Don - Tipp City, OH
Clifford - Troy, OH
Shawn - Tipp City, OH
Great experience. Steve arrived, inspected the fridge and completed repairs in about 30 minutes. He had all the necessary parts in stock on his truck. I’m a customer for life.
Michael - Troy, OH
Explained things well.
Don - Tipp City, OH
What a nice guy! He did a super job!
Tom - Piqua, OH
Wonder Customer Service
Lori - West Liberty, OH
Steve was awesome
Highly recommend Steve And Authorized Service
Renaee - Huntsville, OH
I feel lucky to have found a new appliance repair company. Our local people have retired and Authorized Service has filled the spot! I will definitely recommend them to others because of the professional service and their technician Steve. Steve is very informative and my appliances are fixed!
Pat - North Lewisburg, OH
Jeff - New Carlisle, OH
Wonderful service and fast scheduling!! The best service around.
Mark - Belle Center, OH
Steve is low key and knows his stuff, no high pressure bit willing and able for whatever repair is needed
You will be happy you called them!
MAH - Piqua, OH
I highly recommend Authorized Service, and technician Steve Morris in particular. Our Samsung refrigerator ice maker has been an ongoing problem. After repeated failed repair attempts by a different company, thankfully, we found Authorized Service. In a day and age where it is difficult to find service providers who care about the quality of their work and customer service, Steve Morris was a breath of fresh air. He called to let us know that he was running a little late for our appointment (unheard of!). We found Steve to be professional, friendly, knowledgable, and conscientious. Most importantly, he correctly diagnosed and fixed our long-standing ice maker problem! We will definitely use Authorized Service / Steve Morris in the future!
Tim - Troy, OH
Ted - Tipp City, OH
Kathy - Lakeview, OH
Steve was competent and friendly. Very satisfied with the service
Helpful service response
Carol - Russells Point, OH
We appreciate his honest assessment of our problem and good advice. Very polite.
April - De Graff, OH
Lori - Troy, OH
Danielle - West Milton, OH
Fantastic service. I was able to get on the schedule very quickly. Steve was on time and finished the work so quickly. I’ll be contacting Authorized Service for any future appliance work I may need.
Patrick - Bellefontaine, OH
Steve was quite professional. He arrived promptly and even squeezed us into a tight schedule. He was dressed neatly and communicated well. Steve inserted the control panel quickly. We would definitely recommend him as a repair person for dishwashers. Thank you!
Great at fixing my appliances!! Very professional, informative , and very nice !!!
Dawn - Springfield, OH
Great service and very helpful.
Jack - Huntsville, OH
Kathy - Lakeview, OH
HIGHLY RECOMMEND! Very professional, knowledgeable, courteous, and kind.
Great job nice guy!
Christina - Troy, OH
Steve did a great job dealing with my renovated 177 yr old kitchen issues! Tight spaces for up to date appliances but he got the frig in a position to fix it perfectly!
Professional employee / service
Ronne - North Lewisburg, OH
tech was very polite and professional. He knew exactly what he was doing and was very efficient in the repair. Answered all questions when asked.
ICEMAKER WHIRLPOOL WRF535SWHZ00 Icemaker will not see the ice production due to incorrect placement of bale arm. Installed arm in proper position unit is operating properly
REFRIGERATOR SAMSUNG RF20HFENBWW/US After reviewing customer complaints and service history of prior refrigerator and now this one doing the same thing found that customer does not have water hooked up to the unit causing the icemaker freezer section to continuously run over freezing the unit. Fresh food evaporator drain is frozen causing water to leak in crisper drawers. Disassembled interior of freezer forest defrost. Sold out evaporator drain lines and turned icemaker off To prevent over cooling.
REFRIGERATOR FRIGIDAIRE FFHS2311LWD Installed damper motor. Actuator arm unhooked again; used 1 242303001 (DAMPER) from stock
MICROWAVE GE JVM7195FL1DS Installed all parts listed. Microwave is operating properly
DISHWASHER SAMSUNG DW80M9550UG/AA Right hand lower tub seam from side panel is leaking water causing leak error. Dishwasher tub needs replaced. Requesting additional labor. Parts show NLA 2 yrs old in kitchen; rqstng P&A on 1 DD97-00526A (TUB ASSY (NLA))
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA Fridge door still not closing properly causing frost inside of freezer recommend new door tracks and gasket; ordrng 1 XXX (LEFT FREEZER DOOR TRACK) and 1 XXX (RIGHT FREEZER DOOR TRACK) and 1 XXX (FREEZER DOOR GASKET)
REFRIGERATOR KITCHENAID KRFF707ESS01 Installed new inverter board. Compressor and all fans are running
REFRIGERATOR WHIRLPOOL WRS325SDHW01 Unit not cooling. No frost pattern on evap but 6. Removed all panels. No oil traces anywhere. Quoted on SS job. Customer declined.
RANGE FRIGIDAIRE FGGH3047VFA Installed second thermal fuse on cooling fan duct
RANGE SAMSUNG NE59J7630SS/AA Install new display board unit is operating properly
DISHWASHER FRIGIDAIRE FGID2474QF0A Removed and cleaned out pressure sensor which was plugged up causing an I20 error. Cleaned and ran through diagnostics. Unit started beeping I40. Pressure error ; ordrd 1 5304504077 (pressure sensor)
REFRIGERATOR FRIGIDAIRE FFTR2021TW5 Unit not cooling due to bad evaporator fan motor. Replaced fan motor unit is operating properly;
REFRIGERATOR MAYTAG MBF2258DEM00 Unit not cooling due to bad evap fan motor ; ordrng 1 W11024089 (motor-evap)
RANGE HOOD THERMADOR n/a Hood extension is very hard to pull open. Binding up due to weight of unit hanging on wall. Called Bosch tech. Theyre reviewing the file. Zacarias.firstname.lastname@example.org
REFRIGERATOR FRIGIDAIRE LFSS2612TE4 Icemaker is not working due to faulty heater assembly cubes are not ejecting just keeps clicking. Installed new icemaker unit is operating OK; used 1 241798224 (ICE MAKER) from stock
REFRIGERATOR SAMSUNG RF28R7201SR/AA Installed new control and icemaker along with drain hose. Sealed iceroom with silicone and adjusted water line.
FREEZER-VERTICAL FRIGIDAIRE PLFU1778ES2 Unit has a sealed system issue. Cannot service .
RANGE SAMSUNG NE59J7630SG Installed new clock display
DISHWASHER MIDEA MDT24H3AST Door latch was stuck not snapping shut. Removed door latch. Reset mechanism. Unit closing latching and running properly
REFRIGERATOR SAMSUNG RF268ABRS/XAA Dispenser flapper keeps opening back-and-forth. Dispenser lighting keeps coming on and off. Display control board tape lights keep flickering. Inverter board is too hot to touch compressor fans nothing is running on the unit. Recommend main control with inverter board plus user interface board; rqstng P&A on 1 XXX (MAIN CONTROL) and 1 XXX (INVERTER BOARD) and 1 XXX (USER INTERFACE BOARD)
WASHER KENMORE 11020857990 Unit wont spin due to faulty lid switch. Installed new. Unit operating properly ; used 1 3949247V () from stock
DISHWASHER WHIRLPOOL WDT750SAHZ0 No repair.
DRYER - ELECTRIC ELECTROLUX EFME417SIW0 Install new Belt and tensioner
WASHER LG WM3470HWA Installed new door seal
REFRIGERATOR SAMSUNG RF28R7201SR/AA Installed new control icemaker auger heater tube and ice bucket. Adjusted waterline and sealed ice room with silicone
WASHER SPEED QUEEN AWNE82SP113 Unit leaking due to bad water valve assembly. Solenoid leaking. Replaced valve unit operating ok; ordrng 1 XXX (WATER VALVE (DNR))
DRYER MAYTAG MEDB835DW Idler pulley is seized causing loud screeching; ordrng 1 W10837240 (idler pulley)
DISHWASHER BOSCH SHXM98W75N/10 Customer having drain issues with dishwasher again. Re-order main control board and drain pump; ordrng 1 XXX (DRAIN PUMP) and 1 XXX (MAIN CONTROL (PW))
WASHER SAMSUNG WF45H6300AW/A2 "AE6. 3E5. 3E3. All motor control errors ; ordrng 1 DC92-01531B (INVERTER ), ordrd 1 DC92-01621A (MAIN)"
REFRIGERATOR SAMSUNG RF28HFEDTSR Found loose water line coupling leaking water. Correct issue no more leaking
RANGE - GAS FRIGIDAIRE FFGH3054USB Spark module is faulty; ordrd 1 808608804 (spark module)
WASHER LG WM3670HVA "Door not sealing due to bad door seal boot; rqstng P&A on 1 MDS47123618 (DOOR BOOT), states that autho needed"
STAND ALONE IMK SUMMIT CLIM15 Condenser fan stopped due to loose wiring. Secured wiring. Unit running ok
DISHWASHER WHIRLPOOL WDT750SAHZ0 Dishwasher leaking from tub due to dishwasher not leveled properly. Leveled dishwasher unit operating ok
REFRIGERATOR FRIGIDAIRE FGHS2644KF0 Unit not cooling due to bad start relay. Compressor running an .89 amps. Starting at 8. Lock rotor 10. Relay tripping at 8. Installed new relay. Unit operating ok; used 1 241941007 (STARTER) from stock
WASHER LG WM3670HWA Washing machine is not draining due to faulty drain pump. Replaced pump unit is running OK; used 1 4681EA2001T (DRAIN PUMP) from stock
RANGE SAMSUNG NX58K3310SB/AA bake ignitor ; used 1 5303935066 (IGNITOR) from stock
WASHER WHIRLPOOL WTW5000DW1 "Unit is five years old. Hub drive has failed not allowing the wash basket to spin. Unable to remove wash plate which was previously replaced and had issues getting it removed cannot disassemble the unit to replace the hub drive. In order to repair the washer outer and inner tub along with gear case wash plate pump filter and hub Drive need installed. Additional labor needed for the job.Recommend replacement Of unit which is five years old located in laundry room; rqstng P&A on 1 W10528947VP (hub) and 1 W10752283VP (WASHPLATE ) and 1 W10752719 (basket) and 1 W11035751 (gearcase) and 1 W11219115 (OUTER TUB) and 1 WPW10215093 (clean out filter), states that autho needed"
DRYER WHIRLPOOL WED8500DC3 Unit starts and immediately shuts off. All light just continue to scroll.Touch pad wont respond. Smell electrical odor from main control. Need control and touch panel; rqstng P&A on 1 W10739349 (cntrl-elec) and 1 W11158455 (panel-cntl)
WASHER SPEED QUEEN AWN63RSN115TW01 Installed main control. Unit started operating properly.