Local Reviews
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Tim R.
WASHER WHIRLPOOL WTW5100HC0 Replace parts listed checks OK
Tim R.
DRYER SAMSUNG DV5451AEW/XAA Replaced shorted heater. Checks ok; used 1 DE486A (ELEMENT) from stock
Steve M.
REFRIGERATOR GE GFE28GSKISS Unit stopped cooling In freezer. Noticed some ice build up in freezer fan. Unit is cooling now and no signs of failure. Door tracks and everything clear. Need to catch the unit in failure to properly diagnose
Steve M.
WASHER MAYTAG MVWB765FW0 Water inlet error and temp error. Found seized water valve. Replaced. Checked unit. Tests ok; used 1 W11165546 (WATER VALVE) from stock
Steve M.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Icemaker not working due to broken wire harness in lower door hinge. Repaired black and white wire test ran icemaker everything is functioning properly
Steve M.
REFRIGERATOR FRIGIDAIRE FFFU20F2VW0 Upon arrival found unit not cooling properly evaporator fan not running. Removed cooling duct and fan head voltage going to fan. Unplug the unit plugged it back in the fan started running. Found a ice formation at the bottom a fan that could’ve caused the unit to stop turning removed ice blockage everything checks fine at this time
Shawn H.
OVEN LG LRE30451SB/01 Installed new relay board and main control. Ran unit to test to verify heat. All ok.
Steve G.
RANGE SAMSUNG NE59J7630SG/AA Installed new display cycled unit test OK
Steve G.
REFRIGERATOR/TOP GENERAL ELECTRIC GTE18ETHPRWW Ice maker is over filling Installed new icemaker cycled unit test OK
Steve G.
DRYER GE GFD65ESPN0SN Customer states that the unit is not closing.. Found loose door hinge screws.. tighten up. Test ok
Steve G.
REFRIGERATOR SAMSUNG RF25J500DSR/AA 02 Customer states that the unit is loud. Found ice build up around the evap fan motor.
Steve G.
RANGE FRIGIDAIRE NO STICKER Customer states that the unit does not heat up well. Unit did not have a model tag. Called Cassie adv. that the unit did not have a model tag so we are unable to look up part for the repair;.
Shawn H.
REFRIGERATOR MAYTAG MFW2055FRZ00 Installed all provided parts. Unit is running and cooling as it should. No more noise from fan. Advised customer that temps would be within normal in 24 hours. All ok.
Steve G.
REFRIG/SIDE-BY-S GENERAL ELECTRIC GSE25GGHNCWW Customer states that the unit is not freezing the ice cream. Remove the back wall to expose the evaporator and noticed that the unit has a restriction . Customer is calling vendor.
Steve G.
REFRIGERATOR WHIRLPOOL WRF757SDEM00 Unit is leaking. Found the refrigerator section defrost drain line is clogged. Removed back section and removed drain cover. Thawed out and flush out with hot water. Cycled.
Steve G.
WASHER GE GFW650SPN0SN Customer ask to switch door on dryer and swap the washer and dryer around.
Shawn H.
OVEN LG LRG3061ST/01 Installed new oven igniter and preheated unit to 350 to test. Unit is heating up as it should and igniter is drawing correct amperage. No more F9 error. All ok.
Shawn H.
REFRIGERATOR KENMORE 253.533223 "Unit is 17 years old in barn. Upon arrival customer stated that both sides aren’t cooling properly. Unit is sitting at about 60 degrees in both sections. Compressor is running, condenser fan is running, evaporator fan is running, damper is operating correctly. Removed evaporator to inspect frost pattern. Unit has frost on the capillary tube only. No frost pattern across the rest of the evaporator. Unit has a leak in the system. Due to age customer does not wish to repair."
Shawn H.
DISHWASHER FRIGIDAIRE FFCD2413US2A "Installed wash motor and ran unit to test. Unit fills, washes, heats, and drains as it should. All ok."
Shaun S.
REFRIGERATOR SAMSUNG RF26VABWP/XAA "Removed and replaced main board on unit, ran and checked out, unit checks ok"
Shawn H.
DRYER GE GLEQ332AS2 "Upon arrival found start knob split and spinning on shaft. Turned shaft with pliers and unit started fine. Unit needs knob. Picked up from DAP and installed. All ok. Please mail out invoice. ; pckd up 1 134042800 (knob,rotary (wht))"
Shaun S.
WASHER GE GTW460ASJ8WW "Upon arrival could not duplicate noise customer was hearing tried running cycle and also rinse and spin cycle, no noise present at this time, tested with customer present"
Kevin S.
WASHER SPEED QUEEN AWNE9RSN115TW01 "Replaced upper control, did a quick rinse and spin. Unit checks ok."
Shawn H.
MICROWAVE KENMORE 790.8033331 "Upon arrival customer stated that unit sparks occasionally but doesn’t heat. Ran unit to test. No sparks but also low amp draw. All micro switches are good, good voltage from control to hv transformer, voltage to mag tube but no operation. Unit needs mag tube. Due to cost of repair customer is going to shop around and decide if they want to replace or repair."
Shawn H.
DRYER LG DLE3170W Upon arrival customer stated that unit heats but take several cycles to dry. Ran unit in timed dry on high heat to check temp as and air flow. Unit is cycling between 138-160 and has great air flow at exterior. Checked lint screen for blockages. None present. Checked for error codes none found. Moisture sensor is reading properly as are thermistors. Temps thermistors show on control match what I was getting at the exterior. Could not duplicate concern of long dry times. Advised customer to run unit and call in if problem reoccurs.
Kevin S.
REFRIGERATOR FRIGIDAIRE LFSS2612TE2 "Unit had water fill tube completely frozen up, prior to water was leaking and overflowing everywhere in and behind evap cover etc. removed all and cleared ice and steamed. Cleared fan evap etc. pulled fill tube cleared and checked for cracks. Installed all, of course customer had turned unit up all the way to highest settings, customer adult son said they had noticed water pressure been lower. Could not remove filter suspect it was frozen in place. Turned down settings to 5 for each compartment, told son to let it cool and balance out, later pull the water filter to check. Also customer has old copper line running to basement. Told him need to pull water line off and check water pressure in the bucket. Possibly low water pressure has caused this to happen. Unit checks ok."
Shaun S.
DISHWASHER FRIGIDAIRE FFCD2413UW0A "Removed and replaced both boards on unit, ran and checked out, unit checks ok"
Shaun S.
REFRIGERATOR KENMORE 596.729592 "Removed and replaced gasket on unit, checked for sealage unit checks ok"
Shaun S.
DRYER - ELECTRIC GENERAL ELECTRIC GTD45EASJ2WS "Removed and replaced parts on unit, ran and checked out, unit checks ok"
Kevin M.
REFRIGERATOR FRIGIDAIRE FFRU17B2QWD Installed evaporator coil and heat exchanger and recharge unit checked for leaks found no leaks at this time
Shaun S.
OVEN WHIRLPOOL GGE388LXQ03 "Removed and replaced switch membrane and also main board on unit, ran and tested unit checks ok"
Kevin M.
REFRIGERATOR GE GNE25JMKGFES Install new compressor and re-charged unit and checks OK
Shaun S.
WASHER WHIRLPOOL WTW7500GC2 "Removed and replaced inlet water valve on unit, ran and checked out, unit checks ok"
Tim R.
DISHWASHER FRIGIDAIRE FGID2474QF0A Replaced pressure switch. Checks ok ; ordrng 1 A00055406(TS) (SWITCH)
Steve M.
REFRIGERATOR SAMSUNG RF23M8070SR/AA "Icemaker is completely frozen over, need to install icemaker service kit; rqstng P&A on 1 DA82-02638A (I’M SVC KIT (MARCONE))"
Kevin S.
REFRIGERATOR LG LFXS28566M/00 "Replaced parts, tested unit. Checks ok."
Steve M.
REFRIGERATOR SAMSUNG RF20HFENBWW/US POWERCORD ground terminal is missing ; ordrng 1 3903-000796 (POWER CORD)
Steve G.
DISHWASHER - BUI GE PDT715SMN0ES Unit is loud in wash. ; ordrng 1 1111 (COMPLETE WASH MOTOR ASSY/.)
Steve G.
RANGE - ELECTRIC GE CHS950P2M1S1 Unit shuts off shortly after starting the oven or burners. Customer has to shut off breaker and it may sometimes work. The touch pad did not respond as well. ; ordrng 1 WB27X32103 (MAIN BOARD ON THE BACK ) and 2 WB27X32505 (LEFT AND RIGHT ENCODER)s and 1 WB56X32506 (USER CONTROL )
Kevin S.
WASHER MAYTAG A107 Unit is a very old Maytag washer probably over 30 years. Customer said unit seems to keep filling possible water level/pressure switch problem. Customer looking to get new washer.
Shawn H.
REFRIGERATOR SAMSUNG RF261BEAESR/AA "Unit is 4 years old in kitchen. Upon arrival customer stated that ice forms under deli drawer, frost built up in freezer and freezer ice maker is inop. Water is coming from the defrost drain. Drain is blocked causing water to overflow. Frost build up is due to w broken rail. The detention isn’t keeping the door shut. This allows warm air in with moisture. Ice maker will cycle but bonds up and is sluggish. Unit needs ice maker, drain kit, and both rails. Collected deductible by card.
Kevin S.
DISHWASHER BOSCH SHEM63W56N/13 "Found piece of plastic in drain sump area. Cleared and had unit fill,wash and drained ok. Collected service call fee."
Kevin S.
REFRIGERATOR SAMSUNG RF28HFEDBSR/AA "Ordered wrong evap cover, will send back. Installed old evap cover should be ok. Removed black tar junk , and cleaned of defrost thermistor. Made sure it was in correct position. Also increased, defrost time on unit through ui. Installed customers old evap cover. Charged labor."
Shaun S.
DRYER KENMORE 110.863708 "Upon arrival found that complaint given to us was not correct, unit is running and heating but timer not operating correctly and operating stat needs changed.....thermostat is NLA according to DAP and also by Shari. Collected deductible of 100.00 via check #555; ordrng 1 692226 (TIMER) and 1 694674 (STAT)"
Shaun S.
REFRIGERATOR FRIGIDAIRE FFFU13F2WW Upon arrival found that unit is operating normally now but customer stated that unit alarm goes off every other day and the only way to get it to stop is by unplugging and replugging back in....Contacted tech support and spoke to Gary and was asked to change out main board ; ordrng 1 5304521525 (BOARD )
Kevin S.
DISHWASHER WHIRLPOOL WDTA50SAHW0 "Dishwasher roller broken on upper rack. Gave estimate for new rack adjusters, via text to mother, as customer daughter was home.; ordrng 1 W10712395 (adjuster KIT)"
Tim R.
REFRIGERATOR ELECTROLUX PLHS269ZCB2 Replaced leaking icemaker. Checks ok; used 1 241798224 (ICE MAKER) from stock
Tim R.
DISHWASHER FRIGIDAIRE FGHD2433KF1 Checked unit over found that the unit was backing up into the dishwasher. Fixed drain hose setup and let customer know dispenser needed replaced. He wants to hold off on dispenser for now. Quoted 150 to install dispenser part included.
Tim R.
WASHER GENERAL ELECTRIC GTW720BSN0WS Nut came loose on bottom. Reattached nut. Checks ok
Tim R.
WASHER MAYTAG MVWB855DC3 Replaced parts listed. Checks ok
Tim R.
REFRIGERATOR KITCHEN AID KFXS25RYMS0 Cleared frozen drain. Checks ok
Tim R.
REFRIGERATOR GE GSS25GSHNCSS Replaced main control. Checks ok
Tim R.
REFRIGERATOR KITCHEN AID KSC525INSS01 Checked unit over found that the refrigerator had a plugged water line in the dispenser door. Cleared line. Checks ok
Tim R.
REFRIGERATOR KITCHEN AID KFCS22EVMS1 Reset control and unit started cooling compressor wasn’t running. Checks ok unit 10 years old in the kitchen
Tim R.
DISHWASHER KITCHEN AID KDTM404KPS0 Checked unit over found terminal on heater melted. Replaced terminal. Checks ok
Steve M.
WASHER WHIRLPOOL GHW9150PW4 Communication error. F11 MCU and CCU signal. Unit uneconomical for repair due to parts cost
Tim R.
REFRIGERATOR FRIGIDAIRE LGUB2642LF4 Replaced fill valve and icemaker. Ok
Steve G.
REFRIGERATOR WHIRLPOOL WRF535SMBM Unit will not stop making ice. Found that the metal arm came out of the hole. Reseated.
Tim R.
DRYER MAYTAG MEDB835DW3 Checked unit over found out the washer had been pushed back to far and was crushing the vent pull the washer out and adjusted vent. If customer continues to have issues with trying they need to have the inside of their vents cleaned in the building. No issues with the dryer
Steve G.
DRYER - ELECTRIC MAYTAG MEDB835DW4 "Motor just hums. Found that the blower wheel was cracked and got caught causing the motor not to turn. Installed new blower wheel, cycled. ; used 1 W697772 DN (BLOWER WHEEL) from stock"
Steve G.
DISHWASHER - BUI GENERAL ELECTRIC GDT535PSM4SS "unit is loud. Found that the motor is missing a bracket and is laying on the floor. Customer tried to use the unit and shut it off when it she heard the noise and did try it again. Customer never did a full load of wash due the noise. Customer is contacting the builder. Does not want repair."
Steve G.
WASHER WHIRLPOOL WTW5000DW1 Unit is hard to start and is getting loud. Calibrated the unit and cycled several times. Did remove some coins between the washplate and the spin basket.
Steve G.
REFRIGERATOR LG LFX31925ST/02 Installed new control panel for customer;.
Tim R.
REFRIGERATOR KITCHEN AID KRMF706ESS01 Replaced evaporator fan and cleared frost build up adjusted thermistor. Checks ok. Failure is due to normal wear and tear.
Steve G.
REFRIGERATOR SAMSUNG RF4287HARS/XAA 01 Freezer is not cooling as it should. Email customer est. Gave the customer an est. they are going to think about the repair. If they want repaired please preorder the parts.
Shawn H.
REFRIGERATOR FRIGIDAIRE FFHS2611PFEA Unit is 4 years old in kitchen. Upon arrival customer stated that at first both sides wouldn’t cool then freezer started cooling fine. Found evaporator damper not opening and not allowing air flow to fresh food side. Also found ice maker fill tube leaking and building up ice around fan. Suspect fan quit and caused no cool in both sections. Replaced ice maker fill tube and insulated around it. Replaced damper and ran to test. All ok. Advised customer that temps would be normal in 24 hours. ; used 1 241796401 (
Shawn H.
RANGE BOSCH HEI8054U/01 Installed 2 switches for left rear and right front burners. Cycled to test and all work as they should. All ok.
Shawn H.
REFRIGERATOR FRIGIDAIRE LFHB2751TF1 Upon arrival customer stated that even though unit doesn’t have a lower ice maker when the upper cycles water fills the freezer but no water to upper. Removed ice from freezer and pulled unit to inspect. Found upper and lower supply line swapped at valve. Attached lines to proper valves and cycled to test. All ok no more leaks.
Steve M.
REFRIGERATOR KITCHEN AID KRMF706EBS01 Installed new icemaker. Previous Icemaker not cycling properly. Not filling completely. Checked water pressure and test cycled. Have good water pressure.
Shawn H.
REFRIGERATOR WHIRLPOOL ASI2175GRS00 "Upon arrival found unit with hole in ice bucket. Replaced ice bucket and cycled to test. Nothing binding up, both cubed and crushed work as they should. All ok."
Shawn H.
DISHWASHER GE GSM603P-48AW Installed new sump assembly and ran to test. Unit is quieter than it was. No leaks all ok.
Shawn H.
DISHWASHER GENERAL ELECTRIC n/a Unit is 13 months old in kitchen. Ran unit in normal wash to test for leaks. Unit didn’t leak during cycle. Forced unit to drain to check for leaks from drain. No leaks. Ran cycle again and found small leak at door on the right. The unit wasn’t level so the door wasn’t sealing well on the right. Leveled unit and ran to test. No more leaks from machine. Customer states that it was a large leak and the machine wasn’t running when noticed. Advised customer that leak may be from other plumbing. Will call AHS to inform.
Shawn H.
WASHER FRIGIDAIRE FTF530FS3 "Unit is 11 years old in laundry closet. Found door switch getting voltage to it but not from it to timer. Unit needs door switch. Picked up from DAP and replaced. Ran unit to test. Unit will fill, agitate, drain, and spin as it should. All ok. ; pckd up 1 131763256 (DOOR LOCK)"
Shaun S.
DISHWASHER ESTATE TUD6710SQ0 "Upon arrival installed new water valve for customer, explained valve is in and wired up but they will have to get a plumber to hook up water supply to unit, contacted Chris was told that is not something that we do but a plumber would have to"
Steve G.
REFRIGERATOR FRIGIDAIRE FFTR1814TW0 Spoke to john at the warranty company and due to the conditions they are going to have another company out.
Shaun S.
WASHER GE WHDSR315D5WW "Upon arrival found that timer was not working on unit, removed and replaced timer on unit, rannand checked out, unit checks ok upon departure"
Shaun S.
WASHER SPEED QUEEN AWN63RSN115TW01 "Upon arrival found that inlet screen on back of valve clogged up, cleared screen ran and checked out unit checks ok"
Steve G.
OVEN GE JT5500SG6SS Installed new main board and upper and lower fan. Cycled.
Kevin S.
DISHWASHER BOSCH SHEM3AY56N/24 "Replaced parts, filled rinse aid, light was on but after filling the light went off. Unit checks ok."
Kevin S.
MICROWAVE GE JVM6175EK3ES "Replaced parts, spliced wiring. Tested unit checks ok, showed customer husband."
Shaun S.
DRYER GE GTD42EASJWW "Upon arrival ran and tested unit and found zero issue of any noise coming from unit, tried different cycles. Unit checks ok"
Tim R.
DISHWASHER BOSCH SHP7PT55UC/07 Checked unit over found unit needs new control and motor. Due to F09 error code. Unit is 5 years old in the kitchen. Control is NLA per DAP.; rqstng P&A on 1 12008381 (WASH MOTOR) and 1 12008382(NLA) (CONTROL)
Tim R.
REFRIGERATOR LG LFC25760SW Needs middle shelf and crisper shelf. Not normal wear and tear. Picture attached.; rqstng P&A on 1 3550JJ0009A (SHELF) and 1 3550JL1010A (CRISPER SHELF)
Steve M.
WASHER GENERAL ELECTRIC GTW335ASN0WW Washer is always going off balance and tearing close up found deformed agitator which needs replaced also recommend new suspension rods ; ordrd 2 WH16X26910 (rod & spring asm rig)s and 2 WH16X26911 (rod & spring asm lef)s and 1 WH43X26845 (agitator asm)
Steve M.
DISHWASHER FRIGIDAIRE FGID2466QF6A Spray arm came apart and melted to heater. Need new spray arm; ordrd 1 5304507158 (spray arm)
Steve M.
LAUNDRY CENTER FRIGIDAIRE FFLE3911QW0 Dryer shuts off after seven seconds of running. Unit just keeps beeping at you and will not start again recommend new control board. Five years old located in laundry room; rqstng P&A on 1 5304500452 (board CONTROL)
Steve M.
RANGE FRIGIDAIRE FEF336ECE Control pad and keyboard is not responding. Also guide gear for the door broken not allowing it to close; ordrd 1 3051163 (GUIDE GEAR) and 1 316220729 (OVERLAY) and 1 5304518660 (CLOCK ASSEMBLY )
Steve M.
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA "Install another flex zone control and LED lighting is still out on unit. Recommend new drawer with wiring harness; rqstng P&A on 1 DA82-02161N (FLEX ZONE DRAWER) and 1 DA96-00641B (HARNESS), states that autho needed"
Steve G.
REFRIGERATOR GE GFE28GYNBFS Customers builder got Ge to drop ship the door to the customer. Tech inspect the door and customer said it was ok. Customer also had a video of some fan noise. Tech order parts for unit. Tech will install fan and door at the same time. ; ordrng 1 WR60X29099 (refrigerator fresh f)
Steve G.
REFRIGERATOR/TOP GE GFE28GSKMSS Sometimes the lights come on and some times they don’t. Same with dispensing the ice. ; ordrng 2 WR23X29161 (fresh food door ligh)s
Steve G.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA 12 Unit is not making ice and the container is cracked. ; rqstng P&A on 1 1111 (ICE CONTAINER ) and 1 DA82-02673A (;ICE MAKER KIT)
Shawn H.
WASHER GE GTW220ACK6WW "Upon arrival found unit with F23, F27, F31, F29, and F28 errors. F23 is a critical lid lock failure code. Other codes are OBB and options codes. Unit won’t lock lid or senses lid closed. No signs of damage to lock. Getting voltage from control but no operation. This will prevent it from spinning out. Unit needs lid lock. Cannot test spin at this time. If lid won’t lock unit won’t spin. ; ordrng 1 WH01X27954 (lid lock quick relea)"
Shawn H.
RANGE PREMIER P36S328BP Installed spark module and ran to test. Unit will ignite but is extremely sluggish and does not strike as fast as the other module strikes. No loose wires or loose grounds. Reorder spark module. ; ordrng 1 2356 (spark module (PW))
Shaun S.
REFRIGERATOR GE TBF15SMC "Waiting for approval. Upon arrival found that unit has a defective fan motor evap, found that fan has been on backorder from April contacted Dap and Shari to confirm ; ordrng 1 WR60X30349 (evaporator fan motor)"
Shaun S.
DISHWASHER SAMSUNG DW80H9970US/AA "Unit needs new user interface board along with main board, customer getting error code for communication error ; ordrng 1 MAINBOARD and 1 USERINTERFACE"
Shaun S.
WASHER SPEED QUEEN AWNE9RSN115TW01 "Pre ordering boards for customer to fix spin issue with unit, spoke to customer over phone let them know we are ordering parts and will return ; ordrng 1 BOARDBEHINDCONSOLE and 1 MAINBOARD"
Kevin S.
WASHER WHIRLPOOL WTW8500DC2 "Lid lock has malfunctioned.; rqstng P&A on 1 W10810403 (lid lock assy)"
Kevin S.
REFRIGERATOR KITCHEN AID WRV986FDEM01 "Upon arrival took temp checks unit was at around 0F in freezer and low to mid 40s in fresh food section. Control was set to -2F and 36F. Evap,fan is running and you can feel air coming through the vents and icemaker vent. Did test 39 again this time unit showed defrost thermistor ok. saved tckt"
Kevin S.
DISHWASHER FRIGIDAIRE FGHD2465NW1A "Upon arrival customer claimed they had done 1 cycle of washing and it completed without issue... then later on unit started to try to run wash motor on its own so they had to turn off the breaker. Had customer power back on, indeed wash motor try to run on its own without water. Was able to get unit to cancel and run drain pump, then immediately goes back into running wash motor.; rqstng P&A on 1 154886103 (board MAIN)"
Kevin S.
REFRIGERATOR SAMSUNG RF25HMEDBSG/AA "Upon arrival took temp checks frig was ok freezer little warm around 12-15F temp customer had control set to 5F. Asked customer details on sound, hard to describe. Pulled out unit, unplugged, didnt hear anything abnormal.... waited couple of minutes, plugged back in... had to wait at least 10 mins or more for it to startup. Compressor started without issue at that time. Had not removed anything, noticed process stub pushing on back cover but didnt seem to make a difference. will leave open and will look to stop in couple of days to do some temperature checks. ; saved tckt"
Tim R.
RANGE SAMSUNG FTQ387LWGX/XAA Repaired wiring and switch assembly for front right burner. Checks ok
Tim R.
REFRIGERATOR KITCHEN AID KSF26C7XYY04 Checked unit over found unit wasn’t cooling has sealed system leak. Customer to decide on repair.
Tim R.
RANGE GE JGBS66REK3SS Checked unit over found that the unit was set up for natural gas and not LP. Wb49x26658 kit number . Burner kit for LP.
Tim R.
REFRIGERATOR SAMSUNG RS265TDWP/XAA Cleared frozen drain and installed heater. Checks ok.
Tim R.
DRYER WHIRLPOOL WED8900BC0 "Cleaned out internal vents inside dryer. Instructed customer to clean outside vents, checks ok"
Tim R.
DISHWASHER - BUI GENERAL ELECTRIC GDP665SYN2FS Replaced control. Checks ok.
Tim R.
WASHER KENMORE 110.2072299 Fixed lid switch. Checks ok
Tim R.
REFRIGERATOR FRIGIDAIRE FFHS2311PF5 Replaced icemaker. Check ok; used 1 241798224 (ICE MAKER) from stock
Tim R.
RANGE THERMADOR PG486GDBS/02 Replaced griddle switch. Unit did not send power to the ignitor or gas valve. Part repair was defective. Part still doesn’t work. I’m calling AHS to notify them. Part is still NLA.
Tim R.
REFRIGERATOR WHIRLPOOL GI5FSAXVY00 Replaced thermistor. Check ok
Tim R.
WASHER LG WM8000HVA Replaced pump housing and drain hose found small hole in drain hose. Checks OK
Tim R.
REFRIGERATOR MAYTAG MSD2456DEW Replaced drip pan and valve. Checks ok
Tim R.
MICROWAVE GENERAL ELECTRIC JVM7195SK5SS Adjusted door switches. Checks ok
Steve M.
REFRIGERATOR FRIGIDAIRE FFHN2750TP3 Found frozen water fill nozzle. Replaced icebox gasket
Steve M.
REFRIGERATOR FRIGIDAIRE FGSS2635TP5 Cooling operations check ok
Steve G.
REFRIGERATOR/TOP GENERAL ELECTRIC PFE28KELDS Customer states that the roller on the back fell off. Found the track bar support came off. Reseated ... these ok.
Steve G.
REFRIGERATOR ELECTROLUX LGHS2665KF2 Unit is not making ice. Installed new ice maker. Customer stated that the controls sometimes works. Durning the time of the service call each buttons did work fine. ; used 1 241798224 (ICE MAKER) from stock
Steve G.
DRYER KENMORE 110.958624 "Unit caught fire, unit was in the laundry room, customer moved unit out to garage, unit is about average of 14-15 yrs old. yrs old. Unit was purchase with house. Unit is a complete loss. Spoke to Kyra said since lint caught fire they are denying the claim. ASutho 772342639982"
Steve G.
WASHER ELECTROLUX EIFLS60LT1 Removed front panel and removed all hoses and could not find any debris in the hoses.. cycled the unit check ok.
Shawn H.
WASHER MAYTAG MHWE4500WW01 "Unit is 11 years old in laundry closet. Upon arrival customer stated that unit leaks towards the rear and showed several errors. Inspected unit and found spin basket sagging in front. The spin basket cut into the front tub. The bearings in the rear wore out allowing basket to sag. Bearing seal is leaking. Unit would needs spin basket,front tub, and back tub. Dues to age and cost of repair customer does not wish to proceed."
Shawn H.
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA Installed evaporator fan and sensor. Reset unit to test. Compressor and all fans are running as they should. Advised customer that unit should be down to normal temps in 24 hours. All ok.
Shawn H.
DRYER KENMORE 110.850894 "Upon arrival found unit wouldn’t heat or tumble because the idler pulley broken. Replaced pulley, and cleared unit of lint. Unit will heat and tumble fine now. Has slight noise from rear seal rubbing. Sealad a lot of lint built up and was twisted. Noise should go away once seal holds new shape. Customer will call in if it persists. ; used 1 W10837240 (BRACKET) from stock"
Shawn H.
REFRIGERATOR KENMORE 106.6021341 Upon arrival found unit with frost built up in freezer on ceiling and back. Also found gap in door gasket for fresh food. Bush for door is worn allowing it to sag. Condensation is from air leakage into unit. Compressor and all fans are running. No blockages or ice build up preventing air flow. Let unit run and it has a weak frost pattern. Advised customer that system has a freon leak. Quoted 350 to install dye filter and charge to inspect for leaks. Customer does not wish to spend this much money and possibly more to fix leak. Please mail out invoice and credit receipt.
Shaun S.
DISHWASHER BOSCH SHP65T55UC/02 "Upon arrival found that unit is draining just fine, ran it through 4-5 test drain cycles on unit with no issue, gave customer est for repair on new motor if problem persists"
Shaun S.
REFRIGERATOR WHIRLPOOL WRS321SDHV00 Removed and replaced imk on unit ran and cycled through unit checks ok
Shaun S.
DRYER LG DLE3050W "Removed and replaced housing ran and checked out unit, checks ok"
Shaun S.
REFRIGERATOR FRIGIDAIRE FRS6LF7FS6S "Upon artival found that unit has a frozen over drain pan, tech steamed out drain, ran and checked out,unit checks ok"
Shaun S.
DISHWASHER WHIRLPOOL 66517779990 Upon arrival tried cancelling out of the lock control. Part #9744031
Kevin S.
REFRIGERATOR FRIGIDAIRE LFHB2751TF7 Customer claims intermittent ice production. Pulled water line from im compartment and taped for insulation per bulletin. Also when installing compartment sealed up any air leaks to prevent frost buildup around evap. Unit checks ok.; used 1 241920106 (FILL TUBE) from stock
Shaun S.
HOME LAUNDRY ELE GENERAL ELECTRIC GTW330ASK1WW "Upon arrival after testing, found unit also has a defective drain pump, contacted NEW and spoke to tech support Steven and was told that unit is now being put into options for replacement"
Kevin S.
WASHER GE HTW240ASK4WS "Replaced parts, ran unit in a super normal wash load. Cold water barely coming in. Outside of hoses looking rough, told customer to have husband remove and check water flow through hoses. Unit is washing and spun out ok. Showed wife. Not sure they are getting proper water amount in unit, maybe making belt work harder and stretch out then becomes too loose possible theory."
Kevin S.
REFRIGERATOR FRIGIDAIRE GLHS68EJSB0 "Replaced damper assembly, unit opens and closes ok, error code went away... unit checks ok."
Kevin S.
WASHER SPEED QUEEN AWN63RSN115TW01 "Changed out parts, checked bolts and fasteners ok... checked rear leveling legs were free... unit seems level and sturdy/balanced. Put unit into a quick wash, fill, agitate no issue. Proceeded to drain and spin ok, no movement. Customer claims they did a load of many pairs of undergarments, no issue, forgot to take them out, re ran same load when it was finished unit had appeared to move with same items same settings. Pics attached. Unit appears ok upon leaving."
Tim R.
WASHER MAYTAG MVWC565FW1 Unit is grinding when it tries to agitate or spin. Needs new agitator due to not coming off. Needs transmission and inner basket. Unit is about five years old in the laundry room; rqstng P&A on 1 W10752719 (basket) and 1 W11035751 (gearcase) and 1 W11161960 (agitator)
Tim R.
DISHWASHER GENERAL ELECTRIC GSD650X68WB "Checked unit over and found that the unit was not advancing through the cycle. Unit was also leaking from where the motor mounted into the tub needs tub assembly and timer. Parts are NLA. Unit 25 years old in kitchen.; rqstng P&A on 1 ####(NLA) (TUB) and 1 WD21X0787(NLA) (TIMER), states that autho needed"
Steve M.
MICROWAVE GE PVM1870SM1SS "Lower door sensor switch is burnt out again. Replaced secondary door switch; ordrng 1 WB24X829 (switch,door sense (PW))"
Steve M.
REFRIGERATOR WHIRLPOOL EC3JHAXRL12 Door tabs broken off; ordrng 1 8201756 (ice dor kt)
Steve M.
DRYER WHIRLPOOL WED5620HW1 12 volt signal to console. Unit will not power on. Green light on main flashing very fast. Need console and main. ; ordrng 1 W11378949 (CONSOLE) and 1 W11388040 (MAIN CONTROL)
Steve M.
WASHER ELECTROLUX EFLS627UIW0 Unit intermittently leaks water. Loud grinding noise. Couldn’t duplicate noise at this time but noticed concentrate pump not working. Need pump; ordrd 1 5304505436 (sensor switch) and 1 5304514769 (CONCENTRATE PUMP) and 1 5304519503 (MAIN CONTROL)
Steve M.
DISHWASHER GE GDT580SMF2ES Defective main control need to re-order; ordrng 1 WD21X22276 ( main board. )
Steve M.
WASHER ELECTROLUX EFLS627UIW0 "Replaced leaking hot water valve. Test ran unit through diagnostics, found no signs of leaks; ordrng 1 XXX (WATER VALVE (DNR))"
Steve G.
REFRIGERATOR FRIGIDAIRE LGHB2869TF8 Lower ice maker. ; ordrd 1 241798233 (ICE MAKER KIT)
Steve G.
REFRIGERATOR/TOP GENERAL ELECTRIC GTE19DTNBRWW Customer states that ever since they got the unit they would find that one day it would be warm in the unit and others days everything is fine. It is not constant. ; ordrng 1 WR55X33653 (CONTROL)
Steve G.
REFRIGERATOR KITCHEN AID KFIS29BBMS01 replace evaporator fan motor.
Steve G.
REFRIGERATOR SAMSUNG RFG298HDRS/XAA Unit is not cooling. Found the freezer sections is not going into defrost mode. Could not remove the back wall due to all of the ice build up. Unit has to be shut down 2 days prior too coming back out. Unit in kitchen 6-8 yrs old. ; rqstng P&A on 1 1111 (MAIN BORAD) and 1 2222 (LOWER ICE MAKER) and 1 3333 (FREEZER EVAP FAN MOTOR) and 1 4444 (BI METAL IN FREEZER MAY BE ATTACH TO HEATER. )
Steve G.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Customer states that the unit was loud, kinda like a motorcycle. Unit did stop making the noise about 5 days ago. Found ice build up in the refrigerator section. Customer has to shut off for two days. ; rqstng P&A on 1 W10843055 (cntrl-elec) and 1 W11033168 (harns-wire)"
Steve G.
REFRIGERATOR GE GSL25JFPH BS "Customer states that the unit is freezing the water line as is not able to get water out, customer will have to thaw it out. Food is freezing in the refrigerator section. Unit is making a clicking noise, but not able to determine where it is coming from possible coming from the ice maker. Customer stated that it just started happening a couple of days ago. 10-12 years old in the kitchen. ; rqstng P&A on 1 1111 (COMPLETE FREEZER DOOR ASSY. S/S) and 1 WR09X10050 (damper AND THERMISTER) and 1 WR30X10093 (icemaker asm) and 1 WR55X10399 (board asm)"
Shawn H.
OVEN WHIRLPOOL GFG464LVS2 "Unit is 10 years old in kitchen. Landlord stated that it took 3 hours to cook a pot pie at 350. Set unit to bake to test. Unit heated up fine to 350 within ten minutes. Could not duplicate concern. Broil works and convection works as it should. Tested top and found center burner won’t ignite and is missing cap. Also found wrong caps on other burners. Top needs cleaned of grease to improve ignition of other burners. Unit needs center burner cap, center base, and cap set. ; rqstng P&A on 2 W10217535 (screw)s and 1 WPW10171140 (cap-burner) and 1 WPW10183375 (cap-burner) and 1 WPW10333445 (burnr-base)"
Shawn H.
WASHER GE GTW460ASJ2WW Upon arrival customer stated that unit was weakly agitating and no operation of lights or buttons when this occurs. Found unit with water in it even though it’s been unplugged. Plugged unit in and it automatically drained. Checked error codes and found F19 UI time out error. Unit is filling with water because valve is sticking open. Unit then goes into overflow protection and drains out water. This is the weak agitation customer was seeing. The tub shakes slightly because the drain pump is bolted to the bottom of the tub. When it is in this state it won’t allow you to use controls until 5 minutes of running the drain pump. Unit needs water valve. ; ordrng 1 WH13X26535 (WATER VALVE)
Shawn H.
DRYER SPEED QUEEN ADE4BRGS175TW01 Upon arrival customer stated that unit will stop when opening door but it won’t go on its own. It never ends the cycle. Also the rear bulkhead and drum have discoloring appearing. Found timer intermittently not advancing. Cycling thermostat tests good but would like to have on hand in case. Contacting Alliance to get in touch about the discoloring. ; ordrng 1 D504515 (THERMOSTAT ) and 1 D517562 (TIMER)
Shawn H.
RANGE BOSCH HDI8054U/01 "Right rear burner is igniting but not fully. Cannot get to adjustment screw of valve. My screw driver isn’t small enough. Legs won’t stay in place because bottom is bent at each leg. Unit needs legs, bottom plate, legs, and gas valve. Valve is covered under Bosch warranty but other parts aren’t.; ordrng 4 004290 (LEGS)s and 1 00492443 (VALVE ) and 1 00632609 (PLATE) and 1 00774484 (BASE)"
Shawn H.
REFRIGERATOR AMANA BG20T2W Unit is 21 years old in kitchen. Upon arrival customer stated that unit is getting ice and frost along the front of the freezer. Inspected and found door seal pinched at corner allowing air and moisture in. Seal is missing 4 screws that hold the liner to the door and sandwiches the gasket between. Unit needs door seal and hardware. ; rqstng P&A on 1 WP12550116Q (gasket-fz) and 6 WPM0219730 (SCREW)s
Shawn H.
REFRIGERATOR GENERAL ELECTRIC GSS25GGHNCWW "Frost build up in fresh food section is due to door gasket not seating into track of door. Removed seal and reinstalled. Top left corner of fresh food gasket won’t seat. Gasket wasn’t installed properly and is pinched out of shape. Noise is from the water valve cycling to add water but no water is hooked to the machine. Shut ice maker off. Advised customer. Unit needs door seal. ; ordrng 1 WR24X10155 (gasket,door ff (wht))"
Shaun S.
UPRIGHT / CHEST FRIGIDAIRE FFFH17F2QWB "Gasket leaking air along the top middle portion of the unit, tech previously tried steaming gasket along top to create better seal but did not hold ; ordrng 1 5304505529 (gasket)"
Shaun S.
DRYER MAYTAG MEDB835DW3 "Upon arrival found that heat relay on board is out, not producing power to heating element for unit to heat properly ; ordrng 1 BOARD"
Kevin S.
RANGE - ELECTRIC GENERAL ELECTRIC JB750SJ7SS Control panel is loose on the whole bottom. When you go to press on it, it will move the whole bottom because the plastic support is cracked.; rqstng P&A on 1 WB27X32142 (CONTROL)
Kevin S.
MICROWAVE GE JVM7195SKSS Found one open fuse and door switch that was shorted. Ordering whole door latch assembly diagram shows includes switches... if can not get then please order all three switches and fuse.; rqstng P&A on 1 WB10X35573 (BOARD LATCH ASSEMBLY) and 1 WB27X25389 (fuse)
Kevin S.
REFRIGERATOR HAIER HRF15N3AGS "Upon arrival unit was actually running and cooling, customer claims freezer had been maintaining temp the whole time but frig was warm. No thermometers in unit. Took temp checks with infrared -3 in freezer and in 40s for frig.; rqstng P&A on 1 WR55X28533 (MAIN CONTROL)"
Tim R.
WASHER SAMSUNG WA52M8650AVA4 Found unit wasn’t draining fixed broken terminal on drain pump. Checks ok
Tim R.
DISHWASHER KENMORE 665.12763K310 Unit leaking from center of the door even after replacing door sweep and seals. At this point only thing left to replace would be the tub it’s self. Talked with AHS and before replacing the tub they are going to get a second opinion to make sure nothing else can be done.
Steve G.
REFRIGERATOR SAMSUNG RF24FSEDBSRA/AA 17 Tech put magnets on the top to show the air flow was coming out the vents and not sucking air in.Tech did adjust the ice maker bottom panel. Customer had another company out and they could not verify the rust spot on the back but did tell the customer it is possible the insulation broke down and it is possible that the Freon line is resting against the back wall. Tech advise the customer that he would not cut the back wall to prove it. but tech has seen it a couple of times and has called techline on this before.
Steve G.
MICROWAVE GE JVM3160F4BB Installed all new switches and switch holder define secondary monitor switch was bad return for a parts warranty
Shaun S.
REFRIGERATOR MAYTAG MSD2578VEW00 "Upin arrival removed and replaced imk and inlet water valve, supply line is on a piercing valve that needs to be changed due to lack of water flow to fridge, notified customer of findings and what needs to be done"
Tim R.
COOKTOP JENN AIR SVE47500B Replaced control. Checks ok
Tim R.
REFRIGERATOR GE GFSL6KEXALS Cleared frozen drain and installed heater wire. Checks ok
Tim R.
WASHER GE GTWN4250D0WS Needs new transmission. Customer checking prices on new units.
Tim R.
DRYER AMANA NED4655EW0 Reinstalled seal. Checks ok
Kevin M.
REFRIGERATOR SAMSUNG RF28HDEDBSR/AA Installed new fresh food fan assembly and def sencors
Tim R.
WASHER WHIRLPOOL WTW8000BW0 Checked unit over found noise coming from bearings needs outer tube. No repair due to cost.
Tim R.
DRYER SAMSUNG DV45H7000EW/A2 "Replaced heater and idler. Ok; used 1 DC93-00634A (IDLER PULLEY), and 1 DE486A (ELEMENT) from stock"
Tim R.
REFRIGERATOR FRIGIDAIRE LFSS2612TP3 Need new ice bucket due to broken blades. ; ordrng 1 241860803(DROPOFF) (ice container asm)
Tim R.
WASHER GE GTW220ACK5WW Need main control due to not filling.; ordrng 1 WH22X29556 (CONTROL)
Tim R.
WASHER GE NO MODEL. TAG MISSIN Needs motor assembly unit will not agitate or spin. Model and serial tag is missing pictures attached. Unit is probably 10 to 12 years old in the laundry room; rqstng P&A on 1 ##### (MOTOR)
Tim R.
DRYER FRIGIDAIRE FFLE3911QW0 Replace drive belt on dryer. Checks OK; ordrng 1 137292700(TS) (belt)
Steve G.
DISHWASHER BOSCH SHEM63W55N/13 Per Bosch take pictures of the unit and take pictures. Found the water was dripping from the supply line. Did advise the customer that the supply line was not part of the dishwasher.
Steve G.
REFRIGERATOR WHIRLPOOL GS5SHAXNLOO Customer states that unit sounds like a plane. Tech did hear a video but could not determine where the noise was coming form. Unplug unit to hear the compressor kick on. Could not recreate the noise. Did advise that the service call is good for 30 days.
Tim R.
REFRIGERATOR FRIGIDAIRE FPE-20V3SB Check unit over front of the unit was not cooling at all. Found all the fans and the compressor running. Unit has sealed system leak. Need compressor and evaporator and condenser. Unit is about 50 years old in the kitchen; rqstng P&A on 1 #####(NLA) (CONDENSER) and 1 ####(NLA) (EVAPORATOR ) and 1 ###(NLA) (COMPRESSOR )
Tim R.
DISHWASHER LG LDT7808ST Needs new door lock and display assembly per LG. Told them I’ve already replaced them that said to do it again. ; rqstng P&A on 1 ###### (DOOR LOCK ) and 1 ###### (DISPLAY)
Tim R.
REFRIGERATOR LG LFX31925ST "Checked unit over found that the unit was giving and ef 1F error needs evap cover for refrigerator. Unit is 10 years old in kitchen.; rqstng P&A on 1 ADJ73252230(AHS) (EVAP COVER ), states that autho needed"
Shawn H.
ELECTRIC RANGE FRIGIDAIRE TEF351EWP "Upon arrival customer stated that both front burners and the left rear only heat to high and do not regulate temp. Removed back cover and found signs of shorting at switches for the three burners. Replaced switches from stock and ran to test. Burners will now regulate temperature properly. All ok. ; used 1 316436000 (SWITCH), and 2 316436001 (ELEMENT SWITCH) from stock"
Shawn H.
DRYER SAMSUNG DV45H7000EW/A2 Upon arrival found unit won’t tumble. Removed drum and found idler pulley broken. Replaced from stock and ran to test. All ok. Unit tumbles and heats as it should. ; used 1 DC93-00634A (IDLER PULLEY) from stock
Steve G.
FREEZER SAMSUNG RF263TEAESG/AA Unit is leaking and not making ice. Unit is leaking. ; ordrng 1 DA82-02714A (ICE MAKER UPGRADE KIT. )
Shawn H.
RANGE LG LRE3083ST/01 Upon arrival customer stated that bake element doesn’t heat and unit is noisy when using convection. Ran unit in preheat to test. Relay board isn’t sending voltage to the bake element. Convection fan is noisy from work out bearings. Unit needs relay board and convection fan. Customer is shopping other units and will call in if they wish to proceed.
Shawn H.
DISHWASHER FRIGIDAIRE FFCD2413US2A "Upon arrival customer stated that unit will fill but won’t wash. Checked for blockages in sump. None found. Checked for voltage to wash motor, 121v present. Wash motor has an open winding. Unit needs wash motor. ; ordrng 1 5304519906 (motor&pump assembly)"
Shaun S.
REFRIGERATOR SAMSUNG RS25J500DSG/AA Upon arrival found that unit also needs new cover and evap fan cover also ; ordrng 1 EVAPCOVER and 1 EVAPFANCOVER
Shawn H.
DRYER WHIRLPOOL LER5624DQ1 "Unit is 24 years old in laundry room. Upon arrival found unit would hum but won’t start. Removed blower housing to inspect for blockages. None in housing. Motor turns free by hand. Motor is shorted causing it to not start and overheat. Door is coming open because the latch is broken. Attempted to remove the motor but blower wheel isn’t freeing up. Wheel will have to be broken off to remove. Unit will need motor, blower, and latch kit. ; ordrng 1 279570 (catch door dryer) and 1 279827 (motor!dryer) and 1 WP694089 (wheel)"
Shawn H.
REFRIGERATOR SAMSUNG RB215LABP/XAA "Unit is 13 years old in kitchen. Upon arrival customer stated that unit has weak cooling in both sections. No signs of excessive frost or ice build up in either section. Forced unit on to test. Compressors running, and all fans are running. Temp sensors are reading correctly. Unit is low on freon and has a leak. Unit has a service port installed on the compressor from previous service. Quoted 350 to check for leak and advised there will be more parts and labor to finish repair. Due to age and possible cost customer does not wish to repair."
Shaun S.
REFRIGERATOR GE CFE29TSDCSS "Removed and replaced fan motor on unit, ran and checked out, unit checks ok"
Shaun S.
OVEN KITCHEN AID KSEG700ESS1 "Found unit giving, F8E0 fan running up to speed, convection motor needs changed ; ordrng 1 BLADE and 1 CONVENTIONMOTOR"
Shaun S.
REFRIGERATOR AMANA REFRIGERAT ASD2522WRS06 "Upon arrival found that unit has a defective thermostat, removed and replaced stat on unit, ran and checked out, unit checks ok; used 1 R0161092 (STAT) from stock"
Kevin S.
DISHWASHER KITCHEN AID KDTE334GPS0 Customer claims unit will randomly beep at times even when not using the dishwasher. Upon putting in diagnostics unit had a 2-1 error code for possible stuck key and a 5-1 for door latch might stuck open or bad switch. Upon completion of diagnostics unit finished without error. Called techline will replace door latch and ui panel.; rqstng P&A on 1 W11165145 (console) and 1 WPW10653840 (door latch)
Shaun S.
DRYER MAYTAG MEDB765FW0 "Upon arrival found that unit is heating, tumbling, and has good air flow out of vent line, customer stated he is washing and drying mixed loads when he fines issue with unit, explained to customer what he needs to do as far as washing and drying likes articles of clothing, unit checks ok"
Kevin S.
REFRIGERATOR SAMSUNG RF28JBEDBSR/AA "Found ice bucket completely frozen, took forever to get freed with steamer and hairdryer, found drain fill tube frozen over and auger not working properly. ; saved tckt"
Kevin S.
REFRIGERATOR FRIGIDAIRE FFHS2611LBRA "Customer issue frig section not cooling but freezer is fine. No cold air is blowing through damper assembly. Put unit into diagnostics test 5 unit would not open up, just giving error 4. Will need new damper. Customer ok repair.; ordrng 1 242303001 (damper assy)"
Kevin S.
REFRIGERATOR SAMSUNG RF217ACWP "Customer unit was cooling to proper temps in fresh food section however freezer was at around 20F. Removed evap cover unit had good frost pattern, showed customer, however it appears unit fan not working properly. Put unit into diagnostics, no error codes found. Will look to replace fan motor for freezer. Called techline, customer noted wet spot on backside of frig on left hand side about half way up. Tech had me do a visual support and took pics. Having customer call samsung to see what they will do about it. Collected service call fee.; ordrng 1 DA31-00146E (EVAP FAN MOTOR)"
Kevin S.
REFRIGERATOR SAMSUNG RF28HFEDBSR/AA "Upon inspection, unit fresh food section frosted up, and preventing proper circulation in the unit. Freezer ok. Temp checks around 55-60F. Gave customer details on situation. Saved estimate for repair, customer will think about it."
Kevin S.
REFRIGERATOR SAMSUNG RF28HMEDBSG/AA "Replaced parts, unit checks ok. Customers house flooring very uneven, unit is leaning forward quite a bit. Told them to shim something under the front of the frig to make it level."
Kevin M.
REFRIGERATOR WHIRLPOOL WRT351SFYW00 Def drain pan leaks; ordrng 1 W10890667 (pan-drip)
Kevin S.
DISHWASHER GE GDF610PMJ2ES "Upon arrival, powered off unit at breaker for a few seconds, then proceeded to test unit in a light wash mode, unit filled but did seem like it was slow, unit ran and washed, had customer wife come in to observe. Customer claimed they had powered off unit several,times before with no luck, they claim they never even heard it filling. Canceled out light wash unit drained without issue. Proceeded to put into a normal wash , again unit filled and washed. Having customer run full normal cycle again see if it completes its wash. "
Kevin M.
REFRIGERATOR SAMSUNG RFG238AARS/XAA Unit would need ice maker FZ door and bin replaced