Service History 10 - Authorized Service

We serviced a

BOSCH DBL WALL OVEN

Model HBL8651UC/03

Near Xenia, OH 45385

Kevin

Job Details: 06/03/2021

Tech was assigned as a helper;

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HMEDBSR/AA

Near Dayton, OH 45417

Tim

Job Details: 06/02/2021

Checked unit over found that the unit has an issue with the filter locking in place. Adjusted filter housing and reset the controls. No Freon leaks or cooling issues. Checks ok. Instructed customer to try charcoal filter to help with odors.

We serviced a

WHIRLPOOL WASHER

Model MVW6230RHW1

Near Dayton, OH 45417

Tim

Job Details: 06/02/2021

Checked unit over found that the unit wasnt filling with water. Fixed connection at water valve. Checks ok

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHT1425VV

Near Dayton, OH 45405

Tim

Job Details: 06/02/2021

Replaced parts listed and instructed customer to give it 24 hours to get back down to proper temperatures.

We serviced a

WHIRLPOOL DISHWASHER

Model GU2300XTVSO

Near Dayton, OH 45409

Tim

Job Details: 06/02/2021

Cleared drain pump and drain line and tested unit. Checks ok

We serviced a

WHIRLPOOL WASHER

Model WTW5300SQ0

Near Dayton, OH 45409

Tim

Job Details: 06/02/2021

Disassembled unit and replaced motor and transmission coupling. Tested unit. Unit checked OK; used 1 285753A (COUPLER) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Dayton, OH 45420

Tim

Job Details: 06/02/2021

Adjusted freezer fan checks ok.

We serviced a

FRIGIDAIRE DISHWASHER

Model NO MODEL AND SERIAL

Near Dayton, OH 45419

Tim

Job Details: 06/02/2021

Removed dishwasher. Checked unit over found that the unit was leaking from around the sump assembly attached to the tub. Tightened down clamps for sump assembly and ran through a quick wash and drain cycle and unit did not leak. Unit is missing the model and serial tag did inform customer that without that there is no way to get the correct parts we would need or even a correct estimate.

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near Beavercreek, OH 45430

Tim

Job Details: 06/02/2021

Disassembled unit and replaced shorted lid lock. Tested unit. Checks ok; used 1 W11307244 (DOOR LOCK) from stock

We serviced a

WHIRLPOOL DRYER

Model LER4300Q2

Near Dayton, OH 45459

Tim

Job Details: 06/02/2021

Checked unit over found that the unit had a broken thermostat wire. Repaired wire and tested checks ok. Instructed customer to have vents cleaned due to build up and long dry times.

We serviced a

GE DISHWASHER

Model GSD2100V65WW

Near Dayton, OH 45440

Tim

Job Details: 06/02/2021

Reinstalled door seals. Checks ok

We serviced a

WHIRLPOOL WASHER

Model WTW5640XW0

Near Washington Township, OH 45458

Tim

Job Details: 06/02/2021

Checked unit over and ran multiple different test with whirlpool and found the main control was shorted out. Unit needs new main control, no repair due to parts availability.

We serviced a

WHIRLPOOL WASHER

Model WFW9750WW01

Near Dayton, OH 45459

Tim

Job Details: 06/02/2021

Arrived and found that the front door spring had been removed while the customer was attempting to determine where it was leaking from. Reinstalled front door spring and tested unit found that the unit was leaking on the inner part of the door seal. Removed bottom panel and adjusted inner door boot and reinstalled spring. Tested unit no leaks checks OK. If unit does continue to leak the only option is to replace the door boot

We serviced a

ELECTROLUX DRYER

Model EIMED60LSS3

Near Dayton, OH 45458

Tim

Job Details: 06/02/2021

Disassembled and replaced shorted heater. Checks ok

We serviced a

SAMSUNG RANGE

Model NX58M6630SS/AA

Near West Liberty, OH 43357

Steve

Job Details: 06/02/2021

Installed new touchpad

We serviced a

SAMSUNG REFRIGERATOR

Model RF23M8090SG/AA

Near Covington, OH 45318

Steve

Job Details: 06/02/2021

"Installed new icemaker assembly and drain tube on auger motor assembly also sealed ice room with silicone and adjusted waterline on rear of unit; used 1 DA97-13718C (Icemaker), and 1 Da97-19898a (Drain hose) from stock"

We serviced a

GE DRYER

Model GTD75ECPL0DG

Near Bellefontaine, OH 43311

Steve

Job Details: 06/02/2021

Installed new control.

We serviced a

GE DRYER

Model DWSR463EG3WW

Near Tipp City, OH 45371

Steve

Job Details: 06/02/2021

Installed new timer knobs

We serviced a

FRIGIDAIRE DISHWASHER

Model LFBD2409LW0A

Near Urbana, OH 43078

Steve

Job Details: 06/02/2021

Found lose wire on heater assembly causing a no heat issue. Secured connections. Ran water service test. Unit is heating properly.

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Tipp City, OH 45371

Steve

Job Details: 06/02/2021

Installed new timer.

We serviced a

GE DRYER

Model HTX24EASK0WS

Near Mason, OH 45040

Steve G

Job Details: 06/02/2021

Unit is not heating on time dry. Install new timer and thermal fuse cycled unit test OK

We serviced a

KITCHEN AID RANGE

Model KFGS306V5503

Near Wetherington, OH 45069

Steve G

Job Details: 06/02/2021

Large center burner is not working. Found that one of the gas orifice was clogged. Cleared out.

We serviced a

MAYTAG DRYER

Model MED5500FC2

Near Mason, OH 45040

Steve G

Job Details: 06/02/2021

Unit squeaks. Installed new idler pulley. Cycled. ; used 1 W10837240 (Idler pull;ey) from stock

We serviced a

SAMSUNG WASHER

Model WF45H6300AW/A2

Near Dayton, OH 45402

Shawn H

Job Details: 06/02/2021

Customer stated that unit is showing 3e error regardless of load type or size. 3e is a drive motor error. Ran unit in spin only to test. Unit is spinning up to speed fine. Ran unit in rinse and spin to test tumble. Unit is tumbling as it should. Unit did not show 3e error. Removed back and found signs of motor hitting panel. This can cause it to stop and throw a 3e error. Advised customer on load and balance issues.

We serviced a

GE DISHWASHER

Model GDT665SGN3BB

Near Liberty Township, OH 45069

Steve G

Job Details: 06/02/2021

Silverware rack will not pull out. Found a lot of damage to the tub. Left rear is dented in and bowing out and the front left is damage as well. Customer is calling vendor

We serviced a

WHIRLPOOL RANGE

Model WFE505WOHB2

Near Dayton, OH 45424

Shawn H

Job Details: 06/02/2021

Installed all provided parts and ran to test. All ok. Both lights function as they should.

We serviced a

MAYTAG WASHER

Model PAV3360AWW

Near Dayton, OH 45414

Shawn H

Job Details: 06/02/2021

Installed thrust bearing kit and ran into difficulties. Transmission isnt allowing the shaft to drop enough to disengage the brake. Have smallest washer on unit but still too tight. Unit needs transmission.

We serviced a

WHIRLPOOL DRYER

Model WED6200SW1

Near Vandalia, OH 45377

Shawn H

Job Details: 06/02/2021

Customer stated that unit wont tumble. Found thermal fuse on blower housing shorted open. This will prevent motor from running. Replaced fuse and ran to test. Unit is tumbling and heating as it should. Temperature cycles between 145-165 on high. Within spec. Shortened vent that was recently replaced. Vent was kinked and blocking air flow. All ok. ; used 1 3392519 (Thermal fuse) from stock

We serviced a

BOSCH DISHWASHER

Model SHU9955UC/U12

Near Dayton, OH 45414

Shawn H

Job Details: 06/02/2021

Customer stated that unit wont power on and didnt finish the cycle. Inspected unit and found line wire burnt. Trimmed past burnt and installed new wire nuts. Unit is now running and starting as it should. Amp draw is good. Connection was loose and caused it to overheat and melt. All ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT511SZDW00

Near Dayton, OH 45415

Shawn H

Job Details: 06/02/2021

Replaced parts, unit checks okay

We serviced a

MAYTAG RANGE

Model NOT VISIBLE

Near Dayton, OH 45415

Shawn H

Job Details: 06/02/2021

Installed new hinge and door operates as it should. All ok.

We serviced a

WHIRLPOOL DRYER

Model WED4800XQ1

Near Miamisburg, OH 45342

Sam

Job Details: 06/02/2021

Inspected the unit and found 120 V running from line one and two but not 240 V running from the same lines. The unit needs 240 V to activate the heating element. The unit would tumble and air dry even on the heat cycle. I advised the customer they need to have the electrician who just recently installed the breaker box come back out and check the lines for a bad ground line. All other checks OK

We serviced a

BOSCH DISHWASHER

Model SHX68T55UC-07

Near Springboro, OH 45066

Sam

Job Details: 06/02/2021

Arrived and the customer canceled service.

We serviced a

LG WASHER

Model WW3470HVA

Near Springboro, OH 45066

Sam

Job Details: 06/02/2021

Inspected unit and found serious damage to the basket and door boot due to one of the suspension rods breaking. I recommend the customer to replace the unit and not repair it due to the extensive damage to the unit and unable to test the unit to find additional issues. Customer planning on replacing unit.

We serviced a

SAMSUNG REFRIGERATOR

Model RF22R7351SR/AS

Near Springboro, OH 45066

Sam

Job Details: 06/02/2021

Inspected the unit and found a large amount of water in the flex drawer and underneath it. Found a small amount of water around the filter housing assembly in the fresh food section. Dismantled the filter housing assembly and ran a test cycle through the dispenser at the door and found no leaks. Found no active leaks around the reservoir or valves. It appears the housing is leaking from the waterline running to the icemaker. Shut off the icemaker. The unit needs a New filter housing assembly which comes with the water valves and lines. Customer to contact warranty company to confirm they will cover the parts and labor prior to us ordering the parts. part #DA97-14528H

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Springboro, OH 45066

Sam

Job Details: 06/02/2021

"Customer stated it was making a loud thumping noise during the first cycle she ran. Tested unit and found no error codes, ran a manual test cycle and an automatic test cycle with no issues. Re-calibrated the unit. I advised the customer that the issues they were having is from the waterlines having air in them and is very common on the first cycle they run to have this issue. I advised the customer there are no issues with the unit and provided them with information on detergent use and how to use the unit. All checks ok."

We serviced a

BOSCH DRYER

Model WTG86400UC/07

Near Waynesville, OH 45068

Sam

Job Details: 06/02/2021

"Inspected the unit and found a large amount of lint buildup around the drain pump and reservoir area cleared out the drain pump, drain line and reservoir. Ran a timed test cycle in the unit dried without any issues with no error air codes. All checks OK. If the customer has continued issues with this error code, they may need a drain pump and control board."

We serviced a

FRIGIDAIRE DISHWASHER

Model FFBD2406NW3A

Near Lebanon, OH 45036

Sam

Job Details: 06/02/2021

"Installed parts and ran a test cycle. All checks OK, no leaks found."

We serviced a

GE DISHWASHER

Model GPT225SSL0SS

Near Rossburg, OH 45362

Kevin

Job Details: 06/02/2021

"Replaced soap dispenser and board, showed customers, gave tips on watching make sure things arent blocking it to keep, from opening. Also placed a piece of electrical tape over plug to secure it."

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Springboro, OH 45066

Sam

Job Details: 06/02/2021

"Made adjustments to the legs to level it out next to the washer, installed new leg from truck stock. Ran a test cycle on the unit heated on and off during timed cycle, tested the sense cycle and it detected a dry load. Made adjustments to the door switch and door. All checks OK"

We serviced a

SAMSUNG REFRIGERATOR

Model RF263TEAESG/AA

Near Greenville, OH 45331

Kevin

Job Details: 06/02/2021

"Replaced icemaker kit, showed customer, unit is cooling ok. Also removed, checked and cleaned drain tubes. Showed customer."

We serviced a

WHIRLPOOL DRYER

Model WED5620HW1

Near Greenville, OH 45331

Kevin

Job Details: 06/02/2021

"Unit running but no heat, found loose connection of main board heater relay. See NOTE!"

We serviced a

ELECTROLUX REFRIGERATOR

Model EW26SS65GS0

Near Fairborn, OH 45324

Kevin

Job Details: 06/02/2021

Ice maker is locked up, replacing ice maker; used 1 5303918344 (Imk) from stock

We serviced a

GE REFRIGERATOR

Model GTE17DTNDRWW

Near Dayton, OH 45404

Kevin

Job Details: 06/02/2021

Evaporator fan is locked up, replaced evaporator fan motor.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1814QS9B

Near Dayton, OH 45402

Kevin

Job Details: 06/02/2021

Unit has refrigerant leak, installed new dye drier and recharged; used 1 5303918358 (Dye drier) from stock

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFSS2612TE4

Near Eaton, OH 45320

Kevin

Job Details: 06/02/2021

Installed new damper wasnt opening properly and replaced upper hinges

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHS2611LWMA

Near Dayton, OH 45420

Kevin

Job Details: 06/02/2021

Installed new ice maker in part warranty, other one wouldn?t cycle ; used 1 241798224 pw (Imk) from stock

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1817LWB

Near West Alexandria, OH 45381

Kevin

Job Details: 06/02/2021

Unit has refrigerant leak explained repair and customer is going to look for new unit.

We serviced a

WHIRLPOOL REFRIGERATOR

Model NO MODEL AVAILABLE

Near Dayton, OH 45420

Kevin

Job Details: 06/02/2021

Model serial tag is missing therefore we can not order parts.

We serviced a

SAMSUNG DRYER

Model DV40J3000EW/A2

Near Medway, OH 45341

Brad Anders

Job Details: 06/02/2021

"Found heating element open, installed new element, unit checks ok.; used 1 De486a (Element) from stock"

We serviced a

FRIGIDAIRE LAUNDRY CENTER

Model FLCE7522AW2

Near Dayton, OH 45424

Brad Anders

Job Details: 06/02/2021

"Found loose connection at heating element, repaired connection unit checks ok."

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Dayton, OH 45424

Brad Anders

Job Details: 06/02/2021

"Found unit stuck in drain, recalibrated control, unit checks ok."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFFU20F2VW0

Near Fairborn, OH 45324

Brad Anders

Job Details: 06/02/2021

"Found evaporator fan frozen, adjusted door switch, unit checks ok."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GLHS37EHSB7

Near Fairborn, OH 45324

Brad Anders

Job Details: 06/02/2021

"Found icemaker not cycling properly, installed new icemaker, unit checks ok.; used 1 241798224 (Icemaker) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGHB2869TF5

Near Cedarville, OH 45314

Brad Anders

Job Details: 06/02/2021

"Found damper frozen open, thawed ice, repaired connection at damper, tests ok."

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW2

Near West Liberty, OH 43357

Steve

Job Details: 06/02/2021

Gearcase shaft seal is going bad causing noise while spinning. Recommend gearcase and splutch with new belt.; rqstng P&A on 1 W11454734 (Gearcase ..) and 1 W10721967 (Splutch..) and 1 W10721967 (Belt..)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFSS2312TF4

Near Springfield, OH 45503

Brad Anders

Job Details: 06/02/2021

"Found freezer wall warped, not allowing door to seal properly, called Techline, talked to John, they are going to replace the unit. File number- 84539430"

We serviced a

SAMSUNG WASHER

Model WF42H5200AF/A2

Near Dayton, OH 45406

Shawn H

Job Details: 06/02/2021

Customer stated that unit isnt completing cycles all the time. Customer stated that unit has been leveled previously for this same issue and it helped for awhile. Customer had load of bedding in unit to run. Ran rinse and spin to verify concern. Unit would not spin out. It showed 3e error. Motor drive error. No loose connections and motor is good. Control isnt sensing or sensing voltage to motor. Unit needs control. ; ordrng 1 DC92-01803C (Main bord) and 1 DC92-01531B (Inverter board)

We serviced a

MAYTAG WASHER

Model MHW6630HW0

Near Lebanon, OH 45036

Steve G

Job Details: 06/02/2021

Install new pressure switch cycle test OK; O-emld tckt

We serviced a

SAMSUNG DISHWASHER

Model DW80F600UTS/AA

Near Miamisburg, OH 45342

Sam

Job Details: 06/02/2021

"Inspected unit and found a small amount of water underneath at the base. Also found an error code for waterflow issues and restrictions, even though the unit filled with water. Ordering parts; rqstng P&A on 1 11111 (Case break) and 1 222222 (Main control board) and 1 3333 (Drain pump)"

We serviced a

GE RANGE

Model JB256DM2WW

Near Trotwood, OH 45426

Shawn H

Job Details: 06/02/2021

Customer stated that they opened the door and went to close it and the left hinge popped out. Inspected and found hinge lock stuck and wont release. Unit needs hinges. ; ordrng 2 WB10X21982 (Hinge)s

We serviced a

GE DISHWASHER

Model GDF570SGJCC

Near Greenville, OH 45331

Kevin

Job Details: 06/02/2021

"Upon arrival unit had power but no display or LED functionality. Connected smart hq device, could not interface. Powered off unit from breaker box for 1 minute. Was now able to connect and unit was responding. Put unit into service mode, had unit fill, wash, heat and drain without issue. Issue with one or both controls again. Will order both and return under part warranty. ; ordrng 1 WD21X24901 (Main control) and 1 WD21X23703 (Upper ui control)"

We serviced a

LG MICROWAVE

Model LMV1831ST/00

Near Waynesville, OH 45068

Sam

Job Details: 06/02/2021

Replaced parts, checks ok

We serviced a

SAMSUNG REFRIGERATOR

Model RF263BEAESR/AA

Near Fairborn, OH 45324

Kevin

Job Details: 06/02/2021

Error code 22-fresh food fan assembly and mullion flipper is not working properly called HBW no deductible needed per Essence-; ordrng 1 DA97-12609Cpw (Ff fan assy) and 1 DA97-12683A (Flipper)

We serviced a

SAMSUNG RANGE

Model NE58H9970WS/AA

Near Arcanum, OH 45304

Kevin

Job Details: 06/02/2021

"Customer issue, oven doesnt seem to be heating properly, uses bake function mostly. Removed unit, checked bake element for continuity ok, checked ohm reading on temperature probe read 1085 ohms which is good for room temperature. Plugged in unit, set to bake, oven preheated to 350F bake, used cookie sheet on middle rack, divider is taken out. Upon reading sheet was reading around 350F mark checked floor and side walls over 440 and 315F respectively. Unit was getting 240v switching back and forth with broil upon pre heat. Suggested changing out bake element first, if that doesnt help, change the relay board.; ordrng 1 DG47-00020B (Bake element)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDHV02

Near New Carlisle, OH 45344

Brad Anders

Job Details: 06/02/2021

"Found icemaker will not cycle, ordered icemaker.; rqstng P&A on 1 W10300024 (Icemaker)"

We serviced a

SAMSUNG REFRIGERATOR

Model RF260BEAESR/AA

Near Dayton, OH 45410

Kevin

Job Details: 06/02/2021

Got ticket #4159709899 unit needs the Freezer door gasket ; ordrng 1 DA63-06541D (Fz gasket)

We serviced a

MAYTAG WASHER

Model MVWC425BW1

Near Dayton, OH 45410

Tim

Job Details: 06/01/2021

Checked unit over found that the unit has a stripped hub assembly. Removed agitator and replaced hub assembly. Reprogrammed and tested. Checks ok

We serviced a

FRIGIDAIRE RANGE

Model FFEF4015LWB

Near Dayton, OH 45432

Tim

Job Details: 06/01/2021

Breaker was kicked off due to shorted terminal block. Repaired terminal block and tested. Everything works well now.

We serviced a

WHIRLPOOL DRYER

Model WED94HEAW1

Near Dayton, OH 45432

Tim

Job Details: 06/01/2021

Checked unit over found that the unit wouldnt respond to the cycles selected or heat on sensor dry. Cleaned sensor bars and reset and reprogrammed control. Tested unit and now its heating on all settings. Checks ok. Informed customer that if it acts up again it'll need a new control.

We serviced a

MAYTAG DISHWASHER

Model MDB8959SPZ4

Near Dayton, OH 45458

Tim

Job Details: 06/01/2021

"Removed dishwasher and replaced both upper racks due to right side being broken. Customer wanted both sides replaced to be safe. Tested unit. Checks ok; used 1 W11259785 (TRACK LH), and 1 W11259786 (TRACK RH) from stock"

We serviced a

KENMORE DISHWASHER

Model 665.13032K110

Near Dayton, OH 45459

Tim

Job Details: 06/01/2021

Needs new wash motor due to not cleaning properly. No repair.

We serviced a

LG WASHER

Model WT1101CW

Near Miamisburg, OH 45342

Tim

Job Details: 06/01/2021

Checked unit over found that the washer had a shorted main control and wasnt sending power to the drain motor. No repair due to cost

We serviced a

KITCHEN AID DISHWASHER

Model KUDS30IXSS4

Near Dayton, OH 45458

Tim

Job Details: 06/01/2021

Replaced event and gasket, verified that the event was opening and closing properly. Unit checks OK

We serviced a

MAYTAG WASHER

Model MVWB765FW0

Near Troy, OH 45373

Steve

Job Details: 06/01/2021

Audio selection was disabled and wouldnt respond while trying to turn it back on. Unplugged reset and calibrated washer audio function came back on unit is operating properly. No error codes found in the system

We serviced a

KENMORE DRYER

Model 110.6691269

Near Dayton, OH 45449

Tim

Job Details: 06/01/2021

Checked unit over found that the unit had a really bad burner smell and motor would run for about 3 mins and shut down. Found cracked drum and motor to wires burnt up and motor shorted out. Unit isnt heating so it'll also need a new timer. Unit is 16 years old in laundry room. No repair due to cost.

We serviced a

FRIGIDAIRE RANGE

Model FFEF3003NWD

Near West Milton, OH 45383

Steve

Job Details: 06/01/2021

Oven door seal came off several clips were unhooked from door seal. Removed entire seal. Reinstalled all clips. Reattached to door. Door seal is secured properly

We serviced a

SAMSUNG REFRIGERATOR

Model RF18HFENBSR/US

Near Tipp City, OH 45371

Steve

Job Details: 06/01/2021

Water leaking from evaporator cover due to frozen evaporator drain line. Cleared drain line. Installed drain clip and cleaned drain tubes on rear of unit. ; used 1 DA61-06796A (Drain clip) from stock

We serviced a

SAMSUNG REFRIGERATOR

Model RF267ABBP/XAA

Near Springfield, OH 45504

Steve

Job Details: 06/01/2021

Installed and cycled new icemaker

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1835VW0

Near Urbana, OH 43078

Steve

Job Details: 06/01/2021

Installed new bi-metal heater assembly.

We serviced a

SPEED QUEEN WASHER

Model AWNE9RSN116TW01

Near Urbana, OH 43078

Steve

Job Details: 06/01/2021

Installed new tub cap and balance ring. Both components had unfinished edges on them causing it to catch and tear clothing while removing from washer

We serviced a

GE MICROWAVE

Model PVM9005SJ3SS

Near Liberty Township, OH 45044

Steve G

Job Details: 06/01/2021

Installed new microwave door that customer had shipped from GE .

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR2021TW5

Near Mason, OH 45040

Steve G

Job Details: 06/01/2021

Replaced parts, unit checks ok

We serviced a

GE DISHWASHER - BUI

Model GDT645SYN3FS

Near Mason, OH 45040

Steve G

Job Details: 06/01/2021

"Door will not close. Found that the unit was purchased at a second hand store. The unit has major damage on the top right corner. Someone prior to the customer put silicone on the tub probably from cabinet damage. Customer is going to talk to vendor. Customer was not given the kick plate, that is safety issue."

We serviced a

HAIER WASHER

Model RWT360BW

Near Dayton, OH 45406

Shawn H

Job Details: 06/01/2021

Customer states that unit leaked out an entire large load of water. Inspected unit and found a crack in the outer tub near the air dome. No signs of abuse to cause crack. No damage on walls of cabinet to indicate out of balance and banging. Tub is not available as a replacement part. No repair possible. Confirmed with Shari.

We serviced a

GE RANGE

Model JB735SP1SS

Near Mason, OH 45040

Steve G

Job Details: 06/01/2021

Customer thought the top had a thermal break. Found that the top had just a 1/2 or less scratch. Did not install top that customer had. Plus the light is out. Replaced light in stove that customer had.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRS6LF7FB7

Near Vandalia, OH 45377

Shawn H

Job Details: 06/01/2021

Upon arrival customer stated that unit has weak cooling in the freezer but fresh food section seems fine. All fans and compressor are running. Removed evaporator cover to inspect. Unit has a weak frost pattern. It has frost on the upper two coils but nowhere else. Unit has a Freon leak. Due to age and cost of repair customer is going with a new unit. Please mail out receipt.

We serviced a

SAMSUNG REFRIGERATOR

Model RS265TDRS/XAA

Near Vandalia, OH 45377

Shawn H

Job Details: 06/01/2021

"Customer stated that unit has water under deli drawer, isnt cooling well, and makes a noise all from the fresh food section. Inspected unit and found frost build up behind fresh food evaporator cover. Thawed frost and removed evaporator cover. Unit has a clogged defrost drain and ice build up around fan. Cleared clogged drain, insulated around suction lines, cleared drain tube, and vacuumed coil. Unit is running and cooling as it should. All ok. Please mail out receipt."

We serviced a

LG DRYER

Model DLEC888W

Near New Lebanon, OH 45345

Shawn H

Job Details: 06/01/2021

Installed all provided parts and ran to test. Unit is starting and heating as it should. All ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAM02

Near Springboro, OH 45066

Sam

Job Details: 06/01/2021

"Inspected the unit and found ice blocking the drain line. Cleared out the drain line and steamed it, cleared the back of the drain line as well. All checks ok."

We serviced a

MAYTAG DRYER

Model MEDX655DW

Near Lebanon, OH 45036

Sam

Job Details: 06/01/2021

Inspected the unit and found the start button failed. Replaced the switch. All checks ok. ; used 1 W10563095 (Start button) from stock

We serviced a

KENMORE FREEZER

Model 253.149221

Near Lebanon, OH 45036

Sam

Job Details: 06/01/2021

Inspected the unit and found the top lid of the freezer deteriorating and the seal not closing properly. Found the lid coming apart and the insulation coming outside of the unit. The unit is not repairable. Called American home shield and provide them with the information. Unit is roughly 16 years old and located in the garage. AHS advised they would contact the homeowner.

We serviced a

LG WASHER

Model WM2450HRA

Near Dayton, OH 45458

Sam

Job Details: 06/01/2021

Inspected unit and found the hot water valve leaking inside the unit. Provided a estimate to the customer and they approved repair. Installed part. All checks OK no leaks found.; pckd up 1 5220FR2006H (Valve)

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503EBS00

Near Centerville, OH 45458

Sam

Job Details: 06/01/2021

Inspected the unit and found it set to smart defrost . Set the unit to a standard eight hour defrost cycle and advised the customer to run the unit through a 24 hour defrost with the fresh food door open to allow all the icemelt. Once the fresh food section is at room temperature they can plug the unit back in and it should take 24 hours to return to normal temperatures. All checks OK

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5GVEXYD04

Near Dayton, OH 45424

Kevin

Job Details: 06/01/2021

Compressor is shorting out due to wiring broken going into cabinet calling HBW-Trevor-743449232574

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHB2750TD8

Near New Carlisle, OH 45344

Kevin

Job Details: 06/01/2021

Sensor on ice maker not reading accurate temperature, replaced ice maker; used 1 243297606 (Ice) from stock

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHS2622MS3

Near Miamisburg, OH 45342

Kevin

Job Details: 06/01/2021

Unit has a refrigerant leak calling AHS-Kelly-107kLFLunit non repairable

We serviced a

FRIGI/DAIRE REFRIGERATOR

Model FRS6LF7JS5

Near Dayton, OH 45415

Kevin

Job Details: 06/01/2021

Solenoid was stuck changing from cubed to crushed adjusted and checks ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5LHAXWQ00

Near Dayton, OH 45440

Kevin

Job Details: 06/01/2021

Wiring shorting out in cabinet causing unit to intermittently run calling HBW-Tejenia-356042262744

We serviced a

MAYTAG REFRIGERATOR

Model MSD2756GEW

Near Dayton, OH 45458

Kevin

Job Details: 06/01/2021

Called Shari part is discontinued 61005988 cAlling HBW-Rebecca-356146338728