A Quick Guide to GE Refrigerator Error Codes

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Authorized Service
May 8, 2023
Refrigerator Repair

If your GE refrigerator is showing an error code, this guide is for you. To help you understand what the code means and what you need to do to remove it, we’ve put together this quick guide. By following our simple instructions, you should be able to quickly remove the code to get your GE fridge working properly again.

This guide covers all major GE refrigerator models, including:

1993LPO

90280JC

90280JD

90280JE

90280JF

90288JC

GSS25QGSCBB

GSS25QGSCCC

GSS25QGSCWW

GSS25QGTBBB

GSS25QGTBCC

GSS25QGTBWW

PSF26NGNABB

PSF26NGNACC

PSF26NGNAWW

PSS25MGNABB

PSS25MGNACC

PSS25MGNAWW

PSS25NGNABB

PSS25NGNACC

PSS25NGNAWW

GE refrigerator error codes FF and CC

These error codes indicate the temperature inside your fridge and/or freezer is rising above where it should be for your food and drinks to be safely stored. Removing these error codes is usually pretty straightforward.

Follow these steps to remove the FF and CC error codes:

  1. Start by checking the fridge door to ensure it closes properly. Most modern fridges have a warning alarm if the door is open so this shouldn’t be hard to determine. If the door isn’t closing properly, clean the door gasket thoroughly and if it’s damaged, replace it.
  2. If the door is closed and the gasket is clean, the next step is to go to your control panel and press the “System Check” button. If it shows a PF error this means you have a power supply issue that needs to be fixed. If so, you’ll need to call a technician to come and inspect your fridge.

GE refrigerator error code CI

This GE refrigerator error code means you have a problem with the ice maker in your appliance. Specifically, it indicates the ice maker is unable to make ice. 

Follow these steps to remove the CI error code:

  1. Inspect the ice maker to ensure it’s clean inside. 
  2. Make sure there isn’t a build-up of ice in the tray that’s preventing the dispenser from being able to work. If you discover build-up, remove some of the ice.
  3. Check the water supply hose to ensure it isn’t kinked, blocked, or leaking. If damaged, it will need to be repaired or replaced.
  4. If those fixes don’t remove the error code, press the “System Check” button on the control panel to see if any other errors show up that might be causing the ice maker to not operate correctly.

GE refrigerator error code DF

This error code indicates a problem with the defrost system. Specifically, the defrost system has stopped working properly or hasn’t worked at all over the past 48 hours.

Follow these steps to remove the DF error code:

  1. Start by doing a simple reset. This can be done by turning your fridge off for 60 seconds before turning it back on. 
  2. If a reset doesn’t work, the heater, thermostat, and timer needs to be tested with a multimeter. If you don’t have a multimeter, you’ll need to get a technician to inspect your machine. If any of those components are faulty, they’ll need to be replaced.

GE refrigerator error code DE

This GE refrigerator error code also indicates a problem with the defrost system. The code usually appears when the system hasn’t worked for 24 hours or longer.

Follow these steps to remove the DE error code:

  1. Start by doing a simple reset to see if this solves the problem. A reset can be done by turning the fridge off for 60 seconds before turning it back on.
  2. If the error code is still showing, the wiring connecting the defrost heater and the heater motor need to be checked by a technician. If damaged, they need to be replaced. 

GE refrigerator error code PF

This error code indicates a problem with the electricity supply. When this code appears, you most likely have a faulty power cord or power socket.

Follow these steps to remove the PF error code:

  1. Start by doing a simple reset. This can be done by turning your appliance off for 60 seconds before turning it back on. 
  2. If a reset doesn’t work, inspect the power cord. If it’s damaged, the cord needs to be replaced by a technician.
  3. If the cord is fine, try plugging your appliance into another socket. If the code stops showing, the original socket is faulty and needs to be repaired or replaced by a technician.

Tips to prevent GE refrigerator error codes

It can be time-consuming to have to work out what an error code means and what you have to do to remove it. Here are some simple tips to help prevent error codes from showing on your GE refrigerator.

  • Clean your fridge regularly. Deep cleaning your fridge regularly ensures components like the door gasket, sensors, and thermostats work correctly. You should also regularly defrost your fridge to remove excess ice.
  • Check the temperature settings. Make sure your fridge and freezer are set to the correct temperatures. If you have a separate thermometer you can test the temperature to make sure it matches the temperature reading on the thermostat inside your fridge.
  • Make sure you don’t overload the fridge. If your refrigerator has too much food and other items in it, airflow can be obstructed, which causes the compressor to work harder and possibly cause error codes to appear.
  • Make sure the door is kept closed. Keep your fridge door closed to prevent excess air from entering. Too much air in your fridge can cause the temperature to get too low, which will activate an error code.
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