Local Reviews
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Kevin M.
REFRIGERATOR SAMSUNG RS265TDWP/XAA 01 IMk not advancing unless you hit reset button cust will think about the repair
Kevin M.
REFRIGERATOR FRIGIDAIRE GLRS237ZAQ6 Installed dryer and recharged unit EVAP coil has a good frost pattern and unit checks ok; used 1 5303918358 (DRIER FILTER) from stock
Kevin M.
REFRIGERATOR WHIRLPOOL ED5JHEXTB00 Called HBW - Amber-wiring in the cabinet shorting out the T-stat - switch over to purchasing- Shonda- cust to hear back from HBW within 3-5 business days
Brad A.
WASHER SAMSUNG WF42H5000AW/A2 "Unit was not draining, found drain filter clogged, cleaned out drain, unit is draining properly. Checks ok."
Brad A.
OVEN FRIGIDAIRE LFES3025PFC "Customer could not get unit into self clean, was able to show him how to do it."
Brad A.
WASHER LG WM2016CW "Found stator rotor making noise, giving le code, needs new stator and rotor, customer does not want to repair."
Brad A.
HOME LAUNDRY - E FRIGIDAIRE FFLE3911QW0 "Found lid not latching, adjusted strike to hit in proper place, unit is latching. All operations test ok."
Brad A.
REFRIGERATOR FRIGIDAIRE FFTR1814TW5 "Installed new defrost timer, unit is working properly."
Brad A.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA "Installed new ice maker, unit is producing ice properly. All operations test ok."
Brad A.
REFRIGERATOR GE GTE21GTHDCC "Found unit cooling properly, unit is out of warranty. All components check ok."
Brad A.
WASHER SAMSUNG WF45K6500AW/A2 "Installed new front panel and door, unit is latching properly. Checks ok."
Brad A.
WASHER SAMSUNG WF337AAG/XAA "Found unit shaking in spin cycle, installed new shocks. Unit is working properly.; used 2 DC66-00470A (DAMPERS), and 2 DC66-00470B (DAMPERS) from stock"
Tim R.
RANGE MAYTAG MER6755AAW25 Replaced control. Checks ok
Tim R.
DRYER MAYTAG MEDC215EW1 Replaced drive belt. Ok; used 1 W10198086 (BELT) from stock
Tim R.
DISHWASHER KENMORE 665.15113K211 Checked unit over found blockage at end of hose and tested unit multiple times. Drained good. Checks ok
Tim R.
DISHWASHER GE GDF570SSF0SS Instructed customer on usage of dishwasher. Found that the unit would fill with water and motor wouldnêt come on no power to motor from control. No repair
Tim R.
WASHER WHIRLPOOL WTW4950HW1 Replaced gearcase and drive pulley. Checks ok
Tim R.
WASHER MAYTAG MVWC465HW2 Replaced gear-case and drive pulley ok.
Tim R.
DRYER WHIRLPOOL WED4815EW1 Replaced shorted heating element. Checks ok. Second stock repair per Ann.; used 1 279838 (ELEMENT) from stock
Tim R.
WASHER MAYTAG MVWC465HW2 Replaced fill valve due to no hot water. Checks ok; pckd up 1 W11210459 (valve)
Tim R.
ROOM AIR CONDITI HAIER ESA418K1 Checked unit over found shorted out wire from control. Constantly kicking AC off. Fixed wiring and tested. Checks ok.
Steve M.
DRYER HAIER RDE350AW Unit has venting issue not drying clothes properly. Need to have correct venting installed
Tim R.
RANGE MAYTAG MODEL TAG MISSING Checked unit over found that the unit needs a new thermostat. No model number. Non-repair possible due to no model.
Steve M.
DISHWASHER FRIGIDAIRE FGHD2433KB0 PF on display. Unit is losing power. Checked all wire connections. Everything checks ok. Recommend have someone look into household breaker and wiring.
Tim R.
DRYER MAYTAG MDE6400AYW Tightened down screws for rear frame. Checks ok
Steve M.
DRYER UNKNOWN WED4815EW1 "Unit not heating. Found open heating element and fuse replaced both items dryer working properly7yrs old. Laundry area; used 1 279816 (FUSE), and 1 279838 (ELEMENT) from stock"
Steve M.
DISHWASHER KITCHEN AID KUDS30FXSS0 Installed new rack adjuster set; used 1 W10712394 (ADJUSTERS) from stock
Steve M.
WASHER LG WM2240CW Unit not filling. Removed dryer. Checked all valves operating. Cleaned valves. Showed customer how to do so.
Steve M.
DRYER AMANA EED4400WQ1 "Unit not running. Needs new door switch. Installed new switch. Unit working ok; pckd up 1 3406107 (switch,door)"
Steve M.
REFRIGERATOR FRIGIDAIRE FFFU14F2QWR Unit not cooling properly. Found evap fan blade stopped against edge of evap cover. Moved fan assembly bracket. Unit cooling properly.
Steve M.
REFRIGERATOR SAMSUNG RF28R7351SG/AA Showcase door will not open. Have to lift up on door in order to open it. Removed door and adjusted door strike and catch.
Steve M.
DRYER MAYTAG MEDC215EW1 Installed new timer unit is operating properly
Steve M.
WASHER GE GTW330ASK3WW Unit screeching during spin. Installed new belt.; used 1 WH01X24697 (DRIVE BELT) from stock
Steve G.
MICROWAVE GE JVM1851SH06 Installed new starter motor cycle unit test OK
Steve G.
REFRIGERATOR FRIGIDAIRE LFTR2021TF2 Found that the unit evaporator motor was not turning power to the motor thawed out vent sold out ice build up installed new evaporator motor cycle unit test OK
Steve G.
WASHER WHIRLPOOL WFW85HEFC1 Customer states that the unit is loud and sometimes hard to start. Customer has to unplug the the unit and then will start up . Last month customer had to unplug it twice in last 2-3 months. Tech could not replicate the issue that the customer was talking about. Did do a load to load test to get the unit to make the noise.
Steve G.
REFRIGERATOR FRIGIDAIRE LGHB2869TF3 Installed new air tower damper assembly and main board cycle unit test OK
Steve G.
DRYER - ELECTRIC LG DLE1501W Installed new wire harness and installed customers new cord. Cycled unit.
Shawn H.
OVEN SAMSUNG NE58K9430SS/AA Installed new floor cavity. All ok. Advised customer on maintenance and care.
Shawn H.
RANGE FRIGIDAIRE FEF351CWB Checked unit and found bake element shorted open. Replaced and ran to test. All ok. Unit heats fine. Called Matt and got ok for repair ; used 1 316075103 (BAKE ELEMENT) from stock
Shawn H.
WASHER LG WT1201CW Installed all provided parts and ran to test. All ok. No more out of balance issues.
Shawn H.
DISHWASHER MAYTAG MDB8969SDM0 Installed all provided parts and ran to test. All ok unit operates fine now. Unit has a small leak from the left side. Door and gasket had excessive hard water scale. Advised customer to clean with vinegar to clear scale build up.
Shaun S.
DRYER GE DCVH480EK0WW Upon arrival found unit functioning normally ran and tested unit found no issue with dryer at the time of checking out
Shaun S.
WASHER ELECTROLUX EFLS627UTT0 "Upon arrival tech adjusted front legs on unit to help keep product towards back of tub, customer to try unit over weekend and see how things go and tech will follow up on Monday morning"
Shaun S.
RANGE JENN-AIR JES9800AAW "Upon artival found that unit is giving a F1-8 error code which stands for shorted EOC control, contacted DAP and found that part is NLA, contacted office and spoke to parts which confirmed that part is no longer available since 7-17"
Kevin S.
REFRIGERATOR SAMSUNG RF260BEAEBC/AA "This unit has no air filter but does have a water filter for icemaker unit. Water filter light has come on. Explained to customer on how to replace and to reset warning light. No noticeable smells. Unit is running and cooling, checks ok. Unit is in kitchen 5/2014"
Kevin S.
WASHER FRIGIDAIRE ATF7000ES1 "Replaced heating element, unit will now lock and engage spin mode. Put unit into quick wash and checked for any leaks. Unit checks ok."
Kevin S.
DISHWASHER FRIGIDAIRE FPID2495QF0B "Found upper spray arm, nozzles clogged on unit. Removed and showed customer how to clean. Cleaned out under sink ran and tested unit ok. Checked lower spray arm ok. Explained to limit foot particles in dishwasher and or wipe out food at times. Customer has been cleaning out drain screen. Explained to customer to use sanitize, hi temp and heat functions. Unit fills, washes, drains checks ok."
Kevin S.
DISHWASHER FRIGIDAIRE FPID2495QF0A "Unit had CL on display, she just needed to cancel the wash, showed her how to cancel 3 secs then just close door, should hear drain pump run then stop. At that point you can then select was cycle, told her to use Normal and high temp, sanitize function and heat for dry for best results on cleaning and drying. Put unit into this function and was washing for quite some time, told Kim to let me know if any further issues. Also labeled breaker box as dishwasher is tied to family room circuit."
Kevin M.
REFRIGERATOR FRIGIDAIRE LFSS2312TP0 Bucket gear is out of alignment installed new bucket ; used 1 241860803 (ICE CONTAINER) from stock
Kevin M.
REFRIGERATOR KITCHENAID KSRT26DTWH00 Kitchen 30 yrs Called HBW-Amber- bad wiring going back into door and cabinet then transferred to purchasing-Christopher -Cust to hear back from them within 3-5 business
Kevin M.
REFRIGERATOR SAMSUNG RF260BEAEBC/AA Def drain is plugged installed leak kit and clean drain and checked OK; used 1 DA82-01415A (LEAK KIT) from stock
Kevin M.
REFRIGERATOR SAMSUNG RF4287HARS/XAA Installed new DISP and checks ok
Brad A.
DRYER LG DLEX2650W "Installed new control board, unit is working properly."
Brad A.
FREEZER WHIRLPOOL WRT318FZDW02 "Installed new water valve. Unit is working properly, all operations test ok."
Brad A.
FREEZER FRIGIDAIRE FFTR2021TW2 "Installed new evaporator fan motor, unit is cooling properly. Checks ok."
Brad A.
REFRIGERATOR FRIGIDAIRE LFHB2741PFBA "Installed new dispenser module, unit is no longer leaking, working properly. Unit is out of warranty."
Brad A.
REFRIGERATOR FRIGIDAIRE LFTR2032TF1 "Water was dripping into the FF section, cleaned out defrost drain, customer claimed freezer was frosted up and the evaporator fan stopped, when I arrived fan was running properly. Temperatures checked ok. Unit checks ok."
Brad A.
REFRIGERATOR FRIGIDAIRE FRS2334C02 "Talked to Maria at AHS, authorization for second service call 225marpFound wiring going to evaporator fan not supplying proper voltage to the fan. Proper voltage was found from the wiring harness in back of unit. Unit is not repairable due to the wires are inside the wall of the unit."
Brad A.
REFRIGERATOR BOSCH B22CS50SNS1/01 "Installed new display module, unit checks ok."
Tim R.
FREEZER FRIGIDAIRE FFU17F9GW2 Removed door seal and reinstalled with perma gum. Checks ok.
Tim R.
DRYER SAMSUNG DVE45M5500P/A3 Replaced idler. Due to noise. Checks ok.; used 1 DC93-00634A (IDLER PULLEY) from stock
Tim R.
DISHWASHER KENMORE 665.12783K311 Replaced control and cleared out glass from drain pump.. Checks ok.
Tim R.
REFRIGERATOR GE FUF215MRAWW Replaced control and evaporator fan. checks ok
Tim R.
WASHER SAMSUNG WF42H5200AW/A2 Replaced drain pump. Checks ok.; used 1 DC31-00178A (PUMP) from stock
Tim R.
REFRIGERATOR FRIGIDAIRE LFSS2612TF0 Replaced shorted icemaker. Checks ok; pckd up 1 241798224 (ice maker)
Tim R.
WASHER MAYTAG MVWC465HW2 Replaced Actuator. Checks ok.; pckd up 1 W10913953VP (actuator)
Tim R.
WASHER MAYTAG MVWC465HW2 Replaced shorted water valve. checks ok ; pckd up 1 W11210459 (valve)
Tim R.
DRYER SAMSUNG DV42H5200EF/A3 Replaced broken idler. Ok; used 1 DC93-00634A (IDLER PULLEY) from stock
Tim R.
DISHWASHER LG LDF7774BD Dropped part off and left it inside the garage door. Texted customer and let them know I had drop the part off.
Tim R.
DISHWASHER KITCHENAID KDPE334GPS0 Replaced racks. Ok
Tim R.
DISHWASHER GE PDW7300J10WW Checked unit over found a bad connection on control. Fixed wiring. Checks ok.
Tim R.
DISHWASHER MAYTAG MDB6601AWS Checked unit over found that the unit needs a new touchpad. Touchpad NLA. No repair.
Steve M.
DRYER - ELECTRIC GENERAL ELECTRIC GFD45ESSM0WW "Unit hums, will not start. Found a drive belt off motor pulley causing excess friction. Reinstall belt dryer and operating properly."
Steve M.
REFRIGERATOR SAMSUNG RF263BEAEWW/AA "14E 25E. Defrost error. Icemaker error. Evap frosted over. Replaced evap cover and defrost sensor. Installed updated Icemaker and auger assembly 5yrs kitchen; used 1 DA32-10104N (SENSOR), 1 DA97-11823A (REF EVAP COVER), 1 DA97-12540G (AUGER), and 1 DA97-15217D (IMK) from stock"
Steve M.
DISHWASHER MAYTAG MDB4949SHZ0 Unit overflowing. Found water valve completely clogged full of water deposits creating leaking. Household needs some type of filtration system.
Steve M.
REFRIGERATOR FRIGIDAIRE FGHB2735NE0 freezer door not closing. Found internal damage to cabinet not allowing door to close. Rails out of alignment. Unable to be repair.107gfgl. Gwen.6 yrs old. Location kitchen
Steve M.
WASHER MAYTAG MVWX655DW1 Washer will not spin close out found a stripped hub drive. Replaced and test ran. Checks ok.; used 1 W10528947 (DRIVE HUB ASSY) from stock
Steve G.
REFRIGERATOR FRIGIDAIRE FFSS2615TP0 Customer states that the unit leaks when the ice maker calls for water. Found that the green water line was not seated in the water valve. Seated water line cycled ice maker
Steve G.
WASHER GE GTW220ACK5WW Customer states that the unit is shaking. Load test the unit and did have the customer do a load prior to coming out to the house and had her stop the unit before the spin cycle. Tech spun out the unit and everything did check out ok. Did give the helpful hints. Customer ed.
Steve G.
RANGE LG LDE4415BD 00 Installed new front door burner installed new right burner installed new front left and rear left infinite switches cycled unit test OK
Steve G.
WASHER MAYTAG MVWB855DC3 Customer states that the unit is leaking. Found leaking coming from the water valve. Installed new valve. Cycled. ; pckd up 1 W11165546 (valve)
Steve G.
REFRIGERATOR SAMSUNG RS263TDBP/XAA "Customer states that the unit is not cooling. Found that the customer refrigerator section is not going into defrost mode. Noticed ice build up on the evap cover. Customer does not want to repair the unit. If the customer, if the customer does went to repair ASI will pre-order the part and unit needs to be shut down two days prior."
Steve G.
REFRIGERATOR SAMSUNG RF24FSEDBSR/AA 03 Installed new issues cycled unit test OK
Shawn H.
REFRIGERATOR FRIGIDAIRE FFSS2325TS0 Checked unit over and could not smell any odd odors from the unit. Customer does not smell it today either. States it was worse yesterday. Called Frigidaire and spoke with John to see if there are any bulletins or other issues that may cause odors. No issues or bulletins. Added some white vinegar to defrost drain pan per suggestion of Kevin M. Advised customer to monitor and call in if smell returns.
Shaun S.
REFRIGERATOR HOTPOINT CSX20ELL "Upon arrival to customer home found that both sides of unit cooling properly as it should all product in freezer is frozen solid and product in fridge down to temp. spoke to Alisha Auth # for 2nd trip 107AEML"
Shawn H.
RANGE KENMORE 911.624219 "Checked unit and found 8” burner inop due to burnt terminal block. Surface element is seized into terminal from shorting out. Oven on light comes on because switch is shorting closed and turning oven on low temps. Unit needs terminal block, 8” burner, and thermostat. Estimate at 425.10. Called Matt and they are going to r place unit due to age and cost of repair. Bill for service fee only."
Shawn H.
WASHER FRIGIDAIRE LTF6700FS Installed all provided parts and ran to test. All ok. No more leaks.
Shawn H.
REFRIGERATOR FRIGIDAIRE LGHB2867PF6A Installed all provided parts and ran to test. All ok. Ice maker cycles and filled with water.
Shawn H.
DRYER SPEED QUEEN ADE4BRGS175TW01 Installed all provided parts. Advised customer to give it a day to allow adhesive to dry before use.
Shaun S.
REFRIGERATOR AMANA ARB190ZCC0 "Upon arrival found going and popping noise coming from imk in freezer compartment, upon checking out found that unit has a cubed jammed and not allowing imk to cycle through properly, tech removed problem, ran and checked out, unit checks ok upon techs departure"
Kevin S.
REFRIGERATOR GE CYE22TP4MBW2 "Checked door, took pics of frost build up. This time used paper test to check all the way around the door seal. The door is sealing properly as i have to physically pull the paper to remove. Including bottom. the customer agrees with me on this. I did go ahead and move rack adjuster 1 tooth back on the right hand side in comparison to the left, and loosened bolts and try to adjust the tilt slightly down toward the bottom. Again did paper test checked ok, do not see purpose of putting new door seal at the time as paper test is holding. Told customer to keep any eye on if continues im not sure what to check at this moment unless there is an internal leak in cabinet somewhere but did not notice anything obvious."
Shaun S.
DISHWASHER WHIRLPOOL WDT710PAYM5 "Upon arrival found that unit is function as it should but not drying dishes due to no rinse aid in dispenser, customer to get rinse aid for unit, along with running some clean cycles on it, unit checks ok upon techs departure"
Shaun S.
REFRIGERATOR WHIRLPOOL GI6FVCXXA01 "Found drain bad due to bad drain tube setup that was on unit from factory, removed and replaced drain tube kit, checks out ok; used 1 W10619951 (DRAIN PIPE) from stock"
Kevin S.
WASHER GE GTW330ASK1WW "Replaced drive belt. Ran unit in drain and spin, completed without issue."
Kevin S.
WASHER MAYTAG MVWX700XW1 "Put unit into diagnostics, found an F7E5 error code. Problem with Actuator, checked, had one on truck stock. Put unit back in diagnostics, passd without issue. Then put unit into a rinse and spin, unit checks ok.; used 1 WPW10006355 (ACTUATOR) from stock"
Kevin S.
REFRIGERATOR SAMSUNG RF260BEAESR/AA "Steamed to defrost unit, replaced parts, inserted some perma gum around the insert of evap and cap tube coming into the unit. Pics attached noticed significant ice buildup in that area. Unit is running and cooling. Told customer to continue to monitor."
Kevin S.
REFRIGERATOR FRIGIDAIRE FGHB2844LEG "Replaced thermostat, unit is running and cooling ok. This should take care of the defrost issue."
Kevin S.
DISHWASHER FRIGIDAIRE LGID2475QF3A "Customer had claimed power breaker off to clear prior error code. Unit powers on just fine, put in rinse mode unit is washing on top and bottom. Placed cups upright in both upper and lower rack, cups are full of water. Open door multiple times, unit is washing properly. Customer complaint about dishes not drying at least not to that compared to the old model with the calrod heater customer claims to use rinse aid but they do use alot of plastic dishes. Told them to try running normal cycle with sanitize, high temp function and heat dry which is 180 mins. Other than that the unit appears to be working ok."
Kevin M.
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA Installed icemaker Kit per bulletin took pictures as I went
Kevin M.
REFRIGERATOR FRIGIDAIRE FFTR2021TD2 EVAP fan is locked installed new EVAP fan motor; used 1 242077702 (EVAP MOTOR) from stock
Kevin M.
REFRIGERATOR FRIGIDAIRE FFHB2740PSCA Install air handler kit and rebooted system and checks ok
Kevin M.
REFRIGERATOR KITCHEN AID KRFF507ESS01 Installed new evap cover and cont brd per bulletin W11329116 spoke to Mark at tech line said it doesnêt need brd
Kevin M.
FREEZER FRIGIDAIRE KFUH17F2NW0 Def timer was stuck in defrost installed new timer; used 1 5304518034 (TIMER) from stock
Kevin M.
REFRIGERATOR FRIGIDAIRE LGHT2137NF0 Insulated cust fill tube a few times and adjusted no leaks found
Brad A.
RANGE GE JBS360RM1SS "Installed new glass on door, unit is working properly."
Brad A.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Unit is holding proper temperatures, found no leaking from unit. All operations test ok."
Tim R.
DRYER SAMSUNG DV40J3000EW/A2 Replaced shorted heating element. Checks ok.; used 1 DC97-14486A (ELEMENT) from stock
Tim R.
WASHER SAMSUNG WF395BTPARA/A2 Replaced control board a second time and the hall sensor. Started unit on a quick cycle which is 26 mins and watched unit through entire cycle and never stopped or gave any error codes and went through no problem and spun out fine. Checked ok. Second time we ran through with a load the unit stopped at several points and took a long time to continue through the cycle. Instructed customer to run a normal load and let us know what happens. Did not charge for hall sensor per Chris due to the fact we werenêt sure if it was going to work.
Tim R.
WASHER KENMORE 796.3151221 Replaced suspension rod. Checks ok
Tim R.
REFRIGERATOR FRIGIDAIRE FFSS2615TD0 Adjusted freezer door seal. Checks ok
Tim R.
WASHER LG WM2455HW Checked unit over found that the unit needs a new control board. Parts NLA. No repair.
Tim R.
RANGE FRIGIDAIRE FFEF3054TDG Instructed customer about letting unit preheat for 20 mins before she puts her food in to ensure unit is up to correct temperature so that food cooks evenly. Checks ok.
Tim R.
MICROWAVE KITCHEN AID KEHC309JSS3 Checked unit over found that the unit needs a new control. Part is NLA. No repair.
Tim R.
RANGE KITCHEN AID KEBS107SBL04 Checked unit over found that the oven temperature was off by 30 degrees. Recalibrated and reset control. Checks ok.
Tim R.
DRYER WHIRLPOOL LER7646EQ0 Checked unit over found heating element shorted out. Replaced heater. Checks ok.; used 1 279838 (ELEMENT) from stock
Tim R.
DRYER MAYTAG MDE6400AYW Replaced shorted heating element because unit was always heating. Checks ok.
Tim R.
DRYER SAMSUNG DV45K6500EV/A3 Checked unit over found that the unit wasnêt heating. Found bad connection on control. Reset and reprogrammed checks ok.
Steve M.
REFRIGERATOR FRIGIDAIRE LGHB2869TF5 Unit not dispensing ice water. Found microswitch loose from dispenser module. Reinstalled microswitch unit is operating properly
Steve M.
WASHER GE GTWN4250D1WS Unit running ok.
Steve M.
DISHWASHER WHIRLPOOL DU890SWKU0 Unit leaking water from underneath of unit. Found sump assembly leaking at motor mount. Sump Assembly is not available.
Steve G.
REFRIGERATOR SAMSUNG RF28HFEDBSR/AA Last time out tech called warranty company advised them that the liner had several cracks. Customer called warranty company they wanted service companyDavid in authorization dept. he stated that they will not cover the liner kit. Customer is going to call warranty com and samsung. To see if they will cover the liner repair kit. David approved then no repair visit
Steve M.
DRYER WHIRLPOOL MEDC465HW0 Found loose connection on duct thermistor. Unit heating properly.
Steve M.
MICROWAVE SAMSUNG ME16H702SES Found loose fuse in holder
Steve M.
REFRIGERATOR SAMSUNG RF263BEAESR/AA There have been two other service companies working on this same issue installing multiple parts and have silicone all over the place including aluminum tape in multiple areasCannot service unit due to conditions Unit located in main kitchen. 5 yrs. Jayla 107jmmm autho for trip. Sending previous servicer back out.
Steve G.
WASHER KENMORE 110.477897 Customer states that the unit does fill and stops and flashes f20 after running several test. Customer needs water valve assy. Cust going to repair themselves.
Steve G.
RANGE GE PB911SJ2SS Installed new terminal block and cord that customer purchased. Cycled Also advise customer of the safety issues of the anti-tip bracket
Shawn H.
DISHWASHER GE GDT580SMF5ES Checked unit and found wash motor leaking and noisy. Unit needs wash motor. Part is NLA as of 4/19. No substitute available either. Customer has extended warranty. Customer is calling vendor to set up service. Advised ladies in office to keep an eye out and send dispatch my way. Will call vendor to inform them of NLA parts.
Shawn H.
WASHER SPEED QUEEN AWN432SP113TW04 Checked unit and found noise coming from idler pulley. Oiled pulley and noise went away. Built quote for idler and shaft if noise returns. Please mail out estimate and invoice.
Shawn H.
REFRIGERATOR WHIRLPOOL ED5GVEXVD02 Installed all provided parts and ran to test. All ok.
Shawn H.
DRYER - ELECTRIC MAYTAG PYE4500AYW Checked unit and found blower wheel loose at shaft. Wheel is cracked. Blower isnêt moving enough air to trap all the lint properly. Unit needs blower wheel. ; pckd up 1 WP31001317 (blower wheel)
Shawn H.
DRYER SAMSUNG DV501AEW/XAA "Checked unit and found heater shorted open. Unit needs heater assembly. Replaced heater, cleaned unit of lint, and ran to test. All ok.; used 1 DC97-14486A (ELEMENT) from stock"
Shawn H.
WASHER SAMSUNG WA45H7000AW/A2 Installed all provided parts and ran to test. All ok. No more noise.
Shaun S.
DRYER SPEED QUEEN ADEE9RGS175TW01 "Upon arrival tech found that unit was running and operating normally as it should, no abnormal noises coming from unit other than normal operating sounds, had customer present with tech as unit was being checked"
Shaun S.
REFRIGERATOR WHIRLPOOL ED22QFXHW00 "Upon arrival found that flap door on disp not closing completely and sealing off causing warm air to leak into freezer and creating condensation, tech was able to adjust flap door, unit checks ok upon techs departure"
Shaun S.
WASHER HAIER HLC1700AXW Got door unlocked for. Customer
Shaun S.
DRYER WHIRLPOOL WED8000DW1 "Upon arrival ran and tested unit and found no noise coming from unit, tried on different cycles and settings, unit checks ok upon techs departure"
Shaun S.
RANGE WHIRLPOOL WGE555SOBSO1 "Removed and replaced board on unit, along with temp probes, unit checks ok upon techs departure"
Kevin M.
REFRIGERATOR FRIGIDAIRE FFTR1821TB4 EVAP fan motor was locked up adjusted new fan and checks ok; used 1 242219204 (BLOWER) from stock
Brad A.
DISHWASHER GE GSD3600G00WW "Found no voltage coming to unit, ran a jumper cord to unit from another outlet, unit checks ok. Informed customer to have an electrician check wiring to unit."
Kevin M.
REFRIGERATOR MAYTAG MRT311FFFZ00 Water line wasnêt seated into the water valve properly installed and checks ok no leaks
Kevin M.
REFRIGERATOR AMANA TC20KL Compressor is locked up kitchen 30+ years called Terri - parts are NLA & repair would not be economical to repair
Kevin M.
REFRIGERATOR SAMSUNG RF263TEAESG/AA Is that icemaker Kit and bucket took pictures per ice maker bulletin and installEd ff fan assy
Kevin M.
REFRIGERATOR GE GSS25JETACC in Kitchen about 10 yrs Installed new board and def heater
Tim R.
DISHWASHER FRIGIDAIRE FFCD2413US Unit needs new latch and touchpad.; ordrng 1 5304516818 (LATCH ) and 1 5304517207 (USER INTERFACE)
Steve G.
DRYER LG DLE3777W "Customer states that the unit is loud. Customer needs rear rollers, idler pulley; pckd up 1 4400EL2001A (BELT) and 1 4561EL3002A (IDLER PULLEY), ordrd 2 SUDE2002A (REAR ROLLERS)s"
Brad A.
RANGE FRIGIDAIRE LFEH3054UFA "Installed new infinite switch and element, unit is working properly."
Brad A.
REFRIGERATOR SAMSUNG RS261MDBP/XAA Customer changed mind on fixing unit. Is considering buying new refrigerator.
Steve G.
DISHWASHER LG LDP6797ST Customer states that the unit will stop and start beeping in the middle of the cycle. Tech power the unit on and the unit started beeping. ; rqstng P&A on 1 1111 (DISPLAY CONSOLE. S/S) and 1 2222 (MAIN BOARD) and 1 3333 (LOCK ASSY)
Shawn H.
WASHER WHIRLPOOL WTW4800BQ1 "F5E3 code present. Lid unlock error. Tested lock in diagnostics and it operates fine. Unit wouldnêt wash due to locked up gearcase. Broke free and ran to test. Bearings are noisy. Unit needs gearcase, impeller screw, and drive hub. Unit is 5 years old in basement. ; rqstng P&A on 1 W10772621VP (screw) and 1 W11255272 (gearcase) and 1 WP21366 (nut-spaner) and 1 WP389140VP (block - qt)"
Brad A.
RANGE AMANA AER5830VAW0 Bought new cord.; used 1 UNKNOWN (4FOOT 3WIRE 50AMP RANGE CORD) from stock
Shawn H.
REFRIGERATOR FRIGIDAIRE GLRS237ZAQ6 "18 years old in kitchen. Checked unit and found weak cool on both sides. Compressor is running, condenser fan is running, and evap fan running. Pulled evap cover and found blockage in evaporator causing weak/no cool. Unit needs compressor, evaporator, and drier. Not a cost efficient repair due to age.; rqstng P&A on 1 241844801 (tube-connector) and 1 5303918286 (evaporator) and 1 5304511983 (compressor )"
Shawn H.
DRYER HOTPOINT HTX21EASK0WW Checked unit and found timer knob cracked. This is why the timer is hard to operate. Unit heats fine in all settings. Please order knob. ; ordrng 1 WE03X25285 (knob main asm)
Shawn H.
OVEN GE JT5000SF1SS Checked unit and found upper light socket has a short in the connector causing the flickering. Unit needs light assembly. ; ordrng 1 WB25X20199 (lamp halogen asm)
Shawn H.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Checked unit and found freezer section frosted up. Cleared frost and checked defrost circuit. Defrost circuit is good. Evap fan is running, compressor running, condenser fan running. Found freezer gasket isnêt sealing causing warm air and moisture to enter unit and frost up. Excess frost blocks damper causing weak cool in fresh food section. Fresh food gasket isnêt sealing well either. Unit needs door gaskets. Called Jackie and she will call back with approval or denial. ; rqstng P&A on 1 W10741118 (gasket-fip) and 1 W10860480 (gasket-fip), states that autho needed"
Shawn H.
REFRIGERATOR ELECTROLUX EW23CS65GW1 Checked unit and found micro switch for dispenser sticking closed at times causing ice to dispense when paddle is released. Unit needs dispenser module. Unit also has rust on on the left hand side of the cabinet. None on rear or other side. Have photos to document but advised customer short of touch up paint there is no repair. She states the water line in the door freezes at times but has had this repaired before and didnêt want it addressed. Sheês use to it and just unplugs to thaw it out.; rqstng P&A on 1 242100019 (module-dispenser)
Shaun S.
REFRIGERATOR/TOP GENERAL ELECTRIC GNE25JSKGFSS "Upon arrival found that unit is making ice at this time with no problem, but fridge is still to cold and freezing product, according to customer main board and damper have be n changed on unit prior to tech being there, contacted GE and spoke to Joe was ask d to change out FF thermistor locates intop of fridge around light fixture ; ordrng 1 THERMISTOR"
Shaun S.
WASHER KENMORE 110.2682269 "Upon arrival found that unit will not agitate or spin due to a bad motor, motor needs replaced on unit; ordrng 1 WP661600 (drive motor)"
Shaun S.
REFRIGERATOR BO GENERAL ELECTRIC GFE29HMEHES Upon arrival found that fan motor in fridge is out and wat is supply Lin to imk froze up; ordrng 1 WATERSUPPLYLINE and 1 WR50X29099 (MOTOR)
Kevin S.
DRYER SAMSUNG DV433ETGJWR/A1 "When powering unit on and hit start you can hear the motor hum, but unit will not turn. Checked and turned the drum by hand and moves freely. Did not find any error codes via stg app. Took unit apart, belt still in tact and good condition. Idler pulley and rollers in good condition. No noticeable loose or broken wires. Checked ohm readings via stg app pins 3 to 4 should be 2.88 ohms but read out of spec pins 4-5 read good at 3.5ohms. Called techline, basically said in state 1 when powering on unit should get 120v from black to green or ground and state 2 when start should get 120v from brown to ground checked ok so board should be good. Motor part #DC31-00055H Gave estimate to think over for new motor and labor. Collected service call fee."
Kevin S.
WASHER MAYTAG MVWX655DW0 "Upon further inspection, installed shifter actuator, unit will now spin but is severely out of balance and making noise. Tried running unit into calibration mode failed. Will need new transmission gearcase replaced also need drive hub nut and agitation plate for any damage during removal. Told customer either lowes will choose to repair or replace.; rqstng P&A on 1 W10528947 (drive hub kit) and 1 W10902814 (washplate) and 1 W11035751 (gearcase)"
Kevin M.
REFRIGERATOR FRIGIDAIRE LFSS2312TP0 Bucket jamming switches not advancing & Imk not advancing; ordrng 1 241679101 (switch) and 1 241798231 (IMK) and 1 241860803 (ice container asm)
Kevin M.
REFRIGERATOR SAMSUNG RS25J500DSG/AA FZ Fan Is locked up and covers are frosted up; ordrng 1 DA97-08059A (IMK) and 1 DA97-08062A (EVAP DUCT) and 1 DA97-08063B (EVAP COVER) and 1 DA97-16668A (FZ FAN ASSY)
Kevin M.
REFRIGERATOR KITCHEN AID KRMF706ESS01 Called tech line-Todd-w10842568- repair per service pointer and ordered kit; rqstng P&A on 1 W10864519 (adapter)
Brad A.
RANGE MAYTAG MER6755AAB "Found wire harness burned and melted to burners. Need all 4 burners, all 4 infinite switches and wire harness.; rqstng P&A on 1 NLA (COMPLETE WIRE HARNESS) and 1 W10823711 (elmnt-surf) and 4 WP7403P239-60 (switch)s, states that autho needed"
Brad A.
REFRIGERATOR FRIGIDAIRE LFHB2751TF0 "FF section getting to cold, found readings of 32 in some areas, ordered FF thermistor.; ordrng 1 5303918775 (thermistor)"
Steve M.
DRYER MAYTAG LDE8414ACE Pm works best. Idler pulley and shaft are damaged. ; ordrd 1 WP354987 (ring) and 1 WP6-3033630 (idler arm) and 1 WP6-3037050 (pulley) and 2 WPY312527 (washer- id)s
Steve M.
REFRIGERATOR WHIRLPOOL GX5FHTXVY05 Unit not cooling. Control not defrosting ; ordrd 1 WPW10503278 (refer elect cont brd)
Steve M.
REFRIGERATOR FRIGIDAIRE LGHX2636TF4 Auger motor is not working. Loud humming and cannot turn motor. Checked voltage 120 V is not present need main board and motor; ordrd 1 241816602 (motor-auger) and 1 5304512770 (MAIN BOARD )
Steve M.
REFRIGERATOR FRIGIDAIRE LGUS2642LF1 "Refrigerator section is not cooling found unit is coming out of defrost too soon and has frozen evaporator need main control and possible defrost sensor8yrs old kitchen.; ordrd 1 5303918214 (thermostat,defrost) and 1 5303918538 (board-main power)"
Steve G.
MICROWAVE WHIRLPOOL WMH1163XVB-1 "Customer states that the microwave stop working. Found good power to the unit. Found that the inline fuse on the noise filter was out. Installed new fuse and and the display came on. Seconds later the unit went off. Tech installed another fuse and plug the unit into another outlet and the unit trip the breaker, and that inline fuse burned out. Unit is 8 years old, has been worked on before due to the cover tabs broken and the display clip broken.Unit is 8 yrs and in kitchen. Will need second man due to the grease on the unit. Unit will need to be removed. Not cost effective for repair. Due to age and condition. Microwave is under $300; rqstng P&A on 3 1111 (INLINE FUSES ON THE NOISE FILTER. GLASS FUSE)s and 1 2222 (TRANSFORMER ) and 1 3333 (COMPLETE WIRE HARNESS) and 1 4444 (DOOR SWITCH ASSY WITH ALL THREE SWITCHES. )"
Steve G.
DRYER MAYTAG MEDB835DW4 "Installed new motor, fuse kit , and blower . After checking several things and power and found that the board may be bad per techline. Spoke to Kent and adv him of the situation. And told him that the board was never touched while putting the fuses in on the first trip. Tech did clean out the base of the unit and motor. Approved to bill out for labor and parts installed."
Steve G.
DISHWASHER GE GDF610PMJ2ES Customer states that the unit was beeping and not the display does not comer on. Tech did check power to the display and was getting power. ; rqstng P&A on 1 GEWD21X23462 (BOARD) and 1 WD21X24798 (machine control)
Shawn H.
MICROWAVE OVEN FRIGIDAIRE LFMV1645TF Installed all provided parts and ran to test. As soon as door is closed unit begins to heat without any input. Open door and heat stops. Relay on main control is shorted closed. Unit needs main control. Customer mentioned spot on door that coating has peeled away. Inspected this and it will cause leakage of microwaves. Unit is unsafe to operate with microwave leakage. Unit needs door assembly as well. ; ordrng 1 5304509422 (cntrl) and 1 5304509577 (door assembly )
Shawn H.
DISHWASHER WHIRLPOOL DU980QPDQ6 Customer states that sink drain became clogged and overflowed into dishwasher. Water flowed out of tub and down into electrical connections. Found burnt connection. Repaired wire and unit still wonêt power up. Has voltage to control but no operation. Unit needs main control which is NLA as of 11/16. ; rqstng P&A on 1 WP8531292 (cntrl(NLA 11/16))
Shawn H.
DISHWASHER GE GDF520PGJ0WW Checked unit and found sump full of water. Vacuumed out water and ran to test. Pump is intermittently dropping out. Voltage is constant. Unit needs drain pump assembly. Collected deductible by check. $125.00; ordrng 1 WD35X20553 (drain pump)
Shawn H.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Rechecked unit for voltage. Getting 120vdc. I misread my voltage in ac last visit. Control is good. Checked for damaged harness and I have no continuity between the auger motor and the molex connector at base of door. Blue wire for auger has an open short. Unit needs freezer door. Called Lowes to update dispatch and get authorization for door. Lowes authorized replacement of door. Please order part. ; ordrng 1 WPLW11037733 (door freezer)
Shaun S.
DISHWASHER SAMSUNG DW80F600UTW/AA 01 "Upon arrival removed and replaced the main board on unit, found that this did not resolve issue on dishwasher, contacted tech support and spoke to Josh, went through unit and diag, deemed that we must have a defective case break on unit, was told to reorder another case break and install ; ordrng 1 DD82-01373A"
Kevin S.
WASHER WHIRLPOOL WFW94HEAW0 "Unit not draining, checked to make sure drain pump clear, no kinks in hose and proper standpipe. Unit was getting F09E01 error code drainage error. Customer paid for service call... will talk it over for repair, saved as estimate and gave paper estimate to customer."
Kevin S.
REFRIGERATOR SAMSUNG RS25J500DWW/AA "Freezer has a defrost issue, and drain issue. Pics attached. Need one main pcb and heater.; rqstng P&A on 1 DA47-00311A (HEATER) and 1 DA92-00625D (MAIN PCB)"
Kevin M.
REFRIGERATOR GE GFE28GSKJSS Ice door is not sealing properly and door hing is making noise; ordrng 1 WR11X23035 (closure door asm rh) and 1 WR13X10982 (hinge center asm lh) and 1 WR78X25914 (DOOR)
Brad A.
DRYER MAYTAG MEDB835DW4 "Found idler pulley squealing, ordered new pulley.; ordrng 1 W10837240(DN) (idler pulley)"
Brad A.
WASHER WHIRLPOOL WTW4950HW1 "Found transmission leaking oil, ordered new gear case, and splutch assembly.Authorization number: wkmn500nl2 for double labor.; ordrng 1 W10721967 (drive pulley) and 1 W11035747 (gearcase)"
Brad A.
REFRIGERATOR FRIGIDAIRE FFTR1814TB5 "Found unit not cooling properly, evaporator fan motor not turning when proper voltage is applied. Ordered fan motor.; ordrng 1 UNKNOWN(DN) (EVAPORATOR FAN MOTOR)"
Brad A.
REFRIGERATOR FRIGIDAIRE FFTR1814TW6 "Compressor would not run, found run capacitor not able to hold a charge, ordered new capacitor.; ordrng 1 297286803(DN) (RUN CAPACITOR )"
Brad A.
REFRIGERATOR FRIGIDAIRE FFHB2750TD5 "Found ice maker fill line frozen, installed new fill tube kit, all operations test ok.; ordrng 1 5303918860 (FILL TUBE)"
Brad A.
REFRIGERATOR FRIGIDAIRE LFHB2741PFBA "Found leak from ice chute, ordered dispenser module.; ordrng 1 242270102 (module)"
Brad A.
ICEMAKER FRIGIDAIRE LFHD2251TF4 "Found fill tube freezing, not allowing ice tray to fill with water, installed new fill tube kit. Unit is working properly.; ordrng 1 5303918860 (FILL TUBE)"
Brad A.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Found light switch not turning off when pressed, ordered new switch.; ordrng 1 WP12466115SP(DN) (light switch)"
Brad A.
FREEZER WHIRLPOOL WRT318FZDW02 Found water valve not opening when proper voltage is applied. Ordered new valve.; ordrng 1 WPW10279909(DN) (WATER VALVE)
Brad A.
FREEZER FRIGIDAIRE FFTR2021TW2 "Unit not cooling properly, found evaporator fan motor not turning with proper voltage applied. Ordered fan motor.; ordrng 1 242077702(DN) (EVAPORATOR FAN MOTOR)"
Brad A.
RANGE HOOD WHIRLPOOL UMV1160CW-6 "Found no buttons responding to touch, ordered control panel.; ordrng 1 W10917686 (panl-cntrl)"
Brad A.
WASHER MAYTAG MVWC465HW2 "Found oil leaking from gear case, also found leak at drain hose, needs gear case, drain hose and drive pulley. Ordered pulley and transmission. Authorization number for extra labor is mkmty00al2; ordrng 1 W10721967 (drive pulley) and 1 W11035747 (gearcase)"
Brad A.
REFRIGERATOR FRIGIDAIRE FFTR1814TW6 "Compressor would not run, found run capacitor not able to hold a charge, ordered new capacitor.; ordrng 1 297286803(DN) (RUN CAPACITOR )"
Brad A.
DRYER MAYTAG MEDB835DW4 "Found idler pulley squealing, ordered new pulley.; ordrng 1 W10837240(DN) (idler pulley)"
Brad A.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Found light switch not turning off when pressed, ordered new switch.; ordrng 1 WP12466115SP(DN) (light switch)"
Brad A.
REFRIGERATOR WHIRLPOOL GAFZ21XXRK02 "Found ambient bi-metal closing at improper time, ordered new bi-metal.; ordrng 1 2253201 (bimetl-def)"
Steve M.
WASHER WHIRLPOOL WTW7040DW0 "Unit not agitating. Found stripped agitator. Replaced agitator. Grinding noise while spinning.l. Clutch assembly is worn. Replaced clutch. Unit operating ok.; ordrng 1 W10775188(TS) (WASHPLATE), used 1 W10734521 (CLUTCH) from stock"
Steve M.
REFRIGERATOR FRIGIDAIRE FFHB2750TD5 "Unit making noise and icemaker not working. Found frozen water line installed 3rd seal on housing. Installed new evap fan and motor with def thermostat.; ordrng 1 242018301(TS) (FAN MOTOR) and 1 5308000010(TS) and 1 808062701(TS) (DEF THERMOSTAT ), used 1 5303918571 (WATER CHUTE KIT) from stock"
Steve M.
DRYER MAYTAG MEDC215EW1 "Heater will not shut off. Found heater shorted to cabinet. Installed new heater. Unit heating properly.Timer still not advancing. Ordered timer; used 1 279838 (ELEMENT) from stock, ordrd 1 WPW10185982 (timer)"