Local Reviews
for Kevin

Authorized Service Rated 4.8 out of 5 stars based on 97 customer reviews

Map of Greenville, OH

Dryer




Review of Authorized Service

Felt the bill was TOO HIGH for the reason for the call THINKING THERE IS A SERVICE CHARGE OF 100.00 just to walk into the building??????


Map of Greenville, OH

Great service




Review of Authorized Service


Map of Arcanum, OH

Good Sevice




Review of Authorized Service

Good Service


Map of Greenville, OH

Quick and Efficient




Review of Authorized Service

Kevin S. was super helpful and very professional! Will definitely call this company again!


Map of Arcanum, OH

Chris




Review of Authorized Service

Kevin Spurrior was very thorough and professional in fixing my dryer.


Map of Ludlow Falls, OH

Great service




Review of Authorized Service

Diagnosed and fixed the issue despite it not being an easy fix.


Map of Greenville, OH

Fast service




Review of Authorized Service

Kevin did great considering both times he wasn’t given either all or the correct information. He was there until the job was finished on Tuesday. We were very satisfied with him! Our repair was covered under warranty so I don’t know what the price would have been without it.


Map of Eldorado, OH

Did a great job




Review of Authorized Service


Map of Minster, OH

Doris




Review of Authorized Service


Map of Arcanum, OH

Detail problem search




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Gloria




Review of Authorized Service

Kevin / authorized service/ good service call


Great




Review of Authorized Service

Kevin is one of the most courteous and informed service technician I have ever had an experience with. I sincerely hope if I ever Need help again I get Kevin.I also pray that Kevin is a trainer or mentor or whatever your status is for New employees, hes the best


Great




Review of Authorized Service

Great service form kevin


Great




Review of Authorized Service


Aaverage




Review of Authorized Service


Pleasant service man. Very thorough




Review of Authorized Service

Kevin was unable to fix my appliances. He went the extra mile to pinpoint the problem. The washer problem was not worth fixing


Great




Review of Authorized Service

He was very gracious. And kind. Thank you so much! God Bless


Knowledgeable technician




Review of Authorized Service


Great




Review of Authorized Service

It was fast service and my ice maker is working


Fast service




Review of Authorized Service

Kevin is a great service technician. He is very professional and courteous. My washer is doing some strange things and not giving a error code. He tried several things to repair it. Unfortunately, it is still doing the same thing as before.


Knows his work👏👏




Review of Authorized Service

Knows his work


Great service




Review of Authorized Service

Awesome service very friendly and answered all my questions


replaced boot seal on clothes washer




Review of Authorized Service


Was very satisfied




Review of Authorized Service


Richard




Review of Authorized Service

Great job


Kevin S.

Kevin S.

REFRIGERATOR KITCHEN AID KSCS25MVMK02 "Customer claimed they only had a little bit of water in the front toward left hand side of unit. Unit is a side by side, inspected freezer side drain was clear. Customer had recently changed water filter and turned off icemaker. Filter is located on bottom center left. Drain pan is far left. Turned on icemaker was able to see it cycle and kick on water valve, did not see any water leaking from waterlines or filter housing. Unit has no water dispenser only icemaker. Drain pan was empty, unit i believe is over 12yrs old in good shape. Went ahead and cleaned dust off condenser coil never been done will improve air flow. Told customer to continue to monitor or if happens to remove that bottom bezzel to determine where leak may be coming from. Drain pan on DAP not available."

Near Country Club Dr, Greenville, OH 45331
Kevin S.

Kevin S.

DRYER AMANA NED4655EW1 "Found thermal cutoff went bad again, heating element and thermostat good. There appears to be a venting issue explained to both husband and wife, the unit is on a second story and when putting my hand into the opening of wall appears to be full of lint. Husband had got a ladder to outside vent and making appropriate changes to allow lint not to build up and flow better. Unit is now heating ok.; used 1 279816 (FUSE) from stock"

Near E 3rd St, Greenville, OH 45331
Kevin S.

Kevin S.

DRYER MAYTAG MEDB835DW4 Replaced door catch. Unit checks ok.

Near Wagner Rd, Greenville, OH 45331
Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RS25J500DSG/AA "Replaced all parts, had discussion with customers wife on cooling process etc."

Near Cox Rd, Greenville, OH 45331
Kevin S.

Kevin S.

WALL OVEN GENERAL ELECTRIC JTS3000SN1SS "Upon power on unit says bad line bad outlet see card. Light doesnt even come on. Inspected power box, installer from Lowes had incorrectly wired. The home has older wiring and has black,white and copper ground. Both the white and black are hot wires, inspected by taking voltage readings across and then each to ground. installer hooked black to black and white to white which the white is neutral on oven. Correctly hooked black to black, white to red on oven and tied white and green from oven to ground. Unit powered up, no errors, set clock then pre heated to bake 350F. Unit checks ok. Screws were not mounted, and cabinet needs minor trimming for unit to stay flush. Told customer they will have to modify that. Unit checks ok, pics attached."

Near N Howard St, Union City, IN 47390
Kevin S.

Kevin S.

REFRIGERATOR KITCHEN AID KRMF706EBS01 "Upon arrival customer had unplugged unit on Thurs till Sunday to allow unit to defrost. Description sounds like excessive frost buildup in fresh food section of unit. Since they allowed to manually defrost unit has been cooling fine and holding temps. Put unit into,diagnostics to check for adaptive defrost to manual defrost. Unit will also not dispense ice but is making ice and water. This issue has happened many months prior to this problem. Customer bought the home in past couple of years not original owner of frig. Called tech line the auger motor is to receive between 130-140VDC and was reading 108VDC customer not wanting to put any money in the auger motor or control at this time. Told customer continue monitoring temps."

Near Black Eagle Dr, Fort Recovery, OH 45846
Kevin S.

Kevin S.

WASHER LG WT1901CW "Upon inspection removed hot and cold water lines and inspected hoses, screens and water pressure in bucket all good. Unit has decent hot water flow in but cold water not so much. Suspect faulty water valve and looking to replace dispenser tray. Customer claims they get IE error on rinse cycles which use cold water.; rqstng P&A on 1 AAZ73855914 (DETERGENT DISPENSER) and 1 ACJ73350401 (CONNECTOR ASSEMBLY) and 1 AJU73213301 (WATER VALVE ASSEMBLY)"

Near Hollansburg Tampico Rd, Hollansburg, OH 45332
Kevin S.

Kevin S.

MICROWAVE FRIGIDAIRE FGMV176NTD "Customer issue with turntable making noise. Upon inspection checked the wheels on support ring seemed ok, and the coupler off the motor. Will look to replace motor. See sticky notes; ordrng 1 5304509440 (MOTOR)"

Near Miller Rd, Russia, OH 45363
Kevin S.

Kevin S.

WASHER SPEED QUEEN AWN63RSN115TW01 "Found wiring harness pulled loose from lid lock. Fastened then used double zip tie to secure. Unit checks ok, showed customer."

Near Vannoy Rd, Bradford, OH 45308
Kevin S.

Kevin S.

RANGE FRIGIDAIRE FGEH3047VFA "Showed customer how to put door on, needed to set back just a hair and allowed door to seat properly. Checks ok."

Near Oak St, Greenville, OH 45331
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE XXXPSEUDO "Upon inspection customer frig in garage with bungie cords holding doors closed. Removed bungie cords, unit is mostly used for ice and cold drinks. It was completely full even too much on the door. Talked to customer son and showed him they need to remove all the extra weight stored on top of frig, move some things off the door. Shim the front slightly and to use cleaner and clean door seals and cabinet over time. Unit seals were actually doing their job, used piece of paper to show that its sealing all around. They just have too much in the door etc and that gravity is the only thing to keep door closed. Unit checks ok. Forgot to get pic of model and serial. Collected service call."

Near Avenue E, Greenville, OH 45331
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE LGHB2867PF7A "Unit user interface screen is going out, some segments are not showing. Need new UI, and also cycled lower icemaker not working needs replacement.; rqstng P&A on 1 242058230 (user interface) and 1 5303918493 (freezer ice maker)"

Near Conover Rd, Versailles, OH 45380
Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RF25HMEDBSR/AA "Unit fresh food section, fan is frozen up behind the evap cover not providing circulation to the unit. Advised customer to move fresh food contents to another unit in garage. Unit has 22C error for fresh food evap fan problem. Typical of these units. Replace parts per samsung bulletin. Gave estimate to customer wants to go ahead with repair. Collected service call fee. ; ordrng 1 DA97-13757B (EVAP COVER) and 1 DA97-13757B (SENSOR)"

Near OH-242, Versailles, OH 45380
Kevin S.

Kevin S.

ELECTRIC RANGE FRIGIDAIRE FGEF3036TFG "Customer claims unit continues to heat even when turned off... has to unplug from wall. checked household plug ok, checked all wiring and connections and elements ok. No marks on control but probably stuck relay. Ordering new control and overlay.; ordrng 1 316419378 (OVERLAY) and 1 5304511270 (CONTROL)"

Near Central Ave, Greenville, OH 45331
Kevin S.

Kevin S.

DRYER SAMSUNG DV42H5200EF/A3 "Upon inspection found all 4 rollers and supports needed changed. Replaced, unit checks ok. Idler ok.; used 4 DC97-16782A (ROLLER) from stock"

Near Ashford Cir, Greenville, OH 45331
Kevin S.

Kevin S.

WASHER SPEED QUEEN AWNE9RSN115TW01 "Had customer put in 6 towels. Proceeded to have it fill and agitate on normal cycle, sounds etc ok. Then had unit drain and spin, unit completed perfectly no high pitch or grinding noises nothing. Proceeded to have it spin out again ok. Towels are perfectly balanced. Told customer next time they hear it to pause unit, let it come to a stop open lid and check how load is balanced and to make sure all water is draining properly from unit. As of this moment everything appears to be working properly."

Near N Main St, Arcanum, OH 45304
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE FPBC2278UF1 "Upon inspection customer had noise issue, and mullion strip not opening properly. Adjusted the strip and closure piece from above, seems to be better not perfect. Probably not completely aligned screw holes in unit. Also could not duplicate noise but suspect coming from fan in ice compartment. No noticeable frost in any vents or outside. Unit cooling ok. Told customer to keep eye on and how to remove ice bucket and push in door switch to verify if its coming from there."

Near Aspen Dr, Greenville, OH 45331
Kevin S.

Kevin S.

WASHER LG WM2487HRM "Upon inspection removed water lines from unit and clean screens at valve locations, dispense water into bucket has good water pressure. Put unit in hot and later again cold. Initially noticed hot was struggling to put water in but seems much better now. As for door lock could not duplicate issue. Told customer to continue to use and monitor. Saved estimate with hot water valve and door lock mechanism if they call back in. Otherwise unit checks ok. Collected service call fee."

Near Schnorf-Jones Rd, Arcanum, OH 45304
Kevin S.

Kevin S.

WASHER MAYTAG MVWC200BW1 "First spun tub by hand seemed ok, put unit into a drain and spin seemed ok and smooth. Put unit into diagnostics, unit filled, agitated, drain and spun out ok. No errors. Customer claims seems unit is getting more off balance... pushed down on tub suspension might need replacing. Put misc towels and rags had unit fill then drain and spin out to load test... problem lies within the transmission. Unit is over 10yrs old, not advised to repair on this unit."

Near Jackson St, Versailles, OH 45380
Kevin S.

Kevin S.

WASHER SPEED QUEEN AWN63RSN115TW01 "Customers complaint about unit making excess noise, during spin. replacing balance ring and spin basket, and tighten shaft nuts. ; ordrng 1 39837 (BALANCE RING) and 1 719P3 (tub wash asm,ss)"

Near Autumnwood Ct, Greenville, OH 45331
Kevin S.

Kevin S.

DRYER MAYTAG MEDB835DW4 "Unit has broken door catch, there is no spare on door. Ordering new catch.; ordrng 1 WPW10610880 (catch)"

Near Wagner Rd, Greenville, OH 45331
Kevin S.

Kevin S.

WASHER GE HTW240ASK4WS "Replaced drive belt, wiped off any oil residue from unit. Checks ok."

Near Preble Co Butler Township, Butler Township, OH 45346
Kevin S.

Kevin S.

WASHER CROSLEY CAW8350EW1 Customer had unit confused... showed her again to hold button in for 3-5 secs... she though i told her to hit it 3 times.... canceled unit had started wash unit working ok.

Near Vine St, Greenville, OH 45331
Kevin S.

Kevin S.

RANGE ELECTROLUX EW30IS65JSD "Replaced housing assembly, checked each burner ok. No error codes. Took pic of burnt relay on old board."

Near S 400 E, Winchester, IN 47394
Kevin S.

Kevin S.

DRYER SPEED QUEEN adee9rgs175tw01 "Found thermal cutoff bad, thermostat and element is good. Replaced unit now heating and cycling ok.; used 1 D511475 (PARTS HEATER KIT) from stock"

Near Ellis Rd, Union City, OH 45390
Kevin S.

Kevin S.

MICROWAVE FRIGIDAIRE FGMV17WNVF "REPLACED FUSE.; used 1 5304509451 (FUSE) from stock"

Near Huwer Rd, Maria Stein, OH 45860
Kevin S.

Kevin S.

MICROWAVE SAMSUNG NQ70M6650DG/AA "Replaced parts, took lots of pictures, checked everything. unit checks ok.

Near Requarth Rd, Greenville, OH 45331
Kevin S.

Kevin S.

WASHER GE GTW485ASJ3WS "Unit not spinning out clothes properly. Put unit into diagnostics, found and error 10 for the mode shifter, unit is filling and agitating properly but wont spin out. Draining ok.; ordrng 1 WH05X25036 (mode shifter asm)"

Near Wayne St, Versailles, OH 45380
Kevin S.

Kevin S.

DISHWASHER WHIRLPOOL WDT720PADM1 "Upon arrival put unit into a quick wash, unit filled, washed and drained without issue. Tested again on normal function again everything is working at this time. Showed customer, could be a fluke with control. Told customer to continue using and if it acts up to call in suspect possible control or wash motor issue. Unit checks ok."

Near Rismiller Rd, Rossburg, OH 45362
Kevin S.

Kevin S.

DRYER ELECTROLUX EFME517STT0 "Upon inspection vacuumed out large amount of lint, venting was clear but has a long vent run, customer had noted. Cleaned out around rollers, bulkhead, and blower wheel. Inspected rollers seemed ok. Put all back together and test run, much quieter, had customer inspect. Unit checks ok."

Near Littles Rd, Arcanum, OH 45304
Kevin S.

Kevin S.

WASHER CROSLEY CAW8350EW1 "Upon arrival, customer had water valves shut off and unplugged. I asked why the water shut off its because it leaks at the top of the valves and says landlord wont do anything. After plugging in, Had to cancel out previous job, showed customer how to do this. Proceeded to put unit into a rinse and spin, unit filled and agitated, had drain and spin without issue. Being a whirlpool,brand put into basic diagnostics passed all tests no codes. Unit checks ok. Pics attached, had customer shut off water herself. Collected service call, paid cash."

Near Vine St, Greenville, OH 45331
Kevin S.

Kevin S.

WASHER WHIRLPOOL WTW8040DW4 "Upon inspection put unit into diagnostics, brought up error codes F0E3- overload and F7E9 locked rotor. Freehand spun the the basket appeared free. Cleared put codes, put unit into a rinse and spin unit filled, agitated, drain and spun without issue. Could be a fluke, possibly clutch not shifting properly between agitation and spin. Told customer to continue to monitor. Unit checks ok."

Near White Springs Dr, Greenville, OH 45331
Kevin S.

Kevin S.

RANGE FRIGIDAIRE FGEF3059TFH Replaced trim kit and outer glass. If something should happen i recommend replacing the whole door assembly not the outer glass.

Near Hubert Dr, Versailles, OH 45380
Kevin S.

Kevin S.

MICROWAVE WHIRLPOOL MH2175XSS0 "Unit has power and correct wiring at the receptacle. Unit will not powr on at ui or have any light, will need to start with main fuse, door switches, diode.... ordering main control and transformer if not needed will return.; ordrng 1 8206369 (diode) and 1 8206619 (cntrl-elec) and 1 W10138793 (fuse) and 1 W10211972 (switch) and 1 W10211973 (switch) and 1 W10211974 (switch)"

Near Boyer Rd, Versailles, OH 45380
Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RF28JBEDBSG/AA Unit freezing up in im compartment. Ordering complete kit per samsung bulletin May 2019. ; rqstng P&A on 1 DA82-02675A (IMK SVC KIT)

Near Gauby Rd, New Madison, OH 45346
Kevin S.

Kevin S.

REFRIGERATOR KENMORE 106.5112221 "Customer claims unit didnt make ice on one day... upon arrival unit had a bucket full of ice and upon removing ice bucket the icemaker was actually harvesting a cycle. Unit cycled and filled with water without issue. Told customer everything looks fine on this end, explained to make sure arm is not in the up position, if problem persists or longer than a day to call back in. Unit checks ok"

Near W Falknor Rd, Covington, OH 45318
Kevin S.

Kevin S.

RANGE KENMORE 9119147810 "Overall didnt use the switch, changed out recepticle for front right burner with right rear, customer was ok with doing so. Right rear no longer able to use. Unit checks ok."

Near Main St, West Manchester, OH 45382
Kevin S.

Kevin S.

WASHER GE GTW330ASK2WW "Customer claims unit starts to make squealing sound upon agitation mode. Checked bottom of unit found oil leaking from transmission. Customer has no warranty. Put unit into a speed wash, unit filled and agitated no abnormal noises at that time, proceeded to put into a drain and spin ok. Customer says unit will finish cycles ok. Explained only thing I can see is transmission going bad and showed her pictures of oil leaking. Gave estimate for repair, customer wants to think about it. Repair almost as much as new unit, only $359 new. Collected service call fee."

Near Ave D, Greenville, OH 45331
Kevin S.

Kevin S.

RANGE FRIGIDAIRE FGIF3036TFA Customer issue is with control display overlay on left hand buttons are wearing out quickly. Pic attached. Needs new overlay.; rqstng P&A on 1 5304511261 (OVERLAY)

Near US-127, ,
Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RF263BEAESG/AA Icemaker compartment frozen over. Pics attached.; rqstng P&A on 1 DA82-02697A (IMK SERVICE KIT)

Near Wheatland Dr, Arcanum, OH 45304