Old fashion Quality Services
Connie - New Lebanon, OH
Tack was timely. Neat and explained what he was doing periodically fixed the problem and was a pleasure to work with.
Catherine - Brookville, OH
Shawn was very knowledgeable and professional. I appreciate the service
Great Service! Arrived on time!
Kenyatta - Trotwood, OH
I’m very pleased. The technician was knowledgeable, polite, respectful of my house and explained to me the cause of the problem.
Vacant - Trotwood, OH
great service and subject knowledge
Richard - Dayton, OH
on time on task
Cheri - New Paris, OH
Service tech was very professional and polite
Joanne - West Alexandria, OH
He was very courteous did a good job and got it done. Thank you very much for the service now I have ice again
Dorothy - Dayton, OH
Peggy - Dayton, OH
He was a very good worker /he explained what was wrong with the Washer/he is very friendly
Washer machine service
Michele - Dayton, OH
Service Tech was on time completed the job and cleaned up after service and very friendly A+
Mia - Brookville, OH
Best warranty company I've ever dealt with . Awesome technician
Ruth - Trotwood, OH
Replace wine cooler door
Gary - Clayton, OH
Great person... very thorough
Jack - Clayton, OH
Actually look at appliance for diagnosing problem!!!!
Rufus - Dayton, OH
Lori - Clayton, OH
Great service. Got everything taken care of with one visit. Tech really knew what he was doing, and was very friendly and polite.
Bernard - Dayton, OH
Great service, fast work!
Gary - New Lebanon, OH
Shawn came out and looked at 2 things for me. My oven didn’t need serviced as I first thought, but my dishwasher did. Shawn explained the problem to me, ordered the parts and was back again to fix it soon thereafter! He got the job done in a timely manner and was very thorough. Thanks again!
Technician was very professional and knowledgeable
Sherri - Dayton, OH
Great and prompt
Andy - Brookville, OH
Fixed range in very short time knew what was wrong right away
Anderson - Dayton, OH
I want Shawn out on every appliance service call
Nancy - Dayton, OH
Service technician review
Brandy - Verona, OH
Shawn was awesome
Shawn was VERY knowledgable and answered all my questions
Carolyn - Englewood, OH
Bill - Dayton, OH
REFRIGERATOR FRIGIDAIRE FFHS2611LBK "Unit is 6 years old in garage. Upon arrival customer stated that unit hasnt been cooling on either side for a month or so. Unit is plugged in and running. Display is showing hi temp error. Compressor is running, condenser fan is running, evaporator fan is running, damper is operational. No shorted sensors. Removed evaporator cover to inspect frost pattern. Unit has no frost pattern. Some frost on capillary tube. Unit has a freon leak. Quoted 350 to install dye filter and check for leaks. Customer does not want to go this route. Please mail out invoice."
REFRIGERATOR GENERAL ELECTRIC TBX22RHB "Unit is 33 years old in kitchen. Upon arrival customer stated unit has weak cooling. Water leak is from ice and other things melting. Compressor is running, condenser fan is running, and evaporator fan is running. Removed evaporator cover to inspect frost pattern. Unit has a poor frost pattern and has a freon leak. Unit is R12. Unit would need leak found then repaired. Unit is R12 so we can not recharge. Would need to convert whole system. No parts available for sealed system. No repair possible. Calling AHS to inform. Need to call tomorrow. Purchasing department closed."
DRYER MAYTAG PDET910AYW Unit is 14 years old in basement. Upon arrival found unit would tumble but no heat. Unit has proper voltage to it. Removed front panel to inspect and found line 1 to heater shorted at terminal. Repaired shorted terminal and ran to test. Unit heats fine now. All ok.
REFRIGERATOR SAMSUNG RFG297HDBP/XAA Installed ice maker and touch pad. Cycled ice maker to test. All ok no more noise and touchpad works as it should.
REFRIGERATOR SAMSUNG RF23J9011SG/AA Removed ice bucket and thawed ice from ice box. Excessive ice build up around evaporator fan. This is why the auger motor was hard to remove. Freed auger motor. Finished installing ice maker update kit. Advised customer to dispose of first full ice bucket and it should be full in 24 hours.
REFRIGERATOR WHIRLPOOL GB2FHDXWQ02 "Upon arrival customer stated that unit leaks water from bottom of the freezer. Thawed ice from bottom, removed evaporator cover to inspect drain. Found defrost drain clogged. Cleared drain and installed heater wire. Removed ice maker to save space for customer. Bottom of seal was dirty and allowing warm air in. Cleaned seal off. If air leak persists it will need the gasket. No more leaks all ok."
DRYER SPEED QUEEN ADE4BRGS175TW01 Installed all provided parts and ran to test. Unit cycles and advances as it should. Need to order rear bulkhead and cylinder. Unsure to order SS or galvanized. Contacting Alliance for assistance. Unit needs galvanized parts. ; ordrng 1 D510265WP (cylinder assembly galv.) and 1 D511082P (rear bulkhead galv.)
UPRIGHT / CHEST FRIGIDAIRE FFFH17F2QWB "Checked unit and found that it needs more than a door seal. The door liner is leaking air and getting ice and frost behind it. Frigidaire has an insulation kit for the door. Add insulation along the sides behind the liner, and silicone seal the liner to the door and gasket. ; ordrng 2 297268700 (insulation)s and 1 5300807509 (sealer d/w)"
DISHWASHER KITCHEN AID KUDE70FXPA5 Unit is 7 years old in kitchen. Upon arrival found unit with proper voltage to it. Checked for loose connections at control. None found. No signs of corrosion. Have voltage from control to touchpad. Unit needs touchpad. ; ordrng 1 WPW10481151 (panel-cntl)
WALL OVEN KITCHEN AID KEBS207DWH10 Upon arrival found lower door not holding shut. Inspected door and hinges. No signs of abuse. No damage to receiver on frame. No loose screws. Springs in hinges are worn. Unit needs lower hinge under warranty. ; ordrng 2 WP4455525 (hinge-door(PW))s
REFRIGERATOR FRIGIDAIRE FFHS2611PFEA Have photos of large crack in freezer and smaller cracks in fresh food section. Ice maker wouldnt dispense ice because auger motor was locked up. Freed up auger and ice dispenses. Unit needs patch kit for liner and auger motor. Calling AHS to get additional authorization. According to AHS this contract has not started yet. Not sure how we got a dispatch for it if it wasnt started. First trip was under autho limit so we didnt call in but submitted online. Agent is figuring out how we will get paid for first trip and parts. They will call back with info. They will contact customer to discuss contract.
WASHER WHIRLPOOL LLR9245DQO "Installed motor, pump, and clips. Ran unit to test. No more leaks and unit drains out fine."
DRYER GE GTD65EBSJ2WS Upon arrival found unit making a vibrating noise from the left front. Unit isnt level and legs are bent in. Straightened legs and leveled unit as best as possible. Noise is still present. Noise is from the tensioner vibrating against the cabinet. Tensioner isnt loose. Bottom is dented in by blower housing. Cannot straighten out enough to stop vibration. Unit operates as it should. Noise isnt causing issues with operation. Calling Aarons to inform.
REFRIGERATOR GENERAL ELECTRIC GSS25GGHNCWW Installed new gasket. Advised customer to keep door closed for as long as possible to help gasket keep shape. All ok.
WASHER WHIRLPOOL WFW92HEFC0 "Installed new pump and ran unit to test. Unit fills, agitates, rinses, drains, and spins as it should. All ok."
DRYER WHIRLPOOL WED7500GC0 Upon arrival found unit will tumble but no heat. Removed kick panel and found heater shorted open. Unit needs heating element. Ok per molly. When faxing invoice please call to verify it sent. Their machine is acting up. ; ordrng 1 3387747 (element)
WASHER MAYTAG MVWB835DW Upon arrival, unit has a high pitch squeal when filling. Put unit into diagnostics to check for codes and test. F3E2 inlet temperature fault shorted or open thermistor. Checked water valve and hot isnt fully opening causing it to squeal under pressure. This is also why the unit has a temp error. Unit wasnt sending enough hot water to satisfy thermistor. Replaced valve from stock and ran to test. All ok no more noise and unit fills fine. ; used 1 W11165546 (WATER VALVE) from stock
REFRIGERATOR FRIGIDAIRE FFTR1821TW5 Upon arrival customer stated that the defrost drain pan underneath the unit is overflowing with water and spilling onto the floor. Water has caused linoleum to bubble and subfloor to come loose. Inspected drain pan for signs of leaks. No cracks in pan. At this time pan has 1/8 of water in it. Defrost tube is lined up above pan properly. No clogs in tube. Condenser fan is running when compressor is on. Checked level of unit and it has a slight tilt towards the front. About and 1/4. Not enough to overflow. Water leak is not coming from the refrigerator. Advised customer that water isnt from the refrigerator. Leak appears to be from the dishwasher. Customer has extended warranty on the dishwasher and will contact them.
WASHER KENMORE 110.2670269 "Upon arrival customer stated unit wont advance past the rinse cycle. Found lid switch shorted open. Jumped switch to verify unit would spin and drain. Unit spins and drains out fine. Replaced switch from stock and ran to test. All ok. Unit fill, agitates, drains, and spins as it should. Please mail out invoice. ; used 1 3949247V (LID SWITCH) from stock"
REFRIGERATOR FRIGIDAIRE LFSS2612TF0 Upon customer stated the fresh food side isnt cooling and the damper is making a noise. Put unit into diagnostics and forced damper to open. Damper isnt opening fully causing no cool and noise. Replaced damper and cycled to test. All ok damper works as it should. Freezer was packed tight. Advised customer to remove some items to promote better airflow. ; used 1 242303001 (DAMPER) from stock
RANGE - ELECTRIC GENERAL ELECTRIC JBS360DM1WW "Upon arrival customer stated that temps fluctuate a lot on both front burners. Removed back cover and found switch for right front burner shorting out. Installed new switch. Temp sensor in left front burner isnt contacting the pan fully allowing it to fluctuate. Unit needs 6 burner. ; ordrng 1 WB30X31058 (6 surface burner wit), pckd up 1 WB24T10025 (infinite switch)"
WASHER AMANA NFW7300WW00 Upon arrival found door boot missing outer spring clamp to hold it to the door. This is why the boot came off. Customer does not have clamp or know where it is. Secured door boot to run diagnostics to check for errors. F8E1 code present. Long fill/no fill error. When unit began to fill in test it poured out of the dispenser. Inspected and found hose torn from tub. Hose needs replaced. Cannot check rest of the machine for leaks. No visible signs of leaks anywhere else. Please order spring clamp and boot. Please mail out invoice. ; ordrng 1 W11032829 (clamp) and 1 W11366227 (hose)
RANGE LG LRE30453ST/01 "Upon arrival customer stated that after using self clean unit would no longer heat. Removed back panel to inspect. Bake and broil element are good. Thermal fuse is good, oven sensor is good. Not getting proper voltage to bake or broil element. Inspected relay board and found double relay shorted causing no heat. No loose wires or terminals at relay board. Unit needs relay board. ; rqstng P&A on 1 6871W1N012B (relay board(PW))"
OVEN WHIRLPOOL 790.9021201 "Unit is 10 years old in kitchen. Upon arrival tenant stated that unit wont heat in the oven, the left front burner is inop and element on light is always on. Ran unit in preheat at 350 to test. Unit intermittently heats due to a short at the control. Line to bake element is shorted at terminal of control. Element is good. Left front burner is inop because the terminal block has a shorted. Element on light is shorted through switch for the left front burner. Unit needs main control, overlay, terminal block and switch. ; rqstng P&A on 1 316419134 (overlay) and 1 316436001 (switch,infinite lrg) and 1 316557116 (clock/timer) and 1 5303935058 (term block)"
WASHER KENMORE 110.8287412 "Unit is 29 years old in laundry room. Upon arrival found unit wouldnt drain because motor isnt running but just hums. Removed cabinet and inspected. Found red wire from start capacitor broken at molex connector of motor. Repaired wire and ran to test unit agitates, drains, and spins as it should. Looked for reasons wire would break. Found tub spring at rear not connected to frame. This allowed the tub to move more than it should pulling the wire from the molex connector. Re-secured spring to new hole. Original hole spring went to rusted out. Unit spins smooth now. All ok."
REFRIGERATOR FRIGIDAIRE FFSS2315TE0 Upon arrival found ice bucket jamming up preventing ice from dispensing. Auger is good and so is solenoid. One tine on the ice bucket was bent. Straightened out tine and cycled auger to test. All ok no more binding up. If problem reoccurs advised customer wed have to replace the ice bucket.
REFRIGERATOR GENERAL ELECTRIC GFE26JMMAFES "Upon arrival customer stated that the unit stopped cooling in both sections. The ice in bucket had melted and leaked out, food thawed in freezer, and temps where in the 50s. Checked control with Newfi. Error for Ice house temp high is only current code. Other codes are door codes from 11 months ago. Ran fans, damper and compressor in diagnostics. All fans are working, damper is opening as it should. Temps are around 42 in fresh food, and 4 freezer at this time. Control is intermittently dropping out causing no cool. Unit needs control. ; rqstng P&A on 1 WR55X30598 (board t main bf vs)"
WASHER LG WT901CF Upon arrival customer stated that after power outage unit would no longer drain. Put unit in spin only to test drain pump. Getting voltage to pump but no movement. No blockages in pump. Replace pump and ran to test. All ok. Unit drains as it should.
WASHER KENMORE 110.8287412 "Unit is 29 years old in laundry room. Upon arrival found unit wouldn’t drain because motor isn’t running but just hums. Removed cabinet and inspected. Found red wire from start capacitor broken at molex connector of motor. Repaired wire and ran to test unit agitates, drains, and spins as it should. Looked for reasons wire would break. Found tub spring at rear not connected to frame. This allowed the tub to move more than it should pulling the wire from the molex connector. Re-secured spring to new hole. Original hole spring went to rusted out. Unit spins smooth now. All ok."
REFRIGERATOR FRIGIDAIRE FFSS2315TE0 Upon arrival found ice bucket jamming up preventing ice from dispensing. Auger is good and so is solenoid. One tine on the ice bucket was bent. Straightened out tine and cycled auger to test. All ok no more binding up. If problem reoccurs advised customer we’d have to replace the ice bucket.
RANGE - ELECTRIC GENERAL ELECTRIC JB645RK4SS Upon arrival customer stated that when boiling water on the left front burner it sparked under the glass and tripped the breaker. Removed top to inspect and found line 1 terminal off of burner and shorted to ground. This is why it tripped the breaker and sparked. Repaired terminal end and ran burner to test. Burner heats and cycles as it should. Checked other burners for signs of loose wires. None found. All ok.
COOKTOP JENN-AIR JGD8430ADB "Upon arrival customer stated that both right side burners will strike on their own. Removed cooktop from counter and removed top to inspect spark module. No signs of shorting at the burner igniters, no loose grounds, no loose connections. All switches are good. Spark module is shorting out causing right side to strike. Unit needs spark module. ; ordrng 1 WP74010766 (module- sp)"
REFRIGERATOR GENERAL ELECTRIC GFE26JMMAFES "Upon arrival customer stated that the unit stopped cooling in both sections. The ice in bucket had melted and leaked out, food thawed in freezer, and temps where in the 50’s. Checked control with Newfi. Error for Ice house temp high is only current code. Other codes are door codes from 11 months ago. Ran fans, damper and compressor in diagnostics. All fans are working, damper is opening as it should. Temps are around 42 in fresh food, and 4 freezer at this time. Control is intermittently dropping out causing no cool. Unit needs control. ; rqstng P&A on 1 WR55X30598 (board t main bf vs)"
OVEN LG LRE30451SB/01 Installed new relay board and main control. Ran unit to test to verify heat. All ok.
REFRIGERATOR MAYTAG MFW2055FRZ00 Installed all provided parts. Unit is running and cooling as it should. No more noise from fan. Advised customer that temps would be within normal in 24 hours. All ok.
OVEN LG LRG3061ST/01 Installed new oven igniter and preheated unit to 350 to test. Unit is heating up as it should and igniter is drawing correct amperage. No more F9 error. All ok.
REFRIGERATOR KENMORE 253.533223 "Unit is 17 years old in barn. Upon arrival customer stated that both sides aren’t cooling properly. Unit is sitting at about 60 degrees in both sections. Compressor is running, condenser fan is running, evaporator fan is running, damper is operating correctly. Removed evaporator to inspect frost pattern. Unit has frost on the capillary tube only. No frost pattern across the rest of the evaporator. Unit has a leak in the system. Due to age customer does not wish to repair."
DISHWASHER FRIGIDAIRE FFCD2413US2A "Installed wash motor and ran unit to test. Unit fills, washes, heats, and drains as it should. All ok."
DRYER GE GLEQ332AS2 "Upon arrival found start knob split and spinning on shaft. Turned shaft with pliers and unit started fine. Unit needs knob. Picked up from DAP and installed. All ok. Please mail out invoice. ; pckd up 1 134042800 (knob,rotary (wht))"
MICROWAVE KENMORE 790.8033331 "Upon arrival customer stated that unit sparks occasionally but doesn’t heat. Ran unit to test. No sparks but also low amp draw. All micro switches are good, good voltage from control to hv transformer, voltage to mag tube but no operation. Unit needs mag tube. Due to cost of repair customer is going to shop around and decide if they want to replace or repair."