William - Middletown, OH
Great service. Technician very nice and friendly. Can you give me his name?
Great efficient and fast service!!
Lori - Franklin, OH
He was extremely competent. His work was quick, thorough, and efficient! I am extremely satisfied and would highly recommend his work!!
Thomas - Carlisle, OH
Very knowledgeable service representative
Brett - Liberty Township, OH
Steve was ahead of schedule which worked out perfectly. He called ahead of time to let us know he could be early. Steve arrived was very professional and was very cautious moving our appliance around making sure no other issues would occur. He explained everything very thoroughly to the extent of replacing the failed warranty part showing us why the part failed and what the manufacturer has done to fix and replacing the new part. Steve showed us all the resets for the appliance along with some things we did not know it even did. We have had appliance service folks in our home before for multiple things but Steve was by far the best and we have ever experienced
Glenn - Hamilton, OH
Knowledgeable personable repairman
Matt - Springboro, OH
Kip - Mason, OH
Steve did a great job, he called the day before his appointment and asked some questions about the problem. He then asked me to text him a picture of the model and serial number tag. He arrived early for the appointment with the part to fix the problem. Great job Steve thanks for quickly fixing our problem.
Thomas - Liberty Township, OH
What a nice guy! Great experience having him look at our problem.
Very professional and efficient!
Jenny - Mason, OH
Great experience - good communication prior to the service call to make sure he had the parts in hand to make the repairs.
Randy - West Chester Township, OH
Chrissy - West Chester Township, OH
Srihari - Mason, OH
Great Service and very well explained the problem and issue and friendly manner
Very competent & efficient
Daniel - West Chester Township, OH
Steve is well prepared and wastes no time in getting the work done. Took time to answer my questions.
Ronnell - Middletown, OH
This is the 2nd time Steve G has fixed an issue with our Whirlpool. He is always fast and friendly, and more importantly honest.
The technician said the refrigerator drawer gasket wasn’t sealing the left upper freazer drawer. He adjusted the gasket, scraped the ice buildup o the
David - Mason, OH
Prompt Repair Service
Lenos - Middletown, OH
Steve was able to fix my problem with the washer and I was able to wash clothing that afternoon.
Very good at what he does and explains what the problem is in detail.
Willis - Carlisle, OH
Friendly & fast service!
Susan - Liberty Township, OH
Steve was super friendly and did a great job fixing our dishwasher!
Robin - Mason, OH
Steve is awesome!! He did a fantastic job on my dishwasher repair. He’s a great technician! Steve went out of his way to accommodate my schedule. He took the extra time to make sure I was up and running before leaving. Thank you!
The BEST EVER 👍🏻
Karla - Middletown, OH
Steve had performed service on another product a few years back. Totally impressive service. Still impressed today. He not only is prompt, courteous, caring, professional, but he knows his stuff. 💪. Was so excited that you sent me your BEST 👍🏻🇺🇸🙌🏻 Many many thanks. He is a great asset to your company 😎
Angela - Carlisle, OH
Steve is amazing! Great communication keeping me informed of every step in the process.
Janet - Liberty Township, OH
Dean - Springboro, OH
went right to problem will call in future with other problems
Vicki - Liberty Township, OH
Great customer service. Efficient and professional.
Paul - Franklin, OH
On time, very knowledgeable and professional
WASHER WHIRLPOOL WFW8540FW1 F11. F9 E1 Customer states she had an f11 error. Put unit in into diagnostic and found another error code. Cycled unit in test mode . Found the drain pump was clogged. Adv customer that this issue is not. Covered by warranty co. Noticed floor damage done prior to moving the unit out. Removed drain filter and clean out. Cycled. Test ok.
DISHWASHER KITCHENAID KDFE104DSS2 Install new board test OK
DRYER LG DLEX3370W Unit is not drying.. found that the unit is heating up but it takes the customer 3 times to dry. Tech went outside and did not see any heat waves coming from the vent. Cycled several times and unit did heat up.
HOME COOKING - E LG LRG3194BM/00 Installed new broiler gas tube installed new 90° elbow going to gas tube ,cycled, unit test ok
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Unit is not cooling. Found lights on and no fans where going .. unplug unit and plug unit back in and compressor kicked on and so did the fans. Had customer run the unit for several hours. Called customer back and unit has been working fine.
DRYER SAMSUNG DV42H5600EP/A3 Unit is not turning. ; found the motor is locked up. ; ordrd 1 6602-001655 (BELT) and 1 DC93-00101N (MOTOR ASSY )
RANGE - GAS FRIGIDAIRE GCRG3060AFB Customer unit is not beeping. ; ordrng 1 5304523299 (CONTTROL BOARD. )
COOKTOP JENN AIR CVGX2423B wire harness came in but not as an assy as whirlpool stated. Need to order all new switches. ; rqstng P&A on 4 W71003385 (SIWTCHES)s
DISHWASHER SAMSUNG DW80K7050UG/AA 02 ; rqstng P&A on 1 DD31-00005A (DRAIN PUMP) and 1 DD82-01111B (CASE BRAKE/OVERFLOW SENSER) and 1 DD82-01337A (MAIN BOARD) and 1 DD97-00403A (DRAIN HOSE)
REFRIGERATOR FRIGIDAIRE LGUB2642LF3 Installed new solenoid assy. Did notice that the inside had melted causing the shaft not to go up or down. After installing the solenoid did a test cycled and unit still didnt work. Check power to the solenoid and not power. Solenoid blew out the boards.; rqstng P&A on 1 241973711 (control-electrical) and 1 242115279 (board-main power)
DRYER ELECTROLUX EFME627UIW0 All operations check ok .
RANGE GE JBS86SP1SS Installed new element and control cycled unit test OK
DISHWASHER MAYTAG MDB4949SDM1 Installed new main board. Cycled.
REFRIGERATOR KITCHENAID KRMF706ESS01 No repair.
DRYER GE GTD42EASJWW Unit is tripping the breaker. Found heater wire was rubbing against the back of the drum. Removed bad section of wire. Cycle
REFRIGERATOR FRIGIDAIRE FGRU19F6QFD Handle keeps falling off. Found that the door handle stud was loose. Tighten up and reattached the handle. Check ok.
MICROWAVE SAMSUNG ME21M706BAG/AA Unit is not heating. Model tag number is scratch ; rqstng P&A on 1 1111 (MAGTUBE) and 1 2222 (DIODE) and 1 3333 (CAPACITOR) and 1 4444 (MAGTUBE THEROMASTAT)
DISHWASHER - BUI GENERAL ELECTRIC GSD3300K55WW Unit is not washing. Found the motor was locked up. ; ordrd 1 WD26X10051 (mechanism s/s asm)
REFRIGERATOR WHIRLPOOL WRF555SDFZ02 Door not closing right. Found the top part of the strip was off. Reseated .. test ok.
RANGE GE JGBS66EEK1ES "installed new bake ignitor, cycled"
REFRIGERATOR FRIGIDAIRE FGHS2655PF5A All operations check ok .
DRYER - ELECTRIC LG DLE7100W All operations check ok .
REFRIGERATOR/TOP GE GTE18ETHPRWW Noticed a slow drip coming from the blue water line where it attaches onto the water valve. Cut off the bad section and installed new barrel and plastic compression fitting. Turn on water to check for leaks. After checking for leaks tech did turn off the water to the unit .
RESIDENTIAL REFR KITCHENAID KRSF505ESS01 Installed new icemaker not able to cycle due to customer had water shut off from a boil advisory
WASHER KENMORE 110.2085299 Install new knob and timer cycled unit test
REFRIGERATOR FRIGIDAIRE LFHB2741PF Spoke to Jeannette at warranty company. Unit has ice build up on the inside of the back wall of the unit. Indications show that their was a shift in the Freon lines resting up against the wall. Unit is non repairable. Warranty company is reaching out to the customer.
REFRIGERATOR KITCHEN AID KRSC503ESS00 Ice maker will not go back to the home position. ; ordrng 1 W10873791 (icemaker)
MICROWAVE OVEN LG LMV2031ST/ 00 "Installed new noise filter per techline. Unit still did not light up. Took unit to shop; ordrng 1 1111 (TRANSFORMER. ) and 1 2222 (SWITCH HOLDER), rqstng P&A on 1 3333 (TOP DOOR SWITCH ) and 1 4444 (MIDDLE SWITCH ), ordrng 1 5555 (BOTTOM SWITCH )"
DISHWASHER SAMSUNG DW80K7050UG/AA 02 No repair.
DISHWASHER SAMSUNG DW80K7050UG/AA 02 Unit is throwing up an error code. 4C. No repair.
WASHER WHIRLPOOL WTW8040DW0 Wash plate making noise. Installed new wash plate. Cycled. Ci6380635; pckd up 1 W10775188 (washplate)
DISHWASHER GENERAL ELECTRIC GLD5560L00SS Unit is not washing or drying. Cycled unit. ; rqstng P&A on 1 WD21X10237 (main board dl-1) and 1 WD26X10044 (mechanism asm)
RANGE GE JGBS66EEK1ES Bake ignitor is broken. ; ordrd 1 GEWB13K21 (IGNITOR )
REFRIGERATOR GE GFD28GELDS Unit was thawed out. ; rqstng P&A on 1 WR02X30166 (fresh food fan mount) and 1 WR55X30806 (MAIN BOARD. ) and 1 WR60X29099 (refrigerator fresh f)
HOME LAUNDRY - E ELECTROLUX EFLS627UTT0 Customer states that the unit is leaking from the door. ; ordrng 1 5304505436 (sensor switch) and 1 5304508699 (hinge asmy) and 1 5304514774 (LOCK)
REFRIGERATOR KITCHENAID KRMF706ESS01 reschedule call with customer ; schdld next appmnt for 10/27 TUE 1 pm"
WASHER MAYTAG MVWB880BW0 Install new control board install new drain pump cycled unit several times test OK
DISHWASHER KITCHENAID KDTE104ESS1 Top console has a piece broken off. Did advise to the customer that warranty will not cover cosmetic issues. Customer states that when she closes the door she hears a noise. Open and close door several times and not able to create the noise.
DISHWASHER KITCHENAID KDFE104DSS2 Customer states unit is not trying; rqstng P&A on 1 W10854215 (cntrl-elec)
DISHWASHER WHIRLPOOL WDF730PAYM3 Soap dispenser is not closing. Adv customer that warranty does not cover filters. Did show customer how to clean filter. ; ordrd 1 W10195175 (dispenser)