Near Troy, OH 45373
Steve
Job Details:
07/30/2020
REFRIGERATOR SAMSUNG RB195ACPN/XAA
Unit was out of Freon recharge the unit completely with a UV dye dryer. Unit is cooling properly
Near Xenia, OH 45385
Tim
Job Details:
07/30/2020
WASHER WHIRLPOOL WTW5100HC0
Replace parts listed checks OK
Near Dayton, OH 45434
Tim
Job Details:
07/30/2020
DRYER SAMSUNG DV5451AEW/XAA
Replaced shorted heater. Checks ok; used 1 DE486A (ELEMENT) from stock
Near Urbana, OH 43078
Steve
Job Details:
07/30/2020
REFRIGERATOR GE GFE28GSKISS
Unit stopped cooling In freezer. Noticed some ice build up in freezer fan. Unit is cooling now and no signs of failure. Door tracks and everything clear. Need to catch the unit in failure to properly diagnose
Near Bellefontaine, OH 43311
Steve
Job Details:
07/30/2020
WASHER MAYTAG MVWB765FW0
Water inlet error and temp error. Found seized water valve. Replaced. Checked unit. Tests ok; used 1 W11165546 (WATER VALVE) from stock
Near Bellefontaine, OH 43311
Steve
Job Details:
07/30/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00
Icemaker not working due to broken wire harness in lower door hinge. Repaired black and white wire test ran icemaker everything is functioning properly
Near Troy, OH 45373
Steve
Job Details:
07/30/2020
REFRIGERATOR FRIGIDAIRE FFFU20F2VW0
Upon arrival found unit not cooling properly evaporator fan not running. Removed cooling duct and fan head voltage going to fan. Unplug the unit plugged it back in the fan started running. Found a ice formation at the bottom a fan that could’ve caused the unit to stop turning removed ice blockage everything checks fine at this time
Near Fairborn, OH 45324
Shawn H
Job Details:
07/30/2020
OVEN LG LRE30451SB/01
Installed new relay board and main control. Ran unit to test to verify heat. All ok.
Near Mason, OH 45040
Steve G
Job Details:
07/30/2020
RANGE SAMSUNG NE59J7630SG/AA
Installed new display cycled unit test OK
Near Mason, OH 45040
Steve G
Job Details:
07/30/2020
REFRIGERATOR/TOP GENERAL ELECTRIC GTE18ETHPRWW
Ice maker is over filling Installed new icemaker cycled unit test OK
Near Middletown, OH 45042
Steve G
Job Details:
07/30/2020
DRYER GE GFD65ESPN0SN
Customer states that the unit is not closing.. Found loose door hinge screws.. tighten up. Test ok
Near Middletown, OH 45044
Steve G
Job Details:
07/30/2020
REFRIGERATOR SAMSUNG RF25J500DSR/AA 02
Customer states that the unit is loud. Found ice build up around the evap fan motor.
Near Lebanon, OH 45036
Steve G
Job Details:
07/30/2020
RANGE FRIGIDAIRE NO STICKER
Customer states that the unit does not heat up well. Unit did not have a model tag. Called Cassie adv. that the unit did not have a model tag so we are unable to look up part for the repair;.
Near Dayton, OH 45424
Shawn H
Job Details:
07/30/2020
REFRIGERATOR MAYTAG MFW2055FRZ00
Installed all provided parts. Unit is running and cooling as it should. No more noise from fan. Advised customer that temps would be within normal in 24 hours. All ok.
Near West Chester Township, OH 45069
Steve G
Job Details:
07/30/2020
REFRIG/SIDE-BY-S GENERAL ELECTRIC GSE25GGHNCWW
Customer states that the unit is not freezing the ice cream. Remove the back wall to expose the evaporator and noticed that the unit has a restriction . Customer is calling vendor.
Near Springboro, OH 45066
Steve G
Job Details:
07/30/2020
REFRIGERATOR WHIRLPOOL WRF757SDEM00
Unit is leaking. Found the refrigerator section defrost drain line is clogged. Removed back section and removed drain cover. Thawed out and flush out with hot water. Cycled.
Near Middletown, OH 45042
Steve G
Job Details:
07/30/2020
WASHER GE GFW650SPN0SN
Customer ask to switch door on dryer and swap the washer and dryer around.
Near Dayton, OH 45410
Shawn H
Job Details:
07/30/2020
OVEN LG LRG3061ST/01
Installed new oven igniter and preheated unit to 350 to test. Unit is heating up as it should and igniter is drawing correct amperage. No more F9 error. All ok.
Near Englewood, OH 45322
Shawn H
Job Details:
07/30/2020
REFRIGERATOR KENMORE 253.533223
"Unit is 17 years old in barn. Upon arrival customer stated that both sides aren’t cooling properly. Unit is sitting at about 60 degrees in both sections. Compressor is running, condenser fan is running, evaporator fan is running, damper is operating correctly. Removed evaporator to inspect frost pattern. Unit has frost on the capillary tube only. No frost pattern across the rest of the evaporator. Unit has a leak in the system. Due to age customer does not wish to repair."
Near New Lebanon, OH 45345
Shawn H
Job Details:
07/30/2020
DISHWASHER FRIGIDAIRE FFCD2413US2A
"Installed wash motor and ran unit to test. Unit fills, washes, heats, and drains as it should. All ok."
Near Enon, OH 45323
Shaun S
Job Details:
07/30/2020
REFRIGERATOR SAMSUNG RF26VABWP/XAA
"Removed and replaced main board on unit, ran and checked out, unit checks ok"
Near Dayton, OH 45403
Shawn H
Job Details:
07/30/2020
DRYER GE GLEQ332AS2
"Upon arrival found start knob split and spinning on shaft. Turned shaft with pliers and unit started fine. Unit needs knob. Picked up from DAP and installed. All ok. Please mail out invoice. ; pckd up 1 134042800 (knob,rotary (wht))"
Near Springfield, OH 45505
Shaun S
Job Details:
07/30/2020
WASHER GE GTW460ASJ8WW
"Upon arrival could not duplicate noise customer was hearing tried running cycle and also rinse and spin cycle, no noise present at this time, tested with customer present"
Near Rossburg, OH 45362
Kevin
Job Details:
07/30/2020
WASHER SPEED QUEEN AWNE9RSN115TW01
"Replaced upper control, did a quick rinse and spin. Unit checks ok."
Near Beavercreek, OH 45430
Shawn H
Job Details:
07/30/2020
MICROWAVE KENMORE 790.8033331
"Upon arrival customer stated that unit sparks occasionally but doesn’t heat. Ran unit to test. No sparks but also low amp draw. All micro switches are good, good voltage from control to hv transformer, voltage to mag tube but no operation. Unit needs mag tube. Due to cost of repair customer is going to shop around and decide if they want to replace or repair."
Near Dayton, OH 45409
Shawn H
Job Details:
07/30/2020
DRYER LG DLE3170W
Upon arrival customer stated that unit heats but take several cycles to dry. Ran unit in timed dry on high heat to check temp as and air flow. Unit is cycling between 138-160 and has great air flow at exterior. Checked lint screen for blockages. None present. Checked for error codes none found. Moisture sensor is reading properly as are thermistors. Temps thermistors show on control match what I was getting at the exterior. Could not duplicate concern of long dry times. Advised customer to run unit and call in if problem reoccurs.
Near Arcanum, OH 45304
Kevin
Job Details:
07/30/2020
REFRIGERATOR FRIGIDAIRE LFSS2612TE2
"Unit had water fill tube completely frozen up, prior to water was leaking and overflowing everywhere in and behind evap cover etc. removed all and cleared ice and steamed. Cleared fan evap etc. pulled fill tube cleared and checked for cracks. Installed all, of course customer had turned unit up all the way to highest settings, customer adult son said they had noticed water pressure been lower. Could not remove filter suspect it was frozen in place. Turned down settings to 5 for each compartment, told son to let it cool and balance out, later pull the water filter to check. Also customer has old copper line running to basement. Told him need to pull water line off and check water pressure in the bucket. Possibly low water pressure has caused this to happen. Unit checks ok."
Near Englewood, OH 45322
Shaun S
Job Details:
07/30/2020
DISHWASHER FRIGIDAIRE FFCD2413UW0A
"Removed and replaced both boards on unit, ran and checked out, unit checks ok"
Near Dayton, OH 45406
Shaun S
Job Details:
07/30/2020
REFRIGERATOR KENMORE 596.729592
"Removed and replaced gasket on unit, checked for sealage unit checks ok"
Near Dayton, OH 45404
Shaun S
Job Details:
07/30/2020
DRYER - ELECTRIC GENERAL ELECTRIC GTD45EASJ2WS
"Removed and replaced parts on unit, ran and checked out, unit checks ok"
Near Miamisburg, OH 45342
Kevin
Job Details:
07/30/2020
REFRIGERATOR FRIGIDAIRE FFRU17B2QWD
Installed evaporator coil and heat exchanger and recharge unit checked for leaks found no leaks at this time
Near Dayton, OH 45424
Shaun S
Job Details:
07/30/2020
OVEN WHIRLPOOL GGE388LXQ03
"Removed and replaced switch membrane and also main board on unit, ran and tested unit checks ok"
Near Greenville, OH 45331
Kevin
Job Details:
07/30/2020
REFRIGERATOR GE GNE25JMKGFES
Install new compressor and re-charged unit and checks OK
Near Dayton, OH 45424
Shaun S
Job Details:
07/30/2020
WASHER WHIRLPOOL WTW7500GC2
"Removed and replaced inlet water valve on unit, ran and checked out, unit checks ok"
Near Miamisburg, OH 45342
Tim
Job Details:
07/30/2020
DISHWASHER FRIGIDAIRE FGID2474QF0A
Replaced pressure switch. Checks ok ; ordrng 1 A00055406(TS) (SWITCH)
Near Troy, OH 45373
Steve
Job Details:
07/30/2020
REFRIGERATOR SAMSUNG RF23M8070SR/AA
"Icemaker is completely frozen over, need to install icemaker service kit; rqstng P&A on 1 DA82-02638A (I’M SVC KIT (MARCONE))"
Near Versailles, OH 45380
Kevin
Job Details:
07/30/2020
REFRIGERATOR LG LFXS28566M/00
"Replaced parts, tested unit. Checks ok."
Near New Carlisle, OH 45344
Steve
Job Details:
07/30/2020
REFRIGERATOR SAMSUNG RF20HFENBWW/US
POWERCORD ground terminal is missing ; ordrng 1 3903-000796 (POWER CORD)
Near Greenville, OH 45331
Kevin
Job Details:
07/30/2020
WASHER MAYTAG A107
Unit is a very old Maytag washer probably over 30 years. Customer said unit seems to keep filling possible water level/pressure switch problem. Customer looking to get new washer.
Near West Chester Township, OH 45069
Steve G
Job Details:
07/30/2020
DISHWASHER - BUI GE PDT715SMN0ES
Unit is loud in wash. ; ordrng 1 1111 (COMPLETE WASH MOTOR ASSY/.)
Near West Chester Township, OH 45069
Steve G
Job Details:
07/30/2020
RANGE - ELECTRIC GE CHS950P2M1S1
Unit shuts off shortly after starting the oven or burners. Customer has to shut off breaker and it may sometimes work. The touch pad did not respond as well. ; ordrng 1 WB27X32103 (MAIN BOARD ON THE BACK ) and 2 WB27X32505 (LEFT AND RIGHT ENCODER)s and 1 WB56X32506 (USER CONTROL )
Near Fairborn, OH 45324
Shawn H
Job Details:
07/30/2020
REFRIGERATOR SAMSUNG RF261BEAESR/AA
"Unit is 4 years old in kitchen. Upon arrival customer stated that ice forms under deli drawer, frost built up in freezer and freezer ice maker is inop. Water is coming from the defrost drain. Drain is blocked causing water to overflow. Frost build up is due to w broken rail. The detention isn’t keeping the door shut. This allows warm air in with moisture. Ice maker will cycle but bonds up and is sluggish. Unit needs ice maker, drain kit, and both rails. Collected deductible by card.
Near Covington, OH 45318
Kevin
Job Details:
07/30/2020
DISHWASHER BOSCH SHEM63W56N/13
"Found piece of plastic in drain sump area. Cleared and had unit fill,wash and drained ok. Collected service call fee."
Near Versailles, OH 45380
Kevin
Job Details:
07/30/2020
REFRIGERATOR SAMSUNG RF28HFEDBSR/AA
"Ordered wrong evap cover, will send back. Installed old evap cover should be ok. Removed black tar junk , and cleaned of defrost thermistor. Made sure it was in correct position. Also increased, defrost time on unit through ui. Installed customers old evap cover. Charged labor."
Near Dayton, OH 45416
Shaun S
Job Details:
07/30/2020
DRYER KENMORE 110.863708
"Upon arrival found that complaint given to us was not correct, unit is running and heating but timer not operating correctly and operating stat needs changed.....thermostat is NLA according to DAP and also by Shari. Collected deductible of 100.00 via check #555; ordrng 1 692226 (TIMER) and 1 694674 (STAT)"
Near Dayton, OH 45416
Shaun S
Job Details:
07/30/2020
REFRIGERATOR FRIGIDAIRE FFFU13F2WW
Upon arrival found that unit is operating normally now but customer stated that unit alarm goes off every other day and the only way to get it to stop is by unplugging and replugging back in....Contacted tech support and spoke to Gary and was asked to change out main board ; ordrng 1 5304521525 (BOARD )
Near Greenville, OH 45331
Kevin
Job Details:
07/30/2020
DISHWASHER WHIRLPOOL WDTA50SAHW0
"Dishwasher roller broken on upper rack. Gave estimate for new rack adjusters, via text to mother, as customer daughter was home.; ordrng 1 W10712395 (adjuster KIT)"
Near Dayton, OH 45419
Tim
Job Details:
07/29/2020
REFRIGERATOR ELECTROLUX PLHS269ZCB2
Replaced leaking icemaker. Checks ok; used 1 241798224 (ICE MAKER) from stock
Near Kettering, OH 45419
Tim
Job Details:
07/29/2020
DISHWASHER FRIGIDAIRE FGHD2433KF1
Checked unit over found that the unit was backing up into the dishwasher. Fixed drain hose setup and let customer know dispenser needed replaced. He wants to hold off on dispenser for now. Quoted 150 to install dispenser part included.
Near Franklin, OH 45005
Tim
Job Details:
07/29/2020
WASHER GENERAL ELECTRIC GTW720BSN0WS
Nut came loose on bottom. Reattached nut. Checks ok
Near Centerville, OH 45459
Tim
Job Details:
07/29/2020
WASHER MAYTAG MVWB855DC3
Replaced parts listed. Checks ok
Near Dayton, OH 45459
Tim
Job Details:
07/29/2020
REFRIGERATOR KITCHEN AID KFXS25RYMS0
Cleared frozen drain. Checks ok
Near Springboro, OH 45066
Tim
Job Details:
07/29/2020
REFRIGERATOR GE GSS25GSHNCSS
Replaced main control. Checks ok
Near Dayton, OH 45458
Tim
Job Details:
07/29/2020
REFRIGERATOR KITCHEN AID KSC525INSS01
Checked unit over found that the refrigerator had a plugged water line in the dispenser door. Cleared line. Checks ok
Near Dayton, OH 45417
Tim
Job Details:
07/29/2020
REFRIGERATOR KITCHEN AID KFCS22EVMS1
Reset control and unit started cooling compressor wasn’t running. Checks ok unit 10 years old in the kitchen
Near Dayton, OH 45458
Tim
Job Details:
07/29/2020
DISHWASHER KITCHEN AID KDTM404KPS0
Checked unit over found terminal on heater melted. Replaced terminal. Checks ok
Near Troy, OH 45373
Steve
Job Details:
07/29/2020
WASHER WHIRLPOOL GHW9150PW4
Communication error. F11 MCU and CCU signal. Unit uneconomical for repair due to parts cost
Near Dayton, OH 45419
Tim
Job Details:
07/29/2020
REFRIGERATOR FRIGIDAIRE LGUB2642LF4
Replaced fill valve and icemaker. Ok
Near Mason, OH 45040
Steve G
Job Details:
07/29/2020
REFRIGERATOR WHIRLPOOL WRF535SMBM
Unit will not stop making ice. Found that the metal arm came out of the hole. Reseated.
Near Dayton, OH 45459
Tim
Job Details:
07/29/2020
DRYER MAYTAG MEDB835DW3
Checked unit over found out the washer had been pushed back to far and was crushing the vent pull the washer out and adjusted vent. If customer continues to have issues with trying they need to have the inside of their vents cleaned in the building. No issues with the dryer
Near Liberty Township, OH 45044
Steve G
Job Details:
07/29/2020
DRYER - ELECTRIC MAYTAG MEDB835DW4
"Motor just hums. Found that the blower wheel was cracked and got caught causing the motor not to turn. Installed new blower wheel, cycled. ; used 1 W697772 DN (BLOWER WHEEL) from stock"
Near Liberty Township, OH 45044
Steve G
Job Details:
07/29/2020
DISHWASHER - BUI GENERAL ELECTRIC GDT535PSM4SS
"unit is loud. Found that the motor is missing a bracket and is laying on the floor. Customer tried to use the unit and shut it off when it she heard the noise and did try it again. Customer never did a full load of wash due the noise. Customer is contacting the builder. Does not want repair."
Near Middletown, OH 45042
Steve G
Job Details:
07/29/2020
WASHER WHIRLPOOL WTW5000DW1
Unit is hard to start and is getting loud. Calibrated the unit and cycled several times. Did remove some coins between the washplate and the spin basket.
Near Springboro, OH 45066
Steve G
Job Details:
07/29/2020
REFRIGERATOR LG LFX31925ST/02
Installed new control panel for customer;.
Near Centerville, OH 45458
Tim
Job Details:
07/29/2020
REFRIGERATOR KITCHEN AID KRMF706ESS01
Replaced evaporator fan and cleared frost build up adjusted thermistor. Checks ok. Failure is due to normal wear and tear.
Near Dayton, OH 45429
Steve G
Job Details:
07/29/2020
REFRIGERATOR SAMSUNG RF4287HARS/XAA 01
Freezer is not cooling as it should. Email customer est. Gave the customer an est. they are going to think about the repair. If they want repaired please preorder the parts.
Near Dayton, OH 45406
Shawn H
Job Details:
07/29/2020
REFRIGERATOR FRIGIDAIRE FFHS2611PFEA
Unit is 4 years old in kitchen. Upon arrival customer stated that at first both sides wouldn’t cool then freezer started cooling fine. Found evaporator damper not opening and not allowing air flow to fresh food side. Also found ice maker fill tube leaking and building up ice around fan. Suspect fan quit and caused no cool in both sections. Replaced ice maker fill tube and insulated around it. Replaced damper and ran to test. All ok. Advised customer that temps would be normal in 24 hours. ; used 1 241796401 (
Near Englewood, OH 45322
Shawn H
Job Details:
07/29/2020
RANGE BOSCH HEI8054U/01
Installed 2 switches for left rear and right front burners. Cycled to test and all work as they should. All ok.
Near Englewood, OH 45322
Shawn H
Job Details:
07/29/2020
REFRIGERATOR FRIGIDAIRE LFHB2751TF1
Upon arrival customer stated that even though unit doesn’t have a lower ice maker when the upper cycles water fills the freezer but no water to upper. Removed ice from freezer and pulled unit to inspect. Found upper and lower supply line swapped at valve. Attached lines to proper valves and cycled to test. All ok no more leaks.
Near Englewood, OH 45322
Shawn H
Job Details:
07/29/2020
REFRIGERATOR WHIRLPOOL ASI2175GRS00
"Upon arrival found unit with hole in ice bucket. Replaced ice bucket and cycled to test. Nothing binding up, both cubed and crushed work as they should. All ok."
Near Brookville, OH 45309
Shawn H
Job Details:
07/29/2020
DISHWASHER GE GSM603P-48AW
Installed new sump assembly and ran to test. Unit is quieter than it was. No leaks all ok.
Near Dayton, OH 45405
Shawn H
Job Details:
07/29/2020
DISHWASHER GENERAL ELECTRIC n/a
Unit is 13 months old in kitchen. Ran unit in normal wash to test for leaks. Unit didn’t leak during cycle. Forced unit to drain to check for leaks from drain. No leaks. Ran cycle again and found small leak at door on the right. The unit wasn’t level so the door wasn’t sealing well on the right. Leveled unit and ran to test. No more leaks from machine. Customer states that it was a large leak and the machine wasn’t running when noticed. Advised customer that leak may be from other plumbing. Will call AHS to inform.
Near Dayton, OH 45402
Shawn H
Job Details:
07/29/2020
WASHER FRIGIDAIRE FTF530FS3
"Unit is 11 years old in laundry closet. Found door switch getting voltage to it but not from it to timer. Unit needs door switch. Picked up from DAP and replaced. Ran unit to test. Unit will fill, agitate, drain, and spin as it should. All ok. ; pckd up 1 131763256 (DOOR LOCK)"
Near Dayton, OH 45424
Shaun S
Job Details:
07/29/2020
DISHWASHER ESTATE TUD6710SQ0
"Upon arrival installed new water valve for customer, explained valve is in and wired up but they will have to get a plumber to hook up water supply to unit, contacted Chris was told that is not something that we do but a plumber would have to"
Near Middletown, OH 45044
Steve G
Job Details:
07/29/2020
REFRIGERATOR FRIGIDAIRE FFTR1814TW0
Spoke to john at the warranty company and due to the conditions they are going to have another company out.
Near Dayton, OH 45414
Shaun S
Job Details:
07/29/2020
WASHER GE WHDSR315D5WW
"Upon arrival found that timer was not working on unit, removed and replaced timer on unit, rannand checked out, unit checks ok upon departure"
Near Lewisburg, OH 45338
Shaun S
Job Details:
07/29/2020
WASHER SPEED QUEEN AWN63RSN115TW01
"Upon arrival found that inlet screen on back of valve clogged up, cleared screen ran and checked out unit checks ok"
Near Lebanon, OH 45036
Steve G
Job Details:
07/29/2020
OVEN GE JT5500SG6SS
Installed new main board and upper and lower fan. Cycled.
Near Greenville, OH 45331
Kevin
Job Details:
07/29/2020
DISHWASHER BOSCH SHEM3AY56N/24
"Replaced parts, filled rinse aid, light was on but after filling the light went off. Unit checks ok."
Near Greenville, OH 45331
Kevin
Job Details:
07/29/2020
MICROWAVE GE JVM6175EK3ES
"Replaced parts, spliced wiring. Tested unit checks ok, showed customer husband."
Near West Milton, OH 45383
Shaun S
Job Details:
07/29/2020
DRYER GE GTD42EASJWW
"Upon arrival ran and tested unit and found zero issue of any noise coming from unit, tried different cycles. Unit checks ok"
Near Washington Township, OH 45458
Tim
Job Details:
07/29/2020
DISHWASHER BOSCH SHP7PT55UC/07
Checked unit over found unit needs new control and motor. Due to F09 error code. Unit is 5 years old in the kitchen. Control is NLA per DAP.; rqstng P&A on 1 12008381 (WASH MOTOR) and 1 12008382(NLA) (CONTROL)
Near Dayton, OH 45458
Tim
Job Details:
07/29/2020
REFRIGERATOR LG LFC25760SW
Needs middle shelf and crisper shelf. Not normal wear and tear. Picture attached.; rqstng P&A on 1 3550JJ0009A (SHELF) and 1 3550JL1010A (CRISPER SHELF)
Near Cable, OH 43009
Steve
Job Details:
07/29/2020
WASHER GENERAL ELECTRIC GTW335ASN0WW
Washer is always going off balance and tearing close up found deformed agitator which needs replaced also recommend new suspension rods ; ordrd 2 WH16X26910 (rod & spring asm rig)s and 2 WH16X26911 (rod & spring asm lef)s and 1 WH43X26845 (agitator asm)
Near Tipp City, OH 45371
Steve
Job Details:
07/29/2020
DISHWASHER FRIGIDAIRE FGID2466QF6A
Spray arm came apart and melted to heater. Need new spray arm; ordrd 1 5304507158 (spray arm)
Near Tipp City, OH 45371
Steve
Job Details:
07/29/2020
LAUNDRY CENTER FRIGIDAIRE FFLE3911QW0
Dryer shuts off after seven seconds of running. Unit just keeps beeping at you and will not start again recommend new control board. Five years old located in laundry room; rqstng P&A on 1 5304500452 (board CONTROL)
Near Tipp City, OH 45371
Steve
Job Details:
07/29/2020
RANGE FRIGIDAIRE FEF336ECE
Control pad and keyboard is not responding. Also guide gear for the door broken not allowing it to close; ordrd 1 3051163 (GUIDE GEAR) and 1 316220729 (OVERLAY) and 1 5304518660 (CLOCK ASSEMBLY )
Near Tipp City, OH 45371
Steve
Job Details:
07/29/2020
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA
"Install another flex zone control and LED lighting is still out on unit. Recommend new drawer with wiring harness; rqstng P&A on 1 DA82-02161N (FLEX ZONE DRAWER) and 1 DA96-00641B (HARNESS), states that autho needed"
Near Mason, OH 45040
Steve G
Job Details:
07/29/2020
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA 12
Unit is not making ice and the container is cracked. ; rqstng P&A on 1 1111 (ICE CONTAINER ) and 1 DA82-02673A (;ICE MAKER KIT)
Near Dayton, OH 45403
Shawn H
Job Details:
07/29/2020
WASHER GE GTW220ACK6WW
"Upon arrival found unit with F23, F27, F31, F29, and F28 errors. F23 is a critical lid lock failure code. Other codes are OBB and options codes. Unit won’t lock lid or senses lid closed. No signs of damage to lock. Getting voltage from control but no operation. This will prevent it from spinning out. Unit needs lid lock. Cannot test spin at this time. If lid won’t lock unit won’t spin. ; ordrng 1 WH01X27954 (lid lock quick relea)"
Near Dayton, OH 45403
Shawn H
Job Details:
07/29/2020
RANGE PREMIER P36S328BP
Installed spark module and ran to test. Unit will ignite but is extremely sluggish and does not strike as fast as the other module strikes. No loose wires or loose grounds. Reorder spark module. ; ordrng 1 2356 (spark module (PW))
Near Dayton, OH 45406
Shaun S
Job Details:
07/29/2020
REFRIGERATOR GE TBF15SMC
"Waiting for approval. Upon arrival found that unit has a defective fan motor evap, found that fan has been on backorder from April contacted Dap and Shari to confirm ; ordrng 1 WR60X30349 (evaporator fan motor)"
Near Eaton, OH 45320
Shaun S
Job Details:
07/29/2020
DISHWASHER SAMSUNG DW80H9970US/AA
"Unit needs new user interface board along with main board, customer getting error code for communication error ; ordrng 1 MAINBOARD and 1 USERINTERFACE"
Near Eaton, OH 45320
Shaun S
Job Details:
07/29/2020
WASHER SPEED QUEEN AWNE9RSN115TW01
"Pre ordering boards for customer to fix spin issue with unit, spoke to customer over phone let them know we are ordering parts and will return ; ordrng 1 BOARDBEHINDCONSOLE and 1 MAINBOARD"
Near Ansonia, OH 45303
Kevin
Job Details:
07/29/2020
WASHER WHIRLPOOL WTW8500DC2
"Lid lock has malfunctioned.; rqstng P&A on 1 W10810403 (lid lock assy)"
Near Union City, IN 47390
Kevin
Job Details:
07/29/2020
REFRIGERATOR KITCHEN AID WRV986FDEM01
"Upon arrival took temp checks unit was at around 0F in freezer and low to mid 40s in fresh food section. Control was set to -2F and 36F. Evap,fan is running and you can feel air coming through the vents and icemaker vent. Did test 39 again this time unit showed defrost thermistor ok. saved tckt"
Near Arcanum, OH 45304
Kevin
Job Details:
07/29/2020
DISHWASHER FRIGIDAIRE FGHD2465NW1A
"Upon arrival customer claimed they had done 1 cycle of washing and it completed without issue... then later on unit started to try to run wash motor on its own so they had to turn off the breaker. Had customer power back on, indeed wash motor try to run on its own without water. Was able to get unit to cancel and run drain pump, then immediately goes back into running wash motor.; rqstng P&A on 1 154886103 (board MAIN)"
Near Versailles, OH 45380
Kevin
Job Details:
07/29/2020
REFRIGERATOR SAMSUNG RF25HMEDBSG/AA
"Upon arrival took temp checks frig was ok freezer little warm around 12-15F temp customer had control set to 5F. Asked customer details on sound, hard to describe. Pulled out unit, unplugged, didnt hear anything abnormal.... waited couple of minutes, plugged back in... had to wait at least 10 mins or more for it to startup. Compressor started without issue at that time. Had not removed anything, noticed process stub pushing on back cover but didnt seem to make a difference. will leave open and will look to stop in couple of days to do some temperature checks. ; saved tckt"
Near Centerville, OH 45458
Tim
Job Details:
07/28/2020
RANGE SAMSUNG FTQ387LWGX/XAA
Repaired wiring and switch assembly for front right burner. Checks ok
Near Washington Township, OH 45458
Tim
Job Details:
07/28/2020
REFRIGERATOR KITCHEN AID KSF26C7XYY04
Checked unit over found unit wasn’t cooling has sealed system leak. Customer to decide on repair.