We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Dayton, OH 45429
Tim
Job Details: 07/21/2021
Customer isnt getting 249v to the dryer only 120. Needs electrician
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHX2636TFB
Near Moraine, OH 45439
Tim
Job Details: 07/21/2021
Icemaker was filling with water but not cycling to dump the ice. Replaced icemaker. Checks ok; used 1 243297603 () from stock
We serviced a
MAYTAG WASHER
Model MVWX655DW
Near Dayton, OH 45432
Tim
Job Details: 07/21/2021
Replaced water valve due to not filling with proper water. Checks ok. Re-programmed and recalibrated unit, unit had no error codes everything seem to be functioning normal
We serviced a
KITCHEN AID DISHWASHER
Model KUDS03FSBL3
Near Bellbrook, OH 45305
Tim
Job Details: 07/21/2021
Replaced door latch and door seal so door would seal up tighter and not pop open. Tested unit. No leaks.
We serviced a
FRIGIDAIRE DRYER
Model FDE437GHS0
Near Dayton, OH 45434
Tim
Job Details: 07/21/2021
Replaced knobs and greased bearings and rollers. Checks ok
We serviced a
JENN AIR RANGE
Model Prg4810np
Near Bellbrook, OH 45305
Tim
Job Details: 07/21/2021
Left side hinge lock was not seated properly keeping the door from closing properly. Seated hinge locked and tested unit checks OK. Customer examined and everything checks good
We serviced a
LG WASHER
Model WT1101CW
Near Bellbrook, OH 45305
Tim
Job Details: 07/21/2021
Replaced spring clamps with radiator clamps due to them leaking bad. Tested with new clamps no leaks.
We serviced a
MAYTAG WASHER
Model MVWB865GC0
Near Bellbrook, OH 45305
Tim
Job Details: 07/21/2021
Checked unit over found that the unit had passed all diagnostics test and was filling with the proper ambit of water and is agitating properly. Agitator is not loose or stripped. There is nothing that we can change to help with her washing issues. No error codes stored in regards to cleaning or washing.
We serviced a
BOSCH DISHWASHER
Model SHE3AR52UC/08
Near Dayton, OH 45459
Tim
Job Details: 07/21/2021
Cleared small piece of glass out of bottom of sump. Reassembled unit. Checks ok
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAESR/AA
Near Dayton, OH 45459
Tim
Job Details: 07/21/2021
Replaced broken ice bucket. checks ok
We serviced a
KENMORE DRYER
Model 417.6172351
Near Miamisburg, OH 45342
Tim
Job Details: 07/21/2021
Replaced heating element. Checks ok
We serviced a
WHIRLPOOL COOKTOP
Model NO MODEL 7/20/21
Near Miamisburg, OH 45342
Tim
Job Details: 07/21/2021
Repaired power wire. Checks ok
We serviced a
SAMSUNG REFRIGERATOR
Model RFG297HDRS/XAA
Near Dayton, OH 45449
Tim
Job Details: 07/21/2021
Disassembled unit. Cleared frozen drain and installed heater. Sealed inlet evaporator lines and changed defrost time to 8 hr defrost. Checks ok
We serviced a
SPEED QUEEN WASHER
Model AWNE9RSN115TW01
Near West Milton, OH 45383
Steve
Job Details: 07/21/2021
Tub cap came loose tightened all components. Test ran. Unit checks ok.
We serviced a
SAMSUNG DISHWASHER
Model DW80R7061UG/AA
Near Tipp City, OH 45371
Steve
Job Details: 07/21/2021
Instructed customer to use high temperature wash or sanitize to increase drying performance#4160517779
We serviced a
FRIGIDAIRE ELECTRIC RANGE
Model FFEH3054USD
Near West Milton, OH 45383
Steve
Job Details: 07/21/2021
Unit has an excessive vibration while the cooling fan is running. Installed new cooling fan and adjusted some of the rear panel assembly to quiet the operation down; used 1 5304514166 (Cooling fan) from stock
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Tipp City, OH 45371
Steve
Job Details: 07/21/2021
Dryer is not heating due to faulty heater. Replaced and checks ok ; used 1 3387747 (Heater) from stock
We serviced a
SAMSUNG DRYER
Model DV45H7000EW/A2
Near Troy, OH 45373
Steve
Job Details: 07/21/2021
"Installed new heating element. Old heater defective, open element. Outside vent screen needed cleaned off as well. Unit heating properly. ; used 1 DE486A (Heater) from stock"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGIP2468UF0A
Near Troy, OH 45373
Steve
Job Details: 07/21/2021
Installed new spray arm and orbital spinner
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED22UEXHW01
Near West Chester Township, OH 45069
Steve G
Job Details: 07/21/2021
Found and repaired compression fitting. Installed compression fitting. No leaks. No part number. Left unit out for customer and advised to be careful moving back into place. Checked ok.
We serviced a
FRIGIDAIRE MICROWAVE OVEN
Model FGM0226NUFA
Near West Chester Township, OH 45069
Steve G
Job Details: 07/21/2021
Installed parts listed. Checked ok. Heats good.
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Dayton, OH 45426
Shawn H
Job Details: 07/21/2021
Customer states that unit will tumble but wont heat. Unit has correct voltage to it. Inspected and found heater shorted open. Replaced heater from stock and ran to test. Unit is heating as it should. All ok. ; used 1 279838 (Heater) from stock
We serviced a
SAMSUNG RANGE
Model FE710DRS/XAA
Near Dayton, OH 45426
Shawn H
Job Details: 07/21/2021
Installed new bake element and ran to test. Unit is heating as it should. All ok.
We serviced a
KENMORE DISHWASHER
Model 665.12793K311
Near Dayton, OH 45414
Shawn H
Job Details: 07/21/2021
Customer states that unit took 3 hours for the 1 hour wash cycle. Unit hasnt acted up since then. Ran diagnostics to check. No error codes and unit progressed fine through cycle. Replaced control under warranty. Unit acted up during test on first install. Possible control is shorting. Ran to test. All ok. Unit is operating as it should.
We serviced a
BOSCH DISHWASHER
Model SHU3302UC/12
Near Dayton, OH 45415
Shawn H
Job Details: 07/21/2021
Customer states that unit isnt draining fully. Inspected sump and found debris blocking pump. Unit also has large amounts of scale build up in sump area. Filter is coated in scale build up. Cleared debris from sump. Ran to test and unit drained fine without filter in it. Replaced filter and ran again. Unit is draining as it should. Advised customer to soak filter overnight in vinegar and run vinegar through unit to clear scale.
We serviced a
SAMSUNG REFRIGERATOR
Model RF263TEAESR/AA
Near Vandalia, OH 45377
Shawn H
Job Details: 07/21/2021
Customer states that freezer is frosting up. Has frost on the top and all over. Inspected unit and found door not fully closing on the left. No gaps elsewhere. Left glide was off track from right. Re-aligned door and its closing properly. Cleared ice and frost from glides and frame. Door is closing fully now. Advised customer to unplug unit to clear remaining frost and to open freezer from the center and not off to one side.
We serviced a
GE REFRIGERATOR
Model GFE28GYNFFS
Near Miamisburg, OH 45342
Sam
Job Details: 07/21/2021
Inspected the unit and found the door handles loose. Tightened the handles and made sure the doors would open and close. All checks ok.
We serviced a
GE DISHWASHER - BUI
Model GDT605PSM4SS
Near Middletown, OH 45044
Sam
Job Details: 07/21/2021
Inspected the unit and found it leaking on the side of the unit at the drain line connection. Found damage to the surrounding floor and cabinets. Disconnected drain line connector and re-secured it. Ran multiple test cycles and found no leaks at the hose connector or anywhere else on the unit. The leak is not due to manufacture defect but due to installation issues. Photos taken of damage and hose connectors and sent to the customer. All other checks ok.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFFU20F2VW0
Near Springboro, OH 45066
Sam
Job Details: 07/21/2021
"Installed all parts, all checks OK"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFFU20F2VW0
Near Middletown, OH 45044
Sam
Job Details: 07/21/2021
Found ice built up around the fan. Installed fan seal and drain kit as recommended. All check ok.; used 1 5303918878 (Fan seal and drain tube) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Liberty Township, OH 45044
Sam
Job Details: 07/21/2021
"Inspected the unit and found a metal drill bit in the door gasket/bellow with damage to the bellow and lower hose gasket, and the drain pump. Contacted Lowes ext warranty and the items are not covered under their warranty. Damage is not a manufacturer defect nor normal wear and tear. Provided estimate to the customer and they declined repair and opted to replace the unit."
We serviced a
SAMSUNG DRYER
Model DV42H5200EW/A3
Near Middletown, OH 45042
Sam
Job Details: 07/21/2021
"Inspected and found a failed heater and pulley. Installed parts. All checks OK; used 1 De486a (Heater), and 1 Dc93-00634a (Pulley) from stock"
We serviced a
SPEED QUEEN DRYER
Model ADEE9RGS175TW01
Near Covington, OH 45318
Kevin
Job Details: 07/21/2021
"Error comes up ER bb. It is bb as in BB for broken belt or belt came off. Had to call tech line. They recently started putting belt switches on these units."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1821TW8
Near Covington, OH 45318
Kevin
Job Details: 07/21/2021
"Replaced freezer gasket, checked for proper seal using a piece of paper. Unit is sealing and cooling ok. Took pictures of frost buildup."
We serviced a
WHIRLPOOL WASHER
Model LSR8010PQ0
Near Arcanum, OH 45304
Kevin
Job Details: 07/21/2021
Replaced lid switch. Unit checks ok.
We serviced a
BOSCH OVEN
Model HBL8751UCC/02
Near New Madison, OH 45346
Kevin
Job Details: 07/21/2021
Cleaned oven door glass.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HFEDTBC/AA
Near Jamestown, OH 45335
Kevin
Job Details: 07/21/2021
Installed ice maker and drain kit and checks ok
We serviced a
GE REFRIGERATOR
Model PVD28BYNBFS
Near Xenia, OH 45385
Kevin
Job Details: 07/21/2021
Installed control boards, checks okay
We serviced a
SPEED QUEEN DRYER
Model ADE4BRGS175TW01
Near Greenville, OH 45331
Kevin
Job Details: 07/21/2021
Replaced parts, checks okay
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS6HR45KS6
Near Dayton, OH 45420
Kevin
Job Details: 07/21/2021
Kitchen 10 yrs old checked water lines found union at bottom of door not seated properly
We serviced a
KITCHEN AID REFRIGERATOR
Model KBRS20EVWH2
Near Dayton, OH 45402
Kevin
Job Details: 07/21/2021
Defrost drain is plugged up customer declined repair
We serviced a
ROPER REFRIGERATOR
Model RT14BKXKQ05
Near Dayton, OH 45420
Kevin
Job Details: 07/21/2021
Brackets are broke.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28JBEDBSG/AA
Near Dayton, OH 45424
Brad Anders
Job Details: 07/21/2021
"Did video chat with Samsung, talked to Nick, everything is now documented and updated, found fill line pushed in to far causing a splash, installed new icemaker, adjusted fill line, unit checks ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near New Carlisle, OH 45344
Brad Anders
Job Details: 07/21/2021
"Installed new control, drain pump, and lid lock, unit checks ok."
We serviced a
SAMSUNG WASHER
Model WA45M7050AW/A4 01
Near Mason, OH 45040
Steve G
Job Details: 07/21/2021
Cycled unit three times. Could not get unit to leak. Saw that the unit had leaked. Unit leaked on customer but not now. Advised to monitor and watch to see if any further leaks. Had customer run test. Putting ticket on hold. ; schdld next appmnt for 7/27 TUE !
We serviced a
SAMSUNG WASHER
Model WF45R6100AW/US
Near Kettering, OH 45440
Tim
Job Details: 07/21/2021
Checked unit over, found that the unit was grinding in agitation and shaking all over the place in spin cycle. Removed back cover and found at the bolt that goes through the motor and into the inner basket had sheared off. Stator was grinding on rotor. Unit needs new tub assembly and stator and rotors. Additional labor for tub job; rqstng P&A on 1 DC90-27177A (Spin basket) and 1 DC93-00168G (Motor assembly) and 1 DC97-21448A (Front tub) and 1 DC97-21468A (Rear tub)
We serviced a
LG WASHER
Model WT7800CV
Near Liberty Township, OH 45044
Steve G
Job Details: 07/21/2021
Unit does not power up all the time. Customer needs main board.; ordrng 1 Ebr86498803 (Main board)
We serviced a
KENMORE MICROWAVE
Model 790.48903
Near West Chester Township, OH 45069
Steve G
Job Details: 07/21/2021
F10 error code. Needs parts listed for repair. ; ordrng 1 316570500 (Oven control) and 1 5304504897 (Oven sensor)
We serviced a
BOSCH DISHWASHER
Model SHP878ZD5N/01
Near Dayton, OH 45415
Shawn H
Job Details: 07/21/2021
Customer states that unit isnt dispensing soap or starting at times. Put unit into diagnostics to check for errors. No codes present. Nothing blocking dispenser. Ran unit through diagnostics test. Dispenser opened fine and dispensed rinse aid and tested. Could not duplicate concern of not starting. Unit started fine. Possible control issue. ; saved tckt
We serviced a
KENMORE DISHWASHER
Model 665.13273K113
Near Dayton, OH 45414
Shawn H
Job Details: 07/21/2021
Customer states that unit isnt dissolving soap. Pods are left in machine. Ran diagnostics to test. Unit has a wash motor error. Wash motor is getting voltage but wont run. Nothing in sump blocking impeller. Wash motor is locked up. ; ordrng 1 W10510667 (Wash motor) and 1 W10538166 (Pump grommet)
We serviced a
SAMSUNG WASHER
Model WA45K7600AW/A2
Near Trotwood, OH 45426
Shawn H
Job Details: 07/21/2021
"Customer states that unit started making a grinding/crunching noise in the final spin. Unit spins smooth by hand and has no resistance. Ran in rinse and spin to test. Wash plate is loose and making noise. Tightened wash plate but bolt just spins and wont tighten. Attempted to remove bolt but it wont come out. Threads of transmission and bolt are stripped. When inspecting unit I found a broken wire to the thermistor. Wire broken at molex connector. Would need harness to repair. Unit needs harness, wash plate, and transmission. ; rqstng P&A on 1 DC97-16984A (Clutch assembly) and 1 DC97-19292A (Pulsator) and 1 DC93-00615A (Harness) and 1 DC93-00614A (Harness)"
We serviced a
SAMSUNG WASHER
Model WF42H5200AW/A2
Near Lebanon, OH 45036
Sam
Job Details: 07/21/2021
Inspected the unit and found it making a loud squealing sound in the spin cycle. Removed the top and found the suspension rods and shocks failing causing the unit to sag and damage the bellow. Could spin the unit by hand and hear a grinding noise coming from the gear case. Really short test cycle in the unit constantly paused and then restarted. The unit needs a tub job and the control boards changed out. This will require a second tech and a second time slot. Requesting autho; rqstng P&A on 1 DC97-18098B (Tub) and 1 DC97-17037E (Basket) and 1 DC96-01417B (Heater) and 1 DC97-17039B (Rear tub) and 1 DC93-00168A (Rotor and stator) and 1 DC92-01803C (Control) and 1 DC92-01531B (Inverter board)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHB2869TF3
Near Springboro, OH 45066
Sam
Job Details: 07/21/2021
Inspected unit and found the rails in the freezer section damaged. Ordering parts; rqstng P&A on 1 5304508096 (Rh slider) and 1 5304508097 (Oh slider) and 1 242116801 (Basket trim) and 1 5304507340 (Stabilizer) and 1 5304507978 (Lower rail) and 1 5304507979 (Lower rail)
We serviced a
SAMSUNG WASHER
Model WA45M7050AW/A4
Near Brookville, OH 45309
Shawn H
Job Details: 07/21/2021
"Customer states that unit wouldnt unlock, wont fill and leaks on deep fill. Ran unit to test in diagnostics. Lid locked fine but not getting voltage to water valve or to drain pump. No obvious signs of leak. Unit needs control and ran to test for leaks. ; ordrng 1 DC92-01623G (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near Xenia, OH 45385
Kevin
Job Details: 07/21/2021
Mullion and Rail is broken, ordered parts ; ordrng 1 WP12722803 (Mullion) and 1 W10874836 (Rail)
We serviced a
KITCHEN AID MICROWAVE OVEN
Model KEMS379BWH00
Near Union City, IN 47390
Kevin
Job Details: 07/21/2021
"Inspected unit by heating small cup of water. Was able to get unit to run and heat the one time, then failed every time after. Unit is part of wall oven unit. Was able to pull out far enough to make checks. When testing unit would run for about 10-11 secs then the clock stopped counting down but when let run additional time unit would display the F1E5 error. Did tstat checks P21 read around 6.9K ohms and P22 read 200K ohms. Called tech line, had me make additional voltage checks in and out from relay on main board. Then had me check by removing P8 communication wire to inverter board. Suggested I replace inverter board, magnetron and magnetron tstat.''
We serviced a
SAMSUNG DISHWASHER
Model DW80F800UWS/AA
Near Springfield, OH 45506
Brad Anders
Job Details: 07/21/2021
"Installed water valve, control, case break, and sump assembly, still leaking around sump assembly, will need tub replaced. Ordered tub assembly.; rqstng P&A on 1 Unknown (Tub assembly)"
We serviced a
SAMSUNG REFRIGERATOR
Model RS25H5111BC/AA01
Near Dayton, OH 45458
Kevin
Job Details: 07/21/2021
Shows error code 22 needs new fresh food fan assembly; ordrng 1 DA97-08724M (Ff fan)
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Enon, OH 45323
Brad Anders
Job Details: 07/21/2021
"Found gearcase leaking oil, going out of balance, motor not turning properly, hub stripped, and washplate seized to gearcase. Ordered washplate, hub, motor, and gearcase. Located in the laundry room, manufactured 10/2018.; rqstng P&A on 1 W11454734 (Gearcase) and 1 W10528947 (Hub), ordrng 1 W10902814 (Washplate), rqstng P&A on 1 W11026785 (Motor), states that autho needed"
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFE00
Near Springfield, OH 45503
Brad Anders
Job Details: 07/21/2021
"Found defrost sensor not communicating with control, ordered sensor.; ordrng 1 W10384183 (Defrost sensor)"
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW2
Near Springfield, OH 45505
Brad Anders
Job Details: 07/21/2021
"Found control not responding properly, ordered control.; ordrng 1 W11170317 (Control)"
We serviced a
KITCHEN AID DISHWASHER
Model KDPE234GPS0
Near Jamestown, OH 45335
Brad Anders
Job Details: 07/21/2021
"Found wash motor not turning with proper voltage applied, found control not responding, ordered control and sump assembly. Located in the kitchen, manufactured 10/2018.; rqstng P&A on 1 W11305303 (Control) and 1 W11085683 (Sump assembly)"
We serviced a
SAMSUNG WASHER
Model WA45M7050AW/A4
Near Dayton, OH 45431
Tim
Job Details: 07/20/2021
Fixed leak at water valve. Checks ok
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Dayton, OH 45432
Tim
Job Details: 07/20/2021
Replaced parts listed checks ok
We serviced a
LG DISHWASHER
Model LDF5545ST
Near Dayton, OH 45431
Tim
Job Details: 07/20/2021
Checked unit over found that the display was shorting out due to moisture getting into display when running and shutting unit down. Needs new display assembly. Customer checking with LG for coverage.
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF5A
Near Dayton, OH 45432
Tim
Job Details: 07/20/2021
Replaced parts listed checks ok
We serviced a
GE DISHWASHER
Model PDT7155YN2F5
Near Dayton, OH 45434
Tim
Job Details: 07/20/2021
Checked unit over found that the display was cracked. This is a cosmetic issue.
We serviced a
GE RANGE
Model JKD3000SN1SS
Near Dayton, OH 45440
Tim
Job Details: 07/20/2021
Replaced parts listed checks ok
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Kettering, OH 45429
Tim
Job Details: 07/20/2021
Recalibrated unit. Checks ok
We serviced a
FRIGIDAIRE LAUNDRY CENTER
Model FFLG3911QW1
Near Bellbrook, OH 45305
Tim
Job Details: 07/20/2021
Replaced pressure switch checks ok; used 1 5304504885 (PRESSURE SENSOR) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WZF34X16DW04
Near Dayton, OH 45440
Tim
Job Details: 07/20/2021
Checked unit over found unit functioning normal. Instructed customer on cleaning.
We serviced a
LG REFRIGERATOR
Model LFX29927SW/01
Near Dayton, OH 45410
Tim
Job Details: 07/20/2021
Replaced parts listed checks ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2315TS5
Near Dayton, OH 45420
Tim
Job Details: 07/20/2021
Adjusted condenser fan. Checks ok
We serviced a
SAMSUNG REFRIGERATOR
Model RS27T5200SR/AA
Near Dayton, OH 45417
Tim
Job Details: 07/20/2021
Fixed dispenser. Unit checks ok.
We serviced a
GE WASHER
Model GTW465ASN1WW
Near Dayton, OH 45417
Tim
Job Details: 07/20/2021
Adjusted lid lock. Checks ok.
We serviced a
GE WASHER
Model WBSR3140G6CC
Near Huntsville, OH 43324
Steve
Job Details: 07/20/2021
Fuseable link bad to motor.
We serviced a
SAMSUNG REFRIGERATOR
Model RF260BEAESG/AA
Near West Liberty, OH 43357
Steve
Job Details: 07/20/2021
Customers refrigerator doesnt have water hooked up to it. This is causing the unit to run constantly trying to freeze while over cooling refrigerator section causing ice buildup in the fresh food fan. No one ever told customer the icemaker option needs to be turned off if the unit does not have hooked up water supply. Advise customer to unplug the unit for 3 to 4 days to let it thaw out and ensure that the icemaker is turned off
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHD2250TS8
Near Belle Center, OH 43310
Steve
Job Details: 07/20/2021
Freezer door closing mechanism was stuck in the closed position not allowing door to close all the way and the air damper panel in the freezer wasnt installed properly from the factory causing the door to hit as well. Reconnected and positioned all closing mechanisms allowing door to close properly at this time
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFFU20F2VW0
Near Lakeview, OH 43331
Steve
Job Details: 07/20/2021
Install new freezer door and evaporator frost kit
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1821TS8
Near Lakeview, OH 43331
Steve
Job Details: 07/20/2021
Installed new fresh food door gasket due to factory defect in original gasket not allowing door to close properly
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706ESS01
Near Saint Paris, OH 43072
Steve
Job Details: 07/20/2021
Installed new pantry drawer display board and harness unit is operating properly
We serviced a
ELECTROLUX WASHER
Model EFLS627UIW2
Near Saint Paris, OH 43072
Steve
Job Details: 07/20/2021
Test ran washer found no failed components causing unit to leak on floor. Advised customer to make sure they keep the glass clean due to them having animals in the house and any hair that gets caught between the door seal and glass can be the direct cause for water leakage out of the door.
We serviced a
KENMORE REFRIG/SIDE-BY-S
Model 10651173310
Near Englewood, OH 45322
Shawn H
Job Details: 07/20/2021
Installed new ice maker and cycled to test. All ok. Advised customer to dispose of first full ice bucket. Ice bucket should be full in 24 hours.
We serviced a
GE DRYER - ELECTRIC
Model GTD72GBPN0DG
Near Clayton, OH 45315
Shawn H
Job Details: 07/20/2021
Installed new thermal fuse and high limit thermostat. Ran unit to test. Unit is operating as it should. All ok.
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFF507HPS00
Near Englewood, OH 45322
Shawn H
Job Details: 07/20/2021
Customer stated that unit wont make ice. Found E2 error. Lost home position. Forced unit to cycle in test mode and it wont. Replaced ice maker and ran to test. All ok. Ice maker is cycling as it should. Advised customer to dispose of first full ice bucket. Bucket should be full in 24 hours.
We serviced a
WHIRLPOOL DRYER
Model WED5620HW0
Near Englewood, OH 45322
Shawn H
Job Details: 07/20/2021
"Customer states that unit squeals all the time. Ran to test and found idler causing noise. Replaced idler and belt. Ran to test. All ok. No more noise. ; used 1 W10837240 (Idler), and 1 661570 (Belt) from stock"
We serviced a
LG DISHWASHER
Model LDT7797BM
Near Brookville, OH 45309
Shawn H
Job Details: 07/20/2021
Customer states at times unit wont start or wont complete the cycle. Has to shut door hard for it to start or finish. Unit has old door switch design that will cause no start or no finish. Unit needs door switch assembly. Installed parts and ran to test. All ok. Unit starts as it should.
We serviced a
GE REFRIGERATOR
Model PVD28BYNBFS
Near Lewisburg, OH 45338
Shawn H
Job Details: 07/20/2021
Installed new bracket.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814TWG
Near Middletown, OH 45042
Sam
Job Details: 07/20/2021
Inspected the unit and found ice builtup on the evaporator wall and around the door and gap. Made adjustments to the door gaskets and sealed the gaping. Removed the evaporator cover and found a partial frost pattern. Found the back wall damaged and bulging out from the insulation expanding too much. Called Frigidaire and spoke with Rooney. File number. 84675455 set for replacement. Frigidaire will contact the customer or ASI if they have more questions.
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFW0
Near Dayton, OH 45458
Sam
Job Details: 07/20/2021
Inspected unit and found a large amount of gunk buildup in the drain filter. Emptied the drain filter and cleaned it out. Ran a test cycle and the unit is draining properly. Advised the customer they're going to have to run several cleaning tablets and possibly vinegar through the unit to get the smell to go away. All other checks OK
We serviced a
FRIGIDAIRE FREEZER
Model LFSS2612TF1
Near Middletown, OH 45042
Sam
Job Details: 07/20/2021
"Inspected unit and found a large crack in the freezer section on the left side of the liner. This is a non-repairable damage. Called Lowes extended warranty and spoke with James. Unit is to be replaced, Lowes extended warranty will contact the customer."
We serviced a
GE RANGE
Model JB256DM2WW
Near Middletown, OH 45042
Sam
Job Details: 07/20/2021
Inspected the unit and found burners not working correctly. Installed switch and burners. And a test cycle. All checks OK
We serviced a
SAMSUNG WASHER
Model WF45K6500AV/A2
Near Carlisle, OH 45005
Sam
Job Details: 07/20/2021
"Inspected the unit and found the small laundry door gasket on the main door damaged. Made adjustments to the door gasket and door. Ran a test and found no other leaks or issues. On medium and large loads the unit will leak. Called Warrentech, damage is not normal wear and tear and part not covered under warranty. Part #DC97-19057A"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF5A
Near Greenville, OH 45331
Kevin
Job Details: 07/20/2021
Changed out spray arm. Unit checks ok.
We serviced a
SAMSUNG DRYER
Model DV40J3000EW/A2
Near Moraine, OH 45439
Sam
Job Details: 07/20/2021
"Called the customer multiple times and left a voicemail. Sent the customer a text as well and notified them we were 15 minutes away. Arrived and knocked multiple times, waited 10 minutes. Customer no-show. Billing arrons for trip charge."
We serviced a
MAYTAG DRYER
Model MDE9306AYW
Near Dayton, OH 45458
Sam
Job Details: 07/20/2021
"Inspected unit and found the drum not rotating once the door lock was activated and the start button pressed. If you turn the drum by hand he would start the motor. This is an indicator that the motor is failing and will only get worse."
We serviced a
GE DISHWASHER - POR
Model GPT225SGL0WW
Near New Madison, OH 45346
Kevin
Job Details: 07/20/2021
"Found propellor on drain pump bad again. Replaced with new drain pump. Unit checks ok. Talked to customer, they have made contact with GE about the problem. This will be the third replacement pump. Everything documented."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHB2751TF8
Near Xenia, OH 45385
Kevin
Job Details: 07/20/2021
Installed new door switch and checks ok
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269FRZ03
Near Dayton, OH 45429
Kevin
Job Details: 07/20/2021
Ice maker not advancing properly needs new icemaker kit installed. Installed new ice maker and checks ok; used 1 W10300024 (Imk) from stock
We serviced a
GE REFRIGERATOR
Model PVD28BYNBFS
Near Beavercreek Township, OH 45434
Kevin
Job Details: 07/20/2021
Separator between freezer and deli Drawer called techline - Charles-sent picture- case#06222830-customer service will be contacting customer with in 24-48 hrs to resolve the issue