Service History 13 - Authorized Service

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Huber Heights, OH 45424

Shawn H

Job Details: 04/27/2023

"Customer states that the unit isnt spinning the water out of the clothes. They have to run any additional drain/spin cycle to get them spun out enough to dry. Ran diagnostics cycle to check for error codes. Found F7E6 motor circuit open, and F0E4 spin limited by water temperature. Inspected water lines and found the reversed. This will limit the spin speed of the unit. The motor test good. No loose connections or broken wires. Unit spins up to full speed with no issues. Also agitates with no issues. When switching to drain/spin cycle the control does not look at the water temperature so it will not effect the spin speed in this cycle. Swapped water lines and calibrated the control. Ran diagnostics cycle to test. Unit is operating as it should."

We serviced a

MAYTAG WASHER

Model MVW6230RHW1

Near Springfield, OH 45503

Shawn H

Job Details: 04/27/2023

Installed parts listed, all checked good

We serviced a

SAMSUNG WASHER

Model WA44A3405AP/A4

Near Springfield, OH 45502

Shawn H

Job Details: 04/27/2023

Customer states that unit is making a growling sound during the spin portion of the cycle. Basket is spinning freely and has no indications of bearing noise. Drain pump is louder then normal when draining. Replaced drain pump and ran to test. Drain pump is nice and quiet. All OK.; used 1 DC31-00187A (Drain pump) from stock

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near Lakeview, OH 43331

Ron M.

Job Details: 04/27/2023

"Ran tests found water valve restricted causing long fill, replaced valve tested good.; used 1 W11038689 (Water valve) from stock"

We serviced a

GE WASHER

Model GTW490ACJ5WS

Near Bellefontaine, OH 43311

Ron M.

Job Details: 04/27/2023

Installed parts listed, all checked good

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRTD2021AW0

Near Piqua, OH 45356

Ron M.

Job Details: 04/27/2023

"Installed new defrost timer, cleared evap of frost, cleared drain, cycled ice maker tested good."

We serviced a

KENMORE DRYER

Model 11069132413

Near Middletown, OH 45044

Sam

Job Details: 04/27/2023

"Inspected the unit and found the motor activating, the drum tumbling, and the heating element running. The filter is cleaned out and the unit has good airflow through the unit. The vent line is currently attached to an interior vent bucket and they have not had any issues. Advised to have the vent line inspected."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ01

Near Middletown, OH 45044

Sam

Job Details: 04/27/2023

Inspected the unit and found good temperatures in the freezer and refrigerator section but could hear an abnormal sound coming from behind the unit. Pulled the unit forward and found a piece of plastic blocking the compressor fan. Removed the piece and found no other issues.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHI1835VS3

Near Fairborn, OH 45324

Kevin

Job Details: 04/27/2023

"Installed new wiring harness and control board and checks OK"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1814WW2

Near Dayton, OH 45424

Kevin

Job Details: 04/27/2023

Installed parts listed, all checked good

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRFS282LAF1

Near Dayton, OH 45424

Kevin

Job Details: 04/27/2023

Installed parts listed, all checked good

We serviced a

KENMORE REFRIGERATOR

Model 106.9759715

Near Dayton, OH 45417

Kevin

Job Details: 04/27/2023

Checked temps and seals and adjusted the damper and checks ok

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Eaton, OH 45320

Kellen

Job Details: 04/27/2023

"Ran unit through diagnostics. And found no error codes stored. Inspected the motor, belt and actuator. All checks OK. Re-calibrated the computer. Manually tested the functionality. All checks OK"

We serviced a

SPEED QUEEN DRYER

Model ADEE9RGS175TW01

Near Arcanum, OH 45304

Kellen

Job Details: 04/27/2023

Inspected the unit and found a failed Thermal fuse. Replaced thermal fuse with truck stock. Ran a test cycle. All checks OK ; used 1 D518542 (THERMAL FUSE) from stock

We serviced a

SAMSUNG WASHER

Model WF45N5300AV/US

Near Arcanum, OH 45304

Kellen

Job Details: 04/27/2023

Inspected the unit and found that it needed a user interface/control board. Customer declined repair.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW05

Near Greenville, OH 45331

Kellen

Job Details: 04/27/2023

Installed parts. Ran a test cycle. All checks OK

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1814WW4

Near Xenia, OH 45385

Kevin

Job Details: 04/27/2023

Installed parts and reset unit and checks ok

We serviced a

SPEED QUEEN DRYER

Model ADEE9RGS175TW01

Near Greenville, OH 45331

Amber

Job Details: 04/27/2023

Inspected unit and found the unit not heating up. Found heating element coil broken. Replaced heating element. All checks ok. ; used 1 964P3 (ELEMENT) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHV0

Near Greenville, OH 45331

Amber

Job Details: 04/27/2023

Installed new part. All checks ok.

We serviced a

SAMSUNG REFRIGERATOR

Model RS25J500DWW/AA

Near West Milton, OH 45383

Kellen

Job Details: 04/27/2023

Inspected the unit and found the Customer needed a new ice bin and icemaker. Customer declined with her.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GSS26C5XXY02

Near Clayton, OH 45315

Kellen

Job Details: 04/27/2023

Inspected the unit and found temperatures in the freezer to be around 0?and 32? in the fridge. No error codes were found. Reset the control. Unit is functioning as it should. All checks OK

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Springfield, OH 45502

Shawn H

Job Details: 04/27/2023

"Customer states that unit wont complete the cycle. Ran diagnostics cycle to check for errors. F7E6 motor fault, F7E7 motor unable to reach rpm codes present. Both codes will prevent the unit from finishing the cycle. Motor, capacitor, rpm sensor, and drive hub are all good. The control is shorting out causing it to misread the basket speed. Unit needs main control. ; ordrng 1 W11399433 (Main control)"

We serviced a

BOSCH DISHWASHER

Model SHPM65Z55N/20

Near South Vienna, OH 45369

Shawn H

Job Details: 04/27/2023

Unit is showing E15 error. This is a leak error. Spoke with customer and they had the unit pulled out and running to watch for water leaks. They saw the unit leaking from a seam in the siphon break.; ordrng 1 11030996 (Siphon break)

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW0

Near Springfield, OH 45502

Shawn H

Job Details: 04/27/2023

"Customer states that unit leaks when running bulky cycle, towels cycle, and clean washer cycle. All of these cycles use a higher water level. Inspected unit and found no obvious signs of leaks. No loose hoses. Unit is level. No cracks in the outer tub. Ran diagnostics to test. No error codes and unit functioned as it should. Ran bulky cycle with deep water to test. Whirlpool has a service bulletin to address water leaks from the softener area. They have a redesign of the tub ring to help prevent water splashing out when filling. Unit did not leak when filling or drying large amount of water. Leak is from water splashing over the tub near the softener area. Unit needs new tub ring. ; ordrng 1 W11590590 (Tub ring)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM14

Near Troy, OH 45373

Kevin

Job Details: 04/27/2023

Damper not closing ; ordrng 1 WpW10479155 (Damper assy)

We serviced a

GE WASHER

Model GTW465ASN8WW

Near Belle Center, OH 43310

Ron M.

Job Details: 04/27/2023

Ran tests found control not set correct, water levels causing pump to run all the time. Ordering control.; ordrng 1 WH22X35597 (Control)

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Bellefontaine, OH 43311

Ron M.

Job Details: 04/27/2023

"Ran tests found control not sensing correct water pressure causing pump to run all the time, unit is in main laundry room and is approximately 2 years old.; ordrng 1 W11556725 (Control)"

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Springboro, OH 45066

Sam

Job Details: 04/27/2023

Inspected the unit and found the suspension rods need replaced and the drive belt. Ordering parts. ; ordrng 1 W10006384 (Belt) and 1 W11130362 (Suspension rods)

We serviced a

SAMSUNG WALL OVEN

Model Ne58f9500ss

Near Dayton, OH 45429

Sam

Job Details: 04/27/2023

Wrong part. Re-ordering correct part.; ordrng 1 DG96-0011A (Motor fan)

We serviced a

WHIRLPOOL DRYER

Model WED5300SQ0

Near Beavercreek, OH 45430

Tim

Job Details: 04/26/2023

Checked unit over found exterior vents plugged up causing unit not to dry properly. Adjusted blower wheel and instructed customer to have exterior vents cleaned.

We serviced a

FRIGIDAIRE DISHWASHER

Model LFID2426TF5A

Near Fairborn, OH 45324

Tim

Job Details: 04/26/2023

Installed parts listed, all checked good

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GDP665SYN2FS

Near Fairborn, OH 45324

Tim

Job Details: 04/26/2023

Checked and found that the unit had debris lodged in the drain pump. Cleaned out the drain pump. Unit checks OK

We serviced a

FRIGIDAIRE RANGE

Model FGES3065PFD

Near Dayton, OH 45406

Tim

Job Details: 04/26/2023

Unit has shorted front left burner assembly. Customer to think about repair.

We serviced a

WHIRLPOOL LAUNDRY CENTER

Model WFW3090JW0

Near Dayton, OH 45402

Tim

Job Details: 04/26/2023

Checked unit over would not fill with water in the unit. Also it would not spin or drain. Unstacked unit, disassembled washer and cleaned out drain pump. Ran unit through diagnostics and reprogram the control board. Sending unit into the spin cycle. Reassembled unit and restart the dryer. Tested unit on quickwash unit ran through cycle. It is functioning properly.

We serviced a

SAMSUNG WASHER

Model WF45N5300AF/US

Near Dayton, OH 45431

Tim

Job Details: 04/26/2023

Checked unit over could not find any leaks with the washer. Adjusted door lock and door boot. Unit checks OK

We serviced a

WHIRLPOOL WASHER

Model WTW5100HW1

Near Dayton, OH 45432

Tim

Job Details: 04/26/2023

Repaired broken wire on drain pump. Checks ok

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR2021TW5

Near Dayton, OH 45410

Tim

Job Details: 04/26/2023

Replaced cooling fan in freezer. Checks ok ; used 1 242077702 () from stock

We serviced a

ADMIRAL WASHER

Model ATW4675YQ1

Near Dayton, OH 45432

Tim

Job Details: 04/26/2023

Installed parts listed, all checked good.

We serviced a

LG DISHWASHER

Model LDP6810SS

Near Yellow Springs, OH 45387

Tim

Job Details: 04/26/2023

Installed parts listed, all checked good

We serviced a

GENERAL ELECTRIC WASHER

Model GFW550SSN2WW

Near Yellow Springs, OH 45387

Tim

Job Details: 04/26/2023

"Checked unit over, found that the unit had a rip in the door seal. Informed the customer that this ripped seal would not be covered by the warranty company because it is not considered normal wear and tear. Cleaned door and adjusted checks ok"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRSS2323AS4

Near Fairborn, OH 45324

Tim

Job Details: 04/26/2023

"Checked unit over, found that the fill tube was leaking and dripping onto the fan. Adjusted fill tube and cleared ice buildup around fan. Unit checks OK"

We serviced a

GE DISHWASHER

Model GDT695SSJ5SS

Near Fairborn, OH 45324

Tim

Job Details: 04/26/2023

Replaced user interface. Reprogrammed unit and tested checks ok

We serviced a

KENMORE LAUNDRY CENTER

Model 417.6171251

Near Englewood, OH 45322

Shawn H

Job Details: 04/26/2023

Unit is 7 years old in laundry room. Customer states that unit wont drain and lid wont unlock. They have unplugged the unit to reset but this did not help. Forced unit into test mode. Lid unlocked. No error codes stored. Forced all loads on in test mode and they all operated as they should. Both water valves opened but very slow to flow. Opened shut off valves and flow has greatly improved. Ran rinse/spin with load to test. Unit operated as it should. Suspect that with the closed water supply the unit stopped running. It sensed that the unit was taking longer than expected to fill and stopped the cycle. It wont drain or advance if this occurs. Code was cleared when the customer had reset the breaker. If problem reoccurs the unit would need a main control and drive control.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRFC2323AS0

Near Dayton, OH 45406

Shawn H

Job Details: 04/26/2023

Installed new dispenser door. Had customer verify fit and finish. Customer is satisfied with the fit and the finish of the door. All OK.

We serviced a

KENMORE REFRIGERATOR

Model 106.568226

Near Lebanon, OH 45036

Steve G

Job Details: 04/26/2023

Unit is leaking. Found a pin hole in the house waterline. ; used 1 Pp0408w (1/4x1/4 water union) from stock

We serviced a

SAMSUNG REFRIGERATOR

Model RF25HMEDBSR/AA 10

Near Middletown, OH 45042

Steve G

Job Details: 04/26/2023

Unit is not making ice. Installed new ice maker. Cycled. ; used 1 DA97-15217D (ICE MAKER) from stock

We serviced a

GE REFRIGERATOR

Model GFE28GYNBFS

Near Mason, OH 45040

Steve G

Job Details: 04/26/2023

Customer states that the unit is loud. Found the fresh food section was not going into defrost. Thawed out unit and did an update of the board. Checked the heater. Cycled.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Kings Mills, OH 45034

Steve G

Job Details: 04/26/2023

Installed parts listed, all checked good

We serviced a

LG WASHER

Model WM2077CW

Near Waynesville, OH 45068

Steve G

Job Details: 04/26/2023

Unit is not spinning out. Customer needs hall sensor.

We serviced a

MAYTAG DRYER - ELECTRIC

Model MEDC465HW0

Near Englewood, OH 45322

Shawn H

Job Details: 04/26/2023

"Customer states that the unit wont tumble. Voltage to the unit is correct at 248 VAC. Found the blower housing thermal fuse shorted open, the heater housing thermal fuse shorted open and the heater shorted to ground. The heater shorted to ground and caused the other fuses to fail. Replaced fuses and heater. Ran to test and unit is operating as it should. All ok. ; used 1 279838 ( Heater), and 1 279816 ( Thermal cut-off) from stock"

We serviced a

GENERAL ELECTRIC DRYER

Model PTD60EBSR0

Near Dayton, OH 45429

Sam

Job Details: 04/26/2023

Installed parts and ran a test cycle. All checks ok.

We serviced a

FRIGIDAIRE RANGE

Model NON READABLE

Near Dayton, OH 45439

Sam

Job Details: 04/26/2023

Inspected the unit and found the oven control and display not getting the unit up to temp. Entered diagnostics and the unit would not activate any cycle. Found the bake element failed. Model and serial tag dissolved. Called AHS and advised of the issue. AHS to replace the unit. Auth#107MPPA

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM5

Near Dayton, OH 45419

Sam

Job Details: 04/26/2023

"Inspected the unit and found no error codes while in diagnostic. Ran quick test cycle and the unit filled with water, activated the wash motor and the lower and upper spray-arms, ran a drain cycle and the unit drained the water into the garbage disposal. While in diagnostic I tested the detergent/rinse aid dispenser and heating element and they all passed. Rinse aid dispenser reservoir empty. Made adjustments to the door gasket and latch to confirm proper closure. Customers concerned of the dishes not drying and sitting water in the filter area. Advised the customer to use rinse aid on a regular basis and that this unit is a sump drain system and there will always be sitting water in the filter area. All checks ok."

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Dayton, OH 45424

Shawn H

Job Details: 04/26/2023

"Customer states that unit is not dispensing the fabric softener. Inspected unit and found it out of level. Leveled unit and ran diagnostics test. Fabric softener valve is working the way it should. Advise customer to make sure they are using the fabric softener selection. If fabric softener is not selected, it will not dispense. Suspect that the unit not being level is what was causing the fabric softener not to dispense. If problem persists after leveling unit and advising customer, the unit will need the main control and the water valve."

We serviced a

MAYTAG WASHER

Model MVW7230HWO

Near Saint Paris, OH 43072

Ron M.

Job Details: 04/26/2023

Ordering valve.; used 1 W11165546 (Water valve) from stock"

We serviced a

GENERAL ELECTRIC WASHER

Model HTW240ASK6WS

Near Middletown, OH 45042

Sam

Job Details: 04/26/2023

"Installed parts, all checks ok"

We serviced a

BOSCH MICROWAVE

Model HMC87151UC/02

Near Springboro, OH 45066

Sam

Job Details: 04/26/2023

Inspected the unit and found 2x failed door switch. Provided estimate to the customer and they approved the repair. Replaced all door switches via the door switch assembly kit. ; used 1 12038730 (Switch assembly (includes 3x door switches and assembly base)) from stock

We serviced a

JENN AIR WALL OVEN

Model JJW8530DDS

Near Centerville, OH 45458

Sam

Job Details: 04/26/2023

Inspected the unit and found low voltage to the display board but nothing responding and the light in the oven not receiving voltage from the main board. Unit needs a display and control board. Contacted HBW and advised of the issues and that we could not locate the model and serial tag. From the design the unit is roughly 20 years old. HBW advised us to close out the ticket they would contact the customer with options.

We serviced a

KITCHEN AID DISHWASHER

Model KDFE104HPS0

Near Dayton, OH 45440

Sam

Job Details: 04/26/2023

Inspected the unit and found the the unit leaking from the float switch. Found a large amount of suds in the bottom. Made adjustment to the float switch to prevent leaks and ran a clean cycle with extra-virgin olive oil in the unit to help break down the sides. Showed this to the customer and recommend I use cleaning tablets more often and not use the cascade tablets with Dawn dish soap in it.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near Dayton, OH 45434

Sam

Job Details: 04/26/2023

Inspected the unit and found pockets of cold and warm air in the fresh food section. Ran diagnostics and found both the thermistor in the freezer and fresh food section functioning properly and passing the test. Found the dampener door passing diagnostics test. Advised the customer to cut down on the amount of product they have in the freezer and refrigerator section as it is preventing proper airflow and circulation.

We serviced a

FRIGIDAIRE FREEZER

Model FFFU20F2VW0

Near Dayton, OH 45432

Kevin

Job Details: 04/26/2023

Pressurize unit found leak in tube going into the cabinet call techline-Bob-case#86290178 cust care 800-374-4432; used 1 A19676501 (Dryer) from stock

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GRFS2853AF0

Near Piqua, OH 45356

Ron M.

Job Details: 04/26/2023

Installed new filter head cleared ice from refrigerator section cleaned vents tested good.

We serviced a

GE WASHER

Model GTW460ASJ5WW

Near Piqua, OH 45356

Ron M.

Job Details: 04/26/2023

Ran tests found transmission leaking onto belt causing out of balance loads. Customer no fix

We serviced a

MAYTAG WASHER

Model MHW6630HW1

Near Bellefontaine, OH 43311

Ron M.

Job Details: 04/26/2023

Ran tests found no error codes in unit, everything functioning correctly, drains good. Unit checked good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM03

Near Xenia, OH 45385

Kevin

Job Details: 04/26/2023

Installed parts listed, all checked good

We serviced a

FRIGIDAIRE FREEZER

Model FFCL1542AW

Near Brookville, OH 45309

Kevin

Job Details: 04/26/2023

Light flickers calling techline -Russell-wiring in cabinet ohming out not consistent case #86290567

We serviced a

MAYTAG REFRIGERATOR

Model MFI2569VEW0

Near Dayton, OH 45405

Kevin

Job Details: 04/26/2023

Ice maker is locked up

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGHN2844MF4

Near Arcanum, OH 45304

Kellen

Job Details: 04/26/2023

Inspected the unit and found a large amount of mouse damage to the wiring in the back. Causing a malfunction of the compressor and fan. Unit is unrepairable.

We serviced a

MAYTAG DRYER

Model GFGHJJFDBHFJJ

Near Bradford, OH 45308

Kellen

Job Details: 04/26/2023

Inspected the unit and found a broken door strike. Removed door. Disassembled the door. Replaced door strike with the other one provided on the other side. Reassembled the door. Installed door. All checks ok.

We serviced a

ELECTROLUX HOME LAUNDRY - E

Model EIMED60LSS2

Near Greenville, OH 45331

Kellen

Job Details: 04/26/2023

Installed part. All checks OK

We serviced a

LG REFRIGERATOR

Model LFXS30766S/20

Near Greenville, OH 45331

Kellen

Job Details: 04/26/2023

Inspected the unit and found a clogged drain line. Removed all three drawers from freezer section. Removed side panel drawer guides. Removed freezer door. Removed all ice out of the bottom. Removed evaporator cover. Removed harness. Thawed and removed. All ice. Pulled unit out. Removed back plate. Removed both drain lines. Removed clogs out from drain lines. Reassembled. All checks OK.

We serviced a

LG WASHER

Model WT7100CW

Near Versailles, OH 45380

Amber

Job Details: 04/26/2023

Installed new part. All checks ok.

We serviced a

SPEED QUEEN DRYER

Model ADEE9RGS175TW01

Near Union City, IN 47390

Amber

Job Details: 04/26/2023

"Inspected unit and found er sh code on dryer. Per alliance, this is a code for a shorted thermistor. Followed their troubleshooting manual for the fix. Flipped power off for 10 seconds to reset board. Unit came back on and started up with no issue. Unit heated properly as well. Advised customer to use as normal and call back if unit continues to have problem."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF530PAYM3

Near Brookville, OH 45309

Kellen

Job Details: 04/26/2023

Inspected the unit and found that the drain line was almost completely blocked off. Drain line will need to be replaced by a plumber. And there needs to be a loop in the drain line so that the water from the sink does not backfill into the dishwasher. Unit checks OK

We serviced a

GENERAL ELECTRIC DRYER

Model GFD55ESSN0WW

Near Englewood, OH 45322

Shawn H

Job Details: 04/26/2023

Customer states that the lint screen is hanging up in the housing and broke a tab trying to remove. No excessive lint causing it to hang up. Corner of grill housing is damaged and is causing the screen to hang up. Unit needs grill housing and lint screen. ; ordrng 1 WE16X32537 (Lint screen(STC)) and 1 WE13X29598 (Grill housing(STC))

We serviced a

KITCHEN AID DISHWASHER

Model KDPE234GPS0

Near Versailles, OH 45380

Amber

Job Details: 04/26/2023

Upon arrival I pulled the kick plate off. Started a cycle to check the unit for leaking. Did not find leak or trace of water underneath unit. Customer stated leak was coming from right hand side. Only source of water from the right side would be the door. Talked about possible issues and fixes. Customer to run like normal and call back if it leaks again.

We serviced a

GE DRYER

Model GTD33EASK0WW

Near Versailles, OH 45380

Amber

Job Details: 04/26/2023

Inspected unit and found the unit slightly tore apart. Customer informed me about what she had done to the unit and said she could not get it to turn or anything after removing a piece of metal from between the drum and bearing. Saw one bearing slide completely torn up. Replaced slide. Double checked all wiring. Put unit back together and unit started up properly. All checks ok. ; used 1 WE3M52 (BEARING SLIDE) from stock

We serviced a

AMANA REFRIGERATOR

Model ART318FFDW07

Near Bellefontaine, OH 43311

Ron M.

Job Details: 04/26/2023

Ran tests found control not sensing correct temps not cycling correctly. Ordering control.; ordrng 1 W11352623 (Control) and 1 W11551368 (Thermal)

We serviced a

SAMSUNG DISHWASHER

Model DW80R2031US/AA

Near Urbana, OH 43078

Ron M.

Job Details: 04/26/2023

"Unit is in main kitchen approximately 2 years old, ran test found inlet valve leaking door seal leaking, upper spray arm assembly stripped.; ordrng 1 DD81-02265A (Inlet valve) and 1 DD81-02216A (Seal) and 1 DD82-01421A (Upper spray arm assembly)"

We serviced a

FRIGIDAIRE MICROWAVE

Model FGMV174KFB

Near Bellbrook, OH 45305

Sam

Job Details: 04/26/2023

Inspected the unit and found several buttons on the control board not functioning in responding. Ran a test cycle and the unit would not heat. Found the burning smell coming from the unit or running a test cycle. Could not hear the fan running during the test cycle. Failed magnetron and a transformer due to a failed fan. The unit is 11 years old and located in the kitchen. Tech does not recommend to repair the unit. ; rqstng P&A on 1 5304481625 (Control) and 1 5304463439 (Magnetron) and 1 5304468156 (Transformer) and 1 5304470539 (Capacitor) and 1 5304493152 (Fan)

We serviced a

KENMORE RANGE

Model 911.4554191

Near Vandalia, OH 45377

Shawn H

Job Details: 04/26/2023

Unit is 18 years old in kitchen. Customer states the oven will not power on and the control makes a humming noise. Voltage to the unit is correct. Cooktop is operating as it should. The control board for the oven is shorted. This is why it wont come on and makes noise. Unit needs control board. The part is no longer available through our sources. Sending information to warranty company to see if they can obtain the parts.; ordrng 1 WB27K5140 (Control(NLA))

We serviced a

LG WASHER

Model WT7300CW/01

Near Union, OH 45322

Shawn H

Job Details: 04/26/2023

Installed all provided parts and ran to test. Unit isnt agitating still. The shifter motor now operates and the clutch arm operates but it will not disengage. Nothing impeding the clutch. Clutch assembly has failed. Unit needs clutch assembly under warranty. ; ordrng 1 AEN74532607 (Clutch assembly(PW))

We serviced a

FRIGIDAIRE REFRIGERATOR

Model PRMC2285AF

Near Greenville, OH 45331

Kellen

Job Details: 04/26/2023

Inspected the unit and found a failed communication between control and icemaker in the freezer section. Ordering parts. ; ordrng 1 5304523841 (Ice maker) and 1 5304523033 (Control board)

We serviced a

WHIRLPOOL RANGE

Model ACR3130BAW0

Near Dayton, OH 45404

Tim

Job Details: 04/25/2023

Checked unit over found the back left burner was not heating up properly or the front left burner. The customer said had caught on fire. Found that the back left burner was shorted in the wiring harness feeding it had melted. Cut out wiring and replaced burner. Front left burner wasnt heating. Found that where the wires attached to the burner they had come loose and overheated. Cut out wiring and replaced wiring. Tested unit unit checks ok

We serviced a

KENMORE WASHER

Model 110.2002201

Near Dayton, OH 45406

Tim

Job Details: 04/25/2023

Checked unit over found the unit would not run through a cycle properly and had multiple error codes for a control failure. Cleared error codes and reprogrammed the unit. Unit now runs completely through the cycle with no issues. Checks OK

We serviced a

AMANA REFRIGERATOR

Model DRB180TAW

Near Dayton, OH 45406

Tim

Job Details: 04/25/2023

Checked unit over found unit wasnt going into defrost properly. Fixed heater wire on evaporator and changed defrost cycle to an 8 hr defrost cycle and cleaned condenser coils. Checks ok. Instructed customer to defrost for 24 hrs.

We serviced a

SAMSUNG RANGE

Model NE58F9710WS/AA

Near Dayton, OH 45426

Tim

Job Details: 04/25/2023

Replaced parts listed checks ok

We serviced a

LG WASHER

Model WM3670HVA

Near Dayton, OH 45419

Tim

Job Details: 04/25/2023

Checked unit over found that the unit will not drain. Unit is stacked in the closet. Unstacked unit and replaced drain pump, reassembled unit checks OK; used 1 4681EA2001T (DRAIN PUMP) from stock

We serviced a

KITCHEN AID RANGE

Model KSEG950ESS5

Near Dayton, OH 45434

Tim

Job Details: 04/25/2023

"Checked unit over, found that the front door glass was completely broken and the unit had been completely taken apart. They were missing screws to the door assembly. I gathered up all the parts and reassembled the door with the new door glass and replaced the missing screws and screws for the handle. Installed door onto the oven to make sure it opens and closes properly."

We serviced a

AMANA DRYER

Model NED4655EW1

Near Dayton, OH 45434

Tim

Job Details: 04/25/2023

Reinstalled blower checks ok.

We serviced a

LG REFRIGERATOR

Model LFXS26973S/00

Near Enon, OH 45323

Tim

Job Details: 04/25/2023

Replaced parts listed checks ok

We serviced a

BOSCH DRYER

Model WTG86400UC/01

Near Dayton, OH 45403

Tim

Job Details: 04/25/2023

Installed parts listed, all checked good

We serviced a

GE WASHER

Model GDT665SMN5ES

Near Troy, OH 45373

Shawn H

Job Details: 04/25/2023

Unit is 2 years old in kitchen. Customer states that the dishwasher is leaking from underneath. Dishwasher sits next to refrigerator that is leaking. The customer isnt sure if the water is from the refrigerator or the dishwasher. No signs of leak under the unit. Ran to test and no leaks when running. Leak is only from the refrigerator. All ok.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHS2631PF3

Near Middletown, OH 45042

Steve G

Job Details: 04/25/2023

Customer cant get the filter out. Installed new filter base.

We serviced a

FRIGIDAIRE RANGE

Model GLEF378ABF

Near Middletown, OH 45044

Steve G

Job Details: 04/25/2023

Customer states that the unit is smoking. Unit is 12-14 years old in kitchen . Turned unit on and let run for a while unit did not smoke. Not able to recreate the issue.

We serviced a

WHIRLPOOL WASHER

Model WTW57ESVW1

Near Middletown, OH 45042

Steve G

Job Details: 04/25/2023

"Installed new gearcase basket, drive drive block, coupler and clutch. Cycled unit check"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ02

Near Mason, OH 45040

Steve G

Job Details: 04/25/2023

Installed new icemaker and mainboard. Cycled and checks OK

We serviced a

ELECTROLUX WASHER

Model EFLS627UTTO

Near Lebanon, OH 45036

Steve G

Job Details: 04/25/2023

Installed new door boot that the customer had. Cycled. All checked good

We serviced a

SAMSUNG DISHWASHER

Model DW80J3020US

Near Beavercreek, OH 45431

Tim

Job Details: 04/25/2023

Checked unit over found the unit kept throwing an error code and shutting down mid cycle. Unit has occasionally tripped the breaker. Repair connection at terminal block that we believed was causing the unit to spark. Even after repairing terminal black unit still will not cycle properly and kept throwing error codes. Spoke with Home Buyers and recommended that we would need to replace the wiring harness and multiple other components in order to fix this. They are putting the unit in for replacement options.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW1

Near Bellbrook, OH 45305

Sam

Job Details: 04/25/2023

Inspected unit and found the gearcase shaft spines completely deteriorated. Provide information and estimate to the customer. Customer to replace the unit.