Local Reviews
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Kevin S.
RANGE FRIGIDAIRE FFEF3015LWC "Handle left hand side is stripped, will have to order new handle. Called and talked to manager Angie said to go,ahead and order the part. Office will send them an invoice for billing.; ordrng 1 316545301 (handle,drawer (wht))"
Kevin M.
REFRIGERATOR WHIRLPOOL GZ25FSRXYY2 Freezer light switch is open replace switch okd per ken; ordrng 1 WP12466115SP (light switch)
Brad A.
REFRIGERATOR SAMSUNG RF26VABWP/XAA Removed main board to send in for repair.; saved tckt
Kevin M.
REFRIGERATOR SAMSUNG RS25J500DSR/AA Ticket # 4153367017 Sensor container DISP door not working proper need to replace ; ordrng 1 DA97-08223D (CONTAINER ) and 1 DA97-08241C (AUGER ASSY) and 1 DA97-08680G (DOOR DISP)
Brad A.
REFRIGERATOR LG LFX25976SB/00 "Found icemaker not cycling properly, needs icemaker, ordered icemaker.; ordrng 1 AEQ73110205 (ICEMAKER)"
Brad A.
OVEN WHIRLPOOL GGE388LXQ03 "Found control and switch membrane not communicating properly, buttons not responding on touchpad. Ordered control and switch membrane. Located in the kitchen, manufactured 2002.; rqstng P&A on 1 W10321794 (swtch-memb) and 1 W10365417 (cntrl-elec)"
Brad A.
MICROWAVE GE JVM3160DF4BB "Unit keeps blowing fuses due to switch holder and switches not closing properly. Ordered switches, holder, and fuse. Located in the kitchen, manufactured 7/2018; rqstng P&A on 1 WB03X10348 (microwave lever swit) and 1 WB06X10610 (latch board) and 1 WB24X10146 (micro switch(stand o) and 1 WB24X10204 (switch micro) and 1 WB24X10205 (microwave switch) and 1 WB27X11138 (microwave fuse)"
Brad A.
RESIDENTIAL REFR SAMSUNG RH22H9010SR/AA "Found unit getting to cold in ff section, ordered main control and ff sensor. Located in the kitchen, manufactured 2/2014.; rqstng P&A on 1 Da32-10105v (TEMP SENSOR) and 1 UNKNOWN (MAIN CONTROL BOARD)"
Tim R.
REFRIGERATOR FRIGIDAIRE FFTR1821TB0 Cleared drain line and reattached hose for defrost drain checks ok.
Tim R.
RANGE GE JBP35DM1WW Checked unit over found that the oven was heating up correctly and all burners were working. Saw small burn mark in cord prongs. But everything on the oven looked fine. Couldn’t get it to trip breaker. Checks ok. No oven issues.
Tim R.
DRYER SAMSUNG DV42H5200EP/A3 Replaced idler. Checks ok.; used 1 DC93-00634A (IDLER PULLEY) from stock
Tim R.
DISHWASHER BOSCH SHEM3AY55N/01 Cleared soap build up and instructed customer on cleaning and tablet usage.
Tim R.
WASHER SPEED QUEEN AWN63RSN115TW01 Fixed broken door switch. Checks ok
Tim R.
RANGE FRIGIDAIRE FFEF3043LSP Replaced control. Checks ok
Tim R.
DRYER AMANA NED4655EW1 Replaced base hinges. Checks ok.
Tim R.
RANGE FRIGIDAIRE FCRE305LAFA Replaced shorted element. Checks ok; used 1 316075103 (BAKE ELEMENT) from stock
Tim R.
REFRIGERATOR FRIGIDAIRE FFSS26D8RS0 Replaced auger. Checks ok
Steve M.
DRYER SAMSUNG DV50K7500EW/A3 Installed new drum assembly dryer is operating and running properly
Steve M.
WASHER MAYTAG MVWB865GW0 03. 70. 21 errors. No functionality errors. Unit tests ok. Recalibrated unit. If customer continues to have issues recommend a new control.
Tim R.
RANGE BOSCH HGI8056UC/01 Replaced cooling fan checks ok
Steve M.
RANGE WHIRLPOOL WFE540H0ES0 Oven not heating due to bad bake element. Installed new element. Unit heating properly.; used 1 W10779716 (BAKE ELEMENT) from stock
Steve M.
REFRIGERATOR FRIGIDAIRE FFTR2021TW5 Not cooling due to bad defrost timer. Replaced timer. Unit cooling okay ; used 1 241705102 (TIMER) from stock
Tim R.
WASHER GE GTW725BSN0WS Reprogram control and instructed customer on usage. Checks OK
Steve M.
ELECTRIC RANGE FRIGIDAIRE FCRC3005AWA Installed new switch and element is heating properly
Steve M.
DRYER SAMSUNG DV400EWHDWR/AA Unit not heating. Found open heating element. Replaced element. Unit heating ok; used 1 DE486A (ELEMENT) from stock
Shaun S.
MICROWAVE MAYTAG MMV6180WW-2 Upon arrival found that unit has a defective control board after running a series of test on unit along with contacting whirlpool tech support unit will work on sensor cook put not on any time cook. Gave customer est for repair and declined at this time.
Steve M.
DISHWASHER FRIGIDAIRE FGID2466QF5A Dishwasher operating properly. Possibly electrical outlet behind the dishwasher which it is plugged into had a poor connection inside of the plug head
Shaun S.
DISHWASHER WHIRLPOOL DP840SWPX0 Upon testing unit found that inner tub has a hole in it leaking water as unit is operating Gave customer est for repair declines at this time
Steve M.
DRYER - ELECTRIC SAMSUNG DV42H5000EW/A3 Unit not running on Sensor cycles due to sensor left unplugged from previous repair
Kevin S.
DISHWASHER FRIGIDAIRE FGIP2468UD0A "Replaced parts, trim and adjusted tub seal. Ran unit on quick wash, no leaks. Noted had to adjust dishwasher leveling to cabinetry sometimes upper right corner was catching on cabinet trim. Unit checks ok."
Brad A.
REFRIGERATOR FRIGIDAIRE FFSS2315TE0 "Found trash hitting the condenser fan, causing noise, cleared away trash, unit checks ok. Was approved by Dave at rent a center."
Shaun S.
DRYER SAMSUNG DV42H5000EW/A3 Removed and replaced parts on unit checks ok
Tim R.
WASHER MAYTAG MVWC555DW0 Replaced water valve due to not filling with water. Checks ok; ordrng 1 W10683603(TS) (WATER VALVE)
Tim R.
DRYER AMANA NED4600YQ1 Waiting on call back from customer about tests ; saved tckt
Steve M.
REFRIGERATOR KITCHENAID KRFF300ESS00 Refrigerator section is not cooling and there is a slight frost buildup on evaporator freezer section. Found evaporator fan is not running. Installed new evaporator fan unit is cooling properly; ordrng 1 W10464673 (fan motor (TS))
Steve M.
REFRIG/SIDE-BY-S SAMSUNG RS25H5111SR/AA 22C error. FF fan error. Need evap cover. Unit is not defrosting. Unit completely frozen over. Recommend board and sensor defrost ; rqstng P&A on 1 DA32-00029R (DEFROST SENSOR ) and 1 DA92-00624A (CONTROL) and 1 DA97-08724N (COVER EVAP)
Steve M.
ELECTRIC RANGE FRIGIDAIRE LGEF3046TFH "Broiler not working. Broken in half. Recommend element and control; ordrng 1 316203301 (element,broil) and 1 316419841 (OVERLAY ) and 1 5304509229 (CONTROLLER)"
Steve M.
RANGE GE JBP35DM2WW Needs infinite switch. Element overheats; ordrd 1 WB24T10025 (infinite switch) and 1 WB24T10029 (inf sw control 1500w)
Shaun S.
REFRIGERATOR GE PZS25KSEBFSS "Upon arrival found that unit has moisture build up along left side fridge wall from middle shelf to crisper drawer, checked gasket for air leaks and found none, contacted GE tech support and addressed issue with them and was told to change FF thermister on evap and FF evap fan motor due to motor not running up to full speed ; ordrng 1 WR17X12490 (refrigerator evapora) and 1 WR55X10025 (sensor,temp ff)"
Shaun S.
REFRIGERATOR SAMSUNG RF23J9011SG/AA "Upin arrival found that unit needs upgrade kit installed on unit according to service bulletin per Samsung, imk freezing up, condensation, water leakage.Service bulletin number ASC20170602002Deductible paid via Chk# 10680 $75.00; ordrng 1 DA82-02367A and 1 DA92-00606E and 1 DA97-13718C and 1 DA97-19898A"
Kevin S.
MICROWAVE WHIRLPOOL WMH31017AS-5 "Upon inspection the turntable motor continues to run when you open the door, and fan is intermittent working. Ordering door switches, turntable motor and blower fan.; rqstng P&A on 1 W10269457 (switch) and 1 W10269458 (switch) and 1 W10269460 (switch INTERLOCK) and 1 W10642989 (motor-turn) and 1 W10892388 (motor-fan)"
Kevin S.
WASHER SPEED QUEEN AWN63RSN115TW01 "Customer claims issue with start switch, also making more noise when spinning out. Ordering balance ring, inner basket and top cover per FB19-1R1 bulletin. And switch.; ordrng 1 203935 (PUSH START SWITCH) and 1 203968 (OUTER TUB COVER) and 1 39837 (BALANCE RING) and 1 719P3 (tub wash asm,ss)"
Kevin S.
DRYER MAYTAG MEDC215EW1 Unit needing new door handle and seal. Pics attached. ; rqstng P&A on 1 W10861225 (handle) and 1 W10861521 (seal-door)
Kevin S.
WASHER SAMSUNG WA50M7450AW/A4 ". Will order sensor and go from there. Upon inspection checked over wiring removed and reconnected sensor, everything looks ok.; rqstng P&A on 1 DC93-00278B (MEM SENSOR)"
Kevin S.
RANGE WHIRLPOOL GW397LXUS06 "Removed bottom pan of oven... put unit into 350F bake and held in door switch. Igniter has voltage but is not pulling enough amps to pull open gas valve. Tested unit in broil checks ok. Ordering new igniter.; ordrng 1 74007498 (igniter,oven)"
Kevin S.
REFRIGERATOR KITCHEN AID WRV986FDEM01 " Collected service call. Bulletin has S16360 code to cover labor. ; ordrng 1 W11087438 (motor-evap)"
Brad A.
HOME LAUNDRY ELE GENERAL ELECTRIC GTW330ASK1WW "Found transmission leaking oil, found motor not turning properly, diagnostic mode will not respond properly. Ordered control, transmission, motor, belt. Located in the basement, manufactured 6/2017.; rqstng P&A on 1 WH01X24697 (washing machine driv) and 1 WH22X29556 (CONTROL) and 1 WH38X27335 (platform trans asm k) and 1 WH49X25376 (washing machine 1/3)"
Brad A.
OVEN LG LRE30451SB/01 "Found unit will not maintain proper temperatures, ordered main control and relay board. Located in the kitchen, manufactured 2007.; rqstng P&A on 1 UNKNOWN (MAIN CONTROL BOARD) and 1 UNKNOWN (RELAY BOARD)"
Brad A.
DISHWASHER KITCHENAID KUDI01TJBL0 "Found spray arms cracked allowing water to leak out of tub, needs new upper and lower spray arms and tub seal. Ordered arms and seal. ; ordrng 1 W10320510 (arm-spray) and 1 W10542314 (door seal) and 1 WP8535083 (arm-spray)"
Brad A.
WASHER SAMSUNG WF42H5200AF/A2 "Found tub bearings worn, unit will not complete cycle due to going out of balance, needs inner tub, front outer tub, rear outer tub and mems sensor. located in the basement, manufactured 12/2015.; rqstng P&A on 1 UNKNOWN (FRONT OUTER TUB) and 1 UNKNOWN (REAR OUTER TUB) and 1 UNKNOWN (INNER BASKET) and 1 UNKNOWN (TUB SEAL) and 1 UNKNOWN (MEMS SENSOR)"
Brad A.
MICROWAVE KITCHEN AID KBMS1454RSS-0 "Found display distorted, found some of the buttons do not function on the user interface. Needs display and switch membrane. Located in the kitchen, manufactured 2006.; rqstng P&A on 1 8205667 (SWITCH MEMBRANE ) and 1 W10124269 (cntrl-elec), states that autho needed"
Tim R.
WASHER WHIRLPOOL WTW5500SQ0 Disassembled unit could not remove clutch from basket unit was rusted together. Quoted customer to replace basket also. Customer did not want to do repair.
Tim R.
RANGE FRIGIDAIRE FGF316DSD Replaced shorted ignitor. Checks ok; used 1 5303935066 (IGNITOR) from stock
Tim R.
RESIDENTIAL REFR KITCHEN AID KRMF706ESS01 Checked unit over found that the doors were uneven and the shelf had broken. Instructed customer that the shelves weren’t covered by the home warranty. Adjusted doors. Checks ok. If unit doesn’t seal up good will need door gasket.
Tim R.
FREEZER FRIGIDAIRE FFU14FC4CW1 "Checked unit over found compressor, and both fans running with no issues. Unit not cooling at all. Needs compressor and evaporator. No repair due to cost"
Tim R.
REFRIGERATOR FRIGIDAIRE LGUB2642LF4 "Replaced freezer fan due to not cooling. Checks ok. Unit is 10 years old,in the kitchen.; used 1 241509402 (MOTOR) from stock"
Tim R.
REFRIGERATOR SAMSUNG RF263BEAESR/AA Cleared drain and installed heater. Checks ok.
Tim R.
DRYER WHIRLPOOL DV350AEW/XAA Cleared massive amount of lint through out the dryer duct work. Instructed customer to clean vents Checks ok
Tim R.
WASHER LG WM2050CW Checked unit over found that the unit needs stator and rotor. No repair due to the cost.
Tim R.
RANGE BOSCH NGM8055UC/01 Checked unit over found that the unit wasn’t getting any gas through the line to the cooktop. Customer is having it checks out and then will let us know if we need to order it.
Tim R.
WASHER MAYTAG MVWC400XW3 Arrived removed agitator and found that there was a hole in the inner basket. Unit needs a new inner basket along with parts already ordered. Called and talked with homebuyers and Devon said that they were going to put the unit in to options. And would have a decision within two days. She said not to return the parts just in case they decide to fix it.
Tim R.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Reattached ice arm. Checks ok
Tim R.
REFRIGERATOR FRIGIDAIRE FFSS2615TS0 Leveled ice maker and refrigerator. Replaced tube. Checks ok
Steve M.
DISHWASHER GENERAL ELECTRIC GPT225SSL0SS Found clog in d/w drain hose. Not warranty issue. 209.08
Steve M.
WASHER ROPER RTW4516FW0 F8E1 fill error. Found filter screens clogged. Informed customer this is a non warranty issue. Informed customer that her household water valves are leaking water. Took pictures
Steve M.
WASHER GE GTW330ASK3WW Washer is going off balance and final spin due to the unit not being leveled properly. Ran through diagnostic cycles and checked basket alignment. Everything checks out OK
Steve M.
REFRIGERATOR SAMSUNG RS265TDWP/XAA01 Installed new evap cover due to main board defrost failure. Also installed new def sensor as well unit operating ok; used 1 DA32-00029Q (SENSOR) from stock
Steve M.
DISHWASHER GE GDT695SSJ2SS Unit operating properly. Found loose door switch causing unit not to run.
Shaun S.
RESIDENTIAL REFR GENERAL ELECTRIC TBX21MAXBRAA "Upon arrival found water in bottom crisper drawers and on top shelve, upon checking drain in freezer found that pan is rusted out and cracked the lining on inside of fridge causing water to leak into fridge and not drain properly, tech contacted AIG to inform that no repair can be made to resolve issue. Tech spoke to Alex at AIG was told to email to Serviceapprovals@sndirect.com........pictures are taken of issue"
Shaun S.
UPRIGHT / CHEST FRIGIDAIRE FFFH17F2QWB "Upon arrival found that unit was not sealing around the top of cabinet and causing condensation, tech steamed gasket along top and sides and asked customer to leave door shut as long as possible to help gasket reseal to cabinet."
Shaun S.
UPRIGHT / CHEST FRIGIDAIRE FKFH21F7HWB "Upon arrival found that customer didn't have unit plugged in and running, tech plugged unit in and got a temp reading of 82*, let unit operate and upon departure unit was at 45*, tech inserted a bottle of water in unit, spoke to customer and will follow up in morning to see how unit is operating"
Shaun S.
DRYER SAMSUNG DV350AEW/XAA "Upon arrival found that unit is not heating due to defective heating element, removed and replaced element on dryer ran and checked operation, unit checks ok upon techs departure ; used 1 DC97-14486A () from stock"
Shaun S.
WASHER LG WM3470HWA "Upon arrival found that shocks in front are broke along with front portion of tub and door boot is ripped, gave customer est for repair, they will call back if repairs are desired"
Shaun S.
REFRIGERATOR SAMSUNG RF18HFENBWW "Upon arrival found that unit had a froze up drain in fridge, tech cleared drain on unit, poured water thru to make sure unit is draining properly unit checks ok upon techs departure"
Kevin S.
RANGE FRIGIDAIRE FGES3045KBC "Upon inspection, removed rear cover took continuity checks all good on elements and reading around 17 ohms. Put unit into broil, element glowed red and getting 240v across element. Put unit in bake 350 with cookie sheet in middle, bake element getting 240V and unit switching between broil and bake when preheating, fan is running ok. Customer also has older oven thermometer sitting in unit. Went over pros and cons of that. Customer claims unit not getting as hot and takes longer to cool down. Preheated to 350F took temp checks of cookie sheet and showed customer was around 365F. Explained the 25 degree cycle for oven heating. Checked fan for convection bake working. Unit checks ok, not sure if there was an issue it would be in the control, other than having unplugged unit for a few minutes to remove cover."
Kevin S.
WASHER GE HTW240ASK4WS "Upon inspection found drive belt slipped up higher and rubbing making the noise. Removed drive belt, cleaned up all and reinstalled. Unit checks ok. No noises."
Kevin M.
REFRIGERATOR FRIGIDAIRE FGHD2368TD4 Installed freezer door and left fresh food door but didn’t come with drip tray Had a little blemish in it Please send customer a receipt
Kevin S.
REFRIGERATOR FRIGIDAIRE FFHT1425VV "Unit is currently at store, per HHS diagnose called techline, got a case number #83751185"
Kevin S.
REFRIGERATOR AMANA ABB2522FEW "Upon inspection unit not cooling in frig do to circulation issue, do to a defrost issue. Unit evap cover completely frosted over and into the fan. Put unit into a forced defrost mode is working. Told customer to unplug for 2 days and let it thaw out and wipe down clean, then plug in and put unit at 3-4 and put in drinks to check cooling. If there is a defrost issue it will show up within a week. Told him to continue to monitor."
Kevin M.
REFRIGERATOR FRIGIDAIRE FFHB2740PSCA Installed new control board and checks OK
Kevin M.
REFRIGERATOR KENMORE 596.759324 Installed new defrost board and bi-metal and checks ok
Kevin M.
REFRIGERATOR KITCHEN AID KRFF707ESS01 Installed lights and gaskets and checks OK
Kevin M.
REFRIGERATOR GE GFE28HMHFES Installed new cont brd and ff fan assy and checks ok
Brad A.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Installed led modules, unit checks ok."
Brad A.
WASHER MAGIC CHEF n/a "Unit still had the shipping bolts in the tub, removed shipping bolts, unit checks ok."
Brad A.
WASHER MIDEA MAD160S2801PS "Found water valve connection not making contact on valve, repaired connection, unit checks ok."
Tim R.
REFRIGERATOR MAYTAG MSD2456DEW "Checked unit over found that the drip pan was leaking water. Needs new drip pan. Part is NLA. 15 years old located in the kitchen. ; rqstng P&A on 1 61002649(NLA) (DRIP PAN ), states that autho needed"
Brad A.
REFRIGERATOR LG LMXS30776S/00 "Found wire connected from cabinet to left ff door has no continuity, causing dispenser to not get proper voltage to dispense water or ice. Needs door replaced. Customer considering repair."
Tim R.
RANGE HOOD UNKNOWN n/a Checked unit over found that the switch for the fan on the vent hood is not engaging. Needs switch and motor. No model or serial available unit is about 25 to 35 years old on the ceiling. It is a brown color pictures attached; rqstng P&A on 1 ***** (FAN SWITCH )
Brad A.
DISHWASHER SAMSUNG DW80J3020US/AA "Installed new pump assembly and water valve, unit checks ok."
Steve M.
DRYER SAMSUNG DV42H5200EF/A3 "Need dryer drum; rqstng P&A on 1 XXX (DRUM ASSEMBLY) and 2 XXX (SUPPORT ROLLER)s, states that autho needed"
Steve M.
WASHER HOTPOINT HTW200ASK0WW Drain pump seized; ordrd 1 WH23X28418 (DRAIN PUMP)
Kevin S.
REFRIGERATOR KITCHEN AID KSRS25IHSS02 "Replaced parts, ran water lines and checked for leaks, dispensing water ok. Customer will advise if unit making ice or not. Upon working and routing water lines accidently bent fan blade, will order new or see if we have in store stock. Shari, See sticky note. Collected payment and labor for parts.; ordrng 1 WP2190685 (blade-fan)"
Kevin S.
REFRIGERATOR SAMSUNG RF28R7351SG/AA "Customer has ice bucket frozen in compartment."
Kevin M.
REFRIGERATOR SAMSUNG RF25HMEDBSG/AA Installed new dye dryer and found compressor keeps kicking out on load needs inverter brd and compressor error code is 83 with 3 blinks on inverter brd ; ordrng 1 DA92-00483B (INVERT BRD) and 1 DA92-00592A (CONT BRD) and 1 MJV190CL2B/SM (COMP)
Kevin M.
FREEZER FRIGIDAIRE FFFU14F2QWR Calling Fridaire no visible leaks -Geity- case-83753066 replace cond coil on back of unit; ordrng 1 5300083897 (condenser)
Brad A.
REFRIGERATOR SAMSUNG RF23J9011SR "Found icemaker freezing up, ordered icemaker repair kit.; ordrng 1 DA82-02642A (ICEMAKER KIT)"
Brad A.
RANGE LG LRG3095ST/00 "Found igniter not drawing proper amps, need new bake igniter. Ordered igniter.; ordrng 1 MEE61841401 (IGNITER)"
Tim R.
REFRIGERATOR KITCHENAID KRMF706ESS01 Replaced ice container and display. Checks ok
Tim R.
WASHER LG WM8000HVA Replaced hose and boot. Checks ok. Showed customer holes in bellow and hose. Checks ok
Tim R.
WASHER WHIRLPOOL WDF320PADB1 Adjusted door springs. Checks ok
Tim R.
RANGE MAYTAG CHE9800BCB Replaced front right burner switch due to the unit not going on low. Testing checks OK; pckd up 1 7403P239-60 (SWITCH )
Tim R.
WASHER SAMSUNG WF331ANR/XAA Needs new tub assembly no repair due to cost.
Tim R.
WASHER LG LDT9965BD Needs door gasket and dispenser and spray arm. Customer doing repair himself.
Tim R.
OVEN FRIGIDAIRE FEF375GCB Replaced shorted element. Ok; used 1 316075103 (BAKE ELEMENT) from stock
Tim R.
OVEN FRIGIDAIRE LGGF3043KFM "Red oven sensor, control and ignitor harness. Customer will let us know after talking to wife."
Tim R.
RANGE JENN AIR JJW2430DS01 Reset touchpad and reprogrammed control. Touchpad was working good after reset.
Steve M.
WASHER SAMSUNG WA50K8600AV/AA "Washer will not drain due to loose wire connection on drain pump. Secured wire connections, test ran washer unit is operating OK"
Steve M.
DRYER SAMSUNG DV50K8600EV/A3 "Installed new heater assembly along with idler and drum support.; used 1 DC93-00154A (ELEMENT), 1 DC93-00634A (IDLER PULLEY), and 1 DC97-16782A (ROLLER) from stock"
Steve M.
REFRIGERATOR WHIRLPOOL WRS321SDHZ00 "Unit not producing ice due to frozen water fill tube. May be caused from customer had a clogged filter several weeks ago and noticed icemaker stopped working, thawed Fill tube. Unit cycling properly"
Kevin S.
REFRIGERATOR FRIGIDAIRE FFTR1814TWB "Unit was reading -23F customer had lever down and the cold control was above recommended. Noticed frost build up on ceiling and front of unit... hinting of warm air getting in. Removed evap cover, fan is running but had frost in airway channel to frig thats why frig was warming up. Defrosted and wiped dry. Unit checks ok."
Kevin M.
REFRIGERATOR SAMSUNG RF263BEAESG/AA Def frosted EVAP coil and adjusted def heater came unplugged
Tim R.
DISHWASHER BOSCH SHEM3AY55N/24 Replaced parts listed. Checks ok
Kevin M.
REFRIGERATOR FRIGIDAIRE FRS6HR4HB1 Kitchen 13 yrs old Ice maker not advancing adjusted and checks ok
Kevin M.
REFRIGERATOR SAMSUNG RS25J500DSR/AA Install icemaker freezer fan assembly in duct and checks ok
Brad A.
RANGE KENMORE 790.7290201 "Found igniter open, installed new igniter, unit checks ok.; used 1 5303935066 (IGNITOR) from stock"
Brad A.
REFRIGERATOR FRIGIDAIRE FGHS2631PF0 "Installed new icemaker, unit checks ok."
Tim R.
COOKTOP JENN AIR JDR8895AAB Replaced shorted oven sensor checks OK; pckd up 1 12001656 (SENSOR)
Brad A.
REFRIGERATOR BO SAMSUNG RF28HFEDBSR/AA "Found icemaker not cycling properly, installed icemaker and y clips. Unit check ok.; used 1 DA82-02367A (Y CLIP), and 1 DA97-15217D (ICE MAKER) from stock"
Tim R.
RANGE - GAS FRIGIDAIRE FGGH3047VFB Replaced control. Checks ok
Brad A.
RANGE WHIRLPOOL WFC310S0EB1 "Found control not sending voltage to broil element, found one burner not heating with proper voltage applied. Called arrons, talked to Dan, they do not want to repair unit."
Tim R.
DISHWASHER FRIGIDAIRE FFBD2411NS0A Replaced parts listed. Checks ok
Steve M.
REFRIG/SIDE-BY-S GE GSH25JSTASS Installed new control and defrost sensor
Kevin S.
MICROWAVE FRIGIDAIRE FGMV176NTD "replace the door handle for customer. Unit checks ok"
Kevin M.
REFRIGERATOR FRIGIDAIRE ET1FTTXKB03 Installed new thermostat and checks OK
Kevin M.
FREEZER FRIGIDAIRE FFFU14F2QWR Installed evap coil & heat exchanger and recharged unit and checks ok; used 2 5303918358 (DRIER FILTER) from stock
Brad A.
REFRIGERATOR WHIRLPOOL GB2FHDXWS04 "Top sliding drawer in freezer was not closing properly, keeping freezer door from sealing, realigned upper rack properly. Door is sealing like it should."
Tim R.
DRYER AMANA ALE643RBW Checked unit over found that the unit would not start in customer said that the temperature selection was not working previously before unit shut down. Unit is 15 to 20 years old in the laundry room. Need new timer and temperature selection up. Parts no longer available per Matt at the Dap.; rqstng P&A on 1 37001021(NLA) (TIMER ) and 1 40084201(NLA) (TEMPERATURE SWITCH )
Steve M.
ELECTRIC RANGE FRIGIDAIRE FCRC3005AW "Right front burner not working due to open safety device on cooktop element, recommend new infinite switch as well; ordrd 1 316436000 (switch,infinite sm) and 1 5304516160 (ELEMENT)"
Steve M.
REFRIGERATOR SAMSUNG RF23M8070SR/AA "Icemaker frosting completely over still. Previously sealed iceroom and made adjustments. Need to install service kit and new auger assembly to apply upgraded drain tube; rqstng P&A on 1 DA82-02638A (IMK SVC KIT (MARCONE)) and 1 DA97-12540G (AUGER (MARCONE)), states that autho needed"
Steve M.
REFRIGERATOR SAMSUNG RF4267HARS/XAA "Flex drawer freezing due to faulty damper assembly, also water tank is leaking. ; ordrng 1 DA97-08430A (AIR DAMPER) and 1 DA97-11340A (WATER TANK )"
Steve M.
REFRIGERATOR SAMSUNG RF30HBEDBSR/AA Da92-00484d. Need main board per techline; ordrd 1 Da92-00484d (MAIN )
Steve M.
RANGE GE JBP35W0B4WW Replaced burnt out infinite switch; ordrng 1 WB24T10025 (infinite switch. (TS))
Steve M.
ELECTRIC RANGE FRIGIDAIRE FFEF3054TDE OUTTER door glass broke ; ordrng 1 316452758 (OUTER DOOR GLASS)
Kevin S.
DRYER SAMSUNG DVE50M7450W/A3 "When unit has power dryer keeps running, if you open the door it will stop. Unit needs new main control.; rqstng P&A on 1 DC92-01729P (CONTROL MAIN)"
Kevin S.
REFRIGERATOR FRIGIDAIRE LGHB2867PF7A "Unit still frosting up defrost issue in im housing. Ordering thermostat, heater, and icemaker. ; rqstng P&A on 1 242094802 (heater-defrost) and 1 243297609 (ICEMAKER) and 1 5303918568 (thermostat-defrost)"
Brad A.
REFRIGERATOR AMANA SXD22S2L Found ff and freezer door seals need replaced. Ordered seals.; ordrng 1 WP10359708Q (gasket-dr) and 1 WP10359709Q (gasket w)
Brad A.
REFRIGERATOR FRIGIDAIRE FFFU20F2VW0 "Unit will not defrost properly, fan not turning with proper voltage applied, ordered control, heater, and fan.; ordrng 1 5304523741 (EVAPORATOR FAN) and 1 5304523745 (MAIN CONTROL) and 1 5304523833 (HEATER)"
Brad A.
ELECTRIC RANGE FRIGIDAIRE FEF354GSC "Found voltage coming to control, control does not respond, customer stated that the control has been replaced 3 times already, called Techline, talked to Eric, was instructed to replace the board again. Ordered control and overlay.; ordrng 1 316419134 (overlay) and 1 5304511908 (CLOCK TIMER)"
Tim R.
RANGE MAYTAG MER8680BS0 Replaced bake element. Checks ok; used 1 W10779716 (BAKE ELEMENT) from stock
Tim R.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Cleared blockage in ice maker. Checks ok
Tim R.
DRYER SAMSUNG DV220AEW/XAA Replaced idler. Checks ok; used 1 DC93-00634A (IDLER PULLEY) from stock
Tim R.
FREEZER MAYTAG MZF34X16DW00 Customer had the unit turned off. Turned unit on and the fans started running and it worked fine.
Tim R.
WASHER KENMORE 110.2130201 Cleared drain pump. Reset control and recalibrated. Tested. Checks ok
Tim R.
RANGE SAMSUNG FTQ387LWGX/XAA Needs new control for oven. Left message with rob about repair. Will order parts if he oks repair.
Tim R.
RANGE WHIRLPOOL WFG361LVS3 Replaced oven sensor. Unit is 10-12 years old in the kitchen.
Tim R.
WASHER GE GTW485ASJ0WS Checks unit out found that the unit wouldn’t run it through a cycle just drained the whole time. Reprogrammed and tested. Checks ok
Tim R.
HOME LAUNDRY - E FRIGIDAIRE FFLE3900UW3 No issues explained to customer about noises and cycle changes. Everything normal.
Tim R.
WASHER SAMSUNG WF419AAW/XAA Adjusted bellow due to leaking. Tested. Checks ok if it continues to act up it’ll need a new door boot. Let customer know.
Tim R.
DRYER SAMSUNG DV56H9100EG/A2 Replaced parts listed. Checks ok
Tim R.
WASHER GE WPRES6150K1WT Checked unit over fan of the unit needs a new main control due to the fact that unit will not even attempt to start everything lights up it won’t start. No repair
Tim R.
WASHER MAYTAG MVWB880BW0 Replaced hub checks ok. Tub floated and lifted up with no issues.
Steve M.
DISHWASHER MAYTAG MDB4949SDM1 Customer dishwasher is not draining due to some sort of plumbing obstruction and household plumbing. Remove drain hose from dishwasher pump is running and pumping water drain hose is clear
Steve M.
RANGE FRIGIDAIRE FGEC3645KB1 "Top left edge of glass top has a impact fracture in glass. Entire cooktop is still usable, this is not preventing any function or usage of the cooktop. Pictures are attached"
Steve M.
REFRIGERATOR FRIGIDAIRE LFHB2751TF7 Icemaker not working due to frozen water line. Installed aluminum tape to water line. Unit operating ok.
Steve M.
DRYER WHIRLPOOL WED9550WW1 Unit stopped running again. Found defective thermal fuse ; used 1 3392519 (FUSE (PW)) from stock
Steve M.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Icemaker bail arm switch is faulty not allowing icemaker to shut off. Replace icemaker; used 1 W10884390 (ICE MAKER) from stock
Steve G.
REFRIGERATOR SAMSUNG RFG298MDWP/XAA Customer lower ice maker is not making.. Installed new fill tube. Cycled. ; used 1 DA97-99209Z (FILL TUBE ) from stock
Steve G.
DRYER GE GUD27ESSMWW "Installed new timer, and thermostat. Repaired broken wire to heater. Cycled."
Steve G.
WASHER WHIRLPOOL WTW8040DW4 Brian techline7728193734Aisha at warty company Install new spin basket thrust bearing spoke to whirlpool Techline advised him of the same issues they request replace everything again advise warranty company they are doing by Auth as I stated last
Steve G.
REFRIGERATOR FRIGIDAIRE FFHB2750TE8 Unit is not making any ice. Installed new ice maker. ; used 1 243297609 (ICE MAKER) from stock
Steve G.
HOME LAUNDRY ELE SAMSUNG ELECTRON DV45H7000EW Unit is not heating. Found that heater is shorted. Installed new heater. Did show the customer that the house vent was clog. Did show her that she had moisture on the front panel and door. Also did show her that she had a fire in the dryer from burnt lint. Adv customer do not use the dryer till house vent is cleaned. She is at risk of a house fire. Tech cycled unit and did check ok. ; used 1 DE486A (ELEMENT) from stock
Steve G.
REFRIGERATOR FRIGIDAIRE FFHS2611LWKA Installed new damper door assy. Cycle ; used 1 242303001 (DAMPER) from stock
Kevin S.
WASHER MAYTAG MVWB835DW3 "Installed new console, checked all button functions. Unit checks ok. Returning old console for cosmetic damage."
Kevin M.
REFRIGERATOR SAMSUNG RS25J500DSR/AA 02 Installed dispenser door and display board and checks OK
Kevin M.
REFRIGERATOR SAMSUNG RFG293HAWP/XAA Sealed system issue cust to purchase new unit over 10 yrs old
Kevin M.
REFRIGERATOR FRIGIDAIRE FGHS2631PF4A Icemaker was locked up replaced ice maker and checks OK; used 1 5303918344 (ICE MAKER) from stock
Kevin M.
FREEZER FRIGIDAIRE LFFH20F3QWC Unit is extremely hot instructed cust to put a fan near back to cool the compressor
Kevin M.
REFRIGERATOR SAMSUNG RF4287HARS/XAA Solenoid not pumping water replaced and customer needs plumber for water supply
Brad A.
WASHER GENERAL ELECTRIC WDRR2500K1WW "Installed new coupler and agitator, unit checks ok."
Brad A.
OVEN MAYTAG CRE9600BCL "Found oven control not responding, display is out. The part is NLA."
Brad A.
REFRIGERATOR FRIGIDAIRE LFHB2751TF7 "Found icemaker not cycling properly, installed new icemaker. Unit checks ok.; used 1 243297609 (ICE MAKER) from stock"
Brad A.
WASHER KENMORE 110.2713241 "Found foreign objects in outer tub and in drain pump, not allowing drain pump to drain properly. Told customer that the removal of things blocking the drain pump is not covered by AHS. They are going to remove the objects themselves."
Brad A.
DRYER KENMORE 110.6813241 Found sock stuck in the blower wheel. Removed the sock. Unit checks ok.
Tim R.
WASHER GE GTW750CPL0DG "Checked unit over found that the unit kept restarting when going into spin and making a bad grinding noise in agitation. Needs transmission, control and sensor. Please request additional labor due to being a transmission job. ; rqstng P&A on 1 WH12X26330 (SPEED SENSOR) and 1 WH22X29348 (CONTROL) and 1 WH38X27333 (TRANSMISSION )"
Tim R.
WASHER LG WT7300CW/01 Needs main control and display; ordrng 1 ##### (CONTROL) and 1 ##### (DISPLAY)
Tim R.
WASHER WHIRLPOOL WTW7300DW0 "Checked unit over found that agitator was stripped. Unit sounded like an airplane taking off when put in the spin cycle. Stator is covered in grease and oil. needs, transmission, stator, agitator and tub. Additional labor due to tub job.; rqstng P&A on 1 W10752283 (WASH PLATE) and 1 W10754158 (STATOR) and 1 W10811956 (TRANSMISSION ) and 1 W10811957 (TUB), states that autho needed"
Tim R.
COOKTOP JENN AIR SVE47500B Needs new control due to being dim and not lighting up; rqstng P&A on 1 WP71001799 (CONTROL )
Steve G.
RANGE - GAS JENN AIR CCG2523B Tech to order additional parts; rqstng P&A on 1 W71002749 (SPARK MODULE ) and 5 W74005032 (SWITCH)s
Steve M.
REFRIGERATOR SAMSUNG RF263TEAESG/AA Icemaker freezing over. Needs service kit; ordrng 1 DA82-02714A (IMK SVC KIT)
Steve G.
DISHWASHER MAYTAG MDB4949SDM1 Unit is not draining out. Found debris in drain line. Customer also states that he had a electrical smell. ; ordrng 1 W10737607 (cntrl-elec)
Kevin S.
DISHWASHER KENMORE 665.1597999 "Customer showed me video of some suds leaking out the bottom of door. First noticed upper spray arm needed adjustment. Put unit into a normal wash just water could not get anything to leak... everything as for valve, sump, drainage all looked good. Showed customer will look to,get new tub seal and door seal... unit is quite old tub seal is special order.; ordrng 1 4172127 (seal kit) and 1 WP9743590 (gasket)"
Kevin S.
REFRIGERATOR GE GNE25JMKGFES "Upon arrival unit is not cooling do to a defrost issue... temps where around upper 50s in fresh food section and 20s in freezer. Excess frost buildup. Removed door and drawers, tried to steam and remove evap,cover but so much buildup, having customer to unplug to thaw, will order parts and come back out.; ordrng 1 WR50X10069 (thermostat defrost) and 1 WR55X10025 (sensor,temp ff) and 1 WR55X30598 (board t main bf vs) and 1 WR60X10208 (blade evap fan asm)"
Kevin S.
FREEZER GE FUF17DLRDWW "Upon arrival inspected electrical outlet is good. Unit actually always had power, compressor was running but quiet and warm to the touch. Removed evap cover, no frost pattern fan is working. Upon when unit first powers up you can hear air being released not sure if that is normal on this unit. Further inspection found broken line from cap tube, unit has no refrigerant. Needs sealed system job.; saved tckt"
Kevin S.
WASHER ELECTROLUX EFLS627UIW0 "Customer was getting E11 error code which is for when unit takes longer than expected to fill.... checked house water valves/pressure and hoses seemed ok. Had customer change them out months back. Low or blockage of water coming in, will replace valve and dispenser housing. Also supposed issue of leakage in and around door boot. Unit really molding around boot, used paper towels and cleaned out drain channels and from inner lip to tub to remove debris. Picks attached. Ran unit in normal wash cycle warm water, removed top and rear cover. Did not see anything leaking around tub, hoses, valves or dispenser... only leaking has to come from from between door and seal.; rqstng P&A on 1 5304514782 (LOWER DISPENSER HOUSING) and 1 5304514790 (VALVE ASSEMBLY) and 1 5304514794 (UPPER DISPENSER HOUSING)"
Kevin M.
REFRIGERATOR GE PFCF1NFXBBB Main brd is shorted out; ordrng 1 WR55X10956 (control board asm)
Kevin M.
REFRIGERATOR FRIGIDAIRE FGHC2331PFAA Cont brd is shorted out not kicking on compressor ; ordrng 1 5304498781 (board-main power)
Kevin M.
REFRIGERATOR SAMSUNG RF20HFENBBC/US Door closer is broke and needs leak kit installed OK’d by Marcus; ordrng 1 DA61-07443B (CLOSER) and 1 DA82-01415A (LEAK KIT)
Kevin M.
REFRIGERATOR KITCHEN AID KRMF706ESS01 Ran thru diagnostics and ff fan motor is bad and needs replaced due to normal wear & tear; ordrng 1 W11087438 (motor-evap)
Brad A.
UPRIGHT / CHEST WHIRLPOOL WZF34X16DW04 "Found freezer not defrosting properly, ordered control, heater, and defrost sensor. Located in the garage, manufactured 3/2018.; rqstng P&A on 1 W10316428 (heater) and 1 W10383615 (thermistor,fc) and 1 W11253128 (contrl-box)"
Brad A.
REFRIGERATOR SAMSUNG RFG297ABRS/XAA Found water tank leaking in the ff section. Ordered water tank.Da97-07150a; ordrng 1 Da97-07150a (WATER TANK)
Tim R.
REFRIGERATOR ELECTROLUX EI28BS65KSBA Replaced ice maker.; used 1 243297609 (ICE MAKER) from stock
Tim R.
DRYER AMANA NED4600YQ1 Cleared vent. Checks ok
Tim R.
WASHER ROPER RAS8333PQ0 Needs new clutch due to not spinning. No repair due to cost
Steve M.
DRYER - ELECTRIC SAMSUNG DV42H5000EW/A3 Dryer not heating due to bad heating element. Replaced element..Richard approved repair at warranty company; used 1 DE486A (ELEMENT) from stock
Tim R.
REFRIGERATOR SAMSUNG RS261MDBP/XAA Replaced parts listed. Checks ok
Tim R.
MICROWAVE BOSCH HMV5053U/01 Turntable motor wasn’t turning. Found wire connector broken. Repaired. Checks ok
Tim R.
REFRIGERATOR LG LFX31925ST Replaced icemaker. Checks ok
Tim R.
FREEZER FRIGIDAIRE LFFU1765DW13 Replaced shorted control. checks ok
Tim R.
WASHER GE GTW460ASJ8WW Replaced drain pump and door lock. Checks ok; used 1 WH01X27954 (LID LOCK) from stock