Local Reviews
for Steve
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John - Liberty Township, OH
Steve has been & was amazing again. He is a true professional.
Excellent service!
Barbara - Miamisburg, OH
good service
Bobby - Dayton, OH
Excellent service, quick work
Anthony - Liberty Township, OH
Steve was going to be in my neighborhood that morning so called and moved my time to earlier. He was in and out in less than 30 minutes.
Great
Doris - Middletown, OH
He fixed it and did a great job
Great Service
David - Mason, OH
We have had Steve on several occasions. He is patient, friendly and always thorough.
Oven Repair/Service
Frederick - Centerville, OH
Exemplary care and service. And Steve has an outstanding personality.
Great service
Gary - Dayton, OH
Excellent, professional and on time service.
Sharon
Sharon - Liberty Township, OH
Great service. Quick.
DON
Wehrmeyer - Middletown, OH
Great fast service
Rick is very knowledgable and completed the service quickly
Vicki - Lebanon, OH
Always get great service
Owner
Stanlee - Franklin, OH
Great service and knowledgeable
DEJAY9 - Springboro, OH
Dishwasher and washer
Constance - Miamisburg, OH
Dennis
Dennis - Mason, OH
Steve did a great job Great to work with
Expert service
Fred - Mason, OH
Steve was polite, friendly and very knowledgeable. Handled the issue and explained everything. I would consider him a great asset to Authorized Service.
Carolyn
Carolyn - Lebanon, OH
Professional, precise, timely excellent service. Highly recommend. The cost is very reasonable. The gentleman has been here for another appliance. A pleasure to see him again.
Refrigerator Service
Cecelia - Liberty Township, OH
The technician met me at 6;20 am so I didn’t have to take off work. This was a very nice accommodation.
Washer repair
John - Franklin, OH
Great Service. Arrived on time as per appointment
Leanora - Franklin, OH
Mr
Robert - Springboro, OH
Steve was awesome!!
Great Servoce
Michael - Middletown, OH
Doug and friend were friendly and professional. Great job!
Great service!!!
Cory - Monroe, OH
Great Service
Kimberly - Franklin, OH
I have been using Authorized Service for many years. Steve (who services my area) is Awesome!! He is knowledgeable, fast, professional & very nice!! When I called for my dish washer I was hoping Steve still worked there. I was Very Happy when I was told he would be the one to come to my home!! I have recommended Authorized Service to my friends & family!!
Like a member of the family!!
Pedro - Washington Township, OH
Authorized Service has been so reliable, its like we gained another member of our family. Anytime we need something done, they’re on it. I have them on speed dial. Seriously, look no further.
Steve G.
DISHWASHER WHIRLPOOL WDT920SADM2 Installed new seal sub dispenser and lower spray arm cycle unit checked OK
Steve G.
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA 01 Units upper ice maker is not making ice. Installed new ice maker and clips assy. Sealed up the ice room with silicone. Cycled unit. Customer had taken a hair dryer to the ice room and melted part of the liner and the auger assy. Auger assy will not come out due to the the liner being warped. Also melted the ledge that the water comes down. ; pckd up 1 DA82-02367A (CLIPS) and 1 DA97-15217B (ICE MAKER)
Steve G.
DISHWASHER FRIGIDAIRE LFID2426TF3A Customer states that unit is not starting. Customer will come into the kitchen and the lights will be off and then the unit will not be running sometimes and the lights are on. Customer states that its an intermittent issue. Customer is going to call vendor. Customer did try several times before calling for service. Customer did state that the unit only worked one time out of about 15 timers. Customer refused further service.
Steve G.
REFRIGERATOR GE GFE29HMEJES something is blocking the drain line either it’s an object or insulation had shifted pinching the line due to it being inside the cabinet unit is not repairable spoke to Brandy at warranty companyBrandy HBWAutho 138242102348
Steve G.
DOUBLE WALL OVEN GE JKP28W0F1WW "Installed new lower oven thermostat, upper oven sensor and main control. Cycled unit test ok."
Steve G.
WASHER WHIRLPOOL WFW5090GW Spoke to Stacy at the warranty company customer is having issues with programming the unit Stacy is sending out another company for a second opinion unit is working fine otherwise
Steve G.
REFRIGERATOR FRIGIDAIRE LGHB2869TF5 Customer has ice build up on the towner and Mullen strip keeps coming off. Found that the tab for the Mullen strip clip was broken. ; rqstng P&A on 1 FR242185670 (RIGHT REF S/S) and 1 FR242185670 (AIR TOWER) and 1 FR242185670 (GASKET) and 1 FR5304510307 (MAIN BOARD)
Steve G.
WASHER WHIRLPOOL WTW7300DW0 Customer states that the unit is not spinning or washing and making a ticking noise. found several error codes in the unit. Tilt the unit back and found that the unit gear case has been leaking oil; rqstng P&A on 1 WPW10734521 (CLUTCH) and 1 WPW10754158 (STATOR) and 1 WPW10754161 (ROTOR) and 1 WPW10811956 (GEARCASE) and 1 WPW11130359 (SUPPORT RODS)
Steve G.
WASHER SAMSUNG WF45K6500AV/A2 installed new damper front and back.. installed. New main board. Cycled.
Steve G.
OVEN FRIGIDAIRE FFEF3016TS Customer handle kept falling off. Installed new handle. ; pckd up 1 5304520635 (BLACK HANDLE)
Steve G.
REFRIGERATOR SAMSUNG RF25HMEDBSG/AA 03 Customer states that the unit is not making ice. Found ice build up. Thawed out the ice room and pulled out the waterline tube and seal up the the ice room. Cycled.
Steve G.
WASHER SAMSUNG WF45H6300AW/A2 Customer has a tear in the boot. Tech pre order; ordrd 1 DC97-16140G (DOOR BOOT)
Steve G.
WASHER SAMSUNG WF45H6300AW/A2 Customer states that the unit display is out and will not go into agitation. Found that the unit is loud in spin. Unit needs tub job. Adv customer not to use the unit at all. ; rqstng P&A on 4 1111 (SHOCKS)s and 1 2222 (ROTOR) and 1 3333 (STATOR) and 1 4444 (SPIN BASKET. ) and 1 5555 (REAR TUB) and 1 6666 (FRONT TUB) and 1 7777 (SEAL BETWEEN TUBS) and 1 8888 (DOOR BOOT)
Steve G.
DRYER KENMORE 110.861741 Installed new start button. ; rqstng P&A on 1 1111 (DOOR CATCH) and 1 2222 (DRUM ASSY )
Steve G.
DRYER - ELECTRIC LG DLEX3700V Found the temp sensor was out;. Installed new sensor; ordrng 1 1111TSDAN (;TEMP; SENSOR)
Steve G.
DISHWASHER KITCHENAID KDPE234GPS0 Customer states that the unit is not heating ; ordrd 1 WPW11305303 (BOARD)
Steve G.
WASHER LG WM4370HKA Customer states that the unit is not spinning. Found that the unit needs a tub job. X2 men X2 hours ; ordrng 1 1111 (STATOR) and 1 2222 (ROTOR) and 1 3333 (SPIN BASKET) and 1 4444 (SEAL BETWEEN THE TUBS) and 1 5555 (FRONT TUB) and 1 6666 (REAR TUB)
Steve G.
RANGE - ELECTRIC MAYTAG MER8674AS Customer states the unit is not heating up. Found the bake element is blister up.; ordrng 1 W10779716 (elmnt-bake)
Steve G.
OVEN KENMORE 790.48179 Installed new main relay board and control. Cycled. Unit test ok.
Steve G.
OVEN FRIGIDAIRE LGEF3043KFK Installed new oven sensor installed new control board and overlay found all control board caught fire cycled unit test OK
Steve G.
MICROWAVE KITCHENAID KHMS2056SSS-2 Installed new door assy. Load test
Steve G.
REFRIGERATOR FRIGIDAIRE LFHB2751TF2 Customer states that the unit is not making ice. Found the fill tube was frozen installed new full tube kit. Cycled. ; pckd up 1 241920106 (FILL TUBE)
Steve G.
WASHER ELECTROLUX EFLS627UTT0 Installed new lower and upper dispenser installed new drip tray install new water valve cycle check OK
Steve G.
WASHER LG WT1901CK Customer states that the unit has a bad odor to it. Did drink the water out of the tap. Did tip unit back and see if their was a article . Remove wash plate did not see any articles of clothing.
Steve G.
WASHER WHIRLPOOL WTW7040DW0 "Customer states that the unit is leaking, not spinning out. Found that the gearcase has been leaking oil and the bearing is rip. Customer has several issues with the unit. ; rqstng P&A on 1 WPW10752189 (SCREW) and 1 WPW10754158 (STATOR) and 1 WPW10754161 (ROTOR) and 1 WPW10754448 (CLUTCH) and 1 WPW10811956 (GEARCASE) and 1 WPW11130359 (SET OF SUSPENSION RODS)"
Steve G.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA 03 "Unit is not cooling. Found several issues with the unit. Unit needs ice maker upgrade kit, middle drawer control is out and refrigerator section evap motor is not working. Unit is 6 years old in kitchenMust unplug for two days. ; rqstng P&A on 1 1111 (BEVERAGE DOOR CONTROL. (POSSIBLE DOOR ) S/S) and 1 2222 (REFRIGERATOR EVAP COVER WITH MOTOR) and 1 3333 (TEMP SENSOR (REFRIGERATOR SECTION)) and 1 DA81-05595A (SEALANT) and 1 DA82-02367A (CLIPS) and 1 DA97-15217D (ICE MAKER)"
Steve G.
WASHER WHIRLPOOL WTW5840BW0 Customer states that the unit is not draining. Removed the water from the unit and clear out the drain line with build up of rubber mat. Cycled unit
Steve G.
REFRIGERATOR SAMSUNG RF263BEAESG/AA 01 "Customer states that the unit is not making ice. thawed out ice room, installed new clips, sealed up ice room and pulled waterline that feeds the ice maker line out. C; pckd up 1 DA81-05595A (SEALANT ) and 1 DA82-02367A (CLIPS)"
Steve G.
DRYER SAMSUNG DV48J7770EP/A2 01 Installed new motor assembly cycled unit test OK
Steve G.
DRYER KENMORE 110.861741 Unit will not run unless you hold the start button Unit is in the laundry room and is approx 26-30 years old. Customer states the they could smell something burning. ; rqstng P&A on 1 1111 (MOTOR) and 1 2222 (BLOWER WHEEL) and 1 3333 (IDLER PULLEY ) and 1 4444 (BELT) and 4 5555 (ROLLERS)s and 1 6666 (START BUTTON.)
Steve G.
REFRIGERATOR GENERAL ELECTRIC GNE29GSHDSS Install new main board and install new condenser fan cycled unit test OK
Steve G.
WASHER LG WM3550HVCA Customer had OE error code. Found that the unit had a bad drain pump. Installed new drain pump assy. ; pckd up 1 4681EA2001T (DRAIN PUMP)
Steve G.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Installed new water valve switch cycled unit test OK
Steve G.
WASHER SAMSUNG WA50K8600AV/AA Customer states that unit is not draining. . Found a broken yellow wire to the pump. Repair and reseated wire. Cycle.
Steve G.
WASHER WHIRLPOOL WFW5090GW Installed new control panel board and lock cycled unit test OK return main board
Steve G.
REFRIGERATOR SAMSUNG RF28HFEDTBC Customer states that the lower ice maker does not make. Found that the water chute for the lower ice maker was frozen. Did install new ice maker assy. Cycle. ; pckd up 1 DA97-07603B (ICE MAKER)
Steve G.
RANGE MAYTAG MERH865RAB Customer states that the unit is not baking. Found the bake element was burnt in half.
Steve G.
WASHER BOSCH WFMC8401UC/10 Installed new pump assy. Cycled unit test ok.
Steve G.
DRYER SAMSUNG DV42H5000EW/A3 03 Customer states that the unit is not heating. Installed new heating element. ; pckd up 1 DE486A (ELEMENT)
Steve G.
REFRIGERATOR SAMSUNG RF263BEAEBC/AA Customer states that the unit is leaking and not making ice. Thawed out and installed new ice maker and clips assy. sealed up ice room and removed the back cover and thawed out defrost drain line. Test ok. ; ordrng 1 DA81-05595ATS (SEALANT) and 1 DA82-02367ATS (CLIPS) and 1 DA97-15217DTS (ICE MAKER)