Greg - Washington Township, OH
Steve was great! Very thorough, professional and personable. Took time to explain what he observed and patiently answered questions. One of the best techs I’ve worked with.
Jennifer - Urbana, OH
Professional Service Technician
Richard - Dayton, OH
Doug - Tipp City, OH
excellant customer service
Great service, very professional and thorough.
Greg - Washington Township, OH
Steve went above and beyond the call of duty during and after the service call.
Barbara - Cable, OH
Great service. Technician was very nice, showed up on time & did a great job.
Great customer service guy
Janie - Springfield, OH
Nice guy came out
Chelsea - West Liberty, OH
Very professional and friendly, knew what he was doing and talking about. Quick and proficient.
Courteous and Professional
LC - West Liberty, OH
He called ahead to confirm that he could come out the day before he was scheduled. He was able to make a warranty repair the same day within a reasonable amount of time.
Samantha - Huntsville, OH
Great Customer Service! And trust me, I have had THE worst experiences with customer service over the past month! Very refreshing to find out that it’s not industry wide!
New - Saint Paris, OH
Monico - Tipp City, OH
Very nice technician and service
Denis - Troy, OH
Jeffrey - Troy, OH
Excellent service from scheduling lady on the phone to the technician; every experience has been with friendly and helpful people
Great Technician, Quick Service!
Martin - Troy, OH
Sharon - Huntsville, OH
Steve was very professional and polite and very efficient with working through the problems.
April - Piqua, OH
Great communication and service.
Professional and on time
Richard - Piqua, OH
Dennis - Bellefontaine, OH
Paul - Tipp City, OH
Very pleased with service
Michael - Bellefontaine, OH
I was very pleased with Authorized Service. Steve was professional, kind and thorough. He completed the job in a timely manner. Would use Authorized Service again!
Dennis - Urbana, OH
Prompt response and diagnosis
Shelley - Urbana, OH
The technician was great
Vicki - Tipp City, OH
The technician was great
Friendly and competent service.
Kathy - Lakeview, OH
Steve arrived on time, repaired our refrigerator quickly and competently. A very personable young man great knowledge of the product he was repairing.
REFRIGERATOR SAMSUNG RF23HCEDBWW/AA Installed and took pictures of parts updates.
WASHER GE GTW330ASK1WW Unit has lots of overflow error codes and off balance code. Found obstruction in pressure hose. Cleared problem. If washer acts up agai a main control will need to be ordered.1.5 yrs old in laundry room
DISHWASHER WHIRLPOOL WDT750SAHZ0 Installed parts listed dishwasher is operating properly
REFRIGERATOR GE GSL25JFPABS Installed new board and selector switch unit operating ok
WASHER WHIRLPOOL WTW7040DW0 Shana @ Lowe’s Michael @ sad the unit is an economical for repair. Washer needed a new consul and gear cased with clutch stator and rotor
REFRIGERATOR FRIGIDAIRE LFSS2612TP0 Refrigerator side is freezing and froze and busted the water filter due to faulty damper assembly; ordrd 1 242303001 (DAMPER)
REFRIGERATOR GE GSHF5KGXBCWW Installed new display and icemaker.
REFRIGERATOR FRIGIDAIRE FRT18IL6DMD Unit is not cooling properly. Found unit with a low charge. No frost pattern. Evap liquid line huge frost problem. Oil stains on liner. Evap cost 344 plus labor. Customer declined repair.
REFRIGERATOR LG LFX21960ST Unit leaking water. Found split water line to water filter. Removed split section of hose and replaced coupler10 yrs old in kitchen. ; used 1 PM0408W (5/16" X 5/16" COUPLER) from stock
REFRIGERATOR FRIGIDAIRE FPHF2399MF5 Unit has severe rust and ice all accumulation on backside exterior of fridge. Called Frigidaire techline. Unit non repairable. Spoke to John. File #83033938
REFRIG/SIDE-BY-S FRIGIDAIRE FFHS2611PFCA FF section not cooling due to bad damper assembly. RR damper assembly. Unit cooling properly ; used 1 242303001 (DAMPER) from stock
WASHER KENMORE 110.8289113 UNIT IS LEAKING FROM Plastic OUTTER tub badly. Agitator dawgs are worn out. 3 hrs labor for seal tub and agitator replacement. Customer declined repair.
REFRIGERATOR FRIGIDAIRE FFTR1821TW4 Unit is not cooling. Compressor is running. Unit has zero frost on evap. Need dye drier installed. Transfer to A15 ; ordrng 1 XXX (DYE DRIER)
REFRIGERATOR FRIGIDAIRE FFHD2250TS3 Unit Icemaker not working. Water fill tube frozen. Customer complaint of unit freezing in FF area. Plastic food product again temp sensor right hand side cause unit to run excessive freezing fill tube. Applied additional gasket to fill tube. Unit operating properly.; used 1 5303918784 (AIR HANDLER) from stock
REFRIGERATOR FRIGIDAIRE FFHS2611PFEA Unit is not making ice. Cannot cycle icemaker. Motor is bad. Replaced icemaker. Unit now operating properly.3.5 yrs old in kitchen; used 1 241798231 (
DRYER KENMORE 110.676526 Unit won’t start. Found open thermal fuse. Replaced fuse runs ok now10-15 yrs old in basement ; used 1 3392519 (FUSE) from stock
DISHWASHER FRIGIDAIRE FDB2000RFS1 Unit not washing properly... gasket was loose on upper rack wash arm manifold. Reposition the gasket unit operating properly.10 yrs old in kitchen
DISHWASHER SAMSUNG DW80M2020US/AA Unit leaking water. Normal light flashing. Found loose hose clamp on water fill tube. Secured tubing. Unit running ok.
DISHWASHER WHIRLPOOL WDT750SAHZ0 Top rack will not stay in the dishwasher. Need two rack supports and track stops2 yrs old in kitchen ; ordrd 1 W10712395 (RACK SUPPORT) and 2 WPW10508950 (RACK STOP)s
REFRIGERATOR GE GSL25JFPABS Unit not cooling. Need main board and selector . Comp not getting power. Comp tests good 10 yrs old in kitchenOnce job is approved let tech know to order through marcone ; rqstng P&A on 1 WR55X10150 (SELECTOR (MARCONE)) and 1 WR55X10942P (MAIN CONTROL (MARCONE CR))
RANGE SAMSUNG FE710DRS/XAA Installed new fan motors nuts and blades. Unit running properly.
REFRIGERATOR KITCHENAID KSRI25FNWH00 Ice bucket freezing up. Found flapper i;dispenser not sealing. Installed new flapper. Adjusted temp is ff side. Unit is 15 yrs old in kitchen.; used 1 W10823377 (ICE DOOR KIT) from stock
REFRIGERATOR WHIRLPOOL ED5JHEXTS00 Unit was not cooling properly. Unit was way over packed blocking air flow. Completely frosted over. Recommend letting unit thaw out. If problem comes back$235.86 Defrost control 4388932. Recheck unit first
DRYER MAYTAG MEDB765FW0 Installed new blower wheel. Unit operating ok2 yrs old in laundry area
REFRIGERATOR GE PSHF9PGZBCBB Installed new inverter board module. Unit is operating ok
WASHER WHIRLPOOL WTW7040DW0 Installed new harness and control. New lid lock was installed and washer is running ok 4.5 yrs old; used 1 W10861642 (LATCH) from stock
DRYER FRIGIDAIRE FFLE1011MW2 Unit will not start. Found belt off pulley. Reinstalled belt unit running ok
WASHER WHIRLPOOL WTW8500DC0 Installed new Lid supports. Lid operating ok.
REFRIGERATOR FRIGIDAIRE FRS6HF6JSB0 Installed new paddle assembly. Unit operating ok
WASHER WHIRLPOOL WTW8040DW1 Unit has very loud bearing noise in spin. Replaced GEARCASE. Washer is operating okI have autho for labor. Call. Me; ordrng 1 W10811956 (GEARCASE (TS))
REFRIGERATOR GE GSHF5KGXBCWW After installing new control board displays went out. Found a broken wire in lower corner door hinge. Repaired wire. Old parts on on counter. Dispenser ok
REFRIGERATOR FRIGIDAIRE LGHB2867TD0 "Unit not dispensing water. Found seized water valve. Installed new water valve. Unit operating ok. Unit is hooked to hot water, recommended proper hook up; used 1 242253002 (VALVE) from stock"
REFRIG/SIDE-BY-S MAYTAG MFX2876DRM02 Ice bucket is stuck and will not come out. Adjusted release mechanism. Unit operating ok5/7 yrs old in kitchen.
DRYER SAMSUNG DV42H5200EP/A3 Installed parts listed. Dryer running properly.
DRYER MAYTAG MEDB765FW0 Blower wheel hub is broken. Unit is over heating. !!!do not use dryer until repaired !!!; ordrng 1 W10349492 (BLOWER) and 1 W10508324 (MOTOR)
DRYER GE GTD42EASJ2WW Needs dryer vented out right side; ordrd 1 WE49X22606 (DRYER KIT)
MICROWAVE FRIGIDAIRE FGMV176NTF Microwave keeps tripping the breaker. Found faulty monitor switch; ordrd 1 5304509459 (MONITOR SWITCH )
WASHER LG WM0642HW/01 Unit not draining. Found faulty drain pump. Needs replaced Washer operating ok; used 1 4681EA2001T (DRAIN PUMP) from stock
DRYER ELECTROLUX EFMG517SIW0 Unit will not start. Found blower wheel packed with hair unable to turn. Cleaned out blower housing.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Unit not cooling properly. Previous servicer replaced evaporator. Unit has a huge ice formation on freezer evaporator coil and no frost pattern on fresh food evaporator. Sealed system issue. Previous servicer needs to be sent back out.