Local Reviews
for Steve

Authorized Service Rated 4.9 out of 5 stars based on 198 customer reviews

Map of Dayton, OH

Great




Review of Authorized Service

He was polite did a great job at fixing it I would rate his performance at a 10 he was excellent


Map of Springfield, OH

Great service




Review of Authorized Service

service technician was excellent


Map of Troy, OH

Great Service!




Review of Authorized Service

Our product was under warranty, so there was no charge. Steve was there early and was very efficient! He was able to take care of the problem and I was really pleased!


Map of Springfield, OH

Great Service




Review of Authorized Service


Map of North Lewisburg, OH

He was great




Review of Authorized Service


Map of Troy, OH

Amazing service and 110% Satisfaction




Review of Authorized Service

Steve was the epitome of customer service. He was knowledgeable, friendly, and made sure everything was cleaned up and back in the correct space. I will recommend him and Authorized to all my family and friends. Thank you!


Map of Urbana, OH

Great Service, came the next day after I called!




Review of Authorized Service


Map of Troy, OH

Great service! Friendly and professional




Review of Authorized Service


Map of Tipp City, OH

Knew what he was doing




Review of Authorized Service

Figured problem out went right after it. Changed pump cleaned up great man to work with.


Map of Bellefontaine, OH

Excellent service




Review of Authorized Service


Haley




Review of Authorized Service

On time


Great service!




Review of Authorized Service


He was great




Review of Authorized Service


Great Service.




Review of Authorized Service

He was timely and efficient. Couldn't ask for better service. Very nice person.


Great




Review of Authorized Service

Everything is working great so far


Quick but thorough service




Review of Authorized Service

Excellent service. Quickly determined issue, had parts the same week and back out to get our oven/stove returning to function. Very reasonable pricing.


Exceptional Customer Service




Review of Authorized Service

Steve Morris explained everything in detail, showed me what was causing the issue. Exceptional customer service. Open schedule, I called for service on washer, and they were out in a couple days.


Done a great job




Review of Authorized Service


Great




Review of Authorized Service

You are very lucky to have Steve Morris representing your company. He was extremely helpful and I cannot say enough good things about him. We are very grateful for his excellent service!


Microwave repair




Review of Authorized Service

Steve, did a great job repairing our 3 month old microwave by keeping us informed on the plan and the timeline to get it done. Great job!


Great Service




Review of Authorized Service


Dryer repair




Review of Authorized Service

The gentleman was courteous. Worked quickly to repair the dryer. He was very friendly. He cleaned up the area. A very good experience.


Household Manager




Review of Authorized Service

☝️👍😃


awesome customer service




Review of Authorized Service

My tech, Steve, was friendly and imformed/expert and overalll a great experience!


Great Service!!




Review of Authorized Service

He was on time, polite, and knowledgeable. He took care of the issue very quickly!


Steve M.

Steve M.

WASHER WHIRLPOOL WTW7300DW0 "Not washing clothes and noisy in spin. Found broken agitator and bearing out on GEARCASE. Replaced GEARCASE and washplate. Unit operating ok.L1-32510875651 Jerry @ Lowe’s approved; used 1 W10811956 (GEAR CASE), and 1 W10902814 (WASHPLATE) from stock"

Near Township Rd 45, Bellefontaine, OH 43311
Steve M.

Steve M.

WASHER WHIRLPOOL WTW7040DW1 Installed new GEARCASE. Unit running smoothly

Near Evergreen Dr, Bellefontaine, OH 43311
Steve M.

Steve M.

REFRIG/SIDE-BY-S SAMSUNG RF18HFENBSR/AA Cleared drain lines and installed heater clip. Unit operating properly.; used 1 DA61-06796A (DRAIN CLIP) from stock

Near Seminole Shore Dr, Huntsville, OH 43324
Steve M.

Steve M.

WASHER MAYTAG MVWB955FW1 Unit not draining due to bad pump. RR pump. Running ok.; used 1 W10876600 (DRAIN PUMP) from stock

Near Lawrence St, Bellefontaine, OH 43311
Steve M.

Steve M.

RANGE GE JB690EF4ES Installed new fan motor . Unit Operating ok

Near OH-273, Belle Center, OH 43310
Steve M.

Steve M.

WASHER MAYTAG MVWB765FW0 Installed new control. Unit not spinning clothes out off balance load error. Over load error. Drain error. Not completing cycles. Test ran all cycles. All components working as they should.

Near Co Rd 39, Huntsville, OH 43324
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE FFTR1821TW0 Unit not cooling properly due to wire harness stuck in evap fan blade. Clip came loose. Secured wiring unit operating ok.

Near Linwood Dr, Troy, OH 45373
Steve M.

Steve M.

DISHWASHER FRIGIDAIRE FPID2498SF4A I30 error leak code. Upon arrival found unit uninstalled due to Carmichael’s. Frigidaire cancels Carmichael’s repair. Unit is uninstalled and we cannot service under factory job. Cancel factory warranty dispatch collected service fee from customer

Near Saddlebrook Run, Springfield, OH 45502
Steve M.

Steve M.

DRYER AMANA NED4655EW0 Unit not heating. Found faulty timer. RR timer. Unit operating ok.; ordrng 1 W11043389 (timer (TS) ????)

Near Merry Robin Rd, Troy, OH 45373
Steve M.

Steve M.

WASHER LG WT7600HKA Installed parts listed. Unit operating ok

Near W Harding Rd, Springfield, OH 45504
Steve M.

Steve M.

DISHWASHER WHIRLPOOL WDT730PAHV0 Unit is not washing dishes due to bad wash motor. Replaced motor. Unit operating ok.; used 1 W11084656 (PUMP MOTOR) from stock

Near Oak Ridge Dr, Dayton, OH 45424
Steve M.

Steve M.

WASHER ELECTROLUX EFLW317TIW1 Installed parts listed. Unit running ok

Near Tibbetts Ave, Springfield, OH 45505
Steve M.

Steve M.

RANGE LG LDE3037BD/00 Clock and touchpad randomly stop working. Would recommend new display and power supply. Cost of parts exceeds unit price. Declined repair.

Near Beecham Dr, Dayton, OH 45424
Steve M.

Steve M.

WASHER WHIRLPOOL WFW9250WW02 Drum support is broken. Tub bearing is starting to whine In spin. Customer declined repair. Parts over 600.

Near Kessler-Frederick Rd, West Milton, OH 45383
Steve M.

Steve M.

WASHER MAYTAG MHW6000XW1 Installed user interface and CCU. F6 E2 is no longer present. Now F6 E3 appears 2nd user display console board is needed. Console assembly W10387857 is NLA 01/15. Called HBW. Spoke with Cora in purchasing. Unit in parts research. Close out ticket. Contact will be made if pts located

Near Curry Branch Dr, Tipp City, OH 45371
Steve M.

Steve M.

DRYER WHIRLPOOL WED9270XW1 Unit is squeaking when it gets hot and loaded up. Drum supports need changed along with possible idler pulley. Declined repair. Replacing with a matching set.

Near Kessler-Frederick Rd, West Milton, OH 45383
Steve M.

Steve M.

DRYER SAMSUNG DV45K6500EV/A3 "Dryer is not heating due to open thermostat, replace thermostat unit is heating properly; used 1 DC96-00887C (BRACKET) from stock"

Near Westridge Dr, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE FFHB2750TD5 Unit not making ice. Found faulty Icemaker motor. Unit operating ok.; used 1 243297609 (ICE MAKER) from stock

Near Upway Dr, Piqua, OH 45356
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE LFHB2751TF2 Evap fan error and display is out ; ordrd 1 5304513666 (DISPLAY ) and 1 809069201 (motor)

Near Bird Dog Ct, Dayton, OH 45424
Steve M.

Steve M.

REFRIGERATOR LG LMXS30776D/02 Unit icemaker fan in encased is frost. Called LG to check for Bulletin. Advised me to relocate defrost sensor to cap tube line furthest to the left and highest point. Thawed out unit.

Near Briarwood Ct, Troy, OH 45373
Steve M.

Steve M.

FREEZER SAMSUNG RF28HFEDTSR/AA Unit not cooling properly due to seized evap fan. Cleared ice and evap drain. Installed heater clip. ; used 1 DA61-06796A (DRAIN CLIP) from stock

Near Shenandoah Dr, Troy, OH 45373
Steve M.

Steve M.

RANGE LG LRE3194BD/00 Installed PCB EBR77562712. Installed new board. Unit operating ok

Near Fishburg Rd, Dayton, OH 45424
Steve M.

Steve M.

OVEN ELECTROLUX EW30EW65GS1 Not heating. Upper bake element and lower thermal fuse; ordrng 1 318004902 (switch) and 1 318601604 (element)

Near OH-571, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE FH4H2272UF Concealed damage; ordrng 1 5304519046 (FREEZER DOOR)

Near Whispering Pines Ave, Tipp City, OH 45371
Steve M.

Steve M.

REFRIGERATOR SAMSUNG RF23J9011SR/AA "Icemaker freezing up in right rear corner. Drain tube not adjusted, exterior of iceroom not sealed. Condensation is present near rear. Sealed iceroom and adjusted water line. Customer has good water pressure and on city water. ordrng 1 WHITESILICONE(TS)"

Near Chartwell Ct, Troy, OH 45373
Steve M.

Steve M.

WASHER WHIRLPOOL WTW7040DW1 Unit is very noisy while in spin due to bad bearing in GEARCASE3 yrs old in laundry room; rqstng P&A on 1 W10811956 (GEARCASE (MARCONE))

Near Evergreen Dr, Bellefontaine, OH 43311
Steve M.

Steve M.

DRYER WHIRLPOOL n/a Needs new handle; ordrd 1 WPW10549553 (handle)

Near Evergreen Dr, Bellefontaine, OH 43311
Steve M.

Steve M.

WASHER MAYTAG MVWB835DW1 Unit roaring due to bad GEARCASE bearing. Installed new GEARCASE. Unit running okL1-32352402232. Caleb ; used 1 W10811956 (GEAR CASE) from stock

Near OH-56, Mechanicsburg, OH 43044
Steve M.

Steve M.

REFRIGERATOR KITCHEN AID KSRP25FNWH00 Installed new fan and relay. Unit running ok.

Near Mechanicsburg Rd, Springfield, OH 45503
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRS571CIDM00 Unit operating ok. Foul taste in water and ice. Recommend customer replace water line and or contact city.

Near Cooper Ave, New Carlisle, OH 45344
Steve M.

Steve M.

DRYER SAMSUNG DV42H5200EW/A3 Unit not heating. Found open heater element possibly caused by clogged vent. Lots of lint build up in dryer. Recommend vent cleaning or no warranty on parts installed; used 1 DC97-14486A (ELEMENT) from stock

Near Zimmerman St, New Carlisle, OH 45344
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Freezer lighting out and top roof lights in fridge are dim due to faulty freezer lamp. RR lamp. Unit operating ok; used 1 W11205083 (MODULE) from stock

Near S Mulberry St, Troy, OH 45373
Steve M.

Steve M.

WASHER MAYTAG MVWB835DW1 Unit randomly runnning drain pump due to hot water valve leaking filling tub. Replaced water valve assembly. Unit checks ok.; used 1 W11165546 (WATER VALVE) from stock

Near Lakeshore Dr, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR SAMSUNG RS25J500DSR/AA Installed parts listed. Unit operating ok

Near Walker St, Troy, OH 45373
Steve M.

Steve M.

WASHER LG WM3270CW Unit leaking water from washer hoses. Need to have hoses replaced.

Near Copperfield Ln, Tipp City, OH 45371
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE FFTR2021TB1 Started to install new compressor torch set broke cannot complete repair. Called and spoke to Shana @ Lowe’s said they’re going to contact customer with a buyout for the inconvenience of the units second no cool and going two weeks without refrigerator. Children in home and no fridge

Near Yocom Rd, Cable, OH 43009
Steve M.

Steve M.

DISHWASHER FRIGIDAIRE FDB2810LDC1 Unit leaking from wash motor seal. Need new motor kit.; ordrng 1 154844101 (motor kit)

Near Narcissus Dr, New Carlisle, OH 45344
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE FGHF2366PF5A Icemaker not working and display is out on fridge. Need new icemaker and display.5-7 yrs old in kitchen; rqstng P&A on 1 242058230 (user interface (MARCONE)) and 1 243297609 (ICEMAKER. (MARCONE))

Near W National Rd, New Carlisle, OH 45344
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KRMF706EBS01 Loud noise from freezer section. Found residual ice on coil that was on contact with evap fan blade due to improper defrost cycle. Recommend new controls.

Near Gearhart Rd, Troy, OH 45373
Steve M.

Steve M.

WASHER GE GFW450SSM1WW Unit tripping breaker due to loose wire on heater assembly. Unit operating ok

Near Lake St, Belle Center, OH 43310