Local Reviews
for Kevin

Authorized Service Rated 4.9 out of 5 stars based on 17 customer reviews

Map of Greenville, OH

Great service.




Review of Authorized Service

Repairs were done quickly.


Map of Greenville, OH

Excellent service




Review of Authorized Service


Map of Greenville, OH

He was very thorough, and made sure everything was done right




Review of Authorized Service

I am very happy with how everything is working. And how friendly he was


Map of Greenville, OH

Great and professional service




Review of Authorized Service

The repairman was very patient and thorough. He wanted to make sure that he completed the job to satisfaction. My repair went beyond simple and he was very patient.


Map of Arcanum, OH

Richard




Review of Authorized Service


Map of Greenville, OH

Kevin was prompt efficient and very professional. A good experience.




Review of Authorized Service


Map of Piqua, OH

Issue Resolved




Review of Authorized Service

Kevin quickly isolated and fixed the issue


Map of Vandalia, OH

On time service




Review of Authorized Service


Map of Covington, OH

Went just great




Review of Authorized Service


Map of Greenville, OH

Great service




Review of Authorized Service

Great service


Awesome Service




Review of Authorized Service

Service Man was very professional and knowledgeable. Very satisfied.


Larry




Review of Authorized Service


Great




Review of Authorized Service

Great,.service..


Friendly and capable




Review of Authorized Service

Another repair service told me it would cost $600 to repair my 2 year old Kitchenaid dishwasher. The float was leaking and the control board needed to be replaced, as it was not running the various cycles correctly. Iā€™d wake up in the morning to open the unit to find dirty dishes and a cascade pod on the floor of the tub or still in the soap dispenser. The tech performed a thorough check of the unit. He tightened a nut on the bottom of the float, stopping the leak. Then all the cycles worked properly. Apparently the leak from the float was compromising the sensor attached to it, sending a false signal to the control board that the unit had filled with water when it was still empty.


corrective action eliminated symptoms, as expected




Review of Authorized Service

as of now, all looks good. at first, I was not overly impressed with the service man, but, after working with him and learning of how the ice maker components work, I became quite satisfied. Kevin was easy to work with, helped me understand the mechanisms, and after completion, I 'believe' this corrective action ( ice maker air handler ) to have 'solved' the current symptom ( fan hitting ice build up in box) , as well as likely being the source of the many problems with ice maker ice up over the last 7 years. THANKS you can alway call if you like Charlie James 937 621 5875. I plan to stop in and give Marlise an update on the service. all the best


Great service




Review of Authorized Service


very thorough




Review of Authorized Service


Kevin S.

Kevin S.

WASHER LG WM4370HKA "Removed original board found that its not the correct part number needed for this model. So i will need to send the main pcb back. The correct board ends in 25. Also nicole from techline, had me check to make sure all 16 screws were installed in the unit to the sidekick washer, most do not put in screws in the backside. Sure enough no screws in the back side. Will look to find some screws to install. Will return board to Shari and have her order correct board. Checked washer in a speed wash to make sure unit is working when left.; ordrng 1 EBR79950225"

Near Alana Dr, Greenville, OH 45331
Kevin S.

Kevin S.

DRYER SPEED QUEEN ADE4BRGS175TW01 unit intermittently not heating or running? Watch user quickly push in the knob instead of properly giving the timer switch a moment to engage. I checked 240v good at the dryer, and proceeded to test various drying cycles on all settings for sense and time dry. Then also cycled fabric selector knob to no heat and back to heat. Troublehot with it for over 30 mins. Could not get the unit to act up at all. Dryer has proper ventilation and checks ok, explained to customer to continue to use and let us know."

Near Johnson Rd, New Weston, OH 45348
Kevin S.

Kevin S.

WASHER MAYTAG MVWC555DW0 Found agitator plate loose and grooves worn out. Will need new agitation plate.; ordrng 1 W10902814 (washplate)

Near Washington Ave, Greenville, OH 45331
Kevin S.

Kevin S.

DRYER MAYTAG MEDX500XW0 "Tested unit, making loud screeching noise. Found that idler pulley needs replaced. Repaired with truck stock part. Unit checks ok, showed customer.; used 1 W10837240 (BRACKET/PULLEY) from stock"

Near Gardenwood Dr, Greenville, OH 45331
Kevin S.

Kevin S.

WASHER ELECTROLUX EIFLS60LT1 "Replaced hose assembly, found pinhole in the old showed customer. Ran unit the first time and had a leak, had to remove front assembly off and adjust again. 2nd time unit was filling, agitating and draining without issue. No leaks, unit checks ok."

Near Reed Ave, Versailles, OH 45380
Kevin S.

Kevin S.

UPRIGHT / CHEST FRIGIDAIRE LFFH17F3QWC "Found some water residue in upper center towards door. Checked door seal looked perfect. Has really good vacuum to the door. Went ahead and added a thin layer of silicone at the joint where the plastic molding meets the cabinet and the joint in between the upper part of the door seal. Unit is working properly."

Near Stonecress Ct, Greenville, OH 45331
Kevin S.

Kevin S.

DISHWASHER GE GDF610PSJ2SS "Found leak coming from rubber hose that meets sump motor to drain pump. Unit has a tear on backside of where the clamp is. Parts lookup shows no hose to purchase separately, but have to order new drain pump assembly. Explained and showed to customer, collected service call fee and ordering part for customer.; ordrng 1 WD19X25180 (DRAIN PUMP)"

Near W Lincoln Dr, Greenville, OH 45331
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE FGHS2631PF4A "Freezer is cooling fine at this time, apparently water from icemaker unit has been filling and then running down evap cover in through a slot/vent in the cover and building up ice behind it. At times causing issue with evap fan motor and husband has been clearing. Fill tube for icemaker had some ice buildup at the end of fill tube. Unit is in Kitchen 6/15 called techline, they said unit is leaking behind the covering, usually need to replace fill tube and water line. Will order parts per techline. Explained situation to customer.; rqstng P&A on 1 218976915 (s/a i/m tube and i) and 1 241796407 (tube-water fill)"

Near Conover Rd, Versailles, OH 45380
Kevin S.

Kevin S.

WASHER MAYTAG MHW5500FW1 "Customer unit is not providing any signal audio feedback and misc issues. Checked and pressed for 3 secs. to adjust signal cycle settings 0-3 and could not get any audible sounds, powered unit off and on several times. Visibly checked for any loose connections. Customer worried the control will go out, soon under warranty, otherwise unit is washing ok.; ordrng 1 W10911042 (panel-cntl)"

Near US-36, Greenville, OH 45331
Kevin S.

Kevin S.

WASHER SPEED QUEEN AWN43RSN115TW01 "Replaced switch, tested unit, had customer also test out the switch. Unit checks ok."

Near W Main St, Versailles, OH 45380
Kevin S.

Kevin S.

WASHER SPEED QUEEN AWN432SP113TW04 Replaced knob. Checked functions pulling in and out. Unit checks ok.

Near Childrens Home-Bradford Rd, Greenville, OH 45331
Kevin S.

Kevin S.

RANGE GE JGB720EEJ4ES "Cooktop is working without issue, pointed out to customer about keeping burner caps centered. Broil function working fine, bake however not working. Removed bottom of oven, held in door switch set to bake. Igniter not even trying to glow, measured 70ohms were as the broil element was double that. Checked to make sure no other gas valve was off or any loose connections including to main board. Will order new igniter.; ordrng 1 WB13X24741 (ignition module)"

Near W Water St, Piqua, OH 45356
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE FFTR1814QB0 "Unit is in poor conditions.... customer has had another servicer out on unit multiple times, was able to get picture of last receipt on what parts were put on unit. Took temperature checks freezer was -2 and frig was between 37 and 42 depending on spot check. Unit appeared to be cooling and evap fan running. Notice frost build up around freezer door area however previous servicer claims to have put on a new door and seal? Also work order stated they replaced evap fan and control assembly and cold control in frig pic attached of work order. Customer has had issues with water not draining properly out of unit and at times into the frig itself. Notice the assembly not even fitted to where it should be unless screw holes are stripped?. Customer claims at time frig will get warm but freezer will still be cool so could be defrost issue going on.; ordrng 1 242213501 (harness BI METAL) and 1 5303918673 (control box)"

Near Fox Rd, Greenville, OH 45331
Kevin S.

Kevin S.

APPLIANCE SAMSUNG RF28HMEDBSR/AA Replaced parts per bulletin. Unit checks ok.

Near Mendenhall Rd, Yorkshire, OH 45388
Kevin S.

Kevin S.

DISHWASHER KITCHEN AID KDFE104DWH3 "Ran unit in rinse mode, unit filled washed, and drained without issue. Had opened and closed door a few times and unit started without issue. Called tech line had me run through diagnostics, no error codes found and unit passed all diagnostics. Checked float valve nut to tighten make sure there was no water dripping. Checked drain hose, and filter for sump. Customer claims unit had continued to run for a long period more than normal. Had customer power off unit from breaker for about 10mins. Put unit in normal mode and had customer check timer approximately 52-60mins for that function and cycle per user guide. Collected service call, customer to advise."

Near Elroy-Ansonia Rd, Ansonia, OH 45303
Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RF28JBEDBSG Replaced parts in kit per latest service bulletin. Unit checks ok.

Near Horatio-Harris Creek Rd, Bradford, OH 45308
Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RS25J500DWW/AA "Replaced parts, drain tube was plugged, removed back cover and clear, ran cleaning brush through and steamer. Removed all ice, lots of dirt and misc things behind or fallen behind frig from overtop. Unit checks ok."

Near E Main St, Greenville, OH 45331
Kevin S.

Kevin S.

WASHER SPEED QUEEN AWN432SP113TW04 "Ran unit, in heavy duty, cold water and ex large load size as per customer settings. I believe we have two separate issues at hand. Found the rubber hose coming from water valve on opposite end dripping slightly, will look to adjust and replace hose and fill area called inlet deflector and cover parts. Also ordering tub cover assembly and tub cover gasket, though at the time with no clothing loads was not able to reproduce any leaks around the tub; ordrng 1 202884 (INLET HOSE) and 1 202888 (TUB COVER ASSEMBLY) and 1 202894 (INLET COVER) and 1 202900 (INLET DEFLECTOR) and 1 38359 (gskt,tub cvr)"

Near Marshall Rd, Versailles, OH 45380
Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Ice buildup in ice container unit. Also cracked ice bucket will order for replacement. Ordering parts per Samsung Bulletin May 1-19; rqstng P&A on 1 DA82-02367A and 1 DA97-14474C and 1 DA97-15217D and 1 DA97-19898A

Near Zumbrum Rd, Union City, OH 45390
Kevin S.

Kevin S.

REFRIGERATOR GE CYE22TP4MBW2 "Forgot to clock in on time... took more pics and video this time. Called techline and spoke with Jordan. Explained my situation in detail, he had me run something called a hot flash test. I had to unplug the condenser fan and leave the unit running for a certain amount of time idk at least 5 mins. He had me feel for temperature differences in the wall of the freezer unit. There was a drastic contrast in temperature differences. He talked about yoder loop possibly being pulled away and or something to do with that and the insulation as to the reason they are having this issue. He gave me a case #190620-000630 to give to customer. Tech said consumer relations will call within 48hrs for further action. Tech claimed unit is not repairable."

Near E 100 S, Winchester, IN 47394
Kevin S.

Kevin S.

DRYER SAMSUNG DV433ETGJWR/A1 "Replaced motor, ran unit in timed dry high heat for 15 mins with pause and door open cycles to mimic start and stop. Unit checks ok."

Near OH-121, Versailles, OH 45380
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE FGHS2655PF5A "Found unit leaking water around union in water line system. Removed and re-attached to adjust. Checked for leaks, unit checks ok."

Near 5k Ave, Greenville, OH 45331
Kevin S.

Kevin S.

WASHER SPEED QUEEN AWN432SP113TW04 "Knob on selector cycle timer switch is broken. Not covered under warranty, talked to Chris. Collected service call got part estimate from Chris.; ordrng 1 202133 (TIMER KNOB)"

Near Childrens Home-Bradford Rd, Greenville, OH 45331
Kevin S.

Kevin S.

DRYER LG DLE3170W "Upon arrival customer had unit running, customer claims a odor burnt smell. I could not smell anything abnormal, except wet towel well water smell, wife claims husband can not smell it either. Put unit into time dry high heat, checked for smell again, i could smell a slight hint of typical heat smell, went outside to check vent, good airflow and still could not smell anything abnormal. Unit checks ok, customer even states she has a high sensitivity to smells, could just be a combination of weather, outside smells coming into house like mulch right outside the window etc. collected service call fee in cash."

Near New Madison-Coletown Rd, Greenville, OH 45331
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE GLHS69EHSB0 "Customer claims unit was in a prior rental home, and claimed unit was hooked up and running yet people never put salt in water softener. Since unit has moved tho this location the water or ice has never worked. Water line ran from a hole in sidewall, to basically a closet area had to access from bedroom. Turned off needle valve, removed water line to frig, turned back on water to fill bucket, has good water pressure. Hooked up water line to frig, removed water filter, inspected housing, shook filter around. Unit does say to change filter. Installed filter was able to get water coming out to normal stream. Ran at least a couple of gallons through, then noted water was getting warm. They installed the needle valve on the hot water line side of water heater! Noted to customer, told them to get new water filter and showed it was dispensing water."

Near Maple Ave, Greenville, OH 45331
Kevin S.

Kevin S.

WASHER MAYTAG MVWC5ESXW0 "Replaced switch, put unit into a normal wash model, unit filled agitated and drained and spun without issue. Unit checks ok."

Near Westminster Dr, Greenville, OH 45331
Kevin S.

Kevin S.

FREEZER FRIGIDAIRE FFFH20F2QWF "Found some light frost build up from top center. Myself and customer complimented on how the door appears to have good suction from opening. Used a light to check door seal all the way around looked pretty good, no noticeable gaps. Went ahead and heated top part of door seal with hair dryer and worked with flat edge. Used a bead of silicone to put in the channel to help give door seal some more rigidity to hold outward. Explained to customer. Put light coating internal to the cabinet were the liner and metal meet at the seem. Unit is located in a finished basement. Cooling checks ok."

Near Donald Dr, Greenville, OH 45331
Kevin S.

Kevin S.

RANGE LG LDE3017ST/01 "Replaced thermostat fuse. Powered on unit, set clock, checked both oven lights. Set both to preheat at 350. Ran long enough to determine heating ok. Turned on each burner on high for 20 secs and shut off. Unit checks ok."

Near Ave F, Greenville, OH 45331
Kevin S.

Kevin S.

DRYER ELECTROLUX FASE7021NW0 "Inspected unit, found installed sitting on top of custom wooden risers, risers pushed all the way against the wall, dryer vent was restricted. Pics attached. Ran unit into manual time dry mode high heat for at least 15 mins. Unit did throw the E64 error. Went ahead changed out heating element, switched over thermal fuse and hi limit. Cleaned out front housing and vent blower area lots of lint build up. Ran unit in time high heat, for 15 mins. Unit is heating and tumbling ok.; used 1 134792700 (ELEMENT) from stock"

Near Chestnut St, Greenville, OH 45331
Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RF220NCTASG/AA "Replaced boards, compressor has come on and is running. What little food they have left in freezer compartment to move to spare freezers and frigs they have in home. There is still some ice buildup behind evap cover in freezer, having customer unplug unit to thaw out for 2-3 days and check from there."

Near S East St, Versailles, OH 45380
Kevin S.

Kevin S.

WASHER AMANA NTW4605EW0 "Replaced lid lock assembly. Put unit into auto diagnostics, passed. Put unit into a drain and spin. Lid is locking and unlocking ok, showed Debbie and she relayed about being careful about lowering the lid and not to force open lid until done. Unit checks ok."

Near Ludlow St, Greenville, OH 45331
Kevin S.

Kevin S.

DRYER SAMSUNG DV42H5200EP/A3 "Found heating element open, thermal fuse and hi limit good. Replaced heating element from truck stock. Ran unit on hi heat time dry unit checks ok. Showed customer, and told them there will be a little bit of smell at first coming off heating element. ; used 1 DC97-14486A (ELEMENT) from stock"

Near Ila Sue Ct, Union City, OH 45390
Kevin S.

Kevin S.

DISHWASHER KITCHENAID KDTE104ESS2 "Ran quick wash on unit, unit is filling, washing and draining ok. Customer claim unit is not heating water or drying. No leaks. Called tech line, walked me through diagnostics. As for pulling up correct tech sheets on service matters they told me to remove the last digit in model number. Initially got a 7-1 error 7 flashes then pause then 1 flash. Powered off unit, pulled out and checked heating element read good at 12ohms between 8 and 30ohms. Checked thermostat had continuity, good. Only thing left is control board. ; ordrng 1 W10854225 (cntrl-elec)"

Near N Broadway St, Greenville, OH 45331
Kevin S.

Kevin S.

WASHER ELECTROLUX EIFLS60LT1 "Ran unit into quick wash mode, checked and found leak from main outer tub hose leaking overtop of grey sponge. Gave customer estimate, ok will order new tub to pump hose.; ordrng 1 134639910 (hose)"

Near Reed Ave, Versailles, OH 45380
Kevin S.

Kevin S.

RANGE LG LDE3017ST/01 "Called lg techline, found open cavity thermal fuse on bottom left. Jumpered the connection and was able to get the unit to power on. "

Near Ave F, Greenville, OH 45331
Kevin S.

Kevin S.

WASHER SPEED QUEEN AWN43RSN115TW01 "Put unit in a cold wash small load, normal setting. Proceeded to start and cancel at least 5 cycles without issue. Will go ahead and replace; ordrng 1 203935 (PUSH BUTTON SWITCH)"

Near W Main St, Versailles, OH 45380
Kevin S.

Kevin S.

DISHWASHER FRIGIDAIRE FGID2479SF0A "Pulled unit out, checked found leak coming from case break area around the tub seal. Tightened up the part from inside the tub. Showed customer this, and to keep an eye on. Ran unit again no leaks. Installed unit back in place had to replace water line as the water line connection to the dishwasher brass fitting was overtightened and cracked on the inside so when hooking up,would drip. Had to use my new water line and just billed customer cash which i paid from my pocket. Unit has washed through quick cycle without issue. Unit checks ok. Will keep this pressure switch as truck stock."

Near Versailles Rd, Covington, OH 45318
Kevin S.

Kevin S.

WASHER WHIRLPOOL WTW8000DW5 "Opened up top, removed outer tub ring, was able to see tweezers on right hand side. Used magnetic tool grabber and pulled tweezers out. Tested unit quick wash then drain, no leaks unit checks ok."

Near Emrick Rd, Arcanum, OH 45304
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE FFHT1826LW2 "Manually cycle icemaker, unit harvested and called for water but not very much came out. Put in new icemaker, same scenario. Turned off needle valve, unhooked water line from frig, dispensed water line in bucket. IMO the water pressure coming from needle valve is too weak. Explained all this to customer and to Joe head of maintenance. I am wanting them to change out needle valve first and go from there. If this still doesnt resolve the problem i will look to replace valve and icemaker per kit. Called office to run service call fee for today."

Near Chestnut Cir, Greenville, OH 45331
Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RF28HFEDTWW/AA Replaced mullion strip. Checked doors open and close ok. Showed customer collected check.

Near Pitsburg-Laura Rd, Arcanum, OH 45304