Local Reviews
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Jeffrey G.
WASHER WHIRLPOOL WTW6400SW3 Bearing is out. Drain pump loud. Struts worn. Water on rotor and stator.parts =494.07. Labor 256.00. Tax 90.20 =840.27. Sent info to vendor
Kevin S.
WASHER WHIRLPOOL WTW8540BW0 "Rotated drum by hand, loud roaring noise took video. Pulled unit out and propped up to look underneath, no abnormal wear or any signs of overloading or wear to flooring. Put unit in a quick rinse and spin, when spinning out unit is very noisy, again took video. Will get estimate on parts repair and 2x extra labor cost.; rqstng P&A on 1 W10381077 (tub-outer) and 1 W10820039 (hub) and 1 WP8533953 (screw) and 1 WPW10076270 (screw)"
Jeffrey G.
DISHWASHER SAMSUNG DMT400RHS/XANADU Unit not draining. Cleared drain hose and sump. Ok. Send copy to Cust hard copy. No e mail.
Kevin M.
REFRIGERATOR FRIGIDAIRE LFSS2312TF0 Lower bearings on door not closing the door; ordrng 1 241856502 (plate-door closer) and 1 242000502 (bearing-hinge) and 1 242034601 (bracket-lower hing)
Jeffrey G.
WASHER SAMSUNG WF42H5200AP/A2 Replaced inverter board..run in quick wash cycle.went through whole cycle ok
Kevin M.
REFRIGERATOR SAMSUNG RF28HDEDTSR/AA Error code 25 def sensor &ff EVAP Fan assy ; ordrng 1 DA47-00244U (DEF HEATER) and 1 DA97-12608A (FF FAN ASSY )
Brad A.
DRYER SAMSUNG DV395ETPASU/A1 "Unit will not heat, found heating element open.installed new element. Unit is working properly.; used 1 DC97-14486A (TS) (ELEMENT) from stock"
Kevin M.
REFRIGERATOR SAMSUNG RF25HMEDBSG/AA Error code is 22E need to order new ff fan assy & door gasket is torn ; ordrng 1 DA97-05253U (GASKET) and 1 DA97-13757B (FF FAN ASSY)
Kevin M.
REFRIGERATOR SAMSUNG RF28HFEDTWW/AA Error codes 22 & 25 FF fan assy & Defrost sencor ; ordrng 1 DA47-00244U (DEF HEATER) and 1 DA97-12608A (FF FAN)
Kevin M.
REFRIGERATOR LG LFX28968ST/01 Doors arenÕt shutting properly hinges wore; ordrng 1 AEH36821901 (HINGE) and 1 AEH73577637 (HINGE) and 1 AEH73577638 (HINGE) and 1 AGU73530705 (FLIPPER MULLION) and 1 MBJ62121901 (HINGE) and 1 MHU61981201 (SPANNER)
Brad A.
DRYER SAMSUNG DV42H5000EW "Found heating element open, unit will not heat. Installed new element. Unit is heating properly.; used 1 DC97-14486A (TS) (ELEMENT) from stock"
Jeffrey G.
DRYER LG DLEX7600KE Replaced broken door hinge. Ok
Brad A.
REFRIGERATOR WHIRLPOOL WRT311FZDB01 Installed new evaporator fan motor. Unit is cooling properly. Checks ok.
Brad A.
RANGE SAMSUNG SMH9207ST "Found unit not coming on with proper voltage is applied.Talked to Andre @ Techline, found voltage coming to main control board but nothing turning on. Needs main control.Customer still deciding on repair."
Brad A.
REFRIGERATOR FRIGIDAIRE LGHB2867PF7A "Found ice maker not making ice, installed new ice maker, found ice maker water valve stuck closed, installed new valve. Unit is working properly. ; used 1 242253002 (TS) (VALVE), and 1 243297606 (TS)
Jeffrey G.
DRYER GE GTD65EBSJ3WS Cleared moisture sensor bars had a lot of hair and strings attached to it fooling unit to think load was dry. Check air output with venting to outside off. Dryer ok. Also Cust to keep door to laundry room open. Door not louverqm
Jeffrey G.
WASHER AMANA NFW7200TW Needs door lock latch mechanism. 8182634 96.19 ; ordrng 1 8182634T.S. (DOOR LOCK T.S.)
Jeffrey G.
REFRIGERATOR SAMSUNG RF267ACRS/XANADU 01 Needs drain tube kit and evap. Cover. Cust okd repair; ordrng 1 DA82-01415A (DRAIN KIT) and 1 DA97-07190H (EVAP. COVER F.F.SECTION)
Jeffrey G.
WASHER LG WM2455HW Needs hot water valve; ordrng 1 5220FR2006H (VALVE HOT)
Jeffrey G.
DRYER AMANA NED4655EW1 Replaced heater. Cust has clogged venting..; ordrng 1 279838T.S. (HEATER T.S.)
Jeffrey G.
WASHER AMANA NFW7200TW Replaced door switch ok. No pt wt because pt replaced was used.
Jeffrey G.
REFRIGERATOR FRIGIDAIRE FGHC2331PFAA Mfd 01/15. Cleared ice build up around evap. Fan motor from splash over of fill tube. Wrapped filltube with electrical tape to prevent water splash over. Unit dropping temp. 65 to 52 in 5 min. Ok. Needs display panel on freezer door.; ordrng 1 242058232 (DISPLAY PANEL)
Brad A.
DISHWASHER FRIGIDAIRE FFCD2413UB1A "Found leak at drain hose, ordered new drain hose.; ordrng 1 807117001 (hose)"
Brad A.
REFRIGERATOR FRIGIDAIRE LFHB2751TF0 "Found frost covering freezer ceiling, customer recorded video of fan rattling due to frost/ice build up. Sound only happens at random times. Found seal not making good contact on lower right side of cabinet. Ordered new gasket.; ordrng 1 5304501270 (gasket)"
Tim R.
OVEN GE JS630DF4CC Checked unit over found that the unit wasnÕt heating on the front two burners. Found main wiring harness melted. Repaired harness. Checks ok.
Tim R.
WASHER MAYTAG MHW6630HW0 Checked unit over found a broken wire to the fill valve so unit wasnÕt allowing unit to fill with water. Checks ok.
Tim R.
RANGE HOTPOINT RB787W5WW Repaired broken wire that was shorting unit out on heater. Checks ok
Tim R.
RANGE WHIRLPOOL WFE320M0ES1 Replaced oven probe due to out of ohm range and not sensing correct temperature. Checks ok; used 1 W10181986 (OVEN PROBE) from stock
Tim R.
DRYER SAMSUNG DVG50M7450W/A3 Replaced parts listed. Tested unit. Checks ok
Tim R.
REFRIGERATOR SAMSUNG RF23J9011SR/AA Replaced ice maker fixed water leak. Checks ok; used 1 DA97-13718C (IMK) from stock
Tim R.
REFRIGERATOR FRIGIDAIRE FFTR1821TB0 Replaced evaporator fan. Checks ok; used 1 242219204 (BLOWER) from stock
Tim R.
DISHWASHER FRIGIDAIRE LGID2478SF0A Checks unit over found that the unit was giving an I30 error code. Replaced pressure switch due to overfilling with water. Tested. Checks ok.
Tim R.
DRYER SAMSUNG DV45H6300EG/A3 "Replaced idler and support roller. Checks ok; used 1 DC93-00634A (IDLER PULLEY), and 1 DC97-16782A (PLASTIC SUPPORT) from stock"
Steve M.
REFRIGERATOR LG LRBC22522WW Installed new icemaker. Test cycled and unit filled properly
Steve M.
RANGE HOOD FABER n/a "Blower in range hood will not run, making strange noise. Removed duct assembly and filters removed blower housing. Found set screw securing blower wheel to motor shaft loose causing bLower wheel not to turn. Tightened set screw. Oiled fan bearings. Reattached control housing. Ran all functions of range hood. Everything works fine now"
Steve M.
WASHER WHIRLPOOL WTW7040DW0 "Installed parts listed, Washer running properly."
Steve M.
COOKTOP WHIRLPOOL GJC3034LB02 Front left Unit not heating properly. Found loose corroded connection on infinite switch causing erratic operation. Removed and replaced wire terminal. Heating element heating properly.
Steve M.
MICROWAVE WHIRLPOOL GH7208XRY3 Unit has F9Q error code. Comm error between touch panel and main control. Touch panel is NLA
Steve G.
DISHWASHER BOSCH SHPM65W55N/01 Customer states that the top rack tines are started to rust. Spoke to Ashley at AIG. They do not cover the install or rusted parts.
Steve G.
WASHER LG WM4370HKA Customer states that the tub is banging. Found a shock that came apart. reseated the shock. Test ok.
Steve G.
REFRIGERATOR FRIGIDAIRE LGHB2869TF4 Installed new icemaker filter with upgrade kit cycled water test OK
Steve G.
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA 02 Customer states that the refrigerator section fan is loud and then stoped. Installed new temp sensor. Installed new evap motor. Cycled. ; pckd up 1 DA31-00146E (EVAP FAN) and 1 DA32-00011C (TEMP SENSOR )
Steve G.
REFRIGERATOR SAMSUNG RF23HCEDBSR/AA Customer states the the unit refrigerator section fan is making a loud noise. Customer did send a video of the noise. Tech did install new temp sensor. Cycled. No error codes came up. ; pckd up 1 DA32-00011C (TEMP SENSOR )
Tim R.
DRYER SAMSUNG DV400EWHDWR/AA Called vendor and unit not economical to repair. Putting into options. No repair per Todd; rqstng P&A on 1 DC93-00101M(DO) (MOTOR ) and 1 DC97-16812C(DO) (DRUM) and 1 DC97-17076A(DO) (DRUM ROLLER SUPPORT)
Shawn H.
REFRIGERATOR FRIGIDAIRE LFHT2117LW9 "Checked unit and found ice maker mold leaking near module and fill tube leaking. Replaced both and ran to test. All ok. ; used 1 241796405 (TUBE), and 1 241798231 ("
Shawn H.
WASHER MAYTAG MVWB300WQ2 Installed all provided parts and ran to test.
Shawn H.
WASHER MAYTAG MVWB835DW1 "Installed all provided parts, ran calibration, and ran to test. All ok."
Tim R.
RANGE BOSCH NETP668SUC Needs touchpad due to not responding; ordrng 1 11016599 (TOUCHPAD)
Tim R.
DRYER MAYTAG MED6630HW0 "Replaced door catch, checks ok; ordrng 1 W10208254(TS) (DOOR CATCH)"
Shaun S.
REFRIGERATOR GE PFS22SISBSS "Removed and replaced board and evap motor on unit, ran and checked unit checks ok"
Shaun S.
WASHER WHIRLPOOL WTW7040DW1 "Removed and replaced console panel and main board on unit, ran and checked out, unit checks ok"
Shaun S.
WASHER SAMSUNG WA48J7700AW/A2 "Upon arrival removed and replaced agitate cap on unit, ran and checked out, unit checks ok"
Kevin S.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA "Replaced parts as needed, auger motor has damage new, however not needed will return part. service bulletinASC20170602002. Unit checks ok."
Kevin S.
RANGE LG LRE3061BD/00 "Replaced parts unit, had customer come check out, cooktop, bake and broil functions check ok. Display and sound beep check ok."
Kevin S.
REFRIGERATOR WHIRLPOOL GD5DHAXVA00 "Replace optical sensor parts, unit filled with water properly. Unit checks ok. Customer had previously purchased a new icemaker from us, not been used, will return to office spoke with shari on refund and gave cc number. Secured part core for return."
Tim R.
HOME LAUNDRY ELE FRIGIDAIRE FFLE4033QW0 Replaced shorted control. Repaired broken wire to drain pump and secured properly. Replaced pressure switch due to filling with incorrect amount of water. Ran unit through multiple test cycles with Frigidaires tech line to make sure everything was operating properly. Show me Sarah unit was spinning out correctly. Checks OK
Steve M.
DISHWASHER GE GDT580SSF8SS Unit is not heating. Found bad relay and open element in circuit. Need control and heater; ordrd 1 WD05X24776 (HEATER) and 1 WD21X24797 (MAIN CONTROL )
Kevin M.
REFRIGERATOR SAMSUNG RF23HCEDBSR/AA Unit was put into demo mode
Kevin M.
REFRIGERATOR SAMSUNG RF263BEAESR/AA Kent with dealer had me call vendor Jessica could not get visual support so took picture and sent to vendor
Kevin M.
REFRIGERATOR SAMSUNG RF23HCEDBWW/AA Installed parts per ice bulletin and took pictures as I went and checks. Ok
Kevin M.
REFRIGERATOR FRIGIDAIRE FGHS2655PF5A Installed parts and adjusted fill tube on ice maker and checks ok
Kevin M.
REFRIGERATOR FRIGIDAIRE LGHT2137NF0 IMk is leaking replace IMk and checks ok; used 1 241798224 (IMK) from stock
Jeffrey G.
REFRIGERATOR FRIGIDAIRE FFHS2311LBLA Used liner tape on major areas. Cust has mostly in fresh food section. Ok
Jeffrey G.
REFRIGERATOR FRIGIDAIRE LGHB2869TF3 Replaced imk fan motor ok fan runs now.
Steve G.
REFRIGERATOR FRIGIDAIRE LFSS2312TP0 Customer states that the unit is leaking. Found that the brown water line had several leaks in the seam.241983814 filter housing. 242220204 water line. ; ordrng 1 241983814 (housing-water filt) and 1 242220204 (tube-water)
Jeffrey G.
REFRIGERATOR SAMSUNG RF265BEAESG/AA "Replaced imk, ice bucket and clip kit. Adjusted water line to fill imk ok"
Steve G.
WASHER SAMSUNG WA50M7450AW/A4 01 "Customer states that the unit washes fine, and when gets to rinse it stops and drain and will go to an error code of 8C. Another company was out and they replace the main board and mem sensor. Unit needs a new main wire harness. ; ordrng 1 1111 (MAIN BOARD) and 1 2222 (MEM SENSOR) and 1 3333 (MAIN WIRE HARNESS)"
Shawn H.
RANGE FRIGIDAIRE FGEF3035RFA Odor is coming from the insulation around the cavity. A mouse has gotten into the range and chewed up the insulation. Did not damage wires that I can see. Unit needs cavity insulation. WonÕt be covered by warranty since this is an act of nature. Building quote for customer to repair.
Brad A.
DRYER MAYTAG MEDB765FW0 "Installed new drum seal, unit is working properly. All operations test ok."
Shawn H.
DRYER MAGIC CHEF MCSDRY1S Checked unit and found door latch spring broken. Ordering all latch parts from vendor. ; ordrng 1 GYJ458.2-2 (DOOR HOOK) and 1 GYJSL4781101B (LOCK BASE) and 1 GYJSL82681003D (DOOR LOCK) and 1 GYJWJ82681102 (LOCK SPRING)
Shawn H.
MICROWAVE SAMSUNG SMH9151S Checked unit and found lower micro switch shorted causing no heat/no operation. Switch works intermittently and unit does heat. Needs latch body with switches. ; ordrng 1 DE96-00414A (latch body w/switches)
Brad A.
DISHWASHER BOSCH SHE3AR76UC/22 "Installed new drain hose, unit is draining properly, all operations check ok."
Shawn H.
REFRIGERATOR SAMSUNG RF197ACBP/XAA Installed sensor but main board isnÕt the correct one. Called vendor and got correct number. Please order DA41-00695B.; ordrng 1 DA41-00695B (PCB MAIN)
Brad A.
REFRIGERATOR WHIRLPOOL WRT311FZDB01 No parts needed
Brad A.
REFRIGERATOR GE GFE28HMHEES "Installed new ice maker and water valve, unit checks ok."
Kevin S.
DISHWASHER SAMSUNG DW80F600UTS/AA "Customer claims unit is getting led flashing on smart auto and heavy which translates into over water level error. Put unit into normal function mode, unit drained, filled and washed ok for 10mins. Put unit into auto again ran without issue for 10 mins. Then put unit in Heavy and sanitize functions ran for few minutes then proceeded to fail with the heavy and smart auto leds, then unit drained. Suspect case brake sensor, will pick up part, reschedule for tues am.; saved tckt"
Kevin S.
RANGE SAMSUNG NE58F9500SS/AA "Put unit into convection bake, bottom fan is making a grinding noise, removed outer cover to make sure fan blade is not hitting element or cover. nut is still tight. Ordering new motor and fan blade.; ordrng 1 DG67-00011B (FAN BLADE LOWER) and 1 DG96-00110E (FAN MOTOR)"
Kevin M.
REFRIGERATOR FRIGIDAIRE FGHB2866PFAA "DISP brd lights is out & freezer rails bearing are bad; rqstng P&A on 1 242058230 (user interface) and 1 242130517 (slide assembly) and 1 242130518 (slide assembly) and 1 5304501270 (gasket), states that autho needed"
Kevin M.
REFRIGERATOR FRIGIDAIRE LGHX2636TF0 Couplin is stripped on auger motor; ordrng 3 218359202 (scREWS)s and 6 240555005 (screw)s and 1 241675704 (solenoid assy) and 1 241816602 (motor-auger) and 1 241829001 (bar-drive) and 1 242303501 (housing) and 1 242303601 (housing)
Kevin M.
REFRIGERATOR KITCHEN AID KFIL27CXMS5 Frost build up around freezer door cust wants all gaskets replaced; ordrng 1 W10830055 (gasket-fip) and 1 WPW10714545 (gasket-fip)
Kevin M.
REFRIGERATOR FRIGIDAIRE LGHB2867PF3 Def heater & Bimetal for iceroom EVAP is open ; ordrng 1 242094802 (heater-defrost) and 1 5303918568 (thermostat-defrost)
Jeffrey G.
HOME LAUNDRY - E FRIGIDAIRE FEX831FS4 Mfd 05/10 Cust okd repair; ordrng 1 CORD and 1 TERM. BLOCK
Jeffrey G.
WASHER LG WT5101HW Needs agitator plate and Crome cap. Also new bolt that holds it down. ; ordrng 1 AGITATE PLATE and 1 CROME CAP
Jeffrey G.
WASHER LG WM1812CW Needs drain pump. ; ordrng 1 4681EA2001T (DRAIN PUMP)
Jeffrey G.
HOME COOKING ELE GENERAL ELECTRIC JB755DJ1WW Needs overlay white and frame it mounts to. Part no longer available.. check on availability from our end.; rqstng P&A on 1 E.O.C.
Brad A.
WASHER LG WT1501CW "Found water not closing properly when voltage was applied. Water constantly flowing into unit. Installed new water valve, unit is filling properly. All operations test ok.; ordrng 1 5221EA1008F(TS) (WATER VALVE)"
Tim R.
WASHER GE GLWN2800D1WS Checked unit over sounds like an airplane when in spin cycle. Needs transmission and basket assembly. No repair per vendor due to cost.; rqstng P&A on 1 WH17X10025(DO) (leg and platform asm) and 1 WH38X10019(DO) (washing machine shaf) and 1 WH45X10112(DO) (washing machine tub) and 1 WH45X20473(DO) (washer tub assembly)
Tim R.
HOME LAUNDRY ELE FRIGIDAIRE FFLE4033QW0 Checked unit over found shorted drain pump wire. Needs control on back.; ordrng 1 5304511971 (APPLIANCE MANAGER)
Tim R.
DISHWASHER LG LDF5545ST Replaced control panel
Tim R.
WASHER WHIRLPOOL WTW5000DW1 Checked unit over found that the unit had shorted wiring for the capacitor. Repaired and reprogrammed. Checked unit over checks ok.
Tim R.
DRYER MAYTAG EED4400WQ0 Replaced blown thermal fuse. Checks ok; used 1 3392519 (FUSE) from stock
Steve M.
REFRIGERATOR HAIER YRA10N3APP Unit is not defrosting. Need defrost control.; ordrng 1 DEFBIMETAL and 1 DEFCNTRL (DEFROST TIME CNTRL )
Tim R.
REFRIGERATOR THERMADOR T24ID900LP/02 Replaced module and fill valve line. Checks ok.
Tim R.
DISHWASHER KITCHENAID KDPE334GBS0 Replaced rails checks ok.
Tim R.
DISHWASHER FRIGIDAIRE LFID2426TF2A Replaced drain pump. Checks ok
Tim R.
WASHER LG WM3360HVCA Bearings have gone out in tub. Needs complete tub. No repair.
Tim R.
RANGE FRIGIDAIRE LFEF3054TFF Replaced switches. Unit checks ok.
Steve G.
RANGE WHIRLPOOL WFC310S0EB1 Customer states that the door is not closing. Found bent hinges and bad receivers. ; ordrd 2 W10647259 (hinge-recv)s and 1 WPW10299224 (hinge-door) and 1 WPW10299227 (hinge-door)
Tim R.
DISHWASHER LG LDP6797ST Replaced control panel. Checks ok
Tim R.
DRYER ELECTROLUX EIMED60JIW0 Checked unit over found that the unit needs heater. Replaced shorted heater. Checks ok.
Steve M.
WASHER MAYTAG MVWX655DW0 Installed wash plate drive hub kit. Washer is operating properly
Steve M.
MICROWAVE KITCHEN AID KHMS155LSS4 Installed parts listed all functions of microwave are operating properly
Steve M.
HOME LAUNDRY ELE SAMSUNG ELECTRON DV45H7000EW/A2 Unit not heating.. found open heating element. Replaced element. Dryer heating properly.
Shawn H.
RANGE THERMADOR PODMW301J/01 "Checked unit and found exhaust fan vibrating causing noise. Convection fan is quiet. Customer stated that on the microwave the touch pad is hard to operate. States that she has to push harder to get them to work. 1, 2, & 5 are hard to operate even for me. Unit needs exhaust fan and microwave touchpad. ; ordrng 1 11016094 (touch pad) and 1 643600 (fan)"
Steve M.
REFRIGERATOR SAMSUNG RF263AERS/XAA Installed new mullion. Doors closing properly.
Steve M.
WASHER GE GTW680BSJ5WS Washer leaking. Found tub cap loose and leaking onto floor. Secured tub cap. Unit operating ok.
Steve G.
REFRIGERATOR SAMSUNG RS25J500DSG/AA 01 "Steve Techline ran thru diag. Installed new temp sensor, heater cover with fan and main board. Cycled unit. Test ok."
Steve G.
WASHER WHIRLPOOL WTW5000DW0 "Installed new main board, cam and actuator assy. Calibrated unit. Test ok."
Steve G.
REFRIGERATOR FRIGIDAIRE LGHB2869TF3 "Customer states that the unit is not making ice. Found ice in the fill tube, installed new fill tube. Cycle. ; pckd up 1 5303918860 (FILL TUBE)"
Steve G.
WASHER GE GFW450SSM1WW Customer states that the unit will will wash but when it goes into the rinse cycled it will not fill up or even spin.. The time will count down and shut off. The customer did not want to several parts on her new unit. Customer did call vender and they are exchanging out the unit.
Steve G.
REFRIGERATOR FRIGIDAIRE LFHB2751TF5 Installed new upgraded fill tube. Cycled
Shawn H.
DISHWASHER BOSCH SHE4AM15UC/01 "Checked unit and found it not filling with enough water to fill sump. Noise is from pump motor. Unit is also missing a few rollers on the lower rack. Unit needs wash motor, fill switch, fill valve, and rollers. ; rqstng P&A on 2 165314 (wheel)s and 1 607335 (valve access) and 1 611665 (switch) and 1 669135 (heat pump)"
Steve G.
DISHWASHER GE GDT695SSJSS Customer states that the unit did flood, we are second servicer to be dispatched.
Shawn H.
WASHER MAYTAG MAV5057AWQ Checked unit and found drain pump to noisy. Unit needs drain pump assembly.; ordrng 1 WP35-6465 (pump-water)
Steve G.
REFRIGERATOR SAMSUNG RF28HFEDTWW/AA 02 "Installed new main board, check heater assy, and installed upgraded ice maker with clips assy. Sealed up ice room."
Shawn H.
REFRIGERATOR KENMORE 106.536443 Water dispenser paddle is discolored and customer would like a new one. Please order arm. ; ordrng 1 WP2180268 (arm-dispsr)
Shawn H.
RANGE FRIGIDAIRE FFEF3016USB Checked unit and found relay for bake element stuck closed. This allowed run away heating when unit wasnÍt on. Replaced control and ran to test. All ok. Advised customer on how to calibrate unit.
Shaun S.
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA "Removed and replaced ice route on unit, checks ok upon techs departure"
Shawn H.
DISHWASHER BOSCH SHSM63W52N/11 "Checked unit and it has a strong chemical odor. Checked sump and it is clean, no debris. Drain hose has loop in it to prevent back flow, hooked to garbage disposal properly, not a food odor. Spoke with Zack at BSH Techline and he states it is a new machine smell still that should go away with use. He suggested to use a dishwasher cleaner then run unit normal to see if this helps the odor go away. Advised customer to to use Affresh and monitor."
Shawn H.
WASHER GE GTW460ASJ5WW Installed new main control and ran to test. All ok pump is moving water fine now.
Shaun S.
DISHWASHER KITCHENAID KDTE104ESS3 "Removed and replaced upper and lower spray arm on unit, watched unit run to make sure spray arms were moving, unit checks ok"
Shawn H.
REFRIGERATOR FRIGIDAIRE FFHS2611LWMA Installed new ice bucket. All ok. Checked temps because we had Hi temp alarm on the freezer side at last visit. Temps ok no hi temp alarm.
Shawn H.
RANGE WHIRLPOOL WFE510S0AW0 Installed all provided parts and ran to test. All ok.
Kevin S.
RANGE GE JB750EJ6ES "Upon inspection, no display from unit. Pulled out unit removed back panel, inspected all wire connections from board, physically checked each one. No noticeable issues, pics attached. Plugged back in unit, now display checked all buttons, set clock, check bake an broil functions unit checks ok. Ordering new part, from GE backorder until May 8th.; ordrng 1 WB27X30404 (CONTROL DISPLAY)"
Kevin S.
RANGE WHIRLPOOL WFE540H0AS0 "CustomerÍs clock on their range goes out and doesnt stay on display. Put unit into diagnostics, no error codes, all functions check out including leds. No other issues at this time. Will look to order new board pcb.; rqstng P&A on 1 WPW10586737 (cntrl-elec)"
Shaun S.
RANGE FRIGIDAIRE FGF337GWF "Upon arrival removed and replaced parts in unit, adjusted flames on 2 of 4 burners, had customer check unit, unit checks ok upon techs departure"
Kevin M.
REFRIGERATOR GE GTS18GSHMRSS Motor in IMk is striped out & water valve is leaking; ordrng 1 WR30X10093 (icemaker asm) and 1 WR57X21246 (WV)
Shaun S.
DISHWASHER SAMSUNG DW80F800UWS/AA "Upon arrival found that unit has a bad main board, unit has power but will not run, gave cust est for repair, declines at this time"
Shaun S.
DRYER WHIRLPOOL WED8500DC3 "Removed and replaced main board on unit, ran and checked operation, unit checks ok upon techs departure"
Kevin M.
REFRIGERATOR SAMSUNG RF28N9780SR/AA Unit needs repaired per ice maker bulletin; ordrng 1 DA82-02367A (CLIPS) and 1 DA82-05595A (SEAL) and 1 DA97-08680G (DOOR) and 1 DA97-14474C (BUCKET) and 1 DA97-15217D (IMK)
Kevin S.
WASHER ELECTROLUX EFLS517SIW0 "Replaced motor on unit. Ran diagnostics test 9. Checked multiple times on spinning out and any noise issues, had customer come and observe. Then ran quick rinse and spin, unit is filling, agitating, drain and spin; without issue. Unit checks ok."
Kevin S.
REFRIGERATOR FRIGIDAIRE FGHB2868TF2 "Replaced parts, cleared out frozen fill tube, insulated any potential air leaks around fill tube and on back of unit where lines enter. Ran icemaker diagnostics, unit is harvesting and filling. Unit checks ok."
Kevin M.
REFRIGERATOR SAMSUNG RF28HFEDBWW/AA Unit is froze up again cust to contact Samsung about on going issue thawed out IMK for customer
Kevin M.
REFRIGERATOR KENMORE 10651554101 Called vendor placed into Options -autho53.75Auth#53marp - into replacement options
Jeffrey G.
RANGE SAMSUNG ELECTRON NE595R0ABWW/AA Needs E.O.C. 192.00_103.14.; ordrng 1 DE92-03045F (EOC)
Kevin M.
REFRIGERATOR SAMSUNG RS261MDRS/XAA Unit was stuck into demo mode got out of demo and started up running
Jeffrey G.
DISHWASHER KENMORE 363.162291 Needs motor/pump assembly.; rqstng P&A on 1 WD26X10013 (MOTOR/PUMP ASSEMBLY)
Kevin M.
REFRIGERATOR WHIRLPOOL GB2FHDXWS07 Cleaned def drain and checks ok
Brad A.
DISHWASHER BOSCH SHE3AR76UC/22 "Tested unit, all operations check ok. Unit is missing drain hose. Ordered drain hose.; ordrng 1 00668108(DRAIN HOSE)"
Brad A.
REFRIGERATOR FRIGIDAIRE FFTR1814TW5 Found compressor compartment cover missing from unit. Ordered cover. Charged no labor.; ordrng 1 241733911(COVER)
Kevin M.
REFRIGERATOR HAIER HB21FC45NS Mullion is broken off lt door ice bin is broken
Kevin M.
REFRIGERATOR SAMSUNG RS265TDBP/XAA Ff frozen up needs new fan and heater assy cust to think about estimate
Jeffrey G.
DRYER MAYTAG MEDC215EW1 Replaced worn rear drum seal. Ok
Brad A.
REFRIGERATOR WHIRLPOOL WRT314TFDW00 Found wire harness missing from compressor compartment. Ordered new harness.; ordrng 1 W10578837 (harns-wire)
Brad A.
REFRIGERATOR FRIGIDAIRE FFTR1814TW5 Found compressor compartment cover missing from unit. Ordered cover. Charged no labor.; ordrng 1 241733911(LOWESPRICE) (COVER)
Brad A.
DRYER MAYTAG MEDB765FW0 Found drum seal not adhered to drum properly. Ordered new seal.; ordrng 1 280114 (drum seal)
Jeffrey G.
RANGE MAYTAG MET8776BW00 Reset breaker. Ran both ovens at same time ok checked burners while ovens on. Ok. May need electrician.
Jeffrey G.
RANGE TAPPAN MPF360PBW Needs gas safety valve. Part no longer available..
Brad A.
RANGE WHIRLPOOL WEE510S0FS2 Found cooktop shattered. Ordered new cooktop.; rqstng P&A on 1 W11040044 (cooktop)
Brad A.
REFRIGERATOR WHIRLPOOL WRT311FZDB01 "Found evaporator fan not turning with proper voltage was applied, ordered evaporator fan motor.; ordrng 1 WP2315539 (motor-evap)"
Brad A.
DISHWASHER GE GDT695SMJ2ES "Found door seal not seating properly in channel, allowing water to leak out. Installed new seal, unit is working properly.; ordrng 1 WD08X22095(TS) (gasket)"
Jeffrey G.
WASHER WHIRLPOOL WTW5200VQ0 Secured lid switch so that it will have longer travel to engage. Ok. No charge.
Jeffrey G.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA 07 Cleared frost from evap. Area in fresh food section. Installed new defrost drain clip. Ok
Brad A.
REFRIGERATOR GE GFE28HMHEES "Found ice maker not producing ice properly, ordered ice maker and water valve. ; ordrng 1 WR30X28682 (icemaker) and 1 WR57X10098 (valve dual water)"
Jeffrey G.
DISHWASHER KENMORE 665.13893K801 Replaced touch control. Ok
Tim R.
WASHER MAYTAG MVWC416FW0 Checked unit over found that the unit wasnÕt running through the cycle. Reset control and tightened down drive pulley. Checks ok
Tim R.
WASHER GE GUD27ESSMWW Replaced drain pump unit checks ok.
Tim R.
DISHWASHER BOSCH SHE3AR75UC/23 Adjusted door latch. Checks ok.
Tim R.
DISHWASHER GE GDF530PGM0BB Adjusted door seal. Checks ok
Tim R.
REFRIGERATOR SAMSUNG RF23M8090SG/AA Freezer not cooling needs fan assembly and control also needs new ice-maker.; ordrng 1 DA94-03757A (CONTROL ) and 1 DA97-13718C (ICE MAKER) and 1 DA97-17363A (FAN ASSEMBLY )
Tim R.
WASHER MAYTAG MVWB765FW3 Replaced parts listed. Checks ok
Tim R.
REFRIGERATOR SAMSUNG RF25HMEDBS/AA Removed and adjusted hinges. Checks ok
Tim R.
REFRIGERATOR FRIGIDAIRE FFHS2322MBHA Replaced control and fan. Checks ok.
Tim R.
DRYER WHIRLPOOL WED5200VQ0 "Replaced belt and idler. Checks ok. showed customer damage to belt and idler.; used 1 341241 (DRYER BELT), and 1 691366 (PULLEY) from stock"
Tim R.
DRYER SAMSUNG DVG50M7450W/A3 Checked unit over found that the unit needs a new ignitor and gas valves.; ordrng 1 000000 (IGNITOR) and 1 DC92-01624N (CONTROL) and 1 DC97-14492A (VALVE ASSEMBLY )
Steve M.
REFRIGERATOR FRIGIDAIRE FFHT2032TP1 "Fridge is not cooling found bad evaporator fan motor, replaced fan unit operating properly; used 1 242077702 (EVAP MOTOR) from stock"
Steve M.
REFRIGERATOR GE PYE22KSKKSS Unit one month expense water fountain water filter housing assembly not seated properly to allow filter to engage. Removed filter housing secured to refrigerator line or re-installed customers filter unit working properly
Steve M.
MICROWAVE LG LMV1762ST/01 Unit arching. Found stirrer fan rubbing cabinet. Caused bare spot. Applied ceramic paint to bare spot. Unit operating ok.
Steve M.
DRYER SAMSUNG DV42H5200EF/A3 Installed parts listed dryer is operating properly
Steve M.
MICROWAVE OVEN FRIGIDAIRE FGMV176NTF Found open thermostat on magnetron and no power coming from noise filter after replacing fuse. ; ordrd 1 5304509452 (NOISE FILTER) and 1 5304509469 (THERMOSTAT ) and 1 5304509470 (MAG TUBE) and 1 5304509476 (TRANSFORMER ) and 1 5304509479 (DIODE)
Steve M.
DRYER KENMORE 110.648122 "Unit will not turn the drum and door switches bad. Found broken belt and replaced door switch dryer running properly; used 1 3406107 (SWITCH), and 1 341241 (DRYER BELT) from stock"
Steve M.
REFRIGERATOR SAMSUNG RF23HCEDBSR/AA "Icemaker not working. Found that unit needed service bulletin performed. Installed new icemaker and y clip. Sealed ice room int and ext. adjusted water line. ; used 1 DA82-02367A (Y CLIP), and 1 DA97-13718C (IMK) from stock"
Steve M.
REFRIGERATOR SAMSUNG RF263TEAESG/AA "Installed new icemaker and heater loop clip. Sealed up icemaker room and adjustable waterline#4150033161; used 1 DA82-02367A (Y CLIP), and 1 DA97-15217D (IMK) from stock"
Steve G.
RANGE WHIRLPOOL WFE301LVQ0 Installed new bake element. Cycled. Test ok. Also test broil. Rob approved
Steve G.
REFRIGERATOR KITCHEN AID KSRK25FVBL01 Customer states that the unit is not making ice. Spoke to techline Dave; pckd up 1 WPW10757851 (EMMITER BOARD)
Steve G.
REFRIGERATOR GE PFE28KSKSS "Installed new fan assy., and program the unit. Cycled"
Steve G.
WASHER LG WM3360HVCA Customer states that the unit is leaking from the door and somewhere. Tech removed the top and did not see any leaking inside the unit. Did see soap marks on the outside near the dispenser assy. Removed the fill hose from the dispenser to the tub to see if any debris was in the hose. Cycled several times did not or could not find leak. Adv customer to keep an eye on the unit. Service call good for 30 days.
Steve G.
RANGE LG LRE3061BD/00 Installed new relay board. Cycled unit.Adv customer that the unit does not have a stress clamp and did explain the importance as well as not anti-tip bracketParts are warranty for 90 days and labor 30 days for the same issue.
Steve G.
RANGE BOSCH HBE5451UC/02 "Installed new main board, display and fuse. Cycled unit."
Steve G.
REFRIGERATOR SAMSUNG RS5J500DSG/AA 02 Customer states that the tempurature is not consistence. freezer goes to -20 and -8. And the refrigerator is bouncing between 38 - 43. Put unit into diag. unit did not show any error codes. CUSTOMER IS CALLING STORE FOR EXCHANGE. PLEASE DO NO ORDER PARTS TILL I HEAR BACK FROM HER. CUSTOMER NEEDS MAIN BOARD AND DAMPER ASSY. ; saved tckt
Steve G.
DRYER LG DLE7100W Customer states that the unit is brand new and does not heat up. Tech did check power to the unit and was only getting one leg of power. Customer has a power issue. Plus tech did point out that the stress clamp was installed during the time of delivery. Explain to customer the importance of the clamp.
Steve G.
REFRIGERATOR KENMORE 106.7021941 "Customers complaint is the their is frost in the freezer and the refrigerator section is not cooling. Tech did not hear any fan. Thawed unit completely out cycled the fan., found a small piece of ice on the fan blade assy. Cycled"
Shawn H.
REFRIGERATOR WHIRLPOOL GC5SHEXNS05 Installed all provided parts and ran to test. All ok. Unit is cooling fine. All operations are normal. Advised customer itÕd be 24 hours for temps to be within range.
Shawn H.
DRYER SAMSUNG DV45H7000EW/A2 "Checked unit and found heating element shorted open and right rear roller worn. Replaced both and ran to test. All ok.; used 1 DC97-14486A (ELEMENT), and 1 DC97-16782A (PLASTIC SUPPORT) from stock"
Shawn H.
REFRIGERATOR ELECTROLUX EI23BC36IS2 Found ice maker water shut off switch shorted closed causing water valve to stay open. Replaced ice maker and ran to test. All ok. Water flow is stopping now. Just replaced ice maker on Tuesday April 23. Part and labor warranty. No charge.
Shawn H.
DRYER WHIRLPOOL WED7500GC0 Found door switch lever broken off. Unit is a few months old and under factory warranty. Spoke with Nick and he will fax bill of sale with purchase date. Installed new switch and ran to test.
Shawn H.
WASHER MAYTAG MVWB835DW1 "F6E3, F0E5, F6E2 codes found. F6E3, & F6E2 are communication errors between the U/I and the ACU. F0E5 is an off balance code. Unit is having intermittent communication issues because of failed software. Going out of balance due to worn shocks. Unit needs both the U/I and the ACU as well as a set of shocks. ; rqstng P&A on 1 W10861510 (console) and 1 W11024149 (cntrl-elec) and 1 W11130356 (suspension)"
Shawn H.
DRYER SAMSUNG DV42H5200EF/A3 Checked unit and found heating element shorted open. Unit needs element. Installed new element and ran to test. All ok. ; used 1 DC97-14486A (ELEMENT) from stock
Shawn H.
WASHER MAYTAG MVWB300WQ2 Began repair but cannot remove inner basket. It is seized on the shaft. Unit either needs bearing kit or Specialty Products makes a puller for this tub/situation. Customer does not want to replace the bearings because they are not noisy. Spoke with Chris and we are getting the puller and rescheduling to finish. ; saved tckt
Shaun S.
RANGE JENN-AIR S120 "Reinstalled clock that had been sent off for repair , ran and checked operation, unit checks ok upon techs departure"
Shaun S.
WASHER GE GUD27ESSJ0WW Approval for part ok by vendor; ordrng 1 WH45X23154 (washing machine tub)
Kevin S.
MICROWAVE FRIGIDAIRE MWV150KBB "Replaced parts, tested unit several times with customer unit checks ok."
Shaun S.
REFRIGERATOR GE PFS22SISBSS "Upon arrival found that evap fan is extremly noise while running and comp intermittent running due to control board issue; ordrng 1 WR55X10942P (board asm main contr) and 1 WR60X10196 (evap,motor)"
Kevin S.
WASHER WHIRLPOOL WTW5840BW0 "Replaced suspension rods, checked over. Unit checks ok, told customer keep us posted."
Shaun S.
RANGE GE PHS930SL1SS "Upon arrival removed and replaced insert plugs and trim piece, had customer check unit before departing home, unit checks ok"
Kevin S.
REFRIGERATOR SAMSUNG RF260BEAESR/AA "Replaced main pcb, defrosted drain and drain tubes from below, ran wire brush to check. Swept alot of dirt and debris off condenser area. Put unit back together, put into power freeze and cool. Unit checks ok, explained to pull out frig and sweep periodically."
Kevin S.
REFRIGERATOR SAMSUNG RF263TEAESG/AA "Replaced icemaker and cycled, unit harvested and filled. Checks ok."
Kevin S.
WASHER SPEED QUEEN AWN432SP113TW01 Took pictures of rust and in around the lid.; saved tckt
Kevin M.
REFRIGERATOR SAMSUNG RF263BEAESR/AA Installed parts recharged unit and has a good frost pattern on both coils and checks ok instructed neighbor I left and to give it 24-48 hrs to stabilize
Kevin M.
REFRIGERATOR WHIRLPOOL WRF555SDHW00 Checked DISP adjusted bucket and dispensed the ice and water and adjusted the doors checks ok