Local Reviews
for Steve

Authorized Service Rated 4.9 out of 5 stars based on 239 customer reviews

Map of Middletown, OH

Dryer too old to repair, so I ended up with a new Maytag set Hope they last 27years like the last set!




Review of Authorized Service

Steve is straight forward and seems very honest. That is the reason we called him back the 2nd time. Will always call him for any appliance problem.


Map of Liberty Township, OH

Great




Review of Authorized Service

Very. Good goods proper


Map of Trenton, OH

Pam




Review of Authorized Service

Service technician was amazing. The way he explain the issue and he also pointed out and was showing me what had failed. Very personable really made me feel very comfortable while he was in my home. Well dressed and just a joy. The call was covered under warranty, I will always recommend that they come out.


Map of Dayton, OH

Great service




Review of Authorized Service

Steve went above and beyond replacing the line and stopping another leak that I didn’t even know about


Map of Liberty Township, OH

Professional and fast




Review of Authorized Service


Map of Spring Valley, OH

Anna




Review of Authorized Service


Map of Miamisburg, OH

Awesome, great job




Review of Authorized Service

Great


Map of Middletown, OH

Very Knowledgeable Technician




Review of Authorized Service

Technician was excellent! Was on-time, knew what to do regarding the problem, did not try to increase expense with unneeded parts, explained company policies. Will contact company if appliance issues occur in the future. Highly recommended.


Map of Dayton, OH

Great Service




Review of Authorized Service


Map of Dayton, OH

Very professional and fast with excellent knowledge and unmatched service!




Review of Authorized Service

Was the best service call I ever had! Thanks!


Efficient, neat, prompt, excellent service




Review of Authorized Service

Very pleased with service provided


Awesome Experience




Review of Authorized Service

From the person answering the phone to my interactions with Steve, my experience with the company was outstanding. I was given options, never felt pressured, and always felt like I was dealing with professionals. Very friendly and helpful professionals too. Steve was awesome!


Highly professional, expert service




Review of Authorized Service

Steve was the technician that serviced my appliance, he was prompt, friendly, and expertly fixed my appliance. And followed 100% Covid safety procedures while in my home. Highly recommended!


Excellent Service




Review of Authorized Service

The Service Associate was very timely and very helpful in quickly resolving our issue. He also was wearing his PPE like we were and that is something to be thankful during this Covid-19 era.


#2




Review of Authorized Service

Well done by the technician.


Excellent Service




Review of Authorized Service

Steve was awesome!!! Great personality easy to talk to just very impressed great guy!!! Service was scheduled perfect super company and customer service!!! Thank you Steve Stay Safe and Healthy!! You ROCK!! The Senger's


No. I can't stand being required to write a review




Review of Authorized Service

If you want a survey, then have the courtesy to accept what the customer wants to tell you, not forcing us to do more than that, okay? This is annoying. And besides that, the service was drastically overpriced.


Bob




Review of Authorized Service

Steve was very professional and thorough.


Great job




Review of Authorized Service

He figured out the problem and had it fixed in 10 min thanks


Service, Availability, Professionalism - All Excellent!




Review of Authorized Service

Technician (Steve) was very efficient, professional and knowledgeable. Very organized and detailed. Had all parts needed in service vehicle. Was able to add another appliance repair while he was here without need to schedule another appt. Very happy with this Company!


Great job & efficient




Review of Authorized Service


Great service




Review of Authorized Service


Great experience!




Review of Authorized Service

Timely expertise, friendly technicians.


Great Service




Review of Authorized Service


Great




Review of Authorized Service

Great person. Good job


Steve G.

Steve G.

MICROWAVE KENMORE 790.8036331 Unit is 7 years old in kitchen.Unit is a microwave not a hood. Customer wants to unit to vent outside not above the microwave as it should. I adv. customer that they need to get a hood and have a contractor vent it outside.

Near Stone Ridge Ln, Middletown, OH 45044
Steve G.

Steve G.

DRYER MAYTAG LDE840ACL Unit is not heating as well as it should...Customer is not going to repair. Est of 500.00. Parts labor and tax

Near Hamilton Middletown Rd, Middletown, OH 45044
Steve G.

Steve G.

REFRIGERATOR FRIGIDAIRE LGHX2636TF5 Customer had freezer bins falling down. Warranty sent him the bins and they continue to drop down. Tech put spacers next to the rails. Load test.

Near Tytus Ave, Middletown, OH 45042
Steve G.

Steve G.

DISHWASHER LG LDP6797BD Customer unit will not respond when the unit is closed. Customer need console assy and latch. Customer is not going to repair the unit.. He is going to call warranty company to see if they will cover repair.

Near Weidner Rd, Springboro, OH 45066
Steve G.

Steve G.

WASHER SAMSUNG WA40J3000AW/AA 12 Customer states that the unit is loud in drain. Cycled unit and was not able to get the unit to recreate the noise.

Near Linn Rd, Liberty Township, OH 45044
Steve G.

Steve G.

WASHER GE GTW680BSJ3WS Installed new bank control cycled unit program unit test OK

Near Pinebrook Ln, Springboro, OH 45066
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF23J9011SR/AA 08 Unit is not making ice. ; ordrng 1 1111 (UPGRADE ICE MAKER KIT )

Near Pursley Ln, Springboro, OH 45066
Steve G.

Steve G.

REFRIGERATOR WHIRLPOOL WRT519SZDW02 Unit is not freezing. Found that the unit has a restriction in the freezer evap.Unit needs a system job. ; rqstng P&A on 1 W10836706 (evaporator) and 1 W10843121 (filter dryer) and 1 W11092625 (compressor)

Near Glenn St, Trenton, OH 45067
Steve G.

Steve G.

RANGE FRIGIDAIRE LFEF3048QFB "Front right burner is not cycling. ; ordrd 1 316436001 (switch,infinite lrg)"

Near Chimney Ct, Mason, OH 45040
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF28HMEDBSR/AA 10 Unit is not making ice. ; rqstng P&A on 1 1111 (ICE MAKER UP GRADE KIT) and 1 2222 (ICE CONTAINER. )

Near Scarlet Oak Ct, Mason, OH 45040
Steve G.

Steve G.

REFRIGERATOR FRIGIDAIRE LGHB2867PF6A Found that frost on top of the liner in the freezer . Normally that is usually caused by the door left open. Customer is going to thaw out and keep track of it.

Near Heatherwoode Cir, Springboro, OH 45066
Steve G.

Steve G.

REFRIGERATOR FRIGIDAIRE FFHS2611LBRA Installed new control cycled unit test OK

Near Laurel Glen Dr, Springboro, OH 45066
Steve G.

Steve G.

RANGE KENMORE 790.410228 Installed new fuses in main relay board on the back cycled unit test OK

Near Beacon Ct, Washington Township, OH 45458
Steve G.

Steve G.

WASHER SAMSUNG WA45H7000AW/A2 02 Customer states that the unit is leaving marks on her clothes. Did check the gearcase and the stator. Load test the unit and unit had no unusual noises. Check wash plate and plate was not strip out.

Near Scotch Pine Dr, Springboro, OH 45066
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF263TEAESG/AA01 Installed new refrigerator temp sensor icemaker kit refrigerator back wall and top roller glide for left door cycle test OK

Near Moyer Dr, Franklin, OH 45005
Steve G.

Steve G.

REFRIGERATOR WHIRLPOOL GI5FSAXVY03 Install new front control assembly test OK

Near Langdon Dr, Centerville, OH 45459
Steve G.

Steve G.

DISHWASHER KITCHEN AID KDTM504EPA2 Installed new spray arm that’s OK

Near Courtyard Pl, Dayton, OH 45458
Steve G.

Steve G.

DISHWASHER WHIRLPOOL WDT780SAEM1 Unit is not washing. Found the unit had water in it. Heard the board relays clicking. Unit did drain with out hitting anything. Unit needs main board and motor Unit is in the kitchen and is 9 years old; rqstng P&A on 1 W10605057 (pump&motor) and 1 W10854221 (cntrl-elec)

Near Renaissance Blvd, Franklin, OH 45005
Steve G.

Steve G.

WASHER SAMSUNG WA50M7450AW/A4 "Unit is not powering on, or unlocking. Power out of plug. ; rqstng P&A on 1 1111 (MAIN BOARD AND DISPLAY) and 1 2222 (LOCK. ) and 1 3333 (CAPACITOR)"

Near Kilkerry Dr, Middletown, OH 45042
Steve G.

Steve G.

DISHWASHER BOSCH SHE43P16UC/56 Bosch is covering diagnostics . Unit needs a drain pump.

Near Verbena Ln, Liberty Township, OH 45044
Steve G.

Steve G.

RANGE BOSCH HIIP055U/01 installed new touch pad board cycle unit test OK

Near Vienna Woods Trail, Dayton, OH 45459
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF28HFEDTSR/AA 07 Installed new refrigerator back wall installed new main board cycled unit checked OK

Near Pineleigh Ct, Mason, OH 45040
Steve G.

Steve G.

BUILT- IN MICROW SAMSUNG ME18H704SFG Door is not latching... installed new door latch. ; ordrng 1 1111.DN (DOOR LATCH)

Near Niderdale Way, Middletown, OH 45042
Steve G.

Steve G.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 Unit was completely dead. Customer trip breaker and when it came on unit started up. ; rqstng P&A on 1 W10830278 (cntrl-elec) and 1 W10843055 (cntrl-elec)

Near Cousin Dr, Carlisle, OH 45005
Steve G.

Steve G.

DISHWASHER KITCHEN AID KDTM504EPA2 One of the auditors on the lower spray arm is locked up will not turn; ordrd 1 W10860176 (arm-spray)

Near Courtyard Pl, Dayton, OH 45458
Steve G.

Steve G.

WASHER GE GTW680BSJ3WS Unit started up on the customers when not in use;. Pump kick on. GEWH22X29345; ordrd 1 WH22X29345 (MAIN BOARD)

Near Pinebrook Ln, Springboro, OH 45066
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF22K9581SG/AA Install that new ice room fan motor and auger

Near Mere Dr, Mason, OH 45040
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF28HMEDBSR/AA 07 "Installed new ice maker, and seal up the ice room."

Near Chablis Dr, Liberty Township, OH 45011
Steve G.

Steve G.

DRYER GE GTD45EASJ2WS Unit is making a noise. Cycled the unit and unit check out off. Tech did not find any issues with the unit. Did not hear any unusual noises.

Near Barret Rd, West Chester Township, OH 45069
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF24FSEDBSR/AA 11 Installed new icemaker icemaker clips and sealed up ice room installed new refrigerator evaporator cover move temp sensor in refrigerator section installed new main board cycled unit test OK

Near Butler Warren Rd, Mason, OH 45040
Steve G.

Steve G.

WASHER KENMORE 110.226221 Found that the pump shaft was broken. Installed new pump assy. Cycled. 14-16 year old in laundry room.

Near 7 Pines Dr, Dayton, OH 45449
Steve G.

Steve G.

REFRIGERATOR LG LSC27931ST Unit is leaking. Customer wants water line replaced. Replace the 5/16 water line. Had water line on truck. Also noticed the copper line was leaking. Cut off a section and installed new compression fitting and nut. Customer did have the unit out when tech arrived and tech did point out scratch marks on floor.

Near Tipton Ct, Dayton, OH 45458
Steve G.

Steve G.

DRYER KENMORE 110.696528 "Unit is loud. Found the roller was out. Installed new dryer repair kit. Both rollers, idler puller and belt. Cycled. Unit is 12-14 Rob approved via phone; used 1 44392065 (DRYER REPAIR KIT) from stock"

Near Creek Landing Way, Washington Township, OH 45458
Steve G.

Steve G.

DISHWASHER BOSCH SHE3ARF2UC/22 Customer needed to reschedule; schdld next appmnt for 5/22 FRI 12 pm

Near North St, Waynesville, OH 45068
Steve G.

Steve G.

DRYER MAYTAG MEDB835DW3 Unit is making a loud squeaking noise. Installed new idler pulley. Cycled. ; used 1 W10837240 (BRACKET) from stock

Near Chestnut Hill Dr, Mason, OH 45040
Steve G.

Steve G.

MICROWAVE GE SCB2000CBB03 Customer states that the unit ;is sparking and it doesn’t do it all the time. Customer did have a video to it. Load test the unit several times and it did arch once out of 4 times. Another company was out in February and replace the mag tube. Unit is 19 years old. In kitchen.; rqstng P&A on 1 WB06X10215 (wave guide cover) and 1 WB26X26222 (magnetron asm) and 1 WB27X10037 (diode-cable assy)

Near Fairwood Ct, Miamisburg, OH 45342
Steve G.

Steve G.

REFRIGERATOR WHIRLPOOL GI5FSAXVY03 Unit display is not responding . Unit is 10 years old in kitchen; ordrd 1 W10740218 (cntrl-elec)

Near Langdon Dr, Centerville, OH 45459
Steve G.

Steve G.

RANGE BOSCH HIIP055U/01 Tech was not able to get the unit out due to the way it was installed or the floor. Tech and customer did try several times. Tech advised the customer he was not going to fight with the unit and the unit should be able to slide out without any fighting. Customer will have to get the unit out and he will call when he does. MUST HAVE 3 HOURS ON RETURN. ; saved tckt

Near Vienna Woods Trail, Dayton, OH 45459
Steve G.

Steve G.

MICROWAVE JENN AIR JMC7000ADB Unit in the kitchen. 22 years old Load test the unit and unit is not heating up. ; rqstng P&A on 1 AM13091701 (;DIODE) and 1 W56001219 (CAPACITOR ) and 1 W56001239 (MAGTUBE)

Near Appaloosa Trail, Mason, OH 45040
Steve G.

Steve G.

RANGE THERMADOR PRG486WDH/03 Installed new main board per Techline cycled unit

Near Country Brook Ct, Springboro, OH 45066