William - Middletown, OH
Great service. Technician very nice and friendly. Can you give me his name?
Pam - Bellbrook, OH
John - Versailles, OH
Kevin was knowledgeable about removing the microwave and disassembling the covers. He could tell it had blown the internal fuse. Since there were no obvious burns/arcs, he was unable to diagnose the specific cause of the blown fuse. When the different possibilities were discussed and the cost of repairs was estimated, it became obvious to us that a better option was to replace our 11 year old microwave appliance.
Clifford - Troy, OH
Washer would not accept water
Thomas - Springboro, OH
After explaining the problem with the washer the technician looked over the machine and told us what was wrong and explained what we must do in the future so as to not have this problem reoccur.
Matt - Russia, OH
Billy - Carlisle, OH
The technician was awesome. He was very nice and got the job done quick. He had great manners.
Shawn - Tipp City, OH
Great experience. Steve arrived, inspected the fridge and completed repairs in about 30 minutes. He had all the necessary parts in stock on his truck. I’m a customer for life.
Willis - Carlisle, OH
Sam did a great job He was prompt and worked quickly. This was a home warranty repair, so I don’t really have an opinion on their pricing.
Great efficient and fast service!!
Lori - Franklin, OH
He was extremely competent. His work was quick, thorough, and efficient! I am extremely satisfied and would highly recommend his work!!
Washer Door Seal Leaking
Jeff - Saint Henry, OH
Like any repair they give you a 5 hour window to show up, this is always an inconvenience, however they did call 30 minutes prior to report their arrival time which was very nice.
Sam - Versailles, OH
Good service tech
Mark - Jamestown, OH
Your service tech is very helpful & knowledgeable.
Zachary - Dayton, OH
They did great
Dale - Dayton, OH
Randy - Dayton, OH
Marti - Fairborn, OH
Very nice and professional
Michael - Troy, OH
Explained things well.
Shelly - Clayton, OH
Excellent & quick service
Jeff - Dayton, OH
Great service! Thanks.
Sharon - Springboro, OH
Victor - Springfield, OH
Dino - West Alexandria, OH
He did a great job
Travis - Fort Recovery, OH
Kevin was very polite and handled everything to our satisfaction.
Phillip - Xenia, OH
Everything was fine
Thomas - Centerville, OH
Professionally done. Refrig still operating fine
Pam - Dayton, OH
Prompt courteous arrival. Answered questions. Completed repair quickly.
Don - Tipp City, OH
What a nice guy! He did a super job!
Great service.Shawn & Robbin are awesome team members. They rock.
Jim Bucher - Dayton, OH
So happy everything is up and running here in the Bucher household.
Tom - Piqua, OH
Grover - Beavercreek, OH
"Dunson - Dayton, OH
The repairman was knowledgeable and explained the repairs step by step.
James - Dayton, OH
Great service Tim was very professional
Thomas - Carlisle, OH
Very knowledgeable service representative
Great service and friendly
Jennifer - Arcanum, OH
Wonder Customer Service
Lori - West Liberty, OH
Steve was awesome
Karl - Springfield, OH
He was very polite and took the time to explain what the problem was. Thank you
Brett - Liberty Township, OH
Steve was ahead of schedule which worked out perfectly. He called ahead of time to let us know he could be early. Steve arrived was very professional and was very cautious moving our appliance around making sure no other issues would occur. He explained everything very thoroughly to the extent of replacing the failed warranty part showing us why the part failed and what the manufacturer has done to fix and replacing the new part. Steve showed us all the resets for the appliance along with some things we did not know it even did. We have had appliance service folks in our home before for multiple things but Steve was by far the best and we have ever experienced
Highly recommend Steve And Authorized Service
Renaee - Huntsville, OH
I feel lucky to have found a new appliance repair company. Our local people have retired and Authorized Service has filled the spot! I will definitely recommend them to others because of the professional service and their technician Steve. Steve is very informative and my appliances are fixed!
Rana - Spring Valley, OH
Friendly service. On time. Worked and waited to ensure the job was done. Washing machine is working great!!! Great job—thank you soooo much!!!!
Elsa - Trotwood, OH
Andrea - Dayton, OH
On time; called ahead, efficient
Mary - Brookville, OH
He was great very nice man very clean he all most wipe my whole floor lol
Pat - North Lewisburg, OH
Tony - New Lebanon, OH
Sean was excellent, very professional and very mannerly. Solved the problem quickly and was out of here.
Jeff - New Carlisle, OH
Wonderful service and fast scheduling!! The best service around.
Mark - Belle Center, OH
Steve is low key and knows his stuff, no high pressure bit willing and able for whatever repair is needed
Suggar - Lewisburg, OH
He did a good job. This was warranty work, so no discussion on costs. He diagnosed problem, replaced part, explained what was wrong and what he replaced. He was courteous and efficient.
Andrae - Dayton, OH
You will be happy you called them!
MAH - Piqua, OH
I highly recommend Authorized Service, and technician Steve Morris in particular. Our Samsung refrigerator ice maker has been an ongoing problem. After repeated failed repair attempts by a different company, thankfully, we found Authorized Service. In a day and age where it is difficult to find service providers who care about the quality of their work and customer service, Steve Morris was a breath of fresh air. He called to let us know that he was running a little late for our appointment (unheard of!). We found Steve to be professional, friendly, knowledgable, and conscientious. Most importantly, he correctly diagnosed and fixed our long-standing ice maker problem! We will definitely use Authorized Service / Steve Morris in the future!
Gina - Versailles, OH
Kevin was thorough in looking over my refrigerator that was not cooling. He was able to diagnose the problem and give me details as to the cost and procedure of the repair. I feel he was a very honest and knowledgeable repair man and I wouldn’t hesitate to call the company again for repairs as he represented the company very professionally.
Tim - Troy, OH
Maria - Dayton, OH
Glenn - Hamilton, OH
Knowledgeable personable repairman
Shaun did a great job!
Sandy - Union, OH
Matt - Springboro, OH
Quick with great customer service
Megan - Dayton, OH
Got it fixed.
Richard - Springfield, OH
Brad is knowledgable and friendly.
Ted - Tipp City, OH
Kevin offered wonderful service
Brenda - Union City, IN
Kevin was very courteous and knowledgeable after look in the refrigerator over thoroughly he knew exactly what the problem was he fixed it and now we have no more weird sounds.
Kip - Mason, OH
Steve did a great job, he called the day before his appointment and asked some questions about the problem. He then asked me to text him a picture of the model and serial number tag. He arrived early for the appointment with the part to fix the problem. Great job Steve thanks for quickly fixing our problem.
Kathy - Lakeview, OH
Steve was competent and friendly. Very satisfied with the service
Helpful service response
Carol - Russells Point, OH
We appreciate his honest assessment of our problem and good advice. Very polite.
Heather - Xenia, OH
Tim was efficient, friendly and focused. He answered my questions thoroughly.
Gem - Englewood, OH
He was great , very knowledgeable, polite and friendly
Aletha - Dayton, OH
Authorized service were great..they even picked up the slack left by "another" contractor...Kevin was above the rest... Thx
April - De Graff, OH
My Dryer is Fixed
Justin - Dayton, OH
Lori - Troy, OH
Doesn’t get any better!
Mike - Dayton, OH
Sarah - Dayton, OH
Marie - Versailles, OH
Kevin did a great job, professional and knowledgeable, would recommend him
Great Service at fair price!
Judith - Washington Township, OH
Every Tech we’ve had is knowledgeable, friendly and informative. Thats why we keep going back!
Danielle - West Milton, OH
Fantastic service. I was able to get on the schedule very quickly. Steve was on time and finished the work so quickly. I’ll be contacting Authorized Service for any future appliance work I may need.
Too expensive for no service .
Terry - Dayton, OH
Since the repairman had the model number and make of the dishwasher he knew the parts for repairs were hard to get. A five minute check of the unit and info that the $400 pump and back order for the pump made replacement of the whole dishwasher recommended but no dishwasher from his business was available. A simple telephone call would have saved us both time and money.
Response from Authorized Service:
At Authorized Service, we are committed to being the preferred appliance servicer in the Miami Valley and we regret that our service did not live up to your standards. Unfortunately, due to the complex nature of the appliances we repair, it is our company policy to not provide a diagnosis over the phone. There are simply too many variables for us to make an accurate diagnosis 100% of the time without observing the appliance in person which is why it was necessary to visit your home. Moreover, under non-pandemic circumstances we would have very much enjoyed the opportunity to sell you a replacement dishwasher but our supply chains have been significantly disrupted in the past few months. Again, we regret that our performance did not live up to your expectations and hope that if there is anything else we can do as a company you will call us at 937.252.3200.
Thomas - Liberty Township, OH
What a nice guy! Great experience having him look at our problem.
Kenneth - Xenia, OH
Very professional service.
Pamela - West Alexandria, OH
Very courteous and conscientious. Did a great job.
Very professional and efficient!
Jenny - Mason, OH
Great experience - good communication prior to the service call to make sure he had the parts in hand to make the repairs.
Chuck - Dayton, OH
Dave - Vandalia, OH
friendly, helpful, knew his business!
Kathy - Greenville, OH
The part that Authorized had to order took over a month to get to me but I got continual communication from Authorized that they were on top of it where I did not feel forgotten
Patrick - Bellefontaine, OH
Steve was quite professional. He arrived promptly and even squeezed us into a tight schedule. He was dressed neatly and communicated well. Steve inserted the control panel quickly. We would definitely recommend him as a repair person for dishwashers. Thank you!
Randy - West Chester Township, OH
Great at fixing my appliances!! Very professional, informative , and very nice !!!
Dawn - Springfield, OH
David - Miamisburg, OH
Richard - Woodbourne-Hyde Park, OH
Tim is a very pleasant and he is very informative in what he is doing!
Great service and very helpful.
Jack - Huntsville, OH
Right on time fixed problem quickly
Teresa - Dayton, OH
Karen - Dayton, OH
Chrissy - West Chester Township, OH
Quick service for my refrigerator under warranty
James - Dayton, OH
Have used Allied Services for Year's. Always had good service
Srihari - Mason, OH
Great Service and very well explained the problem and issue and friendly manner
Very competent & efficient
Daniel - West Chester Township, OH
Steve is well prepared and wastes no time in getting the work done. Took time to answer my questions.
Ronnell - Middletown, OH
This is the 2nd time Steve G has fixed an issue with our Whirlpool. He is always fast and friendly, and more importantly honest.
Deborah - Englewood, OH
He did not even look at the dryer, the noise I was talking about did not happen at the time he was here, he tried to make it make the sound, but all he said it was t until my warranty is out then it will break down and I will have to buy another dryer but it won't be a Maytag! A dryer does not make the sound I am talking about it is not normal, BUT thanks for trying I guess.
Lillian - Union, OH
The technician said the refrigerator drawer gasket wasn’t sealing the left upper freazer drawer. He adjusted the gasket, scraped the ice buildup o the
David - Mason, OH
Prompt Repair Service
Lenos - Middletown, OH
Steve was able to fix my problem with the washer and I was able to wash clothing that afternoon.
Very good at what he does and explains what the problem is in detail.
Willis - Carlisle, OH
Kathy - Lakeview, OH
HIGHLY RECOMMEND! Very professional, knowledgeable, courteous, and kind.
Great service over and above!
Tina - Spring Valley, OH
Brad totally knew exactly what he was doing very knowledgeable about all appliances
Tabitha - Trotwood, OH
Rosemary - Centerville, OH
The serviceman was on time and very friendly. He fixed the dishwasher promptly and explained the next step, in the event that the “fix” did not work. The only thing I was surprised at was that he did not wear a mask. I was, however, asked ahead of time by the company customer service caller questions about COVID exposure, etc.
Response from Authorized Service:
Thank you very much for your follow up review! Our technicians are required to wear masks in the home. We are committed to training and reinforcing the standards that are expected but appreciate feedback from our customers! Please let us know if you have any additional questions!
On time and did a great job
Mark - Springfield, OH
Replaced ice maker and ran diagnostics. I’ve maker is working better than ever now.
Friendly & fast service!
Susan - Liberty Township, OH
Steve was super friendly and did a great job fixing our dishwasher!
Connor - Dayton, OH
Jason - Arcanum, OH
Maureen - Springfield, OH
Tech arrived on time, wore a mask, polite, courteous. Diagnosed and repaired my dryer quickly, had parts on the truck, and without a return trip. Excellent service and dryer is working great!
Ogbebor - Miamisburg, OH
Instruct your workers to use mask at all time they’re in a customer’s house, especially this period, whether they believe in the existence of COVID-19 or not. He was coughing and coughing without his mask on. He said he’s on a particular kind of BP medication that makes him have coughing spells, the more reason he should have had his mask on. Otherwise he did his job. So far, the fridge has been work fine.
Response from Authorized Service:
Thank you very much for your follow up review! Our technicians are required to wear masks in the home. We are committed to training and reinforcing the standards that are expected but appreciate feedback from our customers! Please let us know if you have any additional questions!
Ice maker issues
Brian - Dayton, OH
Brad arrived on time - quickly assessed the issue - gave me a solution - and was back in a few hours to make the necessary repair. Excellent service! Great job Brad!
Our Ice maker continued to have ice build up, interfering with retrieving ice.
Lisa - Huber Heights, OH
Brad Anders did an excellent job on repairing our ice maker. He was very professional and knowledgeable. His skill set and technical know how is much appreciated. We commend him on a job well done. Please extend our appreciation. Thanks Brad
Great job nice guy!
Christina - Troy, OH
Steve did a great job dealing with my renovated 177 yr old kitchen issues! Tight spaces for up to date appliances but he got the frig in a position to fix it perfectly!
Paul - Versailles, OH
Robin - Mason, OH
Steve is awesome!! He did a fantastic job on my dishwasher repair. He’s a great technician! Steve went out of his way to accommodate my schedule. He took the extra time to make sure I was up and running before leaving. Thank you!
The BEST EVER 👍🏻
Karla - Middletown, OH
Steve had performed service on another product a few years back. Totally impressive service. Still impressed today. He not only is prompt, courteous, caring, professional, but he knows his stuff. 💪. Was so excited that you sent me your BEST 👍🏻🇺🇸🙌🏻 Many many thanks. He is a great asset to your company 😎
Wesley - Sugarcreek Township, OH
Great service completed quickly and correctly.
Robert - Springfield, OH
Sue - Xenia, OH
Brad is courteous, very competent, and willing to take time to answer questions. Appreciate his professionalism. Will use again.
Professional employee / service
Ronne - North Lewisburg, OH
tech was very polite and professional. He knew exactly what he was doing and was very efficient in the repair. Answered all questions when asked.
Nancy - Springfield, OH
Tim was on time very professional and personable. Certainly knew what he was doing and took care of a problem in just a few minutes.
Richard - Centerville, OH
Fixed the problem
Tawn - Springboro, OH
Della - Eaton, OH
Michael - Dayton, OH
Dryer Lint repair
Scott - Troy, OH
very impressed with Kevin's work
Linda - Dayton, OH
Barb - Huber Heights, OH
Good experience! Very professional! Can’t compare the cost, seemed steep! At least we have plenty of ice now!
Angela - Carlisle, OH
Steve is amazing! Great communication keeping me informed of every step in the process.
Janet - Liberty Township, OH
Old fashion Quality Services
Connie - New Lebanon, OH
Tack was timely. Neat and explained what he was doing periodically fixed the problem and was a pleasure to work with.
Linda - Xenia, OH
John - Urbana, OH
Service tech was extremely helpful, courteous and knowledgeabLe.
Makin' it easy!
Brian - Dayton, OH
I appreciate your responsiveness to my website inquiry. I got a call back winthin 24 hours and service was scheduled in a matter of days. The service tech was professional and also worked quickly. I will contact y'all again for appliance service.
Mark - Kettering, OH
Knew problem immediately
Great job. In and out. Dryer working great
Brynnan - Dayton, OH
Dean - Springboro, OH
went right to problem will call in future with other problems
Fast, courteous service
Susan - Springboro, OH
Service itself was good. Disappointed it took so long to come out though. A week is a long time with a fridge/freezer not working at all.
Catherine - Brookville, OH
Shawn was very knowledgeable and professional. I appreciate the service
Gary - Dayton, OH
I would loved to have an employee with Tim’s savvy when I ran my business for over 40 years. Do everything you can to keep such a quality employee. They don’t come around often.
Fast and Easy
Daniel - Dayton, OH
Tim was wonderful. Diagnosed the problem and fixed the ice maker in a matter of minutes. I would definitely recommend
Rebecca - Lewisburg, OH
Great service. Want Shaun back when needed
Appreciated honest advice
Becky - Troy, OH
Appreciated the honest advice
Howard - Germantown, OH
Knowledge,personable young man
William - Dayton, OH
He inspected the dishwasher. He needed a part. It was no longer available he was done
Bridget - Dayton, OH
Bill - Dayton, OH
Tim fixed my refrigerator quickly and was respectful of my time.
Teri - Dayton, OH
David - Versailles, OH
Kevin has been at our house several times. He has always been professional and provided excellent service.
very polite respectful
Florence - Dayton, OH
Barbara - Washington Township, OH
Very prompt, professional assessment of the issue.
Judy - Dayton, OH
With the Call
David - Beavercreek, OH
The serviceman knew his business and was able to trace the problem within minutes. I’m so glad I called Authorized Appliance before moving to Plan B which would have, in turn, forced me to Plan C... my final expense would have been very costly and I still would have had to deal with a very simple, inexpensive root problem.
Beverly - Dayton, OH
Kevin was friendly & willing to explain things. He was thorough & efficient. A little pricey but I was glad to have the repair completed.
Dana - Yellow Springs, OH
Prompt and efficient service!
Diana - Springfield, OH
I have always been very pleased with the quality of the service provided by Authorized Service.
Tom - Greenville, OH
Thankful for friendly service that fixed our washer. The only part we wish was better was wait time. Almost two weeks from first call to repair. That’s a long time to be without a washer. Fortunately we had a spare in barn. Not everyone would have that. We installed it for the second week waiting on parts and appointment time. We had to get some laundry done.
Vicki - Liberty Township, OH
Great customer service. Efficient and professional.
Great Service! Arrived on time!
Kenyatta - Trotwood, OH
I’m very pleased. The technician was knowledgeable, polite, respectful of my house and explained to me the cause of the problem.
Deb - Sidney, OH
Steve was very knowledgeable and very friendly. He was able to fix our ice maker but not the dishwasher door even though he tried a few different options. Thank you Steve!
JB - Dayton, OH
Tim was super nice and professional. Unfortunately my washing machine could not be fixed due to the manufacturer discontinuing parts. $100 to be told sorry I can't fix it is frustrating. Not happy with manufacturer for not making replacement parts on 9-year-old equipment. Tim was clean and very professional. He showed up at the designated time and called in advance. It's hard for me to give higher marks as no repairs were actually made.
Very responsive, easy to work with
Sheri - Clayton, OH
Authorized Service was very easy to schedule, and they communicated very well with me about the repair. I’m very pleased with their service.
Robert - Dayton, OH
Brian - Dayton, OH
Tim professionally identified the problem, obtained the necessary part and quickly effected the repair. He was very knowledgeable.
Matt - Greenville, OH
Fast and great service
Bridget - Dayton, OH
Paul - Fairborn, OH
Technician came and analyzed the problem from what we told him. He ordered the parts and when they came in he installed them quickly.
Extended warranty work - never a hassle
Shawn - Bellefontaine, OH
Lowes contract with this company. Usually takes less than a week, repair guy that comes out is always professional
Kerry - Dayton, OH
I was not totally happy with the response time of 3 days - lost a lot if food. Then had to have frozen food out for too long to accommodate the technician to go to another call.
Justin - Greenville, OH
He is always thorough, polite and knows what he is doing.
Mayme - Brookville, OH
Very good service call
Kathy - Eaton, OH
Good job. Very thorough and explained all he did.
David - Troy, OH
Debra - Troy, OH
Brad was very knowledgeable, extremely polite and helpful. Nice young man
Thomas - Dayton, OH
Will recommend you all.
Melissa - Sugarcreek Township, OH
Tim was friendly and professional. He explained what part he was replacing and why. He was right on time and the repair was quick. Would definitely use this company again. Thank you!
Paul - Franklin, OH
On time, very knowledgeable and professional
Eler - Dayton, OH
Sabrinna - Dayton, OH
Knowledgable of the appliance. Polite and prompt.
Anna - Spring Valley, OH
James - Dayton, OH
Cheryl - Dayton, OH
Easy fast scheduling. Very nice and professional staff.
Vacant - Trotwood, OH
Mike - Xenia, OH
Nicholas - West Milton, OH
Kevin was extremely professional and kind. He worked very efficient and clean. Very satisfied with his service.
great service and subject knowledge
Richard - Dayton, OH
on time on task
Rod - Dayton, OH
Cheri - New Paris, OH
Service tech was very professional and polite
Tracey - Dayton, OH
Friendly and efficient!
"Mclaughlin - Waynesville, OH
Fast clean service
Mary - Mason, OH
Steve was a good technician - courteous and efficient. I would have him wear shoe guards next time but his shoes did not soil my carpet. Your company is blessed to have him.
Great service , explained everything very thorough!
Laurel - Miamisburg, OH
Very polite and accommodating. Worked fast and was through
Diane - Fort Recovery, OH
Jessica - Dayton, OH
It would have been too expensive to replace a needed part. I appreciate Tim’s recommendation to replace the microwave.
Janet - Springboro, OH
Theresa - Dayton, OH
Quick and efficient. He knows his product
Michael - Versailles, OH
Very informative, good experience, everything explained...good experience.
Great best I had
John - Versailles, OH
Joanne - West Alexandria, OH
He was very courteous did a good job and got it done. Thank you very much for the service now I have ice again
Dorothy - Dayton, OH
REFRIGERATOR FRIGIDAIRE LFHB2751TF3 "Replaced icemaker due to not cycling, checks ok; used 1 243297609 (ICE MAKER) from stock"
RANGE FRIGIDAIRE FFEF3017LBC Replaced control and overlay. Fixed wire harness. Checks ok
WASHER GE GTW460ASJ2WW Replaced control. Checks ok
DRYER - ELECTRIC MAYTAG MEDC555DW1 Replaced thermostat. Checks ok instructed customer to clean vents.; used 1 279816 (FUSE) from stock
DISHWASHER WHIRLPOOL WDF110PABB4 Massive amount of food build up in spray arms cleared out and tested. Checks ok
WASHER ELECTROLUX EFLS627UTT1 Checked unit over found valve was stuck in the open position. Tested unit when I arrived and it functioned normal. Checks ok. Customer instruct
REFRIGERATOR LG LFX25973D No issues with the refrigerator it is making ice the way it supposed to.
DISHWASHER WHIRLPOOL DU1345XTVB0 Replaced parts listed. Checks ok
REFRIGERATOR KITCHEN AID KSBS25FKBT00 Removed ice bucket flap. Checks ok. Customer only wanted cubed ice.
ICEMAKER WHIRLPOOL WRF535SWHZ00 Icemaker will not see the ice production due to incorrect placement of bale arm. Installed arm in proper position unit is operating properly
REFRIGERATOR SAMSUNG RF20HFENBWW/US After reviewing customer complaints and service history of prior refrigerator and now this one doing the same thing found that customer does not have water hooked up to the unit causing the icemaker freezer section to continuously run over freezing the unit. Fresh food evaporator drain is frozen causing water to leak in crisper drawers. Disassembled interior of freezer forest defrost. Sold out evaporator drain lines and turned icemaker off To prevent over cooling.
WASHER WHIRLPOOL WFW8540FW1 F11. F9 E1 Customer states she had an f11 error. Put unit in into diagnostic and found another error code. Cycled unit in test mode . Found the drain pump was clogged. Adv customer that this issue is not. Covered by warranty co. Noticed floor damage done prior to moving the unit out. Removed drain filter and clean out. Cycled. Test ok.
REFRIGERATOR FRIGIDAIRE FFHS2311LWD Installed damper motor. Actuator arm unhooked again; used 1 242303001 (DAMPER) from stock
MICROWAVE GE JVM7195FL1DS Installed all parts listed. Microwave is operating properly
DISHWASHER KITCHENAID KDFE104DSS2 Install new board test OK
RANGE KENMORE 790.940387 Unit is 12 years old in kitchen. Found bake element shorted open. Replaced element and ran to test. Unit is heating as it should all ok. ; used 1 316075103 (BAKE ELEMENT) from stock
DRYER LG DLEX3370W Unit is not drying.. found that the unit is heating up but it takes the customer 3 times to dry. Tech went outside and did not see any heat waves coming from the vent. Cycled several times and unit did heat up.
HOME COOKING - E LG LRG3194BM/00 Installed new broiler gas tube installed new 90° elbow going to gas tube ,cycled, unit test ok
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Unit is not cooling. Found lights on and no fans where going .. unplug unit and plug unit back in and compressor kicked on and so did the fans. Had customer run the unit for several hours. Called customer back and unit has been working fine.
RANGE KENMORE 790.795236 Dropped off knobs All ok.
RANGE AMANA ACS4250AC "Upon arrival found that eoc is not providing power to back element, upon checking on part found that it was NLA and has been since Dec 2008 "
WASHER WHIRLPOOL WTW4800XQ4 Called the customer and they stated they were having the unit exchanged with the warranty company.
WASHER ELECTROLUX EFLS627UIW0 "Replaced valve assembly, Checks ok."
WASHER GE GTW460ASJ9WW Installed parts and re-calibrated the unit. Ran a test cycle and both the hot and cold water valves worked properly. All checks OK
REFRIGERATOR FRIGIDAIRE FFFU13F2WW Removed and replace board on unit that was sent to customer from frigid unit is running and cooling upon techs departure
REFRIGERATOR BOSCH B21CL81SNS Installed new icemaker and water valve
WASHER GE HTW240ASK5WS Nothing wrong with unit had out of balance error that I showed customer in manual. Told them to put in more clothes and adjusting settings.
WASHER SPEED QUEEN AWN63RSN116TW01 Not sure why the control is listed 2x but replaced upper board. Tested unit out checks ok. Told customer to monitor and write down any problems.
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Installed new rt door and no more thumping of the door and checks ok
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Found connector from cabinet shorting out the control and compressor unit is non repairable due to the wiring is in the cabinet and took pictures
REFRIGERATOR FRIGIDAIRE LFHG2251TF3 Installed new damper assy not opening and closing properly
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Did some checking wiring in the cabinet is shorting out causing unit to operate unusually intermittently lights cooling but the EVAP coil had a full frost pattern when I arrived and compressor was running and dispensing called Lowes-spoke with Kaitlynn and they will get back with customer within 72 business hrs about a resolution
OVEN ELECTROLUX EW30EW65GSA All operations check ok .
REFRIGERATOR FRIGIDAIRE FFTR1814QS0 Cust is getting part from Frigidaire EVAP fan motor is locked up
DRYER SAMSUNG DV42H5200EW/A3 "Found idler pulley making loud squealing, installed new pulley, unit checks ok.; used 1 DC93-00634A (IDLER PULLEY) from stock"
REFRIGERATOR FRIGIDAIRE FFHI1835VS0 "Installed water valve, found evaporator fan was hitting the shroud, not allowing fan to cool freezer, adjusted fan bracket. Unit is working properly."
OVEN KITCHENAID KSEG700ESS1 "Installed new control and fan, also adjusted temperature up 15 degrees. Unit checks ok."
RANGE WHIRLPOOL WMH53521HZ0 "Installed new control and interlock switches, unit is working properly."
RANGE SAMSUNG NE595R0ABSR/AA "Customer claims unit keeps giving SE error code, that code indicates a miscommunication between the touch pad and the main control. When I tested the unit, it worked properly. I called the landlord, but he did not answer. I left a message for him to call me to discuss the unit. Landlord returned call, he wants to see if the unit stays working right now."
DISHWASHER SAMSUNG DW80M9550UG/AA Right hand lower tub seam from side panel is leaking water causing leak error. Dishwasher tub needs replaced. Requesting additional labor. Parts show NLA 2 yrs old in kitchen; rqstng P&A on 1 DD97-00526A (TUB ASSY (NLA))
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA Fridge door still not closing properly causing frost inside of freezer recommend new door tracks and gasket; ordrng 1 XXX (LEFT FREEZER DOOR TRACK) and 1 XXX (RIGHT FREEZER DOOR TRACK) and 1 XXX (FREEZER DOOR GASKET)
DRYER SAMSUNG DV42H5600EP/A3 Unit is not turning. ; found the motor is locked up. ; ordrd 1 6602-001655 (BELT) and 1 DC93-00101N (MOTOR ASSY )
RANGE - GAS FRIGIDAIRE GCRG3060AFB Customer unit is not beeping. ; ordrng 1 5304523299 (CONTTROL BOARD. )
COOKTOP JENN AIR CVGX2423B wire harness came in but not as an assy as whirlpool stated. Need to order all new switches. ; rqstng P&A on 4 W71003385 (SIWTCHES)s
DISHWASHER SAMSUNG DW80K7050UG/AA 02 ; rqstng P&A on 1 DD31-00005A (DRAIN PUMP) and 1 DD82-01111B (CASE BRAKE/OVERFLOW SENSER) and 1 DD82-01337A (MAIN BOARD) and 1 DD97-00403A (DRAIN HOSE)
REFRIGERATOR FRIGIDAIRE LGUB2642LF3 Installed new solenoid assy. Did notice that the inside had melted causing the shaft not to go up or down. After installing the solenoid did a test cycled and unit still didnt work. Check power to the solenoid and not power. Solenoid blew out the boards.; rqstng P&A on 1 241973711 (control-electrical) and 1 242115279 (board-main power)
REFRIGERATOR KITCHENAID KRMF706ESS01 Door is missing u/i that part break down shows it comes with. Need to order u/i. Installed ice maker and cycled to test. Ice maker cycles as it should. Advised customer to dispose of first full ice bucket and bucket should be full in 24 hours. U/I was just replaced in June for same issue so part is under warranty still. ; ordrng 1 W10769076(PW) (cntrl-elec(PW))
REFRIGERATOR SAMSUNG RF263BEAEWW/AA Upon arrival found ice maker frosted over. Inspected unit to see if service bulletin has been performed yet and it has not. Thawed ice maker to inspect. Fill tube is in proper position and defrost drain is clear. Unit needs service kit. ; rqstng P&A on 1 DA82-02367A (Y CLIPS) and 1 DA92-00384B (MAIN PCB) and 1 DA97-15217D (ICE MAKER) and 1 DA97-19898A (DEFROST DRAIN TUBE)
COOKTOP FRIGIDAIRE FFEC3024LB1 Inspected top for signs of impact damage and none found. Customer stated that crack started in the left front burner and extended out from there. Cracks get larger when they use the unit. Unit needs main top. ; rqstng P&A on 1 305379341 (maintop assembly)
WASHER WHIRLPOOL WTW8500BR0 F32/Ld long drain code present. Ran diagnostics test and found basket wont float to engage or agitate and drain pump wont move water. Pump is getting voltage but not moving water. No blockages in drain pump. Drain pump has a dead spot in it. Freed up the basket and it floats as it should. Unit needs drain pump. ; ordrng 1 W10409079 (water pump)
DISHWASHER WHIRLPOOL ADB1400AGS0 "Upon arrival found that unit is in need of new tub gasket and lower spray arm, gasket is ripped in several spots and sparky arm has fallen off and laying on heating element Tried to contact Rob for ok, got his voice mail, sent him a text with the pricing and what needs to be replaced, waiting on call back for approval See SD Quick pic if needed for text message sent ; ordrng 1 W10319027 (spray arm) and 1 W10524469 (tub gasket)"
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA "Installed new disp on unit but still having same problem, unit needs main board replaced ; ordrng 1 MAINBOARD"
REFRIGERATOR WHIRLPOOL WRT318FZDM02 "Removed and replaced defused sensor on unit, upon repairing noticed that unit is not cooling properly at all, tech feels there may be a leak in system, contacted Chris notified him of findings was told ok to set up for Kevin to come back on with a die filter ; ordrng 1 DIEFILTER"
DISHWASHER BOSCH SHPM78W55N/10 "Attempted to pull the unit out from under the counter and did not have a long enough electric line, water line, or drain line. Advise the customer to have a contractor extend the lines to allow it to fully be removed from underneath the counter and still be connected. Provided them with number to call the office upon rescheduling.; saved tckt"
WASHER LG WM3400CW Inspected unit and found a failed door lock. Ordering part.; rqstng P&A on 1 Ebf61315802 (DOOR LOCK)
MICROWAVE SAMSUNG SMH1816S Inspected unit and found several buttons on the relay control not responding. Ran a test cycle and smell a hint of burning plastic which is an indicator that the transformer has failed. Could also not hear the magnetron kicking on. Order parts ; rqstng P&A on 1 DE26-00126B (TRANSFORMER) and 1 DE92-02329F (RELAY CONTROL) and 1 OM75P-21-ESGN (MAGNETRON )
DISHWASHER MAYTAG MDB7749SBM1 Installed control panel and the unit is still doing the same thing. Not all the buttons are responding. Ordering control board.; rqstng P&A on 1 W10595568 (CONTROL BOARD)
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Ff section is frosting up need to order new main brd and wiring harness that has defrost sencors ; rqstng P&A on 1 W10727641 (motor-evap) and 1 W10843055 (cntrl-elec)
WASHER WHIRLPOOL WTW8000DW2 "After talking with customer and exam the unit, I dont believe the customer is doing anything wrong and has been careful with the unit. The springs are really stiff, i suggest at this point to go ahead and replace the hinge springs and hinges at this point. Those should be covered under extended warranty and lid under manufacturer part warranty. Pics attached.; rqstng P&A on 1 W10861714 (hinge SPRING LEFT) and 1 W11023747 (hinge SPRING RIGHT) and 1 WP8563965 (lid hinge LEFT)"
WASHER WHIRLPOOL WTW5100HC0 "Installed the gearcase and drive pulley, unit is still squeaking. Called Techline, talked to Bryan, they suggested replacing the belt and motor. Ordered belt and the motor.File number-7729160450; ordrng 1 W10808317 (belt) and 1 W11026785 (motor-drve)"
WASHER GE WWA8900SALAA "Found leak from drain hose, customer had a unusable cold water valve. Shut off main water valve, removed a lot of sediment from cold water line and filter at valve. Replaced hose, unit allowed cold water through but the line was clogged up again. Told customer that she needs her line cleaned out and valve replaced by plumber. Ordered drain hose.; ordrng 1 WH41X324 (drain hose)"
REFRIGERATOR KITCHENAID KRFF707ESS01 Installed new inverter board. Compressor and all fans are running
HOME LAUNDRY - E FRIGIDAIRE FFTW4120SW1 "Checked unit over found that the drain hose for the drain pump was leaking around the clamp, tightened and adjusted clamp. Checks ok''
WALL OVEN KENMORE 790.4911341 Unit doesnt have 240 going to the unit. Could not pull out and test because cord wasnt long enough attempted to removed with customers help and could not get it out. Hes having an electrician come and fix the cord and box
DISHWASHER FRIGIDAIRE FFBD2406NB6A "Upon arrival made necessary adjustments that home owner wanted tech to do, reinstalled dishwasher, had customer check unit before tech departed from home."
MICROWAVE SAMSUNG ME20H705MSS Replaced parts listed. Checks ok
DISHWASHER GE GDT625PSJ2SS Replaced main control and user interface due to unit not starting or responding. Checks OK
DISHWASHER FRIGIDAIRE FFID2459VS1A replaced control. Checks ok
DRYER - ELECTRIC SAMSUNG DV45H7000EW/A2 Replaced roller. Checks ok; used 1 DC97-16782A (ROLLER) from stock
REFRIGERATOR WHIRLPOOL WRS325SDHW01 Unit not cooling. No frost pattern on evap but 6. Removed all panels. No oil traces anywhere. Quoted on SS job. Customer declined.
WASHER LG WT1150CW Replaced pressure switch. Checks ok. Customer had massive amounts of sediment in lines. Cleared out.
WASHER MAYTAG MHWZ400TQ02 Replaced bellow. Checks ok
RANGE FRIGIDAIRE FGGH3047VFA Installed second thermal fuse on cooling fan duct
DRYER ELECTROLUX EFME627UIW0 All operations check ok .
DRYER WHIRLPOOL WED8500DC3 No issues. Instructed customer on time dry and sensor dry.
RANGE GE JBS86SP1SS Installed new element and control cycled unit test OK
WASHER SAMSUNG WF45K6200A Adjusted door and cleaned door seal. Checks ok
DISHWASHER MAYTAG MDB4949SDM1 Installed new main board. Cycled.
DISHWASHER MAYTAG MDB9959SKZ0 Adjusted vent on door that was leaking. Checks ok
REFRIGERATOR KITCHENAID KRMF706ESS01 No repair.
RANGE ADMIRAL LER1115AAW Unit is 17 years old. Upon arrival tenant stated that unit will be heating with control off but oven on light is lit. Touched control and unit came on. Did not set to any temp but unit is heating. Oven thermostat has a short in it. Unit needs thermostat. Spoke with Tara and due to age and cost they are swapping unit.
RANGE SAMSUNG NE59J7630SS/AA Install new display board unit is operating properly
FREEZER FRIGIDAIRE FCM11PHCWW Upon arrival found that unit is operating normally upon checking unit out
DRYER GE GTD42EASJWW Unit is tripping the breaker. Found heater wire was rubbing against the back of the drum. Removed bad section of wire. Cycle
REFRIGERATOR FRIGIDAIRE FGRU19F6QFD Handle keeps falling off. Found that the door handle stud was loose. Tighten up and reattached the handle. Check ok.
WASHER ELECTROLUX EFLS527UTTAA "Removed and replaced parts on unit, ran and checked out"
MICROWAVE FRIGIDAIRE FGMV17WNVDA Inspected unit and found A small scratch on the interior of the unit. The customer stated it happened when the rack was not properly placed and pushing back up against the rear wall. The customer stated it only sparks if the rack is pushed against the back wall which is not the way it is designed. Called Frigidaire tech line and they advised that the dark/burnt spot will not cause any issues as long as the rack is properly seated. Tech line advised this is not a defect but only user error. Advised customer.
WASHER LG WM2801HWA "Unit is 11 years old. Upon arrival customer stated that unit wont finish the cycle or drain and is noisy. Ran unit to test. Pump is getting voltage but not moving water. Removed pump screen to inspect. No blockages in pump or hose. Drain pump has a dead spot in it. Noise is from the bearings in the tub. Tub seal failed and bearings rusted causing noisy operation. Unit needs rear tub, seal, and drain pump. Customer would like to shop around and call in if they wish to repair."
WASHER KENMORE 796.400219 Inspected unit and found it leaking at the door and gasket area. Found a large amount of dog hair and gunk around the door. Cleaned door and gasket. Ran a bedding/bulk load and tipped the unit forward to confirm no leaks at the door. I advised the customer to clean the unit on a regular basis and to use affresh cleaning tablets.
RANGE KENMORE 790.946499 Upon arrival found bake element shorted open and infinite switch for the left rear burner inop. Switch is missing adapter for knob. Switch works but needs adapter. Only way to get is with new switch. Unit needs bake element and switch. Picking up parts from DAP and returning later today. Installed all provided parts and ran to test. All ok. Please mail out invoice. ; pckd up 1 5303051519 (element-bake) and 1 5303935086 (switch-surface lg)
REFRIGERATOR FRIGIDAIRE FFSS2315TP4 Upon arrival customer stated that doors arent flush at top or front. Checked unit for level and door adjustment. Unit is level and door is adjusted as far as it can be and still wont line up. Inspected unit further and found signs of bulging in the mullion. Called Electrolux and spoke with Russ. Mullion and liner are bulging causing issue with door. Not repairable. Electrolux is reviewing for replacement and Ill contact customer in 5 business days. File# 84025852
UPRIGHT / CHEST FRIGIDAIRE FFFU20F2VW0 Inspected the unit and found the fan frozen over. Cleared off ice from the evaporator cover in evaporator area and discovered two large cracks in the inner liner. One of the cracks is roughly a quarter inch wide at one point and roughly 10 inches long. The crack run horizontally along the shelf bracket and back wall. Attempted to seal the gap but due to the location of the shelf the weight is preventing it from sealing. Information emailed to tech line including photo and file number.File #84026398Na.email@example.com
DISHWASHER GE GDP645SYNFS "Removed and replaced board on unit, went through test cycle unit checks ok"
WASHER SPEED QUEEN AWN63RSN115TW01 "Replaced upper control. Put unit into a normal warm wash, then proceeded to drain and pin out. Unit checks ok."
DRYER GE GTD33EASK0WW "Replaced parts, tested in timed dry heat mode. Unit checks ok."
REFRIGERATOR GE GFE26GSKISS Adjusted the freezer drawer and closing better
REFRIGERATOR HAIER HB21FC45NS Inspected the unit and found the water filter stuck. Used pliers to remove filter. Customer did not have another one to replace it. Unit is roughly 5 years old and in the kitchen. All checks ok.
REFRIGERATOR SAMSUNG RF28K9380SR/AA One of the captubes going into the cabinet was leaking and broke off unit is not repairable refrigerant had leaked out
REFRIGERATOR KITCHEN AID KSCS25INSS01 Calling HBW-wiring in cabinet is shorted out to the fan motor and controls to work intermittently unit is non repairable unit is 14 yrs old& in the Kitchen-spoke to Marina
DRYER GE GTDP490ED5WS Installed parts and ran a test cycle. Unit is functioning properly. All checks OK
REFRIGERATOR FRIGIDAIRE LGHB2867PF0 Found fill tube frozen cleared out and checks ok
DRYER SAMSUNG DVE52M8650V/A3 Inspected unit and found the belt off the pulley and a roller locked up. Made adjustments to the belt and pulley and replaced roller. All checks OK unit functioning properly.; used 1 DC97-16782A (ROLLER) from stock
REFRIGERATOR SAMSUNG RF28JBEDBSR/AA "Upon inspection found ice bucket frozen up from bottom, appears drain possibly plugged. Had to steam and remove all parts again. Checked over everything. Applied more silicone to seems inside and outside this time. Checked and steamed out drain fill tube ok. Removed compartment cover checked and cleaned out any drain tubes, has latest design. Unit checks ok, told customer to monitor."
REFRIGERATOR WHIRLPOOL WRS26C2EXB01 Unit has sealed system has a refrigerant leak cust going to look at getting a new unit please mail customer a receipt
REFRIGERATOR FRIGIDAIRE FFTR1835VW0 The wiring is coming out of the cabinet to the snd the connector is broken out - customer will contact the store for an exchange
REFRIGERATOR WHIRLPOOL ET8CHMXK05 "Unit still not going into defrost. Heater isnt coming on. Unit is packed with frost. 15-20 years old in kitchen; rqstng P&A on 1 W10822278 (timer-def) and 1 WP2315531 (heater) and 1 WP4387503 (bimetl-def), states that autho needed"
DISHWASHER FRIGIDAIRE FGID2474QF0A Removed and cleaned out pressure sensor which was plugged up causing an I20 error. Cleaned and ran through diagnostics. Unit started beeping I40. Pressure error ; ordrd 1 5304504077 (pressure sensor)
REFRIGERATOR SAMSUNG RF266AEPN/XAA Unit need new gasket EVAP fan motor is frozen up and needs a leak kit for the defrost drain cust going to check on getting a new unit
REFRIGERATOR FRIGIDAIRE FFTR2021TW5 Unit not cooling due to bad evaporator fan motor. Replaced fan motor unit is operating properly;
REFRIGERATOR MAYTAG MBF2258DEM00 Unit not cooling due to bad evap fan motor ; ordrng 1 W11024089 (motor-evap)
MICROWAVE SAMSUNG ME21M706BAG/AA Unit is not heating. Model tag number is scratch ; rqstng P&A on 1 1111 (MAGTUBE) and 1 2222 (DIODE) and 1 3333 (CAPACITOR) and 1 4444 (MAGTUBE THEROMASTAT)
DISHWASHER GE GDT695SSJSS "Found left side door spring not attached to the door properly, allowing door to fall down when opened. Put door spring back on door how it should be. Unit checks ok."
DISHWASHER - BUI GENERAL ELECTRIC GSD3300K55WW Unit is not washing. Found the motor was locked up. ; ordrd 1 WD26X10051 (mechanism s/s asm)
FREEZER FRIGIDAIRE 253.447331 Upon arrival found unit with frost over evaporator cover again. Thawed and removed to inspect. Found defrost thermostat shorted open causing unit not to defrost. Heater is good and voltage to it is good. Unit needs defrost thermostat under warranty. ; ordrng 1 297216600 (thermostat(PW))
DISHWASHER BOSCH SHP65T55UC/07 "Upon arrival customer stated that unit never functioned correctly after previous parts were replaced. Ran diagnostics and found error E06. This is a door sensor error. This will keep the unit from finishing cycle. Customer also stated that unit still leaks. Ran unit to test for leaks. Found leak at top of door. Inspected and found door seal installed wrong. Reinstalled gasket correctly and ran to test. No more leaks from door seal but door sweep is leaking at the right side. Checked door latch and found harness corroded at latch assembly. Cleaned corrosion away and ran to test. Unit still not sensing door. Voltage from control is good but not at switch. Unit needs door sweep, door latch, and harness. ; rqstng P&A on 1 12014146 (HARNESS) and 1 630784 (DOOR LATCH ASSY ) and 1 744884 (DOOR SWEEP), states that autho needed"
DRYER FRIGIDAIRE CLEQ2152ES1 Found metal object stuck between drum and frame causing thumping noise. Removed object. Unit checks ok.
DISHWASHER BOSCH SHPM65Z52N/01 "Installed new water valve and harness, unit is working properly."
REFRIGERATOR FRIGIDAIRE LFSS2612TF0 Opened boxes of door bin and found 1 of each cracked. Installed 2 good bins. Need to reorder 1 of each bin. ; ordrng 1 240356402(PW) (bin-door(PW)) and 1 242126602(PW) (2LITER BIN(PW))
REFRIGERATOR SAMSUNG RF263TEAESR/AA "21E freezer fan error, 33E ice pipe error codes present in diagnostics. Inspected freezer section for signs of ice build up. None found. Removed evaporator cover to inspect. Found evaporator fan iced up and not moving. Removed ice from fan and ran fan to test. Fan is getting voltage but wont run. Unit needs freezer evaporator fan assembly. When inspecting unit found the left side door closer for the fresh food section popping. Inspected and found closer weak causing pop noise. Unit needs closer and evaporator fan assembly. ; rqstng P&A on 1 DA61-02383C (CLOSER SUPPORT ) and 1 DA97-12617A (EVAP COVER W/FAN) and 1 DA97-13070A (DOOR CLOSER)"
DRYER ROPER RED4516FW0 "Found heating element open, installed new element. Unit checks ok; used 1 279838 (ELEMENT) from stock"
WASHER WHIRLPOOL GHW9400PW0 "Door lock has failed on unit, needs replaced; ordrng 1 WP81826334VP (DOOR LOCK)"
DISHWASHER FRIGIDAIRE FDB4315LFC0 Inspected the unit and could not get it to go into diagnostics. Tried multiple times. Several keys now not responding. Ordering control board and panel.; rqstng P&A on 1 154639208 (CONTROL PANEL) and 1 154757002 (CONTROL BOARD)
WASHER LG WM2277HB Spoke with the customer and the issue has returned. Unit needs a new tub and washer dampers as the basket has appeared to warp and is slightly misshaped. Order parts.; rqstng P&A on 1 3045ER1006E (BASKET) and 1 3551ER0003R (FRONT TUB ASSEMBLY ) and 1 383EER3001E (WASHER DAMPERS ) and 1 4866ER0004A (COUNTER WEIGHT) and 1 4866ER0007A (COUNTER WEIGHT) and 1 4986ER0004B (WASHER GASKET) and 1 AJQ35154201 (OUTER REAR TUB ASSEMBLY)
REFRIGERATOR AMANA ABB1924BRW01 "Upon arrival found frig at 55F and freezer around zero. Noticed excess frost buildup on outside of evap cover. Pic attached. Fan was still running and damper door in frig was open but no air blowing out which means there is a circulation issue. Put unit into diagnostics, FF and FR thermistors read good. Damper control open and shuts ok. Defrost circuit you can hear working. Ordering new jazz control, told customer to take everything out of unit and let manually defrost 24hrs with doors open and then plug in unit and take temp checks. If not done prior then to definitely do this prior to coming back out on schedule.; rqstng P&A on 1 WPW10503278 (refer elect cont brd)"
REFRIGERATOR LG LFX28979ST/01 "Upon inspection customer claims lower icemaker not working. The bail arm is also broken. Will need new icemaker. Pics attached. Located in kitchen.; rqstng P&A on 1 AEQ72909602 (ICEMAKER)"
RANGE FRIGIDAIRE GLES389FBD "Upon inspection customer states unit will not heat properly. Inspected 240V at terminal good. Checked ohm reading of broil, convection bake and bake element read 40, 22, 18 ohms. Wire condition looked ok. Checked temp probe read 1080 ohms. Thermal cutoff circuit breaker i believe was tripped. Pressed unit, getting continuity, wasnt earlier. Put unit into broil, unit heated, getting 240V. Put on convection bake, found getting 120V. Checks ok. Put in bake mode, getting 240V across bake element, unit preheated, checked temp on cookie sheet read about 100F more than should of at 350F setting.proceeded to let unit run, unit still ran hot. Called techline, suggest getting new control. Saved estimate, collected service call, will see about part availability and call customer."
DISHWASHER LG LDF5545ST.ASTEEUS "Found noise filter open, not allowing voltage to flow through. Ordered noise filter.; ordrng 1 UNKNOWN(DN) (NOISE FILTER)"
REFRIGERATOR WHIRLPOOL ED5JHGXRQ00 "Kitchen-15 yrs- not defrosting properly bimetal is stuck open and cont brd not sending signal to go into def; ordrng 1 4388932 (control,defrost adap) and 1 W10225581 (defrost bimetal)"
WASHER WHIRLPOOL WTW8900BC0 "Found bearings dragging making loud noise and bringing up SD error code. Needs new outer tub with bearings, new washplate ,stator, rotor, and FPS sensor. Located in the laundry room, manufactured 4/2014. Extra labor on this repair.; rqstng P&A on 1 280146 (rotor) and 1 W10178988 (sensor) and 1 W10380698 (washplate) and 1 W10381077 (tub-outer) and 1 WPW10419333 (stator)"
REFRIGERATOR SAMSUNG RF25HMEDBBC/AA Unit is frosting up in ff food section and sencor is open cust paid in full; ordrng 1 DA32-10104N (temp sensor) and 1 DA97-13757A (FF FAN ASSY)
REFRIGERATOR SAMSUNG RF260BEAESG/AA "Found freezer door gasket not sealing properly, ordered new door gasket.Samsung ticket number-4155154925; ordrng 1 (FREEZER DOOR GASKET)"
DISHWASHER SAMSUNG DW80R2031US/AA "Found leaking at drain pump connection to sump, found water valve leaking. Ordered sump assembly and water valve. Located in the kitchen, manufactured 2019.; rqstng P&A on 1 DD81-02265A (INLET VALVE) and 1 DD82-01376B (SUMP ASSEMBLY )"
WASHER LG WT7100CW Checked unit over found that the unit wasnt spinning out and was banging. Found rear suspension rod making noise and not locked into position causing out of balance.
WASHER GE GTW220AC5WW Replaced lid lock due to being shorted. Instructed customer to switch water lines because they were backwards. Too rusted so I didnt try. Also customer extensions for drain hose was leaking. Explained to customer.; used 1 WH01X27954 (LID LOCK) from stock
WASHER WHIRLPOOL WTW7500GC2 Checked unit over found clothes inside tub under inner basket. Also found clothes inside the drain pump removed drain pump cleared out clothes and removed in a basket cleared out clothes also. Tested checked OK
DRYER LG DLEX4370K Found blower wheel had come loose and wasnt venting properly. Fixed blower wheel checks ok
REFRIGERATOR BO SAMSUNG RF28HFEDBBC/AA Customer stated unit was dripping water. Couldnt find any leaks or issues with water. Adjusted freezer door and seal because they were getting frost build up on their food.
COOKTOP THERMADORE n/a Removed unit and replaced ignitor. Checks ok. Unit is 10 to 12 years old in the kitchen
OVEN FRIGIDAIRE FEF376ASE Check unit over found the door lock was not opening and closing correctly. Fixed switch on door lock. Checks OK unit is about 15 years old in the kitchen white. If you need continues to act up it will need a new main control.
COOKTOP FRIGIDAIRE GLEC36S8ABA Checked unit over found that the unit needed the left side bridge burner. No repair.
REFRIGERATOR WHIRLPOOL WRF555SDFZ02 Door not closing right. Found the top part of the strip was off. Reseated .. test ok.
RANGE GE JGBS66EEK1ES "installed new bake ignitor, cycled"
REFRIGERATOR FRIGIDAIRE FGHS2655PF5A All operations check ok .
DRYER - ELECTRIC LG DLE7100W All operations check ok .
REFRIGERATOR/TOP GE GTE18ETHPRWW Noticed a slow drip coming from the blue water line where it attaches onto the water valve. Cut off the bad section and installed new barrel and plastic compression fitting. Turn on water to check for leaks. After checking for leaks tech did turn off the water to the unit .
RESIDENTIAL REFR KITCHENAID KRSF505ESS01 Installed new icemaker not able to cycle due to customer had water shut off from a boil advisory
WASHER KENMORE 110.2085299 Install new knob and timer cycled unit test
FREEZER-VERTICAL FRIGIDAIRE LFFH20F3QM0 Upon arrival customer stated that that unit is constantly running. When I arrived unit was plugged in but not running. Control set at 5. Unit was in defrost. Food in freezer is solid. Customer stated that another service company replaced the thermostat after we did for same issue. Let unit run to check frost pattern. Unit has a good frost pattern developing on evaporator. Could not duplicate concern of constant running. Temp got down to 10 degrees while I was present.
REFRIGERATOR FRIGIDAIRE LFHB2741PF Spoke to Jeannette at warranty company. Unit has ice build up on the inside of the back wall of the unit. Indications show that their was a shift in the Freon lines resting up against the wall. Unit is non repairable. Warranty company is reaching out to the customer.
MICROWAVE GE JVM3160DF4WW Installed new door and grille. All ok.
REFRIGERATOR WHIRLPOOL WRB322DMBB "Removed and replaced damper on unit, ran and tested with customer present, unit checks ok"
RANGE GE JB650DF1BB Installed oven control and ran unit to test. All ok. Broil element is shutting down the way it should. Please mail out invoice.
REFRIGERATOR FRIGIDAIRE FFSS26152S5 Upon arrival found supply line leaking at water valve. Removed line and reinstalled correctly. No more leaks. Leveled doors and installed kick plate that delivery guys didnt install. Customer did not have a receipt and was never given one from delivery driver. Unit was swapped out under warranty from Electrolux.
RANGE BOSCH HDI8054U/01 Installed all provided parts and ran burners to test. All have good flame height and adjustment now.
DISHWASHER FRIGIDAIRE FFCD2413US2A "Removed and replaced motor on unit, ran and checked out, unit was functioning upon techs departure Replacement of motor was part warranty"
MICROWAVE SAMSUNG ME18H704SFW "Upon arrival tried to install bulb that customer had for tech, bulb will not fit in socket properly, upon looking at old bulb versus new bulb there is clearly a difference in the two, showed customer tech findings, also replacement bulb was a GE under counter LED bulb not for a microwave or appliance period, customer to take old bulb with him to Loews and see if it can be matched up, if not informed him he may have to contact Samsung directly"
WASHER SAMSUNG WA48J7770AP/A2 Installed parts. Door opening and closing properly. Run a test cycle in the unit is functioning properly. All checks OK
REFRIGERATOR WHIRLPOOL WRF555SDFZ "Inspected unit and found temperatures in the refrigerator section ranging anywhere from 45° to 22°. The temperature range in the refrigerator should be between 30 and 40°. The customer had a large amount of items surrounding the vent that brings cool air into the unit, items she complained about freezer were all located around the vent. The items at 45 degrees were at the top right shelf which is another indicator or poor air circulation. I remove the items near the vent and made adjustments to how the customer was filling their unit with items and food. I provided information to customer about why the unit needs to have good air circulation. The unit is functioning as designed. I also advise the customer that if we receive another call where no defects are found that there will be a service charge to come out."