Marianne - Dayton, OH
Great timely service
Gene - West Alexandria, OH
Great customer service
Richard - Dayton, OH
The Tech was fast and efficient. In this time of coronavirus he was very cautious when interacting with me. Such as giving me payment without having to physically passing the credit card back and forth.
William - Dayton, OH
The process was easy-from scheduling the appointment to the service I received. Brad was very professional and courteous and knowledgeable. I appreciate his information and contact procedure also.
William - Springfield, OH
Brad was respectful and pleasant, all while maintaining the current precautions to prevent the spread of the corona virus. He spotted the problem quickly and took care of it the first time.
Scott - Xenia, OH
We had a dishwasher that had a broken part. The repair man called me first and then showed up on time and fixed the problem within 20 to 30 minutes. He did an awesome job and was very kind and courteous. I would highly recommend using this company again!!
David - Dayton, OH
We’ve had the same gentleman before for service, always professional.
Janet - Huber Heights, OH
James - Dayton, OH
Brad was knowledgeable, prompt and professional. He provided steps to avoid future problems.
Robert - Fairborn, OH
What thrilled me was during the initial call I provided the young lady with a model and serial number plus my opinion of what failed. The tech actually showed up with that part which fixed it. I wasn’t stuck with a disassembled convection oven while he went part shopping. Yes I would hire them again.
Quick and easy service
Matthew - Fairborn, OH
MR - Fairborn, OH
Came out the day after the part came it to repair dishwasher. Good service.
Dave - Springfield, OH
Very helpful and would highly recommend
He was a very nice man and very polite. The nice man fixed nothing.
Brenda - Fairborn, OH
Nice men fixed nothing fixed. The burner is not fixed and now another one is not working. The dishwasher after it was “fixed” with a dish load of dishes is still not working.
Response from Authorized Service:
I apologize you are still having an issue with your appliances. I know we have you back on our schedule so we can get the issues resolved! Please feel free to call our office during the service process if you have additional questions! 937-252-3200, ext 106. Please ask for Robbin. Thank you!!
So far so good
Lora - Springfield, OH
Pontia - Springfield, OH
Brad worked with my time availability & I greatly appreciated that. Friendly and knowledgeable.
Patricia - Beavercreek, OH
He was great. Called on Friday and my frig was fixed by Wednesday
Sumner - Springfield, OH
Very pleased with Brad's service and demeanor. Thank you
Vickie - Huber Heights, OH
Brad was very professional, and informative
Harriet - Xenia, OH
On time, polite, clean and efficient
Work done right eventually
Paul - Fairborn, OH
Missed initial diagnosis caused delay in getting the right parts then wrong parts were ordered after correct diagnosis. Tech was friendly and did the job quickly but it took a week or so longer than it needed to.
Ronald - Springfield, OH
Did not get a receipt for the $100.00 service fee I paid to you. Otherwise service was very good.
Cassie - Jamestown, OH
Brad communicated what time he would be here and got the work done very quickly. He was very friendly and professional
Michael - Springfield, OH
Went the extra mile to get the job done right!!!
Craig - Xenia, OH
WASHER WHIRLPOOL WTW8600YW1 "Found leaking on water lines, hinges won’t hold lid up, needs bleach and detergent water lines, needs right and left lid hinges. Customer does not want to repair unit."
COOKTOP SAMSUNG FTQ307NWGX/XAA "Found loose connection at burner, repaired connection. Unit is working properly."
DISHWASHER FRIGIDAIRE FDB710LCQ0 "Found loose connection at hi limit thermostat, repaired connection. Unit is working properly."
REFRIGERATOR WHIRLPOOL WRF560SEYM04 "Found user interface not cycling defrost on properly. Ordered user interface. Located in the kitchen, manufactured 7/2015.; ordrng 1 W11082783 (cntrl-elec)"
MICROWAVE GE PVM1790DR1BB "Found door switches not closing properly, ordered holder and switches. Located in the kitchen, manufactured 2/2012.; rqstng P&A on 1 WB10X21789 (holder asm locker)"
OVEN FRIGIDAIRE MGF354BFWA "Found clock/timer control not adjusting properly, lights not working. Ordered clock timer. Located in the kitchen, manufactured over 20 years ago.; rqstng P&A on 1 316101102 (clock)"
REFRIGERATOR SAMSUNG RF23J9011SR/AA "Found ice room frozen, called Techline, talked to Patrick, they suggested replacing the auger motor assembly. Ordered auger assembly. ; ordrng 1 DA97-12540K (AUGER)"
REFRIGERATOR SAMSUNG RF25HMEDBSG/AA "Found icemaker freezing up, ordered icemaker service kit. Located in the kitchen, manufactured 4/2017.; rqstng P&A on 1 DA82-02695A (SERVICE KIT)"
WASHER MAYTAG MAH5500BWW "Found bearings worn out, inner tub loose, needs new inner basket and outer tub.And bearing kit. Located in the basement, manufactured over 15 years ago.; rqstng P&A on 1 12002022 (lip seal assy) and 1 22002115 (spinner assy w/balan) and 1 22004465 (outer tub)"
WASHER MAYTAG MVWX655DW1 "Found pulley guard rubbing the pulley, causing noise during the cycle. Adjusted pulley. Unit is working properly. Located in the laundry room. Manufactured 10/2017"
WASHER SAMSUNG WF210ANW/XAA "Found drain clogged, not allowing water to drain out. Cleaned drain out. Unit checks ok. Called Joshua, was authorized for 176.08."
DISHWASHER LG LDF610ST/01 "Installed new dispenser, the provided. Unit checks ok."
DISHWASHER GE GLD5860L00SS "Found unit working properly, called American Home Shield, talked to Erin, informed them that this is the second recall on the unit with nothing wrong. They said if the customer calls again they will send someone for a second opinion."
MICROWAVE SAMSUNG ME20H705MSS Found magnetron not heating properly. Ordered magnetron.; ordrng 1 UNKNOWN (MAGNETRON)
OVEN KENMORE 790.9611341 Found unit will not cycle bake properly. Ordered new control. Located in the kitchen. Manufactured 2015; rqstng P&A on 1 UNKNOWN (MAIN CONTROL)
REFRIGERATOR SAMSUNG RF263TEAESG/AA "Found ff evaporator cover not sealing properly, allowing ice to build up around fan. Needs new ff evaporator cover. Located in the kitchen, manufactured ; rqstng P&A on 1 UNKNOWN (FF EVAPORATOR COVER), states that autho needed"
DRYER SAMSUNG DV410AEW/XAA "Found connection at user interface not making good contact, secured connection. Unit is working properly."
RANGE SAMSUNG NX58K7850SG/AA "Installed new control and igniter, unit is working properly."
DRYER LG DLE5955W "Found 3 rollers worn out, installed new rollers. Unit checks ok.; used 1 4581EL3001A (ROLLER) from stock"
REFRIGERATOR GE GTH18GBDGRWW "Found fan making noise, installed new fan. Unit checks ok."
WASHER SAMSUNG WF42H5200AF/A2 "Found unit going off balance, causing it not to complete spin cycle. Found temperature sensor wires pulled out. Needs temperature sensor and front and rear dampers. Customer considering repair."
REFRIGERATOR SAMSUNG RF26VABWP/XAA "Found back wall freezing up, called Samsung Techline talked to Pedro, did a visual call, they came to the conclusion that the refrigerant lines are coming in contact with the rear wall of ff section. The unit is not repairable."
REFRIGERATOR FRIGIDAIRE GLHS66EFSB3 "100 deductible collected...Found condenser fan motor not turning with proper voltage applied. Ordered fan motor. Located in the kitchen, manufactured 1/2007; ordrng 1 5303918774 (condenser fan moto)"
WASHER LG WM4270HWA/01 "Installed new control, unit is working properly."
WASHER SAMSUNG WA40J3000AW/AA "100 deductible collected-Found motor windings not within ohm value, main control not cycling properly. TMR sensor is open. Ordered sensor, control, and motor. Located in the laundry room. Manufactured 6/2017; rqstng P&A on 1 UNKNOWN (MAIN CONTROL) and 1 UNKNOWN (MOTOR) and 1 UNKNOWN (TMR SENSOR)"
DRYER SAMSUNG DV42H5200EW/A3 "Found idler pulley broken, ordered idler pulley. Needs Samsung ticket created online.; ordrng 1 DC93-00634A (IDLER PULLEY (DN))"
REFRIGERATOR GE TFH22PRSAAA "Found unit not defrosting properly, ordered heater and timer. ; ordrng 1 WR51X442 (heater,defrost) and 1 WR9X489 (control,defrost)"
DRYER SPEED QUEEN ADE4BRGS176TW01 "Installed new knob, unit checks ok."
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA "Found icemaker room frozen, installed new icemaker kit. Unit checks ok."
MICROWAVE GE JVM1850DM1BB "Installed new magnetron, unit is working properly."
REFRIGERATOR KITCHENAID WRV986FDEM01 Installed new control and inverter box. Unit checks ok.
REFRIGERATOR GE ETS22XBPARCC "Found freezer door gasket out of place, secured gasket into place, unit is sealing properly. All operations test ok."
WASHER MAYTAG MHWZ400TQ01 Found main control not responding in diagnostic mode. Door lock will not engage. Needs main control and door lock. Customer does not want to repair.
WASHER MAYTAG MVWC465HW2 "Installed new control, unit is working properly."
WASHER GE GTW330ASK3WW "Found unit not responding, needs main control. Found gearcase leaking oil. Needs gearcase replaced. Customer does not want to repair."
REFRIGERATOR SAMSUNG RF4287HARS/XAA "Found FF door making noise when closing, found build up on hinge, cleaned hinge. Unit checks ok."
RANGE SAMSUNG NX58K7850SG/AA "Found upper oven igniter not getting enough voltage to open gas valve. Ordered new igniter. Control is not cycling properly. Ordered main control. Located in the kitchen, manufactured 11/2016; rqstng P&A on 1 Dg94-00520a (IGNITER ) and 1 UNKNOWN (MAIN CONTROL)"
DRYER WHIRLPOOL WED8500DC1 "Found main control and user interface not communicating, unit is giving F6E2 error code. Will not respond in diagnostic mode. Needs new main control and user interface. Located in the laundry room. Manufactured 4/2015.; rqstng P&A on 1 W10739349 (cntrl-elec) and 1 W10847565 (console)"
WASHER MAYTAG MVWB855DC2 "Found control and user interface not communicating, needs main control and User interface. Customer does not want to repair unit."
WASHER BOSCH WTG86401UC/08 "Installed new pump and switch, unit checks ok."