Local Reviews
for Steve

Authorized Service Rated 4.9 out of 5 stars based on 88 customer reviews

Map of Middletown, OH

Great service




Review of Authorized Service

He is very professional and knowledgeable


Map of Dayton, OH

Only One I Trust for My Samsung Fridge!




Review of Authorized Service

Received great service from Steve. He was knowledgeable and personable. He gave me an honest and much appreciate opinion on repairing versus replacing and that is a rare find these days. Exceptional service and plan to use him on any future issues I have with my Samsung refrigerator.


Map of Franklin, OH

Service Tech a five star also.




Review of Authorized Service


Map of Middletown, OH

Mrs




Review of Authorized Service

The technician was very professional and on time.


Map of Centerville, OH

Great Service. Very like-able.




Review of Authorized Service


Map of Centerville, OH

Gary




Review of Authorized Service


Map of Monroe, OH

Good work but made a mistake that cost me $300.00




Review of Authorized Service

Steve didn’t put our water softener discharge line back in drain line. After couple of days we had water all over. Steve came out said drain line was clogged. Service not covered cost us $90.00 .We call plumber cost us $300.00 Days later we had water all over again. I found water softener discharge line on floor put it back in stand pipe. No more water problems. This is what happened to us. Cost us money for some ones mistake.


Response from Authorized Service:

I apologize you did not have a 100% positive experience with our company. I would like to talk further about your experience. Please call Marlise at the office, 937-252-3200. Thank you!


Map of Lebanon, OH

Very pricey




Review of Authorized Service

Was at work-husband says he wasn't there very long,but quickly diagnosed the problem-and charged us quite a bit for his time....so.....probably will shop around next time.


Map of Waynesville, OH

Great service




Review of Authorized Service

Steve was very flexible and worked around our schedule to get our washer working quickly


Map of Springboro, OH

Great Service




Review of Authorized Service

Steve was very knowledgeable and quick with my washer repair.


Bob




Review of Authorized Service

Great service, but even a better person. You are lucky to have Steve as part of your company. Worked fast with fantastic customer service.


Identified the problem almost immediately and fied it temporariy until he can get a new patl




Review of Authorized Service

Punctual, courteous and a great diagostic repair man!


Quick, friendly and high-quality repair service




Review of Authorized Service

Steve was great to work with on our recent dryer service. Highly recommended!


Microwave




Review of Authorized Service

Diagnosed the problem over the telephone, when the part arrived in the shop immediately responded and fixed the microwave


Great service




Review of Authorized Service

Very professional and did a great job! Thanks Steve!


Great service




Review of Authorized Service


Impressed




Review of Authorized Service

Nice man who apparently knew what he was doing!


Great Experience




Review of Authorized Service

Steve checked ahead to find a time convenient for both of us and called ahead. As he check my washer of 24 years he confirmed what I guessed, time for a new one. Price was reasonable for the call and we were able to discuss features on new washers to help me be ready for the purchase with a knowledge of what I needed in a new washer.


Great service




Review of Authorized Service

Steve explained the problem in laymen’s terms. Problem fixed!


Steve was great




Review of Authorized Service

Steve has been great in fixing our dryer.


Very Professional Service,




Review of Authorized Service


Unprepared




Review of Authorized Service

The tech kept asking me to get things for him. Towels, paper towels and left my front door open while he was working. He was not prepared (didn’t bring his own things) and I did not like my front door being left open while he was working


Response from Authorized Service:

I am sorry you did not have a positive experience with our company. If you would like to talk further about your experience, please feel free to call Marlise at the office, 937-252-3200. Thank you!


Very friendly and knowledgable




Review of Authorized Service

On-time, quick to replace part, friendly


great service




Review of Authorized Service


Great service, Steve G is the best!




Review of Authorized Service

Steve G is the best service guy ever. He is so nice, friendly, helpful, he fixed my leaking washing machine, It had been leaking for years & no other service men from different company’s could not figure it out. Thanks for saving my washing machine Steve, I’m so glad I don’t have to go buy a new washing machine, I was at the point if nobody could fix, I’ll have to buy a new one, but Steve saved the day. I will always go with him & never use anyone else, he does a great job & great service. You will not find a better service guy than Steve. Thanks so much!


Steve G.

Steve G.

DRYER MAYTAG HYE2460AYW Install new outlet pulley and blower wheel cycled unit test OK

Near Wilderness Way, Mason, OH 45040
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF28HFEDTSR/AA 07 Had customer with all that unit checks answer check heater all checked OK installed refrigerator section evaporator motor and main board also flushed out defrost drain line cycled unit test OK

Near Stanton Dr, Springboro, OH 45066
Steve G.

Steve G.

DISHWASHER BOSCH SHE3AR76UC/22 Customer states that the when she fills up the soap dispenser it leaks out. ; ordrd 1 121008380 (SOAP DISP)

Near Vannest Ave, Middletown, OH 45042
Steve G.

Steve G.

DRYER SAMSUNG DV395ETPASU/A1 Customer states that the unit is not heating. Check heater and power and found that the thermo fuse is out. Installed new fuse. Test ok.; ordrng 1 DC96-00887ATS (FUSE)

Near Hancock Cove, Franklin, OH 45005
Steve G.

Steve G.

DISHWASHER GENERAL ELECTRIC GDT695SSJ4SS Customer states that the unit is not draining. Found a loose wire to the pump assy. Reseated. Test ok.

Near Devon Dr, Liberty Township, OH 45044
Steve G.

Steve G.

REFRIGERATOR BOSCH B21CL80SNS Installed new icemaker cycled test OK old icemaker was returned back to office to send back as defective new

Near St Simons Ln, Washington Township, OH 45458
Steve G.

Steve G.

DBL OVEN THERMADOR n/a Customer states that the while pre heat or cooking the unit will completely shut down. Unit just stops. It doesnÕt trip any breakers. Zach techline.

Near Eleanor Dr, Springboro, OH 45066
Steve G.

Steve G.

REFRIGERATOR WHIRLPOOL ED5PVEXWS11 Customer states that the unit is leaking. Found that the defrost drain line is clog. Thawed out flush out. Test ok.

Near Cox Smith Rd, Mason, OH 45040
Steve G.

Steve G.

WASHER LG WT1201CV First time out the customer stated that the unit was working fine and that the lid was cracked. Durning the time of getting the lid in the unit started to not work. Same unit different issue since first time out. Now the unit is throwing out an error code of LE. Unit is 2 years old and in the laundry room; rqstng P&A on 1 1111 (MAIN BOARD) and 1 2222 (HALL SENSOR ) and 1 3333 (STATOR ) and 1 4444 (ROTOR)

Near Celestial Cir, Liberty Township, OH 45044
Steve G.

Steve G.

REFRIGERATOR GE GSH25JFRFWW "Customer states that the unit is not cooling . found that the evap motor is not working at all. Ice maker has never made ice, age 10-12 years in kitchen. ; rqstng P&A on 1 GEWR30X10093 (ICE MAKER) and 1 GEWR55X10942P (MAIN BOARD) and 1 GEWR60X10185 (EVAP MOTOR)"

Near Concord Hills Cir, Mason, OH 45040
Steve G.

Steve G.

RANGE GE JP336DD1BB "Customer states that the front right burner is not working. Range is 10 years old, and in the kitchen; rqstng P&A on 1 GEWB24T10119 (INF SWITCH) and 1 GEWB30T10136 (ELEMEN T)"

Near Homestretch Ln, Mason, OH 45040
Steve G.

Steve G.

REFRIGERATOR WHIRLPOOL W8RXEGMWB00 Customer states that the unit is not cooling. Unit is not going into defrost mode. ; rqstng P&A on 1 WP4388931 (DEFROST CONTROL) and 1 WPWP2315539 (EVAP MOTOR)

Near Homestretch Ln, Mason, OH 45040
Steve G.

Steve G.

OVEN WHIRLPOOL WFG510S0AT0 Customer states that she smells gas when she uses the unit. Duke energy came out and shut off the gas. Did turn the gas back on. Not able to smell any gas. Customer states that its only when she turns on the oven and she smells if for only a couple of sec. Did cycle the unit several times but not able to smell any gas that is not out of the norm. Customer does not have any leaks in the unit. Unit is 7 years old.

Near Sorg Pl, Middletown, OH 45042
Steve G.

Steve G.

DRYER GE GTD33EASK0WW Installed new heater assembly and wire harness assembly cycled unit test OK good nugget you need to smoke as a customer describe

Near Elaine Dr, Franklin, OH 45005
Steve G.

Steve G.

RANGE SAMSUNG NE58K9850WG/AA Customer states that the unit intermittently comes up remove probe when probe is not installed. Clean out the probe insert.

Near Hocking Meadow Circle, Monroe, OH 45050
Steve G.

Steve G.

DISHWASHER GE GSD3200G00BB Installed new timer cycled unit test OK

Near Celestial Cir, Liberty Township, OH 45044
Steve G.

Steve G.

REFRIGERATOR LG LFX25974SW/ 05 Customer states the the unit is leaking and condensation is all around the dispenser assy. Unit is not making ice as well and leaking from ice maker. ; rqstng P&A on 1 ABN72938901 (DOOR CHUTE) and 1 ACQ75432151 (DISPENSER COVER) and 1 EBS61443386 (ICE MAKER ASSY)

Near McCray Blvd, Springboro, OH 45066
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF28JBEDBSG/AA Customer states that the unit is not making ice. Found that the ice maker had ice build up. Thawed out. Installed new upgraded ice maker and clip assy. Sealed up the ice room. ; ordrng 1 DA82-02367ATS (CLIPS) and 1 DA97-15217DTS (ICE MAKER)

Near Greycliff Trail, Franklin, OH 45005
Steve G.

Steve G.

DRYER LG DV330AEW/XAA "Customer states that the unit is squealing, found that the idler pulley was ticking.. Installed new idler pulley. Cycled. ; ordrng 1 DC93-00634ATS (IDLER PULLEY)"

Near Greycliff Trail, Franklin, OH 45005
Steve G.

Steve G.

WASHER MAYTAG MVWB765FW0 Customer states the the unit is fabric softener dispenser is full of water after each load. Removed the dispenser and clean out build up in the dispenser. Cycled. Test ok

Near Music Cir, Springboro, OH 45066
Steve G.

Steve G.

DRYER SAMSUNG DV50K7500EV/A3 Install new idler pulley in right rear roller clean unit out cycled unit test OK

Near Wilmington Rd, Lebanon, OH 45036
Steve G.

Steve G.

DISHWASHER BOSCH SGE53U55UC/BC Customer states that the unit is not drying. Customer heater is good. Customer needs a main board. Customer is going to look for POP. Once they find it they will take a pic or had it ready for the tech. If the customer does find the receipt or does what unit repaired. Pre-order the part. Part number 12006924. 196.66Labor 145.00. Plus tax

Near Ashley Terrace, Middletown, OH 45042
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF28HFEDTSR/AA Customer states that the left door bottom is sticking out a bit. Made adjustment to door gasket. Customer ok.

Near Old Carriage Ct, Monroe, OH 45050
Steve G.

Steve G.

RANGE FRIGIDAIRE LGEF3046TFH Installed new clock assy and overlay. Test. Ok

Near Harveysburg Rd, Waynesville, OH 45068
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF28HFEDTSR/AA 07 Customer states that the refrigerator section is not cooling. Customer sent tech great pictures so tech could order parts. ; ordrd 1 DA94-02679A (MAIN BOARD) and 1 DA97-12815B (EVAP MOTOR. )

Near Stanton Dr, Springboro, OH 45066
Steve G.

Steve G.

WASHER LG WT1201CV Installed new lid test OK

Near Celestial Cir, Liberty Township, OH 45044
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF31FMESBSR/AA "Customer states that the unit is not cooling in the ref section. Customer needs ice maker upgrade kit and clips, and main board, with evap motor. Cust must shut down 2 days prior to coming out. Cust may shut down much sooner. ; rqstng P&A on 1 1111 (MAIN BOARD) and 1 2222 (REFRIGERATOR EVAP MOTOR) and 1 DA82-02367A (CLIPS) and 1 DA97-15217D (ICE MAKER)"

Near Mason Ave, Monroe, OH 45050
Steve G.

Steve G.

DRYER SAMSUNG DV331AEW/XAA Found that the drum was not turning. Found a broken belt. Installed new belt assy. Cycled. ; ordrng 1 6602-001655TS (BELT)

Near Sunset Dr, Carlisle, OH 45005
Steve G.

Steve G.

OVEN GE JKB3860J6BG Upper oven will not bake. Installed new bake element. Cycle.

Near Lighthouse Trail, Dayton, OH 45458
Steve G.

Steve G.

HOME LAUNDRY - E GE GUD27ESSM1WW Customer states the the unit is not filling up. Start to fill then stops. Found the cold water valve wire was very loose. Reseated and secure wire. Cycled

Near E Sycamore St, Miamisburg, OH 45342
Steve G.

Steve G.

DRYER WHIRLPOOL WED94HEXW0 customer states that the unit would not power on. The house breaker was turn off. Reset breaker and the unit did come on. Cycled the unit several times and the unit did come on and did heat. Customer does have to clean out the house vent.

Near Patti Dr, Franklin, OH 45005
Steve G.

Steve G.

REFRIGERATOR FRIGIDAIRE LGHB2869TF3 Installed new air tower gasket.

Near Springmill Dr, Springboro, OH 45066
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF263TEAESG/AA Customer states that the unit is leaking under the deli drawer. Removed the back wall and did not see that the drain line was frozen up. Did see water dripping from one of the factory screw holes. Push just under the hole and water came squatting out. Tech to call warranty company. Email pictures to Samsung They review and gave 7000 ticket numberSpoke to Tina at warranty company advised her of the 7000 ticket number technician called customer and advise she should be expecting a phone call from vendor in the next couple business days

Near Cincinnati Dayton Rd, Liberty Township, OH 45044
Steve G.

Steve G.

RANGE FRIGIDAIRE LGEF3046TF Customer states that the unit clock assy fell thru while the customer was pushing the buttons. ; ordrd 1 316419841 (BLACK OVERLAY) and 1 5304509229 (CLOCK ASSY)

Near Harveysburg Rd, Waynesville, OH 45068
Steve G.

Steve G.

DRYER SAMSUNG DV50K7500EV/A3 Installed new idler pulley and rear rollers. Cycled. ; ordrng 2 1111TS (REAR ROLLERS)s and 1 DC93-00634ATS (IDLER PULLEY)

Near Wilmington Rd, Lebanon, OH 45036
Steve G.

Steve G.

WASHER LG WT7200CV Customer states no matter what size load the unit will 6 times out of 10 will go to spin and not go into spin and start the wash cycle all over. Also the unit will drip into the tub when not in use. ; ordrng 1 1111 (SUPPORT RODS) and 1 2222 (WATER VALVE ASSY. ) and 1 3333 (MAIN BOARD)

Near Bentbrook Ct, Springboro, OH 45066
Steve G.

Steve G.

WASHER LG WM2101HW Customer states the the unit will not spin out. Installed new hall sensor. Cycled unit. Test ok. ; ordrng 1 6501KW2002ATS (HALL SENSOR )

Near S Elm St, Dayton, OH 45449
Steve G.

Steve G.

WASHER MAYTAG MVWX655DW0 Custom states that the unit is not spinning all the time. Tech visually inspected underneath the unit and every thing looked good. Tech had customer throw a load of clothes in to do a load test. Customer did agree that the clothes did come out dry.

Near Home Ave, Dayton, OH 45449
Steve G.

Steve G.

REFRIGERATOR FRIGIDAIRE FFHS2611LWKA Customer states that the unit started making noise and then the fan stop. Found ice build up around the fan area coming from the fill chute going into the ice maker. Covered the chute up cycled.

Near Hamilton-Middletown Rd, Franklin, OH 45005
Steve G.

Steve G.

ROOM AIR CONDITI HAIER HPN14XCM Customer had a surge. Customer had the unit plugged into a surge protector. Pictures taken. Per Warrantech unit is getting exchanged.

Near Hamilton Trenton Rd, Trenton, OH 45067