Steve was the best!!
Linda - West Chester Township, OH
Kevin - Dayton, OH
Shawn was great and knowledgeable, providing additional education on how to best maintain our dishwasher
Greg - West Alexandria, OH
Josh - West Carrollton, OH
He was very nice and efficient
Dawn - Springboro, OH
Donald - Arcanum, OH
Kevin was polite on time and did a great job troubleshooting the problem
Brett - Bellefontaine, OH
On time, reasonably priced. Had part needed on van to resolve issue with gas stove.
Quick and professional
Bill - Dayton, OH
He was great - on time and very professional. He quickly diagnosed the problem and gave us info on what to do if the problem persisted.
James - Piqua, OH
Steve was very good, he was very careful with our floor,cabinets, and counter as these are all new things. He did a great job and was very professional.
Did a good job.
Barbara - Englewood, OH
Great service. On time. Found out what the problem was. Order the part and had it put on the next day. So far ice maker working just fine. Great customer service. Will use again.
Candy/ - Tipp City, OH
Great service and quick!
Misty - Bradford, OH
Four Years of Great Service
Ronnie - Springboro, OH
With Steve’s help we were able to keep the Samsung refrigerator running for 4 years. Thanks for your great service. I Highly recommend Authorized Service and Steve in particular.
Tech needs more training
Mary Anne - Dayton, OH
He came in with wet feet & tracked water through the house He put a big gouge in the wall which we found AFTER he left, he never mentioned it Pulled the refrigerator out looked at it & stated “we don’t service this brand ( so why was he even there, you knew the brand before hand) Pushed it back & left
Response from Authorized Service:
Mary, I apologize you did not have 100% positive experience with our company. I am committed to improving the quality of all our customer experiences and appreciate you taking the time to give me feedback regarding your experience. Please feel free to call me at the office as soon as possible so we can have further discussion. 937-252-3200 - Thank you! Robbin
Vincent - Dayton, OH
Tim was great thanks for sending such a professional 👍🏻
Dave - Franklin, OH
Was excellent and quick
George - Dayton, OH
Brad called before he came, confirmed the model number and brought the expected (correct) replacement part with him. Repaired and gone in approximately 45 minutes.
Lawrence - Englewood, OH
Kevin was awesome! Professional, punctual, knowledgeable and thorough.
Couldn't be more pleased!
Janet - New Carlisle, OH
This company was on the phone with me to set up a service appointment with them before I had even hung up the phone from speaking with a Lowes salesperson. I hate to say it, but I'm not used to that kind of "prompt" service and I was very, very impressed! The office staff were courteous and friendly, and they really cared about getting this repair taken care of for me as soon as possible, and again, wow! The serviceman was in contact with me right away as well, wanting to discuss my situation and then sharing with me how best to go about getting it fixed. A part was needing to be ordered, and I couldn't believe how fast the part came in. We had an appointment set up, but they were actually able to come out sooner, and they called to see if I would like for them to do that. Of course I was ecstatic, so details were discussed, planned and he arrived exactly when he told me he would. He was very pleasant, thorough, and efficient and knew exactly how to take care of my problem. I took a card because there's no doubt in my mind that I will be calling on them to help me again in the future. As far as rating the pricing, my repair was covered with my Protection Plan so that's why I can't rate the cost of the service, but I have no doubt it will get 5 stars as well. I was extremely pleased with the whole process from start to finish and if I could give them a hundred stars, I would. Excellent service in EVERY way!
Great service, very good service tech Steve
Greg - New Carlisle, OH
Your company blew my away that they could not only service my 25yr old washer and dryer , but had the correct factory parts as well . Your Tech Steve , was prompt, courteous , and punctual! He went above and beyond my expectations! Your company as well as Steve will be my first call in the future! Greg
Krista - Yellow Springs, OH
Wonderful service fixed the problem quickly and was even patient enough for me to sweep the floor before pushing back the range into place.
Fast, efficent service
Dana - Miamisburg, OH
Steve was a delight, experienced and quick with repairs.
Bob - Vandalia, OH
THE SERVICE WE RECEIVED WAS GREAT! 5 STAR. I THINK YOUR COMPANY IS GREAT, BUT YOUR FIELD SERVICE WAS THE VERY BEST. I DO THINK YOUR PRICE WAS VERY HIGH, BUT THAT IS IT.
Stephanie - Dayton, OH
He did good work and was kind throughout.
Ceceil - Greenville, OH
Bryan - Miamisburg, OH
Nelda - Gordon, OH
Courteous and Fast
David - Tipp City, OH
Steve arrived when he said he would and quickly handled the repair.
Steve gets the job done!
Doug - Miamisburg, OH
Knowledgeable, Friendly, Prompt, Courteous. Gets the job done... with a smile. Actually think he enjoys his job! No one like him. Hands down, “old school” kind of guy. Don’t lose him!
He was very helpful
Randy - Enon, OH
Michael - Dayton, OH
Super fast on time and he did a fine job!
Siva - West Chester Township, OH
Ciela - Dayton, OH
Very good. He arrived on time, got down to business, and got the dishwasher running.
Wheeler - Greenville, OH
Did very good service
Dan - Casstown, OH
Was prompt, polite and did a good job fixing the problem. We would recommend him.
Andrew - Troy, OH
He did a great job!
Great service and very professional
Howard - Dayton, OH
Great company have work this company for years
Tim did a great job.
Earl - Dayton, OH
Tim did a great job.
Awesome job! Great guy.
Bob - Mechanicsburg, OH
Tom - Englewood, OH
Very knowledgeable and professional
Excellent refrigerator repair
Katharine - Bradford, OH
Jamie - Bellbrook, OH
Shawn found the problem, which was by no means obvious. Better yet, he found a solution, which required a great deal of patience and determination.
Angie - Lebanon, OH
Steve is always on time, very friendly and professional! Wants you to be happy and satisfied!! Definitely use them again
James - Carlisle, OH
Tech was on time and very professional
Shelley - Springfield, OH
Wagner - Dayton, OH
John - Arcanum, OH
Tresia - Dayton, OH
The Tech was very professional as well as knowledgeable in repairing my refrigerator.
Knows what he is doing
Robert - Springboro, OH
Carol - Lakeview, OH
Very good service.
Joe - Greenville, OH
He was great very informative. Thank you.
Robin - Beavercreek, OH
Excellent experience. They were able to get us scheduled quickly, Kevin was prompt, professional and courteous.
Jack - Lewisburg, OH
Willie - Dayton, OH
Jstar - Dayton, OH
Tim is awesome
Darlene - Englewood, OH
Kimberly - Greenville, OH
Great, prompt service.
Ashley - Dayton, OH
Timely and great service
Nelda - Gordon, OH
Kevin knew exactly what needed to be done when I told him the problem!
Emily - Dayton, OH
He was really cute but very professional. I wanted to ask for his number but he was so professional I couldn’t. Fixed my stuff and looked good doing it.
Cindy - Dayton, OH
Shiela - Dayton, OH
Dave - New Carlisle, OH
Oh he was great
Ed - Springboro, OH
Diane - Dayton, OH
Althia - Dayton, OH
Great service people
Kate - Dayton, OH
Service worker Shane’s “hutch” was excellent. Explained the problem in simple terms. Gave me options and good info. Professional.
Very knowledgeable and courteous!
Brian - Bellefontaine, OH
Steve arrived at the scheduled time, his shirt was tucked in and his overall appearance was professional. After describing the issues we were having he aptly resolved them. This company should be very proud having someone like him representing them!!
Linda - Centerville, OH
Kevin was awesome- very professional and courteous.
Sally - Centerville, OH
He was wonderful, in fact the entire process was great.
Quick and efficient service
Carrie - Franklin, OH
Technician was skilled, knowledgeable, efficient. Had to order part, which came in quickly and repair completed. Very satisfied.
Traditions - Beavercreek, OH
Bernard - Washington Township, OH
Nice Professional Service
David - Belle Center, OH
Replaced Ice Maker
Norman - Dayton, OH
Excellent service. Arrived with the required part so there was no need for return visit.
Sandra - Miamisburg, OH
Anita - Fairborn, OH
Professional and knowledgeable
Kay - Dayton, OH
Tim - Fairborn, OH
Great service 👍
Greg - Dayton, OH
Kevin was great a fast worker and a very nice guy. I tried to get my refrigerator fixed through Carmichael's appliances only because that was the people that the warranty department gave me.They were terrible and lied about everything that happened during the time they were here. I'm so glad that I found Kevin and Authorized Service. It only took two days for them to get the part and fix my ice problem. Thanks Kevin I'll be calling you guys if I have any problems again.
Expert advice, friendly service
Holly - Xenia, OH
Range door handle
Bob - New Lebanon, OH
Doesn’t show up on time
Susan - Moraine, OH
I was called twice before 8 am and the technician did not show up til 2 hours later. Phone calls were unnecessary and intrusive.
Response from Authorized Service:
Susan, I apologize you did not have 100% positive experience with our company. I am committed to improving the quality of all our customer experiences and appreciate you taking the time to give me feedback regarding your experience. Please feel free to call me at the office anytime if you would like to have further discussion. 937-252-3200 - Thank you! Robbin
Great Customer Service
Vicky - Greenville, OH
Kevin was great at answering my questions as well as quick at scheduling my repair appointment. Great personality for the job!
Ice maker , thawing out !
Joan - Dayton, OH
They were professional and time management was appropriate! Disappointed that everything gets replaced now days instead fixing issue the whole ice maker was taken out , but maybe it was something that was inside and could not be fixed!
Brenda - Centerville, OH
Professional, Knowledgeable, and Efficient
Janet - Springboro, OH
Top notch service!
Tammy - Springboro, OH
Steve always does a great job! He's fast, efficient, kind and courteous!! Very happy with Authorized Service!
Bonita - Urbana, OH
Great he sounded very knowledgeable and help me a lot fixing my refrigerator and pointed out a few things that I need to watch out for. Very comfortable to be around. And I love his smile.
Sam - Versailles, OH
Patti - Xenia, OH
He did great! And I'm glad he finally got out our microwave figured out!
Louise - Troy, OH
Susie - Bellefontaine, OH
Great service. Timely, courteous, fast and reasonably priced local service. Had parts on the truck so one and done!! Will definitely be using them the next time I need appliance repair
Jennifer - Urbana, OH
Kathy - Englewood, OH
The gentleman was very polite ..very knowledgeable.
Denise - New Carlisle, OH
Russell - Spring Valley, OH
Great timely service,
Darrel - Liberty Township, OH
Roger - Dayton, OH
He was great!
Excellent service. Thanks Brad
Pamela - Dayton, OH
Peggy - Miamisburg, OH
Vicki - Englewood, OH
Great honest service. Time efficient and very pleasant
Brandewie - Versailles, OH
Gehron - Englewood, OH
Condemned the fridge best that could be done
Prompt, knowledgeable , technician.
Mike - Eaton, OH
Excellent trouble shooting/service
Bob - New Lebanon, OH
great people!!!!so much better than....S1S they sucked
Jack - Clayton, OH
David - Versailles, OH
Nice guy, good work
David - Franklin, OH
John - Springboro, OH
trusted appliance repair
Ronnie - Springboro, OH
Steve has worked on the same Samsung refrigerator four times. Great service each time. Not Steve’s fault Samsung is junk.
Customer service was awful.
Teresa - Dayton, OH
We got the runaround so much from your ladies that answer the phone. No one seem to know when our parts were coming or from where. We waited almost 3 weeks without a refridgerator. The expense for us was not good, between losing food, dry ice, and bags of ice was almost $200. No one was willing to help with that. We will not use Authorized services again. Not that that will make a difference in your business. We are only one customer. However, your repair man, Shawn, was awesome.
Response from Authorized Service:
Teresa, Thank you very much for your feedback regarding your customer service experience with our company. We appreciate your kind words about Shawn as well. I apologize again that we had difficulty locating the part that was needed to complete your repair. Please feel free to call me at the office anytime if you would like to have further discussion. 937-252-3200 - Thank you! Marlise
Greg - Washington Township, OH
Steve was great! Very thorough, professional and personable. Took time to explain what he observed and patiently answered questions. One of the best techs I’ve worked with.
Steve explained everything thoroughly to us. He was very curtious.
Vicki - Lebanon, OH
Insurance report. Very thorough
Meggan - Dayton, OH
We had a dryer fire and needed a technician to check the appliance and attempt to determine the cause of the fire. Shawn called ahead of time to let me know when he would be arriving, and was very professional and helpful. Once I explained the situation, he took the whole dryer apart to check what had happened, and then was able to explain what the probable cause was. Within an hour of him leaving, I was emailed a detailed report that I could send to my insurance company. I was very pleased. I will definitely use them again for my appliance repair needs.
Barbara - Spring Valley, OH
Rhonda - Miamisburg, OH
Tim was fantastic. Very friendly and professional. He was obviously experienced in microwave repairs and was very efficient. My microwave works like new and it’s all due to Tim’s Expertise. He was also great at communicating with me on when he would be here and what he was going to do.
Joe - Dayton, OH
Tina - Dayton, OH
Very happy this tec knew his stuff ,I'm very thankful he had a answer were others could not find one.
Seth - Dayton, OH
He was great. Very professional.
Jim - Dayton, OH
Jennifer - Urbana, OH
Keith - Moraine, OH
Professional Service Technician
Richard - Dayton, OH
Great service at a fair price.
James - Beavercreek, OH
It was good. Shawn was courteous and helpful.
Doug - Tipp City, OH
excellant customer service
Susan - Fairborn, OH
Great service, very pleasant.
I now have ice when needed
Leanora - Franklin, OH
Bridget - Germantown, OH
I was very impressed with his phone call to tell me he would be here ( approximate time) and then his call when he was on his way. Very polite and courteous. Excellent customer service! I was very impressed.
Great service, very professional and thorough.
Greg - Washington Township, OH
Steve went above and beyond the call of duty during and after the service call.
Excellent and Fast Service
Robin - Beavercreek, OH
I called in about my refrigerator freezer not producing ice. The technician came, knew what the problem was right away, ordered the part and within a week was back fixing the problem.
Great service, very professional
Lou - Enon, OH
Tech was very professional, worked in a timely manner, answered my questions, gave us awesome service
Mike - Middletown, OH
Cindi - Centerville, OH
Everyone at Authorized Service is always so nice and goes over and above. They always take care of the multiple issues I have with the extended warranty on my Samsung refrigerator.
Barbara - Cable, OH
Great service. Technician was very nice, showed up on time & did a great job.
Great customer service guy
Janie - Springfield, OH
Nice guy came out
Kenneth - Dayton, OH
It took Tim only a couple minutes to diagnose the problem with my dishwasher. He had the needed repair parts and took less than 15 minutes to get it fixed. Very professional. Will definitely use Authorized Service the next time I have any appliance repair issues.
Dillin - Springboro, OH
Steve knew exactly what needed to be done. He was fast and efficient.
Bill - Vandalia, OH
Service tech was professional and courteous.
Jeffrey - Dayton, OH
Teresa - Dayton, OH
We have been without a refridgerator going on 3 wks now. Service was done to start and 2 hrs after tech left the fridge went down again. We have had nothing but a run around to get someone back out here to fix it. our last conversation with them is now we are stuck waiting for wherever they can find the part. We have spent almost $200 on ice and dry ice trying to save our food.
Response from Authorized Service:
Teresa, I apologize you are not having a 100% positive experience with our company. It is not often we are unable to locate a part that is needed to complete a repair. We are still working to source this part as quickly as possible. Please feel free to call me at the office anytime if you would like to have further discussion. 937-252-3200 - Thank you! Robbin
Phillip - Dayton, OH
Shawn was outstanding. He is a very competent repairman. Very patient and great work ethic.
Chelsea - West Liberty, OH
Very professional and friendly, knew what he was doing and talking about. Quick and proficient.
Great Service and very knowledgable
Michael - Dayton, OH
Very happy with this gentleman.
Cindy - Washington Township, OH
Prompt, pleasant service
Great service, knew his stuff!!
William - Lewisburg, OH
Shawn was very I formative about our Samsung French door ref. He was very polite to us and I enjoyed conversing with him.
Susan - Centerville, OH
Judi - Brookville, OH
My 16 year old refrigerator was repaired for $262. It didn't work after a few days. I called to have Shaun return and said it was working part of the time and not working part of the time. He came out when it was working and said he couldn't diagnose the problem when it was working. He said to call back when it wasn't working and he would return. I did, but he didn't return. He asked me a couple of questions and said he would have to figure the costs on what he thought it was. He said it would be $172. I was very disappointed he did not return and look at the refrigerator. I called Chris, his boss, and shared my frustration. He said he would talk with Shaun. If I call in the future, I will request that Shaun not return to my home. I have typically had great experiences in the past with other techs.
Response from Authorized Service:
Judy, I apologize you did not have 100% positive experience with one of our technicians. Please know the situation of giving someone your word and then not following through is unacceptable here at Authorized Service. I am committed to improving the quality of all our customer experiences and appreciate you taking the time to give me feedback regarding your experience. Please feel free to call me at the office anytime if you would like to have further discussion. 937-252-3200 - Thank you! Marlise McCallister
very professional and fixed the problem quickley
Judy - Beavercreek, OH
Kristy - Beckett Ridge, OH
Steve was friendly, knowledgeable and fixed the problem quickly. what more could you want?
Kalp - Dayton, OH
We have used Authorized Service on many occasions over the last 5 years. Excellent service every time!
Courteous and Professional
LC - West Liberty, OH
He called ahead to confirm that he could come out the day before he was scheduled. He was able to make a warranty repair the same day within a reasonable amount of time.
Joe - Greenville, OH
Kevin called me and showed up right on time. Diagnosed and fixed my problem in a timely manner. He explained the repair to me and was very courteous. Thank you Kevin!
Joe - Dayton, OH
Samantha - Huntsville, OH
Great Customer Service! And trust me, I have had THE worst experiences with customer service over the past month! Very refreshing to find out that it’s not industry wide!
Conley - Dayton, OH
Would highly recommend Authorized Service!
Decker - Dayton, OH
Cornell - Dayton, OH
Very knowledgeable, on time and dependable. We would highly recommend
New - Saint Paris, OH
good service that I couldn't done myself
Robert - Dayton, OH
Thought I could do this repair but needed a pro. Tim was on time and knew exactly what to do
William - Arcanum, OH
Took the time to discuss the problem and what he was doing to correct it. This was under an extended warranty program.
Great service a full day ahead of schedule
Cindi - Centerville, OH
Donna - Springfield, OH
Great service. Nice serviceman.
Angee - Lebanon, OH
Steve was not only professional, and knowledgeable, and pleasant.
Meant to Please
Nanette - Vandalia, OH
The service was wonderful.
Monico - Tipp City, OH
Quick, knowledgeable and solved the problem
David - Centerville, OH
The tech knew exactly what was wrong and just like the night we conceived our first child, in and in about 15 minutes.
Karen - Springfield, OH
Very nice technician and service
Denis - Troy, OH
Alex - Mentor, OH
Fast and Professional
James - Franklin, OH
Steve was great. The part was in his truck and he had our washer up and running in a half hour.
Tony - Springboro, OH
Steve was very professional and did a great job. Thank you Authorized Service.
Great service call
Jack - Miamisburg, OH
It was very good
Darrel - Arcanum, OH
Dianne - Dayton, OH
Beverly - Xenia, OH
Quick service good knowledge of product
Vince - Dayton, OH
Great service. Very proficient.
Judi - Brookville, OH
Shaun did a great job!
Jeffrey - Troy, OH
Excellent service from scheduling lady on the phone to the technician; every experience has been with friendly and helpful people
Shelly - Vandalia, OH
Dean - Dayton, OH
Professional, very knowledgeable
Great Technician, Quick Service!
Martin - Troy, OH
Sharon - Huntsville, OH
Steve was very professional and polite and very efficient with working through the problems.
John - Versailles, OH
Well, it took a little too long to get the parts to our service technician, but he diagnosed the problem and completed the repair in a very efficient and professional manner. He was a very friendly person and suited us in all areas of his work.
Richard - Dayton, OH
Chestina - Xenia, OH
Service individual was very efficient
Donald - Dayton, OH
Service individual was quick to fix the problem. He was very efficient and professional. He is a very positive representative of your company.
Mary - Springfield, OH
Tech was very nice did a wonderful job getting it fixed
The service was quick and done well
Shawn - Miamisburg, OH
Tech showed on time, had the correct part and was fast
Darlene - Arcanum, OH
I had 2 issues with my refrigerator. Work on freezer was completed on second visit. The ice maker did not worked after the part came. Called & Kevin returned and corrected the problem on the third.
Megan - Xenia, OH
They ordered the piece I needed right away and scheduled me when they had tracking info on it so I could have it repaired ASAP.
Great Service - Great Result
Tobias - Dayton, OH
we made the appointment, talked to the technician and he arrived on time and fixed the problem - very professional.
April - Piqua, OH
Great communication and service.
Linda - Arcanum, OH
Professional and on time
Richard - Piqua, OH
Great support and personality
Debbie - Mason, OH
The tech was terrific even though our issue resolved itself. Great customer service.
I thought the service charge was very high.
Alice - Greenville, OH
Dennis - Bellefontaine, OH
Paul - Tipp City, OH
Tim was great
Jane - Dayton, OH
I appreciate a company that comes on time and sends a true professional to provide service.
DISHWASHER MAYTAG MDB7759SAW0 Replaced parts listed. Checks ok
DISHWASHER FRIGIDAIRE FFBD2406NW2A Fixed door latch and remounted dishwasher. Checks ok.
DRYER LG DLE4970W Checked unit over found pop tabs in blower wheel and rollers needed greased. Checks ok.
WASHER GE GTW750CPL1DG Checked unit over found suspension rod had come loose and unit was shaking violently. Reinstalled suspension rod. Checks ok. Instructed customer on loading of the unit.
DISHWASHER FRIGIDAIRE FFCD2413UW1A Checked unit over found that the drain pump wire broke. Repaired the wire checks ok
DRYER SAMSUNG DV42H5000EW/A3 Replaced motor and control. Checks ok.
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA Adjusted waterline and cleared ice around fan. Checks ok
RANGE LG LRE3012SW Checked unit over found shorted control panel. No repair due to part being NLA
DRYER LG MODEL TAG GONE... Checked unit over found shorted control board. Customer has no purchase receipt or paper work with tag. No repair
DRYER GE GTD42GASJ2WW Replaced shorted timer. Checks ok
DRYER SAMSUNG DV45H7000EW/A2 Replace roller unit checks OK; used 1 DC97-16782A (ROLLER) from stock
WASHER MAYTAG MVWB855DC3 Left rear of lid is broken. Plastic frame is completely shattered not allowing lid to close. Not covered by warranty.
DRYER GE GTD45EASJ2WS Customer states unit is squeaking while in use periodically. Test ran the unit on high heat tilted and lean forward side to side and front to back could not hear any abnormal noises after unit heated up. Unit operating ok
DRYER WHIRLPOOL WED9270XW1 Found crossed wiring through door. Corrected wiring. Unit operating ok
REFRIGERATOR WHIRLPOOL WRF555SDFZ03 Unit not making ice due to seized icemaker. Found unit over filling and freezing icemaker. Installed new icemaker. Unit operating ok.2 yrs old in kitchen ; used 1 W10882923 (ICE MAKER) from stock
DRYER MAYTAG MEDB765FW0 Unit will not start. Found broken door switch. Replaced switch. Unit running ok.; used 1 3406107 (SWITCH) from stock
WASHER SAMSUNG WA45H7000AW/A2 Found loose connection on cold valve tightened connections. Ran through again and passed test without error.
REFRIGERATOR FRIGIDAIRE FGSS2635TP8 Condenser fan rattling on cabinet. Secured housing.
COOKTOP GE JB250DDF1BB Customer states that when the oven is on the right rear burner gets hot. Removed the burner element and did show the customer the vent from the oven to where is vents out on the right rear burner. All operations check ok upon tech departure.
WASHER GE GUD27ESSMWW Found lid lock not engaging properly. Installed new lid lock. Unit checks ok.; used 1 UNKNOWN (LID LOCK /TS/DN) from stock
DRYER SAMSUNG DV50K7500EV/A3 01 Customer said that the unit is making a ticking noise. Remove the black sound insulation. Cycled.
OVEN GENERAL ELECTRIC JT5500SF2SS Install new pigtail install new main board installed new lower cooling fan and installed new lower thermostat not able to cycle unit customer has to have electrician come back out and hook up the electric to the junction box due to copper to aluminum
WASHER SAMSUNG WF45M5500AP/A5 "Customer states that the unit vibrates, found one of the shocks had come loose. Installed shock , secure bolt, test OK''
DRYER MAYTAG MDE6400AYW Upon arrival found unit running but no heat. Removed front and found burnt wire at heater. Heater was replaced in June and wire wasn’t fully inserted on to terminal. Repaired wire and ran to test. All ok. Unit heats fine.
WALL OVEN WHIRLPOOL RBS245PDT10 Upon arrival found broil and bake elements removed from unit. Tested both and they are good and within spec. Reassembled and ran to test. No voltage from main control to bake element. Relay is shorted open and will not close. Unit needs main control. Part is NLA as of 6/19. Spoke with landlord and advised. They may find part themselves from Ebay or another source. Advised there’d be no part or labor warranty but we would install. Part number is WP8186024 for main control. $75.00 labor plus tax to install.
DISHWASHER WHIRLPOOL DU8400XX3 "Installed new drain hose and cleared check valve of debris. Ran unit to test. Unit fills, washes, heats, and drains as it should. All ok."
DISHWASHER WHIRLPOOL WDF520PADM7 Upon arrival found sump full of water. Vacuumed out water and inspected sump for blockages. None found. Removed pump and ran to test. Pump is moving freely. Forced air through drain hose and could not get through. Disconnected hose and vacuumed from sink end. Cleared blockage and ran unit to test. Unit drains fine now. Drain hose had a blockage in it causing no drain. All ok.
DISHWASHER GE GDF610PMJ2ES Checked unit over found that the unit had a shorted main control and user interface. Also found wiring not connected properly. Unit had no ground wire attached. ; rqstng P&A on 1 WD21X23462 (kit svc ui top logic) and 1 WD21X24900 (CONTROL)
RANGE - GAS GENERAL ELECTRIC P2B940SEJ6SS Customer state that the bake element hasn’t worked from day one (New construction). Checked unit and found brown wire to bake element not connected. Installed wire and preheated unit to 350 to test. Unit heats up fine and within 15 minutes. All ok.
DRYER ROPER REX4635EQ2 "Upon arrival found unit would not start. Motor hums but no movement. Opened door and bypassed door switch, started unit and turned drum by hand at the same time, motor runs. Ran unit several more starts, unit will start but is sluggish. Unit is heating fine with no issues. Unit needs drive motor and blower wheel. Unit is 20 years old. Customer does not wish to repair due to age and cost."
DRYER GE GTD75ECPL1DG Replaced door latch. Checks ok.; ordrng 1 WE01X25316(TSDN) (dryer latch)
REFRIGERATOR GE GFE29HSDASS Spoke to Wayne at techline I adv him of all the work that has been done he walked me thru on the checking the ; ordrd 1 GEWR17X13060 (PADDLE)
RANGE - ELECTRIC MAYTAG MER8674AS0 Customer states unit is not heating up. Found that the terminal block was cracked and burnt cord. Unit was moved away from the wall.
DISHWASHER KENMORE 665.13923K011 "Removed and replaced board panel on unit, ran and checked operation with customer present, unit checks ok upon techs departure"
DRYER - ELECTRIC FRIGIDAIRE FDE647RFS0 "Found that bearing squeeking on back side of dryer, tech greased bearing, ran and checked out, unit checks ok"
REFRIGERATOR FRIGIDAIRE FFTR2021TW2 "Upon arrival found unit plugged in but not running. Unit is in a shed. Unit is in need of garage kit to improve performance during cold temperatures. Installed garage kit. Ran unit to test. Unit is cooling properly. It has a good frost pattern. Fresh food door has issues with the upper bushing. Door is split at bushing allowing door to sag and not seal properly. Unit needs fresh food door assembly. Collected for garage kit install. ; ordrng 1 241798501 (dsp door-refr), used 1 5303918301 (GARAGE KIT) from stock"
RANGE-ELEC GE n/a "Upon arrival found that unit was functioning just fine with no issue, tech checked all burners and switches on back side of unit, all checked ok"
REFRIGERATOR FRIGIDAIRE FGHB2866PFMA "Replaced parts, checked over, showed customer. Unit checks ok."
REFRIGERATOR WHIRLPOOL ET1PHKXPQ01 Found that defrost timer not working correct and thermostat will not cycle off; ordrng 1 COLDCONTROL and 1 DEFROSTTIMER
REFRIG/SIDE-BY-S WHIRLPOOL WRB322DMBM00 "Upon arrival found unit plugged in and compressor and condenser fan running but no movement from evaporator fan. Put unit in to diagnostics and forced fan on, removed evap cover to inspect. Fan is getting voltage but not moving. Unit needs evap fan motor. ; ordrng 1 W11024089 (motor-evap)"
MICROWAVE WHIRLPOOL MH8150XJQ-0 Upon arrival found that unit needs a new control board and touchpad.; ordrng 1 MAINBOARD and 1 TOUCHPAD
REFRIGERATOR SAMSUNG RF30HBEDBSR/AA Installed EVAP ff fan assy and did the ice maker bulletin and took pictures
REFRIGERATOR SAMSUNG RF25HMEDBSG/AA Def drain is plugged needs cleaned - all operations check ok upon tech departure
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Installed thermistor per kit and checks ok
REFRIGERATOR FRIGIDAIRE FRS26ZRGW3 Unit not defrosting needs bimetal & heater send customer a receipt
REFRIGERATOR WHIRLPOOL RT14BKXSQ00 "Found unit needs new bi metal and defrost timer unit all froze up, tech needs to call Matt in morning with est; ordrng 1 BIMETAL and 1 DEFROSTTIMER"
WASHER MAYTAG MVWB450WQ2 "Found outer tub with bearings making loud noise, ordered tub, impeller, and hub kit. Located in the laundry room. Manufactured 2011; rqstng P&A on 1 W10193886 (tub outer) and 1 W10820039 (hub) and 1 WPW10077050 (washplate)"
REFRIGERATOR SAMSUNG RF28JBEDBSR/AA Installed pantry door and did IMk bulletin and took pictures
REFRIG/REFRIGERA FRIGIDAIRE n/a "Installed new access cover, unit checks ok."
OVEN MAYTAG MER8775AS "Installed new bake element, unit checks ok."
RANGE LG LRE3061ST/00 "Installed new element and control, unit is working properly."
OVEN FRIGIDAIRE FFEF3016TSD "Installed new handle, unit checks ok."
WASHER WHIRLPOOL WFW8740DW0 "Installed new control, unit is working properly."
DISHWASHER FRIGIDAIRE FGHD2465NF1A "Installed new console assembly, unit is working properly."
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA "Installed new main PCB and icemaker, unit checks ok."
DISHWASHER SAMSUNG DW80K7050UG Spray arm came off and customer lost it. Lowe’s will not cover that. Customer will have to pay for new spray arm and installation. Explain to customer. Customer wants to try to find the spray on will call us back when she finds it or wants us to order a new one.
DISHWASHER BOSCH SHE3AR75UC/08 Checked unit over found that the unit had a loose wire on the terminal block. Fixed connection. Checks ok
DRYER LG DLEX5680W Checked unit over found main control shorted and not shutting off when door was opened other then that unit stopped when it was paused and also stopped at the end of the cycle. No repair per customer.
WASHER MAYTAG MVWB835DW0 "F1 E2 error. Main control detects malfunction in motor drive. Inaccurate reading checks while testing stator/motor assembly. Replaced stator and rotor. GEARCASE has previously been replaced by another company. Ran through calibration and service mode. Unit checks out ok; used 1 W10754158 (STATOR), and 1 W10754161 (ROTOR) from stock"
WASHER LG WM2277HW Replaced cold water fill valve checks ok.; used 1 5220FR2075L (WATER VALVE) from stock
DRYER - ELECTRIC LG DLEX4370W Installed new thermistor and ran to test. Unit heats fine and doesn’t show air flow error.
DRYER ELECTROLUX EIMED55IMB0 Checked unit over found control not sending power to display. Reset control and reprogrammed fixed connections on control board. Checks ok.
WASHER SPEED QUEEN AWNE9RSN115TW0 "Upon arrival found that unit had a clogged up fabric softener cup, tech removed cup and cl and old fabric softener out, ran and tested unit checks ok"
REFRIGERATOR FRIGIDAIRE FFHI1832TS0 Checked unit over found that the icemaker was double filling with water and leaking from the fill tube. Replaced icemaker and installed new fill tube. Checks ok ; used 1 241798224 (ICE MAKER) from stock
RANGE WESTINGHOUSE WEF357BADA Checked unit over found shorted bake element. Replaced element. Checks ok; used 1 316075104 ([Alt for 316075103) from stock
RANGE SAMSUNG NX58H5650WS/AA Oven bake is short cycling due to faulty bake igniter. Need new igniter Installed new igniter. Unit operating ok; used 1 5303935066 (IGNITOR) from stock
WASHER WHIRLPOOL WTW4855HW1 Unit not washing. Found drive belt off drive pulley. Reinstalled belt. Unit operating ok
REFRIGERATOR FRIGIDAIRE FGHS2631PF5A Sy EF error. Evap fan not running due to ice in fan. Removed ice and sealed water fill tube area with permagum. Adjusted fill tube as well. Unit operating properly. 2 yrs old in kitchen; used 1 5305877995 (COMPOUND) from stock
REFRIGERATOR WHIRLPOOL WRV986FDEM00 Needs time but has made about 4 batches of ice now
REFRIGERATOR WHIRLPOOL WRF736SDAM13 Unit leaking rear of unit. Found split water valve housing. Replaced water valve. Unit no longer leaking. Customer has some water damage to floor. *****We are not responsible.****4 yrs old in kitchen; used 1 W10865826 (VALVE) from stock
RANGE GE PB975SP1SS Unit keep shutting down while pre heating. Have proper voltage at all heating elements and then unit shuts off. Has two relay boards. Can not access service mode due to bad touch panel. Emailed customer quote for main control. May need sub main as well which is NLA and touch pad is NLA.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Installed new freezer light and main board. Cycled.
REFRIGERATOR FRIGIDAIRE FFTR1814TW5 Unit making loud noise while running from rear of unit. Found the wire harness for condenser fan lodged in fan blade actually cause unit to stop runnning. Re routed harness to prevent contact with fan assembly.
DRYER GE GFDR270EH1WW Customer states that the unit stops. Found the relay caught fire. Customer is not going to repair the unit.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA 02 Customer states that the refrigerator section is not cooling. Found ice build up around the evap motor. thawed out the ice build up and move the sensor. Sealed up ice room.
DISHWASHER BOSCH SHXM4AY55N/24 Customer states that unit will not start up. Found the wire to the lock was not seated. Plus did advise the customer that she needs small screws to mount to the mounting bracket for the granite counter top.
DRYER GE DCVH680EJ0WW "Check unit over found that hose in drum that hold baffle was worn out and would not hold the baffle in place also making a loud squealing noise when it turns. Customer says it heats up fine but won’t dry clothes and shut down early and clothes are still wet. Needs control and user interface. Unit in laundry room. 10-15 years old; rqstng P&A on 1 WE21X20566 (drum) and 1 WE4M385 (user interface board) and 1 WE4M488 (control bd), states that autho needed"
OVEN WHIRLPOOL WFE510S0AS0 Install new left and right door hinge as well as bottom set screw test OK
DISHWASHER KITCHEN AID KUDI01ILWH6 Checked unit over found that the start button was shorted out. Needs new console and overlay. Parts is NLA . Unit is in kitchen and about 10-12. ; rqstng P&A on 1 8531818(NLA) (CONSOLE)
REFRIGERATOR FRIGIDAIRE FGHS2631PF4A Installed new user control test OK
MICROWAVE SAMSUNG ME20H705MSS "Checked unit over found no heat and shorted key pad. Needs main control and door and magnetron. No repair due to cost. ; rqstng P&A on 1 DE92-03624C (CONTROL) and 1 DE94-03237F (DOOR WITH DISPLAY) and 1 OM75P-21-ESGN (magnetron), states that autho needed"
WASHER SAMSUNG WF45K6500AV/A2 "checked unit over found that unit was very loud and spin cycle and drum had rubbed into the rubber boot. Needs complete tub assembly and rubber boot. Not worth repairing.; rqstng P&A on 1 DC97-16086B (INNER DRUM) and 1 DC97-16140N (DOOR BELLOW ) and 1 DC97-16149T (FRONT TUB) and 1 DC97-19673A (REAR TUB), states that autho needed"
DRYER KENMORE 110.659624 Upon arrival found unit plugged in and running but no heat. Removed kick plate and found thermal fuse shorted open. Installed new thermal fuse kit and ran to test. All ok. Unit heats and cycles as it should.
MICROWAVE FRIGIDAIRE FFMV164LSA Installed another monitor switch and new door key.; ordrng 1 5304509459 (MONITOR SWITCH (PW)) and 1 FR5304521952 (DOOR KEY. (TS))
MICROWAVE FRIGIDAIRE FFMV1645TD Unit keeps popping breaker. Replaced monitor switch unit still pumping breaker. Need all new switches door latch and new door assembly; ordrng 1 5304509457 (LATCH HOOK) and 2 5304509459 (MONITOR SWITCH)s and 2 5304509460 (INTERLOCK SWITCH)s and 1 XXX (DOOR ASSEMBLY )
DISHWASHER FRIGIDAIRE FFID2426TD2A Upon arrival found unit would drain but flash all lights and not start the load. Unit is loose from countertop. Pulled unit out and aligned door latch and unit would fill and wash. Unit came loose from countertop and latch was misaligned causing no operation. Customer is using stick pads to underside of concrete countertop then unit secures to these via screws. Suggested customer has it installed using other method.
REFRIGERATOR FRIGIDAIRE FFHT1514QW4 Upon arrival found unit plugged in and running. Fresh food door gasket is torn. Freezer gasket is good. Ok per Tara to replace fresh food gasket. Installed new gasket. All ok. Unit is cooling well. Compressor and all fans running.
REFRIG/SIDE-BY-S GE PFE29PSDCSS Evap fan not running. Have voltage. Need fan assembly.; ordrng 1 WR60X26866 (fan dc ff evap)
REFRIGERATOR SAMSUNG RF4287HARS/XAA Evaporator cover is completely encased in ice. Main control board is not putting out voltage to defrost heater. Recommend new control and evaporator cover. Please order parts through Mark Cohen once approved; rqstng P&A on 1 DA41-00684A (MAIN CNTRL (MRCNE) ) and 1 DA97-08433L (EVAP COVER (MRCNE))
WASHER SAMSUNG 110.8287082 Installed motor and ran to test. All ok. Unit agitates and spins fine.
REFRIGERATOR WHIRLPOOL WRF757SDEE01 Customer states that the unit is not cooling at all. No frost pattern at all on either sections. Customer needs both main board.no stress clamp on the water line. ; rqstng P&A on 1 W10830278 (cntrl-elec) and 1 W10843055 (cntrl-elec)
OVEN FRIGIDAIRE FEFL79HCB Customer states that the oven is not heating up. Cycled unit and ;neither the bake or the broil come on. ; rqstng P&A on 1 FR316419704 (BLACK OVERLAY) and 1 FR316462868 (CONTROL )
REFRIGERATOR SAMSUNG RF263BEAESR/AA Removed and replaced evap cover on unit along with main board unit checks ok
WASHER WHIRLPOOL WFW8300SW00 Unit is not draining or spinning . Tech noticed that the unit spin basket had drop over an inch. The door boot was dug into by the tub. Customer needs a complete tub job. 2 hrs 2 men. ;tub rate Another company was out and we are the second option. Very hard to turn tub by hand/; rqstng P&A on 1 WP280251 (REAR TUB) and 1 WP280251 (FRONT TUB) and 1 WPW10739670 (SHOCKS. FULL SET) and 1 WPWP8540088C (PULLEY) and 1 WPWP8540101 (BELT) and 1 WPWPW10111158 (TUB GASKET) and 1 WPWPW10111435 (BELLOW/DOOR BOOT) and 1 WPWPW10165321 (SPIN BASKET COMPLETE) and 1 WPWPW10283361 (NUT)
RANGE BOSCH NIT8668UC "Replaced parts, powered on unit checked each burner multiple times. Unit checks ok. Showed customer."
REFRIGERATOR AMANA SMD22TBW "Unit is 23 years old. Upon arrival found unit plugged in and compressor running. Evap cover is frosted over. Thawed out and removed to inspect. Evaporator fan isn’t running, broken wire at defrost bimetal. Unit was repaired a few months ago by another servicer. Appears defrost bimetal was replaced and where the wire was spliced failed. Repaired connection and ran unit to test. Evap fan isn’t running still. Fan has voltage but won’t run. Fan is shorted open. Unit needs evap fan. Collected deductible by card. ; ordrng 1 WP10513803 (motor-evap)"
REFRIGERATOR AMANA ASD2522WRW01 Replaced ice maker and checks ok; used 1 4317943 (ICE MAKER) from stock
DRYER MAYTAG MEDZ400TQ1 Unit is 12 years old in laundry closet. Upon arrival found unit unplugged. Plugged in and ran to test. Unit shows F-01 and won’t start. Code is a machine control failure. Removed top and inspected control for loose connections. None found. No signs of damage to board. Unit needs machine control. ; ordrng 1 WPW10132445 (cntrl-elec)
WASHER WHIRLPOOL WFW8740DW1 "Found f3 e1 error code. Found water level sensor clogged, cleaned out hose. Unit is working properly."
REFRIGERATOR WHIRLPOOL WRS950SIAE00 Main brd not communicating
REFRIGERATOR LG LSXS26366S/00 Upon arrival found that disp paddle is broken and disp assm will need to be to replaced est was ok by Mr Troutwine ; ordrng 1 DISPASSM
OVEN HOTPOINT R B787G0Y2BB Found that broil element is out on unit will need to be replaced est was ok by Tara at mcgregor; ordrng 1 WB44X232 (broiler element 240v)
WASHER SAMSUNG WF42H5200AF/A2 "Found one shock not connected properly, causing unit to go out of balance, connected shock securely. Unit checks ok."
RANGE - ELECTRIC GE RB787WC3WW Upon arrival ran unit in broil to test. Not getting voltage from control to broil element. Left front burner switch has intermittent short causing no high temp. Unit needs control and switch. ; rqstng P&A on 1 WB24T10029 (inf sw control 1500w) and 1 WB27K10027 (control t08)
WASHER SPEED QUEEN AWNE9RSN115TW01 "Found that unit is in need of new fill spout, not spraying water in evenly and running out back of unit; ordrng 1 FILLSPOUT"
REFRIGERATOR FRIGIDAIRE LFHB2751TF7 Installed new harness and cont brd
DRYER MAYTAG WED7800XW0 Unit will power on but will not start. Hand moved the drum and noticed belt is broken which will disengage the motor switch. Customer noted it was making a squeaking noise upon issue. Opened up top cover found belt broken off. Ordering new idler and belt.; ordrng 1 WP8547157 (belt) and 1 WPW10547292 (pulley-idr)
RESIDENTIAL REFR FRIGIDAIRE FGHB2868TF Found ice tray fill line frozen up. Installed new fill line kit. Icemaker is working properly. Unit checks OK.; used 1 5303918860 (
DISHWASHER SAMSUNG DW80K5050US/AA Found wash motor locked up. Customer considering repair.
REFRIGERATOR FRIGIDAIRE FPBS2777RF0 "Changed parts, checked water dispenser many cup fulls, then cycled icemaker units. Checked the valve assembly in back to make sure there was no leaks. Told customer to pull out and check to monitor. However as for the water droplet coming from fill tube continues to drip at times. The only thing left to try is replace the white or clear water line from union to yellow on the back of the frig that runs up and through cabinet to dispenser assembly through the door. Had to go to electrolux app and lookup part numbers for this model for the correct water lines. ; rqstng P&A on 1 241965906 (tube-water) and 1 242220119 (tube-water)"
DISHWASHER GE GDF610PMJ0ES "Customer states unit does not heat the water and or drying process. Ran unit in quick wash mode for 10 mins. Checked water was not warm. Lots of junk buildup. Heating element appears ok, unit not very old. Noted this model has had issue with heating and float switch mechanism. ; rqstng P&A on 1 WD21X10519 (switch flood) and 1 WD21X22598 (sensor)"
WASHER MAYTAG MVWB765FW1 Found transmission making loud noise. Needs new transmission. Customer does not want to repair.
REFRIGERATOR SAMSUNG RH25H5611SR/AA Error code 22 ff fan assy and ice maker assy not DISP ice properly; rqstng P&A on 1 DA97-08724N (FF FAN) and 1 DA97-14253A (IMK) and 1 DA97-14263B (CONTAINER )
REFRIGERATOR FRIGIDAIRE FGSS2635TF1 Solenoid not activating and damper not closing like it should staying open and sensor for ff section; rqstng P&A on 1 240597203 (sensor) and 1 241675704 (solenoid assy) and 1 241853801 (damper assy) and 1 242303501 (housing) and 1 242305201 (housing cover) and 1 5304504451 (motor)
MICROWAVE FRIGIDAIRE FGMV175QFA "Found unit blowing fuses, talked to Techline, spoke to Paul, was advised to replace magnetron and transformer. Ordered magnetron and transformer. Located in the kitchen, manufactured 8/2016; rqstng P&A on 1 5304464072 (magnetron) and 1 5304464075 (hi volt transformer), states that autho needed"
DRYER WHIRLPOOL WED4815EW1 "Found element open, found timer not advancing. Ordered timer and element.; ordrng 1 279838 (element,heater) and 1 WPW10185982 (timer)"
RANGE BOSCH HDIP056U/1 Checked unit over found that the front right burner had a bad connection on the burner switch causing unit to kick breaker. Fixed connection. Checks ok
RANGE - ELECTRIC FRIGIDAIRE FEF455WFBE Replaced heating element. Checks ok
DISHWASHER SAMSUNG DW7933LRASR/AA Checked unit over found that the door seal was leaking. Adjusted door seal and instructed customer on detergent usage.
DRYER SAMSUNG DV50F9AFEVP/A2 Removed sock from around the dryer blower wheel. Checks ok.
REFRIGERATOR WHIRLPOOL ED2VHEXTQ01 Checked unit over found temperature in freezer and refrigerator both at the correct temperature seal on both sides good no issues we could detect. Called homebuyers and reported.
RANGE SAMSUNG NE595R0ABSR/AA Replaced switch and burner. Checks ok
WASHER LG WM3001HPA Checked unit over found rear bearings are worn out. Unit needs new tub assembly. No repair due to cost.
REFRIGERATOR JENN AIR JCD2389DES Model tag missing. Replaced bad door switch in dispenser. Checks ok; used 1 5304509460 (MICRO SWITCH) from stock
REFRIGERATOR FRIGIDAIRE FGHB2866PF2 Replace thermostat and control due to unit not defrosting. Checks ok.
WASHER WHIRLPOOL WTW7300DW0 F2e1 stuck key error code. unit leaking water. Found main home sewer drain backing up. Checked unit over completely. Unit operating ok
REFRIGERATOR FRIGIDAIRE FFTR2021TW2 Unit not cooling properly. Installed garage kit; used 1 5303918301 (GARAGE KIT) from stock
DISHWASHER SAMSUNG DW80M2020US/AA00 Installed new water valve. Unit operating ok.1.5 yrs old in kitchen.
DISHWASHER BOSCH SHE3AR52UC/21 Noisy operation. Found drain pump loose from rubber grommet hanger. Secured drain pump assembly.
WASHER MAYTAG LAT2301AAE Hot water not filling. Found clogged filter screen. Removed sand cleaned both hot cold valve screens. Unit operating ok
WASHER WHIRLPOOL WTW6400SW3 Installed new drain pump assembly. Unit operating properly.
REFRIGERATOR GE PFE28RSHGSS Installed new dispenser board and install new refrigerator dispenser assembly board on top of left door cycled unit test OK
REFRIGERATOR FRIGIDAIRE FFSS2615TS2 Unit not dispensing ice. Found loose auger drive. Tightened auger drive key. Unit operating ok.
WASHER MAYTAG MY;WF835DW4 Customer is getting LF error code. Installed new water valve assy. Cycled. ; pckd up 1 W11165546 (valve)
REFRIGERATOR FRIGIDAIRE FGHI2164QF0 "Found unit was leaking. Installed new Ferrell, clean out drain line. ; pckd up 1 A04520001 (ferrule)"
REFRIGERATOR FRIGIDAIRE LGHB2869TF Customer states that the unit is not making ice. Found the water tube was frozen up. Installed new hose kit ; pckd up 1 241920106 (FILL TUBE )
DRYER SAMSUNG DV45K6200EW/A3 Customer states that the unit was not starting. Was able to get the unit to start. Cycled unit several times.
REFRIGERATOR FRIGIDAIRE FRS26KR4JW0 Installed all provided parts and ran to test. All ok. Condenser fan is running and ice maker cycles with no leaks. Advised customer ice bucket would be full in 24 hours and to dispose of first bucket.
RANGE - ELECTRIC LG LRE3060ST/00 Installed all provided parts and ran to test. All burners work and cycle as they should. Preheated oven to 350 to test. Unit preheated to 350 within 10 minutes. All ok.
REFRIGERATOR/TOP HAIER n/a Installed compressor electrical recall kit and ran unit to test. Unit powered up and all functions work. Removed evap cover to inspect frost pattern. Unit is developing a frost pattern. Advised customer temps would be within normal in 24 hours and to monitor.
WASHER MAYTAG MVWX655DW1 "Installed new control board and ran calibration, then ran auto test. All ok. No error codes and unit calibrated fine."
REFRIGERATOR FRIGIDAIRE FPBC2277RFJ "Upon arrival removed and replaced filter on unit, also steamed out fill tube line, ran and tested unit with customer present, showed customer imk was filling with water, unit checks ok upon techs departure"
DISHWASHER FRIGIDAIRE LFID2426TF2A "Upon arrival found that unit was over suds and unit not draining due to clog in drain hose, cleared all suds and cleared clog, ran and checked out, unit checks ok"
OVEN KENMORE 790.7751381 "Upon arrival customer complaint of getting error code off of oven when unit is running, tech ran and checked oven couldn’t find issue with range at this time, customer to observe unit and check error code if problem continues"
RANGE FRIGIDAIRE FFEF3018LWE "Replaced switched, tested unit checks ok."
REFRIGERATOR SAMSUNG RSG257AARS/XAA Installed lower FZ door hinge
RANGE FRIGIDAIRE FGGF3047TFE "Replaced EOC. Tested button functions, light both bake and broil. Checked heat temps with bake and broil. Unit checks ok."
DISHWASHER FRIGIDAIRE GLD2350RCB0 "Customer claims unit had no power, called and talked to realtor. Upon arrival met customers mother in the home. Went to garage to find breaker to dishwasher was turned off. Flipped on breaker, put unit into a light wash. Unit filled and washed let run for 10 mins, then canceled and drained ok. proceeded to put unit into a normal wash with sanitize function to check make sure heating element was ok and not tripping breaker. Unit checks ok, called realtor. "
REFRIGERATOR LG LFXC24726S/03 Thawed out auger motor ACQ90087901
REFRIGERATOR WHIRLPOOL WRV986FDEM00 Installed IMk and fan and checks ok
REFRIGERATOR KITCHEN AID KSCS25FVWH01 Installed water valve and instructed cust not getting good water pressure to the unit would need Plummer
REFRIG/SIDE-BY-S FRIGIDAIRE FGHC2331PFAA IMk leaking causing it to leak into the motor installed ice maker and adjusted fill tube called warrantech for authorized per Dava; used 1 5303918344 (ICE MAKER) from stock
REFRIGERATOR SAMSUNG RF28JBEDBSR/AA "Installed new ICEMAKER service kit, unit checks ok."
DRYER SAMSUNG DV42H5000EW/A3 "Checked unit over found that the unit had a bad burning smell and would start then immediately shut down after 4-5 seconds. Found shorted control and motor completely black for overheating. Need motor and control. Unit is 5-10 years old in laundry room.; rqstng P&A on 1 DC92-01596D (CONTROL) and 1 DC93-00101N (MOTOR), states that autho needed"
DRYER - ELECTRIC SAMSUNG DV365ETBGWR/A3 Found dryer motor start windings not working properly. Needs new motor. Customer considering repair.
REFRIGERATOR SAMSUNG 1111111
DRYER SAMSUNG DV56H9100EG/A2 Replaced display due to locking up and not being able to select a cycle. Checks ok.; ordrng 1 DC92-01647A(TSDN) (DISPLAY)
OVEN KITCHEN AID KEBC207SS03 Removed board to be rebuilt--. ; saved tckt
RANGE - ELECTRIC MAYTAG MET8720DS00 Replaced light build and adjusted oven temperatures for upper oven. Replaced bake element for lower oven. Checks ok. Unit has to be removed from to replace bake element. Removed cabniet pieces and pulled unit out. Unit needs second man to pull out on carpet anc; ordrng 1 W10249981(TS) (elmnt-bake)
RANGE SAMSUNG NE59N6630SG Display is flickering. Needs to be replaced 1.5 yrs old; ordrng 1 DG07-01005A (DISPLAY )
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Unit is being transported back to vendor. tech want to go out there and double check the wire harness going to the door; schdld next appmnt for 11/25 MON !
MICROWAVE FRIGIDAIRE FGMV176NTF "Upon arrival found that unit is popping fuses as soon as door is shutting, tech to replace all switches again under parts warranty and also ordering new switch holder; ordrng 1 LOWERSWITCH and 1 MIDDLESWITCH and 1 SWITCHHOLDER and 1 UPPERSWITCH"
WASHER SAMSUNG WA45M7050AW/A4 03 Customers gear case is locked up; rqstng P&A on 1 DC93-00309B (STATOR/ROTOR KIT) and 1 DC97-16984A (GEARCASE)
REFRIGERATOR WHIRLPOOL WRT348FMEB00 Upon arrival found unit plugged in but no operation from compressor or any fans. Unplugged unit and plugged back in. No operation still. Removed control to check for voltage and found voltage to board but no output to loads. Removed connections and reinstalled. Board powered up and compressor kicked on. All fans are running. Let unit run to check for developing frost pattern. Frost pattern is good. Unit has an intermittent short in the control. Unit needs control board. ; ordrng 1 W11085365 (cntrl-elec)
DISHWASHER SAMSUNG DW80F800UWS/AA 01 "Customer unit will not turn on, found power to the main board. ; rqstng P&A on 1 1111 (MAIN BOARD. BOTTOM) and 1 2222 (DISPLAY BOARD)"