Local Reviews
for Shawn

Authorized Service Rated 4.9 out of 5 stars based on 64 customer reviews

Map of Dayton, OH

Great Service




Review of Authorized Service


Map of Dayton, OH

Debbie




Review of Authorized Service

Good experience over all


Map of Dayton, OH

Great




Review of Authorized Service

I'm happy ice maker working.worker kind n ask me did i have any questions n other about ice marker.


Map of Englewood, OH

Awesome service!




Review of Authorized Service

He was very knowledgeable and professional. Shawn was excellent. He let us know when he would be coming. Something beyond his control is the window of service the company gave us. Noon to 6 pm is a very large window to have to be at or near home.


Map of Dayton, OH

Great work




Review of Authorized Service

Shawn H. was very proficient and did a great job with repairing the dishwasher.


Map of Dayton, OH

Great Service




Review of Authorized Service

Excellent Technician found the problem and fixed in a timely manner.


Map of Eaton, OH

GREAT SERVICE




Review of Authorized Service

SHAWN OUR SERVICE TECH WAS VERY NICE, CLEAN AND KNOWLEDGEABLE


Map of Englewood, OH

Great service




Review of Authorized Service

Awesome


Map of Englewood, OH

Ridiculous wait period.




Review of Authorized Service

They take forever to come out then had to wait another 4 days for them to repair the fridge. No courtesy of a new baby and small children being in the home. Waisted 400 dollars in food due to this inconvenience.


Response from Authorized Service:

Thank you for your feedback! I apologize you did not have a 100% positive experience with our company. Please call Marlise or Chris at the office to talk further about your refrigerator repair. 937-252-3200.


Map of Eaton, OH

Efficient and Friendly




Review of Authorized Service

Hutch is the best. Knowledgeable, and well equipped to efficiently solve problems with home appliances.


Great service and response.




Review of Authorized Service

Unit is working fine. Thank you for the prompt service.


Wonderful service and fair price




Review of Authorized Service

On time. Very courteous. Explained tips on how best to get the best out of our Frigidaire dishwasher. Explained what problem was with dishwasher and how he fixed it. Advised us to call if any further problems with Frigidaire appliances. Was excellent.


Prompt Service




Review of Authorized Service

Shaun kept in touch regarding arrival time which is very helpful. His service was great and solved the problem quickly and efficiently.


Less than 30 minute fix




Review of Authorized Service

The maintenance guy came well-prepared with all the parts and some extra parts just in case the issue was not the same issue he came for so he diagnose the issue and found the problem and it was I want to say 15 minutes and he was gone because he fixed it! Friendly and efficient!


Awesome job thanks !




Review of Authorized Service


Great




Review of Authorized Service

Great very professional and answered all my questions.


Very knowledgeable




Review of Authorized Service


Great service




Review of Authorized Service

Shawn did a wonderful job explaining what was going with my washer and fixed it in a timely matter.


Great service




Review of Authorized Service

Our repair guy was great! He was quick and told me everything that was going on. He offered to take a look at other appliances as well. Our appliances are fairly new and I had no idea how to program them. He showed me everything I needed to know.


Very nice,helpful,service.




Review of Authorized Service

My service guy was super nice and explained everything and showed me what he found. He was thuro with checking my dryer. I really appreciate that they helped me with the time of which i needed my service. I would like them put on my acct for future needs if they arise.


Very good.




Review of Authorized Service


Great service




Review of Authorized Service


Bently




Review of Authorized Service

Excellent. #10


Dolores




Review of Authorized Service

Super service super trch


all fixed




Review of Authorized Service


Shawn H.

Shawn H.

REFRIGERATOR FRIGIDAIRE FPBS2777RF0 "Checked unit and condensation is coming from the door gasket being torn and mullion heater being shorted open. Unit has water leak from dispenser chute and fill tube. Water valve is sticking open and letting water leak, dispenser chute needs replaced under bulletin for leak.; rqstng P&A on 1 241778307 (gasket-refr door) and 1 241778811 (flipper mullion as) and 1 242253002 (valve-water) and 1 5303918794 (dispenser flapper)"

Near Verona-Pitsburg Rd, Arcanum, OH 45304
Shawn H.

Shawn H.

REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Unit is only dispensing crushed ice because ice maker is frosting up. Crushed ice customer is seeing is frost and ice build up. Unit is in need of ice maker service kit. ; ordrng 1 DA82-02367A (CLIP) and 1 DA97-15217D (ICE MKR ) and 1 DA97-19898A (DEFROST DRAIN)

Near Enterprise Rd, West Alexandria, OH 45381
Shawn H.

Shawn H.

WASHER SAMSUNG WF42H5000AW/A2 Installed all provided parts. All ok.

Near Riesling Dr, Englewood, OH 45322
Shawn H.

Shawn H.

REFRIGERATOR SAMSUNG RF28HMEDBWW/AA Installed all provided parts and ran diagnostics to test. All ok.

Near E Carlton Rd, West Alexandria, OH 45381
Shawn H.

Shawn H.

REFRIGERATOR WHIRLPOOL ED5FVGXWS07 Checked unit over and found water leak coming from defrost drip pan. Pan is cracked and not holding any water. Replaced pan and inspected for other leaks. All ok. ; pckd up 1 WPW10614158 (tray-evap)

Near N Patterson Blvd, Dayton, OH 45402
Shawn H.

Shawn H.

DISHWASHER BOSCH SHX3AR75UC/21 Found pod stuck in handle of upper rack. I had put a pod in for the customer to start a load before I left on previous visit. Pod drops into handle by design of machine. Dispenser is center of door right above upper rack handle. Advised customer to put pods into bottom of unit or to use liquid detergent. Added liquid detergent and ran unit to test. Dispenser door opens and deposited detergent as it should.

Near Swallowtail Ct, Clayton, OH 45315
Shawn H.

Shawn H.

WASHER FRIGIDAIRE FWS235RFS6 "Checked unit and found machine leaking from tub seal and noise coming from trunnion/transmission. Unit needs transmission, trunnion, outer tub bearing, and tub seals. 18 year old unit in laundry room. Due to age and cost of repair I do not recommend fixing unit. ; rqstng P&A on 1 131545101 (trunnion) and 1 134737100 (transmission kit) and 1 3204405 (UPPER SPIN BEARING) and 1 5303279394 (seal,tub), states that autho needed"

Near Taywood Rd, Englewood, OH 45322
Shawn H.

Shawn H.

REFRIGERATOR SAMSUNG RF28HMEDBWW/AA "Checked unit and noise is from evaporator fan. Unit has 25E and 22E codes. 25E is a fridge defrost error and 22E is fridge evap fan error. Removed evap cover to inspect. Defrost heater is good, bi metal is good. No loose connections. Some frost build up around lines coming in from back. Insulated more around lines and 2 cracks I found. Unit needs defrost sensor for fridge section. Not a recall. Separate issue causing noise then last time. ; ordrng 1 DA32-10104N (temp sensor)"

Near E Carlton Rd, West Alexandria, OH 45381
Shawn H.

Shawn H.

REFRIGERATOR SAMSUNG RF28HFEDTSR/AA Checked unit and found error code 40e. Ice room fan error. Checked ice maker and found fan inop. No ice build up around fan motor. Replaced auger assembly and ran to test. All ok no more noise. Not the same problem as before. Previous noise was from the fresh food evaporator fan motor. ; used 1 DA97-12540G (AUGER) from stock

Near Sweet Potato Ridge Rd, Brookville, OH 45309
Shawn H.

Shawn H.

DISHWASHER LG LDP6796BD "Upon arrival unit had no power. Checked for voltage at junction, 0 volts. Unit is wired with a cord to an outlet. Had no power at outlet but then I did after testing outlet. Advised customer to have outlet repaired. Ran unit to test now that it has voltage. Unit operates fine. Issue is with household electric."

Near Amity Rd, Brookville, OH 45309
Shawn H.

Shawn H.

ELECTRIC RANGE FRIGIDAIRE FGES3065KFF Installed all provided parts and ran to test. Unit heats and all functions work properly. Ne console had a crack on the edge. Unit needs another console. Box wasnÍt damaged and I didnÍt drop it. ; ordrng 1 318922136 (panel assembly)

Near Artistic Ct, Englewood, OH 45322
Shawn H.

Shawn H.

WALL OVEN MAYTAG MMW5530DAB Customer states that broiler stays on constantly in bake cycle and burns top of food. Found shorted wire at broiler element at rear. Repaired and ran to test. Broiler still runs constantly. Unit needs main control. Relay is shorted and sending voltage to broiler all the time. ; ordrng 1 W10757354 (cntrl-elec)

Near Pebble Brook Dr, Englewood, OH 45322
Shawn H.

Shawn H.

DISHWASHER BOSCH SHP68T55UC/01 Checked unit and found water leaking at drain pump just installed. Cleared base of water and inspected pump. Pump was not fully seated on installation. Reinstalled pump correctly and ran to test. Unit has a leak from the drain hose where it goes into the cabinet under the sink. Patched leak for now but unit needs drain hose as well. ; ordrng 1 1111DRAINHOSE (DRAI HOSE)

Near Miller Williams Rd, Eaton, OH 45320
Shawn H.

Shawn H.

DISHWASHER BOSCH SHX3AR75UC/21 Installed all provided parts and ran to test. Unit is heating fine now. All ok. Please mail out the invoice. Please mail out invoice.

Near Swallowtail Ct, Clayton, OH 45315
Shawn H.

Shawn H.

DISHWASHER KITCHENAID KUDC10IXWH1 Unit leaking from right side. Found calcium and debris stuck under door sweep. Cleaned out door sweep and ran to test. No more leaks.

Near E Israel St, Eaton, OH 45320
Shawn H.

Shawn H.

DISHWASHER MAYTAG MDB4949SDM3 Installed new control and ran to test. All functions work as they should. All ok.

Near Parnell Ave, Dayton, OH 45403
Shawn H.

Shawn H.

RANGE GE CGS700P3M1D1 Installed all provided parts and ran to test. All ok.

Near Yost Rd, Eaton, OH 45320
Shawn H.

Shawn H.

REFRIGERATOR FRIGIDAIRE LFSS2612TE0 "Checked unit and found loose wire to auger motor preventing ice from dispensing. Re-secured connection and ran to test. All ok. Unit has cubed, and crushed ice now. All dispenser operations work as they should."

Near Old Salem Rd, Englewood, OH 45322
Shawn H.

Shawn H.

RANGE HOTPOINT RB7340J8BWH He led unit and found loose terminals at bake element. Customer recently had element replaced by a family member. Repaired terminal ends and ran to test. Unit heats up to full temp now with no issues. All ok. Please mail out invoice.

Near N Barron St, Eaton, OH 45320
Shawn H.

Shawn H.

WASHER WHIRLPOOL WTW5000DW0 "Found F0E5 off balance. Ran unit in diagnostics to test. Whole tub does not spin in spin cycle. Clutch is good and shifting between agitate and spin fine. Attempted to remove washplate to inspect drive block but could not remove without possibly breaking. Quoting customer washplate, drive hub, and tub as worst case scenario and quoting washplate and drive hub as well. Customer does not wish to repair due to cost."

Near Gibraltar Ave, Englewood, OH 45322
Shawn H.

Shawn H.

WASHER GE GTW330ASK2WW Installed all provided parts and ran to test. All ok. Unit will complete cycle now.

Near Eagle Pass Dr, Dayton, OH 45424
Shawn H.

Shawn H.

RANGE WHIRLPOOL WFE361LVB0 Checked unit and found control shorted-at broil element relay. Unit needs main control. Customer does not wish to repair due to cost. Please mail out invoice.

Near Old Salem Rd, Englewood, OH 45322
Shawn H.

Shawn H.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Checked unit over and found defrost tube at rear clogged causing defrost water to leak past and under machine. Cleared clog and all ok.

Near Lakengren Dr, Eaton, OH 45320
Shawn H.

Shawn H.

WASHER FRIGIDAIRE ATF7000ES0 13 years old in laundry room. Customer states that unit will not spin with load in it. Customer ran unit with no load and it will spin just fine. Ran unit to test. When unit is pumping out water drain pump has an intermittent dead spot causing no drain. Unit wonÍt advance if it doesnÍt sense all the water gone. Replaced pump and ran to test. All ok. ; used 1 137221600 (DRAIN PUMP) from stock

Near Skodborg Dr, Eaton, OH 45320
Shawn H.

Shawn H.

REFRIGERATOR FRIGIDAIRE PHSC39EJSS1 Installed all provided parts and ran to test. All ok. Freezer temps should be back to normal in 24 hours.

Near Shady Tree Ct, Clayton, OH 45315
Shawn H.

Shawn H.

DRYER SAMSUNG DV42H5000EW/A3 He led unit over and found unit heating fine. Complaint is long dry times. Temps at rear of machine with vent disconnected are 160 degrees on high. Machine ok. Advised customer to have vent cleaned. No air flow to exterior of house.

Near Riesling Dr, Englewood, OH 45322
Shawn H.

Shawn H.

REFRIGERATOR FRIGIDAIRE FFU14F2QWP Checked unit and found defrost drain clogged causing ice build up and no cool. Unit wonÕt circulate air with ice build up. Cleared defrost drain and installed heater wire. All functions work as they should. All ok. Please mail out invoice.

Near Lori Sue Ave, Dayton, OH 45406
Shawn H.

Shawn H.

FREEZER FRIGIDAIRE MFU12M0BW4 Installed new gasket. All ok.

Near Honeybrook Ave, Dayton, OH 45415
Shawn H.

Shawn H.

REFRIGERATOR FRIGIDAIRE DFHS2313MFJA Upon arrival unit would not dispense water or ice. Ice bucket empty. Cycled ice maker to test for water. No water to ice maker. Checked for water flow at valve in rear. Good flow from valves and each line at valve. No kinks in lines. Filter is clogged causing no water to ice maker or dispenser. Advised customer this isnÕt a warrantable item. Gave customer part number so they can purchase a filter. All ok otherwise.

Near Ravenwood Ave, Dayton, OH 45406
Shawn H.

Shawn H.

WASHER SAMSUNG WA45H7000AW/A2 Installed new suspension rods and ran unit to test. Unit spins out fine with no more UE error code. Unit is still level. All ok. Please mail out invoice.

Near Saint Leonards Way, Dayton, OH 45458
Shawn H.

Shawn H.

DISHWASHER SAMSUNG DW80J3020US/AA Upon arrival sump was full of water. Forced unit into drain and water drained out fine. Removed sump cover to inspect. Found some debris in sump but not much. Reassembled and ran to test. Unit fills and washes fine with no noise. Small leak at right side of door. Cleared debris from gasket and leak is gone. No noise from unit other than normal. Could not duplicate concern. Please mail out invoice.

Near Brantford Rd, Dayton, OH 45414
Shawn H.

Shawn H.

REFRIGERATOR FRIGIDAIRE n/a Found unit with no cool in fresh food section due to clogged defrost drain. Drain overflowed and block air passage to fridge. Cleared clog and installed heater wire. All ok.

Near Shady Tree Ct, Clayton, OH 45315
Shawn H.

Shawn H.

WASHER SAMSUNG WF42H5200AW/A2 "Installed all provided parts and ran to test. All ok. Unit fills, agitates, drains, and spins fine."

Near Winters Rd, Eaton, OH 45320
Shawn H.

Shawn H.

DISHWASHER BOSCH SHP68T55UC/01 Installed all provided parts and ran to test. All ok. No more error codes and no more leaks.

Near Miller Williams Rd, Eaton, OH 45320
Shawn H.

Shawn H.

WASHER WHIRLPOOL WTW5500XW2 Installed all provided parts and ran to test. All ok. Unit drains fine now.

Near Chris Dr, Englewood, OH 45322
Shawn H.

Shawn H.

RANGE ELECTROLUX E30EC65ESS Installed all provided parts and ran to test. All functions work properly now.

Near Camborne Dr, Englewood, OH 45322
Shawn H.

Shawn H.

REFRIGERATOR FRIGIDAIRE FFSS2614QS6A Customer complaint is of a noise from the evap fan not a dispenser issue. Found ice build up around fan. Ice came from fill tube. Replaced fill tube and insulated around fill tube. Ran ice maker to test. All ok. No mor leaks. ; used 1 241796405 (TUBE) from stock

Near W Hillcrest Ave, Dayton, OH 45405
Shawn H.

Shawn H.

REFRIGERATOR FRIGIDAIRE FFHD2250TS3 Installed all provided parts and ran to test. When unit started up condenser fan was rubbing housing. Blade is cracked. Replaced blade and ran to test. All ok. No more noise. Advised customer temps would be within range in 24 hours. ; used 1 241639501 (FAN BLADE) from stock

Near Dayton-Liberty Rd, Dayton, OH 45417
Shawn H.

Shawn H.

DISHWASHER MAYTAG MDB4949SDM3 Upon arrival unit had a small amount of water in the sump. Cleared sump and ran to test. Unit will fill but wonÕt wash. Forced unit into drain and it drains out fine. No blockages in pump. Removed door panel to test for voltage to wash motor from board. Powered up unit to test and wash motor began to work. Unit has a short in the main control. Needs main control. ; rqstng P&A on 1 W10906430 (cntrl-elec)

Near Parnell Ave, Dayton, OH 45403
Shawn H.

Shawn H.

RANGE WHIRLPOOL WFG320M0BW2 "Checked unit over and found igniter pulling low amps and oven temp sensor out of range. R placed both and ran to test. All ok. Unit heats to 350 fine with no issues. ; used 1 W11176454 (IGNITER ) from stock, pckd up 1 W10181986 (sensor)"

Near S Woodward Ave, Dayton, OH 45417