Local Reviews
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Kevin S.
RANGE FRIGIDAIRE LGEF3045KFK "Replaced main pcb, set clock, checked bake and broil functions. Unit checks ok."
Kevin M.
REFRIGERATOR FRIGIDAIRE FFHT1832TE0 FZ door not sealing properly and need to seal around liner of the freezer; ordrng 1 242193212 (gasket-FZ door) and 1 5304469950 (SEAL)
Kevin M.
REFRIGERATOR WHIRLPOOL GZ25FSRXYY2 Installed new rails and cleaned drain
Kevin M.
REFRIGERATOR WHIRLPOOL WRB322DMBW00 Installed new rails. Lowe’s is going to send out a different contractor sealed system had already been tapped into sealed system per Tammy at Lowe’s Ext service
Kevin M.
REFRIGERATOR WHIRLPOOL WRS325FDAM02 Installed new icemaker and water valve and unit checks OK
Kevin M.
REFRIGERATOR FRIGIDAIRE FFTR1821TB0 Installed new timer wiring harness and freezer door gasket and checks ok
Kevin M.
REFRIGERATOR SAMSUNG RF20HFENBBC/AA Install leak kit and EVAP assy and checks ok
Kevin M.
REFRIGERATOR SAMSUNG RS25H5111SR/AA Installed new EVAP ff fan assy and new ice maker assy and checks ok
Shawn H.
REFRIGERATOR FRIGIDAIRE FGHD2368TF3 Checked unit over and found ice maker fill tube frozen. Replaced fill tube with RF1902 service kit. Ran to test. All ok. ; used 1 5303918860 (FILL TUBE) from stock
Steve G.
DISHWASHER WHIRLPOOL WDF320PADW3 Customer states that unit is not washing. ; ordrd 1 W11025157 (pump&motor)
Shaun S.
WASHER LG WT1101CW "Upon arrival customer complaint of unit leaking water, found that unit is leaking from hose that runs off bottom of tub to drain pump, has a hole in it causing water leak ; ordrng 1 HOSE FROM TUB TO ENTRANCE OF DRAIN PUMP"
Kevin S.
REFRIGERATOR FRIGIDAIRE FFEX2315QE1 "Customer claims they contacted frigidaire in regards to a slight cracking of liner of the unit. Unit was manufactured in 5/17 installed 11-15-17. Took pictures of crack. Called techline, they told me to order some liner tape and gave part number #5300168328. At this time there doesnt appear to be any other issue affected.
Kevin M.
REFRIGERATOR SAMSUNG RS261MDWP/XAA Installed new cont brd and checks ok
Tim R.
DISHWASHER LG LDT7808ST Case#TCC190718865333 escalated to claims and they are putting the unit into replacement options. Replaced main control. No resolution. Unit still had no power.; ordrng 1 EBR86473401(TS) (MAIN CONTROL(TELL TIM WHEN COMES IN))
Tim R.
WASHER LG WM3270CW Small tear in door boot. Needs new seal; ordrng 1 MDS47123619 (DOOR BOOT)
Tim R.
WASHER MAYTAG MVWX655BW1 "Unit need gear case and inner and outer tub due to loud durning spin. Not worth repair.; rqstng P&A on 1 W10512161 (tub asm) and 1 W10752719 (basket) and 1 W11035751 (gearcase), states that autho needed"
Tim R.
ICE MACHINE ULINE n/a Needs thermistor and control.; saved tckt
Tim R.
REFRIGERATOR WHIRLPOOL PFE28KSKBSS Checked unit over found that the evaporator fan wasn’t running. Needs new fan and control. Customer talking to wife.
Steve M.
MICROWAVE FRIGIDAIRE LFMV1645TF Control panel is start /cancel buttons faulty.; ordrd 1 5304509576 (CONSOLE)
Tim R.
WASHER MAYTAG MTW5870TW0 Disassembled unit and replaced lid switch assembly after replacing lid switch unit had a bad transmission. No repair per customer. Removed lid switch.
Tim R.
WALL OVEN GE JKP56A0T2AA Unit needs new touchpad. Parts are NLA
Tim R.
MICROWAVE WHIRLPOOL WMH76719CS0 Checked unit over found that the control wasn’t sending power to motor and light no repair.
Tim R.
DRYER ROPER RED4516FW0 Checked unit over found that the unit need to have the apartment vents cleaned. Dryer functioning normal.
Tim R.
REFRIGERATOR WHIRLPOOL WRF555SDHV01 Cleared ice build up and adjusted door seal. Check ok
Steve M.
REFRIGERATOR GE GFE27GSDESS Buttons in display console are stuck and will not return and the electronic button on the LED display for water doesn’t work; rqstng P&A on 1 WR17X13200 (display asm) and 1 WR55X11144 (pcb asm led icon ui)
Steve M.
RANGE FRIGIDAIRE LFEF3054TFE Needs outer door glass; ordrd 1 316452758 (GLASS)
Tim R.
DISHWASHER MAYTAG MDBH945AWB1 Cleared out drain pump and adjusted the float switch. Unit needs to drain line connected to the garbage disposal cleaned out. It is completely plugged up and not allowing unit to drain. Customer needs plumber.
Tim R.
MICROWAVE LG LMHM2237ST/01 Adjusted cooling fan blade. Checks ok.
Steve G.
REFRIGERATOR SAMSUNG RF263TEAESG/AA Customer states that the unit has an OP error code; ordrng 1 1111 (MAIN BOARD) and 1 2222 (DISPLAY BOARD)
Tim R.
WASHER LG WM3470HWA Replaced fill valve checks ok.; used 1 5220FR2075L (WATER VALVE) from stock
Steve G.
DISHWASHER FRIGIDAIRE LGID2475QF6A Seal is falling off. Reseated and clean seal and secure. Test ok.
Tim R.
DRYER KENMORE 110.6234251 Checked unit over that internal vents were plugged cleaned out vents. Instructed customer to have home vents cleaned.
Steve M.
WASHER MAYTAG MVWC565FW1 Washer is not spinning out. Found no fill error codes. Disassembled water valve found stuck solenoid. Reassembled valve washer is operating properly
Steve G.
REFRIGERATOR SAMSUNG RF260BEAESR/AA Customer states that the unit is not cooling right in the refrigerator section. Unit is not going into defrost. ; ordrd 1 DA92-00384E (BOARD)
Steve M.
REFRIGERATOR KITCHENAID KFCS22EVMS1 Unit not cooling. Sears service out replaced evaporator and compressor. Filter dryer. Unit has frost pattern but still not blowing cold air there is a sealed system issue. Customer states they have been dealing with this no cool situation since January and this is about the 12th repair. Cannot service sealed system behind another company due to the circumstances. Possible leak in the cabinet
Steve M.
REFRIGERATOR SAMSUNG RF267ABRS/XAA Freezer not cooling. Found fan not running.. no power from PCB. checked all fans voltage. Unplugged fridge. Unit started cooling ok. If problem persists need to install new power board.
Steve G.
DISHWASHER WHIRLPOOL WDF320PADW3 Customer states that unit is not washing. ; ordrd 1 W11025157 (pump&motor)
Steve M.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Unit not cooling. Freezer sitting at 22.3. Compressor very hot. Recommend FF evap update and comp with dye drier.Shopping for new unit
Shawn H.
WALL OVEN GE JRS06BJ3BB Checked unit and found outer door glass shattered. Frame of oven door is warped slightly which caused glass to shatter. Unit needs frame and glass. ; ordrng 1 WB15T10122 (glass ovn dr) and 1 WB56T10162 (frame ovn dr (blk))
Steve M.
DRYER LG DLEX7600KE "Dryer making a very loud humming buzzing noise. Found noise coming from heater assembly, replaced heater dryer is operating properly; used 1 5301EL1001H (ELEMENT) from stock"
Steve M.
WASHER WHIRLPOOL WTW4800BQ1 Unit not filling. Installed new water valve Checks ok5 yrs old. Laundry room; used 1 W11210459 (VALVE) from stock
Shawn H.
REFRIGERATOR SAMSUNG RS25H5111SR/AA "Checked unit and found no power to compressor or any fans from inverter or main board. Voltage to filter board is good, voltage from filter to inverter is good, no voltage from inverter board to main. Unit needs inverter board and main. ; rqstng P&A on 1 DA92-00215C (INVERTER BOARD) and 1 DA92-00624A (MAIN CONTROL), states that autho needed"
Steve M.
WASHER MAYTAG MVWC300XW0 Unit is twisting clothes around agitator. Gear case is not reversing in agitate. Needs GEARCASE. Declined repair
Shawn H.
WASHER WHIRLPOOL LSR7233BQ2 "Checked unit over and found lid switch intermittently shorting open causing no spin/drain. Also found dog agits worn causing poor agitation. Replaced dog agits. Will return tomorrow with lid switch. Picking up part in am. ; ordrng 1 285671 (switch,lid), used 1 80040 (DOG AGITS) from stock"
Steve G.
REFRIGERATOR FRIGIDAIRE FFHB2750TD3 Customer had an SY EF code installed new evap motor. Test ok ; pckd up 1 809069201 (motor)
Shawn H.
WASHER KENMORE 110.270626 Checked unit over and found left front shock excessively worn causing unit to go out of balance. Replaced shocks and ran to test. All ok.
Steve G.
REFRIGERATOR FRIGIDAIRE FGHS2631PF3 Customer had error code of SY EF. Noticed that the evap motor fan was not turning. Installed new fan motor. Cycled; pckd up 1 241509402 (motor)
Steve G.
DRYER WHIRLPOOL WED5300VW0 "Unit is not heating. Check all fuses and found that the heater is broken in half. Installed new heater. Adv. the customer to clean out house vent. ; pckd up 1 279838 (element,heater)"
Shaun S.
WASHER WHIRLPOOL WTW7000DW0 "Upon arrival found that unit has a defective drain pump, not pumping out waterUpon setting up return visit for tech please verify that customer has removed all old water from unit so tech can make repair ; ordrng 1 WPW10581874 (pump-water)"
Steve G.
REFRIGERATOR SAMSUNG RF25HMEDBSR/AA 03 "Customer states that the ice maker is not making ice. Found ice build up on ice maker . Thawed out ice build up. Installed new ice maker, and clips assy. Sealed up the air gaps. Test ok."
Steve G.
REFRIGERATOR GE PFSF6PKXEBB Install new main board and evaporator motor cycle unit test OK
Shaun S.
WASHER WHIRLPOOL WFW95HEDC0 Removed and replaced parts checked out ok
Steve G.
WASHER GE GTW460ASJWW Customer states that the unit start to fill and over fill and leaked onto the floor. States that the unit did not drain out either. Unit would not stop spinning until she had to unplug the unit. Installed new man control programmed control board and installed new drain pump cycled unit test OK; pckd up 1 WH18X28174 (washing machine cont) and 1 WH23X27574 (pump drain asm)
Shaun S.
REFRIGERATOR GE PGSS5PJXA SS "Upon arrival found that unit is not cooling due to a defective inverter board, not starting comp; ordrng 1 WE49X10283 (INVERTER)"
Shaun S.
WASHER LG WM0642HW/01 Upon arrival found that unit is in need of new door lock to be installed ; ordrng 1 EBF49827801 (DOOR LOCK)
Steve G.
DRYER SAMSUNG DV42H5200EW/A3 "Customer states that the unit has an HE error code. Customer has a broken heater and it is also grounded to the heater box. Customer was also advised not to use the unit till house vent is clean out. Customer is going to purchase.Tech was going to put the unit back together with out hooking up the door switch or the controls panel. So the customer would not use the unit do to being a FIRE HAZARD. Customer wanted tech to hook back up so they can use it. Tech again adv not to use it, because of a fire hazard."
Shaun S.
WASHER LG WT1101CW "Upon arrival customer complaint of unit leaking water, found that unit is leaking from hose that runs off bottom of tub to drain pump, has a hole in it causing water leak ; ordrng 1 HOSE FROM TUB TO ENTRANCE OF DRAIN PUMP"
Shawn H.
WASHER MAYTAG MVWX655DW0 Checked unit and wash plate came loose again. Wash plate is stripped out and won’t hold. Replaced wash plate and screw. Ran to test. All ok.
Kevin S.
DISHWASHER BOSCH SHP865WF2N/11 "Unit was purchased from lowes as a scratch and dent unit. User had tried to change out front door cover from a white to stainless. Customer claims unit worked at first until they changed out door skin and control bezzel. Suspect power switch is bad, customer wants to go ahead and order a new control to have on hand with return if that doesnt fix it.; ordrng 1 006200775 (POWER SWITCH) and 1 11013384 (CONTROLLER UNIT)"
Kevin S.
WASHER SPEED QUEEN AWN63RSN115TW01 I switched plug from top to bottom and plugged the overhead light into the top. Put unit into a warm, small load, normal cycle. Unit filled, but did not stop overflowing unit. Was able to stop and cancel. Proceeded to put unit in a drain and spin. Unit did drain but would never spin out just slowly turning even after 7-8 minutes. Canceled checked pressure hose connection, sensor and wiring, checked for loose connections at upper control. Unplugged unit again proceeded to drain and spin, drain pump will kick on but unit will not engage full spin out. ; ordrng 1 203657P (PCB) and 1 203843 (PRESSURE SENSER) and 1 204163 (CONTROL)"
Shawn H.
REFRIGERATOR FRIGIDAIRE FGHD2368TF3 Checked unit over and found ice maker fill tube frozen. Replaced fill tube with RF1902 service kit. Ran to test. All ok. ; used 1 5303918860 (FILL TUBE) from stock
Kevin S.
DRYER SAMSUNG DV42H5200EF "Upon arrival found a section of the rear of the drum has shattered? Pic attached ordering new drum, and rear rollers.; rqstng P&A on 1 DC97-14849M (DRUM) and 2 DC97-16782A (ROLLERS)s"
Shawn H.
RANGE FRIGIDAIRE FEFLMC55FCC Caked unit and found proper voltage to it. Temp sensors all test good. Ran unit in preheat to test. Unit will heat for a short while but relay for bake element won’t stay closed. This is why unit won’t get to temp. Unit needs EOC and overlay. Customer wants to think on repair.
Shawn H.
REFRIGERATOR SAMSUNG RF263TEAESG/AA Checked unit and found freezer frosted over. Checked door seal and left hand side isn’t sealing. Thawed frost and removed drawer to inspect glides. Found food/debris binding glide up. Cleared debris and door shuts fine now. Unit is cooling fine. Freezer was frosted due to warm air entering from door not sealing
Shawn H.
REFRIGERATOR WHIRLPOOL GX5SHDXVB01 "Checked unit and found no operation from any components. Put into diagnostics mode and tested all function. All operate fine in diagnostics. Compressor runs, evap fan runs, damper works, condenser fan runs, defrost circuit is good and sensors pass. Unplugged unit and let sit 5 minutes. Plugged in and unit began to run normally. Compressor and all functions are running. Advised customer issue may be with main control. Advised customer to run over the weekend and monitor."
Shaun S.
WASHER MAYTAG MVWC415EW1 "Upon arrival ran and tested unit and found that after leak is not coming from Asher but drom condensation tube from air conditioner, notified customer of findings, unit checks ok"
Kevin M.
REFRIGERATOR FRIGIDAIRE FFHT1832TE0 FZ door not sealing properly and need to seal around liner of the freezer; ordrng 1 242193212 (gasket-FZ door) and 1 5304469950 (SEAL)
Shaun S.
DISHWASHER GE GSD3200G00WW "Removed and replaced motor assm, ran and checked out, unit checks ok"
Kevin S.
FREEZER FRIGIDAIRE FFFH20F2QWF Upon inspection found slight ice build from water droplets having re froze. Contacted frigidaire techline. They explained that the units are so energy efficient that if the power were to go out if the door is never opened will maintain the same temperature for 2 days. Whats happening is that during the cooling process the humidity in the food is being released but if the unit determines its cool enough its not going to run and circulate the air. This humidity released will refreeze which is different from frost buildup from an air leak. The less someone is in and out of the unit more likelihood this will form. Customer had been away on vacation for past 2 weeks. Talked and explained this to the husband. Unit checks ok. Tech also claimed this feature “Arctic Block” on new units.
Kevin S.
REFRIGERATOR FRIGIDAIRE FFEX2315QE1 "Customer claims they contacted frigidaire in regards to a slight cracking of liner of the unit. Unit was manufactured in 5/17 installed 11-15-17. Took pictures of crack. Called techline, they told me to order some liner tape and gave part number #5300168328. At this time there doesnt appear to be any other issue affected.
Kevin M.
REFRIGERATOR WHIRLPOOL WRS325FDAM02 Installed new icemaker and water valve and unit checks OK
Kevin S.
RANGE FRIGIDAIRE LGEF3045KFK "Replaced main pcb, set clock, checked bake and broil functions. Unit checks ok."
Kevin M.
REFRIGERATOR SAMSUNG RS261MDWP/XAA Installed new cont brd and checks ok
Kevin S.
DRYER SAMSUNG DV42H5000EW/A3 "Found idler pulley broken. Replaced with truck stock, tested unit in time dry heat. Unit checks ok.; used 1 DC93-00634A (IDLER PULLEY) from stock"
Kevin M.
REFRIGERATOR SAMSUNG RF20HFENBBC/AA Install leak kit and EVAP assy and checks ok
Kevin M.
REFRIGERATOR WHIRLPOOL WRB322DMBW00 Installed new rails. Lowe’s is going to send out a different contractor sealed system had already been tapped into sealed system per Tammy at Lowe’s Ext service
Kevin M.
REFRIGERATOR FRIGIDAIRE FFTR1821TB0 Installed new timer wiring harness and freezer door gasket and checks ok
Kevin M.
REFRIGERATOR WHIRLPOOL GZ25FSRXYY2 Installed new rails and cleaned drain
Kevin M.
REFRIGERATOR SAMSUNG RS25H5111SR/AA Installed new EVAP ff fan assy and new ice maker assy and checks ok
Tim R.
DISHWASHER LG LDF5545ST Checked unit over found that the unit needs a new control panel/ touchpad. Customer to get auth from charge card.
Tim R.
RANGE FRIGIDAIRE LGGF3043KFC Replaced ignitor. Checks ok
Tim R.
DRYER MAYTAG DE410 Replaced thermostats and rewired. Checks ok.
Tim R.
WASHER GE WCVH4800K2W Unit needs new door lock and control. Left message with landlord to call me about repair.
Tim R.
DRYER BOSCH WTVC6530UC/10 Adjusted door on dryer and found noise coming from rear bearing. NLA rear bearing.
Tim R.
REFRIGERATOR FRIGIDAIRE FRS6LE4FB1 Replaced fill valve. Ok; used 1 242252702 (VALVE) from stock
Tim R.
WASHER MAYTAG MVWX655DW0 Replaced actuator and recalibrated. Checks ok; used 1 W10913953 (ACTUATOR) from stock
Tim R.
REFRIGERATOR SAMSUNG RF28HFEDBWW/AA Replaced icemaker. Checks ok.; used 1 DA97-15217D (IMK) from stock
Tim R.
RANGE LG LRG3097ST/01 Replaced bake ignitor. Checks ok.
Tim R.
DRYER MAYTAG MED9800TQ0 Checks unit over found power coming into control. No power coming out needs main control. No repair.
Tim R.
RANGE KITCHEN AID KESS907SWW04 Replaced cooktop. Checks ok
Tim R.
REFRIGERATOR SAMSUNG RF260BEAEBC/AA Replaced evap cover and control. Checks ok.
Steve M.
REFRIGERATOR HOTPOINT CSX20BAXA AD Installed parts listed refrigerator is cooling properly
Steve M.
REFRIGERATOR SAMSUNG RSG257AABP/XAA Unit not cooling. Found absolutely no frost pattern in freezer. All food is thawed.. there is a sealed system issue Customer declined any sealed system work.
Steve M.
DISHWASHER WHIRLPOOL GU2300XTVS0 Unit is not cleaning properly and soap is not dispensing. Cleaned optics on dishwasher sensor. Ran through diagnostic testing and did a factory calibration on the unit. Recommended several products to use to help keep the sensors clean and operating properlySeven years old located in kitchen
Steve M.
DISHWASHER GE GSD3300K00BB Unit making noise while running a loud whining. Could not duplicate issue. Informed customer if there is foreign debris in pump motor warranty does not cover that repair10 years old located in kitchen
Steve M.
OVEN FRIGIDAIRE n/a Customer states bake element not working. Immediately turned the bake element on and unit started heating 10 years old located in kitchen
Steve M.
WASHER SAMSUNG WF42H5000AW/A2 Unit is level and operating properly through spin cycle. Some loads are taking longer than normal due cabinet flex in pedestals. Recommend removal of pedestals to ensure maximum stability for washer. Checked entire unit over.
Steve G.
REFRIGERATOR FRIGIDAIRE BFHS2611LM0 Customer states that the unit is leaking. Found the defrost drain line was frozen. Thawed out. Test ok.
Steve G.
REFRIGERATOR FRIGIDAIRE FFHB2740PSCA Installed new icemaker installed new air handler and fan installed new water to cycle unit test OK if this should happen the freeze up like again need to order main board heater in his room did check OK
Steve G.
DRYER - ELECTRIC SAMSUNG DV56H9100EEW/A2 Customer states that the unit is not drying as well. Installed new thermistor fuse. Cycled unit ; pckd up 1 DC32-00007A (thermistor)
Steve G.
DISHWASHER KITCHEN AID KDFE104DSS3 Installed new sump assy. Cycled. These oil
Steve G.
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA 02 Customer has not been getting ice. Thawed out and did seal the ice room. Cycled.
Tim R.
DRYER SAMSUNG DVE45M5500P/A3 Checked unit over found that the unit was working properly and heating up issues with customers vents; ordrng 1 DC93-00154A(TS) (HEATER )
Shawn H.
REFRIGERATOR MAYTAG MFI2665XEM8 Ch dk3 unit and found ice maker stuck mid cycle. Unit getting power but wonÕt cycle. Replaced ice maker and ran to test. Unit cycles fine now. All ok.
Shawn H.
REFRIGERATOR SAMSUNG RF32FMQDBXW/AA Installed all provided parts. Ran to test. All ok.
Shawn H.
REFRIGERATOR FRIGIDAIRE FFSS2614QS6A Checked unit and found ice bucket damaged causing no dispense. A tine from the crush mechanism had broken off. Replaced ice bucket with new and ran to test. ; used 1 241860803 (ICE CONTAINER) from stock
Shawn H.
DISHWASHER FRIGIDAIRE FFBD2406NW7B Checked unit and found drain pump intermittently dropping out and not fully draining machine. Drain hose had a large amount of build up and did not have a high loop. Replaced drain pump and drain hose. Ran unit to test. All ok.
Tim R.
REFRIGERATOR SAMSUNG RF263BEAESG/AA "Replaced icemaker and ice bucket. Checks ok.; ordrng 1 DA97-14474C (ICE BUCKET ), used 1 DA97-15217D (IMK) from stock"
Shawn H.
WASHER WHIRLPOOL WTW5000DW0 F7E5 shifter fault code present. Ran diagnostics and unit would not shift from agitate to spin. No loose connections to shifter assembly or at main control. Replaced shifter and ran to test. All ok. Unit spins out fine now. ; used 1 W10913953 (ACTUATOR) from stock
Steve M.
RANGE GE PGS975SEP3SS Unit wonÕt heat. Gas valve not opening. Need to install new igniter. All other components working properly.; ordrd 1 WB13T10045 (igniter asm)
Shaun S.
REFRIGERATOR FRIGIDAIRE FGHN2844LF3 Upon arrival found that evap fan motor is running tech found that damper motor is not opening to allow cold air to fridge gave est to customer will call back if repairs desired
Steve M.
REFRIGERATOR SAMSUNG RFG297AARS/XAA Freezer not defrosting properly also defrost drains are clogged. Main board circuit error. Need control and def sensor. Also 2 drain clips.; ordrd 1 DA32-00027B (DEF SENSOR) and 1 DA41-00538A (MAIN ) and 2 DA61-06796A (HEATER CLIP)s
Steve M.
RANGE GE JB450RK1SS Right front burner not working; ordrd 1 WB23K10003 (range burner control) and 1 WB30K10018 (surface unit asm 8)
Shaun S.
DRYER SAMSUNG DV363EWBEUF/A1 "Removed and replaced wet bar sensor on 7 it, ran and checked out, unit checks ok"
Shaun S.
COOKTOP FRIGIDAIRE 1111 "Upon arrival found that cooktop doesnÕt have a model or serial number tag available on unit, unit is probably at least 30-40 yrs old, notified AHS if findings, spoke to Aleia Auth 107azpl"
Shaun S.
FREEZER SAMSUNG RFG293HWWP/XAA "Upon arrival found that there as no issue with unit, ran and checked for error codes stored in control along with temp setting and readings in both fridge and freezer, unit checks ok SE could of been for a stuck key"
Shaun S.
REFRIGERATOR WHIRLPOOL ED5PHAXMS10 "Removed and replaced cold control on unit, ran and checked out, unit checks ok upon techs departure"
Steve G.
REFRIGERATOR SAMSUNG RF25HMEDBSR/AA 03 Customer states that the unit is not making any ice. Found that the ice has a build up. ; rqstng P&A on 1 DA81-05595A (SEALANT) and 1 DA82-02367A (CLIPS) and 1 DA97-15217D (ICE MAKER)
Kevin S.
WASHER LG WM4370HKA "Replaced main pcb. Put unit into a speed wash mode, had it fill and agitate. Then put unit into a drain and spin. Unit checks ok, no leaks. Told customer to let us know."
Steve G.
OVEN SAMSUNG n/a Customer states that the unit will shut down and give error code E08; ordrng 1 DE92-02439E (MAIN PBC) and 1 DE92-02440E (DISPLAY BOARD)
Kevin S.
WASHER WHIRLPOOL WTW4800BQ1 "Customer claims unit didnt finish cycle. The done led was not light. Upon arrival unplugged unit, then plugged back in. Put unit into auto diagnostics. Unit filled agitated, drained and spin without issue. No error codes. Put unit into a casual wash, unit filled agitated and then proceeded to drain and spin out. Unit appears ok. Probably just a fluke or control got confused. Explained to customer to unplug and plug back in if it ever happened again. Unit checks ok."
Kevin S.
DRYER WHIRLPOOL GEW9200LW1 "Replaced parts, ran unit on timed dry cycle with unit. Unit checks ok. Units are installed in a tight cabinet with counter top. Made sure when putting in place tried to eliminate any vibration or cabinet rub."
Kevin M.
REFRIGERATOR SAMSUNG RF266ADPN/XAA Installed new cond fan motor and checks ok
Kevin M.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Installed new EVAP coil and dye drier recharged and checked ok
Steve G.
WASHER SAMSUNG WF210ANW/XAA "Customer states that the unit will not spin. States that when if does the unit is loud. . Customer needs a tub job. ; rqstng P&A on 1 1111 (DOOR BOOT) and 1 2222 (SPIN BASKET) and 1 3333 (FRONT TUB) and 1 4444 (REAR TUB) and 1 5555 (TUB SEAL. (GOES BETWEEN THE TUBs)) and 1 6666 (STATOR) and 1 7777 (ROTOR), states that autho needed"
Shawn H.
DRYER GE GTD75ECSL0WS Checked unit and found power to control but no operation from it. Unit needs main control. ; ordrng 1 WE04X26818 (chassis and board as)
Shawn H.
REFRIGERATOR GE PFSF6PKWBBB "Checked unit over and found freezer evap fan noisy from frost build up. Thawed out ice and checked defrost circuit. Heater is good, bimetal is good, and temp sensor is good. Not getting voltage to defrost heater from main control. Ice maker wonÕt cycle but has voltage. Unit needs ice maker and main control. ; ordrng 1 WR55X10763 (main circuit board)"
Kevin M.
REFRIGERATOR AMANA ARB2214CC Found open relay on compressor replaced and checks ok; used 1 WP12555902 (RELAY) from stock
Kevin M.
REFRIGERATOR FRIGIDAIRE FFHB2740PSBA Install defrost heater in by metal in ice room and checks OK
Kevin M.
REFRIGERATOR SAMSUNG RF217ACPN/XAA Installed new EVAP fan assy and sealed liner air getting in from refrigerant lines
Shawn H.
DISHWASHER MAYTAG MDB8949SBM0 "Checked unit and found intermittent operation from touchpad at times. Unit was also had water in it still. Customer stated that it wouldnÕt drain out. Cleared water and debris from sump. Ran to test. Unit fills fine, washes fine, and drains fine. Sump was clogged with debris preventing unit from draining fully. Leak is from door gasket. Unit needs touchpad and door seal. Collected deductible by check. ; rqstng P&A on 1 W10300924 (door seal) and 1 W10811169 (panel-cntl)"
Shaun S.
DISHWASHER BOSCH SHE3AR75UC/23 "Upon arrivql found that unit will not drain properly due to a bad drain pump on unit, pump will need to be replace to correct problem; ordrng 1 DRAIN PUMP"
Kevin S.
REFRIGERATOR FRIGIDAIRE FGSS2635TP5 "Called techline, told to order dispenser heater kit... for this situation.; ordrng 1 5303918744 (DISPENSER HEATER KIT)"
Kevin S.
UPRIGHT / CHEST WHIRLPOOL WZF34X16DW01 "Replaced control, evap fan will now turn on, however you can hear the compressor relay click, but will not come on. Found burnt spot on relay and capacitor or start device, will have to order new. Took pic attached. Ohmed out compressor appears ok according to tech sheet.; rqstng P&A on 1 W11092533 (start-dev) and 1 WPW10350564 (capacitor)"
Kevin S.
REFRIGERATOR FRIGIDAIRE LFTR2032TF1 "Freezer working properly, good frost pattern, -05F but frig not cooling. Found evap fan shorted open, checked for 120V coming into. .; ordrng 1 242077702 (EVAP FAN MOTOR)"
Kevin M.
REFRIGERATOR WHIRLPOOL WRF560SMYW05 Unit needs repaired per service pointer W10875533A- ordering service kit; ordrng 1 W10902214 (thermistor)
Kevin M.
REFRIGERATOR LG LMXC23796S/00 FZ fan assy making loud noises ; ordrng 1 AEB72913935 (FAN ASSY )
Tim R.
FREEZER KITCHENAID KRMF706ESS01 Resealed around freezer door and tested display. Checks oÕ
Tim R.
REFRIGERATOR FRIGIDAIRE FRS3HR35KW3 Fixed broken water line in door. Checks ok.
Tim R.
MICROWAVE WHIRLPOOL WMH76719CS0 "Replaced blown fuse and fixed door switch, checks ok."
Tim R.
RANGE FRIGIDAIRE FGEF3036TDD Replaced control and overlay. Checks ok
Tim R.
WASHER ELECTROLUX EIFLW55HIW0 Checked unit over found control board getting power from outlet but unit will not power on. Unit worked fine on Saturday and then customer had a lighting strike and now unit wonÕt power on looks like control relay melted due to lightning strike. Control #7134640600 is NO longer available. No repair possible.
Tim R.
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA Replaced ice maker and cleared frozen drain. Checks ok.; used 1 DA97-15217D (ICE MAKER) from stock
Tim R.
WASHER LG WM3270CW Replaced parts listed. Checks ok.
Tim R.
DRYER KENMORE 110.8698381 Replace fuse kit and fixed wiring. Ok.; used 1 279816 (FUSE) from stock
Tim R.
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA Replaced main control. Called the Samsung and reported issues. Took pictures of the evaporator and the defrost by metal. Also took pictures of 117 defrost settings per SamsungÕs instructions. If unit continues to act Up Samsung said they will send an RN number to vendor.
Tim R.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Replaced parts listed. Checks ok
Steve M.
REFRIGERATOR FRIGIDAIRE FFTR1814QB4A Refrigerator door handle loose. Removed handle and tightened set screws. Installed new screws to secure door handle.
Steve M.
WASHER SPEED QUEEN AWN63RSN115TW01 Drive control error. Found loose terminal in harness connector. Still getting error code. Need harness and control; ordrng 1 203657P (DRIVE CNTRL) and 1 203659 (CNTRL DRIVE HARNESS)
Steve G.
REFRIGERATOR SAMSUNG RF260BEAESR/AA Spoke to Jennifer she was unable to get ahold of Rob. Text Rob the est repair but did not hear back from him. Jennifer approved. Thawed out the unit and ran a brush down the defrost drain line. Flush with hot water and steam. Cycled.
Steve G.
REFRIGERATOR SAMSUNG RF263BEAESR/AA. 04 Customer states that the unit is leaking. the customer is having two issues with the unit. Has to be shut down 2 days prior to coming back out. ; rqstng P&A on 1 1111 (EVAP MOTOR WITH BACK WALL FOR REFRIGERATOR SECTION) and 1 2222 (MAIN BOARD.) and 1 3333 (HEATER WITH BI-METAL)
Steve G.
DISHWASHER KITCHEN AID KUDI02CRBS1 Customer states that the unit does not wash. The soap dispenser is not opening up. Customer has hard water build up which was all over the upper spray arm and removed the float and did clean up the float from build up . The motor was full of lime and calcium build up. The unit has a build up of mold as well. Soap dispenser is not closing because of the same. Tech could not even chip off the build up. Too many issues with the dishwasher due to build up. Customer is going to buy a new unit.
Steve G.
DRYER GE GTD33EASK0WW After several calls to techline they adv to installed the blower house thermostat. Installed new thermostat and the front left bottom corner did not get as hot . Cycled.
Steve G.
REFRIGERATOR FRIGIDAIRE FGHC2331PFCA Customer has cooling issues. Customer has a restriction in the unit. Customer is not going to repair the unit. Needs a evaporator and dye filter dryer
Steve G.
WASHER GE GTW330ASK1WW Customer states that when he starts the unit up the unit started to make a squealing noise. Found oil in the belt shield and the belt started to shred. ; rqstng P&A on 1 GEWH01X24697 (BELT) and 1 GEWH05X24185 (CLUTCH) and 1 GEWH05X25036 (SHIFTER) and 1 GEWH12X26330 (SPEED SENSOR) and 1 GEWH38X27335 (TRANSMISSIOIN) and 1 GEWH49X25376 (MOTOR) and 1 WH49X25379 (transmission pulley)
Steve G.
DISHWASHER BOSCH SGE53U55UC/B3 "Installed new main board, program and cycled unit."
Steve G.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA 07 Customer had an error code 25 E and fan was loud. Thawed out the refrigerator section. Installed new bi-metal and temp sensor. Cycled unit. ; pckd up 1 DA32-10104N (temp sensor) and 1 DA47-00243K (DEFROST THERMOSTAT )
Steve G.
REFRIGERATOR SAMSUNG RF28HFEDTST/AA Customer states the fan is loud. Ice build up around the evap fan. Did see new liner crack. Drill a hole to the end of crack and fill with silicone . Did put a small piece of liner repair kit.
Shawn H.
REFRIGERATOR MAYTAG MZD2766GEQ Checked unit and found ice maker stuck mid cycle. Pulled ice maker cover and forced cycle. Ice maker will cycle but stops intermittently mid cycle. Unit needs ice maker assembly. ; ordrng 1 D7824706Q (ice maker)
Shawn H.
RANGE WHIRLPOOL RF375PXEN0 Installed all provided parts and ran to test. All ok. All burners are working correctly.
Shawn H.
RANGE WHIRLPOOL WFE515S0ES1 Installed all provided parts. All ok. Door opens fine now.
Shawn H.
WASHER AMANA NTW4516FW2 "F7E5 shifter fault, F8E3 overflow condition, F2E1 stuck button, & F8E1 long fill no fill codes present. Checked unit and found control not sensing water level. Replaced control and ran to test. Unit would not complete auto test because shifter failed. Replaced shifter and ran to test. All ok now. Unit operates fine now. ; used 1 W10913953 (ACTUATOR) from stock"
Shawn H.
REFRIGERATOR WHIRLPOOL WRT518SZFW00 Checked unit over and could not duplicate concern of odor. Drain pan had some mildew build up. Added a 1/4 cup of white vinegar to drain pan to clear mildew. Pulled evap cover and inspected. All ok. Ran steam down drain line to clear any mildew build up. Spoke to Nick at RAC to advise this is not a warrantable issue and would be billed to RAC. Service fee only.
Shawn H.
REFRIGERATOR FRIGIDAIRE FFHS2311LBRA Installed all provided parts and ran to test. All ok. Advised customer that temps would back to normal within 24 hours.
Shawn H.
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA Installed all provided parts and ran to test. All ok. Advised customer to not consume first full ice bucket. Advised them to dump it then ok to consume.
Shawn H.
WASHER WHIRLPOOL WTW5000DW1 Checked unit and found wash plate loose causing no agitation. Removed wash plate to inspect; wash plate is stripped out completely. Splines of transmission are in good shape. Reinstalled wash plate and ran diagnostics to test. Unit ran fine in diagnostics test. Unit needs wash plate and screw. I noticed that the supply water valves are leaking a lot. Advised customer to have a plumber repair/replace house water supply valves. ; ordrng 1 W10752187 (screw) and 1 W10752283 (washplate)
Shaun S.
WASHER LG WM2801HWA "Removed and replaced drain pump on unit, ran and checked out, unit checks ok"
Shawn H.
REFRIGERATOR WHIRLPOOL GX5SHDXVB01 Installed all provided parts and ran diagnostics to test. Damper open and closes fine. All ok.
Shaun S.
DISHWASHER MAYTAG MDBTT60AWW Upon arrival found that handle Is broken internally in door needs replaced ; ordrng 1 WPW10275768 (latch-door)
Shaun S.
WASHER SPEED QUEEN AWN542SP111TW01 Upon arrival found that drain pump is leaking a helix is worn on drive pulley causing slight noise as unit is running; ordrng 1 201566P (PUMP) and 1 38008 (helix)
Shaun S.
DISHWASHER KENMORE 665.158991 "Removed and replaced drain pump and hose on unit, ran and checked operation with customer present, unit check ok upon techs departure"
Shaun S.
DISHWASHER WHIRLPOOL WDT750SAHZ0 Found that unit needs new upper spray arm installed ; ordrng 1 UPPERSPRAYARMFORTOPBASKET
Shaun S.
WASHER WHIRLPOOL WTW7800XW2 "Removed and replaced hub, wash plate and lid assm on unit ran and checked out, unit checks ok"
Kevin S.
DRYER FRIGIDAIRE FAQE7011KW0 When selecting a function with jog knob items are being selected but after a few seconds the cycle select disappears and on the right hand side all cycle status leds light up and flicker. You have to hit cancel it will clear but go back to it. You can briefly start the unit but it will stop and then do the same thing. Called techline to determine to get a control or interface board. After discussion we are leaning towards the control board.; ordrng 1 137070840 (control board)
Kevin S.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "The yoke is cross threaded on the shaft, yes im aware the unit is reverse threaded, not able to remove. Only way to remove would have to use some saw to cut off. Will have to order new auger motor assembly, washer and divider and transplant remaining parts over on unit.; rqstng P&A on 1 W10465946 (spacer) and 1 WPW10309864 (divider) and 1 WPW10309868 (motor)"
Kevin S.
DRYER ELECTROLUX EFME627UTT1 Replaced main drum pane. Appears screws overly tightened one was missing from rear of drum. Put in 3 screws careful on tighten checked units ok.
Kevin S.
REFRIGERATOR FRIGIDAIRE FGSS2635TD5 "Upon inspection of water damage, took multiple pics of flooring kitchen. Customer had already removed unit from cabinet area to another side of room plugged in but water line detached. Proceeded with wife moved unit closer to water line but easy access to front and back of unit. Connected water line and turned on. Had customer dispenser multiple glasses of water, while i inspected area and lines. No leaks, then proceeded to remove ice bucket, put icemaker in diagnostics and had it fill and harvest water into a bowel multiple times, then again went to back to inspect water lines and valves all was dry. Husband had come home, talked to hi a and proceeded to run the same tests multiple times and had him inspect with his light. Also no leaks at this time. Talked to supervisors, was told to unhook water line. If customer would like to physically hook back up and check over the next few days that is up to him, but when i left the water was definitely off
Kevin S.
WASHER SPEED QUEEN AWNE9RSN115TW01 "Found underwear in inlet of drain pump. Vacuumed out water, cleared pump showed customer. Filled unit part way and drain 2x Changed, billing to customer. Unit checks ok."
Kevin M.
REFRIGERATOR FRIGIDAIRE FFHT1826PS0 Liner between refrigerator and freezer is cracking causing leaking down into bottom of refrigerator
Kevin M.
REFRIGERATOR GE PSE29KSEBCSS Installed new icemaker and checks OK
Kevin M.
REFRIGERATOR MAYTAG MFW2055FRZ00 Installed new rails and door is shutting a lot better and checks ok
Kevin M.
REFRIGERATOR WHIRLPOOL ER2CHMXPL00 Def drain is plugged up cleaned out and checks ok
Kevin M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Install new main board and unit checks OK
Kevin M.
REFRIGERATOR FRIGIDAIRE FPHS2399PF4A Checked temps seals and DISP unit checks ok
Kevin M.
REFRIGERATOR AMANA ARB2214CC Installed timer & tstat and unit checks ok
Kevin M.
REFRIGERATOR SAMSUNG RF267AERS/XAA Water not going thru filter head
Kevin M.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Motor on ice maker not advancing; ordrng 1 W11294907 (IMK)
Kevin M.
REFRIGERATOR FRIGIDAIRE FFHB2750TD5 Mullion isnÕt closing properly ; ordrng 2 241779401 (hinge)s and 1 242036305 (MULLION )
Brad A.
DRYER WHIRLPOOL WED7500GC0 "Found door not staying closed, hinges and front panel bent, ordered front panel and hinges. approved the repair. ; ordrng 1 W11371722 (HINGE) and 1 W11376139 (HINGE) and 1 WPW10459661 (panel)"
Brad A.
DISHWASHER FRIGIDAIRE LGBD2435NB0A "Found tub leaking, adjusted water inlet line, line needed new Teflon tape and tightened up. Unit is working properly."
Brad A.
RANGE FRIGIDAIRE LGGF3043KFD "Found igniter not pulling enough amps to open gas valve, ordered new igniter.; ordrng 1 5304506545 (ignitor)"
Brad A.
REFRIGERATOR SAMSUNG RS25J500DSG/AA "Installed new water filter housing, unit is working properly."
Brad A.
REFRIGERATOR KENMORE 363.9557852 "Installed new icemaker and water inlet valve, unit is making ice properly. Checks ok."
Brad A.
WASHER LG WT7200CW "Found unit not fully engaging into agitate, talked to Jim at Techline, was advised to replace coupling assembly. Ordered coupling assembly.; ordrng 1 4323EA2001C (COUPLING ASSEMBLY)"
Brad A.
REFRIGERATOR MAYTAG MSB27C2XAM00 Found door cam not allowing door to close and seal properly. Ordered cam and door closer.Located in the kitchen and manufactured 8/2013; ordrng 1 W10876191 (cam-door) and 1 WPW10247907 (bracket) and 1 WPW10257206 (cam-door)
Brad A.
REFRIGERATOR FRIGIDAIRE FFTR1821QW9B "Customer claims unit had sweet smell coming from it, called Techline, spoke to gary, was instructed to pull out refrigerator and clean under it. Customer said she did not smell it at the time I was there. Unit checks ok.82783480 case file."
Tim R.
RANGE SAMSUNG FX710BGS Checked unit over adjusted burner ignitor and needs new burner cap. Dropping off for customer; ordrng 1 DG62-00111A (BURNER CAP)
Tim R.
WASHER MAYTAG MVWX655DW1 "Loud during spin needs tub assembly. Not worth repairing. ; rqstng P&A on 1 W10006481 (gearcase) and 1 W10512161 (tub asm) and 1 W10752719 (basket), states that autho needed"
Tim R.
REFRIGERATOR LG LMXS30776S Checked unit over found that the dispenser isnÍt sending power to the water valve. ; ordrng 1 ACQ85430254 (DISPLAY)
Tim R.
REFRIGERATOR SAMSUNG RF263BEAESR/AA "Replaced ice maker and ice bucket. Cleared ice build up in drain. Had to break out ice bucket with a hammer because unit was completely full of frozen ice melted together. Had to fill steamer multiple times to clear ice build up around fan and ice maker. Needs additional labor to due extent of time there. Please submit on line. Unit 5 years old in kitchen. Dropping of bucket once it comes in do not schedule.; ordrng 1 DA97-14474C (ICE CONTAINER ), used 1 DA97-15217D (ICE MAKER) from stock"