Local Reviews
for Kevin

Authorized Service Rated 4.9 out of 5 stars based on 62 customer reviews

Map of Greenville, OH

Fast service




Review of Authorized Service

Kevin was very thorough explaining things to me. However the squeaking sound occurred again when the washer is loaded. Thanks for a really nice representative of your company.


Map of Minster, OH

Westy




Review of Authorized Service

Kevin was terrific! Resolved the problem quickly!


Map of New Weston, OH

Great Service




Review of Authorized Service

Kevin was very respectful and thorough with his work. Thanks


Map of Greenville, OH

Dryer repair




Review of Authorized Service

Customer service and repair handled in a professional manner. Repair completed under an extended warranty contract & dryer working like new.


Map of Ansonia, OH

great service.




Review of Authorized Service

was very throughy.


Map of New Madison, OH

He did good




Review of Authorized Service


Map of Bradford, OH

Very good,




Review of Authorized Service


Map of Bradford, OH

great




Review of Authorized Service


Map of Greenville, OH

He did a great job




Review of Authorized Service


Map of New Madison, OH

He did a great job




Review of Authorized Service


Great




Review of Authorized Service


Warranty work




Review of Authorized Service


Great




Review of Authorized Service

Great and does good job


Donald




Review of Authorized Service

Kevin was polite on time and did a great job troubleshooting the problem


Great service and quick!




Review of Authorized Service


Great service




Review of Authorized Service

Great service


Great Service!




Review of Authorized Service


Great




Review of Authorized Service

Did very good service


Excellent refrigerator repair




Review of Authorized Service


John




Review of Authorized Service


Great




Review of Authorized Service

He was great very informative. Thank you.


Kim




Review of Authorized Service

Great, prompt service.


Great Service!




Review of Authorized Service

Kevin knew exactly what needed to be done when I told him the problem!


Great Customer Service




Review of Authorized Service

Kevin was great at answering my questions as well as quick at scheduling my repair appointment. Great personality for the job!


Excellent




Review of Authorized Service


Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RF25HMEDBSG/AA "Customer claims when using water or ice dispenser, sometimes the flap would move on its own and or issues with dispenser. Unit dispensed ice cube and crush without issue. When dispensing water, and releasing, i could hear air in the line around door hinge or top of cabinet. Upon moving items off top of frig with gentleman there was water pooled on top. Removed hinge cover assembly. Determined where the blue water line came in and through cabinet and connected to water union was loose. Also water and or condensation made its way into wiring harness. Inspected water lines from back, no leaks, water filter still good not frozen. Enable a little slack in the water line from the back to the front. Suspect normal door opening causing water line to move and become partially disconnected to form leak. Reconnected and taped, used hair dryer to dry the wiring harness out, suspect the moisture was causing issue with everything acting erratic. Tested all functi

Near Hillgrove-Fort Recovery, Union City, OH 45390
Kevin S.

Kevin S.

MICROWAVE GE JVM6175EK2ES "Replaced fan motor, unit working properly will return the control. Unit checks ok."

Near Chestnut Cir, Greenville, OH 45331
Kevin S.

Kevin S.

REFRIGERATOR KITCHEN AID KFCS22EVMS3 "Replaced icemaker, cycled unit. IM harvested and filled with water. No leaks, unit checks ok."

Near Woodland Dr, Versailles, OH 45380
Kevin S.

Kevin S.

REFRIGERATOR WHIRLPOOL WRF736SDAM13 "Replaced board, this is last remaining electronic board on unit. Again upon arrival unit is cooling and running properly. Unit is making ice. Customer did make a short list of times when unit acted up. Pic attached. Whirlpool covered parts. Customer paid labor. Told customer to keep us informed."

Near Hubert Dr, Versailles, OH 45380
Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RF28JBEDBSG/AA "replaced parts per samsung bulletin. Pics attached.; rqstng P&A on 1 DA82-02675A (IM SVC KIT)"

Near Buckeye Dr, Coldwater, OH 45828
Kevin S.

Kevin S.

DISHWASHER SAMSUNG DW80J7550UG Customer decided not to have check out.

Near Seibt Rd, Bradford, OH 45308
Kevin S.

Kevin S.

RANGE SAMSUNG n/a "Order new door assembly for price difference. ordrng 1 DG94-01123B (DOOR ASSEMBLY COMPLETE)"

Near Seibt Rd, Bradford, OH 45308
Kevin S.

Kevin S.

WASHER WHIRLPOOL WTW4616FW1 "Unit has problem spinning out and making noise. Upon arrival free hand spun the tub, units gearcase is damaged. Unit is located in hallway in small trailer home with limited access to work. Oil over bottom components. Not recommended as a good repair..; rqstng P&A on 1 W10324647 (seal tub) and 1 W10721967 (drive pulley SPLUTCH) and 1 W10913953 (actuator) and 1 W11255272 (gearcase) and 1 WPW10006384 (drive belt)"

Near Robin Hood Dr, Greenville, OH 45331
Kevin S.

Kevin S.

DRYER MAYTAG MEDC465HW0 "Replaced idler pulley and belt. When running empty and time dry heat unit wasnt making any noise, when you add a few clothes in, unit intermittent will make a noise but not squealing of nature. Looked everything over, tried adjusting leveling legs in back down to raise the front. No more than the noise issue happens i believe nothing really wrong with the unit. Belt tracks just fine warch unit run with top up. ; rqstng P&A on 1 279441 (bearing ring) and 1 349241T (support,roller) and 1 WPW10359269 (shaft RIGHT HAND) and 1 WPW10359270 (roller shaft,support LEFT HAND)"

Near Timberlawn Ct, Greenville, OH 45331
Kevin S.

Kevin S.

RANGE - GAS FRIGIDAIRE FGGH3047VDA "Oven door not closing properly, checked and removed and reseated door assembly. Unit will need new hinge on righthand side. Please see 2x sticky notes.; ordrng 1 5304521043 (DOOR HINGE)"

Near Friemering Rd, Fort Loramie, OH 45845
Kevin S.

Kevin S.

WASHER SPEED QUEEN AWNE9RSN115TW01 ALL OPERATIONS CHECK OK.

Near Cisco Rd, Sidney, OH 45365
Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RF220NCTASR/AA Tested icemaker with test button. Unit would not complete harvest cycle. Replaced with new IM from truck stock. Unit cycled and filled with water. Unit checks ok.; used 1 DA97-07603B (ICE MAKER) from stock

Near OH-185, Versailles, OH 45380
Kevin S.

Kevin S.

DRYER - ELECTRIC SAMSUNG DVE50M7450W/A3 Unit is tumbling but not heating. Replaced heating element. Unit checks ok.; used 1 DC97-14486A (ELEMENT) from stock

Near Versailles Rd, Russia, OH 45363
Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RF25HMEDBBC/AA "Parts has been replaced. Thawed out completely, wiped everything completely dry. Upon inspection most all parts had been exchanged from a prior servicer. Replaced parts, unit was siliconed. Fill tube needed adjusted from inspection with mirror. Unit checks ok."

Near Rush Rd, New Madison, OH 45346
Kevin S.

Kevin S.

REFRIGERATOR GE GNE25JMKKFES "Replaced door switches. Checked lights, Unit checks ok."

Near Sweitzer St, Greenville, OH 45331
Kevin S.

Kevin S.

WASHER SPEED QUEEN AWN63RSN115TW01 "Upon inspection found damage to top cover and balance ring. Customer claims unit also moves a couple of inches upon spin cycle. Took pic of top cover and balance ring. Will replace both with spin basket according to speed queen bulletin FB19-1R1. Checked leveling, unit is on a laminate slick floor with full basement underneath. Will check over after replacing parts and load test with towels. All springs were in place.; ordrng 1 203968 (OUTER TUB COVER) and 1 39837 (BALANCE RING) and 1 719P3 (tub wash asm,ss)"

Near Evergreen Dr, Greenville, OH 45331
Kevin S.

Kevin S.

REFRIGERATOR KITCHEN AID KFCS22EVMS3 "Customer ice maker not making ice, but inside unit dispenses water. Unit is around 10yrs old. Never had water filter changed, recommended getting a new water filter. Jumpered T and H on IM to make harvest but did not do anything. Door switch was closed. Suspect bad icemaker. Was getting 120v from L and N. As for door seals, are ok some slight wear and tear need to clean some mold mildew off, but no signs of frost and unit cooling ok. Recommend not replacing based on cost, not needed. Customer ok with quote on replacing icemaker.; ordrng 1 D7824706Q (ice maker)"

Near Woodland Dr, Versailles, OH 45380
Kevin S.

Kevin S.

REFRIGERATOR WHIRLPOOL WSF26C2EXF01 " Condenser fan working ok. Possible leak or low charge. Did get a frost pattern. Told customer let unit run and put thermometer in freezer side see how cold it got down too. Saved estimate and wrote one out for customer."

Near Union City, OH 45390
Kevin S.

Kevin S.

DRYER SAMSUNG DVE50M7450W/A3 "Unit making like a slight buzzing vibration noise. Initially freehand spun drum while cold, no noticeable noise. After running unit and heating about 2 minutes unit started making a buzzing noise. Checked over rollers, drum, bulkhead, and motor and idler. It appears belt is getting slightly off track. Replaced idler pulley, ran unit then checked belt path again. Unit checks ok, no noise. Notified Kendall.; used 1 DC93-00634A (IDLER PULLEY) from stock"

Near Sweitzer St, Greenville, OH 45331
Kevin S.

Kevin S.

DRYER SPEED QUEEN ADE30RGS171TW01 "Replaced timer, replaced terminal on Red or L2 wire. Unit is heating and cycling ok."

Near Royal Oak Dr, Greenville, OH 45331
Kevin S.

Kevin S.

DRYER FRIGIDAIRE FRE5714KW0 "Replaced heater, cleaned out lint in unit. Unit is tumbling and heating ok. Customer had cleared and we checked outside venting ok."

Near Lake Ave, Greenville, OH 45331
Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RF28HMEDBWW/AA Upon arrival found ice compartment frozen. Ordering icemaker service kit per samsung bulletin. ; rqstng P&A on 1 DA82-02673A (IMK SVC KIT)

Near Delisle Fourman Rd, Arcanum, OH 45304
Kevin S.

Kevin S.

REFRIGERATOR WHIRLPOOL WRB322DMBW00 Inspected and replaced icemaker. Had unit fill and cycle. Checked for leaks none. Unit checks ok.

Near Buckneck Rd, Bradford, OH 45308
Kevin S.

Kevin S.

WASHER ELECTROLUX EIFLS60LT1 "Replaced parts, checked for any blockages none. Removed dispenser held under basement sink showed customer its siphoning ok. Put back int unit, proceeded to put in some soap upon flushing dispenser checked and took a pic. Unit checks ok."

Near Hickory Dr, Greenville, OH 45331
Kevin S.

Kevin S.

WASHER MAYTAG MVWB765FW2 Replaced gearcase. Calibrated unit. Then Put unit into a rapid wash mode without issues. Had it drain and spin multiple times on different rpms. Unit checks ok. No leaks.

Near Catalpa Dr, Versailles, OH 45380
Kevin S.

Kevin S.

DISHWASHER BOSCH SHX5AV55UC/22 "Ordering new circulation pump and main control.; rqstng P&A on 1 12008381 (WASH MOTOR WITH HEATER) and 1 12010649 (MAIN CONTROL)"

Near Heritage Ct, Versailles, OH 45380
Kevin S.

Kevin S.

REFRIGERATOR WHIRLPOOL WRF736SDAM13 ordering new power control board.; ordrng 1 WPW10453401 (elect control board)"

Near Hubert Dr, Versailles, OH 45380
Kevin S.

Kevin S.

DISHWASHER FRIGIDAIRE PLD2855RFC3 Will follow up whether repair or replace.

Near OH-119, Minster, OH 45865
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE FGHS2631PE3 "Upon arrival found fan noisy in freezer section, but running. Checked temps seemed a little warm. Read 0F in freezer and around 48F in frig. Customer claims its cooling ok and nothing is spoiling. Unit was set to 0F and 40F from control. Removed freezer contents, and evap fan cover, noise was just vibration from fan motor which runs faster speed with door shut. Unit had good frost pattern, drain was clear, checked return airways on unit. Noise nor removed customer happy, explained how unit cooled. Unit checks ok."

Near Ave D, Greenville, OH 45331
Kevin S.

Kevin S.

DRYER ELECTROLUX EFME617SIW0 Replaced valve and hooked up water line. Checked for leaks none. Unit is tumbling and heating ok.

Near Kester-Byard Rd, Ansonia, OH 45303
Kevin S.

Kevin S.

RANGE SAMSUNG NE58K9430SS/AA Upon inspection turned on both left and right front burners to low inner ring only. Measured temps with infrared gun. Then proceeded to check at medium setting then high. Then proceeded to check both elements on. Cooktop is working and regulating heat as it should. Explained to customer when using either inner or both elements on each burner. Customer had put a frying pan on high then on medium for frying some meat in skillet. Explained it will take some time for that to cool off from being on high. Customer just needs to adjust properly settings on cooktop for what she is preparing. These elements get hot very quickly. Unit checks ok.

Near Reed Rd, Yorkshire, OH 45388
Kevin S.

Kevin S.

WASHER SAMSUNG WA52M7750AV/A4 Replaced lid assembly. Unit checks ok.

Near Church St, Osgood, OH 45351
Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RF28JBEDBSG/AA "Replaced parts, unit checks ok."

Near Rolfes Rd, Maria Stein, OH 45860
Kevin S.

Kevin S.

REFRIGERATOR GE GNE25JMKKFES It appears that when shutting the doors the switches are not fully engaging and disengaging. You can determine this by looking at led display between the door crack. Removed hinge covers and top cover. Inspected switches and assembly. Reassembled covers and checked door open and shut. Doesnt seem to matter on adjustment. Will order new door switches to test.; ordrng 2 WR23X29170 (fresh food door ligh)s

Near Sweitzer St, Greenville, OH 45331
Kevin S.

Kevin S.

DISHWASHER FRIGIDAIRE FFID2426TD1A Upon further inspection when removing power wires from door latched they were melted and ruined. Will now have to replace entire wire harness. Pics attached. Will need at least couple of hours on return.; rqstng P&A on 1 5304500408 (MAIN WIRE HARNESS)

Near OH-47, Ansonia, OH 45303
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE FGSS2335TF3 "Upon arrival unit is getting a SYCE error. Unit still cooling properly in both sections and is making ice. Changed put main control. Also inspected wiring from top of door hinge. Found black and white wires pinched from hinge cover. Removed cover, straighten wires and taped then taped all wires. Customer claims doors were not removed to bring into house. Everything appears to be working. Told customer to continue to monitor."

Near OH-185, Bradford, OH 45308
Kevin S.

Kevin S.

WASHER WHIRLPOOL WFW75HEFW0 Replaced pressure switch. Tested unit in a quick wash ok. Proceeded to put unit into a drain and spin. Unit checks ok.

Near OH-49, , OH
Kevin S.

Kevin S.

DOUBLE WALL OVEN SAMSUNG NV51K6650DG/AA "Replaced parts. Powered on unit, checked all functions of key press with customer. Unit checks ok."

Near Lakewood Dr, Minster, OH 45865
Kevin S.

Kevin S.

FREEZER FRIGIDAIRE LFFH2067DW2 "Customer claims unit is running but not cooling properly, and red light is on the bottom. Unit reading right at 32F, evap fan was running. Checked drain and made sure it was clear. Turned cold control off unit did shut off. Unplugged unit for a few minutes then plugged back in. Compressor is very hot to the touch, and will try to start about every couple of minutes. When it does try the lights will slightly dim in the room as its drawing current. Gave estimate for repair new compressor, start device and drier filter. Customer decline repair at this time. Collected service call fee."

Near OH-121, Greenville, OH 45331
Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RF25HMEDBBC/AA Found unit frosted up in ice compartment. Ordering parts per samsung bulletin. ; rqstng P&A on 1 DA82-02695A

Near Rush Rd, New Madison, OH 45346