Pam - Dayton, OH
Prompt courteous arrival. Answered questions. Completed repair quickly.
Suggar - Lewisburg, OH
He did a good job. This was warranty work, so no discussion on costs. He diagnosed problem, replaced part, explained what was wrong and what he replaced. He was courteous and efficient.
Andrae - Dayton, OH
Shaun did a great job!
Sandy - Union, OH
Pamela - West Alexandria, OH
Very courteous and conscientious. Did a great job.
Deborah - Englewood, OH
He did not even look at the dryer, the noise I was talking about did not happen at the time he was here, he tried to make it make the sound, but all he said it was t until my warranty is out then it will break down and I will have to buy another dryer but it won't be a Maytag! A dryer does not make the sound I am talking about it is not normal, BUT thanks for trying I guess.
Lillian - Union, OH
Tabitha - Trotwood, OH
Della - Eaton, OH
Great job. In and out. Dryer working great
Brynnan - Dayton, OH
Rebecca - Lewisburg, OH
Great service. Want Shaun back when needed
William - Dayton, OH
He inspected the dishwasher. He needed a part. It was no longer available he was done
Teri - Dayton, OH
Very responsive, easy to work with
Sheri - Clayton, OH
Authorized Service was very easy to schedule, and they communicated very well with me about the repair. I’m very pleased with their service.
Fast and great service
Bridget - Dayton, OH
Mayme - Brookville, OH
Very good service call
Kathy - Eaton, OH
Good job. Very thorough and explained all he did.
Rich - Englewood, OH
Very professional would recommend him anytime
Rebecca - Dayton, OH
Shawn did a quick job of taking care of my dryer, explaining what needed to be replaced. He was very kind and courteous, and I greatly appreciate the work he did.
Ryan - Covington, OH
I didn’t mind this at all but, he did come to the back door instead of the front. For other people that may seam a little “unprofessional“. Like I said though, I am not upset about it.☺️
Linda - Dayton, OH
He met all my needs
Dotty - Dayton, OH
Lisa - Englewood, OH
James - Dayton, OH
Good job & courteous
James - Vandalia, OH
He came in and got my dryer up and running quickly.
RANGE AMANA ACS4250AC "Upon arrival found that eoc is not providing power to back element, upon checking on part found that it was NLA and has been since Dec 2008 "
REFRIGERATOR FRIGIDAIRE FFFU13F2WW Removed and replace board on unit that was sent to customer from frigid unit is running and cooling upon techs departure
DISHWASHER WHIRLPOOL ADB1400AGS0 "Upon arrival found that unit is in need of new tub gasket and lower spray arm, gasket is ripped in several spots and sparky arm has fallen off and laying on heating element Tried to contact Rob for ok, got his voice mail, sent him a text with the pricing and what needs to be replaced, waiting on call back for approval See SD Quick pic if needed for text message sent ; ordrng 1 W10319027 (spray arm) and 1 W10524469 (tub gasket)"
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA "Installed new disp on unit but still having same problem, unit needs main board replaced ; ordrng 1 MAINBOARD"
REFRIGERATOR WHIRLPOOL WRT318FZDM02 "Removed and replaced defused sensor on unit, upon repairing noticed that unit is not cooling properly at all, tech feels there may be a leak in system, contacted Chris notified him of findings was told ok to set up for Kevin to come back on with a die filter ; ordrng 1 DIEFILTER"
DISHWASHER FRIGIDAIRE FFBD2406NB6A "Upon arrival made necessary adjustments that home owner wanted tech to do, reinstalled dishwasher, had customer check unit before tech departed from home."
FREEZER FRIGIDAIRE FCM11PHCWW Upon arrival found that unit is operating normally upon checking unit out
WASHER ELECTROLUX EFLS527UTTAA "Removed and replaced parts on unit, ran and checked out"
DISHWASHER GE GDP645SYNFS "Removed and replaced board on unit, went through test cycle unit checks ok"
WASHER WHIRLPOOL GHW9400PW0 "Door lock has failed on unit, needs replaced; ordrng 1 WP81826334VP (DOOR LOCK)"
REFRIGERATOR WHIRLPOOL WRB322DMBB "Removed and replaced damper on unit, ran and tested with customer present, unit checks ok"
DISHWASHER FRIGIDAIRE FFCD2413US2A "Removed and replaced motor on unit, ran and checked out, unit was functioning upon techs departure Replacement of motor was part warranty"
MICROWAVE SAMSUNG ME18H704SFW "Upon arrival tried to install bulb that customer had for tech, bulb will not fit in socket properly, upon looking at old bulb versus new bulb there is clearly a difference in the two, showed customer tech findings, also replacement bulb was a GE under counter LED bulb not for a microwave or appliance period, customer to take old bulb with him to Loews and see if it can be matched up, if not informed him he may have to contact Samsung directly"
FREEZER SAMSUNG RF260BEAESG/AA "Upon arrival dound that unit also needs the metal strip that hold evap cover in place that runs down middle of cover, part shows to be NLA but was told by Lowe's that this part should be available in 5 days, to wait the 5 days then see if part can be ordered if not then call Lowe's back and we will proceed from there ; ordrng 1 DA61-08275A (BRACKET)"
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA "Upon arrival found that motor on disp keeps running causing the flap door to continually open and close and not stop, tech was able to seal flap and unplug dispenser until part can be obtained to repair unit; ordrng 1 DA97-13829C"
DISHWASHER BOSCH SHEM63W56N "Upon arrival found that as you fill up dispenser with rinse aid it runs right back out and down the inner door, soap disp will need replaced ; ordrng 1 12008380 (DISP ASSM)"
WASHER KENMORE 101.295328 "Upon arrival found that stand pipe in wall is backed up and causing water not to drain properly, customer needs a plumber to have drain cleared for proper drainage of wash machine informed her of problem"
WASHER SAMSUNG WA5451ANW/XAA "Upon arrival found that unit needs a new drain pump installed, gave customer est for repair will call back if repairs needed, service call was paid over phone, she called office to pay it with a card"
WASHER MAYTAG MVWC415EW1 Preordered part of new control board ; saved tckt
WASHER WHIRLPOOL WTW4816FW1 Took pic of floor as asked to per Chris
DISHWASHER WHIRLPOOL WDF310PAAW4 Upon arrival found that spray arm is busted and tub seal needs replaced on unit; ordrng 1 W10340527 (spray arm) and 1 W10524469 (tub gasket)
WASHER WHIRLPOOL WTW4859XQ0 "Upon arrival found that unit needed to be reprogrammed"
RANGE KENMORE 790?94038701 "Upon arrival gave customer est for parts that would need to be replaced in order to get proper functioning out of unit, both 8' elements along with the burner blocks for both need replaced, along with the left front infinite switch, and also would need a new back element installed, landlord said she needed to talk it over with management and will call back if repairs desired."
RANGE HOOD BROAN 11A12T Upon arrival found that unit has no power to it . informed customer that unit will need a electrician
DISHWASHER GE GDP645SYNFS "Upon arrival customer complaint of unit not heating during dry cycle, all dishes coming out wet, pulled dishwasher and checked element, has continuity through element, problems are in control board ; ordrng 1 154569301 (control)"
DISHWASHER FRIGIDAIRE GLD3450RDB0 Upon arrival found that start button not working on unit and door handle or latch is cracked both parts neeed replaced ; ordrng 1 154478403 (latch assy (blk)) and 1 154554302 (OVERLAY)
UPRIGHT / CHEST FRIGIDAIRE LFFH17F3QWC "Upon arrival found that comp was running but extremely hot to the touch, no frost pattern on evaporator and low side line set was extremely cold, contacted Chris was told ok to move to Kevin Montgomery for repair ; ordrng 1 COMP and 1 DUEFILTER"
REFRIGERATOR WHIRLPOOL WRB322DMBB Upon arrival found that damper motor is extremely noisey as it opens and closes inside fridge compartment ; ordrng 1 W10594330 (elect damper)
DISHWASHER FRIGIDAIRE FFCD2413UW0A "Removed and replaced boards on unit, ran and checked out, unit checks ok"
REFRIGERATOR WHIRLPOOL GI5FSAXVY02 "Upon arrival found that unit leaking water was from last imk that never got cleaned out, customer to clean it out unit checks ok"
REFRIGERATOR WHIRLPOOL GC3SHEXNS00 Removed and replaced valve assm unit checks out ok
REFRIGERATOR AMANA AFF2534FEW Upon arrival found unit needs a new jazz board and a new start relay for comp. gave customer est for repair , will call back if needed
DISHWASHER MAYTAG MDB8989SHZ After installing new motor found issue with main control board on unit ; ordrng 1 MAINBOARD
WASHER MAYTAG MVWC400XW4 Upon arrival found that inner basket will not come free and GEARCASE stuck also we would need a new outter tub and basket for complete repairShari to talk to HBW when they call in; rqstng P&A on 1 INNERBASKET and 1 OUTTERTUB
FREEZER SAMSUNG RF260BEAESG/AA Found evap cover cracked and causing warm air to enter and freeze up around fan ; ordrng 1 EVAPCOVER(PW)
REFRIGERATOR GE GSL25JFPH BS "Removed and replaced board on unit, ran and checked out, unit checks ok upon techs departure"
WASHER KENMORE 110.2235251 "Upon arrival found that unit isn't getting cold water into machine due to blocked water screen on back of unit, cleaned out the screen and valve, ran and checked out, unit checks ok"
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Upon arrival found that unit has a knock out that wasn't removed from disposal, tech made repair, checks ok"
DRYER SAMSUNG DV42H5000EW/A3 "Removed and replaced drum and bulkhead on unit, ran and checked out unit running upon departure"
WASHER HOTPOINT HSWP1000M4WW "Removed and replaced rods on unit, ran and checked out unit checks ok"