Service History 13 - Authorized Service

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Vandalia, OH 45377

Kellen

Job Details: 03/27/2025

Inspected the unit and found a series of failed parts resulting in the malfunction of the control. Ordering parts.; ordrng 1 W11578565 (Control) and 1 W10821951 (Damper) and 1 W10775446 (Drain pump)

We serviced a

LG REFRIGERATOR

Model LFXS26596D/02

Near Jamestown, OH 45335

Kevin

Job Details: 03/27/2025

Ordered new freezer fan assembly to be installed ; ordrng 1 FreezerFanassy (Freezer Fan assy)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Dayton, OH 45459

Kevin

Job Details: 03/27/2025

Ordered new sensor and control board, they were not communicating properly ; ordrng 1 W11476575 (Cont brd) and 1 W11373514 (Wiring harness)

We serviced a

MAYTAG LAUNDRY

Model n/a

Near Lima, OH 45801

Kirby

Job Details: 03/27/2025

Inspected the washing machine and found the lower wiring harness to the drain pump wire was broken. Temporarily wire nut wires together so the customer would be able to use the washing machine. Ordering lower wiring harness. ; ordrng 1 W11643701 (Lower wiring harness)

We serviced a

FRIGIDAIRE DRYER

Model FEX831FS4

Near Versailles, OH 45380

Amber

Job Details: 03/27/2025

Inspected unit and found the unit not heating at all. Found heating element broken. Called with estimate for the heating element. They approved repair. Ordering part. ; ordrng 1 131475320 (Heating element)

We serviced a

GE WASHER

Model GTW460ASJ9WW

Near Moraine, OH 45439

Tim

Job Details: 03/26/2025

Unit was not shifting between agitation and spin unit needed software updated. Updated software and reprogram control board tested functions checks OK

We serviced a

GENERAL ELECTRIC WASHER

Model GTW335ASN2WW

Near Dayton, OH 45417

Tim

Job Details: 03/26/2025

File#16169323. Checked unit over found that the unit wouldnt spin or agitate. Found water dripping from side walls and motor and drain pump assembly. Unit has had water up under shorting out these components. Not covered by GE! Spoke with their techline and documented with videos and pics.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GRMC2273CF02

Near Dayton, OH 45403

Tim

Job Details: 03/26/2025

Fixed door seal and adjusted door checks ok

We serviced a

SUMMIT WASHER

Model SUMMIT APT 15

Near Dayton, OH 45406

Tim

Job Details: 03/26/2025

"Checked unit over found the unit was starting an E 21 error code, which was a code for not being able to drain properly. Disassemble the unit and cleared out the drain pump. Reassembled unit and checks OK"

We serviced a

ROPER DRYER

Model REX3514PQ0

Near Dayton, OH 45410

Tim

Job Details: 03/26/2025

Replaced timer and heating element, instructed customer on not overloading the dryer because motor will burn out

We serviced a

GENERAL ELECTRIC RANGE

Model PSS93YP9FS

Near Bellbrook, OH 45305

Tim

Job Details: 03/26/2025

Adjusted oven temps for customer and instructed on usage.

We serviced a

LG RANGE

Model LSEL6333D/00

Near Dayton, OH 45458

Tim

Job Details: 03/26/2025

Adjusted oven switches check ok

We serviced a

WHIRLPOOL OVEN

Model WEEA25H0HNO

Near Washington Township, OH 45458

Tim

Job Details: 03/26/2025

Reprogramed control and touchpad checks ok

We serviced a

FRIGIDAIRE ELECTRIC RANGE

Model FCFE3083ASE

Near Dayton, OH 45459

Tim

Job Details: 03/26/2025

Fixed pinched wire on burner checks ok

We serviced a

ELECTROLUX WASHER

Model ELFW7738AA0

Near Middletown, OH 45042

Sam

Job Details: 03/26/2025

Installed parts listed, all checked good

We serviced a

WHIRLPOOL WASHER

Model WTW5640XW3

Near Bellefontaine, OH 43311

Scott Pierson

Job Details: 03/26/2025

"Inspected unit and found that the cam kit underneath had failed. Also the bearing went out on the spindle underneath, causing a belt to come off and also causing the sound and with a screeching in the clutch I replaced the swatch kit, including the wheel, calibrated the washer and tested. washer is now operating as it should with no sound. I explained to a customer what failed and what we did to fix the problem. All checks are good at this time.; used 1 W10721967 (Splutch kit) from stock"

We serviced a

RANGE DRYER

Model PTD70EBST0WS

Near Springfield, OH 45503

Scott Pierson

Job Details: 03/26/2025

Installed parts listed, all checked good

We serviced a

LG HOME LAUNDRY - E

Model DLE3400W

Near Mechanicsburg, OH 43044

Scott Pierson

Job Details: 03/26/2025

Installed new part. All checks ok.

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Bellefontaine, OH 43311

Scott Pierson

Job Details: 03/26/2025

Inspected dryer and found that the timer control knob was split where the shaft goes into the center of the knob. Installed new part. Dryer is now operational and heating all checks good; used 1 W11708423(TS) (Timer knob) from stock

We serviced a

WHIRLPOOL WASHER

Model NTW4516FW4

Near Dayton, OH 45424

Tim

Job Details: 03/26/2025

Replaced control and suspension. All checked good

We serviced a

WHIRPOOL WASHER

Model n/a

Near Fairborn, OH 45324

Tim

Job Details: 03/26/2025

SR#7741201134 checked unit over found with unit needs a new control board and a new gear case unit is extremely loud in the spin cycle. Also will not run through a cycle and shuts down after it fills. Spoke with Whirlpool third-party and provided the information due to the model and serial tag missing unit is approximately 15 years old.

We serviced a

GE RANGE

Model PB965YP2FS

Near Fairborn, OH 45324

Tim

Job Details: 03/26/2025

Calibrated upper and lower oven temperatures tested unit checks OK

We serviced a

KITCHENAID OVEN

Model KOED530PSS00

Near Mason, OH 45040

Sam

Job Details: 03/26/2025

Customers complaint was regarding the bottom left side of the door seems to be shifting slightly when closing. Inspected the unit and found both up in doors have soft clothes hinges. Photos and videos taken. It appears what the customer is observing is normal due to the soft close hinges that roll down into place when closing the door. Provided info and video to Whirlpool techline and they advise this is normal for this design. All other checks OK.

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GDT630PYR7FS

Near Liberty Township, OH 45044

Sam

Job Details: 03/26/2025

Installed parts listed, all checked good

We serviced a

FRIGIDAIRE DISHWASHER

Model FDPH4316AS0A

Near Middletown, OH 45044

Sam

Job Details: 03/26/2025

Installed parts listed, all checked good

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFTR1835VFB

Near Miamisburg, OH 45342

Kevin

Job Details: 03/26/2025

Defrost timer locked up, replaced timer and checks good; used 1 5304526183 (Timer) from stock

We serviced a

LG REFRIGERATOR

Model LFXS26973D/01

Near Dayton, OH 45459

Kevin

Job Details: 03/26/2025

Defrost drain was plugged up cleared out and checks ok

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFTR2045VF9

Near Dayton, OH 45459

Kevin

Job Details: 03/26/2025

Defrost timer was locked up replaced defrost timer and all checked good; used 1 5304526183 (Timer) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM11

Near Bellbrook, OH 45305

Kevin

Job Details: 03/26/2025

Install new water valve and filter tube heater

We serviced a

GENERAL ELECTRIC WASHER

Model GFW550SSN5WW

Near Anna, OH 45302

Kirby

Job Details: 03/26/2025

Installed parts listed, all checked good

We serviced a

KITCHEN AID DISHWASHER

Model KDTE234GBS0

Near Sidney, OH 45365

Kirby

Job Details: 03/26/2025

Found the rack adjusters on the dishwasher broken allowing the rack to fall down on the one side. Gave customer quote to repair and they approved. Removed and replaced left and right upper rack adjusters. Ran a test cycle. Everything is working properly. ; used 2 Wpw10546503 (Dishrack adjuster kit) from stock

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GDP670SMV1ES

Near Sidney, OH 45365

Kirby

Job Details: 03/26/2025

Inspected the dishwasher and only had 57 V at the machine. Removed machine from cabinet and found a plug in the wall that came loose. Reconnected power cord to outlet ran cycle. Everything is working properly.

We serviced a

WHIRLPOOL DRYER

Model WED5600XW0

Near Sidney, OH 45365

Kirby

Job Details: 03/26/2025

Found the dryer not heating. Found the heating element defective. Gave customer a quote to replace. Customer approved repair. Removed and replaced defective heating helmet ran test cycle unit is operating properly ; used 1 3387747 (ELEMENT) from stock

We serviced a

GENERAL ELECTRIC DISHWASHER - BUI

Model HDF330PGR6BB

Near Troy, OH 45373

Kellen

Job Details: 03/26/2025

Inspected the unit and could not manifest a leak anywhere. All checks OK

We serviced a

GE WASHER

Model GTW525ACP0WB

Near Pleasant Hill, OH 45359

Kellen

Job Details: 03/26/2025

Inspected the unit and found that it was in need of a firmware update. Updated firmware. Ran unit through multiple test cycles. All checks OK

We serviced a

KITCHEN AID DISHWASHER

Model KDFE104HPS1

Near Greenville, OH 45331

Kellen

Job Details: 03/26/2025

Inspected the unit and found that the upper rack adjusters needed a complete rebuild. Customer declined repair.

We serviced a

GE REFRIGERATOR

Model GYE18JEMGFDS

Near Greenville, OH 45331

Kellen

Job Details: 03/26/2025

Inspected the unit and found over 200 codes stating that the door has been left open. The door switches check OK. Customer will need to observe the doors in order to cool the refrigerator as needed.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFTR1835VFA

Near Middletown, OH 45044

Kevin

Job Details: 03/26/2025

Installed new defrost heater and air tower and check OK

We serviced a

SAMSUNG REFRIGERATOR

Model RF23CB9900QKAA

Near Beckett Ridge, OH 45069

Kevin

Job Details: 03/26/2025

"Installed new filter housing and reset unit and check OK"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Springboro, OH 45066

Kevin

Job Details: 03/26/2025

Installed new ice maker and reset unit and checks ok

We serviced a

KITCHEN AID REFRIGERATOR

Model KRMF706EBS04

Near Dayton, OH 45458

Kevin

Job Details: 03/26/2025

Installed new main board and checked good

We serviced a

JENN AIR RANGE

Model JES9750AAW

Near West Alexandria, OH 45381

David R.

Job Details: 03/26/2025

"Inspected the unit and found the burners on top not heating. Removed all four burners and removed the receivers and made adjustments to the prongs on the inside. Hooked all of the burners back up and ran a test cycle, the unit heated correctly. Checks OK"

We serviced a

GE WASHER

Model GNW128PSOWW

Near Germantown, OH 45327

David R.

Job Details: 03/26/2025

Inspected the unit and customer stating that the water was not filling up fast enough. This is a portable washer and is hooked up to the kitchen sink. Which the kitchen sinks. Water pressure is not high enough to fill in one fill cycle. Remove the water valve off the back and cleaned out the filter. Recalibrated the control board and ran another test cycle. Advise customer to run deep fill and make sure they are using cold water. The unit filled with water. Checks OK

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGHB2869TF8

Near New Madison, OH 45346

Kellen

Job Details: 03/26/2025

Inspected the unit and ran through multiple tests. Found no unusual noises. Everything is functioning as it should from factory with stable temperatures. All checks OK

We serviced a

MAYTAG WASHER

Model n/a

Near Arcanum, OH 45304

Kellen

Job Details: 03/26/2025

Inspected the unit and found several failed parts. Two of which they did not have. Customer declined any repairs.

We serviced a

WHIRLPOOL DRYER

Model n/a

Near Pitsburg, OH 45358

Kellen

Job Details: 03/26/2025

Inspected the unit and found a failed heating element. Replaced element with truck stock. Ran a test cycle. All else checks OK; used 1 279838 (ELEMENT) from stock

We serviced a

SPEED QUEEN DRYER

Model ADEE9RYS177TW01

Near Englewood, OH 45322

Kellen

Job Details: 03/26/2025

Inspected the unit and found a failed heating truck stock. Ran a test cycle. All checks OK; used 1 D518838 (ELEMENT) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ01

Near Troy, OH 45373

Kellen

Job Details: 03/26/2025

Installed part. All checks OK

We serviced a

GE MICROWAVE

Model JVM3160DF9BB

Near Dayton, OH 45414

David R.

Job Details: 03/26/2025

"Inspected the unit and found the unit not heating. When running a test cycle, found the unit arcing in the back which has melted several of the wires coming from the magnetron to the transformer. Also, the magnetron has damaged the main cabinet where it mounts and has stripped the paint off of the brackets. Those parts are not repairable. Called and informed the warranty company."

We serviced a

MAYTAG DRYER

Model MEDC215EW1

Near Dayton, OH 45414

David R.

Job Details: 03/26/2025

Inspected the unit and found the fuses were blown at the back of the dryer. the vent line coming out the back of the dryer was too long and will need to be cut down and reconnected. Replaced the fuses on the back of the dryer and ran a test cycle. Checks OK; used 1 3392519 (FUSE) from stock

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Dayton, OH 45424

David R.

Job Details: 03/26/2025

Inspected unit and put the unit through diagnostics. When running through diagnostics found the unit was spinning slowly. Pulled the unit forward tilted it back. Found that the belt had come off of the bottom of the washer and the actuator had come unplugged. Plugged it back in. Ran a calibration cycle and another diagnostic cycle. Checks OK

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRSS2323AB9

Near Dayton, OH 45424

David R.

Job Details: 03/26/2025

Inspected the unit and found that the shark bite connector at the bottom of the refrigerator was leaking. Replaced the shark bite and ran into cycle. Checks OK

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ0

Near Dayton, OH 45424

David R.

Job Details: 03/26/2025

"Inspected the unit and customer stated that she had some plumbers come out to address some plumbing issues underneath the sink. After they had left, the unit would not drain. Found that the drain line was hooked up to the garbage disposal and the plug was not knocked out of the garbage disposal. Knocked out the plug and ran a test cycle, check, OK"

We serviced a

SAMSUNG WASHER

Model WA50R5200AW

Near Dayton, OH 45414

David R.

Job Details: 03/26/2025

Customer stated that during the cycles the child lock would randomly come on. Removed the panel off the back of the display and reset the control board and user interface. Cleaned off the display and make sure no buttons and made sure that the dial was not being pushed down. Checks OK

We serviced a

/? WASHER

Model WTW4816FW2

Near Englewood, OH 45322

David R.

Job Details: 03/26/2025

"Inspect the unit and ran a diagnostic cycle. Found no error codes and the diagnostic cycle completed. Customer stated the unit was shaking back-and-forth really bad. Check the suspension rods and found one of the suspension rods had come off. Reinstalled the suspension rod and recalibrated the unit. Advise the customer to make sure she is distributing the clothes evenly, and that there is no large items with small items. Check OK"

We serviced a

BOSCH DISHWASHER

Model MODULE NLA

Near Dayton, OH 45420

Tim

Job Details: 03/26/2025

"Checked unit over found that the unit has a shorted wash motor, control and broken dispenser. Unit is approximately 15-17 years old in the kitchen. No tag available. Pictures attached. ; rqstng P&A on 1 #### (Control) and 1 ### (Motor) and 1 #### (Dispenser)"

We serviced a

WHIRLPOOL HOME LAUNDRY - E

Model WTW4957PW0

Near Dayton, OH 45459

Tim

Job Details: 03/26/2025

Unit needs new control board; ordrng 1 W11608056 (Control Board)

We serviced a

SAMSUNG WASHER

Model WA50R5200AW

Near Ansonia, OH 45303

Amber

Job Details: 03/26/2025

"Inspected unit and found the unit would not spin a load out. Found the basket would always shake pretty heavily. Found tension rods loose on unit. When empty, basket would spin up properly. Gave customer quote for suspension rods. Customer wants time to think about repair."

We serviced a

MIDEA REFRIGERATOR

Model MRT18D3BWW

Near Rossburg, OH 45362

Amber

Job Details: 03/26/2025

"Inspected unit and found the unit not cooling at all. When plugged in, the lights and fan would come on but compressor wouldnt run. Found the compressor would hum then click and shut off. Found compressor pulling high amps. Unit needs new compressor for locked rotor amps. Called midea and explained what was going on. Midea said they dont work on their sealed system and would be reaching out to the customer."

We serviced a

ELECTROLUX DRYER

Model ELFE7637BT0

Near Versailles, OH 45380

Amber

Job Details: 03/26/2025

Installed new oarts. All checks ok

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1835VWC

Near Versailles, OH 45380

Amber

Job Details: 03/26/2025

Installed new door. All checks ok.

We serviced a

SPEED QUEEN WASHER

Model AWNE9RSN116TW01

Near Lebanon, OH 45036

Sam

Job Details: 03/26/2025

Inspected the unit and found a damaged friction ring. Ordering parts. ; ordrng 2 37937 (Friction ring)s

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Springfield, OH 45504

Scott Pierson

Job Details: 03/26/2025

Installed parts listed, all checked good

We serviced a

FRIGIDAIRE FREEZER

Model FFCL1542AW

Near Springfield, OH 45502

Scott Pierson

Job Details: 03/26/2025

Installed parts listed, all checked good

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRUF2020AN0

Near Urbana, OH 43078

Scott Pierson

Job Details: 03/26/2025

Installed parts listed, all checked good

We serviced a

MAYTAG HOME LAUNDRY - E

Model MVWC465HW3

Near Fairborn, OH 45324

Tim

Job Details: 03/26/2025

"Checked unit over and found that the unit was leaking oil out of the bottom of the gear case. Also, the tub has come apart from the transmission and is free spinning. Unit needs new transmission, inner basket and suspension.; rqstng P&A on 1 W11172199 (Basket) and 1 W11217817 (Suspension rods) and 1 W11454372 (Gearcase) and 1 W10919191 (Agitator)"

We serviced a

KITCHEN AID REFRIGERATOR

Model KFIS29PBMS02

Near Versailles, OH 45380

Amber

Job Details: 03/26/2025

"Upon arrival called whirlpool tech line and spoke with Rick. After explaining what was going on with the unit, he had me check unit condenser to make sure it was clean and the water pressure from the dispenser. He had discussed with me previous repairs done to the unit. He recommended changing the dual water valve in the ceiling of the unit as he believes it is closing slower than it should be and therefore adding too much water. His notes are under same file number from previous call to techline. Ordering parts. ; rqstng P&A on 1 W11577195 (Ice maker (pw)), ordrng 1 W10341329 (Valve)"

We serviced a

WHIRLPOOL RANGE

Model WFG540H0AS1

Near Dayton, OH 45426

David R.

Job Details: 03/26/2025

"IThe oven igniter clicks, but does not like the gas. Ordering parts.; ordrng 1 WPW10324262 (Oven igniter), states that autho needed"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GRFG2353AF9

Near Springboro, OH 45066

Sam

Job Details: 03/26/2025

Installed parts and found the dispenser nozzle had cracked and would not stay in place while attempting to reinstall. Ordering part. ; ordrng 2 242095423 (Gasket)s and 2 5304530965 (Nozzle)s

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Dayton, OH 45429

Tim

Job Details: 03/25/2025

Replaced wash motor and tested unit checks OK

We serviced a

KENMORE DRYER

Model 110.68632700

Near Washington Township, OH 45459

Tim

Job Details: 03/25/2025

"Checked unit over, found that the belt had come off of the motor. Reinstalled the belt and started up the dryer. The dryer ran for less than a few seconds and made a terrible noise and the belt came off again. When I removed the front cover, I found that the motor mounts were broken in the motor had shifted. These mounts are part of the frame and are not replaceable. Called and informed American home shield of what was going."

We serviced a

MAYTAG DRYER

Model MED6230RHW1

Near Dayton, OH 45459

Tim

Job Details: 03/25/2025

Replaced shorted heating element; used 1 3387747 (ELEMENT) from stock

We serviced a

NUTONE RANGE HOOD

Model 40M22R

Near Miamisburg, OH 45342

Tim

Job Details: 03/25/2025

"I was able to test the unit out now that it is mounted back on the wall. Control board is not turning on and off the motor assembly. It is not sending any power to the motor. Unit needs a new control board. We only have a partial model number for this unit, so there is no way to find any of the parts. Reached out to American home shield and gave them the following information."

We serviced a

GENERAL ELECTRIC DRYER

Model PTD60EBSR2WS

Near Miamisburg, OH 45342

Tim

Job Details: 03/25/2025

Arrived and found that this unit had been worked on multiple times previously by GE. Unit has never worked since the customer has had the unit. GE has replaced multiple parts. Unit potentially has a bad control board or motor assembly. Customer is going to reach out to appliance factoryabout replacing the unit due to all the issues theyve had and it never worked.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Riverside, OH 45431

Tim

Job Details: 03/25/2025

Checked unit over found unit has a shorted control board. Unit needs a new control board. This unit is in a McDonalds and is set up under commercial use which will not be covered by Whirlpool. Called and explained the situation to the owner.

We serviced a

ELECTROLUX DRYER

Model ELFE7637AW0

Near Dayton, OH 45404

Tim

Job Details: 03/25/2025

Checking it over found that the customer was complaining Dean was taking a long time to dry and they were getting some squealing noises after it ran for a while. Found that the exterior vents were plugged up cleared out the exterior vents of the unit vent properly. instructed customer on usage

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near Dayton, OH 45424

Tim

Job Details: 03/25/2025

"Checked unit over, found that the customer had broken the tub fill button in the fabric softener dispenser. They were completely cracked and broken. I did inform him this would not be something that would be covered under the warranty company. Because they do not consider that normal wear and tear."

We serviced a

KENMORE WASHER

Model 110.26812690

Near Dayton, OH 45416

Tim

Job Details: 03/25/2025

Fixed door switch checks ok

We serviced a

GE RANGE

Model JBP82S0F1SS

Near Dayton, OH 45406

Tim

Job Details: 03/25/2025

"Customer was complaining that touchpad buttons were sticking. Also, customer was complaining that the cooktop burners were not heating evenly. I tested the oven and the unit is functioning properly and heating up properly. All buttons were functioning normal and could not get it to malfunction. Also tested all of the burnerson all of the different temperatures and all of them held temperatures properly. Make sure the oven was calibrated. I called and spoke with American home, shield and informed them that everything seemed to be functioning as normal."

We serviced a

AMANA HOME LAUNDRY - E

Model NTW4516FW4

Near Quincy, OH 43343

Scott Pierson

Job Details: 03/25/2025

Installed new water valve and tested for leaks. No leaks detected and water valve is filling with good pressure and no squeaky sound.

We serviced a

SAMSUNG RANGE

Model NE63A6511SS/AA

Near Bellefontaine, OH 43311

Scott Pierson

Job Details: 03/25/2025

Installed parts listed, all checked good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Bellefontaine, OH 43311

Scott Pierson

Job Details: 03/25/2025

Installed door gasket door gasket fit perfectly. Advised to allow 24 to 48 hours for the gasket to seat permanently and allow it to form.

We serviced a

SAMSUNG WASHER

Model WA44A3205AW

Near Bellefontaine, OH 43311

Scott Pierson

Job Details: 03/25/2025

"Inspected washer, put it on a quick wash cycle after unplugging it for about 3 to 5 minutes and then plugging it back in to reset the board. Checked the user manual to see what that UB code was correlated to and the only information that it was saying was that it was an unbalanced load. The only instructions were user instructions, talking about rearranging clothes and moving clothes in the load had nothing to do with any mechanical issues when I tested the washer the washer filled up with soap, went through the agitate cycle, drain the water and spun no issues detective while I was there."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Bellefontaine, OH 43311

Scott Pierson

Job Details: 03/25/2025

Installed sump assembly and tested dishwasher. Dishwasher is now spraying through all the arms and circulating water around the inside of the unit. There are no leaks.

We serviced a

MAYTAG WASHER

Model MVW5035MW2

Near Beavercreek, OH 45430

Tim

Job Details: 03/25/2025

Unit needs new lid lock customer is trying to come up receipt and will order if shes able to come up with receipt.

We serviced a

SAMSUNG DRYER

Model DVE45T6000W/A3

Near Xenia, OH 45385

Tim

Job Details: 03/25/2025

"Checked in an Uber, found that the power cord was melted. I removed the power cord for the customer so they could replace it. I did explain to them that when they install the new one if they damaged something, the warranty wont cover it."

We serviced a

GENERAL ELECTRIC WASHER

Model GTW485ASW0WB

Near Mason, OH 45040

Sam

Job Details: 03/25/2025

Installed parts listed, all checked good

We serviced a

GENERAL ELECTRIC WASHER

Model GFW655SPV0DS

Near West Chester Township, OH 45069

Sam

Job Details: 03/25/2025

"Inspected the unit and found all water valves working properly while in diagnostics. Unit needed a firmware update. Updated the unit and ran a test cycle and all valves are functioning properly. While running whites or sanitize test cycle unit only fills with water via the steam valve and no more. Called GE Techline and advised of issues. Advised techline it was just filling from the back steam valve for about 30 or 40 seconds and then stopping. Techline advised this is normal for the sanitize, steam, and white cycles. The unit fills with water to the heater at the back of the unit, and the customer will not see it dispensing water out the front like a normal cycle. He said that is where the thermostat is located to make sure its not putting in too much hot water. Per Techline the amount and the way it adds water is normal. Techline provided case number if the customer has more questions they can contact Customer Service. Notified customer. Case# 1162121"

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GDT550PYR7FS

Near Lebanon, OH 45036

Sam

Job Details: 03/25/2025

Found a faulty sprayarm. Replaced parts. All checks

We serviced a

GE COOKTOP

Model JP3030SW1SS

Near Liberty Township, OH 45044

Sam

Job Details: 03/25/2025

Installed parts listed, all checked good

We serviced a

GENERAL ELECTRIC DRYER

Model GTX33EASK1WW

Near Middletown, OH 45044

Sam

Job Details: 03/25/2025

Inspected unit and found a squealing noise coming from the blower housing fan due to it being cold. Ran the unit for a few minutes and the sound went away. Tested several more cycles and the sound is normal. All checks OK.

We serviced a

GENERAL ELECTRIC WASHER

Model GFW655SSVWW

Near Middletown, OH 45042

Sam

Job Details: 03/25/2025

Installed parts listed, all checked good

We serviced a

SAMSUNG MICROWAVE

Model ME16A4021AS

Near Dayton, OH 45458

Sam

Job Details: 03/25/2025

"Inspected the unit and found the fan in the microwave quieter than normal. Advise the customer of how the fan functions and it may warp over time causing noises, but this will typically go away. All checks OK"

We serviced a

WHIRLPOOL WASHTOWER

Model WET4024HW0

Near Russells Point, OH 43348

Scott Pierson

Job Details: 03/25/2025

Installed parts listed, all checked good

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRFS282LAFB

Near Xenia, OH 45385

Kevin

Job Details: 03/25/2025

Called techline spoke Mike cabinet is bowed on this unit non repairable, case #88036633

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ02

Near Springfield, OH 45504

Kevin

Job Details: 03/25/2025

Called tech line spoke to Jeremy file#7741205983 found fill tube froze up cleared out.

We serviced a

SAMSUNG REFRIGERATOR

Model RF29BB8900ACAA

Near Sidney, OH 45365

Kevin

Job Details: 03/25/2025

Installed parts and reset unit and told customer to give it 24-48 hrs to stabilize

We serviced a

GE FREEZER

Model FUF14SMRWW

Near Dayton, OH 45424

Kevin

Job Details: 03/25/2025

Adjusted the door and checks ok. Tonya okd est

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR2045VBA

Near Dayton, OH 45424

Kevin

Job Details: 03/25/2025

Installed parts and advanced timer and checks ok; used 1 5304526183 (Timer) from stock

We serviced a

GE REFRIGERATOR

Model GFSS6KEXASS

Near Englewood, OH 45322

Kevin

Job Details: 03/25/2025

Unit has a refrigerant leak non repairable contacting HBW spoke to Christopher

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