Local Reviews
for Shawn

Authorized Service Rated 5.0 out of 5 stars based on 46 customer reviews

Map of Brookville, OH

Great service




Review of Authorized Service

Our repair guy was great! He was quick and told me everything that was going on. He offered to take a look at other appliances as well. Our appliances are fairly new and I had no idea how to program them. He showed me everything I needed to know.


Map of Eaton, OH

Very nice,helpful,service.




Review of Authorized Service

My service guy was super nice and explained everything and showed me what he found. He was thuro with checking my dryer. I really appreciate that they helped me with the time of which i needed my service. I would like them put on my acct for future needs if they arise.


Map of Eaton, OH

Very good.




Review of Authorized Service


Map of Brookville, OH

Great service




Review of Authorized Service


Map of Englewood, OH

Bently




Review of Authorized Service

Excellent. #10


Map of Dayton, OH

Dolores




Review of Authorized Service

Super service super trch


Map of Englewood, OH

all fixed




Review of Authorized Service


Map of Dayton, OH

Timely and Well Informed Service




Review of Authorized Service


Map of Dayton, OH

Kerrie




Review of Authorized Service


Map of Englewood, OH

good service




Review of Authorized Service


Frig




Review of Authorized Service

Awesome service person did great job explaining the problem and what he was going to do to make the repair!


Bill




Review of Authorized Service


Great service




Review of Authorized Service

We didn’t have a major problem but the tech handled it very professionally


Samsung washer noise diagnosis. Tub would make noise in the spin cycle. Service tech was friendly, professional and certainly seemed to know his stuf




Review of Authorized Service

Good job and good advise.


Great Service Awesome Price




Review of Authorized Service


Linda




Review of Authorized Service

Great service. Very knowledgeable


Great Service




Review of Authorized Service


Chris




Review of Authorized Service

Quick and knowledgeable in diagnosing the problem


Service was wonderful and very professional




Review of Authorized Service

Even though it took ordering an additional tool in order to get our washer repaired. Shawn always kept us advised of when he was able to arrive and finished the job quickly. He even swept the floor behind my washer!


Fast repair




Review of Authorized Service

Tech was thorough and fast


Very good!




Review of Authorized Service

Repairman was courteous, knowledgeable, and thorough. I will definitely use Authorized again if needed.


Great Service!!




Review of Authorized Service

Very happy with the knowledge of the serviceman, and he was very kind!!


Awesome service




Review of Authorized Service

Excellent in every way


Great




Review of Authorized Service

He did a great job and I would recommend your company to all my family and friends. Thank you!


Terry




Review of Authorized Service

Very happy with our experience, from the first call we made, to the timing the technician arrived, and to the technician himself!!!


Shawn H.

Shawn H.

REFRIGERATOR GE HRF15N3AGAS Preordering air tower with damper. Spoke with customer and he is wanting unit replaced. Advised him I do not have the authority to. Advised him to call his retailer if he wants to try and have it replaced. Advised IÕd proceed on with ordering parts. ; ordrng 1 WR14X28491 (refrigerator air duc)

Near Eaton Gettysburg Rd, Eaton, OH 45320
Shawn H.

Shawn H.

REFRIGERATOR SAMSUNG RF263BEAESR/AA Installed all provided parts except filter assembly. Wrong par was ordered by tech. ; ordrng 1 DA97-12661A (FILTER ASSEMBLY )

Near N Main St, West Alexandria, OH 45381
Shawn H.

Shawn H.

WASHER MAYTAG MVWC360AW0 "F7E5 shifter fault, F7E6 motor fault, code found. Ran unit into diagnostics and it wouldnÕt shift. All voltages and ohm readings are good. Replaced shifter and ran to test. All ok. Unit spins and agitates fine. Motor bearings are a little noisy. Advised customer. Otherwise unit is good. All ok. Please mail out invoice. ; used 1 W10006355 (ACTUATOR) from stock"

Near Brooklyn Ave, Dayton, OH 45402
Shawn H.

Shawn H.

DISHWASHER BOSCH SHEM63W55N/11 Checked unit and found cabinet trim interfering with door. Pulled trim from unit and door seals fine with no leaks. Unit needs cabinet trim. ; ordrng 1 744998 (TRIM)

Near Lakengren Dr, Eaton, OH 45320
Shawn H.

Shawn H.

WASHER MAYTAG MVWC416FW0 Installed all provided parts and ran to test. All ok no more leaks.

Near Quaker Trace Rd, West Alexandria, OH 45381
Shawn H.

Shawn H.

DISHWASHER WHIRLPOOL GU1200XTLB3 "Unit is in the kitchen 15 years old. Checked unit and found hairline crack in bottom of tub. No signs of abuse. Tub is leaking from crack. Unit needs tub, door seal, and sump seal. Due to age and cost of repair I do not believe this to be a cost efficient.; rqstng P&A on 1 W10413848 (tub) and 1 W10542314 (door seal) and 1 WP8268395 (gasket)"

Near Redwood Ave, Dayton, OH 45405
Shawn H.

Shawn H.

DISHWASHER WHIRLPOOL DU1055XTVB0 "Checked unit and found sump full of debris and chopper arm broken from motor. Advised customer to clean scale build up with a cup of vinegar in machine and run on pots and pans cycle. Cleared sump of debris and ran to test. Machine fills, heats and drains fine. Needs chopper assembly. Please order.; ordrng 1 WP8268383 (chopper)"

Near Wales Dr, Dayton, OH 45405
Shawn H.

Shawn H.

OVEN WHIRLPOOL WOD51ES4ES00 Installed all provided parts and ran to test. All ok.

Near Twin Creek Rd, West Alexandria, OH 45381
Shawn H.

Shawn H.

REFRIGERATOR SAMSUNG RF28HMEDBWW/AA Installed all provided parts and ran to test. All ok. Fans running and unit is cooling.

Near E Carlton Rd, West Alexandria, OH 45381
Shawn H.

Shawn H.

DISHWASHER FRIGIDAIRE FFBD2406NW11B "Checked unit and found drain pump getting voltage but not moving any water. Installed new pump and ran to test. Found leak in drain hose at elbow fitting. Unit needs drain hose. ; ordrng 1 807117001 (hose), used 1 A00126401 (DRAIN PUMP) from stock"

Near Harvard Blvd, Dayton, OH 45406
Shawn H.

Shawn H.

WASHER LG WT1201CW Installed all provided parts and ran to test. No more UE code. All ok.

Near Heckathorn Rd, Brookville, OH 45309
Shawn H.

Shawn H.

REFRIGERATOR BO SAMSUNG RF263BEAES/AA Installed all provided parts and ran to test. All ok.

Near Access Rd, Brookville, OH 45309
Shawn H.

Shawn H.

MICROWAVE OVEN FRIGIDAIRE LFMV1645TF Installed all provided parts and ran to test. All ok unit heats fine now.

Near Pansing Rd, Brookville, OH 45309
Shawn H.

Shawn H.

REFRIGERATOR FRIGIDAIRE LFSS2612TE0 Checked unit and found cube/crush solenoid getting voltage but not moving and ice bucket damaged. Replaced solenoid and ice bucket. All ok. ; used 1 241675704 (SOLENOID) from stock

Near Queens Ave, Dayton, OH 45406
Shawn H.

Shawn H.

DRYER GE DVLR223EG7WW Checked unit and found drive belt broken. Replaced and ran to test. All ok unit runs and heats fine. Please mail out invoice.; used 1 WE12M29 (BELT) from stock

Near W Stewart St, Dayton, OH 45417
Shawn H.

Shawn H.

WASHER ROPER RTW4516FW2 Installed all provided parts and ran to test. All ok.

Near E High St, Eaton, OH 45320
Shawn H.

Shawn H.

WASHER MAYTAG MHWZ600TB00 Checked unit and found F21 long drain code and F1 eeprom error code. Getting voltage to pump but no water movement. Removed drain screen and cleared pump of debris. Ran to test.

Near Osceola Dr, Dayton, OH 45417
Shawn H.

Shawn H.

REFRIGERATOR GE GFE26JBMAFTS Checked unit and found ice box door gasket not sealing well. Allowing ice in box to melt and clump together causing no dispense. Unit needs ice box door assembly. ; ordrng 1 WR17X25244 (door ice box asm)

Near Skodborg Dr, Eaton, OH 45320
Shawn H.

Shawn H.

FREEZER FRIGIDAIRE LFFH21F7HWJ Checked unit and found defrost drain clogged with ice again. Cleared drain and installed copper heater wire into drain. Also found door gasket not sealing well which is allowing cold air to escape and raise temps. Unit needs door gasket and sealed around it. ; ordrng 1 5304507208 (gasket-door)

Near Providence Pike, Perry Township, OH
Shawn H.

Shawn H.

MICROWAVE GE JVM1642BB002 "Checked unit and found it blowing main fuse. Replaced and ran to test. Hv transformer is shorted causing fuse to blow. Unit needs hv transformer, magnetron, capacitor and diode. 19 years in kitchen. Due to age and cost of repair this isnÍt a good repair. ; rqstng P&A on 1 WB27X10240 (capacitor hv) and 1 WB27X10254 (transformer, h.v.) and 1 WB27X10388 (fuse) and 1 WB27X1160 (diode hv) and 1 WB49X10226 (magnetron st), states that autho needed"

Near E Nottingham Rd, Dayton, OH 45405
Shawn H.

Shawn H.

REFRIGERATOR GE HRF15N3AGAS Installed all provided parts and ran to test. All ok. Evap fan is running fine.

Near Eaton Gettysburg Rd, Eaton, OH 45320
Shawn H.

Shawn H.

WASHER KENMORE 417.481127 "Checked unit and found bearings noisy, and main control shorting relay to motor control. This causes unit to power up like itÍs ready for a new cycle. Unit needs main control, rear tub, & tub seal. Customer does not wish to repair due to age and cost."

Near Water St, Clayton, OH 45315
Shawn H.

Shawn H.

DRYER KENMORE 402.8903201 Checked unit and found door switch opening when load pushes against door causing unit to stop. Door hinges where loose causing door to be misaligned. Tightened hinges and ran to test. Door is aligned better now. If problem returns unit would need hinge. All ok. Please mail out invoice.

Near N Eppington Dr, Dayton, OH 45426
Shawn H.

Shawn H.

REFRIGERATOR WHIRLPOOL WRX735SDHV00 Installed all provided parts. Ice hasnÍt been spilling out or overflowing since unit was leveled. All ok.

Near Sycamore Dr, Eaton, OH 45320
Shawn H.

Shawn H.

LAUNDRY CENTER WHIRLPOOL n/a "Checked unit and found it spinning slow and not to full speed. When in spin you can grab the tub and stop it while the agitator still spins. Unit needs drive block, scanner nut, and brake/drive tube. Customer does not wish to repair at this time. Will call in within 30 days if the decide to proceed."

Near Tecumseh St, Dayton, OH 45402
Shawn H.

Shawn H.

WASHER MAYTAG MVWC416FW0 "Installed new control and ran to test for leaks. Found leak at center rear of machine. When unit was filling the water was hitting the tub ring and dripping down the rear of the tub. Checked level of unit and it had a forward tilt to it. Leveled unit and ran to test. Tub sits too far forward causing water from valve to leak down backside. Even when level it still leaks. Shocks are worn causing tub to tilt forward. Unit needs shocks. ; rqstng P&A on 1 W10780044 (suspension), states that autho needed"

Near Quaker Trace Rd, West Alexandria, OH 45381
Shawn H.

Shawn H.

OVEN WHIRLPOOL WOD51ES4ES00 Checked unit and found main control getting voltage but inop. Unit needs main control and thermal fuse.; ordrng 1 W10807576 (cntrl-elec) and 1 W11025102 (fuse-thrml)

Near Twin Creek Rd, West Alexandria, OH 45381
Shawn H.

Shawn H.

COOKTOP JENN-AIR JGD3536GS00 Checked unit and found switch for blower broken where it mount. Switch housing is cracked. Unit needs blower switch. Customer would also like new burner caps. ; ordrng 1 W10866564 (swtch-oven) and 1 W10910375 (cap-burner kit)

Near Stoney Brook Dr, Eaton, OH 45320
Shawn H.

Shawn H.

REFRIGERATOR BO SAMSUNG RF28HMEDBWW/AA "Checked unit and found fresh food evap cover frosted over, and 22E code. Thawed out and pulled cover. Liner has a small crack in it allowing moisture in and to freeze up around evap fan. Patched crack, sealed around all holes in liner. Ran to test. Fan is dead. Getting voltage but wonÕt move. Unit needs evap fan cover and main control. ; rqstng P&A on 1 5305877995 (compound) and 1 DA94-02663A (cntrl main) and 1 DA97-13757A (evap cover), states that autho needed"

Near E Carlton Rd, West Alexandria, OH 45381
Shawn H.

Shawn H.

DRYER SAMSUNG DV218AEW/XAA "Ran unit with a load of wet clothes to test. Ran unit in timed dry and normal setting. In both settings unit would adjust time down and short cycle load. Moisture sensors are testing good, heater is good, all thermals are good. Unit needs main control. Main control is NLA as of 4/18. We do have a few in stock. Due to age and cost I do not believe this is a cost efficient repair. Customer will decide if he wants repaired and will call in."

Near Lansmore Dr, Dayton, OH 45415
Shawn H.

Shawn H.

DISHWASHER FRIGIDAIRE FFBD2406NW9B Found drain pump getting voltage but not moving water. No debris in sump area blocking drain. Unit needs drain pump. Installed new from stock and ran to test. All ok. ; used 1 A00126401 (DRAIN PUMP) from stock

Near Frank St, Dayton, OH 45409
Shawn H.

Shawn H.

UPRIGHT / CHEST FRIGIDAIRE LFFH17F3QWA Checked unit and found compressor not getting voltage to it. Replaced cold control and ran to test. All ok. Advised customer unit should be within temp range in 24 hours. ; used 1 5304513033 (THERMOSTAT) from stock

Near E Westbrook Rd, Dayton, OH 45415
Shawn H.

Shawn H.

REFRIGERATOR FRIGIDAIRE LFFH20F3QWG "Installed all provided parts and ran to test. All ok. Fan running, compressor running, unit goes into defrost cycle now."

Near OH-503, Lewisburg, OH 45338
Shawn H.

Shawn H.

DISHWASHER KITCHEN AID KDTE204EPA2 Checked unit and found elbow at water valve leaking. Pulled and sealed valve and ran to test. Unit still leaks but leak is from pinhole in elbow. Unit needs elbow. Customer had extra elbow installed and ran to test. All ok no more leaks. Please mail out invoice.

Near US-40, Lewisburg, OH 45338
Shawn H.

Shawn H.

RANGE MAYTAG MET8885XW00 Installed all provided parts and ran to test. All ok.

Near Verona Rd, Lewisburg, OH 45338
Shawn H.

Shawn H.

WASHER GENERAL ELECTRIC GTW335ASN0WW Installed all provided parts and ran to test. Unit still only goes into rinse cycle for 30-45 seconds. Called GE tech support and per tech unit only has spray rinse to meet water usage guidelines. To get full typical rinse customer needs to use deep rinse option. All ok.

Near Stover Rd, West Alexandria, OH 45381
Shawn H.

Shawn H.

DRYER MAYTAG MEDB755DW2 "F4E4, F2E1, does present. F4E4 refers to low voltage at ACU on L1. F2E1, is a stuck button error. Checked unit and found heater shorted open. An underwire from a bra got into heater box and shorted to ground the element. Ran unit to test after replacing heater. Heats ok. Could not duplicate concern of motor shutting down near end of cycle. ; used 1 279838 (ELEMENT) from stock"

Near US-35, Eaton, OH 45320
Shawn H.

Shawn H.

OVEN GE JT5000SF1SS Installed lamp assembly. All ok.

Near Eaton New Hope Rd, Eaton, OH 45320
Shawn H.

Shawn H.

REFRIGERATOR SAMSUNG RS265TDRS/XAA Installed all provided parts and ran to test. All ok.

Near Springhouse Dr, Englewood, OH 45322
Shawn H.

Shawn H.

REFRIGERATOR SAMSUNG RF18HFENBSR/AA Installed all provided parts and ran to test. All ok. Refrigerator does not have a water line hooked up to it so it will not produce ice. Advised customer to have a plumber hook water line up.

Near Waldwick Farm Cir, Englewood, OH 45322