Roger - Dayton, OH
Randall - Cedarville, OH
Yvonne - Dayton, OH
He was very professional, kind and was very focused on his job.
Good customer service
Pamela - Springfield, OH
We had problems with the flames on our gas stove. Gas company said to contact repairman. We did that, and it wasn't an issue with the stove. Brad was very professional and did extra trouble shooting to make it wasn't the stove.
Great service! Brad is very personable and easy to work with ,
Charles - Beavercreek, OH
Efficient and professional
Rita - Xenia, OH
Brad called before to let me know his ETA and was there when he stated he would be. He diagnosed the issue quickly and called to inform me of the issue and cost to repair and completed the repair quickly and checked to make sure the repair fixed the problem. He has been to my house to fix another problem with the same appliance and was also quick and efficient!
David - Dayton, OH
Great and prompt service!
Craig - Enon, OH
Service was performed in about 12 hours of when I made the call! Couldn't be happier! Wait let me put the timer
Elwyn - Beavercreek, OH
Great Service, parts took to long
Lou - Fairborn, OH
Annette - Springfield, OH
quick and efficient srvice
William - Englewood, OH
Vicky - Xenia, OH
Our service tech was great!
Nice and Friendly, but slow service, lousy diagnosis
Larry - Fairborn, OH
initial diagnosis was incomplete and inaccurate which cause long delays in getting our oven repaired. Maybe it was because we had AHS warranty and they wanted to ensure repair business vs risk of AHS just replacing the oven. After almost 3 weeks, the cost to repair was more than the cost to replace. That could have all been avoided with a complete and thorough diagnosis/testing. I will say that the repairmen were very nice and courteous.
Jennifer - Fairborn, OH
He did fantastic! Thank you so much!😊
Michele - Xenia, OH
Thank you, thank you, thank you! Without Brad’s diligence and know how, my family would be eating peanut butter and jelly sandwiches for Thanksgiving. My oven is working great! Brad was right on schedule each time he came and finished quickly. So thankful! PS - never buying another Sansung!
Margaret - Springfield, OH
Patricia - Fairborn, OH
helpful, friendly. Knows how to treat seniors.
George - Dayton, OH
Brad called before he came, confirmed the model number and brought the expected (correct) replacement part with him. Repaired and gone in approximately 45 minutes.
Krista - Yellow Springs, OH
Wonderful service fixed the problem quickly and was even patient enough for me to sweep the floor before pushing back the range into place.
Shelley - Springfield, OH
Anita - Fairborn, OH
Professional and knowledgeable
Tim - Fairborn, OH
Great service 👍
Expert advice, friendly service
Holly - Xenia, OH
Patti - Xenia, OH
He did great! And I'm glad he finally got out our microwave figured out!
REFRIGERATOR SAMSUNG RF28K9380SR/AA "Installed new icemaker kit and ice container, unit checks ok."
WASHER AMANA NFW7200TW "Found unit needs new control, parts are NLA. Unit cannot be repaired."
REFRIGERATOR SAMSUNG RF28JBEDBSG Installed new icemaker kit. Unit checks OK.
DRYER LG DV42H5400EF/A3 "Found roller broken, installed new roller, unit checks ok. Collected 100 deductible.; used 1 DC97-16782A (ROLLER) from stock"
DRYER SAMSUNG DV45H7000EW/A2 "Found idler pulley broken, installed new pulley. Unit checks ok.; used 1 DC93-00634A (IDLER PULLEY) from stock"
REFRIGERATOR SAMSUNG RF25HMEDBSR/AA "Talked to Michael at Lowes, was authorized to add mullion strip, installed new mullion strip. Unit checks ok."
DISHWASHER LG LDT5678ST "Found drain hose damaged, customer wants to replace. Ordered new drain hose. Work order was changed from LG warranty to COD.; ordrng 1 AEM74333101 (DRAIN HOSE)"
WASHER GE GTW460ASJ4WW "Found lid will not lock properly, Found cycle will not finish, ordered lid lock and main control. Located in the laundry room, manufactured 5/2016; rqstng P&A on 1 WH01X27954 (lid lock quick relea) and 1 WH22X29556 (CONTROL)"
DRYER - ELECTRIC SAMSUNG DV306LEW/XAA "Found heating element open, installed new element, unit checks ok.; used 1 DE486A ("
WASHER MAYTAG MAV8557AWW "Installed new belt, unit checks ok."
DRYER - ELECTRIC SAMSUNG DV42H5200EW/A3 "Installed new main PCB and thermostat, unit checks ok."
WASHER MAYTAG MVWC565FW1 "Found lid lock not closing properly, installed new lid lock. Unit checks OK.; used 1 W10838613 ("
REFRIGERATOR SAMSUNG RF28HFEDTSG/AA "Found icemaker frozen up, found bail arm broken on freezer section icemaker, ordered icemaker kit and icemaker. Located in the kitchen, manufactured 8/2016; rqstng P&A on 1 DA82-02705A (ICEMAKER KIT) and 1 UNKNOWN (FREEZER ICEMAKER), states that autho needed"
WASHER WHIRLPOOL WTW7500GC2 "Found lid lock not closing properly, installed new lid lock, unit checks ok.; ordrng 1 W10861642 (latch (DN))"
WASHER SAMSUNG WA40J3000AW/A2 "Found unit was starting cycle after cycle ends, needs main PBA, ordered main PBA.; ordrng 1 DC92-01739A (MAIN PBA)"
REFRIGERATOR KENMORE 106.570346 "Found optic boards not communicating properly, found icemaker not cycling. Ordered optic boards and icemaker.; ordrng 1 2198597 (icemaker assy) and 1 W10757851 (optic bd set ref)"
DISHWASHER FRIGIDAIRE FFBD2406NS11B "Installed new drain pump, control board, and switch assembly, unit checks ok."
DRYER WHIRLPOOL WED95HEDW0 "Found bracket and roller making loud noise, installed new bracket and roller kit, unit checks ok.; used 1 W10314173 (ROLLER KIT), and 1 W10837240 (BRACKET) from stock"
WASHER AMANA NFW7200TW "Found unit working properly, checks ok."
DISHWASHER LG LDT5678BD Installed new door switch and main control. Unit checks OK.
REFRIGERATOR KENMORE 401.4100301 "Installed new main control and inverter board, unit checks ok."
REFRIGERATOR SAMSUNG RF28JBEDBSG Had to reschedule; saved tckt
WASHER GE WPGT9360E0WW "Found touchscreen not responding properly, main PCB is not communicating with user interface. Needs control, and touchpad. Located in the basement, manufactured 2008; rqstng P&A on 1 WH12X10281 (PCB) and 1 WH12X10282 (DISPLAY)"
ELECTRIC RANGE SAMSUNG FE710DRS/XAA "Found main PCB not communicating properly with the user interface, found display distorted. Ordered main PCB and display. Located in the kitchen, manufactured March 2011.; rqstng P&A on 1 UNKNOWN (MAIN PCB) and 1 UNKNOWN (DISPLAY)"
RANGE - GAS SAMSUNG NX58M6630SS/AA "Installed new gas valve, unit checks ok."
WASHER MAYTAG MVWB835DW4 "Found water valve not closing properly, installed new water valve, unit checks ok.; used 1 W11165546 (WATER VALVE) from stock"
REFRIGERATOR FRIGIDAIRE FFHS2311LWQA "Found icemaker not cycling properly, valve not opening, installed new ice maker and water valve, unit checks ok.; used 1 241798231 ("
REFRIGERATOR AMANA TFX22KRCBAA "Installed new recess arm and flap, unit is getting hung up when flap tries to close. Door needs to be replaced. Customer does not want to replace the door."
DRYER SAMSUNG DV45H7000EW/A2 "Found heating element open, installed new element, unit checks ok.; used 1 DC97-14486A (ELEMENT) from stock"
WASHER MAYTAG MVWX655DW1 "Found lid lock not locking properly, installed new lock, unit checks ok.; used 1 W11307244 (DOOR LOCK) from stock"
REFRIGERATOR SAMSUNG RF25HMEDBSR/AA "Found mullion not closing properly, ordered new mullion strip.; rqstng P&A on 1 UNKNOWN (MULLION STRIP), states that autho needed"
WASHER MAYTAG MAV8557AWW "Found belt slipping, ordered new belt.; ordrng 1 WP22003483 (belt)"
REFRIGERATOR SAMSUNG RF260BEAESG/AA "Found freezer handle missing, found fresh food door shelves missing.; rqstng P&A on 1 UNKNOWN (FREEZER DOOR HANDLE) and 1 UNKNOWN (SHELVES) and 1 UNKNOWN (HANDLE STUD)"
WASHER SAMSUNG WF45K6500AV/A2 "Found unit working properly, checks ok."
WASHER LG WM2277HS "Found bearings are loose, needs tub job. Customer considering repair."
RANGE SAMSUNG NX58F5500SS/AA "Found no leaks on unit, called AHS, talked to Kirn, informed them of the unit."
WASHER MAYTAG MVWB725BW0 "Control not communicating properly with user interface, found drain pump out of ohm value, ordered control and drain pump, unit located in the basement, manufactured 12/2014; rqstng P&A on 1 W10763749 (cntrl-elec) and 1 WPW10409079 (pump-water)"
REFRIGERATOR KENMORE 401.4100301 "Found no voltage coming to compressor or evaporator fan, ordered main control and inverter board. Located in the kitchen, manufactured 10/2001.; rqstng P&A on 1 UNKNOWN (MAIN CONTROL BOARD) and 1 UNKNOWN (INVERTER BOARD)"
DRYER SAMSUNG DV42H5000EW/A3 "Found unit will stop mid cycle, ordered main control and user interface. Located in the laundry room, manufactured 2017; rqstng P&A on 1 UNKNOWN (USER INTERFACE) and 1 UNKNOWN (MAIN CONTROL BOARD)"
DISHWASHER WHIRLPOOL MDB6650AWB "Found control will not send voltage to water valve, ordered new control, located in the kitchen, manufactured 2002; rqstng P&A on 1 WP99002828 (cntrl-elec)"