Local Reviews
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Steve M.
DRYER SPEED QUEEN ADE4BRGS175TW01 Checked Bulletin FB12-40 intermittent heating. L1 - terminal 2 on fab select switch slightly loose. Tightened all connections. Nothing is loose and good continuity while applied pressure to switches. Unit is heating properly.
Steve M.
ICEMAKER SAMSUNG RF263BEAESG/AA "Icemaker is not cycling. No major frost. Unit is just not cycling. Need new icemaker and y clip installed and seal iceroom, adjust water line.Going to talk it over with wife."
Steve M.
WASHER WHIRLPOOL WTW5500XW2 Unit not going through cycle. Water level error. Not properly to start cycles. Drain pump continues to run. Needs main board and possible door latch ASSY
Steve G.
REFRIGERATOR FRIGIDAIRE LFSS2612TF0 Customer ice chute door fell apart; ordrng 1 240563639 (ICE CHUTE)
Steve M.
WASHER WHIRLPOOL WTW8500DC5 "Installed parts listed plug unit in and started hearing electrical sizzling noise. Pull the washer away from wall and noticed water underneath the unit. Tilted unit backwards to find water dripping from the gear case and electrical harness to and from motor completely melted and burnt. Sparks were coming out. Called LoweÍs with price for GEARCASE, stator and harnes. Total additional pts and lab. 402.19. Billy declined. Put in replacement options"
Steve M.
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Installed new evap cover with control board. Updated icemaker.
Steve M.
REFRIGERATOR FRIGIDAIRE LFSS2612TF0 Unit will not dispense ice. Found faulty bushing in ice bucket which caused blades to bind and bend. Replaced ice bucket unit is operating properlyTwo years old and kitchen; used 1 241860803 (ICE CONTAINER) from stock
Steve M.
FREEZER FRIGIDAIRE LGHB2867PFHA Not making ice. Found evap frozen over and diag test I/m def sensor open. Removed I/m and tested sensor open. Replaced with new sensor.; used 1 5303918810 (THERMOSTAT) from stock
Steve M.
DISHWASHER BOSCH SHX68T55UC/07 Found loose connections on junction box3 yrs old in kitchen.
Steve M.
RANGE - GAS FRIGIDAIRE FGFL79DSC Oven will not heat. Found bad igniter. Replaced igniter. Unit heating ok.
Steve G.
DISHWASHER FRIGIDAIRE FGID2466QF Customers soap dispenser fell apart and some pieces fell onto the heater. Installed new dispenser. Test ok; ordrng 1 5304506521TS (dispenser)
Steve G.
WASHER AMANA LW8303L2 Customer states that the wash is leaking. Unit is 26-28 yrs old in laundry roomPumpAutho 762TNCL; ordrd 1 WP27001233 (PUMP) and 1 WP28808 (belt-agita)
Steve G.
REFRIGERATOR WHIRLPOOL GC3SHEXNB02 Customer is having several issues with this unit first time out and install condenser fan noticed that the compressor was exiting to start installed new inverter board cycle unit test OK customer called back and said that itÍs working great but then it dropped off and stays at 55 and then make it back on Tech needs to order main board; rqstng P&A on 1 WP2307037 (control bd)
Steve M.
WASHER SAMSUNG WA45M7050AW/A4 GEARCASE broke internally. Cannot take unit apart. Need GEARCASE motor and nuts and washer to go with600 in repair if motor is warranty. Customer declined repair. Calling retail center for new unit.
Steve G.
REFRIGERATOR SAMSUNG RF263TEAESG Customer states that the unit is not cooling right in the refrigerator; sections.Found the upper ice maker was not producing ice. Customer must unplug 2 days prior to coming out. ; rqstng P&A on 1 1111 (MAIN BOARD) and 1 2222 (EVAP COVER WITH FAN. REFRIGERATOR SECTION) and 1 3333 (ICE MAKER UPPER) and 1 4444 (ICE MAKER CLIPS)
Steve M.
WASHER MAYTAG MHW5500FW0 Unit is not draining. Something is in the drain housing and or pump needs replaced. Installed new pump due to broken impeller.; used 1 W10605427 (WATER PUMP) from stock
Steve G.
REFRIGERATOR KENMORE 596.735032 Customer states that the unit is not cooling. Unit is in the garage and had a system job done Spoke to Cassandra. Adv her since a system job as been done to the unit before we can not proceed with another system.AUTHO 53CLLL
Steve M.
DRYER SAMSUNG DV45H7000EW/A2 "Unit will not run. Found broken belt tensioner. Installed new roller and tensioner.; used 1 DC93-00634A (IDLER PULLEY), and 1 DC97-16782A (PLASTIC SUPPORT) from stock"
Steve M.
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA "22 25 E. Fan error, def error. Cleared frost. Installed drain kit call operations of defrost circuit check OK.Unit four years old located in kitchen; used 1 DA82-01415A (LEAK KIT) from stock"
Steve G.
RANGE KENMORE 790.974538 "Customer states that she has used the unit several times since out July 19. She was using the unit and saw a blue flash and the unit shut offSpoke to Ralisha. Autho 177RPPMInstalled new three prong range cord new terminal block installed stress relief clamp cycled unit test OK customer did not have a anti-tip bracket ; ordrd 1 5303935271 (terminal block), pckd up 1 UIRCE-50-4 (THREE PRONG RANGE CORD)"
Steve G.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Customers ice maker support broke. Ice maker was hanging. Whirlpool does not make that bracket for the ice maker it comes with a whirlpool ice maker kit. Removed the bracket from the ice maker kit. Installed new bracket . Test ok.
Steve G.
REFRIGERATOR SAMSUNG RF23J9011SR/AA Customer states that the ice was build up around the back of the ice maker and the customer has to keep breaking up the ice. Remove the ice maker and thawed out the ice build up. Did show the customer that the gap between the ice container and the ice room. Explain why ice was getting caught.
Steve G.
REFRIGERATOR SAMSUNG RF4287HARS/AA 01 Customer now doesnÍt have ice not. Installed new ice maker. Issue is different then last time. ; pckd up 1 DA97-07365G (ICE MAKER )
Steve G.
DISHWASHER SAMSUNG DMT800RHS/XAA Customer states unit is not turning on. Customer does have proper power to the unit. Unit is 6-8 yrs old and in kitchen; rqstng P&A on 1 1111 (DISPLAY BOARD) and 1 2222 (MAIN BOARD)
Steve G.
DISHWASHER FRIGIDAIRE FFBD2406NB9B ;Install new upper rack spray arm cycle test OK
Steve G.
RANGE GE JBP35DM1WW Customer need switch. Customer is going to repair himself. Tech got part number for the customer.
Steve G.
DRYER SAMSUNG DV395ETPAWR/A1 Customer states that the dryer will not turn on. After checking several things the customer needs motor assy. Customer is not going to repair the unit. Verbal est of 450
Steve G.
DISHWASHER KITCHENAID KUDC10FXSS4 Customer states that the unit stop in mid cycle. Found that the inline fuse was blown. Installed new fuse. Cycle.; pckd up 1 W10258275 (bi-metal)
Shawn H.
WASHER FRIGIDAIRE FWS235RFS6 "Checked unit and found machine leaking from tub seal and noise coming from trunnion/transmission. Unit needs transmission, trunnion, outer tub bearing, and tub seals. 18 year old unit in laundry room. Due to age and cost of repair I do not recommend fixing unit. ; rqstng P&A on 1 131545101 (trunnion) and 1 134737100 (transmission kit) and 1 3204405 (UPPER SPIN BEARING) and 1 5303279394 (seal,tub), states that autho needed"
Steve G.
REFRIGERATOR SAMSUNG RF4289HARS/XAA Customer states the unit is not making ice. Installed new ice maker. Cycled unit. ; pckd up 1 DA97-07365C (ICE MAKER )
Steve G.
DRYER SAMSUNG DV456WHDWR/AA Customer had an HE error code on the dryer. Found that the thermistor was out. Installed new thermistor cycled unit test ok.Adv customer that the house vent needs clean out with bush/snake. Adv customer it is a fire hazard and not to use the unit until it is clean out. ; pckd up 1 DC32-00007A (thermistor)
Steve G.
REFRIGERATOR BOSCH B21CL80ASNS/03 Customer states that the ice try sometimes has clumpy . Customer has 62 pounds of pressure. Possible that the water is dripping out of the ice mold and drips onto the ice in the tray and freezes.
Steve G.
REFRIGERATOR SAMSUNG RF20HFENBBC/US 50 Customer states that the delivery team removed the freezer handle and when they tried to reinstall the nut that holds the bolt fell down and they where not able to reattach the handle. Tech was able to remove the top cover to each hinge and move the nut over and reattach the handle. Ticket number 4150904769
Shawn H.
REFRIGERATOR SAMSUNG RF28HMEDBWW/AA "Checked unit and noise is from evaporator fan. Unit has 25E and 22E codes. 25E is a fridge defrost error and 22E is fridge evap fan error. Removed evap cover to inspect. Defrost heater is good, bi metal is good. No loose connections. Some frost build up around lines coming in from back. Insulated more around lines and 2 cracks I found. Unit needs defrost sensor for fridge section. Not a recall. Separate issue causing noise then last time. ; ordrng 1 DA32-10104N (temp sensor)"
Shawn H.
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA Checked unit and found error code 40e. Ice room fan error. Checked ice maker and found fan inop. No ice build up around fan motor. Replaced auger assembly and ran to test. All ok no more noise. Not the same problem as before. Previous noise was from the fresh food evaporator fan motor. ; used 1 DA97-12540G (AUGER) from stock
Steve G.
WASHER KENMORE 110.280427 Customer states that she is getting an F51 error code. Customer needs stator rotor and RPS sensor . Tech hand spun the drum and customer also needs outer tub. Just labor is $400. Customer is not going to repair the unit.
Shawn H.
DISHWASHER LG LDP6796BD "Upon arrival unit had no power. Checked for voltage at junction, 0 volts. Unit is wired with a cord to an outlet. Had no power at outlet but then I did after testing outlet. Advised customer to have outlet repaired. Ran unit to test now that it has voltage. Unit operates fine. Issue is with household electric."
Steve G.
DISHWASHER BOSCH SHU43C02UC/17 Customer states that the unit will not respond to several buttons. Customer needs main board. Unit is 14 years old. 647476. 225.97that part is NLA. When you pull up the parts it said to call BSH.If Bosch does covers the part but not the labor. Customer was give a labor of $`145 plus tax.
Shawn H.
ELECTRIC RANGE FRIGIDAIRE FGES3065KFF Installed all provided parts and ran to test. Unit heats and all functions work properly. Ne console had a crack on the edge. Unit needs another console. Box wasnÍt damaged and I didnÍt drop it. ; ordrng 1 318922136 (panel assembly)
Shawn H.
WALL OVEN MAYTAG MMW5530DAB Customer states that broiler stays on constantly in bake cycle and burns top of food. Found shorted wire at broiler element at rear. Repaired and ran to test. Broiler still runs constantly. Unit needs main control. Relay is shorted and sending voltage to broiler all the time. ; ordrng 1 W10757354 (cntrl-elec)
Steve G.
DRYER SAMSUNG DV42H5200EP/A3 Customer states unit is not heating.; Found the end of the Cord had a burnt end. Did plug in so i was able to check power and check ok. Found that the heater had shorten out. Installed new neater and cycled. Unplug the unit due to the plug and also customer did not have stress clamp. Customer stated that he is going to install new cord. ; pckd up 1 DC97-14486A (HEATER )
Shawn H.
DISHWASHER BOSCH SHP68T55UC/01 Checked unit and found water leaking at drain pump just installed. Cleared base of water and inspected pump. Pump was not fully seated on installation. Reinstalled pump correctly and ran to test. Unit has a leak from the drain hose where it goes into the cabinet under the sink. Patched leak for now but unit needs drain hose as well. ; ordrng 1 1111DRAINHOSE (DRAI HOSE)
Steve G.
RANGE GE JBP78WY5WW11 Customer states that the unit starting sparking. Installed new bake element. Cycled; pckd up 1 WB44X10016 (range bake element)
Steve G.
RANGE KITCHENAID KEMC308KSS03 Customer states the oven is not heating well.. installed new temp sensor cycled unit test OK; pckd up 1 W10131825 (sensor)
Steve G.
REFRIGERATOR WHIRLPOOL GI5FSAXVY00 Installed new dispenser paddle assembly cycle unit test OKAutho 545casm
Shawn H.
DISHWASHER BOSCH SHX3AR75UC/21 Installed all provided parts and ran to test. Unit is heating fine now. All ok. Please mail out the invoice. Please mail out invoice.
Shaun S.
DRYER MAYTAG DE610. 01 Found unit has a bad heating element that needs to replaced; ordrng 1 WPY303404 (heater asy)
Steve G.
REFRIGERATOR FRIGIDAIRE LGHB2869TF1 Install blower icemaker cycle unit test OK
Shaun S.
DISHWASHER FRIGIDAIRE FDB636GFS5 "Found thatbwash motor not running up to speed causing unit not to wash dishes properly ; rqstng P&A on 1 WASHMOTOR, states that autho needed"
Steve G.
REFRIGERATOR LG LFXS26596S/00 Customer states that the unit has ice build up on the back wall. Coming form splashing from the ice maker. Cycled ice maker. Customer does have very high water pressure. Cycled ok.
Steve G.
DISHWASHER LG LDT4555ST Customer states that the unit will not start. After she hits normal on the dishwasher and closed the door the numbers just flash. Found a loose wire to the lock assembly push wire back into connector cycled unit test OK
Steve G.
WASHER SPEED QUEEN AWNE82SP113TW01 Customer states that the unit is leaking. Found that loose hose clamp on the drain pump. Tighten up. Load test.
Steve G.
REFRIGERATOR SAMSUNG RFSSKREDBSR/AA 05 Customer states that he unit is leaking water from the dispenser. Found ice build up around ice room fan. Thawed out the ice and did seal up the air gaps in the ice room.
Shaun S.
ELECTRIC RANGE FRIGIDAIRE FFEF3003RBA Pre-ordering a n w left font burner and burner block; ordrng 1 BURNERBLOCK and 1 LEFTFRONTBURNER
Steve G.
DISHWASHER KITCHEN AID n/a Customer states that the unit is not drying and that the unit has a bad odor. Did clean and show that customer that they have to clean out the filter and plus they did not have jet dry in the dispenser. Gave customer help tips on use and care.
Steve G.
WASHER WHIRLPOOL WFW72;HEDW0 Installed new pressure switch and doorlock cycled unit test OK
Shaun S.
DRYER WHIRLPOOL WED4800VQ0 Unit has a defective door switch; ordrng 1 WP3406107 (switch-dor)
Steve G.
DISHWASHER KENMORE 665.12773K310 Customers upper rack wheels broke. Installed new upper rack upgrade kit test OK
Shaun S.
DRYER WHIRLPOOL WED9200SQ0 Found that 7nit has a defective thermal fuse and also needs a new thermistor tech is out of thermal fuse from truck stock; ordrng 1 THERMALFUSE and 1 THERMISTER
Shawn H.
DISHWASHER KITCHENAID KUDC10IXWH1 Unit leaking from right side. Found calcium and debris stuck under door sweep. Cleaned out door sweep and ran to test. No more leaks.
Shawn H.
DISHWASHER MAYTAG MDB4949SDM3 Installed new control and ran to test. All functions work as they should. All ok.
Shawn H.
RANGE GE CGS700P3M1D1 Installed all provided parts and ran to test. All ok.
Shawn H.
REFRIGERATOR FRIGIDAIRE LFSS2612TE0 "Checked unit and found loose wire to auger motor preventing ice from dispensing. Re-secured connection and ran to test. All ok. Unit has cubed, and crushed ice now. All dispenser operations work as they should."
Shaun S.
MICROWAVE WHIRLPOOL UMV1160CS-3 "Found unit makes a popping noise as unit is heating, needs a new mag tube and diode installed ; ordrng 1 DIODE and 1 MAGTUBE"
Shawn H.
RANGE HOTPOINT RB7340J8BWH He led unit and found loose terminals at bake element. Customer recently had element replaced by a family member. Repaired terminal ends and ran to test. Unit heats up to full temp now with no issues. All ok. Please mail out invoice.
Shawn H.
WASHER WHIRLPOOL WTW5000DW0 "Found F0E5 off balance. Ran unit in diagnostics to test. Whole tub does not spin in spin cycle. Clutch is good and shifting between agitate and spin fine. Attempted to remove washplate to inspect drive block but could not remove without possibly breaking. Quoting customer washplate, drive hub, and tub as worst case scenario and quoting washplate and drive hub as well. Customer does not wish to repair due to cost."
Shawn H.
WASHER GE GTW330ASK2WW Installed all provided parts and ran to test. All ok. Unit will complete cycle now.
Shawn H.
RANGE WHIRLPOOL WFE361LVB0 Checked unit and found control shorted-at broil element relay. Unit needs main control. Customer does not wish to repair due to cost. Please mail out invoice.
Shaun S.
RANGE KENMORE 790.9031301 "Upon arrival found that unit needs a new main board and overlay installed on unit; rqstng P&A on 1 EOC and 1 OVERLAY, states that autho needed"
Shaun S.
DRYER MAYTAG LDE9334ACE Upon arrival found that blower wheel is cracked and causing noise as unit is tumbling; ordrng 1 Y30386 (BLOWER WHEEL)
Shaun S.
REFRIGERATOR KENMORE 106.858021 Upon arrival found that imk will cycle through but not putting any after into imk due to bad inlet water valve ; ordrng 1 INLETWATERVALVE
Shawn H.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Checked unit over and found defrost tube at rear clogged causing defrost water to leak past and under machine. Cleared clog and all ok.
Shawn H.
WASHER FRIGIDAIRE ATF7000ES0 13 years old in laundry room. Customer states that unit will not spin with load in it. Customer ran unit with no load and it will spin just fine. Ran unit to test. When unit is pumping out water drain pump has an intermittent dead spot causing no drain. Unit wonÍt advance if it doesnÍt sense all the water gone. Replaced pump and ran to test. All ok. ; used 1 137221600 (DRAIN PUMP) from stock
Shaun S.
WASHER WHIRLPOOL 110.267525 Upon arrival found that unit will not go into high speed spin and has noise coming from motorUnit located in basement laundry approximately 7-8 yrs old ; rqstng P&A on 1 MOTOR and 1 TRANSMISSION
Shawn H.
REFRIGERATOR FRIGIDAIRE PHSC39EJSS1 Installed all provided parts and ran to test. All ok. Freezer temps should be back to normal in 24 hours.
Shaun S.
DRYER MAYTAG MDE7600AYW "Upon arrival ran and tested product and found there still is not proper air flow coming out of vent line all customer did was replace flex line and not clean vent going out of house, customer to clean vent"
Shaun S.
REFRIGERATOR FRIGIDAIRE FPSS2677RF1 Upon arrival found that unit is froze up due to bad bi metal and defrost timer ; ordrng 1 DEFROSTBIMETAL and 1 DEFROSTTIMER
Shaun S.
WASHER FRIGIDAIRE FLSE72GCSB "Upon arrival found that unit is need of new drive belt, ; ordrng 1 134511600 (v-belt)"
Shaun S.
DRYER MAYTAG LDE9334ACE "Removed and replaced blower wheel on unit, ran and checked out, unit checks ok"
Shaun S.
MICROWAVE SAMSUNG ME21H706MQG "Upon arrival ran and tested microwave and checked setting on unit, found that unit needs a new mag tube and diode; rqstng P&A on 1 DIODE and 1 MAGTUBE, states that autho needed"
Shaun S.
REFRIGERATOR KENMORE 106.858021 "Remove and replaced inlet water valve on unit, checks ok"
Shaun S.
WASHER LG WM3470HVA "Removed and replaced door boot on unit, ran and checked out, unit checks ok"
Shaun S.
WASHER WHIRLPOOL WFW9200SQA12 "Removed and replaced parts on unit, ran and checked out, unit checks ok"
Shaun S.
DRYER ROPER RED4516FW0 "Upon arrival found that thermal fuse was bad on unit, removed and replaced fuse ran and tested, unit checks ok ; used 1 3392519 (FUSE) from stock"
Shaun S.
REFRIGERATOR SAMSUNG RF260BEAESG/AA "Removed and replaced evap cover on fridge, cleaned drain unit checks ok upon techs departure"
Shaun S.
MICROWAVE SAMSUNG ME21H706MQG "Removed and replaced diode and mag tube on unit, ran and tested before reinstalling, unit checks ok upon techs departure"
Shaun S.
DRYER WHIRLPOOL WTE5500VQ0 "Upon arrival found that thermal cutout on back of dryer is bad, removed and replaced fuse, ran and checked operation; used 1 3392519 (FUSE) from stock"
Shaun S.
RANGE FRIGIDAIRE FFEF3016TS1 "Upon arrival reinstalled oven door handle on unit, tested and checked handle, had customer observe and check repair, unit checks ok"
Kevin S.
FREEZER FRIGIDAIRE LFFH20F3QWC "Upon arrival took temp checks of unit around 0 to -10F. Unit is cooling properly, has had no issue with it cooling. The green led status light is flickering and dim or going out. Will look to see if i can find new led light. ; ordrng 1 5304495394 (light signalGREEN LED)"
Shaun S.
RANGE FRIGIDAIRE FFEF3003UWB "Upon arrival found that unit doesnÍt have proper 240v to unit, causing it not to heat properly informed tenant and called landlord"
Kevin S.
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA "Icemaker compartment frozen up. Unable to remove bucket, had to thaw out unit using steamer. Finally removed bucket then took picture of situation. Samsung ticket number #4150914056; ordrng 1 DA82-02675A (SERVICE KIT)"
Shaun S.
RANGE MAYTAG MER5770AAW "Upon arrival found that unit has a defective eoc, price of eoc alone is $360.00, cust declines repairs at this time"
Kevin S.
RANGE SAMSUNG NE59J7630SG/AA "Unit control readout is flickering, Talked to Shari to confirm part numbers. Ordering membrane and display.; ordrng 1 DE07-00129A (DISPLAY) and 1 DG34-00030A (MEMBRANE FOR CONTROL)"
Shaun S.
WASHER FRIGIDAIRE FLSE72GCSB "Upon arrival installed new belt on washer, ran and checked unit in spin cycle, unit checks ok"
Shaun S.
REFRIGERATOR SAMSUNG RF263BEAESG/AA "Removed and replaced parts on unit, heckÍs ok"
Shaun S.
WASHER SAMSUNG WA50F9A7DSW/A2 "Upon arrival tech pulled agitator from machine and cleaned under agitator and agitator it self with garden hose on back of house, reinstalled agitator added cleaning agent unit checks ok upon techs departure"
Kevin S.
REFRIGERATOR FRIGIDAIRE LFSS2612TP0 Found the teeth/ grinding mechanism on the dispenser for ice bucket bent and coming into contact with another. Pic attached. Will need to order new ice bucket. Manufactured in 8-17 but purchased 2-19. POP pics attached. ; ordrng 1 241860803 (ice container asm)
Shaun S.
DISHWASHER KITCHENAID KUDL03IVBLO "Upon arrival tested unit and found that unit has a bad main board gave customer est for repair, declines at this time"
Kevin S.
REFRIGERATOR WHIRLPOOL WRS325FDAW04 "Replaced water valve, had customer dispense water, checked for leaks, None. Upon unboxing the icemaker discovered that the water hopper inlet is cracked. Will return and need exchanged for new part.; saved tckt"
Shaun S.
WASHER SPEED QUEEN AWNE9RSN115TW01 "Upon arrival found that top of ring around tub rubbing against the top of unit, made adjustments to tub ring got banging noise to stop, error code stands for a issue with door lock but at this time unit locking and unlocking just fine if issue persis tech will need a new lid lock for repair"
Kevin S.
DRYER SPEED QUEEN DR7000WE "Called and talked to Kendall he is not sure about this, he is going to check and let me know tomorrow.; saved tckt"
Kevin S.
REFRIGERATOR WHIRLPOOL WRF736SDAM13 "Upon arrival put unit into diagnostics found E2 error. Customer had done prior diagnostics and was unable to get unit to harvest, however unit still tries to fill causing water to splash out and into the bucket. Manually turned icemaker off. Ordering new icemaker.; rqstng P&A on 1 WPW10764668 (ice maker)"
Kevin S.
DRYER KENMORE 110.6120201 "Found thermal fuse and high limit open. Found heating element shorted to the casing. Replaced parts as noted. Explained in detail about the repair to customer. Also unit has semi rigid venting which is good however the venting setup has the dryer sticking forward in the aisleway more so... suggested not to push back too tightly which could very well have caused the issue with the heating coil grounding out. Unit checks ok, unit is heating and cycling geat off properly. Had put on part ending 7134... please order new for truck stock.; ordrng 1 WP3387134TS (thrmst-fix), used 1 279816 (HI LIMIT AND THERMOSTAT KIT), 1 279838 (ELEMENT), and 1 3392519 (FUSE) from stock"
Shaun S.
ELECTRIC RANGE FRIGIDAIRE FFEF3003RBA "Removed and replaced left front burner switch on u it along with oven thermostat ran and checked out, unit checks ok upon techs departure"
Kevin S.
REFRIGERATOR SAMSUNG RF261BEAEWW/AA "Upon arrival took temp checks in Frig ok around 37 to 40. Freezer temps at 0-5F. Customer complaint was noticing at times condensation on bottles and products in frig. Unit has done this since day one. Explained details about humidity, frequent in and out of frig, amount of food stored etc. Found energy saver feature on, turned off... this will help during this time of year. Will have customer continue to monitor unit. Unit checks ok. Ticket #4150897073"
Shaun S.
WASHER MAYTAG MVWB765FW2 "Removed and replaced lock assm on u it, ran and checked out washer, unit checks ok upon techs departure"
Kevin S.
WASHER AMANA NTW4880YQ0 "Unit will only work in spin mode. If you adjust the timer to any other setting it does nothing. Suspect bad timer or pressure switch. Talked to Joe in maintenance said to go ahead with repair, if not needed will return other part. Ran CC on file for service call.; ordrng 1 WPW10175553 (timer) and 1 WPW10403280 (switch-wl)"
Kevin M.
REFRIGERATOR WHIRLPOOL WRS325FDAM02 Water line is broke inside the door; ordrng 1 WPW10397435 (fitting)
Kevin M.
REFRIGERATOR FRIGIDAIRE FRT18G4A00 kitchen 15-20 yrs drain tube is leaking would need replaced; ordrng 1 DRAINTUBE
Kevin M.
REFRIGERATOR SAMSUNG RF28N9780SR/AA Called Samsung tech line to get what DISP assy on left door ticket # Samsung will call office tomorrow for the ticket per Monique; ordrng 1 DA82-02377C (DISP ASSY)
Kevin M.
REFRIGERATOR GE PFSF5RKZABB Wrong part in package ; saved tckt
Kevin S.
DISHWASHER BOSCH SHX68T55UC/01 "Upon arrival customer claims unit has been acting up sparingly. Unit seems to fill and wash ok, but issues draining?. Checked drain filter found small zip tie in unit, removed from filter. Checked with hand for other blockages none. Nothing was on display at the time. Was able to put unit into a drain without issue. Then proceeded to put unit into a express wash. Unit filled and washed without issue. Customer claims, unit will show up with water tap error. Then proceeded to put unit into a normal wash, unit filled and washed, let run for 10mins while researching the issue. Opened door, evrything is washing properly closed door unit started washing again. Customer has larger family, older teenager had checked drain line and water underneath in basement crawl space. After extensive testing on various cycles could not get the error code to come up. Customer claims sometimes unit will come up with that message and continue to run and finish cycle.
Kevin M.
REFRIGERATOR SAMSUNG RF28K9380SR/AA Unit needs repaired per ice maker bulletin ASC20170602002; rqstng P&A on 1 DA82-02653@ (IMK SERVICE KIT) and 1 DA97-14474C (BUCKET)
Kevin S.
DISHWASHER FRIGIDAIRE FDB1500LFS2 Upon arrival found unit would fill and drain but not wash properly. Wash motor just hums. Unit needs new wash motor and 2 door springs as one is missing and the other is stretched badly. Making estimate in system and gave customer hand written note estimate. He will contact his home warranty company and go from there. Given the condition and age and new cost of unit its not adviseable for repair.
Kevin S.
REFRIGERATOR WHIRLPOOL WRS325FDAB02 "Replaced icemaker, manually cycled, unit harvested and filled ok."
Kevin S.
DISHWASHER KITCHENAID KDFE104DWH3 Replaced sump and motor, ran unit several times filling, wash, and draining ok. No leaks. Worked with customer, they will continue to monitor for any issues. Unit checks ok."
Kevin S.
WASHER WHIRLPOOL WTW4800BQ1 Replaced control put unit into a calibration mode. Then proceeded with auto diagnostics test. Unit checks ok.
Kevin M.
REFRIGERATOR SAMSUNG RS265TDBP/XAA 01 Ff fan assy is locked up ; ordrng 1 DA97-08724N (FF FAN ASSY)
Kevin M.
REFRIGERATOR SAMSUNG RF20HFENBBC/US Freezer handle hinge is broke in the door; ordrng 1 FZDOOR (FZ DOOR)
Kevin S.
REFRIGERATOR SAMSUNG RT21M6215SG/AA "Replaced parts, checked to make sure evap fan was running properly and unit was cooling. Set frig on coldest setting and power cool mode and explained tod customer so that unit would cool down quicker. Told customer to monitor and go from there."
Kevin M.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Unit needs repaired per ice maker bulletin; ordrng 1 DA82-02673A (IMK KIT) and 1 DA97-14474C (BUCKET)
Kevin M.
REFRIGERATOR LG LFX25976ST/00 Called tech line need to replace gaskets for ice room called HBW-Todd- no deductible due to recall auth#382949718885; ordrng 2 ADX73571201 (GASKETS)s and 1 MDS62111103 (GASKET ICE ROOM DOOR)
Kevin S.
REFRIGERATOR WHIRLPOOL ED20PKXXW00 "Upon arrival unit not cooling in both freezer or frig section. Customer claimed noticed around sunday that unit was not cooling. Compressor appears to be running, and evap fan working. It appears a sealed system issue, talked to owner Kathy Graham on the phone in detail. Unit was manufactured in Aug 1991. Owner will look for replacement."
Kevin M.
REFRIGERATOR GE A4425GDTAWW "Def heater is burnt up; ordrng 1 WR51X10055 (heater,defrost)"
Kevin S.
DRYER WHIRLPOOL WED8000DW1 "Upon arrival turned drum by hand. Unit definitely had a screetching noise. customer claims noise was still there after tech left. Open up unit found idler pulley with alot of wear. Replaced witth truck stock. Checked all 6 rollers. The front bulkhead rollers removed and added sylglide for lubricant. Explained everything in detail to customer wife and showed her. Put unit back together checks ok. No noises, showed customer.; used 1 W10837240 (BRACKET) from stock"
Kevin M.
REFRIGERATOR ULINE n/a Installed new door needs new lower hinge; ordrng 1 LOWERDOORHINGE (LOWER DOOR HINGE)
Kevin S.
DRYER SAMSUNG DV45H7000EW/A2 Found heating element open. Replaced with truck stock. Unit checks ok.; used 1 DC97-14486A (ELEMENT) from stock
Kevin M.
REFRIGERATOR GENERAL ELECTRIC DSE25JSHECSS Ice maker is locked up ; ordrng 1 WR30X10093 (icemaker asm)
Kevin S.
REFRIGERATOR FRIGIDAIRE FFHB2750TD3 "Found fill tube frozen replaced with truck stock kit per bulletin, used tape to insulate. Put icemaker in diagnostics, unit filled and harvested ok.; used 1 5303918860 (FILL TUBE) from stock"
Kevin S.
REFRIGERATOR FRIGIDAIRE LFSS2312TP0 Customer claims had unit for around a year burt only recently have had water hookup for icemaker. Unit made a couple batches of ice then stopped working. Also noted water then overflowed from hopper because ice was not harvesting. Replaced Im from truckstock. Manually cycled unit harvested and filled ok.; used 1 241798224 (IMK) from stock
Kevin M.
REFRIGERATOR FRIGIDAIRE FGHC2331PFAA Put permagum around capture and evaporator tubing to muffle the sound of the refrigerant please send cust a copy of the receipt
Kevin M.
REFRIGERATOR GENERAL ELECTRIC DSE25JSHECSS Installed new IMk and checks ok
Kevin M.
REFRIGERATOR KENMORE 596.735032 Def sencor is open and def brd not advance properly; ordrng 1 DEFSENCOR and 1 W11227239 (cntrl-elec)
Kevin M.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Installed ff fan and bimetal and checks ok
Kevin M.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Ff FZ assy is locked up and bimetal out cust paid in full; ordrng 1 DA47-00243K (BI METAL) and 1 DA97-13757A (FF FAN ASSY )
Kevin M.
REFRIGERATOR FRIGIDAIRE FGHC2331PFAA Installed control brds and checks ok
Kevin M.
REFRIGERATOR GE GNE27JMMAFES Installed brds and checks ok
Kevin M.
REFRIGERATOR MAYTAG PTBI953DRW Unit needs bimetal and def heater; ordrng 1 WP61002045 (heater- de) and 1 WP61002992 (thermostat)
Kevin M.
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA Installed new IMk and checks ok; used 1 DA97-07603BPW (IMK) from stock
Kevin M.
REFRIGERATOR KITCHENAID KRMF706ESS00 Adrian replaced light switches and cont brds need to replace wiring harness into the pantry drawer try to get wiring harness and back out ASAP Please; ordrng 1 W10512203 (harns-wire)
Kevin M.
REFRIGERATOR AMANA ARSE665BW Unit on gfi circuit cust to get it off that circuit
Brad A.
REFRIGERATOR SAMSUNG RS261MDWP/XAA "Found condenser fan not spinning, found wrong voltage being sent from main control board, ordered control board and condenser fan. Located in the kitchen. Manufactured 3, 2012. Informed customer to unplug unit until repair is complete due to water overflowing drain pan. ; rqstng P&A on 1 DA31-00146B (CONDENSER FAN) and 1 DA41-00669A (MAIN CONTROL BOARD)"
Kevin M.
REFRIGERATOR SAMSUNG RS25H5000SR/AA Install new freezer door and checks OK
Kevin M.
REFRIGERATOR KITCHENAID KRMF706ESS00 Installed new wiring harness per tech line and lights are working and told cust to give it 24-48 hrs to get back to normal temps rebooted system
Kevin M.
REFRIGERATOR FRIGIDAIRE FFHS2611PF7 IMk not advancing properly called AHS-Darica-143DCHM; used 1 241798224 (IMK) from stock
Kevin M.
REFRIGERATOR FRIGIDAIRE FFTR1814QW4A Adjusted ff door gasket and cleaned out air tower and damper area and checks ok
Brad A.
DRYER SAMSUNG DV50K8600EV/A3 "Found unit turning off unexpectedly, needs main control board, found door gasket not seating properly. Ordered control and door gasket. Located in laundry room, manufactured 12/2016; rqstng P&A on 1 UNKNOWN (MAIN CONTROL BOARD) and 1 UNKNOWN (DOOR GASKET)"
Brad A.
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA "Found door making loud squeaking when closing, ordered door with hinge parts.Located in the kitchen. Manufactured 10/2017; saved tckt"
Kevin M.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Installed we and reservoir was frozen up and adjusted the temps checks ok
Brad A.
WASHER FRIGIDAIRE EFLS617SIW0 "Found dispenser tray still full of water after cycle completes. Ordered dispenser housing and valve. Located in laundry room, manufactured 2018; rqstng P&A on 1 5304506505 (DISPENSER HOUSING)"
Brad A.
MICROWAVE FRIGIDAIRE GLMV169DBD "Found door and handle broken, customer wants door replaced, ordered new door.; ordrng 1 5304441374 (DOOR)"
Kevin M.
REFRIGERATOR FRIGIDAIRE FGHS2631PF4A Adjusted the EVAP fan & cust going to thing about getting control brds
Brad A.
DISHWASHER WHIRLPOOL DU1055XTVS2 "Collected Deductible 100Found unit leaking, found tub seal worn, not seating properly, console and latch not allowing door to close properly. Needs console, latch, and tub seal. Located in the kitchen, manufactured 2009; rqstng P&A on 1 8193882 (LATCH) and 1 W10542314 (TUB GASKET) and 1 WP8524471 (LATCH) and 1 WPW10459139 (CONSOLE)"
Brad A.
DISHWASHER LG LDT9965BD "Found rinse aid dispenser will not dispense properly, ordered dispenser assembly. Located in the kitchen, manufactured 2015; rqstng P&A on 1 UNKNOWN (DETERGENT DISPENSER)"
Kevin M.
REFRIGERATOR WHIRLPOOL WRF560SMYM05 Def drain was plugged up cleaned out and adjusted the grometand checks ok send cust a receipt
Brad A.
REFRIGERATOR FRIGIDAIRE FGHF2366PF8A Found upper drawer in freezer has broken rail on the right side. Ordered new rail.; ordrng 1 241894228 (SLIDE RAIL)
Kevin M.
REFRIGERATOR FRIGIDAIRE FFHS2611PF7 Adjusted the fill to the ice maker and checks ok
Brad A.
DISHWASHER WHIRLPOOL KDFE104DSS2 "Installed new control, unit will not power on, ordered user interface.; rqstng P&A on 1 WPW10537336 (USER INTERFACE )"
Kevin M.
REFRIGERATOR SAMSUNG RF260BEAESR/AA Installed new Mullion and checks ok
Kevin M.
REFRIGERATOR SAMSUNG RF23HCEDBBC/AA Error codes 22-25-40 and needs repaired per ice bulletin aSC20170602002-
Brad A.
REFRIGERATOR FRIGIDAIRE LFSS2612TF0 They need to reschedule; saved tckt
Kevin M.
REFRIGERATOR FRIGIDAIRE FFHB2740PSBA Installed new gasket & main control brd and checks ok
Kevin M.
REFRIGERATOR KITCHENAID KFCS22EVMS8 Install rails and support gears and freezer door is shut in properly now
Kevin M.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Called LoweÍs Ext service-Rhonda-about sealed system leak non repairable
Brad A.
REFRIGERATOR SAMSUNG RTW4516FW1 "Found transmission leaking oil, agitator is slipping, ordered gearcase, agitator, splutch, and tub seal. Located in laundry room, manufactured 9/2017Double labor on this job.; rqstng P&A on 1 285565 (AGITATOR) and 1 W10324647 (TUB SEAL) and 1 W10721967 (SPLUTCH ) and 1 W11255272 (GEARCASE)"
Kevin M.
REFRIGERATOR WHIRLPOOL ED5FVGXWS00 Installed DISP front and checks ok
Kevin M.
REFRIGERATOR FRIGIDAIRE FFHI1832TS0 Installed compressor and and charged system and checks ok
Brad A.
MICROWAVE GE JNM1851SM4SS "located in the kitchen, manufactured 3/2011Found smart board not sending proper voltage to transformer, needs new smart board. Collected 100.00 deductible ; rqstng P&A on 1 WB27X11070 (SMART BOARD)"
Brad A.
DRYER ROPER RED4516FW0 "Found handle not loose, not staying on door properly, ordered new handle.; ordrng 1 W10861225 (HANDLE)"
Brad A.
REFRIGERATOR FRIGIDAIRE LFHG2251TF3 "Found ff section freezing food on top and middle shelves. FF thermistor out of ohm range, installed new thermistor, unit checks ok.; used 1 5303918775 (THERMISTOR) from stock"
Brad A.
DISHWASHER ELECTROLUX FBD2400KW12B "Installed new spray arm, unit checks ok."
Brad A.
MICROWAVE MAYTAG MMV1174FW-2 "Installed new driver, ring, and turntable, unit checks ok."
Brad A.
REFRIGERATOR FRIGIDAIRE FGHF2366PF8A "Installed new slide rail, unit checks ok."
Brad A.
MICROWAVE MAYTAG MMV1174FW-2 "Unit is out of warranty, working properly, is missing turntable, ring, and driver. Ordered all three parts.; ordrng 1 WPW11245707 (DRIVER) and 1 WPW11252182 (RING) and 1 WPW11367904 (TURNTABLE)"
Brad A.
WASHER SAMSUNG WF45R6100AC/US "Unit will not drain, found drain pump will not spin with proper voltage applied.Samsung ticket# 4150898590; ordrng 1 UNKNOWN (DRAIN PUMP)"
Brad A.
DISHWASHER GE GDF520PGJ4WW "Unit continues to run after cycle completes, beeping during middle of the cycle.talked to Techline, was informed to replace main board, user interface, and door wire harness. Located in the kitchen, manufactured 10/2017; rqstng P&A on 1 WD21X22596 (HARNESS) and 1 WD21X23463 (USER INTERFACE) and 1 WD21X24798 (MAIN CONTROL)"
Brad A.
DISHWASHER LG LDF8874ST "Installed new drain pump, motor, and main control, unit is working properly."
Brad A.
MICROWAVE SAMSUNG ME18H704SFS "Found turntable making noise while spinning, not seating properly. Ordered turntable and ring. Samsung ticket # 4150898334; ordrng 1 UNKNOWN (TURNTABLE) and 1 UNKNOWN (TURNTABLE RING)"
Brad A.
REFRIGERATOR GE TFX25ZPZBAA "Found ice frozen on freezer floor, water dripping out due to evaporator drain being clogged, steamed ice in area, cleaned out drain. Unit checks ok."
Brad A.
DISHWASHER ELECTROLUX FBD2400KW12B "Found lower spray arm not seating properly, ordered new spray arm.; ordrng 1 5304518927 (SPRAY ARM)"
Brad A.
DRYER SAMSUNG DV52J8700GP/A2 "Found clothes stuck in blower wheel, removed obstructions, unit checks ok."
Brad A.
WASHER GE GTWN4250D1WS "Found start button not working properly, ordered switch and control. Located in laundry room. Manufactured 2014; rqstng P&A on 1 WH01X10088 (SWITCH) and 1 WH12X10614 (CONTROL)"
Brad A.
WASHER GE GTW680BSJ5WS Found unit leaking oil from gearcase. Needs new gearcase and dampers.ordered gearcase. Unit located in the laundry room.manufactured 1/2018; rqstng P&A on 1 UNKNOWN (GEARCASE)
Brad A.
REFRIGERATOR FRIGIDAIRE LFHB2741PF "Installed new main board and icemaker, unit checks ok."
Brad A.
REFRIGERATOR WHIRLPOOL 106.577047 "Found freezer drain clogged, thawed and cleaned out evaporator drain, unit checks ok."
Brad A.
DRYER ROPER RED4516FW0 "Installed new door handle, unit checks ok."
Brad A.
WASHER MAYTAG MVWB765FW0 "Installed new gearcase and clutch, unit is working properly. Checks ok."
Brad A.
MICROWAVE SAMSUNG ME18H704SFS "Installed new turntable and ring, unit is working properly."
Brad A.
RANGE GE JBP79W0B4WW "Found touch panel unresponsive, the control board is NLA, unit is not repairable."
Brad A.
REFRIGERATOR GE GIE21GTHCWW "Found water line to icemaker frozen, causing water to leak when icemaker called for water, thawed water line to free it up. Found water pressure to water line to high, adjusted pressure to normal. Unit checks ok."
Brad A.
REFRIGERATOR FRIGIDAIRE FFTR1821QB9B "Found evaporator freezing up, installed new timer, bi-metal, and heater, unit checks ok."
Brad A.
WASHER SAMSUNG WF45R6100AC/US "Installed new drain pump, unit is draining properly, checks ok."
Brad A.
WASHER ROPER RTW4516FW1 "Found timer knob not turning timer properly, installed new knob, unit is working properly.; used 1 WPW10711289 (TS) (KNOB) from stock"
Brad A.
REFRIGERATOR BOSCH B21CT80SNS/02 "Installed new icemaker, unit checks ok."
Brad A.
WASHER MAYTAG MVWC565FW1 "Unit checks ok, all operations working properly. Unit is out of warranty. Please change customer to Lowes."
Brad A.
DISHWASHER KITCHENAID KUDI01ILBL4 "Found 90 degree brass fitting leaking due to worn threads, informed customer to replace fitting."
Brad A.
DRYER SAMSUNG DV42H5000EW/A3 "Found idler pulley squealing, Installed new pulley. Unit checks ok.; used 1 DC93-00634A (IDLER PULLEY) from stock"
Brad A.
DRYER WHIRLPOOL GEW9250PW1 "Installed new door switch, unit is working properly."
Brad A.
DRYER GE DBSR463EG5WW "Installed new knob and clip, unit is working properly. All operations check ok."
Tim R.
DISHWASHER THERMADOR DWHD640JPR/72 Checked unit over found that glass had gotten inside of the drain pump and screen. Cleared glass and reprogrammed control. Checks ok