Matt - New Madison, OH
Appointment set up in timely manner.Service had the part and was repaired quickly.
Great service. He was efficient and got it done quickly
Peggy - Troy, OH
Very pleased with the company and the technician
Richard - Dayton, OH
Very professional and focused on his work.
Fred - Middletown, OH
ID the problem and corrected it within 30 minutes. Not his first rodeo.
Mike - Woodbourne-Hyde Park, OH
Becky - Springfield, OH
Couldn't have asked for better.
Stephen - Middletown, OH
Steve G did a great job, quickly, to our complete satisfaction.
Bryan - Englewood, OH
Barb - Dayton, OH
Very satisfied with the service of Brad.
Very Very Good Job to all of you
Ronald - Fairborn, OH
Good job Brad
Fast, easy, and effective service
Frank - Springboro, OH
Nice doing business with Authorized Service! You called very quickly to acknowledge the service and set up the appointment, service dates were readily available, the people on the phone and the service techs were friendly, and the problem is apparently fixed. What more can I say?! How would you rate the cost / pricing of the service? Does not apply because this was repaired under warranty.
Top notch service
Jon - Troy, OH
We’ve had Steve here before for our kitchen fridge — this one was for a garage fridge — and he’s extremely good at his job. Explains the problem, tells you your options and takes great care in repairs. Friendly and easy to talk to. A+
Sue - Dayton, OH
Kevin was very friendly , professional . Respectful. He was here at time set .
Excellent service and explanations of the job.
John - Liberty Township, OH
Steve is extremely professional and enjoys teaching what and why the problems occur.
GE Dryer Service
Susan - Bellbrook, OH
Very pleased with the prompt, courteous and professional service.
awesome customer service
Jill - Lakeview, OH
very polite, very knowledgle, very satsified. Great job Steve
Quick, efficient service
Phillip - Dayton, OH
Gail - Dayton, OH
Professional & Thorough Service
JP - Franklin, OH
Sam provided very professional and thorough service when diagnosing the problem with our dryer. Highly recommend!
Elbert - Lebanon, OH
Julian - Springfield, OH
Norbert - Casstown, OH
STEVE DID A GREAT JOB - ARRIVED WHEN HE SAID HE WOULD, CHECKED THE DRYER AND GAVE US AN ITEMIZED PRICE TO REPAIR THE DRYER. VERY PROFESSIONAL
Ryan - Dayton, OH
Gloria - Xenia, OH
Spotted problem quickly and fixed quickly
Andrew - Dayton, OH
The service tech was very nice. I've used this company before and will again.
Aaron brentford - Dayton, OH
Job well done!
Lois - Mason, OH
Came promptly. Technician was friendly, polite, and knowledgeable. Fixed oven quickly, gave me advice for future. I’m very pleased!
Shawn - Springboro, OH
Taylor - Riverside, OH
Tim was very professional, quick and friendly. He was on time, communicated fairly and we’d definitely have him come out again if need be!
Ken - Vandalia, OH
Great service!! Thank you.
Teresa - Eaton, OH
Steve - Englewood, OH
Timely and professional
Steven - Clearcreek Township, OH
Tim Robertson did a excellent job on our GE refrigerator...He was knowledgeable, friendly as well as professional...We would definitely use him again...
Richard - West Liberty, OH
We had excellent service all the way Steve is very polite and informative. The product He serviced must be junk, after replacing parts it is as it was before he worked on it .The new parts didn’t help it at all.
Jack - New Carlisle, OH
Minnie - Dayton, OH
Friendly. Good explanation of problem
Pete - Troy, OH
Great experience! Knew exactly what needed done to fix the dishwasher rack and did it in the spot without having to wait for parts to come in.
David - Brookville, OH
Great Service and excellent technician
Sam - Fairborn, OH
Brad provided professional assistance to resolve my refrigerator issue. He was knowledgeable and courteous.
Darrell - Dayton, OH
Anita - Miamisburg, OH
Suzanne - Dayton, OH
Prompt, courteous and helpful
Barry - Bellefontaine, OH
Steve shared his knowledge and experience to help me make an informed decision about the repair
Debra - Miamisburg, OH
Tim was on time and efficient and personable. I would have him come again if I needed another appliance repair.
Sandy - West Alexandria, OH
Shawn provided great service at a reasonable price. He was able to analyze, order parts, and fix quickly. His professionalism and skills gave us confidence we had called the right company. We will use Authorized Services again.
Shea - Dayton, OH
He was awesome! He was in and out quickly. Knew exactly what was wrong, fixed it, was polite and professional!
Good explanation of service
Randy - Bellefontaine, OH
Pequignot - Greenville, OH
Great technician did a great job!
Russell - De Graff, OH
Very professional and knowledgeable
Randy - Mason, OH
Sue - Miamisburg, OH
Tim was polite, knowledgable, open. Waiting to see if his reprogramming oven was effective. Has taken longer than convection said to bake small cake. Hoping regular setting better.
Paul - Englewood, OH
Technician was professional and proficient. The new part showed up at their office broken and they caught it upon arrival. Ordered new part and had it installed the next week. Great work.
Shane - Springboro, OH
Very knowledgeable! Great job!
William - Cedarville, OH
Brianne - Middletown, OH
Quick and friendly service.
Colleen - Hamilton, OH
Steve - Middletown, OH
Having the pleasure to meet Steve now twice. Hey provides excellent customer service along with a great attitude.
Connie - Woodbourne-Hyde Park, OH
Very courteous and knowledgeable.
Theresa - Dayton, OH
Very polite. Quick work. Will use again,
Steve was very professional and fixed my refrigerator.
Sheila - Saint Paris, OH
I would highly recommend Steve for your repairs. If I ever need anything else fixed I would request him.
Windsor - Dayton, OH
Brentwood - Springfield, OH
Erica - Dayton, OH
Thomas - Dayton, OH
Brad is extremely knowledgeable, great personality, trustworthy!
Great professional service. Very pleasant guy, fast no nonsense. Courteous, etc.
Ward - Dayton, OH
Service was exceptional!
Mary - Greenville, OH
He was very knowledgeable and knew what he was doing.
Jeff - Greenville, OH
Great. Had part and all done in one trip
Danielle - Brookville, OH
Cathy - Xenia, OH
Very professional and pleasant
Gwyneth - Dayton, OH
Regina - Troy, OH
He is always friendly when he comes out, takes care of the problem quickly. I wish I could say the same about LOWES they are impossible to deal with and it takes forever to get a hold of someone to schedule and then they aren't very friendly.
Mark - Waynesville, OH
Very professional and efficient
Suzy - Dayton, OH
Trustworthy and always shows up at the scheduled time. Quickly diagnoses the problem and replaces the faulty part. Tim is great at explaining what he replaced and why. He works efficiently and never leaves a mess. We love the service we receive from Authorized Service.
Prompt accurate service
Chuck - Dayton, OH
Jenny - Mason, OH
Steve was outstanding
Kevin was great! Very thorough.
Eric - Arcanum, OH
Randy - Liberty Township, OH
Very friendly and professional.
Rod - Dayton, OH
Very knowledegable service technician
Edward - Lakeview, OH
Explained everything to the way we would understand. Very polite
Very well pleased with Steve great job
James - Belle Center, OH
Steve was very knowledgeable very friendly fixed problem in no time would be happy with Steve in the future
Great timely service
Jason - Beavercreek, OH
Frank - Arcanum, OH
Joan - Troy, OH
The service man was very nice and polite. He fixed my washer in a short time! He was clean, friendly, pleasant and knowledgeable!
Vicki - Dayton, OH
Fast efficient service
Randall - Dayton, OH
Another great job by Tim
Margeret - Dayton, OH
Jerry - New Madison, OH
Great service and he explained everything
Douglas - Dayton, OH
Authorized Service technician solved our dryer problem! Works great!
Great service & reasonable price
Suzanne - Dayton, OH
Tim was knowledgeable, quick, and honest with his opinions on products
Donna - Springboro, OH
Love the furniture I purchased
Kathleen - Mason, OH
Steve was efficent knew what he was doing got the job done and out he went.
Tom - Bellefontaine, OH
We had a sudden horrible noise when trying to run our dishwasher. Steve came in a timely fashion, was courteous, pleasant, listened well, and wore his mask (as we did). He was efficient and knowledgeable in diagnosing and fixing the problem on the day before Thanksgiving. We will contact Steve at his Authorized Service Company the next time we need any appliance maintenance.
Sheryl - West Alexandria, OH
Angela - Piqua, OH
Shawn - Dayton, OH
Ann - Versailles, OH
Our service tech, Kevin, was highly skilled, and very competent. He called ahead to let me know when he was going to arrive and he arrived promptly. He asked me to explain the problem. I did, and Kevin h thoroughly assessed the dryer, taking it apart, and found the problem. A very small part was bad. He had the part in his truck and replaced the bad one in about 5 minutes! He was excellent! I
Quick and efficient!
Robert - Dayton, OH
Pete - Dayton, OH
Robert - Dayton, OH
Nice Man & Efficient Tech
Karol & Don - Troy, OH
Steve was concientious and careful of safety. He did what he said he'd do. He fixed it right the first time.
Your pricing hopefully is making you rich.
Bardon - Dayton, OH
Kevin was on time and considerate.
Mina - Springboro, OH
Rachelle - Union City, IN
My repairman was on time, and was very courteous and informative when answering all my questions.
Michael - Dayton, OH
Very nice guy. Knows his stuff, honest and timely.
Tim, great rep. of the co. 👍🏼
Kathleen - Dayton, OH
See above, plus gave info I needed to know about my frig. Special order on part and poss time needed for repair.
Customer Service Oriented
Jennifer - Lebanon, OH
Very informative, answered questions. Polite
Caylin - Fairborn, OH
Professional, wore mask entire time without having to be reminded/encouraged like many service professionals lately, courteous and explained what was going on well
Gloria - Dayton, OH
It took forever to get in contact with the warranty department, but once they finally answered and sent it out, the repair team was great!
Sue - Dayton, OH
Diagnosed problem. Helped solve problem with manufacturer. Kept me up to date on part arrival. Called and set appt. Arrived on time did the replacement and he was gone.
Maria - Dayton, OH
Tracy - Dayton, OH
Arrived in a timely manner. Very knowledgeable. Overall great experience.
Donna - Tipp City, OH
Theresa - Dayton, OH
Sam did an excellent job. He was knowledgeable and very efficient. I would definitely call on him again.
Good quick service
Rose - Urbana, OH
Great service, friendly and respectful tech
Corrie - Middletown, OH
Warranty Claim on bad designed ice maker!
Rick - Dayton, OH
This is the 4th repair on Samsung’s bad design ice maker.
Joe - Dayton, OH
excellent and timely service
Very knowledgeable, professional & honest. Very happy with his help.
Terry - Beavercreek, OH
Lacretia - Dayton, OH
The tech was professional and arrived within the time frame given
Kevin - Mason, OH
Our service technician, Steve, was very nice and took time to answer our questions. He didn't rush through the repair process.
Tracie - New Carlisle, OH
This was a warranty service call so there was no fees involved My tech was right on time, very nice and explained things well
Oscar - Dayton, OH
Emily - Zanesfield, OH
Steve has done another excellent job getting our washer back up and running. Thank you!
Gail - Lebanon, OH
Job well done
Nancy - Bellbrook, OH
Great service, very efficient
Wanda - Bellbrook, OH
The whole team made the repair process smooth and seamless. Highly recommend!
Excellent service. Knowledgeable service technician.
Frances - Englewood, OH
I can always depend on Authorized Service to provide excellent service done in a reasonable time.
Mike - Dayton, OH
The experience was very pleasant. The problem was a slow leak, so it may take a few days to see if it was actually fixed, but we are optimistic.
John - Vandalia, OH
Doris - Union, OH
Shaun was very attentive, listened to our concerns, gave recommendations and followed up next day. Recommend Authorized Service.
DISH WASHER REPAIR
Lois - Franklin, OH
The response time was very good. Issues were: 1st visit - need to order part (absolutely no problem) 2nd visit - purpose - install heater. Could not pull dish washer out far enough to install heater. Need to call someone to extend water and electrical lines 3rd visit - installed heater (different repairman). Dish Washer installed crooked and out slightly from countertop. Associate did ask if everything was ok and I said yes but after he left, we noticed there was a chip out of the top of the dish washer and it was not aligned correctly.
Response from Authorized Service:
Thank you very much for your feedback. Please reach out to Robbin, our customer service manager, at our office so we can work to get the situation resolved for you. We do guarantee our work and apologize you are not satisfied. Robbin can be reached by phone or text, 937-252-3200. Thanks again!
Great service and awesome price
Erin - Xenia, OH
Very please with the responsiveness and courtesy of the appliance service tech.
Nicholas - Dayton, OH
Friendly and quick work
Donna - Russells Point, OH
Fast, Friendly, Service! So appreciated!
Don - Tipp City, OH
William - Middletown, OH
Great service. Technician very nice and friendly. Can you give me his name?
Pam - Bellbrook, OH
John - Versailles, OH
Kevin was knowledgeable about removing the microwave and disassembling the covers. He could tell it had blown the internal fuse. Since there were no obvious burns/arcs, he was unable to diagnose the specific cause of the blown fuse. When the different possibilities were discussed and the cost of repairs was estimated, it became obvious to us that a better option was to replace our 11 year old microwave appliance.
Clifford - Troy, OH
Washer would not accept water
Thomas - Springboro, OH
After explaining the problem with the washer the technician looked over the machine and told us what was wrong and explained what we must do in the future so as to not have this problem reoccur.
Matt - Russia, OH
Billy - Carlisle, OH
The technician was awesome. He was very nice and got the job done quick. He had great manners.
Shawn - Tipp City, OH
Great experience. Steve arrived, inspected the fridge and completed repairs in about 30 minutes. He had all the necessary parts in stock on his truck. I’m a customer for life.
Willis - Carlisle, OH
Sam did a great job He was prompt and worked quickly. This was a home warranty repair, so I don’t really have an opinion on their pricing.
Great efficient and fast service!!
Lori - Franklin, OH
He was extremely competent. His work was quick, thorough, and efficient! I am extremely satisfied and would highly recommend his work!!
Washer Door Seal Leaking
Jeff - Saint Henry, OH
Like any repair they give you a 5 hour window to show up, this is always an inconvenience, however they did call 30 minutes prior to report their arrival time which was very nice.
Sam - Versailles, OH
Good service tech
Mark - Jamestown, OH
Your service tech is very helpful & knowledgeable.
Zachary - Dayton, OH
They did great
Dale - Dayton, OH
Randy - Dayton, OH
Marti - Fairborn, OH
Very nice and professional
Michael - Troy, OH
Explained things well.
Shelly - Clayton, OH
Excellent & quick service
Jeff - Dayton, OH
Great service! Thanks.
Sharon - Springboro, OH
Victor - Springfield, OH
Dino - West Alexandria, OH
He did a great job
Travis - Fort Recovery, OH
Kevin was very polite and handled everything to our satisfaction.
Phillip - Xenia, OH
Everything was fine
Thomas - Centerville, OH
Professionally done. Refrig still operating fine
Pam - Dayton, OH
Prompt courteous arrival. Answered questions. Completed repair quickly.
Don - Tipp City, OH
What a nice guy! He did a super job!
Great service.Shawn & Robbin are awesome team members. They rock.
Jim Bucher - Dayton, OH
So happy everything is up and running here in the Bucher household.
Tom - Piqua, OH
Grover - Beavercreek, OH
"Dunson - Dayton, OH
The repairman was knowledgeable and explained the repairs step by step.
James - Dayton, OH
Great service Tim was very professional
Thomas - Carlisle, OH
Very knowledgeable service representative
Great service and friendly
Jennifer - Arcanum, OH
Wonder Customer Service
Lori - West Liberty, OH
Steve was awesome
Karl - Springfield, OH
He was very polite and took the time to explain what the problem was. Thank you
Brett - Liberty Township, OH
Steve was ahead of schedule which worked out perfectly. He called ahead of time to let us know he could be early. Steve arrived was very professional and was very cautious moving our appliance around making sure no other issues would occur. He explained everything very thoroughly to the extent of replacing the failed warranty part showing us why the part failed and what the manufacturer has done to fix and replacing the new part. Steve showed us all the resets for the appliance along with some things we did not know it even did. We have had appliance service folks in our home before for multiple things but Steve was by far the best and we have ever experienced
Highly recommend Steve And Authorized Service
Renaee - Huntsville, OH
I feel lucky to have found a new appliance repair company. Our local people have retired and Authorized Service has filled the spot! I will definitely recommend them to others because of the professional service and their technician Steve. Steve is very informative and my appliances are fixed!
Rana - Spring Valley, OH
Friendly service. On time. Worked and waited to ensure the job was done. Washing machine is working great!!! Great job—thank you soooo much!!!!
Elsa - Trotwood, OH
Andrea - Dayton, OH
On time; called ahead, efficient
Mary - Brookville, OH
He was great very nice man very clean he all most wipe my whole floor lol
Pat - North Lewisburg, OH
Tony - New Lebanon, OH
Sean was excellent, very professional and very mannerly. Solved the problem quickly and was out of here.
Jeff - New Carlisle, OH
Wonderful service and fast scheduling!! The best service around.
Mark - Belle Center, OH
Steve is low key and knows his stuff, no high pressure bit willing and able for whatever repair is needed
Suggar - Lewisburg, OH
He did a good job. This was warranty work, so no discussion on costs. He diagnosed problem, replaced part, explained what was wrong and what he replaced. He was courteous and efficient.
Andrae - Dayton, OH
You will be happy you called them!
MAH - Piqua, OH
I highly recommend Authorized Service, and technician Steve Morris in particular. Our Samsung refrigerator ice maker has been an ongoing problem. After repeated failed repair attempts by a different company, thankfully, we found Authorized Service. In a day and age where it is difficult to find service providers who care about the quality of their work and customer service, Steve Morris was a breath of fresh air. He called to let us know that he was running a little late for our appointment (unheard of!). We found Steve to be professional, friendly, knowledgable, and conscientious. Most importantly, he correctly diagnosed and fixed our long-standing ice maker problem! We will definitely use Authorized Service / Steve Morris in the future!
Gina - Versailles, OH
Kevin was thorough in looking over my refrigerator that was not cooling. He was able to diagnose the problem and give me details as to the cost and procedure of the repair. I feel he was a very honest and knowledgeable repair man and I wouldn’t hesitate to call the company again for repairs as he represented the company very professionally.
Tim - Troy, OH
Maria - Dayton, OH
Glenn - Hamilton, OH
Knowledgeable personable repairman
Shaun did a great job!
Sandy - Union, OH
Matt - Springboro, OH
Quick with great customer service
Megan - Dayton, OH
Got it fixed.
Richard - Springfield, OH
Brad is knowledgable and friendly.
Ted - Tipp City, OH
Kevin offered wonderful service
Brenda - Union City, IN
Kevin was very courteous and knowledgeable after look in the refrigerator over thoroughly he knew exactly what the problem was he fixed it and now we have no more weird sounds.
Kip - Mason, OH
Steve did a great job, he called the day before his appointment and asked some questions about the problem. He then asked me to text him a picture of the model and serial number tag. He arrived early for the appointment with the part to fix the problem. Great job Steve thanks for quickly fixing our problem.
Kathy - Lakeview, OH
Steve was competent and friendly. Very satisfied with the service
Helpful service response
Carol - Russells Point, OH
We appreciate his honest assessment of our problem and good advice. Very polite.
Heather - Xenia, OH
Tim was efficient, friendly and focused. He answered my questions thoroughly.
Gem - Englewood, OH
He was great , very knowledgeable, polite and friendly
RANGE SAMSUNG NE59M4310SS/AA Adjusted oven temps. Checks ok both bake and broil working with no issues. If unit continues to act up will need new control and oven sensor
RANGE WHIRLPOOL WFE525S0HT1 Needs new control due to no power to elements. No repair.
REFRIGERATOR KENMORE 106.7215211 Checked unit over found that the unit was not defrosting. Removed that cover and found that the heater wire had been pulled out of the harness. Fixed heater wire. Checks OK
RANGE JENN AIR JED8430ADB Check unit over found that fan switch was completely broken. Unit has to be completely disassembled to replace fan switch. Customer wants to talk with her husband.
DISHWASHER MAYTAG MDB7749SBM3 Replaced touchpad. Checks ok. Unit is about 10 years old in the kitchen stainless steel.
DRYER KENMORE 795.803119 Needs a new heater and rollers. No repair due to cost.
WASHER FRIGIDAIRE FTF530FS1 Customer misfired outlet and caused unit to fry the ground wire and part of the wire harness.. repaired wire. Checks ok
DRYER WHIRLPOOL WED5100VQ1 Disassembled cleaned vents and replaced fuse checks ok.; used 1 3392519 (Fuse) from stock
WASHER MAYTAG MVWB835DC4 Multiple water temp and inlet errors. Replaced Valve. Unit checks ok; used 1 W11165546 (Valve) from stock
DRYER SAMSUNG DV45H7000EW/A2 "Dryer not heating due to burnt wire on high limit thermostat also found broken drum support and seized belt tensioner pulley. Replaced parts listed and repaired wiring; used 1 DC97-16782A (Support roller), and 1 DC93-00634A (Belt tensioner) from stock"
WASHER AMANA NTW4516FW3 Found neutral wire to cold water valve pushed from pin connector giving LF error code. Tightened all electrical connections unit operating properly
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Installed new water valve. All water flow checks OK. Checked for water leaks and no signs of water
WALL OVEN MAYTAG CWE5800ACE Installed new lower bake element
DISHWASHER KITCHENAID KDTM354EBS2 Installed new rack supports and guides
DRYER WHIRLPOOL WED75HEFW1 Cleared off blower wheel again causing vibration. Instructed customer to get their vents cleaned
REFRIGERATOR FRIGIDAIRE LFSS2312TF4 Unit not making ice. Installed new ice maker. Cycled. ; used 1 241798231 (Ice maker) from stock
DRYER SAMSUNG DV42H5200EW/A3 Replaced main control tested unit checks OK
REFRIGERATOR SAMSUNG RF28K9070SG/AA 05 Installed new ice container installed new icemaker kit test OK
WASHER MAYTAG MHW6000XG0 Unit control and user interface needs replaced due to f6 E02 error code. No repair due to console not being available.
OVEN FRIGIDAIRE FCRE305LAFC Upon arrival customer stated that unit wont maintain heat but will preheat. Sensor and all elements are good. Ran unit to test. Unit heats fine but wont cycle to maintain temp. Replaced control and ran to test. All ok. Unit maintains temp now.
DISHWASHER FRIGIDAIRE FDSH450LAF1A Replace parts listed. Checks OK
RANGE JENN AIR JGD8348CDP Installed all provided parts and ran to test. All ok.
DISHWASHER SAMSUNG DW80R2031US no repair.
DISHWASHER SAMSUNG DW80R9950UG/AA "Upon arrival customer complaints of unit leaking water out of bottom, tech pulled unit and ran while observing the bottom of unit where customer said water was coming from but found no trace of water leaking, left unit run for almost 1/2 hour, unit checks ok upin tech departure"
DISHWASHER FRIDGIDAIRE n/a Ran unit through multiple cycles and could not find any leaks or any evidence of the dishwasher had been leaking. Took pictures of floor that was previously damaged by water. Replaced seals and spray arm to insure no leaks.
DRYER MAYTAG MEDC465HW Inspected unit and found the belt and sheared off and part of the terminal block wiring was damaged. Made repairs to the terminal block and installed new belt. All checks OK
REFRIGERATOR FRIGIDAIRE FFHB2750TD7 Installed icemaker. All checks OK
DRYER AMANA LE8317W2 Replaced parts listed. Checks ok
WASHER KENMORE 796.3151221 Inspected unit and found the gear case and failed at making a loud grinding noise during spin cycle. Customer only wanted diagnosis. All checks OK
DISHWASHER SAMSUNG DW80J3020US/AA "Found the dispenser door not opening properly. Installed new dispenser. Ran a test cycle, All checks OK"
REFRIGERATOR FRIGIDAIRE FFTR1821TD0 no repair.
WASHER MAYTAG MVWB765FW2 "Inspected the unit and found the hot water valve not opening properly. Ran a test cycle and found no other issue. Installed valve and ran a test cycle, all. Checks ok. ; used 1 W11165546 (Water valve) from stock"
REFRIGERATOR LG LRSC26925TT Inspected the unit and found a failed water valve. Installed new water valve. Ran a test cycle and all a checks ok.
WASHER WHIRLPOOL WTW8500DC0 "Replaced ui console, powered on checked through buttons. Did quick test had unit fill and wash then drained out. Checks ok."
WASHER MAYTAG MVWB855DC3 "Customer claims unit is not getting clothes clean, unit has no error codes. Found wash plate loose, tightened up screw. Also gave suggestions in options for better cleaning or more water. Tested unit with some towels, unit checks ok."
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA "Check error codes39 & 40 replaced ice maker & auger assy and checks ok; used 1 Da97-12540g (Auger), and 1 Da97-15217d (Icemaker) from stock"
REFRIGERATOR - S GE PVD28BYNBFS Install new right door and deli drawer test OK
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Found water line not seated in valve reconnected and checked ok
DISHWASHER GE PDWT280V00SS Installed new main board and fuse. Try to start up the unit but would not start . After messing around with the unit it finally started up. Found that the unit has a short in the wire harness and the harness is not available . Spoke to Michelle at autho 373MIJL
REFRIGERATOR GE TFX22ZLC Unit is 31 yrs old in the kitchen Freezer door is wore out not closing and part is NLA so just charged customer service cant repair unit
DRYER SAMSUNG DV48J7770EW/A2 "Found idler pulley squealing and roller not turning properly, installed pulley and roller, unit checks ok."
DISHWASHER LG LDF6810BB/01 Upon arrival customer stated that unit leaks just as much as before. Ran unit to test after removing from cabinet. Unit is leaking in the same spot as last time. Leak is from corrosion in the stainless steel tub. Have photos of corrosion. Tub is not available to replace. No repair possible.
DRYER MAYTAG MEDB850YW1 "Found heating element open, installed new element, unit is working properly."
WASHER-DRYER COM LG WM3499HVA Inspected the unit and found an error code from the customer for 1E for low water flow. Pulled the unit and found the cold water valve at the house partially shutoff. Opened the valve and advised the customer to run a few loads through. All checks ok.
WASHER GE GTW460ASJ4WW "Replaced transmission and parts, checked for leaks. Unit checks ok."
REFRIGERATOR KITCHEN AID KFIS29PBMS02 Cont brds and fan not communicating properly needs new brd and fan kit per bulletin
REFRIGERATOR FRIGIDAIRE FFHS2311PF2 Damper motor not opening installed new damper motor and checks ok; used 1 242303001 (Damper) from stock
WASHER SAMSUNG WF42H5200AP/A2 "Checked unit over unit is extremely hard to spin by hand in making a screeching noise. When washer is put in the spin cycle the motor is really struggling to turn the washer and it is shaking all over the place. Needs tub assembly and shocks. Customer also said unit is intermittently just shutting down with water still standing in the unit. Drain pump is working properly. Unit needs new control.; rqstng P&A on 1 #### (Rotor) and 1 ##### (Stator) and 1 ###### (Complete tub) and 3 #### (Shocks)s and 1 ##### (Main control), states that autho needed"
RANGE LG LRE3023ST/00 Oven relay board is faulty not closing neutral switch causing entire oven not to heat; ordrng 1 EBR74164802 (Relay board..)
REFRIGERATOR FRIGIDAIRE FFSS2615TS5 Unit is not cooling. Compressor will run for 10 secs and then stop and click. ; ordrd 1 241941005 (Start device)
WASHER SPEED QUEEN AWN63RSN115TW01 204365 x2. Robert at speed queen recommended replacing two foam spacer inserts behind the start and rinse button that may be causing the unit to select or D select rents and or start cancel; ordrng 2 204365 (Foam spacer..)s
REFRIGERATOR FRIGIDAIRE FRS3HR35KW3 Unit is leaking and not making ice. Installed new ice maker and container. Cycled. ; ordrd 1 241798224 (Ice maker) and 1 241860803 (Ice container)
DISHWASHER FRIGIDAIRE FPHD2491KF0 Upon arrival customer stated that unit only works on light wash and wont start unless you use delay start. Those are the only buttons that work. Removed door to inspect for loose connections or corrosion. None found. Keypad is shorted out. Unit needs console with keypad. Please mail out invoice. When scheduling for parts please schedule on Wednesday or Thursday. Customer is off those days. Also customer wants refrigerator looked at at that time. ; ordrng 1 5304475578 (Control panel)
WASHER MAYTAG MHWE200XW00 Upon arrival customer stated that unit leaks from the front and pools underneath. Inspected unit and found a small hole in the door bellow causing leak. Unit needs door bellow. ; ordrng 1 W10381562 (Door bellow)
WASHER GE GTW485ASJ1WS Upon arrival customer stated that unit intermittently wont finish the cycle. Checked unit for errors and found F5 shifter fault. Unit isnt shifting from spin to agitate and vice versa. Forced shifter on in test mode and it will not move. Is getting voltage and trying to move. Nothing locking it up or tub. Unit needs shifter assembly. Unable to force motor on. Resistance is good but would like to have motor in case it wont run. ; ordrng 1 WH05X25036 (Shifter) and 1 WH49X25375 (Motor)
DISHWASHER GE GDF620HGJ2BB Upon arrival customer stated that unit wont operate at all now. Unit has proper voltage to it but now power to touchpad. Could not get unit to operate in diagnostics. Unit needs main control but may need additional parts. Advised customer. ; ordrng 1 WD21X24900 (Control)
DISHWASHER WHIRLPOOL WDT710PAYM6 "F10E1 dispenser electrical problem, F6E2 fill valve electric problem, F8E2 drain motor electrical problem, F7E1 no heat errors present. Ran diagnostics to test. Control isnt sensing voltage to the heater, but unit fills, washes, and drains fine. Dispenser wont open because spring is missing. Unit needs control and dispenser. ; rqstng P&A on 1 W10597041 (Control) and 1 W10605015 (Dispenser)"
REFRIGERATOR FRIGIDAIRE LFHD2251TF6 Fan and aug motor building up ice still. Ordering part. ; ordrng 1 242146001 (Evap housing kit) and 1 5304493604 (Fan)
WASHER MAYTAG MHW5500FW1 Inspected unit and found a failed control board and pressure sensor. Ordering parts; rqstng P&A on 1 W11201286 (Control) and 1 W10448876 (Sensor)
WASHER GE GTW460ASJ4WW "I called the customer roughly an hour and a half before arriving and asked them to fill the unit with laundry and to run a cycle so I could see what the unit was doing when I arrived.. Upon arrival I found a medium size load in the washer and the washer had completed the cycle without any issues, there was no water at the bottom of the basket and the clothes were wrong out very well. The Unit did not have any issues completing the cycle and draining the water. I ran a drain and spin cycle and the unit spun up into high speed. The amount of vibration from the unit was within normal range and there was no loud banging or abnormal sounds coming from the unit. The articles of clothing inside ranged from large towels to small socks. I advised the customer if they do not load the unit with similar sized items, the basket can become off balanced and vibrate more than normal causing the unit to shutdown mid cycle and could result with water being left inside the basket.
OVEN WHIRLPOOL WFE505W0HW1 "Found black power wire from terminal block had shorted and burnt. Unit will need a new terminal block. I believe i can replace the terminal ends on the wire without ordering harness. Customer claims screen went out, control might be damaged.; ordrng 1 W10245259 (Terminal block) and 1 W11314391 (Control)"
DISHWASHER FRIGIDAIRE PSEUDOXXX Pulled part off Frigidaire dishwasher and confirmed via photo with SM tech.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Ran through diagnostics found switch and motor bad on icemaker ordered parts to repair; ordrng 1 W10873791VP (Icemaker) and 1 W11123943 (Switch)
REFRIGERATOR WHIRLPOOL WRQA59CNKZ No model serial tag Anne is emailing Big Sandy; saved tckt
DISHWASHER THERMADORE DWHD870WFP/13 "Found drain pump not turning with proper voltage applied, ordered drain pump.; ordrng 1 Unknown(DN) (Drain pump)"
DISHWASHER BOSCH n/a "Found tub gasket worn, installed new tub gasket, found bottom door seal worn, ordered door seal.; ordrng 1 00432490 (Bottom door seal)"
WASHER WHIRLPOOL WTW5100HC1 "Found lid lock trying to lock, the control does not respond properly, ordered lock and control.; ordrng 1 W11394572 (Lid lock) and 1 W11479878 (Control)"
DRYER SAMSUNG DVE45M5500Z/A3 "Found motor has bad start windings, ordered motor. Will use door switch on return. Located in the laundry room, manufactured 10/2018.; rqstng P&A on 1 Unknown (Motor assembly)"
DISHWASHER FRIDGIDAIRE LFID2426TF4A Fixed float switch. Checks ok.
DISHWASHER BOSCH SHP65T55UC/07 Right side installation hinge was pushing against the door constantly causing it to pop open. Adjusted hinges and tested 10 to 15 times in the unit functions with no issues started every time did not have to slam the door. Checks OK
WASHER MAYTAG A511 Checks unit over found tub has a hole rusted in it. No repair. Showed customer leak.
WASHER-DRYER COM LG WM3488HW Checked unit over found that the cold water valve was sticking open. Replaced cold water valve. Tested no leaks. Instructed customer to keep an eye on the first load they do to make sure there are no leaks.; used 1 5220FR2075L (WATER VALVE) from stock
DRYER WHIRLPOOL WED4815EW1 Replaced rollers. Checks ok; used 1 349241T (ROLLER KIT) from stock
WASHER SAMSUNG WF56H9100AG/A2 Checked unit over found the unit would not spin. Unit drains fine. Unit needs new rotor and stater. Along with main control and inverter. Customer is looking for a receipt and if she is able to find it then we are going to go ahead with the repair.
DISHWASHER FRIGIDAIRE FGIP2468UD0A "Replaced door seal and lower door seal. Checks ok. Instructed customer to get dishwasher installation fixed. Dishwasher is tilted forward so water is coming to the front of the door. Dishwasher needs to be tilted back.; used 1 154827601 (Door seal), and 1 5304500204 (DOOR GASKET) from stock"
DRYER LG DLE2050W Needs main control due to no power to motor or display. No repair due to the cost.
WASHER MAYTAG MVWC565FW2 Removed sheets from agitator. Checks ok
DRYER - ELECTRIC GENERAL ELECTRIC GTD42EASJ2WW Installed new motor and timer. Dryer is operating properly
WASHER LG WT7600HKA Found loose wash plate causing noise while the unit was spinning shifting back-and-forth rubbing against wash tub
REFRIGERATOR FRIGIDAIRE LFSS2312TF0 Fresh food section not cooling properly due to disconnected temperature damper door actuator arm.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Upon arrival customer stated the water started working. No need to install filter housing. Icemaker still not producing ice cannot get icemaker to advanced. Replace icemaker all components operating OK; used 1 DA97-15217D (Icemaker) from stock
DISHWASHER FRIGIDAIRE FDPC4221AB0A Unit is not drying. Found loose wire to the heater.
REFRIGERATOR WHIRLPOOL WRF736SDAM12 Unit operating ok at this time.
WASHER MAYTAG MVWB865GWO Pillow case was caught under agitator. Remove the agitator and pillow case.
REFRIGERATOR KENMORE 106.7021241 Unit is leaking. Thawed out the defrost drain line.
REFRIGERATOR ROPER RS25AGXNQ01 Unit is leaking at the dispenser. Installed new water valve cycle test OK
DISHWASHER BOSCH SHU43C024C/22 Upon arrival customer stated that unit wont drain but they had cleared water out so it wouldnt stink. When cleaning unit they said they pulled a lot of scale build up from sump area. Inspected sump and found some scale built up around pump lid. Cleared sump of debris and verified hose is clear. Ran unit to test. Pump is getting voltage and moving water fine but is a bit noisy. Quoted price to replace pump if issue comes back.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Installed new rack adjusters on unit, ran and checked out unit checks ok"
WASHER GE GTW750CSLWS "Upon arrival customer complaint that machine is off balance and not spinning correctly, tech out in arm full of towels in washer ran through a qyuickbwash then over to drain and spin and found no issue with unit being out of balance. Customer also stated that drain hose came out of stand pipe and went all over floor so tech secured drain line so won't happen again, unit checks ok upon techs departure"
WALL OVEN FRIGIDAIRE FEB556CET-A "Upon arrival found that unit needs a new display board, upon inquiring about it found that part is NLA Confirmed through Shari"
DISHWASHER GE GDP2385J0WW "Upon arrival found water standing in bottom up of unit, techs was able to get water to drain and then ran and checked several more times after with no issue, unit checks ok upon techs departure"
DISHWASHER WHIRLPOOL WDF330PAHB-4 "Upon arrival found that unit had a loose pin connection going to drain pump, tech resecured connection to drain pump, filled and drain two separate times unit checks ok"
DISHWASHER SAMSUNG DW80H9930US Inspected the unit and found the control board failing and displaying an error code for 7E. Found nothing blocking the boom spray arms and tested the motor and found no issues. I advised the customer that the motor is no longer available if they do start having issues with it. Provided estimate and the customer declined the repair.
WASHER SAMSUNG WF45K6200AW/A2 Inspected The unit and found the drain pump running when you turned it on. Powered the unit off and cleared the pressure sensor line and disconnected the pressure sensor harness. Plug the unit back in and reset the line and harness. Ran a test cycle and the unit ran the drain for about three minutes and then started the cycle without any issues. All checks OK. I advise the customer if they have this issue again to allow the drain pump to run for about five minutes and then it will start up a normal cycle.
WASHER WHIRLPOOL WTW5000DW2 "Inspected the unit and found the control panel activating and was able to get the unit to enter diagnostics. Found error codes for stuck key and oversudes. Advised the customer to make sure they are using cleaning tablets on a regular basis and to keep the unit cleaned out. Ran a test cycle and the unit filled with water, agitated, drained, and spinned without any issues. All. Checks ok."
REFRIGERATOR FRIGIDAIRE FFSS2615TS5 "Installed parts. Ran a test cycle and the icemaker filled with water and the water dispenser worked properly. The dispenser still has low flow of water. I demonstrated this to the customer and advised them they may want to have a plumber come out and inspect the line to see if they can increase their water pressure. All other checks OK, unit cooling properly."
DISHWASHER FRIGIDAIRE FPID2498SF8A Face of dishwasher completely full of water. Ran water in order to get the unit running and found slight signs of water leakage from the water inlet to tub port. Tightened around inside of dishwasher tab. Ran a check unit found no signs of water leaking
WASHER SAMSUNG WA45N3050AW/A4 Inspected unit and found a large amount of gunk buildup underneath the wash plate. This is most likely due to excessive detergent being used over the years and not being cleaned on a regular basis. The customers only have the unit for a couple months and has been using cleaning tablets which is recommended by the manufacturer. By using the cleaning tablets and has caused the detergent to break up and dissolve mixing in with her clothes when she washes allowed. Wash plate needs to be replaced along with the interior of the basket cleaned under the wash plate. called Arrons and spoke with Sandy about estimate provided. They declined repair at this time.
DRYER SPEED QUEEN ADE4BRGS175TW01 "Replaced timer, set on 70 mins timed dry, for 10 mins, timer is moving downward. Unit checks ok."
WASHER MAYTAG MVWC565FW1 "Found lid lock acting up. Replaced with truck stock, unit checks ok.; used 1 10838613 (Lid lock) from stock"
RANGE WHIRLPOOL WFE515S0JS0 Replaced terminal
REFRIGERATOR SAMSUNG RF263BEAESG/AA Replaced icemaker kit per bulletin. Checked water dispenser again is working just fine, can not get to act up. Must be intermittent. Also told customer son that if it stops try removing water filter and see if it has some ice or freezing up and put back into place.
DISHWASHER LG LDS5540ST Unit turns on but will not cycle or not able to change the settings.
WASHER SAMSUNG WF45N5300AF/US Installed new shocks and ran rinse and spin with load to test. All ok no more noise or vibration.
REFRIGERATOR SAMSUNG RF260BEAESG/AA Installed new rails and checks ok
DRYER SAMSUNG DV42H5000EW/A3 "Found control and thermistor not communicating properly, installed new control and thermistor. Unit checks ok."
DRYER WHIRLPOOL WED7300XW0 "Found unit giving F1 error code, the main control is not functioning properly, needs main control. Customer does not want to repair unit."
DISHWASHER GE GSD3360K01SS "Upon arrival found that mounting screws had come out of the counter top and caused unit to slide back not allowing door to close properly, resecured ran and checked out"
DISHWASHER FRIDGIDAIRE FGID2466QF6A "Customer was having trouble getting unit to start cycles, informed customer to press and release start button, customer was holding button down causing unit to cancel the cycle. Tested unit, all operations test ok."
OVEN LG LRE3061BD/00 Inspected unit and found some black tape on the back of the unit on one of the boiler element harness and is causing a burning smell. Removed the tape and secured the harness. Made adjustments to temperature sensor by 20°. All checks OK
DRYER KENMORE 110.698228 "Found electronic control board not closing heater relay properly, causing unit to not heat. Control board is no longer available. Unit cannot be repaired."
WASHER FRIGIDAIRE FLSE72GCSA Inspected unit and found the motor locked up and not spinning. Remove the front panel and found a small metal clip obstructing the motor from turning. Remove the clip and secured it where it belongs. Ran test cycle and the basket spend without any issues. All checks OK
MICROWAVE KITCHEN AID KMHC319ESS Installed fan and ran a test cycle. Unit functioning properly with no abnormal sounds. All checks OK
DRYER WHIRLPOOL MEDC465HW0 "Customer stated it was making a thumping noise about once per second and has done it several times since we were last out there. Ran a test cycle and we heard no abnormal sounds or found issues with the unit. Remove the top panel inspected down into the drum and found no issues with a drum, belt, pulley or support wheels. Remove the vent filter and could find no issues with the blower wheel or housing. Ran a test cycle on empty and found no issues or abnormal sounds. Ran a test cycle with several large towels inside the drum and still found no issues or abnormal sounds. I advise the customer if the issue returns they will need to video record it and send it to us we have an idea of where the issue is. All checks OK"
REFRIGERATOR FRIGIDAIRE FFHT1621TB1 Unit was unplugged when got here tried to run diagnostic everything run in diagnostic s but in normal operation the unit would only intermittently run cont brd and possible sealed system issue too no Frost on EVAP coil either not economical to repair mfg date 04-19
REFRIGERATOR KITCHEN AID KRFF507HBS00 Found bottom bin not in line with track adjusted and checks ok
REFRIGERATOR SAMSUNG RF263BEAESR/AA Ff fan assy sencor is reading properly and cust just paying service call
REFRIGERATOR BOSCH B26FT70SNS/02 Unit is making ice to slow for cust would need to replace icemaker cust going to wait may need to order ice maker
REFRIGERATOR KITCHENAID KRMF706ESS01 "Need multiple lights and led control.; rqstng P&A on 1 W10804160 (Led board) and 2 W11462342 (Lights)s and 2 W10695459 (Lights)s, states that autho needed"
DRYER SAMSUNG DV45H7000EW/A2 Checked unit over found that the unit would intermittently turn on by itself. Also found multiple digit on the display missing. When motor was running unit sounded like he was about to fly apart. Bearings in the motor are worn out. Needs a new motor.; rqstng P&A on 1 DC97-18130F (Console) and 1 DC92-01624E (User interface) and 1 DC93-00101M (Motor)
WASHER SAMSUNG WF56H9100AG/A2 Unit needs new main control and inverter. Also needs rotor and stater. Rotor and stater is covered by 10 year manufacturer warranty receipt is attached.; ordrng 1 ### (Rotor) and 1 ##### (Stator) and 1 DC92-01645A(callme) (Control) and 1 DC92-01378E(callme) (Inverter)
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Icemaker is stuck in harvest and will not return to home position to fill with water. Shorted wiring inside of door causing unit to stay held in position. Need to replace freezer door; rqstng P&A on 1 Freezer door..( blk stainless )
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA Upper icemaker is freezing over not allowing the unit to dump ice cubes and the flex drawer display and LED lights are not working. Recommend icemaker service kit with flex drawer rail harness and touchpad; ordrng 1 DA82-02675A (Imk svc..) and 1 Flex drawer touch panel.. and 1 Flex drawer rail harness..
DRYER MAYTAG MEDC465HW0 Drive motor pulley is stripped and came off. Need replaced; ordrd 1 WP8066184 (Pulley)
WASHER MAYTAG MAH5500BWW Unit is 18 years old in laundry room. Customer stated that unit wont advance past wash cycle and isnt draining. Pump is getting voltage but wont move water. Cleared unit of water and inspected pump. Impeller has broken free from drive shaft. Door boot is dry rotted and near splitting. Unit needs drain pump and door boot kit. Door boot kit shows NLA. Confirmed with CC. ; rqstng P&A on 1 12002533(NLA) (Door boot kit(NLA)) and 1 25001052 (Drain pump)
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Unit is not cooling. On either section. Compressor started up; ordrng 1 W10830278 (Board), ordrd 1 W10843055 (Board)"
DRYER ELECTROLUX EIMED55IIW1 "Upon arrival found that thermal cutout and thermostat both need replaced on unit, new heating element does not come with those parts they are separate ; ordrng 1 137032600 (Thermal) and 1 3204267 (Thermostat)"
DRYER FRIGIDAIRE GLE02152EE0 Unit is 14 years old in basement. Customer stated that unit makes a clicking noise and door handle is breaking off. Inspected unit and found noise from a bra underwire stuck between drum and glides. Removed and ran to test. No more noise. Unit needs door handle. Advised customer that handle may not be covered and quoted cost. ; rqstng P&A on 1 134472202 (Handle)
WASHER GE WPGT9150HWW Found that unit is in need of a new rotor and stator motor ; ordrng 1 Rotor and 1 Stator
RANGE GE J BP62B0K4WH Inspected unit and found the bake element was cracked. Provided estimate to the customer and they approved repair. Installed new bake element and ran test cycle. All checks OK; ordrd 1 ERB44T10010 (Element)
WASHER WHIRLPOOL WTW8500DC5 "Upon diagnostics unit has F6E3, F0E3, F6E2. The E3 and E2 errors are problems communicating between main control and ui. This unit is a cabrio generally issues with ui console to be replaced. Ordering new ui console.; ordrng 1 W11095624 (Console chrome shadow)"
DISHWASHER WHIRLPOOL WDT780SAEM1 "Customer claims unit dispenser sometimes opens sometimes not. Sometimes soap doesnt drop out? Also poor wash performance, intermittent. Checked spray arms, need replace the middle and lower. Screen filter was clear but showed customer how to properly remove and install parts to clean. Dispenser will replace.; ordrng 1 W10491331 (Spray arm bottom) and 1 W10498900 (Spray arm middle) and 1 W10861000 (Dispenser)"
REFRIGERATOR LG LTCS24223S Inspected unit and found the waterline slowly dripping into the icemaker and freezing. Ordering water valve.; ordrng 1 AJU73292414 (Water valve)
DISHWASHER GE GDT605PSM0SS "Found bottom spray arm hitting heating element. Element was bowed in the middle, bent downward and also on heater clips. When spray arms come in will replace, bottom one has a burnt spot. ; saved tckt"
WASHER MAYTAG MVWB835DW0 Spoke with customer about unit and error code being displayed. This error code has returned. Ive spoken with tech line about this in the past and they have recommended replacing the control board and consul along with the door switch because it can cause the miscommunication. Ordering parts.; rqstng P&A on 1 W10861510 (Console) and 1 W11100602 (Board) and 1 W10810403 (Lid lock)
REFRIGERATOR FRIDGIDAIRE LFHB2741PFBA Unit need DISP brd and air handler kit for ice maker and auger; rqstng P&A on 1 5303918784 (Air handleral) and 1 241816602 (Auger) and 1 241829001 (Couplin) and 1 5304493604 (Fan) and 1 242058229 (Disp)
REFRIGERATOR FRIGIDAIRE LFHD2251TF5 Ice maker wasnt advancing enough to kick cubes out replaced ice maker ; ordrng 1 243297609 (Icemaker)
MICROWAVE OVEN FRIGIDAIRE FGMV176NTF Replaced door switch that was shifted and adjusted door.; used 1 5304509459 (Door switch) from stock
WASHER LG WT1701CV Tightened down rotor. Checks ok
WASHER MAYTAG MVWB750YW0 Checked unit over found wires from drain pump disconnected. Reconnected wires and put into spin cycle. no power going to the drain pump. Unit needs new control. No repair per customer.
REFRIGERATOR KENMORE 106.589647 Checked unit over found that the evap fan had ice around it. Cleared fan and fan started running. Checks ok
WASHER WHIRLPOOL WTW5000DW3 Installed and calibrated new control board. Unit checks ok
DISHWASHER KENMORE 665.13543N410 Install new sump assembly and install new board cycled unit test OK
WASHER LG WT1101CW Instructed customer on affresh and using white vinegar in the washer. Only other repair is disassembling unit and cleaning out build up. Customer doesnt want to do that.
DISHWASHER GE GDT535PSM0SS Install new inner door panel and top cancel test OK
WASHER LG WM2101HW Needs stator and rotor. Customer isnt repairing and is looking for receipt.
WASHER-DRYER COM LG WKEX200HWA Instructed customer on usage
WASHER WHIRLPOOL WFW87HEDW0 Checked unit over found at the front door seal was leaking. Unit needs new door seal. Customer wants to think about repair.
RANGE LG LRE30453ST/02 Installed all provided parts and ran to test. All ok. Units is heating properly and preheated within 11 minutes.
DOUBLE WALL OVEN KENMORE 790.4025341 Installed fan assembly and ran unit to test. All ok. Fan is operating as it should and no more error codes.
REFRIGERATOR SAMSUNG RF28JBEDBSR/AA "Installed new icemaker, main control board auger motor assembly and Y clips. Sealed ice room with silicone and adjusted rear waterline"
WASHER MAYTAG MVWB766FW1 "Installed all provided parts, calibrated and ran to test. All ok no more out of balance."
DISHWASHER MAYTAG MDB8959SFZ4 Start button will not depress properly removed console to find touchpad assembly unclipped from console. Reattached touchpad unit checks OK
REFRIGERATOR SAMSUNG RFG297AABP Inspected unit and found the fresh food section an average of 46° and the freezer section an average of 10°. Customer stated the freezer has been getting warmer than normal over the past week. Checked amp draw and it pulled above 5.0 for about 15 seconds than dropped below .50 and the compressor ran for less than 6 minutes before shutting off. Compressor is failing. Due to the condition of the home company will not return.