Local Reviews

Authorized Service Rated 4.8 out of 5 stars based on 1773 customer reviews

Map of New Madison, OH

Great service




Review of Authorized Service

Appointment set up in timely manner.Service had the part and was repaired quickly.


Map of Troy, OH

Great service. He was efficient and got it done quickly




Review of Authorized Service

Very pleased with the company and the technician


Map of Dayton, OH

Richard wollenhsut




Review of Authorized Service

Great service


Map of Middletown, OH

Very professional and focused on his work.




Review of Authorized Service

ID the problem and corrected it within 30 minutes. Not his first rodeo.


Map of Woodbourne-Hyde Park, OH

Samsung washer




Review of Authorized Service


Map of Springfield, OH

Review




Review of Authorized Service


Map of Middletown, OH

Couldn't have asked for better.




Review of Authorized Service

Steve G did a great job, quickly, to our complete satisfaction.


Map of Englewood, OH

Excellent service!




Review of Authorized Service


Map of Dayton, OH

Barbara J




Review of Authorized Service

Very satisfied with the service of Brad.


Map of Fairborn, OH

Very Very Good Job to all of you




Review of Authorized Service

Good job Brad


Fast, easy, and effective service




Review of Authorized Service

Nice doing business with Authorized Service! You called very quickly to acknowledge the service and set up the appointment, service dates were readily available, the people on the phone and the service techs were friendly, and the problem is apparently fixed. What more can I say?! How would you rate the cost / pricing of the service? Does not apply because this was repaired under warranty.


Top notch service




Review of Authorized Service

We’ve had Steve here before for our kitchen fridge — this one was for a garage fridge — and he’s extremely good at his job. Explains the problem, tells you your options and takes great care in repairs. Friendly and easy to talk to. A+


Great service




Review of Authorized Service

Kevin was very friendly , professional . Respectful. He was here at time set .


Excellent service and explanations of the job.




Review of Authorized Service

Steve is extremely professional and enjoys teaching what and why the problems occur.


GE Dryer Service




Review of Authorized Service

Very pleased with the prompt, courteous and professional service.


awesome customer service




Review of Authorized Service

very polite, very knowledgle, very satsified. Great job Steve


Quick, efficient service




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Great service




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Professional & Thorough Service




Review of Authorized Service

Sam provided very professional and thorough service when diagnosing the problem with our dryer. Highly recommend!


Dryer service




Review of Authorized Service


Good service




Review of Authorized Service

Great


STEVE




Review of Authorized Service

STEVE DID A GREAT JOB - ARRIVED WHEN HE SAID HE WOULD, CHECKED THE DRYER AND GAVE US AN ITEMIZED PRICE TO REPAIR THE DRYER. VERY PROFESSIONAL


Very polite




Review of Authorized Service


Great service




Review of Authorized Service

Great service


Spotted problem quickly and fixed quickly




Review of Authorized Service

The service tech was very nice. I've used this company before and will again.


Aaron brentford




Review of Authorized Service


Job well done!




Review of Authorized Service

Came promptly. Technician was friendly, polite, and knowledgeable. Fixed oven quickly, gave me advice for future. I’m very pleased!


Shawn




Review of Authorized Service


Great Service




Review of Authorized Service

Tim was very professional, quick and friendly. He was on time, communicated fairly and we’d definitely have him come out again if need be!


Great service




Review of Authorized Service

Very satisfied


Great service!! Thank you.




Review of Authorized Service


Good service




Review of Authorized Service

Timely and professional


Steven




Review of Authorized Service

Tim Robertson did a excellent job on our GE refrigerator...He was knowledgeable, friendly as well as professional...We would definitely use him again...


Richard




Review of Authorized Service

We had excellent service all the way Steve is very polite and informative. The product He serviced must be junk, after replacing parts it is as it was before he worked on it .The new parts didn’t help it at all.


Great Service




Review of Authorized Service


Great service




Review of Authorized Service

Friendly. Good explanation of problem


Dishwasher repair




Review of Authorized Service

Great experience! Knew exactly what needed done to fix the dishwasher rack and did it in the spot without having to wait for parts to come in.


Great Service




Review of Authorized Service

Great Service and excellent technician


Fridge Check




Review of Authorized Service

Brad provided professional assistance to resolve my refrigerator issue. He was knowledgeable and courteous.


Self




Review of Authorized Service


great service




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Owner




Review of Authorized Service

Excellent work.


Prompt, courteous and helpful




Review of Authorized Service

Steve shared his knowledge and experience to help me make an informed decision about the repair


Great service




Review of Authorized Service

Tim was on time and efficient and personable. I would have him come again if I needed another appliance repair.


Great Service




Review of Authorized Service

Shawn provided great service at a reasonable price. He was able to analyze, order parts, and fix quickly. His professionalism and skills gave us confidence we had called the right company. We will use Authorized Services again.


Great service




Review of Authorized Service

He was awesome! He was in and out quickly. Knew exactly what was wrong, fixed it, was polite and professional!


Good explanation of service




Review of Authorized Service


Laura




Review of Authorized Service

Great technician did a great job!


Awesome service




Review of Authorized Service

Very professional and knowledgeable


Randy




Review of Authorized Service


Unknown




Review of Authorized Service

Tim was polite, knowledgable, open. Waiting to see if his reprogramming oven was effective. Has taken longer than convection said to bake small cake. Hoping regular setting better.


Quality service




Review of Authorized Service

Technician was professional and proficient. The new part showed up at their office broken and they caught it upon arrival. Ordered new part and had it installed the next week. Great work.


Shane




Review of Authorized Service

Very knowledgeable! Great job!


Great service




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Great service




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Quick and friendly service.


Great service




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Awesome personality




Review of Authorized Service

Having the pleasure to meet Steve now twice. Hey provides excellent customer service along with a great attitude.


Great




Review of Authorized Service

Very courteous and knowledgeable.


Awsome service




Review of Authorized Service

Very polite. Quick work. Will use again,


Steve was very professional and fixed my refrigerator.




Review of Authorized Service

I would highly recommend Steve for your repairs. If I ever need anything else fixed I would request him.


Gary




Review of Authorized Service


Site Manager




Review of Authorized Service


Great




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Thomas




Review of Authorized Service

Brad is extremely knowledgeable, great personality, trustworthy!


Great professional service. Very pleasant guy, fast no nonsense. Courteous, etc.




Review of Authorized Service


Service was exceptional!




Review of Authorized Service

He was very knowledgeable and knew what he was doing.


Jeff




Review of Authorized Service

Great. Had part and all done in one trip


Danielle




Review of Authorized Service


Kathey




Review of Authorized Service

Very professional and pleasant


GR




Review of Authorized Service

Wonderful


Great Service




Review of Authorized Service

He is always friendly when he comes out, takes care of the problem quickly. I wish I could say the same about LOWES they are impossible to deal with and it takes forever to get a hold of someone to schedule and then they aren't very friendly.


awesome




Review of Authorized Service

very professional


Very professional and efficient




Review of Authorized Service

Trustworthy and always shows up at the scheduled time. Quickly diagnoses the problem and replaces the faulty part. Tim is great at explaining what he replaced and why. He works efficiently and never leaves a mess. We love the service we receive from Authorized Service.


Prompt accurate service




Review of Authorized Service


Great tech!




Review of Authorized Service

Steve was outstanding


Kevin was great! Very thorough.




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Great Service




Review of Authorized Service

Very friendly and professional.


Excellent service




Review of Authorized Service

Very knowledegable service technician


Great service




Review of Authorized Service

Explained everything to the way we would understand. Very polite


Very well pleased with Steve great job




Review of Authorized Service

Steve was very knowledgeable very friendly fixed problem in no time would be happy with Steve in the future


Great timely service




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Great Service!!




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Great!




Review of Authorized Service

The service man was very nice and polite. He fixed my washer in a short time! He was clean, friendly, pleasant and knowledgeable!


N/A




Review of Authorized Service


Fast efficient service




Review of Authorized Service

Great job


Another great job by Tim




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Jerry




Review of Authorized Service

Great service and he explained everything


Doug




Review of Authorized Service

Authorized Service technician solved our dryer problem! Works great!


Great service & reasonable price




Review of Authorized Service

Tim was knowledgeable, quick, and honest with his opinions on products


Donna




Review of Authorized Service

Love the furniture I purchased


excellent service




Review of Authorized Service

Steve was efficent knew what he was doing got the job done and out he went.


Dishwasher service




Review of Authorized Service

We had a sudden horrible noise when trying to run our dishwasher. Steve came in a timely fashion, was courteous, pleasant, listened well, and wore his mask (as we did). He was efficient and knowledgeable in diagnosing and fixing the problem on the day before Thanksgiving. We will contact Steve at his Authorized Service Company the next time we need any appliance maintenance.


Frig




Review of Authorized Service


Great service




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chic




Review of Authorized Service


Outstanding service!!!




Review of Authorized Service

Our service tech, Kevin, was highly skilled, and very competent. He called ahead to let me know when he was going to arrive and he arrived promptly. He asked me to explain the problem. I did, and Kevin h thoroughly assessed the dryer, taking it apart, and found the problem. A very small part was bad. He had the part in his truck and replaced the bad one in about 5 minutes! He was excellent! I


Quick and efficient!




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Lg dryer




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Schaefer




Review of Authorized Service

Great experience


Nice Man & Efficient Tech




Review of Authorized Service

Steve was concientious and careful of safety. He did what he said he'd do. He fixed it right the first time.


Your pricing hopefully is making you rich.




Review of Authorized Service

Kevin was on time and considerate.


Professional




Review of Authorized Service


Rachelle




Review of Authorized Service

My repairman was on time, and was very courteous and informative when answering all my questions.


Michael




Review of Authorized Service

Very nice guy. Knows his stuff, honest and timely.


Tim, great rep. of the co. 👍🏼




Review of Authorized Service

See above, plus gave info I needed to know about my frig. Special order on part and poss time needed for repair.


Customer Service Oriented




Review of Authorized Service

Very informative, answered questions. Polite


Good service




Review of Authorized Service

Professional, wore mask entire time without having to be reminded/encouraged like many service professionals lately, courteous and explained what was going on well


Door handle




Review of Authorized Service

It took forever to get in contact with the warranty department, but once they finally answered and sent it out, the repair team was great!


Great everything




Review of Authorized Service

Diagnosed problem. Helped solve problem with manufacturer. Kept me up to date on part arrival. Called and set appt. Arrived on time did the replacement and he was gone.


Fast, clean




Review of Authorized Service


Great service!




Review of Authorized Service

Arrived in a timely manner. Very knowledgeable. Overall great experience.


Good




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Great service




Review of Authorized Service

Sam did an excellent job. He was knowledgeable and very efficient. I would definitely call on him again.


Good quick service




Review of Authorized Service


Great service, friendly and respectful tech




Review of Authorized Service


Warranty Claim on bad designed ice maker!




Review of Authorized Service

This is the 4th repair on Samsung’s bad design ice maker.


great service




Review of Authorized Service

excellent and timely service


Very knowledgeable, professional & honest. Very happy with his help.




Review of Authorized Service


Lacretia




Review of Authorized Service

The tech was professional and arrived within the time frame given


Great Service




Review of Authorized Service

Our service technician, Steve, was very nice and took time to answer our questions. He didn't rush through the repair process.


Tracie




Review of Authorized Service

This was a warranty service call so there was no fees involved My tech was right on time, very nice and explained things well


Great service!




Review of Authorized Service

Professional representative!


Great Service




Review of Authorized Service

Steve has done another excellent job getting our washer back up and running. Thank you!


Gail




Review of Authorized Service

Job well done


Nancy




Review of Authorized Service

Great service, very efficient


Super Service




Review of Authorized Service

The whole team made the repair process smooth and seamless. Highly recommend!


Excellent service. Knowledgeable service technician.




Review of Authorized Service

I can always depend on Authorized Service to provide excellent service done in a reasonable time.


Great Service




Review of Authorized Service

The experience was very pleasant. The problem was a slow leak, so it may take a few days to see if it was actually fixed, but we are optimistic.


Mako




Review of Authorized Service


Cathy




Review of Authorized Service

Shaun was very attentive, listened to our concerns, gave recommendations and followed up next day. Recommend Authorized Service.


DISH WASHER REPAIR




Review of Authorized Service

The response time was very good. Issues were: 1st visit - need to order part (absolutely no problem) 2nd visit - purpose - install heater. Could not pull dish washer out far enough to install heater. Need to call someone to extend water and electrical lines 3rd visit - installed heater (different repairman). Dish Washer installed crooked and out slightly from countertop. Associate did ask if everything was ok and I said yes but after he left, we noticed there was a chip out of the top of the dish washer and it was not aligned correctly.


Response from Authorized Service:

Thank you very much for your feedback. Please reach out to Robbin, our customer service manager, at our office so we can work to get the situation resolved for you. We do guarantee our work and apologize you are not satisfied. Robbin can be reached by phone or text, 937-252-3200. Thanks again!


Great service and awesome price




Review of Authorized Service

Very please with the responsiveness and courtesy of the appliance service tech.


Great service!




Review of Authorized Service

Friendly and quick work


Great Service




Review of Authorized Service

Fast, Friendly, Service! So appreciated!


Great




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Bill




Review of Authorized Service

Great service. Technician very nice and friendly. Can you give me his name?


Great Service




Review of Authorized Service


Microwave Service




Review of Authorized Service

Kevin was knowledgeable about removing the microwave and disassembling the covers. He could tell it had blown the internal fuse. Since there were no obvious burns/arcs, he was unable to diagnose the specific cause of the blown fuse. When the different possibilities were discussed and the cost of repairs was estimated, it became obvious to us that a better option was to replace our 11 year old microwave appliance.


Great Service




Review of Authorized Service


Washer would not accept water




Review of Authorized Service

After explaining the problem with the washer the technician looked over the machine and told us what was wrong and explained what we must do in the future so as to not have this problem reoccur.


Very thorough




Review of Authorized Service

Very thorough


Awesome service.




Review of Authorized Service

The technician was awesome. He was very nice and got the job done quick. He had great manners.


Shawn




Review of Authorized Service

Great experience. Steve arrived, inspected the fridge and completed repairs in about 30 minutes. He had all the necessary parts in stock on his truck. I’m a customer for life.


Great service!




Review of Authorized Service

Sam did a great job He was prompt and worked quickly. This was a home warranty repair, so I don’t really have an opinion on their pricing.


Great efficient and fast service!!




Review of Authorized Service

He was extremely competent. His work was quick, thorough, and efficient! I am extremely satisfied and would highly recommend his work!!


Washer Door Seal Leaking




Review of Authorized Service

Like any repair they give you a 5 hour window to show up, this is always an inconvenience, however they did call 30 minutes prior to report their arrival time which was very nice.


Toni




Review of Authorized Service


Good service tech




Review of Authorized Service

Your service tech is very helpful & knowledgeable.


Knowledgeable, quick




Review of Authorized Service

They did great


Natalie




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Dryer Repair




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Good service




Review of Authorized Service

Very nice and professional


Great Service!




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Explained things well.


Great service




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Excellent & quick service




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Great service! Thanks.




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Victor




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Dino




Review of Authorized Service

He did a great job


Great service




Review of Authorized Service

Kevin was very polite and handled everything to our satisfaction.


Great service




Review of Authorized Service

Everything was fine


Tom




Review of Authorized Service

Professionally done. Refrig still operating fine


Great Service!




Review of Authorized Service

Prompt courteous arrival. Answered questions. Completed repair quickly.


Son




Review of Authorized Service

What a nice guy! He did a super job!


Great service.Shawn & Robbin are awesome team members. They rock.




Review of Authorized Service

So happy everything is up and running here in the Bucher household.


G




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Stove Evaluation




Review of Authorized Service

Expert Advice


Linda




Review of Authorized Service

The repairman was knowledgeable and explained the repairs step by step.


James




Review of Authorized Service

Great service Tim was very professional


Washer repair




Review of Authorized Service

Very knowledgeable service representative


Great service and friendly




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Wonder Customer Service




Review of Authorized Service

Steve was awesome


Great service




Review of Authorized Service

He was very polite and took the time to explain what the problem was. Thank you


Great Service




Review of Authorized Service

Steve was ahead of schedule which worked out perfectly. He called ahead of time to let us know he could be early. Steve arrived was very professional and was very cautious moving our appliance around making sure no other issues would occur. He explained everything very thoroughly to the extent of replacing the failed warranty part showing us why the part failed and what the manufacturer has done to fix and replacing the new part. Steve showed us all the resets for the appliance along with some things we did not know it even did. We have had appliance service folks in our home before for multiple things but Steve was by far the best and we have ever experienced


Highly recommend Steve And Authorized Service




Review of Authorized Service

I feel lucky to have found a new appliance repair company. Our local people have retired and Authorized Service has filled the spot! I will definitely recommend them to others because of the professional service and their technician Steve. Steve is very informative and my appliances are fixed!


Rana Peake




Review of Authorized Service

Friendly service. On time. Worked and waited to ensure the job was done. Washing machine is working great!!! Great job—thank you soooo much!!!!


Great service




Review of Authorized Service


Andrea




Review of Authorized Service

On time; called ahead, efficient


Great




Review of Authorized Service

He was great very nice man very clean he all most wipe my whole floor lol


Pat




Review of Authorized Service


Tony




Review of Authorized Service

Sean was excellent, very professional and very mannerly. Solved the problem quickly and was out of here.


Fabulous assistance!!!




Review of Authorized Service

Wonderful service and fast scheduling!! The best service around.


Good experience




Review of Authorized Service

Steve is low key and knows his stuff, no high pressure bit willing and able for whatever repair is needed


Great service




Review of Authorized Service

He did a good job. This was warranty work, so no discussion on costs. He diagnosed problem, replaced part, explained what was wrong and what he replaced. He was courteous and efficient.


Repair Dryer




Review of Authorized Service


You will be happy you called them!




Review of Authorized Service

I highly recommend Authorized Service, and technician Steve Morris in particular. Our Samsung refrigerator ice maker has been an ongoing problem. After repeated failed repair attempts by a different company, thankfully, we found Authorized Service. In a day and age where it is difficult to find service providers who care about the quality of their work and customer service, Steve Morris was a breath of fresh air. He called to let us know that he was running a little late for our appointment (unheard of!). We found Steve to be professional, friendly, knowledgable, and conscientious. Most importantly, he correctly diagnosed and fixed our long-standing ice maker problem! We will definitely use Authorized Service / Steve Morris in the future!


Gina




Review of Authorized Service

Kevin was thorough in looking over my refrigerator that was not cooling. He was able to diagnose the problem and give me details as to the cost and procedure of the repair. I feel he was a very honest and knowledgeable repair man and I wouldn’t hesitate to call the company again for repairs as he represented the company very professionally.


Tim




Review of Authorized Service


Great service




Review of Authorized Service


Great service




Review of Authorized Service

Knowledgeable personable repairman


Shaun did a great job!




Review of Authorized Service

Thank You


Berry




Review of Authorized Service

Excellent +


Quick with great customer service




Review of Authorized Service

Would recommend


Got it fixed.




Review of Authorized Service

Brad is knowledgable and friendly.


Great service




Review of Authorized Service


Kevin offered wonderful service




Review of Authorized Service

Kevin was very courteous and knowledgeable after look in the refrigerator over thoroughly he knew exactly what the problem was he fixed it and now we have no more weird sounds.


Great Service




Review of Authorized Service

Steve did a great job, he called the day before his appointment and asked some questions about the problem. He then asked me to text him a picture of the model and serial number tag. He arrived early for the appointment with the part to fix the problem. Great job Steve thanks for quickly fixing our problem.


Great job




Review of Authorized Service

Steve was competent and friendly. Very satisfied with the service


Helpful service response




Review of Authorized Service

We appreciate his honest assessment of our problem and good advice. Very polite.


Fantastic Service




Review of Authorized Service

Tim was efficient, friendly and focused. He answered my questions thoroughly.


Debbie




Review of Authorized Service

He was great , very knowledgeable, polite and friendly


Tim  R.

Tim R.

RANGE SAMSUNG NE59M4310SS/AA Adjusted oven temps. Checks ok both bake and broil working with no issues. If unit continues to act up will need new control and oven sensor

Near E 3rd St, Dayton, OH 45402
Tim  R.

Tim R.

RANGE WHIRLPOOL WFE525S0HT1 Needs new control due to no power to elements. No repair.

Near Mertland Ave, Dayton, OH 45431
Tim  R.

Tim R.

REFRIGERATOR KENMORE 106.7215211 Checked unit over found that the unit was not defrosting. Removed that cover and found that the heater wire had been pulled out of the harness. Fixed heater wire. Checks OK

Near Revere Ave, Dayton, OH 45420
Tim  R.

Tim R.

RANGE JENN AIR JED8430ADB Check unit over found that fan switch was completely broken. Unit has to be completely disassembled to replace fan switch. Customer wants to talk with her husband.

Near Ohara Dr, Dayton, OH 45434
Tim  R.

Tim R.

DISHWASHER MAYTAG MDB7749SBM3 Replaced touchpad. Checks ok. Unit is about 10 years old in the kitchen stainless steel.

Near Sycamore Hills Dr, Dayton, OH 45459
Tim  R.

Tim R.

DRYER KENMORE 795.803119 Needs a new heater and rollers. No repair due to cost.

Near Cloverbrook Park Dr, Dayton, OH 45459
Tim  R.

Tim R.

WASHER FRIGIDAIRE FTF530FS1 Customer misfired outlet and caused unit to fry the ground wire and part of the wire harness.. repaired wire. Checks ok

Near Rockwell Dr, Dayton, OH 45414
Tim  R.

Tim R.

DRYER WHIRLPOOL WED5100VQ1 Disassembled cleaned vents and replaced fuse checks ok.; used 1 3392519 (Fuse) from stock

Near Frederick Pike, Dayton, OH 45414
Steve M.

Steve M.

WASHER MAYTAG MVWB835DC4 Multiple water temp and inlet errors. Replaced Valve. Unit checks ok; used 1 W11165546 (Valve) from stock

Near Sunset Dr, Springfield, OH 45504
Steve M.

Steve M.

DRYER SAMSUNG DV45H7000EW/A2 "Dryer not heating due to burnt wire on high limit thermostat also found broken drum support and seized belt tensioner pulley. Replaced parts listed and repaired wiring; used 1 DC97-16782A (Support roller), and 1 DC93-00634A (Belt tensioner) from stock"

Near Adlyn Rd, Springfield, OH 45505
Steve M.

Steve M.

WASHER AMANA NTW4516FW3 Found neutral wire to cold water valve pushed from pin connector giving LF error code. Tightened all electrical connections unit operating properly

Near Lawnview Ave, Springfield, OH 45505
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Installed new water valve. All water flow checks OK. Checked for water leaks and no signs of water

Near Renwick Way, Troy, OH 45373
Steve M.

Steve M.

WALL OVEN MAYTAG CWE5800ACE Installed new lower bake element

Near Worthington Dr, Troy, OH 45373
Steve M.

Steve M.

DISHWASHER KITCHENAID KDTM354EBS2 Installed new rack supports and guides

Near Brookfield Ln, Troy, OH 45373
Tim  R.

Tim R.

DRYER WHIRLPOOL WED75HEFW1 Cleared off blower wheel again causing vibration. Instructed customer to get their vents cleaned

Near Vickie Dr, Dayton, OH 45434
Steve G.

Steve G.

REFRIGERATOR FRIGIDAIRE LFSS2312TF4 Unit not making ice. Installed new ice maker. Cycled. ; used 1 241798231 (Ice maker) from stock

Near Panther Run, Liberty Township, OH 45044
Tim  R.

Tim R.

DRYER SAMSUNG DV42H5200EW/A3 Replaced main control tested unit checks OK

Near Kajean Ave, Dayton, OH 45439
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF28K9070SG/AA 05 Installed new ice container installed new icemaker kit test OK

Near Black Oak Ln, Mason, OH 45040
Tim  R.

Tim R.

WASHER MAYTAG MHW6000XG0 Unit control and user interface needs replaced due to f6 E02 error code. No repair due to console not being available.

Near Green Ash Ct, Dayton, OH 45459
Shawn H.

Shawn H.

OVEN FRIGIDAIRE FCRE305LAFC Upon arrival customer stated that unit wont maintain heat but will preheat. Sensor and all elements are good. Ran unit to test. Unit heats fine but wont cycle to maintain temp. Replaced control and ran to test. All ok. Unit maintains temp now.

Near Phillipsburg Union Rd, Englewood, OH 45322
Tim  R.

Tim R.

DISHWASHER FRIGIDAIRE FDSH450LAF1A Replace parts listed. Checks OK

Near Centerville Creek Ln, Dayton, OH 45458
Shawn H.

Shawn H.

RANGE JENN AIR JGD8348CDP Installed all provided parts and ran to test. All ok.

Near S Preble County Line Rd, West Alexandria, OH 45381
Tim  R.

Tim R.

DISHWASHER SAMSUNG DW80R2031US no repair.

Near W Market St, Germantown, OH 45327
Shaun S.

Shaun S.

DISHWASHER SAMSUNG DW80R9950UG/AA "Upon arrival customer complaints of unit leaking water out of bottom, tech pulled unit and ran while observing the bottom of unit where customer said water was coming from but found no trace of water leaking, left unit run for almost 1/2 hour, unit checks ok upin tech departure"

Near Crosswell Ave, Brookville, OH 45309
Tim  R.

Tim R.

DISHWASHER FRIDGIDAIRE n/a Ran unit through multiple cycles and could not find any leaks or any evidence of the dishwasher had been leaking. Took pictures of floor that was previously damaged by water. Replaced seals and spray arm to insure no leaks.

Near Rivers Edge Blvd, Dayton, OH 45414
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

DRYER MAYTAG MEDC465HW Inspected unit and found the belt and sheared off and part of the terminal block wiring was damaged. Made repairs to the terminal block and installed new belt. All checks OK

Near Waterstone Dr, Franklin, OH 45005
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

REFRIGERATOR FRIGIDAIRE FFHB2750TD7 Installed icemaker. All checks OK

Near Shaker Rd, Franklin, OH 45005
Tim  R.

Tim R.

DRYER AMANA LE8317W2 Replaced parts listed. Checks ok

Near Meeker Rd, Dayton, OH 45414
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

WASHER KENMORE 796.3151221 Inspected unit and found the gear case and failed at making a loud grinding noise during spin cycle. Customer only wanted diagnosis. All checks OK

Near Columbine Dr, Lebanon, OH 45036
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

DISHWASHER SAMSUNG DW80J3020US/AA "Found the dispenser door not opening properly. Installed new dispenser. Ran a test cycle, All checks OK"

Near Oregonia Rd, Waynesville, OH 45068
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE FFTR1821TD0 no repair.

Near W Pleasant St, Springfield, OH 45506
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

WASHER MAYTAG MVWB765FW2 "Inspected the unit and found the hot water valve not opening properly. Ran a test cycle and found no other issue. Installed valve and ran a test cycle, all. Checks ok. ; used 1 W11165546 (Water valve) from stock"

Near Cambridge Dr, Springboro, OH 45066
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

REFRIGERATOR LG LRSC26925TT Inspected the unit and found a failed water valve. Installed new water valve. Ran a test cycle and all a checks ok.

Near E Manor Dr, Springboro, OH 45066
Kevin S.

Kevin S.

WASHER WHIRLPOOL WTW8500DC0 "Replaced ui console, powered on checked through buttons. Did quick test had unit fill and wash then drained out. Checks ok."

Near Daly Rd, Greenville, OH 45331
Kevin S.

Kevin S.

WASHER MAYTAG MVWB855DC3 "Customer claims unit is not getting clothes clean, unit has no error codes. Found wash plate loose, tightened up screw. Also gave suggestions in options for better cleaning or more water. Tested unit with some towels, unit checks ok."

Near Virginia Ave, Greenville, OH 45331
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF28JBEDBSG/AA "Check error codes39 & 40 replaced ice maker & auger assy and checks ok; used 1 Da97-12540g (Auger), and 1 Da97-15217d (Icemaker) from stock"

Near Waneta Ave, Dayton, OH 45404
Steve G.

Steve G.

REFRIGERATOR - S GE PVD28BYNBFS Install new right door and deli drawer test OK

Near Willow Ridge Ct, Liberty Township, OH 45011
Kevin M.

Kevin M.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Found water line not seated in valve reconnected and checked ok

Near Packard Dr, Dayton, OH 45424
Steve G.

Steve G.

DISHWASHER GE PDWT280V00SS Installed new main board and fuse. Try to start up the unit but would not start . After messing around with the unit it finally started up. Found that the unit has a short in the wire harness and the harness is not available . Spoke to Michelle at autho 373MIJL

Near Bunnell Hill Rd, Lebanon, OH 45036
Kevin M.

Kevin M.

REFRIGERATOR GE TFX22ZLC Unit is 31 yrs old in the kitchen Freezer door is wore out not closing and part is NLA so just charged customer service cant repair unit

Near Deanwood Ave, Dayton, OH 45410
Brad A.

Brad A.

DRYER SAMSUNG DV48J7770EW/A2 "Found idler pulley squealing and roller not turning properly, installed pulley and roller, unit checks ok."

Near OH-72, Jamestown, OH 45335
Shawn H.

Shawn H.

DISHWASHER LG LDF6810BB/01 Upon arrival customer stated that unit leaks just as much as before. Ran unit to test after removing from cabinet. Unit is leaking in the same spot as last time. Leak is from corrosion in the stainless steel tub. Have photos of corrosion. Tub is not available to replace. No repair possible.

Near Lutheran Church Rd, New Lebanon, OH 45345
Brad A.

Brad A.

DRYER MAYTAG MEDB850YW1 "Found heating element open, installed new element, unit is working properly."

Near Conservation Cir, Fairborn, OH 45324
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

WASHER-DRYER COM LG WM3499HVA Inspected the unit and found an error code from the customer for 1E for low water flow. Pulled the unit and found the cold water valve at the house partially shutoff. Opened the valve and advised the customer to run a few loads through. All checks ok.

Near Cambridge Station Rd, Washington Township, OH 45458
Kevin S.

Kevin S.

WASHER GE GTW460ASJ4WW "Replaced transmission and parts, checked for leaks. Unit checks ok."

Near Little John Dr, Greenville, OH 45331
Kevin M.

Kevin M.

REFRIGERATOR KITCHEN AID KFIS29PBMS02 Cont brds and fan not communicating properly needs new brd and fan kit per bulletin

Near Antioch School Rd, Vandalia, OH 45377
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE FFHS2311PF2 Damper motor not opening installed new damper motor and checks ok; used 1 242303001 (Damper) from stock

Near Nevada Ave, Dayton, OH 45416
Tim  R.

Tim R.

WASHER SAMSUNG WF42H5200AP/A2 "Checked unit over unit is extremely hard to spin by hand in making a screeching noise. When washer is put in the spin cycle the motor is really struggling to turn the washer and it is shaking all over the place. Needs tub assembly and shocks. Customer also said unit is intermittently just shutting down with water still standing in the unit. Drain pump is working properly. Unit needs new control.; rqstng P&A on 1 #### (Rotor) and 1 ##### (Stator) and 1 ###### (Complete tub) and 3 #### (Shocks)s and 1 ##### (Main control), states that autho needed"

Near Donham Dr, Beavercreek Township, OH 45434
Steve M.

Steve M.

RANGE LG LRE3023ST/00 Oven relay board is faulty not closing neutral switch causing entire oven not to heat; ordrng 1 EBR74164802 (Relay board..)

Near Ballentine Pike, Springfield, OH 45502
Steve G.

Steve G.

REFRIGERATOR FRIGIDAIRE FFSS2615TS5 Unit is not cooling. Compressor will run for 10 secs and then stop and click. ; ordrd 1 241941005 (Start device)

Near Lebanon, OH 45036
Steve M.

Steve M.

WASHER SPEED QUEEN AWN63RSN115TW01 204365 x2. Robert at speed queen recommended replacing two foam spacer inserts behind the start and rinse button that may be causing the unit to select or D select rents and or start cancel; ordrng 2 204365 (Foam spacer..)s

Near S Mill Rd, Troy, OH 45373
Steve G.

Steve G.

REFRIGERATOR FRIGIDAIRE FRS3HR35KW3 Unit is leaking and not making ice. Installed new ice maker and container. Cycled. ; ordrd 1 241798224 (Ice maker) and 1 241860803 (Ice container)

Near Kenway Pl, Middletown, OH 45044
Shawn H.

Shawn H.

DISHWASHER FRIGIDAIRE FPHD2491KF0 Upon arrival customer stated that unit only works on light wash and wont start unless you use delay start. Those are the only buttons that work. Removed door to inspect for loose connections or corrosion. None found. Keypad is shorted out. Unit needs console with keypad. Please mail out invoice. When scheduling for parts please schedule on Wednesday or Thursday. Customer is off those days. Also customer wants refrigerator looked at at that time. ; ordrng 1 5304475578 (Control panel)

Near Catalpa Dr., Dayton, OH 45406
Shawn H.

Shawn H.

WASHER MAYTAG MHWE200XW00 Upon arrival customer stated that unit leaks from the front and pools underneath. Inspected unit and found a small hole in the door bellow causing leak. Unit needs door bellow. ; ordrng 1 W10381562 (Door bellow)

Near Eastdale Dr, Dayton, OH 45415
Shawn H.

Shawn H.

WASHER GE GTW485ASJ1WS Upon arrival customer stated that unit intermittently wont finish the cycle. Checked unit for errors and found F5 shifter fault. Unit isnt shifting from spin to agitate and vice versa. Forced shifter on in test mode and it will not move. Is getting voltage and trying to move. Nothing locking it up or tub. Unit needs shifter assembly. Unable to force motor on. Resistance is good but would like to have motor in case it wont run. ; ordrng 1 WH05X25036 (Shifter) and 1 WH49X25375 (Motor)

Near Amity Rd, Brookville, OH 45309
Shawn H.

Shawn H.

DISHWASHER GE GDF620HGJ2BB Upon arrival customer stated that unit wont operate at all now. Unit has proper voltage to it but now power to touchpad. Could not get unit to operate in diagnostics. Unit needs main control but may need additional parts. Advised customer. ; ordrng 1 WD21X24900 (Control)

Near Cain St, New Lebanon, OH 45345
Shawn H.

Shawn H.

DISHWASHER WHIRLPOOL WDT710PAYM6 "F10E1 dispenser electrical problem, F6E2 fill valve electric problem, F8E2 drain motor electrical problem, F7E1 no heat errors present. Ran diagnostics to test. Control isnt sensing voltage to the heater, but unit fills, washes, and drains fine. Dispenser wont open because spring is missing. Unit needs control and dispenser. ; rqstng P&A on 1 W10597041 (Control) and 1 W10605015 (Dispenser)"

Near Huffman Ave, Dayton, OH 45403
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

REFRIGERATOR FRIGIDAIRE LFHD2251TF6 Fan and aug motor building up ice still. Ordering part. ; ordrng 1 242146001 (Evap housing kit) and 1 5304493604 (Fan)

Near Winding Creek Dr, Springboro, OH 45066
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

WASHER MAYTAG MHW5500FW1 Inspected unit and found a failed control board and pressure sensor. Ordering parts; rqstng P&A on 1 W11201286 (Control) and 1 W10448876 (Sensor)

Near Bunnell Hill Rd, Springboro, OH 45066
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

WASHER GE GTW460ASJ4WW "I called the customer roughly an hour and a half before arriving and asked them to fill the unit with laundry and to run a cycle so I could see what the unit was doing when I arrived.. Upon arrival I found a medium size load in the washer and the washer had completed the cycle without any issues, there was no water at the bottom of the basket and the clothes were wrong out very well. The Unit did not have any issues completing the cycle and draining the water. I ran a drain and spin cycle and the unit spun up into high speed. The amount of vibration from the unit was within normal range and there was no loud banging or abnormal sounds coming from the unit. The articles of clothing inside ranged from large towels to small socks. I advised the customer if they do not load the unit with similar sized items, the basket can become off balanced and vibrate more than normal causing the unit to shutdown mid cycle and could result with water being left inside the basket.

Near Hetzler Rd, Middletown, OH 45042
Kevin S.

Kevin S.

OVEN WHIRLPOOL WFE505W0HW1 "Found black power wire from terminal block had shorted and burnt. Unit will need a new terminal block. I believe i can replace the terminal ends on the wire without ordering harness. Customer claims screen went out, control might be damaged.; ordrng 1 W10245259 (Terminal block) and 1 W11314391 (Control)"

Near E Main St, Bradford, OH 45308
Kevin S.

Kevin S.

DISHWASHER FRIGIDAIRE PSEUDOXXX Pulled part off Frigidaire dishwasher and confirmed via photo with SM tech.

Near Sweitzer St, Greenville, OH 45331
Kevin M.

Kevin M.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 Ran through diagnostics found switch and motor bad on icemaker ordered parts to repair; ordrng 1 W10873791VP (Icemaker) and 1 W11123943 (Switch)

Near Summerwood Ct, Xenia, OH 45385
Kevin M.

Kevin M.

REFRIGERATOR WHIRLPOOL WRQA59CNKZ No model serial tag Anne is emailing Big Sandy; saved tckt

Near Rose Lake Dr, Bellbrook, OH 45305
Brad A.

Brad A.

DISHWASHER THERMADORE DWHD870WFP/13 "Found drain pump not turning with proper voltage applied, ordered drain pump.; ordrng 1 Unknown(DN) (Drain pump)"

Near Quail Run Rd, Fairborn, OH 45324
Brad A.

Brad A.

DISHWASHER BOSCH n/a "Found tub gasket worn, installed new tub gasket, found bottom door seal worn, ordered door seal.; ordrng 1 00432490 (Bottom door seal)"

Near Arabian Dr, Fairborn, OH 45324
Brad A.

Brad A.

WASHER WHIRLPOOL WTW5100HC1 "Found lid lock trying to lock, the control does not respond properly, ordered lock and control.; ordrng 1 W11394572 (Lid lock) and 1 W11479878 (Control)"

Near Honeygate Dr, Dayton, OH 45424
Brad A.

Brad A.

DRYER SAMSUNG DVE45M5500Z/A3 "Found motor has bad start windings, ordered motor. Will use door switch on return. Located in the laundry room, manufactured 10/2018.; rqstng P&A on 1 Unknown (Motor assembly)"

Near Crystal Harbour Dr, Fairborn, OH 45324
Tim  R.

Tim R.

DISHWASHER FRIDGIDAIRE LFID2426TF4A Fixed float switch. Checks ok.

Near Maplegrove Ave, Dayton, OH 45414
Tim  R.

Tim R.

DISHWASHER BOSCH SHP65T55UC/07 Right side installation hinge was pushing against the door constantly causing it to pop open. Adjusted hinges and tested 10 to 15 times in the unit functions with no issues started every time did not have to slam the door. Checks OK

Near Hillpoint Ln, Dayton, OH 45414
Tim  R.

Tim R.

WASHER MAYTAG A511 Checks unit over found tub has a hole rusted in it. No repair. Showed customer leak.

Near Plaza Dr, Folsom, CA 95630
Tim  R.

Tim R.

WASHER-DRYER COM LG WM3488HW Checked unit over found that the cold water valve was sticking open. Replaced cold water valve. Tested no leaks. Instructed customer to keep an eye on the first load they do to make sure there are no leaks.; used 1 5220FR2075L (WATER VALVE) from stock

Near N Main St, Bellbrook, OH 45305
Tim  R.

Tim R.

DRYER WHIRLPOOL WED4815EW1 Replaced rollers. Checks ok; used 1 349241T (ROLLER KIT) from stock

Near Lausanne Dr, Dayton, OH 45458
Tim  R.

Tim R.

WASHER SAMSUNG WF56H9100AG/A2 Checked unit over found the unit would not spin. Unit drains fine. Unit needs new rotor and stater. Along with main control and inverter. Customer is looking for a receipt and if she is able to find it then we are going to go ahead with the repair.

Near Wooden Shoe Ln, Woodbourne-Hyde Park, OH 45459
Tim  R.

Tim R.

DISHWASHER FRIGIDAIRE FGIP2468UD0A "Replaced door seal and lower door seal. Checks ok. Instructed customer to get dishwasher installation fixed. Dishwasher is tilted forward so water is coming to the front of the door. Dishwasher needs to be tilted back.; used 1 154827601 (Door seal), and 1 5304500204 (DOOR GASKET) from stock"

Near Renwood Dr, Dayton, OH 45429
Tim  R.

Tim R.

DRYER LG DLE2050W Needs main control due to no power to motor or display. No repair due to the cost.

Near Vinita Dr, Dayton, OH 45429
Tim  R.

Tim R.

WASHER MAYTAG MVWC565FW2 Removed sheets from agitator. Checks ok

Near Foxglen Cir, Dayton, OH 45429
Steve M.

Steve M.

DRYER - ELECTRIC GENERAL ELECTRIC GTD42EASJ2WW Installed new motor and timer. Dryer is operating properly

Near Harper Rd, Mechanicsburg, OH 43044
Steve M.

Steve M.

WASHER LG WT7600HKA Found loose wash plate causing noise while the unit was spinning shifting back-and-forth rubbing against wash tub

Near Snider Rd, New Carlisle, OH 45344
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE LFSS2312TF0 Fresh food section not cooling properly due to disconnected temperature damper door actuator arm.

Near N Clay St, New Carlisle, OH 45344
Steve M.

Steve M.

REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Upon arrival customer stated the water started working. No need to install filter housing. Icemaker still not producing ice cannot get icemaker to advanced. Replace icemaker all components operating OK; used 1 DA97-15217D (Icemaker) from stock

Near N Front St, Covington, OH 45318
Steve G.

Steve G.

DISHWASHER FRIGIDAIRE FDPC4221AB0A Unit is not drying. Found loose wire to the heater.

Near Ora Ln, Middletown, OH 45042
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRF736SDAM12 Unit operating ok at this time.

Near Neal-Pearson Rd, Tipp City, OH 45371
Steve G.

Steve G.

WASHER MAYTAG MVWB865GWO Pillow case was caught under agitator. Remove the agitator and pillow case.

Near Brookstone Dr, Franklin, OH 45005
Steve G.

Steve G.

REFRIGERATOR KENMORE 106.7021241 Unit is leaking. Thawed out the defrost drain line.

Near Woodhall Ct, Middletown, OH 45042
Steve G.

Steve G.

REFRIGERATOR ROPER RS25AGXNQ01 Unit is leaking at the dispenser. Installed new water valve cycle test OK

Near Kyles Station Rd, Liberty Township, OH 45044
Shawn H.

Shawn H.

DISHWASHER BOSCH SHU43C024C/22 Upon arrival customer stated that unit wont drain but they had cleared water out so it wouldnt stink. When cleaning unit they said they pulled a lot of scale build up from sump area. Inspected sump and found some scale built up around pump lid. Cleared sump of debris and verified hose is clear. Ran unit to test. Pump is getting voltage and moving water fine but is a bit noisy. Quoted price to replace pump if issue comes back.

Near Rockwell Dr, Dayton, OH 45414
Shaun S.

Shaun S.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Installed new rack adjusters on unit, ran and checked out unit checks ok"

Near Saratoga Pl, Dayton, OH 45424
Shaun S.

Shaun S.

WASHER GE GTW750CSLWS "Upon arrival customer complaint that machine is off balance and not spinning correctly, tech out in arm full of towels in washer ran through a qyuickbwash then over to drain and spin and found no issue with unit being out of balance. Customer also stated that drain hose came out of stand pipe and went all over floor so tech secured drain line so won't happen again, unit checks ok upon techs departure"

Near Amor Pl, Vandalia, OH 45377
Shaun S.

Shaun S.

WALL OVEN FRIGIDAIRE FEB556CET-A "Upon arrival found that unit needs a new display board, upon inquiring about it found that part is NLA Confirmed through Shari"

Near Wollenhaupt Dr, Vandalia, OH 45377
Shaun S.

Shaun S.

DISHWASHER GE GDP2385J0WW "Upon arrival found water standing in bottom up of unit, techs was able to get water to drain and then ran and checked several more times after with no issue, unit checks ok upon techs departure"

Near Twin Lakes Cir, Clayton, OH 45315
Shaun S.

Shaun S.

DISHWASHER WHIRLPOOL WDF330PAHB-4 "Upon arrival found that unit had a loose pin connection going to drain pump, tech resecured connection to drain pump, filled and drain two separate times unit checks ok"

Near Hillpoint St, Dayton, OH 45426
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

DISHWASHER SAMSUNG DW80H9930US Inspected the unit and found the control board failing and displaying an error code for 7E. Found nothing blocking the boom spray arms and tested the motor and found no issues. I advised the customer that the motor is no longer available if they do start having issues with it. Provided estimate and the customer declined the repair.

Near Waterway Dr, Waynesville, OH 45068
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

WASHER SAMSUNG WF45K6200AW/A2 Inspected The unit and found the drain pump running when you turned it on. Powered the unit off and cleared the pressure sensor line and disconnected the pressure sensor harness. Plug the unit back in and reset the line and harness. Ran a test cycle and the unit ran the drain for about three minutes and then started the cycle without any issues. All checks OK. I advise the customer if they have this issue again to allow the drain pump to run for about five minutes and then it will start up a normal cycle.

Near Maple Dr, Springboro, OH 45066
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

WASHER WHIRLPOOL WTW5000DW2 "Inspected the unit and found the control panel activating and was able to get the unit to enter diagnostics. Found error codes for stuck key and oversudes. Advised the customer to make sure they are using cleaning tablets on a regular basis and to keep the unit cleaned out. Ran a test cycle and the unit filled with water, agitated, drained, and spinned without any issues. All. Checks ok."

Near Roberts Ave, Franklin, OH 45005
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

REFRIGERATOR FRIGIDAIRE FFSS2615TS5 "Installed parts. Ran a test cycle and the icemaker filled with water and the water dispenser worked properly. The dispenser still has low flow of water. I demonstrated this to the customer and advised them they may want to have a plumber come out and inspect the line to see if they can increase their water pressure. All other checks OK, unit cooling properly."

Near Gerber Ct, Dayton, OH 45458
Steve M.

Steve M.

DISHWASHER FRIGIDAIRE FPID2498SF8A Face of dishwasher completely full of water. Ran water in order to get the unit running and found slight signs of water leakage from the water inlet to tub port. Tightened around inside of dishwasher tab. Ran a check unit found no signs of water leaking

Near OH-589, Fletcher, OH 45326
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

WASHER SAMSUNG WA45N3050AW/A4 Inspected unit and found a large amount of gunk buildup underneath the wash plate. This is most likely due to excessive detergent being used over the years and not being cleaned on a regular basis. The customers only have the unit for a couple months and has been using cleaning tablets which is recommended by the manufacturer. By using the cleaning tablets and has caused the detergent to break up and dissolve mixing in with her clothes when she washes allowed. Wash plate needs to be replaced along with the interior of the basket cleaned under the wash plate. called Arrons and spoke with Sandy about estimate provided. They declined repair at this time.

Near S Heincke Rd, Miamisburg, OH 45342
Kevin S.

Kevin S.

DRYER SPEED QUEEN ADE4BRGS175TW01 "Replaced timer, set on 70 mins timed dry, for 10 mins, timer is moving downward. Unit checks ok."

Near Medford Rd, Versailles, OH 45380
Kevin S.

Kevin S.

WASHER MAYTAG MVWC565FW1 "Found lid lock acting up. Replaced with truck stock, unit checks ok.; used 1 10838613 (Lid lock) from stock"

Near N Harrison St, New Madison, OH 45346
Kevin S.

Kevin S.

RANGE WHIRLPOOL WFE515S0JS0 Replaced terminal

Near Sweitzer St, Greenville, OH 45331
Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RF263BEAESG/AA Replaced icemaker kit per bulletin. Checked water dispenser again is working just fine, can not get to act up. Must be intermittent. Also told customer son that if it stops try removing water filter and see if it has some ice or freezing up and put back into place.

Near Liberty St, Bradford, OH 45308
Steve G.

Steve G.

DISHWASHER LG LDS5540ST Unit turns on but will not cycle or not able to change the settings.

Near Tucker Dr, West Chester Township, OH 45069
Shawn H.

Shawn H.

WASHER SAMSUNG WF45N5300AF/US Installed new shocks and ran rinse and spin with load to test. All ok no more noise or vibration.

Near Horn St, Lewisburg, OH 45338
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF260BEAESG/AA Installed new rails and checks ok

Near Drummer Ave, Dayton, OH 45403
Brad A.

Brad A.

DRYER SAMSUNG DV42H5000EW/A3 "Found control and thermistor not communicating properly, installed new control and thermistor. Unit checks ok."

Near Shawnee Ave, Springfield, OH 45506
Brad A.

Brad A.

DRYER WHIRLPOOL WED7300XW0 "Found unit giving F1 error code, the main control is not functioning properly, needs main control. Customer does not want to repair unit."

Near Comanchee Trail, Shawnee Hills, OH 45335
Shaun S.

Shaun S.

DISHWASHER GE GSD3360K01SS "Upon arrival found that mounting screws had come out of the counter top and caused unit to slide back not allowing door to close properly, resecured ran and checked out"

Near Detroit Ave, Dayton, OH 45416
Brad A.

Brad A.

DISHWASHER FRIDGIDAIRE FGID2466QF6A "Customer was having trouble getting unit to start cycles, informed customer to press and release start button, customer was holding button down causing unit to cancel the cycle. Tested unit, all operations test ok."

Near Longford Rd, Dayton, OH 45424
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

OVEN LG LRE3061BD/00 Inspected unit and found some black tape on the back of the unit on one of the boiler element harness and is causing a burning smell. Removed the tape and secured the harness. Made adjustments to temperature sensor by 20°. All checks OK

Near Quarterhorse Dr, Springboro, OH 45066
Brad A.

Brad A.

DRYER KENMORE 110.698228 "Found electronic control board not closing heater relay properly, causing unit to not heat. Control board is no longer available. Unit cannot be repaired."

Near Longford Rd, Dayton, OH 45424
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

WASHER FRIGIDAIRE FLSE72GCSA Inspected unit and found the motor locked up and not spinning. Remove the front panel and found a small metal clip obstructing the motor from turning. Remove the clip and secured it where it belongs. Ran test cycle and the basket spend without any issues. All checks OK

Near Washington West Rd, Dayton, OH 45458
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

MICROWAVE KITCHEN AID KMHC319ESS Installed fan and ran a test cycle. Unit functioning properly with no abnormal sounds. All checks OK

Near Vienna Pkwy, Dayton, OH 45459
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

DRYER WHIRLPOOL MEDC465HW0 "Customer stated it was making a thumping noise about once per second and has done it several times since we were last out there. Ran a test cycle and we heard no abnormal sounds or found issues with the unit. Remove the top panel inspected down into the drum and found no issues with a drum, belt, pulley or support wheels. Remove the vent filter and could find no issues with the blower wheel or housing. Ran a test cycle on empty and found no issues or abnormal sounds. Ran a test cycle with several large towels inside the drum and still found no issues or abnormal sounds. I advise the customer if the issue returns they will need to video record it and send it to us we have an idea of where the issue is. All checks OK"

Near Elwyn Pl, Miamisburg, OH 45342
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE FFHT1621TB1 Unit was unplugged when got here tried to run diagnostic everything run in diagnostic s but in normal operation the unit would only intermittently run cont brd and possible sealed system issue too no Frost on EVAP coil either not economical to repair mfg date 04-19

Near E Stroop Rd, Dayton, OH 45440
Kevin M.

Kevin M.

REFRIGERATOR KITCHEN AID KRFF507HBS00 Found bottom bin not in line with track adjusted and checks ok

Near Carinthia Dr, Dayton, OH 45459
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF263BEAESR/AA Ff fan assy sencor is reading properly and cust just paying service call

Near Harriet St, Dayton, OH 45417
Kevin M.

Kevin M.

REFRIGERATOR BOSCH B26FT70SNS/02 Unit is making ice to slow for cust would need to replace icemaker cust going to wait may need to order ice maker

Near Grassy Creek Way, Dayton, OH 45458
Tim  R.

Tim R.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Need multiple lights and led control.; rqstng P&A on 1 W10804160 (Led board) and 2 W11462342 (Lights)s and 2 W10695459 (Lights)s, states that autho needed"

Near Delaney St, Dayton, OH 45420
Tim  R.

Tim R.

DRYER SAMSUNG DV45H7000EW/A2 Checked unit over found that the unit would intermittently turn on by itself. Also found multiple digit on the display missing. When motor was running unit sounded like he was about to fly apart. Bearings in the motor are worn out. Needs a new motor.; rqstng P&A on 1 DC97-18130F (Console) and 1 DC92-01624E (User interface) and 1 DC93-00101M (Motor)

Near Ash Hollow Ln, Dayton, OH 45458
Tim  R.

Tim R.

WASHER SAMSUNG WF56H9100AG/A2 Unit needs new main control and inverter. Also needs rotor and stater. Rotor and stater is covered by 10 year manufacturer warranty receipt is attached.; ordrng 1 ### (Rotor) and 1 ##### (Stator) and 1 DC92-01645A(callme) (Control) and 1 DC92-01378E(callme) (Inverter)

Near Wooden Shoe Ln, Woodbourne-Hyde Park, OH 45459
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 Icemaker is stuck in harvest and will not return to home position to fill with water. Shorted wiring inside of door causing unit to stay held in position. Need to replace freezer door; rqstng P&A on 1 Freezer door..( blk stainless )

Near Greensward Dr, Tipp City, OH 45371
Steve M.

Steve M.

REFRIGERATOR SAMSUNG RF28JBEDBSG/AA Upper icemaker is freezing over not allowing the unit to dump ice cubes and the flex drawer display and LED lights are not working. Recommend icemaker service kit with flex drawer rail harness and touchpad; ordrng 1 DA82-02675A (Imk svc..) and 1 Flex drawer touch panel.. and 1 Flex drawer rail harness..

Near South St, Piqua, OH 45356
Steve M.

Steve M.

DRYER MAYTAG MEDC465HW0 Drive motor pulley is stripped and came off. Need replaced; ordrd 1 WP8066184 (Pulley)

Near W Broadway St, Tipp City, OH 45371
Shawn H.

Shawn H.

WASHER MAYTAG MAH5500BWW Unit is 18 years old in laundry room. Customer stated that unit wont advance past wash cycle and isnt draining. Pump is getting voltage but wont move water. Cleared unit of water and inspected pump. Impeller has broken free from drive shaft. Door boot is dry rotted and near splitting. Unit needs drain pump and door boot kit. Door boot kit shows NLA. Confirmed with CC. ; rqstng P&A on 1 12002533(NLA) (Door boot kit(NLA)) and 1 25001052 (Drain pump)

Near Edgebrook Ave, Brookville, OH 45309
Steve G.

Steve G.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Unit is not cooling. On either section. Compressor started up; ordrng 1 W10830278 (Board), ordrd 1 W10843055 (Board)"

Near Canterbury Ct, Lebanon, OH 45036
Shaun S.

Shaun S.

DRYER ELECTROLUX EIMED55IIW1 "Upon arrival found that thermal cutout and thermostat both need replaced on unit, new heating element does not come with those parts they are separate ; ordrng 1 137032600 (Thermal) and 1 3204267 (Thermostat)"

Near Riverbend Dr, Dayton, OH 45415
Shawn H.

Shawn H.

DRYER FRIGIDAIRE GLE02152EE0 Unit is 14 years old in basement. Customer stated that unit makes a clicking noise and door handle is breaking off. Inspected unit and found noise from a bra underwire stuck between drum and glides. Removed and ran to test. No more noise. Unit needs door handle. Advised customer that handle may not be covered and quoted cost. ; rqstng P&A on 1 134472202 (Handle)

Near Eaton Lewisburg Rd, Lewisburg, OH 45338
Shaun S.

Shaun S.

WASHER GE WPGT9150HWW Found that unit is in need of a new rotor and stator motor ; ordrng 1 Rotor and 1 Stator

Near Aquilla Dr, Dayton, OH 45415
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

RANGE GE J BP62B0K4WH Inspected unit and found the bake element was cracked. Provided estimate to the customer and they approved repair. Installed new bake element and ran test cycle. All checks OK; ordrd 1 ERB44T10010 (Element)

Near Washington Park Dr, Dayton, OH 45459
Kevin S.

Kevin S.

WASHER WHIRLPOOL WTW8500DC5 "Upon diagnostics unit has F6E3, F0E3, F6E2. The E3 and E2 errors are problems communicating between main control and ui. This unit is a cabrio generally issues with ui console to be replaced. Ordering new ui console.; ordrng 1 W11095624 (Console chrome shadow)"

Near Cambridge Dr, Versailles, OH 45380
Kevin S.

Kevin S.

DISHWASHER WHIRLPOOL WDT780SAEM1 "Customer claims unit dispenser sometimes opens sometimes not. Sometimes soap doesnt drop out? Also poor wash performance, intermittent. Checked spray arms, need replace the middle and lower. Screen filter was clear but showed customer how to properly remove and install parts to clean. Dispenser will replace.; ordrng 1 W10491331 (Spray arm bottom) and 1 W10498900 (Spray arm middle) and 1 W10861000 (Dispenser)"

Near OH-722, New Madison, OH 45346
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

REFRIGERATOR LG LTCS24223S Inspected unit and found the waterline slowly dripping into the icemaker and freezing. Ordering water valve.; ordrng 1 AJU73292414 (Water valve)

Near Abbey Dr, Springboro, OH 45066
Kevin S.

Kevin S.

DISHWASHER GE GDT605PSM0SS "Found bottom spray arm hitting heating element. Element was bowed in the middle, bent downward and also on heater clips. When spray arms come in will replace, bottom one has a burnt spot. ; saved tckt"

Near Auld Rd, Bradford, OH 45308
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

WASHER MAYTAG MVWB835DW0 Spoke with customer about unit and error code being displayed. This error code has returned. Ive spoken with tech line about this in the past and they have recommended replacing the control board and consul along with the door switch because it can cause the miscommunication. Ordering parts.; rqstng P&A on 1 W10861510 (Console) and 1 W11100602 (Board) and 1 W10810403 (Lid lock)

Near Cypress Trail, Waynesville, OH 45068
Kevin M.

Kevin M.

REFRIGERATOR FRIDGIDAIRE LFHB2741PFBA Unit need DISP brd and air handler kit for ice maker and auger; rqstng P&A on 1 5303918784 (Air handleral) and 1 241816602 (Auger) and 1 241829001 (Couplin) and 1 5304493604 (Fan) and 1 242058229 (Disp)

Near New Burlington Rd, Waynesville, OH 45068
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE LFHD2251TF5 Ice maker wasnt advancing enough to kick cubes out replaced ice maker ; ordrng 1 243297609 (Icemaker)

Near Randall Dr, Cedarville, OH 45314
Tim  R.

Tim R.

MICROWAVE OVEN FRIGIDAIRE FGMV176NTF Replaced door switch that was shifted and adjusted door.; used 1 5304509459 (Door switch) from stock

Near Winchcombe Dr, Woodbourne-Hyde Park, OH 45459
Tim  R.

Tim R.

WASHER LG WT1701CV Tightened down rotor. Checks ok

Near W Parkwood Dr, Dayton, OH 45405
Tim  R.

Tim R.

WASHER MAYTAG MVWB750YW0 Checked unit over found wires from drain pump disconnected. Reconnected wires and put into spin cycle. no power going to the drain pump. Unit needs new control. No repair per customer.

Near E Dorothy Ln, Dayton, OH 45419
Tim  R.

Tim R.

REFRIGERATOR KENMORE 106.589647 Checked unit over found that the evap fan had ice around it. Cleared fan and fan started running. Checks ok

Near Heatherwood Ct, Dayton, OH 45459
Steve M.

Steve M.

WASHER WHIRLPOOL WTW5000DW3 Installed and calibrated new control board. Unit checks ok

Near North St, Middleburg, OH 43336
Steve G.

Steve G.

DISHWASHER KENMORE 665.13543N410 Install new sump assembly and install new board cycled unit test OK

Near Gem Stone Dr, Liberty Township, OH 45044
Tim  R.

Tim R.

WASHER LG WT1101CW Instructed customer on affresh and using white vinegar in the washer. Only other repair is disassembling unit and cleaning out build up. Customer doesnt want to do that.

Near Coker Dr, Dayton, OH 45440
Steve G.

Steve G.

DISHWASHER GE GDT535PSM0SS Install new inner door panel and top cancel test OK

Near Babbling Brooke Dr, Monroe, OH 45050
Tim  R.

Tim R.

WASHER LG WM2101HW Needs stator and rotor. Customer isnt repairing and is looking for receipt.

Near Ardonna Ln, Dayton, OH 45432
Tim  R.

Tim R.

WASHER-DRYER COM LG WKEX200HWA Instructed customer on usage

Near Nutmeg Ct, Dayton, OH 45459
Tim  R.

Tim R.

WASHER WHIRLPOOL WFW87HEDW0 Checked unit over found at the front door seal was leaking. Unit needs new door seal. Customer wants to think about repair.

Near Deeds Ave, Dayton, OH 45404
Shawn H.

Shawn H.

RANGE LG LRE30453ST/02 Installed all provided parts and ran to test. All ok. Units is heating properly and preheated within 11 minutes.

Near W Holtzmuller Rd, West Manchester, OH 45382
Shawn H.

Shawn H.

DOUBLE WALL OVEN KENMORE 790.4025341 Installed fan assembly and ran unit to test. All ok. Fan is operating as it should and no more error codes.

Near Cantura Dr, Dayton, OH 45415
Steve M.

Steve M.

REFRIGERATOR SAMSUNG RF28JBEDBSR/AA "Installed new icemaker, main control board auger motor assembly and Y clips. Sealed ice room with silicone and adjusted rear waterline"

Near Allison Rd, Mechanicsburg, OH 43044
Shawn H.

Shawn H.

WASHER MAYTAG MVWB766FW1 "Installed all provided parts, calibrated and ran to test. All ok no more out of balance."

Near Carolina Dr, Vandalia, OH 45377
Steve M.

Steve M.

DISHWASHER MAYTAG MDB8959SFZ4 Start button will not depress properly removed console to find touchpad assembly unclipped from console. Reattached touchpad unit checks OK

Near W Penny Rd, Pleasant Hill, OH 45359
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

REFRIGERATOR SAMSUNG RFG297AABP Inspected unit and found the fresh food section an average of 46° and the freezer section an average of 10°. Customer stated the freezer has been getting warmer than normal over the past week. Checked amp draw and it pulled above 5.0 for about 15 seconds than dropped below .50 and the compressor ran for less than 6 minutes before shutting off. Compressor is failing. Due to the condition of the home company will not return.

Near