Local Reviews
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Kevin S.
REFRIGERATOR FRIGIDAIRE FGSS2335TF3 "Customer claims unit will get the SYCF communication error between ui and main board, they had taken a picture. Customer said unit started acting up 4 days ago and will routinely the ui will just go blank or this error and they can not change any parameters, or get ice or water from unit. They had unplugged and plugged back in unit prior. They claim unit shows error more often then not. Upon arrival unit was displaying and running. Put unit into diagnostics mode, and checked each parameter, all test functions checked ok. Deactivated mode, unit back to cooling and operation again. Customer hasnt noticed any issue with cooling in either section. . Ordering new control.; ordrng 1 5304507449 (board-main power)"
Kevin S.
DOUBLE WALL OVEN SAMSUNG NV51K6650DG/AA "Customer number 2 and 3 does not respond properly to the touch. Made sure unit was wiped clean and customer and i tried multiple times... about 80% these numbers will not respond. Called techline, little to no help, im trying to look up what exactly these parts are in the schematic. Unable to purchase all as one part, ordering 1-3 from schematic as this may contain a touch membrane? And then 1-1 the display. ; rqstng P&A on 1 DE92-04044A (DISPLAY BOARD) and 1 DG94-01608B (CONTROL SUB )"
Brad A.
DISHWASHER KITCHENAID KDTE334GBS0 "Found unit will not power on, ordered console and main control, located in the kitchen, manufactured 11/2017; rqstng P&A on 1 W11120155 (control-elect) and 1 W11165145 (console)"
Kevin S.
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA Customer has ice buildup in ice compartment pic taken. Ordering ice maker service kit per samusng bulletin.; rqstng P&A on 1 DA82-02675A (IMK SVC KIT)
Brad A.
REFRIGERATOR FRIGIDAIRE FFTR1814TW0 "Found restriction in the evaporator, ordered new evaporator.; ordrng 1 5303918274 (evaporator kit)"
Brad A.
DISHWASHER GE GDT580SSFS7SS "Found drain pump not turning properly, installed new pump. Unit checks ok.; ordrng 1 WD19X25180 (DRAIN PUMP (DN))"
Tim R.
REFRIGERATOR GE GSL25JFXBLB Disassembled dispenser and fixed broken door spring and switch. Checks ok
Tim R.
RANGE JENN AIR JGR8850ADW Replaced ignitor and hinges. Checks ok.
Tim R.
RANGE TAPPAN 31-2232-23/01 Unit now has power and all burners work except the Thermostat isn’t sending power to bake element. Parts are NLA... called and let Tara know what was going on
Tim R.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Adjusted freezer door seal and sealed up with silicone. Checks ok
Tim R.
MICROWAVE KENMORE MMV4205BAW Loud buzzing no heat. Needs magnetron and transformer. Not worth repairing due to cost. Unit is 15 years old in the kitchen. Auth187KNSM
Steve M.
COOKTOP KITCHENAID n/a Large burner switches not sparking. Need both large switches. Wall oven needs removed to gain access to cooktop.
Tim R.
COOKTOP TAPPAN TGF317ESC Cleared food out of burner base. Checks ok
Steve M.
MICROWAVE GE PEB7227AN1DD Installed new microwave
Tim R.
REFRIGERATOR FRIGIDAIRE LGHC2342LF Cleared frozen drain and installed heater wire. Checks ok
Tim R.
REFRIGERATOR GE PFSS9PKYASS Replace icemaker and cleared waterline. Checks ok
Steve M.
REFRIGERATOR GE GSE25HMHBHES Unit running hot due to condenser fan not running. Found mouse stuck in fan blade.
Steve M.
RANGE WHIRLPOOL WFE525S0HS1 Installed new door hinges. Unit operating ok
Steve M.
WASHER MAYTAG MVWB765FW0 F7E8 stator over tempOff balance error. Found change in between agitator plate. Causing excessive stress on motor.
Steve M.
REFRIGERATOR SAMSUNG RF268ABRS/XAA Freezer is not freezing and ref section not cool enough. Compressor running less than .3 amps. Unit is low on Freon.
Steve M.
DRYER SAMSUNG DV42H5200EF/A3 Unit not heating due to open heater. Element mm RR element unit heating ok.; used 1 DC97-14486A (ELEMENT) from stock
Steve G.
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA 07 Installed new refrigerator section temp sensor and inverter board.
Steve G.
REFRIGERATOR KENMORE 106.602329 Customer states house had a power outage. Refrigerator is not cooling . Found both fans not working. No power to each fan. Customer needs board and cold control. Unit is 10 years old and in the kitchen. Customer did pay service call fee. Gave customer est if he wants repaired. If customer wants repaired please contact us and we will preorder the parts and bring out with us.
Steve G.
REFRIG/SIDE-BY-S SAMSUNG RF28JBEDBSG/AA 04 Customer states that the unit is not making ice. found ice build up between the ice room wall and the ice maker. Did advise the customer that is a common issue with ice build up. The customer went on you-tube and follow the directions of taking a hair dryer to the unit. Customer did warp the right side of the ice room wall. Advised customer that the ice room is non repairable.
Shaun S.
DRYER SAMSUNG DV52J8700EW/A2 "upon arrival found that unit was functioning ok with no issue other than dryer needed leveled, ran and tetsed unit on different cycles unit checks ok"
Steve G.
DRYER LG DLEX3470W Customer states that the unit is tearing her clothes. Found that the lint filter is not going down all the way.. Removed the lint filter housing and clean out the lint build up. Installed filter check ok. Did advise customer to have the house vent clean out.
Shaun S.
REFRIGERATOR SAMSUNG RS261MDWP "upon arrival found that unit is leaking water out of filter head, tech believes leak is coming from the after market filter customer is using not locking in tight enough to cause proper seal, customer states that unit didnt begain to leak until the aftermarket filter was installed"
Steve G.
DISHWASHER LG LDF7561ST Customers states that unit has a error code of E1. Found that the unit needs a motor assy. Gave customer a verbal est of 500 to repair. Customer is not going to repair.
Kevin S.
DISHWASHER FRIGIDAIRE PLD2855RFC3 "Customer claims no issue with unit running only issue with leak on left hand side. Removed bottom spray arm, checked ok, removed screen and removed some debris and items. Removed bottom cover and started normal wash cycle. Unit filled and washed then stopped and opened door. Found lots of soap,suds. Customer does not use unit much, suspect oversuds and leaking from door seal. Put some cooking oil in unit and had it run through a cycle to help absorb some suds. So far no leaks, suds cut down dramatically. Unit checks ok."
Steve G.
DRYER ELECTROLUX EIMGD60LTE3 Customer staters that unit will start up and display will shut off. They are able to move the dial and unit will start. At time of service call the unit has been working fine. Did advise the customer that the service call is good for 30 days.
Shawn H.
REFRIGERATOR FRIGIDAIRE FGHS2631PF4A Upon arrival found unit plugged in and running. Customer states water leaking coming from bottom of freezer. She recently removed a large ice sheet from bottom. Removed evap cover and found defrost drain clogged. Steamed out drain and installed heater wire to prevent problem from reoccurring. Also found signs of fill tube for ice maker leaking. Replaced fill tube from stock. All ok. No more water leaks. ; used 1 241796405 (TUBE) from stock
Steve G.
WASHER ELECTROLUX EFLS627UTT0 Install new pressure switch and door lock
Shawn H.
APPLIANCE SAMSUNG RF28JBEDBSG/AA Installed all provided parts and and advised customer that ice bucket would be full in 24 hours and to dispose of. All ok.
Shawn H.
DISHWASHER LG LDF7551ST Installed all provided parts and ran to test. All ok. No more noisy drain.
Shawn H.
WASHER SAMSUNG WF45H6300AG/A2 "Upon arrival customer stated unit wouldn’t fill on normal cycle but does on rinse and spin. Ran unit in diagnostics to check for error codes. dE and Ue codes found. Door error and unbalance. Door works as it should and unit spins fine. Ran water valves to test and all work as they should. Ran unit on normal cycle to test. Unit filled fine, and advanced on to rinse with no issues. Suggested to customer to run washing machine cleaner and then run load. Suspect machine isn’t sensing water level properly. If problem persists need to change board and water level switch."
Brad A.
DRYER WHIRLPOOL LER3624EQ0 "Found fuse open, unit not heating. Installed new fuse, unit checks OK; used 1 279816 (FUSE) from stock"
Shawn H.
RANGE - ELECTRIC FRIGIDAIRE LFEF3011LBD Upon arrival found bake element removed from unit. Installed new bake element from stock and ran to test. All ok unit heats as it should. Preheated to 350 with no issues. Unit is 5 years old. ; used 1 316075103 (BAKE ELEMENT) from stock
Brad A.
REFRIGERATOR MAYTAG MFF2558VEW4 "Installed new control, heater, and harness. Unit checks ok. Collected 100 deductible."
Tim R.
REFRIGERATOR GE TBX18BGB "Checked unit over found compressor and fans running but no frost pattern. Needs evaporator and compressor and sealed system work. Unit is 25-30 years old in the kitchen and white. It is an 18 cubic ft top mount freezer. ; rqstng P&A on 1 WR07X0099(NLA) (RELAY) and 1 WR85X0089(NLA) (EVAPORATOR ) and 1 WR97X0177(NLA) (COMPRESSOR)"
Steve M.
DISHWASHER KENMORE 58715149400 Wash motor is faulty; ordrd 1 154859201 (tower motor kit w)
Steve G.
REFRIGERATOR FRIGIDAIRE FFHB2740PE5A Customer states that the unit ice room keeps frosting up. ; ordrd 1 243297609 (ICE MAKER) and 1 5303918784 (air handler housin)
Kevin S.
DRYER - ELECTRIC ELECTROLUX EIMED60LT3 Unit was getting an E64 code. Replaced heating element. Unit is heating and tumbling ok.; used 1 134792700 (ELEMENT) from stock
Steve G.
WASHER WHIRLPOOL WTW5000DW1 Tech ordered main board; ordrd 1 W11116590 (cntrl-elec)
Kevin S.
WASHER SAMSUNG WF448AAP/XAA "Unit had been worked on prior by another servicer. They had replaced the drain pump, then the unit said there was an issue with door latch. Servicer tried to put new door latch on but still had same issue. According to tech manual, and troubleshooting issue to the main control. Main control was no longer manufactured according to servicer. Customer called us to make a second opinion. Checked connections, checked for voltage at latch. Put unit into diagnostics to get unit to manually lock, no go. Suspect main control also bad. Customer will look to purchase new machine."
Steve G.
REFRIGERATOR BO KITCHEN AID KRMF706ESS00 Customer states that the unit is not working. Found the deli drawer display was out and had shorted wires. ; rqstng P&A on 1 WPW10815669 (S/S LEFT DELI DRAWER) and 1 WPWPW10677118 (CONTROL)
Kevin S.
REFRIGERATOR FRIGIDAIRE FFTR1821TW0 Upon arrival temps in unit was around 0F in freezer and 40F in Frig. Ice cubes were frozen. Unit had frost pattern on evaporator. Fan and compressor is working. Cycled defrost timer seemed to be working ok. Cycled thermostat control as well. So far everything appears to be working. Told customer to continue to monitor and put in thermometers to check on hand. Unit checks ok at this time.
Brad A.
RANGE WHIRLPOOL XFE371LVB0 "Found unit not holding proper temperatures, needs new control. Customer considering repair."
Shawn H.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Upon arrival found unit plugged in and running. Customer states that fresh food section isn’t as cool as it should be. Put unit into diagnostics to test. Sensors are good, fans run, compressor runs, damper opens, but not getting defrost. Unit has frost build up across evaporator. Checked defrost circuit and found bimetal and heater good. Not getting proper voltage to defrost circuit. Only getting 62 volts at harness connector from cabinet. Unit needs main control. Also found right side door gasket torn. Unit needs control and gasket. ; rqstng P&A on 1 W10830162 (gasket-fip) and 1 WPW10503278 (refer elect cont brd)"
Shawn H.
WASHER MAYTAG MVWC400XW4 Upon arrival customer stated unit will only run on one cycle. Checked unit and found control stuck on heavy duty cycle and wouldn’t change cycle. Reset control and unit still won’t change cycle. Unit needs new control. Covered under part warranty. Please order control.; ordrng 1 W10480274 (cntrl-elec(PW))
Brad A.
WASHER AMANA NTW4516FW3 "Found unit will not complete cycles properly. Will not go into diagnostic mode, needs new control. Called Nick at Rent a center, they do not want to repair unit."
Shawn H.
REFRIGERATOR FRIGIDAIRE LFSS2312TP2 Upon arrival found ice maker stripper clip broken causing ice cubes to hang up and bind. Removed clip and cycled ice maker to test. Ice maker cycles fine but cubes will jam up. Unit needs ice maker. ; ordrng 1 241642534 (ICE MAKER)
Shaun S.
DRYER KENMORE 110.6661269 "upon arrival found that motor is bad on unit, motor is overhearing then shuts down on overload and then can be restarted after unit cools back down; ordrng 1 279827 (motor!dryer) and 1 694089 (sub 279711) and 1 8577230 (housing)"
Kevin S.
WASHER SPEED QUEEN AWNE9RSN115TW01 "Customer claims when spinning out certain items vibrates really bad and makes noise. Removed front panel, checked motor and drive assembly. Checked under lid you can tell something got caught between top cover and balance ring causing damage. Pic taken. Talked to customer about what settings they use and clothing. Explained to them to use appropriate settings for bedding or pet items and bulky items. There is a bulletin also about this FB19-1R1. Ordering new parts and will tighten main drive nut. ; ordrng 1 203968 (TUB COVER ASSEMBLY) and 1 39122 (gasket,washtub) and 1 39837 (BALANCE RING) and 1 7193P (INNER BASKET)"
Brad A.
RANGE - ELECTRIC AMANA ACR4303MFB3 "Found unit is working properly, checks ok. Called Jessica at Rent a center and informed her."
Kevin S.
WASHER MAYTAG MVWB765FW2 "Freehand spun unit by hand, unit really noisy. Proceeded to put unit into a drain and spin. Unit needs new gearcase assembly.; rqstng P&A on 1 W10811956 (GEARCASE)"
Brad A.
DISHWASHER BOSCH SHPM65Z55N/01 "Found drain pump not turning with proper voltage applied, installed new drain pump. Unit checks ok.; ordrng 1 UNKNOWN (DRAIN PUMP (DN))"
Brad A.
REFRIGERATOR SAMSUNG RF263BEAEBC/AA "Found icemaker frozen up, needs icemaker kit installed.ordered icemaker kit.; ordrng 1 DA82-02697A (ICEMAKER SERVICE KIT)"
Brad A.
DISHWASHER LG LDT5678BD "Found unit will not recognize door closing properly, ordered switch and control.; ordrng 1 UNKNOWN (DOOR SWITCH) and 1 UNKNOWN (MAIN CONTROL)"
Brad A.
REFRIGERATOR GE TFX22KRCBAA "Found flap not sealing, ordered new flap.; ordrng 1 WR17X11653 (door recess asm)"
Brad A.
REFRIGERATOR WHIRLPOOL W4TXNWFWQ02 "Found timer not advancing properly, ordered new timer.; ordrng 1 W10822278 (timer-def)"
Tim R.
DRYER WHIRLPOOL LEQ9508PW1 Replaced heater. Checks ok; used 1 279838 (ELEMENT) from stock
Tim R.
MICROWAVE ELECTROLUX EW30MC65JS2 Reprogrammed control and reset breaker. Checks ok
Tim R.
WASHER LG WM2277HS Replaced drain hose. Checks ok
Tim R.
DOUBLE WALL OVEN FRIGIDAIRE FFET2726TSB Adjusted lower oven door so it would close properly. Checks ok
Tim R.
DISHWASHER SAMSUNG DW80J755OUG Cleaned out drain pump. Checks ok
Tim R.
MICROWAVE GE JVM7195F1WW Needs magnetron and control board due to unit not heating and intermittently shutting down. No repair.
Tim R.
DISHWASHER THERMADOR DWHD640JPR/72 Cleared out drain pump. Checks ok
Tim R.
REFRIGERATOR FRIGIDAIRE FFHS2611LWMA Replaced icemaker. Checks ok.
Tim R.
REFRIGERATOR SAMSUNG RF30HBEDBSR/AA Checked unit over found that the unit is leaking out of the front of the dispenser. Adjusted freezer temps and cleared ice build up.
Tim R.
DISHWASHER BOSCH SHXM4AY55N/01 Adjusted right side hinge. Checks ok
Tim R.
DISHWASHER GE GDF520PSJ0SS "Replaced drain pump, checks ok."
Tim R.
REFRIGERATOR SAMSUNG RF28HFEDTWW/AA Cleared frozen drain and ice build up. Checks ok.
Steve M.
REFRIGERATOR GE GNE25JGKBFWW Installed new temp sensor and damper. Unit operating properly. Temperature should equalize in 3-4 hrs
Steve M.
WASHER MAYTAG MVWC465HW0 Installed new capacitor. Unit operating ok
Steve M.
REFRIGERATOR SAMSUNG RF23HCEDBSR/AA Installed new icebucket and icemaker service kit. Unit operating ok
Steve M.
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA Fresh food fan and defrost sensor error. No present error codes; used 1 5305877995 (COMPOUND) from stock
Steve M.
DRYER - ELECTRIC KENMORE 110.6120201 Dryer taking at least two cycles to dry. Found that unit is operating ok. Home vent is clogged. Unhooked dryer hose unit heating 160-175
Steve M.
REFRIGERATOR SAMSUNG RF26J7500SR/AA Unit frosting over FF fan again. Sealed up around all electrical connection. Sealed all possible air entry through cover.; used 1 5305877995 (COMPOUND) from stock
Steve M.
OVEN MAYTAG MES8880DS0 "Oven not heating due to blown bake element. RR bake element, heating ok.; used 1 W10779716 (BAKE ELEMENT) from stock"
Steve G.
DISHWASHER FRIGIDAIRE FFCD2413US0A Customer states that the unit is not draining. Found the drain clogged ...clear out the clog. Reran the drain line. Cycled.
Steve G.
DRYER LG DLE5977W Customer states that the unit is loud. Installed new rollers. Cycled. ; pckd up 2 4581EL2002C (ROLLERS)s
Steve G.
MICROWAVE FRIGIDAIRE FGMV176NTF Installed new door switch holder and all new door switches low test unit checked OK technician advised customer do not open the door when unit is running
Steve G.
WASHER SAMSUNG WF45K6200AW/A2 Install new doorbell cycled unit test OK
Steve G.
DOUBLE WALL OVEN THERMADOR MED302JP/05 Call Techline advised him they were having issues with it starting - they advised to replace the main relay board installed new relay board cycled unit test OK
Shawn H.
WASHER SAMSUNG WF42H5400AF/A2 Upon arrival customer stated unit spins but clothes are coming out wet still. Checked unit for error codes. None found. Put unit into diagnostics to test. Unit spins up to speed fine. Filled tub and forced drain. Unit is very slow to drain and isn’t fully draining. Removed pump screen and found pump clogged with lint. Removed and reassembled. Unit drains fine now. Advised customer of maintenance to prevent issue from happening again. All ok.
Shaun S.
WASHER WHIRLPOOL WDF780SLYM1 "upon arrival removed and replaced lower spray arm on unit, ran and checked out, unit checks ok"
Shaun S.
DRYER SAMSUNG DV42H5400EW/A3 "removed and replaced element on unit, ran and checked out, unit checks ok"
Shaun S.
WASHER LG WT5001CW "upon arrival found that unit has a blown tub bearing along with a cracked clutch assm, unit will also need a new stator and rotor due to rust build up from where bearing has blown on unit, customer elects to replace washer"
Kevin M.
REFRIGERATOR SAMSUNG RF28JBEDBSR/AA Installed parts and took picture per IMk bulletin as I went
Shaun S.
DRYER - ELECTRIC MAYTAG MEDB800BW0 "removed and replaced parts on unit, ran, checked out, unit checks ok"
Kevin M.
REFRIGERATOR FRIGIDAIRE LFFH20F3QW Unit had no frost installed dye dryer and recharged unit; used 1 5303918358 (DRIER FILTER) from stock
Kevin M.
REFRIGERATOR GE DFE29JSDASS Install dispenser cover unit checks OK
Kevin M.
REFRIGERATOR SAMSUNG RF263BEAESG/AA Unit needs cont brd & ff fan cust declined
Brad A.
MICROWAVE KITCHEN AID KCMS2055SSS2 "Found switch not closing properly, installed new switch. Checks ok.; used 1 5304509460 (MICRO SWITCH) from stock"
Brad A.
DRYER SAMSUNG DV448AEP/XAA "Found idler pulley making loud noise, installed new pulley. Unit checks ok.; used 1 DC93-00634A (IDLER PULLEY) from stock"
Brad A.
DRYER MAYTAG MDE4000AYW "Found motor grounding to unit, causing breaker to trip, found rollers worn out. Unit needs motor, and rollers. Customer considering repair."
Brad A.
WASHER MAYTAG MVWX655DW1 "Found lid lock connection loose, not making contact, repaired connection. Unit is locking properly. Checks ok."
Shawn H.
DRYER WHIRLPOOL WED8300SW0 Spoke with customer and he ran a load with vent disconnected and clothes are still damp. Had customer check lint screen for blockages from fabric softener. Screen is clear. Temps on unit cycled fine at last visit. Up to 160 and down to 140 on high. Need to call Whirlpool for opinion. Spoke with whirlpool and they have no other things to look for. Customer did state that the timer does not add any time to cycle if clothes are very damp. At last visit I tested moisture sensors and they show good.
Shawn H.
REFRIGERATOR SAMSUNG RF28K9580SG/AA Installed new door and family hub powers up and works as it should. All ok.
Shaun S.
OVEN KENMORE 790.7751381 "removed and replaced clock assm on unit, unit checks ok"
Kevin M.
REFRIGERATOR KITCHEN AID BUILT IN UNIT
Kevin M.
REFRIGERATOR GE GSE25HSHBHSS Installed brd
Brad A.
RANGE SAMSUNG NX58F5500SS/AA "Found leak at gas line coming to range, I shut the gas off and informed the customer to have a contractor or plumber reconnect unit and test for leaks."
Steve M.
WASHER MAYTAG MVWC565FW0 Unit will not spin due to stripped hub drive and main control switch error; ordrng 1 W10528947 (drive hub kit) and 1 W11116594 (cntrl-elec)
Steve M.
DOUBLE WALL OVEN FRIGIDAIRE FGMC3066UFA F45-6 error. Cooling fan speed errors. Need control and motor assembly.; ordrng 1 316472807 (CONTROL) and 1 807123001 (motor assembly)
Steve G.
RANGE THERMADOR DP366CS/02 Customer states that unit is not cooking .. Door does not close. ; rqstng P&A on 1 1111 (LEFT DOOR HINGE) and 1 2222 (RIGHT DOOR HINGE)
Steve G.
REFRIGERATOR KITCHENAID KRMF706EBS01 Customer states that the unit ice container is not dispensing. Found the gears in the container are stripped out. ; ordrng 1 WPW11129522 (ICE CONTAINER. )
Steve G.
WASHER WHIRLPOOL WTW8040DW2 Customer unit will not power on. Customer need main board and display. ; rqstng P&A on 1 WPW10812421 (MAIN BOARD) and 1 WPW10858298 (WHITE CONSOLE)
Steve G.
WASHER GE GTW330ASK1WW Customer states that the unit making a squealing noise. Found that the transmission is leaking oil;. ; rqstng P&A on 1 GEWH01X24697 (BELT) and 1 GEWH38X27335 (GEAR CASE) and 1 GEWH49X25379 (PULLEY)
Shawn H.
WASHER SPEED QUEEN AWN432SP113TW04 "Upon arrival found unit plugged in and would hum but no movement. Found belt shredded and customer had replacement on hand. Found drive pulley full melted rubber from belt. Cleaned pulley. Ran unit in spin to test. Unit still won’t move. Drive motor runs and slips on belt. Tension is good. Transmission is locked up causing no spin and burnt belt. Unit needs transmission, and drive motor. ; ordrng 1 204568 (TRANS TUB KIT) and 1 38034P (motor kit, 2sp)"
Shawn H.
REFRIGERATOR LG LFC23760SB/00 Upon arrival found door cam loose from gasket retainer. Tab that cam bolts to broke from retainer. Unit will need door gasket retainer. ; ordrng 1 4930JJ2028B (GASKET RETAINER)
Shawn H.
REFRIGERATOR MAYTAG MFI2269VEB1 Upon arrival found unit plugged in but no operation. Customer stated water line leaked and they repaired line then when they plugged the unit back in it wouldn’t power up. Checked outlet and found neutral and hot reversed. Not getting voltage to correct line side at main control. Found good outlet and ran to test. Unit now has proper voltage but still won’t power up. U/I has power to it but no display. When you push the buttons it lights up. All interior lights work as they should. When line leaked it shorted the outlet and control. Unit needs main control. Customer is most likely going to repair but wants to price replacements over the weekend and will call in Monday to order board if they go ahead. ; rqstng P&A on 1 WPW10310240 (cntrl-elec)
Shawn H.
DISHWASHER WHIRLPOOL WDF510PAYS2 "F7E1, F6E6 codes present. F7E1 is shorted or open heater, F6E6 is incoming water below 84. Checked and found heater shorted open. Getting voltage to heater from control and thermal fuse is good. Unit needs heater. Unit is hooked to hot water line. Advised customer to run hot water before starting unit. Customer needs late time frame when reschedule for part install. Needs 4-5 time frame. I will work with time frame. Please call 2023# ; ordrng 1 W10518394 (heater)"
Shawn H.
WASHER AMANA ALW480DAW "Unit is 19 years old in laundry room. Upon arrival found unit unplugged. Removed lower panel and found belt broken. Signs of large leak from the hub seal. Tub would not spin. Brake is locked up. Freed up brake and tub spins but is rough and noisy. Unit needs transmission, hub seal, brake rotor, brake pads, and belt. Hub and seal assembly is NLA as of 6/16. ; rqstng P&A on 1 12002178 (TRANSMISSION ) and 1 R0000014 (pad-brake) and 1 R9900457 (hub & seal assy(NLA6/16)) and 1 R9900474 (shoe-brake) and 1 WP27001007 (belt), states that autho needed"
Shawn H.
RANGE SAMSUNG NX58H9950WS/AA Upon arrival found burners would ignite but have very large flame and no adjustment. Also found burner caps misplaced on burners. Moved caps and burners ignite better but still have a large flame. Adjusted flame through valve but this did not help. Suspect too much pressure. Need meter to test pressure. Please reschedule. Unit is under warranty. Customer is emailing receipt into office. Will call Samsung and get ticket number when we receive email. ; saved tckt
Shaun S.
RANGE FRIGIDAIRE PLES389ECH "upon arrival found that center section of burner is out, needs replaced ; ordrng 1 316555800 (element)"
Kevin M.
REFRIGERATOR FRIGIDAIRE FFHI1832TS0 EVAP coil is leaking need to replace EVAP coil; ordrng 1 5303918274 (evaporator kit)
Kevin M.
REFRIGERATOR LG LFXC22526D/01 Water leaking at filter housing ---
Brad A.
DRYER SAMSUNG DV361EWBEWR/A3 "Found door switch not closing properly, installed new switch, unit checks ok.; ordrng 1 UNKNOWN (DOOR SWITCH)"
Brad A.
REFRIGERATOR SAMSUNG RF24J9960S4/AA "Found icemaker frozen up, not cycling properly. Ice room is frozen up. Emailed customer estimate, waiting for authorization.; rqstng P&A on 1 DA82-02367A (Y CLIPS) and 1 DA92-00611L (MAIN CONTROL) and 1 DA97-13718C (ICEMAKER) and 1 DA97-19898A (DRAIN HOSE)"
Brad A.
DISHWASHER LG LDT5678ST "Found drain pump not turning with proper voltage applied. Installed new pump, unit checks ok.; ordrng 1 UNKNOWN (DRAIN PUMP (DN))"
Tim R.
WASHER GENERAL ELECTRIC GTW330ASK1WW Unit had error code for out of balance load and lid lock issue. Recalibrated and tested. Unit checks ok.
Tim R.
REFRIGERATOR FRIGIDAIRE FRT20NGCW1 Checked unit over found the unit wasn’t cooling properly. Found compressor running and the fans all running. But had no frost pattern. Needs evaporator and compressor. No repair due to cost.
Tim R.
REFRIGERATOR KENMORE 253.742297 "Replaced timer and defrost bi metal. Checks ok.; used 1 215846602 (DEFROST TIMER), and 1 5303918202 (THEMOSTAT) from stock"
Tim R.
DISHWASHER BOSCH SHPM65Z66N/01 Instructed customer on rinse aid usage. Checks ok
Tim R.
OVEN FRIGIDAIRE FEFL79HCB Replaced control and overlay due to over cooking food. Checks ok
Tim R.
WASHER MAYTAG MVWX655DW1 Replaced actuator. Checks ok; used 1 W10913953 (ACTUATOR) from stock
Tim R.
DISHWASHER FRIGIDAIRE FFID2459VS1A Fixed connection on display.
Tim R.
MICROWAVE OVEN FRIGIDAIRE FGMV176NTW Replaced vent. Checks ok
Steve M.
DRYER AMANA NED4655EW1 Unit is not heating. Clogged home vent cause heater to go out. Time hasn’t been advancing for some time. Need heater new timer. Customer declined. Going to buy new
Steve M.
WASHER LG WM4270HVA Rattling from air vent trap. No recommended repair or else water will leak
Tim R.
DISHWASHER FRIGIDAIRE FFID2426TS2A Replaced touchpad. Checks ok
Steve M.
DISHWASHER BOSCH SHP865WF5N/11 Door return spring was off door clicking. Re attached spring. Door is closing properly.
Steve M.
REFRIGERATOR FRIGIDAIRE FGHB2869LF4 Leaking water from freezer due to clogged drain. Cleared drain.
Steve M.
DISHWASHER WHIRLPOOL WDF520PADM7 Unit is not draining the water. Drain line clogged. Cleared line
Steve G.
DRYER ELECTROLUX EFME627UIW1 Customer states that the drum is not spinning. Found that the belt was broken. Installed new belt. Cycled. 137292700; pckd up 1 137292700 (belt)
Steve G.
DRYER WHIRLPOOL WED49STBW0 "Customer unit will not start up. Found the thermofuse was blown. Customer is going to replace the house vent. ;l,;; pckd up 1 3392519 (thermal fuse)"
Steve G.
DRYER - ELECTRIC LG DLE7300WE Customer states that the unit is not drying. Found wire to the heater was not making good contact. Reseated wire. Cycled.
Steve G.
REFRIGERATOR SAMSUNG RF28HMEDBWW/AA 14 Customer states that the unit is not making ice. Thawed out ice room. Cleared out ice build up from the fan auger assy. Sealed up ice room. Cycled.
Steve G.
REFRIGERATOR FRIGIDAIRE FFHS2611LWMA "Customer states that the unit is leaking all over her floor. Found that the defrost drain line was frozen up. Thawed out . Also the customer states that the ice is not dispensing, found the ice container was bad. Installed new ice container. `; pckd up 1 241860803 (ice container asm)"
Steve G.
REFRIGERATOR SAMSUNG RFSSKREDBSR/AA 05 Customer states that the unit is making a loud fan noise. Found that in this ice room at the auger motor and fan ... Tech last time out did install the upgrade parts and customer is still having ice build up. Customer is going to contact vendor if happens again. Remove the ice build up and cycle unit.
Steve M.
DISHWASHER WHIRLPOOL WDF520PADM7 Unit is not draining the water. Drain line clogged. Cleared line
Steve G.
WASHER ELECTROLUX EFLS627UIW0 Customer states that in spin she hears a tapping noise. Found wire harness was tapping onto the cabinet. Secure.
Shawn H.
DRYER WHIRLPOOL LEQ9558KQ0 Unit is 18 years old in laundry room. Upon arrival found unit running but no heat. Removed rear panel and found thermal fuse shorted open. Replaced from stock and ran to test. All ok unit heats fine now. ; used 1 279816 (FUSE) from stock
Shawn H.
RANGE - ELECTRIC KENMORE 790.465845 Installed all provided parts and ran to test. All ok. Burners all work as they should.
Shawn H.
RANGE SAMSUNG NE595N0PBSR/AA Installed new cooktop and ran to test. All ok. All burners work as they should.
Shaun S.
WASHER WHIRLPOOL WTW4816FW1 "removed and replaced gearcase on unit, ran and checked out, unit checks ok upon techs departure"
Shaun S.
DISHWASHER FRIGIDAIRE FFID2426TS2A "upon arrival found that rail clip is broke, replaced rail clip on unit, ran and checked out, unit checks ok"
Kevin S.
DRYER SPEED QUEEN ADEE9RGS175TW01 Changed parts. Checked to make sure it was not heating when set to no heat. Then checked on high time dry watched it heat and cycle heating element off from thermostat. Unit checks ok.
Kevin S.
REFRIGERATOR FRIGIDAIRE FFTR2021TW2 "Unit read 0F in freezer and 65F in frig. Fan is not working in unit to cool frig below. Removed evap cover, had to remove frost from venting as well. Replaced with truck stock part. Unit is cooling properly.; used 1 242077702 (EVAP FAN MOTOR) from stock"
Kevin S.
DRYER SPEED QUEEN ADEE9RGS175TW01 "Customers had multiple squeaking noises. Found bracket for upper console was loose, tightened then removed left hand top hinge and greased and reassembled. Had customer check. Unit now checks ok."
Shaun S.
REFRIGERATOR MAYTAG MSD2356AEW "removed and replaced motor; ran and checked out, unit checks ok"
Kevin S.
REFRIGERATOR SAMSUNG RF28JBEDBSR/AA "Installed parts, checked fill tube and water line, silicone in housing. Changed main board, unit is running checks ok."
Kevin M.
REFRIGERATOR SAMSUNG RF31FMEDBWW/AA Installed new ff fan assy
Kevin M.
REFRIGERATOR KELVINATOR MRT18TRFW3 unit into options with AHS.
Kevin M.
REFRIGERATOR SAMSUNG RF220NCTAWW/AA IMk not advancing replaced icemaker and checks ok; used 1 DA97-07603B (ICE MAKER) from stock
Kevin M.
REFRIGERATOR SAMSUNG RF28HDEDBSR/AA Call Warrantech-wiring shorting out in the cabinet not repairable causing intermittently cooling and not cooling
Kevin M.
REFRIGERATOR GE GSE25HSHBHSS Installed door shelves
Kevin M.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Replaced module going into the pantry drawer and checks ok ; used 1 W11205083 (MODULE) from stock
Kevin M.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Previous company didn’t advancing IMk into a cycle ran thru diagnostic and got water to the IMk and checked ok
Brad A.
RANGE THERMADOR PRG304GH/19 "Installed new switch, unit checks ok."
Brad A.
WASHER MAYTAG MVWC555DW0 "Found agitator loose, tightened securely, unit checks ok."
Brad A.
MICROWAVE OVEN FRIGIDAIRE FGMV176NTF "Found fuse blown, installed new fuse, unit checks ok.; used 1 14QBP20CSB (20 AMP FUSE) from stock"
Brad A.
DRYER SAMSUNG DV42H5000EW/A3 "Found heating element open, installed new element, unit checks ok.; used 1 DC97-14486A (ELEMENT) from stock"
Brad A.
WASHER FRIGIDAIRE FAFS4073NA0 "Installed new control, user interface, motor control, and pressure switch, unit checks ok."
Tim R.
DRYER LG DLEX3570V Replaced rollers and instructed customer to have vents cleaned due to long dry time.; ordrng 4 4581EL3001F(TS) (ROLLER)s
Tim R.
MICROWAVE WHIRLPOOL WMH32519HV1 "Checked unit over found extremely loud buzzing noise when running. Customer says unit will shut down sometimes in the middle of running and they have to reset breaker to get it back on. Needs control and display, magnetron and transformer. Not worth repairing.; rqstng P&A on 1 W10693025 (magnetron) and 1 W10836753 (transformr) and 1 W11333816 (DISPLAY) and 1 W11342846 (CONTROL), states that autho needed"
Steve M.
OVEN GENERAL ELECTRIC n/a Bake is not working. Need to replace element ; ordrng 1 WB44T10103 (unit bake asm (lwr))
Steve M.
MICROWAVE OVEN GENERAL ELECTRIC JVM7195SF1SS Unit not heating. Need magnetron ; ordrd 1 WB27X11079 (magnetron) and 1 WB27X11095 (mag thermostat)
Steve M.
WASHER WHIRLPOOL WTW6600SWS "F1 error. Pressure sensing is off.; ordrd 1 W10189966 (control assy,motor (CORE))"
Steve M.
DISHWASHER LG LDP6797BD Touch pad is not responding.; ordrng 1 XXXX (CONSOLE ASSEMBLY )
Steve M.
MICROWAVE GE PEB7227AN1DD "Door release pin broke again. Called GE. Recommend control panel and door replacement.; ordrng 1 WB56X34974 (CONTROL PANEL) and 1 WB56X34979 (DOOR), ordrd 1 WB14X10049 (board latch (PW))"
Steve M.
WASHER GENERAL ELECTRIC GTW680BSJ3WS Reschedule with dryer on returning trip. Customer has rust on drum; saved tckt
Steve M.
DISHWASHER LG LDF5545WW.ABWEEUS Unit randomly shuts off. Called Todd@Lg. Case #CDZ201900001. Recommend console and door switch; ordrng 1 AGL75172612 (CONSOLE) and 1 AGM76209501 (DOOR SWITCH)
Steve G.
WASHER LG WM2050;CW "Customer states that the door boot is ripped. Found that the tub support cracked causing the spin basket to drop and tearing the door boot. Unit needs a tub job. All of the parts are needed due to the trickle down effect. 2 hr 2 men,; rqstng P&A on 1 101010 (ROTOR) and 1 1111 (SPIN BASKET) and 1 2222 (FRONT TUB) and 1 3333 (REAR TUB) and 1 4444 (GASKET BETWEEN THE TUBS) and 1 5555 (DOOR BOOT) and 1 6666 (DOOR BOOT CLAMP ON FRONT TUB) and 1 7777 (DRAIN PUMP) and 1 9999 (STATOR)"
Steve G.
DOUBLE WALL OVEN THERMADOR MED302JP/05 Customer states that the unit will not start up. Called techline ran thru a couple of thing. They suggest to order relay board. ; ordrng 1 12022214 (RELAY BOARD)
Steve G.
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA 07 Customer said that the refrigerator section is freezing everything. Tech did confirm ; ordrd 1 DA32-10104N (temp sensor) and 1 DA92-00483B (MAIN BOARD)
Shawn H.
APPLIANCE SAMSUNG RF28JBEDBSG/AA "Upon arrival found unit iced up and cubes jammed. Thawed out ice maker and inspected. Found unit in need of ice maker service bulletin. Ice maker cycles and fills fine with water. Defrost drain is clogged. Unit has not had any part of the bulletin performed. ; rqstng P&A on 1 DA82-02675A (IMK UPDATE KIT), states that autho needed"
Shawn H.
REFRIG/SIDE-BY-S WHIRLPOOL WRS325FDAM04 "Upon arrival customer stated that interior lights flicker in the fresh food section, inop in freezer, and switch sticks. Checked lights and have voltage to ac/dc module and voltage out but it fluctuates. Have voltage to light in freezer section but still inop. Unit needs ac/dc module, freezer light and door switch. ; rqstng P&A on 1 WP2149705 (switch) and 1 WPW10515057 (light) and 1 WPW10515058 (light), states that autho needed"
Shawn H.
WASHER KENMORE 110.2090499 "Unit is 19 years old. Customer stated that unit overfilled when it leaked. Checked unit and found pressure switch not sensing water level. No blockages in hose or air dome. Unit isn’t spinning out because clutch is slipping preventing spin. Also have signs of leak at main seal of tub. Unit needs pressure switch, tub seal, drive tube and gearcase.; rqstng P&A on 1 3360629 (gear case) and 1 W10337780 (level switch kit) and 1 W10814296 (gasket) and 1 W10820043 (brake & drive tube)"
Shawn H.
RANGE BOSCH NGM8054UC Left front burner knob is broken. Shaft isn’t bent and burner works fine. Unit needs burner knob. ; ordrng 1 625704 (knob-selecting)
Shawn H.
MICROWAVE WHIRLPOOL WMH32L19AS-0 "Unit is 8 years old in kitchen. Upon arrival found unit showing close door with door closed. Found micro switch that should be NC shorted open. Replaced and ran to test. As soon as unit starts it tripped the breaker. Found transformer showing signs of shoring out and burnt. Customer states that some buttons do not work as they should. Found a few shorted. Unit needs transformer, magnetron, micro switch and u/i.; rqstng P&A on 1 W10245183 (magnetron) and 1 W10476503 (cntrl-elec) and 1 W10847161 (transformr), used 1 W10727360 (MICRO SWITCH) from stock, states that autho needed"
Shaun S.
DRYER SAMSUNG DV42H5400EW/A3 ordrng 1 dc97-14486a (element)
Shaun S.
DRYER - ELECTRIC MAYTAG MEDB800BW0
Shaun S.
MICROWAVE OVEN FRIGIDAIRE FGMV176NTF "upon arrival found that unit is blowing house breaker again, contacted frigid tech support and spoke to russ was told that upon changing the switches and holster that you are to change the hooks on door also ; ordrng 1 5304521952 (latch)"
Kevin S.
DRYER MAYTAG MEDX655DW1 "Unit is running but not heating. Checked found hi limit thermostat open. Checked heating element appeared ok. Venting of machine was clear, right next to outside wall.; rqstng P&A on 1 279816 (thermal cut off hi)"
Kevin S.
WASHER ELECTROLUX EIFLS60LT1 "Customer claims the soap dispenser is holding more water than even before. Removed dispenser and checked to make sure everything was snapped into place. Customer claims if doing laundry back to back its full if unit has set for many hours or next day only a small bit would still be holding in the tray. Called techline, they gave me some ideas to check.; rqstng P&A on 1 134625510 (hose) and 1 134625700 (hose) and 1 134638310 (cover)"
Brad A.
OVEN THERMADOR PRD304GHU/24 "Found door switch not closing properly, installed new door switch, unit checks OK.; ordrng 1 UNKNOWN (DOOR SWITCH )"
Brad A.
REFRIGERATOR FRIGIDAIRE FGHD2368TF5 "Found water valve not opening properly, installed new valve. Unit checks ok.; ordrng 1 242253002 (valve-water (DN))"
Kevin S.
DRYER SAMSUNG DV42H5600EP/A3 Found heating element open and also thermal fuse. Element is a 3 wire only have 2 wire elements on truck stock.; rqstng P&A on 1 DC93-00154A (HEATING ELEMENT 3 WIRE)
Kevin S.
WASHER SAMSUNG WA52M7750AV/A4 "Lefthand hinge, is broke from lid support section, not strong enough, broke over general use. Ordering new lid assembly. Pics attached.; rqstng P&A on 1 DC97-18845S (LID ASSEMBLY)"
Brad A.
REFRIGERATOR LG LFXS26596S/00 Found icemaker in freezer section not cycling properly. Ordered new icemaker.; ordrng 1 AEQ73110217 (ICEMAKER )
Tim R.
RANGE AMANA AER6011VAB0 Replaced rear right and left switches and recalibrated oven. Checks ok.
Tim R.
WASHER WHIRLPOOL LTE5243DQ1 Cleared out drain pumps and tested. Checks ok
Tim R.
DISHWASHER SAMSUNG DW80K5050US Replaced control and display due to shortage. Checks ok
Tim R.
WASHER SAMSUNG WF45K6500AV/A2 Cleared drain pump and reset control. Checks ok
Tim R.
RANGE TAPPAN 31-2232-23/01 Repaired right rear burner and wiring. Instructed Tara breaker needs fixed. No power to oven.
Tim R.
ELECTRIC RANGE FRIGIDAIRE FGIF3036TFE Replaced parts listed. Checks ok
Tim R.
DRYER LG DLE2250W Repaired wiring to heater. Instructed customer to clean vents...
Steve M.
WALL OVEN FRIGIDAIRE FEB24S5ASA Door was stuck in self clean mode