Near Miamisburg, OH 45342
Sam
Job Details: 01/18/2021
REFRIGERATOR WHIRLPOOL ED5KVEXV0 Inspected unit and found the water valve had failed along with the icemaker. Ordering parts; ordrng 1 W10408179 (Water valve) and 1 W10916040 (Icemaker)
Near Versailles, OH 45380
Kevin
Job Details: 01/18/2021
DISHWASHER SAMSUNG DW80K7050UG/AA "Unit has LC error for leak and not draining. Upon arrival, uninstalled unit, used wet vac removed water, checked sump area, checked drain line, used paper towel dry up water in base, checked case brake and then changed drain pump. Unit still not draining, suspect a plug in the case break. Truck stock part will not work. Consult Chris on part numbers, ordering part; ordrng 1 Dd82-01111b (Case break)"
Near Franklin, OH 45005
Kevin
Job Details: 01/18/2021
REFRIGERATOR FRIGIDAIRE FFTR1814TWB Found connection coming out of the cabinet not locking in place called tech line- John - sending pictures to Electrolux -file#84211179 and they will contact customer within7-10 days about their options
Near Carlisle, OH 45005
Kevin
Job Details: 01/18/2021
REFRIGERATOR SAMSUNG RF20HFENBBC/US IMk is locked up and ff fan and drain is frozen up okd estimate per Marcus; ordrng 1 Da97-05037d (Imk) and 1 Da97-11823a (Ff fan) and 1 Da82-01415a (Leak kit)
Near Miamisburg, OH 45342
Kevin
Job Details: 01/18/2021
REFRIGERATOR SAMSUNG RF28JBEDSG/AA "Replacing ice maker and adjusting fill tube to ice making sealed ice room and checks ok; used 1 Da97-14474c (Container), and 1 Da97-15217d (Icemaker) from stock"
Near Springfield, OH 45504
Brad Anders
Job Details: 01/18/2021
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA "Installed dispenser kit, chute is still leaking water through it, unit needs new door, chute will not seal against door. Ordered door.; rqstng P&A on 1 Left ff door/ stainless"
Near Xenia, OH 45385
Brad Anders
Job Details: 01/18/2021
DRYER MAYTAG MEDB835DW4 "Found unit not heating properly, ordered control, thermistor, and thermostat. Located in the laundry room, manufactured 11/2017.; rqstng P&A on 1 WP8577274 (Thermistor) and 1 W11133021 (Control) and 1 280148 (Thermostat)"
Near Springboro, OH 45066
Kevin
Job Details: 01/18/2021
REFRIGERATOR FRIGIDAIRE LGHD2369TF3 Installed new main brd and rebooted system and checks ok
Near Dayton, OH 45458
Kevin
Job Details: 01/18/2021
REFRIGERATOR KITCHENAID WRV986FDEM01 Adjusted fill to ice maker if does not work will have to replace water valve (W10865826 & W11129435)
Near Dayton, OH 45424
Brad Anders
Job Details: 01/18/2021
DRYER SAMSUNG DV40J3000EW/A2 "Found heating element open, installed new element, unit is working properly."
Near Fairborn, OH 45324
Brad Anders
Job Details: 01/18/2021
WASHER MAYTAG MVWB855DC3 "Found control not communicating with user interface, installed control, unit checks ok."
Near Xenia, OH 45385
Brad Anders
Job Details: 01/18/2021
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Found fan making vibration noise, installed fan and blade, unit checks ok."
Near Xenia, OH 45385
Brad Anders
Job Details: 01/18/2021
WASHER MAYTAG MVWC415EW2 "Found control not responding, lid will not lock, unit needs new control board and lid lock. Customer considering repair."
Near Trotwood, OH 45426
Tim
Job Details: 01/15/2021
DRYER WHIRLPOOL WED49STBW1 Replaced thermal fuse and disassembled the back and cleared vents for dryer which were extremely plugged. Removed vent hose cleaned vent house and cleared out house vent as far as I could reach. It was completely packed with wet lint. Tested unit after and dryer was heating good. ; used 1 3392519 (Thermostat) from stock
Near Dayton, OH 45432
Tim
Job Details: 01/15/2021
DISHWASHER BOSCH SHXM4AY55N/26 Adjusted rinse aid dispenser and adjusted heat settings. Instructed customer on usage everything functioning properly now.
Near Beavercreek, OH 45434
Tim
Job Details: 01/15/2021
WASHER WHIRLPOOL WTW8500DC5 Checked unit over found shorted main control. Needs new control. Customers to decide on repair
Near Dayton, OH 45409
Tim
Job Details: 01/15/2021
COOKTOP LG LDE4411ST Needs front left burner and the glass top. Customer wants to decide on repair.
Near Dayton, OH 45419
Tim
Job Details: 01/15/2021
OVEN GE AGBS45DEF1WS Checked unit over found the igniter was taking a really long time to ignite. Replaced igniter in unit let properly with no issues. There were no gas leaks on any of the lines. Unit checks OK. This unit does not have a vent above it I did inform the customer that you are going to get a gas smell with no vent above it when in use; used 1 5303935066 (IGNITOR) from stock
Near Dayton, OH 45439
Tim
Job Details: 01/15/2021
DRYER SAMSUNG DV42H5200EW/A3 Disassembled unit found that the sensor wire connection had pulled loose. Spliced and fix the connection. Put clothes into the dryer and tested it on sensor dry in the unit was running with no issues. If the unit has any more issues it will need a new control board.
Near Germantown, OH 45327
Tim
Job Details: 01/15/2021
WASHER WHIRLPOOL LSP9355AN0 Checked unit over found that the unit needs a new transmission. No repair due to the age of the unit.
Near New Lebanon, OH 45345
Tim
Job Details: 01/15/2021
DISHWASHER GE GDF640HSM2SS Replace drain pump. Unit checks OK
Near Dayton, OH 45417
Tim
Job Details: 01/15/2021
RANGE LG LRE3083ST/00 Checked unit over found that the control board was not sending any power to the bake element. Replaced control board. Tested unit bake element heating up properly. Checks OK
Near Lakeview, OH 43331
Steve
Job Details: 01/15/2021
DRYER FRIGIDAIRE LEQ2152ESO "Rear bearing support squealing. Installed new bearing. Installed 6 missing screws to the unit front panel, kick plate and lid. Also sealed lint trap air duct and cleaned it. Unit operating properly ; used 1 5303281153 (Bearing kit) from stock"
Near Piqua, OH 45356
Steve
Job Details: 01/15/2021
REFRIGERATOR FRIGIDAIRE FFHT2033VE2 File #84207467 na.technicalhelp@electrolux.com. Cabinet of refrigerator is bowed out of alignment causing lower shelving unit to fall down unable to pull drawers out. Unit non repairable. Called Electrolux to create a file and submit photos
Near Urbana, OH 43078
Steve
Job Details: 01/15/2021
WASHER SPEED QUEEN AWN43RSN115TW01 Found loose water fill nozzle hose causing unit to leak water out of the wash tub tight connection washer checks OK
Near Urbana, OH 43078
Steve
Job Details: 01/15/2021
WASHER SPEED QUEEN AWNE9RSN115TW01 Clothing being caught on a metal burr along one of the drain holes on the stainless drum. De-burred drum until it was smooth
Near Urbana, OH 43078
Steve
Job Details: 01/15/2021
DRYER SPEED QUEEN ADEE9RGS175TW01 Found de formations on heat outlet cover. Replaced cover and informed customer about the service bulletin on clothing fibers and temperature settings; used 1 D500820 (Heat cover) from stock
Near Mason, OH 45040
Steve G
Job Details: 01/15/2021
DISHWASHER SAMSUNG DW80M2020US/AA 00 Unit powers on but no water going into the unit. Found a broken wire to the water valve. Repair wire. Cycled.
Near Mason, OH 45040
Steve G
Job Details: 01/15/2021
REFRIGERATOR GE PVD28BYNFS Installed new icemaker cycled test OK
Near Mason, OH 45040
Steve G
Job Details: 01/15/2021
DISHWASHER - BUI GENERAL ELECTRIC GDT535PSMSS Unit is not draining. Removed pump. Found debris in the drain. Cycled.
Near Mason, OH 45040
Steve G
Job Details: 01/15/2021
REFRIGERATOR SAMSUNG RF28JBEDBSR/AA 08 Install new holders test OK
Near Dayton, OH 45424
Shaun S
Job Details: 01/15/2021
WASHER WHIRLPOOL WTW8040DW4 "Upon arrival found that hot water was not on to unit,tech turned on hot water ran and checked unit ok"
Near Eaton, OH 45320
Shaun S
Job Details: 01/15/2021
DRYER WHIRLPOOL WED8800YC1 Removed and replaced thermister and cutout unit checks ok
Near Eaton, OH 45320
Shaun S
Job Details: 01/15/2021
DRYER WHIRLPOOL WED8800YC1 Removed and replaced thermister and cutout unit checks ok
Near Middletown, OH 45042
Sam
Job Details: 01/15/2021
DISHWASHER SAMSUNG DW80F600UTS/AA Inspected the unit and found after filling with water for a few seconds the unit would start draining. Replaced case break and pump. Water under the unit on the base from repair. Powered the unit back on in the drain pump kicked on. I advise the customer that do the water being in the base even though its been cleaned up the sensor is still wet and may run the drain pump for several minutes. I advise the customer if the drain pump did not kick off after eight minutes to shut the breaker off and give it 24 hours to allow the base to dry. Ill checks OK
Near Woodstock, OH 43084
Steve
Job Details: 01/15/2021
RANGE GE CHS900P3M2D1 Installed new outer door panel assembly due to factory misalignment on the glass. Customer still concerned with the amount of dust the unit collects from fiberglass insulation on the stove. Advised her she needs to contact GE customer service to have a factory representative come
Near Donnelsville, OH 45319
Steve
Job Details: 01/15/2021
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA Called Samsung tech support with visual support monitored water buildup under ice tray after all service kits and recommendations have been made. No further recommendations Samsung deeming unit non-repairable customers to contact LowesTicket#4157217738700041385700
Near West Chester Township, OH 45069
Steve G
Job Details: 01/15/2021
REFRIGERATOR GE GFSF6KKYCWW Installed new icemaker and refrigerator back wall cycled unit test OK
Near Dayton, OH 45434
Kevin
Job Details: 01/15/2021
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Ice maker is locked up replace icemaker ; used 1 W10882923 (Icemaker) from stock
Near Bellbrook, OH 45305
Kevin
Job Details: 01/15/2021
REFRIGERATOR KITCHENAID WRV986FDEM01 No lights in unit open the drawer it dispenses water not making ice intermittently cooling called Lowes -Johnny- they will contact customer within 2-3 business days
Near West Chester Township, OH 45069
Steve G
Job Details: 01/15/2021
REFRIGERATOR KITCHEN AID KRSC503ESS00 Installed new main board
Near Dayton, OH 45429
Kevin
Job Details: 01/15/2021
REFRIGERATOR FRIGIDAIRE DGUS2645LF6A "Called tech line spoke to Russ. Found unit in Sabbith mode reset unit and checks ok"
Near Beavercreek, OH 45431
Kevin
Job Details: 01/15/2021
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA EVAP fan is frozen up and fan is frozen up and unit needs repaired for icemaker bulletin
Near Huber Heights, OH 45424
Kevin
Job Details: 01/15/2021
REFRIGERATOR FRIGIDAIRE LFSS2312TP4 Calling Frigidaire liner is cracked extremely bad-Russell-84208099- and they will contact customer within 7-10 days
Near Xenia, OH 45385
Brad Anders
Job Details: 01/15/2021
WASHER GE GTW750CSL1WS "Customer claims unit was making buzzing noise during agitation cycle, tested unit, could not recreate noise, unit checks ok."
Near Fairborn, OH 45324
Brad Anders
Job Details: 01/15/2021
WASHER LG WM3570HWA "Found user interface not communicating with power button properly, unit will not power on. Customer considering repair."
Near Dayton, OH 45424
Brad Anders
Job Details: 01/15/2021
WASHER MAYTAG MAVT634AWW "Found unit had suds build up causing pressure switch to not read water level properly, cleaned out suds, tested unit at each water level. Checks ok."
Near Eaton, OH 45320
Shaun S
Job Details: 01/15/2021
DISHWASHER LG LGF7551ST "Upon arrival ran unit while working on dryer, upon checking unit found no issue with it at this time unit checked ok"
Near Dayton, OH 45424
Brad Anders
Job Details: 01/15/2021
DISHWASHER SAMSUNG DW80J7550UG/AA "Installed magnet and water wall, did not need the motor assembly, will return motor. Unit checks ok."
Near Middletown, OH 45042
Sam
Job Details: 01/15/2021
WASHER GE GTW460ASJ4WW "Installed control board and pump. Recalibrated control board. Ran a test cycle, all checks OK. The inside of the basket was fairly dirty. I advise the customer they need to use cleaning tablets on a regular basis or the issue will continue to happen again."
Near Miamisburg, OH 45342
Sam
Job Details: 01/15/2021
DRYER WHIRLPOOL MEDC465HW0 "Inspected the unit and found the pulley misaligned and one of the support wheels locked up causing damage to the belt. Installed parts, ran a test cycle all checks OK; used 1 691366 (Pulley), 1 341241 (Belt), and 1 349241t (Support rollers) from stock"
Near New Madison, OH 45346
Kevin
Job Details: 01/15/2021
WASHER LG WM8100HVA "Replaced rear tub and inner basket. Tested unit with towels, checked for leaks. Showed customer, unit appears ok, customer will let us know."
Near Laura, OH 45337
Kevin
Job Details: 01/15/2021
DRYER SAMSUNG DVE50R5400V "Unit would not power on, checked and reset breaker, old style breakers, unit is not getting any voltage to recepticle and have also checked no voltage at terminal block. Discovered that breaker had been improperly marked. Found correct breaker, getting proper voltage but still suspect old breakers. So checked out heating element, tstat, hi limit all ok. Checked make sure no shorts, nothing burnt. Found quite a bit of lint buildup, cleaned out bulkhead good told customer make sure lint screen sits flush. Checked venting to outside ok, but have no flap on end explained critters can get in there and build a nest. Ran unit on time dry hi heat for 10 mins checked ok. Also showed customer about eco feature make sure that is off. Customer says she never noticed any error codes."
Near Greenville, OH 45331
Kevin
Job Details: 01/15/2021
WASHER HOTPOINT HTW240ASK5WS "Customer must have canceled the job on the washer, and clothes just sitting there in water. All she had to do was reset on another cycle. I drained unit and started a cycle fresh, explained how to start, pause and cancel jobs. Unit checks ok."
Near Laura, OH 45337
Kevin
Job Details: 01/15/2021
WASHER GE GTW840CSN0WS "Customer claims unit gets off balance intermittently, has since the first day they owned it. They do try and load it in various ways but will still get off balance. These units are more prone for this. Unit is on a cement floor in basement, level and suspension rods are good. Unit checks ok."
Near Xenia, OH 45385
Brad Anders
Job Details: 01/15/2021
OVEN WHIRLPOOL WFG550S0HZ1 "Installed new control and dsi board, unit checks ok."
Near Springfield, OH 45503
Brad Anders
Job Details: 01/15/2021
RANGE - ELECTRIC JENN AIR JGS990BDB "Installed new burner, igniter, and screws, unit checks ok."
Near Beavercreek, OH 45430
Tim
Job Details: 01/15/2021
DRYER KENMORE 110.7120201 "Units intermittently shutting down and not heating. Needs timer, valve assembly, fuse kit. Unit 15 years old in laundry room ; rqstng P&A on 1 W11050897 (Thermal kit) and 1 W10823508 (Valve assembly) and 1 W10186032 (Timer)"
Near Mechanicsburg, OH 43044
Steve
Job Details: 01/15/2021
DRYER - ELECTRIC GENERAL ELECTRIC GTD42EASJ2WW Dryer wont start and timer is very noisy need to replace motor assembly and timer; ordrd 1 WE17X24535 (Motor) and 1 WE04X24550 (Timer)
Near West Chester Township, OH 45069
Steve G
Job Details: 01/15/2021
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Found part of the filter housing mechanism was broken. ; ordrng 1 W10394053 (Filter housing assy.)
Near Mason, OH 45040
Steve G
Job Details: 01/15/2021
MICROWAVE LG LMV1831BD/ 00 Vent fan is not working. ; ordrng 1 1111 (Vent motor assy) and 1 2222 (Main board)
Near Mason, OH 45040
Steve G
Job Details: 01/15/2021
WASHER AMANA NTW4605EWO Unit is loud in spin. ; rqstng P&A on 1 W11454741 (Gearcase) and 1 W10913953 (Actuator) and 1 W10239971 (Splutch) and 1 W10006384 (;belt) and 1 W10324647 (Bearing)
Near Mason, OH 45040
Steve G
Job Details: 01/15/2021
DISHWASHER SAMSUNG DW80R2031US/AA 00 Found a loose wire to motor assy. Reseated. Cycled. ; O-emld tckt
Near Brookville, OH 45309
Shaun S
Job Details: 01/15/2021
DRYER SAMSUNG DV42H5000EW/A3 01 "Upon arrival found that motor has a dead spot in it, have to rotate drum in order for machine to start, also needs new rollers installed ; ordrng 1 Motor and 1 Blower wheel and 1 Housing and 2 Rollerss"
Near Liberty Township, OH 45044
Sam
Job Details: 01/15/2021
DISHWASHER GE GLD5600R00BB Inspected unit and found the top and bottom racks chipping paint along with the top rail stops clips are gone. The unit is 10 years old and located in the kitchen; rqstng P&A on 1 WD28X10384 (Lower rack) and 4 WD12X10278 (Wheel clips)s and 1 WD35X21038 (Wheels) and 1 WD28X10399 (Upper basket) and 2 WD12X10304 (Rail clips)s and 1 WD12X10163 (Rinse aid module)
Near Lebanon, OH 45036
Sam
Job Details: 01/15/2021
RANGE WHIRLPOOL GJC3034RB01 Inspected unit and found the infinity switch is not activating properly and only going to a high heat. Ordering parts. The unit is roughly 14 years old and located in the kitchen.; ordrng 2 9759474 (Infinity switch)s and 1 9762441 (Switch) and 1 3191050 (LR infinity switch) and 1 3191049 (RF infinity switch)
Near Dayton, OH 45458
Sam
Job Details: 01/15/2021
REFRIGERATOR FRIGIDAIRE FFSS2615TS5 "Inspected the unit and found the icemaker damaged and the water valve not sending water to the icemaker. Evap fan motor making a loud humming noise. Ordering parts. ; ordrng 1 241642534 (Icemaker) and 1 242077705 (Evap motor), used 1 242252702 (Water valve) from stock"
Near West Carrollton, OH 45449
Sam
Job Details: 01/15/2021
WASHER WHIRLPOOL WTW7040DW0 Inspected unit and found a failed gear case making a loud rumbling noise. Ordering parts; rqstng P&A on 1 W11455453 (Gearcase) and 1 W10754161 (Rotor) and 1 W11130359 (Stator) and 1 W10752187 (Screw) and 1 W10752189 (Screw)
Near Fairborn, OH 45324
Brad Anders
Job Details: 01/15/2021
WASHER GE GTW335ASN1WW "Found control will not respond, lid will not lock, ordered lid lock and main control.; ordrng 1 WH22X29556 (Control) and 1 WH08X31577 (Lid lock)"
Near Dayton, OH 45403
Kevin
Job Details: 01/15/2021
REFRIGERATOR SAMSUNG RF260BEAESG/AA Freezer rails are jamming up replace rails ticket#4157216855; saved tckt
Near Dayton, OH 45431
Tim
Job Details: 01/14/2021
WASHER WHIRLPOOL LBR4121JQ1 Checked unit over found that the motor was smoking and burning. Unit needs new motor customer wants to think about repair.
Near Dayton, OH 45419
Tim
Job Details: 01/14/2021
REFRIGERATOR JENN AIR JFC2089HPF Replaced icemaker and informed customer and AHS that issues with door are cosmetic and not covered.; used 1 1129316 (ICE MAKER) from stock
Near Kettering, OH 45429
Tim
Job Details: 01/14/2021
WASHER AMANA NTW4516FW3 Remove agitator and clear debris out of underneath agitator. Tighten down agitator because it was slipping. Squealing noise is coming from the top seal of the transmission. Did inform rent a center of this issue. Only way to fix it is to replace the transmission. This is very intermittent maybe happens once every five or six loads and only last at the very beginning of the cycle.
Near Miamisburg, OH 45342
Tim
Job Details: 01/14/2021
DISHWASHER FRIGIDAIRE FDB1100RHB2 Checked unit over found that the drain pump has gotten an object down inside of the pump. Unit needs new drain pump. Water has been sitting in the dishwasher for months. Did inform the customer that this isnt gonna be covered. Unit has also had standing water in it since the beginning of the pandemic per the customer. We are not servicing this unit anymore.
Near New Lebanon, OH 45345
Tim
Job Details: 01/14/2021
WASHER MAYTAG MVWB835DW1 Replaced parts listed. Leveled unit. Checks OK
Near Dayton, OH 45431
Tim
Job Details: 01/14/2021
REFRIGERATOR LG LFC25770SB/04 Replaced ice maker. Checks ok
Near Dayton, OH 45409
Tim
Job Details: 01/14/2021
WASHER WHIRLPOOL MHWE950WW01 "Cleared drain pump and unit drains good. Is loud during spin cycle. Needs new tub. Not fixing that issue.; (created new UIS, deleted prior attachment to UisID 5919)"
Near Urbana, OH 43078
Steve
Job Details: 01/14/2021
DRYER GE GTD33EASK0WW Call Lowes and spoke to Janette. Advised her of the situation with the dryer that the unit is running and heating. Previous cold out the day prior found absolutely no issues mechanically with the dryer. Customer is directly concerned with the thumping noise which was never duplicated while we were in the home. Removed top of dryer and the unit ran for at least 30 minutes with no failure detected. Customer is declining to be responsible for trip charges if a trip is made to the home and no problems found. Customer informed me to cancel the call
Near Dayton, OH 45429
Tim
Job Details: 01/14/2021
DISHWASHER GE DDT595SSJ0SS Unit wont run through a cycle keeps filling and draining. Needs new control and drain pump due to noisy when draining. No repair as of yet
Near Dayton, OH 45458
Tim
Job Details: 01/14/2021
REFRIGERATOR FRIGIDAIRE FGUS2642LF1 Cleared frozen drain and installed heater. Checks ok
Near Mason, OH 45040
Steve G
Job Details: 01/14/2021
DISHWASHER LG LDT5678SS "Unit would not drain. Found that the unit was poorly installed and the drain hose was pinched. Installed new drain hose and connection hose. Cycled unit test ok.Adv customer that the unit was not installed right the back leg was not down causing stress on the front part of the tub. Also the main issue the installer did not have the wire connection in the junction box. No stress clamp was installed that comes with the unit. Tech did reroute the house wire and unit wire. And put the wires in the junction box. Did not have a stress clamp, because that should have been installed right the first time. Customer calling vendor"
Near Centerville, OH 45458
Tim
Job Details: 01/14/2021
WASHER SAMSUNG WA50M7450AW/A4 "Instructed customer on cleaning tablets and usage. Debris is from water standing in the tub and now it is floating to the top; (created new UIS, deleted prior attachment to UisID 26474)"
Near Liberty Township, OH 45044
Steve G
Job Details: 01/14/2021
DISHWASHER GE GDT535PSM0SS "Installed new main board, display,lock and wire harness. Cycled. Test great"
Near Dayton, OH 45458
Tim
Job Details: 01/14/2021
DRYER SAMSUNG DV331AEW/XAA Drum still cracked clothes got bound up in crack. Cleared clothes. Checks ok
Near Beckett Ridge, OH 45069
Steve G
Job Details: 01/14/2021
REFRIGERATOR SAMSUNG RF28R6241SR/AA Customer just change out the filter and unit would not let the customer reset. Found that the unit was on child lock. Unlock and unit was able to reset.
Near Piqua, OH 45356
Steve
Job Details: 01/14/2021
WASHER SPEED QUEEN AWN63RSN116TW01 Unit not pumping water out due to faulty drain pump motor. Replaced pump. Operating ok; used 1 203885 (Drain pump) from stock
Near Vandalia, OH 45377
Shaun S
Job Details: 01/14/2021
OVEN BOSCH HBL5760UC Made adjustments to the temp offset on unit after checking probe per Bosch ran and checked out unit checks ok
Near Tipp City, OH 45371
Steve
Job Details: 01/14/2021
DISHWASHER WHIRLPOOL WDF510PAYSA Dishwasher is leaking on the floor due to a giant hole melted in the base of tub. Theres no visible marks on the heater indicating that it dropped down in the tub. Call home shield and indicate theres a possibility that the main control board heater relay stuck and caused the unit to overheat and melt the tub. Cannot test the unit due to the condition of the dishwasher without it pouring water all over the floor. Recommend replacement of dishwasher107cjbm. Cordello
Near Troy, OH 45373
Steve
Job Details: 01/14/2021
REFRIGERATOR WHIRLPOOL KSCS25FKSS02 Reattached bottom kick plate and noise more than likely coming from icemaker being turned on which doesnt have water supply. We disabled icemaker--Unit seems to be operating ok. Recommend temp adjustment for produce freezing or rearrange food frequently.
Near Urbana, OH 43078
Steve
Job Details: 01/14/2021
COOKTOP MAYTAG MEC7430WB00 Wiring loose. Recommended left rear infinite switch. Customer declined
Near Trenton, OH 45067
Steve G
Job Details: 01/14/2021
REFRIGERATOR FRIGIDAIRE FFSS2615TD4 Doors are not level and the freezer door is rubbing. Adjust the door hinge. Test ok.
Near Dayton, OH 45406
Shaun S
Job Details: 01/14/2021
RANGE n/a "Upon arrival found that door is locked on unit and not able to obtain model and serial number from unit for proper repairs, contacted Jennifer @ county Corp she provided model and serial number gave her est for repair, declines they will replace the unit"
Near Lebanon, OH 45036
Sam
Job Details: 01/14/2021
RANGE WHIRLPOOL RF362LXTB2 Inspected the unit and found an impact crack running through the glass cooktop. Customer stated a bowl was dropped onto it. The unit is roughly 13 years old and located in the kitchen. Notified the warranty company and they stated it would not be covered under the warranty. They would call customer.
Near Lewisburg, OH 45338
Shaun S
Job Details: 01/14/2021
DISHWASHER KITCHENAID KUDE70FXPA5 Removed and replaced console on unit
Near Franklin, OH 45005
Sam
Job Details: 01/14/2021
REFRIGERATOR SAMSUNG RFG297AABP Installed parts. All checks OK.
Near Dayton, OH 45415
Shaun S
Job Details: 01/14/2021
WASHER SAMSUNG WA54R7600AC Found no issue with washer was operating normally at time of the service call
Near Carlisle, OH 45005
Sam
Job Details: 01/14/2021
REFRIGERATOR ELECTROLUX LGHS2665KF2 Install control board. Unit powered on. There was a small amount of ice calling in the drain line in the freezer section. Cleared the drain line.All checks OK.
Near Springboro, OH 45066
Sam
Job Details: 01/14/2021
DISHWASHER GE GDT695SBL3TS "Inspected the unit and found the control board dead. Replaced the control board and ran a test cycle. The unit filled with water, washed, and drained without issue. No abnormal sound or issue from the unit. All checks ok."
Near Greenville, OH 45331
Kevin
Job Details: 01/14/2021
WASHER LG WM8100HVA "Replaced rear tub, spin basket etc. tested unit on a rinse and spin. Checked no leaks, unit appears ok thus far, customer will do some laundry tonight to test."
Near Dayton, OH 45404
Kevin
Job Details: 01/14/2021
REFRIGERATOR SAMSUNG RF263BEAESR/AA Checked unit out checks OK customer said start making ice last night