We serviced a
BOSCH DBL WALL OVEN
Model HBL8651UC/03
Near Xenia, OH 45385
Kevin
Job Details: 06/03/2021
Tech was assigned as a helper;
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBSR/AA
Near Dayton, OH 45417
Tim
Job Details: 06/02/2021
Checked unit over found that the unit has an issue with the filter locking in place. Adjusted filter housing and reset the controls. No Freon leaks or cooling issues. Checks ok. Instructed customer to try charcoal filter to help with odors.
We serviced a
WHIRLPOOL WASHER
Model MVW6230RHW1
Near Dayton, OH 45417
Tim
Job Details: 06/02/2021
Checked unit over found that the unit wasnt filling with water. Fixed connection at water valve. Checks ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT1425VV
Near Dayton, OH 45405
Tim
Job Details: 06/02/2021
Replaced parts listed and instructed customer to give it 24 hours to get back down to proper temperatures.
We serviced a
WHIRLPOOL DISHWASHER
Model GU2300XTVSO
Near Dayton, OH 45409
Tim
Job Details: 06/02/2021
Cleared drain pump and drain line and tested unit. Checks ok
We serviced a
WHIRLPOOL WASHER
Model WTW5300SQ0
Near Dayton, OH 45409
Tim
Job Details: 06/02/2021
Disassembled unit and replaced motor and transmission coupling. Tested unit. Unit checked OK; used 1 285753A (COUPLER) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Dayton, OH 45420
Tim
Job Details: 06/02/2021
Adjusted freezer fan checks ok.
We serviced a
FRIGIDAIRE DISHWASHER
Model NO MODEL AND SERIAL
Near Dayton, OH 45419
Tim
Job Details: 06/02/2021
Removed dishwasher. Checked unit over found that the unit was leaking from around the sump assembly attached to the tub. Tightened down clamps for sump assembly and ran through a quick wash and drain cycle and unit did not leak. Unit is missing the model and serial tag did inform customer that without that there is no way to get the correct parts we would need or even a correct estimate.
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Beavercreek, OH 45430
Tim
Job Details: 06/02/2021
Disassembled unit and replaced shorted lid lock. Tested unit. Checks ok; used 1 W11307244 (DOOR LOCK) from stock
We serviced a
WHIRLPOOL DRYER
Model LER4300Q2
Near Dayton, OH 45459
Tim
Job Details: 06/02/2021
Checked unit over found that the unit had a broken thermostat wire. Repaired wire and tested checks ok. Instructed customer to have vents cleaned due to build up and long dry times.
We serviced a
GE DISHWASHER
Model GSD2100V65WW
Near Dayton, OH 45440
Tim
Job Details: 06/02/2021
Reinstalled door seals. Checks ok
We serviced a
WHIRLPOOL WASHER
Model WTW5640XW0
Near Washington Township, OH 45458
Tim
Job Details: 06/02/2021
Checked unit over and ran multiple different test with whirlpool and found the main control was shorted out. Unit needs new main control, no repair due to parts availability.
We serviced a
WHIRLPOOL WASHER
Model WFW9750WW01
Near Dayton, OH 45459
Tim
Job Details: 06/02/2021
Arrived and found that the front door spring had been removed while the customer was attempting to determine where it was leaking from. Reinstalled front door spring and tested unit found that the unit was leaking on the inner part of the door seal. Removed bottom panel and adjusted inner door boot and reinstalled spring. Tested unit no leaks checks OK. If unit does continue to leak the only option is to replace the door boot
We serviced a
ELECTROLUX DRYER
Model EIMED60LSS3
Near Dayton, OH 45458
Tim
Job Details: 06/02/2021
Disassembled and replaced shorted heater. Checks ok
We serviced a
SAMSUNG RANGE
Model NX58M6630SS/AA
Near West Liberty, OH 43357
Steve
Job Details: 06/02/2021
Installed new touchpad
We serviced a
SAMSUNG REFRIGERATOR
Model RF23M8090SG/AA
Near Covington, OH 45318
Steve
Job Details: 06/02/2021
"Installed new icemaker assembly and drain tube on auger motor assembly also sealed ice room with silicone and adjusted waterline on rear of unit; used 1 DA97-13718C (Icemaker), and 1 Da97-19898a (Drain hose) from stock"
We serviced a
GE DRYER
Model GTD75ECPL0DG
Near Bellefontaine, OH 43311
Steve
Job Details: 06/02/2021
Installed new control.
We serviced a
GE DRYER
Model DWSR463EG3WW
Near Tipp City, OH 45371
Steve
Job Details: 06/02/2021
Installed new timer knobs
We serviced a
FRIGIDAIRE DISHWASHER
Model LFBD2409LW0A
Near Urbana, OH 43078
Steve
Job Details: 06/02/2021
Found lose wire on heater assembly causing a no heat issue. Secured connections. Ran water service test. Unit is heating properly.
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Tipp City, OH 45371
Steve
Job Details: 06/02/2021
Installed new timer.
We serviced a
GE DRYER
Model HTX24EASK0WS
Near Mason, OH 45040
Steve G
Job Details: 06/02/2021
Unit is not heating on time dry. Install new timer and thermal fuse cycled unit test OK
We serviced a
KITCHEN AID RANGE
Model KFGS306V5503
Near Wetherington, OH 45069
Steve G
Job Details: 06/02/2021
Large center burner is not working. Found that one of the gas orifice was clogged. Cleared out.
We serviced a
MAYTAG DRYER
Model MED5500FC2
Near Mason, OH 45040
Steve G
Job Details: 06/02/2021
Unit squeaks. Installed new idler pulley. Cycled. ; used 1 W10837240 (Idler pull;ey) from stock
We serviced a
SAMSUNG WASHER
Model WF45H6300AW/A2
Near Dayton, OH 45402
Shawn H
Job Details: 06/02/2021
Customer stated that unit is showing 3e error regardless of load type or size. 3e is a drive motor error. Ran unit in spin only to test. Unit is spinning up to speed fine. Ran unit in rinse and spin to test tumble. Unit is tumbling as it should. Unit did not show 3e error. Removed back and found signs of motor hitting panel. This can cause it to stop and throw a 3e error. Advised customer on load and balance issues.
We serviced a
GE DISHWASHER
Model GDT665SGN3BB
Near Liberty Township, OH 45069
Steve G
Job Details: 06/02/2021
Silverware rack will not pull out. Found a lot of damage to the tub. Left rear is dented in and bowing out and the front left is damage as well. Customer is calling vendor
We serviced a
WHIRLPOOL RANGE
Model WFE505WOHB2
Near Dayton, OH 45424
Shawn H
Job Details: 06/02/2021
Installed all provided parts and ran to test. All ok. Both lights function as they should.
We serviced a
MAYTAG WASHER
Model PAV3360AWW
Near Dayton, OH 45414
Shawn H
Job Details: 06/02/2021
Installed thrust bearing kit and ran into difficulties. Transmission isnt allowing the shaft to drop enough to disengage the brake. Have smallest washer on unit but still too tight. Unit needs transmission.
We serviced a
WHIRLPOOL DRYER
Model WED6200SW1
Near Vandalia, OH 45377
Shawn H
Job Details: 06/02/2021
Customer stated that unit wont tumble. Found thermal fuse on blower housing shorted open. This will prevent motor from running. Replaced fuse and ran to test. Unit is tumbling and heating as it should. Temperature cycles between 145-165 on high. Within spec. Shortened vent that was recently replaced. Vent was kinked and blocking air flow. All ok. ; used 1 3392519 (Thermal fuse) from stock
We serviced a
BOSCH DISHWASHER
Model SHU9955UC/U12
Near Dayton, OH 45414
Shawn H
Job Details: 06/02/2021
Customer stated that unit wont power on and didnt finish the cycle. Inspected unit and found line wire burnt. Trimmed past burnt and installed new wire nuts. Unit is now running and starting as it should. Amp draw is good. Connection was loose and caused it to overheat and melt. All ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDW00
Near Dayton, OH 45415
Shawn H
Job Details: 06/02/2021
Replaced parts, unit checks okay
We serviced a
MAYTAG RANGE
Model NOT VISIBLE
Near Dayton, OH 45415
Shawn H
Job Details: 06/02/2021
Installed new hinge and door operates as it should. All ok.
We serviced a
WHIRLPOOL DRYER
Model WED4800XQ1
Near Miamisburg, OH 45342
Sam
Job Details: 06/02/2021
Inspected the unit and found 120 V running from line one and two but not 240 V running from the same lines. The unit needs 240 V to activate the heating element. The unit would tumble and air dry even on the heat cycle. I advised the customer they need to have the electrician who just recently installed the breaker box come back out and check the lines for a bad ground line. All other checks OK
We serviced a
BOSCH DISHWASHER
Model SHX68T55UC-07
Near Springboro, OH 45066
Sam
Job Details: 06/02/2021
Arrived and the customer canceled service.
We serviced a
LG WASHER
Model WW3470HVA
Near Springboro, OH 45066
Sam
Job Details: 06/02/2021
Inspected unit and found serious damage to the basket and door boot due to one of the suspension rods breaking. I recommend the customer to replace the unit and not repair it due to the extensive damage to the unit and unable to test the unit to find additional issues. Customer planning on replacing unit.
We serviced a
SAMSUNG REFRIGERATOR
Model RF22R7351SR/AS
Near Springboro, OH 45066
Sam
Job Details: 06/02/2021
Inspected the unit and found a large amount of water in the flex drawer and underneath it. Found a small amount of water around the filter housing assembly in the fresh food section. Dismantled the filter housing assembly and ran a test cycle through the dispenser at the door and found no leaks. Found no active leaks around the reservoir or valves. It appears the housing is leaking from the waterline running to the icemaker. Shut off the icemaker. The unit needs a New filter housing assembly which comes with the water valves and lines. Customer to contact warranty company to confirm they will cover the parts and labor prior to us ordering the parts. part #DA97-14528H
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Springboro, OH 45066
Sam
Job Details: 06/02/2021
"Customer stated it was making a loud thumping noise during the first cycle she ran. Tested unit and found no error codes, ran a manual test cycle and an automatic test cycle with no issues. Re-calibrated the unit. I advised the customer that the issues they were having is from the waterlines having air in them and is very common on the first cycle they run to have this issue. I advised the customer there are no issues with the unit and provided them with information on detergent use and how to use the unit. All checks ok."
We serviced a
BOSCH DRYER
Model WTG86400UC/07
Near Waynesville, OH 45068
Sam
Job Details: 06/02/2021
"Inspected the unit and found a large amount of lint buildup around the drain pump and reservoir area cleared out the drain pump, drain line and reservoir. Ran a timed test cycle in the unit dried without any issues with no error air codes. All checks OK. If the customer has continued issues with this error code, they may need a drain pump and control board."
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2406NW3A
Near Lebanon, OH 45036
Sam
Job Details: 06/02/2021
"Installed parts and ran a test cycle. All checks OK, no leaks found."
We serviced a
GE DISHWASHER
Model GPT225SSL0SS
Near Rossburg, OH 45362
Kevin
Job Details: 06/02/2021
"Replaced soap dispenser and board, showed customers, gave tips on watching make sure things arent blocking it to keep, from opening. Also placed a piece of electrical tape over plug to secure it."
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Springboro, OH 45066
Sam
Job Details: 06/02/2021
"Made adjustments to the legs to level it out next to the washer, installed new leg from truck stock. Ran a test cycle on the unit heated on and off during timed cycle, tested the sense cycle and it detected a dry load. Made adjustments to the door switch and door. All checks OK"
We serviced a
SAMSUNG REFRIGERATOR
Model RF263TEAESG/AA
Near Greenville, OH 45331
Kevin
Job Details: 06/02/2021
"Replaced icemaker kit, showed customer, unit is cooling ok. Also removed, checked and cleaned drain tubes. Showed customer."
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near Greenville, OH 45331
Kevin
Job Details: 06/02/2021
"Unit running but no heat, found loose connection of main board heater relay. See NOTE!"
We serviced a
ELECTROLUX REFRIGERATOR
Model EW26SS65GS0
Near Fairborn, OH 45324
Kevin
Job Details: 06/02/2021
Ice maker is locked up, replacing ice maker; used 1 5303918344 (Imk) from stock
We serviced a
GE REFRIGERATOR
Model GTE17DTNDRWW
Near Dayton, OH 45404
Kevin
Job Details: 06/02/2021
Evaporator fan is locked up, replaced evaporator fan motor.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814QS9B
Near Dayton, OH 45402
Kevin
Job Details: 06/02/2021
Unit has refrigerant leak, installed new dye drier and recharged; used 1 5303918358 (Dye drier) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2612TE4
Near Eaton, OH 45320
Kevin
Job Details: 06/02/2021
Installed new damper wasnt opening properly and replaced upper hinges
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2611LWMA
Near Dayton, OH 45420
Kevin
Job Details: 06/02/2021
Installed new ice maker in part warranty, other one wouldn?t cycle ; used 1 241798224 pw (Imk) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1817LWB
Near West Alexandria, OH 45381
Kevin
Job Details: 06/02/2021
Unit has refrigerant leak explained repair and customer is going to look for new unit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model NO MODEL AVAILABLE
Near Dayton, OH 45420
Kevin
Job Details: 06/02/2021
Model serial tag is missing therefore we can not order parts.
We serviced a
SAMSUNG DRYER
Model DV40J3000EW/A2
Near Medway, OH 45341
Brad Anders
Job Details: 06/02/2021
"Found heating element open, installed new element, unit checks ok.; used 1 De486a (Element) from stock"
We serviced a
FRIGIDAIRE LAUNDRY CENTER
Model FLCE7522AW2
Near Dayton, OH 45424
Brad Anders
Job Details: 06/02/2021
"Found loose connection at heating element, repaired connection unit checks ok."
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Dayton, OH 45424
Brad Anders
Job Details: 06/02/2021
"Found unit stuck in drain, recalibrated control, unit checks ok."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFFU20F2VW0
Near Fairborn, OH 45324
Brad Anders
Job Details: 06/02/2021
"Found evaporator fan frozen, adjusted door switch, unit checks ok."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GLHS37EHSB7
Near Fairborn, OH 45324
Brad Anders
Job Details: 06/02/2021
"Found icemaker not cycling properly, installed new icemaker, unit checks ok.; used 1 241798224 (Icemaker) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHB2869TF5
Near Cedarville, OH 45314
Brad Anders
Job Details: 06/02/2021
"Found damper frozen open, thawed ice, repaired connection at damper, tests ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near West Liberty, OH 43357
Steve
Job Details: 06/02/2021
Gearcase shaft seal is going bad causing noise while spinning. Recommend gearcase and splutch with new belt.; rqstng P&A on 1 W11454734 (Gearcase ..) and 1 W10721967 (Splutch..) and 1 W10721967 (Belt..)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2312TF4
Near Springfield, OH 45503
Brad Anders
Job Details: 06/02/2021
"Found freezer wall warped, not allowing door to seal properly, called Techline, talked to John, they are going to replace the unit. File number- 84539430"
We serviced a
SAMSUNG WASHER
Model WF42H5200AF/A2
Near Dayton, OH 45406
Shawn H
Job Details: 06/02/2021
Customer stated that unit isnt completing cycles all the time. Customer stated that unit has been leveled previously for this same issue and it helped for awhile. Customer had load of bedding in unit to run. Ran rinse and spin to verify concern. Unit would not spin out. It showed 3e error. Motor drive error. No loose connections and motor is good. Control isnt sensing or sensing voltage to motor. Unit needs control. ; ordrng 1 DC92-01803C (Main bord) and 1 DC92-01531B (Inverter board)
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near Lebanon, OH 45036
Steve G
Job Details: 06/02/2021
Install new pressure switch cycle test OK; O-emld tckt
We serviced a
SAMSUNG DISHWASHER
Model DW80F600UTS/AA
Near Miamisburg, OH 45342
Sam
Job Details: 06/02/2021
"Inspected unit and found a small amount of water underneath at the base. Also found an error code for waterflow issues and restrictions, even though the unit filled with water. Ordering parts; rqstng P&A on 1 11111 (Case break) and 1 222222 (Main control board) and 1 3333 (Drain pump)"
We serviced a
GE RANGE
Model JB256DM2WW
Near Trotwood, OH 45426
Shawn H
Job Details: 06/02/2021
Customer stated that they opened the door and went to close it and the left hinge popped out. Inspected and found hinge lock stuck and wont release. Unit needs hinges. ; ordrng 2 WB10X21982 (Hinge)s
We serviced a
GE DISHWASHER
Model GDF570SGJCC
Near Greenville, OH 45331
Kevin
Job Details: 06/02/2021
"Upon arrival unit had power but no display or LED functionality. Connected smart hq device, could not interface. Powered off unit from breaker box for 1 minute. Was now able to connect and unit was responding. Put unit into service mode, had unit fill, wash, heat and drain without issue. Issue with one or both controls again. Will order both and return under part warranty. ; ordrng 1 WD21X24901 (Main control) and 1 WD21X23703 (Upper ui control)"
We serviced a
LG MICROWAVE
Model LMV1831ST/00
Near Waynesville, OH 45068
Sam
Job Details: 06/02/2021
Replaced parts, checks ok
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAESR/AA
Near Fairborn, OH 45324
Kevin
Job Details: 06/02/2021
Error code 22-fresh food fan assembly and mullion flipper is not working properly called HBW no deductible needed per Essence-; ordrng 1 DA97-12609Cpw (Ff fan assy) and 1 DA97-12683A (Flipper)
We serviced a
SAMSUNG RANGE
Model NE58H9970WS/AA
Near Arcanum, OH 45304
Kevin
Job Details: 06/02/2021
"Customer issue, oven doesnt seem to be heating properly, uses bake function mostly. Removed unit, checked bake element for continuity ok, checked ohm reading on temperature probe read 1085 ohms which is good for room temperature. Plugged in unit, set to bake, oven preheated to 350F bake, used cookie sheet on middle rack, divider is taken out. Upon reading sheet was reading around 350F mark checked floor and side walls over 440 and 315F respectively. Unit was getting 240v switching back and forth with broil upon pre heat. Suggested changing out bake element first, if that doesnt help, change the relay board.; ordrng 1 DG47-00020B (Bake element)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHV02
Near New Carlisle, OH 45344
Brad Anders
Job Details: 06/02/2021
"Found icemaker will not cycle, ordered icemaker.; rqstng P&A on 1 W10300024 (Icemaker)"
We serviced a
SAMSUNG REFRIGERATOR
Model RF260BEAESR/AA
Near Dayton, OH 45410
Kevin
Job Details: 06/02/2021
Got ticket #4159709899 unit needs the Freezer door gasket ; ordrng 1 DA63-06541D (Fz gasket)
We serviced a
MAYTAG WASHER
Model MVWC425BW1
Near Dayton, OH 45410
Tim
Job Details: 06/01/2021
Checked unit over found that the unit has a stripped hub assembly. Removed agitator and replaced hub assembly. Reprogrammed and tested. Checks ok
We serviced a
FRIGIDAIRE RANGE
Model FFEF4015LWB
Near Dayton, OH 45432
Tim
Job Details: 06/01/2021
Breaker was kicked off due to shorted terminal block. Repaired terminal block and tested. Everything works well now.
We serviced a
WHIRLPOOL DRYER
Model WED94HEAW1
Near Dayton, OH 45432
Tim
Job Details: 06/01/2021
Checked unit over found that the unit wouldnt respond to the cycles selected or heat on sensor dry. Cleaned sensor bars and reset and reprogrammed control. Tested unit and now its heating on all settings. Checks ok. Informed customer that if it acts up again it'll need a new control.
We serviced a
MAYTAG DISHWASHER
Model MDB8959SPZ4
Near Dayton, OH 45458
Tim
Job Details: 06/01/2021
"Removed dishwasher and replaced both upper racks due to right side being broken. Customer wanted both sides replaced to be safe. Tested unit. Checks ok; used 1 W11259785 (TRACK LH), and 1 W11259786 (TRACK RH) from stock"
We serviced a
KENMORE DISHWASHER
Model 665.13032K110
Near Dayton, OH 45459
Tim
Job Details: 06/01/2021
Needs new wash motor due to not cleaning properly. No repair.
We serviced a
LG WASHER
Model WT1101CW
Near Miamisburg, OH 45342
Tim
Job Details: 06/01/2021
Checked unit over found that the washer had a shorted main control and wasnt sending power to the drain motor. No repair due to cost
We serviced a
KITCHEN AID DISHWASHER
Model KUDS30IXSS4
Near Dayton, OH 45458
Tim
Job Details: 06/01/2021
Replaced event and gasket, verified that the event was opening and closing properly. Unit checks OK
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Troy, OH 45373
Steve
Job Details: 06/01/2021
Audio selection was disabled and wouldnt respond while trying to turn it back on. Unplugged reset and calibrated washer audio function came back on unit is operating properly. No error codes found in the system
We serviced a
KENMORE DRYER
Model 110.6691269
Near Dayton, OH 45449
Tim
Job Details: 06/01/2021
Checked unit over found that the unit had a really bad burner smell and motor would run for about 3 mins and shut down. Found cracked drum and motor to wires burnt up and motor shorted out. Unit isnt heating so it'll also need a new timer. Unit is 16 years old in laundry room. No repair due to cost.
We serviced a
FRIGIDAIRE RANGE
Model FFEF3003NWD
Near West Milton, OH 45383
Steve
Job Details: 06/01/2021
Oven door seal came off several clips were unhooked from door seal. Removed entire seal. Reinstalled all clips. Reattached to door. Door seal is secured properly
We serviced a
SAMSUNG REFRIGERATOR
Model RF18HFENBSR/US
Near Tipp City, OH 45371
Steve
Job Details: 06/01/2021
Water leaking from evaporator cover due to frozen evaporator drain line. Cleared drain line. Installed drain clip and cleaned drain tubes on rear of unit. ; used 1 DA61-06796A (Drain clip) from stock
We serviced a
SAMSUNG REFRIGERATOR
Model RF267ABBP/XAA
Near Springfield, OH 45504
Steve
Job Details: 06/01/2021
Installed and cycled new icemaker
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1835VW0
Near Urbana, OH 43078
Steve
Job Details: 06/01/2021
Installed new bi-metal heater assembly.
We serviced a
SPEED QUEEN WASHER
Model AWNE9RSN116TW01
Near Urbana, OH 43078
Steve
Job Details: 06/01/2021
Installed new tub cap and balance ring. Both components had unfinished edges on them causing it to catch and tear clothing while removing from washer
We serviced a
GE MICROWAVE
Model PVM9005SJ3SS
Near Liberty Township, OH 45044
Steve G
Job Details: 06/01/2021
Installed new microwave door that customer had shipped from GE .
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR2021TW5
Near Mason, OH 45040
Steve G
Job Details: 06/01/2021
Replaced parts, unit checks ok
We serviced a
GE DISHWASHER - BUI
Model GDT645SYN3FS
Near Mason, OH 45040
Steve G
Job Details: 06/01/2021
"Door will not close. Found that the unit was purchased at a second hand store. The unit has major damage on the top right corner. Someone prior to the customer put silicone on the tub probably from cabinet damage. Customer is going to talk to vendor. Customer was not given the kick plate, that is safety issue."
We serviced a
HAIER WASHER
Model RWT360BW
Near Dayton, OH 45406
Shawn H
Job Details: 06/01/2021
Customer states that unit leaked out an entire large load of water. Inspected unit and found a crack in the outer tub near the air dome. No signs of abuse to cause crack. No damage on walls of cabinet to indicate out of balance and banging. Tub is not available as a replacement part. No repair possible. Confirmed with Shari.
We serviced a
GE RANGE
Model JB735SP1SS
Near Mason, OH 45040
Steve G
Job Details: 06/01/2021
Customer thought the top had a thermal break. Found that the top had just a 1/2 or less scratch. Did not install top that customer had. Plus the light is out. Replaced light in stove that customer had.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS6LF7FB7
Near Vandalia, OH 45377
Shawn H
Job Details: 06/01/2021
Upon arrival customer stated that unit has weak cooling in the freezer but fresh food section seems fine. All fans and compressor are running. Removed evaporator cover to inspect. Unit has a weak frost pattern. It has frost on the upper two coils but nowhere else. Unit has a Freon leak. Due to age and cost of repair customer is going with a new unit. Please mail out receipt.
We serviced a
SAMSUNG REFRIGERATOR
Model RS265TDRS/XAA
Near Vandalia, OH 45377
Shawn H
Job Details: 06/01/2021
"Customer stated that unit has water under deli drawer, isnt cooling well, and makes a noise all from the fresh food section. Inspected unit and found frost build up behind fresh food evaporator cover. Thawed frost and removed evaporator cover. Unit has a clogged defrost drain and ice build up around fan. Cleared clogged drain, insulated around suction lines, cleared drain tube, and vacuumed coil. Unit is running and cooling as it should. All ok. Please mail out receipt."
We serviced a
LG DRYER
Model DLEC888W
Near New Lebanon, OH 45345
Shawn H
Job Details: 06/01/2021
Installed all provided parts and ran to test. Unit is starting and heating as it should. All ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM02
Near Springboro, OH 45066
Sam
Job Details: 06/01/2021
"Inspected the unit and found ice blocking the drain line. Cleared out the drain line and steamed it, cleared the back of the drain line as well. All checks ok."
We serviced a
MAYTAG DRYER
Model MEDX655DW
Near Lebanon, OH 45036
Sam
Job Details: 06/01/2021
Inspected the unit and found the start button failed. Replaced the switch. All checks ok. ; used 1 W10563095 (Start button) from stock
We serviced a
KENMORE FREEZER
Model 253.149221
Near Lebanon, OH 45036
Sam
Job Details: 06/01/2021
Inspected the unit and found the top lid of the freezer deteriorating and the seal not closing properly. Found the lid coming apart and the insulation coming outside of the unit. The unit is not repairable. Called American home shield and provide them with the information. Unit is roughly 16 years old and located in the garage. AHS advised they would contact the homeowner.
We serviced a
LG WASHER
Model WM2450HRA
Near Dayton, OH 45458
Sam
Job Details: 06/01/2021
Inspected unit and found the hot water valve leaking inside the unit. Provided a estimate to the customer and they approved repair. Installed part. All checks OK no leaks found.; pckd up 1 5220FR2006H (Valve)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503EBS00
Near Centerville, OH 45458
Sam
Job Details: 06/01/2021
Inspected the unit and found it set to smart defrost . Set the unit to a standard eight hour defrost cycle and advised the customer to run the unit through a 24 hour defrost with the fresh food door open to allow all the icemelt. Once the fresh food section is at room temperature they can plug the unit back in and it should take 24 hours to return to normal temperatures. All checks OK
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5GVEXYD04
Near Dayton, OH 45424
Kevin
Job Details: 06/01/2021
Compressor is shorting out due to wiring broken going into cabinet calling HBW-Trevor-743449232574
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHB2750TD8
Near New Carlisle, OH 45344
Kevin
Job Details: 06/01/2021
Sensor on ice maker not reading accurate temperature, replaced ice maker; used 1 243297606 (Ice) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2622MS3
Near Miamisburg, OH 45342
Kevin
Job Details: 06/01/2021
Unit has a refrigerant leak calling AHS-Kelly-107kLFLunit non repairable
We serviced a
FRIGI/DAIRE REFRIGERATOR
Model FRS6LF7JS5
Near Dayton, OH 45415
Kevin
Job Details: 06/01/2021
Solenoid was stuck changing from cubed to crushed adjusted and checks ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5LHAXWQ00
Near Dayton, OH 45440
Kevin
Job Details: 06/01/2021
Wiring shorting out in cabinet causing unit to intermittently run calling HBW-Tejenia-356042262744
We serviced a
MAYTAG REFRIGERATOR
Model MSD2756GEW
Near Dayton, OH 45458
Kevin
Job Details: 06/01/2021
Called Shari part is discontinued 61005988 cAlling HBW-Rebecca-356146338728