Replace door tested unit checks OK

"Checked unit over and found that unit needed a new tub assembly along with suspension and encounter balances. Informed customer on what we need to order in the timeframe. He was not happy that the parts were not available locally and that he would have to wait until the Parts became available. I informed him to reach out to LG for a better resolution, but all we could do was order parts and go from there. Customer does not want us to order parts. They are reaching out to LG for a different resolution."

Fan making noise replaced fan motor; ordrng 1 140282033103 (Fan)

Fan making noise replace fan motir; ordrng 1 140282033103 (Fan)

"Inspected unit and found sitting water in the bottom of the dishwasher. Attempted to drain the unit and the water would not drain out. Inspected the drain line and found the dishwasher drain plug for the garbage disposal still intact and water unable to drain into the sink. Disconnected the line and ran the dishwasher drain cycle into a bucket and the unit drained without any issues and with good pressure. Ran a mechanical test cycle and found all mechanical components functioning properly. Entered diagnostics and found an error code for the float switch being activated, which aligns with the customers issue of water sitting in the bottom of the unit. Attempted to remove the plug on the garbage disposal, but the way the garbage disposal was installed there is not enough space. Advised the customer they would need to contact the plumber that installed the garbage disposal and have them come back out and remove the plug. All other checks ok."