Local Reviews
for Steve

Authorized Service Rated 4.9 out of 5 stars based on 144 customer reviews

Map of Washington Township, OH

Greg




Review of Authorized Service

Steve was great! Very thorough, professional and personable. Took time to explain what he observed and patiently answered questions. One of the best techs I’ve worked with.


Map of Urbana, OH

Great service




Review of Authorized Service


Map of Dayton, OH

Professional Service Technician




Review of Authorized Service


Map of Tipp City, OH

great




Review of Authorized Service

excellant customer service


Map of Washington Township, OH

Great service, very professional and thorough.




Review of Authorized Service

Steve went above and beyond the call of duty during and after the service call.


Map of Cable, OH

Barb




Review of Authorized Service

Great service. Technician was very nice, showed up on time & did a great job.


Map of Springfield, OH

Great customer service guy




Review of Authorized Service

Nice guy came out


Map of West Liberty, OH

Great service




Review of Authorized Service

Very professional and friendly, knew what he was doing and talking about. Quick and proficient.


Map of West Liberty, OH

Courteous and Professional




Review of Authorized Service

He called ahead to confirm that he could come out the day before he was scheduled. He was able to make a warranty repair the same day within a reasonable amount of time.


Map of Huntsville, OH

Great service




Review of Authorized Service

Great Customer Service! And trust me, I have had THE worst experiences with customer service over the past month! Very refreshing to find out that it’s not industry wide!


Roger




Review of Authorized Service

Great


Eugene




Review of Authorized Service

Excellent


Very nice technician and service




Review of Authorized Service


Excellent, Friendly




Review of Authorized Service

Excellent service from scheduling lady on the phone to the technician; every experience has been with friendly and helpful people


Great Technician, Quick Service!




Review of Authorized Service


Great Service




Review of Authorized Service

Steve was very professional and polite and very efficient with working through the problems.


Great service




Review of Authorized Service

Great communication and service.


Professional and on time




Review of Authorized Service


FASTEST repair




Review of Authorized Service


Paul




Review of Authorized Service


Very pleased with service




Review of Authorized Service

I was very pleased with Authorized Service. Steve was professional, kind and thorough. He completed the job in a timely manner. Would use Authorized Service again!


Dennis




Review of Authorized Service


Prompt response and diagnosis




Review of Authorized Service


The technician was great




Review of Authorized Service

The technician was great


Friendly and competent service.




Review of Authorized Service

Steve arrived on time, repaired our refrigerator quickly and competently. A very personable young man great knowledge of the product he was repairing.


Steve M.

Steve M.

REFRIGERATOR SAMSUNG RF23HCEDBWW/AA Installed and took pictures of parts updates.

Near Campground Rd, Urbana, OH 43078
Steve M.

Steve M.

WASHER GE GTW330ASK1WW Unit has lots of overflow error codes and off balance code. Found obstruction in pressure hose. Cleared problem. If washer acts up agai a main control will need to be ordered.1.5 yrs old in laundry room

Near Georgia Ave, Springfield, OH 45505
Steve M.

Steve M.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Installed parts listed dishwasher is operating properly

Near Patterson Ln E, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR GE GSL25JFPABS Installed new board and selector switch unit operating ok

Near S Plum St, Troy, OH 45373
Steve M.

Steve M.

WASHER WHIRLPOOL WTW7040DW0 Shana @ Lowe’s Michael @ sad the unit is an economical for repair. Washer needed a new consul and gear cased with clutch stator and rotor

Near Sir Francis Drake Ave, Washington Township, OH 43348
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE LFSS2612TP0 Refrigerator side is freezing and froze and busted the water filter due to faulty damper assembly; ordrd 1 242303001 (DAMPER)

Near New Castle Ln, Springfield, OH 45503
Steve M.

Steve M.

REFRIGERATOR GE GSHF5KGXBCWW Installed new display and icemaker.

Near Township Rd 56, Bellefontaine, OH 43311
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE FRT18IL6DMD Unit is not cooling properly. Found unit with a low charge. No frost pattern. Evap liquid line huge frost problem. Oil stains on liner. Evap cost 344 plus labor. Customer declined repair.

Near S Ridge Ave, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR LG LFX21960ST Unit leaking water. Found split water line to water filter. Removed split section of hose and replaced coupler10 yrs old in kitchen. ; used 1 PM0408W (5/16" X 5/16" COUPLER) from stock

Near Meadowood Dr, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE FPHF2399MF5 Unit has severe rust and ice all accumulation on backside exterior of fridge. Called Frigidaire techline. Unit non repairable. Spoke to John. File #83033938

Near N Montgomery County Line Rd, Tipp City, OH 45371
Steve M.

Steve M.

REFRIG/SIDE-BY-S FRIGIDAIRE FFHS2611PFCA FF section not cooling due to bad damper assembly. RR damper assembly. Unit cooling properly ; used 1 242303001 (DAMPER) from stock

Near S 6th St, Tipp City, OH 45371
Steve M.

Steve M.

WASHER KENMORE 110.8289113 UNIT IS LEAKING FROM Plastic OUTTER tub badly. Agitator dawgs are worn out. 3 hrs labor for seal tub and agitator replacement. Customer declined repair.

Near N Westedge Dr, Tipp City, OH 45371
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE FFTR1821TW4 Unit is not cooling. Compressor is running. Unit has zero frost on evap. Need dye drier installed. Transfer to A15 ; ordrng 1 XXX (DYE DRIER)

Near E John St, Springfield, OH 45505
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE FFHD2250TS3 Unit Icemaker not working. Water fill tube frozen. Customer complaint of unit freezing in FF area. Plastic food product again temp sensor right hand side cause unit to run excessive freezing fill tube. Applied additional gasket to fill tube. Unit operating properly.; used 1 5303918784 (AIR HANDLER) from stock

Near Buckhorn Ct, Urbana, OH 43078
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE FFHS2611PFEA Unit is not making ice. Cannot cycle icemaker. Motor is bad. Replaced icemaker. Unit now operating properly.3.5 yrs old in kitchen; used 1 241798231 (

Near Lambert Dr, Piqua, OH 45356
Steve M.

Steve M.

DRYER KENMORE 110.676526 Unit won’t start. Found open thermal fuse. Replaced fuse runs ok now10-15 yrs old in basement ; used 1 3392519 (FUSE) from stock

Near E Main St, Troy, OH 45373
Steve M.

Steve M.

DISHWASHER FRIGIDAIRE FDB2000RFS1 Unit not washing properly... gasket was loose on upper rack wash arm manifold. Reposition the gasket unit operating properly.10 yrs old in kitchen

Near Greenheart Dr, New Carlisle, OH 45344
Steve M.

Steve M.

DISHWASHER SAMSUNG DW80M2020US/AA Unit leaking water. Normal light flashing. Found loose hose clamp on water fill tube. Secured tubing. Unit running ok.

Near College Way, Urbana, OH 43078
Steve M.

Steve M.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Top rack will not stay in the dishwasher. Need two rack supports and track stops2 yrs old in kitchen ; ordrd 1 W10712395 (RACK SUPPORT) and 2 WPW10508950 (RACK STOP)s

Near Patterson Ln E, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR GE GSL25JFPABS Unit not cooling. Need main board and selector . Comp not getting power. Comp tests good 10 yrs old in kitchenOnce job is approved let tech know to order through marcone ; rqstng P&A on 1 WR55X10150 (SELECTOR (MARCONE)) and 1 WR55X10942P (MAIN CONTROL (MARCONE CR))

Near S Plum St, Troy, OH 45373
Steve M.

Steve M.

RANGE SAMSUNG FE710DRS/XAA Installed new fan motors nuts and blades. Unit running properly.

Near Fox Harbor Dr, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KSRI25FNWH00 Ice bucket freezing up. Found flapper i;dispenser not sealing. Installed new flapper. Adjusted temp is ff side. Unit is 15 yrs old in kitchen.; used 1 W10823377 (ICE DOOR KIT) from stock

Near Miami St, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL ED5JHEXTS00 Unit was not cooling properly. Unit was way over packed blocking air flow. Completely frosted over. Recommend letting unit thaw out. If problem comes back$235.86 Defrost control 4388932. Recheck unit first

Near Edgewater Dr, Troy, OH 45373
Steve M.

Steve M.

DRYER MAYTAG MEDB765FW0 Installed new blower wheel. Unit operating ok2 yrs old in laundry area

Near Red Oak Ct, Tipp City, OH 45371
Steve M.

Steve M.

REFRIGERATOR GE PSHF9PGZBCBB Installed new inverter board module. Unit is operating ok

Near Berrywood Dr, Dayton, OH 45424
Steve M.

Steve M.

WASHER WHIRLPOOL WTW7040DW0 Installed new harness and control. New lid lock was installed and washer is running ok 4.5 yrs old; used 1 W10861642 (LATCH) from stock

Near Sir Francis Drake Ave, Washington Township, OH 43348
Steve M.

Steve M.

DRYER FRIGIDAIRE FFLE1011MW2 Unit will not start. Found belt off pulley. Reinstalled belt unit running ok

Near Mill St W, Rushsylvania, OH 43347
Steve M.

Steve M.

WASHER WHIRLPOOL WTW8500DC0 Installed new Lid supports. Lid operating ok.

Near Humble Dr, De Graff, OH 43318
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE FRS6HF6JSB0 Installed new paddle assembly. Unit operating ok

Near David Dr, Tipp City, OH 45371
Steve M.

Steve M.

WASHER WHIRLPOOL WTW8040DW1 Unit has very loud bearing noise in spin. Replaced GEARCASE. Washer is operating okI have autho for labor. Call. Me; ordrng 1 W10811956 (GEARCASE (TS))

Near Township Rd 177, Zanesfield, OH 43360
Steve M.

Steve M.

REFRIGERATOR GE GSHF5KGXBCWW After installing new control board displays went out. Found a broken wire in lower corner door hinge. Repaired wire. Old parts on on counter. Dispenser ok

Near Township Rd 56, Bellefontaine, OH 43311
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE LGHB2867TD0 "Unit not dispensing water. Found seized water valve. Installed new water valve. Unit operating ok. Unit is hooked to hot water, recommended proper hook up; used 1 242253002 (VALVE) from stock"

Near Oakwood Dr, Bellefontaine, OH 43311
Steve M.

Steve M.

REFRIG/SIDE-BY-S MAYTAG MFX2876DRM02 Ice bucket is stuck and will not come out. Adjusted release mechanism. Unit operating ok5/7 yrs old in kitchen.

Near Deer Bluff Dr, Dayton, OH 45424
Steve M.

Steve M.

DRYER SAMSUNG DV42H5200EP/A3 Installed parts listed. Dryer running properly.

Near Dial Dr, Dayton, OH 45424
Steve M.

Steve M.

DRYER MAYTAG MEDB765FW0 Blower wheel hub is broken. Unit is over heating. !!!do not use dryer until repaired !!!; ordrng 1 W10349492 (BLOWER) and 1 W10508324 (MOTOR)

Near Red Oak Ct, Tipp City, OH 45371
Steve M.

Steve M.

DRYER GE GTD42EASJ2WW Needs dryer vented out right side; ordrd 1 WE49X22606 (DRYER KIT)

Near E Pitchin Rd, South Charleston, OH 45368
Steve M.

Steve M.

MICROWAVE FRIGIDAIRE FGMV176NTF Microwave keeps tripping the breaker. Found faulty monitor switch; ordrd 1 5304509459 (MONITOR SWITCH )

Near N Lena-Palestine Rd, Conover, OH 45317
Steve M.

Steve M.

WASHER LG WM0642HW/01 Unit not draining. Found faulty drain pump. Needs replaced Washer operating ok; used 1 4681EA2001T (DRAIN PUMP) from stock

Near Iddings Rd, West Milton, OH 45383
Steve M.

Steve M.

DRYER ELECTROLUX EFMG517SIW0 Unit will not start. Found blower wheel packed with hair unable to turn. Cleaned out blower housing.

Near Lincolnshire Dr, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Unit not cooling properly. Previous servicer replaced evaporator. Unit has a huge ice formation on freezer evaporator coil and no frost pattern on fresh food evaporator. Sealed system issue. Previous servicer needs to be sent back out.

Near Rosewood Creek Dr, Troy, OH 45373