very polite respectful
Florence - Dayton, OH
Dana - Yellow Springs, OH
Prompt and efficient service!
Diana - Springfield, OH
I have always been very pleased with the quality of the service provided by Authorized Service.
Paul - Fairborn, OH
Technician came and analyzed the problem from what we told him. He ordered the parts and when they came in he installed them quickly.
Brad was very knowledgeable, extremely polite and helpful. Nice young man
Thomas - Dayton, OH
Will recommend you all.
Eler - Dayton, OH
Anna - Spring Valley, OH
Rod - Dayton, OH
Tina - Dayton, OH
Did a fantastic Job!! Likes that he called ahead to understand door ken and took care of it the same day!!
Quick fast service!
Heather - Xenia, OH
This company was great. Called and they came the next day to fix my washer. Very good communication as well.
3rd Maytage Refrigeratior in 4 years
Richard - Dayton, OH
Service was courteous. Repair was explained. Repair was completed in a timely manner. Unfortunately, my rating was knocked down by a dent that was left in a front refrigerator panel arising from the agent pushing back the refrigerator into place.
Response from Authorized Service:
I really appreciate your feedback regarding your repair. I apologize there is a dent in the refrigerator door. If you would please call our office at 937-252-3200 and speak to Robbin. She will work with you to get the issue resolved. Thank you!
Very nice, good advice
Lynn - Dayton, OH
Of course we could not recreate the problem, but he listened to us and gave great advice.
Catherine - Enon, OH
Ida - Dayton, OH
Brad A. was very professional and courteous. He assessed the problem with my washer in a timely manner. Unfortunately my front loader was beyond repair.
Gail - Springfield, OH
Tech was very knowledgeable and very personable
Lori - Springfield, OH
Lisa - Springfield, OH
Tami - Huber Heights, OH
Very professional and knowledgeable! Awesome service! Will highly recommend!
Mandy - Dayton, OH
Brad was so kind and professional. He did an excellent job!
Judy - Dayton, OH
John - Bellbrook, OH
I was disappointed that the service man didn’t have the the part that was needed to repair my dishwasher. It was a motor for a whirlpool. I understand there’s Only so much room in a van but I already had to wait til payday to have him come out and now the part has to be ordered putting me at least one week out and then still have to make the repair appt. I think $99 Or whatever it was (a lot) for a service call is pretty pricy too
Annette - Springfield, OH
Professional service, quick, on time. Great!!
Salah - Dayton, OH
Marianne - Dayton, OH
Great timely service
Gene - West Alexandria, OH
REFRIGERATOR HAIER n/a "Need defrost timer, NLA don’t have a part number. Called AHS, talked to Chaun, they are trying to find the defrost timer. Will ship to shop if they are able to locate it.; saved tckt"
WASHER MAYTAG MVWX655DW1 The old washplate could not be removed from transmission shaft. Could not repair the unit.
REFRIGERATOR LG LFX25976SB/00 "Installed new icemaker, unit checks ok."
RESIDENTIAL REFR SAMSUNG RH22H9010SR/AA "Installed new temp sensor and control, unit checks ok."
RANGE WHIRLPOOL WFE505W0HB1 "Installed new block, cord, and harness. Unit checks ok. Customer has a dryer socket where the range is. Told customer they will have to have a proper socket installed to plug unit in. Called rent a center, talked to Rhonda about the socket."
REFRIGERATOR GE DFE29JMDAES Installed new tower kit and downloaded new software from module. Unit checks ok.
REFRIGERATOR GE PYE22PSHFSS Installed new tower and downloaded software from module.
REFRIGERATOR SAMSUNG RF263TEAESG/AA Installed new icemaker. Unit checks ok.
REFRIGERATOR HAIER n/a Installed heater and harness. The defrost timer will not advance properly. Timer is NLA. Need to call AHS to let them know that the unit cannot be repaired without the timer.; schdld next appmnt for 7/22 WED !
REFRIGERATOR LG LMXS30776S/00 Was able to confirm to the customer that the door needs replaced due to broken wire harness. Customer considering repair.
WASHER LG WM3455HS "Found main control and user interface not communicating, no continuity between multiple wires. Needs harness, control, and user interface. Customer does not want to repair."
WASHER SAMSUNG WF395BTPASU/A2 "Found drain pump had object wedged in it, removed object. Unit is draining properly. All operations test ok."
REFRIGERATOR FRIGIDAIRE LFHB2751TF2 Customer claims the food in the back of the ff section will sometimes freeze. Informed customer to keep food from touching the vent openings on the back cover. Unit is working properly.
WASHER MAYTAG MVWC465HW2 "Found dispenser not fitting into agitator securely, needs agitator and dispenser. Estimate approved by Rhonda at Rent A Center. Ordered agitator and dispenser.; ordrng 1 W10836692 (agitator) and 1 W11205050 (dispenser)"
WASHER LG WT4970CW "Found water valve not closing properly, installed new water valve. Unit is working properly."
REFRIGERATOR FRIGIDAIRE GLHS68EJQ0 "Installed new ice container assembly, unit checks ok."
REFRIGERATOR MAYTAG MFW2055FRZ00 "Found unit not defrosting properly, ordered thermistor and heater. Was authorized by Nick at Rent A Center. ; ordrng 1 W10316760 (thermistor) and 1 W10436849 (heater,defrost)"
DRYER MAYTAG MED5500FW "Found pulley making squealing noise, installed new pulley. Unit checks ok.; used 1 279640 (PULLEY) from stock"
WASHER WHIRLPOOL GHW9100LW2 "Found hole in bellow, customer considering repair."
REFRIGERATOR KENMORE 795.79043.312 Found icemaker not cycling properly. Needs new icemaker. Customer does not want to repair.
REFRIGERATOR GE CFE29TSDCSS "Found unit not cooling properly, refrigerant lines not getting cooled off. Refrigerator could not be pulled out to examine condenser fan. Customer is going to try to remove unit. Will order fan if needed when customer is able move unit."
WASHER LG WT7100CW.ABWETUS "Found lid lock not locking properly, connector at main control was not making contact, repaired connection. Unit is working properly."
RANGE - ELECTRIC FRIGIDAIRE n/a "Informed AHS that the unit has no model/ serial tag, cannot order parts for the unit. Was authorized for 75.00596hmjm"
REFRIGERATOR SAMSUNG RS25J500DSG/AA "Found unit not going into defrost cycle, fan is not turning with proper voltage apllied. Display is distorted. Ordered control, display, thermostat, heater, and evaporator fan motor. Located in the kitchen, manufactured 8/2017.; rqstng P&A on 1 UNKNOWN (DISPLAY) and 1 UNKNOWN (EVAPORATOR FAN) and 1 UNKNOWN (MAIN CONTROL) and 1 UNKNOWN (DEFROST THERMOSTAT ) and 1 UNKNOWN (DEFROST HEATER)"
REFRIGERATOR WHIRLPOOL WRS321SDHV00 "Found icemaker not cycling properly, ordered icemaker.; ordrng 1 W10300022 (icemaker)"
DRYER LG DLE3050W "Found lint screen housing broken, snagging clothing. Ordered housing.; ordrng 1 Mck49049101 (LINT SCREEN HOUSING )"
REFRIGERATOR FRIGIDAIRE GLHS68EJQ0 "Ice container not dispensing ice properly, ordered container assembly.; ordrng 1 241860801 (ice container assy)"
DISHWASHER BOSCH SHE3AR55UC/07 "Installed new control, unit checks ok. Child lock tests ok. It is tricky to use child lock, once you start dishwasher cycle, hold on lock button until child lock lights up. After you release the button the child lock light goes out, but lock is still in effect. When pressing buttons after that the child lock lights up to let you know that the unit is locked. Press and hold lock button again until light goes out to deactivate."
DISHWASHER WHIRLPOOL WDT720PADM2 "Found element checks ok, did have f7-E1 error code for heating circuit. Ran diagnostic test, cleared error code. Unit checks ok."
REFRIGERATOR SAMSUNG RF263TEAESG/AA "Found icemaker not cycling properly, ordered icemaker.; ordrng 1 Da97-07603b (ICEMAKER)"
REFRIGERATOR GENERAL ELECTRIC LSS25XSWA SS "Found icemaker not cycling properly, water valve not opening with proper voltage applied. Ordered valve and icemaker. Located in the kitchen, manufactured 4/2007; rqstng P&A on 1 WR30X10081 (ice maker) and 1 WR57X10070 (water valve)"
UPRIGHT / CHEST WHIRLPOOL WZF34X16DW04 "Installed new thermistor, control, and heater. Unit checks ok."
RANGE - ELECTRIC FRIGIDAIRE n/a Model/ serial tag is not readable. Cannot order parts without model number. AHS would not answer the phone.; schdld next appmnt for 7/17 FRI !
WASHER MAYTAG MVWX655DW1 "Found hub worn, found washplate not able to be removed. Needs washplate and hub kit. Ordered washplate and hub kit.; ordrng 1 W10528947 (drive hub kit) and 1 W10902814 (washplate)"
REFRIGERATOR SAMSUNG RF23J9011SR/AA Installed icemaker kit. Unit checks ok.
WASHER LG WM3570HWA "Found tub bearings worn out making loud noise, unit needs inner basket, front and rear outer tubs. Customer does not want to repair."
REFRIGERATOR SAMSUNG RF23J9011SR/AA "Found ice room frozen up, called Techline, talked to Reonte, did a visual chat, they decided that the unit is not repairable. Called Lowes, talked to Janet , told them that the unit is not repairable, told the customer that they will hear from Lowes within 48 hours.Reference 7003853674"
OVEN FRIGIDAIRE FEF366AWA "Installed new timer, overlay, and probe, unit checks ok."
DRYER KENMORE 110.646424 "Installed new cord, unit checks ok."
REFRIGERATOR SAMSUNG RF26VABWP/XAA Removed main board to send in for repair.; saved tckt