Local Reviews
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Tim R.
WASHER KENMORE 110.2690269 "Replaced motor coupler and lid switch. Checks ok.; ordrng 1 WP3949238 (switch-lid), used 1 285753A (COUPLER) from stock"
Tim R.
WASHER LG WM8000HVA Unstacked dryer and replaced broken fill hose. Checks ok
Steve M.
REFRIGERATOR SAMSUNG RS25H5111BC/AA Child lock stuck on. Installed customer water filter
Steve M.
DRYER - ELECTRIC SAMSUNG DV50F9A6EV Dryer is not heating. Open element. Replaced heater. Unit heating okAutho per Marti 6642311; used 1 DC97-14486A (ELEMENT) from stock
Steve M.
DISHWASHER BOSCH SHP865WF5N/01 Found loose wiring on heater. Secured wiring. Dishwasher is ok.
Tim R.
REFRIGERATOR GE GSS22IFRECC Checked unit over found that the unit needs a new control board due to the compressor and fans not running. Control is parts warranty!; ordrng 1 WR55X10942 (bd asm main control)
Steve M.
DRYER SAMSUNG DV40J3000EW/A2 Unit not heating. Found bad motor switch. Installed motor assembly. Unit heating properly.; used 1 DC93-00101N (MOTOR) from stock
Steve M.
WASHER WHIRLPOOL WTW7000DW0 Installed new slider assembly. Unit would not shift into spin. Making noise.; used 1 W10734521 (SLIDER) from stock
Steve M.
RANGE FRIGIDAIRE FFEF3015LSM Unit operating ok. Reset unit possible power surge shut computer down
Steve M.
WASHER AMANA NFW7200TW Washer will not start found the door locked locked and stuck. disassembled door lock reset luck spring. Unit functioning properly
Steve M.
WASHER SAMSUNG WF42H5200AF/A2 Unit shaking violently during spin cycle. Found loose shock tightened shock mount washer is running properly
Steve M.
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA Found icemaker frozen up again. Rear Exterior of icebox was not sealed along with ice bucket retainer on the ceiling needed sealed. Adjusted water fill tube. Thawed entire unit out.
Steve M.
DRYER SAMSUNG DV45K7600EW/A3 Door will not close. Found filter housing not secure causing door to bind. Installed new screws to secure housing. Door is closing properly
Steve M.
DRYER SAMSUNG DV400EWHDWR/AA Unit not heating. Spoke to Roger at authorizations. Gave authorization to replace it. Dryer is running properly; used 1 DC97-14486A (ELEMENT) from stock
Steve M.
WASHER WHIRLPOOL WTW7040DW0 Washer is noisy in spin cycle. need to replace GEARCASE and rotor. Washplate will need updated. Splines are strippedAutho with add labor. L1-29065394894 Per Steve ; ordrd 1 W10754161 (motor rotor) and 1 W10775188 (washplate) and 1 W10811956 (GEAR. CASE)
Steve G.
REFRIGERATOR KITCHEN AID KSRK25FVBL01 Customer states that the unit is not making ice. Installed new ice maker. Cycled. ; pckd up 1 4317943 (icemaker only)
Steve G.
REFRIGERATOR SAMSUNG RF28HFEDBSR/AA Customer states that the unit another company was out several times. The customer said that the evap fan motor in the refrigerator section was not running. Found that their was a large ice build up causing the fan to stop. Thawed out and installed new temp sensor. Cycle.d ; pckd up 1 DA32-10104N (temp sensor)
Steve M.
REFRIGERATOR KITCHEN AID KRMF706ESS00 Icemaker is not working. Found icemaker position error. Need to replace icemaker.; ordrd 1 WPW10764668 (ice maker)
Steve G.
DISHWASHER KITCHEN AID KUDC10FXSS4 Customer states that the display is not working. Found a loose wire in the electrical box. Check power to the board and the fuse on the board.. test ok.
Steve G.
REFRIGERATOR GE GSHF5KGXCCBB Installed new ice maker and water filter housing. Cycled. ; pckd up 1 GSHF5KGXCCBB (FILTER HEAD) and 1 GSHF5KGXCCBB (ICE MAKER )
Steve G.
DRYER SAMSUNG DV42H5200EP/A3 Installed new heater and idler pulley. Cycled unit. ; pckd up 1 DC93-00634A (IDLER PULLEY) and 1 DC97-14486A (HEATER)
Steve G.
RANGE WHIRLPOOL KSEG700EBS3 Installed new console assy. Due to several numbers not working. Cycle.d
Steve M.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Major ice buildup behind pantry drawer. Unit is not defrosting properly. Recommend new evaporator fan assembly with thermistor and main control kit with user interface; rqstng P&A on 1 W10843055 (cntrl-elec) and 1 W10848301 (USER INTERFACE ) and 1 W11087438 (motor-evap), states that autho needed"
Steve M.
REFRIGERATOR SAMSUNG RF217ACPN/XAA "Unit not cooling properly. Found open thermal fuse. Replaced fuse and evap cover.; ordrng 1 DA97-11823A(TS) (EVAP COVER.), used 1 DA47-00243K (THERMOSTAT) from stock"
Steve G.
REFRIGERATOR SAMSUNG RF30KMEDBSG/AA Customer states that the unit is not making ice and has large chunks of ice under the ice maker. Thawed out and in installed new ice maker and clips assy. Cycled unit. ; pckd up 1 DA82-02367A (CLIPS) and 1 DA97-15217D (ICE MAKER )
Steve G.
REFRIGERATOR SAMSUNG RF23J9011SR/AA "Customer states that the unit is not making ice, they have to keep chipping away at ice build up around the ice maker. Installed new ice maker and clips. Sealed up the ice room with sealant. Cycled ice maker . ; pckd up 1 DA82-02367A (CLIPS) and 1 DA97-13718C (ICE MAKER)"
Steve G.
WASHER WHIRLPOOL WTW4800BQ0 Customer states that the unit will not advance and will shut off and she will have to reset the unit. Unit also ticks and goes off balance all the time with various load sizes. Found the the gear case is leaking oil all over. And the board is bad. Several error code.If repair needs 2 hrs on return; rqstng P&A on 1 WPW10581897 (CONTROL) and 1 WPW10721967 (SPLUCH/CLUTCH) and 1 WPW10780045 (SUPPORT RODS) and 1 WPW11255272 (GEARCASE) and 1 WPWPW10006355 (ACTUATOR) and 1 WPWPW10006384 (BELT)
Steve G.
HOME LAUNDRY ELE FRIGIDAIRE FFLE3911QW0 "Installed new wire harness per techline suggestion. Installed all new wire harness, called techline spoke to Alex and we ran thru diag. and system check."
Steve G.
MICROWAVE BOSCH HMC80151UC/01 Customer states that the unit sparks every time they use the unit. Found that the turn table plate is damaged. ; ordrng 1 795449 (TURNTABLE MOTOR)
Shawn H.
DRYER MAYTAG MEDB200VQ1 "Checked unit over and found idler pulley noisy. Cleaned rollers and unit of lint, lubricated all rollers. All ok."
Shawn H.
REFRIGERATOR FRIGIDAIRE FFHT2032TP1 Checked unit and found cold control intermittently shorting. Replaced and ran to test. Unit would cool fine now but evap fan wasnÕt running. Fan getting voltage but not running. Replaced fan and ran to test. Fan running fine. All ok. ; used 1 242077702 (EVAP MOTOR) from stock
Shawn H.
REFRIGERATOR KENMORE 253.737843 "Found unit frosted over in freezer blocking damper. Frosted over due to fail defrost thermostat and loose connections from a previous repair. Installed new thermostat, repair wires, and ran to test, all ok."
Steve G.
REFRIGERATOR FRIGIDAIRE LFHB2751TF5 Customer states that the unit is not making ice. Tech put unit into diag . And found that the water supply line to the ice maker is frozen. Tech order new water line. ; ordrd 1 5303918860 (WATER LINE. )
Shawn H.
REFRIGERATOR ELECTROLUX EI23BC36IS2 Checked unit and found ice maker full of ice but not dispensing into bucket. Checked ice maker and heater is shorted open. Unit needs ice maker. Installed new ice maker and ran to test. All ok. Advised customer itÕd be 24 hours before we had ice production and to dump first 3 full ice buckets.
Shawn H.
WASHER KENMORE 110.295228 Installed all provided parts and ran to test. All ok.
Steve G.
REFRIGERATOR GE PFE28KSKSS Customer states that the unit fan is loud. The customer did not have the GE upgrade kit done. ; ordrng 1 WR60X26866 (EVAP FAN MOTOR. ) and 1 WR98R882802 (refer sum ver 8828.0)
Steve G.
REFRIGERATOR SAMSUNG RF263BEAESR/AA 07 "Customer states that the unit is not cooling, Customer is having two issues with the unit, both refrigerator section and freezer section. took pictures of the freezer section having a evaporator restrictions. Plus the unit is not going with defrost mode in the refrigerator section. Spoke to Marlise and adv its a system job if they repair the unit. ; rqstng P&A on 1 1111 (MAIN BOARD) and 1 2222 (BI-METAL REFRIGERATOR SECTION) and 1 3333 (FREEZER EVAP) and 1 4444 (EVAP MOTOR/COVER REFRIGERATOR SECTION ) and 1 5555 (FILTER DRYER. )"
Steve G.
WASHER LG WT1201CV Noticed that the unit is leaking from the water valve. 1/2 calls. ; rqstng P&A on 1 1111 (WATER VALVE)
Steve G.
REFRIGERATOR SAMSUNG RFG298HDRS/XAA "Noticed that the display has several error codes. E-21,22,24,40Noticed that the unit freezer section is not going into defrost mode. Per error codes customer needs several parts in the freezer section. And evap cover with fan for the refrigerator section. Customer has to unplug the unit 2 days prior fo coming back out to thaw out the unit. In order to get the unit out to get behind the unit, tech has to mover the unit out fo hold and remove the door handles. To get behind the unit. ; rqstng P&A on 1 1111 (FREEZER EVAP COVER WITH FAN) and 1 2222 (EVAN MOTOR REFRIGERATOR SECTION) and 1 3333 (BI-METAL FREEZER) and 1 4444 (MAIN BOARD) and 1 5555 (FREEZER HEATER )"
Shawn H.
WASHER SPEED QUEEN AWNE9RSN115TW01 Found lid switch not sensing closed lid. Replaced switch and bezel and ran to test. All ok.
Shawn H.
REFRIGERATOR SAMSUNG RF267AARS/XAA Checked unit over and found ice maker intermittently cycling because it is leaking water into the motor housing. Unit would need ice maker. Weak cooling in the freezer section is due to an out of range temp sensor. Sensor is reading cooler than what it actually is. Unit needs temp sensor and ice maker. Customer does not wish to repair due to age and cost.
Shawn H.
DRYER SAMSUNG DV210AEW/XAA Customer just moved in and had machines opposite of best positioning. Moved dryer to right side of laundry room and didnÕt need adapter or new cord. Installed customers vent with new clamps and ran to test. All ok. Heating fine now.
Shawn H.
DRYER SAMSUNG DV40J3000EW/A2 Installed all provided parts and ran to test. All ok. Motor is operating normally now.
Shawn H.
REFRIGERATOR SAMSUNG ELECTRON RS25J500DBC/AA "Checked unit and found main board burnt , inverter board burnt, and not sending power to compressor or display. Customer stated that the main board was replaced by another service company last week. Unit needs main board and inverter board to start. Unit may have other issues we canÕt diagnose without power to the unit. ; rqstng P&A on 1 DA92-00215R (INVERTER BOARD) and 1 DA92-00625H (MAIN BOARD)"
Shawn H.
REFRIGERATOR SAMSUNG RF28HMEDBBC/AA "Checked unit and it is in need of service bulletin for ice maker freeze up. Thawed ice maker, inspected water line(ok), inspected ice bucket(ok), inspected auger motor(ok), inspected ice bucket(ok). Installed all parts for bulletin and advised customer of 24 hour period before ice production. Left side door not closing easily. Left door needs upper and lower closers. Cannot find part number for lower door closer. Touching base with Shari. ; ordrng 1 DA97-12625A (UPPER CLOSER), used 1 DA81-05595A (SEALANT), 1 DA82-01415A (LEAK KIT), 1 DA82-02367A (Y CLIP), and 1 DA97-15217D (IMK) from stock"
Shaun S.
REFRIGERATOR SAMSUNG RS25J500DSG/AA "Removed and replaced evap fan motor on freezer side, ran and checked operation unit checked ok upon techs departure"
Shawn H.
REFRIGERATOR FRIGIDAIRE FFHS2611LWMA "Checked unit and found ice bucket auger broken causing weak dispensing. Customer stated that ice maker never stops making ice even when shut off. When I arrived the freezer side was reading hi temp. Unit operating at normal temp. Reset alarm, ran diagnostics, no codes or issues. Cycled ice maker and on off switch is shorted. Install new ice maker. Need to order ice bucket assembly. ; ordrng 1 241860803 (ice container asm), used 1 241798224 (IMK) from stock"
Shaun S.
WASHER HOTPOINT HTWP1400F2WW "Upon arrival ran and tested unit, found that unit has a bad motor , gave customer est for repair, he declined repairs and opted to have unit replaced. Contacted HansbargerÕs and set him up with replacement unit that he will have delivered on Thursday"
Shaun S.
DRYER SAMSUNG DV365ETBGWR/A3 "Upon arrival found that unit was not heating, upon changing element tech found that inside of dryer has caught fire do to lint build up, fire has also burnt up the wiring harness inside of unit which part is NLA, informed customer of findings and showed her also, took quick pic of inside of unit"
Shawn H.
WASHER GE THE FOLLOWING REPAIR Installed all provided parts and ran to test. Pump still not moving water. Checked voltage and unit is getting 120vac to pump. New pump ohms out good but will not move water. Pump is defective. Please order another pump. ; ordrng 1 WH23X27574 (pump drain asm)
Shaun S.
DRYER WHIRLPOOL WED4815EW1 "Customer complaints of burning smell coming out on clothing at the end of cycle, tech ran and checked operation of dryer and found no signs of ANY burning smell coming from unit, customer presented tech with clothing that she claimed smelled burnt and tech didnÕt find that when he checked product, unit checks ok upon techs departure
Shawn H.
RANGE HOTPOINT RB526H3WW Found terminal block for right front burner shorted from a previous repair. Repaired wire and ran to test. Burner heats fine now but burner on light is shorted at switch. Unit needs infinite switch. Ok per Tara. ; ordrng 1 WB24T10022 (inf switch cntl)
Shaun S.
REFRIGERATOR FRIGIDAIRE LFHB2751TF5 "Upon arrival found that imk fan motor not running due to loose pin connection, resecured connection, ran and checked out unit checks ok upon techs departure"
Shawn H.
REFRIGERATOR WHIRLPOOL GC5SHEXNS05 "Checked unit and all unit would do is beep, readout flash, and damper try to open. Reset unit and put into diagnostics, all functions are working individually. Control has intermittent short causing no cool at times. Unit needs controls.; rqstng P&A on 1 W10823804 (cntrl-elec) and 1 WP2307037 (control bd)"
Shaun S.
DISHWASHER FRIGIDAIRE FGID2466QD1A "Removed and replaced lower spray arm on unit, found that one side is cracked and could be causing problems"
Shaun S.
WASHER GE GUD27ESSJ0WW "Upon replacing parts on unit, found that inner basket is seized to shaft of gear case and wonÕt come free, tech to take it into shop and see if can get the inner basket removed for reuse ; saved tckt"
Shaun S.
REFRIGERATOR SAMSUNG RF260BEAESG/AA "Removed and replaced filter housing on unit, ran and tested imk, it cycled through and filled with water, unit. Checks ok"
Shaun S.
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA "Upon arrival removed and replaced valve, tank, main board, and cover dispenser on unit, ran and tested unit, ch cos ok upon techs departure"
Kevin S.
DRYER LG DLEX3250W "Customer claims unit may stop mid cycle and clothes not dry. Ran unit in time dry mode on high heat with vent hose off. Unit appears to be tumbling and heating without issue, also ran unit with normal setting which is sense dry again unit is drying and heating fine. Customer cleans out lint trap and the filter is sitting in normal position, checks ok, the little bit of lint that makes it through is normal. Customer made mention she periodically removes screws from base of unit to clean lint trap.... explained differences on sense and manual drying, possibly clothes not getting completely dry do to mixed loads and settings for sense dry, or Also could be issue with venting through the roof. Had customer in future to run just load of towels on time dry and with venting off, and try other loads with venting off for time being then this will tell if we have a venting issue. Unit checks ok."
Kevin S.
DISHWASHER LG LDF5545BD "Customer had video, unit showed control panel lighting acting erratic. I was able to reproduce the first time. Checked wiring connections from household electric and made sure they were tight. Checked control panel and entered every button multiple times to check. Then proceeded to have unit drain, then put in normal wash cycle, unit filled, washed, drain without issue.. unit checks ok."
Kevin S.
RANGE KENMORE NA......... "The bake element is burnt in half. Needs new element however model and serial tag not found. Called property management, talked to Tara will only charge for service call. Credit Card on file with office, talked to Jennifer to bill."
Shaun S.
DISHWASHER KITCHENAID KDTE104ESS3 "Found that unit need a new upper and lower spray arm, has food plugged in spout hole not allowing unit to clean properly; ordrng 1 UPPER SPRAY ARM and 1 LOWER SPRAY ARM"
Shaun S.
REFRIGERATOR SAMSUNG RF18HFENBBC "Upon arrival found that unit is in need of a fan motor for evap, fan not running on fridge side ; ordrng 1 DA31-00146B"
Kevin S.
RANGE SAMSUNG NE58K9500SG/AA Inspected and installed new door. Unit checks ok.
Kevin M.
REFRIGERATOR WHIRLPOOL WRS571CIDM Installed new damper assy and checks ok
Shaun S.
DISHWASHER KITCHEN AID KDFE204EBL4 "Upon arrival found that unit fills with water but doesnt wash found wash motor on unit is defective by running diag testing on unit, gave customer est for repair cust declined repairs at this time"
Kevin M.
REFRIGERATOR FRIGIDAIRE FFTR1814TB0 Installed new relay recharged unit and unit has good frost pattern and running good at this time
Kevin S.
WASHER HOTPOINT HSWP1000M4WW "Unit was making a bad vibration and noise when spinning out according to video. Customer claims unit does this on larger loads. Removed front panel noticed drive belt was twisted on the unit. Adjusted belt back to normal position, inspected and then ran load to test. Checked on normal fill no clothes, had it agitate and then drain then spin out no issue. Rechecked unit with clothes and towels had it fill, agitate and spin. Unit appeared to do all functions without issue or noise. Told customer to keep us posted, unit checks ok."
Kevin M.
REFRIGERATOR SAMSUNG RF263BEAESR/AA Adjusted fill tube and most of the bulletin was done and took pictures of the bulletin that was complete; used 1 DA81-05595A (SEAL) from stock
Shaun S.
WASHER WHIRLPOOL WTW7040DW1 F6E3 stands for communication loss between main board on unit and the console panel ; ordrng 1 CONSOLE ASSM and 1 MAIN BOARD
Kevin M.
REFRIGERATOR WHIRLPOOL GAFZ21XXRK02 Installed brd & TSTAT and checks ok
Kevin M.
REFRIGERATOR WHIRLPOOL WRS325FDAW04 Calling warrantech wiring in cabinet keeps shorting on the light brds spoke to Marty- cust to hear back within 3-5 days
Kevin M.
REFRIGERATOR FRIGIDAIRE FFSS2614QS4A "Needs new IMk & water valve called Warrantech Arthur OKÕd; used 1 241798224 (IMK), and 1 242252702 (VALVE) from stock"
Shaun S.
REFRIGERATOR SAMSUNG RF25HMEDBSG/AA "Upon arrival found that unit needs a new circuit board on back of unit, due to no powe to imk; ordrng 1 MAIN BOARD"
Kevin M.
REFRIGERATOR SAMSUNG RF22K9381SR/AA Called techline-Andre- installed parts and charged unit per techline ; used 1 DA81-06006A (DRIER FILTER) from stock
Kevin S.
WASHER ELECTROLUX EFLS517SIW0 "Spun inner basket by hand, noted noise. Put unit i to quick rinse and spin mode and took video. Pulled off back cover and noted oil residue and residue from belt shavings from improper alignment due to tub bearing going out. Showed customer. According to management parts should be covered under 2yrs. Gave estimate on labor to customer. They are going to call back into office and let us know."
Kevin M.
REFRIGERATOR GE GFSS6KKYCSS Installed EVAP fan assy and sencor and checks ok
Kevin S.
REFRIGERATOR WHIRLPOOL GD5DHAXVA00 "Called techline found issue, with optic board after jumpering pins 3 and 4 was able to check for 120v at L and N on the icemaker. Without jumpering the optic board it read 0V. Customer is going ahead with the repair and will install original icemaker to test and may return new icemaker purchased through us if the old is working.; ordrng 1 W10757851 (cntrl-elec)"
Kevin S.
DISHWASHER GE GDF610PMJ2ES "Checked over unit, took picture of what was loaded attached, which is what had leaked prior. Tested unit in light mode using both upper and lower wash zones. After a few minutes water was leaking from center to right door area underneath heavily. Used towel to mop up, opened door and water level seemed quite high. According to prior tech notes, will look to get bottom door gasket which has not been replaced, and look to raise unit in front a little higher. Would like minimum 2hrs. Return for repair.; ordrng 1 WD08X21894 (gasket beach plastic)"
Kevin S.
MICROWAVE FRIGIDAIRE MWV150KBB "Unit is doa, customer had opened the door while running. Advised to customer to either wait or press stop on the unit before opening. Checked main fus is open, checked microswitches 2 are bad. Ordering 20A fuse, and all microswitches. Customer will look to lower unit upon arrival for repair.; ordrng 2 5304464099 (switch)s and 1 5304488359 (fuse) and 1 5304509459 (MONITOR)"
Kevin M.
REFRIGERATOR GE GFE28HMHFES Ge techline Shawn Fan needs sensor & main brd
Jeffrey G.
WASHER SAMSUNG WF42H5200AP/A2 Checked whole wire harness. No damage to harness. Replaced main board. Helped re stack dryer. Cust to let know .
Jeffrey G.
WASHER MAYTAG MVWC300VW1 Outlet bad that unit is plugged into. Cust to have electrician out.
Jeffrey G.
WASHER SAMSUNG WF42H5200AP/A2 Came back checked board other co. Replaced found one molex not pushed in all the way. Cust happy ok
Jeffrey G.
WASHER WHIRLPOOL WTW8240YW0 Bearing is out
Kevin S.
REFRIGERATOR SAMSUNG RF260BEAESR/AA "Unit is cooling but having defrost issue, unable to remove evap cover. Due to frozen ice. water has also at times ran under crisper drawer. Will order main board and have customer unplug unit prior to coming back. Need 2hr return window.; ordrng 1 DA92-00384E (MAIN PCB)"
Jeffrey G.
REFRIGERATOR WHIRLPOOL WRF992FIFM00 Replaced micro switch to water dispenser ok
Jeffrey G.
REFRIGERATOR FRIGIDAIRE FGHB2866PF0 Called tech line they are nolonger useing foam blankets they gave me a reference number to give Cust. To give to frig. When they call Cust to give options .call complete..
Jeffrey G.
REFRIGERATOR GE GSS25TGMBWW Replaced ice bucket ok
Jeffrey G.
WASHER WHIRLPOOL WTW5200VQ0 Replaced lid switch and timer knob ok
Kevin M.
REFRIGERATOR KITCHENAID WRV986FDEM01 "Called tech line unit is working now temps FZ 2 - FF 39 but thawed out completely Friday but started freezing again Saturday and is cooling ok at this point -Mitch-file#7724671804-Mark- unplugging pantry draw let it run for few days if it runs ok after a few days order new drawer rails user interface W10815674 , W11175838 , W11170612WPW10677119; saved tckt"
Jeffrey G.
WALL OVEN GE PT970SR2SS Replaced door lock latch w/micro switches. Put into self clean. Ok Cust to let know if code comes back.
Brad A.
DISHWASHER KITCHENAID KDFE104HPS0 "Installed new wash motor, unit is cleaning properly. All operations test ok."
Brad A.
DISHWASHER FRIGIDAIRE FFCD2413UW1A Installed new water valve on unit. Unit is filling properly. All over check ok.
Jeffrey G.
WALL OVEN GE PT970SR2SS Needs cooling fan motor between ovens thermal switch ok; rqstng P&A on 1 WB26X10026 (COOLING FAN MOTOR)
Brad A.
WASHER WHIRLPOOL WTW5000DW2 "Installed new water inlet assembly, unit is filling properly. All operations check ok."
Jeffrey G.
REFRIGERATOR SAMSUNG RB195BSBB/XANADU Replaced drain tubes ok Cust to let unit defrost with doors open. Unit is in garage. ; ordrng 1 DA82-01415AT.S. (DRAIN TUBE KIT T.S.)
Jeffrey G.
WASHER MAYTAG MVWC415EW1 Replaced water valves ok.
Brad A.
WASHER WHIRLPOOL WTW4816FW2 "Installed new actuator, unit is shifting properly. All operations test ok."
Jeffrey G.
COOKTOP SAMSUNG NE59M4320SS/AA Needs glass top. Cust says they may have S/c. DonÕt order pt till we hear from Cust. Top not covered because Cust. Been useing aluminum pots and pans. Chucks in several places and finally glass broke..
Brad A.
WASHER SAMSUNG WF42H5000AW/A2 "Installed 4 new shocks, unit is spinning out properly. All operations test ok."
Brad A.
WASHER SAMSUNG WF45M5500AP/A5 "Unit will not latch properly, control does not recognize when door is closed. Ordered new latch. Samsung ticket# 4150012243; ordrng 1 DC64-00519B(DN) (latch )"
Brad A.
RANGE WHIRLPOOL WFE320M0ES2 "Installed new infinite switch, all burners are working properly. Unit checks ok."
Jeffrey G.
WASHER SAMSUNG WF42H5200AP/A2 Needs main board. Got pt number off part and checked with dap. Good# ok; ordrng 1 DC92-01622G (MAIN BOARD)
Jeffrey G.
WASHER LG 0 Cust cancelled call
Brad A.
RANGE LG n/a "Found bake relay welded closed, ordered new relay board.; ordrng 1 6871W1N012B (RELAY BOARD)"
Brad A.
REFRIGERATOR MAYTAG MF12570FEZ06 "Installed new water filter cover, unit checks ok."
Brad A.
UPRIGHT / CHEST WHIRLPOOL WZC3115DW01 "Installed new compressor and dye drier filter, unit will not circulate refrigerant properly. Called Techline, talked to Ed, he was able to proclaim the unit not repairable. Ref # 7724677073"
Brad A.
REFRIGERATOR FRIGIDAIRE FFTR1814TW5 "Installed new compressor, refrigerant is still restricted, found restriction in the condenser. Ordered new condenser.; ordrng 1 5304502821 (condenser)"
Brad A.
REFRIGERATOR FRIGIDAIRE FFTR1814TW5 "Installed dye filter, compressor is not running properly. Ordered new compressor.; ordrng 1 240550947 (COMPRESSOR )"
Brad A.
WASHER WHIRLPOOL WTW8040DW2 "Found tub supports broken on unit, installed new tub supports, unit checks ok.; ordrng 1 W11130356 (TUB SUPPORTS )"
Tim R.
REFRIGERATOR FRIGIDAIRE GLRS267ZCB1 Checked unit over found sealed system had a leak unit needs complete system replaced. Vendor putting into options.
Tim R.
DISHWASHER GE PDWT180R30SS Need control and touch pad. No repair per customer due to cost.
Tim R.
WASHER AMANA NTW4600VQ1 Replaced coupler. Checks ok; used 1 285753A (COUPLER) from stock
Tim R.
DISHWASHER FRIGIDAIRE FFBD2408NS1A Unit not drying due to short in the control. Replaced control. Checks ok.
Tim R.
DISHWASHER WHIRLPOOL MDB6701AWQ1 Checked unit over found that the unit needs a new touchpad and door latch. Touchpad is no longer available. Unit is almond color. No repair per Choice home.
Tim R.
WASHER WHIRLPOOL WFW72HEDW0 "Cleared drain pump, Replaced door lock and door strike also found error code for pressure switch. Replaced switch. Tested. Checks ok.; pckd up 1 W10443885 (latch)"
Tim R.
RANGE KENMORE 911.934419 Repaired shorted wiring to burners. Checks ok
Tim R.
WASHER GE WDSR2080D5WW Checked unit over found that the bearings in transmission had locked up and wonÕt spin. Needs transmission. No repai.
Tim R.
REFRIGERATOR FRIGIDAIRE FFHS2611LBRA Cleared frozen water from around freezer fan. Fixed leaking water line unit checks OK
Tim R.
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA Replaced ice maker cleared frozen line. Checks ok.; used 1 DA97-15217D (IMK) from stock
Tim R.
APPLIANCE LG LSE4613BD Replaced front right and right rear burner switches repaired broken wire to front right burner. Leveled unit and adjusted oven temp. Checks ok.
Tim R.
WASHER GE GTW460ASJ6WW Replaced shorted control. Checks ok.
Tim R.
DRYER SAMSUNG DV40J3000EW/A2 Replaced shorted heater. Checks ok; used 1 DC97-14486A (ELEMENT) from stock
Tim R.
DRYER - ELECTRIC SAMSUNG DV48J7700EW/A2 Replaced idler checks ok; used 1 DC93-00634A (IDLER PULLEY) from stock
Tim R.
WASHER AMANA NTW4516FW1 Checked unit over found that the unit needed reprogrammed. Reprogrammed Checked ok.
Tim R.
DISHWASHER SAMSUNG DW80K7050UG Replaced drain pump. Checks ok
Tim R.
RANGE SAMSUNG NE59N6630SG/AA Checked unit over found that the convection fan motor blade had come loose. Reinstalled fan blade and tightened down nut. Checks ok.
Tim R.
REFRIGERATOR GE GTS18KBMCRWW Needs heater and defrost bi metal due to short. Customer to decide on repair.
Tim R.
DISHWASHER SAMSUNG DW80F600TS/AA Checked unit over found that the detergent dispenser motor was shorted out and had no power going to it. Needs control and dispenser. Also found led not lighting up on control panel and not cleaning well. Needs display and wash motor. Due to shorts. NSA
Tim R.
WASHER GE GTW500ASN0WS Replaced shorted control. Checks ok
Tim R.
RANGE GE CGS990SET2SS Checked unit over ran all burners for 10 mins no noises or issues. Customer to observe and get video when it acts up.
Tim R.
DRYER SAMSUNG DV42H5600EP/A3 Replaced shorted control. Checks ok.
Tim R.
FREEZER SAMSUNG RF28HMEDBSR/AA Replaced ice maker and repaired wiring to icemaker through door. Checks ok.; used 1 DA97-15217D (IMK) from stock
Tim R.
REFRIGERATOR KITCHENAID WRV986FDEM Checked unit over found that the unit wouldnÕt turn on or off the lights inside and unit would stop making ice. Fixed wiring issues with door switch.
Tim R.
DISHWASHER GE PDWT400R30BB Replaced door hinge parts unit checks OK
Tim R.
WASHER LG WM0642HW "Replaced shorted drain pump and leaking bellow. Checks ok.; used 1 4681EA2001T (DRAIN PUMP) from stock, pckd up 1 4986ER0001A (DOOR BOOT)"
Tim R.
DISHWASHER BOSCH SHEM3AY55N/01 Checked unit over found that the unit power cord had come loose. Reconnected. Checks ok.
Tim R.
WASHER SAMSUNG WF45M5500AZ/A5 Checked unit over found detergent dispenser hose leaking. Fixed hose. Checks ok.
Tim R.
DRYER SAMSUNG DVE45M5500Z/A3 Replaced shorted door switch. Checks OK; used 1 DC64-00828B (SWITCH) from stock
Tim R.
WASHER LG WT1501CW Replaced fill valve. Checks ok.; used 1 5221EA1008F (VALVE) from stock
Steve M.
DISHWASHER GE PDW7800G00WW Wd31x10027 NLA. 2011dishwasher is leaking from underneath the door.Inner door liner bottom of door is deteriorating and not sealing properly.Submitted online
Steve M.
REFRIGERATOR FRIGIDAIRE LFHB2751TF3 Installed new icemaker filter to new air handler housing kit along with water tube seal kit. Also found foreign assembly material in icemaker drain causing water backs up flooding iceroom. Cleared drain. All operations of fridge are working properly
Steve M.
OVEN SAMSUNG NX58F5500SS/AA Took oven compartment apart. Found no damage. Took rear panels apart on stove. Found no damage. No signs of defects. Oven should be save to use
Steve M.
REFRIGERATOR FRIGIDAIRE FFHS2611LW "Icemakers not working, found icemaker not ejecting cubes from mold and just grinding gears. Installed new icemaker; used 1 241798224 (IMK) from stock"
Steve M.
DRYER SAMSUNG DV350AEW/XAA Unit not heating properly. Found bad heater thermostat and worn out heater coil. Replaced heater assembly. Unit heating properly.; used 1 DC97-14486A (ELEMENT) from stock
Tim R.
REFRIGERATOR LG LFXC24726S/02 Replaced shorted ice maker and cleared out frozen water line in door. Checks ok.; ordrng 1 AEQ73130004(TS) (ICE MAKER)
Steve M.
RANGE WHIRLPOOL GBD279PVB03 Glass oven door needs cleaned. Removed and disassembled door and cleaned
Steve M.
WASHER GE GTW330ASK4WW Rubbing noise during wash cycle. Found bottom of agitator had unfinished trimming of plastic from the mold during manufacturing. Trimmed excess plastic. Reinstalled. Unit running properly.
Steve M.
REFRIGERATOR BO SAMSUNG RF23J9011SG/AA Your icemaker continues to frost up. Outer perimeter of icebox need to be sealed with silicone. Sealed icebox test cycle unit. Operation seems OK; used 1 DA81-05595A (SEALANT) from stock
Steve M.
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA "Icemaker not working. Installed new icemaker and y clip. Sealed iceroom and adjusted water line.; used 1 DA82-02367A (Y CLIP), and 1 DA97-15217D (IMK) from stock"
Steve M.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Installed new control and harness. Fridge is cooling properly
Steve M.
REFRIGERATOR SAMSUNG RF28K9070SG/AA #4149931161 called techline and LoweÕsTechnicalsupport@sea.samsung.comTracey at LoweÕs reviewed service records. Unit has a blockage in the cabinet from the icemaker. Cannot clear the line. With steamer or piece of wire. Vendor is exchanging the unit.
Steve M.
WASHER WHIRLPOOL WTW7500GC0 Washer is making a grinding noise while trying to spend. Found collapsed spring in clutch slider assembly. Replaced assembly. Test ran washer. Unit checks ok.; used 1 W10734521 (CLUTCH) from stock
Steve M.
WASHER SAMSUNG WF45M5500AZ/A5 Installed rotor checked balance of unit ran through smart install checked for error codes unit checks OK.
Tim R.
REFRIGERATOR FRIGIDAIRE FFHB2750TD5 Needs fill valve due to leaking and door and mullion due to broken tabs on door for mullion.; ordrng 2 241779401 (hinge)s and 1 242036305 (MULLION) and 1 242253002 (valve-water) and 1 807460153 (RIGHT SIDE DOOR)
Steve M.
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA "Lower icemaker is not working. Found frozen fill tube heater, it is receiving voltage from main control. Installed new filter heater icemaker#4149941192; used 1 DA97-00209Z (FILL TUBE HEATER) from stock"
Steve M.
REFRIGERATOR FRIGIDAIRE LFHD2251TF4 "Icemaker is not working, found frozen filled tube, installed upgraded seal kit and sealed rear filled tube in cabinet; used 1 5303918571 (WATER CHUTE KIT), and 1 5305877995 (COMPOUND) from stock"
Steve M.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA "Icemaker not making ice found frost of icemaker installed y clip and icemaker. Sealed icemaker room and adjusted water line. Display panel acting irratic. Installed new panel. Unit operating properly.; used 1 DA82-02367A (Y CLIP), and 1 DA97-15217D (IMK) from stock"
Steve G.
DISHWASHER WHIRLPOOL DU930PWSB0 "Customer states the the dispenser is not opening, not draining, leaking and not latching. Tech was able to get unit to drain, SPOKE TO ROB customer not going to repair"
Steve G.
DRYER MAYTAG WED4815EW1 Customer states that the unit is not turning. Found that the belt came off the idler pulley. Reattach cycled. Adv Kyle
Steve G.
WASHER MAYTAG MVWC565FW0 Customer states that the unit is making a strange noise. Calibrated the unit and check for error codes. Check out unit from underneath all check ok. Did find a coin caught between the wash plate and basket. Cycled the unit check ok.
Steve G.
WASHER MAYTAG MVWB765FC2 "Installed new stator, rotor, shaft and clutch assy. Installed new agitator and bolt. Cycled unit test ok. Tech did get extra labor due to being a gearcase job. Spoke to Darion approved X2 labor. MJRU0JRAL2"
Steve G.
DRYER LG DLE7177WM Customer states that the unit is loud durning operation. This time found the left rear roller was out. Installed new roller. Load test ; pckd up 1 4581EL2002C (ROLLER)
Steve G.
RANGE FRIGIDAIRE FGIF3036TFB Installed new clock and overlay assy. Cycled unit. Test ok. Adv customer no stress clamp or anti-tip bracket.
Steve G.
REFRIGERATOR SAMSUNG RS263TDPN/XAA 01 "Customer states that the unit is leaking, and did fill up a towel. Tech ran several glasses jog water, removed bins, pulled the unit out and check under the floor. No signs of water anywhere. Did check the laundry room which was next to the unit did not see any water. Adv. customer that service call is good for 30 days."
Shawn H.
RANGE FRIGIDAIRE FGEF306TPFA Installed all provided parts and ran to test. Preheats fine now.
Shawn H.
REFRIGERATOR ELECTROLUX EI28BS80KS3 "Found evap line clogged causing weak cooling in the freezer. Unit needs compressor, evaporator, and drier. Customer is doing some shopping and will decide on repair."
Steve M.
WASHER WHIRLPOOL WTW7040DW2 "Washer will not complete cycle. Found water inlet error codes. Unit has a seized cold water valve, installed new water valve test ran washer. Washer checks OK; ordrng 1 W11220230(TS) (VALVE)"
Shawn H.
REFRIGERATOR GE GTS18IBRXRCC Checked unit and found drain line clogged causing water to spill over into fresh food section. Cleared drain and ran defrost cycle to test. All ok. No more water leaks. Called Septic Maxx warranty and their office closes at 3. Will call on Monday to give diagnosis. Customer paid in full by check. Please mail out invoice for receipt.
Shawn H.
DRYER WHIRLPOOL LER7646EQ0 Found thermal fuse on heater shorted open and wire to thermostat burnt. Door switch wasnÕt contacting well so I adjusted. Repaired wire and replaced thermal fuse. Ran to test. All ok. Please mail out invoice for customer.; used 1 279816 (FUSE) from stock
Steve M.
RANGE LG LRE3061BD/00 Outer oven door glass assembly shattered ; ordrng 1 ACQ83872103 (OUTER DOOR GLASS)
Shawn H.
REFRIGERATOR GE TBX16SSYCLAD Found water under crisper drawers coming from a clogged defrost drain. Disassembled evap cover and cleaned out drain. Tested defrost circuit and itÕs working fine. No more leaks all ok. Ok from Tara.
Shawn H.
DRYER FRIGIDAIRE FFLE4033QW0 Checked unit and found idler pulley off idler shaft. Replaced with new pulley and ran to test. All ok. Heating fine. Usual noises.; used 1 131863100 (IDLER ARM) from stock
Shawn H.
REFRIGERATOR FRIGIDAIRE FFHS2611LWMA Installed all provided parts and ran to test. All ok. No more noise from fan. Tightened door handles for customer.
Shawn H.
REFRIGERATOR WHIRLPOOL WRX735SDHV00 Installed all provided parts and ran to test. All ok. Cycled ice maker and its operating fine. Checked over dispenser and could not duplicate concern of only crushed ice. Unit switched fine between cubed and crushed.
Steve G.
REFRIGERATOR SAMSUNG RF28HDEDTSR/AA Customer states that he is getting condensation on the gasket. Customer needs Mullen strip; saved tckt
Steve G.
MICROWAVE LG LMV1762ST/01 "Customer states that the turn table is not turning. Load test the unit several times, the turn did act up. Installed new turn table motor. Load test. ; ordrng 1 6549W1S013KTS (motor)"
Shaun S.
WASHER ELECTROLUX EFLS527UTTAA "Upon arrival found that unit is leaking from front door due to door glass not clean, found soap built up along bottom of the door causing it not to seal properly, tech fixed issue, unit checks ok"
Shaun S.
RANGE FRIGIDAIRE FFEH3054US "Removed and replaced cooktop on unit, ran and checked out, unit checks ok"
Shaun S.
REFRIGERATOR FRIGIDAIRE FFTR1821QS1 "Removed and replaced door seal on door, checked for gasket to seal unit checks ok"
Shaun S.
WASHER SPEED QUEEN AWNE9RSN115TW01 "Upon arrival found that drive nut on pulley was loose and causing knocking noise during spin cycle, tech tightened up nut, had customer checks unit, checks ok upon techs departure"
Shawn H.
REFRIGERATOR AMANA AFD2535DEB4 Found unit frozen over causing no cool in fridge. Bimetal is open and freezer thermistor is shorted. Thawed unit for now. ; ordrng 1 W11260592 (harns-wire) and 1 WP12868601 (harns-wire) and 1 WP67003924 (thermistor COVER)
Shawn H.
REFRIGERATOR KITCHENAID WRV986FDEM01 Checked unit and found compressor not running. Getting 120vac and 3vdc to inverter. Compressor tries to start but wonÕt. It then gets hot and shuts down. Unit needs compressor and drier. Customer is going to speak with vendor about replacing the unit. Will call in if they do. ; ordrng 1 W10832994 (compressor) and 1 WPW10143759 (dryer)
Shaun S.
REFRIGERATOR SAMSUNG RF260BEAESG/AA "Upon arrival found that water spout froze up on unit, thawed out spout, ran a checked unit operation"
Shaun S.
REFRIGERATOR FRIGIDAIRE FFHS2311LBA "Upon arrival found return air frosted over on unit not allowing proper air circulation into fridge side, steamed out return, ran and checked out, unit checks ok upon techs departure"
Shaun S.
REFRIGERATOR FRIGIDAIRE FFHS2311LBA "Upon arrival remove and replaced parts on unit, ran and checked out, unit checks ok upon techs departure"
Shawn H.
WASHER GENERAL ELECTRIC GTWN4250D1WS "Leak complaint is after the unit is done with a cycle the unit begins to add water to the tub. Customer has to shut water valves off to keep unit from filling. Ran diagnostics. No error codes. Valves open and shut fine on their own. Ran quick wash cycle to test, unit is sending voltage to valves after cycle is done. Unit needs control and valve. ; rqstng P&A on 1 WH12X10614 (washing machine main) and 1 WH13X10053 (valve triple water), states that autho needed"
Shaun S.
REFRIGERATOR SAMSUNG RF25HMEDBSR "Upon arrival found that imk was jammed with cubes causing imk to not cycle and freeze up, tech cleared all ice adjusted imk, ran and checked out, unit checks ok"
Shaun S.
DRYER ELECTROLUX EFME617STT0 Found belt out of position reinstalled belt checks ok
Shawn H.
MICROWAVE GE JNM3151DF1BB "Checked unit and turn table motor isnÕt moving, and unit wonÕt heat. Found hv side getting voltage but no heat and same to motor. Unit needs hv parts and to motor. Called to give estimate but no answer. Recommending replacement due to cost of repair vs cost of new unit. ; rqstng P&A on 1 WB18X10449 (cable diode) and 1 WB20X10046 (transformer.h.v) and 1 WB26X10240 (motor(circ) synchron) and 1 WB27X10927 (microwave magnetron) and 1 WB27X11096 (capacitor h.v)"
Shawn H.
RANGE LG LRE3061ST/00 Installed all provided parts and ran to test. Burners work fine now but the color of the console isnÕt correct. Part that came in is black stainless not stainless. Part number is different by 1 digit. Need to order correct console. Touching base in the am. ; ordrng 1 AGM73551660 (CONTROL PANEL)
Shaun S.
DRYER ELECTROLUX EFME617STT0 "Removed and replaced belt on unit, ran and checked unit operation, unit checks ok upon techs departure"
Shawn H.
ICEMAKER LG LFXS28968S/00 Need to order display and duct assy. I did not order all the correct parts. Called LG and got numbers because they are not on the parts breakdown. ; ordrng 1 ACQ88651527 (DISPLAY) and 1 ADW7389902 (DUCT ASSY)
Shaun S.
WASHER MAYTAG MHW3505FW0 "Upon arrival found that machine is functioning as it should with no problem checked to make sure soap and fabric softener was going into machine as it should, unit checks ok upon techs departure"
Shaun S.
DISHWASHER KITCHENAID KDTE104ESS3 "Removed and replaced sensor and float switch, ran and checked out"
Shaun S.
DISHWASHER SAMSUNG DW7933LRABB/AA "Upon arrival,removed and replaced case break and sensor on unit, ran and checked out, un it checks ok upon techs departure; used 1 DD94-01005A (CASE BREAK) from stock"
Shawn H.
DISHWASHER KITCHENAID KDTM354EBS2 "F6E4, F6E1, F8E1 codes present. F6 codes refer to inlet water issues, F8 code is a slow drain. Ran diagnostics and all functions work properly. Checked triac fuse per tech sheet and it is out of spec. Unit needs main control. ; ordrng 1 W11044128 (cntrl-elec)"
Kevin S.
DISHWASHER KITCHEN AID KUDS30IXWH1 "When arrived unit was DOA, checked breaker, checked for loose wiring connections. Was able to get unit to power on, tested all key presses, ran couple of cycles to check fill, wash and drain functions... so far unit checks ok. Asked customer to continue to work with unit, 8yrs old, possible issue with user interface told them that would be roughly $160 and labor to fix."
Kevin S.
DISHWASHER GE GDT695SMJ2ES Replaced outer door skin. Checks ok.