Local Reviews
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Steve G.
REFRIGERATOR SAMSUNG RF28M9580SG/AA Customer states that the unit is not making ice. Thawed out ice maker and installed new ice maker and clips. Sealed up the ice room. Cycled. ; pckd up 1 DA82-02367A (CLIPS) and 1 DA97-15217D (ICE MAKER)
Shawn H.
WASHER WHIRLPOOL WTW8800YW0 Customer stated that after I instructed her to not use the fabric softener settings until dispenser was replaced that the unit still leaked. Installed all provided parts and ran to test. Checked for leaks; no leaks found. All ok.
Steve M.
AIR CONDITIONER HAIER XXXXX Found air-conditioner not cooling properly due to evaporator coil clogged with Soot from a fire in the second bedroom. No visible model or serial number due to the unit being silicone into the window as a permanent fixture. Called Warren Tech spoke to Richard and informed him. OK to bill for trip charge
Shawn H.
DRYER - ELECTRIC GENERAL ELECTRIC GTD42EASJ2WW "Checked unit and found cord not fully inserted into outlet and only sending half the voltage necessary. This is why unit wouldnÕt heat. Inserted cord fully and ran to test, timer would not advanced on timed dry cycle. Installed timer and ran to test. All ok."
Shawn H.
REFRIGERATOR WHIRLPOOL WRS571CIDM01 Checked unit and ran ice maker harvest cycle. Unit has a motor failure per tech sheet. Installed new ice maker and ran to test. All ok. Advised customer of 24 hour period before ice bucket would be full.
Shawn H.
FREEZER GE CYE22TSHSS "Checked and found freezer defrost drain clogged causing ice build up and water leakage. Cleared drain out, checked water line connections for leaks per customer request, all ok. Ran unit in diagnostics and no codes found and no issues with fresh food temp sensors causing freezing in fresh food section. Unit is defrosting upper section fine, fans moving air. Cannot duplicate concern of freezing items in the fresh food section."
Shawn H.
DRYER MAYTAG MED5500FW0 Checked unit and found heating element shorted open. Replaced and ran to test. All ok. ; used 1 8544771 (ELEMENT) from stock
Shawn H.
REFRIGERATOR GE GFE29HMEHES Installed all provided parts and ran to test. All ok. Evap fan is running fine now. Advised customer to wait 24 hours to check temps.
Shaun S.
APPLIANCE SAMSUNG RF28JBEDBSR/AA "Upon arrival found that imk was frosted up and jammed with cubes, tech repaired unit, ran and checked out, unit checks ok upon techs departure"
Steve G.
DISHWASHER BOSCH SHP65T55UC 07 Customer states that the unit is throwing up an error code e-19 spoke to Jim at Bosch tech line he advised that this is a new era code to change out main board and dispenser assembly; rqstng P&A on 1 12008380 (SOAP DISPENSER ) and 1 12009532 (MAIN BOARD )
Shaun S.
WASHER LG WM8000HVA "Upon arrival found that cold water valve was leaking at the solenoid removed and replaced water valve, ran and checked out, unit checks ok; used 1 5220FR2075L (WATER VALVE) from stock"
Shawn H.
REFRIGERATOR BO GENERAL ELECTRIC GFE28GSKJSS Checked unit and found U/I getting 13.5vdc that it should but no operation or display from U/I. Unit needs U/I board and capacitance touch screen. ; ordrng 1 WR17X26326 (cap touch std stainl) and 1 WR55X26258 (pcb asm led icon ui)
Shawn H.
RANGE THERMADOR PODMW301J/01 Installed all provided parts and ran to test. All ok. Cannot get unit full back into cabinet. Have a 1/2Ó gap at the top. Unit is secure in cabinet and will not tip out. Need another tech to assist in getting all the way back. ; saved tckt
Shawn H.
DRYER HAIER RDE350AW Preordering control thermostat under pw. Cycling thermostat and board are only things that control the temp. Unit heated fine for a time then low heat and long dry times again. ; ordrng 1 WE04X27422 (dryer thermostat(PW))
Kevin M.
REFRIGERATOR SAMSUNG RF197ACBP/XAA Ice maker was taken out but not turned off turned off ice maker and unit started working it was showing an ice maker sensor code
Shaun S.
WASHER ELECTROLUX EFFL627UTTO "Upon arrival found that door boot is leaking due to tear in gasket, door seal needs to be replaced ; ordrng 1 5304516744 (BELLW)"
Kevin M.
REFRIGERATOR WHIRLPOOL ED5DHEXWQ00 Found open relay on the compressor and checks ok; used 1 8201786 (RELAY) from stock
Kevin M.
REFRIGERATOR WHIRLPOOL GD5RHAXNT00 Installed new ice maker mold was bad & motor locked up; used 1 2198597 (ICE MAKER) from stock
Kevin M.
REFRIGERATOR MAGIC CHEF CSB2323ARW Cleaned out def drain was plugged up cleaned out and checks ok
Shaun S.
REFRIGERATOR WHIRLPOOL ED5LHAXWQ00 "Upon arrival found that unit was not plugged in or turned on, tech powered up unit and turned setting where needs to be and informed customer that unit needs to operational fo 24 hrs to give proper diagnosis on unit; saved tckt"
Shaun S.
OVEN FRIGIDAIRE FFES3026TSD "Upon arrival found that unit has a defective EOC shutting down while in cook mode on unit, customer then has to restart unit to get it to work; ordrng 1 EOC and 1 OVERLAY"
Kevin M.
REFRIGERATOR GE PFSS6PKXASS Cleaned out drain and adjusted def heater probe
Kevin S.
RANGE LG LSD4913ST/00 "Replaced thermistor and main/sub pcbs. Unit is now getting up to proper temps. Called techline to verify details on calibrating oven temps and how the convection fan cycles on and off in convection bake mode but stays on full time in convection roast mode. Used infrared gun and new temp probe to meter. Unit checks ok, unit getting to accurate temps."
Kevin S.
DISHWASHER WHIRLPOOL MDB7749SAM0 Console panel upper left corner screw stud cracked and stripped out. Replacing console and latch.; ordrng 1 W10619006 (latch-door) and 1 W10811169 (panel-cntl STAINLESS)
Kevin M.
REFRIGERATOR SAMSUNG RF28HFEDTWW/AA Installed new ff EVAP fan frozen up and open def sensor
Kevin S.
DISHWASHER BOSCH SHP878WD5N/10 "Customer complaint of odor issue from dishwasher. Checked filter screen all was clear, didnt notice any obvious odor At that time, checked to make sure drain hose had proper loop attached to garbage disposal checked ok. No issue of any drainage problems either. Unit check ok.
Kevin S.
DISHWASHER BOSCH SHV57C03UC/47 "Customer claims unit is just dripping water from right hand side corner of the door. Unable to check unit because repairmen are here replacing the water heater. Went ahead and inspected both spray arms, bottom one is cracked, and noted some tearing-holes in tub seal on right hand side. Give customer estimate for parts.; ordrng 1 00298594 (UPPER SPRAY ARM ASSY) and 1 448806 (spray arm) and 1 494772 (sealing)"
Brad A.
RANGE SAMSUNG NE58K9430SS/AA "Installed new temperature sensor, unit is maintaining proper temperatures. Unit checks ok."
Brad A.
RANGE WHIRLPOOL WFE550S0HZ0 Installed new glass outer door. Unit checks ok.
Kevin S.
REFRIGERATOR SAMSUNG RF26HFENDWW/AA "Unit is not cooling in either fresh food or freezer section. Customer claims unit just went out all of a sudden and not cooling since. Customer originally called another servicer and diagnosed as compressor issue as well but they claimed they did not do warranty work. Lights and fans are running, compressor is not running. Connected amp and watt meter only pulling .13 amps or 5 watt draw. Unit had display of 84 on left and E on right error code. Compressor is cold to the touch, condenser fan is running. The inverter board red led is flashing. Called techline, checked ohm values of compressor for 14ohms across all 3 pairs. Tech said will need to get new compressor, dryer filter, and inverter board; rqstng P&A on 1 DA62-04309B (DRYER FILTER) and 1 DA93-00215R (INVERTER BOARD) and 1 MSV/72ALZ1/SM1 (COMPRESSOR)"
Kevin M.
REFRIGERATOR KENMORE 10651133210 Unit needs new damper assy not closing properly; ordrng 1 W11164593 (DAMPER)
Kevin M.
REFRIGERATOR LG LMXS30776D/01 Calling AIG - Ashley- they are going to dispatch it back out to the previous services sealed system issue they are going to contact cust
Brad A.
REFRIGERATOR BOSCH B21CT80SNS/02 "Found right side FF door damaged at delivery. Ordered new door, also door leveling washers were not included at delivery and are needed for leveling doors. Ordered washers.; ordrng 1 00716958 (DOOR) and 2 10002925 (SPACER)s"
Brad A.
REFRIGERATOR SAMSUNG RF34H9950S4/AA "Found ice maker completely frozen over. Talked to Joshua on Techline.Unit is leaking through the ice chute, was advised to replace flap.ordered new flap. Found ice maker not going through diagnostics properly. Installed new ice maker.; ordrng 1 DA97-14506B (LEVER DISPENSER), used 1 DA9715217D (TS) (ICE MAKER ) from stock"
Tim R.
WALL OVEN BOSCH HMC80252UC/01 Installed longer screws to hold oven more secure.
Tim R.
DRYER GE GTD45EASJ1WS Replaced timer and knob. Checks ok
Tim R.
OVEN GE WORN OUT1 Checked unit over found that the thermostat was shorted out and sending power to the elements. Part is NLA. No repair
Tim R.
DRYER ROPER RED4640YQ1 Checks unit over everything working properly.
Tim R.
RANGE BOSCH NETP668SUC Replaced touchpad pad and shorted wires. Checks ok. Unit had to be completely removed out of the counter and disconnected. Removed bottom half of unit and completely disconnected control and reconnected on to new touchpad. Required second tech to do repair. Checks ok.
Tim R.
REFRIGERATOR SAMSUNG RF25HMEDBWW/AA Checked unit ver found that the display wasnÕt responded fixed connector to display. Checks ok
Tim R.
DRYER MAYTAG MEDX655DW1 "Replaced thermal fuse instructed customer on vent cleaning. Sis previously out and replaced the timer, heater, and thermostats. If unit continues to act up we will address it with vendor.; used 1 3392519 (FUSE) from stock"
Tim R.
DISHWASHER LG LDS5540ST Checked unit over found that the model and serial were missing. Unit needs vent and wash motor and main control. Due to have no serial and an incomplete model we canÕt order the parts. No repair.
Tim R.
MICROWAVE SAMSUNG ME20H705MSS Checked unit over everything working properly when plugged in checks ok. If it acts up again unit needs new control and door.
Tim R.
REFRIGERATOR FRIGIDAIRE FFHS2322MBHA Water line in dispenser door had gotten knocked out of the holder leaking everywhere. Reinstalled correctly. Checks ok
Tim R.
DRYER SAMSUNG DV330AEW/XAA Replaced shorted heating element. Checks ok; used 1 DC97-14486A (ELEMENT) from stock
Tim R.
DISHWASHER MAYTAG MDB8959SPZ4 Cleared out blockage in the drain pump area. Checks ok.
Tim R.
DISHWASHER MAYTAG MDBTT59AWB Replaced latch assembly checks ok.
Tim R.
DISHWASHER SAMSUNG DW7933LRASR/AA Checked unit over found that the unit needs a new control and case break. No repair as of now
Tim R.
REFRIGERATOR BOSCH B22CT80SNS01 Replaced water filter. Checks ok
Tim R.
DISHWASHER BOSCH SHS5AVF6UC Unit needs a new control and touchpad. Also needs heater and upper spray rack. Talked with LoweÕs about the missing serial and model # bill for trip charge and make sure to put rubbed off in their serial line.
Tim R.
DISHWASHER KITCHENAID KDTM404EWH3 Replaced drain pump. Ok; ordrng 1 W10914557(TS) (pump-drain)
Tim R.
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA Checked unit over found that the has a shorted icemaker and wonÕt cycle. Completely separate issue then when we were out there the first time. I called LoweÕs and they said send in an email escalating it so we will get paid for it.; used 1 DA97-15217D (IMK) from stock
Tim R.
DISHWASHER AMANA ADB1200AWS Replaced door latch. Checks ok; pckd up 1 W10130695 (latch handle (blk))
Tim R.
REFRIG/SIDE-BY-S FRIGIDAIRE FGHS2655PF4 Replaced filter housing. Checks ok.; ordrng 1 242009601(TS) (base-water filter)
Tim R.
DISHWASHER MAYTAG MDB6100AWQ Checked unit over found shorted control and console. Parts are NLA. No repair possible. ; rqstng P&A on 1 6-915428(DO) (CONTROL PANEL ) and 1 99002823(DO) (pcb assembly)
Tim R.
WASHER SAMSUNG WA50M7450AW/A4 Instructed customer she needed to call a plumber to fix the leaking water valve at the wall. Reprogrammed and reset control so unit would drain properly. Checks ok
Tim R.
REFRIGERATOR SAMSUNG RF268ABBP/XAA Cleaned out frozen drain in the freezer. Checks ok.
Tim R.
DISHWASHER KITCHEN AID KDTE104ESS2 Checked unit over found that the wash motor wasnÕt cleaning well due to broken glass down inside motor. Replaced motor checks ok.
Steve M.
REFRIGERATOR FRIGIDAIRE FFHS2611LWMA Unit not cooling properly. Temperature was erratic. Adjusted placement of thermistor and ran through diagnostics. Unit checks ok. blend door and cooling temps check ok.If problem persists need to install new thermistor assembly.Part 242278801
Tim R.
RANGE SAMSUNG NE58K9430SS/AA "Talked to Samsung and per Samsung we needs to replace all the cooktop burner. Everything documented with Samsung. Said that the burners are what was causing the fan to run whenever.; rqstng P&A on 1 DG47-00024B (WARMING CENTER) and 2 DG47-00060A (BURNER REAR)s and 1 DG47-00063A (FRONT BURNER) and 1 DG47-00064A (FRONT BURNER), states that autho needed"
Steve M.
DISHWASHER FRIGIDAIRE FGID2466QF6A Top rack keeps falling out. Found no broken parts called tech line to inform them of the situation and there are no revised parts or service bulletin advise customer to pull rack out from center handle. I removed rails and adjusted them so they would hold better in between the wheels. Rack seems to be staying in place better now
Steve M.
REFRIGERATOR SAMSUNG RF260BEAESG/AA "Water leaking under crisper drawer. Found clogged defrost drain, cleared the drain unit is functioning OK"
Steve M.
REFRIGERATOR ROPER RT14BKXKQ05 Refrigerator is leaking water underneath unit. Found rusted evaporator drain pan underneath refrigerator. Also customer had issue with several stovetop elements. Both quotes for repairs were denied. This work order includes the 2nd appliance rate. Tara okÕd payment
Steve M.
WASHER GE GTWN2800D1WW "Washer is leaking water every cycle. Found showerhead filling water outside of tub. Removed and cleaned sprayhead reinstalled at a different angle to ensure water only enters tub. leveled washer, cycle checks OK"
Steve M.
REFRIGERATOR MAYTAG MSD2454GRQ Unit leaking water on floor. Found clogged evaporator drain line. Remove drain line and cleaned out. Defrosted and removed ice from evaporator pan
Steve M.
RANGE FRIGIDAIRE LGEF3046TFH Control board missing top left screw securing assembly to stove body. Installed missing screw.
Steve M.
WASHER LG WT1101CW Unit leaking water. Found detergent cups clogged causing us it to over flow and run down back of unit. Also sump pump keeps backing up.
Steve M.
DISHWASHER FRIGIDAIRE FFBD2406NB11B Found loose wire on drain pump terminal. Repaired pushed out terminal. Dishwasher draining properly.L1-29451340358 Carrie.
Tim R.
DISHWASHER LG LDF5545ST Needs console and rack. ; ordrng 1 AGL75172601 (CONTROL PANEL) and 1 AHB73129204 (RACK)
Steve M.
WASHER MAYTAG MVWC565FW0 "Unit wonÕt agitate. Found stripped gear on splutch and actuator. Replaced both parts. Unit checks ok; used 1 W10721967 (SPLUTCH), and 1 W10913953 (ACTUATOR) from stock"
Steve M.
REFRIGERATOR FRIGIDAIRE FGHB2866PFEA Unit not making ice. Icemaker is not cycling ice cubes out. Installed updated icemaker.; used 1 243297607 (IMK) from stock
Steve G.
REFRIGERATOR SAMSUNG RF28N9780SG/AA 02 Customers display was showing half screen and also ghost screening installed new display installed new main board also installed new right top door did two wires were broken on the door cycled unit test OK
Steve M.
DISHWASHER GE GDT580SSF8SS "Remove dishwasher gained access to heater terminals. Customers heater an entire circuit tester OK. Benchtest new control board that was installed, new computer is not sending any voltage to the heating circuit. Need to re-order main control; saved tckt"
Steve G.
REFRIGERATOR SAMSUNG RF31FMESBSR/AA Customer states that she is hearing a loud fan noise. Removed the refrigerator Evap wall and found some ice build up around the fan. Ohm out sensor and checkout ok. Removed the black sound insulation from around the sensor. Flush out defrost drain line. Cycled
Steve M.
RANGE HOOD FABER n/a Blower motor not running; ordrng 1 BLOWERMOTORASSEMBLY
Steve G.
REFRIGERATOR GE GSHF5KGXCCBB Customer fan was hitting the back mounting wall. Tech made a small adjustment. Test ok.
Steve G.
REFRIGERATOR FRIGIDAIRE FFFH20F2QWF Customer states that the door is hard to open. Made an adjustment to the upper door hinge. Unit is much easier to open up
Steve M.
WASHER SAMSUNG WF405ATPASU/A2 Washer will not start poor communication between sub and main control boardÕs.; ordrd 1 DC92-00773J (SUB PCB) and 1 DC92-01063A (MAIN)
Steve G.
REFRIGERATOR FRIGIDAIRE LGHD2369TF Customer states that the unit is leaking. Found that the water valve is leaking. Installed new water valve. Cycled; pckd up 1 242253002 (valve-water)
Shaun S.
DISHWASHER GE GDT695SMJOES "Installed new door latch and wiring harness on unit, ran and tested product, unit checks ok upon techs departure"
Shaun S.
DISHWASHER KITCHEN AID KDFE104DBL4 "Removed and replaced spray arms on unit, ran and tested product, unit checks ok upon techs departure"
Shaun S.
DISHWASHER BOSCH SHE3ARF5UC/22 "Removed and replaced spray arm on unit, checks out ok"
Shaun S.
DRYER WHIRLPOOL LEQ8611LW1 "Upon arrival found that unit does not have 240 v coming to unit, see SD-QuickPic to see techs finding, notified home owner of problem."
Shaun S.
REFRIGERATOR SAMSUNG RS25J500DSG/AA "Upon arrival found ran making slight noise, made adjustment to fan motor and blade checks ok upon techs departure"
Steve G.
OVEN LG LWD3010ST/00 Customer states that the unit is making a loud fan noise that comes from the control panel area. Found that the cooling fan is out. Cust approved. 2 hrs on return
Shaun S.
REFRIGERATOR SAMSUNG RF263BEAESR/AA "Upon arrival found that imk was jammed with cubes, tech cleared problem, made adjustment to water line for imk and on imk also, ran and checked out, unit ch cos ok"
Steve G.
REFRIGERATOR FRIGIDAIRE FFHT2131QP3 "Customer states that the water is leaking from under the unit. found that the evap motor was not working, causing water to pool and leak. ordrng 1 242077702, evap motor"
Shaun S.
MICROWAVE FRIGIDAIRE FGMO205KFB "Removed and replaced defective wave guide cover, ran and tested unit, checks out ok"
Steve G.
REFRIGERATOR KITCHEN AID KSSS42QDX05 Customer states that the unit has been working for several days. Tech did a restriction in the evap. Did advise that we do not do system jobs on built ins.
Shaun S.
REFRIGERATOR FRIGIDAIRE FGHS2631PF3 Reinstalled gasket and steamed around the gasket also seems to be sealing better now unit checks ok.
Steve G.
FREEZER SAMSUNG RS261MDRS/XAA Need to reschedule 5/7/19 after schooling; saved tckt
Shaun S.
DRYER WHIRLPOOL LER764EQ1 "Upon arrival found that belt was broken on unit, removed and replaced belt on unit, ran and checked out, unit checks ok; used 1 341241 (DRYER BELT) from stock"
Steve G.
FREEZER SAMSUNG RS261MDRS/XAA "Installed new heater, evap fan motor and bi metal. Installed new main board. Cycled."
Kevin S.
ICEMAKER WHIRLPOOL WRF555SDFZ02 Determined ice cubes getting stuck at the end of the bucket and not dropping down the shoot. Replaced with new ice bucket checked functions working ok.
Kevin S.
MICROWAVE OVEN SAMSUNG NQ70M6650DG/AA "Replaced turntable ring, unit is turning ok."
Kevin S.
RANGE SAMSUNG NE58F9500SS/AA "Replaced fan and blade, check convection bake. Unit checks ok."
Kevin S.
WASHER WHIRLPOOL WTW8540BW0 "Exchanged outer tub and parts. Checked over unit in quick wash mode, unit is filling, agitating and draining and spin without issue. No leaks, showed customer, u it checks ok."
Kevin M.
REFRIGERATOR FRIGIDAIRE MCBR1020W Compressor is hot no cool contacted Makgregor
Kevin M.
FREEZER FRIGIDAIRE LFFH20F3QWC Found open t-stat replaced and part is covered by Frigidaire; used 1 5304513033 (THERMOSTAT) from stock
Shaun S.
REFRIGERATOR AMANA 123456 "Call had to be rescheduled due to unit not plugged in and running, unit has been unplugged since Saturday morning; saved tckt"
Kevin M.
REFRIGERATOR SAMSUNG RF28N9780SR/AA Install ice maker kit and took pictures As I went per. Bulletin
Kevin M.
REFRIGERATOR SAMSUNG RF28HDEDTSR/AA Installed parts & insulated around tubing coming into the liner
Kevin M.
REFRIGERATOR KITCHEN AID KFIL27CXMS5 Installed door gaskets and cleaned defrost drains
Shaun S.
MICROWAVE SAMSUNG MC17J8000CS/AA "Upon arrival main board has been changed on unit, says error code is for a communications error, contacted tech support and informed him that unit already has new main board installed but still giving same error code, was aske to Change the door out on unit; rqstng P&A on 1 DOORASSM, states that autho needed"
Shaun S.
WASHER WHIRLPOOL WTW8040DW1 "Upon arrival found that unit is in a business establishment and repairs will not be cover d by LoweÕs extended, contacted LoweÕs back and spoke to Carrie and was told that to bill out for service call on unit, that they have made proper notation on there end on job record"
Jeffrey G.
DRYER MAYTAG DE512. 02 Replaced blower wheel. Ok
Jeffrey G.
HOME LAUNDRY - E FRIGIDAIRE FEX831FS4 Replaced term. Block and cord. Also repaired wire problem at lid lock.
Kevin S.
REFRIGERATOR SAMSUNG RS265TDRS/XAA02 "Checked the defrost heater, and bi-metal ok. Used steamer to clean out drain and checked for any blockages. Suspect issue with main pcb.; ordrng 1 DA41-00670C (MAIN PCB)"
Jeffrey G.
REFRIGERATOR FRIGIDAIRE FRS6LF7JMO Unit appears to be working good. Ice cream froze hard. Air flow at damper good..temps 0degrees in freezer. 35 in fresh food side.
Jeffrey G.
DISHWASHER LG LDF5545ST Checked all connections at control. Unit working fine now.
Jeffrey G.
REFRIGERATOR FRIGIDAIRE FFTR1821TB0 Mfd 05-18. Blue to heater not plugged in all the way till it clipped. Defrost system good.
Jeffrey G.
DRYER SAMSUNG DV400EWHDWR/AA Cleared moisture sensor bars of hair and fabric. Run in timed cycle 20 min. Ok
Jeffrey G.
DRYER SAMSUNG DVE52M7750V/A3 Checked heat temp. With venting off. Air temps correct for each setting. Ok instructed Cust that vent line is kinked behind unit.
Jeffrey G.
RANGE LG LRE3061ST/00 Repaired wire connection ay broil element ok
Brad A.
DRYER SAMSUNG DV431AEP/XAA "Unit will not spin, found belt broken. Installed new belt. Unit is working properly .; used 1 6602-001655 (TS) (DRYER BELT) from stock"
Brad A.
REFRIGERATOR WHIRLPOOL MBF1958XES4 "Unit was leaking from the bottom front. Found ice covering bottom of the freezer. Defrosted all of the ice, found drain line clogged not allowing unit to to drain properly while in defrost. Cleaned out drain. Unit checks ok."
Brad A.
RANGE WHIRLPOOL WFE550S0HZ1 "Installed new thermal fuse, unit is working properly. All operations test ok."
Brad A.
MICROWAVE SAMSUNG ME16H702SES "Installed new magnetron, unit is heating properly. Unit checks ok."
Kevin M.
REFRIGERATOR WHIRLPOOL WRS331FDDW00 Ff door gasket is tore and bin is cracked; ordrng 1 2256101 (door-comp) and 1 2309600 (door gasket magnet)
Brad A.
MICROWAVE WHIRLPOOL UMV1160CB-6 Installed two mounting nuts inside unit. All operations test ok.
Kevin M.
REFRIGERATOR WHIRLPOOL WRS325FDAM02 Found open t-stat; rqstng P&A on 1 W10583800 (thermostat)
Kevin M.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Needs repaired per ice maker bulletin asc20170602002; ordrng 1 DA82-02673A and 1 DA97-14474C (BUCKET)
Brad A.
DRYER SAMSUNG DV42H5000EW/A3 Found rollers worn and wobbling causing loud noise. Installed new roller. Unit is working properly.; used 1 DC97-16782A (TS) (PLASTIC SUPPORT) from stock
Jeffrey G.
WASHER GE GTW750CSLOWS Needs lid lock wh01x27954. 31.25. 13.88; ordrng 1 WH01X27954 (LID LOCK)
Brad A.
RANGE SAMSUNG NE58K9430SS/AA Found unit not maintaining proper temperatures. Found temperature sensor out of ohm range. Ordered new sensor. Samsung ticket# 4150109466; ordrng 1 N/A (TEMPERATURE SENSOR)
Tim R.
DRYER GE GTBP490ED2W Replaced timer knob. Checked ok
Tim R.
RANGE FRIGIDAIRE FGEF3036TFG Customer already had oven pulled out and and plugged. Replaced shorted control due to no convection fan working. Checks ok
Tim R.
MICROWAVE FRIGIDAIRE FGMV176NTF "Replaced door switches. Checks ok; used 1 5304509459 (SWITCH), and 1 5304509460 (SWITCH) from stock"
Tim R.
WASHER WHIRLPOOL WTW4816FW2 Replaced gearcase due to grinding noise during spin. Checks ok; pckd up 1 W11255272 (gearcase)
Tim R.
DRYER GE GFD45ESSM1WW Replaced door latch checks ok.; pckd up 1 WE4M415 (DOOR SWITCH)
Tim R.
WASHER LG WM3770HVA Installed door spring that had come off during wash. Checks ok
Tim R.
DISHWASHER KITCHENAID KDTE504DSS0 Replaced control. Checks ok
Tim R.
REFRIGERATOR LG LSC21943ST Unit needs a new Display part is NLA instructed customer of that. No repair.
Tim R.
WASHER GE WWA5600SBLWW Checked unit over found that the unit needs a new pressure switch due to over filling with water and then splashing over the sides in a spin cycle parts NLA.
Tim R.
DISHWASHER BOSCH SHE68T52UC/02 Checked unit over found that the unit was leaking water around door frame bent frame. No repair.
Tim R.
OVEN GE n/a Needs thermostat And timer and bake element. Thermostat NLA called AHS and reported. Putting into options.
Tim R.
WASHER SAMSUNG WF45H6300AW/A2 "Checks unit over found leaking from seal between tubs And rear bearing area on tub very slow leak and only when filled to the max with water.; rqstng P&A on 1 DC97-16086B (SPIN BASKET ) and 1 DC97-17010A (REAR TUB) and 1 DC97-17011A (FRONT TUB), states that autho needed"
Tim R.
REFRIGERATOR FRIGIDAIRE LFHB2751TF5 Adjusted door mullion. Checks ok
Tim R.
DISHWASHER KITCHEN AID KUDS25SHBT0 "Replaced broken drain pump. Checks ok; ordrng 1 675806(TSDN) (impeller,wash)"
Tim R.
WASHER WHIRLPOOL GSQ9632LW0 Replaced drain pump. Checks ok.; ordrng 1 3363892(TSDN) (pump-wtr)
Tim R.
DISHWASHER FRIGIDAIRE FFCD2413US1A Replaced control and instructed customer. Checks ok
Tim R.
DISHWASHER HOTPOINT HDA100X-66WH Repair broken wire to timer. Checks ok.
Tim R.
WASHER SAMSUNG WF45H6300AW/A2 Fixed hose connection on drain pump. Adjusted door.
Tim R.
WASHER LG WM3070HWA Checked unit over found leak from water valve. Replaced cold water valve checks ok.; used 1 5220FR2075L (WATER VALVE) from stock
Tim R.
WASHER KENMORE 110.2234251 Needs tub assembly and gear case. No repair due to cost per HBW. Submitted online.; rqstng P&A on 1 W10324648(DO) (tub-outer) and 1 W10521298(DO) (spin basket) and 1 W11035747(DO) (gearcase)
Tim R.
WASHER LG WM9000HVA Replaced shorted drain pump. Checks ok.; used 1 4681EA2001T (DRAIN PUMP) from stock
Tim R.
DRYER GE DRSR495EG0WW Replaced timer knob. Checks ok; ordrng 1 WH01X10309(TS) (knob & clip asm)
Steve M.
DISHWASHER GE GDT580SSF8SS Installed main board. Ran diagnostics. No errors and heater circuit test ok16.4 ohmsUnable to remove dishwasher at this time to replace heater. Advise customer to run the unit and see how it operates. If issue continues contact us after having dishwasher accessible to install heater charges will apply for labor to do so
Steve M.
REFRIGERATOR GE PYE22KSKKSS Found frozen waterline in left-hand refrigerator door. Thawed line out. All functions working properly. If problem come back left hand door will need to be ordered
Steve M.
DRYER BOSCH WTMC3500UC/02 E01 error. Thermostat error. Checked drying temps. 156 degrees. Remove control checked the readings of thermistor. Remove the thermostat and cleaned. Found no obstructions in exhaust line closest to the dryer. Call Bosch tech-support made by step customer clean exhaust line. Dryer is operating properly
Steve M.
REFRIGERATOR FRIGIDAIRE LFSS2312TPO "Installed water valve and second icemaker. Icemaker will be parts warranty and sealed rear waterline with compound. Icemaker is filling up properly.; used 1 241798224 (IMK), and 1 5305877995 (COMPOUND) from stock"
Steve M.
REFRIGERATOR WHIRLPOOL WRS325FDAM02 Installed new LED light module. Lighting is working properly inside refrigerator
Steve M.
REFRIGERATOR SAMSUNG RF260BEAESR/AA Unit is over cooling in freezer section. Icemaker sensor hanging down over cooling freezer. Re attached sensor. Unit cooling properly. No error codes found#4150089888
Steve M.
WASHER SAMSUNG WA40J3000AW/AA Found a stock button in the user interface causing the unit to time out. Remove the console and control boards adjusted set screws for button control. Reassembled consul test ran unit washer is running fine
Steve M.
MICROWAVE SAMSUNG ME21H706MQG Repaired interior light socket wiring microwave lighting is operating properlyCustomer paid for new light bulb.
Steve M.
REFRIGERATOR LG LFXS26596S/00 Icemaker fan making noise. Found ice inside of fan housing. Cleared unit of ice. Unit operating ok
Tim R.
DRYER WHIRLPOOL WED8500DC3 "Checked unit over unit had ran not stop while customer wasnÕt home and when they came home is was super hot to the touch and shut down and nothing would come back on. Unit has proper power but no display.; rqstng P&A on 1 W10739349(DO) (cntrl-elec) and 1 W10847565(DO) (console) and 1 W11025156(DO) (element) and 1 W11105178(DO) (motor-drve), states that autho needed"
Steve M.
REFRIGERATOR SAMSUNG RF28R7351SG/AA Auto pitcher fill is not working. Control lock was on unable to make the pitcher selection. Control auto locks after 60 seconds. Customer instruct. All functions are working properly.#4150089790
Steve M.
REFRIGERATOR SAMSUNG RF23M8090SG/AA "Icemaker is not working. Installed updated icemaker and y clip and sealed icemaker room with silicone. Icemaker working properly.; used 1 DA82-02367A (Y CLIP), and 1 DA97-13718C (IMK) from stock"
Steve G.
WASHER KENMORE 2661532 "HBW spoke to Charlie Started the unit up in spin, unit did start up then stop with an error code, tech try to locate the tech sheet. Kenmore will not give tech advice over the phone.Autho for no repair visit. 506340769761"
Steve M.
WASHER SAMSUNG WF42H5200AF/A2 Unit not draining. Found loose wire on drain pump. Tightened electrical connections washer is running properly
Steve M.
WASHER MAYTAG MVWC400XW3 Basket speed sensor error. Installed new actuator. Washer running fine.; used 1 W10006355 (ACTUATOR) from stock
Steve M.
REFRIGERATOR SAMSUNG RF4267HARS/XAA Ref not cooling. Found faulty evap fan motor not sending correct signal. Replaced fan assembly. Unit operating ok.
Steve M.
REFRIGERATOR FRIGIDAIRE FFHB2750TD3 Icemaker not filling. Installed extra seal on top of icebox and installed new updated icemaker removed previously installed one; used 1 243297607 (IMK) from stock
Steve M.
WASHER WHIRLPOOL WTW5000DW Washer is not completing cycles. Found drive belt off motor. Re installed belt. Washer running ok
Steve M.
DRYER MAYTAG MEDB855DC "Idle and roller squealing. Replaced roller and tensioner. Unit running ok; used 1 W10314173 (ROLLER KIT), and 1 W10837240 (BRACKET) from stock"
Steve G.
DISHWASHER WHIRLPOOL WDT720PADM2 Customer statesn that the unit will not start. When you turn on the unit the display fades away. Could not put the unit into diag; ordrd 1 W10854231 (cntrl-elec) and 1 W10917737 (housing-ui)
Shawn H.
MICROWAVE SAMSUNG SMH9151S Installed all provided parts and ran to test. All ok. Unit heats and operates fine now. Advised customer that when using timed settings to use pause button before opening door to prevent damage to micro switches.
Steve G.
WASHER SAMSUNG WA50M7450AW/A4 01 "Installed new main board assembly, memory sensor, a new wire harness load test unit checked OK"
Shawn H.
DRYER HAIER RDE350AW Installed all provided parts and ran to test. Thermostat is cycling as it should now. Please mail out invoice.
Steve G.
WASHER MAYTAG MVWC555DW1 Installed new outer tub gear case splotch and spin basket low test unit checked OK
Steve G.
WASHER LG WT7100CW Customer states that the unit sounds like it is laboring. Load test the unit found the noise coming from the pump assy. ; ordrng 1 1111 (DRAIN PUMP. )
Steve G.
REFRIGERATOR LG LFXS26596S/01 Found that ice maker was not going Bach to home position. Installed new icemaker auger motor assembly cycled
Steve G.
REFRIGERATOR FRIGIDAIRE LFSS2312TP0 Installed new waterline to filter housing installed new filter housing cycled unit test OK
Steve G.
WASHER MAYTAG MVWX655DW1 Installed new main board. Calibrated unit. Test ok.
Steve G.
WASHER WHIRLPOOL WTW5000DW2 Customer states that the unit would not lock. Tech put unit into diag and the unit would try to start and lock then then kick off. Installed new lock assy. Cycled unit and calibrated unit. Test ok; pckd up 1 WPW11307244 (LOCK)
Steve G.
DISHWASHER WHIRLPOOL WDF520PADM7 Customer states that the unit is not running. found a loose wire to motor.
Steve G.
REFRIGERATOR SAMSUNG RF323TEDBBC/AA "Installed new main board, inverted and console assy due to the customer complaint. Cycled unit. Test ok. Did try to put the floor protection runners down but was not able to get the unit to roll out onto the protectors. Customer adv that it rolls easy with no problems and she was appreciative that i tried several times to get the unit to roll on the protectors."
Shawn H.
DRYER MAYTAG MEDC400VW0 Installed all provided parts and ran to test. All ok. Please mail out invoice. ; pckd up 1 WP694089 (wheel)
Steve G.
DISHWASHER SAMSUNG DW80K7050UG/AA 02 Customer is getting a LC error code. Did check the base of the unit for leaks and noticed some water. Remove the unit and dried up the base. Tech to order main board and case brake assy. ; rqstng P&A on 1 DD82-01111B (CASE BRAKE) and 1 DD82-01337A (MAIN BOARD)
Shawn H.
DRYER HAIER RDE350AW Checked unit and found belt had slipped off idler. Reinstalled belt and ran to test. All ok. No charge.
Shawn H.
OVEN WHIRLPOOL RBD275PRB00 Checked unit and found main board not sending voltage to upper elements. Unit needs board. Board is NLA as of June 18. No repair possible. Please mail out invoice.
Shawn H.
DRYER HOTPOINT HTDX100ED4WW "Ran unit to test, could not duplicate concern. Motor tests good, heater, thermal fuse, cycling thermostat all test good."
Shawn H.
DISHWASHER MAYTAG MDB6769PAB0 Checked unit and found touchpad shorted causing some options/cycles to not work at times. Unit needs touchpad. Customer wants to think on repair and will call in if sheÕd like to proceed.
Shawn H.
WASHER SAMSUNG ELECTRON WA50K8600AV/A2 Installed all provided parts and ran to test. No more leaks and drain pump drains fine now.
Shawn H.
MICROWAVE FRIGIDAIRE FGMV174KFC Checked unit and found tab for door latch spring broken not allowing latch to contact micro switch. Re-secured spring to another mounting point and ran to test. Turn table motor turns normal and quiet. Unit heats fine.
Shawn H.
DRYER LG DLEX7700WE Checked unit and found one element of heater shorted open causing long dry times. Also vent is clogged and pinched and needs maintaining. Advised customer to have vent repaired. Replaced heater and ran to test. All ok. Pad deductible by cc. ; used 1 5301EL1001J (HEATER) from stock
Shaun S.
WASHER GE GUD27ESSJ0WW "Installed new spin basket on unit, ran and tested product, unit check ok upon techs departure"
Shaun S.
DRYER HOTPOINT HTX24EASKW0S "Upon arrival found that unit was heating just fine, tech found plastic bag stuck in vent line causing unit to not realease heat from unit, blocking exit of vent, tech removed plastic bag unit checks ok"
Shaun S.
WASHER LG WM3470HWA "Upon arrival found that unit is over filling and leaking out the front of the door, found that unit has a defective pressure switch, removed and replaced switch, ran and checked out, unit checks ok ; used 1 6601ER1006G (PRESSURE SWITCH) from stock"
Shaun S.
REFRIGERATOR SAMSUNG RF260BEAESG/AA "Replaced fill spout on unit, cycled imk through checks out ok"
Shawn H.
REFRIGERATOR GE GFE29HMEHES Checked unit and found weak cooling in the upper section. Evap fan not running. Checked for voltages at board and they are correct. Evap fan is shorted. ; ordrng 1 WR60X26866 (fan dc ff evap)
Shaun S.
REFRIGERATOR FRIGIDAIRE FGHS2631PF3 "Upon arrival removed and replaced freezer door gasket on unit, cleaned around top frame of cabinet, had sticky substance that may have caused last gasket to rip, unit checks ok upon techs departure"
Shaun S.
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA "Upon arrival found that unit is over cooling in fridge compartment, after running checks and test on unit, found that unit needs new evap cover for fridge compartment and new main pcb board, contacted vendor to verify correct repairs ; ordrng 1 EVAPCOVERFRIDGE and 1 MAINPCB"
Shaun S.
WASHER WHIRLPOOL WFW9200SQA11 "Upon arrival found that unit is giving error code for slow drain F21, tech found that drain hose to far installed in drain pipe and drain is slow, tech adjusted hose, ran unit through diag testing, unit checks ok upon techs departure"
Shaun S.
WASHER SPEED QUEEN AWN63RSN115TW01 "Upon arrival found that unit isnÕt responding when start button is pushed every time, customer has to mess with settings knob to get unit to start; ordrng 1 BOARDBEHINDCONSOLE"
Shaun S.
REFRIGERATOR KENMORE 106.742594 "Upon arrival found that unit has a froze over drain in freezer compartment, tech removed all ice and also steamed out the drain installed make shift defrost clip on unit, ran and checked out, unit checks ok"
Kevin S.
APPLIANCE SAMSUNG DV45K7600EW/A3 Found idler pulley wheel completely off bracket and damaged. Replaced with new part from truck stock. Also lubed up rollers. Tested unit is tumbling and heating ok. Showed customer. ; used 1 DC93-00634A (IDLER PULLEY) from stock
Shaun S.
MICROWAVE FRIGIDAIRE FGMO205KFB "Upon arrival found wave guide cover is bad and needs replaced, ; ordrng 1 5304462314 (cover)"
Kevin S.
REFRIGERATOR GE GDE25ESKGRSS "Get to customers home, door appears to be opening and closing ok. Removed door and changed out parts, adjusted and adjusted bottom leveling legs and checked with customers large level on upper door, freezer door and showed customer. Had customer open and shut door and look at level. Unit checks ok, if there are further issues then the cabinet lining has to be expanding and contracting enough to cause an issue."