Local Reviews
for Steve

Authorized Service Rated 4.9 out of 5 stars based on 175 customer reviews

Map of Tipp City, OH

awesome customer service




Review of Authorized Service

My tech, Steve, was friendly and imformed/expert and overalll a great experience!


Map of Urbana, OH

Great Service!!




Review of Authorized Service

He was on time, polite, and knowledgeable. He took care of the issue very quickly!


Map of Troy, OH

Great




Review of Authorized Service

Very friendly!


Map of Troy, OH

Perfect Service Call




Review of Authorized Service

You couldn’t ask for a better service call. Everything was perfect ! I can’t imagine calling any other service company ! Prompt, courteous, and fast 👌


Map of Bellefontaine, OH

Eric




Review of Authorized Service

Great service and price Steve is very good


Map of Urbana, OH

PaulaC




Review of Authorized Service

Prompt and friendly service


Map of Huntsville, OH

Tom




Review of Authorized Service

Great service, called ahead, and very professional..


Map of Mechanicsburg, OH

A




Review of Authorized Service


Map of Ludlow Falls, OH

Great Service




Review of Authorized Service

Great Service, thorough inspection and explanation


Map of Urbana, OH

Job well done




Review of Authorized Service

Steve knew what the problem was and had it repaired in just a few mins. Well done.


Great Service




Review of Authorized Service

When Steve heard the noise the washing machine made he knew what was wrong. Additionally he voiced concern about another potential problem that would have been catastrophic. He checked on the worst problem first. When that was OK then he proceeded with replacing the noisy part.


Great Service




Review of Authorized Service

Called, on time and had great knowledge of his job!


Great service




Review of Authorized Service

On time, reasonably priced. Had part needed on van to resolve issue with gas stove.


Great Service




Review of Authorized Service

Steve was very good, he was very careful with our floor,cabinets, and counter as these are all new things. He did a great job and was very professional.


Great service




Review of Authorized Service

Great tech!


Couldn't be more pleased!




Review of Authorized Service

This company was on the phone with me to set up a service appointment with them before I had even hung up the phone from speaking with a Lowes salesperson. I hate to say it, but I'm not used to that kind of "prompt" service and I was very, very impressed! The office staff were courteous and friendly, and they really cared about getting this repair taken care of for me as soon as possible, and again, wow! The serviceman was in contact with me right away as well, wanting to discuss my situation and then sharing with me how best to go about getting it fixed. A part was needing to be ordered, and I couldn't believe how fast the part came in. We had an appointment set up, but they were actually able to come out sooner, and they called to see if I would like for them to do that. Of course I was ecstatic, so details were discussed, planned and he arrived exactly when he told me he would. He was very pleasant, thorough, and efficient and knew exactly how to take care of my problem. I took a card because there's no doubt in my mind that I will be calling on them to help me again in the future. As far as rating the pricing, my repair was covered with my Protection Plan so that's why I can't rate the cost of the service, but I have no doubt it will get 5 stars as well. I was extremely pleased with the whole process from start to finish and if I could give them a hundred stars, I would. Excellent service in EVERY way!


Great service, very good service tech Steve




Review of Authorized Service

Your company blew my away that they could not only service my 25yr old washer and dryer , but had the correct factory parts as well . Your Tech Steve , was prompt, courteous , and punctual! He went above and beyond my expectations! Your company as well as Steve will be my first call in the future! Greg


Courteous and Fast




Review of Authorized Service

Steve arrived when he said he would and quickly handled the repair.


He was very helpful




Review of Authorized Service


Great




Review of Authorized Service

Was prompt, polite and did a good job fixing the problem. We would recommend him.


Great




Review of Authorized Service

He did a great job!


Awesome job! Great guy.




Review of Authorized Service

Awesome job!


Great Service




Review of Authorized Service

Very good service.


Great




Review of Authorized Service

Oh he was great


Very knowledgeable and courteous!




Review of Authorized Service

Steve arrived at the scheduled time, his shirt was tucked in and his overall appearance was professional. After describing the issues we were having he aptly resolved them. This company should be very proud having someone like him representing them!!


Steve M.

Steve M.

DISHWASHER FRIGIDAIRE FGIP2468UF0A Installed new console due to the unit not responding to the start button not responding.Unit operating ok.

Near Glenada Ct, New Lebanon, OH 45345
Steve M.

Steve M.

WASHER MAYTAG MVWX655DW1 Installed new pressure hose. ran diagnostics test and calibrated unit. Test ran deep water wash. Unit filled to normal spec covering base of washer.

Near S Fuls Rd, Farmersville, OH 45325
Steve M.

Steve M.

DRYER - ELECTRIC LG DLEX4370W Unit is operating ok at this time. Lint screen is plugged.

Near Diamond Mill Rd, Brookville, OH 45309
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE FGHB2866PFGA Installed new icemaker defrost bimetal which was open. Tested power to heater. Received 120 through harness. Unit operating ok.

Near Crawford Rd, New Lebanon, OH 45345
Steve M.

Steve M.

DISHWASHER FRIGIDAIRE FFID2426TD2A "Installed new touchpad assembly, unit is starting up and washing properly"

Near Hunters Run Dr, Brookville, OH 45309
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRB322DMBW00 Loud buzzing noise from unit. Found icemaker turned on. Customer had no knowledge that they had an icemaker. No water hooked to unit causing water valve to buzz. Unhooked icemaker. Unit operating ok.

Near Stillwater St, West Milton, OH 45383
Steve M.

Steve M.

DRYER WHIRLPOOL WED7500G0 Installed strain relief power cord kit. Unit operating ok.; used 1 RC4-50-4 (4 PRONG CORD) from stock

Near N 4th St, Tipp City, OH 45371
Steve M.

Steve M.

WASHER ROPER RTW4640YQ1 "Installed new agitator, washer is operating properly"

Near N Montgomery County Line Rd, Tipp City, OH 45371
Steve M.

Steve M.

WASHER SPEED QUEEN AWNE92SP113TW01 Installed new control. Unit is now operating properly.

Near Pearson Rd, West Milton, OH 45383
Steve M.

Steve M.

REFRIGERATOR SAMSUNG RS261MDRS/XAA01 Refrigerator water line has a hole in it. Cut off bad part of water line and reconnected. Checked all connections and water valve. No signs of leaks .

Near Milton Carlisle Rd, New Carlisle, OH 45344
Steve M.

Steve M.

MICROWAVE LG LMHM2237ST/01 Microwave is not heating found open high voltage fuse and burnt magnetron; ordrng 1 6324W1A001L (MAGNETRON ) and 1 EAF36358316 (FUSE)

Near Scenic Ct, Troy, OH 45373
Steve M.

Steve M.

MICROWAVE GE PEB7227AN1DD "Latch assembly broke, unable to open door.; ordrd 1 WB14X10049 (board latch)"

Near S Greenlee Rd, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR SAMSUNG RF263BEAESG/AA Unit is not dispensing ice maker is frozen over cannot remove ice bucket side of bucket assembly Is cracked. Service kit has already been installed next recommendation by Samsung is a water filter housing assembly Once job is approved notify technician to order parts; rqstng P&A on 1 DA97-12604D (ICEBUCKET (MARCONE)) and 1 DA97-12661A (FILTER HOUSING (MARCONE))

Near OH-571, New Carlisle, OH 45344
Steve M.

Steve M.

WASHER SPEED QUEEN AWNE92SP113TW01 CO error code. Tested wire harness between user interface and main board. Wiring checks ok. Need main board ; ordrng 1 202508P (OUTPUT BOARD )

Near Pearson Rd, West Milton, OH 45383
Steve M.

Steve M.

RANGE - ELECTRIC GENERAL ELECTRIC JB655FK3DS Display board is out. ; ordrd 1 WB27X29093 (oven control t09 whi)

Near McCarty Rd, Woodstock, OH 43084
Steve M.

Steve M.

WASHER WHIRLPOOL WTW8900BC0 Roaring during spin cycle due to bad bearings. Need OUTTER tub and drive assembly.5 yrs old in laundry area ; ordrng 1 W10381077 (tub-outer) and 1 W10820039 (hub)

Near Stonyridge Ave, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR SAMSUNG RF263TEAESG/AA Called and spoke to Tina at warranty center. Unit having paint off of door is strictly a cosmetic issue and will not be covered. System is updated notify customer

Near Blueflag St, Tipp City, OH 45371
Steve M.

Steve M.

DRYER SAMSUNG DV42H5200EF/A3 Unit not heating. Found open heater element. Replaced heater unit heating ok.; used 1 DC97-14486A (ELEMENT) from stock

Near Township Rd 179, Bellefontaine, OH 43311
Steve M.

Steve M.

WASHER ROPER RTW4640YQ1 Agitator is broken; ordrd 1 WP63235 (agitator)

Near N Montgomery County Line Rd, Tipp City, OH 45371
Steve M.

Steve M.

DRYER GE GTD45EASJ0WS Unit vibrating due to loose drum bearing support. Tightened all components. Unit operating ok.

Near Zanesfield, OH
Steve M.

Steve M.

MICROWAVE SHARP SMD2470AS "Loud growling noise has been heard throughout ownership and distinct smell coming from unit this last occurrence fill home with smoke. Can not duplicate issue at this time. Recommend magtube and trnasformer.937-602-5159 best contact number; ordrng 1 RTRN-B101MRE0 (TRANSFORMER), rqstng P&A on 1 RV-MZA365WRZZ (MAGTUBE)"

Near Hickory Hollow Rd, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRF560SMYW04 Refrigerator is not making ice due to improper cooling in the freezer. Evaporator coil is frosted over not going through defrost cycle. Need to install new computer and sensor---Customer declined at this time

Near Foxchase Ct E, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE FGSS2635TF8 Issue with door cam causing door to bind. Replaced RH door cam. Unit operating ok; ordrng 1 XXX (DOOR CAM (TS))

Near Kessler-Frederick Rd, West Milton, OH 45383
Steve M.

Steve M.

DISHWASHER KENMORE 665.13863K600 Unit not cleaning properly. Found sump assembly full of debris. Cleaned out sump. Unit operating better.

Near Brookfield Ln, Troy, OH 45373
Steve M.

Steve M.

WASHER LG WM4270HVA "Unit leaking water. Found leaking cold valve assembly and vent hose. Recommend replacing water valves and adjusted vent. No signs of leaks at this time after repair.; used 1 5220FR2006H (WATER VALVE), and 1 5220FR2075L (WATER VALVE) from stock"

Near Primrose Ln, Tipp City, OH 45371
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL n/a Freezer section not cooling properly. Need PCB and defrost sensor; ordrd 1 W11082837 (cntrl-elec (CORE)) and 1 WPW10383615 (thermistor)

Near Foxchase Ct E, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR SAMSUNG RF23HCEDBWW/AA Installed new filter housing assembly. Thawed entered icemaker unit. Tested unit. Unit checks ok.

Near Campground Rd, Urbana, OH 43078
Steve M.

Steve M.

MICROWAVE OVEN LG LMV2031ST/00 Primary .9 filament .5 secondary to ground 100Tube .5; ordrng 1 XXX (COOLING FAN BLADE) and 1 XXX (COOLING FAN MOTOR) and 1 XXX (MAGNETRON) and 1 XXX (TRANSFORMER )

Near W Ash St, Piqua, OH 45356
Steve M.

Steve M.

DRYER SAMSUNG DV48J7700EW/A2 Unit won’t start due to broken pulley. Replaced idler pulley. Unit running ok.4151716135; used 1 DC93-00634A (IDLER PULLEY) from stock

Near W Light St, Urbana, OH 43078
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE LGHK2336TF6 Unit not making ice properly. Found water line to icemaker kinked as it enters the cabinet adjust the waterline to allow proper waterflow.Test ran through diagnostics. Unit checks ok.

Near E US Hwy 36, Woodstock, OH 43084
Steve M.

Steve M.

DISHWASHER LG LDT5678ST Rust spots in base of dishwasher and on door. Advised customer to contact LG customer care for resolution. Submitting pictures

Near E Kessler-Cowlesville Rd, Tipp City, OH 45371
Steve M.

Steve M.

WASHER LG WM2701HV Installed new door boot.

Near Cattail Dr, Tipp City, OH 45371
Steve M.

Steve M.

MICROWAVE GE JVM3160DF3BB Unit will not power on. Found blown fuse. Replaced 20 amp fuse. Checked all components while unit is running. Microwave is operating properly. Recommend replacing home breaker and upgrade to 20 amp from 15. Unit runs at 14.5 amps ; used 1 14QBP20CSB (20 AMP FUSE) from stock

Near Edwards Dr, Tipp City, OH 45371
Steve M.

Steve M.

WASHER GE GTW460ASJ7WW Unit not draining. Found seized pump. Replaced pump unit operating ok; used 1 WH23X27574 (DRAIN PUMP) from stock

Near Brookview Rd, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRS586FLDM00 Icemaker not working. Found bad wire coming to icemaker. Repaired wiring. Unit operating properly. Recommend removing fridge from RO system. Not allowing icemaker to fill properly.

Near Oconnors Point Dr, Belle Center, OH 43310
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE FGHB2868TD2 Unit is not producing ice. Found frozen water line. Installed aluminum tape and sealed rear water line access with permagum. Unit operating ok; used 1 5305877995 (COMPOUND) from stock

Near Hiawatha Path, Lakeview, OH 43331
Steve M.

Steve M.

WASHER MAYTAG MVWC565FW0 Unit keeps giving off balance errors. Recalibrated PCB. Ran back through test cycle. Unit is now performing ok

Near Township Rd 86, Lakeview, OH 43331
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE PHSC39EHSS1 Unit not dispensing water. Found water filter not fully seated.

Near Spruce St, Botkins, OH 45306
Steve M.

Steve M.

DISHWASHER KENMORE 665.13262K114 Burning smell and unit won’t power on. Found melted control board and shorted heater. Customer declined.

Near Bon Air Cir, Urbana, OH 43078
Steve M.

Steve M.

WASHER MAYTAG MVWB835DW0 Installed new control and calibrated unit. Everything checks ok.

Near Bon Air Cir, Urbana, OH 43078