Local Reviews
for Steve

Authorized Service Rated 4.9 out of 5 stars based on 290 customer reviews

Map of Middletown, OH

Very professional and focused on his work.




Review of Authorized Service

ID the problem and corrected it within 30 minutes. Not his first rodeo.


Map of Middletown, OH

Couldn't have asked for better.




Review of Authorized Service

Steve G did a great job, quickly, to our complete satisfaction.


Map of Liberty Township, OH

Excellent service and explanations of the job.




Review of Authorized Service

Steve is extremely professional and enjoys teaching what and why the problems occur.


Map of Mason, OH

Job well done!




Review of Authorized Service

Came promptly. Technician was friendly, polite, and knowledgeable. Fixed oven quickly, gave me advice for future. Iā€™m very pleased!


Map of Mason, OH

Randy




Review of Authorized Service


Map of Hamilton, OH

Great service




Review of Authorized Service


Map of Middletown, OH

Awesome personality




Review of Authorized Service

Having the pleasure to meet Steve now twice. Hey provides excellent customer service along with a great attitude.


Map of Mason, OH

Great tech!




Review of Authorized Service

Steve was outstanding


Map of Mason, OH

excellent service




Review of Authorized Service

Steve was efficent knew what he was doing got the job done and out he went.


Map of Middletown, OH

Great service, friendly and respectful tech




Review of Authorized Service


Great Service




Review of Authorized Service

Our service technician, Steve, was very nice and took time to answer our questions. He didn't rush through the repair process.


Gail




Review of Authorized Service

Job well done


Bill




Review of Authorized Service

Great service. Technician very nice and friendly. Can you give me his name?


Great efficient and fast service!!




Review of Authorized Service

He was extremely competent. His work was quick, thorough, and efficient! I am extremely satisfied and would highly recommend his work!!


Washer repair




Review of Authorized Service

Very knowledgeable service representative


Great Service




Review of Authorized Service

Steve was ahead of schedule which worked out perfectly. He called ahead of time to let us know he could be early. Steve arrived was very professional and was very cautious moving our appliance around making sure no other issues would occur. He explained everything very thoroughly to the extent of replacing the failed warranty part showing us why the part failed and what the manufacturer has done to fix and replacing the new part. Steve showed us all the resets for the appliance along with some things we did not know it even did. We have had appliance service folks in our home before for multiple things but Steve was by far the best and we have ever experienced


Great service




Review of Authorized Service

Knowledgeable personable repairman


Berry




Review of Authorized Service

Excellent +


Great Service




Review of Authorized Service

Steve did a great job, he called the day before his appointment and asked some questions about the problem. He then asked me to text him a picture of the model and serial number tag. He arrived early for the appointment with the part to fix the problem. Great job Steve thanks for quickly fixing our problem.


Great Tech




Review of Authorized Service

What a nice guy! Great experience having him look at our problem.


Very professional and efficient!




Review of Authorized Service

Great experience - good communication prior to the service call to make sure he had the parts in hand to make the repairs.


Randy




Review of Authorized Service


Excellent Service




Review of Authorized Service


Great Service




Review of Authorized Service

Great Service and very well explained the problem and issue and friendly manner


Very competent & efficient




Review of Authorized Service

Steve is well prepared and wastes no time in getting the work done. Took time to answer my questions.


Steve G.

Steve G.

COOKTOP LG LCG3011ST/01 Install new switch assembly spark module into igniters cycled unit

Near Lexington Park Blvd, Mason, OH 45040
Steve G.

Steve G.

DRYER MAYTAG MEDB835DW4CU Customer states that he is hearing a scraping noise. Customer is also getting a AF code. Adv customer to clean out house vent. Possible noise is coming for the unit getting too hot.

Near Summer View Dr, Mason, OH 45040
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF263AEWP/XAA Unit dings when the doors are closed. Parts are NLA.

Near Deneen Ave, Monroe, OH 45050
Steve G.

Steve G.

COOKTOP GE JGP963SEK1SS When customer turns the unit on it sparks ; ordrng 1 WB13X32509 (Spark module) and 1 WB18T10338 (Switch assy)

Near River Birch Ct, Liberty Township, OH 45044
Steve G.

Steve G.

WASHER GE GTW840CPN0DG "Customer states that about 3 times a week the unit does not spin. Customer did show video and in the it did show the tub banging around. The display was showing Balancing. The unit did try to rebalance but not success. Tech did put on drain and spin, unit did act up after the tech moved bending around. ; ordrng 1 WH22X29049 (Inverter board) and 1 WH03X29071 (Suspension rods)"

Near Armour Ct, Mason, OH 45040
Steve G.

Steve G.

DRYER SAMSUNG DV42H5200EF/A3 Unit squeals. Installed 2 new rollers. Cycled; used 2 Dc97-16782a (Rollers) from stock

Near Trailside Ct, Mason, OH 45040
Steve G.

Steve G.

OVEN WHIRLPOOL WFG710H0AS1 bake is not lighting all of the time. ; ordrng 1 W10324262 (Brake ignitor.)

Near Golf Club Dr, Lebanon, OH 45036
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF23HCEDTSR/AA 09 "Customer is still getting ice build up. ; rqstng P&A on 1 1111 (Main board) and 1 2222 (Temp sensor in refrigerator), ordrng 1 3333 (Refrigerator back wall with fan)"

Near Hayden Ln, Mason, OH 45040
Steve G.

Steve G.

DRYER WHIRLPOOL GEQ9800LW1 Unit is not heating. Found thermal cut off fuse was blown. Installed new fuse. Cycled. ; used 1 279816 (Fuse) from stock

Near Lisa Ln, Middletown, OH 45042
Steve G.

Steve G.

HOME COOKING - E LG LSE4617ST/00 Customer did a self clean and unit shut off and could not open the door. Installed new cabinet fuse.

Near Zenith Ct, Liberty Township, OH 45011
Steve G.

Steve G.

MICROWAVE WHIRLPOOL WMH76719CZ2 Install new upper and lower door switch - cycled unit test OK

Near Tepperwood Dr, West Chester Township, OH 45069
Steve G.

Steve G.

RANGE HOOD GE PV976N2SS motor is loud. Customer was given an est. cusotmer is going to call vendor to see if they will cover. Part number is wb26x10218. If wants repaired customer will call and prepaid for part. $977.20. Customer did pay for service call fee which is not refundable.

Near Tylers Vista, West Chester Township, OH 45069
Steve G.

Steve G.

WASHER MAYTAG MVWB765FW3 Install new main board and water valve cycled unit

Near Montclaire Dr, Mason, OH 45040
Steve G.

Steve G.

WASHER LG WT7300CW Tried to remove the bolt to the stator and rotor assy. Bolt was seized on and wouldnt come off even using a hammer drill. . Adv customer that it was seized. Told customer and did show her pictures and she is going to deal with the vendor and refused further service.

Near Oak St, Lebanon, OH 45036
Steve G.

Steve G.

DRYER LG DLE7300WE.ABWEEUS Customers unit will not power up. Found that the customer did not install the cord right. Adv customer it was not a covered item. Installed new dryer cord and a whirlpool terminal universal block. Did adv. that the terminal block from lg is a complete wire harness. So he agreed to the whirlpool one which matches up. Cycled unit . ; used 1 279320 (Terminal block) from stock

Near Elizabeth Ln, Mason, OH 45040
Steve G.

Steve G.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Unit is not making ice. ; ordrng 1 W10300024 (Ice maker)

Near Ridge Wood Dr, Monroe, OH 45050
Steve G.

Steve G.

HOME LAUNDRY - E LG WM9500HKA Customer has to unplug just about every time to get unit to start up. ; ordrng 1 1111 (Main board.)

Near Pinto Trail, Mason, OH 45040
Steve G.

Steve G.

RANGE GE JGBS66REK4SS Install left and right door hinge, unit checks OK

Near Summer Field Dr, Mason, OH 45040
Steve G.

Steve G.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Install new main board and power board cycled unit test OK

Near Canterbury Ct, Lebanon, OH 45036
Steve G.

Steve G.

WASHER LG WM4270HVA Unit is leaking. Found the filter cap was slightly off. Tighten down .. ;cycled.

Near Homestretch Ln, Mason, OH 45040
Steve G.

Steve G.

ICEMAKER SAMSUNG RF28HMEDBSR/AA Unit frozen up and not making ice. ; ordrng 1 1111 (Ice container) and 1 Da82-02673a (Ice maker upgrade kit)

Near Millers Run Ct, Hamilton, OH 45011
Steve G.

Steve G.

RANGE LG LSE4613ST/00 Both large switches are out. ; ordrng 2 Eaq60658301 (Lamp)s and 2 Ebf6174902 (Inf. Switch)s and 2 Mck62028003 (Lens)s

Near Westview Ave, Trenton, OH 45067
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF23HCEDBSR/AA 09 Unit is not cooling found unit is not going into defrost mode. ; rqstng P&A on 1 1111 (Ref.section temp sensor) and 1 2222 (Ref section back wall with fan) and 1 3333 (Main board)

Near Leather Leaf Ln, Lebanon, OH 45036
Steve G.

Steve G.

REFRIGERATOR FRIGIDAIRE LFSS2312TF4 Unit not making ice. Installed new ice maker. Cycled. ; used 1 241798231 (Ice maker) from stock

Near Panther Run, Liberty Township, OH 45044
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF28K9070SG/AA 05 Installed new ice container installed new icemaker kit test OK

Near Black Oak Ln, Mason, OH 45040
Steve G.

Steve G.

REFRIGERATOR - S GE PVD28BYNBFS Install new right door and deli drawer test OK

Near Willow Ridge Ct, Liberty Township, OH 45011
Steve G.

Steve G.

DISHWASHER GE PDWT280V00SS Installed new main board and fuse. Try to start up the unit but would not start . After messing around with the unit it finally started up. Found that the unit has a short in the wire harness and the harness is not available . Spoke to Michelle at autho 373MIJL

Near Bunnell Hill Rd, Lebanon, OH 45036
Steve G.

Steve G.

REFRIGERATOR FRIGIDAIRE FFSS2615TS5 Unit is not cooling. Compressor will run for 10 secs and then stop and click. ; ordrd 1 241941005 (Start device)

Near Lebanon, OH 45036
Steve G.

Steve G.

REFRIGERATOR FRIGIDAIRE FRS3HR35KW3 Unit is leaking and not making ice. Installed new ice maker and container. Cycled. ; ordrd 1 241798224 (Ice maker) and 1 241860803 (Ice container)

Near Kenway Pl, Middletown, OH 45044
Steve G.

Steve G.

DISHWASHER FRIGIDAIRE FDPC4221AB0A Unit is not drying. Found loose wire to the heater.

Near Ora Ln, Middletown, OH 45042
Steve G.

Steve G.

WASHER MAYTAG MVWB865GWO Pillow case was caught under agitator. Remove the agitator and pillow case.

Near Brookstone Dr, Franklin, OH 45005
Steve G.

Steve G.

REFRIGERATOR KENMORE 106.7021241 Unit is leaking. Thawed out the defrost drain line.

Near Woodhall Ct, Middletown, OH 45042
Steve G.

Steve G.

REFRIGERATOR ROPER RS25AGXNQ01 Unit is leaking at the dispenser. Installed new water valve cycle test OK

Near Kyles Station Rd, Liberty Township, OH 45044
Steve G.

Steve G.

DISHWASHER LG LDS5540ST Unit turns on but will not cycle or not able to change the settings.

Near Tucker Dr, West Chester Township, OH 45069
Steve G.

Steve G.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Unit is not cooling. On either section. Compressor started up; ordrng 1 W10830278 (Board), ordrd 1 W10843055 (Board)"

Near Canterbury Ct, Lebanon, OH 45036
Steve G.

Steve G.

DISHWASHER KENMORE 665.13543N410 Install new sump assembly and install new board cycled unit test OK

Near Gem Stone Dr, Liberty Township, OH 45044
Steve G.

Steve G.

DISHWASHER GE GDT535PSM0SS Install new inner door panel and top cancel test OK

Near Babbling Brooke Dr, Monroe, OH 45050
Steve G.

Steve G.

DRYER SAMSUNG DV45K6200EZA3 "Installed new idler pulley, also cycled unit and found that the unit has cabinet noise. ; (created new UIS, deleted prior attachment to UisID 26569), used 1 Dc93-00634a (Idler pulley) from stock"

Near Harrison St, Middletown, OH 45042
Steve G.

Steve G.

DRYER - ELECTRIC GENERAL ELECTRIC GTD33EASK0WW Customer states that the unit is making a banging noise. Inspect the inside of the drum and around the glides. Load test the unit.

Near W Lake Dr, West Chester Township, OH 45069
Steve G.

Steve G.

WASHER WHIRLPOOL WTW5000DW2 Customer states unit just runs install new main board calibrate cycle test OK

Near Martz-Paulin Rd, Franklin, OH 45005