Local Reviews

Authorized Service Rated 4.8 out of 5 stars based on 864 customer reviews

Map of West Chester Township, OH

Steve was the best!!




Review of Authorized Service


Map of Dayton, OH

Great Sevice




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Shawn was great and knowledgeable, providing additional education on how to best maintain our dishwasher


Map of West Alexandria, OH

Awesome




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Map of West Carrollton, OH

Great




Review of Authorized Service

He was very nice and efficient


Map of Springboro, OH

Great Service




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Map of Arcanum, OH

Donald




Review of Authorized Service

Kevin was polite on time and did a great job troubleshooting the problem


Map of Bellefontaine, OH

Great service




Review of Authorized Service

On time, reasonably priced. Had part needed on van to resolve issue with gas stove.


Map of Dayton, OH

Quick and professional




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He was great - on time and very professional. He quickly diagnosed the problem and gave us info on what to do if the problem persisted.


Map of Piqua, OH

Great Service




Review of Authorized Service

Steve was very good, he was very careful with our floor,cabinets, and counter as these are all new things. He did a great job and was very professional.


Map of Englewood, OH

Did a good job.




Review of Authorized Service

Great service. On time. Found out what the problem was. Order the part and had it put on the next day. So far ice maker working just fine. Great customer service. Will use again.


Great service




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Great tech!


Great service and quick!




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Four Years of Great Service




Review of Authorized Service

With Steve’s help we were able to keep the Samsung refrigerator running for 4 years. Thanks for your great service. I Highly recommend Authorized Service and Steve in particular.


Tech needs more training




Review of Authorized Service

He came in with wet feet & tracked water through the house He put a big gouge in the wall which we found AFTER he left, he never mentioned it Pulled the refrigerator out looked at it & stated “we don’t service this brand ( so why was he even there, you knew the brand before hand) Pushed it back & left


Response from Authorized Service:

Mary, I apologize you did not have 100% positive experience with our company. I am committed to improving the quality of all our customer experiences and appreciate you taking the time to give me feedback regarding your experience. Please feel free to call me at the office as soon as possible so we can have further discussion. 937-252-3200 - Thank you! Robbin


Nyhan




Review of Authorized Service

Tim was great thanks for sending such a professional 👍🏻


David




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Was excellent and quick


Outstanding Service




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Brad called before he came, confirmed the model number and brought the expected (correct) replacement part with him. Repaired and gone in approximately 45 minutes.


Excellent Service!




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Kevin was awesome! Professional, punctual, knowledgeable and thorough.


Couldn't be more pleased!




Review of Authorized Service

This company was on the phone with me to set up a service appointment with them before I had even hung up the phone from speaking with a Lowes salesperson. I hate to say it, but I'm not used to that kind of "prompt" service and I was very, very impressed! The office staff were courteous and friendly, and they really cared about getting this repair taken care of for me as soon as possible, and again, wow! The serviceman was in contact with me right away as well, wanting to discuss my situation and then sharing with me how best to go about getting it fixed. A part was needing to be ordered, and I couldn't believe how fast the part came in. We had an appointment set up, but they were actually able to come out sooner, and they called to see if I would like for them to do that. Of course I was ecstatic, so details were discussed, planned and he arrived exactly when he told me he would. He was very pleasant, thorough, and efficient and knew exactly how to take care of my problem. I took a card because there's no doubt in my mind that I will be calling on them to help me again in the future. As far as rating the pricing, my repair was covered with my Protection Plan so that's why I can't rate the cost of the service, but I have no doubt it will get 5 stars as well. I was extremely pleased with the whole process from start to finish and if I could give them a hundred stars, I would. Excellent service in EVERY way!


Great service, very good service tech Steve




Review of Authorized Service

Your company blew my away that they could not only service my 25yr old washer and dryer , but had the correct factory parts as well . Your Tech Steve , was prompt, courteous , and punctual! He went above and beyond my expectations! Your company as well as Steve will be my first call in the future! Greg


Wonderful service




Review of Authorized Service

Wonderful service fixed the problem quickly and was even patient enough for me to sweep the floor before pushing back the range into place.


Fast, efficent service




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Steve was a delight, experienced and quick with repairs.


GREAT SERVICE




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THE SERVICE WE RECEIVED WAS GREAT! 5 STAR. I THINK YOUR COMPANY IS GREAT, BUT YOUR FIELD SERVICE WAS THE VERY BEST. I DO THINK YOUR PRICE WAS VERY HIGH, BUT THAT IS IT.


Super nice




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He did good work and was kind throughout.


Great service




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Great service


Service Pro




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Great service!


Great Service!




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Courteous and Fast




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Steve arrived when he said he would and quickly handled the repair.


Steve gets the job done!




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Knowledgeable, Friendly, Prompt, Courteous. Gets the job done... with a smile. Actually think he enjoys his job! No one like him. Hands down, “old school” kind of guy. Don’t lose him!


He was very helpful




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Mike




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Super fast on time and he did a fine job!


Great Service




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Great




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Very good. He arrived on time, got down to business, and got the dishwasher running.


Great




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Did very good service


Great




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Was prompt, polite and did a good job fixing the problem. We would recommend him.


Great




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He did a great job!


Great service and very professional




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Great company have work this company for years


Tim did a great job.




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Tim did a great job.


Awesome job! Great guy.




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Awesome job!


Great service




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Very knowledgeable and professional


Excellent refrigerator repair




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Genuine Expertise




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Shawn found the problem, which was by no means obvious. Better yet, he found a solution, which required a great deal of patience and determination.


Awesome Service




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Steve is always on time, very friendly and professional! Wants you to be happy and satisfied!! Definitely use them again


Great service




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Tech was on time and very professional


Great service




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Very professional!


Bob




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Very hood


John




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Very Professional




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The Tech was very professional as well as knowledgeable in repairing my refrigerator.


Knows what he is doing




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Great Service




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Very good service.


Great




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He was great very informative. Thank you.


Fantastic service




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Excellent experience. They were able to get us scheduled quickly, Kevin was prompt, professional and courteous.


Good




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Very good




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Good job




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Tim is awesome


Great Service




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Kim




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Great, prompt service.


Great service




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Timely and great service


Great Service!




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Kevin knew exactly what needed to be done when I told him the problem!


Emily




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He was really cute but very professional. I wanted to ask for his number but he was so professional I couldn’t. Fixed my stuff and looked good doing it.


Great service




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Good job




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Great




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Oh he was great


Fast service




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review




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Great service




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Great service people




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Service worker Shane’s “hutch” was excellent. Explained the problem in simple terms. Gave me options and good info. Professional.


Very knowledgeable and courteous!




Review of Authorized Service

Steve arrived at the scheduled time, his shirt was tucked in and his overall appearance was professional. After describing the issues we were having he aptly resolved them. This company should be very proud having someone like him representing them!!


Linda




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Kevin was awesome- very professional and courteous.


Great




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He was wonderful, in fact the entire process was great.


Quick and efficient service




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Technician was skilled, knowledgeable, efficient. Had to order part, which came in quickly and repair completed. Very satisfied.


Maintenance director




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Fridge repair




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Nice Professional Service




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Well Done


Replaced Ice Maker




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Excellent service. Arrived with the required part so there was no need for return visit.


Great service




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Great service




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Professional and knowledgeable


supercalafrajalisticexpealadous




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Tim




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Great service 👍


great work




Review of Authorized Service

Kevin was great a fast worker and a very nice guy. I tried to get my refrigerator fixed through Carmichael's appliances only because that was the people that the warranty department gave me.They were terrible and lied about everything that happened during the time they were here. I'm so glad that I found Kevin and Authorized Service. It only took two days for them to get the part and fix my ice problem. Thanks Kevin I'll be calling you guys if I have any problems again.


Expert advice, friendly service




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Range door handle




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Great service


Doesn’t show up on time




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I was called twice before 8 am and the technician did not show up til 2 hours later. Phone calls were unnecessary and intrusive.


Response from Authorized Service:

Susan, I apologize you did not have 100% positive experience with our company. I am committed to improving the quality of all our customer experiences and appreciate you taking the time to give me feedback regarding your experience. Please feel free to call me at the office anytime if you would like to have further discussion. 937-252-3200 - Thank you! Robbin


Great Customer Service




Review of Authorized Service

Kevin was great at answering my questions as well as quick at scheduling my repair appointment. Great personality for the job!


Ice maker , thawing out !




Review of Authorized Service

They were professional and time management was appropriate! Disappointed that everything gets replaced now days instead fixing issue the whole ice maker was taken out , but maybe it was something that was inside and could not be fixed!


Great Service




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Professional, Knowledgeable, and Efficient


Great service




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Top notch service!


Great service!




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Steve always does a great job! He's fast, efficient, kind and courteous!! Very happy with Authorized Service!


Great




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Great he sounded very knowledgeable and help me a lot fixing my refrigerator and pointed out a few things that I need to watch out for. Very comfortable to be around. And I love his smile.


Excellent




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Great




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He did great! And I'm glad he finally got out our microwave figured out!


Great service




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Great service.


Happy Customer




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Great service. Timely, courteous, fast and reasonably priced local service. Had parts on the truck so one and done!! Will definitely be using them the next time I need appliance repair


Great service




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great service




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The gentleman was very polite ..very knowledgeable.


Great Service




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Quick service




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Great timely service,




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Great




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He was great!


Excellent service. Thanks Brad




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Great




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Great guy




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Great honest service. Time efficient and very pleasant


June




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Jason




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Condemned the fridge best that could be done


Prompt, knowledgeable , technician.




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Excellent trouble shooting/service




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great people!!!!so much better than....S1S they sucked




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Ice maker




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Great service


Nice guy, good work




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Great service




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trusted appliance repair




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Steve has worked on the same Samsung refrigerator four times. Great service each time. Not Steve’s fault Samsung is junk.


Customer service was awful.




Review of Authorized Service

We got the runaround so much from your ladies that answer the phone. No one seem to know when our parts were coming or from where. We waited almost 3 weeks without a refridgerator. The expense for us was not good, between losing food, dry ice, and bags of ice was almost $200. No one was willing to help with that. We will not use Authorized services again. Not that that will make a difference in your business. We are only one customer. However, your repair man, Shawn, was awesome.


Response from Authorized Service:

Teresa, Thank you very much for your feedback regarding your customer service experience with our company. We appreciate your kind words about Shawn as well. I apologize again that we had difficulty locating the part that was needed to complete your repair. Please feel free to call me at the office anytime if you would like to have further discussion. 937-252-3200 - Thank you! Marlise


Greg




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Steve was great! Very thorough, professional and personable. Took time to explain what he observed and patiently answered questions. One of the best techs I’ve worked with.


Steve explained everything thoroughly to us. He was very curtious.




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Insurance report. Very thorough




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We had a dryer fire and needed a technician to check the appliance and attempt to determine the cause of the fire. Shawn called ahead of time to let me know when he would be arriving, and was very professional and helpful. Once I explained the situation, he took the whole dryer apart to check what had happened, and then was able to explain what the probable cause was. Within an hour of him leaving, I was emailed a detailed report that I could send to my insurance company. I was very pleased. I will definitely use them again for my appliance repair needs.


Samsung




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Rhonda




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Tim was fantastic. Very friendly and professional. He was obviously experienced in microwave repairs and was very efficient. My microwave works like new and it’s all due to Tim’s Expertise. He was also great at communicating with me on when he would be here and what he was going to do.


Great Service




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Tina




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Very happy this tec knew his stuff ,I'm very thankful he had a answer were others could not find one.


Great




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He was great. Very professional.


Great Service




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Great service




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Great service




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Professional Service Technician




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Great service at a fair price.




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It was good. Shawn was courteous and helpful.


great




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excellant customer service


Sue




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Great service, very pleasant.


I now have ice when needed




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Outstanding service!




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I was very impressed with his phone call to tell me he would be here ( approximate time) and then his call when he was on his way. Very polite and courteous. Excellent customer service! I was very impressed.


Great service, very professional and thorough.




Review of Authorized Service

Steve went above and beyond the call of duty during and after the service call.


Excellent and Fast Service




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I called in about my refrigerator freezer not producing ice. The technician came, knew what the problem was right away, ordered the part and within a week was back fixing the problem.


Great service, very professional




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Tech was very professional, worked in a timely manner, answered my questions, gave us awesome service


Mike




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Great work


great service




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Everyone at Authorized Service is always so nice and goes over and above. They always take care of the multiple issues I have with the extended warranty on my Samsung refrigerator.


Barb




Review of Authorized Service

Great service. Technician was very nice, showed up on time & did a great job.


Great customer service guy




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Nice guy came out


Great service




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It took Tim only a couple minutes to diagnose the problem with my dishwasher. He had the needed repair parts and took less than 15 minutes to get it fixed. Very professional. Will definitely use Authorized Service the next time I have any appliance repair issues.


Great service




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Steve knew exactly what needed to be done. He was fast and efficient.


Great service!




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Service tech was professional and courteous.


Good service




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bad communication




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We have been without a refridgerator going on 3 wks now. Service was done to start and 2 hrs after tech left the fridge went down again. We have had nothing but a run around to get someone back out here to fix it. our last conversation with them is now we are stuck waiting for wherever they can find the part. We have spent almost $200 on ice and dry ice trying to save our food.


Response from Authorized Service:

Teresa, I apologize you are not having a 100% positive experience with our company. It is not often we are unable to locate a part that is needed to complete a repair. We are still working to source this part as quickly as possible. Please feel free to call me at the office anytime if you would like to have further discussion. 937-252-3200 - Thank you! Robbin


Phil




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Shawn was outstanding. He is a very competent repairman. Very patient and great work ethic.


Great service




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Very professional and friendly, knew what he was doing and talking about. Quick and proficient.


Great Service and very knowledgable




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Very happy with this gentleman.


Very satisfied




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Prompt, pleasant service


Great service, knew his stuff!!




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Shawn was very I formative about our Samsung French door ref. He was very polite to us and I enjoyed conversing with him.


Terrific Service




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Disappointed




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My 16 year old refrigerator was repaired for $262. It didn't work after a few days. I called to have Shaun return and said it was working part of the time and not working part of the time. He came out when it was working and said he couldn't diagnose the problem when it was working. He said to call back when it wasn't working and he would return. I did, but he didn't return. He asked me a couple of questions and said he would have to figure the costs on what he thought it was. He said it would be $172. I was very disappointed he did not return and look at the refrigerator. I called Chris, his boss, and shared my frustration. He said he would talk with Shaun. If I call in the future, I will request that Shaun not return to my home. I have typically had great experiences in the past with other techs.


Response from Authorized Service:

Judy, I apologize you did not have 100% positive experience with one of our technicians. Please know the situation of giving someone your word and then not following through is unacceptable here at Authorized Service. I am committed to improving the quality of all our customer experiences and appreciate you taking the time to give me feedback regarding your experience. Please feel free to call me at the office anytime if you would like to have further discussion. 937-252-3200 - Thank you! Marlise McCallister


very professional and fixed the problem quickley




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Wonderful




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Steve was friendly, knowledgeable and fixed the problem quickly. what more could you want?


Awesome service.




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We have used Authorized Service on many occasions over the last 5 years. Excellent service every time!


Courteous and Professional




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He called ahead to confirm that he could come out the day before he was scheduled. He was able to make a warranty repair the same day within a reasonable amount of time.


Excellent service




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Kevin called me and showed up right on time. Diagnosed and fixed my problem in a timely manner. He explained the repair to me and was very courteous. Thank you Kevin!


Great service




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Great service




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Great Customer Service! And trust me, I have had THE worst experiences with customer service over the past month! Very refreshing to find out that it’s not industry wide!


Great Service




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Would highly recommend Authorized Service!


Quick Service




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Expert knowledge


Great Service!




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Very knowledgeable, on time and dependable. We would highly recommend


Roger




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Great


good service that I couldn't done myself




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Thought I could do this repair but needed a pro. Tim was on time and knew exactly what to do


Very Professional




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Took the time to discuss the problem and what he was doing to correct it. This was under an extended warranty program.


Great service a full day ahead of schedule




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Donna




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Great service. Nice serviceman.


The Best




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Steve was not only professional, and knowledgeable, and pleasant.


Meant to Please




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The service was wonderful.


Eugene




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Excellent


Quick, knowledgeable and solved the problem




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The tech knew exactly what was wrong and just like the night we conceived our first child, in and in about 15 minutes.


satisfied customer




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Very nice technician and service




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Awesome!




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Awesome!


Fast and Professional




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Steve was great. The part was in his truck and he had our washer up and running in a half hour.


Broken fridge




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Steve was very professional and did a great job. Thank you Authorized Service.


Great service call




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It was very good


Great




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It’s fixed




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was great!


Beverly




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Quick service good knowledge of product


Owner




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Great service. Very proficient.


Happy Customer




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Shaun did a great job!


Excellent, Friendly




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Excellent service from scheduling lady on the phone to the technician; every experience has been with friendly and helpful people


Shelly




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Dean




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Professional, very knowledgeable


Great Technician, Quick Service!




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Great Service




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Steve was very professional and polite and very efficient with working through the problems.


Dryer Fixed




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Well, it took a little too long to get the parts to our service technician, but he diagnosed the problem and completed the repair in a very efficient and professional manner. He was a very friendly person and suited us in all areas of his work.


Richard




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great service




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Service individual was very efficient




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Service individual was quick to fix the problem. He was very efficient and professional. He is a very positive representative of your company.


Great Services!




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Tech was very nice did a wonderful job getting it fixed


The service was quick and done well




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Tech showed on time, had the correct part and was fast


Great service




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I had 2 issues with my refrigerator. Work on freezer was completed on second visit. The ice maker did not worked after the part came. Called & Kevin returned and corrected the problem on the third.


Quick repair




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They ordered the piece I needed right away and scheduled me when they had tracking info on it so I could have it repaired ASAP.


Great Service - Great Result




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we made the appointment, talked to the technician and he arrived on time and fixed the problem - very professional.


Great service




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Great communication and service.


Great service




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Professional and on time




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Great support and personality




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The tech was terrific even though our issue resolved itself. Great customer service.


I thought the service charge was very high.




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FASTEST repair




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Paul




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Tim was great




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I appreciate a company that comes on time and sends a true professional to provide service.


Tim  R.

Tim R.

DISHWASHER MAYTAG MDB7759SAW0 Replaced parts listed. Checks ok

Near Riverwood Dr, Beavercreek, OH 45430
Tim  R.

Tim R.

DISHWASHER FRIGIDAIRE FFBD2406NW2A Fixed door latch and remounted dishwasher. Checks ok.

Near Freeman Rd, Centerville, OH 45459
Tim  R.

Tim R.

DRYER LG DLE4970W Checked unit over found pop tabs in blower wheel and rollers needed greased. Checks ok.

Near Beaushire Cir, Dayton, OH 45459
Tim  R.

Tim R.

WASHER GE GTW750CPL1DG Checked unit over found suspension rod had come loose and unit was shaking violently. Reinstalled suspension rod. Checks ok. Instructed customer on loading of the unit.

Near Revere Village Ct, Centerville, OH 45458
Tim  R.

Tim R.

DISHWASHER FRIGIDAIRE FFCD2413UW1A Checked unit over found that the drain pump wire broke. Repaired the wire checks ok

Near Meeting House Rd, Centerville, OH 45459
Tim  R.

Tim R.

DRYER SAMSUNG DV42H5000EW/A3 Replaced motor and control. Checks ok.

Near Suffolk Ct, Dayton, OH 45420
Tim  R.

Tim R.

REFRIGERATOR SAMSUNG RF28JBEDBSG/AA Adjusted waterline and cleared ice around fan. Checks ok

Near Edgewater Dr, Beavercreek, OH 45431
Tim  R.

Tim R.

RANGE LG LRE3012SW Checked unit over found shorted control panel. No repair due to part being NLA

Near Denny Ln, Dayton, OH 45431
Tim  R.

Tim R.

DRYER LG MODEL TAG GONE... Checked unit over found shorted control board. Customer has no purchase receipt or paper work with tag. No repair

Near Olentangy Dr, Dayton, OH 45431
Tim  R.

Tim R.

DRYER GE GTD42GASJ2WW Replaced shorted timer. Checks ok

Near Chatham Dr, Kettering, OH 45429
Tim  R.

Tim R.

DRYER SAMSUNG DV45H7000EW/A2 Replace roller unit checks OK; used 1 DC97-16782A (ROLLER) from stock

Near Waltham Ave, Dayton, OH 45429
Steve M.

Steve M.

WASHER MAYTAG MVWB855DC3 Left rear of lid is broken. Plastic frame is completely shattered not allowing lid to close. Not covered by warranty.

Near OH-56, Mechanicsburg, OH 43044
Steve M.

Steve M.

DRYER GE GTD45EASJ2WS Customer states unit is squeaking while in use periodically. Test ran the unit on high heat tilted and lean forward side to side and front to back could not hear any abnormal noises after unit heated up. Unit operating ok

Near Pisgah Rd, Mechanicsburg, OH 43044
Steve M.

Steve M.

DRYER WHIRLPOOL WED9270XW1 Found crossed wiring through door. Corrected wiring. Unit operating ok

Near Erie St, Bellefontaine, OH 43311
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRF555SDFZ03 Unit not making ice due to seized icemaker. Found unit over filling and freezing icemaker. Installed new icemaker. Unit operating ok.2 yrs old in kitchen ; used 1 W10882923 (ICE MAKER) from stock

Near W Williams Ave, Bellefontaine, OH 43311
Steve M.

Steve M.

DRYER MAYTAG MEDB765FW0 Unit will not start. Found broken door switch. Replaced switch. Unit running ok.; used 1 3406107 (SWITCH) from stock

Near Terry Dr, Troy, OH 45373
Steve M.

Steve M.

WASHER SAMSUNG WA45H7000AW/A2 Found loose connection on cold valve tightened connections. Ran through again and passed test without error.

Near College St, Covington, OH 45318
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE FGSS2635TP8 Condenser fan rattling on cabinet. Secured housing.

Near Spiker Rd, Piqua, OH 45356
Steve G.

Steve G.

COOKTOP GE JB250DDF1BB Customer states that when the oven is on the right rear burner gets hot. Removed the burner element and did show the customer the vent from the oven to where is vents out on the right rear burner. All operations check ok upon tech departure.

Near Harvest Run, Lebanon, OH 45036
Brad A.

Brad A.

WASHER GE GUD27ESSMWW Found lid lock not engaging properly. Installed new lid lock. Unit checks ok.; used 1 UNKNOWN (LID LOCK /TS/DN) from stock

Near Superior Ave, Fairborn, OH 45324
Steve G.

Steve G.

DRYER SAMSUNG DV50K7500EV/A3 01 Customer said that the unit is making a ticking noise. Remove the black sound insulation. Cycled.

Near Wilmington Rd, Lebanon, OH 45036
Steve G.

Steve G.

OVEN GENERAL ELECTRIC JT5500SF2SS Install new pigtail install new main board installed new lower cooling fan and installed new lower thermostat not able to cycle unit customer has to have electrician come back out and hook up the electric to the junction box due to copper to aluminum

Near Crooked Creek Dr, Centerville, OH 45458
Steve G.

Steve G.

WASHER SAMSUNG WF45M5500AP/A5 "Customer states that the unit vibrates, found one of the shocks had come loose. Installed shock , secure bolt, test OK''

Near S Riverview Ave, Miamisburg, OH 45342
Shawn H.

Shawn H.

DRYER MAYTAG MDE6400AYW Upon arrival found unit running but no heat. Removed front and found burnt wire at heater. Heater was replaced in June and wire wasn’t fully inserted on to terminal. Repaired wire and ran to test. All ok. Unit heats fine.

Near Lauderdale Dr, Moraine, OH 45439
Shawn H.

Shawn H.

WALL OVEN WHIRLPOOL RBS245PDT10 Upon arrival found broil and bake elements removed from unit. Tested both and they are good and within spec. Reassembled and ran to test. No voltage from main control to bake element. Relay is shorted open and will not close. Unit needs main control. Part is NLA as of 6/19. Spoke with landlord and advised. They may find part themselves from Ebay or another source. Advised there’d be no part or labor warranty but we would install. Part number is WP8186024 for main control. $75.00 labor plus tax to install.

Near Laurel Dr, Dayton, OH 45417
Shawn H.

Shawn H.

DISHWASHER WHIRLPOOL DU8400XX3 "Installed new drain hose and cleared check valve of debris. Ran unit to test. Unit fills, washes, heats, and drains as it should. All ok."

Near Cornell Dr, Dayton, OH 45406
Shawn H.

Shawn H.

DISHWASHER WHIRLPOOL WDF520PADM7 Upon arrival found sump full of water. Vacuumed out water and inspected sump for blockages. None found. Removed pump and ran to test. Pump is moving freely. Forced air through drain hose and could not get through. Disconnected hose and vacuumed from sink end. Cleared blockage and ran unit to test. Unit drains fine now. Drain hose had a blockage in it causing no drain. All ok.

Near Mayberry Pl, Dayton, OH 45415
Tim  R.

Tim R.

DISHWASHER GE GDF610PMJ2ES Checked unit over found that the unit had a shorted main control and user interface. Also found wiring not connected properly. Unit had no ground wire attached. ; rqstng P&A on 1 WD21X23462 (kit svc ui top logic) and 1 WD21X24900 (CONTROL)

Near E Whipp Rd, Dayton, OH 45440
Shawn H.

Shawn H.

RANGE - GAS GENERAL ELECTRIC P2B940SEJ6SS Customer state that the bake element hasn’t worked from day one (New construction). Checked unit and found brown wire to bake element not connected. Installed wire and preheated unit to 350 to test. Unit heats up fine and within 15 minutes. All ok.

Near Brande Dr, Eaton, OH 45320
Shawn H.

Shawn H.

DRYER ROPER REX4635EQ2 "Upon arrival found unit would not start. Motor hums but no movement. Opened door and bypassed door switch, started unit and turned drum by hand at the same time, motor runs. Ran unit several more starts, unit will start but is sluggish. Unit is heating fine with no issues. Unit needs drive motor and blower wheel. Unit is 20 years old. Customer does not wish to repair due to age and cost."

Near Donlaw Ave, Dayton, OH 45417
Tim  R.

Tim R.

DRYER GE GTD75ECPL1DG Replaced door latch. Checks ok.; ordrng 1 WE01X25316(TSDN) (dryer latch)

Near Revere Village Ct, Centerville, OH 45458
Steve G.

Steve G.

REFRIGERATOR GE GFE29HSDASS Spoke to Wayne at techline I adv him of all the work that has been done he walked me thru on the checking the ; ordrd 1 GEWR17X13060 (PADDLE)

Near Yellow Finch Way, Franklin, OH 45005
Steve G.

Steve G.

RANGE - ELECTRIC MAYTAG MER8674AS0 Customer states unit is not heating up. Found that the terminal block was cracked and burnt cord. Unit was moved away from the wall.

Near Weidner Rd, Springboro, OH 45066
Shaun S.

Shaun S.

DISHWASHER KENMORE 665.13923K011 "Removed and replaced board panel on unit, ran and checked operation with customer present, unit checks ok upon techs departure"

Near Shadowood Dr, Vandalia, OH 45377
Shaun S.

Shaun S.

DRYER - ELECTRIC FRIGIDAIRE FDE647RFS0 "Found that bearing squeeking on back side of dryer, tech greased bearing, ran and checked out, unit checks ok"

Near Maplegate Ct, Dayton, OH 45424
Shawn H.

Shawn H.

REFRIGERATOR FRIGIDAIRE FFTR2021TW2 "Upon arrival found unit plugged in but not running. Unit is in a shed. Unit is in need of garage kit to improve performance during cold temperatures. Installed garage kit. Ran unit to test. Unit is cooling properly. It has a good frost pattern. Fresh food door has issues with the upper bushing. Door is split at bushing allowing door to sag and not seal properly. Unit needs fresh food door assembly. Collected for garage kit install. ; ordrng 1 241798501 (dsp door-refr), used 1 5303918301 (GARAGE KIT) from stock"

Near Twin Township Rd, Lewisburg, OH 45338
Shaun S.

Shaun S.

RANGE-ELEC GE n/a "Upon arrival found that unit was functioning just fine with no issue, tech checked all burners and switches on back side of unit, all checked ok"

Near Amherst Pl, Dayton, OH 45406
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE FGHB2866PFMA "Replaced parts, checked over, showed customer. Unit checks ok."

Near McClure Rd, Union City, OH 45390
Shaun S.

Shaun S.

REFRIGERATOR WHIRLPOOL ET1PHKXPQ01 Found that defrost timer not working correct and thermostat will not cycle off; ordrng 1 COLDCONTROL and 1 DEFROSTTIMER

Near Warner Dr, Englewood, OH 45322
Shawn H.

Shawn H.

REFRIG/SIDE-BY-S WHIRLPOOL WRB322DMBM00 "Upon arrival found unit plugged in and compressor and condenser fan running but no movement from evaporator fan. Put unit in to diagnostics and forced fan on, removed evap cover to inspect. Fan is getting voltage but not moving. Unit needs evap fan motor. ; ordrng 1 W11024089 (motor-evap)"

Near Moore Miller Rd, New Paris, OH 45347
Shaun S.

Shaun S.

MICROWAVE WHIRLPOOL MH8150XJQ-0 Upon arrival found that unit needs a new control board and touchpad.; ordrng 1 MAINBOARD and 1 TOUCHPAD

Near Hawk Watch Way, Dayton, OH 45424
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF30HBEDBSR/AA Installed EVAP ff fan assy and did the ice maker bulletin and took pictures

Near Sunny Glen Ct, Vandalia, OH 45377
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF25HMEDBSG/AA Def drain is plugged needs cleaned - all operations check ok upon tech departure

Near Franklin Ave, Englewood, OH 45322
Kevin M.

Kevin M.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 Installed thermistor per kit and checks ok

Near Latonia Ave, Dayton, OH 45439
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE FRS26ZRGW3 Unit not defrosting needs bimetal & heater send customer a receipt

Near Tucson Dr, Dayton, OH 45417
Shaun S.

Shaun S.

REFRIGERATOR WHIRLPOOL RT14BKXSQ00 "Found unit needs new bi metal and defrost timer unit all froze up, tech needs to call Matt in morning with est; ordrng 1 BIMETAL and 1 DEFROSTTIMER"

Near Parkway Dr, Dayton, OH 45416
Brad A.

Brad A.

WASHER MAYTAG MVWB450WQ2 "Found outer tub with bearings making loud noise, ordered tub, impeller, and hub kit. Located in the laundry room. Manufactured 2011; rqstng P&A on 1 W10193886 (tub outer) and 1 W10820039 (hub) and 1 WPW10077050 (washplate)"

Near North Blvd, Fairborn, OH 45324
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF28JBEDBSR/AA Installed pantry door and did IMk bulletin and took pictures

Near Sugar Run Trail, Bellbrook, OH 45305
Brad A.

Brad A.

REFRIG/REFRIGERA FRIGIDAIRE n/a "Installed new access cover, unit checks ok."

Near Timber St, Fairborn, OH 45324
Brad A.

Brad A.

OVEN MAYTAG MER8775AS "Installed new bake element, unit checks ok."

Near Bareback Trail, Dayton, OH 45434
Brad A.

Brad A.

RANGE LG LRE3061ST/00 "Installed new element and control, unit is working properly."

Near Selma Jamestown Rd, Cedarville, OH 45314
Brad A.

Brad A.

OVEN FRIGIDAIRE FFEF3016TSD "Installed new handle, unit checks ok."

Near Shawnee Trail, Jamestown, OH 45335
Brad A.

Brad A.

WASHER WHIRLPOOL WFW8740DW0 "Installed new control, unit is working properly."

Near Corry St, Yellow Springs, OH 45387
Brad A.

Brad A.

DISHWASHER FRIGIDAIRE FGHD2465NF1A "Installed new console assembly, unit is working properly."

Near Harmony Ln, Fairborn, OH 45324
Brad A.

Brad A.

REFRIGERATOR SAMSUNG RF28HMEDBSR/AA "Installed new main PCB and icemaker, unit checks ok."

Near Snider Rd, Fairborn, OH 45324
Tim  R.

Tim R.

DISHWASHER SAMSUNG DW80K7050UG Spray arm came off and customer lost it. Lowe’s will not cover that. Customer will have to pay for new spray arm and installation. Explain to customer. Customer wants to try to find the spray on will call us back when she finds it or wants us to order a new one.

Near Mantell Ct, Sugarcreek Township, OH 45440
Tim  R.

Tim R.

DISHWASHER BOSCH SHE3AR75UC/08 Checked unit over found that the unit had a loose wire on the terminal block. Fixed connection. Checks ok

Near Crosley Ct, Miamisburg, OH 45342
Tim  R.

Tim R.

DRYER LG DLEX5680W Checked unit over found main control shorted and not shutting off when door was opened other then that unit stopped when it was paused and also stopped at the end of the cycle. No repair per customer.

Near Farnsworth Dr, Dayton, OH 45449
Steve M.

Steve M.

WASHER MAYTAG MVWB835DW0 "F1 E2 error. Main control detects malfunction in motor drive. Inaccurate reading checks while testing stator/motor assembly. Replaced stator and rotor. GEARCASE has previously been replaced by another company. Ran through calibration and service mode. Unit checks out ok; used 1 W10754158 (STATOR), and 1 W10754161 (ROTOR) from stock"

Near Bon Air Cir, Urbana, OH 43078
Tim  R.

Tim R.

WASHER LG WM2277HW Replaced cold water fill valve checks ok.; used 1 5220FR2075L (WATER VALVE) from stock

Near Copper Creek Ct, Miamisburg, OH 45342
Shawn H.

Shawn H.

DRYER - ELECTRIC LG DLEX4370W Installed new thermistor and ran to test. Unit heats fine and doesn’t show air flow error.

Near Diamond Mill Rd, Brookville, OH 45309
Tim  R.

Tim R.

DRYER ELECTROLUX EIMED55IMB0 Checked unit over found control not sending power to display. Reset control and reprogrammed fixed connections on control board. Checks ok.

Near Polo Park Dr, Dayton, OH 45439
Shaun S.

Shaun S.

WASHER SPEED QUEEN AWNE9RSN115TW0 "Upon arrival found that unit had a clogged up fabric softener cup, tech removed cup and cl and old fabric softener out, ran and tested unit checks ok"

Near OH-121, New Paris, OH 45347
Tim  R.

Tim R.

REFRIGERATOR FRIGIDAIRE FFHI1832TS0 Checked unit over found that the icemaker was double filling with water and leaking from the fill tube. Replaced icemaker and installed new fill tube. Checks ok ; used 1 241798224 (ICE MAKER) from stock

Near Umberoak Ct, Sugarcreek Township, OH 45305
Tim  R.

Tim R.

RANGE WESTINGHOUSE WEF357BADA Checked unit over found shorted bake element. Replaced element. Checks ok; used 1 316075104 ([Alt for 316075103) from stock

Near John Adams Ln, Dayton, OH 45459
Steve M.

Steve M.

RANGE SAMSUNG NX58H5650WS/AA Oven bake is short cycling due to faulty bake igniter. Need new igniter Installed new igniter. Unit operating ok; used 1 5303935066 (IGNITOR) from stock

Near E Auburn Ave, Bellefontaine, OH 43311
Steve M.

Steve M.

WASHER WHIRLPOOL WTW4855HW1 Unit not washing. Found drive belt off drive pulley. Reinstalled belt. Unit operating ok

Near Madison Ave, Piqua, OH 45356
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE FGHS2631PF5A Sy EF error. Evap fan not running due to ice in fan. Removed ice and sealed water fill tube area with permagum. Adjusted fill tube as well. Unit operating properly. 2 yrs old in kitchen; used 1 5305877995 (COMPOUND) from stock

Near Caldwell St, Piqua, OH 45356
Kevin M.

Kevin M.

REFRIGERATOR WHIRLPOOL WRV986FDEM00 Needs time but has made about 4 batches of ice now

Near Rhett Dr, Dayton, OH 45434
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRF736SDAM13 Unit leaking rear of unit. Found split water valve housing. Replaced water valve. Unit no longer leaking. Customer has some water damage to floor. *****We are not responsible.****4 yrs old in kitchen; used 1 W10865826 (VALVE) from stock

Near Forest Ave, Piqua, OH 45356
Steve M.

Steve M.

RANGE GE PB975SP1SS Unit keep shutting down while pre heating. Have proper voltage at all heating elements and then unit shuts off. Has two relay boards. Can not access service mode due to bad touch panel. Emailed customer quote for main control. May need sub main as well which is NLA and touch pad is NLA.

Near Greenbriar Dr, Troy, OH 45373
Steve G.

Steve G.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Installed new freezer light and main board. Cycled.

Near College Dictionary, West Chester Township, OH 45069
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE FFTR1814TW5 Unit making loud noise while running from rear of unit. Found the wire harness for condenser fan lodged in fan blade actually cause unit to stop runnning. Re routed harness to prevent contact with fan assembly.

Near Summit Ave, Troy, OH 45373
Steve G.

Steve G.

DRYER GE GFDR270EH1WW Customer states that the unit stops. Found the relay caught fire. Customer is not going to repair the unit.

Near Arcadian Dr, Springboro, OH 45066
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF28HMEDBSR/AA 02 Customer states that the refrigerator section is not cooling. Found ice build up around the evap motor. thawed out the ice build up and move the sensor. Sealed up ice room.

Near E Lower Springboro Rd, Lebanon, OH 45036
Steve G.

Steve G.

DISHWASHER BOSCH SHXM4AY55N/24 Customer states that unit will not start up. Found the wire to the lock was not seated. Plus did advise the customer that she needs small screws to mount to the mounting bracket for the granite counter top.

Near Heather Glen Ct, Springboro, OH 45066
Tim  R.

Tim R.

DRYER GE DCVH680EJ0WW "Check unit over found that hose in drum that hold baffle was worn out and would not hold the baffle in place also making a loud squealing noise when it turns. Customer says it heats up fine but won’t dry clothes and shut down early and clothes are still wet. Needs control and user interface. Unit in laundry room. 10-15 years old; rqstng P&A on 1 WE21X20566 (drum) and 1 WE4M385 (user interface board) and 1 WE4M488 (control bd), states that autho needed"

Near Schenck Ave, Dayton, OH 45409
Steve G.

Steve G.

OVEN WHIRLPOOL WFE510S0AS0 Install new left and right door hinge as well as bottom set screw test OK

Near Sandy Ct, Springboro, OH 45066
Tim  R.

Tim R.

DISHWASHER KITCHEN AID KUDI01ILWH6 Checked unit over found that the start button was shorted out. Needs new console and overlay. Parts is NLA . Unit is in kitchen and about 10-12. ; rqstng P&A on 1 8531818(NLA) (CONSOLE)

Near Sunray Rd, Dayton, OH 45429
Steve G.

Steve G.

REFRIGERATOR FRIGIDAIRE FGHS2631PF4A Installed new user control test OK

Near Umbreit Ct, Miamisburg, OH 45342
Tim  R.

Tim R.

MICROWAVE SAMSUNG ME20H705MSS "Checked unit over found no heat and shorted key pad. Needs main control and door and magnetron. No repair due to cost. ; rqstng P&A on 1 DE92-03624C (CONTROL) and 1 DE94-03237F (DOOR WITH DISPLAY) and 1 OM75P-21-ESGN (magnetron), states that autho needed"

Near David Dr, Miamisburg, OH 45342
Tim  R.

Tim R.

WASHER SAMSUNG WF45K6500AV/A2 "checked unit over found that unit was very loud and spin cycle and drum had rubbed into the rubber boot. Needs complete tub assembly and rubber boot. Not worth repairing.; rqstng P&A on 1 DC97-16086B (INNER DRUM) and 1 DC97-16140N (DOOR BELLOW ) and 1 DC97-16149T (FRONT TUB) and 1 DC97-19673A (REAR TUB), states that autho needed"

Near SUGARCRK Township, OH 45458
Shawn H.

Shawn H.

DRYER KENMORE 110.659624 Upon arrival found unit plugged in and running but no heat. Removed kick plate and found thermal fuse shorted open. Installed new thermal fuse kit and ran to test. All ok. Unit heats and cycles as it should.

Near Bonner St, Dayton, OH 45410
Steve M.

Steve M.

MICROWAVE FRIGIDAIRE FFMV164LSA Installed another monitor switch and new door key.; ordrng 1 5304509459 (MONITOR SWITCH (PW)) and 1 FR5304521952 (DOOR KEY. (TS))

Near E Patterson Ave, Bellefontaine, OH 43311
Steve M.

Steve M.

MICROWAVE FRIGIDAIRE FFMV1645TD Unit keeps popping breaker. Replaced monitor switch unit still pumping breaker. Need all new switches door latch and new door assembly; ordrng 1 5304509457 (LATCH HOOK) and 2 5304509459 (MONITOR SWITCH)s and 2 5304509460 (INTERLOCK SWITCH)s and 1 XXX (DOOR ASSEMBLY )

Near Wagon Wheel Way, Troy, OH 45373
Shawn H.

Shawn H.

DISHWASHER FRIGIDAIRE FFID2426TD2A Upon arrival found unit would drain but flash all lights and not start the load. Unit is loose from countertop. Pulled unit out and aligned door latch and unit would fill and wash. Unit came loose from countertop and latch was misaligned causing no operation. Customer is using stick pads to underside of concrete countertop then unit secures to these via screws. Suggested customer has it installed using other method.

Near Taylorsville Rd, Dayton, OH 45424
Shawn H.

Shawn H.

REFRIGERATOR FRIGIDAIRE FFHT1514QW4 Upon arrival found unit plugged in and running. Fresh food door gasket is torn. Freezer gasket is good. Ok per Tara to replace fresh food gasket. Installed new gasket. All ok. Unit is cooling well. Compressor and all fans running.

Near Leeper St, Dayton, OH 45424
Steve M.

Steve M.

REFRIG/SIDE-BY-S GE PFE29PSDCSS Evap fan not running. Have voltage. Need fan assembly.; ordrng 1 WR60X26866 (fan dc ff evap)

Near OH-540, Bellefontaine, OH 43311
Steve M.

Steve M.

REFRIGERATOR SAMSUNG RF4287HARS/XAA Evaporator cover is completely encased in ice. Main control board is not putting out voltage to defrost heater. Recommend new control and evaporator cover. Please order parts through Mark Cohen once approved; rqstng P&A on 1 DA41-00684A (MAIN CNTRL (MRCNE) ) and 1 DA97-08433L (EVAP COVER (MRCNE))

Near S Range Line Rd, Ludlow Falls, OH 45339
Shawn H.

Shawn H.

WASHER SAMSUNG 110.8287082 Installed motor and ran to test. All ok. Unit agitates and spins fine.

Near Beverly Pl, Dayton, OH 45419
Steve G.

Steve G.

REFRIGERATOR WHIRLPOOL WRF757SDEE01 Customer states that the unit is not cooling at all. No frost pattern at all on either sections. Customer needs both main board.no stress clamp on the water line. ; rqstng P&A on 1 W10830278 (cntrl-elec) and 1 W10843055 (cntrl-elec)

Near Lindfield Dr, Beckett Ridge, OH 45069
Steve G.

Steve G.

OVEN FRIGIDAIRE FEFL79HCB Customer states that the oven is not heating up. Cycled unit and ;neither the bake or the broil come on. ; rqstng P&A on 1 FR316419704 (BLACK OVERLAY) and 1 FR316462868 (CONTROL )

Near S Highview Rd, Middletown, OH 45044
Shaun S.

Shaun S.

REFRIGERATOR SAMSUNG RF263BEAESR/AA Removed and replaced evap cover on unit along with main board unit checks ok

Near Packingham Dr, Englewood, OH 45322
Steve G.

Steve G.

WASHER WHIRLPOOL WFW8300SW00 Unit is not draining or spinning . Tech noticed that the unit spin basket had drop over an inch. The door boot was dug into by the tub. Customer needs a complete tub job. 2 hrs 2 men. ;tub rate Another company was out and we are the second option. Very hard to turn tub by hand/; rqstng P&A on 1 WP280251 (REAR TUB) and 1 WP280251 (FRONT TUB) and 1 WPW10739670 (SHOCKS. FULL SET) and 1 WPWP8540088C (PULLEY) and 1 WPWP8540101 (BELT) and 1 WPWPW10111158 (TUB GASKET) and 1 WPWPW10111435 (BELLOW/DOOR BOOT) and 1 WPWPW10165321 (SPIN BASKET COMPLETE) and 1 WPWPW10283361 (NUT)

Near Running Fox Ln, Mason, OH 45040
Kevin S.

Kevin S.

RANGE BOSCH NIT8668UC "Replaced parts, powered on unit checked each burner multiple times. Unit checks ok. Showed customer."

Near N West St, Arcanum, OH 45304
Shawn H.

Shawn H.

REFRIGERATOR AMANA SMD22TBW "Unit is 23 years old. Upon arrival found unit plugged in and compressor running. Evap cover is frosted over. Thawed out and removed to inspect. Evaporator fan isn’t running, broken wire at defrost bimetal. Unit was repaired a few months ago by another servicer. Appears defrost bimetal was replaced and where the wire was spliced failed. Repaired connection and ran unit to test. Evap fan isn’t running still. Fan has voltage but won’t run. Fan is shorted open. Unit needs evap fan. Collected deductible by card. ; ordrng 1 WP10513803 (motor-evap)"

Near Deerfield St, Dayton, OH 45414
Kevin M.

Kevin M.

REFRIGERATOR AMANA ASD2522WRW01 Replaced ice maker and checks ok; used 1 4317943 (ICE MAKER) from stock

Near Red Coach Rd, Dayton, OH 45429
Shawn H.

Shawn H.

DRYER MAYTAG MEDZ400TQ1 Unit is 12 years old in laundry closet. Upon arrival found unit unplugged. Plugged in and ran to test. Unit shows F-01 and won’t start. Code is a machine control failure. Removed top and inspected control for loose connections. None found. No signs of damage to board. Unit needs machine control. ; ordrng 1 WPW10132445 (cntrl-elec)

Near Ponstone Pl, Dayton, OH 45424
Brad A.

Brad A.

WASHER WHIRLPOOL WFW8740DW1 "Found f3 e1 error code. Found water level sensor clogged, cleaned out hose. Unit is working properly."

Near King St, Yellow Springs, OH 45387
Kevin M.

Kevin M.

REFRIGERATOR WHIRLPOOL WRS950SIAE00 Main brd not communicating

Near Lincrest Pl, Dayton, OH 45424
Shaun S.

Shaun S.

REFRIGERATOR LG LSXS26366S/00 Upon arrival found that disp paddle is broken and disp assm will need to be to replaced est was ok by Mr Troutwine ; ordrng 1 DISPASSM

Near S Main St, Arcanum, OH 45304
Shaun S.

Shaun S.

OVEN HOTPOINT R B787G0Y2BB Found that broil element is out on unit will need to be replaced est was ok by Tara at mcgregor; ordrng 1 WB44X232 (broiler element 240v)

Near Knollcroft Rd, Trotwood, OH 45426
Brad A.

Brad A.

WASHER SAMSUNG WF42H5200AF/A2 "Found one shock not connected properly, causing unit to go out of balance, connected shock securely. Unit checks ok."

Near Ridge Rd, Springfield, OH 45502
Shawn H.

Shawn H.

RANGE - ELECTRIC GE RB787WC3WW Upon arrival ran unit in broil to test. Not getting voltage from control to broil element. Left front burner switch has intermittent short causing no high temp. Unit needs control and switch. ; rqstng P&A on 1 WB24T10029 (inf sw control 1500w) and 1 WB27K10027 (control t08)

Near N Union Rd, Clayton, OH 45315
Shaun S.

Shaun S.

WASHER SPEED QUEEN AWNE9RSN115TW01 "Found that unit is in need of new fill spout, not spraying water in evenly and running out back of unit; ordrng 1 FILLSPOUT"

Near Summerfield Dr, Arcanum, OH 45304
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE LFHB2751TF7 Installed new harness and cont brd

Near Katy Meadow Ct, Fairborn, OH 45324
Kevin S.

Kevin S.

DRYER MAYTAG WED7800XW0 Unit will power on but will not start. Hand moved the drum and noticed belt is broken which will disengage the motor switch. Customer noted it was making a squeaking noise upon issue. Opened up top cover found belt broken off. Ordering new idler and belt.; ordrng 1 WP8547157 (belt) and 1 WPW10547292 (pulley-idr)

Near Kelch Rd, Versailles, OH 45380
Brad A.

Brad A.

RESIDENTIAL REFR FRIGIDAIRE FGHB2868TF Found ice tray fill line frozen up. Installed new fill line kit. Icemaker is working properly. Unit checks OK.; used 1 5303918860 (

Near Saddlebrook Run, Springfield, OH 45502
Brad A.

Brad A.

DISHWASHER SAMSUNG DW80K5050US/AA Found wash motor locked up. Customer considering repair.

Near Hook Rd, Xenia, OH 45385
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE FPBS2777RF0 "Changed parts, checked water dispenser many cup fulls, then cycled icemaker units. Checked the valve assembly in back to make sure there was no leaks. Told customer to pull out and check to monitor. However as for the water droplet coming from fill tube continues to drip at times. The only thing left to try is replace the white or clear water line from union to yellow on the back of the frig that runs up and through cabinet to dispenser assembly through the door. Had to go to electrolux app and lookup part numbers for this model for the correct water lines. ; rqstng P&A on 1 241965906 (tube-water) and 1 242220119 (tube-water)"

Near Verona-Pitsburg Rd, Arcanum, OH 45304
Kevin S.

Kevin S.

DISHWASHER GE GDF610PMJ0ES "Customer states unit does not heat the water and or drying process. Ran unit in quick wash mode for 10 mins. Checked water was not warm. Lots of junk buildup. Heating element appears ok, unit not very old. Noted this model has had issue with heating and float switch mechanism. ; rqstng P&A on 1 WD21X10519 (switch flood) and 1 WD21X22598 (sensor)"

Near Mangen Rd, Yorkshire, OH 45388
Brad A.

Brad A.

WASHER MAYTAG MVWB765FW1 Found transmission making loud noise. Needs new transmission. Customer does not want to repair.

Near Old Clifton Rd, Springfield, OH 45502
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RH25H5611SR/AA Error code 22 ff fan assy and ice maker assy not DISP ice properly; rqstng P&A on 1 DA97-08724N (FF FAN) and 1 DA97-14253A (IMK) and 1 DA97-14263B (CONTAINER )

Near Southside Dr, Troy, OH 45373
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE FGSS2635TF1 Solenoid not activating and damper not closing like it should staying open and sensor for ff section; rqstng P&A on 1 240597203 (sensor) and 1 241675704 (solenoid assy) and 1 241853801 (damper assy) and 1 242303501 (housing) and 1 242305201 (housing cover) and 1 5304504451 (motor)

Near Silver Pheasant Ct, Dayton, OH 45424
Brad A.

Brad A.

MICROWAVE FRIGIDAIRE FGMV175QFA "Found unit blowing fuses, talked to Techline, spoke to Paul, was advised to replace magnetron and transformer. Ordered magnetron and transformer. Located in the kitchen, manufactured 8/2016; rqstng P&A on 1 5304464072 (magnetron) and 1 5304464075 (hi volt transformer), states that autho needed"

Near Adlyn Rd, Springfield, OH 45505
Brad A.

Brad A.

DRYER WHIRLPOOL WED4815EW1 "Found element open, found timer not advancing. Ordered timer and element.; ordrng 1 279838 (element,heater) and 1 WPW10185982 (timer)"

Near Amarillo Ave, Springfield, OH 45503
Tim  R.

Tim R.

RANGE BOSCH HDIP056U/1 Checked unit over found that the front right burner had a bad connection on the burner switch causing unit to kick breaker. Fixed connection. Checks ok

Near Harman Blvd, Dayton, OH 45419
Tim  R.

Tim R.

RANGE - ELECTRIC FRIGIDAIRE FEF455WFBE Replaced heating element. Checks ok

Near Pobst Dr, Dayton, OH 45420
Tim  R.

Tim R.

DISHWASHER SAMSUNG DW7933LRASR/AA Checked unit over found that the door seal was leaking. Adjusted door seal and instructed customer on detergent usage.

Near Hawthorne Glen Trail, Dayton, OH 45440
Tim  R.

Tim R.

DRYER SAMSUNG DV50F9AFEVP/A2 Removed sock from around the dryer blower wheel. Checks ok.

Near E Whipp Rd, Dayton, OH 45440
Tim  R.

Tim R.

REFRIGERATOR WHIRLPOOL ED2VHEXTQ01 Checked unit over found temperature in freezer and refrigerator both at the correct temperature seal on both sides good no issues we could detect. Called homebuyers and reported.

Near Piper Ln, Dayton, OH 45440
Tim  R.

Tim R.

RANGE SAMSUNG NE595R0ABSR/AA Replaced switch and burner. Checks ok

Near Centerwood Ln, Dayton, OH 45429
Tim  R.

Tim R.

WASHER LG WM3001HPA Checked unit over found rear bearings are worn out. Unit needs new tub assembly. No repair due to cost.

Near Sparrow Pond Ct, Dayton, OH 45458
Tim  R.

Tim R.

REFRIGERATOR JENN AIR JCD2389DES Model tag missing. Replaced bad door switch in dispenser. Checks ok; used 1 5304509460 (MICRO SWITCH) from stock

Near Stoneyridge Dr, Dayton, OH 45429
Tim  R.

Tim R.

REFRIGERATOR FRIGIDAIRE FGHB2866PF2 Replace thermostat and control due to unit not defrosting. Checks ok.

Near Tyrol Trail, Dayton, OH 45459
Steve M.

Steve M.

WASHER WHIRLPOOL WTW7300DW0 F2e1 stuck key error code. unit leaking water. Found main home sewer drain backing up. Checked unit over completely. Unit operating ok

Near County Rd 1, Bellefontaine, OH 43311
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE FFTR2021TW2 Unit not cooling properly. Installed garage kit; used 1 5303918301 (GARAGE KIT) from stock

Near Stockham Dr, Piqua, OH 45356
Steve M.

Steve M.

DISHWASHER SAMSUNG DW80M2020US/AA00 Installed new water valve. Unit operating ok.1.5 yrs old in kitchen.

Near Severs Dr, Piqua, OH 45356
Steve M.

Steve M.

DISHWASHER BOSCH SHE3AR52UC/21 Noisy operation. Found drain pump loose from rubber grommet hanger. Secured drain pump assembly.

Near Wilson Ave, Piqua, OH 45356
Steve M.

Steve M.

WASHER MAYTAG LAT2301AAE Hot water not filling. Found clogged filter screen. Removed sand cleaned both hot cold valve screens. Unit operating ok

Near W Broadway St, Tipp City, OH 45371
Steve M.

Steve M.

WASHER WHIRLPOOL WTW6400SW3 Installed new drain pump assembly. Unit operating properly.

Near OH-571, Tipp City, OH 45371
Steve G.

Steve G.

REFRIGERATOR GE PFE28RSHGSS Installed new dispenser board and install new refrigerator dispenser assembly board on top of left door cycled unit test OK

Near E Senour Dr, West Chester Township, OH 45069
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE FFSS2615TS2 Unit not dispensing ice. Found loose auger drive. Tightened auger drive key. Unit operating ok.

Near Robin Hood Ln, Troy, OH 45373
Steve G.

Steve G.

WASHER MAYTAG MY;WF835DW4 Customer is getting LF error code. Installed new water valve assy. Cycled. ; pckd up 1 W11165546 (valve)

Near Meadowlark Dr, Carlisle, OH 45005
Steve G.

Steve G.

REFRIGERATOR FRIGIDAIRE FGHI2164QF0 "Found unit was leaking. Installed new Ferrell, clean out drain line. ; pckd up 1 A04520001 (ferrule)"

Near S Dixie Hwy, Franklin, OH 45005
Steve G.

Steve G.

REFRIGERATOR FRIGIDAIRE LGHB2869TF Customer states that the unit is not making ice. Found the water tube was frozen up. Installed new hose kit ; pckd up 1 241920106 (FILL TUBE )

Near Ryan Ct, Monroe, OH 45050
Steve G.

Steve G.

DRYER SAMSUNG DV45K6200EW/A3 Customer states that the unit was not starting. Was able to get the unit to start. Cycled unit several times.

Near Marymont Ct, Middletown, OH 45042
Shawn H.

Shawn H.

REFRIGERATOR FRIGIDAIRE FRS26KR4JW0 Installed all provided parts and ran to test. All ok. Condenser fan is running and ice maker cycles with no leaks. Advised customer ice bucket would be full in 24 hours and to dispose of first bucket.

Near Brookview Ave, Dayton, OH 45409
Shawn H.

Shawn H.

RANGE - ELECTRIC LG LRE3060ST/00 Installed all provided parts and ran to test. All burners work and cycle as they should. Preheated oven to 350 to test. Unit preheated to 350 within 10 minutes. All ok.

Near N Sunrise Ave, Dayton, OH 45426
Shawn H.

Shawn H.

REFRIGERATOR/TOP HAIER n/a Installed compressor electrical recall kit and ran unit to test. Unit powered up and all functions work. Removed evap cover to inspect frost pattern. Unit is developing a frost pattern. Advised customer temps would be within normal in 24 hours and to monitor.

Near US-35, West Alexandria, OH 45381
Shawn H.

Shawn H.

WASHER MAYTAG MVWX655DW1 "Installed new control board and ran calibration, then ran auto test. All ok. No error codes and unit calibrated fine."

Near S Fuls Rd, Farmersville, OH 45325
Shaun S.

Shaun S.

REFRIGERATOR FRIGIDAIRE FPBC2277RFJ "Upon arrival removed and replaced filter on unit, also steamed out fill tube line, ran and tested unit with customer present, showed customer imk was filling with water, unit checks ok upon techs departure"

Near Diamond Mill Rd, Brookville, OH 45309
Shaun S.

Shaun S.

DISHWASHER FRIGIDAIRE LFID2426TF2A "Upon arrival found that unit was over suds and unit not draining due to clog in drain hose, cleared all suds and cleared clog, ran and checked out, unit checks ok"

Near Coleraine Dr, Dayton, OH 45424
Shaun S.

Shaun S.

OVEN KENMORE 790.7751381 "Upon arrival customer complaint of getting error code off of oven when unit is running, tech ran and checked oven couldn’t find issue with range at this time, customer to observe unit and check error code if problem continues"

Near Baltimore St, Dayton, OH 45404
Kevin S.

Kevin S.

RANGE FRIGIDAIRE FFEF3018LWE "Replaced switched, tested unit checks ok."

Near Chestnut Cir, Greenville, OH 45331
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RSG257AARS/XAA Installed lower FZ door hinge

Near Elmway Dr, Dayton, OH 45415
Kevin S.

Kevin S.

RANGE FRIGIDAIRE FGGF3047TFE "Replaced EOC. Tested button functions, light both bake and broil. Checked heat temps with bake and broil. Unit checks ok."

Near US-36, Greenville, OH 45331
Kevin S.

Kevin S.

DISHWASHER FRIGIDAIRE GLD2350RCB0 "Customer claims unit had no power, called and talked to realtor. Upon arrival met customers mother in the home. Went to garage to find breaker to dishwasher was turned off. Flipped on breaker, put unit into a light wash. Unit filled and washed let run for 10 mins, then canceled and drained ok. proceeded to put unit into a normal wash with sanitize function to check make sure heating element was ok and not tripping breaker. Unit checks ok, called realtor. "

Near N Ohio St, Greenville, OH 45331
Kevin M.

Kevin M.

REFRIGERATOR LG LFXC24726S/03 Thawed out auger motor ACQ90087901

Near Lord Fitzwalter Dr, Miamisburg, OH 45342
Kevin M.

Kevin M.

REFRIGERATOR WHIRLPOOL WRV986FDEM00 Installed IMk and fan and checks ok

Near Rhett Dr, Dayton, OH 45434
Kevin M.

Kevin M.

REFRIGERATOR KITCHEN AID KSCS25FVWH01 Installed water valve and instructed cust not getting good water pressure to the unit would need Plummer

Near Stone Lake Dr, Dayton, OH 45429
Kevin M.

Kevin M.

REFRIG/SIDE-BY-S FRIGIDAIRE FGHC2331PFAA IMk leaking causing it to leak into the motor installed ice maker and adjusted fill tube called warrantech for authorized per Dava; used 1 5303918344 (ICE MAKER) from stock

Near Greenfinch Dr, Miamisburg, OH 45342
Brad A.

Brad A.

REFRIGERATOR SAMSUNG RF28JBEDBSR/AA "Installed new ICEMAKER service kit, unit checks ok."

Near S Broadmoor Blvd, Springfield, OH 45504
Tim  R.

Tim R.

DRYER SAMSUNG DV42H5000EW/A3 "Checked unit over found that the unit had a bad burning smell and would start then immediately shut down after 4-5 seconds. Found shorted control and motor completely black for overheating. Need motor and control. Unit is 5-10 years old in laundry room.; rqstng P&A on 1 DC92-01596D (CONTROL) and 1 DC93-00101N (MOTOR), states that autho needed"

Near Suffolk Ct, Dayton, OH 45420
Brad A.

Brad A.

DRYER - ELECTRIC SAMSUNG DV365ETBGWR/A3 Found dryer motor start windings not working properly. Needs new motor. Customer considering repair.

Near Gander Rd E, Dayton, OH 45424
Brad A.

Brad A.

REFRIGERATOR SAMSUNG 1111111

Near Snider Rd, Fairborn, OH 45324
Tim  R.

Tim R.

DRYER SAMSUNG DV56H9100EG/A2 Replaced display due to locking up and not being able to select a cycle. Checks ok.; ordrng 1 DC92-01647A(TSDN) (DISPLAY)

Near Bennington Way, Centerville, OH 45458
Steve G.

Steve G.

OVEN KITCHEN AID KEBC207SS03 Removed board to be rebuilt--. ; saved tckt

Near Kempton Ct, Liberty Township, OH 45044
Tim  R.

Tim R.

RANGE - ELECTRIC MAYTAG MET8720DS00 Replaced light build and adjusted oven temperatures for upper oven. Replaced bake element for lower oven. Checks ok. Unit has to be removed from to replace bake element. Removed cabniet pieces and pulled unit out. Unit needs second man to pull out on carpet anc; ordrng 1 W10249981(TS) (elmnt-bake)

Near Jassamine Dr, Dayton, OH 45449
Steve M.

Steve M.

RANGE SAMSUNG NE59N6630SG Display is flickering. Needs to be replaced 1.5 yrs old; ordrng 1 DG07-01005A (DISPLAY )

Near Cambrian Rd, Cable, OH 43009
Steve G.

Steve G.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Unit is being transported back to vendor. tech want to go out there and double check the wire harness going to the door; schdld next appmnt for 11/25 MON !

Near Autumn Dr, Middletown, OH 45042
Shaun S.

Shaun S.

MICROWAVE FRIGIDAIRE FGMV176NTF "Upon arrival found that unit is popping fuses as soon as door is shutting, tech to replace all switches again under parts warranty and also ordering new switch holder; ordrng 1 LOWERSWITCH and 1 MIDDLESWITCH and 1 SWITCHHOLDER and 1 UPPERSWITCH"

Near Palomino Ave, Vandalia, OH 45377
Steve G.

Steve G.

WASHER SAMSUNG WA45M7050AW/A4 03 Customers gear case is locked up; rqstng P&A on 1 DC93-00309B (STATOR/ROTOR KIT) and 1 DC97-16984A (GEARCASE)

Near Mc Guire Ave, Middletown, OH 45044
Shawn H.

Shawn H.

REFRIGERATOR WHIRLPOOL WRT348FMEB00 Upon arrival found unit plugged in but no operation from compressor or any fans. Unplugged unit and plugged back in. No operation still. Removed control to check for voltage and found voltage to board but no output to loads. Removed connections and reinstalled. Board powered up and compressor kicked on. All fans are running. Let unit run to check for developing frost pattern. Frost pattern is good. Unit has an intermittent short in the control. Unit needs control board. ; ordrng 1 W11085365 (cntrl-elec)

Near Mario Dr, Dayton, OH 45426
Steve G.

Steve G.

DISHWASHER SAMSUNG DW80F800UWS/AA 01 "Customer unit will not turn on, found power to the main board. ; rqstng P&A on 1 1111 (MAIN BOARD. BOTTOM) and 1 2222 (DISPLAY BOARD)"

Near Merritt Pass, Springboro, OH 45066