Appliance Repair Brookville Ohio
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Brookville, OH 45309
Kellen
Job Details:
03/27/2024
Installed part. All checks OK
We serviced a
FRIGIDAIRE FREEZER
Model FPFU19F8WF4
Near Brookville, OH 45309
Kevin
Job Details:
03/25/2024
Installed new ice maker and reset unit
We serviced a
SAMSUNG WASHER
Model WF50A8800AV/US
Near Brookville, OH 45309
Kellen
Job Details:
03/25/2024
Installed parts. Ran a test cycle. All checks ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Brookville, OH 45309
Kellen
Job Details:
03/22/2024
Inspected the unit and found a failed icemaker. Ordering part. ; ordrng 1 W11284458
We serviced a
SPEED QUEEN DRYER
Model ADEE9RYS177TW01
Near Brookville, OH 45309
Kellen
Job Details:
03/20/2024
Inspected the unit and found a failed heating element. Replaced element with truck stock. Ran a test cycle all checks OK; used 1 D518838 (ELEMENT) from stock
surber
Brookville, Ohio
02/23/2024
Checked the fridge temp, didn't do anything to solve the problem. The other guy back in 2023 did the same thing. I'm sorry but I bought a warranty, but.
Russel,
I am sorry you are still having an issue with the refrigerator. My notes indicate that the unit was working at factory specifications when the technician was out on 2/22. If something has changed since the visit, please notify your warranty company and they will authorize a new dispatch to us for the technician to revisit.
Thank you.
Refrigerator Board
Brookville, Ohio
01/26/2024
He replaced and fixed my appliance quickly but when returning my appliance to its place had put a good ding in my upper cabinet. When I mentioned it he was surprised I witnessed it and had no words for the incident. I can fix it myself I guess but an apology would have been appreciated.
Just know also when you first call for service that it probably won’t be fixed as they have to come in and verify you have a receipt and look at your appliance before they even order a part although you give specifics on the problem and model number. They also have proof of purchase and registry of the appliance but still need receipt. Not sure why.
Jeremy,
Thank you for taking the time to leave us your thoughts and we do regret that you are not happy with our service. We would like to invite you to share this information as well as photographs of the impacted area with our Customer Care Team. They can be reached at Customercare@authorizedco.com.
Unfortunately, yes we do require proof of purchase presented to us so that we can demonstrate to the manufacturers that we service that we performed work on an appliance. This is a requirement of the manufacturer, not us.
Thanks,
Authorized Service
Nancy Michael
Brookville, Ohio
09/13/2023
Very efficient
Kellen
Brookville, Ohio
08/25/2023
Fix it in and out in a timely. Put everything back as it should be and cleaned up. Very professional !
Brookville, Ohio
08/04/2023
He is very knowledgeable and did an excellent job. Would highly recommend.