Local Reviews
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Tim R.
REFRIGERATOR KITCHEN AID KRMF706ESS01 Replaced evaporator fan and cleared frost build up adjusted thermistor. Checks ok. Failure is due to normal wear and tear.
Steve G.
REFRIGERATOR SAMSUNG RF4287HARS/XAA 01 Freezer is not cooling as it should. Email customer est. Gave the customer an est. they are going to think about the repair. If they want repaired please preorder the parts.
Shawn H.
REFRIGERATOR FRIGIDAIRE FFHS2611PFEA Unit is 4 years old in kitchen. Upon arrival customer stated that at first both sides wouldn’t cool then freezer started cooling fine. Found evaporator damper not opening and not allowing air flow to fresh food side. Also found ice maker fill tube leaking and building up ice around fan. Suspect fan quit and caused no cool in both sections. Replaced ice maker fill tube and insulated around it. Replaced damper and ran to test. All ok. Advised customer that temps would be normal in 24 hours. ; used 1 241796401 (
Shawn H.
RANGE BOSCH HEI8054U/01 Installed 2 switches for left rear and right front burners. Cycled to test and all work as they should. All ok.
Shawn H.
REFRIGERATOR FRIGIDAIRE LFHB2751TF1 Upon arrival customer stated that even though unit doesn’t have a lower ice maker when the upper cycles water fills the freezer but no water to upper. Removed ice from freezer and pulled unit to inspect. Found upper and lower supply line swapped at valve. Attached lines to proper valves and cycled to test. All ok no more leaks.
Steve M.
REFRIGERATOR KITCHEN AID KRMF706EBS01 Installed new icemaker. Previous Icemaker not cycling properly. Not filling completely. Checked water pressure and test cycled. Have good water pressure.
Shawn H.
REFRIGERATOR WHIRLPOOL ASI2175GRS00 "Upon arrival found unit with hole in ice bucket. Replaced ice bucket and cycled to test. Nothing binding up, both cubed and crushed work as they should. All ok."
Shawn H.
DISHWASHER GE GSM603P-48AW Installed new sump assembly and ran to test. Unit is quieter than it was. No leaks all ok.
Shawn H.
DISHWASHER GENERAL ELECTRIC n/a Unit is 13 months old in kitchen. Ran unit in normal wash to test for leaks. Unit didn’t leak during cycle. Forced unit to drain to check for leaks from drain. No leaks. Ran cycle again and found small leak at door on the right. The unit wasn’t level so the door wasn’t sealing well on the right. Leveled unit and ran to test. No more leaks from machine. Customer states that it was a large leak and the machine wasn’t running when noticed. Advised customer that leak may be from other plumbing. Will call AHS to inform.
Shawn H.
WASHER FRIGIDAIRE FTF530FS3 "Unit is 11 years old in laundry closet. Found door switch getting voltage to it but not from it to timer. Unit needs door switch. Picked up from DAP and replaced. Ran unit to test. Unit will fill, agitate, drain, and spin as it should. All ok. ; pckd up 1 131763256 (DOOR LOCK)"
Shaun S.
DISHWASHER ESTATE TUD6710SQ0 "Upon arrival installed new water valve for customer, explained valve is in and wired up but they will have to get a plumber to hook up water supply to unit, contacted Chris was told that is not something that we do but a plumber would have to"
Steve G.
REFRIGERATOR FRIGIDAIRE FFTR1814TW0 Spoke to john at the warranty company and due to the conditions they are going to have another company out.
Shaun S.
WASHER GE WHDSR315D5WW "Upon arrival found that timer was not working on unit, removed and replaced timer on unit, rannand checked out, unit checks ok upon departure"
Shaun S.
WASHER SPEED QUEEN AWN63RSN115TW01 "Upon arrival found that inlet screen on back of valve clogged up, cleared screen ran and checked out unit checks ok"
Steve G.
OVEN GE JT5500SG6SS Installed new main board and upper and lower fan. Cycled.
Kevin S.
DISHWASHER BOSCH SHEM3AY56N/24 "Replaced parts, filled rinse aid, light was on but after filling the light went off. Unit checks ok."
Kevin S.
MICROWAVE GE JVM6175EK3ES "Replaced parts, spliced wiring. Tested unit checks ok, showed customer husband."
Shaun S.
DRYER GE GTD42EASJWW "Upon arrival ran and tested unit and found zero issue of any noise coming from unit, tried different cycles. Unit checks ok"
Tim R.
DISHWASHER BOSCH SHP7PT55UC/07 Checked unit over found unit needs new control and motor. Due to F09 error code. Unit is 5 years old in the kitchen. Control is NLA per DAP.; rqstng P&A on 1 12008381 (WASH MOTOR) and 1 12008382(NLA) (CONTROL)
Tim R.
REFRIGERATOR LG LFC25760SW Needs middle shelf and crisper shelf. Not normal wear and tear. Picture attached.; rqstng P&A on 1 3550JJ0009A (SHELF) and 1 3550JL1010A (CRISPER SHELF)
Steve M.
WASHER GENERAL ELECTRIC GTW335ASN0WW Washer is always going off balance and tearing close up found deformed agitator which needs replaced also recommend new suspension rods ; ordrd 2 WH16X26910 (rod & spring asm rig)s and 2 WH16X26911 (rod & spring asm lef)s and 1 WH43X26845 (agitator asm)
Steve M.
DISHWASHER FRIGIDAIRE FGID2466QF6A Spray arm came apart and melted to heater. Need new spray arm; ordrd 1 5304507158 (spray arm)
Steve M.
LAUNDRY CENTER FRIGIDAIRE FFLE3911QW0 Dryer shuts off after seven seconds of running. Unit just keeps beeping at you and will not start again recommend new control board. Five years old located in laundry room; rqstng P&A on 1 5304500452 (board CONTROL)
Steve M.
RANGE FRIGIDAIRE FEF336ECE Control pad and keyboard is not responding. Also guide gear for the door broken not allowing it to close; ordrd 1 3051163 (GUIDE GEAR) and 1 316220729 (OVERLAY) and 1 5304518660 (CLOCK ASSEMBLY )
Steve M.
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA "Install another flex zone control and LED lighting is still out on unit. Recommend new drawer with wiring harness; rqstng P&A on 1 DA82-02161N (FLEX ZONE DRAWER) and 1 DA96-00641B (HARNESS), states that autho needed"
Steve G.
REFRIGERATOR GE GFE28GYNBFS Customers builder got Ge to drop ship the door to the customer. Tech inspect the door and customer said it was ok. Customer also had a video of some fan noise. Tech order parts for unit. Tech will install fan and door at the same time. ; ordrng 1 WR60X29099 (refrigerator fresh f)
Steve G.
REFRIGERATOR/TOP GE GFE28GSKMSS Sometimes the lights come on and some times they don’t. Same with dispensing the ice. ; ordrng 2 WR23X29161 (fresh food door ligh)s
Steve G.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA 12 Unit is not making ice and the container is cracked. ; rqstng P&A on 1 1111 (ICE CONTAINER ) and 1 DA82-02673A (;ICE MAKER KIT)
Shawn H.
WASHER GE GTW220ACK6WW "Upon arrival found unit with F23, F27, F31, F29, and F28 errors. F23 is a critical lid lock failure code. Other codes are OBB and options codes. Unit won’t lock lid or senses lid closed. No signs of damage to lock. Getting voltage from control but no operation. This will prevent it from spinning out. Unit needs lid lock. Cannot test spin at this time. If lid won’t lock unit won’t spin. ; ordrng 1 WH01X27954 (lid lock quick relea)"
Shawn H.
RANGE PREMIER P36S328BP Installed spark module and ran to test. Unit will ignite but is extremely sluggish and does not strike as fast as the other module strikes. No loose wires or loose grounds. Reorder spark module. ; ordrng 1 2356 (spark module (PW))
Shaun S.
REFRIGERATOR GE TBF15SMC "Waiting for approval. Upon arrival found that unit has a defective fan motor evap, found that fan has been on backorder from April contacted Dap and Shari to confirm ; ordrng 1 WR60X30349 (evaporator fan motor)"
Shaun S.
DISHWASHER SAMSUNG DW80H9970US/AA "Unit needs new user interface board along with main board, customer getting error code for communication error ; ordrng 1 MAINBOARD and 1 USERINTERFACE"
Shaun S.
WASHER SPEED QUEEN AWNE9RSN115TW01 "Pre ordering boards for customer to fix spin issue with unit, spoke to customer over phone let them know we are ordering parts and will return ; ordrng 1 BOARDBEHINDCONSOLE and 1 MAINBOARD"
Kevin S.
WASHER WHIRLPOOL WTW8500DC2 "Lid lock has malfunctioned.; rqstng P&A on 1 W10810403 (lid lock assy)"
Kevin S.
REFRIGERATOR KITCHEN AID WRV986FDEM01 "Upon arrival took temp checks unit was at around 0F in freezer and low to mid 40s in fresh food section. Control was set to -2F and 36F. Evap,fan is running and you can feel air coming through the vents and icemaker vent. Did test 39 again this time unit showed defrost thermistor ok. saved tckt"
Kevin S.
DISHWASHER FRIGIDAIRE FGHD2465NW1A "Upon arrival customer claimed they had done 1 cycle of washing and it completed without issue... then later on unit started to try to run wash motor on its own so they had to turn off the breaker. Had customer power back on, indeed wash motor try to run on its own without water. Was able to get unit to cancel and run drain pump, then immediately goes back into running wash motor.; rqstng P&A on 1 154886103 (board MAIN)"
Kevin S.
REFRIGERATOR SAMSUNG RF25HMEDBSG/AA "Upon arrival took temp checks frig was ok freezer little warm around 12-15F temp customer had control set to 5F. Asked customer details on sound, hard to describe. Pulled out unit, unplugged, didnt hear anything abnormal.... waited couple of minutes, plugged back in... had to wait at least 10 mins or more for it to startup. Compressor started without issue at that time. Had not removed anything, noticed process stub pushing on back cover but didnt seem to make a difference. will leave open and will look to stop in couple of days to do some temperature checks. ; saved tckt"
Tim R.
RANGE SAMSUNG FTQ387LWGX/XAA Repaired wiring and switch assembly for front right burner. Checks ok
Tim R.
REFRIGERATOR KITCHEN AID KSF26C7XYY04 Checked unit over found unit wasn’t cooling has sealed system leak. Customer to decide on repair.
Tim R.
RANGE GE JGBS66REK3SS Checked unit over found that the unit was set up for natural gas and not LP. Wb49x26658 kit number . Burner kit for LP.
Tim R.
REFRIGERATOR SAMSUNG RS265TDWP/XAA Cleared frozen drain and installed heater. Checks ok.
Tim R.
DRYER WHIRLPOOL WED8900BC0 "Cleaned out internal vents inside dryer. Instructed customer to clean outside vents, checks ok"
Tim R.
DISHWASHER - BUI GENERAL ELECTRIC GDP665SYN2FS Replaced control. Checks ok.
Tim R.
WASHER KENMORE 110.2072299 Fixed lid switch. Checks ok
Tim R.
REFRIGERATOR FRIGIDAIRE FFHS2311PF5 Replaced icemaker. Check ok; used 1 241798224 (ICE MAKER) from stock
Tim R.
RANGE THERMADOR PG486GDBS/02 Replaced griddle switch. Unit did not send power to the ignitor or gas valve. Part repair was defective. Part still doesn’t work. I’m calling AHS to notify them. Part is still NLA.
Tim R.
REFRIGERATOR WHIRLPOOL GI5FSAXVY00 Replaced thermistor. Check ok
Tim R.
WASHER LG WM8000HVA Replaced pump housing and drain hose found small hole in drain hose. Checks OK
Tim R.
REFRIGERATOR MAYTAG MSD2456DEW Replaced drip pan and valve. Checks ok
Tim R.
MICROWAVE GENERAL ELECTRIC JVM7195SK5SS Adjusted door switches. Checks ok
Steve M.
REFRIGERATOR FRIGIDAIRE FFHN2750TP3 Found frozen water fill nozzle. Replaced icebox gasket
Steve M.
REFRIGERATOR FRIGIDAIRE FGSS2635TP5 Cooling operations check ok
Steve G.
REFRIGERATOR/TOP GENERAL ELECTRIC PFE28KELDS Customer states that the roller on the back fell off. Found the track bar support came off. Reseated ... these ok.
Steve G.
REFRIGERATOR ELECTROLUX LGHS2665KF2 Unit is not making ice. Installed new ice maker. Customer stated that the controls sometimes works. Durning the time of the service call each buttons did work fine. ; used 1 241798224 (ICE MAKER) from stock
Steve G.
DRYER KENMORE 110.958624 "Unit caught fire, unit was in the laundry room, customer moved unit out to garage, unit is about average of 14-15 yrs old. yrs old. Unit was purchase with house. Unit is a complete loss. Spoke to Kyra said since lint caught fire they are denying the claim. ASutho 772342639982"
Steve G.
WASHER ELECTROLUX EIFLS60LT1 Removed front panel and removed all hoses and could not find any debris in the hoses.. cycled the unit check ok.
Shawn H.
WASHER MAYTAG MHWE4500WW01 "Unit is 11 years old in laundry closet. Upon arrival customer stated that unit leaks towards the rear and showed several errors. Inspected unit and found spin basket sagging in front. The spin basket cut into the front tub. The bearings in the rear wore out allowing basket to sag. Bearing seal is leaking. Unit would needs spin basket,front tub, and back tub. Dues to age and cost of repair customer does not wish to proceed."
Shawn H.
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA Installed evaporator fan and sensor. Reset unit to test. Compressor and all fans are running as they should. Advised customer that unit should be down to normal temps in 24 hours. All ok.
Shawn H.
DRYER KENMORE 110.850894 "Upon arrival found unit wouldn’t heat or tumble because the idler pulley broken. Replaced pulley, and cleared unit of lint. Unit will heat and tumble fine now. Has slight noise from rear seal rubbing. Sealad a lot of lint built up and was twisted. Noise should go away once seal holds new shape. Customer will call in if it persists. ; used 1 W10837240 (BRACKET) from stock"
Shawn H.
REFRIGERATOR KENMORE 106.6021341 Upon arrival found unit with frost built up in freezer on ceiling and back. Also found gap in door gasket for fresh food. Bush for door is worn allowing it to sag. Condensation is from air leakage into unit. Compressor and all fans are running. No blockages or ice build up preventing air flow. Let unit run and it has a weak frost pattern. Advised customer that system has a freon leak. Quoted 350 to install dye filter and charge to inspect for leaks. Customer does not wish to spend this much money and possibly more to fix leak. Please mail out invoice and credit receipt.
Shaun S.
DISHWASHER BOSCH SHP65T55UC/02 "Upon arrival found that unit is draining just fine, ran it through 4-5 test drain cycles on unit with no issue, gave customer est for repair on new motor if problem persists"
Shaun S.
REFRIGERATOR WHIRLPOOL WRS321SDHV00 Removed and replaced imk on unit ran and cycled through unit checks ok
Shaun S.
DRYER LG DLE3050W "Removed and replaced housing ran and checked out unit, checks ok"
Shaun S.
REFRIGERATOR FRIGIDAIRE FRS6LF7FS6S "Upon artival found that unit has a frozen over drain pan, tech steamed out drain, ran and checked out,unit checks ok"
Shaun S.
DISHWASHER WHIRLPOOL 66517779990 Upon arrival tried cancelling out of the lock control. Part #9744031
Kevin S.
REFRIGERATOR FRIGIDAIRE LFHB2751TF7 Customer claims intermittent ice production. Pulled water line from im compartment and taped for insulation per bulletin. Also when installing compartment sealed up any air leaks to prevent frost buildup around evap. Unit checks ok.; used 1 241920106 (FILL TUBE) from stock
Shaun S.
HOME LAUNDRY ELE GENERAL ELECTRIC GTW330ASK1WW "Upon arrival after testing, found unit also has a defective drain pump, contacted NEW and spoke to tech support Steven and was told that unit is now being put into options for replacement"
Kevin S.
WASHER GE HTW240ASK4WS "Replaced parts, ran unit in a super normal wash load. Cold water barely coming in. Outside of hoses looking rough, told customer to have husband remove and check water flow through hoses. Unit is washing and spun out ok. Showed wife. Not sure they are getting proper water amount in unit, maybe making belt work harder and stretch out then becomes too loose possible theory."
Kevin S.
REFRIGERATOR FRIGIDAIRE GLHS68EJSB0 "Replaced damper assembly, unit opens and closes ok, error code went away... unit checks ok."
Kevin S.
WASHER SPEED QUEEN AWN63RSN115TW01 "Changed out parts, checked bolts and fasteners ok... checked rear leveling legs were free... unit seems level and sturdy/balanced. Put unit into a quick wash, fill, agitate no issue. Proceeded to drain and spin ok, no movement. Customer claims they did a load of many pairs of undergarments, no issue, forgot to take them out, re ran same load when it was finished unit had appeared to move with same items same settings. Pics attached. Unit appears ok upon leaving."
Tim R.
WASHER MAYTAG MVWC565FW1 Unit is grinding when it tries to agitate or spin. Needs new agitator due to not coming off. Needs transmission and inner basket. Unit is about five years old in the laundry room; rqstng P&A on 1 W10752719 (basket) and 1 W11035751 (gearcase) and 1 W11161960 (agitator)
Tim R.
DISHWASHER GENERAL ELECTRIC GSD650X68WB "Checked unit over and found that the unit was not advancing through the cycle. Unit was also leaking from where the motor mounted into the tub needs tub assembly and timer. Parts are NLA. Unit 25 years old in kitchen.; rqstng P&A on 1 ####(NLA) (TUB) and 1 WD21X0787(NLA) (TIMER), states that autho needed"
Steve M.
MICROWAVE GE PVM1870SM1SS "Lower door sensor switch is burnt out again. Replaced secondary door switch; ordrng 1 WB24X829 (switch,door sense (PW))"
Steve M.
REFRIGERATOR WHIRLPOOL EC3JHAXRL12 Door tabs broken off; ordrng 1 8201756 (ice dor kt)
Steve M.
DRYER WHIRLPOOL WED5620HW1 12 volt signal to console. Unit will not power on. Green light on main flashing very fast. Need console and main. ; ordrng 1 W11378949 (CONSOLE) and 1 W11388040 (MAIN CONTROL)
Steve M.
WASHER ELECTROLUX EFLS627UIW0 Unit intermittently leaks water. Loud grinding noise. Couldn’t duplicate noise at this time but noticed concentrate pump not working. Need pump; ordrd 1 5304505436 (sensor switch) and 1 5304514769 (CONCENTRATE PUMP) and 1 5304519503 (MAIN CONTROL)
Steve M.
DISHWASHER GE GDT580SMF2ES Defective main control need to re-order; ordrng 1 WD21X22276 ( main board. )
Steve M.
WASHER ELECTROLUX EFLS627UIW0 "Replaced leaking hot water valve. Test ran unit through diagnostics, found no signs of leaks; ordrng 1 XXX (WATER VALVE (DNR))"
Steve G.
REFRIGERATOR FRIGIDAIRE LGHB2869TF8 Lower ice maker. ; ordrd 1 241798233 (ICE MAKER KIT)
Steve G.
REFRIGERATOR/TOP GENERAL ELECTRIC GTE19DTNBRWW Customer states that ever since they got the unit they would find that one day it would be warm in the unit and others days everything is fine. It is not constant. ; ordrng 1 WR55X33653 (CONTROL)
Steve G.
REFRIGERATOR KITCHEN AID KFIS29BBMS01 replace evaporator fan motor.
Steve G.
REFRIGERATOR SAMSUNG RFG298HDRS/XAA Unit is not cooling. Found the freezer sections is not going into defrost mode. Could not remove the back wall due to all of the ice build up. Unit has to be shut down 2 days prior too coming back out. Unit in kitchen 6-8 yrs old. ; rqstng P&A on 1 1111 (MAIN BORAD) and 1 2222 (LOWER ICE MAKER) and 1 3333 (FREEZER EVAP FAN MOTOR) and 1 4444 (BI METAL IN FREEZER MAY BE ATTACH TO HEATER. )
Steve G.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Customer states that the unit was loud, kinda like a motorcycle. Unit did stop making the noise about 5 days ago. Found ice build up in the refrigerator section. Customer has to shut off for two days. ; rqstng P&A on 1 W10843055 (cntrl-elec) and 1 W11033168 (harns-wire)"
Steve G.
REFRIGERATOR GE GSL25JFPH BS "Customer states that the unit is freezing the water line as is not able to get water out, customer will have to thaw it out. Food is freezing in the refrigerator section. Unit is making a clicking noise, but not able to determine where it is coming from possible coming from the ice maker. Customer stated that it just started happening a couple of days ago. 10-12 years old in the kitchen. ; rqstng P&A on 1 1111 (COMPLETE FREEZER DOOR ASSY. S/S) and 1 WR09X10050 (damper AND THERMISTER) and 1 WR30X10093 (icemaker asm) and 1 WR55X10399 (board asm)"
Shawn H.
OVEN WHIRLPOOL GFG464LVS2 "Unit is 10 years old in kitchen. Landlord stated that it took 3 hours to cook a pot pie at 350. Set unit to bake to test. Unit heated up fine to 350 within ten minutes. Could not duplicate concern. Broil works and convection works as it should. Tested top and found center burner won’t ignite and is missing cap. Also found wrong caps on other burners. Top needs cleaned of grease to improve ignition of other burners. Unit needs center burner cap, center base, and cap set. ; rqstng P&A on 2 W10217535 (screw)s and 1 WPW10171140 (cap-burner) and 1 WPW10183375 (cap-burner) and 1 WPW10333445 (burnr-base)"
Shawn H.
WASHER GE GTW460ASJ2WW Upon arrival customer stated that unit was weakly agitating and no operation of lights or buttons when this occurs. Found unit with water in it even though it’s been unplugged. Plugged unit in and it automatically drained. Checked error codes and found F19 UI time out error. Unit is filling with water because valve is sticking open. Unit then goes into overflow protection and drains out water. This is the weak agitation customer was seeing. The tub shakes slightly because the drain pump is bolted to the bottom of the tub. When it is in this state it won’t allow you to use controls until 5 minutes of running the drain pump. Unit needs water valve. ; ordrng 1 WH13X26535 (WATER VALVE)
Shawn H.
DRYER SPEED QUEEN ADE4BRGS175TW01 Upon arrival customer stated that unit will stop when opening door but it won’t go on its own. It never ends the cycle. Also the rear bulkhead and drum have discoloring appearing. Found timer intermittently not advancing. Cycling thermostat tests good but would like to have on hand in case. Contacting Alliance to get in touch about the discoloring. ; ordrng 1 D504515 (THERMOSTAT ) and 1 D517562 (TIMER)
Shawn H.
RANGE BOSCH HDI8054U/01 "Right rear burner is igniting but not fully. Cannot get to adjustment screw of valve. My screw driver isn’t small enough. Legs won’t stay in place because bottom is bent at each leg. Unit needs legs, bottom plate, legs, and gas valve. Valve is covered under Bosch warranty but other parts aren’t.; ordrng 4 004290 (LEGS)s and 1 00492443 (VALVE ) and 1 00632609 (PLATE) and 1 00774484 (BASE)"
Shawn H.
REFRIGERATOR AMANA BG20T2W Unit is 21 years old in kitchen. Upon arrival customer stated that unit is getting ice and frost along the front of the freezer. Inspected and found door seal pinched at corner allowing air and moisture in. Seal is missing 4 screws that hold the liner to the door and sandwiches the gasket between. Unit needs door seal and hardware. ; rqstng P&A on 1 WP12550116Q (gasket-fz) and 6 WPM0219730 (SCREW)s
Shawn H.
REFRIGERATOR GENERAL ELECTRIC GSS25GGHNCWW "Frost build up in fresh food section is due to door gasket not seating into track of door. Removed seal and reinstalled. Top left corner of fresh food gasket won’t seat. Gasket wasn’t installed properly and is pinched out of shape. Noise is from the water valve cycling to add water but no water is hooked to the machine. Shut ice maker off. Advised customer. Unit needs door seal. ; ordrng 1 WR24X10155 (gasket,door ff (wht))"
Shaun S.
UPRIGHT / CHEST FRIGIDAIRE FFFH17F2QWB "Gasket leaking air along the top middle portion of the unit, tech previously tried steaming gasket along top to create better seal but did not hold ; ordrng 1 5304505529 (gasket)"
Shaun S.
DRYER MAYTAG MEDB835DW3 "Upon arrival found that heat relay on board is out, not producing power to heating element for unit to heat properly ; ordrng 1 BOARD"
Kevin S.
RANGE - ELECTRIC GENERAL ELECTRIC JB750SJ7SS Control panel is loose on the whole bottom. When you go to press on it, it will move the whole bottom because the plastic support is cracked.; rqstng P&A on 1 WB27X32142 (CONTROL)
Kevin S.
MICROWAVE GE JVM7195SKSS Found one open fuse and door switch that was shorted. Ordering whole door latch assembly diagram shows includes switches... if can not get then please order all three switches and fuse.; rqstng P&A on 1 WB10X35573 (BOARD LATCH ASSEMBLY) and 1 WB27X25389 (fuse)
Kevin S.
REFRIGERATOR HAIER HRF15N3AGS "Upon arrival unit was actually running and cooling, customer claims freezer had been maintaining temp the whole time but frig was warm. No thermometers in unit. Took temp checks with infrared -3 in freezer and in 40s for frig.; rqstng P&A on 1 WR55X28533 (MAIN CONTROL)"
Tim R.
WASHER SAMSUNG WA52M8650AVA4 Found unit wasn’t draining fixed broken terminal on drain pump. Checks ok
Tim R.
DISHWASHER KENMORE 665.12763K310 Unit leaking from center of the door even after replacing door sweep and seals. At this point only thing left to replace would be the tub it’s self. Talked with AHS and before replacing the tub they are going to get a second opinion to make sure nothing else can be done.
Steve G.
REFRIGERATOR SAMSUNG RF24FSEDBSRA/AA 17 Tech put magnets on the top to show the air flow was coming out the vents and not sucking air in.Tech did adjust the ice maker bottom panel. Customer had another company out and they could not verify the rust spot on the back but did tell the customer it is possible the insulation broke down and it is possible that the Freon line is resting against the back wall. Tech advise the customer that he would not cut the back wall to prove it. but tech has seen it a couple of times and has called techline on this before.
Steve G.
MICROWAVE GE JVM3160F4BB Installed all new switches and switch holder define secondary monitor switch was bad return for a parts warranty
Shaun S.
REFRIGERATOR MAYTAG MSD2578VEW00 "Upin arrival removed and replaced imk and inlet water valve, supply line is on a piercing valve that needs to be changed due to lack of water flow to fridge, notified customer of findings and what needs to be done"
Tim R.
COOKTOP JENN AIR SVE47500B Replaced control. Checks ok
Tim R.
REFRIGERATOR GE GFSL6KEXALS Cleared frozen drain and installed heater wire. Checks ok
Tim R.
WASHER GE GTWN4250D0WS Needs new transmission. Customer checking prices on new units.
Tim R.
DRYER AMANA NED4655EW0 Reinstalled seal. Checks ok
Kevin M.
REFRIGERATOR SAMSUNG RF28HDEDBSR/AA Installed new fresh food fan assembly and def sencors
Tim R.
WASHER WHIRLPOOL WTW8000BW0 Checked unit over found noise coming from bearings needs outer tube. No repair due to cost.
Tim R.
DRYER SAMSUNG DV45H7000EW/A2 "Replaced heater and idler. Ok; used 1 DC93-00634A (IDLER PULLEY), and 1 DE486A (ELEMENT) from stock"
Tim R.
REFRIGERATOR FRIGIDAIRE LFSS2612TP3 Need new ice bucket due to broken blades. ; ordrng 1 241860803(DROPOFF) (ice container asm)
Tim R.
WASHER GE GTW220ACK5WW Need main control due to not filling.; ordrng 1 WH22X29556 (CONTROL)
Tim R.
WASHER GE NO MODEL. TAG MISSIN Needs motor assembly unit will not agitate or spin. Model and serial tag is missing pictures attached. Unit is probably 10 to 12 years old in the laundry room; rqstng P&A on 1 ##### (MOTOR)
Tim R.
DRYER FRIGIDAIRE FFLE3911QW0 Replace drive belt on dryer. Checks OK; ordrng 1 137292700(TS) (belt)
Steve G.
DISHWASHER BOSCH SHEM63W55N/13 Per Bosch take pictures of the unit and take pictures. Found the water was dripping from the supply line. Did advise the customer that the supply line was not part of the dishwasher.
Steve G.
REFRIGERATOR WHIRLPOOL GS5SHAXNLOO Customer states that unit sounds like a plane. Tech did hear a video but could not determine where the noise was coming form. Unplug unit to hear the compressor kick on. Could not recreate the noise. Did advise that the service call is good for 30 days.
Tim R.
REFRIGERATOR FRIGIDAIRE FPE-20V3SB Check unit over front of the unit was not cooling at all. Found all the fans and the compressor running. Unit has sealed system leak. Need compressor and evaporator and condenser. Unit is about 50 years old in the kitchen; rqstng P&A on 1 #####(NLA) (CONDENSER) and 1 ####(NLA) (EVAPORATOR ) and 1 ###(NLA) (COMPRESSOR )
Tim R.
DISHWASHER LG LDT7808ST Needs new door lock and display assembly per LG. Told them I’ve already replaced them that said to do it again. ; rqstng P&A on 1 ###### (DOOR LOCK ) and 1 ###### (DISPLAY)
Tim R.
REFRIGERATOR LG LFX31925ST "Checked unit over found that the unit was giving and ef 1F error needs evap cover for refrigerator. Unit is 10 years old in kitchen.; rqstng P&A on 1 ADJ73252230(AHS) (EVAP COVER ), states that autho needed"
Shawn H.
ELECTRIC RANGE FRIGIDAIRE TEF351EWP "Upon arrival customer stated that both front burners and the left rear only heat to high and do not regulate temp. Removed back cover and found signs of shorting at switches for the three burners. Replaced switches from stock and ran to test. Burners will now regulate temperature properly. All ok. ; used 1 316436000 (SWITCH), and 2 316436001 (ELEMENT SWITCH) from stock"
Shawn H.
DRYER SAMSUNG DV45H7000EW/A2 Upon arrival found unit won’t tumble. Removed drum and found idler pulley broken. Replaced from stock and ran to test. All ok. Unit tumbles and heats as it should. ; used 1 DC93-00634A (IDLER PULLEY) from stock
Steve G.
FREEZER SAMSUNG RF263TEAESG/AA Unit is leaking and not making ice. Unit is leaking. ; ordrng 1 DA82-02714A (ICE MAKER UPGRADE KIT. )
Shawn H.
RANGE LG LRE3083ST/01 Upon arrival customer stated that bake element doesn’t heat and unit is noisy when using convection. Ran unit in preheat to test. Relay board isn’t sending voltage to the bake element. Convection fan is noisy from work out bearings. Unit needs relay board and convection fan. Customer is shopping other units and will call in if they wish to proceed.
Shawn H.
DISHWASHER FRIGIDAIRE FFCD2413US2A "Upon arrival customer stated that unit will fill but won’t wash. Checked for blockages in sump. None found. Checked for voltage to wash motor, 121v present. Wash motor has an open winding. Unit needs wash motor. ; ordrng 1 5304519906 (motor&pump assembly)"
Shaun S.
REFRIGERATOR SAMSUNG RS25J500DSG/AA Upon arrival found that unit also needs new cover and evap fan cover also ; ordrng 1 EVAPCOVER and 1 EVAPFANCOVER
Shawn H.
DRYER WHIRLPOOL LER5624DQ1 "Unit is 24 years old in laundry room. Upon arrival found unit would hum but won’t start. Removed blower housing to inspect for blockages. None in housing. Motor turns free by hand. Motor is shorted causing it to not start and overheat. Door is coming open because the latch is broken. Attempted to remove the motor but blower wheel isn’t freeing up. Wheel will have to be broken off to remove. Unit will need motor, blower, and latch kit. ; ordrng 1 279570 (catch door dryer) and 1 279827 (motor!dryer) and 1 WP694089 (wheel)"
Shawn H.
REFRIGERATOR SAMSUNG RB215LABP/XAA "Unit is 13 years old in kitchen. Upon arrival customer stated that unit has weak cooling in both sections. No signs of excessive frost or ice build up in either section. Forced unit on to test. Compressors running, and all fans are running. Temp sensors are reading correctly. Unit is low on freon and has a leak. Unit has a service port installed on the compressor from previous service. Quoted 350 to check for leak and advised there will be more parts and labor to finish repair. Due to age and possible cost customer does not wish to repair."
Shaun S.
REFRIGERATOR GE CFE29TSDCSS "Removed and replaced fan motor on unit, ran and checked out, unit checks ok"
Shaun S.
OVEN KITCHEN AID KSEG700ESS1 "Found unit giving, F8E0 fan running up to speed, convection motor needs changed ; ordrng 1 BLADE and 1 CONVENTIONMOTOR"
Shaun S.
REFRIGERATOR AMANA REFRIGERAT ASD2522WRS06 "Upon arrival found that unit has a defective thermostat, removed and replaced stat on unit, ran and checked out, unit checks ok; used 1 R0161092 (STAT) from stock"
Kevin S.
DISHWASHER KITCHEN AID KDTE334GPS0 Customer claims unit will randomly beep at times even when not using the dishwasher. Upon putting in diagnostics unit had a 2-1 error code for possible stuck key and a 5-1 for door latch might stuck open or bad switch. Upon completion of diagnostics unit finished without error. Called techline will replace door latch and ui panel.; rqstng P&A on 1 W11165145 (console) and 1 WPW10653840 (door latch)
Shaun S.
DRYER MAYTAG MEDB765FW0 "Upon arrival found that unit is heating, tumbling, and has good air flow out of vent line, customer stated he is washing and drying mixed loads when he fines issue with unit, explained to customer what he needs to do as far as washing and drying likes articles of clothing, unit checks ok"
Kevin S.
REFRIGERATOR SAMSUNG RF28JBEDBSR/AA "Found ice bucket completely frozen, took forever to get freed with steamer and hairdryer, found drain fill tube frozen over and auger not working properly. ; saved tckt"
Kevin S.
REFRIGERATOR FRIGIDAIRE FFHS2611LBRA "Customer issue frig section not cooling but freezer is fine. No cold air is blowing through damper assembly. Put unit into diagnostics test 5 unit would not open up, just giving error 4. Will need new damper. Customer ok repair.; ordrng 1 242303001 (damper assy)"
Kevin S.
REFRIGERATOR SAMSUNG RF217ACWP "Customer unit was cooling to proper temps in fresh food section however freezer was at around 20F. Removed evap cover unit had good frost pattern, showed customer, however it appears unit fan not working properly. Put unit into diagnostics, no error codes found. Will look to replace fan motor for freezer. Called techline, customer noted wet spot on backside of frig on left hand side about half way up. Tech had me do a visual support and took pics. Having customer call samsung to see what they will do about it. Collected service call fee.; ordrng 1 DA31-00146E (EVAP FAN MOTOR)"
Kevin S.
REFRIGERATOR SAMSUNG RF28HFEDBSR/AA "Upon inspection, unit fresh food section frosted up, and preventing proper circulation in the unit. Freezer ok. Temp checks around 55-60F. Gave customer details on situation. Saved estimate for repair, customer will think about it."
Kevin S.
REFRIGERATOR SAMSUNG RF28HMEDBSG/AA "Replaced parts, unit checks ok. Customers house flooring very uneven, unit is leaning forward quite a bit. Told them to shim something under the front of the frig to make it level."
Kevin M.
REFRIGERATOR WHIRLPOOL WRT351SFYW00 Def drain pan leaks; ordrng 1 W10890667 (pan-drip)
Kevin S.
DISHWASHER GE GDF610PMJ2ES "Upon arrival, powered off unit at breaker for a few seconds, then proceeded to test unit in a light wash mode, unit filled but did seem like it was slow, unit ran and washed, had customer wife come in to observe. Customer claimed they had powered off unit several,times before with no luck, they claim they never even heard it filling. Canceled out light wash unit drained without issue. Proceeded to put into a normal wash , again unit filled and washed. Having customer run full normal cycle again see if it completes its wash. "
Kevin M.
REFRIGERATOR SAMSUNG RFG238AARS/XAA Unit would need ice maker FZ door and bin replaced
Kevin M.
REFRIGERATOR SAMSUNG RF265TDRS/XAA 02 Ice maker not advancing properly but wiring in the door could be causing it cust declined estimate
Kevin M.
REFRIGERATOR WHIRLPOOL WRB322DMHV00 Tightened the door handle & checks ok
Kevin M.
REFRIGERATOR - S GENERAL ELECTRIC PYE22KBLJTS Checked switches and lights checks ok at this time
Kevin M.
FREEZER FRIGIDAIRE FFU14F5HWJ Unit is going to need a new evaporator coil and compressor and hand exchanger
Kevin M.
REFRIGERATOR GE GSHS9NGYACSS Water reservoir and water solenoid needs replaced is leaking needs a new main board and inverter brd 102.07 please mail customer receipt
Kevin M.
REFRIGERATOR FRIGIDAIRE GLHS66EFSB3 Cont brd is out and compressor
Tim R.
DRYER AMANA NED4655EW1 "Replaced broken motor pulley. Unit checks OK; pckd up 1 8066184 (pulley,60 hz)"
Tim R.
WASHER MAYTAG MVWX655DW1 Recalibrated and tested. Checks ok no error codes stored at all.
Tim R.
MICROWAVE FRIGIDAIRE FGMV176NTF "Replaced switches. Checks ok; used 2 5304509459 (MICRO SWITCH), and 2 5304509460 (MICRO SWITCH) from stock"
Tim R.
WASHER MAYTAG MVWB765FW0 Recalibrated control and tested. Checks ok
Tim R.
RANGE MAYTAG MER8674AB0 Replaced switch checks ok
Tim R.
REFRIGERATOR GE ZISW42DYB Checked unit over front of the freezer was not cooling properly needs new control and condenser fan. Unit is built in. AUTH215JWML
Tim R.
WASHER LG WM2301HW Replaced hot water valve. Checks ok; used 1 5220FR2006H (WATER VALVE) from stock
Tim R.
WASHER WHIRLPOOL WTW8500DC2 Replaced display nd control. Checks ok
Tim R.
WASHER GE GFW650SSN0WW Checked unit over found that the unit had one of the rear shocks come loose it was causing it to shake. Reinstall shock. Checks OK
Steve M.
REFRIGERATOR FRIGIDAIRE FFHB2750TD3 Icemaker is not cycling properly and sometimes ice bucket runs dry. Installed new icemaker and insulated waterline; used 1 243297609 (ICE MAKER) from stock
Steve M.
LAUNDRY CENTER GE GUD27ESSMWW Dryer will not start thermostats and door switch test OK. Found wire harness to door switch not clipped to the cabinet allowing it to rub up against the drum assembly causing it to break in half.. Repair door switch harness dryer is operating properly
Steve M.
DISHWASHER WHIRLPOOL WDT780SAEM2 Wash motor impeller broken off unit not washing. Installed new pump. Unit working ok; used 1 W11032770 (MOTOR PUMP) from stock
Steve M.
DISHWASHER BOSCH SHP65T55UC/07 E09. Heater error. Replaced pump assembly ; used 1 12008381 (HEAT PUMP) from stock
Steve M.
DISHWASHER LG LDF5545ST Installed main control. Unit test ok
Steve G.
REFRIGERATOR FRIGIDAIRE FFFH17F2QWA Leaking on the floor. Found defrost drain was frozen. Thawed out check ok
Steve G.
WASHER HOTPOINT HTW200ASK0WW Unit just drains... install new main board cycled unit test OK
Shawn H.
WASHER LG WM2650HWA Upon arrival customer stated that front boot spring clamp came off when a towel got stuck. Inspected boot for damage. None found. Reinstalled boot and spring clamp. Ran speed wash to test for leaks. No leaks. Unit runs well. All ok. Please mail out invoice.
Shawn H.
DRYER KENMORE 110.6800201 Upon arrival found unit would tumble but no heat. Removed kick plate to inspect. Heater and thermal fuse test good. Checked incoming voltage to unit and it is only getting 121v. Checked voltage at outlet. Line 1 is 0. Advised customer to have an electrician check outlet and breaker. Please mail out invoice.
Shawn H.
REFRIGERATOR SAMSUNG RS25H5000BC/AA Upon arrival found unit with ice built up in the bottom of the freezer. Thawed ice and removed evap cover. Defrost drain is clogged causing water to overflow into freezer. Steamed out defrost drain and added in heater wire to keep drain open. All ok. No more leaks. Please mail out invoice.
Shaun S.
REFRIGERATOR SAMSUNG RFG297HDRS/XAA "Removed and replaced parts listed in repair, also made adjustment to drain tube on freezer side, ran and checked out, unit checks ok"
Shaun S.
FREEZER FRIGIDAIRE LFFH20F3QWF "Upon arrival found that stat on unit was bad not powering comp to run, removed and replaced stat, ran and checked out, unit checks ok ; used 1 5304513033 (THERMOSTAT) from stock"
Shaun S.
DISHWASHER BOSCH SHP65T55UC/02 "Found drain pump jammed with debris, cleared pump, ran and checked out"
Kevin S.
FREEZER FRIGIDAIRE FFFH20F2QWC "Unit would not run at all, had power and lights. Checked cold control was bad. Replaced with truck stock. Unit checks ok.; used 1 5304513033 (THERMOSTAT) from stock"
Shaun S.
RANGE SAMSUNG RF28JBEDBSR/AA "Upon arrival found that solenoid was jammed, tech resolved issue with solenoid ran and checked both crushed and cubed ice, checks ok"
Shaun S.
REFRIGERATOR FRIGIDAIRE GLHS39EHSB2 Removed and replaced gasket on unit checks ok
Kevin M.
REFRIGERATOR FRIGIDAIRE n/a Installed filter and checks ok
Tim R.
OVEN FRIGIDAIRE FGEW3066UFA Replaced convection fan and blade.
Kevin M.
REFRIGERATOR SAMSUNG RF23HTEDBSR Installed new compressor and recharged unit and checks OK
Tim R.
REFRIGERATOR KENMORE 795.7103301 Adjusted the water line for ice maker. And told customer that we do not do sealed system work for LG .
Kevin M.
REFRIGERATOR FRIGIDAIRE FFTR2021TS0 Adjusted doors put a tilt on unit to help close the doors
Tim R.
DISHWASHER SAMSUNG DW80M2020US/AA Replaced door seal and tested. Checks ok no leaking
Steve M.
REFRIGERATOR SAMSUNG RF22KREDBSG/AA Installed new water tank assembly
Steve G.
REFRIGERATOR SAMSUNG RF263TEAESR/AA 07 Installed new mainboard refrigerator back wall and sensor in fridge, cycled, unit test OK
Steve G.
REFRIGERATOR GE GIE21GSHESS "Customer states that the water taste bad and wants a new filter. Tech explain to customer that filters are not a covered item, that she would have to purchase one on her own. Customer also wanted tech to switch the doors. Tech advised her that warranty would not cover the doors being switched."
Steve G.
REFRIGERATOR GENERAL ELECTRIC GIE22JSNBRSS Unit is not making ice. Found that the customer does not have water coming from the wall. They need to call landlord.
Kevin M.
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA Install parts and took pictures as I went for icemaker Bulletin
Kevin M.
REFRIGERATOR FRIGIDAIRE LFHB2751TF7 Installed mullion flipper and main brd
Steve M.
WASHER SAMSUNG WA50R5200AW/US "Unit enters diagnostic but will not do anything. Cannot find any voltage or signal to or from lid lock, unit won’t even activate shift motor. Recommend shifter, control, main board; rqstng P&A on 1 XXX (MAIN CONTROL) and 1 XXX (SHIFT CLUTCH MOTOR) and 1 XXX (LID LOCK)"
Steve M.
WASHER SPEED QUEEN AWNE92SP113TW01 Unit noisy during spin cycle. Found loose pump impeller. Replaced pump unit operating ok; ordrng 1 XXX (DRAIN PUMP (DNR))
Steve M.
REFRIGERATOR WHIRLPOOL WRF736SDAM13 Ice bucket is cracked with a huge hole in it causing ice to go all over the place. Icemaker is operating fine producing plenty of ice this issue is not related what so ever to previous repair of the icemaker not producing ice cubes; ordrd 1 WPW10347093 (ice container)
Steve G.
REFRIGERATOR LG LFX31925ST/02 Ice room door handle is broken. ; ordrng 1 ADC72987149 (ICE ROOM DOOR COMPLETE)
Steve G.
RANGE - GAS JENN AIR CCG2523B Installed new igniter’s spark module and switch is still having issues with other burners now found some switches to be defective; ordrng 2 W74005032PW (SWITCHES )s
Steve G.
ELECTRIC RANGE FRIGIDAIRE FGIH34047VFA "Customer has a film on the front left, warranty company is covering P$L; ordrng 1 1111 (BLACK GLASS TOP)"
Shawn H.
REFRIGERATOR AMANA ARB2217CW Unit is 17 years old in kitchen. Upon arrival customer stated that water supply line had a pin hole in it that caused the leak. They shut the line off at the saddle fitting but it didn’t seal. Customer cut and removed line to stop leak. Before leak ice maker would intermittently make ice. Forced unit into cycle but ice maker would not respond. Checked and have proper voltage to the ice maker. Unit needs ice maker assembly. Customer is having water line replaced with braided steel line and new shut off. ; ordrng 1 D7824706Q (ice maker)
Shawn H.
REFRIGERATOR SAMSUNG RF28HFEDBSR/AA Unit is 6 years old in kitchen. Upon arrival customer stated unit isn’t cooling well in fresh food section. Freezer is good. Found evaporator cover frosted over. Thawed out frost and found moisture leaking in around the evaporator lines causing excessive frost and ice. Insulated around lines and forced evap fan on to test. Fan is getting voltage but not running. Unit needs evaporator cover with fan. ; rqstng P&A on 1 DA97-12608A (EVAP COVER W/FAN)
Shawn H.
OVEN GE JRP20B0J1BB Unit is 13 years old in kitchen. Upon arrival user stated that light isn’t working and on last use it smoked when used. Checked socket and do not have voltage inside. Checked voltage from control and it is good. Unit needs light socket. Authorization # 403DWML; rqstng P&A on 1 WB8X303 (ov lamp hldr)
Shawn H.
RANGE HOOD FABER n/a Upon arrival found hood with power to blower switch but no operation of blower. No voltage coming out of switch. Unit needs switch. ; ordrng 1 133.0505.648 (SPEED CONTROL )
Kevin S.
REFRIGERATOR FRIGIDAIRE FGSS2635TF1 "Examined ice bucket found broken piece of plastic from bucket, will need replaced.; ordrng 1 5304522718 (ICE BUCKET)"
Kevin S.
DISHWASHER FRIGIDAIRE FGIP2468UD0A "Called tech line still leaking, problem with slight slit in lower spray arm, will replace. ; ordrng 1 5304517981 (LOWER SPRAY ARM)"
Kevin S.
RANGE - ELECTRIC GENERAL ELECTRIC JB645RK6SS When turning on front right burner the hot surface indicator lamp will not come on. Replacing main burner and switch.; ordrng 1 WB24X25013 (range infinite contr) and 1 WB30X24111 (range radiant elemen)
Kevin M.
REFRIGERATOR LG LSC27931ST Ice maker not advancing properly replaced ice maker; pckd up 1 AEQ36756901 (IMK)
Shaun S.
REFRIGERATOR MAYTAG MZD2766GEQ Found that drain pipe needs replaced broken on back side of fridge ; ordrng 1 WP61003133 (DRAIN)
Tim R.
DRYER - ELECTRIC GENERAL ELECTRIC GTD75ECPLDG Replaced control. Checks ok
Tim R.
DISHWASHER GE PDT825SSJ0SS Replaced user interface and control. Checks ok
Tim R.
DRYER LG DLE2101W "Disassembled unit, removed rollers greased and oiled. Replaced and reassembled. Checks ok"
Tim R.
WASHER SAMSUNG WA45M7050AWA4 Needs transmission and inner tub due to gears in transmission grinding. No repair.
Tim R.
DISHWASHER FRIGIDAIRE FGHD2465NF1A Replaced parts listed. Checks ok