Good service tech
Mark - Jamestown, OH
Your service tech is very helpful & knowledgeable.
Marti - Fairborn, OH
Very nice and professional
Victor - Springfield, OH
Karl - Springfield, OH
He was very polite and took the time to explain what the problem was. Thank you
Rana - Spring Valley, OH
Friendly service. On time. Worked and waited to ensure the job was done. Washing machine is working great!!! Great job—thank you soooo much!!!!
Maria - Dayton, OH
Got it fixed.
Richard - Springfield, OH
Brad is knowledgable and friendly.
Great service over and above!
Tina - Spring Valley, OH
Brad totally knew exactly what he was doing very knowledgeable about all appliances
On time and did a great job
Mark - Springfield, OH
Replaced ice maker and ran diagnostics. I’ve maker is working better than ever now.
Maureen - Springfield, OH
Tech arrived on time, wore a mask, polite, courteous. Diagnosed and repaired my dryer quickly, had parts on the truck, and without a return trip. Excellent service and dryer is working great!
Ice maker issues
Brian - Dayton, OH
Brad arrived on time - quickly assessed the issue - gave me a solution - and was back in a few hours to make the necessary repair. Excellent service! Great job Brad!
Our Ice maker continued to have ice build up, interfering with retrieving ice.
Lisa - Huber Heights, OH
Brad Anders did an excellent job on repairing our ice maker. He was very professional and knowledgeable. His skill set and technical know how is much appreciated. We commend him on a job well done. Please extend our appreciation. Thanks Brad
Robert - Springfield, OH
Sue - Xenia, OH
Brad is courteous, very competent, and willing to take time to answer questions. Appreciate his professionalism. Will use again.
Nancy - Springfield, OH
very polite respectful
Florence - Dayton, OH
Dana - Yellow Springs, OH
Prompt and efficient service!
Diana - Springfield, OH
I have always been very pleased with the quality of the service provided by Authorized Service.
Paul - Fairborn, OH
Technician came and analyzed the problem from what we told him. He ordered the parts and when they came in he installed them quickly.
Brad was very knowledgeable, extremely polite and helpful. Nice young man
Thomas - Dayton, OH
Will recommend you all.
Eler - Dayton, OH
Anna - Spring Valley, OH
Rod - Dayton, OH
Tina - Dayton, OH
Did a fantastic Job!! Likes that he called ahead to understand door ken and took care of it the same day!!
Quick fast service!
Heather - Xenia, OH
This company was great. Called and they came the next day to fix my washer. Very good communication as well.
DRYER SAMSUNG DV42H5200EW/A3 "Found idler pulley making loud squealing, installed new pulley, unit checks ok.; used 1 DC93-00634A (IDLER PULLEY) from stock"
REFRIGERATOR FRIGIDAIRE FFHI1835VS0 "Installed water valve, found evaporator fan was hitting the shroud, not allowing fan to cool freezer, adjusted fan bracket. Unit is working properly."
OVEN KITCHENAID KSEG700ESS1 "Installed new control and fan, also adjusted temperature up 15 degrees. Unit checks ok."
RANGE WHIRLPOOL WMH53521HZ0 "Installed new control and interlock switches, unit is working properly."
RANGE SAMSUNG NE595R0ABSR/AA "Customer claims unit keeps giving SE error code, that code indicates a miscommunication between the touch pad and the main control. When I tested the unit, it worked properly. I called the landlord, but he did not answer. I left a message for him to call me to discuss the unit. Landlord returned call, he wants to see if the unit stays working right now."
WASHER WHIRLPOOL WTW5100HC0 "Installed the gearcase and drive pulley, unit is still squeaking. Called Techline, talked to Bryan, they suggested replacing the belt and motor. Ordered belt and the motor.File number-7729160450; ordrng 1 W10808317 (belt) and 1 W11026785 (motor-drve)"
WASHER GE WWA8900SALAA "Found leak from drain hose, customer had a unusable cold water valve. Shut off main water valve, removed a lot of sediment from cold water line and filter at valve. Replaced hose, unit allowed cold water through but the line was clogged up again. Told customer that she needs her line cleaned out and valve replaced by plumber. Ordered drain hose.; ordrng 1 WH41X324 (drain hose)"
DISHWASHER GE GDT695SSJSS "Found left side door spring not attached to the door properly, allowing door to fall down when opened. Put door spring back on door how it should be. Unit checks ok."
DRYER FRIGIDAIRE CLEQ2152ES1 Found metal object stuck between drum and frame causing thumping noise. Removed object. Unit checks ok.
DISHWASHER BOSCH SHPM65Z52N/01 "Installed new water valve and harness, unit is working properly."
DRYER ROPER RED4516FW0 "Found heating element open, installed new element. Unit checks ok; used 1 279838 (ELEMENT) from stock"
DISHWASHER LG LDF5545ST.ASTEEUS "Found noise filter open, not allowing voltage to flow through. Ordered noise filter.; ordrng 1 UNKNOWN(DN) (NOISE FILTER)"
WASHER WHIRLPOOL WTW8900BC0 "Found bearings dragging making loud noise and bringing up SD error code. Needs new outer tub with bearings, new washplate ,stator, rotor, and FPS sensor. Located in the laundry room, manufactured 4/2014. Extra labor on this repair.; rqstng P&A on 1 280146 (rotor) and 1 W10178988 (sensor) and 1 W10380698 (washplate) and 1 W10381077 (tub-outer) and 1 WPW10419333 (stator)"
REFRIGERATOR SAMSUNG RF260BEAESG/AA "Found freezer door gasket not sealing properly, ordered new door gasket.Samsung ticket number-4155154925; ordrng 1 (FREEZER DOOR GASKET)"
DISHWASHER SAMSUNG DW80R2031US/AA "Found leaking at drain pump connection to sump, found water valve leaking. Ordered sump assembly and water valve. Located in the kitchen, manufactured 2019.; rqstng P&A on 1 DD81-02265A (INLET VALVE) and 1 DD82-01376B (SUMP ASSEMBLY )"
WASHER LG WM3670HRA "Installed new display board, unit is working properly."
DRYER GE GTD45EASJ1WS "Installed new timer and knob, unit is working properly."
REFRIGERATOR SAMSUNG RF267AEBP/XAA "Found mullion strip not closing properly, picked up part at DAP, installed mullion strip. Unit checks ok."
DRYER SAMSUNG DVE45T6000W/A3 "Explained to customer how sensor dry worked and other features on the dryer, was able to help them reverse the door. Unit checks ok."
REFRIGERATOR FRIGIDAIRE LFHT1817LW3 "Found evaporator getting 10 percent frost pattern, needs an evaporator and dye filter. Ordered evaporator and dye filter. Located in the kitchen, manufactured 4/2011. Transfer repair to Kevin Montgomery if approved per Chris.; rqstng P&A on 1 5303918492 (evaporator kit) and 1 UNKNOWN (DYE FILTER)"
HOME LAUNDRY - E LG WM3500CW/01 "Customer claims unit is taking excessive amounts of time to cycle properly. Also claims clothes are not getting clean enough. Found unit working properly, all operations test ok. Unit fills, agitates, drains, and spins like it should. Wash times are normal.Found water valve not opening properly, ordered water valve.; (HOT WATER VALVE)"
WASHER SAMSUNG WA50M7450AW "Unit would not power on properly.Found loose connection at user interface, repaired connection, unit checks ok."
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Installed new door gasket, unit checks ok."
WASHER LG WT7300CW "Found lid lock not closing properly, ordered lid lock. "
DISHWASHER BOSCH SHPM65Z52N/01 "Found water valve not opening properly, found wire connector at water valve not making good contact. Ordered valve and harness.; ordrng 1 00628334 (WATER VALVE) and 1 12014146 (HARNESS)"
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Found icemaker will not cycle properly, ordered icemaker.; ordrng 1 W10873791 (icemaker)"
REFRIGERATOR KITCHEN AID KRFF707ESS01 "Installed controls, cover, fan, and led light modules. Unit checks ok."
REFRIGERATOR FRIGIDAIRE FRS26HF6BQ6 "Installed new hinge assembly, unit checks ok."
WASHER WHIRLPOOL WFW72HEDW0 "Installed control and water valve assembly, unit checks ok."
WASHER MAYTAG MVWB855DC3 "Found clutch not engaging gearcase properly, installed clutch. Found gearcase still not engaging tub, unit needs gearcase, and washplate will not come out. Needs washplate. Ordered washplate, gearcase, stator, and rotor. Located in the laundry room, manufactured 10/2018.; rqstng P&A on 1 W10811956 (drum assy) and 1 W10902814 (washplate) and 1 W10915700 (stator) and 1 W10915701 (rotor), used 1 W10754448 (CLUTCH) from stock"
RANGE WHIRLPOOL WMH53521HZ0 "Found control not responding properly, found door switches sticking and not closing properly. Ordered switches and control. Located in the kitchen, manufactured 8/2017.; rqstng P&A on 1 W11182110 (cntrl-elec) and 1 W11192678 (interlock) and 1 W11192679 (interlock)"
WASHER MAYTAG MVWC416FW1 "Installed new control and valve, unit checks ok."
RANGE AMANA ACR4303MFW3 "Installed new element, unit checks ok."
WASHER GE GTW485ASJ1WS "Found control not responding properly, installed new control, unit checks ok. Customer damaged start button and deep fill button. Informed them to press buttons gently."
WASHER LG WT1701CV "Installed new gearcase and washplate, unit checks ok."
OVEN LG LRE30451SB/01 "Deductible 100 collectedFound relay on relay board melted, ordered relay board. Located in the kitchen, manufactured 2017.; rqstng P&A on 1 UNKNOWN (RELAY BOARD)"
DRYER GE GTD45EASJ1WS "Found timer not responding properly, knob is slipping, ordered knob and timer.; ordrng 1 WE01X24552 (knob main asm) and 1 WE04X24551 (dryer timer)"
WASHER WHIRLPOOL WTW8040DW4 "Installed new control and user interface, unit checks ok."
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA Installed new control and water filter housing. Unit checks ok.
REFRIGERATOR MAYTAG MFI2569VEW2 "Installed control boards and user interface, unit checks ok."