Angela - Carlisle, OH
Steve is amazing! Great communication keeping me informed of every step in the process.
Janet - Liberty Township, OH
Dean - Springboro, OH
went right to problem will call in future with other problems
Vicki - Liberty Township, OH
Great customer service. Efficient and professional.
Paul - Franklin, OH
On time, very knowledgeable and professional
"Mclaughlin - Waynesville, OH
Fast clean service
Mary - Mason, OH
Steve was a good technician - courteous and efficient. I would have him wear shoe guards next time but his shoes did not soil my carpet. Your company is blessed to have him.
Janet - Springboro, OH
Great Service - Steve G is awesome
Kiran Salam - Mason, OH
Thom - Dayton, OH
Steve was very polite, knew what he was doing and did it quickly and accurately.
Very professional service! On time and efficient.
Noel - Springboro, OH
Steve was very knowledgeable and professional.
Kris - Waynesville, OH
You guys are always great, communicate well for appts, I always request you do my service thru Lowes. Steve does great and always there when he says he will be
Jeff - Hamilton, OH
Immediately knew the problem and explained it to us very well. Tested and showed us the result expected. 10 out of 10 for sure
Dryer not heating
Carol - Waynesville, OH
Steve was very personable and did the repair very efficiently. Thank you!
Steve gave great service. He was very knowledgeable, had a professional demeanor, made recommendations to help us save money with our repair, advised
Mary - Dayton, OH
Steve was an honest repair person and gave great advice that we appreciated.
Russell - Lebanon, OH
Bernard - Washington Township, OH
Technician knew what the problem was right away and repaired it quickly
Jerry - Franklin, OH
Steve is very personable, friendly and funny! He is professional too.
Patricia - Springboro, OH
He quickly found the problem and gave an unbiased opinion what needed to be done.
Dryer too old to repair, so I ended up with a new Maytag set Hope they last 27years like the last set!
Virginia - Middletown, OH
Steve is straight forward and seems very honest. That is the reason we called him back the 2nd time. Will always call him for any appliance problem.
James - Liberty Township, OH
Very. Good goods proper
Pam - Trenton, OH
Service technician was amazing. The way he explain the issue and he also pointed out and was showing me what had failed. Very personable really made me feel very comfortable while he was in my home. Well dressed and just a joy. The call was covered under warranty, I will always recommend that they come out.
Stephanie - Dayton, OH
Steve went above and beyond replacing the line and stopping another leak that I didn’t even know about
Professional and fast
Cecelia - Liberty Township, OH
Anna - Spring Valley, OH
REFRIGERATOR WHIRLPOOL WRF757SDEM01 installed new fan with wire harness and sensors and install new main board cycle test OK
WASHER WHIRLPOOL WFW95HEDW0 Unit just pumps out. . Did try a new pressure switch but the unit did just keep pumping. Customer needs a main board. Customer is going to think about the repair. If he wants repair please call the office and we will preorder the part and have on return. Svc call good for 30 days.
REFRIGERATOR FRIGIDAIRE LGHB2869TF8 Install new icemaker cycle test OK
MICROWAVE GE JNM3163RJ3SS Unit is making a rattling noise. Did several test and was not able to create the same noise. Cycled. Test ok
DRYER MAYTAG MEDB200VQ0 Unit is getting too hot and sometimes the unit will not stop running. Found that the house vent is clogged. Advise the customer to have house vent cleaned out before the unit catches on fire.
WASHER MAYTAG MVWCC4153W0 Unit is not washing and skipping Customer needs a tub job.
REFRIGERATOR GE GNE27JSMKFSS Lower ice make is not cycling. Could not turn the fingers and found the ice tube frozen. ; ordrng 1 WR30X30099 (ICE MAKER)
RANGE - GAS GENERAL ELECTRIC JGB645SEK3SS "Customer just closed on the house and the bake did not work. Found power to the bake ignitor. ; ordrd 1 WB13K21 (ignitor,oven)"
WASHER LG WT7300CW Customer states that the unit is not starting.. was able to get the unit to start but did try to cycle several times and the lack unit did not lock. ; ordrng 1 1111 (LOCK/LATCH)
MICROWAVE HOTPOINT RVM1625SJ01 Installed new door frame thats OK
REFRIGERATOR/TOP GENERAL ELECTRIC ZISS420DNBSS Customer states that the unit is not making ice and is overflowing. Found the fill tube was frozen up as well as the ice maker fill cup. Thawed out and cycled.
DRYER GE GTX22EASKWW No repair.
WASHER MAYTAG MVWB835DW0 Unit is leaking. Found it is leaking the Y connection. Leaking is not from the unit.
DRYER - ELECTRIC GENERAL ELECTRIC GTD72EBSN0WS Customer states that the unit is not getting hot. Found the purple wire to the heating element had fallen off. Reseated wire. Cycled.
REFRIG/SIDE-BY-S WHIRLPOOL WRS342FIAB00 Customer states that the unit is freezing . Cycled unit and did hear the damper door open and close..power unit off for several seconds and was able to get the door to open and close.
RANGE SAMSUNG NE59J7630SS/AA 02 Install new main board and having sensor cycled unit test
WASHER WHIRLPOOL WFW95HEXL0 Customer states that F6 E2 error code. Customer needs main board/ motor control board and display. Unit would not unlock. Verbal ext of both boards where right around 450-500 customer is not going to repair unit bill out for trip and diag
REFRIGERATOR/TOP GENERAL ELECTRIC PYE22KSKKOSS Customer states that another company was out 3 weeks ago and they are still having issues. ; ordrng 1 WR23X29161 (fresh food door ligh) and 1 WR23X29162 (LIGHT SWITCH) and 1 WR55X31877 (MAIN BOARD)
DISHWASHER LG LDS5540ST Unit is leaking under the sink. Found leak coming from a pin hole in the drain line.. ; ordrd 1 AEM69493807 (DRAIN HOSE )
REFRIGERATOR SAMSUNG RF28HDEDBSR/AA Installed new refrigerator temp sensor installed new icemaker kit refrigerator back wall sealed up unit cycled just OK
REFRIGERATOR FRIGIDAIRE FFHS2311LW8 unit not making ice.. installed new ice maker. Cycled; used 1 241798224 (ICE MAKER) from stock
OVEN BOSCH HBL3550UC/01 Top oven is not working. Last time it want up to 280 and started to drop. If it trips, preorder the fuse.
REFRIGERATOR LG LFC25776ST/00 Unit is not making ice. Thawed out fill tube. Cycled
DISHWASHER - BUI GENERAL ELECTRIC GDT605PSM0SS Customers complaint is the heating element is pealing. Found that the heating element has a coating on hard water or soap build up. Did give customer helpful tips on use and care.. cycled
RANGE SAMSUNG NE59J7630SS/AA 02 "Unit started to get hotter and hotter, customer had to shut off the breaker. Electrical smell. ; ordrd 1 DE92-03761B (MAIN BOARD) and 1 DG32-00002B (OVEN SENSOR)"
REFRIGERATOR SAMSUNG RF23M8070SG/AA unit is not making ice. ; ordrng 1 DA82-02638A (ICE MAKER UPGRADE KIT)
FREEZER MAGIC CHEF HMCF7W4 Customer light does not work. 8.63 volts. Customer did have another unit and did switch light bars. The light does work. Need main board. ; ordrng 1 1111 (CONTROL.) and 1 2222 (DOOR SWITCH)
DRYER SAMSUNG DV45K6500EV/A3 01 "Unit is loud while in use. Installed new idler pulley and right rear roller. ; used 1 DC93-00634A (IDLER PULLEY), and 1 DC97-16782A (ROLLER) from stock"
REFRIGERATOR FRIGIDAIRE FFSS2615TS Customer had some door alignment issue. The delivery team did not need to take the doors off durning delivery. Adjust both doors.
DISHWASHER BOSCH SHX68T55UC/01 Installed new left and right cable
WASHER MAYTAG MVWC415EW1 Unit is not filling up with water. . ; rqstng P&A on 1 W11124822 (cntrl-elec)
DISHWASHER FRIGIDAIRE FFCD2413US3A Unit is not filling with water. ; ordrng 1 5304521117 (BOARD) and 1 5304525044 (VALVE)
REFRIGERATOR MIDEA WHD-774FWE1 Customer states that the unit is making a noise. Found the evap motor is bad. ; ordrng 1 1111 (EVAP MOTOR. ASSY WITH BLADE. )
REFRIGERATOR FRIGIDAIRE LGHD2369TF3 Customer only getting crush ice. Found ice build up in the back of the auger assy. Customer needs air handler kit. ; ordrd 1 5303918784 (air handler housin)
RANGE SAMSUNG NE59J7630SG/AA Installed new display cycled unit test OK
REFRIGERATOR/TOP GENERAL ELECTRIC GTE18ETHPRWW Ice maker is over filling Installed new icemaker cycled unit test OK
DRYER GE GFD65ESPN0SN Customer states that the unit is not closing.. Found loose door hinge screws.. tighten up. Test ok
REFRIGERATOR SAMSUNG RF25J500DSR/AA 02 Customer states that the unit is loud. Found ice build up around the evap fan motor.
RANGE FRIGIDAIRE NO STICKER Customer states that the unit does not heat up well. Unit did not have a model tag. Called Cassie adv. that the unit did not have a model tag so we are unable to look up part for the repair;.
REFRIG/SIDE-BY-S GENERAL ELECTRIC GSE25GGHNCWW Customer states that the unit is not freezing the ice cream. Remove the back wall to expose the evaporator and noticed that the unit has a restriction . Customer is calling vendor.