Local Reviews

Authorized Service Rated 4.8 out of 5 stars based on 1834 customer reviews

Map of Pleasant Hill, OH

Pam




Review of Authorized Service

Great service and helpful advice!


Map of Springfield, OH

Above and beyond




Review of Authorized Service

The best service.thank you!


Map of Dayton, OH

Tim knew exactly what the problem consisted of and correctly diagnosed the repair.




Review of Authorized Service


Map of Germantown, OH

Quck service, problem solved quickly




Review of Authorized Service

very easy to contact. they contacted me quickly and the matter was handled in a short amount of time.


Map of Springfield, OH

Great experience




Review of Authorized Service

We had a not so good experience the last time we used them but this was amazing because of Steve and his willingness to accommodate us. Thank you!


Map of Dayton, OH

Dryer fixed




Review of Authorized Service

Tech was very knowledgeable and knew exactly what the problem was within minutes. The Repair was done quick and problem fixed. I would definitely recommend them


Map of Dayton, OH

Professional service




Review of Authorized Service

Very professional demeanor, very efficient, obviously know their trade....thanks!


Map of Laura, OH

Home owner




Review of Authorized Service

Great service


Map of Englewood, OH

Great service




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Map of Dayton, OH

Very professional




Review of Authorized Service

Service personnel showed up on time. Very knowledgeable about my wash machine great job.


Very helpful,knowledgeable and friendly




Review of Authorized Service


Not a good experience




Review of Authorized Service

Had a issue with the first tech scratched my refrigerator and broke the bezel around the water dispenser. The second tech came out and still had an issue with the ice dispenser not working. They did fix the issue and gave me the parts free. The level of professionalism was lacking but I am greatful they resolved the problems caused by the other tech.


Great service




Review of Authorized Service

I like that the tech asked for details and model number so he could make sure he had part with him . He also explained why this failure was not the part recently replaced- I doubted the previous tech from another company. He also told how to solve another problem on the other freezer- also serviced by that company. Tech was professional and polite- showed up when he said he would. Left the area clean. I would use your company even if LOWE’S warranty wasn’t paying.


Jessica




Review of Authorized Service

Very professional young man.


ICE MAKER




Review of Authorized Service

Repair Man was very professional He new exactly what he was doing Had ice maker fixed quickly He was very nice!


Tom




Review of Authorized Service


Great experience!




Review of Authorized Service


Great service




Review of Authorized Service


Service




Review of Authorized Service

Tim called prior to arrival, as requested. Very informative and knowledgeable.


Kathleen




Review of Authorized Service

Serviceman was great


Good service




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Doe Doe




Review of Authorized Service

Fantastic service. The service rep is very knowledgeable and had our problem fixed in a very short amount of time.


Gary survey




Review of Authorized Service

Good. Tim the tech is efficient and knowledgeable.


Courteous and knowledgeble




Review of Authorized Service


job well done




Review of Authorized Service


Worked to fix the refrigerator




Review of Authorized Service

He did a nice job


Friendly service




Review of Authorized Service

Competent, friendly service.


David




Review of Authorized Service

Very nice and was great with information. Was very helpful


Forbo




Review of Authorized Service

Amazing service. Fast and professional.


Heidi




Review of Authorized Service

Great service


Michelle




Review of Authorized Service

Great service, fast repair.


Great Service




Review of Authorized Service


fixed washer




Review of Authorized Service

They are great came quick, ordered the part and came quickly to fix it, I will definitely use them again


Ice Maker and cooktop issues




Review of Authorized Service

Great job! Technician explained everything and was prompt. Also gave me hints about better dishwasher performance.


Kevin M.

Kevin M.

REFRIGERATOR FRIDGIDAIRE LFHB2741PFBA Unit need DISP brd and air handler kit for ice maker and auger; rqstng P&A on 1 5303918784 (Air handleral) and 1 241816602 (Auger) and 1 241829001 (Couplin) and 1 5304493604 (Fan) and 1 242058229 (Disp)

Near New Burlington Rd, Waynesville, OH 45068
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE LFHD2251TF5 Ice maker wasnt advancing enough to kick cubes out replaced ice maker ; ordrng 1 243297609 (Icemaker)

Near Randall Dr, Cedarville, OH 45314
Tim  R.

Tim R.

MICROWAVE OVEN FRIGIDAIRE FGMV176NTF Replaced door switch that was shifted and adjusted door.; used 1 5304509459 (Door switch) from stock

Near Winchcombe Dr, Woodbourne-Hyde Park, OH 45459
Tim  R.

Tim R.

WASHER LG WT1701CV Tightened down rotor. Checks ok

Near W Parkwood Dr, Dayton, OH 45405
Tim  R.

Tim R.

WASHER MAYTAG MVWB750YW0 Checked unit over found wires from drain pump disconnected. Reconnected wires and put into spin cycle. no power going to the drain pump. Unit needs new control. No repair per customer.

Near E Dorothy Ln, Dayton, OH 45419
Tim  R.

Tim R.

REFRIGERATOR KENMORE 106.589647 Checked unit over found that the evap fan had ice around it. Cleared fan and fan started running. Checks ok

Near Heatherwood Ct, Dayton, OH 45459
Steve M.

Steve M.

WASHER WHIRLPOOL WTW5000DW3 Installed and calibrated new control board. Unit checks ok

Near North St, Middleburg, OH 43336
Steve G.

Steve G.

DISHWASHER KENMORE 665.13543N410 Install new sump assembly and install new board cycled unit test OK

Near Gem Stone Dr, Liberty Township, OH 45044
Tim  R.

Tim R.

WASHER LG WT1101CW Instructed customer on affresh and using white vinegar in the washer. Only other repair is disassembling unit and cleaning out build up. Customer doesnt want to do that.

Near Coker Dr, Dayton, OH 45440
Steve G.

Steve G.

DISHWASHER GE GDT535PSM0SS Install new inner door panel and top cancel test OK

Near Babbling Brooke Dr, Monroe, OH 45050
Tim  R.

Tim R.

WASHER LG WM2101HW Needs stator and rotor. Customer isnt repairing and is looking for receipt.

Near Ardonna Ln, Dayton, OH 45432
Tim  R.

Tim R.

WASHER-DRYER COM LG WKEX200HWA Instructed customer on usage

Near Nutmeg Ct, Dayton, OH 45459
Tim  R.

Tim R.

WASHER WHIRLPOOL WFW87HEDW0 Checked unit over found at the front door seal was leaking. Unit needs new door seal. Customer wants to think about repair.

Near Deeds Ave, Dayton, OH 45404
Shawn H.

Shawn H.

RANGE LG LRE30453ST/02 Installed all provided parts and ran to test. All ok. Units is heating properly and preheated within 11 minutes.

Near W Holtzmuller Rd, West Manchester, OH 45382
Shawn H.

Shawn H.

DOUBLE WALL OVEN KENMORE 790.4025341 Installed fan assembly and ran unit to test. All ok. Fan is operating as it should and no more error codes.

Near Cantura Dr, Dayton, OH 45415
Steve M.

Steve M.

REFRIGERATOR SAMSUNG RF28JBEDBSR/AA "Installed new icemaker, main control board auger motor assembly and Y clips. Sealed ice room with silicone and adjusted rear waterline"

Near Allison Rd, Mechanicsburg, OH 43044
Shawn H.

Shawn H.

WASHER MAYTAG MVWB766FW1 "Installed all provided parts, calibrated and ran to test. All ok no more out of balance."

Near Carolina Dr, Vandalia, OH 45377
Steve M.

Steve M.

DISHWASHER MAYTAG MDB8959SFZ4 Start button will not depress properly removed console to find touchpad assembly unclipped from console. Reattached touchpad unit checks OK

Near W Penny Rd, Pleasant Hill, OH 45359
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

REFRIGERATOR SAMSUNG RFG297AABP Inspected unit and found the fresh food section an average of 46° and the freezer section an average of 10°. Customer stated the freezer has been getting warmer than normal over the past week. Checked amp draw and it pulled above 5.0 for about 15 seconds than dropped below .50 and the compressor ran for less than 6 minutes before shutting off. Compressor is failing. Due to the condition of the home company will not return.

Near S Main St, Franklin, OH 45005
Shaun S.

Shaun S.

DISHWASHER BOSCH SHP878ZD5N/01 Reinstalled dishwaher for customer unit checks ok

Near Gettysburg Darke Rd, New Paris, OH 45347
Kevin M.

Kevin M.

REFRIGERATOR MAYTAG MF12569VEB2 Installed new fill tube ran thru cycle and ran thru need to give 24-48 to make ice

Near Heck Ave, Dayton, OH 45417
Steve M.

Steve M.

DRYER MAYTAG LDE7304ACE Motor start windings are going bad. Motor needs replaced. Recommend blower wheel and housing. Parts no longe available

Near Hyattsville Rd, Tipp City, OH 45371
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE FFHB2740PSEA Ran unit thru diagnostics found ice room fan motor not working to circulate air in room replaced and checks ok; used 1 5304493604 (Fan kit) from stock

Near Englewood Dr, Englewood, OH 45322
Steve M.

Steve M.

WASHER HOTPOINT HTW240ASK5WS Found loose connection on mode shifter not allowing unit to shift properly. Secured connector.

Near Heritage Dr, Urbana, OH 43078
Shaun S.

Shaun S.

REFRIGERATOR KENMORE 795.76203.901 Removed and replaced switch checks ok

Near Markey Rd, Dayton, OH 45415
Steve G.

Steve G.

DRYER SAMSUNG DV45K6200EZA3 "Installed new idler pulley, also cycled unit and found that the unit has cabinet noise. ; (created new UIS, deleted prior attachment to UisID 26569), used 1 Dc93-00634a (Idler pulley) from stock"

Near Harrison St, Middletown, OH 45042
Shaun S.

Shaun S.

DISHWASHER SAMSUNG DW80M2020US/AA 00 "Upon arrival found that unit had clogged drain hose, tech cleared hose ran and tested several times, found unit draining just fine now"

Near Clearwater Ct, Englewood, OH 45322
Steve G.

Steve G.

DRYER - ELECTRIC GENERAL ELECTRIC GTD33EASK0WW Customer states that the unit is making a banging noise. Inspect the inside of the drum and around the glides. Load test the unit.

Near W Lake Dr, West Chester Township, OH 45069
Steve G.

Steve G.

WASHER WHIRLPOOL WTW5000DW2 Customer states unit just runs install new main board calibrate cycle test OK

Near Martz-Paulin Rd, Franklin, OH 45005
Tim  R.

Tim R.

DISHWASHER FRIGIDAIRE NO MODEL 1/18/21 Checked unit over found that the unit needs a new wash motor and drain pump due to not cleaning and very loud when draining. Unit is about 15 years old in the kitchen stainless steel. No way to come up with parts due to missing tag. Customer paid previous company for deductible.; rqstng P&A on 1 ##### (Wash motor) and 1 ##### (Drain motor)

Near Frontier Ct, Dayton, OH 45458
Tim  R.

Tim R.

DISHWASHER MAYTAG MDB7749AWW2 Checked unit over found that the unit had no display. Power going to the control board but nothing coming out of control board. Upper spray arm is missing in the bracket that is attached in the tub is also broken off and missing. Unit needs control board and control panel. Unit also needs complete tub assembly and upper spray arm. Unit is about 15 years old in the kitchen. Pictures of broken piece are attached; rqstng P&A on 1 W10811150 (Control panel) and 1 W11202746 (Control board) and 1 W10412852 (Tub) and 1 8193983 (Spray arm)

Near Cheri Lynn Dr, Dayton, OH 45415
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

RANGE KITCHEN AID KFGD500ESS03 "Inspected unit and found the back right burner misaligned and the gas line not aligned with the orifice. Removed and made adjustments to the line. Ran a test cycle, all checks OK."

Near Southline Dr, Lebanon, OH 45036
Kevin S.

Kevin S.

DISHWASHER FRIGIDAIRE FGID2468UF0A "Upon inspection did not get the unit to act up once. Customer doesnt use it much, they claim they never really go it to work.. unit latches ok. Unit cycle buttons working properly and starts and cancels just fine. Showed customer and had her do it. Idk if they are loading something incorrectly or what."

Near S Washington St, New Bremen, OH 45869
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

WASHER GE GTW680BSJ4WS "Installed the drain pump and ran a test cycle. The unit filled with water, agitated, drained and spun without any issues. All checks ok."

Near Julie Dr, Franklin, OH 45005
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

MICROWAVE SAMSUNG DW80R7061UG Inspected unit and found a large amount of gunk and food built up down by the sump filter. Remove the filter and cleaned it. It appears glass or some type of sharp object has punctured part of the filter damaging it is not covered under normal wear and tear. Found the unit not level and leaning severely to the left which is causing the unit to leak at the front of the door. Made adjustments to the door gaskets to allow to seal up properly and level the unit. Photos attached.

Near Sunrise View Cir, Liberty Township, OH 45044
Steve M.

Steve M.

WASHER GE GTW465ASN1WW "Washing machine is not shifting into agitate or spin during the correct part of the cycle. Believe that the washer is spinning out while there is water in the tub without draining it causing unit to flood basement. Recommend new control board and mode shifter; ordrng 1 WH05X25036 (Mode shifter), ordrd 1 WH22X29556 (Control)"

Near N Main St, Bellefontaine, OH 43311
Brad A.

Brad A.

REFRIGERATOR SAMSUNG RF26HFENDSR/AA "Found ff evaporator drain clogged and frozen, defrosted drain and cleaned out debris, unit is draining properly. All operations test ok."

Near Wedgewood Dr, Dayton, OH 45434
Tim  R.

Tim R.

WASHER ELECTROLUX EFLS627UTT0 "Need upper conveyor, lower case for dispenser and guides. Also leaking at valve.; rqstng P&A on 1 5304514790 (Valve) and 1 5304514794 (Conveyer) and 1 5304514782 (Lower case) and 1 5304514781 (Draw guides)"

Near Dayton, OH 45431
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

REFRIGERATOR FRIGIDAIRE LGHX2636TFB "The customer said the unit is making a loud humming/clicking noise randomly through out the day. I inspected the dampener door, freezer fan, and found no abnormal sounds, the compressor was running and heard no abnormal sounds. Attempted to pull the unit out from the built in cabinet but was unable to due to both sides of the refrigerator bowing out (appears to have been over filled with insulation). This tight fit will cause poor air circulation to the compressor and condenser causing early part failure. Info provided to the customer. Photos attached of the bowing."

Near Pond View Ct, Lebanon, OH 45036
Shawn H.

Shawn H.

ELECTRIC RANGE FRIGIDAIRE FPEC3085KSB Upon arrival customer stated that left rear burner comes on when switch is in off position. Inspected unit and found no signs of loose connections or moisture. board is shorting out causing burner to come on. Unit needs potentiometer board. ; ordrng 1 316543602 (Potentiometer Board)

Near Ruth Ave, Dayton, OH 45417
Shawn H.

Shawn H.

WASHER MAYTAG MVWX655DW1 Upon arrival customer stated that unit is slow to fill and wont finish cycle. Ran diagnostics to test. Nothing but lid lock will function in test mode. No errors present either. Ran in normal cycle and unit will start and fill but is slow. Nothing blocking water valves but they arent opening fully. Suspect issue is from control but want valve on hand. ; rqstng P&A on 1 W11116592 (Pcb) and 1 Unknown (Water valve assembly)

Near Candy Ct, Eaton, OH 45320
Steve M.

Steve M.

WALL OVEN MAYTAG CWE5800ACE Lower bake element shorted out and needs replaced; ordrng 1 WPY04000066 (Bake element ..)

Near Worthington Dr, Troy, OH 45373
Shaun S.

Shaun S.

DRYER AMANA NED4655EW1 Unit needs a new timer installed need to contact Nick for approval ; saved tckt

Near Karns Dr, Vandalia, OH 45377
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE FFTR2021TD0 Icemaker was leaking Replaced icemaker and adjusted fill tube and checked OK; used 1 241798224 (Icemaker) from stock

Near Honey Locust Ln, Dayton, OH 45432
Brad A.

Brad A.

RANGE GE JBS55DM2WW "Found bake element open, not heating, installed new element, unit is heating properly, amount approved by Jennifer Babros."

Near Troy Villa Blvd, Dayton, OH 45424
Kevin M.

Kevin M.

REFRIGERATOR GE GFE28HSHESS Installed new ff fan assy cleared out def drain and defrosted EVAP coil and cleared out icemaker was clogged up

Near Dayton, OH 45434
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF23J9011SR/AA 07UNI Unit is not making ice. Da8; ordrng 1 Da82-02642a (Ice maker upgrade kit) and 1 1111 (Ice container)

Near Lake Park Dr, West Chester Township, OH 45069
Steve G.

Steve G.

WASHER SAMSUNG WF350ANR/XAA 07 Last time out installed new pump assy. Customer states that the unit in the bedding setting the unit stops. Customer has to power off and hit rinse and spin and unit does work. ; ordrng 1 1111 (Main board.)

Near Cloister Cliffs Dr, Middletown, OH 45042
Shaun S.

Shaun S.

REFRIGERATOR FRIGIDAIRE FFSS2314QEBA "Upon arrival found that unit is giving anSY EF error code, unit needs a new main board along with new evap fan motor ; ordrng 1 5304497976 (Board) and 1 241509402 (Evap motor)"

Near Deeter Dr, Clayton, OH 45315
Shawn H.

Shawn H.

COOKTOP LG LCE3010SB/03 Installed all provided parts but board ordered is missing a connector for the left front burner. Have part number off old board. Reinstalled old board and new fan. Please reorder board. ; ordrng 1 EBR84545109 (Main PCB)

Near Lakengren Dr, Eaton, OH 45320
Steve G.

Steve G.

RANGE SAMSUNG NE58K9430SS/AA ;customer is getting a electrical burn smell. ; ordrng 1 1111 (Main relay board behind the display.)

Near Topeka Ln, West Chester Township, OH 45069
Kevin M.

Kevin M.

REFRIGERATOR LG LFCS27596S/01 1-2 yrs in Kitchen Unit is hooked up to reverse osmosis not enough water pressure to unit customer will need a plumber

Near E Summit Ridge Dr, Beavercreek, OH 45430
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

REFRIGERATOR KITCHEN AID KSRS25QGWH01 Inspected unit and found the condenser fan had failed. Also found the ice door chute not opening properly and the dispenser assembly not responding. Ordering parts. The unit is 22 years old and located in the kitchen; rqstng P&A on 1 W10822259 (Condenser fan motor) and 1 2180396(NLA) (Dispenser assembly) and 1 W10224328 (Spring) and 1 2196195 (Hinge clip) and 1 W10823377 (Door Shute kit) and 1 WP2180259 (Dispenser level)

Near Stansel Cir, Dayton, OH 45458
Brad A.

Brad A.

DRYER SAMSUNG DVE45N5300W/A3 "Found unit not heating properly in normal setting, installed new control, unit is heating properly."

Near Churchill Downs Pl, Huber Heights, OH 45424
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

REFRIGERATOR FRIGIDAIRE FFHB2750TD7 Inspected unit and found a failed icemaker. Ordering parts; ordrng 1 243297609 (Icemaker)

Near Shaker Rd, Franklin, OH 45005
Kevin S.

Kevin S.

WASHER GE GTW460ASJ7WW "Units transmission is squeaking, video taken. Unit will need replacement transmission, also leaking oil from transmission. Unit has that difficult agitator to get off as well.; rqstng P&A on 1 WH38X27335 (Transmission), ordrng 1 WH02X24374 (Screw) and 1 WH01X24697 (Belt)"

Near OH-502, Greenville, OH 45331
Kevin S.

Kevin S.

MICROWAVE FRIGIDAIRE FGMV176NTFC "Customer claims when unit was running, also cooking on cooktop and baking it just stopped working, no power. Power outlet is good, bottom cavity fuse and tstat ok, ceramic fuse good, magnetron fuse ok. Checked wiring ok, found monitor switch read shorted closed. Also found upper cavity fuse open. There is no display at this point but we cant test until we replace upper cavity fuse and monitor switch. ; ordrng 1 5304509449 (Upper cavity fuse) and 1 5304509459 (Monitor)"

Near S Washington St, New Bremen, OH 45869
Kevin S.

Kevin S.

WASHER LG WM4370HKA "Customer issue not draining and spinning out. Removed water, checked clean out, unit is a front loader. All was clear, drain pump is bad.; ordrng 1 4681EA2001T (Drain pump)"

Near N Middle Dr, Greenville, OH 45331
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

WASHER LG WM4270HWA Found the stater damaged inside the box not able to be installed. Ordering new part under parts warranty.; ordrng 1 4417EA1002Y(PW) (Stator (PW))

Near Fieldstone Way, Lebanon, OH 45036
Shawn H.

Shawn H.

DISHWASHER GE GDT695SFL3DS Upon arrival customer stated that unit ran for 14 minutes then shut down. Put into diagnostic to check for errors. CMS trip fault. Heater active at time of fault. Removed unit and inspected heater. Found small leak at heater o ring causing water to short the heater. Unit needs heater assembly. ; ordrng 1 WD05X24776 (Heater)

Near Rebecca Dr, West Alexandria, OH 45381
Shaun S.

Shaun S.

REFRIGERATOR FRIGIDAIRE FGHS2342LF5 Removed and replaced water valve ; ordrng 1 242252702 (Triple valve)

Near Wickham Farm Cir, Englewood, OH 45322
Brad A.

Brad A.

WASHER MAYTAG MAVT546EWW "Found drain pump not turning properly, installed new pump, unit checks ok."

Near Cinnabar Pl, Fairborn, OH 45324
Kevin S.

Kevin S.

HOME LAUNDRY - E LG DLEX8100V "Replaced display board but unit still not working. Called back into LG techline, said to replace main control. Got part number from tech. ; rqstng P&A on 1 EBR76519513 (Main control), states that autho needed"

Near Hollansburg Tampico Rd, Greenville, OH 45331
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

MICROWAVE LG LMV1831BD/00 Wrong part. Ordering correct part.; rqstng P&A on 1 444444 (Main board (located behind the control panel))

Near Calumet Farms Dr, Lebanon, OH 45036
Brad A.

Brad A.

DRYER MAYTAG MEDC465HW0 "Customer claims unit would not come on, tested unit, unit heats and cycles properly, all operations test ok."

Near W 2nd St, Xenia, OH 45385
Kevin M.

Kevin M.

REFRIGERATOR GE GTS19KGNBRWW Unit has good frost pattern ordering new sencor and EVAP fan mtor; ordrng 1 WR60X31122 (Fan motor) and 1 WR55X31113 (Sencor)

Near Salem Rd, Lewisburg, OH 45338
Shaun S.

Shaun S.

REFRIGERATOR FRIGIDAIRE FGHS2342LF5 Removed and replaced water valve ; ordrng 1 242252702 (Triple valve)

Near Wickham Farm Cir, Englewood, OH 45322
Brad A.

Brad A.

WASHER MAYTAG MVWC465HW2 "Found unit has error code for long fill no fill, tested water valve assembly, checks ok, recalibrated unit, unit is working properly."

Near W 2nd St, Xenia, OH 45385
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG rf28hmedbww/aa Ice maker is freezing up and ref door is rusting out; rqstng P&A on 1 DA82-02673a (Ice maker kit) and 1 Da97_14474c (Container) and 1 Da97-12540g (Auger) and 1 LeftffdoorWhite (Door)

Near Fowble Rd, West Manchester, OH 45382
Brad A.

Brad A.

DRYER WHIRLPOOL WED6600VW0 "Installed new control, unit is working properly."

Near Cortsville Rd, Cedarville, OH 45314
Tim  R.

Tim R.

DRYER FRIGIDAIRE FER641FS0 Replaced start switch. Checks ok

Near Curundu Ave, Dayton, OH 45416
Tim  R.

Tim R.

DRYER KENMORE 110.626221 Checked unit over found that the lint screen was completely packed with Lent. Looks like it has not been cleaned out for several weeks. Instructed customer that they have to clean the lint screen after every use. Also that they have to get their venting fixed and it must be vented outside. I did tell her we would not come back out to service this thing unless she had vented to the outside.

Near St Johns Ave, Dayton, OH 45406
Tim  R.

Tim R.

WASHER WHIRLPOOL LHA5700W1 357729 needs new pump. Checked unit over found that the drain pump was draining even when the unit was agitating. The unit needs a new drain pump because the shifter inside the drain pump has gone bad. Drain pump is no longer available. There is nothing we can do to repair this unit at this time.

Near Woodbine Ave, Dayton, OH 45420
Tim  R.

Tim R.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Replaced wash motor. Checks ok

Near Martingham Ct, Dayton, OH 45440
Tim  R.

Tim R.

DISHWASHER KITCHEN AID KDHE404DSS0 Replaced drain pump. Checks ok

Near Trentwood Cir, Washington Township, OH 45459
Steve M.

Steve M.

REFRIGERATOR SAMSUNG RF28HFEDTSR/AA Install upper icemaker kit sealed ice room and adjusted waterline. Also installed new blower icemaker assembly all components operating properly

Near Rosewood Dr, Troy, OH 45373
Shaun S.

Shaun S.

OVEN BOSCH HBL5760UC Removed and replaced board unit checks ok ; used 1 12022212 (Board) from stock

Near Tadmor Ct, Vandalia, OH 45377
Shaun S.

Shaun S.

DRYER SAMSUNG DV42H5000EW/A3 "Removed and replaced element on unit, gave rob est was ok over phone ; pckd up 1 Sude486a (Element)"

Near Bosco Ave, Vandalia, OH 45377
Shaun S.

Shaun S.

RANGE KENMORE 911.452881 Removed and replaced thermostat

Near Knollcroft Rd, Dayton, OH 45426
Shaun S.

Shaun S.

REFRIGERATOR WHIRLPOOL WRS325SDHW00 Removed and replaced board

Near S Spring St, New Paris, OH 45347
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

OVEN FRIGIDAIRE FGEW3066UDB "Installed parts, ran a test cycle in the unit heated properly without any issues or error codes. All checks OK."

Near Thomas Dr, Waynesville, OH 45068
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

REFRIGERATOR WHIRLPOOL GD5DHAXVY00 Installed motor and ran a test cycle. all checks OK

Near Karlsridge Dr, Dayton, OH 45459
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

REFRIGERATOR WHIRLPOOL WRF736SDAM14 Inspected the unit and found ice built up around the freezer evap fan and causing it to make a loud noise. Clear out ice and ran a test cycle. All checks ok.

Near Brownstone Row, Springboro, OH 45066
Tim  R.

Tim R.

RANGE SAMSUNG NE59J7850WG/AA "All elements are heating properly. Unit has had the control and sensor replaced already unit was reading about 15 degrees off. Recalibrated temp to compensate for difference. Let customer know there is nothing elses we can do. Informed them to call Lowes to get a second option"

Near Helen Gorby Way, Dayton, OH 45431
Tim  R.

Tim R.

DRYER SAMSUNG DV42H5200EW/A3 Replaced idler and greased rollers. Checks ok; used 1 DC93-00634A (IDLER PULLEY) from stock

Near Parkman Pl, Dayton, OH 45434
Tim  R.

Tim R.

RANGE GE JB900K0K2CC Checked unit over found oven temperatures is off 20 degrees. Recalibrated and reset control. Oven now heating properly. Checks ok

Near Whitegate Dr, Beavercreek, OH 45430
Tim  R.

Tim R.

WASHER SAMSUNG WA45M7050AW/A4 Cleared water valves. Checks ok

Near Chartley Ct, Dayton, OH 45440
Kevin M.

Kevin M.

REFRIGERATOR KITCHENAID KRMF706ESS01 Installed new cont brds and wiring in cabinet shorting out called HBW-Jalen cust will here back from HBW within 3-5 days

Near E Pearl St, Miamisburg, OH 45342
Tim  R.

Tim R.

WASHER LG WT4970CW Need rotor and stator. No repair due to cost

Near Beaushire Cir, Dayton, OH 45459
Kevin M.

Kevin M.

REFRIGERATOR GE GSL25JFTCBS Thawed out line in door and checks ok if it doesnt fix cust would need to replace door

Near Shelford Way, Dayton, OH 45440
Steve M.

Steve M.

DRYER KENMORE 796.81962.710 Measured temp at thermistor room temp not running. 61.5 degrees. Back probed thermistor 14.2k ohm. = 60 degreesUnit checks ok. Home is 3 venting. Causing issue.

Near Fox Run, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE FFTR1814TWG Installed garage kit and informed customer kit may only be good down to 35°; used 1 5303918301 (Garage kit) from stock

Near Olympic Dr, Troy, OH 45373
Steve M.

Steve M.

DRYER AMANA NED7200TW Unit not heating due to open heating element. Replaced and tested. Unit ok; used 1 DE486A (Heater) from stock

Near N Dorset Rd, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR SAMSUNG RF263TEAESG/AA Installed new icebucket. Bucket broke; used 1 DA97-14474C (Icebucket) from stock

Near Detrick Jordan Pike, Springfield, OH 45502
Brad A.

Brad A.

OVEN MAYTAG MEW6527DDW "Installed new element, unit checks ok."

Near Southlawn Dr, Fairborn, OH 45324
Steve M.

Steve M.

DISHWASHER WHIRLPOOL WDT710PAHW1 F6E2 error code in history. Disabled heating function. Reset dishwasher by running through for diagnostic cycle. All components check OK

Near Ridgeview Cir E, Springfield, OH 45504
Steve G.

Steve G.

REFRIGERATOR FRIGIDAIRE FGHB2868TF7 Manufacture sent the customer a new unit. When they delivered the unit the unit was damage. Pictures attached. Spoke to Gaety. Case number 84211358

Near Yamassee Dr, Liberty Township, OH 45011
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF28JBEDBSR/AA 06 Unit is leaking. Found the defrost drain hose was clogged. Thawed out drain line.

Near Legacy Ridge Dr, West Chester Township, OH 45069
Tim  R.

Tim R.

WASHER LG WT1701CV Replaced stripped out agitator and removed steel coupler that had come out of agitator.; ordrd 1 AGZ72909711 (Agitator)

Near W Parkwood Dr, Dayton, OH 45405
Tim  R.

Tim R.

DISHWASHER FRIGIDAIRE FDSH450LAF1A Needs water tank; ordrng 1 A01087405 (Water tank)

Near Centerville Creek Ln, Dayton, OH 45458
Tim  R.

Tim R.

RANGE FRIGIDAIRE n/a Checked unit over found that the unit needs a new bake element. There is no model and serial tag for this unit so theres no way to come up with correct bake element. Did attach pictures of the unit. About 50 years old in kitchen ; rqstng P&A on 1 #### (Bake element)

Near Strathmoor Dr, Dayton, OH 45429
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE FFTR1814TWG Freezer air tower is frosting up not allowing customer to adjust temperature. Recommend performing service bulletin RF1202 And installing new cold control; ordrd 1 5303918597 (Frost kit) and 1 241537103 (Cold control)

Near Worley Rd, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Water flow to icemaker is low not allowing it to make full-size ice cubes now the icemaker is unable to eject the ice cubes. Recommend replacement of water valve; ordrng 1 W10420083 (Water valve..)

Near Renwick Way, Troy, OH 45373
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF28HFEDTSR/AA 02 Unit is leaking on floor ; ordrng 1 1111 (Ice container) and 1 2222 (Ice maker assy up grade kit)

Near Stonerun Pl, Liberty Township, OH 45044
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

DISHWASHER BOSCH 63013993012 Inspected unit and found it not draining. Check the filters and clean them. Check the drain pump and found pieces of plastic in the drain pump causing the issue. Cleared the drain pump and ran a test cycle. All checks OK

Near Oak Hill, Springboro, OH 45066
Steve G.

Steve G.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 Unit is not making ice. ; ordrng 1 W10884390 (Ice maker)

Near Greengate Dr, Lebanon, OH 45036
Steve G.

Steve G.

WASHER LG WT7300CW Customer is getting an E6 error code. ; ordrng 1 1111 (Stator) and 1 2222 (Rotor)

Near Oak St, Lebanon, OH 45036
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF28R7201SR/AA Ice maker is not frosting up and leaking. ; ordrng 1 1111 (Ice container) and 1 2222 (Ice maker upgrade kit)

Near Pinto Trail, Mason, OH 45040
Steve G.

Steve G.

REFRIGERATOR FRIGIDAIRE FFTR1835VS0 Refrigerator light stays on. Found that the gasket is not staying in the grove of the liner. ; ordrng 1 5304523138 (Grey gasket) and 1 5304522121 (Stainless steel door.) and 1 5304522187 (Grey cap)

Near Colorado River Trail, Liberty Township, OH 45011
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

WASHER LG WT1101CW Inspected the unit and found the drain pump making a loud clicking sound.

Near Raton Pass, Miamisburg, OH 45342
Steve G.

Steve G.

RANGE WHIRLPOOL WFE550S0HZ1 Unit is not starting up. Found that the terminal block had a small fire. Found that when the cord was installed the 3/8 nut as stripped and cause the unit to arc. Customer is getting a new cord. ; ordrng 1 W10245259 (Terminal block) and 3 W3400029 (Nut)s and 3 W3400016 (Screw)s

Near Running Fox Ln, Mason, OH 45040
Shaun S.

Shaun S.

DRYER FRIGIDAIRE FASE7073LA0 "Found that motor is making noise as it runs, will need a new motor blower wheel and housing; ordrng 1 Motor and 1 Blower wheel and 1 Housing"

Near Sterling Meadows Pl, Brookville, OH 45309
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

RANGE SAMSUNG NE594R0ABSR/AA Installed parts and ran a test cycle. The unit heated without any issues and the contact fan was quiet while running. All checks OK.

Near E Pugh Dr, Springboro, OH 45066
Kevin S.

Kevin S.

DISHWASHER FRIGIDAIRE FGHD2433KW1 "Drain pump bad, replaced with new truck stock. Drainage lines all clear, also showed customer how to remove and clean screen. Unit checks ok no leaks.; used 1 A00126401 (Drain pump) from stock"

Near N 200 W, Winchester, IN 47394
Shaun S.

Shaun S.

DRYER SAMSUNG DV40J3000EW Unit needs new board heat ; ordrng 1 Heat relay board

Near Old National Rd, New Paris, OH 45347
Kevin S.

Kevin S.

OVEN WHIRLPOOL WFE770H0FZ2 "Customer claims when hitting rapid preheat it will preheat but not signal and say its ready. Upon trial and error, looked at the manual, and hit rapid heat and manually put in the temp at both 375F and a 350F. Each time appeared to work. Oven dings and display says to insert food. Told customer when using that setting to manually key in temp. Before hitting start. Unit checks ok, checked temps with infrared, good."

Near Rush Rd, New Madison, OH 45346
Shaun S.

Shaun S.

DISHWASHER BOSCH SHP878ZD5N/01 "Replaced drain hose on unit, customer wants facia replaced due to being scratched up also wants another drain hose that he will pay cod for ; ordrng 1 Facia and 1 Drain hose"

Near Gettysburg Darke Rd, New Paris, OH 45347
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

WASHER LG wm3001hpa Inspected the unit and found the gearcase making a loud grinding noise. Inspected the back and found damage to the motor and rotor. Checked control board and it is not responding to commands and beeping. Ordering parts. The unit is 14 years old and located in the laundry room. Auth for 2nd tech required. ; rqstng P&A on 1 4434ER0002D (Support spine) and 1 AJQ54138201 (Inner basket) and 1 4417EA1002H (Stator) and 1 4413ER1003A (Rotor) and 1 EBR44289802 (Board)

Near Falls Creek Ln, Centerville, OH 45458
Kevin S.

Kevin S.

REFRIGERATOR GE GNE25JMKGFES "Upon arrival unit was in a defrost mode for a couple of mins, then started cooling again. Took temps in freezer around 2F and fresh food 38F. Unit is running and working ok, no problems since last came out. Evap fan is running and clear, no noticeable frost buildup. Went ahead and changed out main board. Took pics, plugged in unit, compressor came on and evap fan working. Unit is cooling, told customer to keep an eye on that freezer door stays shut, and to watch out for fan running or not and or frost build up. Unit appears ok."

Near Scenic Heights Dr, Greenville, OH 45331
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

REFRIGERATOR WHIRLPOOL ED5KVEXV0 Inspected unit and found the water valve had failed along with the icemaker. Ordering parts; ordrng 1 W10408179 (Water valve) and 1 W10916040 (Icemaker)

Near Kiwi Ct, Miamisburg, OH 45342
Kevin S.

Kevin S.

DISHWASHER SAMSUNG DW80K7050UG/AA "Unit has LC error for leak and not draining. Upon arrival, uninstalled unit, used wet vac removed water, checked sump area, checked drain line, used paper towel dry up water in base, checked case brake and then changed drain pump. Unit still not draining, suspect a plug in the case break. Truck stock part will not work. Consult Chris on part numbers, ordering part; ordrng 1 Dd82-01111b (Case break)"

Near Versailles Southeastern Rd, Versailles, OH 45380
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE FFTR1814TWB Found connection coming out of the cabinet not locking in place called tech line- John - sending pictures to Electrolux -file#84211179 and they will contact customer within7-10 days about their options

Near Brookstone Dr, Franklin, OH 45005
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF20HFENBBC/US IMk is locked up and ff fan and drain is frozen up okd estimate per Marcus; ordrng 1 Da97-05037d (Imk) and 1 Da97-11823a (Ff fan) and 1 Da82-01415a (Leak kit)

Near Roberts Ct, Carlisle, OH 45005
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF28JBEDSG/AA "Replacing ice maker and adjusting fill tube to ice making sealed ice room and checks ok; used 1 Da97-14474c (Container), and 1 Da97-15217d (Icemaker) from stock"

Near Emily Beth Dr, Miamisburg, OH 45342
Brad A.

Brad A.

REFRIGERATOR SAMSUNG RF28HMEDBSR/AA "Installed dispenser kit, chute is still leaking water through it, unit needs new door, chute will not seal against door. Ordered door.; rqstng P&A on 1 Left ff door/ stainless"

Near Whispering Wind Dr, Springfield, OH 45504
Brad A.

Brad A.

DRYER MAYTAG MEDB835DW4 "Found unit not heating properly, ordered control, thermistor, and thermostat. Located in the laundry room, manufactured 11/2017.; rqstng P&A on 1 WP8577274 (Thermistor) and 1 W11133021 (Control) and 1 280148 (Thermostat)"

Near US-42, Xenia, OH 45385
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE LGHD2369TF3 Installed new main brd and rebooted system and checks ok

Near Clearview Ct, Springboro, OH 45066
Kevin M.

Kevin M.

REFRIGERATOR KITCHENAID WRV986FDEM01 Adjusted fill to ice maker if does not work will have to replace water valve (W10865826 & W11129435)

Near Castlecreek Dr, Dayton, OH 45458
Brad A.

Brad A.

DRYER SAMSUNG DV40J3000EW/A2 "Found heating element open, installed new element, unit is working properly."

Near Ansbury Dr, Dayton, OH 45424
Brad A.

Brad A.

WASHER MAYTAG MVWB855DC3 "Found control not communicating with user interface, installed control, unit checks ok."

Near Van Tress Dr, Fairborn, OH 45324
Brad A.

Brad A.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Found fan making vibration noise, installed fan and blade, unit checks ok."

Near Richard Dr, Xenia, OH 45385
Brad A.

Brad A.

WASHER MAYTAG MVWC415EW2 "Found control not responding, lid will not lock, unit needs new control board and lid lock. Customer considering repair."

Near Fayette St, Xenia, OH 45385
Tim  R.

Tim R.

DRYER WHIRLPOOL WED49STBW1 Replaced thermal fuse and disassembled the back and cleared vents for dryer which were extremely plugged. Removed vent hose cleaned vent house and cleared out house vent as far as I could reach. It was completely packed with wet lint. Tested unit after and dryer was heating good. ; used 1 3392519 (Thermostat) from stock

Near Willow Dr, Trotwood, OH 45426
Tim  R.

Tim R.

DISHWASHER BOSCH SHXM4AY55N/26 Adjusted rinse aid dispenser and adjusted heat settings. Instructed customer on usage everything functioning properly now.

Near Highlander Dr, Dayton, OH 45432
Tim  R.

Tim R.

WASHER WHIRLPOOL WTW8500DC5 Checked unit over found shorted main control. Needs new control. Customers to decide on repair

Near Rhett Dr, Beavercreek, OH 45434
Tim  R.

Tim R.

COOKTOP LG LDE4411ST Needs front left burner and the glass top. Customer wants to decide on repair.

Near W Schantz Ave, Dayton, OH 45409
Tim  R.

Tim R.

OVEN GE AGBS45DEF1WS Checked unit over found the igniter was taking a really long time to ignite. Replaced igniter in unit let properly with no issues. There were no gas leaks on any of the lines. Unit checks OK. This unit does not have a vent above it I did inform the customer that you are going to get a gas smell with no vent above it when in use; used 1 5303935066 (IGNITOR) from stock

Near Shroyer Rd, Dayton, OH 45419
Tim  R.

Tim R.

DRYER SAMSUNG DV42H5200EW/A3 Disassembled unit found that the sensor wire connection had pulled loose. Spliced and fix the connection. Put clothes into the dryer and tested it on sensor dry in the unit was running with no issues. If the unit has any more issues it will need a new control board.

Near Kajean Ave, Dayton, OH 45439
Tim  R.

Tim R.

WASHER WHIRLPOOL LSP9355AN0 Checked unit over found that the unit needs a new transmission. No repair due to the age of the unit.

Near Diamond Mill Rd, Germantown, OH 45327
Tim  R.

Tim R.

DISHWASHER GE GDF640HSM2SS Replace drain pump. Unit checks OK

Near S Johnsville Farmersvil Rd, New Lebanon, OH 45345
Tim  R.

Tim R.

RANGE LG LRE3083ST/00 Checked unit over found that the control board was not sending any power to the bake element. Replaced control board. Tested unit bake element heating up properly. Checks OK

Near Germantown Pike, Dayton, OH 45417
Steve M.

Steve M.

DRYER FRIGIDAIRE LEQ2152ESO "Rear bearing support squealing. Installed new bearing. Installed 6 missing screws to the unit front panel, kick plate and lid. Also sealed lint trap air duct and cleaned it. Unit operating properly ; used 1 5303281153 (Bearing kit) from stock"

Near Duff Rd, Lakeview, OH 43331
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE FFHT2033VE2 File #84207467 na.technicalhelp@electrolux.com. Cabinet of refrigerator is bowed out of alignment causing lower shelving unit to fall down unable to pull drawers out. Unit non repairable. Called Electrolux to create a file and submit photos

Near Covington Ave, Piqua, OH 45356
Steve M.

Steve M.

WASHER SPEED QUEEN AWN43RSN115TW01 Found loose water fill nozzle hose causing unit to leak water out of the wash tub tight connection washer checks OK

Near Mosgrove St, Urbana, OH 43078
Steve M.

Steve M.

WASHER SPEED QUEEN AWNE9RSN115TW01 Clothing being caught on a metal burr along one of the drain holes on the stainless drum. De-burred drum until it was smooth

Near W Light St, Urbana, OH 43078
Steve M.

Steve M.

DRYER SPEED QUEEN ADEE9RGS175TW01 Found de formations on heat outlet cover. Replaced cover and informed customer about the service bulletin on clothing fibers and temperature settings; used 1 D500820 (Heat cover) from stock

Near W Light St, Urbana, OH 43078
Steve G.

Steve G.

DISHWASHER SAMSUNG DW80M2020US/AA 00 Unit powers on but no water going into the unit. Found a broken wire to the water valve. Repair wire. Cycled.

Near Villas Creek Dr, Mason, OH 45040
Steve G.

Steve G.

REFRIGERATOR GE PVD28BYNFS Installed new icemaker cycled test OK

Near Parklake Dr, Mason, OH 45040
Steve G.

Steve G.

DISHWASHER - BUI GENERAL ELECTRIC GDT535PSMSS Unit is not draining. Removed pump. Found debris in the drain. Cycled.

Near Maxfli Ln, Mason, OH 45040
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF28JBEDBSR/AA 08 Install new holders test OK

Near Hudson Hills Ln, Mason, OH 45040
Shaun S.

Shaun S.

WASHER WHIRLPOOL WTW8040DW4 "Upon arrival found that hot water was not on to unit,tech turned on hot water ran and checked unit ok"

Near Powell Rd, Dayton, OH 45424
Shaun S.

Shaun S.

DRYER WHIRLPOOL WED8800YC1 Removed and replaced thermister and cutout unit checks ok

Near W Florence Campbellstown Rd, Eaton, OH 45320
Shaun S.

Shaun S.

DRYER WHIRLPOOL WED8800YC1 Removed and replaced thermister and cutout unit checks ok

Near W Florence Campbellstown Rd, Eaton, OH 45320
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

DISHWASHER SAMSUNG DW80F600UTS/AA Inspected the unit and found after filling with water for a few seconds the unit would start draining. Replaced case break and pump. Water under the unit on the base from repair. Powered the unit back on in the drain pump kicked on. I advise the customer that do the water being in the base even though its been cleaned up the sensor is still wet and may run the drain pump for several minutes. I advise the customer if the drain pump did not kick off after eight minutes to shut the breaker off and give it 24 hours to allow the base to dry. Ill checks OK

Near Glen Ln, Middletown, OH 45042
Steve M.

Steve M.

RANGE GE CHS900P3M2D1 Installed new outer door panel assembly due to factory misalignment on the glass. Customer still concerned with the amount of dust the unit collects from fiberglass insulation on the stove. Advised her she needs to contact GE customer service to have a factory representative come

Near Burton Rd, Woodstock, OH 43084
Steve M.

Steve M.

REFRIGERATOR SAMSUNG RF28JBEDBSG/AA Called Samsung tech support with visual support monitored water buildup under ice tray after all service kits and recommendations have been made. No further recommendations Samsung deeming unit non-repairable customers to contact LowesTicket#4157217738700041385700

Near Heistand Dr, Donnelsville, OH 45319
Steve G.

Steve G.

REFRIGERATOR GE GFSF6KKYCWW Installed new icemaker and refrigerator back wall cycled unit test OK

Near Barret Rd, West Chester Township, OH 45069
Kevin M.

Kevin M.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 Ice maker is locked up replace icemaker ; used 1 W10882923 (Icemaker) from stock

Near Lorrie Dr, Dayton, OH 45434
Kevin M.

Kevin M.

REFRIGERATOR KITCHENAID WRV986FDEM01 No lights in unit open the drawer it dispenses water not making ice intermittently cooling called Lowes -Johnny- they will contact customer within 2-3 business days

Near Sugarcreek Dr, Bellbrook, OH 45305
Steve G.

Steve G.

REFRIGERATOR KITCHEN AID KRSC503ESS00 Installed new main board

Near Oakcrest Way, West Chester Township, OH 45069
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE DGUS2645LF6A "Called tech line spoke to Russ. Found unit in Sabbith mode reset unit and checks ok"

Near Grice Ln, Dayton, OH 45429
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF28HMEDBSR/AA EVAP fan is frozen up and fan is frozen up and unit needs repaired for icemaker bulletin

Near Wyndham Dr, Beavercreek, OH 45431
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE LFSS2312TP4 Calling Frigidaire liner is cracked extremely bad-Russell-84208099- and they will contact customer within 7-10 days

Near Beecham Dr, Huber Heights, OH 45424
Brad A.

Brad A.

WASHER GE GTW750CSL1WS "Customer claims unit was making buzzing noise during agitation cycle, tested unit, could not recreate noise, unit checks ok."

Near Shannon Ln, Xenia, OH 45385
Brad A.

Brad A.

WASHER LG WM3570HWA "Found user interface not communicating with power button properly, unit will not power on. Customer considering repair."

Near Herr Rd, Fairborn, OH 45324
Brad A.

Brad A.

WASHER MAYTAG MAVT634AWW "Found unit had suds build up causing pressure switch to not read water level properly, cleaned out suds, tested unit at each water level. Checks ok."

Near Watergate Dr, Dayton, OH 45424
Shaun S.

Shaun S.

DISHWASHER LG LGF7551ST "Upon arrival ran unit while working on dryer, upon checking unit found no issue with it at this time unit checked ok"

Near W Florence Campbellstown Rd, Eaton, OH 45320
Brad A.

Brad A.

DISHWASHER SAMSUNG DW80J7550UG/AA "Installed magnet and water wall, did not need the motor assembly, will return motor. Unit checks ok."

Near Christygate Ln, Dayton, OH 45424
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

WASHER GE GTW460ASJ4WW "Installed control board and pump. Recalibrated control board. Ran a test cycle, all checks OK. The inside of the basket was fairly dirty. I advise the customer they need to use cleaning tablets on a regular basis or the issue will continue to happen again."

Near Hetzler Rd, Middletown, OH 45042
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

DRYER WHIRLPOOL MEDC465HW0 "Inspected the unit and found the pulley misaligned and one of the support wheels locked up causing damage to the belt. Installed parts, ran a test cycle all checks OK; used 1 691366 (Pulley), 1 341241 (Belt), and 1 349241t (Support rollers) from stock"

Near Elwyn Pl, Miamisburg, OH 45342
Kevin S.

Kevin S.

WASHER LG WM8100HVA "Replaced rear tub and inner basket. Tested unit with towels, checked for leaks. Showed customer, unit appears ok, customer will let us know."

Near Byrket Rd, New Madison, OH 45346
Kevin S.

Kevin S.

DRYER SAMSUNG DVE50R5400V "Unit would not power on, checked and reset breaker, old style breakers, unit is not getting any voltage to recepticle and have also checked no voltage at terminal block. Discovered that breaker had been improperly marked. Found correct breaker, getting proper voltage but still suspect old breakers. So checked out heating element, tstat, hi limit all ok. Checked make sure no shorts, nothing burnt. Found quite a bit of lint buildup, cleaned out bulkhead good told customer make sure lint screen sits flush. Checked venting to outside ok, but have no flap on end explained critters can get in there and build a nest. Ran unit on time dry hi heat for 10 mins checked ok. Also showed customer about eco feature make sure that is off. Customer says she never noticed any error codes."

Near N Furlong Rd, Laura, OH 45337
Kevin S.

Kevin S.

WASHER HOTPOINT HTW240ASK5WS "Customer must have canceled the job on the washer, and clothes just sitting there in water. All she had to do was reset on another cycle. I drained unit and started a cycle fresh, explained how to start, pause and cancel jobs. Unit checks ok."

Near E Water St, Greenville, OH 45331
Kevin S.

Kevin S.

WASHER GE GTW840CSN0WS "Customer claims unit gets off balance intermittently, has since the first day they owned it. They do try and load it in various ways but will still get off balance. These units are more prone for this. Unit is on a cement floor in basement, level and suspension rods are good. Unit checks ok."

Near Ludlow St, Laura, OH 45337
Brad A.

Brad A.

OVEN WHIRLPOOL WFG550S0HZ1 "Installed new control and dsi board, unit checks ok."

Near Highlander Dr, Xenia, OH 45385
Brad A.

Brad A.

RANGE - ELECTRIC JENN AIR JGS990BDB "Installed new burner, igniter, and screws, unit checks ok."

Near E Mile Rd, Springfield, OH 45503
Tim  R.

Tim R.

DRYER KENMORE 110.7120201 "Units intermittently shutting down and not heating. Needs timer, valve assembly, fuse kit. Unit 15 years old in laundry room ; rqstng P&A on 1 W11050897 (Thermal kit) and 1 W10823508 (Valve assembly) and 1 W10186032 (Timer)"

Near Kenbrook Dr, Beavercreek, OH 45430
Steve M.

Steve M.

DRYER - ELECTRIC GENERAL ELECTRIC GTD42EASJ2WW Dryer wont start and timer is very noisy need to replace motor assembly and timer; ordrd 1 WE17X24535 (Motor) and 1 WE04X24550 (Timer)

Near Harper Rd, Mechanicsburg, OH 43044
Steve G.

Steve G.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Found part of the filter housing mechanism was broken. ; ordrng 1 W10394053 (Filter housing assy.)

Near N Pisgah Dr, West Chester Township, OH 45069
Steve G.

Steve G.

MICROWAVE LG LMV1831BD/ 00 Vent fan is not working. ; ordrng 1 1111 (Vent motor assy) and 1 2222 (Main board)

Near Autumn Mist Ct, Mason, OH 45040
Steve G.

Steve G.

WASHER AMANA NTW4605EWO Unit is loud in spin. ; rqstng P&A on 1 W11454741 (Gearcase) and 1 W10913953 (Actuator) and 1 W10239971 (Splutch) and 1 W10006384 (;belt) and 1 W10324647 (Bearing)

Near Court Yard Dr, Mason, OH 45040
Steve G.

Steve G.

DISHWASHER SAMSUNG DW80R2031US/AA 00 Found a loose wire to motor assy. Reseated. Cycled. ; O-emld tckt

Near Firethorn Dr, Mason, OH 45040
Shaun S.

Shaun S.

DRYER SAMSUNG DV42H5000EW/A3 01 "Upon arrival found that motor has a dead spot in it, have to rotate drum in order for machine to start, also needs new rollers installed ; ordrng 1 Motor and 1 Blower wheel and 1 Housing and 2 Rollerss"

Near Upper Lewisburg Salem Rd, Brookville, OH 45309
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

DISHWASHER GE GLD5600R00BB Inspected unit and found the top and bottom racks chipping paint along with the top rail stops clips are gone. The unit is 10 years old and located in the kitchen; rqstng P&A on 1 WD28X10384 (Lower rack) and 4 WD12X10278 (Wheel clips)s and 1 WD35X21038 (Wheels) and 1 WD28X10399 (Upper basket) and 2 WD12X10304 (Rail clips)s and 1 WD12X10163 (Rinse aid module)

Near Lakota Meadows Dr, Liberty Township, OH 45044
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

RANGE WHIRLPOOL GJC3034RB01 Inspected unit and found the infinity switch is not activating properly and only going to a high heat. Ordering parts. The unit is roughly 14 years old and located in the kitchen.; ordrng 2 9759474 (Infinity switch)s and 1 9762441 (Switch) and 1 3191050 (LR infinity switch) and 1 3191049 (RF infinity switch)

Near Triple Creek Ct, Lebanon, OH 45036
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

REFRIGERATOR FRIGIDAIRE FFSS2615TS5 "Inspected the unit and found the icemaker damaged and the water valve not sending water to the icemaker. Evap fan motor making a loud humming noise. Ordering parts. ; ordrng 1 241642534 (Icemaker) and 1 242077705 (Evap motor), used 1 242252702 (Water valve) from stock"

Near Gerber Ct, Dayton, OH 45458
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

WASHER WHIRLPOOL WTW7040DW0 Inspected unit and found a failed gear case making a loud rumbling noise. Ordering parts; rqstng P&A on 1 W11455453 (Gearcase) and 1 W10754161 (Rotor) and 1 W11130359 (Stator) and 1 W10752187 (Screw) and 1 W10752189 (Screw)

Near Mansion House Ct, West Carrollton, OH 45449
Brad A.

Brad A.

WASHER GE GTW335ASN1WW "Found control will not respond, lid will not lock, ordered lid lock and main control.; ordrng 1 WH22X29556 (Control) and 1 WH08X31577 (Lid lock)"

Near Superior Ave, Fairborn, OH 45324
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF260BEAESG/AA Freezer rails are jamming up replace rails ticket#4157216855; saved tckt

Near Drummer Ave, Dayton, OH 45403
Tim  R.

Tim R.

WASHER WHIRLPOOL LBR4121JQ1 Checked unit over found that the motor was smoking and burning. Unit needs new motor customer wants to think about repair.

Near Olentangy Dr, Dayton, OH 45431
Tim  R.

Tim R.

REFRIGERATOR JENN AIR JFC2089HPF Replaced icemaker and informed customer and AHS that issues with door are cosmetic and not covered.; used 1 1129316 (ICE MAKER) from stock

Near Greenmount Blvd, Dayton, OH 45419
Tim  R.

Tim R.

WASHER AMANA NTW4516FW3 Remove agitator and clear debris out of underneath agitator. Tighten down agitator because it was slipping. Squealing noise is coming from the top seal of the transmission. Did inform rent a center of this issue. Only way to fix it is to replace the transmission. This is very intermittent maybe happens once every five or six loads and only last at the very beginning of the cycle.

Near Annabelle Dr, Kettering, OH 45429
Tim  R.

Tim R.

DISHWASHER FRIGIDAIRE FDB1100RHB2 Checked unit over found that the drain pump has gotten an object down inside of the pump. Unit needs new drain pump. Water has been sitting in the dishwasher for months. Did inform the customer that this isnt gonna be covered. Unit has also had standing water in it since the beginning of the pandemic per the customer. We are not servicing this unit anymore.

Near Village Tree Ct, Miamisburg, OH 45342
Tim  R.

Tim R.

WASHER MAYTAG MVWB835DW1 Replaced parts listed. Leveled unit. Checks OK

Near Eagle Rd, New Lebanon, OH 45345
Tim  R.

Tim R.

REFRIGERATOR LG LFC25770SB/04 Replaced ice maker. Checks ok

Near Avon Dr, Dayton, OH 45431
Tim  R.

Tim R.

WASHER WHIRLPOOL MHWE950WW01 "Cleared drain pump and unit drains good. Is loud during spin cycle. Needs new tub. Not fixing that issue.; (created new UIS, deleted prior attachment to UisID 5919)"

Near Dayton, OH 45409
Steve M.

Steve M.

DRYER GE GTD33EASK0WW Call Lowes and spoke to Janette. Advised her of the situation with the dryer that the unit is running and heating. Previous cold out the day prior found absolutely no issues mechanically with the dryer. Customer is directly concerned with the thumping noise which was never duplicated while we were in the home. Removed top of dryer and the unit ran for at least 30 minutes with no failure detected. Customer is declining to be responsible for trip charges if a trip is made to the home and no problems found. Customer informed me to cancel the call

Near Children's Home Rd, Urbana, OH 43078
Tim  R.

Tim R.

DISHWASHER GE DDT595SSJ0SS Unit wont run through a cycle keeps filling and draining. Needs new control and drain pump due to noisy when draining. No repair as of yet

Near Red Coach Rd, Dayton, OH 45429
Tim  R.

Tim R.

REFRIGERATOR FRIGIDAIRE FGUS2642LF1 Cleared frozen drain and installed heater. Checks ok

Near Lightbeam Dr, Dayton, OH 45458
Steve G.

Steve G.

DISHWASHER LG LDT5678SS "Unit would not drain. Found that the unit was poorly installed and the drain hose was pinched. Installed new drain hose and connection hose. Cycled unit test ok.Adv customer that the unit was not installed right the back leg was not down causing stress on the front part of the tub. Also the main issue the installer did not have the wire connection in the junction box. No stress clamp was installed that comes with the unit. Tech did reroute the house wire and unit wire. And put the wires in the junction box. Did not have a stress clamp, because that should have been installed right the first time. Customer calling vendor"

Near Bordeaux Ln, Mason, OH 45040

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