Local Reviews

Authorized Service Rated 4.8 out of 5 stars based on 513 customer reviews

Map of Troy, OH

Very nice technician and service




Review of Authorized Service

Good courteous clean service. Only negative comment was that we did not get communications as to when the ordered part would be received and available for return visit for install and completion of job.


Map of Xenia, OH

David




Review of Authorized Service


Map of Piqua, OH

Great and Professional Service!!!




Review of Authorized Service

Technician always alerted me via a phone call when he was on his way. Diagnosed problem quickly and repaired as soon as parts came in. Very Satisfied with this technician!


Map of Springboro, OH

Great Service




Review of Authorized Service

Very easy process and good results.


Map of Troy, OH

Erica




Review of Authorized Service

Service was quick yet efficient! I was very satisfied with my experience, would use and/or recommend your services again!


Map of , OH

Great service!




Review of Authorized Service


Map of Clayton, OH

Dishwasher Repair




Review of Authorized Service

I was happy with the repair. The only negative was the entire process took a couple of weeks from start to finish. Other than that I was satisfied and would use this company again.


Map of Yellow Springs, OH

Stove repair




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Map of Springboro, OH

Great service




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Map of Troy, OH

Amazing service




Review of Authorized Service

The service Tech was extremely knowledgeable and very friendly helpful I hope everybody gets a service person as great as the one we had


Prompt service, friendly employees.




Review of Authorized Service

Steve was very knowledgeable and helpful in solving our ice maker and drawer problem


great service... honest impression




Review of Authorized Service

Mr Robertson was punctual and finished his evaluation within a short period of time. He discussed options with me and gave me what I thought was an honest opinion of the situation


Awesome




Review of Authorized Service

Steve was very thorough and professional. Told us everything that was wrong and how it was fixed!


Steve provided great service




Review of Authorized Service

Parts took a very long time to come in but Steve was very professional and did an excellent job


Sanjuana




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Great service


Excellent service




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Very nice, professional and knowledgeable!




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On time. Professional.


Tina




Review of Authorized Service

Tech explained what he was doing, an was very nice gentleman


great service




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Was able to resolve problem quickly


Long




Review of Authorized Service

STEVE IS A GREAT GUY AND A FABULOUS SERVICE TECH!


Great Service




Review of Authorized Service

Problem located quickly


Reasonable price and great service!




Review of Authorized Service

Fast scheduling time. Able to repair dishwasher at a reasonable price. Same great experience as I have had in the past, so I would totally use them again!


HE was rude and he slammed my refridgerator into the wall he also opened the freezer and slammed it closed




Review of Authorized Service

I hope I never have to call about repairs again if I do and you send the same lazy guy I will call the BBB he needs to be retrained on how to treat people


Response from Authorized Service:

Thank you for your feedback! I apologize you did not have a 100% positive experience with our company. Please call Robbin at the office to talk further about your experience. 937-252-3200.


very helpful




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Steve did a great job trouble shooting.




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very competent service tech, credible analysis of problem




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Help when needed




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Very good professional service


Great Service




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Timely, professional and fixed the problem. Thank you!


Great




Review of Authorized Service

Good tech very polite and helpful thanks


Service was outstanding




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Tim represented himself and his employer well. After turning on the dryer for a few seconds, he knew what needed to be done, before I knew it he was done and out the door!


Mrs




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Steve..excellent job overall!




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Excellent steve


Great Service




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The repairman was very professional and friendly.


Courteous and professional




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Barb




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Excellent service


good service. Knowlegable &couteous tech




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Knowledgeable and professional




Review of Authorized Service

Tim was professional, prompt, helpful and fixed the problem. I appreciate his help.


Need a new washer




Review of Authorized Service

Well these guys have been to my house twice in the past 3 weeks and the washer still is NOT WORKING PROPERLY. Water runs for hours and hours. I have to stay there and watch it. Then I put it on spin. IS LOWES GOING TO PAY MY WATER BILL??? This washer needs replaced NOW


Response from Authorized Service:

I apologize your washer is still not operating correctly. If you could please give us a call at the office, we will be happy to speak with regarding the next step for the washer. Our phone number is 937-252-3200. Just ask for Robbin! Thanks so much for letting us know!


Great Service




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Prompt, courteous and techically competent.


Great servic




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Very responsive!




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Orie




Review of Authorized Service

Very nice man. Seems knowledgeable. Would recommend him


Service call - 55 Deer Trail




Review of Authorized Service

The service rep - Steve - was very polite & professional


Refrigerator repair




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fridge wasn't getting cold




Review of Authorized Service

Steve was very fast at getting it fixed! he was very nice and helpful! Great job!


Andrew




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Kevin did a great and timely job he wasn’t able to fix it but was very very helpful with our next steps and what to do.


Great service




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Ryan




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Miracle for me




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Always kept me in loop about what was going on. They answered my questions and very professional. They resurrected my dishwasher when another company tried to xxxx me. Thank you so very much.


Very knowledgeable




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Great service




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Shawn did a wonderful job explaining what was going with my washer and fixed it in a timely matter.


Super service




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He went straight to problem and had it solved in less than 5 minutes


Good




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Fast, friendly, and knowledgeable service




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Steve was very polite and went right to work on the task at hand. He told me information along the way and gave me ideas to try if I thought the refrigerator gasket was not sealing properly.


Great service




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They were fast and productive


Great service




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Great service




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He is very professional and knowledgeable


Great service.




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Repairs were done quickly.


Great service




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Our repair guy was great! He was quick and told me everything that was going on. He offered to take a look at other appliances as well. Our appliances are fairly new and I had no idea how to program them. He showed me everything I needed to know.


Only One I Trust for My Samsung Fridge!




Review of Authorized Service

Received great service from Steve. He was knowledgeable and personable. He gave me an honest and much appreciate opinion on repairing versus replacing and that is a rare find these days. Exceptional service and plan to use him on any future issues I have with my Samsung refrigerator.


Very nice,helpful,service.




Review of Authorized Service

My service guy was super nice and explained everything and showed me what he found. He was thuro with checking my dryer. I really appreciate that they helped me with the time of which i needed my service. I would like them put on my acct for future needs if they arise.


Service Tech a five star also.




Review of Authorized Service


Denise




Review of Authorized Service

Excellent service!! Tim was on time and professional.


I’m happy




Review of Authorized Service

Not happy. Tech said what needed replaced was general wear & tear issue and is not covered under warranty. The dryer makes more noise now than before.


Response from Authorized Service:

Thank you for your feedback! I apologize you did not have a 100% positive experience with our company. Tim will be calling you today to talk further about the repair.


Very pleasant




Review of Authorized Service

Tim was very pleasant and knowledgeable. Very respectful. I would recommend him anyone!


Great service




Review of Authorized Service

The service man I had was very nice and knowledgeable - he had a difficult job and did a good job!


very helpful young man Jason




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Mrs




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The technician was very professional and on time.


Mark




Review of Authorized Service

Great service


Brant




Review of Authorized Service

Great service and my service was under warranty didn’t cost me anything. All representatives were very kind. Thanks


Wendy




Review of Authorized Service

Shawn was very professional, personable, and fixed our washer. We appreciate that he carefully diagnosed the problem and did not cause extra work or expense. I have already recommended your business to someone else. Thank you!


Great service!




Review of Authorized Service

The technician was knowledgeable and very courteous.


The Day Our ‘Fridge Died




Review of Authorized Service

After expending two service calls, and lots of physical effort in installing a new ice maker, Kevin declared our 30-year-old Kitchen-aide refrigerator a lost cause. Internal wiring problems precluded returning the unit to full and effective service. Can’t say enough good about the service he provided on our behalf.


Great service




Review of Authorized Service

Service was professional And most importantly repaired correctly the first time and on time


Timely, courteous service.




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Great Job




Review of Authorized Service

Kevin was on time, did a fine job in fixing the problem, cleaned up after the repair ask if I understood the fix and presented me the bill. Kevin was friendly ;,we shared mutual stories, and all in we had a great experience.


Very good.




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Good service




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Great service




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Thorough




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Great diagnostics but machine wouldn’t act up for him so a repair wasn’t done that day.


Christina




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Great Service. Very like-able.




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Great service




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Very prompt. Excellent communication! Will definitely use again!


Excellent service




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Good service and helpful




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They let you know when they would be there and if they were going to be late. Explain things on what they were doing and did which was helpful too


Dolores




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He was very thorough, and made sure everything was done right




Review of Authorized Service

I am very happy with how everything is working. And how friendly he was


Great service




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On time timely manner for fix and got straight to the issue


Great and professional service




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The repairman was very patient and thorough. He wanted to make sure that he completed the job to satisfaction. My repair went beyond simple and he was very patient.


great service




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Gary




Review of Authorized Service


Good work but made a mistake that cost me $300.00




Review of Authorized Service

Steve didn’t put our water softener discharge line back in drain line. After couple of days we had water all over. Steve came out said drain line was clogged. Service not covered cost us $90.00 .We call plumber cost us $300.00 Days later we had water all over again. I found water softener discharge line on floor put it back in stand pipe. No more water problems. This is what happened to us. Cost us money for some ones mistake.


Response from Authorized Service:

I apologize you did not have a 100% positive experience with our company. I would like to talk further about your experience. Please call Marlise at the office, 937-252-3200. Thank you!


Got the job done




Review of Authorized Service

After one failed visit by a different repairman, Kevin was able to diagnose the problem, order the parts, and return to install them. The frig is now working properly, and I have two thermometers inside to let me keep an eye on the temperature.


Very pricey




Review of Authorized Service

Was at work-husband says he wasn't there very long,but quickly diagnosed the problem-and charged us quite a bit for his time....so.....probably will shop around next time.


Richard




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best service ever




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Great service




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The problem was found and quickly corrected. Steve was friendly and kind.


Bently




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Excellent. #10


Great Service!




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very good service




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Good job/Excellent scheduling for my leaking washing machine.




Review of Authorized Service

Tim did a great job and even tightened the hose on the dryer that had come loose. They are not in the most convenient place and he had to lay on top of counters to get to the back of the washer/dryer. He was nice to deal with. Give Tim a big raise! ! !


Great service




Review of Authorized Service

Steve was very flexible and worked around our schedule to get our washer working quickly


Richard




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Great service.


Helen




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Needed more work done than you all provide


Corinne




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Knowledgable Service Tech




Review of Authorized Service

Shaun Stephens has done a great job of diagnosing the myriad of problems we've had with our dishwasher. We had another service try multiple times first and they couldn't figure out the issues. Shaun has each time. It's unfortunate we've had multiple issues while still under warranty but that's not his fault


Dan




Review of Authorized Service

Kevin did a nice job.


Ice Maker




Review of Authorized Service

Great service , on time, quick diagnosis, follow-up was excellent, couldn’t be more pleased with the service we received!


Great service




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Very nice guy


Dolores




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Super service super trch


Great Service




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Steve was very knowledgeable and quick with my washer repair.


Great service!




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Great customer service




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Tim was thorough and trustworthy


Kevin was prompt efficient and very professional. A good experience.




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Great Service




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Very professional




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Tim was very professional and quick. He knew what was wrong and fixed it perfectly.


Bob




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Great service, but even a better person. You are lucky to have Steve as part of your company. Worked fast with fantastic customer service.


Great service, very knowledgable service rep.




Review of Authorized Service

I am very impressed with the service given for the problem with my dishwasher. Tim was very polite and I enjoyed talking with him. He explained the problem so that even I could understand.


Very courteous and knowledgeable




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all fixed




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Identified the problem almost immediately and fied it temporariy until he can get a new patl




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Punctual, courteous and a great diagostic repair man!


Quick, friendly and high-quality repair service




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Steve was great to work with on our recent dryer service. Highly recommended!


Wonderful service




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Great Service. On time quick knowledgeable.


Timely and Well Informed Service




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They kept their word




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I wasn't there, but the sitter said the repairman was in and out and now my washer is fully operational! They promised it would be fixed on a certain date and time and it was! That is fulfilling a promise!


Kerrie




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Refrigerator leaking




Review of Authorized Service

Very good service - it was sure evident that Steve was knowledgeable about determining the cause of our problems!


Great Service




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Very quick service! So excited to have a working ice maker.


Great service!




Review of Authorized Service

Tim was very knowledgeable and fixed the problem quickly!


Microwave




Review of Authorized Service

Diagnosed the problem over the telephone, when the part arrived in the shop immediately responded and fixed the microwave


Successful Repair




Review of Authorized Service

Brad came in and quickly and efficiently installed refrigerator door.


Great Service




Review of Authorized Service

Company accommodated my request for date/time of onsite service. Tech notified me the day before of anticipated arrival time and actually arrived a few minutes early. Quickly determined the issue, provided a quote for total cost of time & material and completed the replacement of the part. We were not able to confirm the success of the repair at the time due to an area power outage but was able to test soon after once the power was restored and reported the result to Brad.


Great fast service




Review of Authorized Service

Tim came out to assess my stove that wasn’t working. He was able to to fit me in during a time that worked best for me. Due to my stove being old the part needed was a special order and Tim was able to get the special order part installed within days of the initial visit. Great service!


Issue Resolved




Review of Authorized Service

Kevin quickly isolated and fixed the issue


Great service




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Everything was done in a very professional way, Very quick and mannerly.


Great service




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Great Service!




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Steve called the evening before the appointment to confirm the date and time. He arrived precisely when he said he would. He was friendly, quick and neat and completed the repair to my satisfaction.


great service




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Very knowledgable & great customer service




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Professional, polite and quick.




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Mr




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Great job!


great service




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Great




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They did a good job and were very promt to do the job


great service




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good service




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Wonderful service




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The service center rep was very good at answering questions and getting me scheduled. The service rep was very courteous and knowledgeable. He answered any questions I had. The return with the part was quicker 5an I expected. I highly recommend the service Rep. He was on time, neat about the work, and left no mess. and he fixed the ice maker. THANK YOU!


Frig




Review of Authorized Service

Awesome service person did great job explaining the problem and what he was going to do to make the repair!


Terrye




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Bill




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Jeanette




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Professional and great service. On time and quick to respond


Great service




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We didn’t have a major problem but the tech handled it very professionally


Samsung washer noise diagnosis. Tub would make noise in the spin cycle. Service tech was friendly, professional and certainly seemed to know his stuf




Review of Authorized Service

Good job and good advise.


Not heard from our two repair requests




Review of Authorized Service

After three visits, we stopped hearing from representatives. We still have two open repair requests.


Response from Authorized Service:

I apologize for the delay in completing your service. I know you spoke to Robbin this morning but if you need anything else or have additional questions, please call the office! 937-252-3200. Thank you very much for your patience as we work to complete your service call!!


Great service




Review of Authorized Service

Very professional and did a great job! Thanks Steve!


Great Service Awesome Price




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Great service




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gebhard review




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Kinter




Review of Authorized Service

Service rep did a fine job well knowledged


Impressed




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Nice man who apparently knew what he was doing!


Great service




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Repaired dishwasher quickly.


Service




Review of Authorized Service

Great service and in and out within a timely manner.


Awesome job




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Jeff




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Linda




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Great service. Very knowledgeable


Honest service




Review of Authorized Service

Very honest and checked things out.


Great Experience




Review of Authorized Service

Steve checked ahead to find a time convenient for both of us and called ahead. As he check my washer of 24 years he confirmed what I guessed, time for a new one. Price was reasonable for the call and we were able to discuss features on new washers to help me be ready for the purchase with a knowledge of what I needed in a new washer.


Lin




Review of Authorized Service

Great service, friendly, helpful staff


Excellent Service!




Review of Authorized Service

After steve finished our under warranty replacement , I asked him for his card so I could call him for any future appliance repairs. He was timely in his phone contacts, arrived on time, completed the project in a n efficient manner, was totally professional in appearance and manner, and was very personable. I would highly recommend him without exception.


Great service




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Steve explained the problem in laymen’s terms. Problem fixed!


Great Service




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Good Service




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Good service, stayed in touch in regards to arrival time. Very courteous.


Steve was great




Review of Authorized Service

Steve has been great in fixing our dryer.


Bahram




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Crikey4evr




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Expected service, very good




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would recommend to others.


good serviceman. Aimed to please!




Review of Authorized Service

Good man and worked in a difficult position to repair our Frige!


Galley




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Great Service




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Doug




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Good service


quick thorough job




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Great technician!




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Tim Robertson is a knowledgeable, prepared and prompt technician. Authorized Service always responds with quick appointments.


Very Professional Service,




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Brian




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Patricia




Review of Authorized Service

I was very pleased with my repair experience. Technician gave me helpful information, was polite and answered all my concerns. Unfortunately he had a small work area but handled it like a true pro! Thank you for your quick response!


Great service and knowledgeable technician




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Came and took care of the problems


Great Service




Review of Authorized Service

Repair man was knowledgeable and efficient. He did a great job.


Robert




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Unprepared




Review of Authorized Service

The tech kept asking me to get things for him. Towels, paper towels and left my front door open while he was working. He was not prepared (didn’t bring his own things) and I did not like my front door being left open while he was working


Response from Authorized Service:

I am sorry you did not have a positive experience with our company. If you would like to talk further about your experience, please feel free to call Marlise at the office, 937-252-3200. Thank you!


Self




Review of Authorized Service

Very good service


Terry




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Did a great job!


Great service




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He was friendly, so efficient and explained the problem and how he was repairing it. Very pleasant experience.


great service man




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Kimberly




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Chris




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Quick and knowledgeable in diagnosing the problem


Good




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Very friendly and knowledgable




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On-time, quick to replace part, friendly


Service tech was very thorough and knowlegible




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Service was wonderful and very professional




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Even though it took ordering an additional tool in order to get our washer repaired. Shawn always kept us advised of when he was able to arrive and finished the job quickly. He even swept the floor behind my washer!


Fast repair




Review of Authorized Service

Tech was thorough and fast


Glad for the expert service.




Review of Authorized Service


Tim  R.

Tim R.

WASHER LG WM3575CW Checked unit over found that the rear shock absorber had come out of place so unit wasnÕt spinning out properly. Reinstalled checks ok

Near Longmeadow Ln, Beavercreek, OH 45430
Tim  R.

Tim R.

WASHER SAMSUNG WA40J3000AW/AA Customer had water lines hooked up backwards .

Near Woodcroft Trail, Beavercreek, OH 45430
Tim  R.

Tim R.

DISHWASHER WHIRLPOOL WDT720PADH0 Replaced control due to not power to heater. Checks ok

Near Beechknoll Point, Centerville, OH 45458
Tim  R.

Tim R.

DISHWASHER SAMSUNG DMT400RHS/XAA Checked unit over found that the dispenser wasnÕt opening and wasnÕt draining. Needs new drain pump and dispenser. No repair.

Near Gatekeeper Way, Dayton, OH 45458
Tim  R.

Tim R.

FREEZER KITCHENAID KRMF706ESS01 Replaced control. Adjusted door seal for freezer. Ok

Near Poplar St, Dayton, OH 45449
Tim  R.

Tim R.

REFRIGERATOR FRIGIDAIRE FFHS2611LWF Checked unit over found blockage in evaporator. Needs new compressor and evaporator. No repair.

Near Clematis Dr, Dayton, OH 45449
Tim  R.

Tim R.

REFRIGERATOR SAMSUNG RF261BEAESR Replaced frozen drain tube due to out of ohm range. Checks ok.

Near Dellwood Ave, Dayton, OH 45419
Tim  R.

Tim R.

REFRIGERATOR ELECTROLUX EI28BS36IS0 Replaced control due to not defrosting. Checks ok.

Near Cranbrook Ct, Dayton, OH 45459
Tim  R.

Tim R.

WASHER MAYTAG MVWX655BW1 Replaced agitator plate because it was completely stripped out. Had to break the plate off because it was seized onto the transmission. Transmission had a little bit of play in it if customer continues to have issues we will have to replace the tub assembly and the transmission.

Near Dale Ct, Dayton, OH 45432
Tim  R.

Tim R.

WASHER WHIRLPOOL GHW9100LW Checks unit over found that the unit had a control issue but only on the heavy duty and drain and spin. No repair needs control.

Near Stone Lake Dr, Dayton, OH 45429
Tim  R.

Tim R.

REFRIGERATOR FRIGIDAIRE LGHX2636TF0 Replaced auger and motor. Ok

Near E Centerville Station Rd, Dayton, OH 45459
Steve M.

Steve M.

DRYER KENMORE 110.6120201 Unit not heating. Found bad centric switch. Motor needs replaced. Customer is going to buy new unit.

Near Jefferson Dr, , OH 45371
Steve M.

Steve M.

DISHWASHER MAYTAG MDB8959SFZ4 Unit not running wash motor. Found connector unplugged at main board. Secured wiring. Dishwasher running ok

Near Stonehenge Dr, Tipp City, OH 45371
Steve M.

Steve M.

REFRIGERATOR SAMSUNG RS25J500DSG/AA ticket. 4150621101 Install new door and ice route cap

Near W Main St, Troy, OH 45373
Steve M.

Steve M.

RANGE FRIGIDAIRE FGEF3055MWD F11 error. Shorted keypadInstalled new clock assembly and noise filter; pckd up 1 5304495521 (CLOCK)

Near Willow Dale Rd, Springfield, OH 45502
Steve M.

Steve M.

DRYER SAMSUNG DV48J7770EW/A2 Unit will not run found and replaced broken idler pulley ; used 1 DC93-00634A (IDLER PULLEY) from stock

Near River Birch St, Tipp City, OH 45371
Steve G.

Steve G.

WASHER SAMSUNG WF45K6200AZ/A2 Customer states that the unit is not spinning out on any load. Did a load size and unit did check out fine. Adv customer to do larger loads.

Near Canal Way, West Chester Township, OH 45069
Steve G.

Steve G.

DISHWASHER WHIRLPOOL WDT790SLYM3 Customer states that the unit is not starting. Found a loose wire to the lock assy.

Near Naldo Ln, Middletown, OH 45005
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RB195BSSB/XAA Tech found last time out he did not hook up a bad motor fan recede it also found another issue with the unit sold out drain line cleared cycle unit test OK

Near Pleasant Hill Blvd, Franklin, OH 45005
Steve G.

Steve G.

RANGE BOSCH HD18054U/08 Customer states that the front right is not lighting. Found the igniter was sitting Down too low. Remove the burner cap and adjust the igniter. Cycled.

Near Innsbrook Ln, Springboro, OH 45066
Steve G.

Steve G.

REFRIGERATOR KENMORE 106.7021941 "Found ice build up on the top liner and the back around the evap fan. Thawed out the unit and inspect the unit and did not see any way humidity could get into the unit. Check gasket, water tube to ice maker, check cabinet and liner. Did not see any cracks. Spoke to AHS Dawn. Adv her of the same. Advised her tech was not able to call techline. Autho 107dfwm"

Near Edith Dr, Middletown, OH 45042
Steve G.

Steve G.

REFRIG/SIDE-BY-S SAMSUNG RS25H5111SR/AA Installed new icemaker called out ice chute cycled unit test OK

Near Triple Crown Cir, Springboro, OH 45066
Shawn H.

Shawn H.

REFRIGERATOR WHIRLPOOL GB2FHDXWQ02 Checked unit and found noise coming from water valve cycling to fill ice maker. Customer does not have water line hooked to unit. Ice maker was accidentally turned on. Removed ice maker for customer so this doesnÕt happen again. Please mail out invoice.

Near US-40, Lewisburg, OH 45338
Shawn H.

Shawn H.

DISHWASHER BOSCH SHX3AR75UC/21 Checked unit and could not duplicate concern. Customer stated that unit was full of cold water and pod hadnÕt dissolved. Pod didnÕt dissolve because it was stuck in the upper rack handle. Dispenser is right above handle and customer uses pods in dispenser. When door opened pod dropped into the handle. Advised customer to put pods in the sump area. Ran unit in diagnostics. No error codes and it ran through entire cycle fine. Customer stated she has had electrical issues throughout the house. Unit may have stopped mid cycle because of a power surge. Could not duplicate concern. Please mail out invoice.

Near Swallowtail Ct, Clayton, OH 45315
Shawn H.

Shawn H.

WASHER SAMSUNG WA45H7000AW/A2 Checked unit and found wash plate loose causing noise. Removed plate and inspect d shaft for damage. All ok. Applied blue thread lock to bolt and reinstalled wash plate. Ran to test. No more noise. Unit is quiet in high speed spin as well. All ok.

Near OH-722, Arcanum, OH 45304
Shaun S.

Shaun S.

WASHER KENMORE 417.440723 "Removed and replaced drain pump on unit, ran and tested on quick wash and checked drain, unit checks ok upon techs departure"

Near Cyril Ct, Vandalia, OH 45377
Shaun S.

Shaun S.

WASHER SAMSUNG WA50K8600AV/A2 "Removed and replaced board on unit, ran and checked out, checks ok"

Near Kinsey Rd, Englewood, OH 45322
Shaun S.

Shaun S.

RANGE GE KGST307HBL3 "Upon arrival found that unit needs a new EOC board (electronic oven control) upon checking part number and price found that board is NLA., notified customer of findings."

Near Old Troy Pike, Dayton, OH 45404
Shaun S.

Shaun S.

DRYER SAMSUNG DV209AEW/XAA "Upon arrival removed and replaced thermistor on dryer, ran and checked out, unit checks ok upon techs departure"

Near Reich St, Dayton, OH 45426
Shaun S.

Shaun S.

DRYER WHIRLPOOL GEW9250PW0 "Upon arrival removed and replaced thermistor on unit, ran and checked out, unit checks ok upon techs departure"

Near Deerhurst Dr, Vandalia, OH 45377
Tim  R.

Tim R.

WASHER WHIRLPOOL WTW5000DW1 Checked unit over found loose agitator plate. Replaced agitator plate ok.; ordrng 1 W10752283(TSDN) (AGITATOR PLATE )

Near Waterstone Blvd, Miamisburg, OH 45342
Shaun S.

Shaun S.

REFRIGERATOR FRIGIDAIRE LGHD2369TF1 "Removed and replaced damper assm on unit, ran and tested damper, unit checks ok upon techs departure"

Near Palomino Ave, Vandalia, OH 45377
Tim  R.

Tim R.

WASHER WHIRLPOOL WTW5830SW0 "Checked unit over found gearcase locked up and transmission snapped in half. Needs tub assembly, gearcase and motor. Unit 12-15 years old in laundry room. Not worth fixing due to cost of repair being more then new unit.; rqstng P&A on 1 W10389328 (basket & bal ring) and 1 WH38X135 (trans,rebuilt-direct) and 1 WP63849 (TUB) and 1 WP8529896 (motor switch), states that autho needed"

Near Glenridge Rd, Kettering, OH 45429
Tim  R.

Tim R.

DISHWASHER KITCHEN AID KUDK02CRBS2 Checked unit over and found that unit has shorted control board and display. Unit is about 10 to 12 years old located in the kitchen.; ordrng 1 WP8531873 (board) and 1 WP8573046 (overlay) and 1 WPW10084141 (cntrl-elec)

Near Oak Knoll Dr, Dayton, OH 45419
Kevin S.

Kevin S.

RANGE FRIGIDAIRE FFEF3018LWG "Upon arrival, customer claims unit not heating to correct temps. Had customer place cookie sheet on center rack. Preheat oven to 350F. Placed oven thermometer, my meter temp probe both on cookie sheet. At point of preheat signal unit was reading low around 330F mark. Explained to customer that industry wide they recommend 3-4 heat cycles or maybe another 10 mins into the process. Continued to monitor temps rise and fall from as high as 380F to around 330F. Unit did typically even out at least 350F or above. Explained to customer about the pre heat process and cycles. Unit checks ok."

Near Chestnut Cir, Greenville, OH 45331
Kevin S.

Kevin S.

REFRIGERATOR WHIRLPOOL WRF989SDAM02 Customer leaning towards shopping for a new frig. Collected service call fee. If they decide to repair will order display, main control and labor."

Near Conover Rd, Versailles, OH 45380
Kevin S.

Kevin S.

WASHER SPEED QUEEN AWN63RSN115TW01 "Opened up unit checked for signs of water residue, none. Proceeded put unit into a large load, let unit agitate, then drain and spin 2x times. No signs of any water leakage at the hoses nor the drain hose or drain pipe. Felt with my hand for any leaks internally around the pump, internal or external hoses, all dry and in cabinet. Suggested customer to get those water valves replaced by a plumber. Unit checks ok, collected service call fee as this is not a unit issue."

Near OH-47, Versailles, OH 45380
Kevin S.

Kevin S.

WASHER WHIRLPOOL WTW7300DW0 Replaced lid lock check make sure functions lock and unlock multiple times. Unit checks ok. No errors.

Near E Main St, Greenville, OH 45331
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE LGHX2636TF0 Defrost drain was plugged up cleaned out and checks ok

Near Ct Ridge, Fairborn, OH 45324
Steve M.

Steve M.

REFRIGERATOR HOTPOINT CSX20BAXA AD "Unit not cooling faulty defrost circuit Manufactured 1995; ordrd 1 WR51X442 (heater,defrost) and 1 WR9X489 (control,defrost)"

Near Warner Dr, Tipp City, OH 45371
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL GSC25C4EYY03 Unit not cooling. Found seized evap fan ; ordrd 1 W2315549 (EVAP FAN)

Near Creekwood Dr, Troy, OH 45373
Kevin M.

Kevin M.

REFRIGERATOR KENMORE 106.5707179 Kitchen 22 yrs insulation in the door is broken down and causing moisture door would need replaced but not economically to repair & door is NLA Called Terronia-107TSTL

Near Pathview Dr, Dayton, OH 45424
Steve M.

Steve M.

COOKTOP MAYTAG LFGF3027LWA IgniterÕs are not working on several switches need to replace igniter switch harness. Cannot locate parts; rqstng P&A on 1 316580624 (harness-ignitor)

Near W Possum Rd, Springfield, OH 45506
Brad A.

Brad A.

DRYER ELECTROLUX EFMG627UIW0 "Installed new user interface and main board, unit is working properly."

Near Southview Dr, Yellow Springs, OH 45387
Steve M.

Steve M.

DISHWASHER KITCHEN AID KDFE304DSS0 Unit is not washing dishes properly. Found faulty diverter valve. Replaced valve unit is operating properly4 yrs old kitchen; ordrng 1 W10537869(TS) (diverter mtr)

Near W Jackson Rd, Enon, OH 45323
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF22KREDBSR/AA Installed parts per IMk bulletin and took pictures as I went and checks ok

Near Summit Ridge Dr, Dayton, OH 45424
Kevin M.

Kevin M.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 Installed new ice maker and checks ok

Near Roselawn Dr, Beavercreek, OH 45430
Brad A.

Brad A.

REFRIGERATOR FRIGIDAIRE FFTR2021TS0 "Installed new ff and freezer door gaskets, unit checks ok."

Near Pegwood Ct, Dayton, OH 45424
Kevin M.

Kevin M.

REFRIGERATOR WHIRLPOOL WRS571CIDB00 Installed new IMk and checks ok

Near Maple St, Brookville, OH 45309
Steve M.

Steve M.

DISHWASHER GE GDT695SMJ0ES Dishwasher will not turn on need main control. Some LED lights are not working need to user interface ; ordrd 1 WD21X23456 (MAIN CNTRL) and 1 WD21X23462 (kit svc ui top logic. UI)

Near Whispering Pines Ln, Bellefontaine, OH 43311
Brad A.

Brad A.

OVEN GE JB640DR5BB "Installed new infinite switch, unit is heating properly, unit checks ok."

Near Cascade Dr, Fairborn, OH 45324
Shawn H.

Shawn H.

RANGE WHIRLPOOL WFE515S0ES1 Door isnÕt closing properly due to right side hinge being broken. Pin for hinge has broke free and causing door to bind. Unit needs right side hinge. ; ordrng 1 WPW10299224 (hinge-door)

Near Curundu Ave, Dayton, OH 45416
Brad A.

Brad A.

RANGE LG LDG3036ST/01 "Installed new igniter, unit is lighting properly. Checks ok."

Near E Limestone St, Yellow Springs, OH 45387
Brad A.

Brad A.

REFRIGERATOR FRIGIDAIRE LFHG2251TF3 "Installed new main board and user interface, unit is cooling properly. Checks ok."

Near Wilmington Pike, Centerville, OH 45459
Shawn H.

Shawn H.

WASHER FRIGIDAIRE FFTW4120SW1 Checked unit and found shocks worn on right rear causing tub to lean to one side. This is causing unit to go out of balance easier and not proceeding on to spin cycle. Unit is out of level and needs shims to level. Advised customer to have unit leveled. Unit needs front and rear shocks. ; ordrng 2 5304511328 (SUSPENSION REAR)s and 2 5304511329 (SUSPENSION FRONT)s

Near Geneva Rd, Dayton, OH 45417
Brad A.

Brad A.

WASHER LG WT4870CW "unit will not spin properly, found stator rotor not turning. Needs new stator and rotor. Customer does not want to repair."

Near Lemoyne Dr, Dayton, OH 45424
Shawn H.

Shawn H.

MICROWAVE GE JVM1740DM1WW "Checked unit and found humming sound coming from high voltage transformer. Checked transformer and found it getting voltage from main board but not sending to mag tube. Connection from mag tube to hv transformer is burnt up. Unit needs hv transformer, mag tube, capacitor, and diode. ; rqstng P&A on 1 WB27X10011 (capacitor) and 1 WB27X10597 (h.v. diode) and 1 WB27X10868 (trans-hv) and 1 WB27X10939 (magnetron asm)"

Near Wynfield Pl, Englewood, OH 45322
Shawn H.

Shawn H.

RANGE GE JB550G0N2AD "Checked unit over and found control intermittently working. Control isnÕt sensing input. No loose connections or broken buttons. Also one top element is shorted open. Unit needs control which is NLA and one 6Ó element. Unit is in the kitchen and is 28 years old. ; rqstng P&A on 1 WB27X5467 (timer electronic(NLA)) and 1 WB30M1 (surface unit, 6")"

Near Waywind Dr, Dayton, OH 45426
Shawn H.

Shawn H.

REFRIGERATOR WHIRLPOOL GX5SHDXVB01 Checked unit and found weak cooling in fresh food section due to damper being stuck closed. Ran diagnostics to test damper; damper is getting voltage but will not open. Unit needs damper assembly. ; ordrng 1 W10196393 (damper control assy)

Near W 2nd St, West Alexandria, OH 45381
Shaun S.

Shaun S.

REFRIGERATOR WHIRLPOOL ED5PHAXMS10 "Upon arrival found that unit has a bad cold control, had to jump out contacts on unit to fridge to run; ordrng 1 WP2198202 (thermostat)"

Near Martindale Rd, Vandalia, OH 45377
Shaun S.

Shaun S.

DISHWASHER GE GSD3200G00WW "After running and checking unit found now that motor is not running consistently as it should to pump all water out, Need a new motor assm; rqstng P&A on 1 MOTORASSM, states that autho needed"

Near Riverbend Dr, Dayton, OH 45415
Kevin S.

Kevin S.

WASHER WHIRLPOOL WTW5000DW0 "Put unit into auto diagnostics mode, there is a definite noise coming from transmission. Put unit into a quick wash to fill, and agitate with customer checked numerous times found water seeping from transmission shaft. Drained water, removed agitator bolt, pulled off plate and with it came the hole transmission shaft out of unit. Explained to customer details, this unit is around 4yrs old and has been worked on multiple times from other servicers and us. There is significant corrosion on all the components underneath motor, actuator, capacitor etc and will continue to rust over time. Highly advise to replace all parts otherwise future issue down the road. DO NOT revise having unit repaired at this time but for some replacement option.; rqstng P&A on 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W10752283 (washplate) and 1 W10913953 (actuator) and 1 W11035751 (gearcase) and 1 W11158831 (CAPACITOR) and 1 W11283592 (MOTOR) and 1 WPW10006384

Near Rismiller Rd, Rossburg, OH 45362
Kevin S.

Kevin S.

DISHWASHER FRIGIDAIRE FGID2479SD0A "Unit is new dishwasher, upon arrival found water in base of tub. Customer claims unit never completed cycle. Led light was flashing and unit continuous beeping. Customer powered off unit at breaker box. Garbage disposal punchout was checked, removed filter nothing in sump assembly. Used shopvac to remove water. reinstalled unit did not have to unhook any water or electrical. Checked ohm reading on drain pump 32 ohms. Tried to get unit to start or drain nothing, not even a sound. Customer claims at one point that evening he could hear relay clicking back and forth. Suspect faulty relay on board. Ordering new control and drain pump.; ordrng 1 117499450 (CONTROL) and 1 A00044305 (drain pump)"

Near Oak St, Greenville, OH 45331
Kevin S.

Kevin S.

WASHER WHIRLPOOL WTW5840BW0 "Customer claims unit is only filling or she can't get unit to drain. I put unit into auto diagnostics and only filled, never proceeded to agitation part. Unplugged unit for a few minutes then back in. Tried putting unit back into a quick wash unit only fills then moves slightly again nothing. Problem either with control or actuator. Unit lid is locking and unlocking ok. Obtained stored error codes of F7E6 motor open circuit and F7E5 actuator or shifter error. Unit Fills and drains ok. Ordering new motor and actuator.; rqstng P&A on 1 W10832724 (drive motor) and 1 WPW10006355 (actuator)"

Near Bradford Bloomer Rd, Covington, OH 45318
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF268ABBP/XAA Installed new dye drier and recharged unit temps dropped a few degrees while I was cleaning up; used 1 DA81-06006A (DRIER FILTER) from stock

Near Cascade Dr, Fairborn, OH 45324
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF266ADPN/XAA Error code cond fan motor is open windings ; ordrng 1 DA31-00146H (COND FAN )

Near Linden Ave, Dayton, OH 45403
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE FFTR1821TB0 Frosting up in FZ door and cord causing unit to speed up & slow down ; ordrng 1 241705102 (timer-defrost) and 1 242019701 (harness-wiring) and 1 242193209 (gasket-frzr door)

Near S Detroit St, Xenia, OH 45385
Brad A.

Brad A.

DRYER WHIRLPOOL WED7500GC0 "Found door and door hinges bent, found front panel with two dents in the door opening. Door will not stay closed. Unit needs new front panel, inner and outer door and hinges. ordrng 1 W11126813 (door) and 1 W11236403 (door) and 1 W11371722 (HINGE) and 1 W11376139 (HINGE) and 1 WPW10459661 (panel)"

Near Ohio St, Fairborn, OH 45324
Brad A.

Brad A.

RANGE GE JBP35W0H2WW "Found right front burner not connected properly, reconnected burner, unit Checks ok.; schdld next appmnt for 7/12 FRI !"

Near Corkwood Dr, Dayton, OH 45424
Brad A.

Brad A.

REFRIGERATOR SAMSUNG RF28JBEDBSG/AA "Found ice maker room frozen up, ordered ice maker kit.; ordrng 1 DA82-02675A (IM SVC KIT)"

Near Forest Ridge Blvd, Dayton, OH 45424
Brad A.

Brad A.

MICROWAVE WHIRLPOOL GMC305PDT08 "Found microwave not heating, need oven cart on return. Located in the kitchen, manufactured 2012; rqstng P&A on 1 W10245183 (magnetron) and 1 WP4375020 (capactr-mg) and 1 WP4375079 (thrmst-fix)"

Near Aylesbury Ct, Dayton, OH 45424
Brad A.

Brad A.

DISHWASHER FRIGIDAIRE FGID2466QF6A "Found latch not locking properly, buttons on user interface not responding. Ordered control, console, and latch assembly.; ordrng 1 5304506663 (console assembly) and 1 5304514670 (CONTROL BOARD) and 1 5304516818 (LATCH)"

Near Salem Ave, Trotwood, OH 45426
Tim  R.

Tim R.

WASHER SAMSUNG WA40J3000AW/AA Fixed wire to capacitor so that unit would agitate and spinFor billing purposes only.

Near E Sycamore St, Miamisburg, OH 45342
Tim  R.

Tim R.

DRYER GE GTD45EASJ2WS Replaced drum bearing. Checks OK; ordrng 1 WE03X25576(TSDN) (bearing top asm)

Near N Springboro Pike, Dayton, OH 45449
Tim  R.

Tim R.

DRYER MAYTAG DE410 Checked unit over found that the thermostats werenÕt cycling properly. Needs thermostats. Customer OKÕd repair; ordrng 1 WP33303391 (thermostat) and 1 WP694674 (thrmst-fix)

Near Silverleaf Dr, Dayton, OH 45431
Tim  R.

Tim R.

WASHER WHIRLPOOL GSQ9631LL1 Checked unit over found that the unit needs new transmission and gear with outer tub. No repair.

Near Powhattan Pl, Dayton, OH 45420
Tim  R.

Tim R.

COOKTOP FRIGIDAIRE FEF366CCC "Unit need front right burner due to not heating up. ; ordrng 1 318198819 (switch,element 9")"

Near Blumen Ln, Moraine, OH 45439
Tim  R.

Tim R.

DRYER GE GTD65EBSJ3WS Replace thermostat and control board. Unit checks OK

Near S Main St, Centerville, OH 45458
Tim  R.

Tim R.

WASHER FRIGIDAIRE NO MODEL MISSING DIG Checked unit over found missing model and serial due to wear on the tag. No repair.

Near Henry St, Dayton, OH 45403
Tim  R.

Tim R.

WASHER MAYTAG MAV8557AWW Checked unit over found that the lid switch wasnÕt hitting. Adjusted lid switch. Checks ok. Also Checked out ac unit. Need control. No repair

Near W Dorothy Ln, Dayton, OH 45429
Tim  R.

Tim R.

REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Replaced icemaker. Checks ok ; used 1 DA97-15217D (ICE MAKER) from stock

Near Wild Horse Dr, Dayton, OH 45458
Tim  R.

Tim R.

DRYER LG DLEX7177WM Replaced rollers. Checks ok; used 1 4581EL3001E (ROLLER) from stock

Near Wild Ivy Way, Dayton, OH 45440
Tim  R.

Tim R.

DRYER FRIGIDAIRE AEQB6400FS0 Checked unit over found control intermittently sending power to heater. Needs control. No repair.

Near Brewster's Run Ct, Bellbrook, OH 45305
Steve M.

Steve M.

ICE MACHINE SCOTSMAN n/a Cleaned and checked over icemaker.

Near Bethel Township, OH 45344
Steve M.

Steve M.

DRYER GE GTD45EASJ2WS Unit making noise while running. Found loose bearing in bulkhead. Adjusted and test ran. Unit running ok.

Near Game Farm Rd, Urbana, OH 43078
Steve M.

Steve M.

WASHER AMANA NTW4516FW2 Unit not spinning clothes out. Found lid lock error.installd new lock. Washer operating ok.Unit is 2 yrs old located in kitchen laundry area.; used 1 W11307244 (LATCH) from stock

Near S Tipp Cowlesville Rd, Tipp City, OH 45371
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRB322DMBW00 Unit is not cooling. Found faulty control board lost defrost.Customer declined repair.

Near Terrence Dr, Bellefontaine, OH 43311
Steve G.

Steve G.

DRYER GE GTD33EASK0WW Last time out spoke to GE tech line they advised to order fuses itÕs all new fuses unit was still get extremely hot call G tagline spoke to Cory advise to install the blower wheel thermostat; ordrd 1 WE04X26214 (thermostat)

Near Steleta Dr, West Chester Township, OH 45069
Steve G.

Steve G.

REFRIGERATOR BOSCH B21CL80SNS Call manufacture tech line told him what was going on with the icemaker that it was grinding his vitals replace the icemaker I told him that would be icemaker number three then he went on about possible getting too much voltage to the motor which could be causing it to grime tech lines recommendation new icemaker and ice maker board; rqstng P&A on 1 11016442 (ICE MAKER) and 1 11016457 (BOARD)

Near St Simons Ln, Washington Township, OH 45458
Steve M.

Steve M.

REFRIGERATOR KENMORE 106.454238 Icemaker not cycling and optics are faulty... customer declined repair.Per MR. Chronister wanted icemaker removed exposing pigtail in freezer section.7/10/19

Near S Co Rd 25A, Tipp City, OH 45371
Steve M.

Steve M.

REFRIGERATOR SAMSUNG RF28JBEDBSR/AA Icemaker frosting over. Adjusted water line and sealed iceroom.2 yrs old in main kitchen

Near Countryside Dr S, Troy, OH 45373
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF22M9581SR/AA Ice maker is not making ice. Found that the unit is Jammed up again. Did a video chat with samsung and they want tech to remove all parts and take pictures of everything. Samsung will get back with us or the customer in next couple of business days. ; saved tckt

Near Paddington Ct, West Chester Township, OH 45069
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE FGHS2631PF4A Display is going out. Cannot read temps. Icemaker not working perfectly.. found filll line freezing up. Installed permagum to water inlet to prevent frosting.Unit is operating properly 4 yrs old located in kitchen

Near US-68, Bellefontaine, OH 43311
Steve M.

Steve M.

REFRIGERATOR HAIER HA10TG31SS Unit not cooling. Compressor is locked up. Too hot to touch. Cannot service sealed system. Butane refrigerant.Michael at LoweÕs stated they will be in contact with customer in the next couple business days for replacement options

Near OH-366, Lakeview, OH 43331
Steve M.

Steve M.

REFRIGERATOR SAMSUNG RF25HMEDBSR/AA "Unit not making ice. Found icemaker not cycling properly. Ice clumped together not dispensing. Needs update on icemaker and auger. Installed y clip and sealed iceroom with silicone to prevent further issues. Unit operating properly. Customer also concerned with cracked ice bin. Replaced bin.L1-30289384988 per Stacey at LoweÕs.; used 1 DA82-02367A (Y CLIP), 1 DA97-12540G (AUGER), 1 DA97-14474C (ICE TRAY), and 1 DA97-15217D (ICE MAKER) from stock"

Near Ash Knoll Dr, Pleasant Hill, OH 45359
Steve G.

Steve G.

HOME COOKING DUA SAMSUNG NE59J7850WS/AA 03 Customer states that the unit is not heating up all the time will not get to 350 2 out of 10 times.

Near Tracy Pl, Mason, OH 45040
Steve G.

Steve G.

DRYER GE GTDP200EF3WW Customer states that the unit is not turning on. Found a brown wire what was off of the timer . Reseated wire test ok.

Near Heatherwoode Cir, Springboro, OH 45066
Shawn H.

Shawn H.

DISHWASHER BOSCH SHP65T55UC/07 Checked unit and found E25 code present. Code is referring to the drain pump cover being off. Customer had found pump cover in bottom of sump when they pulled cover to see if sump was clogged. Reinstalled old sump cover and ran to test. Unit runs fine now. Need to order new pump cover. Old one isnÕt fitting tight into the machine and will come loose again. ; ordrng 1 611322 (lid)

Near Cheryl Ct, Eaton, OH 45320
Steve G.

Steve G.

REFRIGERATOR GE GSE25GGHBCBB Customer states that the unit refrigerator section was warm. He notice some ice build up around the damper. He removed the ice and the unit has been cooling off since.

Near Summerwood Dr, Lebanon, OH 45036
Shawn H.

Shawn H.

RANGE WHIRLPOOL RF375PXEN0 "Checked unit and found drip pans for 8Ó burners are too large keeping burner from inserting into terminal all the way. One terminal is shorted. Unit needs burner pans and one terminal. Okay for repair per Mary Lou. 22 years old in kitchen. ; ordrng 1 814399 (receptical,surf.unit) and 2 W10196405 (drip bowl)s"

Near Genesee Ave, Dayton, OH 45406
Shawn H.

Shawn H.

REFRIGERATOR WHIRLPOOL GC3NHAXVY01 Checked unit and found ice maker over filled with ice and ice down into bucket. Thawed out and cycled ice maker to test. Ice maker is shorted causing water valve to stay open and overfill mold. Unit needs ice maker under part warranty. No signs as to why this new ice maker is shorted. No power surges and voltage is normal. ; ordrng 1 WPW10190929 (mold-ice)

Near Burgoyne Dr, Dayton, OH 45405
Steve G.

Steve G.

WASHER BOSCH WFMC5440UC/15 Customer had issues with closing the door. Found that the door boot spring was not center in the grove.

Near Natalie Ln, Lebanon, OH 45036
Steve G.

Steve G.

REFRIGERATOR WHIRLPOOL GB2FHDXWS03 Installed new heater and jazz board. Program the unit. Test ok

Near Belfry Ct, Dayton, OH 45458
Steve G.

Steve G.

WASHER GE GUD24ESSJ0WW Customer states that the unit will not spin out. Tech got the unit to spin out but unit needs a drive tube. Parts and labor customer is looking around 800.Customer is not going to repair the unit.

Near Tylersville Rd, Mason, OH 45040
Shawn H.

Shawn H.

DISHWASHER KENMORE 665.13229N412 Checked unit and found gasket for dispenser door out of place. Pulled door apart and reinstalled gasket. Opened and closed several times with no issues. Customer uses finish pods in dispenser. This may have caused gasket to come out. Advised customer to throw pod into sump area. Please mail out invoice.

Near N Snyder Rd, Dayton, OH 45426
Shaun S.

Shaun S.

REFRIGERATOR AMANA ABB2222FEB1 "Upon arrival found that imk is stuck in harvest position, the part number given to us for imk was incorrect, that number was for the imk kit that was installed when first purchased; ordrng 1 D7824706Q (ice maker)"

Near Edgewood Dr, Arcanum, OH 45304
Shaun S.

Shaun S.

MICROWAVE GE JVM3160DF4WW "Upon arrival found that unit still doing same thing

Near Arcanum Hollansburg Rd, Arcanum, OH 45304
Shawn H.

Shawn H.

WASHER KENMORE 110.2002201 "Checked unit over and could not duplicate concern of no agitate. No codes stored, ran diagnostics with no issues, motor, shifter, and capacitor all test good. Ran calibration on unit and reran to test. Still could not duplicate concern. Please mail out invoice."

Near Brentwood Dr, Dayton, OH 45406
Shaun S.

Shaun S.

DRYER SAMSUNG DV363EWBEUF/A1 "Upon arrival ran and tested unit found that wet bar sensor not working correctly on unit, needs replaced ; ordrng 1 DC61-01231A (SENSOR)"

Near Bolton Abbey Ln, Vandalia, OH 45377
Shawn H.

Shawn H.

DRYER KENMORE MEDC215EW1 "Checked unit and found exhaust thermal fuse shorted open. Vent is a long run and needs cleaned. Advised customer. Replaced thermal fuse and ran to test.After running found heater shorted to ground and constantly heating. Unit needs heater as well. Replaced and ran to test. All o; used 1 279838 (ELEMENT), and 1 3392519 (FUSE) from stock"

Near Emerson Ave, Dayton, OH 45406
Shawn H.

Shawn H.

DRYER SAMSUNG DV42H5200EF/A3 Checked unit and found heater shorted open. Replaced and ran to test. All ok. ; used 1 DC97-14486A (ELEMENT) from stock

Near Chaplen Dr, Dayton, OH 45426
Shawn H.

Shawn H.

DRYER WHIRLPOOL MEDB400VQ1 Checked unit and found idler pulley tight causing squealing noise. Installed new idler and ran to test. All ok no more noise.

Near Tammy Cir, Dayton, OH 45415
Shaun S.

Shaun S.

DISHWASHER SAMSUNG DMT400RHS/XAA "Upon arrival found that unit was leaking water from recently installed drain pump, tech reinstalled pump several times before could get leak to stop, ran and checked out, unit checks ok upon techs departure"

Near Claycrest Rd, Vandalia, OH 45377
Shaun S.

Shaun S.

APPLIANCE UNKNOWN JJW2727WS "Upon arrival found that unit is function fine, customer concern was that both upper and lower broil element not working properly, tech ran and checked both elements with customer present and found no issue at this time"

Near Stillmead Dr, Dayton, OH 45414
Shaun S.

Shaun S.

DISHWASHER GE GDT695SMJ2ES "Removed and replaced control board on unit, ran and checked out, had customer observe unit is functioning upon techs departure"

Near Trailview Dr, Dayton, OH 45414
Kevin S.

Kevin S.

UPRIGHT / CHEST WHIRLPOOL WZF34X16DW01 "Upon arrival, unit was plugged in but turned off from digital control per customer. Tried to turn on, nothing. Unplugged for a few minutes, then plugged in, tried to turn back on again nothing. Light is working, checked connections to control all good. Will order new control to start for troubleshooting.; rqstng P&A on 1 W10847847 (contrl-box)"

Near W North St, Piqua, OH 45356
Shaun S.

Shaun S.

DISHWASHER MAYTAG MDB7709AWS2 "Upon arrival removed and replaced console panel, ran and tested with customer present, unit running upon techs departure"

Near Kimmel Rd, Clayton, OH 45315
Kevin S.

Kevin S.

WASHER SPEED QUEEN AWNE92SP113TW01 "Customer claims unit splashing or leaking of water about a cup full? On right hand side. Checked leveling and adjusted lowered left hand side and reset the rear adjusters. Checked with level. Also noted debris plugging up weep holes and cleaned showed customer. Noticed some rust corrosion on front hand side around tub seam. With permission sprayed some WD40 lube to help prevent corrosion. Customer typically uses extra large loads so tested unit with those settings, let unit agitate and then drain and spin out. Check for leaks, none. Continued to adjust front legs and watched agitate took much of the travel out of the unit. Explained all in detail, told customer to continue monitor next few loads. If problem persists the next step would be to replace all springs."

Near OH-47, Ansonia, OH 45303
Kevin S.

Kevin S.

WASHER WESTINGHOUSE WWS833ESO "Upon arrival, customer claims unit makes loud screeching noise upon spinning out with load. Had customer adult daughter load unit with clothes and then had it spin out. At that time could not get unit to make any noise, checked belt ok. Unit is 13yrs old or older. Hard to make out model and serial number. Many of parts becoming obsolete, but suspect noise coming from transmission. Gave customer verbal estimate on a repair cost and they will continue to use it and look for a newer washer. Explained to them that a speed queen would be closest in design and function."

Near Cambridge Ave, Greenville, OH 45331
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF20HFENBBC/AA Def drain leaking and ff fan assy is leaking down into the crisper drawers okd per Dan; ordrng 1 DA82-01415A (LEAK KIT) and 1 DA97-07190K (FF FAN ASSY)

Near Troy St, Dayton, OH 45404
Kevin S.

Kevin S.

WASHER GE GTW330ASK3WW "Upon arrival found unit had tub full of water, unit was un plugged. Plugged in unit, set to drain and spin. Unit drained ok, customer has hose running into separate line, feeding to a shower base and drain in basement. Drain in shower base will not empty fast enough, hose was submerging in water. Unit caused a backflow into the system. Had customer mount end of hose up higher and out of any water. Pics attached. Put unit back into a quick wash, filled, agitated, drain and spun ok. Unit checks ok."

Near Naomi Dr, Greenville, OH 45331
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE FGHG2366PF0 "Upon arrival found much frost build up in unit, there is an air leak or possibly door didnt get sealed shut properly over a period of time. Noted that right hand side seemed out of adjustment. Had customer remove all freezer contents and then removed door and shelving to get unit defrosted and adjusted tracking. Evap fan is working, bimetal good, drain is clear and evap had good frost pattern. Removed icemaker, checked fill tube clear. Manually cycled icemaker and unit did harvest and fill. Told customer to monitor unit if icemaker quit again we can replace. Tightened up handle set screws on unit. Told customer to monitor if further frosting comes."

Near N Broadway St, Greenville, OH 45331
Kevin S.

Kevin S.

REFRIGERATOR MIDEA WHD-663FWEW1 "Found freezer door not sealing properly, allowing air to come in and cause frost buildup. Checked for any adjustments to door hinge and ran out front right foot to help tweak the cabinet. Used hairdryer and flat scraper to heat and make adjustment to the door seal. Unit is closing and sealing better and checked with spotlight inside and check for any light coming through the freezer seal. Unit checks ok."

Near School St, Bradford, OH 45308
Kevin M.

Kevin M.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Unit needs EVAP coil and dye drier ref leak recover and recharge; rqstng P&A on 1 W10143759 (drier (service)) and 1 WPW10608485 (evaporator)

Near Katy Ln, Englewood, OH 45322
Kevin M.

Kevin M.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 Ice maker advancing intermittently ; ordrng 1 WPW10300022 (icemaker )

Near N Monroe Dr, Xenia, OH 45385
Kevin M.

Kevin M.

REFRIGERATOR HAIER HTRS18SADW Doors needed adjusted letting warm air in upper left side of ff section ok by Tara

Near Kenwood Ave, Dayton, OH 45405
Kevin M.

Kevin M.

REFRIGERATOR WHIRLPOOL ET8CHMXKQ05 Defrost drain was plugged up cleaned out put a probe down drain & checks okOKÕd by Tara

Near Davue Cir, Dayton, OH 45406
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE GLRS234ZAQ5 Cond fan is locked up cust declined repair

Near Canfield Ave, Dayton, OH 45406
Kevin M.

Kevin M.

REFRIGERATOR WHIRLPOOL W1TXEMMWQ04 EVAP fan motor is locked up

Near Aley Dr, Beavercreek, OH 45431
Brad A.

Brad A.

DRYER FRIGIDAIRE GLEQ942CS0 Found control not responding properly. Rear bearing making loud noise. Needs control board and rear bearing. Located in laundry room manufactured 7/2004; rqstng P&A on 1 134208151 (control board pc) and 1 5303281153 (bearing kit-rear)

Near Red Oak Dr, Fairborn, OH 45324
Kevin M.

Kevin M.

REFRIGERATOR WHIRLPOOL WRS322FDAW01 Ice maker heater is open replaced new ice maker

Near E Whipp Rd, Dayton, OH 45440
Brad A.

Brad A.

REFRIGERATOR KENMORE 363.9557852 "Ice maker is not filling with water, ordered ice maker and water valve. Unit located in the kitchen, manufactured 3/2007; ordrng 1 WR30X0318 (ICEMAKER) and 1 WR57X10051 (water inlet valv kit)"

Near Jefferson St, Fairborn, OH 45324
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF263BEAEWW/AA 5 yrs in Kitchen -Called Samsung techline frost built up in liner tried visual support but couldnÕt get thru called AHS refrigerant line touch liner of cabinet and frosting up unit is non repairable Angela- 107ARTL cust to hear back with in a few hours call AHS

Near Autumn Pl, Dayton, OH 45414
Brad A.

Brad A.

REFRIGERATOR BO WHIRLPOOL WRF560SEYM "Found freezer door frozen shut, used steamer to thaw ice, found evaporator drain tube not allowing water to drain properly. Installed new drain tube, unit checks ok.; used 1 W11190084 (DN) (TUBE) from stock"

Near Pepper Ave, Springfield, OH 45503
Brad A.

Brad A.

WASHER GE WJRE5550H1WW "Installed new mode shifter, unit still giving error code for mode shifter. Ordered new shifter and motor control. Two hours on return.; rqstng P&A on 1 WH20X10058 (washer electronic in) and 1 WH38X10017(PW) (WASHING MACHINE SHAFT), states that autho needed"

Near Matt Way, Dayton, OH 45424
Brad A.

Brad A.

DRYER FRIGIDAIRE LAQE7000LW0 "Found heating element open. Installed new heating element, unit checks.; used 1 134792700 (ELEMENT) from stock"

Near Willow Run Cir, Enon, OH 45323
Brad A.

Brad A.

WASHER FRIGIDAIRE LTF7000ES0 "Found main control and motor control board not communicating, unit needs main control and motor control board, customer does not want to repair unit."

Near Deer Valley Dr, Dayton, OH 45424
Tim  R.

Tim R.

WASHER LG WT7100CW Checked unit over unit was draining and spinning out fine. No issues

Near Claybourne Rd, Dayton, OH 45429
Brad A.

Brad A.

DRYER SAMSUNG DV363EWBEUF/A1 "Found thermostat open, unit not heating. Installed new thermostat. Unit is heating properly. Checks ok.; used 1 DC96-0887C (BRACKET) from stock"

Near Independence Dr, Xenia, OH 45385
Tim  R.

Tim R.

DRYER - ELECTRIC MAYTAG MEDX655DW1 Replaced start switch. Checks ok; ordrng 1 W10563095(TSDN) (relay-pts)

Near S 9th St, Miamisburg, OH 45342
Brad A.

Brad A.

REFRIGERATOR FRIGIDAIRE FFFU14F2QWG "Installed new evaporator fan motor, unit is cooling properly."

Near Wildcat Rd, Tipp City, OH 45371
Tim  R.

Tim R.

DRYER WHIRLPOOL WED4815EW1 Replaced timer checks ok. ; ordrng 1 W10185982(TSDN) (timer)

Near Lonsdale Ave, Dayton, OH 45419
Tim  R.

Tim R.

DRYER AMANA NED4655EW1 "Checked unit over found blown therm fuse and thermal cutoff. Replaced checks ok.; used 1 279816 (FUSE), and 1 3392519 (FUSE) from stock"

Near Pell Dr, Dayton, OH 45410
Tim  R.

Tim R.

REFRIGERATOR SAMSUNG GFE26GSKJSS Checked unit over and found that the customer did not have the ice bucket installed correctly so unit would not dispense. Fixed ice bucket checks

Near Surry Ridge Way, Dayton, OH 45424
Tim  R.

Tim R.

WASHER AMANA NTW4516FW2 Replaced actuator. Checks ok; used 1 W10913953 (ACTUATOR) from stock

Near Pell Dr, Dayton, OH 45410
Tim  R.

Tim R.

REFRIGERATOR WHIRLPOOL GS5SHAXNL00 Checked unit over found that the refrigerator section was developing frost around the return vent coming from a crack in the refrigerator linear around the light bulbs. No repair.

Near Clyo Rd, Washington Township, OH 45458
Tim  R.

Tim R.

DRYER WHIRLPOOL WED4815EW1 "Replaced thermal fuse, heater and thermal cut off. Checks ok..; used 1 279816 (FUSE), 1 279838 (ELEMENT), and 1 3392519 (FUSE) from stock"

Near Lausanne Dr, Dayton, OH 45458
Tim  R.

Tim R.

DRYER SAMSUNG DV42H5200EF/A3 Replaced front rollers. Checks ok; used 2 DC97-16782A (PLASTIC SUPPORT) from stock

Near Bruce Ct, Dayton, OH 45434
Steve M.

Steve M.

DISHWASHER ELECTROLUX EW24ID80QS0A "Dishwasher is leaking water. Remove trim accessories from cabinet install. Remove the dishwasher cleaned out water in drip pan in order to run dishwasher to verify source of leak. Found that water is leaking from out underneath the door and needs a new inner door liner with bottom sealOne hour invested in removal of dishwasher to find source of water leak in 45 minutes needed to replace door liner and reinstall dishwasherUnit is at least three years old located in kitchen.; rqstng P&A on 1 A00010702 (liner W/SEAL), states that autho needed"

Near S Greenlee Rd, Troy, OH 45373
Tim  R.

Tim R.

DISHWASHER FRIGIDAIRE FFBD2406NS0A Checked unit over found build up of food inside if motor area cleared out and fixed wiring to dispenser. Checks ok.

Near Elmdale Dr, Kettering, OH 45409
Steve M.

Steve M.

REFRIGERATOR SAMSUNG RS25J500DSG/AA Installed new door. Manufacturing defect.Installed freezer door. Ice route cap broke during replacement.; ordrng 1 DA67-02425A (CAP)

Near W Main St, Troy, OH 45373
Tim  R.

Tim R.

WASHER WHIRLPOOL WTW8500DC2 Cleared out drain pump. Checks ok"

Near Derby Rd, Dayton, OH 45417
Tim  R.

Tim R.

DISHWASHER KITCHEN AID KDTE104ESS1 replaced door seal due to a big tear in the old door seal. Tested unit no leaks.; used 1 W10300924V (GASKET) from stock

Near Tedbury Ct, Centerville, OH 45459
Steve M.

Steve M.

DRYER - ELECTRIC GE GTD33EASK0WW "Dryer will not start, found faulty door switch. Replace door switch dryer is running in heating properlyUnit is two years old located in basement laundry area; ordrng 1 WE10X23879 (SWITCH. (TS))"

Near Judy Ln, Springfield, OH 45505
Tim  R.

Tim R.

DISHWASHER FRIGIDAIRE FFBD2406NS0A Checked unit over found power going into control but nothing lighting up on display. Customer to think about repair

Near Roanoke Ave, Dayton, OH 45419
Steve M.

Steve M.

REFRIGERATOR KENMORE 795.72036.111 Unit is not cooling. Compressor is running but not cooling. All lines are hot. Needs compressor. Unit is LG manufactured.

Near S Norwich Rd, Troy, OH 45373
Steve M.

Steve M.

WASHER LG WT5101HW Unit will not pump out. Found bad drain pump. Replaced drain pump. Washer draining properly.; used 1 5859EA1004G (DRAIN PUMP) from stock

Near Worley Rd, Tipp City, OH 45371
Steve G.

Steve G.

WASHER ROPER RTW4516FW1 "Customer states unit drips water when not in use installed new water valve , calibration was done. cycled test OK; ordrng 1 W11038689TS (WATER VALVE)"

Near Janet Ave, Carlisle, OH 45005
Steve M.

Steve M.

REFRIGERATOR KENMORE 253.7041341 Unit not cooling properly. Found frosted over evaporator due to door being open defrost unit and tested all components.

Near Burket Ave, New Carlisle, OH 45344
Steve M.

Steve M.

WASHER WHIRLPOOL WTW5000DW0 Washer will not spin out. Found stripped hub assembly. Replaced parts listed washer is operating OK; used 1 W10528947 (DRIVE HUB ASSY) from stock

Near OH-571, Tipp City, OH 45371
Steve G.

Steve G.

REFRIGERATOR GE PFSF6PKXEBB Customer states the unit is not cooling at all. Found that the unit refrigerator section is all frozen up. Customer needs to shut down the unit 2 days prior to parts being installed; ordrd 1 WR55X11055 (refrigerator control) and 1 WR60X10254 (asm motor fre.)

Near Winter Hazel Dr, Liberty Township, OH 45044
Steve G.

Steve G.

DISHWASHER GE GSD3200G00BB Install new float stem and water valve started to notice water going in extremely slow and also did not have proper power call tech line tech line advise replace wire harness and water valve spoke to Zack at warranty company they are looking for the wire harness and if not they will buy out the customer tact will notify customer; saved tckt

Near Celestial Cir, Liberty Township, OH 45044
Steve M.

Steve M.

MICROWAVE LG LMHM2237ST/01 "Installed parts listed, microwave is heating properly"

Near Victory Dr, Springfield, OH 45505
Steve M.

Steve M.

OVEN SAMSUNG NE59J7630SS/AA Installed new thermal fuse oven is now operating OKThree years old located in main kitchen

Near Carriage Crossing Way, Troy, OH 45373
Steve M.

Steve M.

OVEN SAMSUNG NE59J7630SS/AA Installed new thermal fuse oven is now operating OKThree years old located in main kitchen

Near Carriage Crossing Way, Troy, OH 45373
Shawn H.

Shawn H.

OVEN GLEN WOOD n/a Checked unit and found igniter for oven shorted and constantly sparking. Unit needs spark module and switch. Both parts are NLA. ; rqstng P&A on 1 63008 (SWITCH (NLA)) and 1 66564 (SPARK MODULE (NLA))

Near Estonia Dr, New Lebanon, OH 45345
Steve G.

Steve G.

OVEN KENMORE 790.974538 Installed new overlay and clock assembly cycled unit test OK also noted that customer does not have a stress clamp or anti-tip bracket

Near Superior Ave, Middletown, OH 45044
Steve G.

Steve G.

REFRIGERATOR FRIGIDAIRE FFFH17F2QWA Installed new door gasket advise customer to keep door closed for at least 12 hours test OK

Near Overglen Dr, West Chester Township, OH 45069
Shawn H.

Shawn H.

REFRIGERATOR WHIRLPOOL WRS322FDAM04 "Checked unit and found a blockage in the evaporator causing no cool. Unit will need evaporator, compressor, and drier.; rqstng P&A on 1 876765 (mtg kit) and 1 W10309988 (compressor) and 1 WP2188822 (evaporator)"

Near Twin Rd, West Alexandria, OH 45381