Local Reviews
for Kevin

Authorized Service Rated 4.8 out of 5 stars based on 49 customer reviews

Map of Arcanum, OH

Donald




Review of Authorized Service

Kevin was polite on time and did a great job troubleshooting the problem


Map of Bradford, OH

Great service and quick!




Review of Authorized Service


Map of Greenville, OH

Great service




Review of Authorized Service

Great service


Map of Gordon, OH

Great Service!




Review of Authorized Service


Map of Greenville, OH

Great




Review of Authorized Service

Did very good service


Map of Bradford, OH

Excellent refrigerator repair




Review of Authorized Service


Map of Arcanum, OH

John




Review of Authorized Service


Map of Greenville, OH

Great




Review of Authorized Service

He was great very informative. Thank you.


Map of Greenville, OH

Kim




Review of Authorized Service

Great, prompt service.


Map of Gordon, OH

Great Service!




Review of Authorized Service

Kevin knew exactly what needed to be done when I told him the problem!


Great Customer Service




Review of Authorized Service

Kevin was great at answering my questions as well as quick at scheduling my repair appointment. Great personality for the job!


Excellent




Review of Authorized Service


June




Review of Authorized Service


Ice maker




Review of Authorized Service

Great service


Excellent service




Review of Authorized Service

Kevin called me and showed up right on time. Diagnosed and fixed my problem in a timely manner. He explained the repair to me and was very courteous. Thank you Kevin!


Very Professional




Review of Authorized Service

Took the time to discuss the problem and what he was doing to correct it. This was under an extended warranty program.


Great




Review of Authorized Service


Dryer Fixed




Review of Authorized Service

Well, it took a little too long to get the parts to our service technician, but he diagnosed the problem and completed the repair in a very efficient and professional manner. He was a very friendly person and suited us in all areas of his work.


Great service




Review of Authorized Service

I had 2 issues with my refrigerator. Work on freezer was completed on second visit. The ice maker did not worked after the part came. Called & Kevin returned and corrected the problem on the third.


I thought the service charge was very high.




Review of Authorized Service


Very good




Review of Authorized Service


Missy




Review of Authorized Service

Great service. Very friendly yet professional.


Fast Response




Review of Authorized Service


Samsung dryer




Review of Authorized Service

Work was done quickly. Repairman was snappy and rude. Snapped at wife. Said no one was home and he was waiting 20 mins, although 6 people and 3 dogs were home. Dogs never barked. Daughter took two dogs out to restroom. And she even said she couldn't find him, even though he said he was here. As soon as he walked into home, he was snapping at wife.


Response from Authorized Service:

Thank you for your feedback! I apologize you did not have a 100% positive experience with our company. Please call Marlise or Chris at the office to talk further about your refrigerator repair. 937-252-3200.


Dianna




Review of Authorized Service


Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE FGHB2866PFMA "Replaced parts, checked over, showed customer. Unit checks ok."

Near McClure Rd, Union City, OH 45390
Kevin S.

Kevin S.

RANGE BOSCH NIT8668UC "Replaced parts, powered on unit checked each burner multiple times. Unit checks ok. Showed customer."

Near N West St, Arcanum, OH 45304
Kevin S.

Kevin S.

DRYER MAYTAG WED7800XW0 Unit will power on but will not start. Hand moved the drum and noticed belt is broken which will disengage the motor switch. Customer noted it was making a squeaking noise upon issue. Opened up top cover found belt broken off. Ordering new idler and belt.; ordrng 1 WP8547157 (belt) and 1 WPW10547292 (pulley-idr)

Near Kelch Rd, Versailles, OH 45380
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE FPBS2777RF0 "Changed parts, checked water dispenser many cup fulls, then cycled icemaker units. Checked the valve assembly in back to make sure there was no leaks. Told customer to pull out and check to monitor. However as for the water droplet coming from fill tube continues to drip at times. The only thing left to try is replace the white or clear water line from union to yellow on the back of the frig that runs up and through cabinet to dispenser assembly through the door. Had to go to electrolux app and lookup part numbers for this model for the correct water lines. ; rqstng P&A on 1 241965906 (tube-water) and 1 242220119 (tube-water)"

Near Verona-Pitsburg Rd, Arcanum, OH 45304
Kevin S.

Kevin S.

DISHWASHER GE GDF610PMJ0ES "Customer states unit does not heat the water and or drying process. Ran unit in quick wash mode for 10 mins. Checked water was not warm. Lots of junk buildup. Heating element appears ok, unit not very old. Noted this model has had issue with heating and float switch mechanism. ; rqstng P&A on 1 WD21X10519 (switch flood) and 1 WD21X22598 (sensor)"

Near Mangen Rd, Yorkshire, OH 45388
Kevin S.

Kevin S.

RANGE FRIGIDAIRE FFEF3018LWE "Replaced switched, tested unit checks ok."

Near Chestnut Cir, Greenville, OH 45331
Kevin S.

Kevin S.

RANGE FRIGIDAIRE FGGF3047TFE "Replaced EOC. Tested button functions, light both bake and broil. Checked heat temps with bake and broil. Unit checks ok."

Near US-36, Greenville, OH 45331
Kevin S.

Kevin S.

DISHWASHER FRIGIDAIRE GLD2350RCB0 "Customer claims unit had no power, called and talked to realtor. Upon arrival met customers mother in the home. Went to garage to find breaker to dishwasher was turned off. Flipped on breaker, put unit into a light wash. Unit filled and washed let run for 10 mins, then canceled and drained ok. proceeded to put unit into a normal wash with sanitize function to check make sure heating element was ok and not tripping breaker. Unit checks ok, called realtor. "

Near N Ohio St, Greenville, OH 45331
Kevin S.

Kevin S.

DISHWASHER WHIRLPOOL GU2300XTVB0 "Replaced dispenser, siliconed around gasket. Checked make sure dispenser door was latching. Unit checks ok."

Near OH-121, New Madison, OH 45346
Kevin S.

Kevin S.

DISHWASHER KENMORE 665.13973K014 Replaced new rollers on rack. Unit checks ok. Collected deductible on first time out. Check turned in to HHS on 11-14-19 yesterday.

Near Kelch Rd, Versailles, OH 45380
Kevin S.

Kevin S.

REFRIGERATOR WHIRLPOOL WRF767SDHV00 Replaced water valve for one that lower icemaker was connected. The clear tubing is stiff and poor engineering design. Hand shape the tube for more bend without kinking and used faster and screw to help hold shape better somas to not have natural pressure pulling the tub back at an angle as it goes up to the bottom to fasten. Used some silicone as well. Checked water dispensing 2 glass fulls and cycled bottle icemaker to kick on valve. Checked NO leaks. Told customer to continue to monitor. Unit checks ok.

Near S Wayne St, Portland, OH 47371
Kevin S.

Kevin S.

DISHWASHER GE GDF610PGJ4BB "Tested unit with 8 glasses upright in each corner of lower and upper rack. Removed kick panel and set machine for light wash. Unit filled washed and drained properly. let unit wash good 30 mins. You can tell unit has leaked many times in past from door area however i believe most of which is the way the customer is loading the unit, and she says it doesnt leak all the time. Also then tested on heavy cycle, While examining on light and heavy wash modes, unit did not leak at all. Took pic of tub and door seals will look to go ahead and replace as lime and soap has built up. Customer also complaint noticed recently soap dispenser not opening at times, figured had to do with taller silverware in unit, when testing unit today i had the soap dispenser closed, still closed after running unit however so possible issue with soap dispenser.; rqstng P&A on 1 WD08X10092 (seal) and 1 WD08X10094 (dishwasher tub trim) and 1 WD08X23476 (gasket tub plastic) and 1 WD12X22576

Near Gettysburg-Webster Rd, Bradford, OH 45308
Kevin S.

Kevin S.

REFRIGERATOR BO FRIGIDAIRE FGHB2866PFMA "Upon arrival customer has a few issues going on, first issue is frost buildup getting into the fresh food icemaker compartment causing ice buildup and stopping the fan. Removed all, steamed and cleared all ice. Wiped dry, used tape and silicone to seal off any air leaks. Used flashlight around perimeter to determine any open gaps. Also front display console some of the led lighting is dim or out, common on frigidaire will replace. pic attached. Customer also made mention of lower icemaker making bad grinding noise when harvesting ice will also put that on order.; rqstng P&A on 1 242058230 (user interface) and 1 IMK0028A (fdbm icemaker kit)"

Near McClure Rd, Union City, OH 45390
Kevin S.

Kevin S.

DISHWASHER SAMSUNG DW80J7550UG/AA "Put unit into diagnostics, unit giving a 713E error but could only find reference to 7E error per samsung app. Per service bulletin ASC20181205001 lists to replace three parts on this unit as its model falls in line as effected. ; rqstng P&A on 1 DD97-00204C (ASSY MOTION) and 1 DD97-00216A (ASSY COVER NOZZLE) and 1 DD97-00318B (ASSY VANE)"

Near Tamarack Trail, Greenville, OH 45331
Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RS25J500DSG/AA "Removed everything from freezer. Removed evap covers and icemaker. Took multiple pics. Steamed pit any frost and ice and wiped down dry completely. Then proceeded to change out damper assembly and cover. Explained a few things to customer, out of any other ideas of frost buildup in unit."

Near Cox Rd, Greenville, OH 45331
Kevin S.

Kevin S.

DISHWASHER FRIGIDAIRE FGID2466QF4A "Customer claims unit will not drain. Has standing water in unit. Shop vac out water, and from drain line. When canceling unit you can hear drain pump activate but not draining. Having vacuumed line out clear. Removed unit, and removed drain pump all was clear. Checked drain line again, found that cutout for dishwasher drain in garbage disposal was not knocked out, even though i asked customer specifically if they had any work done and on garbage disposal. After the fact knocked put plug, then put everything back together. Customer told me there was some plumbing recently done so if garbage disposal was not changed then the drain line had to be hooked up differently. Ran unit in quick wash had filled, washed and drained. Unit checks ok, showed customer."

Near Radcliffe Dr, Greenville, OH 45331
Kevin S.

Kevin S.

RANGE FRIGIDAIRE FFEF3018LWE "Upon arrival customer front right burner when turning on switch you can hear it sizziling/cracking a little bit. Tested other burner switches appear ok. No other complaints. Elements are working fine. Will order new infinite switch. Called Joe head of maintenance, said to go ahead with repair. Collected service call today; ordrng 1 316436001 (switch,infinite lrg)"

Near Chestnut Cir, Greenville, OH 45331
Kevin S.

Kevin S.

WASHER MAYTAG MVWB765FW0 "E2F6 communication error, UI cannot hear ACU. Unplugged unit for a few minutes then proceeded to plug in, and put into diagnostics mode. Was able to bring up error code and no other errors at this time however trying to proceed tests it would not. Tried multiple times, unit otherwise will not power on or do anything by just hitting power button. Ordering new main control and interface.; rqstng P&A on 1 W10919546 (console) and 1 W10920541 (cntrl-elec)"

Near Pitsburg-Laura Rd, Arcanum, OH 45304
Kevin S.

Kevin S.

REFRIGERATOR GE GFE26JEMAFDS "Customer claims unit hasnt been making ice and noise coming from freezer. Icemaker was off at the time. Removed freezer door, and contents, evap cover. Removed icemaker fan in left hand corner, found about half inch of ice buildup in fan and ductwork. pics attached, Used steamer to clear all ice, made sure IM venting was clear. Turned icemaker back on, Told customer to monitor and how to visually inspect any frost buildup and to check airflow through venting by holding in door switch. Freezer door handle also has broken and needs replaced.; ordrng 2 WR01X25070 (refrigerator handle FASTENER)s and 1 WR12X30288 (black stainless hand)"

Near W Oak St, Union City, IN 47390
Kevin S.

Kevin S.

WASHER SPEED QUEEN AWN432SP113TW01 "Unit belt and main pulley has tremendous wear. Too much slack in drive belt when running unit with front cover off. Removed motor and belt unit. Spun by hand shaft in one direction to engage spinout. Opposite way for agitation. Thus far i believe the transmission is fine just excessive wear and slop on pulleys and belt.

Near Versailles Yorkshire Rd, Versailles, OH 45380
Kevin S.

Kevin S.

WASHER AMANA NTW4501XQ0 "Upon inspection, put unit into diagnostics, passed. however very loud noise when spinning out. Unit will need new transmission, and tub bearing. Customer says unit will drain water but not get clothes spun out properly. Gave rough estimate for repair, recommended to get new washer as they do 20plus loads a week. Unit is around 5years old. Collected service call."

Near Gettysburg-Webster Rd, Bradford, OH 45308
Kevin S.

Kevin S.

DRYER SAMSUNG DV42H5200EF/A3 "Unit not heating, found heating element open. Replaced part from truck stock. Unit is heating and working ok. ; used 1 DC97-14486A (ELEMENT) from stock"

Near Hickory Dr, Greenville, OH 45331
Kevin S.

Kevin S.

REFRIGERATOR WHIRLPOOL EL87TRRRV05 "Upon arrival took temp checks said 44F. Unit has been worked on several times but customer only had paperwork for one work order from authorized from 4-2011 and that only stated about keeping food away from vents. Removed items customer keeping food outside in cold. Removed evap cover, turned unit back on unit developed a full frost pattern across evap, cold control appears to be working ok. Evap fan and lights working ok. Compressor is turning on ok, fairly warm to touch. Unit has no condenser coil or fan. Told customer keep at setting number 6 and monitor after 24 hours check thermometer in frig see how low it goes to with food out. If it drops properly then its a circulation issue with food storage if not possible unit might be low on charge. Unit appears to have a process stub and customer seems to think compressor has been changed out before. Called into office talked to Robin looked up prior history and compressor has been changed out. Told cu

Near Requarth Rd, Greenville, OH 45331
Kevin S.

Kevin S.

REFRIGERATOR WHIRLPOOL WRS571CIDB01 "Replaced diffuser, checked make sure unit is opening and closing properly. Showed customer, unit checks ok, no noise."

Near Greenwood St, Greenville, OH 45331
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE LFHB2741PF5A "Upon arrival took temp checks around 38-40 in fresh food section, 0F in freezer and pulled put ice bucket measured around 5F. Inspecting ice compartment, no noticeable frost buildup on inside, held in door switch, fan is working and turning freely. Only noticed on outside bottom right hand corner some ice buildup so suspecting some sort of air leak. Removed ice container, cleared any noticeable ice. Reinstalled and used silicone and some permagum to seal off potential air leak areas."

Near Delisle Fourman Rd, Arcanum, OH 45304
Kevin S.

Kevin S.

RANGE FRIGIDAIRE FGGF3047TFE "Top broiler function, flame does not change when going from low to high. Called techline, flame is totally controlled by temperature driven and not how older units worked, flame stays at appropriate size. Put unit on Broil Hi and let unit preheat 5mins. Then tested by putting buttered bread to make garlic toast on broiler pan top shelf. Took temp readings with infrared gun. Temps seemed low, took over 15 mins to brown some bread. Ordering new EOC control.; ordrng 1 316419378 (OVERLAY) and 1 5304516044 (EOC CONTROL)"

Near US-36, Greenville, OH 45331
Kevin S.

Kevin S.

DISHWASHER WHIRLPOOL DUI1055XTVS3 "Customer noted brown food material buildup in dishwasher. Put glass cups in each of corners in both top and bottom of unit. Put unit into a normal wash mode. Unit is washing properly with good water pressure. Cups were,full of water. Unit also draining properly without issue. Just suspect some food or backup from garbage disposal introduced food into the unit. Drain line was connected ok. Unit is 10yrs old. Suggested to use some CLR cleaner in unit to breakdown buildup of calcium and lime, rust. Unit is on well water. Unit checks ok."

Near Brumbaugh Rd, Greenville, OH 45331
Kevin S.

Kevin S.

REFRIGERATOR GE GTS18GTHNRWW Took temp checks unit measured 40F with my infrared gun and with thermometer in frig. They have multiple thermometers in frig and freezer. Cold control was back on the recommended. I turned the unit all the way cold and had them take a thermometer and put into a glass of water and to check. Customer claims chocolate milk had went sour days prior. unit is cooling and evap fan running ok. Continue to monitor.

Near Bishop Rd, Greenville, OH 45331
Kevin S.

Kevin S.

REFRIGERATOR WHIRLPOOL WRS571CIDB01 "Upon arrival unit has been cooling properly. You can hear the noise when you open and close the fresh food side door coming from damper assembly. By keeping the door open, and depressing the door switch i put my hand over the vent, its just noise of damper opening and closing. Will go ahead and replace in case the unit sticks either open or closed.; ordrng 1 W11164593 (diffuser)"

Near Greenwood St, Greenville, OH 45331
Kevin S.

Kevin S.

DISHWASHER WHIRLPOOL GU2300XTVB0 "Upon opening new part, the dispenser door will not latch properly. You have to keep messing with it and push lock mechanism back while holding it closed to latch. .; rqstng P&A on 1 W10199696 (dispenser)"

Near OH-121, New Madison, OH 45346
Kevin S.

Kevin S.

DISHWASHER KENMORE 665.13973K014 "Upon inspection the lower rack assembly has 3 of the wheels come off, unit has a total of 4 assemblies with two wheels each. Ordering all new lower roller assemblies.; ordrng 4 WPW10195417 (lower roller asm)s"

Near Kelch Rd, Versailles, OH 45380
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE LGHB2869TF5 "Unit still freezing up at the end of fill tube to upper icemaker. Cleared and checked fitting and used tape, silicone and permagum as needed. When installing ice container, used a flashlight found air gap in lefthand bottom corner. Filled gap with permagum. Cycled icemaker and works ok, no water leaks. "

Near North St, Gordon, OH 45304
Kevin S.

Kevin S.

REFRIG/SIDE-BY-S MAYTAG MFI2569VEB3 "Replaced control, had to call techline to reprogram the board. Unit is now running and cooling ok."

Near OH-49, Greenville, OH 45331
Kevin S.

Kevin S.

REFRIGERATOR GE GTS18GTHNRWW "Upon arrival customer received new unit this am, freezer was cooling fine fresh food section was warm. Took temp checks 5F in freezer and 62F in frig. Removed evap cover, found loose connection on fan plug not seated properly. Reconnected fan is now working and blowing air down to frig. Evap had good frost pattern, cold control set on recommended setting. Unit now checks ok.."

Near Bishop Rd, Greenville, OH 45331
Kevin S.

Kevin S.

DRYER MAYTAG LDE412 "Put unit into time dry mode heat, not heating. Opened up unit, found one of the primary wires to heating element burnt off from connector. Tested heating element and thermostat with meter for continuity all good. Checked to make sure element was not shorted. Went ahead replaced wire terminal, and checked on timed dry, unit is heating and cycling properly. pics taken. Showed customer, unit checks ok. Paid cash."

Near OH-49, Greenville, OH 45331
Kevin S.

Kevin S.

REFRIGERATOR LG LFXS26973S "Upon arrival took temp checks unit was 41F in frig and around zero in freezer. No complaints of cooling. Customer was getting intermittent 1F error pertains to upper icemaker fan issue. Removed freezer door and drawers, and evap cover. Took pics of frost buildup, evaporator looked good. Had to steam out area with IM fan and the side venting pics attached. Wiped everything dry. Called techline told them the details, made a few checks. Didnt see any problems with doors sealing etc. unit is working properly, possibly let too much warm air in. Told customer to continue to monitor."

Near N 600 E, Union City, IN 47390
Kevin S.

Kevin S.

RANGE - ELECTRIC GE JBP260W3AD "Upon arrival, church had a small kitchen fire from one of two stoves. The non burnt stove wasnt working, breaker was off. Flipped breaker, checked 240V outlet this stove was plugged in has no power, but other receptacle does. Plugged into working outlet all burners working ok and checked both bake and broil element. "

Near E Main St, Greenville, OH 45331
Kevin S.

Kevin S.

DRYER GE GTD65EBSJWS "Replaced door. Adjusted door, had customer come check it out."

Near Little John Dr, Greenville, OH 45331
Kevin S.

Kevin S.

REFRIG/SIDE-BY-S MAYTAG MFI2569VEB3 "Upon arrival unit was plugged in not running, no interface but lights on inside. Unplugged unit for a few, removed back access cover, control cover and user interface drop down. Techline had me jumper the yellow with black stripe and green with black stripe at user interface, then with meter checked for continuity or resistance at the main board of .07 ohms. Technician told me is problem with main control. Customer had said when it was trying to run you can hear it making clicking noises. Suspect bad relay on board. Customer ok with repair cost, collected service call fee.; ordrng 1 WPW10312695 (electronic control)"

Near OH-49, Greenville, OH 45331
Kevin S.

Kevin S.

RANGE BOSCH NIT8668UC "Replaced left hand board. Unit will now power on and work with the front left hand burner tested 3x but the rear left still does not work. Will throw E code. Inspected, noticed a bend almost break in small strand of the white wire for the NTC sensor. All other wires looked ok. Pics attached. When you power on each burner with pan on it makes a distinct sequence of noises the same across burners except for the non working one. Ordering new induction hot plate and sensor. Talked to Chris Cash on phone, for parts lookup. Will also hold onto board for now. ; ordrng 1 11020257 (INDUCTION HOT PLATE) and 1 12009081 (SENSOR NTC)"

Near N West St, Arcanum, OH 45304