Local Reviews
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Steve M.
REFRIGERATOR MAYTAG MFT2776DEM02 Fridge is not cooling. Comp relay keeps kicking out. Display board needs replaced at the same time for software changes.Customer declined repair
Steve M.
WASHER MAYTAG WTW4800BQ1 "Washer will not spin the clothes out. Found shifter fault error codes. Cam assembly is worn and damaged shifter. Installed new cam and shifter. Washer running ok.; used 1 W10721967 (SPLUTCH), and 1 W10913953 (ACTUATOR) from stock"
Steve M.
DISHWASHER KITCHENAID KDTE334GBS0 Dishwasher is not filling with water. Found faulty float switch. Installed new switch. Operating ok.; used 1 W10195039 (FLOAT SWITCH) from stock
Steve M.
RANGE FRIGIDAIRE FPEF3081KFC F10 error code. Run away temp. Installed new temp probe. Test cycled oven. Unit is heating properly.; pckd up 1 316490003 (probe)
Steve G.
REFRIGERATOR FRIGIDAIRE FFSS26D8RS0 Customer states that the lettering on the display is rub off and that the plastic behind the overlay is crack and sticking thru the overlay. Installed new cover assy and over lay. Test ok
Steve M.
DRYER WHIRLPOOL WED7500GC0 Door seal will not stay attached ; ordrd 1 WPW10354795 (seal-door)
Steve G.
REFRIGERATOR WHIRLPOOL ED5KVEXVB07 Customer states that the refrigerator section was hot. Found small amount of ice build up around the damper door. Thawed out. Test ok.
Steve G.
REFRIGERATOR FRIGIDAIRE FFSS2314QSAA Customer states that the ice maker is not making ice. Installed new icemaker cycled unit test OK; pckd up 1 241798224 (ice maker)
Steve M.
OVEN GE JB640DR5BB Far left control arching internally. Left front burner infinite switch needs replaced 7 yrs old kitchen.; ordrng 1 WB24T10146 (LF INFINITE SWITCH.)
Steve G.
REFRIGERATOR LG LFXC24726S/03 Customer needs a water guide. Customer is going to repair himself
Steve M.
ICE MACHINE SCOTSMAN n/a Icemaker needs serviced and cleaned; ordrd 3 W11179302 (ICE CLEANER)s
Steve G.
WASHER BOSCH WFMC5440UC/15 Installed new drain pump. Cycled unit test ok
Steve G.
REFRIGERATOR KITCHENAID KSCS25FTSS01 Install new ice container ice door chute door cover assembly and install new ice door motor cycle unit test OK
Shaun S.
REFRIGERATOR MAYTAG MFX2570AEM4 "Upon arrival found that unit was operating normally, tech cycled imk through check water dispenser checked filter and water valve, unit all checks ok upon techs departure"
Steve G.
OVEN KENMORE 790.974538 Customer states that the unit is not baking. Found that the main board is bad. ; ordrd 1 316352207 (overlay) and 1 316462807 (controller)
Shaun S.
REFRIGERATOR WHIRLPOOL ED22QFXHW00 "Upon arrival found no issue with water line freezing up , was able to disp water and ice from unit with no issue unit at this time checks ok"
Steve G.
REFRIGERATOR SAMSUNG RS2555SL/XAA "Customer states that the refrigerator section is not cooling. Customer did thaw out the unit where I has been building up. Unit is in the kitchen approx 8-10 yrs old.When parts come in the customer has to unplug the unit and remove the unit from the hole. ; rqstng P&A on 1 1111 (EVAP MOTOR REFRIGERATOR SECTION) and 1 2222 (MAIN BOARD), ordrng 1 3333 (HEATER. REFRIGERATOR )"
Steve G.
REFRIGERATOR SAMSUNG RF28K9070SR/AA 02 Customer states that the ice maker has build up . Thawed out and installed new ice maker and clips. Sealed up the ice room. Cycled. ; ordrng 1 DA81-05595ATS (SEALANT) and 1 DA82-02367ATS (CLIPS) and 1 DA97-15217DTS (ICE MAKER )
Steve G.
REFRIGERATOR FRIGIDAIRE FGHS2655PF2 Customer states that the unit is not dispensing ice. Installed new auger motor. Cycled. ; ordrng 1 242221501TS (AUGER MOTOR)
Shaun S.
DISHWASHER FRIGIDAIRE FGID2466QF4A "Found unit has 120 v to unit but wonÍt power up do to a bad main board, gave customer est, declines repairs at this time"
Shaun S.
WASHER SAMSUNG WF42H5200AW/A2 "Upon arrival found that unit is not draining water, found that clean out was clogged with hair and lint, cleaned out drain, ran nand ch caked ouand, unit checks ok"
Shaun S.
DISHWASHER MAYTAG MDB7709AWS2 Unit needs a new control panel; ordrng 1 W10810424 (panel-cntl)
Shaun S.
WASHER KENMORE 417.440723 "Found unit is in need of a new drain pump, blade on end of pump is broken off not moving any waterWill need to call customer back in morning with est"
Shaun S.
REFRIGERATOR WHIRLPOOL WRT111SFDW03 "Upon arrival found that unit is in need of new top hinge and freezer door, hinge has come loose and rounded out to of the door causing door to sag and not seal properly need to give Est to landlord; saved tckt"
Kevin S.
WASHER SPEED QUEEN AWNE9RSN115TW01 "Unit will not drain or spin out ERL1 non fatal lid lock error. Upon opening up unit found wire connector loose from lid lock switch itself. Reinserted, checked for tightness. Went ahead added little electrical tape to hold in place just in case vibration works itself loose. Checked unit is now locking and will drain and spin. Tested lock and unlock a few times. Called customer and explained situation, if problem persists will order new lid lock assembly"
Shaun S.
DISHWASHER KITCHENAID KDFE104DSS1 Upon arrival an unit through diag testing and found that unit has a bad wash motor on u it will need to be replaced ; ordrng 1 SUMP ASSM
Kevin S.
REFRIGERATOR SAMSUNG RF24FSEDBSR Removed shelving and evap cover. Drilled 2 small holes on each end of the crack in lining. Used some adhesive and then taped over with foil tape. Changed out thermistor and evap cover. Unit is running and cooling ok.
Shaun S.
DRYER WHIRLPOOL GEW9250PW0 "Upon arrival and running test on unit determine that unit has a defective thermistor, needs replaced ; ordrng 1 THERMISTER"
Shaun S.
REFRIGERATOR KENMORE 106.525591 "Upon arrival found that optic ye is not working on unit causing imk not to cycle through and produce ice, customer to contact AHS for new dispatch for new repair"
Kevin S.
WASHER SPEED QUEEN AWN432SP113TW04 "Replaced parts, checked unit in normal, extra large load. Unit filled, agitated, drain and spun without issue. No leaks around water valve nor inlet. Unit checks ok. Advised customer."
Kevin S.
OVEN FRIGIDAIRE FPGH3077RFF "Customer was noting about noises and smells... explained when new units may have a slight odor at first and may pop, thump, or crack to thermodynamics. Customer had unit already preheated when working on frig. No noticeable sounds from either of us at this time. Customer concerned about heat coming from back explained that is the vent and is perfectly normal. Unit checks ok, told customer just use it and let it run a few heat cycles should be fine."
Kevin M.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Called tech Line Garret & Kesha file 7725246401 Talked to JK harness broke in cabinet instruct cust relations 800-253-1301 unit non repairable do to wiring broken into cabinet per tech line
Kevin M.
FREEZER FRIGIDAIRE FFFH20F2QWC Unit checks out ok temp was at -1 degree
Kevin S.
DBL WALL OVEN SAMSUNG n/a "Upon arrival customer claims oven door on top was not closing properly. Checked the function of both doors are opening and closing exactly the same. If you release the door, yes it will not be enough to trip the door switch. I took some video of the issue, you barely have to,touch the door then it will finally trip the switch shutting off the light. Went ahead and removed top door and unhook wire harness.... then reseated the door, same resolve. Checked and loosen screws around the latch and retightened. Still same result. There is nothing else to adjust on the oven or door itself left. Customer had contractor put in, i noted to customer and took video if you look at both sides of unit, the framing of the wall oven is not seated perfectly flush halfway up and the whole unit sits partially forward. They had cut a trim pice the width of the unit and about 1/8î thickness and placed behind but atop of unit. If they cut or adjust this trim piece the whole unit wil
Kevin M.
REFRIGERATOR LG LSXS22423S/00 IMK is locked up cust to think it over
Kevin S.
WASHER GE GTW750CPL0DG "Unit was sitting with water in the tub, customer remove some water, finished removing with shop vac. Drain pump has voltage and appears to just hum. Removed drain pump, no blockages in hose or from tub, disassemble drain pump still no blockage. Ohmed out drain pump at 13.9 ohms tech sheet says 13.2. ; ordrng 1 WH23X27574 (DRAIN PUMP)"
Kevin M.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Installed new cont brd and EVAP fan motor
Kevin M.
REFRIGERATOR FRIGIDAIRE LGHB2867PF7A Water Filter stuck into the filter housing; ordrng 1 241983816 (housing-water filt) and 1 241998302 (FILTER HOUSING) and 1 242009601 (base-water filter)
Kevin M.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Purchase date 10-3-18 DISP sticking open & closed at times ordering new DISP; ordrng 1 W11122874 (door-ice)
Brad A.
WASHER GE GTWN2800D0WW Customer claims unit is making loud noises in spin cycle. Suggested shocks for unit. Customer does not want to repair.
Kevin M.
REFRIGERATOR WHIRLPOOL WRS571CIDB00 IMk is not advancing ; ordrng 1 W10873791 (icemaker)
Brad A.
WASHER MAYTAG MVWC565FW0 "Installed new drive hub kit, unit is working properly."
Kevin M.
REFRIGERATOR SAMSUNG RS25H5111WW/AA Kitchen 4 yrs old error code 22E needs new FF fan assy; ordrng 1 DA97-08724N (EVAP FAN ASSY)
Brad A.
MICROWAVE WHIRLPOOL WMH32519CT0 "Installed control panel and main board, unit is working properly. Checks ok."
Brad A.
WASHER WHIRLPOOL LSQ9110KQ1 "Found lid switch not closing properly, ordered new switch.; ordrng 1 3949247V (switch-plg)"
Brad A.
REFRIGERATOR FRIGIDAIRE LFSS2312TE0 "Found compressor running with no frost pattern on evaporator. Condenser and evaporator fan work. Needs compressor, and dye filter installed.; ordrng 1 241650212 (compressor & gromm) and 1 UNKNOWN (DYE FILTER)"
Brad A.
REFRIGERATOR SAMSUNG RF265BEAESG Found icemaker frozen and not producing ice. Ordered ICEMAKER kit.; ordrng 1 DA82-02696A (ICEMAKER KIT)
Tim R.
RANGE FRIGIDAIRE LGEF3045KFK Replaced main control and overlay. Checks ok; pckd up 1 316419821 (overlay) and 1 5304495520 (kit)
Tim R.
WASHER MAYTAG MVWC400XW4 Checked unit over found that the unit wouldnÍt drain the water out. Replaced drain pump. Checks ok; pckd up 1 W10276397 (pump)
Brad A.
WASHER LG WM2050CW Installed new outer tub with bearings and spin basket. Unit will it seal.
Tim R.
REFRIGERATOR FRIGIDAIRE FRS22PRAW2 Checked unit over found broken wire on condenser fan. Repaired wire. Checks ok.
Tim R.
DISHWASHER FRIGIDAIRE FFCD2413US1A Replaced control board due to short unit checks OK; pckd up 1 5304521117 (CONTROL )
Tim R.
REFRIGERATOR FRIGIDAIRE FGHC2331PFAA Checked unit over found that the unit has been leaking water around fan. Cleared ice checks ok
Brad A.
WASHER SAMSUNG WA48H7400AW/A2 "Found tub hanging toward back right, needs new dampers. Ordered dampers.; ordrng 4 DC97-05280S (DAMPERS)s"
Brad A.
REFRIGERATOR FRIGIDAIRE FFFU14F2QWG Found evaporator fan motor not turning with proper voltage applied. Ordered new evaporator fan motor.; ordrng 1 297250000 (motor)
Tim R.
RANGE - ELECTRIC GENERAL ELECTRIC JS645FL2DS Replaced broil element. Checks ok.
Tim R.
WASHER FRIGIDAIRE GLWS1339ES0 Checked unit over found that the timer was bound up and not moving. Broke free checks ok
Tim R.
REFRIGERATOR SAMSUNG RF23HCEDBSR/AA Replaced shorted icemaker. Checks ok.; used 1 DA97-13718C (IMK) from stock
Tim R.
MICROWAVE GE JVM3160DF4WW Replaced door switch and fuse. Ok; ordrng 1 WB24X10146(TS) (micro switch(stand o) and 1 WB24X10204(TS) (switch micro) and 1 WB24X10205(TS) (microwave switch)
Tim R.
WASHER SAMSUNG WA456DRHDWR/AA Checked unit over found that the unit needs new suspension rods and MEM sensor. No repair.
Tim R.
REFRIGERATOR GE GSS25WGMCBB Checks unit over found that the compressor was running but unit wasnÍt circulating any Freon. Needs evaporator and compressor. No repair.
Tim R.
WASHER LG WM3270CW Checks unit over found broken detergent hose and shorted control. Causing unit to no stop fill. No repair.
Tim R.
DISHWASHER KITCHEN AID KDTE254ESS1 Checked unit over found that the unit wasnÍt sending any power to the heating element. Replaced control. Tested. Checks ok; pckd up 1 W10866126 (cntrl-elec)
Tim R.
WASHER WHIRLPOOL MVWC465HW2 Replaced door lock checks ok; ordrng 1 W11307244(TS) (latch)
Steve M.
REFRIGERATOR UNKNOWN U-C01224FS-00B Installed new refrigerator
Steve M.
WASHER SAMSUNG WA400PJHDWR/AA Washer flooded wash room. Found pressure sensor hose loose from tub. Secured hose with tighter hose clamp and connected closer to tub to prevent any damage in future.
Steve M.
DISHWASHER FRIGIDAIRE FFBD2412SS2A Found loose wire. Tighten the connection dishwasher operating OK
Steve M.
WASHER LG WM1814CW Unit full of water not draining. Installed new pump. Operating ok; used 1 4681EA2001T (DRAIN PUMP) from stock
Steve M.
WINDOW A/C FRIGIDAIRE FFRE15L3S11 Air conditioner is not cooling. Found loose connection on thermostat. Relocated position of thermostat and secured connections. Air-conditioner is blowing a 20Á temperature difference and surrounding air
Steve M.
WASHER WHIRLPOOL WTW7300DW0 "Washer making a weird grinding noise. Found faulty clutch assembly, replaced clutch washers operating OKFour years old located in basement; used 1 W10734521 (CLUTCH) from stock"
Steve M.
WASHER HAIER HLC1700AXS Installed new motor and control.. Washer is operating properly
Steve G.
REFRIGERATOR LG LFX25974SW/ 05 Installed new door shoot dispenser assembly as well as icemaker assembly cycled unit test OK
Steve G.
UPRIGHT / CHEST FRIGIDAIRE LFFH17F3QWC Customer states that the unit is not cooling and every thing thawed out. Installed new call control cycled unit test OK
Steve G.
REFRIGERATOR GE GSH25JFRFWW Installed new icemaker evaporator fan return main board cycled unit test OK
Steve G.
RANGE GE JP336DD1BB Installed new front right infinite switch and installed new large burner cycled unit test OK
Steve G.
REFRIGERATOR WHIRLPOOL W8RXEGMWB00 Call unit completely out clear drain line install new control and install new evaporate or motor cycle unit test OK
Steve G.
DRYER SAMSUNG DV350AEW/XSAN 01 Customer states that the unit start to have an electrical smell. Found that the cord and terminal block had caught fire. Adv customer that the unit can be fixed but not sure if any other damage to electrical components have been damaged.
Steve M.
DRYER SAMSUNG DV45K6500EV/A3 Found shorted heating element unit not heating properly. Replaced heating element dryer operating properly; ordrng 1 DC93-00154A (HEATER. (TS))
Steve G.
HOME LAUNDRY ELE LG WM3987HW Customer states the unit is not drying. Cycled the unit in dry and the drain pump did kick on. Egor techline. Customer is calling with C/C Installed new drain pump. Cycle
Steve M.
REFRIGERATOR FRIGIDAIRE n/a Display not working and icemaker not working; ordrd 1 242058232 (user interface)
Steve M.
OVEN SAMSUNG NE59J7630SS/AA Thermal fuse popped. Needs replaced.; ordrd 1 DE47-20037A (THERMAL FUSE)
Shaun S.
REFRIGERATOR FRIGIDAIRE FFHS2611LWF "Removed and replaced damper assm on unit, ran and checked out operation unit checked ok upon techs departure"
Shaun S.
MICROWAVE GE JVM3160DF4WW Upon arrival tech contacted tech support from home and spoke to Joe@ GE Support was given a Case number of 190701-0047784 and was told to have customer contact customer care and provided them with number800-386-1215
Shaun S.
WASHER KENMORE 110.270866 "Removed and replaced stator and rotor on unit, ran and checked out, unit checks ok upon techs departure"
Steve G.
WASHER MAYTAG MVWX655DW1 Customer states that when she starts the unit and it makes a horrible noise. Found that the gear case has been leaking oil all over the unit. ; rqstng P&A on 1 WPW10721967 (SPLUCH KIT) and 1 WPW10913953 (ACTUATOR) and 1 WPW11035751 (GEARCASE) and 1 WPW11239857 (BELT)
Shaun S.
DRYER WHIRLPOOL WED8000DW1 Removed and replaced parts listed unit checks ok upon techs departure
Kevin S.
WASHER WHIRLPOOL WTW5000DW1 "Inspected unit, checked around fill hoses, water valves, fill valve on washer and drain hose. Lifted unit to inspect underneath nothing noticeable. Put unit into auto diagnostics all tests passed. Put unit into Deep water wash fill, let unit agitate and then cancel and unit drained out. Asked customer where they noticed the water claimed just a small bit to left hand side. Suspect issue with customers drain pipe.... sounds like it potentially could get backed up. Pics attached, could not duplicate any leaking from unit at this time. Told customer continue to use it and try to monitor it every few minutes and or at least if happening during a part of some cycle like fill, wash or drain spin etc."
Steve G.
DISHWASHER GE GSD3200G00BB Clare at AHSLast out tech was not getting no power to the water valve. Installed new control and unit did was getting power to the water valve. The unit started up and did fill and was washing. Customer did another load and is not getting any water in the unit. Total parts 60.17 tax 4.21. Total. 63.38 Autho 64clhm; ordrng 1 GEWD12X335 (FLOAT STEM) and 1 GEWD21X479 (SWITCH)
Kevin S.
WASHER MAYTAG MHW5500FW1 "Replaced user control board. Tested unit, now has audible beeps. Checked some basic functions unit checks ok."
Kevin S.
WASHER MAYTAG MVWB835DW0 "Ran unit in quick rinse and spin mode... unit appeared ok. Put unit into diagnostics and ran each function. The F5E1 error code was in the system, customer had unit powered off at breaker box, claimed unit kept beeping for long time. Went ahead and changed lid lock from truck stock. Told customer the main pcb board can sometimes get confused. I dont believe unit had been tested after it was powered down. Unit checks ok; used 1 W10810403 (LID LOCK) from stock"
Shaun S.
REFRIGERATOR LG LMX25988ST/00 Upon arrival found that unit has a defective mullion strip on left side door allowing it not to close correctly; ordrng 1 AGU73530705
Shaun S.
WASHER MAYTAG MVWB835DW1 "Upon arrival found that unit has extreme grind noise coming from the gearcase, bearing is blown ; ordrng 1 GEARCASE"
Kevin M.
REFRIGERATOR FRIGIDAIRE GLRS267ZCB1 Installed new cont brd and EVAP fan motor
Kevin M.
REFRIGERATOR FRIGIDAIRE FFHS2611LBRA Adjusted the ice maker and looked at burn mark on the back of the unit but didnÍt find anything burnt on it
Shaun S.
DISHWASHER KENMORE 665.158991 "Removed and replaced parts on unit, checks out ok"
Kevin M.
FREEZER FRIGIDAIRE LFFH21F7HWJ Sealed around corner of the door but gasket is in good shape
Kevin M.
REFRIGERATOR FRIGIDAIRE FFHS2311LBQA Damper motor is not opening cust declined estimate
Kevin M.
REFRIGERATOR SAMSUNG RF263BEAESR/AA Installed new filter housing and unit checks ok
Kevin M.
REFRIGERATOR FRIGIDAIRE LGHB2869TF5 Install still fill tube ice maker and unit checks OK
Kevin M.
REFRIGERATOR SAMSUNG RF260BEAESR/AA Outlet isnÍt ground and ice maker was turned on but not hooked
Kevin S.
REFRIGERATOR FRIGIDAIRE LFFH20F3QM0 "Customer claims in the beginning the installers had unit control set on number 3 and seemed to cool ok. Apparently they had issues turned it up to 5 and the thermometer they had inside read -10. Which seems logical, somewhere during the #3 setting it got warm enough that the food had thawed out and some water on the floor. food has currently been moved out of the unit. Unit is located in a finished basement manufactured date of 2-16. At arrival unit was plugged in and cooling, at around 20 degrees set on number 3. Turned unit up to highest setting to 7 and let cool for about 15 minutes then took another temp reading still around 20 degree mark. At this time the issue appears to be intermittent as i can not get any further details from customer suspect bad cold control, Will order new cold control, defrost timer, and start device.; ordrng 1 297259502 (controller) and 1 5304503436 (control-electrical) and 1 5304518034 (DEFROST TIMER)"
Kevin S.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Checked unit spray arms again, noticed some debris but not as bad as last time. Put unit into quick 1hr wash. Unit is filling, washing, spray arms are moving and unit is draining properly. Noticed quite a bit of soap suds in unit, showed customer, might want to try cutback on soap again. Let unit fill 4x times and wash for a few and drain out to get rid of excess suds. Explained they can use some cooking oil to help cut any suds. Customer is going to run a cleaning tablet through unit. Will order new upper and lower spray arms. Having customer experiment lighter loads with 1hrs wash. Then test with smaller load also this next time but with a normal wash mode, then last on a sense load.; rqstng P&A on 1 W10837249 (spray arm lower) and 1 WPW10498900 (spray arm)"
Brad A.
REFRIGERATOR MAYTAG MSD2454GRW "Found ice freezing in the bottom of the freezer. Flounder drain clogged, cleaned out drain. Unit checks ok."
Brad A.
DRYER SPEED QUEEN ADE3SRGS173TW01 "Found door would not stay closed, installed new door latch and strike. Unit checks ok."
Kevin M.
REFRIGERATOR FRIGIDAIRE FFHS2311LBRA Controls and sensors not reading actual temps; ordrng 1 242303101 (wiring harness) and 1 A01078804 (control)
Brad A.
DRYER FRIGIDAIRE LEQ2152ES0 "Installed new top and rear slides and bearing kit, unit checks ok."
Brad A.
WASHER WHIRLPOOL MVWB835DC3 "Found pillow case stuck under agitator. Removed agitator and removed pillowcase. Reinstalled agitator, unit checks ok."
Kevin M.
REFRIGERATOR AMANA ARB2214CC Freezer is intermittently shutting down ; ordrng 1 WP67001036 (timer- def) and 1 WP67003000 (control- f)
Kevin M.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Ice maker is not shutting off ; ordrng 1 W10886939 (icemaker)
Brad A.
REFRIGERATOR FRIGIDAIRE FFTR2021TS0 Found both door seals not sealing properly. Ordered ff and freezer gaskets.; ordrng 1 242193211 (gasket-frzr door) and 1 242193214 (gasket-refr door)
Brad A.
DISHWASHER GE GSD4200J00CC "Found motor not spinning with proper voltage sent to it. Solenoid not opening for drain. Ordered motor and solenoid.Location kitchen, manufactured date 7/2004; rqstng P&A on 1 WD21X10060 (solenoid,pump) and 1 WD26X10013 (motor/pump assy)"
Brad A.
WASHER LG WM2501HVA "Found bellow leaking, unit needs new bellow. Ordered bellow.; ordrng 1 4986ER0004G (BELLOW)"
Brad A.
FREEZER SAMSUNG RF25HMEDBWW/AA "Found compressor running in forced mode, found no frost pattern on freezer evaporator. Unit has a refrigerant leak. Needs dye filter installed to find leak.; ordrng 1 UNKNOWN (DYE FILTER)"
Brad A.
REFRIGERATOR SAMSUNG RF23J9011SR "Found icemaker freezing up, not producing ice. Ordered icemaker kit.; ordrng 1 DA82-02642A (ICEMAKER KIT)"
Brad A.
HOME LAUNDRY - E FRIGIDAIRE FFLE3911QW0 "Installed new control board, motor still it spinning. Ordered two wire harness, motor and actuator.; ordrng 1 5304492254 (actuator) and 1 5304500476 (harness) and 1 5304500523 (harness) and 1 5304501142 (motor-gear)"
Tim R.
DISHWASHER FRIGIDAIRE FDBB2040FC3 Checked unit over found that the unit wasn’t draining. Replaced drain pump. Checks ok. Customer still needs drain line cleared out by plumber.; ordrng 1 154580301(TS) (pump drain)
Tim R.
DRYER KENMORE 110.680628 Checked unit over found that the unit needed a new idler arm. Replaced idler arm and greased rollers. Checks ok. Unit working properly.; ordrng 1 8547160(TS) (pulley asy)
Steve M.
REFRIGERATOR SAMSUNG n/a Door flapper is broken; ordrd 1 DA97-07276E (FLIPPER ASSEMBLY)
Tim R.
WASHER WHIRLPOOL WTW7300DW0 Checked unit over found that the unit wouldn’t go into a spin cycle. Found stuck rotor. Freed rotor and tested. Also had error code for control. Replaced control checks ok
Steve M.
DRYER MAYTAG MED3500FW0 Unit not heating. Found open heater coil and hi limit cut out. Also thermostat was out of range. Replaced all parts listed. Dryer heating properly.2 yrs old laundry room; ordrng 1 279973 (cutoff-tml (TS)) and 1 8544771 (heating element (TS)) and 1 8557403 (thrmst-fix (TS))
Tim R.
DRYER LG DLE4970W Needs thermal fuse and heater no repair due to not having the money.
Steve M.
DISHWASHER MAYTAG MDB8969SDE3 Control panel is not responding; ordrd 1 W11230938 (CONSOLE)
Tim R.
WASHER MAYTAG MVWC465HW2 Replaced fill valve. Checks out ok; pckd up 1 W11210459 (valve)
Tim R.
WASHER WHIRLPOOL WTW4950HW1 Replaced gear case. Checks ok.; pckd up 1 W11035747 (gearcase)
Tim R.
WASHER WHIRLPOOL WFW8740DW1 Replaced pressure switch. Checks ok. Last service date was more then 30 days.
Steve M.
MICROWAVE LG LMHM2237ST/01 "Unit not heating. Found open fuse. Replaced fuse, still no heat. Transformer making loud humming. Recommend transformer and magtube. Something smells burnt.; ordrng 1 EAF36358316 (FUSE ) and 1 XXX (MAGTUBE) and 1 XXXX (HI VOLT TRANSFORMER )"
Tim R.
WASHER LG WM2301HW Replaced door clamp and tested. Checks ok.
Tim R.
REFRIGERATOR ELECTROLUX EI28BS36IS0 Replaced ice-maker. Checks ok
Steve G.
MICROWAVE JENN-AIR JMW3430DS02 Customer states that unit will go into a re boot mode. Spoke to techline and adv replace the console and manager board. Spoke to LOU at AHS got authorization. 2 hrs on return ; ordrng 1 W10821712 (cntrl-elec) and 1 WPW11236885 (S/S CONSOLE ASSY)
Tim R.
WASHER SAMSUNG WA52M8650AV Replaced tub and suspension rods. Tested in spin checks ok.
Steve G.
WASHER MAYTAG MHW5500FW0 Customer had an e01-f03 error code. Installed new pressure switch assy. Cycled. ; ordrng 1 W10448876TS (water level switch)
Tim R.
WASHER WHIRLPOOL WTW4950HW Checked unit over found that unit needs bearings and a new actuator. No repair.
Tim R.
REFRIGERATOR GE GSH25JSTASS Cleared out freezer drain. Checks ok.
Steve G.
REFRIGERATOR SAMSUNG RF263TEAESR/AA Customer states that the unit is not making ice. Found that the ice maker is jammed up and also does not have the upgrade kit and clips. Cycled unit test ok. ; ordrng 1 DA82-02367ATS (CLIPS) and 1 DA97-15217DTS (ICE MAKER )
Steve M.
WASHER WHIRLPOOL WFW8540FW1 Drain pump full of debris. Had to tear down washer to remove drain pump filter and remove multiple objects
Steve G.
DRYER SAMSUNG DV48J7770EW Customer states that the unit will not turn. Found bad idler pulley. Installed new idler pulley. Cycled. ; ordrng 1 DC93-00634ATS (IDLER PULLEY )
Steve M.
WASHER-DRYER COM GENERAL ELECTRIC GUD27ESSMWW Entire cabinet is bent and damaged pressing against heating element. Unit is nonrepairable
Steve M.
MICROWAVE FRIGIDAIRE FPMO209KFB Installed new noise filter board. Microwave operating ok.
Shawn H.
RANGE SAMSUNG FER300SX/XAA Checked temp probe and it is within spec. Found bake element reading high resistance over 90M ohms. Getting good voltage to element but poor heating from it. Unit preheats to 350 because control uses both bake and broil elements to preheat but not to maintain temp. Unit needs bake element. Good condition. ; ordrng 1 DG47-00038B (BkE ELEMENT)
Shawn H.
WASHER HOTPOINT HTWP1400F1WW "Checked unit over and found tub leaning towards the left side of the machine. Checked level and unit has slight lean. Re-leveled unit, tub still leans. Ran unit to test for noise. Unit is hitting side of cabinet because of worn shocks. Unit needs a set of shocks. Called Joe @ 9375477669 and left voicemail. Okayed by Joe please order. ; ordrng 2 WH16X10158 (washer front rod/spr)s and 2 WH16X10159 (washer rear rod/spri)s"
Steve M.
FREEZER FRIGIDAIRE FFFC09M1RW Condensation forming around thermostat probe grommet. Push to grommet in further to prevent air leaks and condensation buildup. Freezer is operating properly2 yrs old dining area
Steve M.
REFRIGERATOR WHIRLPOOL GX5FHTXVY05 Refrigerator operating properly. Customer is using thermometers on the shelving to watch the temperature fluctuates
Steve M.
REFRIGERATOR WHIRLPOOL WRF767SDEM Installed new evaporator pressure tested and charged 5.5 ounces
Shaun S.
DISHWASHER SAMSUNG DMT400RHS/XAA "Upon arrival ran and tested dishwasher and found that drain pump motor is locked up and not running, unit will needs new pump motor installed to correct problem; ordrng 1 DD31-00005A (DRAIN PUMP)"
Shaun S.
DRYER SAMSUNG DV50K8600EV/A3 Upon arrival found that unit has a defective 3 wire hook up element along with bad thermistor both need replaced ; ordrng 1 ELEMENT 3 WIRE and 1 THERMISTOR
Steve G.
DISHWASHER GE GDF510PSM0SS Customer states that the unit is not dissolving the soap. Found that the water resovoir was not attached to the side of the tub. The cover is missing. Customer has floor damage due to the fill cap no attached. Cap is not inside of the dishwasher. Water is leaking into the basement.
Shaun S.
DISHWASHER GE GSD3200G00WW "Upon arrival ran and checked unit, found that reversing solenoid not working has power but reverse to drain water from tub; ordrng 1 SOLENOID REVERSING"
Shaun S.
WASHER KENMORE 110.270626 Tech is pre ordering a new outer tub with bearing in it and new suspension rods ; ordrng 1 OUTER TUB WITH BEARING and 1 SUSPENSION RODS
Steve G.
OVEN WHIRLPOOL WFG530S0ES1 Customer states that the unit would not start cooking for her. Tech started up the unit and unit did cycle fine. Gave customer est. customer is going to think about the repair. If she calls back pre order that part.
Kevin S.
WASHER MAYTAG MVWX655DW1 "Agitator washplate was loose. Inspected, teeth smooth out halfway down. Inspected spline on transmission shaft appeared ok but its hard to gauge the tolerance. Customer claimed the wash plate was just replaced about a year ago. Will order new part, pics attached. ; ordrng 1 W10902814 (washplate)"
Steve G.
DISHWASHER GE GSD3600G00BB Customer states that the warranty company has sent out another company five times. Last time the the customer called the warranty company it flooded under the sink. The last company did not hook tighten down the drain hose. Also removed the kick plate and ran the unit for several minutes to check for other leaks. All check out ok.
Steve G.
WASHER LG WT5070CW "Customer states that the unit is giving a UE error code. Did level up the unit and still continued. Customer did show Manuel and POP. Stator, rotor and spin basket under warranty. Est is the customer part. Do need stator and rotor."
Shawn H.
DISHWASHER FRIGIDAIRE FFBD2406NW11B Installed new drain hose and ran to test. Unit drains fine and no more leaks.
Kevin M.
REFRIGERATOR WHIRLPOOL ED27DQXDN01 Water valve is an opening up to the icemaker and water dispenser ; ordrng 1 W10853654 (valve-inlt)
Shawn H.
REFRIGERATOR KENMORE 795.7205311 Installed new ice maker and ran to test. All ok. Advised customer that ice bucket would be full in 24 hours and to dump first bucket.
Shaun S.
RANGE WHIRLPOOL RF3028XEN1 "Upon arrival found that unit didn’t have power at back of range meter was reading 0 on all 3 terminals, located breaker box and found that both 240v supply was turned off, one to range and one to dryer, reset breaker ran and tested all 4 burners on unit along with oven, unit checks ok upon techs departure"
Shaun S.
REFRIGERATOR FRIGIDAIRE LGHB2867PF0 "Upon arrival found that top half of the door not sealing against cabinet causing unit to have condensation buildup and freezing on shelve, tech loosen 4 bolts holding door in place, adjusted door and retightened bolts unit checks ok upon techs departure"
Brad A.
WASHER MAYTAG MVWC565FW0 "Found hub worn, ordered new hub.; rqstng P&A on 1 W10528947 (drive hub kit), states that autho needed"
Brad A.
DRYER FRIGIDAIRE LEQ2152ES0 "Found rear bearings and felt slides worn out, ordered new bearing kit and slides.; ordrng 1 134440200 (seal felt upper) and 1 5303281153 (bearing kit-rear) and 1 5303937183 (seal,felt lower)"
Kevin S.
REFRIGERATOR FRIGIDAIRE FFTR1821TW5 "Customer claims water dripping into frig unit from around vent holes in air duct assembly but not all the time.... so possibly when unit goes into defrost? Unit is cooling properly, removed evap cover good frost pattern. Checked drain was clear and no ice build up. Went ahead and used some foil tape and silicone to make sure water ran into the drip tray only. Then removed control assembly, inspected foam and gasket went ahead and used some silicone to try to seal up area better. No frost or sweat buildup around doors, and are sealing properly. Unit checks ok upon departure, told customer let us know."
Kevin S.
RANGE GE JGB720EEJ4ES "Replaced ignitor, oven is now heating properly, showed customer and explained about oven temps and heat cycles and pre heating. Unit checks ok."
Kevin S.
WASHER MAYTAG MVWC555DW0 "Replaced wash plate, put unit into a auto diagnostics, washplate is secure and all functions check ok."
Brad A.
REFRIGERATOR SAMSUNG RS267TDBP/XAA "Found unit not cooling properly on FF side, evaporator fan does not come on. Ordered evaporator cover and main board.; rqstng P&A on 1 UNKNOWN (MAIN BOARD) and 1 UNKNOWN (FF EVAPORATOR COVER WITH FAN), states that autho needed"
Kevin M.
REFRIGERATOR FRIGIDAIRE FFTR1821TB5 Adjusted the door was rubbing and adjusted the fill on the ice maker and checks ok
Brad A.
REFRIGERATOR SAMSUNG RF25HMEDBSR "Found icemaker room frozen, icemaker not able to produce ice properly. Ordered kit from Samsung.; ordrng 1 DA82-02695A (ICEMAKER SERVICE KIT)"
Kevin M.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Installed new control board and unit checks OK
Kevin M.
REFRIGERATOR WHIRLPOOL GC5NHAXSY03 Compressor needs replaced kicking off over heating
Kevin M.
REFRIGERATOR FRIGIDAIRE FFHS2611LBK Installed icemaker damper assembly and control board and unit checks OK
Brad A.
REFRIGERATOR SAMSUNG RFG297AARS/XAA "Found freezer evaporator with only 25 percent frost pattern, customer does not want to repair unit."
Kevin M.
REFRIGERATOR LG LMX25981ST/04 Installed new water valve and checks ok
Brad A.
DISHWASHER SAMSUNG DW80F600UTS/AA "Found unit starting to fill but not washing, case brake would not allow it to fill properly, installed new case brake. Unit checks ok.; used 1 DD82-01373A (CASE BRAKE) from stock"
Brad A.
DRYER SAMSUNG DVE60M9900V/A3 "Installed new idler pulley, unit is working properly."
Brad A.
WASHER KENMORE 417.481127 "Found door latch not responding with proper voltage is applied, installed new door switch. Unit checks ok."
Brad A.
DRYER MAYTAG MGDB800VQ0 "Installed new igniter gas coils and sensor, unit is heating up properly. Checks ok."
Tim R.
REFRIGERATOR KENMORE 6684002 Checked unit over found that the parts are NLA. No repair.
Tim R.
WASHER SAMSUNG WA40J3000AW/AA Checked unit over found broken wire to capacitor. Fixed wire. Checks ok
Tim R.
DRYER SAMSUNG DV42H5200EP/A3 "Replaced rollers and idlers. Checks ok; used 1 DC93-00634A (IDLER PULLEY), and 2 DC97-16782A (PLASTIC SUPPORT) from stock"
Tim R.
WASHER WHIRLPOOL WTW8500DC0 Checked unit over found that the agitator had come loose. Tightened down agitator.
Tim R.
WASHER HOTPOINT HSWP1000M4WW Checked unit over found both right side suspension rods had come loose and unit was out of place. Reinstalled rods. Checks ok.
Tim R.
WASHER KENMORE 110.2600201 Replaced broken drive belt and tightened down pulley. Checks ok; used 1 W10006384 (BELT) from stock
Tim R.
REFRIGERATOR GE GSE25HSHBHSS Fixed waterline going into filter housing. Checks ok
Tim R.
REFRIGERATOR GE GFE26GSKJSS Checked unit over found that the teeth for the ice-maker were frozen in the ice. Cleared ice and tested. Checks ok
Tim R.
WASHER WHIRLPOOL GHW9100LW Cleaned out the drain pump due to blockage and reprogrammed control. Checks ok
Tim R.
REFRIGERATOR FRIGIDAIRE FGHB2866PF3 Checked unit over found that condenser fan was not getting power. Replaced control board under parts warranty condenser fan now getting power unit checks OK
Steve M.
WASHER SAMSUNG WF42H5200AF/A2 Door will not close and lock. Found door gasket loose from cabinet causing a door to bind and not close. Reinstall door boot and clamp properly to ensure the door to lock
Steve M.
REFRIGERATOR MAYTAG MFI2269VEM10 Unit has condensation building between door. Found mullion heater unplugged. Removed mullion and plugged heater in. Unit operating ok
Steve M.
DRYER FRIGIDAIRE GLEQ2152ES0 Belt came off. Reinstalled belt. Unit running ok
Steve M.
DRYER SAMSUNG DVE50M7450W/A3 Unit is not completing cycles properly unit is not completing cycles properly recalibrated moisture sensor dryer is operating OK.
Steve M.
DRYER KENMORE 110.870866 "dryer will not turn on user interface is not responding to the power button which is located in the cycle board. This is a two piece control. The cycle board is no longer available discontinue 2010, W10048200 cycle UI board. W10339952 receiver board10yrs old. Laundry roomAuth 183143352740Unit to put into replacement options"
Steve M.
REFRIGERATOR FRIGIDAIRE FGHS2631PF5A Freezer completely defrosted. Ran through diagnostics all components and sensors tested good. Adjusted defrost thermostat to a lower position. Instructed customer to place jugs of water in each compartment to verify that unit is cooling properly. If problem persists will need to order controls
Steve M.
REFRIGERATOR FRIGIDAIRE FFTR2021TW2 Found evaporator fan not working installed new fan motor; used 1 242077702 (EVAP MOTOR) from stock
Steve M.
WASHER WHIRLPOOL WTW4815EW1 "washer will not agitate found a broken clutch assembly that damaged actuator. Replaced both parts washer operating OK4 yrs old laundry room; used 1 W10721967 (SPLUTCH), and 1 W10913953 (ACTUATOR) from stock"
Steve G.
DISHWASHER BOSCH SHP865YP5N/01 Customer states that unit has no power. tech moved the unit out a couple of inches the unit came on. Then tried to move the unit completely out and the floor would not let up move it out . Customer did have counter top damage from when he installed the unit. Customer does not want parts installed and the vender is exchanging out unit.
Steve G.
DISHWASHER KITCHEN AID KUDS301XBL6 Customer states that the unit is leaking from the front left corner. Cycled unit and the did not leak. Did see some suds building up. Possible suds issue. Did give customer helpful tips.
Steve G.
DRYER SAMSUNG DV45K6200EW/A3 "Customer states that the unit is making a noise and also dryer drum felt is loose. Installed new idler pulley, front rollers and drum assy. Cycled unit. Test ok."
Shawn H.
DRYER HOTPOINT NONE Checked unit and found timer knob cracked. Unit has no model number to look up parts. No tag anywhere on unit. Number customer gave isnÕt a model number. Installed used knob. Advised customer because of no model number I cannot look up exact part. Customer ok with used knob. Just happy to have a working unit. Please mail out invoice.
Shawn H.
WASHER LG WM2701HV Checked unit and found cold water valves leaking. No other leaks found. Replaced valve and ran to test. All ok. Please mail out invoice.; used 1 5220FR2075L (WATER VALVE) from stock
Shawn H.
REFRIGERATOR SAMSUNG RF25HMEDBSR/AA Installed all provided parts. Advised customer that unit would fill ice bucket in roughly 24 hours then to dispose of first bucket. All ok.
Shawn H.
REFRIGERATOR WHIRLPOOL GC3NHAXVY01 Checked and found ice maker overfilled and frozen. Thawed ice maker and cycled to test. When ice maker fills it does not shut off the water valve. Replaced ice maker and ran to test. All ok. No more overfill. All under 30/90 warranty.
Shawn H.
REFRIGERATOR WHIRLPOOL WRS322FDAW04 Checked unit and all lights flickering in freezer and fresh food. Found 120vac to led ac/dc module and a fluctuating 12vdc out. Unit needs led ac/dc module. Installed new and ran to test. All ok. No more flickering lights.