Dale - Dayton, OH
Shelly - Clayton, OH
Dino - West Alexandria, OH
He did a great job
Great service.Shawn & Robbin are awesome team members. They rock.
Jim Bucher - Dayton, OH
So happy everything is up and running here in the Bucher household.
"Dunson - Dayton, OH
The repairman was knowledgeable and explained the repairs step by step.
Elsa - Trotwood, OH
Mary - Brookville, OH
He was great very nice man very clean he all most wipe my whole floor lol
Tony - New Lebanon, OH
Sean was excellent, very professional and very mannerly. Solved the problem quickly and was out of here.
Gem - Englewood, OH
He was great , very knowledgeable, polite and friendly
Sarah - Dayton, OH
Dave - Vandalia, OH
friendly, helpful, knew his business!
Karen - Dayton, OH
Old fashion Quality Services
Connie - New Lebanon, OH
Tack was timely. Neat and explained what he was doing periodically fixed the problem and was a pleasure to work with.
Catherine - Brookville, OH
Shawn was very knowledgeable and professional. I appreciate the service
Great Service! Arrived on time!
Kenyatta - Trotwood, OH
I’m very pleased. The technician was knowledgeable, polite, respectful of my house and explained to me the cause of the problem.
Vacant - Trotwood, OH
great service and subject knowledge
Richard - Dayton, OH
on time on task
Cheri - New Paris, OH
Service tech was very professional and polite
Joanne - West Alexandria, OH
He was very courteous did a good job and got it done. Thank you very much for the service now I have ice again
Dorothy - Dayton, OH
Peggy - Dayton, OH
He was a very good worker /he explained what was wrong with the Washer/he is very friendly
Washer machine service
Michele - Dayton, OH
Service Tech was on time completed the job and cleaned up after service and very friendly A+
Mia - Brookville, OH
Best warranty company I've ever dealt with . Awesome technician
Ruth - Trotwood, OH
Replace wine cooler door
Gary - Clayton, OH
RANGE KENMORE 790.940387 Unit is 12 years old in kitchen. Found bake element shorted open. Replaced element and ran to test. Unit is heating as it should all ok. ; used 1 316075103 (BAKE ELEMENT) from stock
RANGE KENMORE 790.795236 Dropped off knobs All ok.
REFRIGERATOR KITCHENAID KRMF706ESS01 Door is missing u/i that part break down shows it comes with. Need to order u/i. Installed ice maker and cycled to test. Ice maker cycles as it should. Advised customer to dispose of first full ice bucket and bucket should be full in 24 hours. U/I was just replaced in June for same issue so part is under warranty still. ; ordrng 1 W10769076(PW) (cntrl-elec(PW))
REFRIGERATOR SAMSUNG RF263BEAEWW/AA Upon arrival found ice maker frosted over. Inspected unit to see if service bulletin has been performed yet and it has not. Thawed ice maker to inspect. Fill tube is in proper position and defrost drain is clear. Unit needs service kit. ; rqstng P&A on 1 DA82-02367A (Y CLIPS) and 1 DA92-00384B (MAIN PCB) and 1 DA97-15217D (ICE MAKER) and 1 DA97-19898A (DEFROST DRAIN TUBE)
COOKTOP FRIGIDAIRE FFEC3024LB1 Inspected top for signs of impact damage and none found. Customer stated that crack started in the left front burner and extended out from there. Cracks get larger when they use the unit. Unit needs main top. ; rqstng P&A on 1 305379341 (maintop assembly)
WASHER WHIRLPOOL WTW8500BR0 F32/Ld long drain code present. Ran diagnostics test and found basket wont float to engage or agitate and drain pump wont move water. Pump is getting voltage but not moving water. No blockages in drain pump. Drain pump has a dead spot in it. Freed up the basket and it floats as it should. Unit needs drain pump. ; ordrng 1 W10409079 (water pump)
RANGE ADMIRAL LER1115AAW Unit is 17 years old. Upon arrival tenant stated that unit will be heating with control off but oven on light is lit. Touched control and unit came on. Did not set to any temp but unit is heating. Oven thermostat has a short in it. Unit needs thermostat. Spoke with Tara and due to age and cost they are swapping unit.
WASHER LG WM2801HWA "Unit is 11 years old. Upon arrival customer stated that unit wont finish the cycle or drain and is noisy. Ran unit to test. Pump is getting voltage but not moving water. Removed pump screen to inspect. No blockages in pump or hose. Drain pump has a dead spot in it. Noise is from the bearings in the tub. Tub seal failed and bearings rusted causing noisy operation. Unit needs rear tub, seal, and drain pump. Customer would like to shop around and call in if they wish to repair."
RANGE KENMORE 790.946499 Upon arrival found bake element shorted open and infinite switch for the left rear burner inop. Switch is missing adapter for knob. Switch works but needs adapter. Only way to get is with new switch. Unit needs bake element and switch. Picking up parts from DAP and returning later today. Installed all provided parts and ran to test. All ok. Please mail out invoice. ; pckd up 1 5303051519 (element-bake) and 1 5303935086 (switch-surface lg)
REFRIGERATOR FRIGIDAIRE FFSS2315TP4 Upon arrival customer stated that doors arent flush at top or front. Checked unit for level and door adjustment. Unit is level and door is adjusted as far as it can be and still wont line up. Inspected unit further and found signs of bulging in the mullion. Called Electrolux and spoke with Russ. Mullion and liner are bulging causing issue with door. Not repairable. Electrolux is reviewing for replacement and Ill contact customer in 5 business days. File# 84025852
FREEZER FRIGIDAIRE 253.447331 Upon arrival found unit with frost over evaporator cover again. Thawed and removed to inspect. Found defrost thermostat shorted open causing unit not to defrost. Heater is good and voltage to it is good. Unit needs defrost thermostat under warranty. ; ordrng 1 297216600 (thermostat(PW))
DISHWASHER BOSCH SHP65T55UC/07 "Upon arrival customer stated that unit never functioned correctly after previous parts were replaced. Ran diagnostics and found error E06. This is a door sensor error. This will keep the unit from finishing cycle. Customer also stated that unit still leaks. Ran unit to test for leaks. Found leak at top of door. Inspected and found door seal installed wrong. Reinstalled gasket correctly and ran to test. No more leaks from door seal but door sweep is leaking at the right side. Checked door latch and found harness corroded at latch assembly. Cleaned corrosion away and ran to test. Unit still not sensing door. Voltage from control is good but not at switch. Unit needs door sweep, door latch, and harness. ; rqstng P&A on 1 12014146 (HARNESS) and 1 630784 (DOOR LATCH ASSY ) and 1 744884 (DOOR SWEEP), states that autho needed"
REFRIGERATOR FRIGIDAIRE LFSS2612TF0 Opened boxes of door bin and found 1 of each cracked. Installed 2 good bins. Need to reorder 1 of each bin. ; ordrng 1 240356402(PW) (bin-door(PW)) and 1 242126602(PW) (2LITER BIN(PW))
REFRIGERATOR SAMSUNG RF263TEAESR/AA "21E freezer fan error, 33E ice pipe error codes present in diagnostics. Inspected freezer section for signs of ice build up. None found. Removed evaporator cover to inspect. Found evaporator fan iced up and not moving. Removed ice from fan and ran fan to test. Fan is getting voltage but wont run. Unit needs freezer evaporator fan assembly. When inspecting unit found the left side door closer for the fresh food section popping. Inspected and found closer weak causing pop noise. Unit needs closer and evaporator fan assembly. ; rqstng P&A on 1 DA61-02383C (CLOSER SUPPORT ) and 1 DA97-12617A (EVAP COVER W/FAN) and 1 DA97-13070A (DOOR CLOSER)"
FREEZER-VERTICAL FRIGIDAIRE LFFH20F3QM0 Upon arrival customer stated that that unit is constantly running. When I arrived unit was plugged in but not running. Control set at 5. Unit was in defrost. Food in freezer is solid. Customer stated that another service company replaced the thermostat after we did for same issue. Let unit run to check frost pattern. Unit has a good frost pattern developing on evaporator. Could not duplicate concern of constant running. Temp got down to 10 degrees while I was present.
MICROWAVE GE JVM3160DF4WW Installed new door and grille. All ok.
RANGE GE JB650DF1BB Installed oven control and ran unit to test. All ok. Broil element is shutting down the way it should. Please mail out invoice.
REFRIGERATOR FRIGIDAIRE FFSS26152S5 Upon arrival found supply line leaking at water valve. Removed line and reinstalled correctly. No more leaks. Leveled doors and installed kick plate that delivery guys didnt install. Customer did not have a receipt and was never given one from delivery driver. Unit was swapped out under warranty from Electrolux.
RANGE BOSCH HDI8054U/01 Installed all provided parts and ran burners to test. All have good flame height and adjustment now.
DISHWASHER WHIRLPOOL WDF330PAHB1 "Upon arrival customer stated that unit wont start or complete the cycle. Powered unit up and started cycle then canceled to force drain. Ran unit in diagnostics to test. F6E4 error present. Overflow switch stuck open. Checked level and unit had a tilt towards the front causing switch to stick open. Leveled unit and ran to test. Unit fills, washes, and drains as it should. All ok. Collected deductible by cash."
RANGE WHIRLPOOL WED4815EW0 Upon arrival customer stated that unit recently started making a buzzing noise. Ran unit to test and noise is a vibration in the heater box. Made sure heater box is secure and all bulkhead screws are tight. Unit is level. No issues with rollers or idler. Noise is quieter but not gone. Nothing more can say be done to quiet vibration. Nothing is loose and changing the heater box wont resolve noise. Advised customer this is normal noise and unit is operating correctly.
REFRIGERATOR WHIRLPOOL WRF532SMBB00 Installed harness with defrost thermostat. Forced unit into defrost and unit is defrosting as it should. All ok.
REFRIGERATOR FRIGIDAIRE FRS26R4CBB Water leak was from defrost drain hose. When installing harness the hose came free from the drain pan. Reinstalled hose. All ok.
REFRIGERATOR GE GSL25JGCBLS "Upon arrival found unit with power, fans running but no operation from the compressor. Inverter isnt getting signal from control. Unit needs main PCB. and would like inverter board on hand incase it is shorted as well. ; ordrng 1 WR55X10968 (board asm main contr) and 1 WR87X29409 (compressor inverter)"
REFRIG/SIDE-BY-S GE GSE22ETHBBB "Installed gaskets, drawer, and ice maker. Ice maker cycles as it should. Advised customer to keep doors closed for as long as possible to help gaskets learn shape. ; O-emld tckt"
WASHER MAYTAG MAV6601AWW Upon arrival customer stated that unit did spin but was loud and after noise it stopped spinning. Inspected drive pulley and found retainer clip not fully seated. Removed and installed new drive pulley kit. Ran unit to test. Unit does spin now but is very very loud. Bearings are worn. Unit needs spin bearing and seal. ; rqstng P&A on 1 12001561 (bearing/seal housing) and 1 W10219156 (seal-tub)
DRYER SAMSUNG DV42H5000EW/A3 Upon arrival found unit noisy in tumble. Removed drum to inspect. Found front seal damaged and tub rubbing on front bulkhead. Unit needs drum assembly and front bulkhead. ; rqstng P&A on 1 DC97-14849M (DRUM ASSEMBLY ) and 1 DC97-15984B (BULKHEAD)
WASHER MAYTAG MVWB725BW0 Installed all provided parts and unit to test. All ok no more leaks or noise.
WASHER FRIGIDAIRE FFLE1011MW1 Upon arrival found unit with tub full of water. Forced unit into drain. Pump is getting voltage but wont move water. Cleared unit of water and inspected pump. Found pump blocked with pillow fuzz. Cleared pump and ran to test. Unit drains as it should. All ok. Ok to bill per Greg.
REFRIGERATOR SAMSUNG RF23HCEDBSR/AA Installed invert PCB and powered unit up. Compressor and all fans are running as they should. Advised customer to monitor and that temps should be within normal in 24 hours.
DISHWASHER FRIGIDAIRE FDB2415LFS0 "Unit is 13 years old in kitchen. Upon arrival customer stated that unit leaks from underneath. Removed toe kick and found signs of leaks from wash motor. Leak is from wash motor. Electric for dishwasher has been spliced into for garbage disposal and has an exposed junction right under the unit. Unit will need to be removed to install pump. It will not be easily removed. Floor was installed after dishwasher. Tile or countertop will need to be removed to remove dishwasher and electric under unit needs repaired. Calling AHS to inform and give quote. ; rqstng P&A on 1 154246901 (o-ring,rear) and 1 154247001 (o-ring,front) and 1 154595901 (bracket) and 1 154859101 (motor kit w harnes)"
DISHWASHER FRIGIDAIRE FFCD2413US2A Upon arrival customer stated that unit wont finish the cycle. It will fill then drain right away. Put unit into power failure mode then diagnostics. Ran diagnostics cycle and wash motor isnt moving. Has proper voltage but wont turn. Nothing blocking the impeller. Wash motor has a dead spot in it. ; ordrng 1 5304519906 (MOTOR&PUMP)
WASHER HOTPOINT HSWP1000M4WW Upon arrival customer stated that unit was banging when in spin and agitate but unit since has stopped making noise. Customer had load in machine when I arrived and was nearing spin cycle. Unit spun out fine with no banging or excessive vibration. Suspension has a lot of rebound. Unit is banging under large loads due to worn suspension. ; ordrng 2 WH16X10158 (washer front rod/spr)s and 2 WH16X10159 (washer rear rod/spri)s
DISHWASHER BOSCH SHX878ZD5N/01 Installed new door sweep and ran unit to test. No more leaks. All ok. Bill to BSH.
WASHER SAMSUNG WA40J3000AW/AA Installed all provided parts and ran to test. All ok no more noise.
MICROWAVE KENMORE 721.804195 Unit is 13 years old in kitchen. Upon arrival customer stated that unit made a loud buzz/hum then started smelling smoke. Removed console to inspect. Found hv transformer burnt/over heated. Unit needs hv transformer and magnetron. 401FAHM; rqstng P&A on 1 2B71165R (magnetron) and 1 6170W1D052Z (TRANSFORMER )
WASHER SAMSUNG WF42H5000AW/A2 "Unit is 18 months old in laundry room. Upon arrival customer stated that unit didnt complete the cycle, shut itself off, turned back on then off again. Since then it will not power up. Unit has proper voltage to it but no operation from the u/i. Main PCB isnt sending voltage to u/i. Unit needs main PCB and inverter PCB. ; rqstng P&A on 1 DC92-01531B (INVERTER PCB) and 1 DC92-01803D (MAIN PCB)"
OVEN KENMORE 911.93411 Unit is 19 years old in kitchen. Upon arrival found element shorted open. Unit needs bake element. Picking up part tomorrow and installing tomorrow. ; ordrd 1 WB44T10010 (range oven bake elem)
RANGE KENMORE 790.795236 Upon arrival customer stated that knob for temp turns but unit wont heat. Found knob cracked and slipping on shaft. Turned shaft with pliers and preheated unit to verify operation. Unit heats as it should. Checked other knobs and found oven selector knob cracked as well. Unit needs knobs. ; ordrng 1 318353225 (knob) and 1 318353226 (knob)
REFRIGERATOR FRIGIDAIRE FFSS2315TD4 Upon arrival customer stated that unit intermittently trips a gfci outlet that is wired in series with fridge outlet. Ran dispenser and could not duplicate concern. Inspected dispenser micro switches for signs of shorts. None found. No signs of pinched or shorted wires at water valve. No signs of water leaks that could short. Tested outlet and its not properly grounded and shows reversed neutral and hot. Advised customer to change outlet and monitor.