Local Reviews
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Brad A.
DRYER WHIRLPOOL WED4815EW1 "Found hole in side of cabinet where unit was run with dent in the side that was rubbing the drum. Belt is burned up and idler pulley was damaged. Ordered belt, pulley, and cabinet.; rqstng P&A on 1 341241 (belt,drive) and 1 8533643 (cabinet) and 1 WP691366 (pulley-idr)"
Shaun S.
REFRIGERATOR WHIRLPOOL WRF997SDDM00 "Removed and replaced evap fan motor, ran and checked out, unit checks ok"
Kevin S.
WASHER SPEED QUEEN AFNE9RSP113TW01 "Checked 2nd unit, see notes from first unit on job record #59489 No shipping bracket found in this unit, ran quick rinse and spin, physically checked everything in bottom. Unit checks ok. Mary who is in charge of laundry was with me during service call.Weaver Brothers inc895 E. Main StreetP.O. Box 333Versailles, Ohio 45380Attn: Zita HenryAccounts PayableEmail: z.henry@weavereggs.com"
Kevin M.
REFRIGERATOR FRIGIDAIRE LFHB2751TF3 Checked ice maker and DISP and checks okay this time cust to call back in if it happens again try to record the sound if possible
Kevin M.
REFRIGERATOR FRIGIDAIRE FFTR2126LME Installed new compressor recharged good frost pattern on EVAP coil and unit checked OK at this time
Brad A.
REFRIGERATOR KITCHENAID KRFF507ESS00 "Relocated thermistor in FF section, sealed edges of evaporator cover, checked for 3 way valve operating properly. Unit checks ok."
Brad A.
DRYER SAMSUNG DV395ETPASU/A1 "Found heating element open, installed new element, unit checks ok.; used 1 DC97-14486A (ELEMENT) from stock"
Tim R.
REFRIGERATOR MAYTAG MFI2269FRZ00 Replaced door gaskets. Need left side door gasket for refrigerator. They ordered two right side gaskets.; ordrng 1 W10830055 (gasket-fip)
Tim R.
WASHER WHIRLPOOL WED7000DW0 Checked unit over and found internal vents in dryer plugged. Cleaned vents and replaced high limit thermostat. Checks ok customer needs to have external vents cleaned.; ordrng 1 WP3977767VP(TS) (thrmst-fix)
Tim R.
DRYER FRIGIDAIRE EFME617SIW0 Checked unit over found that the unit was intermittently vibrating. Found a flat spot on roller. Replaced roller. Ok.; ordrng 1 134715900(TS) (roller)
Tim R.
WASHER FRIGIDAIRE EFLS617SIW0 Checked unit over found drain hose from dispenser plugged causing unit to not drain properly.y cleared line. Check ok.; ordrng 1 134638321(TS) (cover) and 1 5304505336(TS) (drawer) and 1 5304505463(TS) (handle assembly)
Tim R.
WASHER MAYTAG MVWX655DW0 Checked unit over found unit wasnÍt spinning or agitating. Needs new motor.no repair.
Tim R.
RANGE KENMORE 790.467899 Checked unit over found that the unit needs main wiring harness for burners and harness to switch. Main harness on back order per Roger at vendor. No expected date. No repair.
Steve M.
REFRIGERATOR FRIGIDAIRE LFSS2612TPO "Noisy operation. Found rattling water valve. Installed new valve, all operations are ok; pckd up 1 242252702 (valve)"
Tim R.
WASHER GE GTW460ASJ5WW Unit stuck in cycle. Cleared out cycle and tested. Ran through quick wash with no issues.
Tim R.
WASHER SAMSUNG WA45M7050AW/A4 Replaced control board customer to replace drain pump.
Steve M.
DRYER LG DLEX8100V Dryer leaking water; ordrng 1 MDS62050802 (GASKET)
Steve M.
WASHER MAYTAG MVWB835DW4 "Unit is off balance no spinning properly. Installed new suspension rods, washer spins out properly ; pckd up 1 W11130356 (suspension)"
Tim R.
WASHER WHIRLPOOL WFW9200SQA10 Replaced drain pump. Checks ok.; pckd up 1 W10730972 (pump-water)
Steve M.
WASHER WHIRLPOOL WTW4816FW2 Shaking violently ; ordrng 1 W10780045 (suspension)
Tim R.
DRYER WHIRLPOOL WED5800BW0 Checked unit over found unit wasn't getting proper voltage from outlet. instructed customer to call an electrician.
Steve M.
WASHER MAYTAG MVWC565FW1 Unit will not start. Found control DOA; ordrd 1 MVWC565FW1 (CONTROL)
Steve G.
MICROWAVE FRIGIDAIRE FGMV176NTF Inline fuse blew out again. Tech to preorder switch assy and ; ordrng 1 1111 (SWITCH ASSY WITH ALL THREE SWITCHES) and 1 1111 (IN LINE GLASS FUSE. )
Steve G.
DBL WALL OVEN KITCHEN AID n/a Customer states that the upper unit is not heating and is loud. Unit needs pulled out Double wall oven. 2hrs on return. ; rqstng P&A on 1 W10119142 (cntrl-elec) and 1 W10131825 (sensor) and 1 WP830972 (COOLING FAN) and 1 WP9760769 (element)
Tim R.
DISHWASHER MAYTAG MDB7749SBM3 Fixed broken wiring feeding float switch. Checks ok.
Steve G.
WASHER SAMSUNG WA45H7000AW/A2 01 Customer states that the unit is not filling with water.. tech did explain to customer how the unit senses the load size... customer also states that the unit is leaving blue marks on the clothes. States that the unit is making a grinding noise while agitation. Looked at the dryer and noticed that the dryer drum was blue from the dye of the jeans. But customer states that he has noticed it from the washer. Due to the washer in a plastic tub tech could not get the unit out to look underneath the unit without cracking the tub.
Steve G.
DISHWASHER MAYTAG MDB8959SBS2 Installed new control assy. Did show the customer/homeowner that the ribbon cable was bad. Cycled
Shawn M.
DISHWASHER LG LDF5545ST Found the locking mechanism on the top is broken off not allowing the door to stay latch or the door to opening ordering new dispenser; ordrng 1 AGM75469801 (SOAP DISPENSER )
Steve G.
REFRIGERATOR KENMORE 363.5947999 Customer states that unit does not make ice found the ice maker was bad. Unit was leaking. Installed new ice maker and had to reroute the electric lines so the ice container would fit. Cycle unit. ; pckd up 1 WR30X10093 (icemaker asm)
Steve G.
REFRIGERATOR FRIGIDAIRE FFHB2740PE8A Customer states that unit is not making ice. Put the unit into the diag. and found that the supply fill tube was frozen. Thawed out and installed new ice maker as well. When unit was in diag. the tray did not go completely back to the home position. . Cycled. Test ok. ; pckd up 1 243297607 (ICE MAKER)
Steve G.
DISHWASHER WHIRLPOOL WDF520PADB3 "Found this time that the pump is working, but draining very slow. Removed the drain hose and noticed it was blocked. Cleared out the drain line and unit is draining fine. Customer was not home. Contractor let tech in.
Steve G.
DISHWASHER SAMSUNG DMT300RFB/XAA Installed new sump assy. Cycle.
Kevin S.
MICROWAVE FRIGIDAIRE PLEB30M9ECD "Called customer, notified him we had to order the part and it will be in monday or tuesday.; saved tckt"
Steve G.
WASHER WHIRLPOOL WTW4950XW2 Customer states that the light is just flashing. Cycled unit and heard that the unit was try to move. Spun wash tub by hand and heard that the gear case was out. Customer is not going to repair the unit.
Kevin S.
RANGE WHIRLPOOL WFE505W0HW1 "Checked unit, interface, cooktop, bake and broil function working. Prior to running oven, checked ohm reading of oven probe, found it not within tolerance. Will order new.; ordrng 1 WPW10181986 (sensor)"
Shawn M.
DRYER SPEED QUEEN ADEE9RGS175TW01 Replace door clips dryer is now working fine
Kevin S.
OVEN WHIRLPOOL WGE745C0FS00 Damage to upper oven door.; rqstng P&A on 1 W10877562 (glass-door) and 1 WPW10410341 (spacer)
Shawn M.
DISHWASHER MAYTAG MDB7600AWQ Found there was the wrong soap used in the dishwasher causing it to bubbling leak there was a slight clog in the drain cleared the clog dishwasher seems to be working fine at this time
Shawn M.
WASHER MAYTAG MVWC415EW1 Found that the noise was most likely coming from the cam and not the gearcase replaced actuator and cam wash machine seems to be working fine at this time will be returning gear case; used 1 W10721967 (SPLUTCH) from stock
Kevin M.
REFRIGERATOR FRIGIDAIRE FFTR1814TB0 T-stat is sticking and air restricted ; ordrng 1 241537103 (control-temperatur) and 1 5303918746 (air restrictor kit)
Shawn M.
MICROWAVE SAMSUNG ME20H705MSS Replace thermostat in microwave everything seems to be working fine at this time
Shawn M.
MICROWAVE MAYTAG MMV5208WS-1 Replaced all the switches microwave is now working fine
Shaun S.
REFRIGERATOR FRIGIDAIRE FPHB2899LF3 "Upon arrival, performed 2nd checks on both main board and comp, found that everything checked ok between the two. Tech removed and replaced inverter board on unit, ran and tested, unit checks out ok upon techs departure"
Kevin M.
REFRIGERATOR FRIGIDAIRE GLHT214TJS0 Found restriction in capture would need a compressor evaporator And heat exchanger
Kevin S.
REFRIGERATOR FRIGIDAIRE LFSS2612TE0 "Replaced LED bulb, unit checks ok."
Kevin M.
REFRIGERATOR FRIGIDAIRE FFTR2126LME Compressor not pumping and high amp draw o; rqstng P&A on 1 5303918358 (filter-drier w dye) and 1 5304507765 (compressor kit) and 3 5305877995 (compound)s
Kevin M.
REFRIGERATOR WHIRLPOOL GX2FHDXVQ03 Temps checks and unit is running properly
Brad A.
WASHER MAYTAG MVWC555DW0 Found transmission and washplate stripped out. Ordered transmission and washplate.; rqstng P&A on 1 W10752187 (screw) and 1 W11035751 (gearcase)
Kevin M.
REFRIGERATOR FRIGIDAIRE FGHD2368TF3 "Fill tube was frozen up insulating fill tube calling tech line -Russell-file#82427052Permagum around back of unit & tube in the hinge cover and checks ok; used 1 241920103 (WATER TUBE), 1 242146001 (GASKET), and 1 5305877995 (COMPOUND) from stock"
Kevin M.
REFRIGERATOR FRIGIDAIRE GLR64ZEB7 Unit needs new compressor customer is to get a new unit
Kevin M.
REFRIGERATOR FRIGIDAIRE GLHT214TJS0 Found restriction in capture would need a compressor evaporator And heat exchanger
Kevin M.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Installed mullion and cover and checks ok
Kevin M.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Stone user in the face board per tech line and checks OK
Brad A.
WASHER WHIRLPOOL WTW5000DW1 "Installed new control board, unit is working properly, all operations test ok."
Brad A.
DISHWASHER SAMSUNG DW80K7050US/AA Unit has been rejected for repair. Sending unit back to store unrepaired.
Brad A.
REFRIGERATOR KITCHENAID KSFS25FJBT00 Found control board not sending voltage to evaporator fan. Needs new control board. Part is NLA.
Tim R.
REFRIGERATOR SAMSUNG RF268ABRS/XAA Checked unit over found that the unit needs an icemaker in the freezer compartment and a new display. Customer to decide on repair.
Tim R.
WASHER WHIRLPOOL WFW9200SQA10 Unit needs drain pump. Customer thinking about repair.
Tim R.
DRYER HOTPOINT HTDX100EM8WW Cleaned sensor bars explained to customer if he wants his clothes completely dry he needs to use time dry. Unit working properly when I was there customer couldnÍt provide any information on when it would act up. Only that it kept cutting off.
Tim R.
WASHER AMANA NTW4516FW1 Checked unit over found drive belt slipping. Replaced belt. Checks ok.; used 1 W10006384 (BELT) from stock
Tim R.
WASHER GE GFW450SSM1WW Checked unit over found wiring feeding into harness for cold water valve had pulled out. Reinstalled correctly. Ok
Tim R.
DRYER AMANA NED4655EW1 Checked unit over found blower wheel loose and grinding on housing. Tightened down. Checks ok.
Tim R.
DISHWASHER KITCHENAID KDTE334GPS0 Replaced upper rails. Checks ok.; pckd up 1 W10913628 (track) and 1 W10914507 (track) and 1 W11259785 (TRACK) and 1 W11259786 (TRACK)
Tim R.
REFRIGERATOR FRIGIDAIRE FFTR1814TW0 installed garage kit. Checks ok. Adjusted condenser pan so that unit wouldnÍt leak. ; used 1 5303918301 (GARAGE KIT) from stock
Tim R.
DRYER LG DLEX3370W Checked unit over found unit needs roller because unit intermittently shaking badly. Removed piece of clothing from getting bond up in rollers.
Tim R.
WASHER WHIRLPOOL WTW5000DW1 Checked unit over found that the unit was constantly going out of balance. Replaced suspension rods.; used 1 W11130362 (SUSPENSION RODS) from stock
Steve M.
DRYER GE GTD33EASK0WW Installed parts listed. Dryer running properly
Steve M.
REFRIGERATOR LG LMXS30776S/00 Installed new display panel.
Steve M.
DRYER MAYTAG MED3500FW0 Unit not drying. Installed new heater. Unit working ok. Customer will have to correct venting issue
Steve M.
REFRIGERATOR SAMSUNG RB215LASH/XAA Unit is freezing food in the refrigerator section. Found icemaker turned on and no water supply. Could be issue of over running.
Steve G.
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Installed new main board, and sump assy. Cycled unit ."
Steve G.
DISHWASHER BOSCH SHXM78W55N/10 Customer has broken wheels on the upper rack and the lower spray arm is cracked. Installed new upper roller assy and lower spray arm. Cycled.
Steve G.
WASHER ELECTROLUX EFLS627UTT0 "After talking to techline, and running thru several test. They suggest to install new main board. Cycled unit and plug and unplug the lock wire and it did not trip the breaker. Test ok"
Steve G.
DRYER ELECTROLUX EFME627UTT0 Found that the wire harness was tapping onto the cabinet. Secure wire harness. Cycled. Adv customer that the cord is missing a stress clamp. Adv to contact vender. And have one installed.
Shawn M.
DRYER WHIRLPOOL WED7000DW1 Replaced handle is now fine
Shawn M.
WASHER WHIRLPOOL WTW4950XW2 Found that washer would not open up hot valve to release hot water replaced valve washing machine seems to be working fine at this time
Shaun S.
REFRIGERATOR FRIGIDAIRE FFHB2740PE4 "Removed and replaced imk on unit, ran thru diag testing filled imk with water under test 55 unit checks ok upon techs departure; used 1 243297606 (IMK) from stock"
Kevin M.
REFRIGERATOR SAMSUNG RF20HFENBBC/AA Installed mullion and unit checks ok
Steve G.
RANGE WHIRLPOOL XXXXX Customer states that all 4 igniters started to click and no one was cooking at the time. Customer unplug the unit and when he plug it back in it started to click. Time of arrival the unit was unplugged tech plug in and unit was working normally. Tech went to get a picture of the model tag and it was removed. Customer states that it was not him. He is calling vender.
Kevin M.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Cleaned out fill tube and filled ok if this problem continues will need a new water valve wpw10349187
Kevin M.
REFRIGERATOR KENMORE 25370504614 Installed new t-stat and checks ok
Kevin M.
REFRIGERATOR FRIGIDAIRE FFHB2750TS3 Fill tube was frozen up cleaned out and insulated it and checks ok; used 3 5305877995 from stock
Steve G.
COOKTOP MAYTAG MER6875BAS18 "Customer lower oven door lock is not going back to the home position causing the door not to open ; rqstng P&A on 1 74007429 (lock,door latch)"
Kevin M.
REFRIGERATOR SAMSUNG RF23J9011SR/AA Installed and repaired per ice bulletin took pictures and checks OK
Shawn M.
MICROWAVE FRIGIDAIRE FGMV175QFA Found the monitor switch was staying open the whole time rather than closing when the door opens ordering all three switches and holder; ordrng 2 5304464099 (switch)s and 1 5304509457 (HOLDER) and 1 5304509459 (SWITCH )
Shawn M.
REFRIGERATOR GE GFE27GSDESS Found the refrigerator fridge section was reading 60Á when I got to the house put in my digital thermometer it showed that it was actually 56Á in the refrigerator I Omed out thermistor everything checks fine ordering main board Compressor is not kicking on will not cycle through I cannot get refrigerator fan or anything to cycle on jumped mainboard compressor does kick on freezer is set at zero and is reading 2Á freezer is functioning fine; rqstng P&A on 1 WR55X22413 (MAIN BOARD )
Shawn M.
DISHWASHER WHIRLPOOL DU1055XTVD1 Found that if I run the dishwasher it fills with water as soon as the motor starts to go the power kicks off to the unit you can power it right back on motor will run for a few minutes then it powers back off ordering main board; rqstng P&A on 1 W10084142 (cntrl-elec)
Shaun S.
DISHWASHER SAMSUNG DW80J3020UB/AA Upon arrival found that unit was giving customer an error code of Auto &Heavy light flashing due to bad case break and sensor for dishwasher; ordrng 1 CASEBREAK and 1 SENSOR
Shaun S.
DRYER MAYTAG MED8850WR0 "Upon arrival cycled unit on and left run for 25 min, tech watched and listen to dryer operate, found no abnormal noise coming from unit, informed customer that no noise was detected at this time and to let us know if issue continues"
Shaun S.
REFRIGERATOR WHIRLPOOL WRF997SDDM00 "Upon arrival contacted vendorl tech support and went through testing on it with Joe from tech support found that evap fan motor in fridge is also bad, tech failed to realize unit as a split system; ordrng 1 FRIDGEEVAPMOTOR"
Kevin S.
WASHER SAMSUNG WV55M9600AV1/A5 saved tckt
Kevin S.
RANGE FRIGIDAIRE FFEF3052TBB "Part labeled incorrectly, another tech has this part, will use on another dispatch.; schdld next appmnt for 3/4 MON !"
Kevin S.
MICROWAVE FRIGIDAIRE PLEB30M9ECD "Connected unit to power, unit is running but not heating... pulling around 7 amps. Unit says manufactured March 2008. Checked capacitor good, diode found open will need replaced. Called customer, ok to get diode. Tech A2 installed unit still not heating, burning smell about. ; schdld next appmnt for 3/1 FRI !"
Kevin M.
REFRIGERATOR SAMSUNG ? ——&MDA This unit has been scrapped cord repaired and mod & serial tags have been removed took picture & intructed the cust about the unit
Kevin M.
REFRIGERATOR FRIGIDAIRE LGUB2642LF4 Calling Vendor rusting in back - Robert-Ref# 82426049 allow 90 mins to do repair; ordrng 1 FRIDPARTS
Brad A.
MICROWAVE LG LMV1683ST "Found unit not heating, found magnetron out of ohm range. Ordered new magnetron.; ordrng 1 MAGNETRON"
Tim R.
WASHER WHIRLPOOL WTW8600YW1 Checked unit over found bearings in the tub have worn out loud during spin. No repair.
Tim R.
MICROWAVE KENMORE 40185052210 Replaced bad door switch. Checks ok.; used 1 5304464099 (LOCK) from stock
Tim R.
WASHER FRIGIDAIRE FWT445GES2 Talked with Frigidaire tech line and Chris and neither could come up with a wiring diagram to properly wire up the new door switch that had been removed. Talked with Rob and let him know that there was no fix available for this washer.
Tim R.
DISHWASHER KITCHENAID KDS-17A Checked unit over found broken fill valve. Unit is approximately 40 years old cannot find a valid part number calling vendor with the information they will send us an email if they are able to find the part.
Tim R.
WASHER MAYTAG MVWX655DW1 Checks unit over found that the unit had error code for not spinning out and long fill. Belt slipping and wouldnÕt spin out.; used 1 W10006384 (BELT) from stock
Tim R.
DISHWASHER KENMORE 665.175792 Customer needs motor. No repair. HeÕs buying a new unit from us.
Tim R.
DRYER MAYTAG MEDC465HW0 Checked unit over found that the blower wheel had come loose and was shaking and making noise. Reinstalled blower wheel and tightened down. Checks ok.
Tim R.
FREEZER KENMORE 253.115411 Checked unit over found that the unit needs a new compressor. Due to not cooling. No repair.
Tim R.
DISHWASHER MAYTAG MDB8959SFZ4 Vendor putting into replacement options. Due to multiple attempts at fixing leak.
Tim R.
WASHER MAYTAG MVWC415EW2 Checked unit over found unit leaking. Fixed leak. Tightened down drive pulley. Checks ok.
Steve M.
WASHER SAMSUNG WA40J3000AW/AA "Unit noisy during operation. Tightened tub nut. Leveled unit. Ran through diagnostics, washer running properly .#4149604042"
Steve M.
DISHWASHER FRIGIDAIRE FGID2466QW4A Dishwasher will not turn on. Found burnt capacitor on main control and melted harness to console. Installed parts listed dishwasher running properly.
Steve M.
WASHER LG WT5270CW Unit leaking water. Found pinhole in bleach hose. Repaired hose no more signs or leaks.
Steve M.
WASHER MAYTAG MVWB835DW3 F6E2 error. Replaced main control and user interface washers operating properly
Steve M.
WASHER WHIRLPOOL WFW8540FW Installed parts listed lock is operating properly and washer is no longer leaking water
Steve M.
WASHER GE GTW220ACK5WW Unit is very noisy during the spin cycle. Found loose tub cover rubbing top of washer. Secured tub cover. Unit operating ok
Steve G.
REFRIGERATOR KITCHENAID KFIS25XVMS0 "Installed new main board,ice maker kit and dispenser assy. Called Techline David to program Parts are covered by vendorl. ÔCustomer to pay labor."
Steve G.
REFRIGERATOR FRIGIDAIRE FGHB2868TF2 Last out thawed out the ice maker water line and silicone the back gap. Unit froze up again. Installed new ice make and fill tube. Put unit into diag. Cycled.
Steve G.
WASHER SAMSUNG WA40J3000AW/AA Found that the unit would light up but would not fill. Found that a wire was not seated all the way. Push in the wire to the board. Cycled.
Steve G.
WASHER LG WM3360HVCA Customer states that she smells rubber smell did a load test and customer needs a tub job. Customer is not going to repair the unit.
Shawn M.
DISHWASHER FRIGIDAIRE FGID2479SF0A Replaced upper touch button control dishwasher now seems to be working fine
Shawn M.
DISHWASHER FRIGIDAIRE FFBD2406NS7B Replaced latch on dishwasher also pull dishwasher forward leveled everything out dishwasher seems to be working fine at this time
Shawn M.
MICROWAVE BOSCH HMB5050/01 Found that the metal frame that holds the door switches were pushing to the right side as you would go to shut the door not allowing the latches to engage with the microswitches I bent the frame piece that holds the microswitches to the left reinstalled is working at this time but cannot guarantee how long it will work this is part of the design of the microwave allowing it to bend do not think there is any repair or fix for this issue
Shawn M.
WASHER AMANA LW3503W2 Found on the left front side of the outer tub has a rust hole in it. is going to be unrepairable customers going to try JB weld to see if that will fix if not he will have to replace washer
Shawn M.
WASHER LG WM3700HWA Found that the brown wire going to drain pump was not seated all the way pulled wire off reinstalled wire drain pump is now working fine
Steve G.
DISHWASHER LG LDP6797BD Customer states the the unit will not start up. When you hit start the unit counts down and you close the timer lights just flash. ; ordrng 1 1111 (LOCK ASSY) and 1 11111 (BLACK STAINLESS CONSOLE)
Kevin S.
REFRIGERATOR WHIRLPOOL WRX735SDBM03 "Checked unit temps around 41-43 in fresh food section and 26 in icemaker and 24 in freezer section. Customer complaint is that the unit is not getting down to proper temps as needed. The unit was failing to make ice and or ice was partially melted. Food in freezer like waffles were not frozen. Approximately July 2018 another technician had been out and installed a dye dryer and recharged the system. Unit appeared to work for that time being, upon today i checked for any dye leakage from the unit. The compressor compartment, condenser and filter all checked ok. Removed freezer door and evaporator cover, and searched for any leaks in that area determined there were none. Contacted vendor. The leak is internal to the unit and therefore un-repairable. They said they would contact the customer in 1 to 2 business days about replacement options."
Steve G.
REFRIGERATOR JENN-AIR JCD2297KEF Customer states that the unit is not cooling. Tech removed the back panel and noticed no frost pattern and then protected the floor with sliders. Customer did sign waiver.Removed the back plate check power to the compress and was getting proper power. Installed new start device assy.. compressor started right up. Check ok. ; ordrng 1 W10613606 (start-dev)
Kevin M.
REFRIGERATOR FRIGIDAIRE FGHD2368TF3 Found bad sensor on the ice maker replaced ice maker; used 1 243297606 (IMK) from stock
Steve G.
WASHER MAYTAG MVWX500XW0 Customer states that the unit has water in after the cycles. Tech ran thru the washer When the tech tried to put unit into diag/calibration mode it would not go thru the cycles. Tech looked under the unit and noticed that the gear case has been leaking. Approx age 14 1/2 calls under same autho number; rqstng P&A on 1 W10276397 (pump) and 1 WPW10006355 (actuator) and 1 WPW10393448 (CONTROL) and 1 WPW10721967 (PULLEY) and 1 WPW10836348 (MOTOR) and 1 WPW11132267 (GEAR CASE)
Kevin M.
REFRIGERATOR FRIGIDAIRE LFSS2612TE0 Installed new control board and sensor send checks OK
Kevin M.
REFRIGERATOR SAMSUNG RS265TDRS/XAA02 Cleaned out bucket and adjusted the ice maker and checks ok instructed cust to clean bucket occasionally
Kevin M.
REFRIGERATOR FRIGIDAIRE FFHB2740PPBA Fill tube frozen cleaned out and insulated the tubing. checks ok
Kevin M.
REFRIGERATOR WHIRLPOOL GI5FSAXVY02 Unit needs main brd cust going to go look at getting unit
Shawn M.
WASHER MAYTAG MVWX700XL2 Found as I send washer through the cycle with cold water was getting some sudsing and bubbling in the washer informed customer to try to run it through a clean cycle to see if that helps washer is acting like there is still water in it wanting to drain when there is knocked IÕve checked the pressure hose is clear everything else seems to be fine if you power off unit and put into a drain spin it will take off and go into a dream but only if you power off unit
Brad A.
REFRIGERATOR KITCHENAID WRV986FDEM01 "Installed new heater, motor evap assembly, and main control. Unit is working properly. All operations test ok."
Brad A.
WASHER SAMSUNG WA40J3000AW/A2 "Installed new lid lock, control board, and run capacitor. Unit is working properly. All operations test ok."
Kevin S.
WASHER SAMSUNG WV55M9600AV1/A5 "Customer claims unit display LC error code 3-4 times over a period of 2yrs since she owned it, however never noticed any water leaking onto the floor. Some water residue is seen on inner frame, possibly from too much soap or over sudsing. Checked old leak sensors were ok. Went ahead and replaced both sensors. Ran quick wash test on both units. Bottom unit ran without issue and no leaks. Top unit giving an 1dc4 error code which is the door switch for upper washer. STG app said to check the switch fo 0 to .3 ohms with the door closed and hitting the power button. I didnt get any continuity or reading. The latch definitely will not engage out however if pulled outward the unit will retract the latch. Will replace switch and latch; schdld next appmnt for 2/28 THU !"
Kevin S.
COOKTOP FRIGIDAIRE FFEC3024LBB Replaced switch on unit. Tested all 4 burners on cooktop working properly. Unit checks ok.
Brad A.
WASHER SAMSUNG WA50F9A6DSW/A2 "Installed new lid, unit checks ok."
Kevin S.
REFRIGERATOR GE GTE16DTHCRWW "Upon arrival unit is running but not cooling. This is a brand new unit that has not been used in an apartment unit that has not been rented out according to property manager. Checked that lights, both evap and condenser fan is running. Compressor is running, warm to the touch, hooked up wall amp meter pulling .8 down to .65A draw. Cold control will turn unit on and off. No frost pattern at all, Unit has a sealed system issue will order dryer filter.; ordrng 1 WR86X96 (drier)"
Kevin M.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Mullion is broken need to replace and cover cust pd $75 deductible; rqstng P&A on 1 W10827015 (cover) and 1 WP12722803B (rail-mulln)
Brad A.
WASHER WHIRLPOOL WTW5000DW1 "Unit is not spinning out properly, when cycle is completed the customer has to spin the clothes out a second time to get them finished. Lock does not release every time after cycle is finished. Ordered control board.; ordrng 1 W11116590 (cntrl-elec)"
Tim R.
DRYER MAYTAG MEDX655DW1 Replaced thermal fuse. Checks ok; used 1 3392519 (FUSE) from stock
Tim R.
RANGE LG LRE304538B/01 Checked unit over found that the touchpad wasnÕt working for the front left and rear left burners. Parts NLA 383EW1N006N
Tim R.
WASHER WHIRLPOOL GHW9150TW1 Checked unit over found that the unit needs tub assembly. No repair per Vendor.
Tim R.
MICROWAVE WHIRLPOOL WMH32519HV1 Unit not heating and door has to be lifted to close. Needs magnetron and transformer and door. Vendor putting into replacement options.
Tim R.
DISHWASHER KITCHENAID KDTE334GPS0 Replaced motor. Checks ok
Tim R.
WASHER SAMSUNG WA45M7050AW/A4 Checked unit over found unit not sending power to the drain pump. Needs control. Customer to decide on repair
Tim R.
DRYER MAYTAG MED5620TQ0 Cleared out debris from around blower wheel. Secured blower wheel checks ok.
Tim R.
DISHWASHER FRIGIDAIRE FFCD2413 US1A Replaced broken latch. Checks ok.
Tim R.
RANGE KENMORE 790.463544 Checked unit over found shorted control. Not sending power to the bake or broil element. No repair per customer.
Tim R.
DISHWASHER GE GDF520PGJ0WW Replaced hinges and door assembly. Checks ok.
Steve M.
FREEZER FRIGIDAIRE FFTR1814TB0 "Fridge is not running. Found bad thermostat. Installed parts listed, fridge is running properly.; used 1 241537103 (COLD CONTROL) from stock"
Steve M.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Left door not closing. Found auto door closer came loose causing door to bind. Re secured door closer. Doors closing properly.
Steve M.
REFRIGERATOR SAMSUNG RF22KREDBSG/AA #4149600222 Samsung ticketIcemaker not cycling. Installed y clips. Adjusted filll tube and sealed icebox.No major ice build up. Several cubed were lodged and needed removed ; used 1 DA82-02367A (Y CLIP) from stock
Steve M.
DISHWASHER SAMSUNG DW80J7550UG/AA Kent pre auth prq1539847. Unit not draining. Replace parts listed dishwasher running properly. ; used 1 DD31-00016A (DRAIN PUMP) from stock
Steve M.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Installed parts listed. All lighting working properly
Steve G.
WASHER SAMSUNG WF45H8300AG/A2 "Customer states that the unit sounds like a freight train. Did spin the unit and could hear and see that the tub was not round. Causing the rear bearing to rip and water to get into the bearing. Did show customer that the tub was not round. Verbal est. for the door boot, rear tub front tub, labor. 1k. Customer not repairing the unit."
Steve G.
WASHER LG WM5000HVA Customer states that the unit is leaking. Found that the coin collector was not screwed on all the way. The customer did have unit on a wood built platform. The leaking did cause unit to warp and bubble up. While pulling the unit out the base caught the base of the wood. Adv cust.
Steve G.
WASHER MAYTAG MVWB865GW0 Customer states that the unit is loud when it fills up. Installed new water valve assy. Cold valve not opening up all the way.; pckd up 1 WPW11165546 (WATER VALVE)
Steve G.
REFRIGERATOR WHIRLPOOL GB2FHDXWS03 Customer states that the unit is leaking. Upon arrival the customer had the unit out and tech did not move back do to not having wheels and did not want to scratch the floor. Thawed out the freezer evap drain line. Clear the duck bill. Flush with hot water. Test ok.
Steve G.
DRYER WHIRLPOOL WED9750WW0 Customer states that the unit is not drying. Tech found a burnt wire from the thermal cut off to the cycling thermostat. Repaired wire test ok.
Steve G.
WASHER MAYTAG MVWB750WQ0 Customer had an error code of 51.. Tech spun the drum by hand and noticed that the tub bearing was bad. Customer needs outer tub stater and rotor. Customer is not repairing the unit.
Shawn M.
WASHER WHIRLPOOL WTW7500GC0 Found that the cold water valve is not opening for the main wash just humming replaced water valve washer seems to be working fine at this time; used 1 W11165546 (WATER VALVE) from stock
Shawn M.
WASHER GE GTW460ASJ5WW Replace control board wash machine seems to be working fine at this time
Shawn M.
WASHER KITCHENAID KAWS750GQ0 Found the plug was not in the outlet all the way pushed in all the way washer is now working fine
Shawn M.
REFRIGERATOR FRIGIDAIRE FFSS2314QSBA Found that the flapper on the ice chute had come loose allowing moisture to build re-installed flapper properly everything is now working fine
Tim R.
WASHER ROPER 110.295228 Upon arrival, the model/serial tag did not match what was on the service contract. Called vendor. Customer declined repair on washer.
Shaun S.
DISHWASHER BOSCH SHP865WF5N/11 "Upon arrival tech found that call was placed not for unit leaking, but there was a accessory part was laying in top basket, sprayer is optional part if u want to wash tall pots and pans, explained to customer, ran and checked out, unit checks ok"
Shaun S.
WASHER GE GTW330ASK4WW "Upon arrival found that cold water inlet screen was blocked with sediment, cleaned screen and valve, unit checks ok"
Shaun S.
REFRIGERATOR WHIRLPOOL WRF997SDDM00 "Upon arrival found that unit not working properly, customer had another main control that was given to them with previous customer, tech installed ran and tested"
Kevin S.
RANGE SAMSUNG NE59J7850WG/AA "Connected unit to power, checked interface, lights, bake and broil functions and cooktop all working ok. Unit has some cosmetic damage to right hand side but doesnt affect bottom storage drawer. Unit checks ok."
Tim R.
REFRIGERATOR FRIGIDAIRE LFSS2612TF0 Replaced freezer door seal. Checks OK ; ordrng 1 241786010(TSDN) (gasket-frzr door)
Steve M.
WASHER MAYTAG MVWB835DW3 F6E2 communications error.; ordrng 1 W11112656 (console) and 1 W11170706 (CONTROL)
Kevin M.
REFRIGERATOR SAMSUNG RF268ACWP/XAA Ice bucket broken Part is NLA
Steve M.
WASHER WHIRLPOOL WFW8540FW Door lock not function and door seal leaking; ordrng 1 W11106747 (bellow) and 1 WPW10443885 (door lock)
Kevin M.
REFRIGERATOR GE PFSS5RKZASS Found bad relay on the brd installed new brd; pckd up 1 WR55X11098 (board asm main contr)
Kevin M.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Lights & switches are all working at this time calling tech line - Chris- checked connection on the main brd lights are working good at this time
Steve M.
WASHER WHIRLPOOL WTW4816FW U it will not start; ordrd 1 W10890624 (motor-drve) and 1 W11170319 (MAIN)
Kevin M.
REFRIGERATOR FRIGIDAIRE GLRSF266JB0 Unit has a refrigerant leak called Warranty Co and they are putting unit into Options - auth #107CCBM cust will here from them by Friday
Steve G.
MICROWAVE FRIGIDAIRE FGMV176NTF Last time out found that the inline fuse was blown. Installed new fuse and cycled. ; ordrng 1 5304509451TS (FUSE)
Brad A.
REFRIGERATOR FRIGIDAIRE FFSS2615TS0 "Installed new door switch and freezer door upper hinge, unit is working properly."
Steve G.
DISHWASHER MAYTAG MDB8959SBS2 Customer states that when he taps on any cycle it does not come on but another cycle comes on. Customer needs console Per rob please order part; saved tckt
Steve G.
RANGE FRIGIDAIRE FEF336BGWD Customer states that when they try to bake the thermostat know just spins. Also the selector switch know is melted on and will not come off. ; ordrng 1 316032405 (thermostat) and 1 316109600 (knob)
Brad A.
REFRIGERATOR SAMSUNG RF26XAERS/XAA "Found temperature in freezer and fresh food sections normal. Unit is working properly.Called home buyers and spoke to Evan, informed him that unit is working properly. Was told that we could charge them for the service call."
Steve G.
DRYER SAMSUNG DV5451AEW/DAY 03 "Customer states that the unit is not heating.. found that the heating element is out. Installed new heater assy cycled. Clean out the base of the unit due to large amounts of lint. Did show the customer that the dryer had a fire in the unit from the heat and lint not escaping. After cleaning out the unit did cycle the unit, unit did start to heat. ADV customer not to use the unit until the house vent is properly cleaned out with a snake. Adv customer that is is a fire hazard. ; ordrng 1 DC97-14486ATS (HEATER)"
Shawn M.
REFRIGERATOR FRIGIDAIRE FGTR1842TD1 Need to order sound deafening pads to try to get the bubbling noise out of the refrigeration lines on a Frigidaire refrigerator; ordrng 4 5303307583 (sound dampening pa)s
Shawn M.
MICROWAVE SAMSUNG ME20H705MSS Found the thermostat on the upper part of the microwave was melted ordering new thermostat; ordrng 1 DE47-20060A (thermostat switch)
Shawn M.
MICROWAVE MAYTAG MMV5208WS-1 Found the microwave thinks the door is closed. ordering microswitches; ordrng 1 W10269458 (switch) and 1 W10269460 (switch) and 1 W10727360 (microswitch)
Shaun S.
DISHWASHER GE GDF610PMJ2ES Believe leak is coming from soap disp gasket or from vent gasket; ordrng 1 WD08X22476 (gasket vent) and 1 WD12X24058 (SOAP DISP)
Shaun S.
REFRIGERATOR FRIGIDAIRE FPHB2899LF3 "H O L D on ordering part for customer, still debating on weather to fix or replace says she is going to speak to HansbargerÕs her insurance, and her husband before making decision; ordrng 1 241577505 (invertor)"
Shaun S.
REFRIGERATOR KITCHENAID KFFS20EYWH00 "Upon arrival tech cleared drain and all ice from bottom of unit, installed heat probe on unit, ran and checked out, unit checks ok"
Kevin S.
REFRIGERATOR WHIRLPOOL WRS321SDHW01 "Unit has been plugged in over 72 hours, unit is cooling to proper temps. Connected unit to water, dispensing ok however the icemaker is not working. Checked for voltage to IM ok, will replace. ; ordrng 1 WPW10300022 (icemaker)"
Kevin S.
COOKTOP FRIGIDAIRE FFEC3024LBB Found shorted L1 on the switch to top left burner. Will order new switch.; ordrng 1 305458905 (switch)
Kevin S.
REFRIGERATOR WHIRLPOOL WRS321SDHW01 "Unit has been plugged in over 72 hours, unit is cooling to proper temps. Connected unit to water, dispensing ok however the icemaker is not working. Checked for voltage to IM ok, will replace. ; ordrng 1 WPW10300022 (icemaker)"
Kevin M.
REFRIGERATOR SAMSUNG RF20HFENBBC/AA Mullion wonÕt hinge like it should needs replaced -called Vendor - John okd repair; ordrng 1 DA97-07661A (MULLION)
Kevin M.
REFRIGERATOR KENMORE 25370504614 Found open T-stat okd repair per Tare ordered part; ordrng 1 241537103 (control-temperature)
Kevin M.
REFRIGERATOR SAMSUNG RF23J9011SR/AA Needs repaired per ice bulletin plus needs counter depth bucket; rqstng P&A on 1 DA82-02367A (CLIPS) and 1 DA97-13718C (IMK) and 1 DA97-14504C (BUCKET)
Kevin M.
REFRIGERATOR SAMSUNG ELECTRON RF31FMEDBBC/AA ThereÕs a bulletin on the icemaker Im ordering new icemaker, bucket, clips, and filter housing due to dripping in FF section; rqstng P&A on 1 DA82-02367A (CLIPS) and 1 DA97-13850D (FILTER HOUSING) and 1 DA97-14474C (BUCKET) and 1 DA97-15217D (IMK)
Brad A.
MICROWAVE LG LMC1575ST "Found unit not heating. Found proper voltage at inverter board, ordered board and magnetron.; ordrng 1 AJJ75138516 (SUPPORTER ASSEMBLY PCB) and 1 EAS61382907 (MAGNETRON)"
Brad A.
DISHWASHER SAMSUNG DW80K7050US/AA "Found unit damaged, needs new base, door liner, hinge guide.; rqstng P&A on 1 DD61-00207A (HINGE LINK) and 1 DD82-01306A (BASE) and 1 DD82-01326A (DOOR LINER)"
Tim R.
WASHER SAMSUNG WF45N5300AW/US Talked with Carlos at Samsung. Ran through all the tested and checked error codes. There was only one error code for door lock issues. Unit was spinning at high speed and agitating properly. Samsung ran unit through recalibration said everything should be good. All tests passed.
Tim R.
DRYER MAYTAG MEDC400VW0 Replaced thermal fuse. Checks ok.; used 1 3392519 (FUSE) from stock