Local Reviews
for Shawn

Authorized Service Rated 4.9 out of 5 stars based on 170 customer reviews

Map of Eaton, OH

Great service!! Thank you.




Review of Authorized Service


Map of Englewood, OH

Good service




Review of Authorized Service

Timely and professional


Map of Brookville, OH

Great Service




Review of Authorized Service

Great Service and excellent technician


Map of West Alexandria, OH

Great Service




Review of Authorized Service

Shawn provided great service at a reasonable price. He was able to analyze, order parts, and fix quickly. His professionalism and skills gave us confidence we had called the right company. We will use Authorized Services again.


Map of Englewood, OH

Quality service




Review of Authorized Service

Technician was professional and proficient. The new part showed up at their office broken and they caught it upon arrival. Ordered new part and had it installed the next week. Great work.


Map of Dayton, OH

Awsome service




Review of Authorized Service

Very polite. Quick work. Will use again,


Map of Dayton, OH

Great




Review of Authorized Service


Map of New Madison, OH

Jerry




Review of Authorized Service

Great service and he explained everything


Map of West Alexandria, OH

Frig




Review of Authorized Service


Map of Dayton, OH

Michael




Review of Authorized Service

Very nice guy. Knows his stuff, honest and timely.


Door handle




Review of Authorized Service

It took forever to get in contact with the warranty department, but once they finally answered and sent it out, the repair team was great!


Lacretia




Review of Authorized Service

The tech was professional and arrived within the time frame given


Excellent service. Knowledgeable service technician.




Review of Authorized Service

I can always depend on Authorized Service to provide excellent service done in a reasonable time.


Great Service




Review of Authorized Service

The experience was very pleasant. The problem was a slow leak, so it may take a few days to see if it was actually fixed, but we are optimistic.


Natalie




Review of Authorized Service


Great service




Review of Authorized Service


Dino




Review of Authorized Service

He did a great job


Great service.Shawn & Robbin are awesome team members. They rock.




Review of Authorized Service

So happy everything is up and running here in the Bucher household.


Linda




Review of Authorized Service

The repairman was knowledgeable and explained the repairs step by step.


Great service




Review of Authorized Service


Great




Review of Authorized Service

He was great very nice man very clean he all most wipe my whole floor lol


Tony




Review of Authorized Service

Sean was excellent, very professional and very mannerly. Solved the problem quickly and was out of here.


Debbie




Review of Authorized Service

He was great , very knowledgeable, polite and friendly


Great service




Review of Authorized Service


Good job




Review of Authorized Service

friendly, helpful, knew his business!


Shawn H.

Shawn H.

OVEN FRIGIDAIRE FCRE305LAFC Upon arrival customer stated that unit wont maintain heat but will preheat. Sensor and all elements are good. Ran unit to test. Unit heats fine but wont cycle to maintain temp. Replaced control and ran to test. All ok. Unit maintains temp now.

Near Phillipsburg Union Rd, Englewood, OH 45322
Shawn H.

Shawn H.

RANGE JENN AIR JGD8348CDP Installed all provided parts and ran to test. All ok.

Near S Preble County Line Rd, West Alexandria, OH 45381
Shawn H.

Shawn H.

DISHWASHER LG LDF6810BB/01 Upon arrival customer stated that unit leaks just as much as before. Ran unit to test after removing from cabinet. Unit is leaking in the same spot as last time. Leak is from corrosion in the stainless steel tub. Have photos of corrosion. Tub is not available to replace. No repair possible.

Near Lutheran Church Rd, New Lebanon, OH 45345
Shawn H.

Shawn H.

DISHWASHER FRIGIDAIRE FPHD2491KF0 Upon arrival customer stated that unit only works on light wash and wont start unless you use delay start. Those are the only buttons that work. Removed door to inspect for loose connections or corrosion. None found. Keypad is shorted out. Unit needs console with keypad. Please mail out invoice. When scheduling for parts please schedule on Wednesday or Thursday. Customer is off those days. Also customer wants refrigerator looked at at that time. ; ordrng 1 5304475578 (Control panel)

Near Catalpa Dr., Dayton, OH 45406
Shawn H.

Shawn H.

WASHER MAYTAG MHWE200XW00 Upon arrival customer stated that unit leaks from the front and pools underneath. Inspected unit and found a small hole in the door bellow causing leak. Unit needs door bellow. ; ordrng 1 W10381562 (Door bellow)

Near Eastdale Dr, Dayton, OH 45415
Shawn H.

Shawn H.

WASHER GE GTW485ASJ1WS Upon arrival customer stated that unit intermittently wont finish the cycle. Checked unit for errors and found F5 shifter fault. Unit isnt shifting from spin to agitate and vice versa. Forced shifter on in test mode and it will not move. Is getting voltage and trying to move. Nothing locking it up or tub. Unit needs shifter assembly. Unable to force motor on. Resistance is good but would like to have motor in case it wont run. ; ordrng 1 WH05X25036 (Shifter) and 1 WH49X25375 (Motor)

Near Amity Rd, Brookville, OH 45309
Shawn H.

Shawn H.

DISHWASHER GE GDF620HGJ2BB Upon arrival customer stated that unit wont operate at all now. Unit has proper voltage to it but now power to touchpad. Could not get unit to operate in diagnostics. Unit needs main control but may need additional parts. Advised customer. ; ordrng 1 WD21X24900 (Control)

Near Cain St, New Lebanon, OH 45345
Shawn H.

Shawn H.

DISHWASHER WHIRLPOOL WDT710PAYM6 "F10E1 dispenser electrical problem, F6E2 fill valve electric problem, F8E2 drain motor electrical problem, F7E1 no heat errors present. Ran diagnostics to test. Control isnt sensing voltage to the heater, but unit fills, washes, and drains fine. Dispenser wont open because spring is missing. Unit needs control and dispenser. ; rqstng P&A on 1 W10597041 (Control) and 1 W10605015 (Dispenser)"

Near Huffman Ave, Dayton, OH 45403
Shawn H.

Shawn H.

DISHWASHER BOSCH SHU43C024C/22 Upon arrival customer stated that unit wont drain but they had cleared water out so it wouldnt stink. When cleaning unit they said they pulled a lot of scale build up from sump area. Inspected sump and found some scale built up around pump lid. Cleared sump of debris and verified hose is clear. Ran unit to test. Pump is getting voltage and moving water fine but is a bit noisy. Quoted price to replace pump if issue comes back.

Near Rockwell Dr, Dayton, OH 45414
Shawn H.

Shawn H.

WASHER SAMSUNG WF45N5300AF/US Installed new shocks and ran rinse and spin with load to test. All ok no more noise or vibration.

Near Horn St, Lewisburg, OH 45338
Shawn H.

Shawn H.

WASHER MAYTAG MAH5500BWW Unit is 18 years old in laundry room. Customer stated that unit wont advance past wash cycle and isnt draining. Pump is getting voltage but wont move water. Cleared unit of water and inspected pump. Impeller has broken free from drive shaft. Door boot is dry rotted and near splitting. Unit needs drain pump and door boot kit. Door boot kit shows NLA. Confirmed with CC. ; rqstng P&A on 1 12002533(NLA) (Door boot kit(NLA)) and 1 25001052 (Drain pump)

Near Edgebrook Ave, Brookville, OH 45309
Shawn H.

Shawn H.

DRYER FRIGIDAIRE GLE02152EE0 Unit is 14 years old in basement. Customer stated that unit makes a clicking noise and door handle is breaking off. Inspected unit and found noise from a bra underwire stuck between drum and glides. Removed and ran to test. No more noise. Unit needs door handle. Advised customer that handle may not be covered and quoted cost. ; rqstng P&A on 1 134472202 (Handle)

Near Eaton Lewisburg Rd, Lewisburg, OH 45338
Shawn H.

Shawn H.

RANGE LG LRE30453ST/02 Installed all provided parts and ran to test. All ok. Units is heating properly and preheated within 11 minutes.

Near W Holtzmuller Rd, West Manchester, OH 45382
Shawn H.

Shawn H.

DOUBLE WALL OVEN KENMORE 790.4025341 Installed fan assembly and ran unit to test. All ok. Fan is operating as it should and no more error codes.

Near Cantura Dr, Dayton, OH 45415
Shawn H.

Shawn H.

WASHER MAYTAG MVWB766FW1 "Installed all provided parts, calibrated and ran to test. All ok no more out of balance."

Near Carolina Dr, Vandalia, OH 45377
Shawn H.

Shawn H.

ELECTRIC RANGE FRIGIDAIRE FPEC3085KSB Upon arrival customer stated that left rear burner comes on when switch is in off position. Inspected unit and found no signs of loose connections or moisture. board is shorting out causing burner to come on. Unit needs potentiometer board. ; ordrng 1 316543602 (Potentiometer Board)

Near Ruth Ave, Dayton, OH 45417
Shawn H.

Shawn H.

WASHER MAYTAG MVWX655DW1 Upon arrival customer stated that unit is slow to fill and wont finish cycle. Ran diagnostics to test. Nothing but lid lock will function in test mode. No errors present either. Ran in normal cycle and unit will start and fill but is slow. Nothing blocking water valves but they arent opening fully. Suspect issue is from control but want valve on hand. ; rqstng P&A on 1 W11116592 (Pcb) and 1 Unknown (Water valve assembly)

Near Candy Ct, Eaton, OH 45320
Shawn H.

Shawn H.

COOKTOP LG LCE3010SB/03 Installed all provided parts but board ordered is missing a connector for the left front burner. Have part number off old board. Reinstalled old board and new fan. Please reorder board. ; ordrng 1 EBR84545109 (Main PCB)

Near Lakengren Dr, Eaton, OH 45320
Shawn H.

Shawn H.

DISHWASHER GE GDT695SFL3DS Upon arrival customer stated that unit ran for 14 minutes then shut down. Put into diagnostic to check for errors. CMS trip fault. Heater active at time of fault. Removed unit and inspected heater. Found small leak at heater o ring causing water to short the heater. Unit needs heater assembly. ; ordrng 1 WD05X24776 (Heater)

Near Rebecca Dr, West Alexandria, OH 45381
Shawn H.

Shawn H.

REFRIGERATOR FRIGIDAIRE FFTR2021TB5 Unit needs garage kit installed to operate correctly. Installed kit and verified unit will run. All ok. Please mail out invoice and credit receipt. ; used 1 5303918301 (GARAGE KIT) from stock

Near Surface Rd, Eaton, OH 45320
Shawn H.

Shawn H.

WASHER WHIRLPOOL WTW4950XW3 Installed all provided parts and ran to test. Unit wont finish out automatic diagnostic cycle. It wont spin to full speed. Unit is sensing tach but showing speed fault error. Removed actuator to inspect no loose connections. Replaced user part warranty from stock and ran calibration and test. Unit is finishing out cycle now. Ran quick wash cycle to make sure unit advances as it should. All ok. ; used 1 W10006355 (Actuator(PW)) from stock

Near Canterbury Dr, Dayton, OH 45429
Shawn H.

Shawn H.

LAUNDRY CENTER FRIGIDAIRE FFLE3911QW0 Upon arrival tenant stated that unit left soap in tub and didnt run cycle. Ran unit to test. Unit ran fine in rinse and spin cycle. Ran diagnostics to test. Unit ran through diagnostics test with no issues. Unit has a lid lock error but lid lock functions as it should. Machine control isnt sensing lid lock properly and intermittently. Unit needs machine control. Ok per Erica. ; ordrng 1 5304511966 (Machine control)

Near W Third St, Dayton, OH 45402
Shawn H.

Shawn H.

WASHER MAYTAG MAV6601AWW "Began to remove inner basket to access bearing but cannot get 3 of the 4 bolts loose from the drive hub. Tried penetrating oil, impact, ratchet with hammer but cannot get loose. Can drill heads of bolts off but need new ones to replace and inner basket as well. Its plastic and one slip when drilling and tub is done. Part is discontinued. If they wish to proceed would like to have transmission on hand in case bearing wont come free from the transmission. The way this is going so far I expect more problems the further we get. Spending this much in labor and part cost is not a good way to proceed. Customer has been without a washer since October because of waiting on parts to be shipped. ; rqstng P&A on 1 22002741 (Inner basket) and 4 3400504 (Screw)s and 1 35-6615 (Transmission), states that autho needed"

Near Mile Rd, New Lebanon, OH 45345
Shawn H.

Shawn H.

REFRIGERATOR FRIGIDAIRE FFHS2311PF2 "Upon arrival customer stated that ice maker stopped working then fresh food section began to have weak cooling. Inspected unit and found air return blocked with ice from the defrost drain being clogged and over flowing. Door was held open slightly and this allowed air in and to freeze around gasket. Ice maker is sluggish and has an intermittent dead spot. Unit needs defrost drain cleared, return cleared and new ice maker. Cleared defrost drain and return, installed heater wire, installed new ice maker. Ran unit to test. Ice maker is cycling faster and unit is moving air well. Advised customer that temps would be within normal in 24 hours and to dispose of first ice bucket. Please mail out invoice. ; used 1 241798224 (Ice maker) from stock"

Near Nevada Ave, Dayton, OH 45416
Shawn H.

Shawn H.

DRYER LG DLE7300WE Upon arrival customer stated that since they moved unit has D90 air flow error. Customer shortened vent and made sure it was clear as far as he could see. This did not help. Inspected unit and found vent coupler at blower housing loose from move. This is allowing the air to escape and not through the vent. Cleared unit of lint and sealed coupler with tape. All sensors test good and heaters tests good. Reassembled and ran to test. Unit isnt showing D90 error. All ok.

Near Old Carriage Dr, Englewood, OH 45322
Shawn H.

Shawn H.

WASHER LG WM3987HW Upon arrival customer stated that unit would power up but you could not select a cycle or start a cycle. They tried it this morning and it started okay. Removed top to inspect for loose connections. None found. Powered unit on and tried to select a cycle but it would not select. Reset control and ran to test. Can only get cycle to select when putting pressure on knob as you turn. Issue is with control board. Selector is shorting out. Ok to repair per Rob. ; rqstng P&A on 1 6871ER2019H (User interface)

Near Terracewood Dr, Englewood, OH 45322
Shawn H.

Shawn H.

RANGE LG LRE30453ST/02 Please order new number. ; ordrng 1 EBR73323501 (Relay board)

Near W Holtzmuller Rd, West Manchester, OH 45382
Shawn H.

Shawn H.

DISHWASHER BOSCH SHP878ZD5N/01 Upon arrival customer stated that unit is showing E15 after a week of use. This is a leak error. Removed dishwasher from cabinet to inspect. Found the drain hose split causing leak. Hose is split where it comes through the cabinet of the machine. Unit needs drain hose. ; ordrng 1 1111drainhose (Drain hose)

Near Gettysburg Darke Rd, New Paris, OH 45347
Shawn H.

Shawn H.

REFRIGERATOR WHIRLPOOL WRS325SDHW00 Upon arrival customer stated that unit is running nonstop when set to the recommended setting. When set to one below recommend unit cycles fine. Ran diagnostics to check for errors or shorted sensors. No errors and all sensors pass. Main control isnt sensing temps correctly. Unit needs PCB. ; ordrng 1 W11174836 (Main pcb)

Near S Spring St, New Paris, OH 45347
Shawn H.

Shawn H.

DISHWASHER KITCHENAID KUDE70FXPA5 Upon arrival customer stated that user interface is inoperable. Checked for incoming voltage to control and it is good. Voltage to user interface is good. Found signs of corrosion and moisture in console. This shorted it out. Moisture is getting between door from interference with panel. When installing new console need to adjust height to allow better clearance. Part is under warranty. ; ordrng 1 WPW10481151(PW) (Console(PW))

Near New Market Banta Rd, Lewisburg, OH 45338
Shawn H.

Shawn H.

DRYER MAYTAG MEDB835DW3 Upon arrival customer stated that unit stopped heating since last repair. Inspected unit and found thermal fuse shorted open. Replaced with kit and ran to test. Unit is heating as it should. All ok. ; used 1 280148 (THERMAL KI) from stock

Near Landis Rd, Brookville, OH 45309
Shawn H.

Shawn H.

RANGE KENMORE 790.9300231 Upon arrival tenant stated that bake element catches fire when in use. Inspected element and found it to have a hole burnt in it. Replaced element and ran to test. All ok no more fire. Ok to bill per Tara. ; used 1 316075103 (Bake element) from stock

Near St Johns Ave, Dayton, OH 45406
Shawn H.

Shawn H.

WASHER WHIRLPOOL WFW72HEDW0 Upon arrival customer stated that unit wont drain and is showing an error. Ran diagnostic and found F9E1 long drain error. Removed back and inspected drain pump. Found screen clogged with socks and coins. Cleared pump and ran diagnostics to test. All ok. Unit is draining out as it should. Landlord calling in with cc to pay.

Near Brumbaugh Blvd, Dayton, OH 45416
Shawn H.

Shawn H.

WASHER WHIRLPOOL WTW5700AC0 "Upon arrival customer stated that unit wont spin out. Put unit into diagnostic to check for errors. F0E2 over side error present. Removed pump to inspect and found sock stuck in pump. Unit was slow to drain causing unit not to spin and show error. Cleared pump, calibrated, and ran to test. All ok."

Near Kingsford Dr, Dayton, OH 45426
Shawn H.

Shawn H.

WASHER FRIGIDAIRE GLWS1439FS1 "Upon arrival customer stated that unit squeals and wouldnt start once. Ran unit to test and found upper bearing noisy. Bearing locked up and this is why it wouldnt start. Unit needs upper bearing, washer, and seal. ; ordrng 1 3204405 (Upper bearing) and 1 5308002401 (Washer) and 1 5303279394 (Tub seal)"

Near Curundu Ave, Dayton, OH 45416
Shawn H.

Shawn H.

RANGE KENMORE 911.452881 Upon arrival customer stated that unit still burns the bottom of food and isnt cycling off. Ran unit to test with digital thermometer to monitor temps. Unit heated to 450+ and would not cycle off. Thermostat has failed. Unit needs another thermostat under warranty. ; ordrng 1 WB21X489(PW) (Thermostat(PW))

Near Knollcroft Rd, Dayton, OH 45426
Shawn H.

Shawn H.

RANGE SAMSUNG NE59N6630SS/AA Removed light cover and installed new bulb for customer. All ok.

Near Urban Ln, Brookville, OH 45309
Shawn H.

Shawn H.

WASHER SAMSUNG WF42H5200AW/A2 Upon arrival customer stated that unit wont spin and holds water at times. Checked unit for error codes and found an SE error. This is a drain error. If unit wont drain it wont spin. Removed pump screen and found it clogged with lint and debris. Cleared screen and ran unit in rinse and spin to test. Unit is draining out properly and spinning up to speed with no issues. Advised customer on maintenance of drain pump. All ok. Please mail out invoice.

Near Varney Ave, Dayton, OH 45420
Shawn H.

Shawn H.

DRYER SAMSUNG DV48J7770EW/A2 Upon arrival customer stated that unit was running then stopped and wont tumble. Ran unit to test and it wont tumble. Removed drum to inspect and found idler pulley locked up and split. Belt came off idler. Belt is in good shape. Unit needs idler and lint cleared. Installed new idler cleared unit of lint and ran to test. All ok. Unit tumbles and heats as it should. Please mail out invoice. ; used 1 DC93-00634A (IDLER PULLEY) from stock

Near Woodlake Dr, Dayton, OH 45406
Shawn H.

Shawn H.

DRYER MAYTAG MEDC300BW0 Upon arrival customer stated that unit wont heat but tumbles. Unit has proper voltage to it. Found heater housing thermal fuse shorted open causing no heat. Replaced from stock and ran to test. All ok. Unit is heating as it should. Ok to bill per Joe. ; used 1 279816 (FUSE) from stock

Near Flory Ln, Union, OH 45322