Local Reviews
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Shaun S.
DISHWASHER KENMORE 166.34 "Upon arrival found that unit has a suds issue, tech was able to clear most of suds from unit but instructed customer run a cleaning cycle on unit with cleaning agent, unit checks ok also gave customer info on replacing racks"
Brad A.
REFRIGERATOR SAMSUNG RFG297ABRS/XAA "Installed new water tank, unit checks ok."
Shaun S.
REFRIGERATOR FRIGIDAIRE LFHB2751TF7 "Upon arrival found that unit is in need of a imk replacement Tech removed and replaced imk on unit, ran and checked out"
Tim R.
MICROWAVE KITCHEN AID KMHS120ESS09 Replaced glass fuse and door switches. Checks ok; ordrng 2 W11187757(TS) (interlock)s
Tim R.
DISHWASHER ELECTROLUX n/a Unit giving and 11 error code indicating and issue with the drain. Unit wont go into drain cycle. Needs control and drain motor. Unit is 5-7 years old in the kitchen. Model partially missing. Attached pictures. ; rqstng P&A on 1 ### (CONTROL) and 1 #### (DRAIN MOTOR)
Shaun S.
REFRIGERATOR SAMSUNG RF28JBEDNSG/AA "Installed imk srv kit on unit, ran and checked out, unit checks ok upon techs departure"
Steve M.
DISHWASHER GENERAL ELECTRIC GDT695SMJ5ES Part is damage in box; saved tckt
Steve M.
RANGE - ELECTRIC GENERAL ELECTRIC JB256DM2WW Small cooktop elements not working.; ordrd 2 WB30X31058 (6 surface burner )s
Steve G.
REFRIGERATOR SAMSUNG RF263TEAESR/AA 07 Unit is not making ice. Did try hitting the reset button and unit did not move. Customer states that another company was out several months ago. ; ordrng 1 DA82-02714A (ICE MAKER UPGRADE KIT)
Steve G.
MICROWAVE GE JNM3163RJ3SS ; ordrng 1 WB26X10226 (motor ac synchronous)
Kevin S.
WASHER GE GFW850SPN0DG "Changed out door lock. Unit checks ok, showed customer, is doing laundry now."
Steve G.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Unit is not making ice. ; rqstng P&A on 1 1111 (ICE CONTAINER. ) and 1 DA82-02673A (ICE MAKER UPGRADE KIT. )
Steve G.
DRYER - ELECTRIC LG DLEX3700W.ABWEEUS ";per customer the filter housing is broken. Per the pictures, tech pre order parts. ; ordrng 1 MCK49049101 (FILTER ;HOUSING. ) and 1 MEA49050001 (FILTER BACK)"
Steve G.
REFRIGERATOR WHIRLPOOL WRF767SDEM00 Unit is not cooling and has ice build up behind the refrigerator section evap. Unit is not making ice. Tech found that the unit also has a restriction in the freezer section. I did advise the customer that the ice makers will not make unless its 7 degrees of lower. ; rqstng P&A on 1 1111 (DYE FILTER) and 1 W10608485 (evaporator) and 1 W11033168 (harns-wire)
Kevin M.
REFRIGERATOR FRIGIDAIRE FFHS2611LW good frost pattern started making ice adjusted the fan motor and checks ok please aim customer a receipt
Steve G.
MICROWAVE OVEN KITCHEN AID KEMC378KSS0 unit is not working. Customer had another appliance company out and they walked away and customer had electrician out . Getting power to the unit. Power to the board Unit needs main board. Part NL:A; rqstng P&A on 1 WP8302985 (MAIN BOARD)
Kevin M.
REFRIGERATOR FRIGIDAIRE FRS6R5ESB4 Per customer said unit was already repaired by Sears
Shawn H.
DISHWASHER BOSCH SHP65T55UC/07 "Upon arrival customer stated that unit intermittently wont complete the cycle. Unit was stuck in automatic cycle when I first powered it up. It took several tries to reset the unit with the cancel button. Ran diagnostics to test. No error codes present. Unit stopped mid test and light flashed as if door was open. Checked and found door not fully closing due to cover plate being bent and binding up on door. Door pops open during cycle keeping it from completing. Also found door seal leaking from same issue. Unit needs plate, screws, and gasket. ; ordrng 4 423896 (screw)s and 1 494772 (sealing) and 1 744912 (COVER)"
Shawn H.
WASHER KENMORE 110.915501 "Unit is 26 years old in basement. Customer stated that unit will fill at times and wont other. Sometimes it will agitate sometimes it wont. Ran unit in normal cycle to test. Unit filled fine with cold and hot, water level is good, unit agitated fine, drained fine, rinsed fine, and spun out with no issue. Unit isnt stopping when lid is opened. Lid switch is shorted closed. Suspect switch wasnt closing or shorted open at times causing no fill no start. Authorization # 636JABL; rqstng P&A on 1 285671 (switch,lid)"
Shawn H.
REFRIGERATOR FRIGIDAIRE FGHB2868TD1 "Upon arrival found condensation on top of freezer door and condensation around gaskets at bottom of doors. Gaskets are sealing well against the cabinet and mullion. Called Electrolux. Tech had me check ambient temp sensor, humidity sensor and for voltage to mullion. Both sensors are good and unit is sending voltage to mullion. Humidity sensors is reading a high humidity but room isnt humid. Ran mullion in forced mode to see if it will heat. Mullion isnt heating up. Unit needs mullion heater. Reference# 83903426; ordrng 1 242036302 (MULLION HEATER ) and 1 5304510307 (MAIN BOARD)"
Kevin M.
REFRIGERATOR FRIGIDAIRE FFHS2611LBNA Replaced wiring harness ice maker and water dispenser checks OK
Shaun S.
RANGE SAMSUNG NE59J7630SS "Upon arrival found that board that was sent was not part intended, tech needed display board and was sent relay board needs reordered ; ordrng 1 DE07-00129A (DISPLAY BOARD )"
Shaun S.
REFRIGERATOR SAMSUNG RF263TEAESG Unit needs new evap cover and lower imk installed on unit; ordrng 1 DA97-07603B and 1 DA97-12617A (COVER)
Brad A.
WASHER KENMORE 110.475126 "Found door lock not engaging, found connector loose, repaired connection. Unit is working properly."
Brad A.
REFRIGERATOR MAYTAG MFD2561HEQ "Found unit has a refrigerant leak, only half of the evaporator has frost pattern, needs a dye filter installed to checks for leak. Customer does not want to repair unit."
Kevin S.
WASHER HOTPOINT HTW240ASK5WS "Upon inspection, unit not allowing hot water side into unit. Removed hoses checked water supply ok. Check sticky NOTE!; ordrng 1 (DN)WH13X26534 (WATER VALVE)"
Brad A.
REFRIGERATOR FRIGIDAIRE LFSS2312TF4 "Found case of unit bulged out on freezer side in the middle of the door, this causes door seal to not hit the metal and seal properly, called Techline talked to John , they are going to replace the unit. File number- 83903058--Told customer that Frigidaire will contact them about replacement."
Kevin M.
REFRIGERATOR SAMSUNG RF25HMEDWW/AA Container not sealing properly auger not switching cube to crush & display lights are out; ordrng 1 DA97-12540G (AUGER) and 1 DA97-14424A (DISPLAY) and 1 DA97-14474C (CONTAINER )
Kevin M.
REFRIGERATOR GE GDSLOKCXARLS "Kitchen 10+yrs Bushing on door is wore out FZ sencor and brd not communicating properly; ordrng 1 WR02X12896 (thimble door ff) and 1 WR55X10025 (sensor,temp ff) and 1 WR55X10832 (board asm main contr)"
Brad A.
RANGE SAMSUNG NE58F9500SS/AA "Found lower convection fan motor making loud noise, ordered fan motor and fan blade. ; ordrng 1 dg67-00011b (FAN BLADE) and 1 dg96-00110b (FAN MOTOR)"
Brad A.
WASHER MAYTAG MVWX655DW1 "Found gearcase leaking oil all over motor, capacitor, pulley, and belt, unit needs new gearcase, motor, capacitor, and belt. Located in the laundry room, manufactured 4/2018.; rqstng P&A on 1 W10721967 (drive pulley) and 1 W10808317 (belt) and 1 W11026785 (motor-drve) and 1 W11035751 (gearcase) and 1 W11395618 (CAPACITOR )"
Brad A.
WASHER WHIRLPOOL WTW8040DW4 "Found unit not communicating between main control and user interface, some buttons on user interface do not respond. Ordered main control and user interface. Located in the laundry room, manufactured 5/2018.; rqstng P&A on 1 W11125152 (console) and 1 W11182868 (cntrl-elec)"
Brad A.
WASHER MAYTAG MVWB850YW0 "Found bearings on outer tub worn, making noise and leaking oil, found hub worn out, ordered outer tub, hub, and reps sensor. ; ordrng 1 W10178988 (sensor) and 1 W10381078 (outer tub) and 1 W10820039 (hub)"
Tim R.
RANGE - ELECTRIC GENERAL ELECTRIC JB645RK4SS Replaced burner and switch. Checks ok
Tim R.
REFRIGERATOR SAMSUNG RF263BEAESR/AA Sealed around inlet lines with perma gum. Checks ok
Tim R.
DISHWASHER MAYTAG MDB8959AWB1 Replaced main control and fuse. Checks ok
Tim R.
REFRIGERATOR KITCHEN AID KBRS20EVWH2 No issues with the icemaker the problem was the right side of the door wasnt closing due to being packed full of food.
Steve M.
DISHWASHER WHIRLPOOL WDT780SAEM2 All operations check ok .
Steve M.
WASHER MAYTAG MVWX655DW1 Found hub drive kit wore out causing tub to wobble. Replaced hub Drive assembly unit is spinning properly; used 1 W10528947 (DRIVE HUB ASSY) from stock
Steve M.
DISHWASHER KENMORE 665.13469K901 Installed new control panel dishwasher is operating and running properly. The unit is tilted forward slightly in such a manner that may cause water to drip on the floor from the door in the future. Customer called American home shield and it is notated in the system.
Shawn H.
DISHWASHER LG LDT7797ST Upon arrival customer stated that garbage disposal backed up and water leaked from adjacent cabinet into the pan of the dishwasher. This caused the AE leak error. Removed dishwasher from counter and cleaned out pan. Ran unit to test for leaks. No leaks from machine and it functions as it should. All ok.
Shawn H.
REFRIGERATOR SAMSUNG RFG297HDBP/XAA Installed new dispenser assembly and ran to test. All lights are bright and all functions work as they should.
Tim R.
DRYER - ELECTRIC MAYTAG MEDC215EW1 "Replaced rollers and belt checks ok; used 1 341241 (BELT), and 3 W10314171 ([Alt for W10314173) from stock"
Tim R.
REFRIGERATOR SAMSUNG RF30HBEDBSR/AA Replaced shorted icemaker. Checks ok; used 1 DA97-15217D (ICE MAKER) from stock
Tim R.
REFRIGERATOR FRIGIDAIRE LFHT1831QF3 Cleared ice around fan. Checks ok
Tim R.
REFRIGERATOR FRIGIDAIRE FFHI1835VS0 Adjusted door seal and sealed around water line coming into freezer. Checks ok. Door has already been replaced by Wes.
Kevin M.
REFRIGERATOR SAMSUNG RF28HDEDBSR/AA Installed new def heater and sensor and reprogrammed
Tim R.
RANGE GE PGB960SEJ2SS Replaced both upper oven ignitor and lower oven ignitor. Checks ok; used 2 5303935066 (IGNITOR) from stock
Tim R.
REFRIGERATOR FRIGIDAIRE LGUB262LF3 Replaced icemaker and cleared ice out of bucket. Checks ok
Kevin M.
REFRIGERATOR WHIRLPOOL WRF990SLAM00 Calling HBW- Louie-Unit has a refrigerant leak that is nonrepairable -autho#617344758134-
Tim R.
DISHWASHER BOSCH SHXM78W55N/11 Checked unit over found that the unit wouldnt go into a drain cycle no matter what I do. Went into diagnostics and reprogrammed and tested. Unit was draining and working well after programming
Tim R.
DRYER SAMSUNG DV52J8700EP/A2 Replaced main control due to wrinkle control not working. Checks ok. Unit 7-10 years old in the laundry room
Tim R.
DISHWASHER BOSCH SHEM3AY56NN/01 Cleared out drain pump. Checks ok
Brad A.
WASHER GE GTUP270EM5WW "Installed gearcase, inner basket, and outer tub. Unit checks ok."
Steve M.
REFRIGERATOR GE GWE19JMLGFES Found unit leaking from water valve fitting. Tightened all fittings on the water valve assembly unit checks OK
Tim R.
FREEZER WHIRLPOOL WZF34X20DW01 "Checks unit over found partial frost pattern on evaporator and not cooling properly, also found unit would let you change temperature settings just flashes. Additional labor for sealed system.; rqstng P&A on 1 W10143759 (drier (service)) and 1 W10750851 (compressor) and 1 W10858281 (evaporator) and 1 W11293202 (CONTROL) and 1 WPW10316428 (heater)"
Tim R.
WASHER KENMORE MVWB835DW3 "Unit constantly giving UL error and wont complete cycle. Unit also extremely loud in spin. Needs new control, transmission and basket assembly. Unit 3 years old in laundry room.; rqstng P&A on 1 W10811956 (drum assy) and 1 W10811960 (spin basket) and 1 W10902814 (washplate) and 1 W11170706 (cntrl-elec)"
Steve M.
DRYER WHIRLPOOL WED8500DC3 Replaced idler pulley causing dryer to squeal; used 1 W10837240 (BRACKET) from stock
Tim R.
DISHWASHER FRIGIDAIRE FFCD2413US2A Needs control and motor; ordrng 1 5304519906 (MOTOR) and 1 5304521609 (CONTROL)
Steve M.
DRYER MAYTAG MED4200BW0 "Door hinge pin came apart, not allowing door to swing closed. need to replace door hinge assembly; ordrd 1 WPW10208415 (door hinge)"
Steve M.
DRYER SAMSUNG DV42H5200EF/A3 Dryer is not heating due to faulty heating element. Replaced Element unit checks OK; used 1 DE486A (ELEMENT) from stock
Steve M.
REFRIGERATOR LG LFXS24623ST Needs display ; ordrd 1 ACQ87414602 (DISPLAY )
Steve G.
DISHWASHER BOSCH SHPM65Z55N/01 Unit will not start. Found that the door is not closing all the way. Jose at techline adv to order the inner panel and both hinges. ; ordrng 1 1111 (INNER DOOR PANEL. S/S) and 1 2222 (LEFT DOOR HINGE) and 1 3333 (RIGHT DOOR HINGE)
Steve G.
DISHWASHER BOSCH SHP865WF5N/11 Customer states that the unit is not washing. John at warranty company ; rqstng P&A on 1 1111 (SOAP DISPENSER) and 1 2222 (MAIN BOARD)
Steve G.
WASHER SAMSUNG WA45M7050AW/A4 Unit is not washing and is loud. Found the gearcase to be out. Customer is not repairing.
Steve G.
WASHER WHIRLPOOL WTW8500DC5 Unit is still making a grinding noise. ; rqstng P&A on 1 W10754448 (clutch) and 1 W10811956 (GEARCASE) and 1 W10915700 (stator)
Steve G.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Customer states that the unit is not making ice and there are no lights. Time of service call unit has been making ice. Installed new freezer light. Test ok. ; used 1 W11205083 (LIGHT ) from stock
Steve G.
DRYER - ELECTRIC LG DLE1501W Customer cant close the door because of the filter not going down all the way. Customer found several screws inside the unit. ; ordrng 1 3550EL1005C (FILTER HOUSING ) and 1 3550EL2004B (COVERING) and 1 4970EL4002C (SPRING) and 1 4974EL1002B (FILTER SCREEN HOUSING )
Shawn H.
RANGE - GAS FRIGIDAIRE GCRG3038ADA Upon arrival found left rear wont ignite. Not sparking from igniter. Removed top to inspect for loose connections. None found. Inspected switch for burner. Switch is shorted causing no ignition. Can jiggle black wire at switch and it will strike. Unit needs switch harness ; ordrng 1 5304510486 (HARNESS SWITCH)
Steve G.
REFRIGERATOR SAMSUNG RS267TDRS/XAA Unit is not cooling right on the refrigerator side. Found that the unit is not defrosting. Customer needs main board which is NLA and heater and back wall with fan. Due to the board being no longer available they are going to purchase a new unit.
Shaun S.
REFRIGERATOR WHIRLPOOL GI6SDRXXY07 Upon arrival found that imk will cycle through but will not fill with water imk needs replaced ; ordrng 1 W10882923 (icemaker)
Shaun S.
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA "Contacted customer early morning and notified him that we was going to order new freezer door gasket and will call to set up appt to come back out and install when part arrives ; ordrng 1 FREEZERDOORGASKET"
Shawn H.
WASHER INSIGNIA NS-TWM41WH8A Installed water valve and ran to test. Unit fills fine now. No more E1 error. All ok.
Shawn H.
RANGE KENMORE 790.758523 Upon arrival tenant stated that they smell gas from the oven when not in use. Vectren has checked and has high levels. Checked supply line for leaks. Supply line is leaking at fitting into regulator. Landlord needs a plumber to repair line. The gas shut off is very old and has red flag from vectren on it. Unplugged unit. Advised LL to have plumber fix leak.
Shawn H.
DRYER GE GTD42EASJ2WW Upon arrival found unit would intermittently start as if motor had a dead spot or door wasnt closing. Checked and found door warped keeping switch open. Straightened door and unit starts every time now. Unit heats well too. All ok. Please mail out invoice.
Shawn H.
REFRIGERATOR AMANA AFI2539ERM01 "Upon arrival found door not fully closing due to ice build up under drawer. Removed door, thawed ice from bottom, removed evaporator cover, found defrost drain clogged. Thawed ice from drain and cleared with steamer. Drain would not clear. Pulled unit and removed drain tube. Found tube clogged with mildew and broken glass. Cleared tube and reinstalled. Installed heater wire inside. Verified drain is clear. Door shuts full now and is sealing nicely. All ok."
Kevin S.
WASHER MAYTAG MVWB865GC0 Unit again has issue with control user interface. Customer and myself have unplugged for several minutes to try reset but unit continues to not respond to either jog dial or button presses. Common problem on this unit. This has been replaced once before on 1-8-20. ; rqstng P&A on 1 W11162441 (console)
Shaun S.
RANGE LG LRG3081ST "Removed and replaced board on unit, ran and checked out unit checks ok"
Kevin M.
REFRIGERATOR FRIGIDAIRE FGHB2868TF7 Compressor making loud noise when coming on; ordrng 1 241706202 (compressor)
Shaun S.
DRYER SAMSUNG DVE50R5200W/A3 "Upon arrival removed and replaced main board on unit, unit checks ok upon techs departure"
Shaun S.
WASHER MAYTAG MVWB865GW0 "Removed and replaced console panel and main board on unit, ran and checked out, unit checks ok"
Brad A.
WASHER LG WM3570HWA "Ordered MCD54512102 connector hose, and mds471123618 gasket through Chris cash. Will return other door gasket that was not the correct part for this unit.; saved tckt"
Brad A.
WASHER LG WM2016CW/01 "Found unit making loud noise during spin, found movement between inner and outer tub bearings, ordered inner tub, front and rear outer tub, stator, and rotor, located in the laundry room, manufactured 2009.; rqstng P&A on 1 UNKNOWN (FRONT OUTER TUB) and 1 UNKNOWN (REAR OUTER TUB ) and 1 UNKNOWN (INNER TUB) and 1 UNKNOWN (STATOR) and 1 UNKNOWN (ROTOR)"
Shaun S.
WASHER GE EWA2000A0WW Upon arrival ran and tested unit with customer present and found that unit is working correctly at this time with no issue
Brad A.
MICROWAVE OVEN WHIRLPOOL KMHC319EWH2 "Found unit keeps blowing fuse and tripping the breaker, ordered door switches and microcomputer. Located in the kitchen, manufactured 10/2016.; rqstng P&A on 1 W10138793 (fuse) and 1 W10211974 (switch) and 1 W10269458 (switch) and 1 W10727360 (microswitch) and 1 W11413135 (MICRO COMPUTER) and 1 WP8206419 (interlock)"
Shaun S.
RANGE SAMSUNG NE59J7630SS/AA "Upon arrival tech pulled back cover off the entire unit and inspected for bad wiring or bad components, found nothing, even had home owner observe unit with tech, reassembled and the tested unit and still everything checked ok"
Brad A.
WASHER KENMORE 110.247223 "Found unit grinding loudly in spin and agitate, found gearcase leaking oil, motor making noise. Drain pump stripped. Ordered gearcase, motor, drain pump, and coupling assembly. Located in the laundry room, manufactured 2005.; rqstng P&A on 1 UNKNOWN (MOTOR COUPLING ASSEMBLY) and 1 UNKNOWN (MOTOR ) and 1 UNKNOWN (DRAIN PUMP) and 1 UNKNOWN (GEARCASE)"
Kevin S.
RANGE SAMSUNG NE59N6630SG/AA "Replaced led board, unit checks ok, showed customer."
Kevin S.
REFRIGERATOR FRIGIDAIRE FFTR1814TW0 "Upon arrival unit temps read 21 in freezer and 41F in frig. Evap fan is running. Unit is cooling but not getting cold enough to satisfy temperature in unit. Removed evap cover, found partial,frost pattern, pic taken. Unit either has a restriction or leak needing sealed system work. Customer will just bring a used spare frig up for replacement."
Kevin S.
REFRIGERATOR FRIGIDAIRE FFTR1814TWB "Replaced bi metal, cycled power on is cooling. Told customer to keep an check on that there isnt excessive frost build up in freezer and that fan is running when compressor is running. Unit checks ok."
Kevin M.
REFRIGERATOR SAMSUNG RF263AEBP/XAA Unit needs leak kit and drain cleared out; used 1 DA82-01415A (LEAK KIT) from stock
Kevin M.
REFRIGERATOR SAMSUNG RF263TEAESR/AA Installed parts per icemaker bulletin and took pictures as I went and checks OK
Kevin M.
REFRIGERATOR WHIRLPOOL ER2CHMXPL01 Defrost drain was frozen, cleared out and put probe in drain to prevent issue
Kevin M.
REFRIGERATOR SAMSUNG RS261MDWP/XAA Cont brd not communicating properly brd is NLA
Brad A.
REFRIGERATOR AMANA SXD22S2L "Installed new door gaskets, unit checks ok."
Brad A.
DRYER SAMSUNG ELECTRON DV48H7400EW/A2 "Installed motor and main control, unit checks ok."
Tim R.
WASHER LG WM3500CW Unit needs new tub assembly due to knocking noise. No repair due to cost.
Tim R.
DISHWASHER FRIGIDAIRE LFID2426TF3A Fixed float switch. Checks ok
Tim R.
DISHWASHER SAMSUNG DW80K7050UG Adjusted door seal. Cleared massive suds out of unit.
Tim R.
WASHER LG WM4370HKA Replaced drain pump. Checks ok; used 1 4681EA2001T (DRAIN PUMP) from stock
Tim R.
REFRIGERATOR HOTPOINT CSX22GRZAWW Cleared frozen drain and install heater wire. Checks OK
Tim R.
WASHER SAMSUNG WF330ANW/XAA "Checked unit over found that the unit had a broken drain pump. Replace the drain, tested checked OK. Customer is missing the door spring for the bellow. Told him he needed to get a new door spring. Hes going to replace it myself. Told him he could use the unit but it has a possibility of leaking if that door boot came loose. He understands.; used 1 DC31-00054A (PUMP) from stock"
Tim R.
WASHER MAYTAG MVWB835DW1 Unit needs new motor and rotor customer wants to talk to the husband about repair.
Tim R.
REFRIGERATOR MAYTAG MFI2269VEA1 Replaced main control and programmed. Checks ok
Tim R.
DRYER SAMSUNG DV40J3000EW/A2 Replaced main control due to not sensing clothes. Checks ok. Unit is 2 years old in laundry room.
Tim R.
DRYER SAMSUNG DVE50R5400V/A3 "Replaced rollers and idler. Checks ok; used 1 DC93-00634A (IDLER PULLEY), and 2 DC97-16782A (ROLLER) from stock"
Tim R.
DISHWASHER GE GDF570SGF0CC Checked unit over found that the drain pump needs replaced. No repair due to the cost.
Steve M.
REFRIGERATOR WHIRLPOOL GI6SDRXXB02 Icemaker motor is agitating back-and-forth not allowing cubes to eject. Replaced icemaker; used 1 W10882923 (ICE MAKER) from stock
Steve M.
RANGE GE JB645DK4WW Installed new cooktop.
Steve M.
DRYER SAMSUNG DV45H7000EW/A2 Replaced heating element assembly causing unit not to heat; used 1 DE486A (ELEMENT) from stock
Steve M.
REFRIGERATOR WHIRLPOOL WRF560SMYW04 Icemaker bail arm was unhooked causing icemaker to continuously make ice
Steve M.
DRYER ELECTROLUX EIMED60LT Unit checks ok.
Steve G.
DISHWASHER FRIGIDAIRE FGID2466QF7A "Customer states that the unit some times will not latch, or start. Sometimes it will start right up. Did adjust the drain line."
Steve G.
HOME LAUNDRY - E ELECTROLUX EFLS527UIW0 Customer states that the unit is leaking. Found fault in the soap dispenser. Installed new dispenser cycled unit test OK
Steve G.
REFRIGERATOR FRIGIDAIRE LFSS2612TF3 Customer just received the unit and noticed that one of the bottom bins holders was not seated well.. installed new supports
Steve M.
REFRIGERATOR GE PFCS1RKZASS Installed new evaporator fan assembly. Unit is running properly
Steve G.
DISHWASHER FRIGIDAIRE FGIP2468UF Unit is not getting any water. Found the float was stuck.. freed up. Cycled.
Shawn H.
REFRIGERATOR GE PDS22MHRBBB Installed new control and ran unit to test. Unit is cooling fine.
Shawn H.
DRYER KENMORE 110.875626 "Unit is 14 years old in basement. Upon arrival customer stated that unit will start and stop on its own, and on normal cycles adds up to 160 minutes. Ran unit in diagnostics to check for errors and test. No errors, motor runs, heater runs, door senses, and moisture bar is good. Ran unit in timed dry on high heat to see if motor will shut down. Unit did not shut down. Checked auto cycles and found wrinkle guard on. This will cause unit to tumble on and off on its own when the auto cycle is complete. Will sound cycle end signal still during this time. Ran unit in auto cycle and allowed it to get to wrinkle guard. When unit got to wrinkle guard it acted up as customer saw. Turned off wrinkle guard and advised customer on operation of wrinkle guard. Could not duplicate concern of extended times. Advised customer to have vent shortened. Has several kinks and lots of excess."
Shawn H.
DRYER KENMORE 110.670866 Unit is 13 years old in laundry room. Upon arrival found unit showing F40 error and unit wouldnt start. Codes refers to a shorted thermal fuse. Checked and thermal fuse on blower housing is shorted. Replaced and ran to test. Unit is heating as it should. Checked exterior vent for air flow. No air flow at exterior. No blockages I can see. Advised customer to have vent cleared before using machine for extended periods. Lack of air flow is what caused fuse to short open. ; used 1 3390719 (FUSE) from stock
Steve G.
COOKTOP - ELECTR BOSCH NET8668SUC No repair.
Shaun S.
WASHER FRIGIDAIRE EFLS617SIW0 "Removed and replaced soap disp assm on unit, ran and checked out, unit checks ok"
Shaun S.
DRYER SAMSUNG DV400EWHDWR/AA "Customer thought there was issue with belt on unit, tech tested unit with and without clothes and found unit to be tumbling normally, inserted towels in unit that tech tested washer with, unit heating and tumbling normally"
Shaun S.
WASHER MAYTAG MVWC360AW0 "Upon arrival found that bearing in the GEARCASE is blown, gave customer est for repair which tech did save in system, customer declines repairs at this time"
Steve G.
RANGE SAMSUNG NE59J7850WG/AA Customer has cosmetic issues with the top. Did advise her the ext warranty doesnt cover her issues.
Shawn H.
REFRIGERATOR FRIGIDAIRE LGHB2869TF1 Removed ice maker to install new. When removing ice maker I noticed frost built up behind auger motor but no frost visible elsewhere. Removed air handler to inspect. Found 2 pinched/broken wires to the defrost heater. Ice maker evaporator wouldnt defrost. Tested heater and its good. Repaired wires and ran defrost heater into test. Heater is working as it should. Wires became pinched when I installed the first ice maker. Reassembled and cycled ice maker to test. All ok ice maker functions properly.
Kevin S.
DRYER GE GTD45EASJ2WS "Replaced door switch, tested unit in timed dry, unit is running and heating properly. Tested door switch multiple times. Unit checks ok."
Shaun S.
REFRIGERATOR KENMORE 795.70332.40 "Removed and replaced imk on unit, ran and cycled unit through to fill with water, unit checks ok upon techs departure"
Kevin S.
REFRIGERATOR KENMORE 253.573826 "Found frost build up around ice chute. Found dispenser flap,sticking open letting warm air in, showed customer. Pic attached. Gave estimate for new spring and motor, unit is 14yrs old. Customer decline repair at this time, if you just lift back up on lever it will close ok."
Shaun S.
DISHWASHER GE GSD3420Z0BB "Upon removing and replacing motor on unit, found that inner tub is cracked and has pin holes in it also and now leaking from different spots, tech will contact AHS and report findings as unit cannot be further repaired"
Kevin S.
DRYER SAMSUNG DV45H7000EW/A2 "Found heating element open, replaced with truck stock. Unit checks ok, showed customer.; used 1 DC97-14486A () from stock"
Kevin M.
REFRIGERATOR FRIGIDAIRE FGHB2866PF0 Def drain is plugged up cleared out called Frigidaire spoke to Bob- unit is rusting our on the back File#83893455-
Kevin M.
REFRIGERATOR SAMSUNG RF263TEAESG/AA Install parts for icemaker bulletin and took pictures as I went
Kevin M.
REFRIGERATOR FRIGIDAIRE FGHD2368TF5 Installed fill tube and shelf and roller for customer And checks OK
Kevin M.
REFRIGERATOR ELECTROLUX EW23BC85KS7 Already has pad on back and air handler install has condensation on left out side of cabinet calling techline-Robert-File#83895493-customer will receive a call from Electrolux within 3-5 business day
Brad A.
REFRIGERATOR FRIGIDAIRE LPHS2687KF0 "Found unit not responding, unplugged unit, checked connections at main control, found loose connection, repaired connection, unit is working properly. Found leak from customers water line from under the sink to inline filter behind refrigerator, informed customer that they need to have a plumber repair water line due to the leak. Turned water off under the sink until plumber can repair the line."
Brad A.
DISHWASHER FRIGIDAIRE FFBD2406NS7B "Found spray arm broken and melted on element, installed new spray arm. Unit checks ok."
Kevin M.
REFRIGERATOR FRIGIDAIRE FFTR1022QW Ice caught up in fan motor cleared out and checks ok
Brad A.
RANGE SAMSUNG NE58K9430SS/AA "Installed new element and switch, unit checks ok."
Kevin M.
REFRIGERATOR WHIRLPOOL GX5SHTXVA00 Shutoff to refrigerator needs replaced needs by a plumber
Kevin M.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Installed new evaporator coil and dye drier and recharged unit and checks ok
Brad A.
REFRIGERATOR SAMSUNG RF23J9011SR/AA "Installed main control, unit checks ok."
Brad A.
DISHWASHER KITCHENAID KUDI01TJBL0 "Installed new spray arms and tub gasket, unit checks ok."
Tim R.
WASHER GE GTW490ACJ5WS Replaced impeller. Checks ok; ordrng 1 WH43X30198(TS) (IMPELLER)
Steve M.
WASHER MAYTAG MVWB865GW0 F6E3 F6E2 error codes. Now the unit wont even power on. Recommend overlay and main controlUnit is 1 yr old in basement laundry; rqstng P&A on 1 W11135393 (overlay) and 1 W11162440 (cntrl-elec)
Steve M.
RANGE FRIGIDAIRE LGEF3045KFM F11 error. Shorted keypad. Clock assembly needs replaced with new overlay; ordrng 1 316419821 (overlay) and 1 5304495520 (kit CLOCK)
Steve M.
WASHER SAMSUNG WA45M7050AW/A4 4c error. Cold valve seized. Installed new valve. Checks ok; ordrng 1 DC97-15459H (WATERED VALVE (TS))
Steve G.
DISHWASHER SAMSUNG DW80K505UW/AA 03 Soap dispenser door is broken and upper spray arm. ; ordrng 1 dd59-01002a (SOAP DISP) and 1 dd82-01119a (UPPER SPRAY ARM)
Steve G.
REFRIGERATOR GE GFSF6KKYCWW "Customer states the unit is not making ice, ice build up under crisper drawer. Tech notice that the vents in the refrigerator section are clogged up with ice. Customer needs to shut off for 2 days prior; rqstng P&A on 1 WR13X10808 (refrigerator evapora) and 1 WR30X10131 (ice maker asm)"
Steve G.
REFRIGERATOR SAMSUNG RF267AZBP/XAA ;L1 Customer remove the unit to the garage and cleaning it up there is no water going to the unit so Tech wants to do some test and let it run for several days reschedule for the next Wednesday customer is OK with them running some test over a week; schdld next appmnt for 9/9 WED !
Shawn H.
WASHER AMANA NTW4750BQ0 "Unit is 7 years old in laundry room. Upon arrival tenant stated that unit wont complete the cycle and is very noisy. Put unit into diagnostics to check for errors. F2E3 mismatch of control, F7E6 motor fault, F7E5 shifter fault does present. Unit would not spin or agitate during test. Inspected shifter and found motor shorted open and not shifting. Clutch is good. Motor wont agitate ccw because the winding is shorted open. The noise is from bearings in the gearcase. The unit has a small leak from the seal and water got into the bearings and rusted them out. Checked over control for loose connections. None found. Ran UI test mode and status lights just flash. No loose connections and harness is good. Unit needs gearcase, shifter, motor, and control. Not a good repair due to cost and age. Cost of repair is more than cost of this same machine. ; rqstng P&A on 1 W10006355 (actuator) and 1 W10589075 (cntrl-elec) and 1 W10832724 (drive motor) and 1 W11035747 (gearca
Shawn H.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Upon arrival found fresh food section in the 50s and freezer at 0. Checked for frost build up. None on evaporator cover. Checked for damper operation. Damper is trying to open but isnt. Inspected damper and found ice build up blocking it. Thawed ice and cycled to test. Damper operates as it should and unit has cold air flow to the fresh food side. Air return at bottom is clear as well. No air leakage from door gaskets allowing moisture in. Ice formed from excess condensation in unit from thawing at previous visit. All ok. ; O-emld tckt
Shawn H.
REFRIGERATOR SAMSUNG RF23HCEDBSR/AA Upon arrival customer has upper ice maker shut off. They stated that it frosts over and stops making ice. Unit is in need of Samsung ice maker service bulletin. ; ordrng 1 DA82-02367A (CLIP) and 1 DA94-02274G (PCB MAIN ) and 1 DA97-13718C (ICE MAKER ) and 1 DA97-19898A (DEFROST DRAIN)
Shawn H.
RANGE LG LSE4613ST/00 Upon arrival found knob broke off from support lever. Removed console to verify switch would still rotate and function. Switch is good. Unit needs plastic supporter lever. ; ordrng 1 MJH64334701 (SUPPORTER LEVER )
Shaun S.
WASHER LG WM347OHBA "Upon arrival found that cold side water valve making noise as water enter into unit, valve still working but customer wants it changed; ordrng 1 5220FR2075L (VALVE)"
Kevin M.
REFRIGERATOR WHIRLPOOL KRFC704FBS00 Ordering fan assy & brd per bulletin W11033419D; rqstng P&A on 1 W11167902 (cover-evap) and 1 W11332011 (CONT BRD)
Kevin S.
REFRIGERATOR WHIRLPOOL WRS571CIHB01 "Upon arrival temp of fresh food section in upper area was around 32F. Complaints of items freezing in upper half. Noise is from the damper motor moving, allowing too much cold air into unit. Will replace damper or diffuser.; ordrng 1 W11164593 (diffuser)"
Kevin M.
RESIDENTIAL REFR FRIGIDAIRE FFSS2614QE6A Damper brd and sensor not open to let cool air in to FF compartment ; ordrng 1 242303001 (damper assy) and 1 5304521777 (CENSOR ) and 1 A01078804 (control)
Brad A.
REFRIGERATOR FRIGIDAIRE FFTR1814TWB "Found unit not defrosting properly, ordered heater, thermostat, and timer.; ordrng 1 241537103 (control-temperatur) and 1 241705102(PW) (TIMER) and 1 242044020 (heater-defrost) and 1 5303918634 (thermostat kit)"
Brad A.
DISHWASHER ELECTROLUX EIDW6305GS1A "Found top rack not adjusting properly, middle spray arm does not seat properly in tubing assembly when pushed back into tub, ordered tubing assembly, spray arm, rack adjusting parts. Located in the kitchen, manufactured 2011.; rqstng P&A on 1 154508201 (spray arm) and 1 154515602 (tubing assembly) and 1 154613402 (clip) and 1 154630201 (spring) and 1 154630301 (housing) and 1 154655101 (actuator pad) and 1 154655201 (clamp) and 1 154673601 (plate assembly) and 1 154673701 (plate assembly)"
Brad A.
MICROWAVE SAMSUNG ME18H704SFG "Found unit not heating properly, latch not allowing door to close properly. Ordered magnetron, latch, and spring. Located in the kitchen, manufactured 4/2018.; rqstng P&A on 1 DE61-00086A (SPRING) and 1 DE64-01308A (LATCH) and 1 OM75P-21-ESGN (magnetron)"
Tim R.
DRYER FRIGIDAIRE GLEQ215ES1 Checked unit over found shorted touchpad. Replaced control panel. Checks ok
Tim R.
DISHWASHER BOSCH SHP65T55UC/02 Needs new control due to over filling and not shutting off. Needs new control. No repair.
Tim R.
DRYER - ELECTRIC WHIRLPOOL WED72HEDW0 replaced heater and fuse assembley. Checks ok
Tim R.
DRYER SPEED QUEEN ADEE9RGS173TW01 Replaced rollers checks ok. Customer had unit completely apart when I arrived.
Tim R.
DRYER GE DCVH680EJ1WW Unit needs new motor due to winding being shorted and wont start. No repair due to cost.
Tim R.
WASHER KENMORE 110.295228 Replaced seized up drain pump. Checks ok.; used 1 3363394 (PUMP) from stock
Tim R.
RANGE FRIGIDAIRE FGGF3054MFF Checks unit over found the right rear ignitor was shorted. No repair due to cost.
Tim R.
DRYER - ELECTRIC SAMSUNG DV42H5000EW/A3 Replaced shorted heater. Checks ok
Steve M.
WASHER SPEED QUEEN AWN63RSN116TW01 Installed new drive control test ran washer unit is operating properly
Tim R.
WASHER SAMSUNG WF45K6500AW/A2 11 Checked unit over found that the unit was previous giving the customer a 5c error code and wouldnt complete a cycle. Tested unit and it ran through wash and wasnt draining out the water. Cleared drain from bottle cap and cloth. Checks ok
Steve M.
WASHER MAYTAG MVWC415EW1 Unit not spinning due to stripped hub drive. Replaced. Unit runs ok; used 1 W10528947 (DRIVE HUB ASSY) from stock
Steve G.
WASHER WHIRLPOOL WTW8500DC5 Unit is leaking. Found the water valve was leaking. Installed new water valve. Cycled. ; used 1 W11165546 (WATER VALVE) from stock
Tim R.
DISHWASHER GE PDT825SSJ0SS Checked unit over found that the unit had no power. Has a shorted control and display. No repair due to the third time this has happened. Auth#106BSTM
Steve G.
REFRIGERATOR/TOP GENERAL ELECTRIC PVD28BYNBFS "Customer states that he unit was not making ice or dispensing. At time of appointment, the unit was working and unit cycled the units several times and unit did work."
Steve G.
DRYER - ELECTRIC GENERAL ELECTRIC DSKP333EC6WW Customer states that the unit will not turn on. Customer was trying to set the timer and it was hard. Then the stem snap off the timer. Installed new timer and knob. Cycled.
Shawn H.
WASHER AMANA NTW4516FW2 "No water connections available at this store to test all functions. Checked for error codes. None present. Checked unit over for no drain issue. No blockages in the pump, or tub. Ran pump in diagnostics to test. Its getting proper voltage and impeller is moving. Ran several times with no issue or stalling out. Checked spin, and agitation. No noise and is smooth. Lid lock functions as it should. Can not test water valves. Valves are getting voltage. Can not duplicate concern of no drain. Ok to bill."
Shawn H.
DRYER LG DLE2701V Upon arrival customer stated that they believe a sock is stuck in the blower. Removed front to inspect. Found sock and shorts stuck in blower and belt off idler. Bang was from idler hitting base. Removed clothes from blower and reinstalled belt. Ran unit to test. All ok. Unit runs and heats as it should.
Tim R.
WASHER GENERAL ELECTRIC GFW650SPN0SN Checked unit over found that the unit was leaking from the seam of the tub on the left-hand side. Unit will need new inner and outer baskets and seal.
Steve M.
REFRIGERATOR HISENSE HQD20058SV Installed main control board. Backside of refrigerator has a cold spot which is producing moisture running down into the computer compartment. Could be the cause of the unit turning off. Pictures are attached
Shawn H.
WASHER WHIRLPOOL WTW4850X03 "Installed new water valve, calibrated, and ran diagnostics to test. Unit is filling as it should now. All ok."
Shaun S.
WASHER GE GTW750CSL1WS "Upon arrival found that unit at this time is functioning normally as it should, ran testing on unit, everything seems normal at this time"
Steve M.
DISHWASHER SAMSUNG DMT400RHS/XAA Installed all parts listed. Test ran dishwasher prior to installation in cabinet. Unit checks ok. No leaks
Shaun S.
WASHER KENMORE 11 N/A "Upon arrival found that bearing inside GEARCASE is blown causing unit not to function correctly, giving UL error codes and leaking on floor, model and serial number tag is missing from unit and customer doesn't have any records of numbers needed to obtain correct parts to preform the repair as needed"
Steve G.
ELECTRIC RANGE FRIGIDAIRE CRE3580QWC Customer states that the front right and left burner not working.
Steve G.
DISHWASHER KENMORE 665.13929K010 Installed new drain pump and float switch cycled
Steve G.
DISHWASHER KENMORE 665.13229N414 No further repairs.
Kevin S.
UPRIGHT / CHEST FRIGIDAIRE FFU14F5HWN "Unit has power but not even drawing 1 watt.. lights work, power to ui control on door. When changing control some of the segments are missing or out, only works going down not up. Called techline, need to replace control. Gave customer estimate for repair, declined at this time. Collected service call."
Kevin M.
REFRIGERATOR KENMORE 106.565324 Return air duct is frozen up cleared out and checks ok
Shawn H.
DISHWASHER BOSCH SHXM4AY55N/24 Installed wash motor and ran unit to test. No leaks and unit is washing as it should.
Kevin M.
REFRIGERATOR KENMORE 25360502412 Sealed system and already been tapped into look like dye dryer and compressor had been installed by a previous company call Line American home shield-Bethany-107BBBL
Shaun S.
REFRIGERATOR KENMORE 106.5002321 "Upon arrival steamed gasket all around door to soften it up and get to adhere to cabinet better, unit to stay close for atleast 24 hrs spoke to manager"
Kevin M.
REFRIGERATOR FRIGIDAIRE FGHC2331PF6 Closed and open the water supply and checks ok please send cust a receipt
Shaun S.
RANGE ELECTROLUX EW30ES65GSD Removed and replaced parts listed ran and tested all burners along with both top and bottom ovens unit checks ok upon techs departure
Kevin M.
REFRIG/SIDE-BY-S WHIRLPOOL ET8CHEXSQ02 Instructed cust FZ control was restricting the air flow to FF section
Kevin M.
REFRIGERATOR FRIGIDAIRE FFHT2021QW0 Calling techline-Ronnie- file#83892174 sent pictures to na.technicalhelp@electrolux.com cabinet is bulging out ward causing frost & condensation in the unit
Brad A.
REFRIGERATOR WHIRLPOOL WRT311FZDM01 "Found evaporator drain hole frozen up, thawed ice and got drain to function properly, unit checks ok."
Kevin S.
DISHWASHER FRIGIDAIRE FGIP2468UF0A "Replaced parts, customer had just previously ran a cycle, so door padding etc was wet. Put unit into a quick wash for about ten minutes, didnt notice any dripping on the floor. Customer will wait and let unit dry and run later. Checks ok."
Brad A.
WASHER MAYTAG MVWB765FW3 "Installed new gearcase, stator, and rotor, unit checks ok."
Kevin S.
DISHWASHER GE GDF610PMJ2ES "Replaced door latch unit still will not start. Did continuity check between both door latches are the same. Unit is having a communications error between ui and main control. Again checked wiring connections, called techline recommended to replace ui, main control and DC wire harness. Gave estimate to customer and saved on file."