Very nice technician and service
Denis - Troy, OH
Good courteous clean service. Only negative comment was that we did not get communications as to when the ordered part would be received and available for return visit for install and completion of job.
Black - Xenia, OH
Great and Professional Service!!!
Linda - Piqua, OH
Technician always alerted me via a phone call when he was on his way. Diagnosed problem quickly and repaired as soon as parts came in. Very Satisfied with this technician!
Dale - Springboro, OH
Very easy process and good results.
Fox - Troy, OH
Service was quick yet efficient! I was very satisfied with my experience, would use and/or recommend your services again!
Robert - Clayton, OH
I was happy with the repair. The only negative was the entire process took a couple of weeks from start to finish. Other than that I was satisfied and would use this company again.
William - Yellow Springs, OH
Tschanz - Springboro, OH
Russell - Troy, OH
The service Tech was extremely knowledgeable and very friendly helpful I hope everybody gets a service person as great as the one we had
Prompt service, friendly employees.
Ron - Franklin, OH
Steve was very knowledgeable and helpful in solving our ice maker and drawer problem
great service... honest impression
Connor - Dayton, OH
Mr Robertson was punctual and finished his evaluation within a short period of time. He discussed options with me and gave me what I thought was an honest opinion of the situation
"Baumgardner - Wilmington, OH
Steve was very thorough and professional. Told us everything that was wrong and how it was fixed!
Steve provided great service
Mark - Lebanon, OH
Parts took a very long time to come in but Steve was very professional and did an excellent job
Martinez - New Carlisle, OH
Elinor - Dayton, OH
Very nice, professional and knowledgeable!
Walt - Dayton, OH
On time. Professional.
Tina - Dayton, OH
Tech explained what he was doing, an was very nice gentleman
Mike - Greenville, OH
Was able to resolve problem quickly
Robert - Waynesville, OH
STEVE IS A GREAT GUY AND A FABULOUS SERVICE TECH!
Wurtna - Dayton, OH
Problem located quickly
Reasonable price and great service!
Erin - Vandalia, OH
Fast scheduling time. Able to repair dishwasher at a reasonable price. Same great experience as I have had in the past, so I would totally use them again!
HE was rude and he slammed my refridgerator into the wall he also opened the freezer and slammed it closed
Lawrence - Xenia, OH
I hope I never have to call about repairs again if I do and you send the same lazy guy I will call the BBB he needs to be retrained on how to treat people
Response from Authorized Service:
Thank you for your feedback! I apologize you did not have a 100% positive experience with our company. Please call Robbin at the office to talk further about your experience. 937-252-3200.
Pete - Dayton, OH
Steve did a great job trouble shooting.
Rebecca - Waynesville, OH
very competent service tech, credible analysis of problem
Sandra - Centerville, OH
Help when needed
Susan - Lebanon, OH
Very good professional service
Stephanie - Arcanum, OH
Timely, professional and fixed the problem. Thank you!
William - West Chester Township, OH
Good tech very polite and helpful thanks
Service was outstanding
Don - Miamisburg, OH
Tim represented himself and his employer well. After turning on the dryer for a few seconds, he knew what needed to be done, before I knew it he was done and out the door!
Nancy - Springfield, OH
Steve..excellent job overall!
Aldrich - Springboro, OH
Dawn - Bradford, OH
The repairman was very professional and friendly.
Courteous and professional
Cheri - Dayton, OH
Barb - Huntsville, OH
good service. Knowlegable &couteous tech
Thomas - Miamisburg, OH
Knowledgeable and professional
Susan - Dayton, OH
Tim was professional, prompt, helpful and fixed the problem. I appreciate his help.
Need a new washer
Kimberly - Washington Township, OH
Well these guys have been to my house twice in the past 3 weeks and the washer still is NOT WORKING PROPERLY. Water runs for hours and hours. I have to stay there and watch it. Then I put it on spin. IS LOWES GOING TO PAY MY WATER BILL??? This washer needs replaced NOW
Response from Authorized Service:
I apologize your washer is still not operating correctly. If you could please give us a call at the office, we will be happy to speak with regarding the next step for the washer. Our phone number is 937-252-3200. Just ask for Robbin! Thanks so much for letting us know!
Jon - Jamestown, OH
Prompt, courteous and techically competent.
Theresa - Dayton, OH
Richard - Dayton, OH
Ora - De Graff, OH
Very nice man. Seems knowledgeable. Would recommend him
Service call - 55 Deer Trail
Orr - Springboro, OH
The service rep - Steve - was very polite & professional
Joann - Tipp City, OH
fridge wasn't getting cold
Dawn - Urbana, OH
Steve was very fast at getting it fixed! he was very nice and helpful! Great job!
Andrew - Union City, OH
Kevin did a great and timely job he wasn’t able to fix it but was very very helpful with our next steps and what to do.
Jennifer - Dayton, OH
Ryan - Versailles, OH
Miracle for me
MM - Dayton, OH
Always kept me in loop about what was going on. They answered my questions and very professional. They resurrected my dishwasher when another company tried to xxxx me. Thank you so very much.
Scott - Eaton, OH
Lisa - Eaton, OH
Shawn did a wonderful job explaining what was going with my washer and fixed it in a timely matter.
Ruth - South Vienna, OH
He went straight to problem and had it solved in less than 5 minutes
Leonard - Dayton, OH
Fast, friendly, and knowledgeable service
Angie - Saint Paris, OH
Steve was very polite and went right to work on the task at hand. He told me information along the way and gave me ideas to try if I thought the refrigerator gasket was not sealing properly.
Carla - Trotwood, OH
They were fast and productive
Suzie - Bellefontaine, OH
Ray - Middletown, OH
He is very professional and knowledgeable
Fred - Greenville, OH
Repairs were done quickly.
Tina - Brookville, OH
Our repair guy was great! He was quick and told me everything that was going on. He offered to take a look at other appliances as well. Our appliances are fairly new and I had no idea how to program them. He showed me everything I needed to know.
Only One I Trust for My Samsung Fridge!
Fiely - Dayton, OH
Received great service from Steve. He was knowledgeable and personable. He gave me an honest and much appreciate opinion on repairing versus replacing and that is a rare find these days. Exceptional service and plan to use him on any future issues I have with my Samsung refrigerator.
Bonnie - Eaton, OH
My service guy was super nice and explained everything and showed me what he found. He was thuro with checking my dryer. I really appreciate that they helped me with the time of which i needed my service. I would like them put on my acct for future needs if they arise.
Service Tech a five star also.
Barbara - Franklin, OH
Denise - West Carrollton, OH
Excellent service!! Tim was on time and professional.
Jr - Dayton, OH
Not happy. Tech said what needed replaced was general wear & tear issue and is not covered under warranty. The dryer makes more noise now than before.
Response from Authorized Service:
Thank you for your feedback! I apologize you did not have a 100% positive experience with our company. Tim will be calling you today to talk further about the repair.
Debra - Beavercreek, OH
Tim was very pleasant and knowledgeable. Very respectful. I would recommend him anyone!
Michelle - Englewood, OH
The service man I had was very nice and knowledgeable - he had a difficult job and did a good job!
very helpful young man Jason
Mary - Springfield, OH
Chiney - Middletown, OH
The technician was very professional and on time.
Markchenah - West Liberty, OH
Shirley - New Paris, OH
Great service and my service was under warranty didn’t cost me anything. All representatives were very kind. Thanks
Wendy - West Milton, OH
Shawn was very professional, personable, and fixed our washer. We appreciate that he carefully diagnosed the problem and did not cause extra work or expense. I have already recommended your business to someone else. Thank you!
Beverly - Dayton, OH
The technician was knowledgeable and very courteous.
The Day Our ‘Fridge Died
Sonny - Dayton, OH
After expending two service calls, and lots of physical effort in installing a new ice maker, Kevin declared our 30-year-old Kitchen-aide refrigerator a lost cause. Internal wiring problems precluded returning the unit to full and effective service. Can’t say enough good about the service he provided on our behalf.
Chris - Mechanicsburg, OH
Service was professional And most importantly repaired correctly the first time and on time
Timely, courteous service.
Denis - Troy, OH
Reynolds - Xenia, OH
Kevin was on time, did a fine job in fixing the problem, cleaned up after the repair ask if I understood the fix and presented me the bill. Kevin was friendly ;,we shared mutual stories, and all in we had a great experience.
Carol - Eaton, OH
Joel - Tipp City, OH
Lawrence - Brookville, OH
Dawn - Bradford, OH
Great diagnostics but machine wouldn’t act up for him so a repair wasn’t done that day.
Hakes - Dayton, OH
Great Service. Very like-able.
Gary - Centerville, OH
Rebecca - Bellefontaine, OH
Very prompt. Excellent communication! Will definitely use again!
Brian - Greenville, OH
Good service and helpful
Mary - Greenville, OH
They let you know when they would be there and if they were going to be late. Explain things on what they were doing and did which was helpful too
Dolores - Dayton, OH
He was very thorough, and made sure everything was done right
Clara - Greenville, OH
I am very happy with how everything is working. And how friendly he was
Sherina - Trotwood, OH
On time timely manner for fix and got straight to the issue
Great and professional service
Mary - Greenville, OH
The repairman was very patient and thorough. He wanted to make sure that he completed the job to satisfaction. My repair went beyond simple and he was very patient.
Robert - Dayton, OH
Ruegsegger - Centerville, OH
Good work but made a mistake that cost me $300.00
Gary - Monroe, OH
Steve didn’t put our water softener discharge line back in drain line. After couple of days we had water all over. Steve came out said drain line was clogged. Service not covered cost us $90.00 .We call plumber cost us $300.00 Days later we had water all over again. I found water softener discharge line on floor put it back in stand pipe. No more water problems. This is what happened to us. Cost us money for some ones mistake.
Response from Authorized Service:
I apologize you did not have a 100% positive experience with our company. I would like to talk further about your experience. Please call Marlise at the office, 937-252-3200. Thank you!
Got the job done
Susan - Tipp City, OH
After one failed visit by a different repairman, Kevin was able to diagnose the problem, order the parts, and return to install them. The frig is now working properly, and I have two thermometers inside to let me keep an eye on the temperature.
Lesa - Lebanon, OH
Was at work-husband says he wasn't there very long,but quickly diagnosed the problem-and charged us quite a bit for his time....so.....probably will shop around next time.
Richard - Arcanum, OH
best service ever
David - Beavercreek, OH
Mary - Bellefontaine, OH
The problem was found and quickly corrected. Steve was friendly and kind.
Davis - Englewood, OH
Greg - Dayton, OH
very good service
Nelson - Dayton, OH
Good job/Excellent scheduling for my leaking washing machine.
Harry C. Weldie, 4912 Bofield Drive, Kettering, Oh - Dayton, OH
Tim did a great job and even tightened the hose on the dryer that had come loose. They are not in the most convenient place and he had to lay on top of counters to get to the back of the washer/dryer. He was nice to deal with. Give Tim a big raise! ! !
Lori - Waynesville, OH
Steve was very flexible and worked around our schedule to get our washer working quickly
Gordon - Medway, OH
Chris - Dayton, OH
Needed more work done than you all provide
Corinne - Jackson Center, OH
Knowledgable Service Tech
Brad - Greenville, OH
Shaun Stephens has done a great job of diagnosing the myriad of problems we've had with our dishwasher. We had another service try multiple times first and they couldn't figure out the issues. Shaun has each time. It's unfortunate we've had multiple issues while still under warranty but that's not his fault
Powell - Dayton, OH
Kevin did a nice job.
Vern - Dayton, OH
Great service , on time, quick diagnosis, follow-up was excellent, couldn’t be more pleased with the service we received!
Scott - Bellefontaine, OH
Very nice guy
Dolores - Dayton, OH
Super service super trch
Amy - Springboro, OH
Steve was very knowledgeable and quick with my washer repair.
Kakar - Dayton, OH
Great customer service
Gary - Bellbrook, OH
Tim was thorough and trustworthy
Kevin was prompt efficient and very professional. A good experience.
Ted - Greenville, OH
Tom - Fairborn, OH
Susan - Dayton, OH
Tim was very professional and quick. He knew what was wrong and fixed it perfectly.
"Long - Beckett Ridge, OH
Great service, but even a better person. You are lucky to have Steve as part of your company. Worked fast with fantastic customer service.
Great service, very knowledgable service rep.
Joanne - Dayton, OH
I am very impressed with the service given for the problem with my dishwasher. Tim was very polite and I enjoyed talking with him. He explained the problem so that even I could understand.
Very courteous and knowledgeable
James - Miamisburg, OH
Michael - Englewood, OH
Identified the problem almost immediately and fied it temporariy until he can get a new patl
Linda - Lebanon, OH
Punctual, courteous and a great diagostic repair man!
Quick, friendly and high-quality repair service
Mike H. - Lebanon, OH
Steve was great to work with on our recent dryer service. Highly recommended!
Larry - Dayton, OH
Great Service. On time quick knowledgeable.
Timely and Well Informed Service
Christopher - Dayton, OH
They kept their word
Chris - Sugarcreek Township, OH
I wasn't there, but the sitter said the repairman was in and out and now my washer is fully operational! They promised it would be fixed on a certain date and time and it was! That is fulfilling a promise!
Kerrie - Dayton, OH
Jean - Bellefontaine, OH
Very good service - it was sure evident that Steve was knowledgeable about determining the cause of our problems!
Sandy - Greenville, OH
Very quick service! So excited to have a working ice maker.
Joyce - Dayton, OH
Tim was very knowledgeable and fixed the problem quickly!
Jones - Dayton, OH
Diagnosed the problem over the telephone, when the part arrived in the shop immediately responded and fixed the microwave
Kathy - Dayton, OH
Brad came in and quickly and efficiently installed refrigerator door.
Todd - Springfield, OH
Company accommodated my request for date/time of onsite service. Tech notified me the day before of anticipated arrival time and actually arrived a few minutes early. Quickly determined the issue, provided a quote for total cost of time & material and completed the replacement of the part. We were not able to confirm the success of the repair at the time due to an area power outage but was able to test soon after once the power was restored and reported the result to Brad.
Great fast service
Nichols - Dayton, OH
Tim came out to assess my stove that wasn’t working. He was able to to fit me in during a time that worked best for me. Due to my stove being old the part needed was a special order and Tim was able to get the special order part installed within days of the initial visit. Great service!
Gerald - Piqua, OH
Kevin quickly isolated and fixed the issue
Mark - Springfield, OH
Everything was done in a very professional way, Very quick and mannerly.
Mohamed - Kettering, OH
Caren - Casstown, OH
Steve called the evening before the appointment to confirm the date and time. He arrived precisely when he said he would. He was friendly, quick and neat and completed the repair to my satisfaction.
Evans - Dayton, OH
Very knowledgable & great customer service
Alicia - Miamisburg, OH
Professional, polite and quick.
Patricia - Fairborn, OH
Curry - Dayton, OH
Sharon - Kettering, OH
Jackie - Fletcher, OH
They did a good job and were very promt to do the job
Debbie - Dayton, OH
Michael - Englewood, OH
Elma - Jamestown, OH
The service center rep was very good at answering questions and getting me scheduled. The service rep was very courteous and knowledgeable. He answered any questions I had. The return with the part was quicker 5an I expected. I highly recommend the service Rep. He was on time, neat about the work, and left no mess. and he fixed the ice maker. THANK YOU!
Richard - West Alexandria, OH
Awesome service person did great job explaining the problem and what he was going to do to make the repair!
Terrye - Huntsville, OH
William - Clayton, OH
Tony - Troy, OH
Professional and great service. On time and quick to respond
Wulff - Eaton, OH
We didn’t have a major problem but the tech handled it very professionally
Samsung washer noise diagnosis. Tub would make noise in the spin cycle. Service tech was friendly, professional and certainly seemed to know his stuf
James - Englewood, OH
Good job and good advise.
Not heard from our two repair requests
Laurie - Tipp City, OH
After three visits, we stopped hearing from representatives. We still have two open repair requests.
Response from Authorized Service:
I apologize for the delay in completing your service. I know you spoke to Robbin this morning but if you need anything else or have additional questions, please call the office! 937-252-3200. Thank you very much for your patience as we work to complete your service call!!
Carlyne - Middletown, OH
Very professional and did a great job! Thanks Steve!
Great Service Awesome Price
Ritchie - Eaton, OH
Marcel - Monroe, OH
Gebhard - Beavercreek, OH
Kinter - Dayton, OH
Service rep did a fine job well knowledged
Mary - Spring Valley, OH
Nice man who apparently knew what he was doing!
Donald - Xenia, OH
Repaired dishwasher quickly.
Karli - Xenia, OH
Great service and in and out within a timely manner.
Diane - New Carlisle, OH
Jeff - Springfield, OH
Means - Dayton, OH
Great service. Very knowledgeable
Ledford - Dayton, OH
Very honest and checked things out.
Paulette - Washington Township, OH
Steve checked ahead to find a time convenient for both of us and called ahead. As he check my washer of 24 years he confirmed what I guessed, time for a new one. Price was reasonable for the call and we were able to discuss features on new washers to help me be ready for the purchase with a knowledge of what I needed in a new washer.
Griesheimer - Medway, OH
Great service, friendly, helpful staff
Susan - Springfield, OH
After steve finished our under warranty replacement , I asked him for his card so I could call him for any future appliance repairs. He was timely in his phone contacts, arrived on time, completed the project in a n efficient manner, was totally professional in appearance and manner, and was very personable. I would highly recommend him without exception.
Linda - Middletown, OH
Steve explained the problem in laymen’s terms. Problem fixed!
Jennifer - Kettering, OH
Vicki - Greenville, OH
Good service, stayed in touch in regards to arrival time. Very courteous.
Steve was great
John - Liberty Township, OH
Steve has been great in fixing our dryer.
Abazarov - Dayton, OH
Charlotte - Piqua, OH
Expected service, very good
Jerry - Dayton, OH
would recommend to others.
good serviceman. Aimed to please!
John - Centerville, OH
Good man and worked in a difficult position to repair our Frige!
Gallaher - Dayton, OH
Melissa - Lewisburg, OH
Steven - Centerville, OH
quick thorough job
John - Dayton, OH
Bob Cole - Dayton, OH
Tim Robertson is a knowledgeable, prepared and prompt technician. Authorized Service always responds with quick appointments.
Very Professional Service,
Jill - Lebanon, OH
Godsey - Tipp City, OH
Kimberly - Fairborn, OH
I was very pleased with my repair experience. Technician gave me helpful information, was polite and answered all my concerns. Unfortunately he had a small work area but handled it like a true pro! Thank you for your quick response!
Great service and knowledgeable technician
Paul - Fairborn, OH
Came and took care of the problems
Brenda - Centerville, OH
Repair man was knowledgeable and efficient. He did a great job.
Robert - Dayton, OH
Customer - Liberty Township, OH
The tech kept asking me to get things for him. Towels, paper towels and left my front door open while he was working. He was not prepared (didn’t bring his own things) and I did not like my front door being left open while he was working
Response from Authorized Service:
I am sorry you did not have a positive experience with our company. If you would like to talk further about your experience, please feel free to call Marlise at the office, 937-252-3200. Thank you!
Corinne - Jackson Center, OH
Very good service
Terry - Cedarville, OH
Did a great job!
Vicki - Lakeview, OH
He was friendly, so efficient and explained the problem and how he was repairing it. Very pleasant experience.
great service man
John - Englewood, OH
Loescher - Beavercreek, OH
Austin - Brookville, OH
Quick and knowledgeable in diagnosing the problem
Mary - Fairborn, OH
Very friendly and knowledgable
David - Franklin, OH
On-time, quick to replace part, friendly
Service tech was very thorough and knowlegible
Ted - Piqua, OH
Service was wonderful and very professional
David - Dayton, OH
Even though it took ordering an additional tool in order to get our washer repaired. Shawn always kept us advised of when he was able to arrive and finished the job quickly. He even swept the floor behind my washer!
Connie - New Lebanon, OH
Tech was thorough and fast
Glad for the expert service.
Ernest - Dayton, OH
WASHER LG WM3575CW Checked unit over found that the rear shock absorber had come out of place so unit wasnÕt spinning out properly. Reinstalled checks ok
WASHER SAMSUNG WA40J3000AW/AA Customer had water lines hooked up backwards .
DISHWASHER WHIRLPOOL WDT720PADH0 Replaced control due to not power to heater. Checks ok
DISHWASHER SAMSUNG DMT400RHS/XAA Checked unit over found that the dispenser wasnÕt opening and wasnÕt draining. Needs new drain pump and dispenser. No repair.
FREEZER KITCHENAID KRMF706ESS01 Replaced control. Adjusted door seal for freezer. Ok
REFRIGERATOR FRIGIDAIRE FFHS2611LWF Checked unit over found blockage in evaporator. Needs new compressor and evaporator. No repair.
REFRIGERATOR SAMSUNG RF261BEAESR Replaced frozen drain tube due to out of ohm range. Checks ok.
REFRIGERATOR ELECTROLUX EI28BS36IS0 Replaced control due to not defrosting. Checks ok.
WASHER MAYTAG MVWX655BW1 Replaced agitator plate because it was completely stripped out. Had to break the plate off because it was seized onto the transmission. Transmission had a little bit of play in it if customer continues to have issues we will have to replace the tub assembly and the transmission.
WASHER WHIRLPOOL GHW9100LW Checks unit over found that the unit had a control issue but only on the heavy duty and drain and spin. No repair needs control.
REFRIGERATOR FRIGIDAIRE LGHX2636TF0 Replaced auger and motor. Ok
DRYER KENMORE 110.6120201 Unit not heating. Found bad centric switch. Motor needs replaced. Customer is going to buy new unit.
DISHWASHER MAYTAG MDB8959SFZ4 Unit not running wash motor. Found connector unplugged at main board. Secured wiring. Dishwasher running ok
REFRIGERATOR SAMSUNG RS25J500DSG/AA ticket. 4150621101 Install new door and ice route cap
RANGE FRIGIDAIRE FGEF3055MWD F11 error. Shorted keypadInstalled new clock assembly and noise filter; pckd up 1 5304495521 (CLOCK)
DRYER SAMSUNG DV48J7770EW/A2 Unit will not run found and replaced broken idler pulley ; used 1 DC93-00634A (IDLER PULLEY) from stock
WASHER SAMSUNG WF45K6200AZ/A2 Customer states that the unit is not spinning out on any load. Did a load size and unit did check out fine. Adv customer to do larger loads.
DISHWASHER WHIRLPOOL WDT790SLYM3 Customer states that the unit is not starting. Found a loose wire to the lock assy.
REFRIGERATOR SAMSUNG RB195BSSB/XAA Tech found last time out he did not hook up a bad motor fan recede it also found another issue with the unit sold out drain line cleared cycle unit test OK
RANGE BOSCH HD18054U/08 Customer states that the front right is not lighting. Found the igniter was sitting Down too low. Remove the burner cap and adjust the igniter. Cycled.
REFRIGERATOR KENMORE 106.7021941 "Found ice build up on the top liner and the back around the evap fan. Thawed out the unit and inspect the unit and did not see any way humidity could get into the unit. Check gasket, water tube to ice maker, check cabinet and liner. Did not see any cracks. Spoke to AHS Dawn. Adv her of the same. Advised her tech was not able to call techline. Autho 107dfwm"
REFRIG/SIDE-BY-S SAMSUNG RS25H5111SR/AA Installed new icemaker called out ice chute cycled unit test OK
REFRIGERATOR WHIRLPOOL GB2FHDXWQ02 Checked unit and found noise coming from water valve cycling to fill ice maker. Customer does not have water line hooked to unit. Ice maker was accidentally turned on. Removed ice maker for customer so this doesnÕt happen again. Please mail out invoice.
DISHWASHER BOSCH SHX3AR75UC/21 Checked unit and could not duplicate concern. Customer stated that unit was full of cold water and pod hadnÕt dissolved. Pod didnÕt dissolve because it was stuck in the upper rack handle. Dispenser is right above handle and customer uses pods in dispenser. When door opened pod dropped into the handle. Advised customer to put pods in the sump area. Ran unit in diagnostics. No error codes and it ran through entire cycle fine. Customer stated she has had electrical issues throughout the house. Unit may have stopped mid cycle because of a power surge. Could not duplicate concern. Please mail out invoice.
WASHER SAMSUNG WA45H7000AW/A2 Checked unit and found wash plate loose causing noise. Removed plate and inspect d shaft for damage. All ok. Applied blue thread lock to bolt and reinstalled wash plate. Ran to test. No more noise. Unit is quiet in high speed spin as well. All ok.
WASHER KENMORE 417.440723 "Removed and replaced drain pump on unit, ran and tested on quick wash and checked drain, unit checks ok upon techs departure"
WASHER SAMSUNG WA50K8600AV/A2 "Removed and replaced board on unit, ran and checked out, checks ok"
RANGE GE KGST307HBL3 "Upon arrival found that unit needs a new EOC board (electronic oven control) upon checking part number and price found that board is NLA., notified customer of findings."
DRYER SAMSUNG DV209AEW/XAA "Upon arrival removed and replaced thermistor on dryer, ran and checked out, unit checks ok upon techs departure"
DRYER WHIRLPOOL GEW9250PW0 "Upon arrival removed and replaced thermistor on unit, ran and checked out, unit checks ok upon techs departure"
WASHER WHIRLPOOL WTW5000DW1 Checked unit over found loose agitator plate. Replaced agitator plate ok.; ordrng 1 W10752283(TSDN) (AGITATOR PLATE )
REFRIGERATOR FRIGIDAIRE LGHD2369TF1 "Removed and replaced damper assm on unit, ran and tested damper, unit checks ok upon techs departure"
WASHER WHIRLPOOL WTW5830SW0 "Checked unit over found gearcase locked up and transmission snapped in half. Needs tub assembly, gearcase and motor. Unit 12-15 years old in laundry room. Not worth fixing due to cost of repair being more then new unit.; rqstng P&A on 1 W10389328 (basket & bal ring) and 1 WH38X135 (trans,rebuilt-direct) and 1 WP63849 (TUB) and 1 WP8529896 (motor switch), states that autho needed"
DISHWASHER KITCHEN AID KUDK02CRBS2 Checked unit over and found that unit has shorted control board and display. Unit is about 10 to 12 years old located in the kitchen.; ordrng 1 WP8531873 (board) and 1 WP8573046 (overlay) and 1 WPW10084141 (cntrl-elec)
RANGE FRIGIDAIRE FFEF3018LWG "Upon arrival, customer claims unit not heating to correct temps. Had customer place cookie sheet on center rack. Preheat oven to 350F. Placed oven thermometer, my meter temp probe both on cookie sheet. At point of preheat signal unit was reading low around 330F mark. Explained to customer that industry wide they recommend 3-4 heat cycles or maybe another 10 mins into the process. Continued to monitor temps rise and fall from as high as 380F to around 330F. Unit did typically even out at least 350F or above. Explained to customer about the pre heat process and cycles. Unit checks ok."
REFRIGERATOR WHIRLPOOL WRF989SDAM02 Customer leaning towards shopping for a new frig. Collected service call fee. If they decide to repair will order display, main control and labor."
WASHER SPEED QUEEN AWN63RSN115TW01 "Opened up unit checked for signs of water residue, none. Proceeded put unit into a large load, let unit agitate, then drain and spin 2x times. No signs of any water leakage at the hoses nor the drain hose or drain pipe. Felt with my hand for any leaks internally around the pump, internal or external hoses, all dry and in cabinet. Suggested customer to get those water valves replaced by a plumber. Unit checks ok, collected service call fee as this is not a unit issue."
WASHER WHIRLPOOL WTW7300DW0 Replaced lid lock check make sure functions lock and unlock multiple times. Unit checks ok. No errors.
REFRIGERATOR FRIGIDAIRE LGHX2636TF0 Defrost drain was plugged up cleaned out and checks ok
REFRIGERATOR HOTPOINT CSX20BAXA AD "Unit not cooling faulty defrost circuit Manufactured 1995; ordrd 1 WR51X442 (heater,defrost) and 1 WR9X489 (control,defrost)"
REFRIGERATOR WHIRLPOOL GSC25C4EYY03 Unit not cooling. Found seized evap fan ; ordrd 1 W2315549 (EVAP FAN)
REFRIGERATOR KENMORE 106.5707179 Kitchen 22 yrs insulation in the door is broken down and causing moisture door would need replaced but not economically to repair & door is NLA Called Terronia-107TSTL
COOKTOP MAYTAG LFGF3027LWA IgniterÕs are not working on several switches need to replace igniter switch harness. Cannot locate parts; rqstng P&A on 1 316580624 (harness-ignitor)
DRYER ELECTROLUX EFMG627UIW0 "Installed new user interface and main board, unit is working properly."
DISHWASHER KITCHEN AID KDFE304DSS0 Unit is not washing dishes properly. Found faulty diverter valve. Replaced valve unit is operating properly4 yrs old kitchen; ordrng 1 W10537869(TS) (diverter mtr)
REFRIGERATOR SAMSUNG RF22KREDBSR/AA Installed parts per IMk bulletin and took pictures as I went and checks ok
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Installed new ice maker and checks ok
REFRIGERATOR FRIGIDAIRE FFTR2021TS0 "Installed new ff and freezer door gaskets, unit checks ok."
REFRIGERATOR WHIRLPOOL WRS571CIDB00 Installed new IMk and checks ok
DISHWASHER GE GDT695SMJ0ES Dishwasher will not turn on need main control. Some LED lights are not working need to user interface ; ordrd 1 WD21X23456 (MAIN CNTRL) and 1 WD21X23462 (kit svc ui top logic. UI)
OVEN GE JB640DR5BB "Installed new infinite switch, unit is heating properly, unit checks ok."
RANGE WHIRLPOOL WFE515S0ES1 Door isnÕt closing properly due to right side hinge being broken. Pin for hinge has broke free and causing door to bind. Unit needs right side hinge. ; ordrng 1 WPW10299224 (hinge-door)
RANGE LG LDG3036ST/01 "Installed new igniter, unit is lighting properly. Checks ok."
REFRIGERATOR FRIGIDAIRE LFHG2251TF3 "Installed new main board and user interface, unit is cooling properly. Checks ok."
WASHER FRIGIDAIRE FFTW4120SW1 Checked unit and found shocks worn on right rear causing tub to lean to one side. This is causing unit to go out of balance easier and not proceeding on to spin cycle. Unit is out of level and needs shims to level. Advised customer to have unit leveled. Unit needs front and rear shocks. ; ordrng 2 5304511328 (SUSPENSION REAR)s and 2 5304511329 (SUSPENSION FRONT)s
WASHER LG WT4870CW "unit will not spin properly, found stator rotor not turning. Needs new stator and rotor. Customer does not want to repair."
MICROWAVE GE JVM1740DM1WW "Checked unit and found humming sound coming from high voltage transformer. Checked transformer and found it getting voltage from main board but not sending to mag tube. Connection from mag tube to hv transformer is burnt up. Unit needs hv transformer, mag tube, capacitor, and diode. ; rqstng P&A on 1 WB27X10011 (capacitor) and 1 WB27X10597 (h.v. diode) and 1 WB27X10868 (trans-hv) and 1 WB27X10939 (magnetron asm)"
RANGE GE JB550G0N2AD "Checked unit over and found control intermittently working. Control isnÕt sensing input. No loose connections or broken buttons. Also one top element is shorted open. Unit needs control which is NLA and one 6Ó element. Unit is in the kitchen and is 28 years old. ; rqstng P&A on 1 WB27X5467 (timer electronic(NLA)) and 1 WB30M1 (surface unit, 6")"
REFRIGERATOR WHIRLPOOL GX5SHDXVB01 Checked unit and found weak cooling in fresh food section due to damper being stuck closed. Ran diagnostics to test damper; damper is getting voltage but will not open. Unit needs damper assembly. ; ordrng 1 W10196393 (damper control assy)
REFRIGERATOR WHIRLPOOL ED5PHAXMS10 "Upon arrival found that unit has a bad cold control, had to jump out contacts on unit to fridge to run; ordrng 1 WP2198202 (thermostat)"
DISHWASHER GE GSD3200G00WW "After running and checking unit found now that motor is not running consistently as it should to pump all water out, Need a new motor assm; rqstng P&A on 1 MOTORASSM, states that autho needed"
WASHER WHIRLPOOL WTW5000DW0 "Put unit into auto diagnostics mode, there is a definite noise coming from transmission. Put unit into a quick wash to fill, and agitate with customer checked numerous times found water seeping from transmission shaft. Drained water, removed agitator bolt, pulled off plate and with it came the hole transmission shaft out of unit. Explained to customer details, this unit is around 4yrs old and has been worked on multiple times from other servicers and us. There is significant corrosion on all the components underneath motor, actuator, capacitor etc and will continue to rust over time. Highly advise to replace all parts otherwise future issue down the road. DO NOT revise having unit repaired at this time but for some replacement option.; rqstng P&A on 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W10752283 (washplate) and 1 W10913953 (actuator) and 1 W11035751 (gearcase) and 1 W11158831 (CAPACITOR) and 1 W11283592 (MOTOR) and 1 WPW10006384
DISHWASHER FRIGIDAIRE FGID2479SD0A "Unit is new dishwasher, upon arrival found water in base of tub. Customer claims unit never completed cycle. Led light was flashing and unit continuous beeping. Customer powered off unit at breaker box. Garbage disposal punchout was checked, removed filter nothing in sump assembly. Used shopvac to remove water. reinstalled unit did not have to unhook any water or electrical. Checked ohm reading on drain pump 32 ohms. Tried to get unit to start or drain nothing, not even a sound. Customer claims at one point that evening he could hear relay clicking back and forth. Suspect faulty relay on board. Ordering new control and drain pump.; ordrng 1 117499450 (CONTROL) and 1 A00044305 (drain pump)"
WASHER WHIRLPOOL WTW5840BW0 "Customer claims unit is only filling or she can't get unit to drain. I put unit into auto diagnostics and only filled, never proceeded to agitation part. Unplugged unit for a few minutes then back in. Tried putting unit back into a quick wash unit only fills then moves slightly again nothing. Problem either with control or actuator. Unit lid is locking and unlocking ok. Obtained stored error codes of F7E6 motor open circuit and F7E5 actuator or shifter error. Unit Fills and drains ok. Ordering new motor and actuator.; rqstng P&A on 1 W10832724 (drive motor) and 1 WPW10006355 (actuator)"
REFRIGERATOR SAMSUNG RF268ABBP/XAA Installed new dye drier and recharged unit temps dropped a few degrees while I was cleaning up; used 1 DA81-06006A (DRIER FILTER) from stock
REFRIGERATOR SAMSUNG RF266ADPN/XAA Error code cond fan motor is open windings ; ordrng 1 DA31-00146H (COND FAN )
REFRIGERATOR FRIGIDAIRE FFTR1821TB0 Frosting up in FZ door and cord causing unit to speed up & slow down ; ordrng 1 241705102 (timer-defrost) and 1 242019701 (harness-wiring) and 1 242193209 (gasket-frzr door)
DRYER WHIRLPOOL WED7500GC0 "Found door and door hinges bent, found front panel with two dents in the door opening. Door will not stay closed. Unit needs new front panel, inner and outer door and hinges. ordrng 1 W11126813 (door) and 1 W11236403 (door) and 1 W11371722 (HINGE) and 1 W11376139 (HINGE) and 1 WPW10459661 (panel)"
RANGE GE JBP35W0H2WW "Found right front burner not connected properly, reconnected burner, unit Checks ok.; schdld next appmnt for 7/12 FRI !"
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA "Found ice maker room frozen up, ordered ice maker kit.; ordrng 1 DA82-02675A (IM SVC KIT)"
MICROWAVE WHIRLPOOL GMC305PDT08 "Found microwave not heating, need oven cart on return. Located in the kitchen, manufactured 2012; rqstng P&A on 1 W10245183 (magnetron) and 1 WP4375020 (capactr-mg) and 1 WP4375079 (thrmst-fix)"
DISHWASHER FRIGIDAIRE FGID2466QF6A "Found latch not locking properly, buttons on user interface not responding. Ordered control, console, and latch assembly.; ordrng 1 5304506663 (console assembly) and 1 5304514670 (CONTROL BOARD) and 1 5304516818 (LATCH)"
WASHER SAMSUNG WA40J3000AW/AA Fixed wire to capacitor so that unit would agitate and spinFor billing purposes only.
DRYER GE GTD45EASJ2WS Replaced drum bearing. Checks OK; ordrng 1 WE03X25576(TSDN) (bearing top asm)
DRYER MAYTAG DE410 Checked unit over found that the thermostats werenÕt cycling properly. Needs thermostats. Customer OKÕd repair; ordrng 1 WP33303391 (thermostat) and 1 WP694674 (thrmst-fix)
WASHER WHIRLPOOL GSQ9631LL1 Checked unit over found that the unit needs new transmission and gear with outer tub. No repair.
COOKTOP FRIGIDAIRE FEF366CCC "Unit need front right burner due to not heating up. ; ordrng 1 318198819 (switch,element 9")"
DRYER GE GTD65EBSJ3WS Replace thermostat and control board. Unit checks OK
WASHER FRIGIDAIRE NO MODEL MISSING DIG Checked unit over found missing model and serial due to wear on the tag. No repair.
WASHER MAYTAG MAV8557AWW Checked unit over found that the lid switch wasnÕt hitting. Adjusted lid switch. Checks ok. Also Checked out ac unit. Need control. No repair
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Replaced icemaker. Checks ok ; used 1 DA97-15217D (ICE MAKER) from stock
DRYER LG DLEX7177WM Replaced rollers. Checks ok; used 1 4581EL3001E (ROLLER) from stock
DRYER FRIGIDAIRE AEQB6400FS0 Checked unit over found control intermittently sending power to heater. Needs control. No repair.
ICE MACHINE SCOTSMAN n/a Cleaned and checked over icemaker.
DRYER GE GTD45EASJ2WS Unit making noise while running. Found loose bearing in bulkhead. Adjusted and test ran. Unit running ok.
WASHER AMANA NTW4516FW2 Unit not spinning clothes out. Found lid lock error.installd new lock. Washer operating ok.Unit is 2 yrs old located in kitchen laundry area.; used 1 W11307244 (LATCH) from stock
REFRIGERATOR WHIRLPOOL WRB322DMBW00 Unit is not cooling. Found faulty control board lost defrost.Customer declined repair.
DRYER GE GTD33EASK0WW Last time out spoke to GE tech line they advised to order fuses itÕs all new fuses unit was still get extremely hot call G tagline spoke to Cory advise to install the blower wheel thermostat; ordrd 1 WE04X26214 (thermostat)
REFRIGERATOR BOSCH B21CL80SNS Call manufacture tech line told him what was going on with the icemaker that it was grinding his vitals replace the icemaker I told him that would be icemaker number three then he went on about possible getting too much voltage to the motor which could be causing it to grime tech lines recommendation new icemaker and ice maker board; rqstng P&A on 1 11016442 (ICE MAKER) and 1 11016457 (BOARD)
REFRIGERATOR KENMORE 106.454238 Icemaker not cycling and optics are faulty... customer declined repair.Per MR. Chronister wanted icemaker removed exposing pigtail in freezer section.7/10/19
REFRIGERATOR SAMSUNG RF28JBEDBSR/AA Icemaker frosting over. Adjusted water line and sealed iceroom.2 yrs old in main kitchen
REFRIGERATOR SAMSUNG RF22M9581SR/AA Ice maker is not making ice. Found that the unit is Jammed up again. Did a video chat with samsung and they want tech to remove all parts and take pictures of everything. Samsung will get back with us or the customer in next couple of business days. ; saved tckt
REFRIGERATOR FRIGIDAIRE FGHS2631PF4A Display is going out. Cannot read temps. Icemaker not working perfectly.. found filll line freezing up. Installed permagum to water inlet to prevent frosting.Unit is operating properly 4 yrs old located in kitchen
REFRIGERATOR HAIER HA10TG31SS Unit not cooling. Compressor is locked up. Too hot to touch. Cannot service sealed system. Butane refrigerant.Michael at LoweÕs stated they will be in contact with customer in the next couple business days for replacement options
REFRIGERATOR SAMSUNG RF25HMEDBSR/AA "Unit not making ice. Found icemaker not cycling properly. Ice clumped together not dispensing. Needs update on icemaker and auger. Installed y clip and sealed iceroom with silicone to prevent further issues. Unit operating properly. Customer also concerned with cracked ice bin. Replaced bin.L1-30289384988 per Stacey at LoweÕs.; used 1 DA82-02367A (Y CLIP), 1 DA97-12540G (AUGER), 1 DA97-14474C (ICE TRAY), and 1 DA97-15217D (ICE MAKER) from stock"
HOME COOKING DUA SAMSUNG NE59J7850WS/AA 03 Customer states that the unit is not heating up all the time will not get to 350 2 out of 10 times.
DRYER GE GTDP200EF3WW Customer states that the unit is not turning on. Found a brown wire what was off of the timer . Reseated wire test ok.
DISHWASHER BOSCH SHP65T55UC/07 Checked unit and found E25 code present. Code is referring to the drain pump cover being off. Customer had found pump cover in bottom of sump when they pulled cover to see if sump was clogged. Reinstalled old sump cover and ran to test. Unit runs fine now. Need to order new pump cover. Old one isnÕt fitting tight into the machine and will come loose again. ; ordrng 1 611322 (lid)
REFRIGERATOR GE GSE25GGHBCBB Customer states that the unit refrigerator section was warm. He notice some ice build up around the damper. He removed the ice and the unit has been cooling off since.
RANGE WHIRLPOOL RF375PXEN0 "Checked unit and found drip pans for 8Ó burners are too large keeping burner from inserting into terminal all the way. One terminal is shorted. Unit needs burner pans and one terminal. Okay for repair per Mary Lou. 22 years old in kitchen. ; ordrng 1 814399 (receptical,surf.unit) and 2 W10196405 (drip bowl)s"
REFRIGERATOR WHIRLPOOL GC3NHAXVY01 Checked unit and found ice maker over filled with ice and ice down into bucket. Thawed out and cycled ice maker to test. Ice maker is shorted causing water valve to stay open and overfill mold. Unit needs ice maker under part warranty. No signs as to why this new ice maker is shorted. No power surges and voltage is normal. ; ordrng 1 WPW10190929 (mold-ice)
WASHER BOSCH WFMC5440UC/15 Customer had issues with closing the door. Found that the door boot spring was not center in the grove.
REFRIGERATOR WHIRLPOOL GB2FHDXWS03 Installed new heater and jazz board. Program the unit. Test ok
WASHER GE GUD24ESSJ0WW Customer states that the unit will not spin out. Tech got the unit to spin out but unit needs a drive tube. Parts and labor customer is looking around 800.Customer is not going to repair the unit.
DISHWASHER KENMORE 665.13229N412 Checked unit and found gasket for dispenser door out of place. Pulled door apart and reinstalled gasket. Opened and closed several times with no issues. Customer uses finish pods in dispenser. This may have caused gasket to come out. Advised customer to throw pod into sump area. Please mail out invoice.
REFRIGERATOR AMANA ABB2222FEB1 "Upon arrival found that imk is stuck in harvest position, the part number given to us for imk was incorrect, that number was for the imk kit that was installed when first purchased; ordrng 1 D7824706Q (ice maker)"
MICROWAVE GE JVM3160DF4WW "Upon arrival found that unit still doing same thing
WASHER KENMORE 110.2002201 "Checked unit over and could not duplicate concern of no agitate. No codes stored, ran diagnostics with no issues, motor, shifter, and capacitor all test good. Ran calibration on unit and reran to test. Still could not duplicate concern. Please mail out invoice."
DRYER SAMSUNG DV363EWBEUF/A1 "Upon arrival ran and tested unit found that wet bar sensor not working correctly on unit, needs replaced ; ordrng 1 DC61-01231A (SENSOR)"
DRYER KENMORE MEDC215EW1 "Checked unit and found exhaust thermal fuse shorted open. Vent is a long run and needs cleaned. Advised customer. Replaced thermal fuse and ran to test.After running found heater shorted to ground and constantly heating. Unit needs heater as well. Replaced and ran to test. All o; used 1 279838 (ELEMENT), and 1 3392519 (FUSE) from stock"
DRYER SAMSUNG DV42H5200EF/A3 Checked unit and found heater shorted open. Replaced and ran to test. All ok. ; used 1 DC97-14486A (ELEMENT) from stock
DRYER WHIRLPOOL MEDB400VQ1 Checked unit and found idler pulley tight causing squealing noise. Installed new idler and ran to test. All ok no more noise.
DISHWASHER SAMSUNG DMT400RHS/XAA "Upon arrival found that unit was leaking water from recently installed drain pump, tech reinstalled pump several times before could get leak to stop, ran and checked out, unit checks ok upon techs departure"
APPLIANCE UNKNOWN JJW2727WS "Upon arrival found that unit is function fine, customer concern was that both upper and lower broil element not working properly, tech ran and checked both elements with customer present and found no issue at this time"
DISHWASHER GE GDT695SMJ2ES "Removed and replaced control board on unit, ran and checked out, had customer observe unit is functioning upon techs departure"
UPRIGHT / CHEST WHIRLPOOL WZF34X16DW01 "Upon arrival, unit was plugged in but turned off from digital control per customer. Tried to turn on, nothing. Unplugged for a few minutes, then plugged in, tried to turn back on again nothing. Light is working, checked connections to control all good. Will order new control to start for troubleshooting.; rqstng P&A on 1 W10847847 (contrl-box)"
DISHWASHER MAYTAG MDB7709AWS2 "Upon arrival removed and replaced console panel, ran and tested with customer present, unit running upon techs departure"
WASHER SPEED QUEEN AWNE92SP113TW01 "Customer claims unit splashing or leaking of water about a cup full? On right hand side. Checked leveling and adjusted lowered left hand side and reset the rear adjusters. Checked with level. Also noted debris plugging up weep holes and cleaned showed customer. Noticed some rust corrosion on front hand side around tub seam. With permission sprayed some WD40 lube to help prevent corrosion. Customer typically uses extra large loads so tested unit with those settings, let unit agitate and then drain and spin out. Check for leaks, none. Continued to adjust front legs and watched agitate took much of the travel out of the unit. Explained all in detail, told customer to continue monitor next few loads. If problem persists the next step would be to replace all springs."
WASHER WESTINGHOUSE WWS833ESO "Upon arrival, customer claims unit makes loud screeching noise upon spinning out with load. Had customer adult daughter load unit with clothes and then had it spin out. At that time could not get unit to make any noise, checked belt ok. Unit is 13yrs old or older. Hard to make out model and serial number. Many of parts becoming obsolete, but suspect noise coming from transmission. Gave customer verbal estimate on a repair cost and they will continue to use it and look for a newer washer. Explained to them that a speed queen would be closest in design and function."
REFRIGERATOR SAMSUNG RF20HFENBBC/AA Def drain leaking and ff fan assy is leaking down into the crisper drawers okd per Dan; ordrng 1 DA82-01415A (LEAK KIT) and 1 DA97-07190K (FF FAN ASSY)
WASHER GE GTW330ASK3WW "Upon arrival found unit had tub full of water, unit was un plugged. Plugged in unit, set to drain and spin. Unit drained ok, customer has hose running into separate line, feeding to a shower base and drain in basement. Drain in shower base will not empty fast enough, hose was submerging in water. Unit caused a backflow into the system. Had customer mount end of hose up higher and out of any water. Pics attached. Put unit back into a quick wash, filled, agitated, drain and spun ok. Unit checks ok."
REFRIGERATOR FRIGIDAIRE FGHG2366PF0 "Upon arrival found much frost build up in unit, there is an air leak or possibly door didnt get sealed shut properly over a period of time. Noted that right hand side seemed out of adjustment. Had customer remove all freezer contents and then removed door and shelving to get unit defrosted and adjusted tracking. Evap fan is working, bimetal good, drain is clear and evap had good frost pattern. Removed icemaker, checked fill tube clear. Manually cycled icemaker and unit did harvest and fill. Told customer to monitor unit if icemaker quit again we can replace. Tightened up handle set screws on unit. Told customer to monitor if further frosting comes."
REFRIGERATOR MIDEA WHD-663FWEW1 "Found freezer door not sealing properly, allowing air to come in and cause frost buildup. Checked for any adjustments to door hinge and ran out front right foot to help tweak the cabinet. Used hairdryer and flat scraper to heat and make adjustment to the door seal. Unit is closing and sealing better and checked with spotlight inside and check for any light coming through the freezer seal. Unit checks ok."
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Unit needs EVAP coil and dye drier ref leak recover and recharge; rqstng P&A on 1 W10143759 (drier (service)) and 1 WPW10608485 (evaporator)
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Ice maker advancing intermittently ; ordrng 1 WPW10300022 (icemaker )
REFRIGERATOR HAIER HTRS18SADW Doors needed adjusted letting warm air in upper left side of ff section ok by Tara
REFRIGERATOR WHIRLPOOL ET8CHMXKQ05 Defrost drain was plugged up cleaned out put a probe down drain & checks okOKÕd by Tara
REFRIGERATOR FRIGIDAIRE GLRS234ZAQ5 Cond fan is locked up cust declined repair
REFRIGERATOR WHIRLPOOL W1TXEMMWQ04 EVAP fan motor is locked up
DRYER FRIGIDAIRE GLEQ942CS0 Found control not responding properly. Rear bearing making loud noise. Needs control board and rear bearing. Located in laundry room manufactured 7/2004; rqstng P&A on 1 134208151 (control board pc) and 1 5303281153 (bearing kit-rear)
REFRIGERATOR WHIRLPOOL WRS322FDAW01 Ice maker heater is open replaced new ice maker
REFRIGERATOR KENMORE 363.9557852 "Ice maker is not filling with water, ordered ice maker and water valve. Unit located in the kitchen, manufactured 3/2007; ordrng 1 WR30X0318 (ICEMAKER) and 1 WR57X10051 (water inlet valv kit)"
REFRIGERATOR SAMSUNG RF263BEAEWW/AA 5 yrs in Kitchen -Called Samsung techline frost built up in liner tried visual support but couldnÕt get thru called AHS refrigerant line touch liner of cabinet and frosting up unit is non repairable Angela- 107ARTL cust to hear back with in a few hours call AHS
REFRIGERATOR BO WHIRLPOOL WRF560SEYM "Found freezer door frozen shut, used steamer to thaw ice, found evaporator drain tube not allowing water to drain properly. Installed new drain tube, unit checks ok.; used 1 W11190084 (DN) (TUBE) from stock"
WASHER GE WJRE5550H1WW "Installed new mode shifter, unit still giving error code for mode shifter. Ordered new shifter and motor control. Two hours on return.; rqstng P&A on 1 WH20X10058 (washer electronic in) and 1 WH38X10017(PW) (WASHING MACHINE SHAFT), states that autho needed"
DRYER FRIGIDAIRE LAQE7000LW0 "Found heating element open. Installed new heating element, unit checks.; used 1 134792700 (ELEMENT) from stock"
WASHER FRIGIDAIRE LTF7000ES0 "Found main control and motor control board not communicating, unit needs main control and motor control board, customer does not want to repair unit."
WASHER LG WT7100CW Checked unit over unit was draining and spinning out fine. No issues
DRYER SAMSUNG DV363EWBEUF/A1 "Found thermostat open, unit not heating. Installed new thermostat. Unit is heating properly. Checks ok.; used 1 DC96-0887C (BRACKET) from stock"
DRYER - ELECTRIC MAYTAG MEDX655DW1 Replaced start switch. Checks ok; ordrng 1 W10563095(TSDN) (relay-pts)
REFRIGERATOR FRIGIDAIRE FFFU14F2QWG "Installed new evaporator fan motor, unit is cooling properly."
DRYER WHIRLPOOL WED4815EW1 Replaced timer checks ok. ; ordrng 1 W10185982(TSDN) (timer)
DRYER AMANA NED4655EW1 "Checked unit over found blown therm fuse and thermal cutoff. Replaced checks ok.; used 1 279816 (FUSE), and 1 3392519 (FUSE) from stock"
REFRIGERATOR SAMSUNG GFE26GSKJSS Checked unit over and found that the customer did not have the ice bucket installed correctly so unit would not dispense. Fixed ice bucket checks
WASHER AMANA NTW4516FW2 Replaced actuator. Checks ok; used 1 W10913953 (ACTUATOR) from stock
REFRIGERATOR WHIRLPOOL GS5SHAXNL00 Checked unit over found that the refrigerator section was developing frost around the return vent coming from a crack in the refrigerator linear around the light bulbs. No repair.
DRYER WHIRLPOOL WED4815EW1 "Replaced thermal fuse, heater and thermal cut off. Checks ok..; used 1 279816 (FUSE), 1 279838 (ELEMENT), and 1 3392519 (FUSE) from stock"
DRYER SAMSUNG DV42H5200EF/A3 Replaced front rollers. Checks ok; used 2 DC97-16782A (PLASTIC SUPPORT) from stock
DISHWASHER ELECTROLUX EW24ID80QS0A "Dishwasher is leaking water. Remove trim accessories from cabinet install. Remove the dishwasher cleaned out water in drip pan in order to run dishwasher to verify source of leak. Found that water is leaking from out underneath the door and needs a new inner door liner with bottom sealOne hour invested in removal of dishwasher to find source of water leak in 45 minutes needed to replace door liner and reinstall dishwasherUnit is at least three years old located in kitchen.; rqstng P&A on 1 A00010702 (liner W/SEAL), states that autho needed"
DISHWASHER FRIGIDAIRE FFBD2406NS0A Checked unit over found build up of food inside if motor area cleared out and fixed wiring to dispenser. Checks ok.
REFRIGERATOR SAMSUNG RS25J500DSG/AA Installed new door. Manufacturing defect.Installed freezer door. Ice route cap broke during replacement.; ordrng 1 DA67-02425A (CAP)
WASHER WHIRLPOOL WTW8500DC2 Cleared out drain pump. Checks ok"
DISHWASHER KITCHEN AID KDTE104ESS1 replaced door seal due to a big tear in the old door seal. Tested unit no leaks.; used 1 W10300924V (GASKET) from stock
DRYER - ELECTRIC GE GTD33EASK0WW "Dryer will not start, found faulty door switch. Replace door switch dryer is running in heating properlyUnit is two years old located in basement laundry area; ordrng 1 WE10X23879 (SWITCH. (TS))"
DISHWASHER FRIGIDAIRE FFBD2406NS0A Checked unit over found power going into control but nothing lighting up on display. Customer to think about repair
REFRIGERATOR KENMORE 795.72036.111 Unit is not cooling. Compressor is running but not cooling. All lines are hot. Needs compressor. Unit is LG manufactured.
WASHER LG WT5101HW Unit will not pump out. Found bad drain pump. Replaced drain pump. Washer draining properly.; used 1 5859EA1004G (DRAIN PUMP) from stock
WASHER ROPER RTW4516FW1 "Customer states unit drips water when not in use installed new water valve , calibration was done. cycled test OK; ordrng 1 W11038689TS (WATER VALVE)"
REFRIGERATOR KENMORE 253.7041341 Unit not cooling properly. Found frosted over evaporator due to door being open defrost unit and tested all components.
WASHER WHIRLPOOL WTW5000DW0 Washer will not spin out. Found stripped hub assembly. Replaced parts listed washer is operating OK; used 1 W10528947 (DRIVE HUB ASSY) from stock
REFRIGERATOR GE PFSF6PKXEBB Customer states the unit is not cooling at all. Found that the unit refrigerator section is all frozen up. Customer needs to shut down the unit 2 days prior to parts being installed; ordrd 1 WR55X11055 (refrigerator control) and 1 WR60X10254 (asm motor fre.)
DISHWASHER GE GSD3200G00BB Install new float stem and water valve started to notice water going in extremely slow and also did not have proper power call tech line tech line advise replace wire harness and water valve spoke to Zack at warranty company they are looking for the wire harness and if not they will buy out the customer tact will notify customer; saved tckt
MICROWAVE LG LMHM2237ST/01 "Installed parts listed, microwave is heating properly"
OVEN SAMSUNG NE59J7630SS/AA Installed new thermal fuse oven is now operating OKThree years old located in main kitchen
OVEN SAMSUNG NE59J7630SS/AA Installed new thermal fuse oven is now operating OKThree years old located in main kitchen
OVEN GLEN WOOD n/a Checked unit and found igniter for oven shorted and constantly sparking. Unit needs spark module and switch. Both parts are NLA. ; rqstng P&A on 1 63008 (SWITCH (NLA)) and 1 66564 (SPARK MODULE (NLA))
OVEN KENMORE 790.974538 Installed new overlay and clock assembly cycled unit test OK also noted that customer does not have a stress clamp or anti-tip bracket
REFRIGERATOR FRIGIDAIRE FFFH17F2QWA Installed new door gasket advise customer to keep door closed for at least 12 hours test OK
REFRIGERATOR WHIRLPOOL WRS322FDAM04 "Checked unit and found a blockage in the evaporator causing no cool. Unit will need evaporator, compressor, and drier.; rqstng P&A on 1 876765 (mtg kit) and 1 W10309988 (compressor) and 1 WP2188822 (evaporator)"