Local Reviews

Authorized Service Rated 4.8 out of 5 stars based on 708 customer reviews

Map of Dayton, OH

Quick Service




Review of Authorized Service

Expert knowledge


Map of Dayton, OH

Great Service!




Review of Authorized Service

Very knowledgeable, on time and dependable. We would highly recommend


Map of Saint Paris, OH

Roger




Review of Authorized Service

Great


Map of Dayton, OH

good service that I couldn't done myself




Review of Authorized Service

Thought I could do this repair but needed a pro. Tim was on time and knew exactly what to do


Map of Arcanum, OH

Very Professional




Review of Authorized Service

Took the time to discuss the problem and what he was doing to correct it. This was under an extended warranty program.


Map of Centerville, OH

Great service a full day ahead of schedule




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Map of Springfield, OH

Donna




Review of Authorized Service

Great service. Nice serviceman.


Map of Lebanon, OH

The Best




Review of Authorized Service

Steve was not only professional, and knowledgeable, and pleasant.


Map of Vandalia, OH

Meant to Please




Review of Authorized Service

The service was wonderful.


Map of Tipp City, OH

Eugene




Review of Authorized Service

Excellent


Quick, knowledgeable and solved the problem




Review of Authorized Service

The tech knew exactly what was wrong and just like the night we conceived our first child, in and in about 15 minutes.


satisfied customer




Review of Authorized Service


Very nice technician and service




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Awesome!




Review of Authorized Service

Awesome!


Fast and Professional




Review of Authorized Service

Steve was great. The part was in his truck and he had our washer up and running in a half hour.


Broken fridge




Review of Authorized Service

Steve was very professional and did a great job. Thank you Authorized Service.


Great service call




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It was very good


Great




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It’s fixed




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was great!


Beverly




Review of Authorized Service

Quick service good knowledge of product


Owner




Review of Authorized Service

Great service. Very proficient.


Happy Customer




Review of Authorized Service

Shaun did a great job!


Excellent, Friendly




Review of Authorized Service

Excellent service from scheduling lady on the phone to the technician; every experience has been with friendly and helpful people


Shelly




Review of Authorized Service


Dean




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Professional, very knowledgeable


Great Technician, Quick Service!




Review of Authorized Service


Great Service




Review of Authorized Service

Steve was very professional and polite and very efficient with working through the problems.


Dryer Fixed




Review of Authorized Service

Well, it took a little too long to get the parts to our service technician, but he diagnosed the problem and completed the repair in a very efficient and professional manner. He was a very friendly person and suited us in all areas of his work.


Richard




Review of Authorized Service


great service




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Service individual was very efficient




Review of Authorized Service

Service individual was quick to fix the problem. He was very efficient and professional. He is a very positive representative of your company.


Great Services!




Review of Authorized Service

Tech was very nice did a wonderful job getting it fixed


The service was quick and done well




Review of Authorized Service

Tech showed on time, had the correct part and was fast


Great service




Review of Authorized Service

I had 2 issues with my refrigerator. Work on freezer was completed on second visit. The ice maker did not worked after the part came. Called & Kevin returned and corrected the problem on the third.


Quick repair




Review of Authorized Service

They ordered the piece I needed right away and scheduled me when they had tracking info on it so I could have it repaired ASAP.


Great Service - Great Result




Review of Authorized Service

we made the appointment, talked to the technician and he arrived on time and fixed the problem - very professional.


Great service




Review of Authorized Service

Great communication and service.


Great service




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Professional and on time




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Great support and personality




Review of Authorized Service

The tech was terrific even though our issue resolved itself. Great customer service.


I thought the service charge was very high.




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FASTEST repair




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Paul




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Tim was great




Review of Authorized Service

I appreciate a company that comes on time and sends a true professional to provide service.


service




Review of Authorized Service

The service was excellent and he was very quick


Wonderful Service




Review of Authorized Service

The technician was thorough and did a great wonderful job fixing my problem.


Confirmation




Review of Authorized Service

Kevin confirmed that Tim had generated a replacement. Although it appeared that Kevin's visit may not have been necessary, he did a geeat job confirming everything was in place for a replacement.


Very pleased with service




Review of Authorized Service

I was very pleased with Authorized Service. Steve was professional, kind and thorough. He completed the job in a timely manner. Would use Authorized Service again!


Excellent service




Review of Authorized Service

The service was outstanding! The technician was very professional and courteous. I rate this a five out of five!


Very good service. The service man was very nice and informative answering all questions.




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Dennis




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Great service




Review of Authorized Service

Thank you for your professional job service and pleasant customer services excellent job!


Prompt response and diagnosis




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Everything went well!




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Very good




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Excellent Service




Review of Authorized Service

Shawn, was here when he said he would be. Very friendly & pleasant. Fixed the problem in minutes. He took the time to answer questions.


Mosher




Review of Authorized Service

Fast, Professional, Honest Service.


Joyce




Review of Authorized Service

Great job


The technician was great




Review of Authorized Service

The technician was great


2355 Gardner




Review of Authorized Service


Beautiful....A+++++




Review of Authorized Service

Tim did what literally 4 people could not do because he actually cared and took the time. Cannot congratulate enough and once again thank you.


Very good service




Review of Authorized Service


Maytag washer electronics




Review of Authorized Service


Pro-active thinking and great service




Review of Authorized Service

Brad called ahead to get make and model and ask what was occurring with the washer. He asked about previous washer repairs and if they were successful. He obviously was trying to anticipate what the repairs might be. That was the first time a technician ever did that before arriving to work on an appliance in our home.


Doug




Review of Authorized Service

Fantastic


Great Service




Review of Authorized Service

He was very professional.He explained everything and he did not leave mess.


Great service




Review of Authorized Service

Tech was very courteous and cleaned up after he finished repairing my refer


Awesome service!!!




Review of Authorized Service

Very punctual and very friendly! Have used them and Steve before!! They are the only company I will use!!


Friendly and competent service.




Review of Authorized Service

Steve arrived on time, repaired our refrigerator quickly and competently. A very personable young man great knowledge of the product he was repairing.


Missy




Review of Authorized Service

Great service. Very friendly yet professional.


Mike




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Fast Response




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Good Service




Review of Authorized Service

Did a good job of diagnosing and repairing my refrigerator freezer door


Best of the Best!!




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Sally




Review of Authorized Service


Excellent service




Review of Authorized Service

Mr. Anders identified the problem quickly and put the part on order from our home. His return to our home to install the replacement part was equally timely, efficient and professional I would welcome his service anytime we need assistance in the future. A true professional!


The service technician did an outstanding job and explained exactly what the problem was and fixed it.




Review of Authorized Service

The technician called about 45 minutes prior to arrival time informing me where he was and what he was doing and approximately how long it would be before he arrived. Once he arrived he quickly identified the problem and fixed it. To me that is exactly how they should do. Nice job!


Michael




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Michael




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Great Service




Review of Authorized Service

The technician provided great service and care.


Janey




Review of Authorized Service

So far, not so great. Been out twice and not fixed, coming back for the third time.


Response from Authorized Service:

Jane, I apologize the Speed Queen dryer is still making a squealing noise. I appreciate your patience as we get this issue resolved! Please feel free to call the office 927-252-3200 if you have any questions.


Whirlpool Washer




Review of Authorized Service

Great Service kept me informed throughout the whole service process. Explained everything very thoroughly


Homeowner




Review of Authorized Service


great service




Review of Authorized Service

Steve was very professional, kind and respectful while he was in my house. He fixed my refrigerator and I am pleased with the results. He is a nice conversationalist.


Eleanor




Review of Authorized Service

Timely service with knowledgeable service person.


Great timely service!




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Jeff




Review of Authorized Service

They were great. Did a very thorough and honest job. Had to go back and get another part ( not their fault ) and everything was handled quickly. The technician was very friendly and knowledgeable


excellent service




Review of Authorized Service

technician was very good and when he left, I understood the next step. (parts were ordered) He then followed up within the time span he gave.


Very friendly and very helpful great service




Review of Authorized Service

Very good service and very friendly


Efficient, friendly, solved the problem




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Great Service




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Samsung dryer




Review of Authorized Service

Work was done quickly. Repairman was snappy and rude. Snapped at wife. Said no one was home and he was waiting 20 mins, although 6 people and 3 dogs were home. Dogs never barked. Daughter took two dogs out to restroom. And she even said she couldn't find him, even though he said he was here. As soon as he walked into home, he was snapping at wife.


Response from Authorized Service:

Thank you for your feedback! I apologize you did not have a 100% positive experience with our company. Please call Marlise or Chris at the office to talk further about your refrigerator repair. 937-252-3200.


Excellent Service




Review of Authorized Service

Tim has been helping us troubleshoot an issue with our icemaker. He is extremely professional and very personable and has provided us with careful guidance each time the company-prescribed solutions (two new icemakers and a new control board) have failed. His efforts and ability to assist us to date are much appreciated! We understand that Authorized Service wants to send out a different technician to check our icemaker. There is no doubt that Tim has done all that he could and this rating is based on Tim's efforts alone.


Phillip




Review of Authorized Service

Tim was outstanding. Was on time; had parts and all the tools to correct our issue the first and only time. Excellent performance and pleasant personality.


Great Service!




Review of Authorized Service

Timely Response! Great Seevice!


Simple




Review of Authorized Service

Straight forward. One visit fixed the problem.


On time, gave me my options




Review of Authorized Service


Excellent Service!




Review of Authorized Service

Tim from Authorized Service was prompt, knowledgeable and courteous. He fixed our dishwasher without any issues and was prepared with the proper parts for the make and model. I would highly recommend Authorized Service!


great service




Review of Authorized Service

Brad was on time and finished the job quickly. Dryer worked, but then quit a few hours later. Called Authorized and Brad came back on the same day. He fixed a different problem that was maybe related. Anyway the second fix was completed at no cost.


Checking a refrigerator




Review of Authorized Service

Kevin was very knowledgeable. Great customer service and honest. He could not help me with the refrigerator. But I enjoyed talking to him and that he was very fair and honest and I appreciated it.


Great Service




Review of Authorized Service

I dealt with a well educated professional.


Excellent Service




Review of Authorized Service

Technician showed up during expected time, called before arrival. Was very pleasant, even when wrong part was delivered the first time and a second trip had to be made. Mark downs from excellent is only because of incorrect part being ordered initially.


Good




Review of Authorized Service

Very satisfied thank u !


Great service and very responsive




Review of Authorized Service

Excellent responsiveness


Outstanding service.




Review of Authorized Service

Fast diagnosis of problems.


Jason




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Shelley




Review of Authorized Service

We were very pleased with the service provided. Kevin came quickly and did a wonderful job.


Dianna




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Pam




Review of Authorized Service

Great service and courteous repairman


RaeAnna




Review of Authorized Service

Great service


Steve did it again!




Review of Authorized Service

Steve and the company he works for are true professionals. Fast, reliable, knowledgeable, and upbeat.


Fantastic service!




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Excellent service




Review of Authorized Service

punctual,professional,and experienced.


steve G




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Ryan




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Very good experience!


Debbie




Review of Authorized Service

Good experience over all


Waste of Time and Money




Review of Authorized Service

He showed up, opened our freezer door a couple of times without checking anything else, and then insisted it had to be the slide rails. Even after trying to reason with him that I'd already tried things to rule out the rails, he continued to insist based on his arrogance in experience. He couldn't even be convinced to spend another couple of minutes looking at the problem. I ended up buying the rails he suggested just to complete my part. Lo and behold, nothing has changed. Big waste of time and money from my perspective. Maybe the other technicians are better, but I wouldn't bother with Kevin M again.


Response from Authorized Service:

Thank you for your feedback! I apologize you did not have a 100% positive experience with our company. Please call Marlise or Chris at the office to talk further about your refrigerator repair. 937-252-3200.


Great service and Professionalism.




Review of Authorized Service

This company/repairman was dispatched to my residence for warranty repairs through Lowes. Steve has been to our house on several occasions. Always professional, upbeat, and courteous.


Very knowledgable




Review of Authorized Service

Steve was very courteous and knowledgeable


Tribe22




Review of Authorized Service

Our tech was on-time and very professional.


PKB




Review of Authorized Service

The service provider was professional and pleasant. Called within 30 minutes of arriving. He clearly communicated the problem with our microwave. I have confidence in this company should I need their services in the future.


Great Service




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Great service




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Great




Review of Authorized Service

I'm happy ice maker working.worker kind n ask me did i have any questions n other about ice marker.


Short visit




Review of Authorized Service

The visit was too short for much of an opinion. No tag was found on the range so it wasn’t possible to proceed. The serviceman was polite and on time however.


Michael




Review of Authorized Service


Fast service!




Review of Authorized Service

After we had our issue and I submitted a request through my home warranty company online, we were contacted that day by Authorized Service and they were able to schedule service within a couple days. Thanks!


Job done efficiently




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Awesome service!




Review of Authorized Service

He was very knowledgeable and professional. Shawn was excellent. He let us know when he would be coming. Something beyond his control is the window of service the company gave us. Noon to 6 pm is a very large window to have to be at or near home.


Great work




Review of Authorized Service

Shawn H. was very proficient and did a great job with repairing the dishwasher.


Very knowledgeable and fast! Great job!




Review of Authorized Service

Knew exactly what was wrong. Knew what part to order and fixed it. Cleaned up and was done in a very short time. Great job!


Quick, On-time, Professional




Review of Authorized Service

Service was completed in under 15 minutes because he arrived prepared with part and equipment. Personable and professional.


Quick & knowlegeable




Review of Authorized Service

could not have ask for better service, & on time to.


On time knowledgeable quick




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Denise




Review of Authorized Service

Luke did a great job.


Great Customer Service




Review of Authorized Service

The Tech was very friendly and professional.


good service




Review of Authorized Service


Was highly impressed with Steve our technician with his friendliness and Honesty!




Review of Authorized Service

Was impressed that he took the time to explain how to do figure maintenance on our freezer so we wouldn’t have future issues! Thanks


Great Service




Review of Authorized Service

Excellent Technician found the problem and fixed in a timely manner.


prompt service




Review of Authorized Service

This was my first time using this service and Brad was here when he said he would be, calling in advance. A part was ordered and was here in just a few days and scheduled for installation promptly.


Very good service




Review of Authorized Service

The service man was very friendly and so full of information about my appliance. I learned a lot from him !


Appreciate the Follow Up




Review of Authorized Service

Finished repair Frigidaire


Job well done!




Review of Authorized Service

Found problem and repaired it quickly


Very knowledgeable and fast exchange of parts. Great work!




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Exceptional Customer Service!




Review of Authorized Service

Steve was great! Exceptional customer service. Really cares that you are satisfied with repair.


GREAT SERVICE




Review of Authorized Service

SHAWN OUR SERVICE TECH WAS VERY NICE, CLEAN AND KNOWLEDGEABLE


Royce




Review of Authorized Service

Great


Steve was Awesome




Review of Authorized Service

Steve contacted us ahead of his visit, kept us informed during the whole process. Plus he’s a joy to be around.


Great service




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Awesome


Great service




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Ridiculous wait period.




Review of Authorized Service

They take forever to come out then had to wait another 4 days for them to repair the fridge. No courtesy of a new baby and small children being in the home. Waisted 400 dollars in food due to this inconvenience.


Response from Authorized Service:

Thank you for your feedback! I apologize you did not have a 100% positive experience with our company. Please call Marlise or Chris at the office to talk further about your refrigerator repair. 937-252-3200.


Friendly, helpful, professional




Review of Authorized Service

Not just would tell my friends, but have already shared about the good service.


Great service




Review of Authorized Service

We expected to have to wait 3-4 days for the part needed to fix our refrigerator, and Brad called ack within 2 to install the part.


Elizabeth




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Wonderful


great service and on time




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Great Service!




Review of Authorized Service

Thank you for fixing my washer! I’m so glad to have it fixed!


Great Service




Review of Authorized Service

While the serviceman was wonderful, he was not able to fix my problem. Evidently my dryer vent needed to be cleaned out and he is not able to do this. This is not his fault, but as a customer I now have to pay an additional fee to have a dryer vent person come out. It seems that you might want to partner with a company that could service both of these issues when related to a clothes dryer.


Steve G




Review of Authorized Service

Great repairman. give him a raise...


Gary




Review of Authorized Service


Fantastic Service




Review of Authorized Service

Wish we had you guys all the time


Dryer




Review of Authorized Service

Shawana


Efficient and Friendly




Review of Authorized Service

Hutch is the best. Knowledgeable, and well equipped to efficiently solve problems with home appliances.


Will do business again!




Review of Authorized Service

Washer Repair - This is the first time that I've used this company and will definitely use them for any future needs. Steve contacted me the evening before my scheduled service to let me know when he planned on arriving and again the next morning with an update. He assessed the problem and we determined that it wasn't cost effective to repair the washer. He was very knowledgeable and told me quite a bit of information about the newer model washing machines, what I would probably like and dislike based on my needs/usage, and what to look for in purchasing a new one. It was much appreciated!


Great service and response.




Review of Authorized Service

Unit is working fine. Thank you for the prompt service.


Miss




Review of Authorized Service


Response from Authorized Service:

Thank you for your feedback! I apologize you did not have a 100% positive experience with our company. Please call Robbin or Chris at the office to talk further about your experience. 937-252-3200.


Very professional, polite and great work




Review of Authorized Service

Steve was very professional and area cleaned up and did a great job


Outstanding service




Review of Authorized Service

Steve is exceptional. Extremely knowledgeable, always on time and professional.


Great service and no complaints




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Wonderful service and fair price




Review of Authorized Service

On time. Very courteous. Explained tips on how best to get the best out of our Frigidaire dishwasher. Explained what problem was with dishwasher and how he fixed it. Advised us to call if any further problems with Frigidaire appliances. Was excellent.


Great Service




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Nice Job




Review of Authorized Service

Tech was timely and did good work. Thanks much


Great technician




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Terrific Service!




Review of Authorized Service

Steve is a very good technician with the right customer attitude!


Our Service Technician was knowledgeable & considerate. Extraordinary Service!!!




Review of Authorized Service

We would recommend Authorized Service to anyone!!


Prompt Service




Review of Authorized Service

Shaun kept in touch regarding arrival time which is very helpful. His service was great and solved the problem quickly and efficiently.


Awesome Service




Review of Authorized Service

We have had Steve before and he is by far our favorite out of all the service techs we have had sent to our house by Lowes.


Wonderful service




Review of Authorized Service

We recommend it to anybody but need your service


Awesome service!




Review of Authorized Service

Steve was very professional and knowledgeable. A very nice guy, easy to talk to. He replaced my ice maker and dishwasher motor in quick time. I’ll definitely use Authorized Service again!


Less than 30 minute fix




Review of Authorized Service

The maintenance guy came well-prepared with all the parts and some extra parts just in case the issue was not the same issue he came for so he diagnose the issue and found the problem and it was I want to say 15 minutes and he was gone because he fixed it! Friendly and efficient!


Superb service




Review of Authorized Service

Steve did an excellent job and performed the service call in an extremely timely manner.


Service Excellent. Frigidaire Refrigerator not so much.




Review of Authorized Service

Excellent Job, great job. Extremely happy with service, not happy with Frigidaire Ice Machine itself. Even when working normal, has low ice output and long harvesting time.


Great repair experience




Review of Authorized Service

Steve was on time, courteous, friendly and very knowledgeable. Overall he made my repair experience awesome!!


Judy




Review of Authorized Service

Great. No complaints.


Very informative.




Review of Authorized Service

Technician gave us our options and, when asked, offered his opinion.


Awesome job thanks !




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Betty




Review of Authorized Service

Great service


Great service, Robin was very helpful, polite and provided great alternative to our need.




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Honest and Professional




Review of Authorized Service

Steve did a great job keeping me in the know of what was going on during our washing machine repair. He was very professional. He called ahead of time to confirm his arrival, cleaned up after himself, and was very honest and knowledgeable.


Great




Review of Authorized Service

Great very professional and answered all my questions.


Great Service




Review of Authorized Service

Steve was efficient in his repair work, and by communicating with us in a timely manner after we called about the issue


He knew just what to do, had no problems, great service.




Review of Authorized Service

I got scheduled, got my call and service just as I was told to expect.


Great and speedy service.




Review of Authorized Service

Steve was very knowledgeable and got the job done in a hurry. He was able to get parts quickly and did an excellent job.


Not so happy with service.




Review of Authorized Service

Repairman said problem was low water pressure. Not the case at all. He left and I had to call in to have him come back. Plumber checked and there was plenty of water pressure. Repairman replace parts and problem solved.


Liana




Review of Authorized Service

Great diagnostic service


Kevin did a awesome job.




Review of Authorized Service

The washer is working great thank to Kevin & the company.


Very nice technician and service




Review of Authorized Service

Good courteous clean service. Only negative comment was that we did not get communications as to when the ordered part would be received and available for return visit for install and completion of job.


David




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Great and Professional Service!!!




Review of Authorized Service

Technician always alerted me via a phone call when he was on his way. Diagnosed problem quickly and repaired as soon as parts came in. Very Satisfied with this technician!


Great Service




Review of Authorized Service

Very easy process and good results.


Erica




Review of Authorized Service

Service was quick yet efficient! I was very satisfied with my experience, would use and/or recommend your services again!


Tim  R.

Tim R.

DRYER MAYTAG MODEL PLATE GONE Checked unit over found that the idler was squealing and rollers were making roaring noise. Unit missing model and serial number tag. Unit still functions and drys. Called AHS they aren’t covering it because unit still functioning properly.

Near E Parkwood Dr, Dayton, OH 45405
Tim  R.

Tim R.

DISHWASHER FRIGIDAIRE LFID2459VF1A Checked unit over found that the unit wouldn’t drain. Drain pump was running but not pumping out water. Needs pressure switch due to I30 error code and drain pump.; ordrng 1 A00044305 (drain pump) and 1 A00055408 (PRESSURE SWITCH)

Near Sagewood Dr, Miamisburg, OH 45342
Tim  R.

Tim R.

DISHWASHER BOSCH SHXM65W55N/11 "Needs console part.; rqstng P&A on 1 00689996 and 1 00752315 and 1 00770025 and 1 00775797 and 1 11013384, states that autho needed"

Near Wilmington Pike, Centerville, OH 45459
Tim  R.

Tim R.

RANGE FRIGIDAIRE FGGF3036TFE "Need door linear and hinge.; ordrng 1 316423807 (liner-oven door) and 1 316575902 (hinge,oven door)"

Near Wilmington Pike, Centerville, OH 45459
Tim  R.

Tim R.

OVEN KITCHENAID KODE500ESS03 Unit needs other door glass.; rqstng P&A on 1 W10771242 (glass-door)

Near Wilmington Pike, Centerville, OH 45459
Tim  R.

Tim R.

DRYER KENMORE 110.8698411 Replaced heater and cleared out vents. Checks ok.; used 1 3387747 (ELEMENT) from stock

Near St James Ave, Dayton, OH 45406
Tim  R.

Tim R.

WASHER ROPER RTW4516FW2 Checked unit over found fault code for stuck key and speed sensor fault. Reprogrammed and cleared codes. Tested fine.

Near Willowwood Dr, Dayton, OH 45405
Tim  R.

Tim R.

WASHER MAYTAG MHW6000XW1 Replaced motor control due to no wash and no spin and unit not advancing. Checks ok; pckd up 1 WPW10374126 (cntrl-elec)

Near Kimberly Dr, Dayton, OH 45429
Tim  R.

Tim R.

MICROWAVE LG LMHM2237BD/01 Replaced cosmetic parts. Checks ok

Near Rockcastle Ct, Miamisburg, OH 45342
Tim  R.

Tim R.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Checked unit over found no noises or issues unit cleaning, drying and functioning normal. Checks ok"

Near Village Tree Ct, Miamisburg, OH 45342
Steve M.

Steve M.

REFRIGERATOR SAMSUNG RF28JBEDBSR/AA Physical damage to auger assembly and deformed cabinet liner due to customer thawing unit which cannot be fixed. Pictures attachedCaleb @ Lowe’s.1.2 yrs old in kitchen

Near Zeller Dr, New Carlisle, OH 45344
Tim  R.

Tim R.

WASHER WHIRLPOOL WTW5000DW1 Checked unit over found that the washer wasn’t leaking it was coming from the customer plumbing. No issues.

Near Belle Terrace Pl, Centerville, OH 45458
Tim  R.

Tim R.

MICROWAVE LG LMVH1711ST/02 Checked unit over found that the unit needs a new touchpad and control due to turn table not turning. Customer wants exchange due to part not being available now and doesn’t want to wait not happy with Me not having part.

Near Seton Hill Dr, Bellbrook, OH 45305
Tim  R.

Tim R.

WASHER MAYTAG MVWC400VW0 Replaced lid switch. Checks ok; used 1 8318084 (LID SWITCH) from stock

Near Cross Country Rd, Dayton, OH 45431
Tim  R.

Tim R.

RANGE LG LRG3085ST Replaced broil ignitor. Checks ok

Near Hickory St, Dayton, OH 45410
Steve G.

Steve G.

RANGE - ELECTRIC WHIRLPOOL WFC310S0ES1 "Installed new front infinite switch, installed new left rear burner, receptacle, and infinite switch. While installing the left rear parts Tech also noticed that the front left infinite switch was bad as well and needed to be replaced cycled unit test OK also note that the customer did not have a stress clamp on the range cord"

Near Western Row Rd, Mason, OH 45040
Steve G.

Steve G.

DISHWASHER SAMSUNG DMT800RHS/XAA "Customer states that unit is not working at all. Customer needs another main board and display. Needs autho. Did not collect ded, but customer did state that if it due customer will pay. ; rqstng P&A on 1 1111 (MAIN BOARD) and 1 2222 (DISPLAY)"

Near E Pugh Dr, Springboro, OH 45066
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF25HMEDBSR/AA 03 Customer states that the refrigerator sections had ice build up on the upper part of the evap. Customer has several other servers out on the the same issue. Removed the back wall to check if the sensor and did move it. Also check to see if the liner had a crack in it. Customer needs evap motor with cover and temp sensor ; rqstng P&A on 1 1111 (REF SECTION EVAP COVER WITH FAN) and 1 2222 (REF. SECTION TEMP SENSOR;. )

Near Sandelwood St, Springboro, OH 45066
Steve M.

Steve M.

DRYER WHIRLPOOL WED7500GC0 Tightened door strike and latch assembly

Near Prentice Dr, New Carlisle, OH 45344
Steve G.

Steve G.

MICROWAVE THERMADOR 16-11-157 Jim techline ; schdld next appmnt for 9/23 MON !

Near Tuckaway Ct, Springboro, OH 45066
Steve M.

Steve M.

DRYER SAMSUNG DV56H9000EP Dryer not heating found open thermal fuse. Dryer vent needs cleaned and cover installed. Further repair will not be covered due to this issue4 yrs old in laundry area ; used 1 DC96-00887C (BRACKET) from stock

Near Blueflag St, Tipp City, OH 45371
Steve G.

Steve G.

DISHWASHER WHIRLPOOL WDF760SADM0 "Customer states the the unit is leaking and in the morning her floor is wet. Did see a drop on the floor before tech got working on the unit;. ; pckd up 1 W10300924VP (gasket), ordrd 1 W10497235 (door seal,lwr)"

Near St Andrews Dr, Beckett Ridge, OH 45069
Steve M.

Steve M.

DISHWASHER GE GLDT696TSS00 "Unit will not start, cannot select cycle and cannot cancel any selections. Need to replace control assembly. Called warranty company denied repair5/7 yrs old in kitchen"

Near Skylark Dr, Troy, OH 45373
Steve G.

Steve G.

REFRIGERATOR HAIER HT21TS77SP Customer states that the unit is not cooling but the freezer is fine. Found ice build up around the damper area. Thawed out. Installed new defrost timer.; ordrng 1 1111:TS (DEFROST TIMER )

Near Lamberton St, Middletown, OH 45044
Steve M.

Steve M.

ELECTRIC RANGE FRIGIDAIRE FFES3025LWD Installed new switch and element. Unit operating ok.

Near Lake Breeze Dr, Belle Center, OH 43310
Steve M.

Steve M.

DRYER SAMSUNG DV42H5000EW/A3 Noisy operation due to bad roller bearing installed new roller. Checks ok3 yrs old in laundry area; used 1 DC97-16782A (PLASTIC SUPPORT) from stock

Near Ludlow Rd, Bellefontaine, OH 43311
Steve G.

Steve G.

REFRIGERATOR KENMORE 253.7041341B Customers lower ice maker is leaking. Installed new ice maker assy..5304504052; pckd up 1 5304504052 (ice maker)

Near Clearcreek Franklin Rd, Springboro, OH 45066
Steve G.

Steve G.

REFRIGERATOR GE TBX18ZRBR Customer states that the frig is not getting cold. Did check to see if any ice build up was on the damper or evap. No ice was found. Did find the damper door was closed and did show the customer how to open it up.. unit did check ok. Did advise the customer to put water in the unit so it will actually cool down and stay stable better.

Near Jeanne Dr, Springboro, OH 45066
Steve G.

Steve G.

RANGE GE PGS950SEF3SS "Customer states that the unit is not cooking. The control will not let you make a choice. Customers bottom door is locked as well, not able to unlock the bottom door. Did try to start the upper oven and the unit would not let it start. If customer does want to repair the unit they have to pay for the part prior since it is a special order part."

Near Lance Ct, Lebanon, OH 45036
Shawn H.

Shawn H.

REFRIGERATOR FRIGIDAIRE FFHB2740PEDA Upon arrival found unit cooling and operating correctly. User interface is missing a few segments of the numbers. All functions work. Removed U/I to inspect. No loose connection or signs of damage. Unit needs U/I. ; ordrng 1 242058229 (user interface)

Near Little Richmond Rd, Brookville, OH 45309
Shawn H.

Shawn H.

REFRIGERATOR SAMSUNG RF260BEAESG/AA Upon arrival found a smaller amount of water in deli drawer and some ice built up around deli drawer damper. Inspected filter housing above tray and found leak at water valve. Unit needs filter case with valve. ; ordrng 1 DA97-12663A (FILTER CASE)

Near Mattis Dr, Lewisburg, OH 45338
Steve G.

Steve G.

WASHER WHIRLPOOL WFW85HEFC1 Install new door boot cycled unit test OK

Near Bobtail Way, Monroe, OH 45050
Shawn H.

Shawn H.

WASHER ROPER RTW4516FW1 "Checked unit over and found tub seal leaking. Water has gotten into the transmission and rusted the bearings. The clutch assembly is broken from lime scale build up. Clutch won’t shift to agitate position. Unit will need transmission, clutch assembly, drive block, spanner nut, and agitator bolt. ; ordrng 1 W10721967 (drive pulley) and 1 W10772621 (screw) and 1 W11255272 (gearcase) and 1 WP21366 (nut-spaner) and 1 WP389140 (drive block)"

Near Sharpsburg Rd, Eaton, OH 45320
Steve G.

Steve G.

REFRIGERATOR FRIGIDAIRE LFSS2612TE1 "Customer states that unit is not cooling on the refrigerator section, found cold air return had ice blockage thought out cycled unit test OK. Check gaskets and gasket seems to be sealing fine"

Near Franklin St, Middletown, OH 45042
Shaun S.

Shaun S.

REFRIGERATOR SAMSUNG RS265TDWP/XAA 01 Upon arrival found that fridge side of the unit has a defective fan motor and freezer side is in need of new imk; rqstng P&A on 1 EVAPCOVERFRIDGESIDE and 1 IMK

Near Riverbend Dr, Dayton, OH 45415
Shawn H.

Shawn H.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 Installed all provided parts and ran diagnostics to test. Valve is functioning as it should and fan is running. All ok.

Near Callie Ct, Brookville, OH 45309
Shawn H.

Shawn H.

DRYER SAMSUNG DV52J8700EP/A2 Upon arrival found noise coming from rear. Removed drum and found right rear roller worn causing noise. Replaced roller and shaft. Ran to test. No more noise. All ok. ; used 1 DC97-16782A (PLASTIC SUPPORT) from stock

Near OH-503, Lewisburg, OH 45338
Shawn H.

Shawn H.

REFRIGERATOR SAMSUNG RF25HMEDBSG/AA Upon arrival found water under flex zone drawer and crisper drawer in ff. Removed evap cover and found drain clogged. Cleared drain and installed leak kit per service bulletin. No more leaks. Unit has been leaking for awhile and damaged floor under unit. Have photos of damage. Water valve and supply hook ups are leak free. ; used 1 DA82-01415A (LEAK KIT) from stock

Near US-40, Lewisburg, OH 45338
Shawn H.

Shawn H.

WASHER SAMSUNG WA56H9000AW/A2 Upon arrival found unit half full with water. Put unit into drain and spin and pump has voltage but won’t move water. Replaced pump and ran to test. All ok. ; used 1 DC97-17349 (

Near US-35, Eaton, OH 45320
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE FFSS2615TP0 Unit still clicking. Ordering new door closer parts for both sides. ; ordrng 2 241856501 (plate-door closer)s

Near N Rangeline Rd, Covington, OH 45318
Shawn H.

Shawn H.

REFRIGERATOR LG LMXS30776D/02 Installed all provided parts. Advised customer ice bucket should be full in 24 hours.

Near Park Glen Dr, Dayton, OH 45417
Kevin S.

Kevin S.

MICROWAVE SAMSUNG ME18H704SFW "Unit is running but not heating. Checked diode, suspect that it maybe bad. Found middle interlock switch had continuity both ways. Ordering 1 monitor and 1 door switch. Also customer had one mounting nut missing but had used some washers and nut in place. Check remaining fuses and thermostats had continuity. Checked transformer had continuity. Magnetron had continuity and was less than 1 ohm which should be good. Checked capacitance read good .98 uF. DOP is 9-27-18. Ticket #4151199093. Unit is out of manufacturer date will have to email bill of sale. Ticket@sea.samsung.com ; ordrng 1 3405-001033 (switch micro) and 1 3405-001034 (switch micro INTERLOCK) and 1 DE91-70063D (hv diode cable) and 1 DE92-90508A (MOUNTING NUT)"

Near Childrens Home-Bradford Rd, Greenville, OH 45331
Kevin S.

Kevin S.

REFRIGERATOR KITCHENAID WRV986FDEM01 "When opening door lights do not come on, water will dispense. Icemaker in top is not working. With doors closed unit will show door is open from led light on display. Frig and freezer both cooling ok. 36F and 0F. Bottom icemaker is working. Called techline ran diagnostics test 16 and 17. 16 for left hand door working as should. Test 17 for righ hand door did not change state when opening and closing however that is tied in also with both pantry drawers and freezer door. Removed both door switches from frig and checked continuity both switches exactly the same. Called back techline file #7725926710 the left pantry drawer ui is working properly. They suspect left hand pantry drawer switch. Order 2x switches.; ordrng 2 WP12466104 (switch)s"

Near Radcliffe Dr, Greenville, OH 45331
Shaun S.

Shaun S.

DISHWASHER FRIGIDAIRE FFID2426TS2A "Upon arrival found that in junction box had loose wiring, tech repaired wiring on unit, ran and checked out, unit checks ok"

Near Wagner Rd, West Milton, OH 45383
Shaun S.

Shaun S.

REFRIGERATOR MAYTAG MEP5770AAB "Upon arrival removed and replaced eoc and temp probe on unit, ran and tested unit checks ok"

Near Kinsey Rd, Englewood, OH 45322
Shaun S.

Shaun S.

REFRIGERATOR SAMSUNG RF263BEAESG/AA "Remove and replaced ice bucket assm on unit, ran and tested product, unit checks ok"

Near Haywood Cir, Clayton, OH 45315
Shaun S.

Shaun S.

WASHER LG WM3470HWA "Upon arrival found that door glass on washer was extremely dirty causing water to leak between glass and door boot, tech cleaned door glass unit checks ok"

Near Elru Dr, Dayton, OH 45415
Kevin M.

Kevin M.

REFRIG/SIDE-BY-S SAMSUNG RF263TEAESG/AA Ff section freezing up and left door closer is broken lower IMk sencor is broken off; ordrng 1 DA32-10104N (temp sensor) and 1 DA47-00243K (BIMETAL ) and 1 DA47-00243K (HEATER) and 1 DA97-12609C (FF FAN ASSY) and 1 DA97-13070A (CLOSER) and 1 LOWERICEMAKER (LOWER ICE MAKER)

Near Long Meadow Dr, Franklin, OH 45005
Shaun S.

Shaun S.

REFRIGERATOR SAMSUNG RH25H5611SR/AA "Upon arrival found that unit is cycling and working as it supposed to, customer to watch unit over weekend"

Near Riverbend Dr, Dayton, OH 45415
Kevin M.

Kevin M.

REFRIGERATOR WHIRLPOOL WRX986SIHV00 Installed parts and per service pointer W11218221 and needs wiring harness for pantry drawer; ordrng 1 W11170612 (harns-wire)

Near Cedarleaf Ct, Centerville, OH 45459
Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RF263TEAESG/AA Replaced parts per samsung bulletin. Unit checks ok.

Near Horatio Rd, Bradford, OH 45308
Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RF18HFENBSR/US "Replaced evap cover, plugged in unit, replaced shelving. Told customer wait a few days make sure unit is cooling and checks ok."

Near OH-503, Arcanum, OH 45304
Kevin S.

Kevin S.

WASHER SAMSUNG WF42H5200AW "Upon arrival unit was DOA wouldnt power on. Unplugged unit, found arc burnt mark on plug. Bottom plug for recepticle loose. Place plug in top, powered on unit. Put unit into rinse and spin, unit filled, washed, drained and spun without issue. Door latches and locks fine. Unit checks ok."

Near Primrose Dr, Greenville, OH 45331
Brad A.

Brad A.

DRYER LG DLEX3700W "Found unit will not heat on normal cycle, will heat on all other cycles. Ordered main control and user interface.; ordrng 1 UNKNOWN (USER INTERFACE ) and 1 UNKNOWN (MAIN CONTROL BOARD )"

Near Strathaven Dr, Dayton, OH 45424
Brad A.

Brad A.

WASHER AMANA NTW4605EW0 "Found agitator will not break free from gearcase, ordered new agitator and shield.; ordrng 1 W10908289 (AGITATOR) and 1 W11085570 (SHIELD)"

Near Woodgate Dr, Dayton, OH 45424
Brad A.

Brad A.

REFRIGERATOR SAMSUNG RF263BEAESG/AA "Found icemaker frozen up, not producing ice. Ordered icemaker service kit.; rqstng P&A on 1 DA82-02697A (ICEMAKER SERVICE KIT), states that autho needed"

Near Union Rd, Medway, OH 45341
Brad A.

Brad A.

OVEN MAYTAG CHE9800BCB "Customer was not home, will have to reschedule.; saved tckt"

Near Richard Ct, New Carlisle, OH 45344
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF28HDEDBSR/AA Installed parts did ice maker bulletin and took pictures

Near Singer Rd, Dayton, OH 45424
Brad A.

Brad A.

WASHER MAYTAG MVWC555DW0 "Deductible 100 Collected.Found hub and washplate warn out, not spinning properly. Ordered washplate and hub kit. Located in the basement, manufactured 7/2105; ordrng 1 W10528947 (HUB) and 1 W10902814 (IMPELLER )"

Near Ashley Dr, Springfield, OH 45503
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF28HDEDBSR/AA Installed parts and took pictures of ice maker bulletin has been done

Near Far Hills Ave, Kettering, OH 45429
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE FRS26R4AB5 Kitchen 17 yrs old FZ temp 1 & FF 38 unit checks ok at this time

Near Lorien Woods Dr, Dayton, OH 45459
Brad A.

Brad A.

DISHWASHER BOSCH SHP878WD5N/11 "Installed new door and harness, unit checks ok."

Near Snively Rd, Yellow Springs, OH 45387
Brad A.

Brad A.

WASHER WHIRLPOOL WTW5500XW1 "Installed new capacitor and motor, unit checks ok."

Near Autumn Creek Dr, Fairborn, OH 45324
Brad A.

Brad A.

DRYER HOTPOINT HTDX100EM7WW "Installed new timer and knob, unit checks ok."

Near N Freeman St, Springfield, OH 45503
Tim  R.

Tim R.

DISHWASHER KITCHEN AID KUDS301XSS9 Installed new dishwasher upper rack. Checks ok

Near Leigh Dr, Dayton, OH 45434
Tim  R.

Tim R.

DRYER SAMSUNG DV42H5000EW/A3 Replaced idler unit checks OK

Near Stonecastle Dr, Beavercreek, OH 45440
Tim  R.

Tim R.

REFRIGERATOR SAMSUNG RF23HCEDBS Replaced icemaker and adjusted water line. Checks ok; used 1 DA97-13718C (IMK) from stock

Near Meadowview Dr, Centerville, OH 45459
Tim  R.

Tim R.

WASHER LG WT4870CW Checked unit over found unit giving a UE error even when empty. Needs main control. No repair.

Near Munger Rd, Dayton, OH 45459
Tim  R.

Tim R.

WASHER MAYTAG MHW6000XW1 Checked unit over found that the unit needs motor control due to F06-E01 no communication between motor control and main control. Per whirlpool unit needs motor control. Customer to decide.

Near Kimberly Dr, Dayton, OH 45429
Tim  R.

Tim R.

WASHER LG WM0642HW Checked unit over found that the washer has loud bearing noise. needs tub assembly. No repair due to cost.

Near Farrington Dr, Dayton, OH 45420
Tim  R.

Tim R.

DRYER GE DCVH680EJ0WW "Checked unit over found shorted thermostat replaced thermostat. Unit had to be removed in order to service. Instructed customer also to clean their vents to keep this from happening again. Additional 25 labor for second man charge; used 1 WE4M160 (T-STAT,HI LIMIT L210) from stock"

Near Schenck Ave, Dayton, OH 45409
Tim  R.

Tim R.

WASHER WHIRLPOOL WTW7040DW0 Checked unit over found and F0 E5 error and an F1 E2 error code indicating shorted main control. Replaced control and cleared codes. Checks ok.

Near Constance Ave, Dayton, OH 45409
Tim  R.

Tim R.

COOKTOP KENMORE NO MODEL GONE111 Checked unit over found broken ignitor wire which was grounding out and keeping unit from lighting. Fixed wire checks ok

Near Coulson Dr, Dayton, OH 45417
Steve M.

Steve M.

DISHWASHER GE GDF520PGD0WW Leak coming from dishwasher area. No signs of fault with dishwasher. Found dishwasher drain line without a loop may be cause of backup in dishwasher. removed and Cleaned float assembly and recommended cleaners for calcium build up.

Near S Broadmoor Blvd, Springfield, OH 45504
Steve M.

Steve M.

WASHER SAMSUNG WF42H5200AF/A2 Installed new door boot. washer is operating ok 2.5 yrs old

Near W Market St, Troy, OH 45373
Tim  R.

Tim R.

RANGE GE JB700DJ5WW Door glass was broken while unit was being installed. Not a manufacture defect GE will not pay for the door glass. Instructed customer billing GE for customer instruct.

Near Great View Cir, Dayton, OH 45459
Steve M.

Steve M.

MICROWAVE GE PEB7226EH2ES Interior cabinet is burnt. Waveguide cover is completely burnt through and melted 2yrs old in kitchen. Casey @Ge techline 190919-004612 unit non repairable. Carolyn @ Lowe’s was notified

Near OH-29, De Graff, OH 43318
Steve M.

Steve M.

RANGE FRIGIDAIRE FFEF3012UWB Installed new elements. Unit operating ok

Near E Walnut St, Saint Paris, OH 43072
Steve M.

Steve M.

MICROWAVE SAMSUNG ME21K7010DG Lights and turntable not working. Found wire harness not plugged in on. Main board from previous service 3 yrs old in kitchenBatman3392@gmail.com

Near OH-29, Urbana, OH 43078
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Coils and drain needed cleaned. Unit operating ok

Near Co Rd 13, Bellefontaine, OH 43311
Steve G.

Steve G.

REFRIGERATOR WHIRLPOOL WRS322FDAW04 Last time out customer had water filter issues. This time the metal arm for the ice container was under the solenoid assy for the crush and cube arm on the ice container. Did show customer how to correct if happens next time

Near Julie Marie Dr, West Chester Township, OH 45069
Steve G.

Steve G.

MICROWAVE GE JVM3160 Customer just purchased the unit and does not heat or start up. When the door is closed the cooling fan kicks on. Check the door switches and noticed that the cabinet is damaged. Customer going back to vender.

Near N Church Dr, Lebanon, OH 45036
Steve G.

Steve G.

LAUNDRY CENTER GE GUD27ESSJ0WW Installed new motor assy. Cycled unit test ok.

Near Nutt Rd, Dayton, OH 45458
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF28JBEDBSR/AA 06 Customer states that the unit is not making ice ... Found large amount of ice build up on top of the ice container. Did explain to the customer that the ice container does not rest against the ice room wall. Did give customer helpful hint on how to release ice if it build up.

Near Anvil Dr, Waynesville, OH 45068
Steve G.

Steve G.

DISHWASHER GE GDT695SGJBB Customer states that the unit only wash one time the second time the second time it ran for less then a minute and the unit start flashing and shuts off and then back on and starts flashing. Customer called vendor and they are exchanging the unit out.

Near Princeton Dr, Trenton, OH 45067
Tim  R.

Tim R.

WALL OVEN KITCHEN AID KOCE507EBS03 "Replaced door locks, appliance a manger board and oven control board. Unit starts and runs for 1 second them gives and F1 E5 error code inverter issues. Ordering magnetron, inverter and light build. ; rqstng P&A on 1 W10886919 (lmp-basles), states that autho needed"

Near Westlawn Dr, Dayton, OH 45440
Steve G.

Steve G.

WASHER ELECTROLUX EIFLS60LT1 Customer states that the unit is not draining.. found debris in the filter. Cycled.

Near Nutt Rd, Dayton, OH 45458
Steve G.

Steve G.

REFRIGERATOR WHIRLPOOL GI6FARXXY07 Installed new ice maker assy. Cycled.

Near Michelle Ln, Middletown, OH 45044
Shawn H.

Shawn H.

REFRIGERATOR FRIGIDAIRE FFHS2622MSJ Upon arrival found unit freezing items in upper left side of fresh food section near damper. Ran diagnostics and found no codes. Ran damper and it isn’t fully closing. Removed and inspected. Found pivot arm of damper loose from door. Reassembled and ran to test. Damper functions as it should. All functions work as they should.

Near Home Ave, Dayton, OH 45402
Steve M.

Steve M.

REFRIGERATOR KENMORE 596.628242 Unit not defrosting. Previously service and timer was installed. Defrost circuit is open. Unit needs to be thawed for 24 hours with doors open prior to being repaired15 yrs old in kitchen ; ordrd 1 12001937 (thermostat) and 1 WP67002135 (heater- de)

Near Petre Rd, Springfield, OH 45502
Shawn H.

Shawn H.

WASHER WHIRLPOOL WTW5840BW0 "F5E1 Long fill no fill, F8E1 lid open, F0E2 over suds, F2E1 stuck button, codes present. Ran unit in diagnostics and found no flow from cold and weak flow from hot. Found supply valve for cold shut and filter screen clogged on hot side. Turned valve on and cleaned screens. Ran unit in diagnostics again and have good flow. Lid lock works fine and all buttons function. Over suds condition was from too much detergent. Leveled unit and calibrated. Ran auto test and all ok. No more codes and unit will complete cycle. 6 years old in laundry room."

Near E Siebenthaler Ave, Dayton, OH 45405
Shaun S.

Shaun S.

REFRIGERATOR FRIGIDAIRE FFHS2322MBHA "Removed and replaced damper motor on unit, ran and tested product, had customer observe and check repair, unit checks ok"

Near Cornish Dr, Vandalia, OH 45377
Steve G.

Steve G.

RANGE - ELECTRIC WHIRLPOOL WFC310S0ES1 "Repair the part that spark. After installing the new switch, receptical and small burner found another issue with the unit. Need to order front left large burner switch as well. ; schdld next appmnt for 9/20 FRI 8 am"

Near Western Row Rd, Mason, OH 45040
Steve G.

Steve G.

MICROWAVE GE JVM7195SK3SS Customer states that the unit is not heating. ; ordrng 1 GEWB27X10011 (CAPACITOR ) and 1 GEWB27X11079 (MAGTUBE) and 1 GEWB27X1160 (DIODE)

Near Quail Meadow Ln, Beckett Ridge, OH 45069
Shaun S.

Shaun S.

REFRIGERATOR SAMSUNG RF28HFEDTSR/AA "Removed and replaced evap cover and sensor on unit, ran and checked out, unit checks ok"

Near N High St, Covington, OH 45318
Steve G.

Steve G.

WASHER GE GTW680BSJ6WS Customer states that the unit is leaking just about every time. Found leak coming from the hose. ; ordrng 1 WH41X24174 (recirculation tube)

Near Montclaire Dr, Mason, OH 45040
Shaun S.

Shaun S.

REFRIGERATOR FRIGIDAIRE LFHB2741PF5A Upon arrival found that unit has a evap fan motor not running due to fan motor being froze up du to doo no shutting and sealing properly and frosts up freezer cabinet. Made repairs unit checks ok

Near Dog Leg Rd, Dayton, OH 45414
Steve G.

Steve G.

DISHWASHER BOSCH ;SHXM98W75N/11 Customer states that the unit is not getting any water into the unit. ; ordrng 1 1111 (WATER VALVE) and 1 2222 (SENSOR /BLADDER ON LEFT SIDE)

Near Homestead Dr, Lebanon, OH 45036
Shaun S.

Shaun S.

REFRIGERATOR FRIGIDAIRE LFSS2612TF0 Upon arrival found that unit has a froze up water tank not giving water to imk and disp area tech repaired issue unit checksmok

Near Yorkshire Dr, Dayton, OH 45414
Kevin M.

Kevin M.

REFRIGERATOR GE GFE29HSDASS Installed new compressor and recharged and checks ok

Near E Long Meadow Dr, Springboro, OH 45066
Shawn H.

Shawn H.

REFRIGERATOR KITCHEN AID KFCS22EVMS0 "Checked unit over and could not duplicate concern of fluctuations in temp. Ran diagnostics and all functions work as they should. Evap fan runs, compressor runs, condenser fan runs, sensors test good, damper opens with ease. Possible control issue or possible compressor overheating. Quoted customer both options and advised to monitor. Could not duplicate concern."

Near Dominican Dr, Dayton, OH 45415
Kevin M.

Kevin M.

REFRIGERATOR MAYTAG MFX2876DRM00 Removed water filter and adjusted the water flow and unit checks ok

Near Mesquite Dr, Dayton, OH 45440
Shawn H.

Shawn H.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Upon arrival found unit plugged in running, and PO on display. PO is a power outage code. Cleared PO and put unit into diagnostics. When putting unit into test 3 sub test 4 the unit powers down and shows PO. Main board still has voltage to it from the power supply board. This is a test for both fc and rc fans to run. Ran each fan on its own and fc fan isn’t running. Not getting voltage from board. Unit t needs main control and fc evap fan. ; rqstng P&A on 1 W11109595 (motor-evap) and 1 WPW10675033 (cntrl-elec), states that autho needed"

Near Lexington Rd, West Alexandria, OH 45381
Kevin M.

Kevin M.

REFRIGERATOR WHIRLPOOL ED5PHEXRQ00 Defrost drain is plugged up called Kaeli from HBW- cleaned out def drain-

Near Crescent Blvd, Dayton, OH 45409
Shawn H.

Shawn H.

MICROWAVE GE JVM7195SK3SS "Upon arrival found turntable motor making a clicking noise. Coupler is installed correctly and plate is lined up correctly. Also found wave guide cover torn. Unit will need wave guide cover, turntable motor, and coupler. ; ordrng 1 WB02X28880 (cover mgt) and 1 WB06X10815 (coupler) and 1 WB26X10233 (turntable,motor)"

Near Randy Sue Ct, Brookville, OH 45309
Shawn H.

Shawn H.

REFRIGERATOR FRIGIDAIRE FRS24WRBW0 25 years old in kitchen. Unit has an almost fish like odor to it. Has no fish in unit and has bleached it several times and uses baking powder but nothing helps. Also found crack in liner of door at ice chute. Water leak is from the defrost drain being clogged and overflowing. Cleared drain. Could not find source of odor. Customer states unit will get condensation and frost along the top of the freezer and food freezes in fresh food section. Damper is closing properly but cold control is stuck on and won’t shut down. Crack in door liner is cause of moisture. Liner is NLA. Unit needs liner and cold control. ; rqstng P&A on 1 215201501 (LINER(NLA)) and 1 5303300027 (control-temperature)

Near Cornell Dr, Dayton, OH 45406
Shawn H.

Shawn H.

WASHER AMANA NTW4501XQ0 "F7E7, F2E1, F7E1 codes present. F7E7 motor unable to reach target rpm, F2E1 stuck button, F7E1 basket speed sensor fault. The last code was present previous service. Checked unit and found tub locked up. Removed belt and could not turn tub by hand. Gearcase is locked up preventing unit from spinning. Unit was quiet and had no signs of bearing noise on previous visit. Unit needs transmission. This is a recall and did not collect deductible. Customer is calling NSA to dispute deductible. Unit will need transmission. ; rqstng P&A on 1 W11255272 (gearcase)"

Near Harvard Blvd, Dayton, OH 45406
Shawn H.

Shawn H.

DISHWASHER MAYTAG MDB8949SBM0 "6-1, 6-6, 6-4, 10-1 codes present. No fill code, cool water code, open float switch code, and dispenser circuit code. Ran unit in diagnostics and all functions work fine. Control is shorting out causing error codes. Unit needs control. This is a separate issue from last service. Collected deductible by check. ; rqstng P&A on 1 W10595568 (cntrl-elec)"

Near Morrell Dr, Dayton, OH 45424
Brad A.

Brad A.

REFRIGERATOR FRIGIDAIRE FFTR1814QW8B "Unit was not holding proper temperatures, found cold control connector not seated properly. Connected control properly. Unit checks ok."

Near Silver Oak Way, Dayton, OH 45424
Brad A.

Brad A.

REFRIGERATOR SAMSUNG RS25J500DSG/AA "Installed new control, heater, and sensor, unit checks ok."

Near Dial Dr, Dayton, OH 45424
Shaun S.

Shaun S.

DRYER WHIRLPOOL WED7300XW0 "Upon arrival found that unit is giving a AF error code, upon speaking to whirlpool tech was told the issue in the thermistor on unit, but if unit is drying ok u may be getting false reading, informed customer of situation, customer to hold off on repair"

Near W Kessler-Cowlesville Rd, West Milton, OH 45383
Shaun S.

Shaun S.

REFRIGERATOR MAYTAG MRT118FFFH01 "Found that noise that customer complaint of is coming from comp when it starts, explained to customer it’s a normal operating sound unit is ok"

Near Montevideo Dr, Dayton, OH 45414
Brad A.

Brad A.

REFRIGERATOR FRIGIDAIRE FRT21HS6JB0 "Installed new hinge and shelf, unit checks ok."

Near Montgomery Ave, Fairborn, OH 45324
Brad A.

Brad A.

DRYER SAMSUNG DV210AEW/XAA "Found element open, installed new element, unit checks ok.; used 1 DC97-14486A (ELEMENT) from stock"

Near Bolin Ave, Springfield, OH 45502
Kevin M.

Kevin M.

REFRIGERATOR KITCHEN AID KFIS27CXMS0 Ice maker is not advancing in diagnostics ; ordrng 1 WPW10122559PW (IMK)

Near Lynlee Dr, Bellbrook, OH 45305
Kevin M.

Kevin M.

REFRIGERATOR WHIRLPOOL WRF989SDAM03 Unit needs repaired per service pointer FF sectionfrosting up; ordrng 1 W10861900 (cntrl-elec)

Near Linden Brook Dr, Dayton, OH 45458
Brad A.

Brad A.

DISHWASHER KENMORE 665.166159 "Deductible 100 PaidLocated in the kitchen, manufactured Found door panel stripped out, screws will not seat properly, detergent door release is broken, motor not turning with proper voltage applied. ; rqstng P&A on 1 UNKNOWN (OUTER DOOR) and 1 UNKNOWN (DISPENSER DOOR ASSEMBLY) and 1 UNKNOWN (MOTOR AND PUMP ASSEMBLY )"

Near Pitcairn Rd, Dayton, OH 45424
Brad A.

Brad A.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Found fill valve not opening with proper voltage applied, found upper rack tracking broken, detergent door does not open. Ordered valve, adjusters, and dispenser assembly. Located in the kitchen, manufactured 9/2017; rqstng P&A on 1 W10712395 (ADJUSTER) and 1 W10861000 (DISPENSER) and 1 WPW10327249 (FILL VALVE)"

Near Quisenberry Dr, Dayton, OH 45424
Brad A.

Brad A.

WASHER WHIRLPOOL WTW8000BW0 "Found fabric softener dispenser overflows and leaks out of unit, ordered new dispenser.; ordrng 1 WPW10553370 (FABRIC DISPENSER)"

Near Lakeview Dr, Xenia, OH 45385
Brad A.

Brad A.

WASHER SAMSUNG WA456DRHDSU/AA "Installed new struts and clutch, unit still shaking, found drain pump casing cracked due to tub being off balance. Needs drain pump and inner tube. Needs authorization.; schdld next appmnt for 9/20 FRI !"

Near Kings Ridge Cir, Fairborn, OH 45324
Tim  R.

Tim R.

DISHWASHER FRIGIDAIRE LFID2426TF2A Replaced console and control. Checks ok

Near W Dorothy Ln, Dayton, OH 45419
Tim  R.

Tim R.

WASHER WHIRLPOOL WTW4800XQ4 Replaced actuator. Due to unit not unlocking at the end of the cycle. Unit getting two codes one for couldn’t reach target rpms and motor speed not detected. Checks ok; used 1 W10006355 (ACTUATOR) from stock

Near Willowgrove Ave, Dayton, OH 45409
Tim  R.

Tim R.

REFRIGERATOR WHIRLPOOL GS6NBEXRL00 Tested optics they were working properly. Fill valve wasn’t frozen. Unit had power going to icemaker but wouldn’t cycle replaced icemaker. Checks ok; used 1 1129316 (ICE MAKER) from stock

Near Dandridge Ave, Dayton, OH 45402
Tim  R.

Tim R.

WASHER-DRYER COM KENMORE 417.948023 Checked unit over found bearing noise coming from the transmission needs new transmission. No repair due to cost.

Near Dearborn Ave, Dayton, OH 45417
Tim  R.

Tim R.

DRYER SAMSUNG DV431AEW/XAA Fixed dryer console. Checks ok.

Near Chal-Mar Dr, Dayton, OH 45431
Tim  R.

Tim R.

DRYER SAMSUNG DV350AER/XAA Replaced idler and installed belt.. Checks ok; used 1 DC93-00634A (IDLER PULLEY) from stock

Near Park Edge Dr, Washington Township, OH 45458
Tim  R.

Tim R.

WASHER LG WT7200CW Replaced bleach dispenser and drain hose. Checks ok ran unit twice no leaks.

Near Chedworth Dr, Dayton, OH 45458
Steve M.

Steve M.

DISHWASHER SAMSUNG DW7933LRAWW/AA Heavy smart auto. Over fill error. Recommend case sensor. installed new sensor. If problem persists a new case break will need to be ordered.; used 1 DD94-01006A (CASE SENSOR) from stock

Near Greenbriar Dr, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE LFTR2021TF Unit not cooling. Found seized evap fan. Replaced fan. Running ok; used 1 242077705 (EVAP MOTOR) from stock

Near W Main St, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR KITCHEN AID KBFC42FTS00 Daniel @ warrentech customer service noted that this unit is a 42” built in which we do not service. Another company has been out and install control boards and several other parts in unit still not working referred her to Beaver Creek appliance

Near Casstown, OH
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE FRS26RLECSB Unit leaking water from icemaker fill tube. Icemaker accidentally was turned on. Customer hasn’t been using the unit. Customer request of icemaker removal to resolve issue

Near Kerr Rd, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL ED5LTAXVL01 Iceroute clogged. Iceroute seal is worn out. Replaced ice door kit.; used 1 W10823377 (ICE DOOR KIT) from stock

Near Edgebrook Ave, New Carlisle, OH 45344
Steve M.

Steve M.

WASHER SAMSUNG WF42H5200AW/A2 Screen scrolling. Unit not filling properly. Found anti siphon plug jammed. Corrected issue. Unit operating properly.4.5 yrs old in laundry area

Near Lower Valley Pike, Springfield, OH 45506
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE FFTR1821TW0 Icemaker not working. Unit does not have an icemaker. The refrigerator is new to her. Only charged customer our normal service trip and home buyers warranty ticket needs to be canceled

Near Memorial Dr, Springfield, OH 45505
Steve G.

Steve G.

WASHER MAYTAG MVWX655DW1 Install new main board calibrated unit secured drain line test OK

Near Middletown Eaton Rd, Middletown, OH 45042
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RD28K9380SG/AA 02 Customer states that the unit is not making ice. Customer had a large ice cubes caught between the ice container. Adv the customer that ice does get caught up due to the space between the ice con ain’t and the edge of the ice room. Cycle unit

Near Sunset Ct, Monroe, OH 45050
Steve G.

Steve G.

DISHWASHER - BUI GENERAL ELECTRIC DDT595SMJES Installed new dryer fan motor. Found old fan motor rubber seal around was hitting the fan.

Near Cherry Hill Ln, Lebanon, OH 45036
Steve G.

Steve G.

REFRIGERATOR FRIGIDAIRE FGHS2631PF4A Customer states that the unit has been making a strange noise. She did have a video of the noise but tech was still unable to recreate the noise. Tech unplug the unit for several minutes to recreate noise.

Near Autumn Dr, Middletown, OH 45042
Steve G.

Steve G.

REFRIGERATOR FRIGIDAIRE FFHS2311LWPA "Customer states that the fresh food section is not getting cold. Another company has been out several times, and customer is still not keeping things cold. Tech found the cold air return was frozen up and frost build up in the freezer from a air gap in the freezer gasket. Thawed out cold air return and form freezer gasket."

Near Wilshire Dr, Carlisle, OH 45005
Steve G.

Steve G.

WASHER MAYTAG MVWB765FW2 Installed new console. Cycled

Near Carrol Ct, Lebanon, OH 45036
Steve G.

Steve G.

DRYER ROPER RED4640YQ1 Spoke to Andrea autho 139ANWLCustomer thermal cutoff fuse was out. Customer did replace the house vent about a month ago. Tech removed the lint trap/blower housing and clean out trap. Installed new fuse. Cycled. ; pckd up 1 3392519 (thermal fuse)

Near Marshall Rd, Middletown, OH 45042
Shawn H.

Shawn H.

WASHER GE WHRE5550K2WW Installed all provided parts and ran to test. All ok. No more leaks or noise. ; pckd up 1 WH2X1193 (TUB NUT)

Near Chamberlin Ave, Dayton, OH 45406
Shawn H.

Shawn H.

WASHER MAYTAG MVWX655DW1 Cannot remove washplate hub from splines of transmission. Washplate shattered on removal and hub is seized to the spline of the transmission. Unit will need transmission. Calling BMS to get additional part authorization. Spoke with BMS and due to cost they’re going with replacement.

Near S Monmouth St, Dayton, OH 45403
Shawn H.

Shawn H.

REFRIGERATOR SAMSUNG RF260BEAESG/AA "Customer stated that on Sunday September 15 the unit shut down on its own. Outlet had power but unit was inop. Customer unplugged unit and let sit for 5 hours. They plugged it in and it’s cooling fine since. The ice maker is sluggish to produce ice. Took 3 days to fill bucket. Checked for error codes, none found. Ice maker cycled and filled fine when tested. Could not duplicate concern. Samsung ticket # 4151177598"

Near S Torrence St, Dayton, OH 45403
Shawn H.

Shawn H.

DISHWASHER FRIGIDAIRE FBD2400KW12B "Upon arrival found unit not fully draining. Holding some water in sump. Drain line is clear, good loop in it. Pump is running but slow to move water. Installed new pump and ran to test. All ok. ; used 1 A00126401 (DRAIN PUMP) from stock"

Near W McKinley St, Brookville, OH 45309
Shawn H.

Shawn H.

DRYER MAYTAG MEDC215EW1 Upon arrival found unit won’t start. Found thermal fuse on blower housing shorted open. Replaced and ran to test. Unit heats and runs fine. No blockages in blower housing causing back up of heat. Temps are within range on high and cycling fine. Advised customer to have vent shortened and cleaned. ; used 1 3392519 (FUSE) from stock

Near Rosetta Dr, Eaton, OH 45320
Tim  R.

Tim R.

DRYER WHIRLPOOL GEW9250PW1 Checked unit over found main control not sending power to the display needs new main control. Parts is NLA. Talked with customer and let her know what was going on because she was not home. She said it was the same issue as she had before which was not correct because her previous issue was a loud idler and rollers needing greased.

Near Bofield Dr, Dayton, OH 45429
Shaun S.

Shaun S.

WASHER SAMSUNG WA52M7750AW/A4 "Upon arrival removed and replaced lid assm on u it, had customer observe repair, unit checks ok upon techs departure"

Near Shadowood Dr, Vandalia, OH 45377
Shaun S.

Shaun S.

WALL OVEN GE 1111 Upon calling customer to let them know that tech is in route for repair was informed that customer needs to cancel appointment per customer over the phone

Near Mapleside Dr, Dayton, OH 45426
Shaun S.

Shaun S.

REFRIGERATOR SAMSUNG RF23HCEDBSR/AA "Removed and replaced display assm on unit with proper one, ran and tested product, unit checks ok"

Near Salem Crossing Pl, Englewood, OH 45322
Shaun S.

Shaun S.

REFRIGERATOR FRIGIDAIRE FFHS2611PFEA "Upon arrival found that freezer door is no sealing properly causing unit to freeze up and stop air flow to fridge side, looks as if cabinet is twisted or warp to cause unit not to seal customer to place call to frigid about getting unit replaced, tech has taken pics of unit as it sits now"

Near Valley Brook Dr S, Englewood, OH 45322
Tim  R.

Tim R.

OVEN MAYTAG MGR6775BDS20 Replaced shorted bake ignitor. Checks ok; ordrng 1 WP7432P143-60(TS) (igniter- b)

Near County Line Rd, Beavercreek, OH 45430
Kevin S.

Kevin S.

ICEMAKER SAMSUNG RF25HMEDBSG/AA Replaced parts per bulletin. Pulled out water line slightly from back as per samsung spec and checked with mirror. Put unit into power freeze and cool mode. Unit checks ok.

Near Pitsburg-Laura Rd, Arcanum, OH 45304
Tim  R.

Tim R.

RANGE LG LRG3085ST Checked unit over found that the broil ignitor wasn’t lighting would heat up but not light. Unit needs new ignitor; ordrng 1 MEE61841401 (BROIL IGNITOR)

Near Hickory St, Dayton, OH 45410
Tim  R.

Tim R.

MICROWAVE BOSCH HMV3053U/01 Replaced door switches. Checks ok.; ordrng 1 00617228(TS) (DOOR SWITCH) and 1 00617229(TS) (DOOR SWITCH)

Near S Main St, Germantown, OH 45327
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE LFHT1831QP5 Bottom right hand side of frig door seal is loose. Had to adjust in place. See sticky note.

Near OH-503, Arcanum, OH 45304
Kevin S.

Kevin S.

DRYER GE GTD42EASJ0WW Change door switch and door latch. unit checks ok.

Near W Harmon Dr, Greenville, OH 45331
Kevin M.

Kevin M.

REFRIGERATOR WHIRLPOOL WRF555SDFZ02 Installed ice maker and wv and checks ok

Near Cambria Dr, Dayton, OH 45440
Kevin M.

Kevin M.

REFRIGERATOR GE A4425GDTAWW Installed new cont brd and def coil and checks ok

Near Hugh Dr, Dayton, OH 45459
Kevin M.

Kevin M.

REFRIGERATOR WHIRLPOOL GI6SSARXXF06 Def drain is plugged up cleaned drain and adjusted grommet

Near Spinning Rd, Dayton, OH 45431
Steve M.

Steve M.

DISHWASHER FRIGIDAIRE FGIP2468UD0A Unit is operating properly. Unit is filling and washing properly . Ran unit 3 times. Possibly delay while closing door/pausing of unit in cycle.Switch to COD for no problem found under factory warranty

Near Lincoln Pl, Urbana, OH 43078
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Installed new def heater and checks ok

Near Autumn Pl, Dayton, OH 45414
Steve M.

Steve M.

REFRIGERATOR SAMSUNG RS25H5111BC/AA 22E. FF fan error. Unit is frosted up. Found clogged evap drain. Cleared drain tubes and installed new defrost sensor to ensure proper function of defrost. Unit is operating properly ; ordrng 1 DA32-00029Q (SENSOR (TS))

Near Hasting Ct, Troy, OH 45373
Brad A.

Brad A.

WASHER SAMSUNG WA48J7700AW/AA "Installed new washplate and cap, unit checks ok."

Near Jonetta St, Dayton, OH 45424
Brad A.

Brad A.

DISHWASHER KENMORE 665.1572569 "Found leak at inlet valve hose, found spring clamp worn out, installed new clamp, unit checks ok."

Near James Dr, Fairborn, OH 45324
Brad A.

Brad A.

WASHER MAYTAG MVWX655DW1 "Installed new control board, unit checks ok."

Near E Ankeney Mill Rd, Xenia, OH 45385
Brad A.

Brad A.

WASHER MAYTAG MVWC350AW1 "Installed new gearcase motor and seal, unit checks ok."

Near Cemetery Rd, Xenia, OH 45385
Steve G.

Steve G.

WASHER AMANA LW8303L2 Found leaking coming from pump brand new pump we ordered drain pump part warranty; saved tckt

Near Congressional Pl, Springboro, OH 45066
Shawn H.

Shawn H.

DRYER WHIRLPOOL WED9500TC0 Unit is 11 years old in laundry room. Upon arrival unit would power up and after a few seconds F01 code appears. Code refers to a failed control. Per tech sheet replace main control. Unit needs both control boards. ; ordrng 1 W10121375 (user interface outer) and 1 W10294630 (kit)

Near Fairford Ct, Dayton, OH 45414