Michael - Dayton, OH
Roger - Dayton, OH
Greg - West Alexandria, OH
Great job didn’t take a minute don’t feel like I should have been charged a 50.00 a hour when it took a minute to fix a ice door no problem with service charge
Donna - Clayton, OH
Robert - Washington Township, OH
Tim was the best.
John - Liberty Township, OH
Steve has been & was amazing again. He is a true professional.
Great service and quick to see.
KetteringDN - Kettering, OH
They were very nice, the service was great and the technician was awesome.
Randall - Cedarville, OH
Kathy - Dayton, OH
He was polite did a great job at fixing it I would rate his performance at a 10 he was excellent
Dotty - Dayton, OH
Barbara - Miamisburg, OH
Yvonne - Dayton, OH
He was very professional, kind and was very focused on his job.
Carol - Greenville, OH
Kevin was very thorough explaining things to me. However the squeaking sound occurred again when the washer is loaded. Thanks for a really nice representative of your company.
Kathy - Minster, OH
Kevin was terrific! Resolved the problem quickly!
William - Englewood, OH
Ed - Springfield, OH
service technician was excellent
Lisa - Englewood, OH
Bobby - Dayton, OH
Excellent service, quick work
Anthony - Liberty Township, OH
Steve was going to be in my neighborhood that morning so called and moved my time to earlier. He was in and out in less than 30 minutes.
Susan - Dayton, OH
Steve - Dayton, OH
Very knowledgeable about all appliances. Extremely friendly. Great experience.
Doris - Middletown, OH
He fixed it and did a great job
Linda - Troy, OH
Our product was under warranty, so there was no charge. Steve was there early and was very efficient! He was able to take care of the problem and I was really pleased!
Larry - Dayton, OH
Did a good job and answered all my questions
My refrigerator systems go!
Lynn - Xenia, OH
Great think ahead derive and customer education.
Donald - Springfield, OH
Chris - New Weston, OH
Kevin was very respectful and thorough with his work. Thanks
Good customer service
Pamela - Springfield, OH
We had problems with the flames on our gas stove. Gas company said to contact repairman. We did that, and it wasn't an issue with the stove. Brad was very professional and did extra trouble shooting to make it wasn't the stove.
David - Mason, OH
We have had Steve on several occasions. He is patient, friendly and always thorough.
James - Dayton, OH
Good job & courteous
Bridget - Greenville, OH
Customer service and repair handled in a professional manner. Repair completed under an extended warranty contract & dryer working like new.
Frederick - Centerville, OH
Exemplary care and service. And Steve has an outstanding personality.
Gary - Dayton, OH
Excellent, professional and on time service.
He was great
Terri - North Lewisburg, OH
Terrill - Dayton, OH
Was pleased with every part of the repair.
John - Ansonia, OH
was very throughy.
Great service! Brad is very personable and easy to work with ,
Charles - Beavercreek, OH
Efficient and professional
Rita - Xenia, OH
Brad called before to let me know his ETA and was there when he stated he would be. He diagnosed the issue quickly and called to inform me of the issue and cost to repair and completed the repair quickly and checked to make sure the repair fixed the problem. He has been to my house to fix another problem with the same appliance and was also quick and efficient!
James - Vandalia, OH
He came in and got my dryer up and running quickly.
Amazing service and 110% Satisfaction
Lauree - Troy, OH
Steve was the epitome of customer service. He was knowledgeable, friendly, and made sure everything was cleaned up and back in the correct space. I will recommend him and Authorized to all my family and friends. Thank you!
Sharon - Liberty Township, OH
Great service. Quick.
Great Service, came the next day after I called!
Brittany - Urbana, OH
Brenda - Dayton, OH
Great service. Washer was repaired on the initial visit.
Wehrmeyer - Middletown, OH
Great fast service
Prompt, professional and knowledgeable
Randy - Dayton, OH
The repairman quickly assessed the problem and notified the insurance company. He also informed us of a potential wiring problem that we should address.
awesome response time
Jerome - Dayton, OH
Sidney - Miamisburg, OH
Fast friendly service
Great service! Friendly and professional
Joseph - Troy, OH
Knew what he was doing
Tom - Tipp City, OH
Figured problem out went right after it. Changed pump cleaned up great man to work with.
Justin - Dayton, OH
Amazing did excellent work knowledgeable about what the problem was with washer
Rick is very knowledgable and completed the service quickly
Vicki - Lebanon, OH
Always get great service
BSharp - Dayton, OH
Quick, efficient and effective.
Stanlee - Franklin, OH
David - Dayton, OH
Great service and knowledgeable
DEJAY9 - Springboro, OH
Dishwasher and washer
Constance - Miamisburg, OH
Mia - Dayton, OH
Very nice service, fast and professionally done.
Timothy - Dayton, OH
Got timely and excellent service when dispatched through a home warranty call
Jacque - Dayton, OH
I had a great experience. On time, called ahead to get make and model of oven. Was able to bring the necessary equipment to finish the job very quickly and efficient. Thank you for great service!!! Happy New Year! Jacqueline James
He did good
Steven - New Madison, OH
Roger - Dayton, OH
Great and prompt service!
Craig - Enon, OH
Service was performed in about 12 hours of when I made the call! Couldn't be happier! Wait let me put the timer
Very knowledgeable of this refrigerator
Mary - Dayton, OH
Greg - Bradford, OH
good service timely service
James - Xenia, OH
Serviceman very professional
Elwyn - Beavercreek, OH
Linda - Englewood, OH
Very professional and informative.
David - Bellefontaine, OH
Haley - Tipp City, OH
William - Lewisburg, OH
Fixed problem, seemed knowledgeable, very satisfied, thanks
Joseph - Dayton, OH
Dennis - Mason, OH
Steve did a great job Great to work with
Karen - Dayton, OH
Shawn was professional, didn't mind me looking over his shoulder and explained everything fully and totally understandable, love his work ethic.
Keri - Tipp City, OH
Great Service, parts took to long
Lou - Fairborn, OH
Gary - Clayton, OH
Shawn was extremely polite and knew exActly what needed fixed
George - Dayton, OH
Great service, reasonable. Certainly will call again when need repairs!
Paul - Dayton, OH
The service was great. Time of arrival came as stated. Service man very professional and took time to explain things.
Fred - Mason, OH
Steve was polite, friendly and very knowledgeable. Handled the issue and explained everything. I would consider him a great asset to Authorized Service.
Carolyn - Lebanon, OH
Professional, precise, timely excellent service. Highly recommend. The cost is very reasonable. The gentleman has been here for another appliance. A pleasure to see him again.
Cecelia - Liberty Township, OH
The technician met me at 6;20 am so I didn’t have to take off work. This was a very nice accommodation.
Professional, Thorough Services
Connie - New Lebanon, OH
This repairman has been here to repair my washer and now my dishwasher, both under Menards extended warranty. He is timely, very respectful, thorough...asks questions, gives tips on getting the most out of my machines. This is old fashion GREAT customer service!
He was great
Paul - Troy, OH
Michael - Sugarcreek Township, OH
Tim was very knowledgeable and represented his company in a professional manner. I would recommend Authorized Services to everyone.
Larry - New Carlisle, OH
He was timely and efficient. Couldn't ask for better service. Very nice person.
Rick - Dayton, OH
Raygan - Bellefontaine, OH
Everything is working great so far
Quick but thorough service
Amy - Urbana, OH
Excellent service. Quickly determined issue, had parts the same week and back out to get our oven/stove returning to function. Very reasonable pricing.
John - Franklin, OH
Coreen - Bradford, OH
Annette - Springfield, OH
Richard - Dayton, OH
Fast service to install belts on my washer.
knowledgeable, ontime, friendly, would use your service again
Chuck - Brookville, OH
not sure about having the labor charging, or it not being included in the primary service charge
Exceptional Customer Service
Sasha - Cable, OH
Steve Morris explained everything in detail, showed me what was causing the issue. Exceptional customer service. Open schedule, I called for service on washer, and they were out in a couple days.
Janet - Springboro, OH
Tim was very professional and fixed the problem.
Eric - Covington, OH
He did a great job
Dean - Greenville, OH
Done a great job
Heather - Piqua, OH
Great Service !!! Great job by Tim
Bill - Dayton, OH
We have been having an issue with our new Bosch range and Tim solved the issue by going step by step in a very deliberate, measured problem solving approach. He did such a great job we had him help us with an ice maker problem on our Samsung refrigerator. Would recommend Tim and Authorized Service for your needs.
Diana - Tipp City, OH
You are very lucky to have Steve Morris representing your company. He was extremely helpful and I cannot say enough good things about him. We are very grateful for his excellent service!
can't fix it
Richard - Dayton, OH
Tech determined the transmission was bad on our washing machine. I thought it was the tub bearing which is repairable.
Adrian - Lewisburg, OH
Young men professional skilled fast competent and courteous.
James - Dayton, OH
He Did Great 😊. And Thank You
Tim was wonderful, checked washer out thoroughly, was neat and pleasant.
Romond Susan - Dayton, OH
Very good experience
Replaced the ice maker
Lisa - Dayton, OH
The service tech did a great job. He was very fast. Answered all of my questions and left the kitchen clean.
Linda - Dayton, OH
Doug - Troy, OH
Steve, did a great job repairing our 3 month old microwave by keeping us informed on the plan and the timeline to get it done. Great job!
Chad - Woodstock, OH
quick and efficient srvice
William - Englewood, OH
Great Service. Arrived on time as per appointment
Leanora - Franklin, OH
Yvonne - Dayton, OH
Hello!! Me. Tim R. On time and very respectful 😊. Had the problem solved in a very short time. Thank you Authorized Service for sending a nice and responsible young man. Would recommend the company to all my friends.
Erica - Dayton, OH
Robert - Springboro, OH
Steve was awesome!!
Mark - Dayton, OH
Excellent healthcare provider. All hospitals could benefit if they adopted CC's patient centric approach. If you have a life threatening ailment I cannot imagine going anywhere else!
Tim did a great job!
Bob - Dayton, OH
Vicky - Xenia, OH
Our service tech was great!
Michael - Middletown, OH
Doug and friend were friendly and professional. Great job!
Cory - Monroe, OH
Joan - Dayton, OH
Arrived at the earliest time of the scheduled appointment which is always great. Found the issue right away, left to pick up part, returned shortly, installed and was done
Ricky - Piqua, OH
The gentleman was courteous. Worked quickly to repair the dryer. He was very friendly. He cleaned up the area. A very good experience.
Robert - Bellefontaine, OH
Jeffrey - Dayton, OH
Quick response refridgerator still isn't working.
Nice and Friendly, but slow service, lousy diagnosis
Larry - Fairborn, OH
initial diagnosis was incomplete and inaccurate which cause long delays in getting our oven repaired. Maybe it was because we had AHS warranty and they wanted to ensure repair business vs risk of AHS just replacing the oven. After almost 3 weeks, the cost to repair was more than the cost to replace. That could have all been avoided with a complete and thorough diagnosis/testing. I will say that the repairmen were very nice and courteous.
Britney - Dayton, OH
Tim did a great job explaining the problem and how it would be rectified.
Richard - Dayton, OH
He did a great job
Kimberly - New Madison, OH
Marie - Dayton, OH
Gloria - Greenville, OH
awesome customer service
Kristen - Tipp City, OH
My tech, Steve, was friendly and imformed/expert and overalll a great experience!
Walt - Dayton, OH
On time and done professionally!
Prompt, efficient service
Kimberly - Dayton, OH
The fan went out on my Samsung French door refrigerator. When the technician came back to install it he was completely finished within 30 minutes.👏🏾👏🏾 He also clean up the melted ice which I didn’t feel like it was his responsibility BUT very happy that he did. Thank you Authorized I HAVE MY FRIG BACK!!! YAY!!!
Owen - Dayton, OH
Rick - Coldwater, OH
Eleanor - Dayton, OH
Tim was outstanding! He called early to offer an earlier appointment time but I was not able to do that. He then showed up at the original scheduled time with everything he needed to fix our Samsung refrigerator ice maker. He had to replace the unit and was done in timely manner. I would recommend your service to others.
William - Dayton, OH
Tim - Brookville, OH
He came in accessed the problem. Got parts from truck. Fix in about an hour. And no mess
Scott - Troy, OH
Abigail - Englewood, OH
Linda - Urbana, OH
He was on time, polite, and knowledgeable. He took care of the issue very quickly!
Shawn Hutchison is the best
Robert - Dayton, OH
A great experience. Shawn was knowledgeable, neat appearance and explained the problem and what he did to fix it.
Tabatha - New Carlisle, OH
Authorized service was friendly and on time and knowledgeable. They worked quick and got my oven fixed before thanksgiving. Shawn was very nice and friendly and answered any questions I had.
Jennifer - Fairborn, OH
He did fantastic! Thank you so much!😊
Alexis - Troy, OH
Denny - Washington Township, OH
Kimberly - Franklin, OH
I have been using Authorized Service for many years. Steve (who services my area) is Awesome!! He is knowledgeable, fast, professional & very nice!! When I called for my dish washer I was hoping Steve still worked there. I was Very Happy when I was told he would be the one to come to my home!! I have recommended Authorized Service to my friends & family!!
Kurt - Arcanum, OH
Michele - Xenia, OH
Thank you, thank you, thank you! Without Brad’s diligence and know how, my family would be eating peanut butter and jelly sandwiches for Thanksgiving. My oven is working great! Brad was right on schedule each time he came and finished quickly. So thankful! PS - never buying another Sansung!
Kim - Dayton, OH
Perfect Service Call
Lynn - Troy, OH
You couldn’t ask for a better service call. Everything was perfect ! I can’t imagine calling any other service company ! Prompt, courteous, and fast 👌
Bob - New Lebanon, OH
Such a relief to have a Technician that, befittingly: represents the essence of his Trade.
Eric - Bellefontaine, OH
Great service and price Steve is very good
Clapp - Urbana, OH
Prompt and friendly service
Tom - Huntsville, OH
Great service, called ahead, and very professional..
Hurst - Mechanicsburg, OH
Margaret - Springfield, OH
Patricia - Fairborn, OH
helpful, friendly. Knows how to treat seniors.
Marilyn - Dayton, OH
Great, very professional, courteous, kept in touch so I knew when he would arrive....
Darrel - Arcanum, OH
Great and does good job
He was great
Bryan - Dayton, OH
Pauline - Dayton, OH
Very good if anything else happens I want him for service
Renee - Dayton, OH
Like a member of the family!!
Pedro - Washington Township, OH
Authorized Service has been so reliable, its like we gained another member of our family. Anytime we need something done, they’re on it. I have them on speed dial. Seriously, look no further.
Jen - Ludlow Falls, OH
Great Service, thorough inspection and explanation
Glad to have my oven back!!
Suzie - Beavercreek, OH
Worked me in before Thanksgiving which was great since I’m cooking dinner for 36 people. However, there was really not anything wrong except because that we had a power surge which knocked out our power for a few minutes, twice on a month. It seems that $198.+ was a little steep for a 5 minute job. I’m very grateful but next time how to reprogram my elements BEFORE I have you come out. But I’m sure that info isn’t given out! Kinda of crazy, right!!!
Sandra - Dayton, OH
Service tech that was sent out was Excellent. He repaired the problem quick and efficiently.
Great job as always!
George - Middletown, OH
Steve came in and quickly diagnosed our dryer problem, great job as always!
Barbara - Springboro, OH
Steve was very personable and knowledgeable. Great job Steve!
Job well done
Bob - Urbana, OH
Steve knew what the problem was and had it repaired in just a few mins. Well done.
My go to guys
Charles - Dayton, OH
Quick and great service
Brenda - Springboro, OH
Steve was excellent !
Lynne - Tipp City, OH
When Steve heard the noise the washing machine made he knew what was wrong. Additionally he voiced concern about another potential problem that would have been catastrophic. He checked on the worst problem first. When that was OK then he proceeded with replacing the noisy part.
Mark - Troy, OH
Called, on time and had great knowledge of his job!
Awesome service !
Nancy - Dayton, OH
I was very pleased by the thoroughness expertise of the technical fixing my refrigerator. He knew what it needed ordered the part and was able to come back in same week and fix it . He was professional helpful and knew some good tips . I would definetly call upo. Hi for any other issues .
Michael - Sugarcreek Township, OH
I was very pleased with the service provided. Tim was very knowledgeable and answered all questions. I would recommend Authorized Service.
Carla - Trotwood, OH
Very efficient in finding and repairing the dryer.
Kenneth - Dayton, OH
Steve was the best!!
Linda - West Chester Township, OH
Kevin - Dayton, OH
Shawn was great and knowledgeable, providing additional education on how to best maintain our dishwasher
Greg - West Alexandria, OH
Josh - West Carrollton, OH
He was very nice and efficient
Dawn - Springboro, OH
Donald - Arcanum, OH
Kevin was polite on time and did a great job troubleshooting the problem
Brett - Bellefontaine, OH
On time, reasonably priced. Had part needed on van to resolve issue with gas stove.
Quick and professional
Bill - Dayton, OH
He was great - on time and very professional. He quickly diagnosed the problem and gave us info on what to do if the problem persisted.
James - Piqua, OH
Steve was very good, he was very careful with our floor,cabinets, and counter as these are all new things. He did a great job and was very professional.
Did a good job.
Barbara - Englewood, OH
Great service. On time. Found out what the problem was. Order the part and had it put on the next day. So far ice maker working just fine. Great customer service. Will use again.
Candy/ - Tipp City, OH
Great service and quick!
Misty - Bradford, OH
Four Years of Great Service
Ronnie - Springboro, OH
With Steve’s help we were able to keep the Samsung refrigerator running for 4 years. Thanks for your great service. I Highly recommend Authorized Service and Steve in particular.
Tech needs more training
Mary Anne - Dayton, OH
He came in with wet feet & tracked water through the house He put a big gouge in the wall which we found AFTER he left, he never mentioned it Pulled the refrigerator out looked at it & stated “we don’t service this brand ( so why was he even there, you knew the brand before hand) Pushed it back & left
Response from Authorized Service:
Mary, I apologize you did not have 100% positive experience with our company. I am committed to improving the quality of all our customer experiences and appreciate you taking the time to give me feedback regarding your experience. Please feel free to call me at the office as soon as possible so we can have further discussion. 937-252-3200 - Thank you! Robbin
Vincent - Dayton, OH
Tim was great thanks for sending such a professional 👍🏻
Dave - Franklin, OH
Was excellent and quick
George - Dayton, OH
Brad called before he came, confirmed the model number and brought the expected (correct) replacement part with him. Repaired and gone in approximately 45 minutes.
Lawrence - Englewood, OH
Kevin was awesome! Professional, punctual, knowledgeable and thorough.
Couldn't be more pleased!
Janet - New Carlisle, OH
This company was on the phone with me to set up a service appointment with them before I had even hung up the phone from speaking with a Lowes salesperson. I hate to say it, but I'm not used to that kind of "prompt" service and I was very, very impressed! The office staff were courteous and friendly, and they really cared about getting this repair taken care of for me as soon as possible, and again, wow! The serviceman was in contact with me right away as well, wanting to discuss my situation and then sharing with me how best to go about getting it fixed. A part was needing to be ordered, and I couldn't believe how fast the part came in. We had an appointment set up, but they were actually able to come out sooner, and they called to see if I would like for them to do that. Of course I was ecstatic, so details were discussed, planned and he arrived exactly when he told me he would. He was very pleasant, thorough, and efficient and knew exactly how to take care of my problem. I took a card because there's no doubt in my mind that I will be calling on them to help me again in the future. As far as rating the pricing, my repair was covered with my Protection Plan so that's why I can't rate the cost of the service, but I have no doubt it will get 5 stars as well. I was extremely pleased with the whole process from start to finish and if I could give them a hundred stars, I would. Excellent service in EVERY way!
Great service, very good service tech Steve
Greg - New Carlisle, OH
Your company blew my away that they could not only service my 25yr old washer and dryer , but had the correct factory parts as well . Your Tech Steve , was prompt, courteous , and punctual! He went above and beyond my expectations! Your company as well as Steve will be my first call in the future! Greg
Krista - Yellow Springs, OH
Wonderful service fixed the problem quickly and was even patient enough for me to sweep the floor before pushing back the range into place.
Fast, efficent service
Dana - Miamisburg, OH
Steve was a delight, experienced and quick with repairs.
Bob - Vandalia, OH
THE SERVICE WE RECEIVED WAS GREAT! 5 STAR. I THINK YOUR COMPANY IS GREAT, BUT YOUR FIELD SERVICE WAS THE VERY BEST. I DO THINK YOUR PRICE WAS VERY HIGH, BUT THAT IS IT.
Stephanie - Dayton, OH
He did good work and was kind throughout.
WASHER GE GTW220ACK5WW Fixed broken wire on capacitor. Checks ok
WASHER WHIRLPOOL WTW8000DW5 Checked unit over found that the gearcase was loose and dripping water as the unit ran through the cycle causing large amounts of water on the ground. Tightened up gear case. Checks ok
REFRIGERATOR GE GBS22KBSBBB Checked unit over found shorted control relay constantly clicking. Customer to decide to decide on repair.
WASHER BOSCH MISSING TAG 1/16/20 Checked unit over down that unit would start filled with water but would not agitate. Unit needs new motor control unit. Parts are no longer available due to missing model and serial tag. Picture is attached to a SD-QuickPic’s
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Replaced ice maker and cleared out frozen drain. Unit checks OK
DRYER - ELECTRIC LG DLE1101W I called Warrentech and they had no notes about it so they authorized us for the diagnosis and trip charge.
DISHWASHER BOSCH SGE53X56UC/52 Checked unit over found cover for drain pump wasn’t snapped in place causing unit to give e24 error. Installed correctly. Checks ok
MICROWAVE GE JVM1650WH05 Replaced turntable motor. Unit checks OK
DRYER KENMORE 110.6192311 "Replaced heater and fuse. Check’s ok ; used 1 279838 (ELEMENT), and 1 3392519 (FUSE) from stock"
REFRIGERATOR GE GBS22KBSBBB "Replaced main control, checks ok"
WASHER WHIRLPOOL WTW7300DW0 "Not washing clothes and noisy in spin. Found broken agitator and bearing out on GEARCASE. Replaced GEARCASE and washplate. Unit operating ok.L1-32510875651 Jerry @ Lowe’s approved; used 1 W10811956 (GEAR CASE), and 1 W10902814 (WASHPLATE) from stock"
WASHER KENMORE 110.2513241 Unit needs agitator and drive block. Talking with tenant
WASHER WHIRLPOOL WTW7040DW1 Installed new GEARCASE. Unit running smoothly
REFRIG/SIDE-BY-S SAMSUNG RF18HFENBSR/AA Cleared drain lines and installed heater clip. Unit operating properly.; used 1 DA61-06796A (DRAIN CLIP) from stock
WASHER MAYTAG MVWB955FW1 Unit not draining due to bad pump. RR pump. Running ok.; used 1 W10876600 (DRAIN PUMP) from stock
RANGE GE JB690EF4ES Installed new fan motor . Unit Operating ok
WASHER MAYTAG MVWB765FW0 Installed new control. Unit not spinning clothes out off balance load error. Over load error. Drain error. Not completing cycles. Test ran all cycles. All components working as they should.
RANGE - GAS FRIGIDAIRE FGGH3047VFA Customer states the bake will not lite. Power to the igniter. Installed new bake igniter. Cycled.
REFRIGERATOR FRIGIDAIRE FFTR1821TW0 Unit not cooling properly due to wire harness stuck in evap fan blade. Clip came loose. Secured wiring unit operating ok.
DISHWASHER FRIGIDAIRE FPID2498SF4A I30 error leak code. Upon arrival found unit uninstalled due to Carmichael’s. Frigidaire cancels Carmichael’s repair. Unit is uninstalled and we cannot service under factory job. Cancel factory warranty dispatch collected service fee from customer
DRYER SAMSUNG DV42H5200EFA3/03 Customer states that the unit is not heating. Installed new heater. Cycled. ; pckd up 1 DE486A (DS9229831)
DISHWASHER KITCHENAID KDPE234GPS0 Installed new main board double check wiring to heater cycle test OK
DRYER SAMSUNG DVB45H6300EW/A3 Customer states that the unit made a loud noise. Installed idler pulley. ; pckd up 1 DC93-00634A (IDLER PULLEY)
REFRIGERATOR SAMSUNG RF28HDEDBSR/AA Customer states that the unit is making a loud noise. Customer had another company out serval months ago. thawed out the ice room and did pull out the water fill water tube. Cycled
RANGE - ELECTRIC MAYTAG MER8674AS Installed new bake element cycled unit test OK
LAUNDRY CENTER FRIGIDAIRE FFLE2022MW1 Checked unit over and found that when it agitates or spins it isn’t getting to full speed. Unit is draining all the water out but the motor isn’t getting to speed to spin out excess water. Motor has proper voltage to it. Resistance readings are just below spec on one winding. Unit has an E21 error. Not draining fast enough. Unit drains fine in test mode and within a reasonable amount of time. Unit needs main control and motor. Called customers warranty company as a courtesy and gave diagnosis. Warranty company is buying out.
DRYER GE DBXR463EB0WW "Upon arrival found unit making noise from blower housing. Removed panel and inspected blower. Wheel has come loose from the motor causing the noise and long dry times. Blower wheel isn’t moving air. Shaft of motor is damaged as well from loose wheel. Unit needs blower wheel, motor, and blower clamp. Unit is 18 years old. Choice Home Warranty is buying out rather than repair. Customer paid service fee over phone to Robbin before I arrived."
DRYER GE GTDX100EM1WW Dropped off knob to customer.
DISHWASHER FRIGIDAIRE DGCD2444SA1A Upon arrival found sump full of brown water. Customer states that they put coffee grounds down the garbage disposal. Checked and found drain line clogged with coffee grounds. Cleared house and ran to test. Unit drains as it should. Advised customer not to put grounds down disposal. All ok. Ok per Joe.
DISHWASHER FRIGIDAIRE PLD2850RDC2 Installed all provided parts and ran to test. All ok.
RANGE KENMORE 790.942134 "removed and replaced board on oven also repaired damaged wiring ran and checked out, unit checks ok''
WASHER LG WM3550HWCA "removed and replaced gasket on unit, ran and checked out, unit checks ok"
DISHWASHER BOSCH SHX5AVF5UC/01 "upon arrival found that the door was not latching shut properly, tech made adjustment to lock and to cabinet, ran and checked out, unit checks ok"
DISHWASHER BOSCH SHX5AV55UC/22 "Compared wash motor vs new. Old definitely bad heater. Replaced part, ran unit in 60 min. Cycle had unit fill, wash, and drain without issue. Checked for any leaks under dishwasher and under sink, none. Unit checks ok, no error codes. Will return control."
REFRIGERATOR FRIGIDAIRE FGHG2368TF "Upon inspection found where water entering into the icemaker was all frozen up. You could tell that the hopper for icemaker probably had some water residue that froze, therefore each time unit was filling had no where to go, eventually making one big ice ball then running over and into the freezer. Cleared and steamed all ice. Checked fill tube for freezing ok. Removed ice maker, inspected, no cracks etc. re-installed, cycled ice maker watched water fill. No leaks, unit checks ok."
REFRIGERATOR SAMSUNG RF25HMEDBBC/AA "Contacted customer, dropped off new icemaker bucket in packaging, left on rear porch table. Inspected bucket thoroughly first. From truck stock. Took pictures. ; used 1 DA97-14474C (ICE TRAY) from stock"
REFRIGERATOR ELECTROLUX FCGM201RFB2 Installed new EVAP fan motor and checks ok
REFRIGERATOR SAMSUNG RF26J7500SR/AA Unit needs repaired per ice maker bulletin cust going to think about repair
REFRIG/SIDE-BY-S ROPER RT18BKXSQ00 Unit needs def brd and bimetal called Tara they are going to replace the unit just bill for service call
REFRIGERATOR SAMSUNG RF28HDEDPWW/AA Installed parts per IMk bulletin and took pictures as I went
REFRIGERATOR FRIGIDAIRE FFHI2131QP3 Installed evaporator coil and dryer and recharged unit checks OK call customer will take 24 to 48 hours to get stabilized down to normal temperatures
WASHER WHIRLPOOL WFW5620HW0 "Customer stated that they think there could be a leak, tested unit, found no leaks, unit checks ok."
REFRIGERATOR KENMORE 25344509600 Installed new filter housing and checks OK
WASHER SAMSUNG WA40J3000AW/A2 "Installed new main PBA, unit checks ok."
DISHWASHER BOSCH SHE3AR52UC/20 "Unit would not drain, found drain pump connector not making good contact, repaired connection, unit is working properly."
WASHER LG WM3670HVA Found water line connected to washer leaking on the floor. Informed customer to have plumber replace valve and water line.Unit checks ok.
WASHER MAYTAG MVWB765FW1 "Checked unit over found tub shaking all over the place along with loud squealing. Found outer tub leaking around shaft of gearcase. Unit needs new gearcase and outer tub. Multiple led are dim and doesn’t always show numbers. Needs display. ; rqstng P&A on 1 W10512161 (tub asm) and 1 W10811956 (GEARCASE ) and 1 W11135393 (overlay), states that autho needed"
WASHER WHIRLPOOL LSR8233EQ1 "Checked unit over and found that the unit would run for about three minutes and then the motor would get hot in the gearcase would stop turning in the motor would eventually shut down unit needs a new transmission and motor due to transmission locking up and burning out motor. Unit is 15 to 20 years old in the laundry room; rqstng P&A on 1 3360630 (sub 3360629) and 1 661600 (sub 389248), states that autho needed"
DRYER SAMSUNG DV45K6200EW/A3 Customer states that the unit is not starting up. Unit will not start up. ; rqstng P&A on 1 1111 (MOTOR BLOWER WHEEL ASSY.) and 1 2222 (IDLER PULLEY) and 1 3333 (ROLLERS)
DRYER AMANA NED4655EW0 Unit not heating. Found faulty timer. RR timer. Unit operating ok.; ordrng 1 W11043389 (timer (TS) ????)
REFRIGERATOR SAMSUNG RT21M6213SR/AA Customer states that the door fell off while opening up the bottom door. ; rqstng P&A on 1 1111 (BOTTOM DOOR ASSY. S/S) and 1 2222 (MIDDLE HINGE) and 1 3333 (BOTTOM HINGE)
DISHWASHER MAYTAG MDB8959SFZ4 "Customer states that no water is going into the unit. Cycled unit and found that water was not going in. Installed new water valve. While cycling the unit found that the motor assy is out. ; rqstng P&A on 1 WPWPW10591570 (SUMP ASSY), pckd up 1 W10327249 (water inlet valve)"
WASHER KENMORE 110.2110201 "F8E1 no fill long fill, F7E1 basket speed sensor fault present. Ran unit in auto diagnostics test and it ran through with no issues. Unit fills fine, no holes or blockages in pressure hose. No signs of loose connections at shifter or control. Control isn’t sending 13vdc to optic sensor for tach. Unit needs main control. ; ordrng 1 W10393472 (cntrl-elec)"
RANGE KITCHEN AID KECD807XSS01 Top is cracked from cup falling out of cabinet. Please order glass top. ; ordrng 1 W10296247 (cooktop)
DRYER WHIRLPOOL WED7800XW0 unit is in need of new heating element and thermal fuse ; ordrng 1 WP3390719 (fuse-thrml) and 1 WP8544771 (element)
WASHER WHIRLPOOL WTW8040DW4 "Customer claims unit just stopped in middle of cycle. Washer unit is located in garage. Upon arrival, checked wall outlet ok. Plugged in unit, difficult to get user interface to respond. Was able to get into diagnostics, still had issue with interface responding. Told customer believe we need to replace this first. Control board green led indicator was flashing which should determine good. ; rqstng P&A on 1 W11125152 (console)"
DISHWASHER WHIRLPOOL WDT780SAEM2 "Found broken rack adjusters on top and broken, rollers on bottom. Pics attached.; rqstng P&A on 4 W10195416V (dish rack wheel)s and 1 W10712395 (adjuster)"
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA Unit needs repaired for icemaker bulletin; rqstng P&A on 1 DA82-02705A (IMK KIT) and 1 DA97-12540G (AUGER) and 1 DA97-14474C (CONTAINER )
WASHER SPEED QUEEN AWNE9RSN115TW01 "Upon inspection, removed front panel, you can see water residue, rust etc all over. Tub seal is bad, customer let go long enough bearing is bad also. Freehand spin tub, bearing really loud. Called techline explained details he gave me part numbers to do a rebuild. Requesting extra time on this see sticky note. Pics attached, also have video.; ordrng 1 203394 (DRIVE SHAFT) and 1 203531 (PULLEY) and 1 204383 (TUB AND SEAL KIT) and 1 29220 (locknut) and 1 29728 (insert spline) and 1 39253 (BEARING AND MILKSTOOL)"
DRYER SAMSUNG DV45K6500EV/A3 "Found idler pulley squealing and heating element open, ordered element and pulley. Located in the laundry room, manufactured 4/2016; rqstng P&A on 1 DC93-00634A (IDLER PULLEY) and 1 UNKNOWN (HEATING ELEMENT)"
DRYER SAMSUNG DV42H5000EW/A3 "Unit will still turn off in sensor dry and time dry, called Techline, they suggested replacing sensor bar, and all wire harnesses.; rqstng P&A on 1 DC61-02627A (SENSOR BARS) and 1 DC96-00766A (HARNESS) and 1 UNKNOWN (MAIN WIRE HARNESS), states that autho needed"
REFRIGERATOR KITCHENAID WRV986FDEM00 "Found ff evaporator frozen, called Techline, talked to Kathy, suggested adding screws at the top of cover, replace evaporator cover. Tape around sensor with aluminum tape, permagum under center of drain pan.; ordrng 2 12990511 (SCREW)s and 1 W11188493 (cover-evap)"
DRYER - ELECTRIC MAYTAG MEDC300XW0 "Found door switch not closing properly, installed new switch, unit checks ok.; ordrng 1 WP3406107 (switch-dor)"
WASHER WHIRLPOOL WTW7500GC2 "Found speaker distorted, ordered new speaker.; ordrng 1 W11123146 (speaker)"
REFRIGERATOR FRIGIDAIRE LGHB2869TF3 Cleared frozen waterline and replaced icemaker. Checks ok
REFRIGERATOR SAMSUNG RF23HCEDSTER Cleared ice from drain and around fan. Replaced fan assembly. Checks ok
REFRIGERATOR GE TFX25PRYFWW Replaced icemaker due to constantly making ice. Checks ok
MICROWAVE KENMORE MODEL GONE....1/22/2 Checked unit over found control melted. Needs control. Model tag worn out. Picture attached. 15 years old in the kitchen.
WASHER WHIRLPOOL LSR8233EQ1 Replaced coupler. Checks ok; used 1 285753A (COUPLER) from stock
WASHER LG WT5270CW Checked unit over found noise coming from Hines. Adjusted hinges. Check ok
WASHER WHIRLPOOL WTW6400SW3 Replaced drain pump. Checks ok
WASHER MAYTAG MVWC6ESWW1 Checked unit over found unit needs new motor. No repair due to cost.
DOUBLE WALL OVEN BOSCH HBL8753UC Replace touchpad and control and panel. Checks ok
WASHER WHIRLPOOL WFW85HEFW1 Checked unit over found that the drain pump was plugged up. Cleared pump. Checks ok.
WASHER LG WT7600HKA Installed parts listed. Unit operating ok
DISHWASHER WHIRLPOOL WDT730PAHV0 Unit is not washing dishes due to bad wash motor. Replaced motor. Unit operating ok.; used 1 W11084656 (PUMP MOTOR) from stock
WASHER ELECTROLUX EFLW317TIW1 Installed parts listed. Unit running ok
RANGE LG LDE3037BD/00 Clock and touchpad randomly stop working. Would recommend new display and power supply. Cost of parts exceeds unit price. Declined repair.
WASHER WHIRLPOOL WFW9250WW02 Drum support is broken. Tub bearing is starting to whine In spin. Customer declined repair. Parts over 600.
WASHER MAYTAG MHW6000XW1 Installed user interface and CCU. F6 E2 is no longer present. Now F6 E3 appears 2nd user display console board is needed. Console assembly W10387857 is NLA 01/15. Called HBW. Spoke with Cora in purchasing. Unit in parts research. Close out ticket. Contact will be made if pts located
DRYER WHIRLPOOL WED9270XW1 Unit is squeaking when it gets hot and loaded up. Drum supports need changed along with possible idler pulley. Declined repair. Replacing with a matching set.
DRYER SAMSUNG DV45K6500EV/A3 "Dryer is not heating due to open thermostat, replace thermostat unit is heating properly; used 1 DC96-00887C (BRACKET) from stock"
REFRIGERATOR FRIGIDAIRE FFHB2750TD5 Unit not making ice. Found faulty Icemaker motor. Unit operating ok.; used 1 243297609 (ICE MAKER) from stock
DISHWASHER WHIRLPOOL WDT920SADM2 Installed new seal sub dispenser and lower spray arm cycle unit checked OK
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA 01 Units upper ice maker is not making ice. Installed new ice maker and clips assy. Sealed up the ice room with silicone. Cycled unit. Customer had taken a hair dryer to the ice room and melted part of the liner and the auger assy. Auger assy will not come out due to the the liner being warped. Also melted the ledge that the water comes down. ; pckd up 1 DA82-02367A (CLIPS) and 1 DA97-15217B (ICE MAKER)
DISHWASHER FRIGIDAIRE LFID2426TF3A Customer states that unit is not starting. Customer will come into the kitchen and the lights will be off and then the unit will not be running sometimes and the lights are on. Customer states that its an intermittent issue. Customer is going to call vendor. Customer did try several times before calling for service. Customer did state that the unit only worked one time out of about 15 timers. Customer refused further service.
REFRIGERATOR GE GFE29HMEJES something is blocking the drain line either it’s an object or insulation had shifted pinching the line due to it being inside the cabinet unit is not repairable spoke to Brandy at warranty companyBrandy HBWAutho 138242102348
DOUBLE WALL OVEN GE JKP28W0F1WW "Installed new lower oven thermostat, upper oven sensor and main control. Cycled unit test ok."
WASHER WHIRLPOOL WFW5090GW Spoke to Stacy at the warranty company customer is having issues with programming the unit Stacy is sending out another company for a second opinion unit is working fine otherwise
RANGE - GAS LG LRE30453ST/01 Upon arrival found right front burner on when control shows it off. Inspected burner for shorted wires and none found. Found relay on PCB shorted closed causing burner to heat when off. Tapped on relay and it opened up and shut down burner. Burner shuts down now as it should but unit needs main PCB to prevent it from happening again. Customer would not like to repair at this time.
COOKTOP GE PP962BM1BB Installed all provided parts and ran to test. All ok. All burners work as they should.
DISHWASHER MAYTAG MDB6769PAS0 "Upon arrival found touchpad not operating on all buttons. Removed door skin and inspected for loose connections, none found. Removed touchpad and reinstalled. Have function from most of the buttons now. Ran unit in rinse to test. Unit will fill, wash, and drain as it should. Cancel button on control panel is shorted and cannot cancel cycle. Unit needs touchpad. Customer wants to shop around for a new machine."
FREEZER FRIGIDAIRE LFFH20F3QWF Installed all provided parts. Lock works as it should. All ok.
DRYER WHIRLPOOL WED4815EW1 "Upon arrival unit wouldn’t heat or tumble. Inspected thermal fuses and found motor fuse shorted open causing no tumble. Found thermostat failed causing run away heat. Replaced thermal fuse on blower housing and thermostat. Ran to test. Unit heats and tumbles as it should and does heat. All ok. ; used 1 279816 (FUSE), and 1 3392519 (FUSE) from stock"
REFRIGERATOR FRIGIDAIRE LFHB2741PFBA Upon arrival found ice built up on upper right hand of ice box and water dripping from left lower side. Removed ice box to inspect air handler gasket. Found gasket rolled causing air leakage. Replaced gasket and reinstalled. All ok no more leaks. Also found mullion not closing. Adjusted mullion up and it closes as it should now. All ok. No charge under warranty. ; used 1 5303918784 (AIR HANDLER(PW)) from stock
WASHER LG WM3360HWCA "upon arrival ran and tested product through a wash cycle and high speed spin, found no noise coming from unit at this time, unit checks ok"
REFRIGERATOR AMANA SXPD20HL "removed and replaced imk on unit, along with cold control unit checks ok ."
REFRIGERATOR WHIRLPOOL ED5LVAXWO02 "removed and replaced bracket on unit, checks ok"
DRYER SAMSUNG DV45H7000EW "upon arrival found that unit has a loose roller wheel, tech was able to repair wheel on unit, ran and chcked out, unit checks ok"
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA "removed and replaced imk on unit, adjusted water line, ran amd checked out, unit checks ok"
ELECTRIC RANGE FRIGIDAIRE FGEF3059TFH "tech removed and checks out ok"
REFRIGERATOR SAMSUNG RF25HMEDBSG/AA "Customer claims when using water or ice dispenser, sometimes the flap would move on its own and or issues with dispenser. Unit dispensed ice cube and crush without issue. When dispensing water, and releasing, i could hear air in the line around door hinge or top of cabinet. Upon moving items off top of frig with gentleman there was water pooled on top. Removed hinge cover assembly. Determined where the blue water line came in and through cabinet and connected to water union was loose. Also water and or condensation made its way into wiring harness. Inspected water lines from back, no leaks, water filter still good not frozen. Enable a little slack in the water line from the back to the front. Suspect normal door opening causing water line to move and become partially disconnected to form leak. Reconnected and taped, used hair dryer to dry the wiring harness out, suspect the moisture was causing issue with everything acting erratic. Tested all functi
MICROWAVE GE JVM6175EK2ES "Replaced fan motor, unit working properly will return the control. Unit checks ok."
REFRIGERATOR KITCHEN AID KFCS22EVMS3 "Replaced icemaker, cycled unit. IM harvested and filled with water. No leaks, unit checks ok."
REFRIGERATOR WHIRLPOOL WRF736SDAM13 "Replaced board, this is last remaining electronic board on unit. Again upon arrival unit is cooling and running properly. Unit is making ice. Customer did make a short list of times when unit acted up. Pic attached. Whirlpool covered parts. Customer paid labor. Told customer to keep us informed."
REFRIGERATOR SAMSUNG RS25H5111WW/AA Installed IMk and ran thru a cycle and checks ok
REFRIGERATOR SAMSUNG RF260BEAESG/AA Installed new cont brds and checks ok
REFRIGERATOR FRIGIDAIRE FFHB2750TS6 Installed new seal for air tower and replaced air tower replaced shelf roller broke and installed main board and checks OK
REFRIGERATOR KENMORE 10664934401 Temps are inconsistent due to wiring in the cabinet shorting the TSTAT out--Causing a electrical odor in the FF compartment Calling AHS-Ashley
REFRIGERATOR FRIGIDAIRE FFU14F5HWG Cont brd not communicating properly cust to purchase a new unit please send cust a receipt
REFRIGERATOR WHIRLPOOL WRS342FIAB00 Installed another set of optics and cycled unit and checks OK
REFRIGERATOR SAMSUNG RF28K9380SR/AA "Installed new icemaker kit and ice container, unit checks ok."
WASHER AMANA NFW7200TW "Found unit needs new control, parts are NLA. Unit cannot be repaired."
REFRIGERATOR SAMSUNG RF28JBEDBSG Installed new icemaker kit. Unit checks OK.
DRYER LG DV42H5400EF/A3 "Found roller broken, installed new roller, unit checks ok. Collected 100 deductible.; used 1 DC97-16782A (ROLLER) from stock"
DRYER SAMSUNG DV45H7000EW/A2 "Found idler pulley broken, installed new pulley. Unit checks ok.; used 1 DC93-00634A (IDLER PULLEY) from stock"
REFRIGERATOR SAMSUNG RF25HMEDBSR/AA "Talked to Michael at Lowes, was authorized to add mullion strip, installed new mullion strip. Unit checks ok."
DISHWASHER KENMORE 665.13863K601 Needs complete upper rack assembley and each part of the rack along with control panel and main lower rack. Unit is 10-15 years old in kitchen. Not worth repairing. ; rqstng P&A on 2 8193741 (adjuster)s and 4 8268738 (positioner)s and 2 8539122 (adjuster)s and 5 8539190 (pivot-tine)s and 1 8572843(NLA) (CONTROL PANEL ) and 1 W10727422 (dishrack) and 2 W10727426 (tine-row)s and 1 W10728159 (dishrack) and 2 W10728849 (adjuster)s and 1 WP8539119 (positioner)
REFRIGERATOR FRIGIDAIRE LFHB2751TF2 Evap fan error and display is out ; ordrd 1 5304513666 (DISPLAY ) and 1 809069201 (motor)
REFRIGERATOR FRIGIDAIRE LGHB2869TF5 Customer has ice build up on the towner and Mullen strip keeps coming off. Found that the tab for the Mullen strip clip was broken. ; rqstng P&A on 1 FR242185670 (RIGHT REF S/S) and 1 FR242185670 (AIR TOWER) and 1 FR242185670 (GASKET) and 1 FR5304510307 (MAIN BOARD)
WASHER WHIRLPOOL WTW7300DW0 Customer states that the unit is not spinning or washing and making a ticking noise. found several error codes in the unit. Tilt the unit back and found that the unit gear case has been leaking oil; rqstng P&A on 1 WPW10734521 (CLUTCH) and 1 WPW10754158 (STATOR) and 1 WPW10754161 (ROTOR) and 1 WPW10811956 (GEARCASE) and 1 WPW11130359 (SUPPORT RODS)
WASHER KENMORE 796.3151221 Unit is 7 years old in laundry room. Upon arrival customer showed items that had grease stains on them. Checked unit over and found seal on clutch assembly leaking causing grease to float up into tub and stain clothes. Unit is missing segments on display. More will fail and will not be able to see cycle. Unit needs clutch assembly and display.; rqstng P&A on 1 AEN73131403 (clutch assembly ) and 1 EBR75351403 (display board )
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA "replaced parts per samsung bulletin. Pics attached.; rqstng P&A on 1 DA82-02675A (IM SVC KIT)"
DISHWASHER FRIGIDAIRE PLD2850RDC2 Unit is 14 years old. Upon arrival found unit with water in sump. Put unit into diagnostics mode to test functions. Unit went through diagnostics test with no issues but drain pump is noisy. Checked sump for blockages or debris. Nothing found that will cause noise or pump to lock up. Drain pump has an intermittent dead spot causing no drain. Unit needs drain pump. ; ordrng 1 154580301 (pump drain)
DISHWASHER LG LDT5678ST "Found drain hose damaged, customer wants to replace. Ordered new drain hose. Work order was changed from LG warranty to COD.; ordrng 1 AEM74333101 (DRAIN HOSE)"
DISHWASHER BOSCH SHXM78W55N/01 "upon arrival found that unit now needs a new wiring harness for machine spoke to bosch concerning issue was told last time e19 error was dor a bad solenoid on soap disp, installed part still have same problem; ordrng 1 wiringharness"
WASHER GE GTW460ASJ4WW "Found lid will not lock properly, Found cycle will not finish, ordered lid lock and main control. Located in the laundry room, manufactured 5/2016; rqstng P&A on 1 WH01X27954 (lid lock quick relea) and 1 WH22X29556 (CONTROL)"
REFRIGERATOR FRIGIDAIRE LFHB2751TF5 Replaced parts listed. Checks ok
REFRIGERATOR SAMSUNG RFG298HDBP Cleared both drains and adjusted drain tubes. Checks ok.
REFRIGERATOR SAMSUNG RF28K9380SR/AA Checked unit over found that the icemaker was replaced and clips previously unit is still freezing up and leaking. Needs new service kit per Samsung.
REFRIGERATOR KENMORE 10656673500 Replaced fill valve and waterline. Checks ok; used 1 PM0408W (5/16" X 5/16" COUPLER) from stock
DRYER - ELECTRIC WHIRLPOOL WED9600TW0 Replaced two roller brackets. Checks ok; used 2 W10837240 (BRACKET) from stock
WASHER LG WM3250HWA Replaced door boot. Checks Ok
COOKTOP FRIGIDAIRE LFEF3011LBD Replaced parts listed. Checks ok
DRYER WHIRLPOOL LE5200TXW0 Replaced two rollers. Unit checks OK; used 2 W10314173 (ROLLER KIT) from stock
REFRIGERATOR GE PYE22KSKLSS Adjusted freezer door gasket and sealed around cabinet frame. Checks OK
REFRIGERATOR LG LMXS30776D/02 Unit icemaker fan in encased is frost. Called LG to check for Bulletin. Advised me to relocate defrost sensor to cap tube line furthest to the left and highest point. Thawed out unit.
FREEZER SAMSUNG RF28HFEDTSR/AA Unit not cooling properly due to seized evap fan. Cleared ice and evap drain. Installed heater clip. ; used 1 DA61-06796A (DRAIN CLIP) from stock
RANGE LG LRE3194BD/00 Installed PCB EBR77562712. Installed new board. Unit operating ok
WASHER SAMSUNG WF45K6500AV/A2 installed new damper front and back.. installed. New main board. Cycled.
OVEN FRIGIDAIRE FFEF3016TS Customer handle kept falling off. Installed new handle. ; pckd up 1 5304520635 (BLACK HANDLE)
REFRIGERATOR SAMSUNG RF25HMEDBSG/AA 03 Customer states that the unit is not making ice. Found ice build up. Thawed out the ice room and pulled out the waterline tube and seal up the the ice room. Cycled.
WASHER ELECTROLUX EFLS517SIW0 Upon arrival customer states unit fills but makes an odd noise mid cycle. Ran diagnostics to check for errors. E41 code present. Code is for a open door switch. Switch is good and shows no signs of shorting. Ran unit to test but could not duplicate concern.
DRYER AMANA NED4600YQ1 Upon arrival found heating element shorted open. Replaced and ran to test. All ok. Unit heats as it should. ; used 1 279838 (ELEMENT) from stock
REFRIGERATOR SAMSUNG RS25J500DSR/AA Installed all provided parts and ran to test. Unit will dispense ice now. All ok.
DRYER AMANA NED4655EW1 "Upon arrival found unit would tumble but no heat. Checked and found heating element shorted open and vent clogged with lint. Vent hose length was longer than needed causing lint to build up. Cut vent hose down, replaced heater, and ran to test. All ok. Unit is under factory warranty bill to whirlpool confirmed with Nick at RAC."
WASHER MAYTAG MVWB765FW1 Upon arrival found coat stuck under agitator. Removed agitator and removed coat. Ran unit in diagnostics to check for codes. F5E4 lid not open between cycles. Lid lock works as it should. All functions work fine. All ok.
DISHWASHER FRIGIDAIRE FFBD2406NS0A "removed and replaced board on unit, ran and checked out, unit checks ok"
WASHER LG WM2016CW "removed and replaced stator motor and rotor on unit, ran and checked out, unit checks ok"
OVEN GENERAL ELECTRIC J KP07G0J5BG "removed and replaced bake element on oven, unit checks ok"
RANGE GE JBS030J3WH "removed and replaced bake element on unit, ran and checked out, unit cheks ok upon techs deparuture"
DISHWASHER SAMSUNG DW80J7550UG Customer decided not to have check out.
REFRIGERATOR SAMSUNG RFG297AAWP/XAA Compressor is locked up cust to go purschase a new unit
REFRIGERATOR WHIRLPOOL WRS342FIAB00 Optics isn’t communicating -- installed optics
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA Installed parts per IMk bulletin and took pictures as I went ; used 1 DA97-12540G (AUGER) from stock
DRYER - ELECTRIC SAMSUNG DV306LEW/XAA "Found heating element open, installed new element, unit checks ok.; used 1 DE486A ("
REFRIGERATOR WHIRLPOOL GI5SVAXVQ01 Adjusted lever on module and checks ok
WASHER MAYTAG MAV8557AWW "Installed new belt, unit checks ok."
DRYER - ELECTRIC SAMSUNG DV42H5200EW/A3 "Installed new main PCB and thermostat, unit checks ok."
WASHER MAYTAG MVWC565FW1 "Found lid lock not closing properly, installed new lid lock. Unit checks OK.; used 1 W10838613 ("
MICROWAVE GE JVM1430WA "Checked unit over found that the clock in the display are partially working. Needs control board unit also not heating has a bad burning smell and a loud buzzing. Needs new magnetron, transformer and capacitor. Unit is 15-20 years old, white in the kitchen.; rqstng P&A on 1 WB27X10011 (capacitor) and 1 WB27X10017 (magnetron) and 1 WB27X10133 (trans-hv) and 1 WB27X10766 (CONTROL)"
WASHER SAMSUNG WF219ANW/XAA Checked unit over found bearings in the tub loud and completely worn out .In laundry room.; rqstng P&A on 1 DC64-00802A (door-diaph) and 1 DC97-08650H (FRONT TUB) and 1 DC97-15013D (BASKET) and 1 DC97-15328F (REAR TUB)
DISHWASHER LG LDT7797BM "Per LG replace wash motor, drain pump and Vario motor.; ordrng 1 #### (WASH MOTOR) and 1 #### (DRAIN PUMP ) and 1 #### (VARIO MOTOR)"
REFRIGERATOR SAMSUNG RF260BEAEBC/AA "Needs control and f