We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Vandalia, OH 45377
Kellen
Job Details:
03/27/2025
Inspected the unit and found a series of failed parts resulting in the malfunction of the control. Ordering parts.; ordrng 1 W11578565 (Control) and 1 W10821951 (Damper) and 1 W10775446 (Drain pump)
We serviced a
LG REFRIGERATOR
Model LFXS26596D/02
Near Jamestown, OH 45335
Kevin
Job Details:
03/27/2025
Ordered new freezer fan assembly to be installed ; ordrng 1 FreezerFanassy (Freezer Fan assy)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Dayton, OH 45459
Kevin
Job Details:
03/27/2025
Ordered new sensor and control board, they were not communicating properly ; ordrng 1 W11476575 (Cont brd) and 1 W11373514 (Wiring harness)
We serviced a
MAYTAG LAUNDRY
Model n/a
Near Lima, OH 45801
Kirby
Job Details:
03/27/2025
Inspected the washing machine and found the lower wiring harness to the drain pump wire was broken. Temporarily wire nut wires together so the customer would be able to use the washing machine. Ordering lower wiring harness. ; ordrng 1 W11643701 (Lower wiring harness)
We serviced a
FRIGIDAIRE DRYER
Model FEX831FS4
Near Versailles, OH 45380
Amber
Job Details:
03/27/2025
Inspected unit and found the unit not heating at all. Found heating element broken. Called with estimate for the heating element. They approved repair. Ordering part. ; ordrng 1 131475320 (Heating element)
We serviced a
GE WASHER
Model GTW460ASJ9WW
Near Moraine, OH 45439
Tim
Job Details:
03/26/2025
Unit was not shifting between agitation and spin unit needed software updated. Updated software and reprogram control board tested functions checks OK
We serviced a
GENERAL ELECTRIC WASHER
Model GTW335ASN2WW
Near Dayton, OH 45417
Tim
Job Details:
03/26/2025
File#16169323. Checked unit over found that the unit wouldnt spin or agitate. Found water dripping from side walls and motor and drain pump assembly. Unit has had water up under shorting out these components. Not covered by GE! Spoke with their techline and documented with videos and pics.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRMC2273CF02
Near Dayton, OH 45403
Tim
Job Details:
03/26/2025
Fixed door seal and adjusted door checks ok
We serviced a
SUMMIT WASHER
Model SUMMIT APT 15
Near Dayton, OH 45406
Tim
Job Details:
03/26/2025
"Checked unit over found the unit was starting an E 21 error code, which was a code for not being able to drain properly. Disassemble the unit and cleared out the drain pump. Reassembled unit and checks OK"
We serviced a
ROPER DRYER
Model REX3514PQ0
Near Dayton, OH 45410
Tim
Job Details:
03/26/2025
Replaced timer and heating element, instructed customer on not overloading the dryer because motor will burn out
We serviced a
GENERAL ELECTRIC RANGE
Model PSS93YP9FS
Near Bellbrook, OH 45305
Tim
Job Details:
03/26/2025
Adjusted oven temps for customer and instructed on usage.
We serviced a
LG RANGE
Model LSEL6333D/00
Near Dayton, OH 45458
Tim
Job Details:
03/26/2025
Adjusted oven switches check ok
We serviced a
WHIRLPOOL OVEN
Model WEEA25H0HNO
Near Washington Township, OH 45458
Tim
Job Details:
03/26/2025
Reprogramed control and touchpad checks ok
We serviced a
FRIGIDAIRE ELECTRIC RANGE
Model FCFE3083ASE
Near Dayton, OH 45459
Tim
Job Details:
03/26/2025
Fixed pinched wire on burner checks ok
We serviced a
ELECTROLUX WASHER
Model ELFW7738AA0
Near Middletown, OH 45042
Sam
Job Details:
03/26/2025
Installed parts listed, all checked good
We serviced a
WHIRLPOOL WASHER
Model WTW5640XW3
Near Bellefontaine, OH 43311
Scott Pierson
Job Details:
03/26/2025
"Inspected unit and found that the cam kit underneath had failed. Also the bearing went out on the spindle underneath, causing a belt to come off and also causing the sound and with a screeching in the clutch I replaced the swatch kit, including the wheel, calibrated the washer and tested. washer is now operating as it should with no sound. I explained to a customer what failed and what we did to fix the problem. All checks are good at this time.; used 1 W10721967 (Splutch kit) from stock"
We serviced a
RANGE DRYER
Model PTD70EBST0WS
Near Springfield, OH 45503
Scott Pierson
Job Details:
03/26/2025
Installed parts listed, all checked good
We serviced a
LG HOME LAUNDRY - E
Model DLE3400W
Near Mechanicsburg, OH 43044
Scott Pierson
Job Details:
03/26/2025
Installed new part. All checks ok.
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Bellefontaine, OH 43311
Scott Pierson
Job Details:
03/26/2025
Inspected dryer and found that the timer control knob was split where the shaft goes into the center of the knob. Installed new part. Dryer is now operational and heating all checks good; used 1 W11708423(TS) (Timer knob) from stock
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW4
Near Dayton, OH 45424
Tim
Job Details:
03/26/2025
Replaced control and suspension. All checked good
We serviced a
WHIRPOOL WASHER
Model n/a
Near Fairborn, OH 45324
Tim
Job Details:
03/26/2025
SR#7741201134 checked unit over found with unit needs a new control board and a new gear case unit is extremely loud in the spin cycle. Also will not run through a cycle and shuts down after it fills. Spoke with Whirlpool third-party and provided the information due to the model and serial tag missing unit is approximately 15 years old.
We serviced a
GE RANGE
Model PB965YP2FS
Near Fairborn, OH 45324
Tim
Job Details:
03/26/2025
Calibrated upper and lower oven temperatures tested unit checks OK
We serviced a
KITCHENAID OVEN
Model KOED530PSS00
Near Mason, OH 45040
Sam
Job Details:
03/26/2025
Customers complaint was regarding the bottom left side of the door seems to be shifting slightly when closing. Inspected the unit and found both up in doors have soft clothes hinges. Photos and videos taken. It appears what the customer is observing is normal due to the soft close hinges that roll down into place when closing the door. Provided info and video to Whirlpool techline and they advise this is normal for this design. All other checks OK.
We serviced a
GENERAL ELECTRIC DISHWASHER
Model GDT630PYR7FS
Near Liberty Township, OH 45044
Sam
Job Details:
03/26/2025
Installed parts listed, all checked good
We serviced a
FRIGIDAIRE DISHWASHER
Model FDPH4316AS0A
Near Middletown, OH 45044
Sam
Job Details:
03/26/2025
Installed parts listed, all checked good
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFTR1835VFB
Near Miamisburg, OH 45342
Kevin
Job Details:
03/26/2025
Defrost timer locked up, replaced timer and checks good; used 1 5304526183 (Timer) from stock
We serviced a
LG REFRIGERATOR
Model LFXS26973D/01
Near Dayton, OH 45459
Kevin
Job Details:
03/26/2025
Defrost drain was plugged up cleared out and checks ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFTR2045VF9
Near Dayton, OH 45459
Kevin
Job Details:
03/26/2025
Defrost timer was locked up replaced defrost timer and all checked good; used 1 5304526183 (Timer) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM11
Near Bellbrook, OH 45305
Kevin
Job Details:
03/26/2025
Install new water valve and filter tube heater
We serviced a
GENERAL ELECTRIC WASHER
Model GFW550SSN5WW
Near Anna, OH 45302
Kirby
Job Details:
03/26/2025
Installed parts listed, all checked good
We serviced a
KITCHEN AID DISHWASHER
Model KDTE234GBS0
Near Sidney, OH 45365
Kirby
Job Details:
03/26/2025
Found the rack adjusters on the dishwasher broken allowing the rack to fall down on the one side. Gave customer quote to repair and they approved. Removed and replaced left and right upper rack adjusters. Ran a test cycle. Everything is working properly. ; used 2 Wpw10546503 (Dishrack adjuster kit) from stock
We serviced a
GENERAL ELECTRIC DISHWASHER
Model GDP670SMV1ES
Near Sidney, OH 45365
Kirby
Job Details:
03/26/2025
Inspected the dishwasher and only had 57 V at the machine. Removed machine from cabinet and found a plug in the wall that came loose. Reconnected power cord to outlet ran cycle. Everything is working properly.
We serviced a
WHIRLPOOL DRYER
Model WED5600XW0
Near Sidney, OH 45365
Kirby
Job Details:
03/26/2025
Found the dryer not heating. Found the heating element defective. Gave customer a quote to replace. Customer approved repair. Removed and replaced defective heating helmet ran test cycle unit is operating properly ; used 1 3387747 (ELEMENT) from stock
We serviced a
GENERAL ELECTRIC DISHWASHER - BUI
Model HDF330PGR6BB
Near Troy, OH 45373
Kellen
Job Details:
03/26/2025
Inspected the unit and could not manifest a leak anywhere. All checks OK
We serviced a
GE WASHER
Model GTW525ACP0WB
Near Pleasant Hill, OH 45359
Kellen
Job Details:
03/26/2025
Inspected the unit and found that it was in need of a firmware update. Updated firmware. Ran unit through multiple test cycles. All checks OK
We serviced a
KITCHEN AID DISHWASHER
Model KDFE104HPS1
Near Greenville, OH 45331
Kellen
Job Details:
03/26/2025
Inspected the unit and found that the upper rack adjusters needed a complete rebuild. Customer declined repair.
We serviced a
GE REFRIGERATOR
Model GYE18JEMGFDS
Near Greenville, OH 45331
Kellen
Job Details:
03/26/2025
Inspected the unit and found over 200 codes stating that the door has been left open. The door switches check OK. Customer will need to observe the doors in order to cool the refrigerator as needed.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFTR1835VFA
Near Middletown, OH 45044
Kevin
Job Details:
03/26/2025
Installed new defrost heater and air tower and check OK
We serviced a
SAMSUNG REFRIGERATOR
Model RF23CB9900QKAA
Near Beckett Ridge, OH 45069
Kevin
Job Details:
03/26/2025
"Installed new filter housing and reset unit and check OK"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Springboro, OH 45066
Kevin
Job Details:
03/26/2025
Installed new ice maker and reset unit and checks ok
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706EBS04
Near Dayton, OH 45458
Kevin
Job Details:
03/26/2025
Installed new main board and checked good
We serviced a
JENN AIR RANGE
Model JES9750AAW
Near West Alexandria, OH 45381
David R.
Job Details:
03/26/2025
"Inspected the unit and found the burners on top not heating. Removed all four burners and removed the receivers and made adjustments to the prongs on the inside. Hooked all of the burners back up and ran a test cycle, the unit heated correctly. Checks OK"
We serviced a
GE WASHER
Model GNW128PSOWW
Near Germantown, OH 45327
David R.
Job Details:
03/26/2025
Inspected the unit and customer stating that the water was not filling up fast enough. This is a portable washer and is hooked up to the kitchen sink. Which the kitchen sinks. Water pressure is not high enough to fill in one fill cycle. Remove the water valve off the back and cleaned out the filter. Recalibrated the control board and ran another test cycle. Advise customer to run deep fill and make sure they are using cold water. The unit filled with water. Checks OK
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHB2869TF8
Near New Madison, OH 45346
Kellen
Job Details:
03/26/2025
Inspected the unit and ran through multiple tests. Found no unusual noises. Everything is functioning as it should from factory with stable temperatures. All checks OK
We serviced a
MAYTAG WASHER
Model n/a
Near Arcanum, OH 45304
Kellen
Job Details:
03/26/2025
Inspected the unit and found several failed parts. Two of which they did not have. Customer declined any repairs.
We serviced a
WHIRLPOOL DRYER
Model n/a
Near Pitsburg, OH 45358
Kellen
Job Details:
03/26/2025
Inspected the unit and found a failed heating element. Replaced element with truck stock. Ran a test cycle. All else checks OK; used 1 279838 (ELEMENT) from stock
We serviced a
SPEED QUEEN DRYER
Model ADEE9RYS177TW01
Near Englewood, OH 45322
Kellen
Job Details:
03/26/2025
Inspected the unit and found a failed heating truck stock. Ran a test cycle. All checks OK; used 1 D518838 (ELEMENT) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ01
Near Troy, OH 45373
Kellen
Job Details:
03/26/2025
Installed part. All checks OK
We serviced a
GE MICROWAVE
Model JVM3160DF9BB
Near Dayton, OH 45414
David R.
Job Details:
03/26/2025
"Inspected the unit and found the unit not heating. When running a test cycle, found the unit arcing in the back which has melted several of the wires coming from the magnetron to the transformer. Also, the magnetron has damaged the main cabinet where it mounts and has stripped the paint off of the brackets. Those parts are not repairable. Called and informed the warranty company."
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Dayton, OH 45414
David R.
Job Details:
03/26/2025
Inspected the unit and found the fuses were blown at the back of the dryer. the vent line coming out the back of the dryer was too long and will need to be cut down and reconnected. Replaced the fuses on the back of the dryer and ran a test cycle. Checks OK; used 1 3392519 (FUSE) from stock
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Dayton, OH 45424
David R.
Job Details:
03/26/2025
Inspected unit and put the unit through diagnostics. When running through diagnostics found the unit was spinning slowly. Pulled the unit forward tilted it back. Found that the belt had come off of the bottom of the washer and the actuator had come unplugged. Plugged it back in. Ran a calibration cycle and another diagnostic cycle. Checks OK
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS2323AB9
Near Dayton, OH 45424
David R.
Job Details:
03/26/2025
Inspected the unit and found that the shark bite connector at the bottom of the refrigerator was leaking. Replaced the shark bite and ran into cycle. Checks OK
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ0
Near Dayton, OH 45424
David R.
Job Details:
03/26/2025
"Inspected the unit and customer stated that she had some plumbers come out to address some plumbing issues underneath the sink. After they had left, the unit would not drain. Found that the drain line was hooked up to the garbage disposal and the plug was not knocked out of the garbage disposal. Knocked out the plug and ran a test cycle, check, OK"
We serviced a
SAMSUNG WASHER
Model WA50R5200AW
Near Dayton, OH 45414
David R.
Job Details:
03/26/2025
Customer stated that during the cycles the child lock would randomly come on. Removed the panel off the back of the display and reset the control board and user interface. Cleaned off the display and make sure no buttons and made sure that the dial was not being pushed down. Checks OK
We serviced a
/? WASHER
Model WTW4816FW2
Near Englewood, OH 45322
David R.
Job Details:
03/26/2025
"Inspect the unit and ran a diagnostic cycle. Found no error codes and the diagnostic cycle completed. Customer stated the unit was shaking back-and-forth really bad. Check the suspension rods and found one of the suspension rods had come off. Reinstalled the suspension rod and recalibrated the unit. Advise the customer to make sure she is distributing the clothes evenly, and that there is no large items with small items. Check OK"
We serviced a
BOSCH DISHWASHER
Model MODULE NLA
Near Dayton, OH 45420
Tim
Job Details:
03/26/2025
"Checked unit over found that the unit has a shorted wash motor, control and broken dispenser. Unit is approximately 15-17 years old in the kitchen. No tag available. Pictures attached. ; rqstng P&A on 1 #### (Control) and 1 ### (Motor) and 1 #### (Dispenser)"
We serviced a
WHIRLPOOL HOME LAUNDRY - E
Model WTW4957PW0
Near Dayton, OH 45459
Tim
Job Details:
03/26/2025
Unit needs new control board; ordrng 1 W11608056 (Control Board)
We serviced a
SAMSUNG WASHER
Model WA50R5200AW
Near Ansonia, OH 45303
Amber
Job Details:
03/26/2025
"Inspected unit and found the unit would not spin a load out. Found the basket would always shake pretty heavily. Found tension rods loose on unit. When empty, basket would spin up properly. Gave customer quote for suspension rods. Customer wants time to think about repair."
We serviced a
MIDEA REFRIGERATOR
Model MRT18D3BWW
Near Rossburg, OH 45362
Amber
Job Details:
03/26/2025
"Inspected unit and found the unit not cooling at all. When plugged in, the lights and fan would come on but compressor wouldnt run. Found the compressor would hum then click and shut off. Found compressor pulling high amps. Unit needs new compressor for locked rotor amps. Called midea and explained what was going on. Midea said they dont work on their sealed system and would be reaching out to the customer."
We serviced a
ELECTROLUX DRYER
Model ELFE7637BT0
Near Versailles, OH 45380
Amber
Job Details:
03/26/2025
Installed new oarts. All checks ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1835VWC
Near Versailles, OH 45380
Amber
Job Details:
03/26/2025
Installed new door. All checks ok.
We serviced a
SPEED QUEEN WASHER
Model AWNE9RSN116TW01
Near Lebanon, OH 45036
Sam
Job Details:
03/26/2025
Inspected the unit and found a damaged friction ring. Ordering parts. ; ordrng 2 37937 (Friction ring)s
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Springfield, OH 45504
Scott Pierson
Job Details:
03/26/2025
Installed parts listed, all checked good
We serviced a
FRIGIDAIRE FREEZER
Model FFCL1542AW
Near Springfield, OH 45502
Scott Pierson
Job Details:
03/26/2025
Installed parts listed, all checked good
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRUF2020AN0
Near Urbana, OH 43078
Scott Pierson
Job Details:
03/26/2025
Installed parts listed, all checked good
We serviced a
MAYTAG HOME LAUNDRY - E
Model MVWC465HW3
Near Fairborn, OH 45324
Tim
Job Details:
03/26/2025
"Checked unit over and found that the unit was leaking oil out of the bottom of the gear case. Also, the tub has come apart from the transmission and is free spinning. Unit needs new transmission, inner basket and suspension.; rqstng P&A on 1 W11172199 (Basket) and 1 W11217817 (Suspension rods) and 1 W11454372 (Gearcase) and 1 W10919191 (Agitator)"
We serviced a
KITCHEN AID REFRIGERATOR
Model KFIS29PBMS02
Near Versailles, OH 45380
Amber
Job Details:
03/26/2025
"Upon arrival called whirlpool tech line and spoke with Rick. After explaining what was going on with the unit, he had me check unit condenser to make sure it was clean and the water pressure from the dispenser. He had discussed with me previous repairs done to the unit. He recommended changing the dual water valve in the ceiling of the unit as he believes it is closing slower than it should be and therefore adding too much water. His notes are under same file number from previous call to techline. Ordering parts. ; rqstng P&A on 1 W11577195 (Ice maker (pw)), ordrng 1 W10341329 (Valve)"
We serviced a
WHIRLPOOL RANGE
Model WFG540H0AS1
Near Dayton, OH 45426
David R.
Job Details:
03/26/2025
"IThe oven igniter clicks, but does not like the gas. Ordering parts.; ordrng 1 WPW10324262 (Oven igniter), states that autho needed"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRFG2353AF9
Near Springboro, OH 45066
Sam
Job Details:
03/26/2025
Installed parts and found the dispenser nozzle had cracked and would not stay in place while attempting to reinstall. Ordering part. ; ordrng 2 242095423 (Gasket)s and 2 5304530965 (Nozzle)s
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Dayton, OH 45429
Tim
Job Details:
03/25/2025
Replaced wash motor and tested unit checks OK
We serviced a
KENMORE DRYER
Model 110.68632700
Near Washington Township, OH 45459
Tim
Job Details:
03/25/2025
"Checked unit over, found that the belt had come off of the motor. Reinstalled the belt and started up the dryer. The dryer ran for less than a few seconds and made a terrible noise and the belt came off again. When I removed the front cover, I found that the motor mounts were broken in the motor had shifted. These mounts are part of the frame and are not replaceable. Called and informed American home shield of what was going."
We serviced a
MAYTAG DRYER
Model MED6230RHW1
Near Dayton, OH 45459
Tim
Job Details:
03/25/2025
Replaced shorted heating element; used 1 3387747 (ELEMENT) from stock
We serviced a
NUTONE RANGE HOOD
Model 40M22R
Near Miamisburg, OH 45342
Tim
Job Details:
03/25/2025
"I was able to test the unit out now that it is mounted back on the wall. Control board is not turning on and off the motor assembly. It is not sending any power to the motor. Unit needs a new control board. We only have a partial model number for this unit, so there is no way to find any of the parts. Reached out to American home shield and gave them the following information."
We serviced a
GENERAL ELECTRIC DRYER
Model PTD60EBSR2WS
Near Miamisburg, OH 45342
Tim
Job Details:
03/25/2025
Arrived and found that this unit had been worked on multiple times previously by GE. Unit has never worked since the customer has had the unit. GE has replaced multiple parts. Unit potentially has a bad control board or motor assembly. Customer is going to reach out to appliance factoryabout replacing the unit due to all the issues theyve had and it never worked.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Riverside, OH 45431
Tim
Job Details:
03/25/2025
Checked unit over found unit has a shorted control board. Unit needs a new control board. This unit is in a McDonalds and is set up under commercial use which will not be covered by Whirlpool. Called and explained the situation to the owner.
We serviced a
ELECTROLUX DRYER
Model ELFE7637AW0
Near Dayton, OH 45404
Tim
Job Details:
03/25/2025
Checking it over found that the customer was complaining Dean was taking a long time to dry and they were getting some squealing noises after it ran for a while. Found that the exterior vents were plugged up cleared out the exterior vents of the unit vent properly. instructed customer on usage
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Dayton, OH 45424
Tim
Job Details:
03/25/2025
"Checked unit over, found that the customer had broken the tub fill button in the fabric softener dispenser. They were completely cracked and broken. I did inform him this would not be something that would be covered under the warranty company. Because they do not consider that normal wear and tear."
We serviced a
KENMORE WASHER
Model 110.26812690
Near Dayton, OH 45416
Tim
Job Details:
03/25/2025
Fixed door switch checks ok
We serviced a
GE RANGE
Model JBP82S0F1SS
Near Dayton, OH 45406
Tim
Job Details:
03/25/2025
"Customer was complaining that touchpad buttons were sticking. Also, customer was complaining that the cooktop burners were not heating evenly. I tested the oven and the unit is functioning properly and heating up properly. All buttons were functioning normal and could not get it to malfunction. Also tested all of the burnerson all of the different temperatures and all of them held temperatures properly. Make sure the oven was calibrated. I called and spoke with American home, shield and informed them that everything seemed to be functioning as normal."
We serviced a
AMANA HOME LAUNDRY - E
Model NTW4516FW4
Near Quincy, OH 43343
Scott Pierson
Job Details:
03/25/2025
Installed new water valve and tested for leaks. No leaks detected and water valve is filling with good pressure and no squeaky sound.
We serviced a
SAMSUNG RANGE
Model NE63A6511SS/AA
Near Bellefontaine, OH 43311
Scott Pierson
Job Details:
03/25/2025
Installed parts listed, all checked good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Bellefontaine, OH 43311
Scott Pierson
Job Details:
03/25/2025
Installed door gasket door gasket fit perfectly. Advised to allow 24 to 48 hours for the gasket to seat permanently and allow it to form.
We serviced a
SAMSUNG WASHER
Model WA44A3205AW
Near Bellefontaine, OH 43311
Scott Pierson
Job Details:
03/25/2025
"Inspected washer, put it on a quick wash cycle after unplugging it for about 3 to 5 minutes and then plugging it back in to reset the board. Checked the user manual to see what that UB code was correlated to and the only information that it was saying was that it was an unbalanced load. The only instructions were user instructions, talking about rearranging clothes and moving clothes in the load had nothing to do with any mechanical issues when I tested the washer the washer filled up with soap, went through the agitate cycle, drain the water and spun no issues detective while I was there."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Bellefontaine, OH 43311
Scott Pierson
Job Details:
03/25/2025
Installed sump assembly and tested dishwasher. Dishwasher is now spraying through all the arms and circulating water around the inside of the unit. There are no leaks.
We serviced a
MAYTAG WASHER
Model MVW5035MW2
Near Beavercreek, OH 45430
Tim
Job Details:
03/25/2025
Unit needs new lid lock customer is trying to come up receipt and will order if shes able to come up with receipt.
We serviced a
SAMSUNG DRYER
Model DVE45T6000W/A3
Near Xenia, OH 45385
Tim
Job Details:
03/25/2025
"Checked in an Uber, found that the power cord was melted. I removed the power cord for the customer so they could replace it. I did explain to them that when they install the new one if they damaged something, the warranty wont cover it."
We serviced a
GENERAL ELECTRIC WASHER
Model GTW485ASW0WB
Near Mason, OH 45040
Sam
Job Details:
03/25/2025
Installed parts listed, all checked good
We serviced a
GENERAL ELECTRIC WASHER
Model GFW655SPV0DS
Near West Chester Township, OH 45069
Sam
Job Details:
03/25/2025
"Inspected the unit and found all water valves working properly while in diagnostics. Unit needed a firmware update. Updated the unit and ran a test cycle and all valves are functioning properly. While running whites or sanitize test cycle unit only fills with water via the steam valve and no more. Called GE Techline and advised of issues. Advised techline it was just filling from the back steam valve for about 30 or 40 seconds and then stopping. Techline advised this is normal for the sanitize, steam, and white cycles. The unit fills with water to the heater at the back of the unit, and the customer will not see it dispensing water out the front like a normal cycle. He said that is where the thermostat is located to make sure its not putting in too much hot water. Per Techline the amount and the way it adds water is normal. Techline provided case number if the customer has more questions they can contact Customer Service. Notified customer. Case# 1162121"
We serviced a
GENERAL ELECTRIC DISHWASHER
Model GDT550PYR7FS
Near Lebanon, OH 45036
Sam
Job Details:
03/25/2025
Found a faulty sprayarm. Replaced parts. All checks
We serviced a
GE COOKTOP
Model JP3030SW1SS
Near Liberty Township, OH 45044
Sam
Job Details:
03/25/2025
Installed parts listed, all checked good
We serviced a
GENERAL ELECTRIC DRYER
Model GTX33EASK1WW
Near Middletown, OH 45044
Sam
Job Details:
03/25/2025
Inspected unit and found a squealing noise coming from the blower housing fan due to it being cold. Ran the unit for a few minutes and the sound went away. Tested several more cycles and the sound is normal. All checks OK.
We serviced a
GENERAL ELECTRIC WASHER
Model GFW655SSVWW
Near Middletown, OH 45042
Sam
Job Details:
03/25/2025
Installed parts listed, all checked good
We serviced a
SAMSUNG MICROWAVE
Model ME16A4021AS
Near Dayton, OH 45458
Sam
Job Details:
03/25/2025
"Inspected the unit and found the fan in the microwave quieter than normal. Advise the customer of how the fan functions and it may warp over time causing noises, but this will typically go away. All checks OK"
We serviced a
WHIRLPOOL WASHTOWER
Model WET4024HW0
Near Russells Point, OH 43348
Scott Pierson
Job Details:
03/25/2025
Installed parts listed, all checked good
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRFS282LAFB
Near Xenia, OH 45385
Kevin
Job Details:
03/25/2025
Called techline spoke Mike cabinet is bowed on this unit non repairable, case #88036633
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Springfield, OH 45504
Kevin
Job Details:
03/25/2025
Called tech line spoke to Jeremy file#7741205983 found fill tube froze up cleared out.
We serviced a
SAMSUNG REFRIGERATOR
Model RF29BB8900ACAA
Near Sidney, OH 45365
Kevin
Job Details:
03/25/2025
Installed parts and reset unit and told customer to give it 24-48 hrs to stabilize
We serviced a
GE FREEZER
Model FUF14SMRWW
Near Dayton, OH 45424
Kevin
Job Details:
03/25/2025
Adjusted the door and checks ok. Tonya okd est
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR2045VBA
Near Dayton, OH 45424
Kevin
Job Details:
03/25/2025
Installed parts and advanced timer and checks ok; used 1 5304526183 (Timer) from stock
We serviced a
GE REFRIGERATOR
Model GFSS6KEXASS
Near Englewood, OH 45322
Kevin
Job Details:
03/25/2025
Unit has a refrigerant leak non repairable contacting HBW spoke to Christopher