Local Reviews
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Brad A.
REFRIGERATOR SAMSUNG RF25HMEDBSR "Installed new ICEMAKER kit, unit checks ok."
Tim R.
DRYER WHIRLPOOL LG5801XPW0 Checked unit over found that the unit was working properly. Checks ok
Tim R.
DISHWASHER FRIGIDAIRE FGID2466QF7A Checked unit over found that the float switch was stuck and not allowing it to start and fill. Checks ok
Tim R.
DRYER MAYTAG MEDC215EW0 "Checked unit over found blown thermal fuse and shorted timer. Replaced fuse and timer ok. ; used 1 3392519 (FUSE), and 1 W10185982 (TIMER) from stock"
Tim R.
RANGE FRIGIDAIRE n/a Checked unit over found that the unit needs new control due to not reaching correct temperatures. Unit 15-20 years old in kitchen and model number melted off. no repair.
Tim R.
REFRIGERATOR FRIGIDAIRE FFTR1821TW0 Replaced bi metal and timer. Checks ok; pckd up 1 241705102 (timer-defrost) and 1 5303918634 (thermostat kit)
Tim R.
WASHER WHIRLPOOL WTW5540SQ0 No cold water coming to the washer. Customer needs to call a plumber.
Tim R.
WASHER WHIRLPOOL WTW4800XQ4 Checked unit over found that the unit needs new belt and transmission due to broke transmission. No repair
Tim R.
WASHER SAMSUNG WF220ANW/XAA Checks unit over found no power going to drain pump and unit binding up in spin cycle. Needs tub and control. Unit is 10 years old and in poor condition in laundry room. Not worth repairing; rqstng P&A on 1 DC92-00301J (CONTROL) and 1 DC97-15871B (SPIN BASKET) and 1 DC97-15909B (FRONT TUB) and 1 DC97-15931A (REAR TUB)
Tim R.
DRYER MAYTAG MEDX6STBW1 Replaced blown thermal fuse. Checked ok. 145368 auth# given by Dan at Aaron. Betsy OKÕd repair.; used 1 3392519 (FUSE) from stock
Tim R.
REFRIGERATOR FRIGIDAIRE FRT18P6BSBO Checked unit over found partial frost pattern on evaporator needs sealed system work. No repair.
Tim R.
MICROWAVE WHIRLPOOL WML55011H52 Checked unit over and found that wiring harness between door and frame was not connected properly keeping vent fan from working all the time. Thanks connection checks OK
Steve M.
REFRIGERATOR SAMSUNG RF30KMEDBSG/AA Freezer section is not cooling. Absolutely no frost on freezer evaporator although it is cool to touch. Need to install dye dryer. 3 yrs old kitchen.; saved tckt
Tim R.
DRYER HOTPOINT HTX21EASK0WW replaced knob and thermostat. Checks ok. All good.; pckd up 1 WE03X25285 (knob main asm) and 1 WE04X25201 (inlet thermostat)
Tim R.
DRYER - ELECTRIC WHIRLPOOL WED5000DW2 Checked unit over found that the unit was working good but customer had venting issues and us taking more then one cycle to dry.
Tim R.
DRYER - ELECTRIC SAMSUNG DV42H5200E Arrived and found that warren tech had dispatched us out on a Samsung dryer and the unit in the home was an LG told customer to call warren tech to get it resolved. Billing for trip.
Tim R.
WASHER GE WCVH6400J0WW Checked unit over found that the hoses were not hooked up correctly at the valves. Labeled incorrectly.
Tim R.
OVEN BOSCH HBL8751UCC/01 Checked unit over found bad connection on control. Fixed connection. Customer having issues with microwave. Instructed her to call vendor.
Steve G.
DRYER GE GTD33EASK0WW "Customer states that another company was out and changed out the the thermostat. Did check inside temp and only went to 203 and unit did cycled, but did cycle too fast. Took off the vent and check the dryer duct work and was clear. The front of the unit below the door was hotter then the back cover. Mike techline ; ordrd 1 GEWE04X25194 (FUSE) and 1 GEWE04X25196 (FUSE)"
Steve G.
REFRIGERATOR FRIGIDAIRE FFFH17F2QWA Customer states that she has ice build up. Customer needs gasket; ordrd 1 5304505529 (gasket)
Steve M.
REFRIGERATOR FRIGIDAIRE FFTR2021TW2 Installed new start device. Refrigerator is operating OK
Steve M.
RANGE GE JB256DM1WW Call tech line checked all electrical components and voltage readings at the stove. Still have a voltage drop from household wiring
Steve G.
REFRIGERATOR LG LFXC24726S/03 Customer does want to go ahead with repair please order a fill guy; ordrng 1 MEA63570501 (FILL )
Steve M.
DISHWASHER MAYTAG MDB8969SDE3 Installed new console assembly. Unit operating ok
Steve M.
REFRIGERATOR WHIRLPOOL WRX735SDBM Install new gaskets doors are both sealing properlyFour years old located in kitchen
Steve G.
REFRIGERATOR FRIGIDAIRE FFHB2740PSCA Customer states that another company was out about 6 months ago. Tech noticed ice build up where the new air handler was. ; rqstng P&A on 1 243297606 (ice maker) and 1 5303918784 (air handler housin) and 1 5303918860 (FILL TUBE) and 1 5304493604 (fan & gasket kit)
Steve M.
REFRIGERATOR SAMSUNG RF263TEAESG 4150556711Customer is not happy with the temperature in the refrigerator. Removed fresh food evaporator frost pattern looked good no excess frost building up. Checked temperature of incoming air at 23¡. No food product was in the unit. Called Samsung advise me to check to make sure leak kit was installed. Remove rear cover installed new leak kit that was previously installed by prior service Company. Refrigerator has had evaporator cover replaced. Leak kit installed. Defrost sensor installed. Main control board installed.; used 1 DA82-01415A (LEAK KIT) from stock
Steve G.
REFRIGERATOR SAMSUNG RD28K9380SG/AA 02 Customer has frost build up inside the the ice room. Thawed out the ice room. Customer did have the new ice maker and clips. Tech did seal up the whole ice room. ; ordrng 1 DA81-05595ATS (SEALANT.)
Steve G.
WASHER SAMSUNG WF45H6300AG/A2 01 "Customer states that the unit is not spinning. Did hear that the lock did have some noises, did installed new lock and unit still did not spin. Customer needs lock and main board. Customer is not going to repair the unit."
Shaun S.
DRYER SAMSUNG DV209AEW/XAA "Found unit is need of new thermistor, giving a tO error code ; ordrng 1 DC32-00007A (thermistor)"
Steve G.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA 09 "Customer states that the unit is leaking. Found the leaking coming from the refrigerator section drain line. Try to flush out the line, was not able to run a snake thru the unit. The drainline was clog and not to open up the drain line. Unit can not be repaired due to the drain line pinched or shift of insulation."
Steve G.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA 03 Customer states that the ice maker has some frost on the bottom of the ice maker. Did advise the customer that that was normal because of the heat from the heater and the then the humidity moisture freezes over.
Shaun S.
WASHER LG WM2350HRC Customer canceled call tried to explain to them the first Time that the door seal is not causing the odor issue that customer is having unit needs multiple clean cycles ran through it to get unit cleaned or unit will have to be disassembled and cleaned to clear odor issue
Steve G.
REFRIGERATOR SAMSUNG RF23HCEDBSR/AA 13 Customer states that the unit is not getting water or ice. Found that that the unit is not getting water from the house. House plumbing issue.
Steve G.
WASHER LG WT7200CV "Customer states that every load the unit is out of balance, the problems happens more and more often. She also stated that the unit is dripping water into the tube when not in use. Installed new main board, support rods and water valve. Cycle. "
Shaun S.
DISHWASHER GE GDT695SMJ2ES Upon arrival found that unit has proper 120v to unit but will not come on and run believe dishwasher has a bad main board; ordrng 1 MAINBOARD
Shaun S.
WASHER GE GLWN2800D2WS "Upon arrival found that unit was off balance and motor was out of place tech able to repair unit, ran and tested with front of and customer present, unit checks ok"
Shaun S.
WASHER HOTPOINT HTWP1400F1WW "Removed and replaced suspension rods on unit, ran and checked out, unit checks ok"
Shaun S.
DISHWASHER SAMSUNG DMT400RHS/XAA "Removed and replaced drain pump on unit, ran and checked out, unit checks ok"
Shaun S.
DRYER SAMSUNG DV50K8600EV/A3 "Removed and replaced parts listed ran and checked out, unit checks ok"
Shaun S.
DISHWASHER WESTINGHOUSE n/a Upon arrival found that customer didnÕt have a water source going to dishwasher so unit will not run notified homeowner. Model and serial tag missing from unit
Kevin S.
DRYER ELECTROLUX EIMED55IIW2 "Customer claims since last heating element was installed clothes are not getting dried properly. No error codes since the last element was put on. Customer primarily uses sense dry settings like Normal and Mixed Load etc. Verified heating and tumbling and checked vent hose and outside vent ok. Opened up unit, checked to make sure there was no loose connections. Put unit into diagnostics, read 5 prior error codes including an E91 communication error and the remaining were EF2 errors sensor control. Went through each test on diagnostics including sensor test. It will read either 1111 or 8888. Upon test wet my fingers and the control switched to the 8888 so thats working properly. Called techline explained everything, gentleman recommended problem leaning towards the main pcb. Gave estimate for repair for customer they are going to think about it. Saved prior as estimate."
Shaun S.
WASHER WHIRLPOOL LSG9544KQ0 "Upon arrival found that lid switch was defective, removed and replaced lid switch, unit checks ok ; used 1 3949247V (LID SWITCH) from stock"
Kevin S.
REFRIGERATOR FRIGIDAIRE FFTR1814QB0 "Replaced parts as needed, put in new door seal, wiped away any frost or water debris. Checked with light, made sure unit appears to be sealing ok."
Kevin S.
DRYER WHIRLPOOL GEW9200LW1 Hen running unit is making some louder thumping noises due to flat spots on roller and the idler pulley needs replaced. ; rqstng P&A on 1 W10837240 (bracket) and 4 WPW10314173 (support)s and 1 WPW10359271 (shaft) and 1 WPW10359272 (shaft)
Kevin S.
REFRIGERATOR AMANA ASD2575BRW01 "Ice bucket had not been seated in correctly. Removed and inspected, held in door switch while hitting dispenser paddle on both cubed then crushed functions to make sure solenoid was engaging and auger motor. Reseat the ice bucket, ran multiple cycles back and forth between crushed and cubed, dispensed ok. Unit checks ok."
Kevin M.
REFRIGERATOR GE GFD28GSLESS Installed parts and tubing is frozen in the door tech line said door needs replaced; ordrng 1 WR78X26435 (ps ff lh disp door s)
Kevin S.
REFRIGERATOR MAYTAG MFX2570AEM4 "Manually cycled icemaker no water fill. Replace icemaker with new kit, had to change out whole wiring harness. Manually cycled new icemaker by shorting T and H and unit did fill this time. Unit checks ok.; used 1 W10882923 (IMK) from stock"
Kevin M.
REFRIGERATOR WHIRLPOOL ED27DQXDN01 Installed new water valve and instructed cust about supply line
Kevin M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Main brd not communicating properly ; ordrng 1 W11043763 (cntrl-elec)
Kevin S.
WASHER MAYTAG MVWX655DW1 "Replaced washplate. Put unit into diagnostics mode, unit checks ok."
Kevin M.
REFRIGERATOR FRIGIDAIRE FFSS2615TS0 DISP door is missing ; ordrng 1 240563631 (DISP MODULE)
Kevin M.
REFRIGERATOR SAMSUNG RF23J9011SG/AA Home was empty unit was unplugged instructed cust could not diagnose problem without being plugged in for at 24 hrs ahead of time but cust said the ice maker was worked on by Geek Squad so I plugged in unit in to check unit the best I could I heard a hissing sound from the ice maker which could be a refrigerant leak from the tubing but instructed them to call geek squad back out I spoke to Shelby about this situation
Kevin S.
DRYER SAMSUNG DV365ETBGWR/A3 "Replaced pcb, ran unit in a time dry high heat mode. Unit checks ok."
Brad A.
WASHER WHIRLPOOL WFW8300SW02 Found control board not sending proper voltage to door lock. Needs main control board. Ordered board.; ordrng 1 WPW10205839 (cntrl-elec)
Kevin M.
REFRIGERATOR GE TBX21MAXFRWW Unit need new compressor and EVAP coil not available called Tracy at AHS-107TNRL
Brad A.
DISHWASHER WHIRLPOOL WDF520PADM6 Found unit leaking due to overfilling with water. Found overflow switch not closing properly. Ordered new switch.; ordrng 1 WPW10195039 (float switch)
Brad A.
RANGE LG LDG3036ST/01 Found igniter not drawing proper voltage to open gas valve. Ordered new igniter.; ordrng 1 MEE61841401 (IGNITER )
Kevin M.
REFRIGERATOR SAMSUNG RS267LASH/XAA Unit needs new ff fan assy and def heater cust declined repair
Brad A.
WASHER GE WJRE5550H1WW "Unit will not spin, found mode shifter out of ohm value. Needs mode shifter. Extra labor is needed for this job; rqstng P&A on 1 WH38X10017 (washing machine shaf)"
Brad A.
REFRIGERATOR SAMSUNG RF4267HARS/XAA Found water leaking from ff section. Installed new leak kit. Unit checks ok.; used 1 DA82-01415A (LEAK KIT) from stock
Brad A.
WASHER WHIRLPOOL LSQ9110KQ1 "Installed new lid lock, unit is spinning and draining properly. Checks ok. Please mail customer receipt."
Brad A.
DISHWASHER GE GSD4200J00CC "Installed new motor and solenoid, unit is draining properly. All operations test ok."
Brad A.
MICROWAVE SAMSUNG ME20H705MSS "Installed new transformer, magnetron, and mounting bolts. Unit is heating properly. Checks ok."
Tim R.
WASHER SAMSUNG WA50F9A8DSW/A2 Checked unit over found that the unit wasnÍt displaying correctly found that the connection on control had broke. Fixed wire connection. Checks okBilling purposes only-
Tim R.
DISHWASHER FRIGIDAIRE FDB1050REM4 Checked unit over found shorted wire feeding unit. Checks ok.
Tim R.
DRYER SAMSUNG DV45H7000EW/A2 Checked unit over found shorted heater. Replaced heater. Checks ok; used 1 DC97-14486A (ELEMENT) from stock
Tim R.
DRYER MAYTAG MED5100DW0 Checked unit over found that the dryer was functioning properly. Issues with the vent.
Tim R.
DISHWASHER KENMORE 665.13423K701 Cleared out trash in side drain pump and at the end of the drain hose and garbage disposal. Checks ok. ; used 1 W10348269 (DRAIN PUMP) from stock
Tim R.
REFRIGERATOR FRIGIDAIRE FFTR1814TW8 Fixed bad connection on compressor checks OK
Tim R.
OVEN KENMORE 790.9220201 Checked unit over found that the main control was shorted out and was not sending any power to the bake element bake element tested OK. Unit needs new control. Called and left a message for Tara about repair.
Tim R.
DRYER WHIRLPOOL WED49STBW0 Replaced thermal fuse. Checks ok; used 1 3392519 (FUSE) from stock
Tim R.
WASHER LG WM2301HW "Checked unit over found that the bearings in the tub were dragging and tub leaking from front where door bellow mounts. Needs door bellow and tub assembley. Unit is 10 years old in poor condition. Laundry room. Not worth repairing.; rqstng P&A on 1 3045ER0048J (REAR TUB) and 1 3045ER1017A (INNER TUB) and 1 3550ER0004F (FRONT TUB) and 1 4434ER0002A (SHAFT) and 1 4986ER0004F (DOOR BOOT), states that autho needed"
Tim R.
HOME COOKING ELE FRIGIDAIRE FFEF3016TSC Checks attached door handle. Checks ok
Tim R.
DRYER MAYTAG MGD9700SQO Replaced gas valve. Checks ok.; pckd up 1 279834 (2 coil gas valve set)
Tim R.
DISHWASHER SAMSUNG DW80F00UTS/AA Checked unit over found that motor was leaking. Need new pump assembly. No repair.
Tim R.
WASHER SAMSUNG WF350ANW/XAA Unit needs new tub assembly. No repair. Due to cost.
Tim R.
DRYER - ELECTRIC SAMSUNG DV45H7000EW/A2 Replaced idler. Checks ok; used 1 DC93-00634A (IDLER PULLEY) from stock
Tim R.
DISHWASHER WHIRLPOOL DU1055XTVB0 Replaced chopper. Checks ok
Steve M.
REFRIGERATOR SAMSUNG RF263AERS/XAA Installed new flipper assembly
Steve M.
REFRIGERATOR KITCHEN AID KRSC503ESS00 Freezer not cooling properly. Unit is short cycling not able to reach temp.Need main control and user interface.Customer is going to check prices of a new unit
Tim R.
WASHER MAYTAG MVWB835DW0 "Bearings have completely seized up in the tub. Needs new inner and outer tub along with gear case. Unit wonÍt fill with water or run through cycle. Needs control also not worth repair.; rqstng P&A on 1 W10512161 (tub asm) and 1 W10811956 (GEARCASE) and 1 W10902814 (washplate) and 1 W11100602 (cntrl-elec), states that autho needed"
Steve M.
FREEZER SAMSUNG RF260BEAEBC/AA Customer had lost food in freezer section. Performed factory reset. Ran through diagnostics and unit checks out OK7 yrs old kitchen.
Steve M.
REFRIGERATOR MAYTAG MFT2776DEM02 Fridge is not cooling. Comp relay keeps kicking out. Display board needs replaced at the same time for software changes.Customer declined repair
Steve M.
WASHER MAYTAG WTW4800BQ1 "Washer will not spin the clothes out. Found shifter fault error codes. Cam assembly is worn and damaged shifter. Installed new cam and shifter. Washer running ok.; used 1 W10721967 (SPLUTCH), and 1 W10913953 (ACTUATOR) from stock"
Steve M.
DISHWASHER KITCHENAID KDTE334GBS0 Dishwasher is not filling with water. Found faulty float switch. Installed new switch. Operating ok.; used 1 W10195039 (FLOAT SWITCH) from stock
Steve M.
RANGE FRIGIDAIRE FPEF3081KFC F10 error code. Run away temp. Installed new temp probe. Test cycled oven. Unit is heating properly.; pckd up 1 316490003 (probe)
Steve G.
REFRIGERATOR FRIGIDAIRE FFSS26D8RS0 Customer states that the lettering on the display is rub off and that the plastic behind the overlay is crack and sticking thru the overlay. Installed new cover assy and over lay. Test ok
Steve M.
DRYER WHIRLPOOL WED7500GC0 Door seal will not stay attached ; ordrd 1 WPW10354795 (seal-door)
Steve G.
REFRIGERATOR WHIRLPOOL ED5KVEXVB07 Customer states that the refrigerator section was hot. Found small amount of ice build up around the damper door. Thawed out. Test ok.
Steve G.
REFRIGERATOR FRIGIDAIRE FFSS2314QSAA Customer states that the ice maker is not making ice. Installed new icemaker cycled unit test OK; pckd up 1 241798224 (ice maker)
Steve M.
OVEN GE JB640DR5BB Far left control arching internally. Left front burner infinite switch needs replaced 7 yrs old kitchen.; ordrng 1 WB24T10146 (LF INFINITE SWITCH.)
Steve G.
REFRIGERATOR LG LFXC24726S/03 Customer needs a water guide. Customer is going to repair himself
Steve M.
ICE MACHINE SCOTSMAN n/a Icemaker needs serviced and cleaned; ordrd 3 W11179302 (ICE CLEANER)s
Steve G.
WASHER BOSCH WFMC5440UC/15 Installed new drain pump. Cycled unit test ok
Steve G.
REFRIGERATOR KITCHENAID KSCS25FTSS01 Install new ice container ice door chute door cover assembly and install new ice door motor cycle unit test OK
Shaun S.
REFRIGERATOR MAYTAG MFX2570AEM4 "Upon arrival found that unit was operating normally, tech cycled imk through check water dispenser checked filter and water valve, unit all checks ok upon techs departure"
Steve G.
OVEN KENMORE 790.974538 Customer states that the unit is not baking. Found that the main board is bad. ; ordrd 1 316352207 (overlay) and 1 316462807 (controller)
Shaun S.
REFRIGERATOR WHIRLPOOL ED22QFXHW00 "Upon arrival found no issue with water line freezing up , was able to disp water and ice from unit with no issue unit at this time checks ok"
Steve G.
REFRIGERATOR SAMSUNG RS2555SL/XAA "Customer states that the refrigerator section is not cooling. Customer did thaw out the unit where I has been building up. Unit is in the kitchen approx 8-10 yrs old.When parts come in the customer has to unplug the unit and remove the unit from the hole. ; rqstng P&A on 1 1111 (EVAP MOTOR REFRIGERATOR SECTION) and 1 2222 (MAIN BOARD), ordrng 1 3333 (HEATER. REFRIGERATOR )"
Steve G.
REFRIGERATOR SAMSUNG RF28K9070SR/AA 02 Customer states that the ice maker has build up . Thawed out and installed new ice maker and clips. Sealed up the ice room. Cycled. ; ordrng 1 DA81-05595ATS (SEALANT) and 1 DA82-02367ATS (CLIPS) and 1 DA97-15217DTS (ICE MAKER )
Steve G.
REFRIGERATOR FRIGIDAIRE FGHS2655PF2 Customer states that the unit is not dispensing ice. Installed new auger motor. Cycled. ; ordrng 1 242221501TS (AUGER MOTOR)
Shaun S.
DISHWASHER FRIGIDAIRE FGID2466QF4A "Found unit has 120 v to unit but wonÍt power up do to a bad main board, gave customer est, declines repairs at this time"
Shaun S.
WASHER SAMSUNG WF42H5200AW/A2 "Upon arrival found that unit is not draining water, found that clean out was clogged with hair and lint, cleaned out drain, ran nand ch caked ouand, unit checks ok"
Shaun S.
DISHWASHER MAYTAG MDB7709AWS2 Unit needs a new control panel; ordrng 1 W10810424 (panel-cntl)
Shaun S.
WASHER KENMORE 417.440723 "Found unit is in need of a new drain pump, blade on end of pump is broken off not moving any waterWill need to call customer back in morning with est"
Shaun S.
REFRIGERATOR WHIRLPOOL WRT111SFDW03 "Upon arrival found that unit is in need of new top hinge and freezer door, hinge has come loose and rounded out to of the door causing door to sag and not seal properly need to give Est to landlord; saved tckt"
Kevin S.
WASHER SPEED QUEEN AWNE9RSN115TW01 "Unit will not drain or spin out ERL1 non fatal lid lock error. Upon opening up unit found wire connector loose from lid lock switch itself. Reinserted, checked for tightness. Went ahead added little electrical tape to hold in place just in case vibration works itself loose. Checked unit is now locking and will drain and spin. Tested lock and unlock a few times. Called customer and explained situation, if problem persists will order new lid lock assembly"
Shaun S.
DISHWASHER KITCHENAID KDFE104DSS1 Upon arrival an unit through diag testing and found that unit has a bad wash motor on u it will need to be replaced ; ordrng 1 SUMP ASSM
Kevin S.
REFRIGERATOR SAMSUNG RF24FSEDBSR Removed shelving and evap cover. Drilled 2 small holes on each end of the crack in lining. Used some adhesive and then taped over with foil tape. Changed out thermistor and evap cover. Unit is running and cooling ok.
Shaun S.
DRYER WHIRLPOOL GEW9250PW0 "Upon arrival and running test on unit determine that unit has a defective thermistor, needs replaced ; ordrng 1 THERMISTER"
Shaun S.
REFRIGERATOR KENMORE 106.525591 "Upon arrival found that optic ye is not working on unit causing imk not to cycle through and produce ice, customer to contact AHS for new dispatch for new repair"
Kevin S.
WASHER SPEED QUEEN AWN432SP113TW04 "Replaced parts, checked unit in normal, extra large load. Unit filled, agitated, drain and spun without issue. No leaks around water valve nor inlet. Unit checks ok. Advised customer."
Kevin S.
OVEN FRIGIDAIRE FPGH3077RFF "Customer was noting about noises and smells... explained when new units may have a slight odor at first and may pop, thump, or crack to thermodynamics. Customer had unit already preheated when working on frig. No noticeable sounds from either of us at this time. Customer concerned about heat coming from back explained that is the vent and is perfectly normal. Unit checks ok, told customer just use it and let it run a few heat cycles should be fine."
Kevin M.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Called tech Line Garret & Kesha file 7725246401 Talked to JK harness broke in cabinet instruct cust relations 800-253-1301 unit non repairable do to wiring broken into cabinet per tech line
Kevin M.
FREEZER FRIGIDAIRE FFFH20F2QWC Unit checks out ok temp was at -1 degree
Kevin S.
DBL WALL OVEN SAMSUNG n/a "Upon arrival customer claims oven door on top was not closing properly. Checked the function of both doors are opening and closing exactly the same. If you release the door, yes it will not be enough to trip the door switch. I took some video of the issue, you barely have to,touch the door then it will finally trip the switch shutting off the light. Went ahead and removed top door and unhook wire harness.... then reseated the door, same resolve. Checked and loosen screws around the latch and retightened. Still same result. There is nothing else to adjust on the oven or door itself left. Customer had contractor put in, i noted to customer and took video if you look at both sides of unit, the framing of the wall oven is not seated perfectly flush halfway up and the whole unit sits partially forward. They had cut a trim pice the width of the unit and about 1/8î thickness and placed behind but atop of unit. If they cut or adjust this trim piece the whole unit wil
Kevin M.
REFRIGERATOR LG LSXS22423S/00 IMK is locked up cust to think it over
Kevin S.
WASHER GE GTW750CPL0DG "Unit was sitting with water in the tub, customer remove some water, finished removing with shop vac. Drain pump has voltage and appears to just hum. Removed drain pump, no blockages in hose or from tub, disassemble drain pump still no blockage. Ohmed out drain pump at 13.9 ohms tech sheet says 13.2. ; ordrng 1 WH23X27574 (DRAIN PUMP)"
Kevin M.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Installed new cont brd and EVAP fan motor
Kevin M.
REFRIGERATOR FRIGIDAIRE LGHB2867PF7A Water Filter stuck into the filter housing; ordrng 1 241983816 (housing-water filt) and 1 241998302 (FILTER HOUSING) and 1 242009601 (base-water filter)
Kevin M.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Purchase date 10-3-18 DISP sticking open & closed at times ordering new DISP; ordrng 1 W11122874 (door-ice)
Brad A.
WASHER GE GTWN2800D0WW Customer claims unit is making loud noises in spin cycle. Suggested shocks for unit. Customer does not want to repair.
Kevin M.
REFRIGERATOR WHIRLPOOL WRS571CIDB00 IMk is not advancing ; ordrng 1 W10873791 (icemaker)
Brad A.
WASHER MAYTAG MVWC565FW0 "Installed new drive hub kit, unit is working properly."
Kevin M.
REFRIGERATOR SAMSUNG RS25H5111WW/AA Kitchen 4 yrs old error code 22E needs new FF fan assy; ordrng 1 DA97-08724N (EVAP FAN ASSY)
Brad A.
MICROWAVE WHIRLPOOL WMH32519CT0 "Installed control panel and main board, unit is working properly. Checks ok."
Brad A.
WASHER WHIRLPOOL LSQ9110KQ1 "Found lid switch not closing properly, ordered new switch.; ordrng 1 3949247V (switch-plg)"
Brad A.
REFRIGERATOR FRIGIDAIRE LFSS2312TE0 "Found compressor running with no frost pattern on evaporator. Condenser and evaporator fan work. Needs compressor, and dye filter installed.; ordrng 1 241650212 (compressor & gromm) and 1 UNKNOWN (DYE FILTER)"
Brad A.
REFRIGERATOR SAMSUNG RF265BEAESG Found icemaker frozen and not producing ice. Ordered ICEMAKER kit.; ordrng 1 DA82-02696A (ICEMAKER KIT)
Tim R.
RANGE FRIGIDAIRE LGEF3045KFK Replaced main control and overlay. Checks ok; pckd up 1 316419821 (overlay) and 1 5304495520 (kit)
Tim R.
WASHER MAYTAG MVWC400XW4 Checked unit over found that the unit wouldnÍt drain the water out. Replaced drain pump. Checks ok; pckd up 1 W10276397 (pump)
Brad A.
WASHER LG WM2050CW Installed new outer tub with bearings and spin basket. Unit will it seal.
Tim R.
REFRIGERATOR FRIGIDAIRE FRS22PRAW2 Checked unit over found broken wire on condenser fan. Repaired wire. Checks ok.
Tim R.
DISHWASHER FRIGIDAIRE FFCD2413US1A Replaced control board due to short unit checks OK; pckd up 1 5304521117 (CONTROL )
Tim R.
REFRIGERATOR FRIGIDAIRE FGHC2331PFAA Checked unit over found that the unit has been leaking water around fan. Cleared ice checks ok
Brad A.
WASHER SAMSUNG WA48H7400AW/A2 "Found tub hanging toward back right, needs new dampers. Ordered dampers.; ordrng 4 DC97-05280S (DAMPERS)s"
Brad A.
REFRIGERATOR FRIGIDAIRE FFFU14F2QWG Found evaporator fan motor not turning with proper voltage applied. Ordered new evaporator fan motor.; ordrng 1 297250000 (motor)
Tim R.
RANGE - ELECTRIC GENERAL ELECTRIC JS645FL2DS Replaced broil element. Checks ok.
Tim R.
WASHER FRIGIDAIRE GLWS1339ES0 Checked unit over found that the timer was bound up and not moving. Broke free checks ok
Tim R.
REFRIGERATOR SAMSUNG RF23HCEDBSR/AA Replaced shorted icemaker. Checks ok.; used 1 DA97-13718C (IMK) from stock
Tim R.
MICROWAVE GE JVM3160DF4WW Replaced door switch and fuse. Ok; ordrng 1 WB24X10146(TS) (micro switch(stand o) and 1 WB24X10204(TS) (switch micro) and 1 WB24X10205(TS) (microwave switch)
Tim R.
WASHER SAMSUNG WA456DRHDWR/AA Checked unit over found that the unit needs new suspension rods and MEM sensor. No repair.
Tim R.
REFRIGERATOR GE GSS25WGMCBB Checks unit over found that the compressor was running but unit wasnÍt circulating any Freon. Needs evaporator and compressor. No repair.
Tim R.
WASHER LG WM3270CW Checks unit over found broken detergent hose and shorted control. Causing unit to no stop fill. No repair.
Tim R.
DISHWASHER KITCHEN AID KDTE254ESS1 Checked unit over found that the unit wasnÍt sending any power to the heating element. Replaced control. Tested. Checks ok; pckd up 1 W10866126 (cntrl-elec)
Tim R.
WASHER WHIRLPOOL MVWC465HW2 Replaced door lock checks ok; ordrng 1 W11307244(TS) (latch)
Steve M.
REFRIGERATOR UNKNOWN U-C01224FS-00B Installed new refrigerator
Steve M.
WASHER SAMSUNG WA400PJHDWR/AA Washer flooded wash room. Found pressure sensor hose loose from tub. Secured hose with tighter hose clamp and connected closer to tub to prevent any damage in future.
Steve M.
DISHWASHER FRIGIDAIRE FFBD2412SS2A Found loose wire. Tighten the connection dishwasher operating OK
Steve M.
WASHER LG WM1814CW Unit full of water not draining. Installed new pump. Operating ok; used 1 4681EA2001T (DRAIN PUMP) from stock
Steve M.
WINDOW A/C FRIGIDAIRE FFRE15L3S11 Air conditioner is not cooling. Found loose connection on thermostat. Relocated position of thermostat and secured connections. Air-conditioner is blowing a 20Á temperature difference and surrounding air
Steve M.
WASHER WHIRLPOOL WTW7300DW0 "Washer making a weird grinding noise. Found faulty clutch assembly, replaced clutch washers operating OKFour years old located in basement; used 1 W10734521 (CLUTCH) from stock"
Steve M.
WASHER HAIER HLC1700AXS Installed new motor and control.. Washer is operating properly
Steve G.
REFRIGERATOR LG LFX25974SW/ 05 Installed new door shoot dispenser assembly as well as icemaker assembly cycled unit test OK
Steve G.
UPRIGHT / CHEST FRIGIDAIRE LFFH17F3QWC Customer states that the unit is not cooling and every thing thawed out. Installed new call control cycled unit test OK
Steve G.
REFRIGERATOR GE GSH25JFRFWW Installed new icemaker evaporator fan return main board cycled unit test OK
Steve G.
RANGE GE JP336DD1BB Installed new front right infinite switch and installed new large burner cycled unit test OK
Steve G.
REFRIGERATOR WHIRLPOOL W8RXEGMWB00 Call unit completely out clear drain line install new control and install new evaporate or motor cycle unit test OK
Steve G.
DRYER SAMSUNG DV350AEW/XSAN 01 Customer states that the unit start to have an electrical smell. Found that the cord and terminal block had caught fire. Adv customer that the unit can be fixed but not sure if any other damage to electrical components have been damaged.
Steve M.
DRYER SAMSUNG DV45K6500EV/A3 Found shorted heating element unit not heating properly. Replaced heating element dryer operating properly; ordrng 1 DC93-00154A (HEATER. (TS))
Steve G.
HOME LAUNDRY ELE LG WM3987HW Customer states the unit is not drying. Cycled the unit in dry and the drain pump did kick on. Egor techline. Customer is calling with C/C Installed new drain pump. Cycle
Steve M.
REFRIGERATOR FRIGIDAIRE n/a Display not working and icemaker not working; ordrd 1 242058232 (user interface)
Steve M.
OVEN SAMSUNG NE59J7630SS/AA Thermal fuse popped. Needs replaced.; ordrd 1 DE47-20037A (THERMAL FUSE)
Shaun S.
REFRIGERATOR FRIGIDAIRE FFHS2611LWF "Removed and replaced damper assm on unit, ran and checked out operation unit checked ok upon techs departure"
Shaun S.
MICROWAVE GE JVM3160DF4WW Upon arrival tech contacted tech support from home and spoke to Joe@ GE Support was given a Case number of 190701-0047784 and was told to have customer contact customer care and provided them with number800-386-1215
Shaun S.
WASHER KENMORE 110.270866 "Removed and replaced stator and rotor on unit, ran and checked out, unit checks ok upon techs departure"
Steve G.
WASHER MAYTAG MVWX655DW1 Customer states that when she starts the unit and it makes a horrible noise. Found that the gear case has been leaking oil all over the unit. ; rqstng P&A on 1 WPW10721967 (SPLUCH KIT) and 1 WPW10913953 (ACTUATOR) and 1 WPW11035751 (GEARCASE) and 1 WPW11239857 (BELT)
Shaun S.
DRYER WHIRLPOOL WED8000DW1 Removed and replaced parts listed unit checks ok upon techs departure
Kevin S.
WASHER WHIRLPOOL WTW5000DW1 "Inspected unit, checked around fill hoses, water valves, fill valve on washer and drain hose. Lifted unit to inspect underneath nothing noticeable. Put unit into auto diagnostics all tests passed. Put unit into Deep water wash fill, let unit agitate and then cancel and unit drained out. Asked customer where they noticed the water claimed just a small bit to left hand side. Suspect issue with customers drain pipe.... sounds like it potentially could get backed up. Pics attached, could not duplicate any leaking from unit at this time. Told customer continue to use it and try to monitor it every few minutes and or at least if happening during a part of some cycle like fill, wash or drain spin etc."
Steve G.
DISHWASHER GE GSD3200G00BB Clare at AHSLast out tech was not getting no power to the water valve. Installed new control and unit did was getting power to the water valve. The unit started up and did fill and was washing. Customer did another load and is not getting any water in the unit. Total parts 60.17 tax 4.21. Total. 63.38 Autho 64clhm; ordrng 1 GEWD12X335 (FLOAT STEM) and 1 GEWD21X479 (SWITCH)
Kevin S.
WASHER MAYTAG MHW5500FW1 "Replaced user control board. Tested unit, now has audible beeps. Checked some basic functions unit checks ok."
Kevin S.
WASHER MAYTAG MVWB835DW0 "Ran unit in quick rinse and spin mode... unit appeared ok. Put unit into diagnostics and ran each function. The F5E1 error code was in the system, customer had unit powered off at breaker box, claimed unit kept beeping for long time. Went ahead and changed lid lock from truck stock. Told customer the main pcb board can sometimes get confused. I dont believe unit had been tested after it was powered down. Unit checks ok; used 1 W10810403 (LID LOCK) from stock"
Shaun S.
REFRIGERATOR LG LMX25988ST/00 Upon arrival found that unit has a defective mullion strip on left side door allowing it not to close correctly; ordrng 1 AGU73530705
Shaun S.
WASHER MAYTAG MVWB835DW1 "Upon arrival found that unit has extreme grind noise coming from the gearcase, bearing is blown ; ordrng 1 GEARCASE"
Kevin M.
REFRIGERATOR FRIGIDAIRE GLRS267ZCB1 Installed new cont brd and EVAP fan motor
Kevin M.
REFRIGERATOR FRIGIDAIRE FFHS2611LBRA Adjusted the ice maker and looked at burn mark on the back of the unit but didnÍt find anything burnt on it
Shaun S.
DISHWASHER KENMORE 665.158991 "Removed and replaced parts on unit, checks out ok"
Kevin M.
FREEZER FRIGIDAIRE LFFH21F7HWJ Sealed around corner of the door but gasket is in good shape
Kevin M.
REFRIGERATOR FRIGIDAIRE FFHS2311LBQA Damper motor is not opening cust declined estimate
Kevin M.
REFRIGERATOR SAMSUNG RF263BEAESR/AA Installed new filter housing and unit checks ok
Kevin M.
REFRIGERATOR FRIGIDAIRE LGHB2869TF5 Install still fill tube ice maker and unit checks OK
Kevin M.
REFRIGERATOR SAMSUNG RF260BEAESR/AA Outlet isnÍt ground and ice maker was turned on but not hooked
Kevin S.
REFRIGERATOR FRIGIDAIRE LFFH20F3QM0 "Customer claims in the beginning the installers had unit control set on number 3 and seemed to cool ok. Apparently they had issues turned it up to 5 and the thermometer they had inside read -10. Which seems logical, somewhere during the #3 setting it got warm enough that the food had thawed out and some water on the floor. food has currently been moved out of the unit. Unit is located in a finished basement manufactured date of 2-16. At arrival unit was plugged in and cooling, at around 20 degrees set on number 3. Turned unit up to highest setting to 7 and let cool for about 15 minutes then took another temp reading still around 20 degree mark. At this time the issue appears to be intermittent as i can not get any further details from customer suspect bad cold control, Will order new cold control, defrost timer, and start device.; ordrng 1 297259502 (controller) and 1 5304503436 (control-electrical) and 1 5304518034 (DEFROST TIMER)"
Kevin S.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Checked unit spray arms again, noticed some debris but not as bad as last time. Put unit into quick 1hr wash. Unit is filling, washing, spray arms are moving and unit is draining properly. Noticed quite a bit of soap suds in unit, showed customer, might want to try cutback on soap again. Let unit fill 4x times and wash for a few and drain out to get rid of excess suds. Explained they can use some cooking oil to help cut any suds. Customer is going to run a cleaning tablet through unit. Will order new upper and lower spray arms. Having customer experiment lighter loads with 1hrs wash. Then test with smaller load also this next time but with a normal wash mode, then last on a sense load.; rqstng P&A on 1 W10837249 (spray arm lower) and 1 WPW10498900 (spray arm)"
Brad A.
REFRIGERATOR MAYTAG MSD2454GRW "Found ice freezing in the bottom of the freezer. Flounder drain clogged, cleaned out drain. Unit checks ok."
Brad A.
DRYER SPEED QUEEN ADE3SRGS173TW01 "Found door would not stay closed, installed new door latch and strike. Unit checks ok."
Kevin M.
REFRIGERATOR FRIGIDAIRE FFHS2311LBRA Controls and sensors not reading actual temps; ordrng 1 242303101 (wiring harness) and 1 A01078804 (control)
Brad A.
DRYER FRIGIDAIRE LEQ2152ES0 "Installed new top and rear slides and bearing kit, unit checks ok."
Brad A.
WASHER WHIRLPOOL MVWB835DC3 "Found pillow case stuck under agitator. Removed agitator and removed pillowcase. Reinstalled agitator, unit checks ok."
Kevin M.
REFRIGERATOR AMANA ARB2214CC Freezer is intermittently shutting down ; ordrng 1 WP67001036 (timer- def) and 1 WP67003000 (control- f)
Kevin M.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Ice maker is not shutting off ; ordrng 1 W10886939 (icemaker)
Brad A.
REFRIGERATOR FRIGIDAIRE FFTR2021TS0 Found both door seals not sealing properly. Ordered ff and freezer gaskets.; ordrng 1 242193211 (gasket-frzr door) and 1 242193214 (gasket-refr door)
Brad A.
DISHWASHER GE GSD4200J00CC "Found motor not spinning with proper voltage sent to it. Solenoid not opening for drain. Ordered motor and solenoid.Location kitchen, manufactured date 7/2004; rqstng P&A on 1 WD21X10060 (solenoid,pump) and 1 WD26X10013 (motor/pump assy)"
Brad A.
WASHER LG WM2501HVA "Found bellow leaking, unit needs new bellow. Ordered bellow.; ordrng 1 4986ER0004G (BELLOW)"
Brad A.
FREEZER SAMSUNG RF25HMEDBWW/AA "Found compressor running in forced mode, found no frost pattern on freezer evaporator. Unit has a refrigerant leak. Needs dye filter installed to find leak.; ordrng 1 UNKNOWN (DYE FILTER)"
Brad A.
REFRIGERATOR SAMSUNG RF23J9011SR "Found icemaker freezing up, not producing ice. Ordered icemaker kit.; ordrng 1 DA82-02642A (ICEMAKER KIT)"
Brad A.
HOME LAUNDRY - E FRIGIDAIRE FFLE3911QW0 "Installed new control board, motor still it spinning. Ordered two wire harness, motor and actuator.; ordrng 1 5304492254 (actuator) and 1 5304500476 (harness) and 1 5304500523 (harness) and 1 5304501142 (motor-gear)"
Tim R.
DISHWASHER FRIGIDAIRE FDBB2040FC3 Checked unit over found that the unit wasn’t draining. Replaced drain pump. Checks ok. Customer still needs drain line cleared out by plumber.; ordrng 1 154580301(TS) (pump drain)
Tim R.
DRYER KENMORE 110.680628 Checked unit over found that the unit needed a new idler arm. Replaced idler arm and greased rollers. Checks ok. Unit working properly.; ordrng 1 8547160(TS) (pulley asy)