We serviced a
SAMSUNG WASHER
Model WF45K6500AV/A2
Near Tipp City, OH 45371
Shawn H
Job Details: 12/21/2021
Unit has a ddc error at first. This is door open error. Door lock functions in test mode fine. Running test unit shows 3C2. Motor error. Forced unit into spin only. Unit will not spin or agitate. Not getting correct voltage from inverter control to motor. Motor tests good and so does rpm sensor. Unit needs inverter control. Customer to think on repair and call in if they wish to proceed.
We serviced a
JENN AIR COOKTOP- GAS
Model JGC8536ADS
Near Centerville, OH 45458
Sam
Job Details: 12/21/2021
Inspected the unit and found the front right burner igniter was faulty. Ordering parts.; ordrng 1 WP74007735 (Burner assembly) and 1 WPWP74009336 (Igniter)
We serviced a
FRIGIDAIRE WALL OVEN
Model FGET3066UDA
Near Franklin, OH 45005
Sam
Job Details: 12/21/2021
Inspected the unit and found the temperatures dropping lower than normal after pre heat. Ordering control board and thermistor. Additional labor requested.; rqstng P&A on 1 316475806 (Relay board) and 1 5304504897 (Thermistor)
We serviced a
LG REFRIGERATOR
Model LRDCS2603S/00
Near Franklin, OH 45005
Sam
Job Details: 12/21/2021
Cosmetic damage to the doors of the unit. Ordering doors and advised the customer it can take up to 12 weeks for delivery. ; rqstng P&A on 1 ADD73955838 (Refrigerator door) and 1 ADD73956034 (Freezer door)
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Springfield, OH 45504
Brad Anders
Job Details: 12/21/2021
"Installed leak sensor, found wash motor and control not communicating, found crack in the tub causing leak on the floor, will need tub assembly and sump assembly. ; rqstng P&A on 1 W11409866 (Tub assembly) and 1 W11416363 (Sump assembly), states that autho needed"
We serviced a
GENERAL ELECTRIC DISHWASHER - BUI
Model GDT645SYN3FS
Near West Chester Township, OH 45069
Charles
Job Details: 12/21/2021
"Unit is having trouble now thats it draining but not draining correctly. Need drain hoses. Not enough slack for water to pull and drain as should. Advised Cx. ; rqstng P&A on 1 WD24X10062 (Hose) and 1 WD24X29378 (Hose), states that autho needed"
We serviced a
GE WASHER
Model GTW465ASN2NN
Near Milford, OH 45150
Charles
Job Details: 12/21/2021
"Unit calibrated and firmware updated. Valves good, drain pump good, found belt wrapped around motor. Ripped harness off and needs parts for repair. ; rqstng P&A on 1 WH19X27495 (Harness) and 1 WH49X25375 (Motor) and 1 WH12X26330 (Sensor) and 1 WH01X24180 (Belt)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model W8TXEWFYQ01
Near Piqua, OH 45356
Amber
Job Details: 12/21/2021
Inspected unit and found compressor and fan running properly. When I took off the evaporator cover in the freezer I found barely a frost pattern. Took pictures of the evaporator. This is indicative of a leak and might not be repairable. Ordering parts ; rqstng P&A on 1 11111111 (Dye filter)
We serviced a
SAMSUNG RANGE
Model NE595R0ABBB
Near Greenville, OH 45331
Amber
Job Details: 12/21/2021
Inspected unit and found all element testing well. When attempting to start a cycle I tested voltage incoming to the unit as well as at each element when the relay kicked on. I found proper voltage coming to the broil and convection elements but not to the bake element. Tested temperature sensor and it tested correct. Ordering control board. ; ordrng 1 DE92-03045F (Control board)
We serviced a
SAMSUNG DISHWASHER
Model DW80R5060UG/AA
Near Dayton, OH 45424
Brad Anders
Job Details: 12/21/2021
"Found drain pump not turning with proper voltage applied, ordered drain pump. Samsung Ticket- 4162987357 ; (Drain pump)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26C3EXW01
Near Butler Township, OH 45346
Amber
Job Details: 12/21/2021
Inspected unit and found the ice maker not responding to diagnostic tests. Found water line to the ice maker frozen up. Water to the dispenser was working. Ordering ice maker. ; ordrng 1 W10251076 (Ice maker)
We serviced a
WHIRLPOOL DRYER
Model LEQ8858HQ0
Near Dayton, OH 45415
Tim
Job Details: 12/21/2021
Replaced blown thermostat and high limit thermostat. Cut and replaced melted wiring. Checks ok; used 1 279816 (FUSE) from stock
We serviced a
GE DISHWASHER
Model GDT605PSM5SS
Near Dayton, OH 45410
Tim
Job Details: 12/21/2021
Adjusted door latch. Checks ok
We serviced a
KENMORE DRYER
Model 11060202990
Near Dayton, OH 45406
Tim
Job Details: 12/21/2021
Replaced blown thermostat and fuse. Instructed customer to replace vent. Did not reconnect the vent because it was smashed to pieces.; used 1 279816 (FUSE) from stock
We serviced a
GE WASHER
Model GFW450SSM1WW
Near Fairborn, OH 45324
Tim
Job Details: 12/21/2021
Checked unit over found that the unit had a completely broken door assembly. Needs the whole door. Hinge its self is ok. Spoke with ken at lowes and they arent covering the repair.
We serviced a
BOSCH DISHWASHER
Model SHX68T55UC/0
Near Dayton, OH 45409
Tim
Job Details: 12/21/2021
Removed dishwasher and replaced drain hose and wash motor that mice had chewed holes in. Tested unit checks ok
We serviced a
SAMSUNG REFRIGERATOR
Model RS27T5200SG/AA
Near Dayton, OH 45416
Tim
Job Details: 12/21/2021
Checked unit over found out the customer had completely blocked the airflow to the icemaker. After I instructed her the last time not to do so. Ice had completely melted and refrozen all down inside the icemaker and down inside the dispenser.
We serviced a
KITCHEN AID DRYER
Model KEYE750VWH0
Near Woodbourne-Hyde Park, OH 45459
Tim
Job Details: 12/21/2021
Checked unit over found the dryer was heating up to the proper temperatures and venting out the back properly. Unit was rotating and functioning properly. Customer is not happy with the unit says it takes multiple cycles to dry. I instructed her that she would need to have her vents cleaned out that is what is causing it to take so many cycles to dry. She said she had her vents cleaned out about five years ago and it made no difference. I instructed the customer to run the unit on time dry to see if it did any better. She wants American home shield to replace the unit and I explain to her that they will not replace it without it being non-repairable.
We serviced a
ELECTROLUX WASHER
Model EIFLS55IIW0
Near Kettering, OH 45440
Tim
Job Details: 12/21/2021
Checked unit over found that the unit wasnt registering that the unit was emptying water. Cleared pressure switch and hose. Checks ok
We serviced a
LG REFRIGERATOR
Model LRFCS25D3S
Near Beavercreek, OH 45430
Tim
Job Details: 12/21/2021
Replaced door checks ok
We serviced a
KENMORE RANGE
Model 790.9420331
Near Dayton, OH 45458
Tim
Job Details: 12/21/2021
Check unit over customer had issues with the unit getting too hot after running it through his self clean. Ran multiple checks and found that the unit was about 35 to 40? too hot. Recalibrated and reprogram unit. Ran 4-5 test afterwards in the unit heat it up properly each time. Checks OK
We serviced a
SAMSUNG RANGE
Model NE59J7630SS/AA
Near Dayton, OH 45459
Tim
Job Details: 12/21/2021
Replaced display assembly. Checks OK
We serviced a
LG WASHER
Model WM3400CW
Near Centerville, OH 45459
Tim
Job Details: 12/21/2021
Installed parts listed, all checks okay
We serviced a
GENERAL ELECTRIC DRYER - ELECTRIC
Model GTD33EASK0WW
Near West Chester Township, OH 45069
Steve G
Job Details: 12/21/2021
Unit is loud. Found lint build up in the blower wheel. Clean out cycled.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Carlisle, OH 45005
Steve G
Job Details: 12/21/2021
Customer still getting a fan noise found the unit had a vibration on the refrigerator evaporator cover. Adjusted cover, all checks okay
We serviced a
KENMORE MICROWAVE
Model 790.8033931
Near Dayton, OH 45417
Tim
Job Details: 12/21/2021
Replaced door switch and fuse. Unit checks ok. Also looked at her cooktop because she said two burners were working inserted the burners correctly in the front and they started working.; used 1 5304509459 (MICRO SWITCH) from stock
We serviced a
MAYTAG WASHER
Model MVWB765FW1
Near Brookville, OH 45309
Shawn H
Job Details: 12/21/2021
"Customer states that unit is taking forever to wash and clothes are wet still. Ran diagnostics to check for errors. F9E2 pump drive system problem error, F0E5 off balance, F0E3 overload error present. Ran diagnostics test. Unit did not fully drain out. Pump is getting correct voltage and moving water but is very slow. Installed new pump and ran to test. All ok. Unit is operating as it should. ; used 1 W10876600 (Drain pump) from stock"
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Middletown, OH 45044
Steve G
Job Details: 12/21/2021
Unit senses and then shuts off. Found that the unit gear case is leaking oil. Customer is not going to repair.
We serviced a
WHIRLPOOL DISHWASHER
Model DUL200PKT1
Near Middletown, OH 45044
Steve G
Job Details: 12/21/2021
Customer states that she turned on the unit and the unit started pouring out water. Freed up the float switch. Cycled several times and unit did not leak.
We serviced a
SAMSUNG DRYER - ELECTRIC
Model DV56H9100EW/A2
Near Brookville, OH 45309
Shawn H
Job Details: 12/21/2021
Customer states that unit is making a clicking sound when tumbling. Noise is coming from the idler. It is locking up. Replaced idler and ran to test. All ok no more noise. ; used 1 DE634A (Idler) from stock
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF6A
Near Troy, OH 45373
Shawn H
Job Details: 12/21/2021
Installed new pump and o rings. Ran to test. No more leaks. All ok.
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near West Milton, OH 45383
Shawn H
Job Details: 12/21/2021
"Unit is level and suspension is tight. No off balance error codes. Unit is spinning out fine. Advised customer on load size, selection, and losing to improve. Dispenser wasnt working because control want sensing level of detergent. Float was stuck in dispenser. Freed up float and calibrated control. Dispenser is now working properly. All ok."
We serviced a
SAMSUNG REFRIGERATOR
Model RF23M8090SG/AA
Near Union, OH 45322
Shawn H
Job Details: 12/21/2021
Ice maker is freezing up again. No error codes in system. Ice maker has had update performed. No repair possible. Documented that ice maker update had been performed. Emailing info on to Samsung Techline for replacement review.
We serviced a
THERMADOR RANGE
Model RDSS30RS
Near Middletown, OH 45042
Sam
Job Details: 12/21/2021
Inspected the unit and found the top left two burners shutting off the gas and flame early as you turn the cycle down. Found the oven bake element not heating up with a boil element function properly. Hold the unit away from the counter and inspect the back of the unit and found the heating element with good continuity and no damage to the wiring harness. Found the control board not sending proper voltage to the element. Control board is no longer available.
We serviced a
GE LAUNDRY CENTER
Model GUD27ESSM0WW
Near Dayton, OH 45449
Sam
Job Details: 12/21/2021
"Installed parts, all checks OK"
We serviced a
GE DISHWASHER
Model GDT665SSN3SS
Near Tipp City, OH 45371
Shawn H
Job Details: 12/21/2021
Customer states that unit is leaking from door area. Inspected unit and found a forward tilt to unit. Water is sitting to the front and getting past door sweep. Leveled unit with slight tilt to the back. Ran to test. No more leaks. All ok.
We serviced a
LG WASHER
Model WM3875HVCA
Near Dayton, OH 45458
Sam
Job Details: 12/21/2021
Intsalled parts listed, checks okay
We serviced a
MAYTAG WASHER
Model MHW5630HW1
Near Springboro, OH 45066
Sam
Job Details: 12/21/2021
"Inspected the unit and found an error code for over suds. Recalibrated the unit. installed part. Ran a test cycle minute filled with water, agitated, drained, and spun on the low medium and high cycle. Inspected the inside of the unit and found detergent residue on the door and door boot. I advise the customer that the oversudes error code will cause the unit to stop in the mid cycle and run the drain pump for eight minutes without spinning out the clothes. This error code is caused by excess detergent left inside the unit that builds up over time and then eventually messes with the water level sensor. Whirlpool has created a cleaner tablet called Affresh that the manufacturer recommends running through the unit about every 3 to 4 weeks to help break down the access detergent build up. Advised the customer to purchase the cleaning tablets and use them on a regular basis."
We serviced a
GENERAL ELECTRIC RANGE
Model JB645RK6SS
Near Middletown, OH 45042
Sam
Job Details: 12/21/2021
"Inspected the unit and found infinite switch had failed. Installed new switch, all checks OK.; used 1 Wb24T10029 (Infinite switch) from stock"
We serviced a
ROPER DRYER
Model RED4516FW0
Near Troy, OH 45373
Brad Anders
Job Details: 12/21/2021
"Found dryer working properly, dryer vent clogged restricting air flow causing long dry times. Customer to get vent cleaned out."
We serviced a
LG RANGE
Model LRG3095ST/00
Near Vandalia, OH 45377
Brad Anders
Job Details: 12/21/2021
"Installed new convection fan motor, unit checks ok."
We serviced a
GE RANGE
Model JBP65MOM2BS
Near Huber Heights, OH 45424
Brad Anders
Job Details: 12/21/2021
"Found bake element broken, installed new element, unit checks ok."
We serviced a
TAPPAN DISHWASHER
Model TDB210RFS7A
Near Springfield, OH 45503
Brad Anders
Job Details: 12/21/2021
"Found timer not advancing properly, water valve not opening, installed new timer and valve assembly, unit checks ok."
We serviced a
SPEED QUEEN WASHER
Model AWNE9RSN116TW01
Near Tipp City, OH 45371
Brad Anders
Job Details: 12/21/2021
"Installed motor mount kit, unit checks ok."
We serviced a
WHIRLPOOL DRYER
Model WED6400SW1
Near Troy, OH 45373
Brad Anders
Job Details: 12/21/2021
"Found loose connection at heating element, repaired connection, unit checks ok."
We serviced a
WHIRLPOOL RANGE
Model WEE730H0DS
Near Covington, OH 45318
Amber
Job Details: 12/21/2021
Inspected unit and found the bake element melted and broken apart. Informed customer this is why she was not getting the proper heat when preheating her unit. Replaced bake element. Ran tests. All checks OK. ; used 1 W10779716 (BAKE ELEMENT) from stock
We serviced a
GE REFRIGERATOR
Model CFE28USHLSS
Near Ansonia, OH 45303
Amber
Job Details: 12/21/2021
Installed new parts. All checks OK
We serviced a
GE REFRIGERATOR
Model PVD28BYNBFS
Near Lebanon, OH 45036
Steve G
Job Details: 12/21/2021
"Unit is not making ice. Not feeling any cold air coming up from the duct, and unit ice chute is not closing all the time. ; ordrng 1 WR60X32001 (Dispenser motor) and 1 WR02X31775 (Spring) and 1 WR17X32426 (Duct door) and 1 WR60X32088 (Fan motor)"
We serviced a
LG WASHER
Model WT7300CW/01
Near West Chester Township, OH 45069
Steve G
Job Details: 12/21/2021
Unit is leaking. Found leaking around the pump assembly. ; ordrng 1 AHA75673404 (Drain pump.) and 1 AAS73229402 (Bellow)
We serviced a
FRIGIDAIRE DISHWASHER
Model LFID2426TF4A
Near Springboro, OH 45066
Sam
Job Details: 12/21/2021
Installed the parts and ran a test cycle. The three lights blinking as an indicator for software failure still blinking. Ordering UI and wash motor. Schedule as soon as possible.; ordrng 1 5304519906 (Motor) and 1 154762601 (Owi sensor) and 1 5304518467 (Ui)
We serviced a
MAYTAG WASHER
Model MVWB765FW1
Near Springboro, OH 45066
Sam
Job Details: 12/21/2021
Inspected unit and found the gear case leaking grease on the underside of the unit. The grease was on the rotor and stater along with the drain pump. attempted to remove the agitator and basket and the agitator was damaged and the basket would not remove off the gear case. Additional labor requested for the repair.; rqstng P&A on 1 W10754161 (Rotor) and 1 W10754448 (Clutch) and 1 W10734521 (Slider) and 1 W10754158 (Stator) and 1 W11455453 (Gearcase) and 1 W11219115 (Outer tub) and 1 W10811957 (Inner tub) and 1 W11161960 (Agitator) and 1 W10876600 (Drain pump)
We serviced a
GENERAL ELECTRIC REFRIGERATOR/TOP
Model GTS22KSNBRSS
Near Dayton, OH 45402
Shawn H
Job Details: 12/21/2021
Customer states that unit isnt cooling well. Fresh food section is warm and freezer isnt freezing. Fans and compressor are running. Amp draw of compressor is .8 within specifications. Removed evaporator cover to inspect frost pattern. No frost build up on the evaporator. Unit has a Freon leak. Unit is R600. Needs leak checked and repaired. Ok to move to A15 per CC. 2 job count. ; ordrng 1 WR87X30875 (Drier)
We serviced a
SPEED QUEEN DRYER
Model ADE4BRGS177TW01
Near Ansonia, OH 45303
Amber
Job Details: 12/21/2021
Inspected unit and found it ticking loudly during the cycle. It sounded like something was not screwed in correctly or was loose. Upon further inspection I found the motor making the ticking noise. Customer also stated they had their vents completely replaced and and was still having issues with the clothes drying. Checked outside airflow and found it to be good. Ordering parts. ; rqstng P&A on 1 D511629P (Motor assembly) and 1 D510139P (Blower fan) and 1 D504515 (Thermostat)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS23R4CW7
Near Miamisburg, OH 45342
Sam
Job Details: 12/21/2021
Inspected the unit and found the compressor fan damaged and the compressor is overheating. The icemaker mold leaking and the water valve not functioning. Found door wire harness damage at the door. The unit is 19 years old and located in the kitchen. tech recommends to replace the unit due to the cost of repair and age.; rqstng P&A on 1 5304440392 (Auger motor) and 1 341798224 (Icemaker) and 1 242252702 (Water valve) and 1 5303918774 (Motor) and 1 240524102 (Fan blade) and 1 5304475102 (Compressor) and 1 240451819 (Door)
We serviced a
SAMSUNG REFRIGERATOR
Model RF220NCTASG/AA
Near Dayton, OH 45449
Sam
Job Details: 12/21/2021
Inspected unit and found the icemaker had not filled with water. Made sure the water line was clear. Ordering control board and water valve.; ordrng 1 DA92-00215R (Control) and 1 DA92-00426A (Board) and 1 DA62-01477A (Water valve)
We serviced a
GE RANGE
Model JB735DP1WW
Near Yorkshire, OH 45388
Amber
Job Details: 12/21/2021
Inspected unit and found the right side of the range steady but the left side was having wiggle to it. When I inspected further I found everything bolted into place properly. Raised glass top and inspected underneath and everything looked fine. Sheet metal around the glass seemed to be slightly warped. Ordering cooktop. ; rqstng P&A on 1 WB62X25977 (Glass cooktop)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHB0
Near Dayton, OH 45419
Tim
Job Details: 12/19/2021
Replaced lower spray arm and door seal on bottom of door. Checks ok
We serviced a
GE RANGE
Model JP760M1WH
Near Dayton, OH 45429
Tim
Job Details: 12/19/2021
Checked unit over found that two of the wires that go into the front right in the front left burner had melted. Cut out and replaced wires. Every time I would turn those switches on and we continue to trip the breaker. Removed cover for infinite switches. Found that the wire harness and the switches had completely melted. Spoke with home buyers about this issue and due to the age they are going to put the unit in for replacement options. Got authorization for work done.
We serviced a
BOSCH MICROWAVE
Model HMC87151UC/01
Near Dayton, OH 45419
Tim
Job Details: 12/19/2021
Checked unit over found blown fuse on the filter board and on oven cavity. Replaced fuses and tested unit. Checks ok. Tested all thermal fuses and cut offs and they checked ok.
We serviced a
GE DISHWASHER
Model GLD5600N10BB
Near Dayton, OH 45415
Tim
Job Details: 12/19/2021
Adjusted door latch checks ok
We serviced a
GE MICROWAVE
Model PVM9005SJ2SS
Near Dayton, OH 45424
Tim
Job Details: 12/19/2021
Removed microwave. Replaced door switches and fuse on the filter board. Ran unit with water and the inside of the microwave was sparking bad. Unit has wave guide issue. Isnt repairable. Spoke with HBW. Going into options. ; used 3 5304509459 (MICRO SWITCH) from stock
We serviced a
BOSCH DISHWASHER
Model DW80M2020US/AA
Near Fairborn, OH 45324
Tim
Job Details: 12/19/2021
Removed unit from underneath counter. Disconnected unit from electric and drain hose. Flipped unit over. Removed bottom cover and replaced water valve and install new clamp. Reassembled unit and tested. Unit checks OK
We serviced a
BOSCH DISHWASHER
Model SHEM63W52N
Near Dayton, OH 45426
Tim
Job Details: 12/19/2021
Customer was complaining that she was getting an E 22 error code. That error code is for a blocked filter screen. She does not get it every load just occasionally. I told her she just needs to make sure she cleans that screen and rinses the dishes properly. Customer will not use rinse aid or any type of pods. She uses her own detergent. Her biggest complaint is that the silverware comes out cloudy. I did reset the control and turn up the heated option for the wash. The unit would make noise when it circulated but it was only because of the way the silverware was inserted into the basket. I told her to eliminate that noise and use that top rack otherwise that noise would continue. The unit is functioning and working properly I dont know of any way to get the silverware any cleaner other than using rinse aid.
We serviced a
SAMSUNG WASHER
Model WF45T6200AW/US
Near Dayton, OH 45416
Tim
Job Details: 12/19/2021
Ran this unit with a full load and it spun out with no issues customer did not like that it started to knock a little bit when it was initially balancing. I told him there is nothing you can do about that it is part of the balancing process. We will not go out on this unit again for the same issue. He had another servicer come out between the first time I was there and the time I went out there today.
We serviced a
MAYTAG WASHER
Model NO ONE HOME 12/16/21
Near Dayton, OH 45415
Tim
Job Details: 12/19/2021
Installed parts. All checks OK
We serviced a
LG WASHER
Model WM5000HVA
Near Beckett Ridge, OH 45069
Steve G
Job Details: 12/19/2021
Unit is leaking. Found that the unit was leaking out of the softener dispenser. Removed the dispenser and did show the customer the amount of water what was sitting in the bin. Clean out flush with water and clean hose. Advised customer that this is not covered. Did show customer how to do it next time.
We serviced a
LG REFRIGERATOR
Model LFX21976ST/08
Near Liberty Township, OH 45044
Steve G
Job Details: 12/19/2021
Installed new main board
We serviced a
FRIGIDAIRE RANGE
Model GCRE3060AFF
Near Dayton, OH 45406
Tim
Job Details: 12/19/2021
Adjusted lower drawer so it would close evenly. No more adjustments can be made. Unit checks OK
We serviced a
LG WASHER
Model WT7200CV
Near Middletown, OH 45044
Steve G
Job Details: 12/19/2021
Customer states that the unit over filled. Blew out pressure switch and hose. Load test unit several times unit did fill and did stop each time. If happens again preorder pressure switch. 6501EA1001R
We serviced a
GE RANGE
Model JGB645SEK3SS
Near Liberty Township, OH 45044
Steve G
Job Details: 12/19/2021
Drawer will not close. Found guide for the drawer on the floor. Reseated, checked ok.
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC2
Near Lebanon, OH 45036
Steve G
Job Details: 12/19/2021
Customer states that the unit is making a rattle noise. Unit is an intermittent noise. Load test the unit unit check out ok. Did find a sud issue.
We serviced a
BOSCH DISHWASHER
Model SHE863WF5N/01
Near Springboro, OH 45066
Steve G
Job Details: 12/19/2021
Unit is working fine. Did show customer that the cups are filling up so it is washing fine. Advised customer they have to run the hot water in the sink first to flush out all of the cold water. Explain to customer the use and care and did show unit is washing fine.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Middletown, OH 45042
Steve G
Job Details: 12/19/2021
Installed new spray arm. Cycled test OK
We serviced a
GENERAL ELECTRIC FRENCH DOOR REFR
Model GFE28GSKHSS
Near Middletown, OH 45042
Steve G
Job Details: 12/19/2021
Installed new refrigerator fan cover assembly and main board. Cycled unit
We serviced a
WHIRLPOOL WASHER
Model WTW6800WW1
Near Troy, OH 45373
Shawn H
Job Details: 12/19/2021
Customer states that unit is showing F51 error again. Only shows it when washing towels. Other loads it operates fine. RPS is registering drum turning by hand. Unit spins up to speed fine in test mode. Inspected and found rotor bolt loose again and speed sensor corroded. Replaced both parts and ran to test. Unit is spinning as it should. All ok.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Brookville, OH 45309
Shawn H
Job Details: 12/19/2021
"Unit has an off balance error code. Suspension is tight. Drive hub is tight. Installed capacitor and ran to test. Unit still wont spin up to speed. Tech replaced drive hub and calibrated. Drive shaft is very corroded. Ran to test in drain and spin. Unit still wont spin out and is trying to wet clothes to rebalance. Tub has a slight wobble. Wear on drive shaft is causing wobble and out of balance. Unit would need transmission to proceed. Installed gearcase, calibrated, and ran to test. Unit is now spinning out as it should. All ok."
We serviced a
GENERAL ELECTRIC MICROWAVE OVEN
Model JVW7195SK6SS
Near Middletown, OH 45005
Sam
Job Details: 12/19/2021
Inspected the unit and could hear the fan hitting something while running. Dropped the microwave and placed it onto the counter. Found behind the microwave there was no hole cut through the wall into the vent shaft. Showed this to the customer and advise them to contact the builders and have them come out and finish the vent install. While the unit was sitting on the counter we plugged it in and ran the vent and the sounds we heard were normal. All checks OK
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Dayton, OH 45415
Shawn H
Job Details: 12/19/2021
Installed new control and ran to test. Unit is operating as it should. All ok.
We serviced a
SAMSUNG DISHWASHER
Model DW80R2031US/AA
Near Vandalia, OH 45377
Shawn H
Job Details: 12/19/2021
Installed new water valve and ran to test for leaks.
We serviced a
GENERAL ELECTRIC DRYER - GAS
Model GTD33GASK0WW
Near Vandalia, OH 45377
Shawn H
Job Details: 12/19/2021
Customer states that unit is making a squealing noise in the tub is sagging in the front. Inspected unit and found front glides worn allowing drum to sag and squeal. Replaced glide assembly and ran to test. All ok.
We serviced a
SAMSUNG RANGE
Model NE58K9500SG/AA
Near Dayton, OH 45458
Sam
Job Details: 12/19/2021
Installed parts. All checks OK
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model CQE28DM5NBS5
Near Waynesville, OH 45068
Sam
Job Details: 12/19/2021
Inspected the unit and found the average temperature in the fresh food section at 34? and our temperature in the freezer section at 7?. No error codes displayed. Fans running in the fresh food and freezer section sound normal. Customer described the the fan cycling up and running faster and louder for a short periods of time and he hears a couple times a week. This is the boost cycle on the fan and typically kicks in shortly after a defrost cycle. Per techline this is normal for these types of fans. All checks OK. Advised the customer if they have concerns in the future to video record the sound and send it to GE.
We serviced a
FRIGIDAIRE DISHWASHER
Model LFID2426TF5A
Near Middletown, OH 45042
Sam
Job Details: 12/19/2021
Inspected unit and found a failed drain pump and something clogged in the drain line. Installed new drain pump and the customer removed the drain line and cleared out the line. Re-installed line and we ran multiple test cycles to make sure was not leaking. All checks OK; used 1 A00126401 (DRAIN PUMP) from stock
We serviced a
AMANA RANGE
Model AER6303MFS2
Near Miamisburg, OH 45342
Sam
Job Details: 12/19/2021
Inspected the unit and found the terminal block with a short wire and a failed board. Installed parts and ran a test cycle. Unit heating. All checks ok. ; used 1 W10245259 (Terminal block) from stock
We serviced a
GE RANGE
Model JBP79W0B4WW
Near Springboro, OH 45066
Sam
Job Details: 12/19/2021
Inspected unit and found the door hinges making a loud creaking sound when you open and close them and you could barely open the door. Open the door and made adjustments to the hinges and greased them up. The unit is still making a creaking sound when you open and close it but the door opens much better. Advised the customer the hinges are no longer available. All checks ok.
We serviced a
LG RANGE
Model LDG3035ST/01
Near Dayton, OH 45458
Sam
Job Details: 12/19/2021
Inspected the unit and found the bake and broil cycles flames burning blue and heating without any issues. Tested the top burners and the back left burner flame would go out if set to a low temp. Tested all other burners and they had solid blue flame pattern from low to high. Made adjustments to the back left burner. Burner functioning properly now.
We serviced a
LG WASHER
Model WM3570HWA
Near Dayton, OH 45458
Sam
Job Details: 12/19/2021
"Customer requested the hot and cold water valves to be replaced. Provided estimate and approved. Installed valves. All checks ok. ; used 1 5220FR2006h (Valve), and 1 5220fr2075l (Valve) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Dayton, OH 45439
Sam
Job Details: 12/19/2021
Installed parts. All checks OK
We serviced a
KENMORE RANGE
Model 91195566790
Near Dayton, OH 45459
Sam
Job Details: 12/19/2021
"Customer stated the unit does not consistently heat. Inspected the unit and found all burners functioning properly. Ran a bake cycle at 350? and it heals to the correct temperature. Ran a boil cycle and the element heated up. Based on the description the customer is having theres a chance that the control board will shut off and stop functioning after being on for a while, this is typical with control board relays when they start to go bad. During all three of our test on the bake and broil cycles. The unit heated properly."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS2323AS0
Near Centerville, OH 45458
Kevin
Job Details: 12/19/2021
Installed new ice maker, now advancing through a cycle and checks ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Clayton, OH 45315
Kevin
Job Details: 12/19/2021
Unit is working properly at this time.
We serviced a
GE REFRIGERATOR
Model GSS25LGMBBB
Near Dayton, OH 45424
Kevin
Job Details: 12/19/2021
Compressor is making really loud noise but is working not economical to repair
We serviced a
LG REFRIGERATOR
Model LSXS26366D/10
Near Fairborn, OH 45324
Kevin
Job Details: 12/19/2021
Reset ice maker through a cycle and checks ok
We serviced a
SAMSUNG REFRIGERATOR
Model RF28M9580SR/AA 01
Near Liberty Township, OH 45044
Kevin
Job Details: 12/19/2021
Installed parts. All checks OK
We serviced a
KITCHEN AID REFRIGERATOR
Model WRV986FDEM01
Near Dayton, OH 45458
Kevin
Job Details: 12/19/2021
Wiring issue in the cabinet causing unit to shut off and on. Contacting Lowes -John- customer shall get a follow up call from Lowes. Nonrepairable unit
We serviced a
KENMORE WALL OVEN
Model 790.487899
Near Vandalia, OH 45377
Brad Anders
Job Details: 12/19/2021
"Bake element not heating properly, found loose connection at heating element, repaired connection, unit is cycling properly. All operations check ok."
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model GNE25JSKNFSS
Near Springfield, OH 45504
Brad Anders
Job Details: 12/19/2021
"Found loose connection at heating element, repaired connection, unit checks ok."
We serviced a
LG REFRIGERATOR-SID
Model LSXS26366S/02
Near Jamestown, OH 45335
Kevin
Job Details: 12/19/2021
Installed new ice maker and advanced through a cycle and checks ok
We serviced a
SAMSUNG REFRIGERATOR
Model RF263TEAESG/AA
Near Waynesville, OH 45068
Kevin
Job Details: 12/19/2021
Filter broke due to freezing and thawing. Customer to get new water filter
We serviced a
KITCHEN AID REFRIGERATOR
Model KFXS25RYMS4
Near Greenville, OH 45331
Amber
Job Details: 12/19/2021
Found icemaker full of ice. Attempted to cycle icemaker. Powered motor running but teeth were not moving and harvesting ice. Replaced icemaker. All checks OK