Local Reviews
Powered by Fluid LOCAL
Steve M.
REFRIGERATOR SAMSUNG RF263BEAEWW/AA Refrigerator has standing water underneath deli drawer. Remove the vent cover and found frozen drain. Defrost drain installed a drain clip and checked drain is cleared all lines unit is operating properly advised customer not to have unit as cold as freezer; used 1 DA61-06796A (DRAIN CLIP) from stock
Shaun S.
DISHWASHER BOSCH SHSM63W55N/11 Upon arrival found that lower spray arm clogged with debris causing unit not to wash properly; ordrng 1 LOWER SPRAY ARM
Shawn H.
REFRIGERATOR BO SAMSUNG RF28HMEDBWW/AA "Checked unit and found fresh food evap cover frosted over, and 22E code. Thawed out and pulled cover. Liner has a small crack in it allowing moisture in and to freeze up around evap fan. Patched crack, sealed around all holes in liner. Ran to test. Fan is dead. Getting voltage but wonÕt move. Unit needs evap fan cover and main control. ; rqstng P&A on 1 5305877995 (compound) and 1 DA94-02663A (cntrl main) and 1 DA97-13757A (evap cover), states that autho needed"
Steve M.
DRYER HOTPOINT 0 No mod/ser tag. Unit will not start. Found broken timer knob. Installed new knob. Dryer running properly. No warranty on job.; used 1 WE1M652 (TIMER KNOB) from stock
Shaun S.
DRYER WHIRLPOOL LEQ9858LWO "Upon arrival found that unit has proper power to unit but wonÕt run due to broken start switch on unit, ; ordrng 1 START SWITCH and 1 THERMAL FUSE"
Shaun S.
REFRIGERATOR KENMORE 106.525591 "Remove and replaced evap fan motor on unit, fan motor ch is out ok ice bucket is incorrect was just given housing and that all called DAP and was told by Mark that every piece inside is separate, tech needs to look at a break down if unit and get correct parts for fridge also damper motor now making noise ; ordrng 1 DAMPER MOTOR"
Steve G.
WASHER MAYTAG MVWX655DW0 Custom states that the unit is not spinning all the time. Tech visually inspected underneath the unit and every thing looked good. Tech had customer throw a load of clothes in to do a load test. Customer did agree that the clothes did come out dry.
Steve G.
REFRIGERATOR FRIGIDAIRE FFHS2611LWKA Customer states that the unit started making noise and then the fan stop. Found ice build up around the fan area coming from the fill chute going into the ice maker. Covered the chute up cycled.
Shaun S.
OVEN FRIGIDAIRE FGES3065KFD Upon arrival contacted frigid tech support to confirm error code spoke Paul found that F11 is for a shorted keypad which is item #19 on parts breakdown; ordrng 1 PANELASSM
Steve G.
ROOM AIR CONDITI HAIER HPN14XCM Customer had a surge. Customer had the unit plugged into a surge protector. Pictures taken. Per Warrantech unit is getting exchanged.
Shaun S.
REFRIGERATOR WHIRLPOOL MZD2665HEB "Upon arrival found that unit has bad start relay on comp, start components will need to be replaced on unit.; ordrng 1 STARTCOMPONENTS"
Steve G.
HOME LAUNDRY ELE LG WM3987HW Customer states that the unit is not drying. Tech removed the top and check the heater and check ok. Check power to the heater and check ok. Also did show the customer that it was working.
Kevin S.
WASHER SPEED QUEEN AWN432SP113TW04 "Knob on selector cycle timer switch is broken. Not covered under warranty, talked to Chris. Collected service call got part estimate from Chris.; ordrng 1 202133 (TIMER KNOB)"
Shawn H.
DRYER SAMSUNG DV218AEW/XAA "Ran unit with a load of wet clothes to test. Ran unit in timed dry and normal setting. In both settings unit would adjust time down and short cycle load. Moisture sensors are testing good, heater is good, all thermals are good. Unit needs main control. Main control is NLA as of 4/18. We do have a few in stock. Due to age and cost I do not believe this is a cost efficient repair. Customer will decide if he wants repaired and will call in."
Shawn H.
DISHWASHER FRIGIDAIRE FFBD2406NW9B Found drain pump getting voltage but not moving water. No debris in sump area blocking drain. Unit needs drain pump. Installed new from stock and ran to test. All ok. ; used 1 A00126401 (DRAIN PUMP) from stock
Kevin S.
DRYER LG DLE3170W "Upon arrival customer had unit running, customer claims a odor burnt smell. I could not smell anything abnormal, except wet towel well water smell, wife claims husband can not smell it either. Put unit into time dry high heat, checked for smell again, i could smell a slight hint of typical heat smell, went outside to check vent, good airflow and still could not smell anything abnormal. Unit checks ok, customer even states she has a high sensitivity to smells, could just be a combination of weather, outside smells coming into house like mulch right outside the window etc. collected service call fee in cash."
Shawn H.
UPRIGHT / CHEST FRIGIDAIRE LFFH17F3QWA Checked unit and found compressor not getting voltage to it. Replaced cold control and ran to test. All ok. Advised customer unit should be within temp range in 24 hours. ; used 1 5304513033 (THERMOSTAT) from stock
Kevin M.
REFRIGERATOR SAMSUNG RF22KREDBSG/AA Unit needs repaired per ice bulletin and ordered new kit and bucket is cracked; ordrng 1 DA82-02671A (IMK KIT) and 1 DA97-14504C (BUCKET)
Shaun S.
RANGE FRIGIDAIRE FFEF3016TS0 "Removed and replaced door handle and new mounting screws, checks ok upon techs departure"
Kevin M.
REFRIGERATOR FRIGIDAIRE FLSC238DSN "Hinge on fresh food door is popping and cracking fan motor intermittent order main board fan motor water valve and fill tube; ordrng 1 240328203 (bearing-hinge,closer) and 1 240457702 (plate) and 1 241509402 (motor) and 1 241511102 (board-main power) and 1 241796406 (tube-water fill) and 1 242252702 (valve)"
Kevin M.
REFRIGERATOR SAMSUNG RS261MDWP/XAA Ice maker isnÕt advancing to dump ice but is making it after you reset; ordrng 1 DA97-08059APW (IMK)
Shaun S.
REFRIGERATOR BO GENERAL ELECTRIC GFE29HMEHES "Removed and replaced fan motor sensor and water line on unit, checks out ok upon techs departure"
Kevin S.
REFRIGERATOR FRIGIDAIRE GLHS69EHSB0 "Customer claims unit was in a prior rental home, and claimed unit was hooked up and running yet people never put salt in water softener. Since unit has moved tho this location the water or ice has never worked. Water line ran from a hole in sidewall, to basically a closet area had to access from bedroom. Turned off needle valve, removed water line to frig, turned back on water to fill bucket, has good water pressure. Hooked up water line to frig, removed water filter, inspected housing, shook filter around. Unit does say to change filter. Installed filter was able to get water coming out to normal stream. Ran at least a couple of gallons through, then noted water was getting warm. They installed the needle valve on the hot water line side of water heater! Noted to customer, told them to get new water filter and showed it was dispensing water."
Kevin S.
WASHER MAYTAG MVWC5ESXW0 "Replaced switch, put unit into a normal wash model, unit filled agitated and drained and spun without issue. Unit checks ok."
Kevin S.
FREEZER FRIGIDAIRE FFFH20F2QWF "Found some light frost build up from top center. Myself and customer complimented on how the door appears to have good suction from opening. Used a light to check door seal all the way around looked pretty good, no noticeable gaps. Went ahead and heated top part of door seal with hair dryer and worked with flat edge. Used a bead of silicone to put in the channel to help give door seal some more rigidity to hold outward. Explained to customer. Put light coating internal to the cabinet were the liner and metal meet at the seem. Unit is located in a finished basement. Cooling checks ok."
Kevin S.
RANGE LG LDE3017ST/01 "Replaced thermostat fuse. Powered on unit, set clock, checked both oven lights. Set both to preheat at 350. Ran long enough to determine heating ok. Turned on each burner on high for 20 secs and shut off. Unit checks ok."
Brad A.
REFRIGERATOR SAMSUNG RFG298HDRS/XAA "Customer ordered new shelf, will drop off when passing by.; ordrng 1 Da97-10633a (SHELF)"
Kevin M.
REFRIGERATOR KITCHEN AID KSC24C8EYY02 Unit has had sealed system tapped into it seen dye all over the place calling auth 107dssl Dushanbe
Brad A.
REFRIG/REFRIGERA SAMSUNG n/a "Installed new evaporator cover, covered refrigerant lines with permagum. Unit checks ok."
Kevin S.
DRYER ELECTROLUX FASE7021NW0 "Inspected unit, found installed sitting on top of custom wooden risers, risers pushed all the way against the wall, dryer vent was restricted. Pics attached. Ran unit into manual time dry mode high heat for at least 15 mins. Unit did throw the E64 error. Went ahead changed out heating element, switched over thermal fuse and hi limit. Cleaned out front housing and vent blower area lots of lint build up. Ran unit in time high heat, for 15 mins. Unit is heating and tumbling ok.; used 1 134792700 (ELEMENT) from stock"
Kevin M.
REFRIGERATOR HOTPOINT N/A........ Model and serial tag missing but unit is not economically to repair sealed system issue unit is probably over 20 yrs old calling Tara
Kevin M.
REFRIGERATOR SAMSUNG RF263BEAESR/AA Found door not closing due to something fell behind the basket
Kevin M.
REFRIGERATOR KITCHENAID KRMF706ESS01 Installed new water valve and checks ok
Brad A.
DRYER WHIRLPOOL WED5200TQ0 "Found unit heating and tumbling properly, vent is clogged causing to long to dry clothes. Customer will have vent cleaned out. Please mail receipt to customer"
Brad A.
RANGE SAMSUNG NE594R0ABSR/AA "Found SE error code, found unit needs main control and keypad. Customer does not want to repair."
Brad A.
RANGE LG LRE3083ST/00 "Found relay burned, wires are damaged, need relay board and wire harness. Customer does not want to repair."
Brad A.
HOME LAUNDRY - E FRIGIDAIRE FFLE3911QW0 "Installed new lid lock, unit locking properly. Checks ok."
Brad A.
WASHER MAYTAG MVWX655DW1 "Installed new drain hose, unit is draining properly, all operations check ok."
Brad A.
DRYER MAYTAG MEDC465HW0 "Installed new heating element, unit is heating up properly. Checks ok."
Brad A.
DRYER WHIRLPOOL CEM2793BQ0 "Installed new heating element, unit is heating properly. Checks ok."
Brad A.
RESIDENTIAL REFR LG LFXS29766S "Installed new door switch, unit is cooling properly, control panel now working like it should. Checks ok."
Tim R.
WASHER SAMSUNG WA52M7750AV/A4 Replaced fill valve due to no cold water. Ok
Tim R.
WASHER MAYTAG MAV9557EWW Replaced drive belt. Checks ok.
Tim R.
REFRIGERATOR FRIGIDAIRE FGHC2331PF6 Replaced water filter. Ok
Tim R.
DRYER MAYTAG MEDB725BW0 Replaced pulley and belt. Ok
Tim R.
WASHER WHIRLPOOL WTW5000DW1 Replaced shorted capacitor. Checks ok.
Tim R.
WASHER MAYTAG MVWX655DW1 Replaced shorted drain pump. Checks ok
Tim R.
WASHER MAYTAG MHW6630HW0 Replaced door boot spring. Checks ok; pckd up 1 W11266654 (clamp)
Tim R.
DISHWASHER SAMSUNG DW7933LRASR/AA Checked unit over found that the unit was shut off at the breaker. Reset breaker checks ok.
Tim R.
DRYER LG DLEY1201W "Unit needs new control, heater and fuse. No repair."
Tim R.
REFRIGERATOR SAMSUNG RF260BEAESR/AA Checked unit over found that the outlet for the freezer was bad. Reset control and reprogrammed control. Checks ok
Tim R.
HOME LAUNDRY - E FRIGIDAIRE FLSE60RGS0 Checked unit over found that the timer wasnÍt starting. Found loose wires on timer and timer wasnÍt mounted properly. Ok
Steve M.
DISHWASHER KITCHEN AID KDFE104DBL4 Replaced float switch. Unit would not fill.; used 1 W10195039 (FLOAT SWITCH) from stock
Tim R.
DRYER MAYTAG MEDC300XW0 Oiled idler and cleared out lint from inner vent area. Checks ok. Instructed customer they need to clean their vents.
Steve M.
REFRIGERATOR GE GSE25HSHJHSS Installed new fan motor and blade refrigerator is operating properly
Steve M.
DRYER WHIRLPOOL WED6200SW1 Installed new pulley. Unit running ok.
Steve M.
WASHER FRIGIDAIRE FEX831CS0 Unit has bad odor. Found spin tub rubbing door seal causing burning smell. Adjusted door boot and tightened clamp. Unit checks ok.12 yrs old upstairs laundry.
Steve M.
HOME LAUNDRY - E FRIGIDAIRE FEX831CS0 "Dryer making loud noise. Removed drum, found loose drum bearing assembly. Tightened bearing assembly. Dryer checks ok.13 yr old. Downstairs laundry."
Steve M.
WASHER WHIRLPOOL WTW7040DW1 Washer will not complete cycles found main control communication error. . Ran factory calibration on unit test ran unit is operating properly.
Steve G.
MICROWAVE LG LMV2031ST/00 "Installed new MAGTUBE, diode and CAPICATOR. Did several load test."
Tim R.
WASHER SAMSUNG WA422PRHDWR/AA Customer wants washer replaced. I explain to the customer that we cannot just put the unit in for replacement that is up to the vendor. I told her we would call vendor and get a second opinion on the issue she was having. The unit is functioning properly. I called vendor and spoke with Tonya she is going to send a second company out for a second.
Steve M.
DRYER MAYTAG LDE8414ACE Unit will not start. After installed new belt tension on motor is having a hard time starting. Unit needs new motor. Customer declined repair. Refunding 125$ labor
Steve G.
ELECTRIC RANGE ELECTROLUX EI30IF40LSB Customer states that the unit is not cooking right on the front right. Customer also getting a CO error code. Comes up about 6 times a year. Spoke to Paul at techline and they have no record of an error code CO. Tech adv cust next time it happens please take a picture of the unit. Lift the top up and noticed wire off the burner . Reseated wire and cycled unit.
Tim R.
REFRIGERATOR WHIRLPOOL ED5VHEXVB04 Checked unit over found that the compressor was running but the evap fan in freezer wasnÍt running due to no power. No frost pattern on evaporator unit needs sealed system components. Unit 10 years old- black in the kitchen no a good repair due to cost; rqstng P&A on 1 2324712 (condenser) and 1 W10233961 (compressor) and 1 WP2188823 (evaporator) and 1 WPW10366605 (cntrl-elec)
Steve M.
REFRIGERATOR GE GFE28HSHDSS Entire ice bucket is completely full of a block of ice icemaker appears to be leaking filling the whole bucket up refrigerator needs unplugged to allow the unit to thaw out to remove ice bucket to diagnose. Need to reschedule; saved tckt
Steve G.
DRYER LG DLE5977S Customer states that the unit squeals. Found front roller was not moving. Installed new front roller. Cycled. ; pckd up 1 4581EL2002C (ROLLER)
Steve G.
WASHER LG WM2350HRC Customer states that the unit had caught on fire and the fire dept was out. Found that the main board had caught on fire and damage the wire harness. Unit is 10 years old. tech did notice some tape on the wire harness that has been melted . Customer is not going to repair the unit. Main board ebr65989427
Steve M.
DISHWASHER SAMSUNG DW80K7050US/AA #4150441322 rack is unable to be pushed into unit. Both upper and lower rack are OK. Customer instruct
Steve G.
DISHWASHER GE GDF610PMJ2ES Install new display board and main board the personal matching cycled unit test OK
Steve G.
DRYER MAYTAG MEDX655DW1 Customer states that the unit will not shut off when she opens the door. Found the door switch was bad. Installed new door switch. Cycled; pckd up 1 W10569603 (switch door)
Steve M.
WASHER WHIRLPOOL WTW8500BW0 Unit has F84 error. Replaced lid lock. Unit checks ok.; ordrng 1 W10619844(TS) (latch.)
Steve G.
REFRIGERATOR SAMSUNG RFG298AAPN/XAA Customer states that water was coming from the top ice maker the ice chute door flapper kept opening and closing. Explain to the customer how the unit does work. The customer has several issues. Just parts are going to cost the customer over 600. Main board is NLACustomer is not going to repair or partially repair .
Shawn H.
REFRIGERATOR FRIGIDAIRE LFFH20F3QWG "Installed all provided parts and ran to test. All ok. Fan running, compressor running, unit goes into defrost cycle now."
Steve M.
WASHER WHIRLPOOL WTW7040DW1 Unit will not power on; rqstng P&A on 1 W10812423 (cntrl-elec (MARCONE)) and 1 W10858298 (console assy. (MARCONE))
Shawn H.
DISHWASHER KITCHEN AID KDTE204EPA2 Checked unit and found elbow at water valve leaking. Pulled and sealed valve and ran to test. Unit still leaks but leak is from pinhole in elbow. Unit needs elbow. Customer had extra elbow installed and ran to test. All ok no more leaks. Please mail out invoice.
Steve G.
WASHER FRIGIDAIRE FFLE1011MW2 Customer states that the tub is not spinning. Found that the belt had come off the idler pulley. Secure idler pulley and re attach the belt. Cycle.
Steve G.
REFRIGERATOR BOSCH B21CL80SNS Customer states that when the ice dumps you can hear the gears grinding. Unit is making ice but extremely loud. Preorder ; ordrng 1 1111 (ICE MAKER. )
Shawn H.
RANGE MAYTAG MET8885XW00 Installed all provided parts and ran to test. All ok.
Shawn H.
WASHER GENERAL ELECTRIC GTW335ASN0WW Installed all provided parts and ran to test. Unit still only goes into rinse cycle for 30-45 seconds. Called GE tech support and per tech unit only has spray rinse to meet water usage guidelines. To get full typical rinse customer needs to use deep rinse option. All ok.
Shawn H.
DRYER MAYTAG MEDB755DW2 "F4E4, F2E1, does present. F4E4 refers to low voltage at ACU on L1. F2E1, is a stuck button error. Checked unit and found heater shorted open. An underwire from a bra got into heater box and shorted to ground the element. Ran unit to test after replacing heater. Heats ok. Could not duplicate concern of motor shutting down near end of cycle. ; used 1 279838 (ELEMENT) from stock"
Shawn H.
OVEN GE JT5000SF1SS Installed lamp assembly. All ok.
Shawn H.
REFRIGERATOR SAMSUNG RS265TDRS/XAA Installed all provided parts and ran to test. All ok.
Shawn H.
REFRIGERATOR SAMSUNG RF18HFENBSR/AA Installed all provided parts and ran to test. All ok. Refrigerator does not have a water line hooked up to it so it will not produce ice. Advised customer to have a plumber hook water line up.
Shaun S.
WASHER GE GTW680BPL0DG Removed and replaced defective parts unit checks ok upon techs departure
Shaun S.
DRYER LG DLG0452W/01 "Upon arrival found that unit has a defective ignition on it, removed and replaced ignition ran and checked out unit checks ok upon techs departure"
Shawn H.
DRYER ROPER RES7648KQ0 "Checked unit and found belt broken. Removed drum to inspect idler; all ok. Unit needs belt, and cleared of lint. Replaced belt and cleaned unit, all ok. ; used 1 341241 (DRYER BELT) from stock"
Shaun S.
WASHER MAYTAG MHW6000XG0 Upon arrival found that unit is giving a F6-E1 error which is a communication loss between the CCU and MCU boards Gave customer est for repair will call back if repair is desired
Shaun S.
WASHER MAYTAG MVWC565FW1 "Upon arrival found that there was no error codes stored in control, tech then went and ran a series of diag test on unit which passed with no issue, tech then ran a reprogramming test on unit and then ran a quick wash cycle on normal, everything checks ok upon techs departure"
Kevin S.
REFRIGERATOR SAMSUNG RF220NCTASG/AA "Replaced boards, compressor has come on and is running. What little food they have left in freezer compartment to move to spare freezers and frigs they have in home. There is still some ice buildup behind evap cover in freezer, having customer unplug unit to thaw out for 2-3 days and check from there."
Kevin S.
WASHER AMANA NTW4605EW0 "Replaced lid lock assembly. Put unit into auto diagnostics, passed. Put unit into a drain and spin. Lid is locking and unlocking ok, showed Debbie and she relayed about being careful about lowering the lid and not to force open lid until done. Unit checks ok."
Shaun S.
RANGE FRIGIDAIRE FFGF3047LSH Upon checking unit out found that unit is more than 50 degrees off of desired set temp ; ordrng 1 EOC and 1 OVERLAY and 1 TEMPPROBE
Kevin M.
REFRIGERATOR SAMSUNG RS261MDWP/XAA IMk not advancing replaced ice maker; used 1 DA97-08059A (ICE MAKER) from stock
Kevin M.
REFRIGERATOR KENMORE 36358251891 Compressor is making loud thumping called -Jackie- not economically to repair unit is 30 yrs old
Kevin S.
DRYER SAMSUNG DV42H5200EP/A3 "Found heating element open, thermal fuse and hi limit good. Replaced heating element from truck stock. Ran unit on hi heat time dry unit checks ok. Showed customer, and told them there will be a little bit of smell at first coming off heating element. ; used 1 DC97-14486A (ELEMENT) from stock"
Shaun S.
DRYER WHIRLPOOL WED7300XW0 Upon arrival found now that idler pulley bearing making noise and needs to be replaced ; ordrng 1 WPW10547292 (pulley-idr)
Shaun S.
DRYER ELECTROLUX EID55HMBO Upon arrival found that user interface board not working on all cycles needs replaced Deductible paid $75.00; rqstng P&A on 1 USERINTERFACE
Kevin M.
REFRIGERATOR FRIGIDAIRE FGHB2866PF3 Called tech line -Wayne - Rust on back of unit non repairable file #82702026 called AIG - Nathan-
Kevin M.
REFRIGERATOR FRIGIDAIRE FFHB2740PPBA Fill tube is froze up cleaned out ; used 1 5303918860 (FILL TUBE) from stock
Shaun S.
WASHER KENMORE 110.270626 "Upon arrival ran testing on unit, found no noise coming from unit, bearing and all check good, did find that unit has a cracked stator motor and rotor needs replaced Deduct collected $100.00 chk #5851; ordrng 1 ROTOR and 1 STATOR"
Brad A.
MICROWAVE SAMSUNG SMH9187ST "Found door hook broken, installed new hook, door closes properly.; used 1 DE64-00760A (DOOR KEY) from stock"
Kevin S.
DISHWASHER KITCHENAID KDTE104ESS2 "Ran quick wash on unit, unit is filling, washing and draining ok. Customer claim unit is not heating water or drying. No leaks. Called tech line, walked me through diagnostics. As for pulling up correct tech sheets on service matters they told me to remove the last digit in model number. Initially got a 7-1 error 7 flashes then pause then 1 flash. Powered off unit, pulled out and checked heating element read good at 12ohms between 8 and 30ohms. Checked thermostat had continuity, good. Only thing left is control board. ; ordrng 1 W10854225 (cntrl-elec)"
Kevin S.
WASHER ELECTROLUX EIFLS60LT1 "Ran unit into quick wash mode, checked and found leak from main outer tub hose leaking overtop of grey sponge. Gave customer estimate, ok will order new tub to pump hose.; ordrng 1 134639910 (hose)"
Brad A.
WASHER UNKNOWN PAV2300AWW "Found water leaking from unit. Found drain hose clamp broken. Installed new hose clamp, unit checks ok."
Kevin S.
RANGE LG LDE3017ST/01 "Called lg techline, found open cavity thermal fuse on bottom left. Jumpered the connection and was able to get the unit to power on. "
Kevin M.
REFRIGERATOR SAMSUNG RF18HFENBSR/AA FZ EVAP coil restricted called Samsung for pick ticketArnold-4150437056; ordrng 1 DA81-06006A (DRYER) and 1 DA96-00844A (EVAP COIL)
Kevin M.
REFRIGERATOR GE GYE18JSLGFSS Ice maker is locked up ordered new IMK; ordrng 1 WR30X28690 (IMK)
Kevin M.
REFRIGERATOR WHIRLPOOL WRF990SLAM02 No power to anything but lights ordering cont; ordrng 1 WPW10453401 (elect control board) and 1 WPW10589837 (cntrl-elec)
Brad A.
DRYER MAYTAG MEDC465HW0 "Unit will not heat, found heating element open. Ordered element.; ordrng 1 279838(DN) (ELEMENT)"
Brad A.
WASHER MAYTAG MVWX655DW1 "Found leak at drain hose, ordered new hose.; ordrng 1 W11244231(TS) (DRAIN HOSE)"
Brad A.
OVEN GE JB258DM1BB "Found control board burned at broil relay, board and wire harness need replaced. ; ordrng 1 UNKNOWN (MAIN WIRE HARNESS) and 1 WB27X29091 (range oven control t)"
Brad A.
DISHWASHER KITCHENAID KDTM354DSS4 Found filter assembly and rings damaged inside. Ordered pump and motor assembly.; rqstng P&A on 1 W10805015 (pump&motor)
Brad A.
DRYER LG DLRX3700V "Found thermal fuse open, installed new fuse. Unit checks ok.; ordrng 1 UNKNOWN(DN) (THERMAL FUSE )"
Brad A.
DRYER MAYTAG MEDB835DW4 "Installed new control, unit will not power on, ordered user interface.; rqstng P&A on 1 W11026442 (console), states that autho needed"
Brad A.
REFRIGERATOR WHIRLPOOL GAFZ21XXRK02 "Found unit keeping proper temperatures, checks ok."
Tim R.
REFRIGERATOR FRIGIDAIRE FGUN2642LF6 Checked unit over found that the unit wasnÕt cycling the ice-maker. Replaced the ice-maker. Checks ok.; ordrng 1 5303918493(TS) (freezer ice maker)
Tim R.
WASHER SAMSUNG WA45N3050AW/A4 Checked unit over found drain pump shorted out. Not website would pull up model.; ordrng 1 ###### (DRAIN PUMP)
Tim R.
DRYER MAYTAG LDE9804ACL Checked unit over found that the unit had a blown thermostat. Replaced thermostat. Checks ok; ordrng 1 303396(TS) (THERMOSTAT)
Tim R.
RANGE FRIGIDAIRE FEF366CCE Talked with AHS and they are sending out a second company to get a second opinion on replacement of the oven per the customer request. Talked with evon at AHS.
Steve M.
DISHWASHER KITCHEN AID KDTM354DSS3 Found pinhole in drain hose. Replaced hose unit is no longer leaking; ordrng 1 8269144A(TS) (drain hose)
Steve G.
DISHWASHER FRIGIDAIRE FFBD2406NS6A Found burn mark on the main board as mentioned before need to get board going to see if any other issues customer does not have switch assembly lights need to order switch assembly/user consulUnit 5 to 6 years old in the kitchen; rqstng P&A on 1 154887201 (switch assembly)
Steve G.
DISHWASHER GE GSD3200G00BB Customer states that no water is going into the dishwasher. Tech could not get any power to the valve. ; ordrng 1 GEWD21X10201 (TIMER)
Shawn H.
REFRIGERATOR BO SAMSUNG RF263BEAES/AA "Checked unit and found ice maker frosted over, evap drain clogged and door gasket not sealing. Unit needs service kits for ice maker and leak as well as door gasket. ; rqstng P&A on 1 DA63-06542A (GASKET LEFT) and 1 DA82-01415A (LEAK KIT) and 1 DA82-02697A (IMK SVC KIT)"
Shawn H.
WASHER LG WT1201CW Spoke with customer and Ue code has not appeared since they ran the tub clean. They state the unit vibrates more than it used to now. Ran unit in spin only cycle; unit threw UE code. Checked and found hall sensor not within spec. per LG tech(Igor) replace sensor and main control. ; ordrng 1 6501KW2002A (hall sensor ) and 1 EBR76262101 (main control )
Shawn H.
REFRIGERATOR SAMSUNG RF263BEAESR/AA Checked unit and found ice maker frosted over again. Thawed out ice maker to inspect. All parts of previous service bulletin have been performed but since then Samsung has updated the bulletin to include more fixes. Advised customer of this. He isnÕt wanting unit repaired and wanting it replaced. Called VENDOR to update dispatch with info. Customer is calling VENDOR to try to get replaced. Advised customer IÕd proceed with parts order as if repair was going on. Unit needs service kit for ice maker. ; ordrng 1 DA82-02697A (IMK SVC KIT)
Tim R.
WASHER KENMORE 110.2087299 Checked unit over found that the gear case was leaking oil and the unit wasnÕt spinning out. Needs new transmission. No repair due to cost.
Tim R.
REFRIGERATOR GE GTH18IBDBRWW Checked unit over found that the bottom of the refrigerator door seal was falling off and was twisted and had a small tear. Reinstall door seal properly and installed Perm gum to help seal up and hold in correct position. Checks OK
Tim R.
REFRIGERATOR KENMORE 363.952081 Replaced water valve due to icemaker solenoid valve completely open. Replaced valve. Checks ok
Shaun S.
DRYER KITCHEN AID KEYE679BBLO Upon arrival found that unit has power but has a defective start switch had to jump out switch for unit to operate ; ordrng 1 WP3398094 (relay-pts)
Tim R.
REFRIGERATOR FRIGIDAIRE LGHX2636TF5 Checked unit over found damper door wasnÕt opening properly due to motor wiring loose. Fixed wiring. Checks ok
Tim R.
DRYER SAMSUNG DVE52M8650V/A3 Checked unit over found unit wouldnÕt start. Found loOse connection on door switch. Fixed connection Checks okAlso instructed customer to clean his vents.
Shaun S.
REFRIGERATOR BO GENERAL ELECTRIC GFE29HMEHES "Upon arrival found now that unit is freezing things in ff compartment, contacted DAP and ordered a thermistor for ff area and will be returning on wed for repair ; ordrd 1 WR55X10025 (sensor,temp ff)"
Kevin S.
WASHER SPEED QUEEN AWN43RSN115TW01 "Put unit in a cold wash small load, normal setting. Proceeded to start and cancel at least 5 cycles without issue. Will go ahead and replace; ordrng 1 203935 (PUSH BUTTON SWITCH)"
Tim R.
WASHER MAYTAG MVWB865GW0 Replaced lid lock due to short. Unit checks OK
Tim R.
WASHER LG WM2240C Replaced door boot checks ok
Tim R.
RANGE FRIGIDAIRE FFEH3054USA Replaced shorted thermostat. Checks ok; used 1 318578506 (COOLING FAN) from stock
Steve M.
DISHWASHER BOSCH 0 No mod/ser TagUnit not responding. Not heating. Possible motor assembly and PCB
Kevin M.
REFRIGERATOR FRIGIDAIRE GLRS267ZCB1 Installed parts unit is running good with great frost pattern;
Steve M.
REFRIGERATOR FRIGIDAIRE FRT21TNGW3 Product in freezer thawed. Noticed strange smell in kitchen. CouldnÕt locate anything burnt. Replaced defrost timer.; used 1 215846602 (DEFROST TIMER) from stock
Steve M.
DRYER MAYTAG LDE8414ACE Installed new idler pulley assembly and washers. Unit running ok
Kevin M.
REFRIGERATOR GE GFE28GSKFSS Ice maker not advancing; ordrng 1 WR49X31524 (IMK ) and 1 WR57X10098 (valve dual water)
Steve M.
REFRIGERATOR FRIGIDAIRE FFHB2750TD5 Freezer drawer is not closing. Made a popping noise. Found auto door closer loose from cabinet jamming door tracks. Removed door and tracks. Re installed door closer. Door no closing properly.
Steve M.
RANGE FRIGIDAIRE LGEF3045KFK Installed new clock assembly. All functions operating OK
Steve M.
MICROWAVE WHIRLPOOL MH7155XMB-0 Microwave is not heating. Very loud humming noise. Found open magtube thermostat. Needs transformer. Unit put into options. Thermostat NLACarmen @AHS 107CMOL auth
Steve G.
WASHER WHIRLPOOL WTW8540BW1 Customer states that the unit is dripping into the tub. Could not get unit to act up.
Brad A.
REFRIGERATOR BOSCH B21CT80SNS/02 "Installed be spacers, new door was defective, dent. Ordered replacement door.; saved tckt"
Steve M.
REFRIGERATOR KENMORE 253.6880202 Ref door will not close. Found lower of door liner hitting cabinet. Door hinge mount in cabinet is broken. Cannot repair.
Steve M.
REFRIGERATOR KENMORE 106.454238 Unit not dispensing ice. Found auger motor drive mechanism mis alignment.. removed auger motor. And drive bar. Re adjusted all components. Unit is operating properly.
Steve M.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA 22 25 E errors. Entered unit into 117 mode. Previous servicer removed evaporator cover and did some work. Did not enter 117 mode. Called LoweÕs to inform them of the work that was done and what customer is still having issues with. Instructed the customer to let unit defrost The software change should take care of any defrost issues
Steve M.
REFRIGERATOR FRIGIDAIRE FFTR2021TW2 "Unit not cooling properly.customers milk and several other items went bad. Coldest setting not holding consistently. Installed new def timer and thermostat.; used 1 241537103 (COLD CONTROL), and 1 241705102 (TIMER) from stock"
Steve G.
MICROWAVE ELECTROLUX EI30BM55HBA Customer states that the unit is arching. Found that the stirrer plate had food debris on the it causing the arching. Clean off the food participles and load test the unit. Test ok
Steve G.
MICROWAVE WHIRLPOOL WMH1163XVB-1 "Installed new all new three door switches, and new inline fuse. Installed wireharness and transformer. Load test the unit. Did advise customer that the vent cover has been cracked and the console had been cracked from a previous repair. Adv customer they may want to scrap off the grease build up and grease inside the unit under the turntable."
Brad A.
WASHER LG WT1501CW "Start button does not activate when pressed, needs new user interface. Customer claims unit was givingg ef1 code before the button stopped working.; ordrng 1 (USER INTERFACE)"
Steve G.
WASHER WHIRLPOOL WTW4815EW0 "After removing the agitator bolt the agitator would not come off. Try to remove the gearcase hoping that the gearcase would fall down, no such luck. After trying to pry off the agitator tech called techline to see if their was a trick. Per techline the drive block is rusted out and the agitator is seized to the block. They suggest replacing the inner tub, spanner nut, agitator and drive block. Tech called vender to get autho. And they denied any more money into the unit. Unit is in options"
Steve G.
DRYER KENMORE 110.6120201 "Customer states that the unit is not getting any heat. Check all fuses inside the unit and check power to the unit. Found that the heater had shorted out. Installed new heater assy . Cycled. Unit does need a stress clamp and also adv customer to replace the house vend and clean out the duct work. ; pckd up 1 279838 (element,heater)"
Brad A.
REFRIGERATOR WHIRLPOOL GAFZ21XXRK02 "Temps check ok, still observing.; schdld next appmnt for 6/18 TUE !"
Shawn H.
REFRIGERATOR WHIRLPOOL WRV986FDEM00 Checked unit over and found frost build up in rear of fresh food section. Thawed out evap cover and cleared clogged defrost drain. Unit is cooling fine now that air can move.
Shawn H.
DISHWASHER WHIRLPOOL DU890SWLU0 Checked unit and found door not latching because unit came loose from cabinet. Re-secured unit to cabinet and ran to test. All ok. Unit operates fine now. Called Phil Keller to give estimate for repair and left voicemail.
Shawn H.
DRYER GE GTDP180ED0WW Installed all provided parts and ran to test. All ok. Timer works fine now.
Shawn H.
FREEZER FRIGIDAIRE LFFH17F3QWC Installed all provided parts and ran to test. All ok.
Shaun S.
REFRIGERATOR/TOP GENERAL ELECTRIC GNE25JSKGFSS "Removed and replaced thirmister on unit, ran and checked out, unit checks ok"
Shaun S.
DRYER GE DCVH480EK0WW Removed and replaced belt on unit checks out ok upon techs departure
Shaun S.
DRYER SAMSUNG DV218AEB/XAA "Upon arrival found that belt on dryer had broken, tech removed and replaced dryer belt ran and checked out, unit checks ok upon techs departure; used 1 6602-001655 (DRYER BELT) from stock"
Kevin S.
DISHWASHER FRIGIDAIRE FGID2479SF0A "Pulled unit out, checked found leak coming from case break area around the tub seal. Tightened up the part from inside the tub. Showed customer this, and to keep an eye on. Ran unit again no leaks. Installed unit back in place had to replace water line as the water line connection to the dishwasher brass fitting was overtightened and cracked on the inside so when hooking up,would drip. Had to use my new water line and just billed customer cash which i paid from my pocket. Unit has washed through quick cycle without issue. Unit checks ok. Will keep this pressure switch as truck stock."
Kevin S.
WASHER WHIRLPOOL WTW8000DW5 "Opened up top, removed outer tub ring, was able to see tweezers on right hand side. Used magnetic tool grabber and pulled tweezers out. Tested unit quick wash then drain, no leaks unit checks ok."
Kevin S.
REFRIGERATOR FRIGIDAIRE FFHT1826LW2 "Manually cycle icemaker, unit harvested and called for water but not very much came out. Put in new icemaker, same scenario. Turned off needle valve, unhooked water line from frig, dispensed water line in bucket. IMO the water pressure coming from needle valve is too weak. Explained all this to customer and to Joe head of maintenance. I am wanting them to change out needle valve first and go from there. If this still doesnt resolve the problem i will look to replace valve and icemaker per kit. Called office to run service call fee for today."
Kevin S.
REFRIGERATOR SAMSUNG RF28HFEDTWW/AA Replaced mullion strip. Checked doors open and close ok. Showed customer collected check.
Kevin M.
REFRIGERATOR FRIGIDAIRE LFSS2312TD0 Water valve not opening properly installed new water valve but hooked up to RO system; used 1 242252702 (VALVE) from stock
Kevin M.
REFRIGERATOR SAMSUNG RS265TDWP/XAA 01 IMk not advancing unless you hit reset button cust will think about the repair
Kevin M.
REFRIGERATOR FRIGIDAIRE GLRS237ZAQ6 Installed dryer and recharged unit EVAP coil has a good frost pattern and unit checks ok; used 1 5303918358 (DRIER FILTER) from stock
Kevin M.
REFRIGERATOR WHIRLPOOL ED5JHEXTB00 Called HBW - Amber-wiring in the cabinet shorting out the T-stat - switch over to purchasing- Shonda- cust to hear back from HBW within 3-5 business days
Brad A.
WASHER SAMSUNG WF42H5000AW/A2 "Unit was not draining, found drain filter clogged, cleaned out drain, unit is draining properly. Checks ok."
Brad A.
OVEN FRIGIDAIRE LFES3025PFC "Customer could not get unit into self clean, was able to show him how to do it."
Brad A.
WASHER LG WM2016CW "Found stator rotor making noise, giving le code, needs new stator and rotor, customer does not want to repair."
Brad A.
HOME LAUNDRY - E FRIGIDAIRE FFLE3911QW0 "Found lid not latching, adjusted strike to hit in proper place, unit is latching. All operations test ok."
Brad A.
REFRIGERATOR FRIGIDAIRE FFTR1814TW5 "Installed new defrost timer, unit is working properly."
Brad A.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA "Installed new ice maker, unit is producing ice properly. All operations test ok."
Brad A.
REFRIGERATOR GE GTE21GTHDCC "Found unit cooling properly, unit is out of warranty. All components check ok."
Brad A.
WASHER SAMSUNG WF45K6500AW/A2 "Installed new front panel and door, unit is latching properly. Checks ok."
Brad A.
WASHER SAMSUNG WF337AAG/XAA "Found unit shaking in spin cycle, installed new shocks. Unit is working properly.; used 2 DC66-00470A (DAMPERS), and 2 DC66-00470B (DAMPERS) from stock"
Tim R.
RANGE MAYTAG MER6755AAW25 Replaced control. Checks ok
Tim R.
DRYER MAYTAG MEDC215EW1 Replaced drive belt. Ok; used 1 W10198086 (BELT) from stock
Tim R.
DISHWASHER KENMORE 665.15113K211 Checked unit over found blockage at end of hose and tested unit multiple times. Drained good. Checks ok
Tim R.
DISHWASHER GE GDF570SSF0SS Instructed customer on usage of dishwasher. Found that the unit would fill with water and motor wouldnêt come on no power to motor from control. No repair
Tim R.
WASHER WHIRLPOOL WTW4950HW1 Replaced gearcase and drive pulley. Checks ok
Tim R.
WASHER MAYTAG MVWC465HW2 Replaced gear-case and drive pulley ok.
Tim R.
DRYER WHIRLPOOL WED4815EW1 Replaced shorted heating element. Checks ok. Second stock repair per Ann.; used 1 279838 (ELEMENT) from stock
Tim R.
WASHER MAYTAG MVWC465HW2 Replaced fill valve due to no hot water. Checks ok; pckd up 1 W11210459 (valve)
Tim R.
ROOM AIR CONDITI HAIER ESA418K1 Checked unit over found shorted out wire from control. Constantly kicking AC off. Fixed wiring and tested. Checks ok.
Steve M.
DRYER HAIER RDE350AW Unit has venting issue not drying clothes properly. Need to have correct venting installed
Tim R.
RANGE MAYTAG MODEL TAG MISSING Checked unit over found that the unit needs a new thermostat. No model number. Non-repair possible due to no model.
Steve M.
DISHWASHER FRIGIDAIRE FGHD2433KB0 PF on display. Unit is losing power. Checked all wire connections. Everything checks ok. Recommend have someone look into household breaker and wiring.
Tim R.
DRYER MAYTAG MDE6400AYW Tightened down screws for rear frame. Checks ok
Steve M.
DRYER UNKNOWN WED4815EW1 "Unit not heating. Found open heating element and fuse replaced both items dryer working properly7yrs old. Laundry area; used 1 279816 (FUSE), and 1 279838 (ELEMENT) from stock"
Steve M.
DISHWASHER KITCHEN AID KUDS30FXSS0 Installed new rack adjuster set; used 1 W10712394 (ADJUSTERS) from stock
Steve M.
WASHER LG WM2240CW Unit not filling. Removed dryer. Checked all valves operating. Cleaned valves. Showed customer how to do so.
Steve M.
DRYER AMANA EED4400WQ1 "Unit not running. Needs new door switch. Installed new switch. Unit working ok; pckd up 1 3406107 (switch,door)"
Steve M.
REFRIGERATOR FRIGIDAIRE FFFU14F2QWR Unit not cooling properly. Found evap fan blade stopped against edge of evap cover. Moved fan assembly bracket. Unit cooling properly.
Steve M.
REFRIGERATOR SAMSUNG RF28R7351SG/AA Showcase door will not open. Have to lift up on door in order to open it. Removed door and adjusted door strike and catch.
Steve M.
DRYER MAYTAG MEDC215EW1 Installed new timer unit is operating properly
Steve M.
WASHER GE GTW330ASK3WW Unit screeching during spin. Installed new belt.; used 1 WH01X24697 (DRIVE BELT) from stock