J.M.H - Ansonia, OH
Work was done quickly. Repairman was snappy and rude. Snapped at wife. Said no one was home and he was waiting 20 mins, although 6 people and 3 dogs were home. Dogs never barked. Daughter took two dogs out to restroom. And she even said she couldn't find him, even though he said he was here. As soon as he walked into home, he was snapping at wife.
Dianna - Greenville, OH
Ryan - Greenville, OH
Very good experience!
Job well done!
Mark - Greenville, OH
Found problem and repaired it quickly
Kevin did a awesome job.
Steve - Bradford, OH
The washer is working great thank to Kevin & the company.
Great and Professional Service!!!
Linda - Piqua, OH
Technician always alerted me via a phone call when he was on his way. Diagnosed problem quickly and repaired as soon as parts came in. Very Satisfied with this technician!
Mike - Greenville, OH
Was able to resolve problem quickly
Andrew - Union City, OH
Kevin did a great and timely job he wasn’t able to fix it but was very very helpful with our next steps and what to do.
Ryan - Versailles, OH
Fred - Greenville, OH
Repairs were done quickly.
Brian - Greenville, OH
He was very thorough, and made sure everything was done right
Clara - Greenville, OH
I am very happy with how everything is working. And how friendly he was
Great and professional service
Mary - Greenville, OH
The repairman was very patient and thorough. He wanted to make sure that he completed the job to satisfaction. My repair went beyond simple and he was very patient.
Richard - Arcanum, OH
Kevin was prompt efficient and very professional. A good experience.
Ted - Greenville, OH
Gerald - Piqua, OH
Kevin quickly isolated and fixed the issue
On time service
Amber - Vandalia, OH
Went just great
Mandy - Covington, OH
Seth - Greenville, OH
Dennis - Union City, IN
Service Man was very professional and knowledgeable. Very satisfied.
Larry - Pleasant Hill, OH
Patricia - Union City, OH
Friendly and capable
Matt - Greenville, OH
Another repair service told me it would cost $600 to repair my 2 year old Kitchenaid dishwasher. The float was leaking and the control board needed to be replaced, as it was not running the various cycles correctly. I’d wake up in the morning to open the unit to find dirty dishes and a cascade pod on the floor of the tub or still in the soap dispenser. The tech performed a thorough check of the unit. He tightened a nut on the bottom of the float, stopping the leak. Then all the cycles worked properly. Apparently the leak from the float was compromising the sensor attached to it, sending a false signal to the control board that the unit had filled with water when it was still empty.
corrective action eliminated symptoms, as expected
James - Greenville, OH
as of now, all looks good. at first, I was not overly impressed with the service man, but, after working with him and learning of how the ice maker components work, I became quite satisfied. Kevin was easy to work with, helped me understand the mechanisms, and after completion, I 'believe' this corrective action ( ice maker air handler ) to have 'solved' the current symptom ( fan hitting ice build up in box) , as well as likely being the source of the many problems with ice maker ice up over the last 7 years. THANKS you can alway call if you like Charlie James 937 621 5875. I plan to stop in and give Marlise an update on the service. all the best
Ryan - Versailles, OH
REFRIGERATOR SAMSUNG RT21M6215SG/AA "Upon arrival unit is still not quite cooling as it should, took temp checks reading the same as always. Called techline, spoke with an Alex, he had me force the unit into cooling mode and wait 20 mins then call back and check the evap. Waited the allocated time, had customer remove food, called techline spoke with Jessica and did a visual support. The evap has a good frost pattern, and from details she believes unit is working properly but the customer is not convinced or happy. We both believe the evap,fan needs to provide better airflow in the unit. At this point i asked about having another servicer come out and or 2nd opinion but then again according to all the data, checks, parts replaced and good frost pattern techline believes unit checks ok.
WASHER SPEED QUEEN AWN432SP113TW04 "unit had been moved to the basement, they have another spare washer in use upstairs. Replaced parts, checked unit in normal wash small load unit agitated without issue, stopped and started a few times. Then proceeded to put unit into a drain and spin, again stopped and started a few times. Unit completed without issue. Video taken. Unit checks ok."
REFRIGERATOR WHIRLPOOL WRF736SDAM13 "Replaced icemaker, ran diagnostics, no error codes... ran harvest test unit harvested ok. Unit checks ok, checked over with customer husband."
REFRIGERATOR FRIGIDAIRE LFSS2612TP0 "Replaced ice container, tested unit to make sure its dispensing both cubed and crushed ice. Unit checks ok."
FREEZER FRIGIDAIRE LFFH20F3QWC "Upon arrival took temp checks of unit around 0 to -10F. Unit is cooling properly, has had no issue with it cooling. The green led status light is flickering and dim or going out. Will look to see if i can find new led light. ; ordrng 1 5304495394 (light signalGREEN LED)"
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA "Icemaker compartment frozen up. Unable to remove bucket, had to thaw out unit using steamer. Finally removed bucket then took picture of situation. Samsung ticket number #4150914056; ordrng 1 DA82-02675A (SERVICE KIT)"
RANGE SAMSUNG NE59J7630SG/AA "Unit control readout is flickering, Talked to Shari to confirm part numbers. Ordering membrane and display.; ordrng 1 DE07-00129A (DISPLAY) and 1 DG34-00030A (MEMBRANE FOR CONTROL)"
REFRIGERATOR FRIGIDAIRE LFSS2612TP0 Found the teeth/ grinding mechanism on the dispenser for ice bucket bent and coming into contact with another. Pic attached. Will need to order new ice bucket. Manufactured in 8-17 but purchased 2-19. POP pics attached. ; ordrng 1 241860803 (ice container asm)
REFRIGERATOR WHIRLPOOL WRS325FDAW04 "Replaced water valve, had customer dispense water, checked for leaks, None. Upon unboxing the icemaker discovered that the water hopper inlet is cracked. Will return and need exchanged for new part.; saved tckt"
DRYER SPEED QUEEN DR7000WE "Called and talked to Kendall he is not sure about this, he is going to check and let me know tomorrow.; saved tckt"
REFRIGERATOR WHIRLPOOL WRF736SDAM13 "Upon arrival put unit into diagnostics found E2 error. Customer had done prior diagnostics and was unable to get unit to harvest, however unit still tries to fill causing water to splash out and into the bucket. Manually turned icemaker off. Ordering new icemaker.; rqstng P&A on 1 WPW10764668 (ice maker)"
DRYER KENMORE 110.6120201 "Found thermal fuse and high limit open. Found heating element shorted to the casing. Replaced parts as noted. Explained in detail about the repair to customer. Also unit has semi rigid venting which is good however the venting setup has the dryer sticking forward in the aisleway more so... suggested not to push back too tightly which could very well have caused the issue with the heating coil grounding out. Unit checks ok, unit is heating and cycling geat off properly. Had put on part ending 7134... please order new for truck stock.; ordrng 1 WP3387134TS (thrmst-fix), used 1 279816 (HI LIMIT AND THERMOSTAT KIT), 1 279838 (ELEMENT), and 1 3392519 (FUSE) from stock"
REFRIGERATOR SAMSUNG RF261BEAEWW/AA "Upon arrival took temp checks in Frig ok around 37 to 40. Freezer temps at 0-5F. Customer complaint was noticing at times condensation on bottles and products in frig. Unit has done this since day one. Explained details about humidity, frequent in and out of frig, amount of food stored etc. Found energy saver feature on, turned off... this will help during this time of year. Will have customer continue to monitor unit. Unit checks ok. Ticket #4150897073"
WASHER AMANA NTW4880YQ0 "Unit will only work in spin mode. If you adjust the timer to any other setting it does nothing. Suspect bad timer or pressure switch. Talked to Joe in maintenance said to go ahead with repair, if not needed will return other part. Ran CC on file for service call.; ordrng 1 WPW10175553 (timer) and 1 WPW10403280 (switch-wl)"
DISHWASHER BOSCH SHX68T55UC/01 "Upon arrival customer claims unit has been acting up sparingly. Unit seems to fill and wash ok, but issues draining?. Checked drain filter found small zip tie in unit, removed from filter. Checked with hand for other blockages none. Nothing was on display at the time. Was able to put unit into a drain without issue. Then proceeded to put unit into a express wash. Unit filled and washed without issue. Customer claims, unit will show up with water tap error. Then proceeded to put unit into a normal wash, unit filled and washed, let run for 10mins while researching the issue. Opened door, evrything is washing properly closed door unit started washing again. Customer has larger family, older teenager had checked drain line and water underneath in basement crawl space. After extensive testing on various cycles could not get the error code to come up. Customer claims sometimes unit will come up with that message and continue to run and finish cycle.
DISHWASHER FRIGIDAIRE FDB1500LFS2 Upon arrival found unit would fill and drain but not wash properly. Wash motor just hums. Unit needs new wash motor and 2 door springs as one is missing and the other is stretched badly. Making estimate in system and gave customer hand written note estimate. He will contact his home warranty company and go from there. Given the condition and age and new cost of unit its not adviseable for repair.
REFRIGERATOR WHIRLPOOL WRS325FDAB02 "Replaced icemaker, manually cycled, unit harvested and filled ok."
DISHWASHER KITCHENAID KDFE104DWH3 Replaced sump and motor, ran unit several times filling, wash, and draining ok. No leaks. Worked with customer, they will continue to monitor for any issues. Unit checks ok."
WASHER WHIRLPOOL WTW4800BQ1 Replaced control put unit into a calibration mode. Then proceeded with auto diagnostics test. Unit checks ok.
REFRIGERATOR SAMSUNG RT21M6215SG/AA "Replaced parts, checked to make sure evap fan was running properly and unit was cooling. Set frig on coldest setting and power cool mode and explained tod customer so that unit would cool down quicker. Told customer to monitor and go from there."
REFRIGERATOR WHIRLPOOL ED20PKXXW00 "Upon arrival unit not cooling in both freezer or frig section. Customer claimed noticed around sunday that unit was not cooling. Compressor appears to be running, and evap fan working. It appears a sealed system issue, talked to owner Kathy Graham on the phone in detail. Unit was manufactured in Aug 1991. Owner will look for replacement."
DRYER WHIRLPOOL WED8000DW1 "Upon arrival turned drum by hand. Unit definitely had a screetching noise. customer claims noise was still there after tech left. Open up unit found idler pulley with alot of wear. Replaced witth truck stock. Checked all 6 rollers. The front bulkhead rollers removed and added sylglide for lubricant. Explained everything in detail to customer wife and showed her. Put unit back together checks ok. No noises, showed customer.; used 1 W10837240 (BRACKET) from stock"
DRYER SAMSUNG DV45H7000EW/A2 Found heating element open. Replaced with truck stock. Unit checks ok.; used 1 DC97-14486A (ELEMENT) from stock
REFRIGERATOR FRIGIDAIRE FFHB2750TD3 "Found fill tube frozen replaced with truck stock kit per bulletin, used tape to insulate. Put icemaker in diagnostics, unit filled and harvested ok.; used 1 5303918860 (FILL TUBE) from stock"
REFRIGERATOR FRIGIDAIRE LFSS2312TP0 Customer claims had unit for around a year burt only recently have had water hookup for icemaker. Unit made a couple batches of ice then stopped working. Also noted water then overflowed from hopper because ice was not harvesting. Replaced Im from truckstock. Manually cycled unit harvested and filled ok.; used 1 241798224 (IMK) from stock
REFRIGERATOR FRIGIDAIRE FPSC2278UF1 "Unit not making ice or dispensing water. Found water filter was frozen up, called techline they say this can happen depending on what is put in the top shelf. Used hair dryer to thaw enough to remove filter then soaked in kitchen sink in warm water. Then thawed out the housing assembly. Reinserted filter, unit is now dispensing water and checks ok. Explained in detail to husband he is looking to find something to insulate that plastic housing. Unit checks ok, NO leaks."
DISHWASHER FRIGIDAIRE FGID2479SF0A "Replaced dispenser, ran express wash for a few minutes, checked for leaks, canceled out and drained. Unit checks ok."
DISHWASHER SAMSUNG DW80K5050UW/AA "Replaced parts, had unit hooked up to extension cord. Put unit into an express wash. Unit filled and washed without issue for around 10mins. Canceled out, let unit drain ok. Again started express wash unit running ok, canceled and drained. Checked for leaks. Unit checks ok. Husband will finish installing back under the counter, mounting and hook up the electrical."
WASHER MAYTAG MVWX655DW1 "Spun basket by hand, ok. Put unit into diagnostics, unit filled, agitated, drain and spun out no issues or error codes. Then put unit into a rinse and spin. No abnormal noises, unit might be slightly louder than when brand new but overall sounds normal too me. Unit checks ok."
WASHER MAYTAG MVWC415EW1 "Replaced parts. Put unit into auto diagnostics, no issue. Proceeded to put unit into rinse and spin tap cold setting. Unit filled, agitated, and spunout no issues. NO Leaks inside or out. Unit checks ok."
WASHER ELECTROLUX EFLW417SIW0 "Replaced motor control, put unit into a rinse and spin, unit immediately locked door, started to drain and spun without issue. Then proceeded put unit into a normal wash, unit filled, agitated ok. Canceled out, then drain and spin. Unit checks ok. Motor part not used."
DRYER FRIGIDAIRE LEQ2152EE0 "Replaced parts, ran unit made sure its tumbling and heating. Alot more quiet, unit checks ok."
WASHER MAYTAG MVWC416FW0 "Replaced gearcase, put unit through calibration mode. Then put unit through auto diagnostics passed. Proceeded to put unit into a rinse and spin unit checks ok."
WASHER SPEED QUEEN AWN432SP113TW04 "After further diagnosis, upon arrival went ahead again and put unit into a extra large load, cold, normal setting. Unit filled and agitated without issue for a few minutes, i advanced unit into a drain and spin, unit drained and then spun for a few minutes. I opened the lid to stop then close the lid, unit could not get going again, motor was humming. Opened the lid and set again the same thing. Manually turned belt by hand both ways, tried again same hum. Called techline, talked to Anthony... by my details he believes the secondary winds on the motor are going out, unit is overheating and therefore wont start up again. Today talked with customer and she gave more details on the situation. In the beginning they just noticed something smelling hot, then after a few loads later is when it finally acted up and then they stopped and unplugged the unit. Not entirely convinced its all motor but will look to rebuild the bottom drive end if needed. Tech gave
REFRIGERATOR FRIGIDAIRE FGHG2366PF0 "Replaced icemaker, cycled unit to make sure was working. Unit checks ok."
REFRIGERATOR SAMSUNG RS265LABP "Customers bail arm was broken, unit continued to fill and harvest ice. Water had overflow causing leakage. Gave estimate for new icemaker, customer declined repair at this time. Collected service call fee from prior washer ticket."
RANGE SAMSUNG NE59J7630SG/AA "Replaced, parts. Checked over unit, showed customer. Checked by pressing all buttons, set bake let it heat up for a few minutes. Unit checks ok."
WASHER WHIRLPOOL WTW8500DC0 "Manually hand spun the tub, unit was making some noise. Put unit into a quick wash small load. Listen to it agitate and then proceeded to put unit into a drain and spin. Sounded fairly normal. Removed wash plate, I found that the spline/teeth was worn, replaced with new from truck stock. No noticeable bad noise but told customer if it persist to take some video of the problem and go from there. Customer claims another servicer came out and believe replaced main bearing/outer basket in tub around July to August a year ago 2018. Checked underneath, no leaks and main bolt for rotor and stator is tight. Told customer to continue to monitor.; used 1 W10902814 (WASHPLATE) from stock"
REFRIGERATOR FRIGIDAIRE FFHT2032TS1 "Replaced evap fan, turned on unit, fan is running and monitored to make sure it is cooling properly. Unit checks ok."
DISHWASHER BOSCH SHP865WF2N/11 "Replaced power switch, still not working, called techline, basically customer plugged in extra wire she shouldnt have. So now the unit is working properly. Will bill for switch and return ui control but bill$10 for return shipping. Unit checks ok."