Local Reviews
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Kevin M.
REFRIGERATOR SAMSUNG RF25HMEDBSR/AA sealed system leak non repairable
Kevin M.
REFRIGERATOR FRIGIDAIRE FFSS2314QP1 Found faulty cont brd and sensor needs replaced cust to think about repairing pd ck#1138
Jeffrey G.
WASHER KENMORE 110.8287382 Needs lid switch and timer knob. Also cam kit.; ordrng 1 285748 (CAM KIT) and 1 3362624 (KNOB) and 1 359807 (SWITCH HOLDER) and 1 W10820036 (SWITCH KIT)
Jeffrey G.
WASHER MAYTAG MVWB765FW2 Agitator bolt won’t come loose. Somehow sheet got stuck under agitator plate. Broke tool trying to get bolt out. Will need new agitator. Called tech line they said to replace agitator. 0rder agitator and bolt.; ordrng 1 AGITATOR and 1 AGITATOR BOLT
Jeffrey G.
RANGE SAMSUNG FTQ3531WUX/AA Needs left front expandable burner and switch.; rqstng P&A on 1 LEFT FRONT BURNER SWITCH and 1 L/F EXPANDABLE BURNER
Jeffrey G.
REFRIGERATOR WHIRLPOOL ET8CHMXKB05 Replaced t-stat ok
Jeffrey G.
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA Needs imk. Ice bucket and clip kit. ; rqstng P&A on 1 ICE MAKER and 1 ICE BUCKET and 1 CLIP KIT
Jeffrey G.
WASHER SAMSUNG WF42H5400AF/A2 01 Replaced p.r.b.
Tim R.
REFRIGERATOR AMANA ARB9058CB Replaced shorted icemaker in freezer section which was very very hArd to replace. Checks ok.; ordrng 1 1129316(TS) (icemaker kit)
Tim R.
WASHER LG WT49706W Replaced water valve due to only filling with hot water on rinse.; used 1 AJU73213301 (VALVE) from stock
Tim R.
DRYER SAMSUNG DV42H5200EW/A3 Disassembled unit replaced idler pulley. Checks ok.; used 1 DC93-00634A (IDLER PULLEY) from stock
Steve M.
REFRIGERATOR SAMSUNG RF260BEAESG/AA "Freezer section is not cooling. Main control is not sending unit into defrost. Recommend main control with new defrost sensor and thermostat . Installed thermostat and sensor. Need to replace main on return; used 1 DA32-10104N (SENSOR), and 1 DA47-00243K (THERMOSTAT) from stock, ordrd 1 DA92-00384N (MAIN)"
Tim R.
WASHER SAMSUNG WF501ANW//XAA Checked unit over found that the bearings in the tub. Needs tub no longer available.
Steve M.
WASHER LG WT1501CW According to the service bulletin part #agz72909702 was needed. This is not the correct part. Spline in washer is larger than what was sent on the wash plate.
Tim R.
UPRIGHT / CHEST FRIGIDAIRE n/a Replaced defrost heater. Checks ok.
Tim R.
DRYER SAMSUNG WF501ANW//XAA Replaced shorted heating element. Unit checks OK; used 1 DC97-14486A (ELEMENT) from stock
Steve M.
WASHER SAMSUNG WF45M55000AZ/A5 Unit is leaking water. Found seal on drain pump filter not seated properly on housing. Reinstalled seal. Unit is no longer leaking.
Steve M.
DISHWASHER SAMSUNG DW80F600UTS/AA At some point unit lost power. When I arrived at house unit is operating properly. Informed customer if problems persist please call and I will order a main PCB prior to going out to home
Shawn M.
WASHER MAYTAG MVWB850YW1 Found that on the main wash suspension is allowing water to overflow. ordering water valves; ordrng 1 W10853723 (valve)
Shawn H.
REFRIGERATOR GE PFCS1RKZASS Found unit not cooling across both rf and ff. Board getting power but not sending output to inverter or display. Unit needs main board.; ordrng 1 WR55X11098 (board asm main contr)
Steve M.
REFRIGERATOR SAMSUNG RF22K9381SG/AA Unit leaking water. Damaged floor. Customer signed waiver for water damage to her floor. Customers waterline from the home was leaking on floor underneath refrigerator. Checked all wire connections on refrigerator refrigerator checked out OK. Secured loose water connection at water valve
Shawn M.
OVEN FRIGIDAIRE FEB30T6DCC Found that the spring on the right door hinge was broken not wanting to stay in place.
Shawn M.
DRYER SAMSUNG DV45K6500EV/A3 "Dryer was making a squealing noise replace belt and belt pulley is now working fine; used 1 6602-001655 (DRYER BELT), and 1 DC93-00634A (IDLER PULLEY) from stock"
Shawn M.
REFRIGERATOR FRIGIDAIRE FFHS2311LW0 Found it the refrigerator stop calling at one point seems like it started to cool again this morning everything on the fridge seems to be working at this time
Kevin S.
DRYER GE GFD45ESSM0WW "Tested unit, found rattling/scraping noise. Disassembled unit found two of the drum glides out of placement and worn/damaged. Replaced and checked unit over all functions and sounds normal. Explained and tested for customer.
Shawn M.
WASHER KENMORE 110.459724 Replaced Bellows washer is now fine
Shaun S.
DRYER SAMSUNG DV48H7400EW/A2 "Found that idler pulley was bad on unit, removed and replaced defective parts, ran and checked out, had customer observe operation, unit checks ok upon techs departure; used 1 DC93-00634A (IDLER PULLEY) from stock"
Shaun S.
REFRIGERATOR FRIGIDAIRE FGHB2866PFJA "Removed and replaced display board on unit, ran and tested, had customer observe repair, unit checks ok upon techs departure"
Jeffrey G.
WASHER LG WM2101HW Replaced worn rotor. Needs stator also. Cust okd; ordrng 1 4417EA1002H (STATOR)
Shaun S.
DRYER LG DLE3777W "Upon arrival tested unit with customer present, turned on and set settings on unit and pushed start and unit began to run, tech tested unit on a couple different cycles, unit was functioning properly upon techs departure"
Jeffrey G.
RANGE KITCHENAID KSEG700ESS0 F8E0 code needs cooling fan motor assembly. ; ordrng 1 W11093167S/0 (COOLING FAN MOTOR)
Kevin M.
FREEZER FRIGIDAIRE MFU14F3GW8 "Found bad thermostat installed new thermostat and checked OK; pckd up 1 216707200 (knob,temp control) and 1 5304513033 (TSTAT)"
Kevin M.
REFRIGERATOR FRIGIDAIRE FGHC2331PFAA Install main board and user interface in checked OK
Jeffrey G.
DRYER SAMSUNG DV42H5200EW/A3 Replaced heater high limit and idler pulley run and checked operation ok ; ordrng 1 DC93-00634AT.S. (IDLER PULLEY) and 1 DC96-00877AT.S. (HEATER HIGH LIMIT)
Kevin M.
REFRIGERATOR WHIRLPOOL WRX735SDHV00 Installed new icemaker in check OK
Brad A.
RANGE SAMSUNG NE58F9710WS/AA "Installed new user interface, unit is starting and baking properly. All top burners check ok. All operations test ok.; saved tckt"
Brad A.
MICROWAVE BOSCH HMB5050/01 Installed new magnetron. Unit is heating and operating properly. All operations test ok. ; saved tckt
Jeffrey G.
WASHER GE GTW220ACK5WW Check operation unit spins in high speed ok struts ok drains ok.
Jeffrey G.
DISHWASHER WHIRLPOOL WDTA50SHZ0 Replaced motor sump assembly ok.
Brad A.
WASHER LG WM3670HWA.ABWEPUS "Found drain pump filter did not seat properly, also had a build up of debris. Cleaned filter seal and placed back on unit. Tested unit, found no leaks."
Tim R.
REFRIGERATOR FRIGIDAIRE FFHT2021QW0 "Replaced fan motor and fan blade. Checks ok.; ordrng 1 242219302(TS) (fan blade), used 1 242077702 (EVAP MOTOR) from stock"
Tim R.
REFRIGERATOR LG LFX33975ST/01 Checked unit over found unit not making ice properly and freezer getting condensation build up. Replaced ice maker adjusted door. Checks ok ; ordrng 1 AEQ73110203(TS) (ICE MAKER)
Steve M.
REFRIGERATOR SAMSUNG RF25HMEDBSR/AA Customer having issues with ice production. Unit periodically freezes up and has very crystallized ice. Perform service bulletin. installed new icemaker, auger assembly and Y clip, siliconed ice room.; ordrd 1 DA82-02367A (TS) (Y CLIP) and 1 DA97-12540G (TS) (AUGER) and 1 DA97-15217D (TS) (ICEMAKER)"
Steve G.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA "Was not able to get unit out. The unit was wedge in. Cust had to help get unit out due to being wedge in. Tech was not able to lift up unit to slide the floor runners. Customer did sign wavier. While installing new middle drawer, found the wire harness was corroded customer needs whole door assy. Tech did install main board only for now. If lowes does not repair it customer will put the parts on the front door for tech to pick up. If they do repair customer has the parts. ; rqstng P&A on 1 MIDDLE DOOR ASSY and 1 OVERLAY FOR MIDDLE DRAWER SILVER. OLIO AT PICTURE"
Steve G.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Customer unit was not going into defrost. Had another company out 1 month ago. Customer to thaw out 2 days prior to coming out. ; rqstng P&A on 1 MAIN BOARD ON BACK. and 1 HEATER IN THE REFRIGERATOR SECTION and 1 EVAP FAN MOTOR KIT IN THE REFRIGERATOR SECTION
Steve G.
REFRIGERATOR FRIGIDAIRE KRFF507ESS01 Customers unit not going into defrost mode. Customer has to unplug the unit 2 days prior to coming back out with parts Unit was pulled out from the wall. ; rqstng P&A on 1 MAIN BOARD and 1 HEATER IN REFRIGERATOR SECTIONS and 1 FAN/ BI METAL HARNESS ASSY IN THE REFRIGERATOR SECTION
Tim R.
DRYER GE GTD65EBSSJ2WS Checked unit over found Front plastic housing had been eating away at greased and oiled idler and adjusted bushings so customer could use unit for a while. Not repairing.
Shawn M.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Found there is moisture and water build up around the icemaker itself the water overflow is either coming from icemaker or valve replacement gasket icemaker and Val; rqstng P&A on 1 W11188383 (ICE MAKER) and 1 WPW10341329 (water valve assy) and 1 WPW10347087 (gasket)
Tim R.
DISHWASHER KITCHENAID KDFE104DSS1 Wash motor leaking. Needs wash motor no repair.
Tim R.
DRYER WHIRLPOOL WED4815EW1 Replaced rear rollers due to slight noise. Checks ok; used 1 349241T (ROLLER KIT) from stock
Shawn M.
REFRIGERATOR SAMSUNG RF4287HARS/XAA Sound ice was building up around Fannin freezer making a loud noise replacing EVAP cover; ordrng 1 DA97-08434C (EVAP COVER)
Tim R.
WASHER WHIRLPOOL WTW4816FW2 Checked unit over found broken wire to capacitor. Repaired wire. Checks ok.
Shawn M.
REFRIGERATOR LG LMXS30776S/03 Replaced valve inside door icemaker and water worked for about eight hours stop working I’m not getting water to my door now from my rear valve ordering to replace; ordrng 1 AJU72992603 (WATER VALVE )
Tim R.
RANGE GE JB250DS3WW Replaced shorted main control. Checks ok.; pckd up 1 WB18X20153 (control oven to9 (el)
Shawn M.
RANGE WHIRLPOOL WGE745C0FS00 Found that the upper oven would heat to the temperature would not hold proper temperature ordering Main and a thermostat; rqstng P&A on 1 W10877730 (cntrl-elec) and 1 WP7430P044-60 (top-oven)
Tim R.
REFRIGERATOR FRIGIDAIRE FGUS2632LP2 Needs compressor. No repair.
Shawn H.
WASHER SAMSUNG WF210ANW/XAA Customer stated his basement flooded and since then it won’t drain. Checked unit and found pump getting voltage but no operation. Nothing clogging drain pump. Unit needs pump.; ordrng 1 DC31-00054A (drain pump)
Tim R.
WASHER MAYTAG MVWB855DC1 Retightened loose agitator. Checks ok.
Tim R.
DRYER MAYTAG MEDB855DC3 Checked unit over found screw came loose on dryer vent guard keeping vent from being inserted properly. Fixed screw and cover.
Shawn H.
DRYER SAMSUNG DV36J4000EW/A3 "Unit has error code so te and od. Thermistor and moisture sensor failure. Unit needs heater and moisture sensor w/harness. Installed heater and ran to test. Unit is heating fine now. Advised customer to use timed dry until moisture sensor arrives. ; ordrng 1 DC61-02627A (SENSOR) and 1 DC96-00766A (harns-wire), used 1 DC97-14486A (ELEMENT) from stock"
Tim R.
DISHWASHER MAYTAG MDB7749SAM0 Unit needs new touchpad due to not selective buttons when pushed. No repair.
Shawn H.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Found ice maker reading error code of E2. Motor lost position. Unit needs ice maker.; rqstng P&A on 1 W10764668 (icemaker), states that autho needed"
Tim R.
DISHWASHER MAYTAG DWU8250AAX Replaced broken door latch. Checks ok.; pckd up 1 99001355 (hook/latch)
Shawn H.
RANGE JENN-AIR CCG2521W "One wouldn’t ignite still and the rest have re-ignition. Found switch wired correctly, and module but it is causing re-ignition when turned past ignition point on switch. Unit needs another spark module; rqstng P&A on 1 74003265 (module)"
Tim R.
WASHER WHIRLPOOL WFW8300SW02 Noisy drain pump. No repair.
Tim R.
REFRIGERATOR AMANA BX21TW Cleared food out of drain and adjusted drain so that it would drain better. Checks ok.
Steve M.
DISHWASHER SAMSUNG DW80K5050US/AA03 Unit is full of water and will not power on. Check wiring to unit from install. Found loose wiring in junction box security wiring unit is running properly
Steve M.
WASHER MAYTAG MVWB765W0 Installed new main control and console assembly. Unit is operating properly
Steve M.
RANGE LG LRE4213ST/00 "Door gasket not sealing properly, there is a lump in the seal. Removed door seal found a pin not fully inserted in oven cavity creating a bulge. Properly installed door seal. Door closing properly"
Steve G.
DISHWASHER THERMADOR DWHD650GFP/01 Installed new soap dispenser assy.. cycled unit. And customer did notice that it was working.
Shaun S.
DRYER GE GTD65EBSJ3WS "Upon arrival tried running and testing unit, found that main board has issue will not power unit up ; ordrng 1 MAIN BOARD"
Steve G.
RANGE GE JT3500SF5SS Installed new upper lock and inner door panel. Cycled unit test ok.
Kevin S.
DRYER DAEWOO n/a "Replaced heating element, ran timed dry high heat. Unit checks ok. Will call customer; saved tckt"
Steve G.
REFRIGERATOR SAMSUNG RFG297ABPN/XAA Found ice build up in the ice container. Found the ice maker was leaking by the motor assy. Found crack in the ice mold. Installed new ice maker. Cycled unit test ok.; pckd up 1 DA97-07365G (ICE MAKER)
Steve G.
WASHER MAYTAG MVWB765FW0 Installed new main board and lock assy. Cycled unit test ok. ; pckd up 1 W10810403 (lid lock assy) and 1 W10920541 (cntrl-elec)
Shawn M.
DRYER MAYTAG MEDC465HW0 Found everything seems to be going fine it’s heating in tumbling customer says it just takes two and three different trips to get the clothes dry wife did two loads of laundry last week and took six hours to dry informed him to call the builder of the house have them come out and look at the vent if issue reoccurs to call us back
Shawn M.
DISHWASHER ELECTROLUX EIDW6105GS1 Replace door latch door still wanting to PUP customers gonna be busy for the next few weeks is going to call back in when she has a time for me to get back out and work on dishwasher
Jeffrey G.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Replaced defrost drain tube with kit ok cleared all ice build up ; ordrng 1 W10619951.T.S. (TUBE DRAIN KIT)
Jeffrey G.
DISHWASHER FRIGIDAIRE FGHD2465NF1A Removed large piece of glass from sump. Unit also must have over suds too. Soap still in dispenser but a lot of suds in unit. Flushed out and checked operation ok replaced bottom spray arm ok ; ordrng 1 154568002T.S. (SPRAY ARM)
Shawn H.
REFRIGERATOR SAMSUNG RF30HBEDBSR/AA 22E code found. Refrigerator evap fan isn’t running. Removed evap cover and found several large cracks in liner. Have photos. Found wire from evap fan burnt and pulled out of molex connector. Drain is frozen over and clogged as well. Also found ice maker frozen up. It would need service bulletin performed. Advised customer we could use permagum to attempt to seal cracks but this is not a permanent fix and is under no guarantee. Customer wants to think on repair or replacement. Mail out invoice please.
Brad A.
MICROWAVE BOSCH HMB5050/01 Found magnetron open. Customer wants to go ahead with repair.ordered new magnetron.; ordrng 1 641858 (magnetron)
Shawn H.
WASHER GE GLWP2000M0WW Found drain pump not pushing any water. Replaced pump and ran to test. All ok. ; used 1 WH23X10030 (DRAIN PUMP) from stock
Brad A.
WASHER SAMSUNG WF231ANW/XAA Put unit into service mode to test the maximum spin rpm. The unit was able to spin at 1130. But when spinning out a load of towels was not reaching maximum rpm. Ordered new main control.; ordrng 1 DC92-00301Z (PCB MAIN ASSEMBLY )
Shaun S.
DISHWASHER BOSCH SHE3AR76UC/22 "Removed and replaced drain pump on unit ran and checked operation, unit checks ok"
Shaun S.
DISHWASHER SAMSUNG DW80J755OUG "Removed and replaced defective leak sensor on unit, ran and checked out unit checks ok upon techs departure"
Shaun S.
DRYER SAMSUNG DV42H5200EF/A3 "Removed and replaced thermistor on unit, ran and checked unit operation, unit checks ok upon techs departure"
Shaun S.
FREEZER FRIGIDAIRE FFFH17F2QWC "Upon arrival removed and replaced cold control on unit, ran and checked operation, unit checks ok"
Shaun S.
DISHWASHER SAMSUNG DW80K7050UG "Removed and replaced rack adjusters on unit, checked operation, unit checks ok upon techs departure"
Shaun S.
DISHWASHER LG LDF5545BD "Upon arrival found that drain hose going into dishwasher was linked and not allowing water to flow out in a drain process properly, tech repaired drain line unit checks ok"
Shaun S.
WASHER LG WT7100CW0 "Removed and replaced drain hose, ran and checked unit, checks ok upon techs departure"
Kevin M.
REFRIGERATOR SAMSUNG RF25HMEDBSR/AA "Install an icemaker Clips auger and ice bucket and sealed ice room took pictures as per bulletin; used 1 DA82-02367A (Y CLIP), 1 DA97-12540G (AUGER), 1 DA97-14474C (ICE TRAY), and 1 DA97-15217D (IMK) from stock"
Kevin M.
REFRIGERATOR KITCHENAID KFIS20XVMS5 Def drain is plugged up cleaned out def drain
Kevin M.
REFRIGERATOR FRIGIDAIRE LFSS2612TF0 Installed new bearings on lower door hinges and checks ok
Kevin M.
REFRIGERATOR SAMSUNG RS255BAWW/XAA Compressor not pumping like it should and running hot cust to get new unit
Kevin M.
REFRIGERATOR TAPPAN TRT15L2JW0 Unit needs drained Ferrell new door gaskets and shams for door hinge
Jeffrey G.
REFRIGERATOR MAYTAG M1TXEGMYQ01 Cleared defrost drain..ok
Jeffrey G.
RANGE KENMORE 790.9220301 Replaced e.o.c. And overlay ok
Jeffrey G.
DRYER SAMSUNG ELECTRON DV42H5000EW/A3 Replaced drive motor. Run and checked operation.
Jeffrey G.
RANGE FRIGIDAIRE LFEF3011LBD 228.16. 64.00 21.54. Replaced e.o.c. And overlay.. ok
Jeffrey G.
WASHER MAYTAG MVWB835DW3 Replaced defective drain pump. Run and checked operation ok
Brad A.
WASHER LG WM2701HV "Installed new rotor, stator, rps sensor, and bolt."
Brad A.
WASHER LG WA45H7000AW/A2 "Found leak on water pressure line, the line was detached from the wash tub. Reattached tube, unit is working properly."
Tim R.
DISHWASHER SAMSUNG DW80H9930US/AA Replaced main control. Unit ran through cycle properly with no issues. Checks ok.
Tim R.
REFRIGERATOR FRIGIDAIRE LFHB2741PFBA Replace user interface and ice bucket checks OK.
Tim R.
MICROWAVE BOSCH HMC80251UC/01 Checked unit over found shorted light bulb. Removed unit. Replaced bulb. Checks ok
Tim R.
DRYER SAMSUNG DV42H500EW/A3 Unit needs new drum and rollers due to bad vibration in motor. Putting into replacement options
Tim R.
WASHER AMANA NTW4516FW1 Fixed broken wire from control board to fill valve. Checks ok.
Tim R.
WASHER AMANA NTW4516FW1 Replaced lid lock due to short in harness for lid lock. Checks ok.; ordrng 1 W10838613(TS) (lid lock assembly)
Tim R.
REFRIGERATOR KENMORE TBX20ZGB Putting unit into replacement options due to parts no longer available.
Tim R.
DRYER AMANA NED4655EW1 Replaced shorted thermal cut off. Checks ok.; used 1 279816 (FUSE) from stock
Tim R.
MICROWAVE GE PVM9179DF1WW Unit needs new convection fan and door assembly. No repair per customer.
Steve G.
DRYER LG DLE7177RM "Cycled unit several times, did check customer vent from dryer to wall and checked ok. Did. Locate the vent outside and while running the dryer customer and tech did not see any heat waves coming from the vent.
Steve G.
REFRIGERATOR LG LFDS22520S /01 "Installed both left and right door switches, and main board. Last time out the lights still did not work called techline and after trying to test several wires techline hung up on tech. Reorder main board, and cycled unit. Unit is working fine. Return board back to office as defective new."
Steve M.
MICROWAVE MAYTAG MMV6190DH-4 Door switches and fuse need replaced to ensure proper heating operation; ordrd 1 W10138793 (fuse) and 1 W10727360 (microswitch)
Tim R.
WASHER ELECTROLUX EIFLW55HIW0 Replaced dispenser and fill valve. Ok
Tim R.
WASHER FRIGIDAIRE GLTF2940EE0 Needs tub assembley. No repair.
Steve M.
WASHER GE GTW330ASK0WW Unit will not run through a cycle. Drain pump continuously runs will not shut off. Drain pump relay stuck on control board need to replace.; ordrd 1 WH18X28174 (CONTROL)
Tim R.
WASHER LG WM2016CW Replaced fill valve. Checks ok ; used 1 5220FR2075L (WATER VALVE) from stock
Steve M.
DRYER SAMSUNG DV45K6500EV/A3 Unit will not start. Found seized motor and shorted main control.; rqstng P&A on 1 DC92-01896A (MAIN CONTROL) and 1 DC93-00101N(TS) (MOTOR)
Tim R.
WASHER WHIRLPOOL WTW8040DW0 Checked unit over found stripped wash plate. Need new wash plate. No repair.
Steve M.
REFRIGERATOR SAMSUNG RF263BEAESG/AA "Unit not cooling properly. Both freezer and fresh food lose cooling and then come back. Found the unit has no water hooked up to it. Icemaker was turned on, this causes the unit to over cool and cause defrost issues. I turned icemaker off. Instructed customer to watch the units operation for several weeks. Call if there are any issues."
Steve G.
WASHER LG WM3670HWA Customer has a video of the noise ... tech pulled out the unit from the wall and had a difficult time trying to remove the back panel. Noticed that the cabinet was damage. This damage in nothing that the customer could have done.
Steve G.
DISHWASHER LG LDT7797ST "Customer stated that unit has no display. Installed new console assy. Unit powered up. Customer also stated now that unit is working that before it went out the motor did seem a bit louder. . Cycled unit did hear a little grinding noise. Possible piece debris in motor, and would like to see if customer is now able to use the unit that it may pop out. Advise customer to try unit and if it continues to contact lg."
Steve G.
DISHWASHER BOSCH SHXM78W52N/10 E-15 error code. Customer had the unit pulled out.Found a lot of water on the base of the unit. Found out that the customer has the drain line into a stand pipe. The stand pipe back up and and water went down the insulation and into the base. Tech dried up the water and cycledCustomer had unit in the middle of the floor.
Shawn M.
REFRIGERATOR FRIGIDAIRE LFHB2751TF2 Found that the fill tube for the icemaker was froze up Steamed cleared filled tube everything seems to be working fine at this time
Shawn M.
OVEN KITCHENAID KODC304EBL00 Replace thermostat on back of wall oven everything is now working fine
Steve G.
WASHER MAYTAG MVWX655DW1` Customer states that unit is walking all over the place and not filling up with water. Tech removed the console and found a loose wire in the cold water line harness. Was able to push tab back in. Customer unit is in the basement and customer did level up unit. Also notice that the customer had the anti siphoning water lines. Customer just purchased the unit and had a much older unit.
Steve G.
DISHWASHER BOSCH SHV68T53UC/04 E-23 error code. Pulled unit out and found that I did not reconnect the pump wire harness. Cycled unit. Test ok
Steve G.
RANGE KITCHENAID KERS205TXH 2 Actual clock in time was 11:00Customer needs the console assy and main board. Console is NLA .
Steve G.
DISHWASHER GE DDT595SSJSS Customer just purchased the dishwasher. Unit had a ding in the door. Installed new door assy.
Steve G.
WASHER SAMSUNG WA45M7050AW/A4 "Customer states that unit did not drain out all the way but the tub also filled up closet to the top with water. Customer said that the unit was grinding, but cycled unit and did not hear any grinding. Did check the pressure switch hose to see if any obstructions."
Shawn M.
WASHER MAYTAG MVWB835DW0 Found a wire come loose string pump not wanting to pump properly replaced small harness everything is now working fine; ordrng 1 W10915405TSDN (HARNESS )
Shawn M.
MICROWAVE GE PT7800SH6SS Replace door microwave is now fine
Shawn H.
FREEZER FRIGIDAIRE LFFU14F5HWL Found unit getting power to control but nothing out to compressor or other loads. Unit needs control. Please order; ordrng 1 297370600 (control-electronic)
Shawn M.
REFRIGERATOR FRIGIDAIRE FFTR1821QW0 Found out the refrigerator seem to be cooling at this time I inform customer to go pick up a thermostat to put in the refrigerator to make sure temperature stays good
Shawn H.
WASHER MAYTAG MVWC415EW1 "Found gear case causing noise. Bearings are worn. Unit will need clutch, drive block, gear case, and bolt. ; rqstng P&A on 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W10772621 (screw) and 1 W11035747 (gearcase)"
Shawn H.
RANGE WHIRLPOOL GY3966XGQ2 Installed new rollers. All ok.
Shawn H.
DISHWASHER KENMORE 66513963K011 Found detergent dispenser cracked at corner from improper screw used to install. Unit needs dispenser and screws. ; ordrng 1 WPW10177098 (screw) and 1 WPW10195175 (dispenser)
Brad A.
DISHWASHER KENMORE 587.15263900A "Found drain clogged, unit would not drain. Cleared the drain line of debris. Unit is draining properly. ordrng 1 A00126401 (pump assembly)"
Shawn H.
RANGE KITCHENAID KERS807SSS00 Removed items from drawer that were keeping it from opening. Unit needs outer door glass. Please order. ; ordrng 1 W10155557 (glass-door)
Shawn H.
WASHER ROPER RTW4440XQ0 "Found unit not spinning due to broken drive block. Drive block damaged drive tube/brake. Unit would need drive block, spanned nut, and drive tube. Advised customer it’s not worth the cost of repair."
Shawn H.
DISHWASHER MAYTAG MDB8959SFZ4 "F6E4, F3E2, F8E2, F8E3 codes found. Ran through diagnostics and all loads test ok. Issue is with main control. Leak is from a worn door seal.; ordrng 1 W10300924V (door seal) and 1 W10906431 (cntrl-elec)"
Shawn H.
RANGE MAYTAG CRE8600BCW Found clock dim and barely showing temp. Unit needs clock but is NLA as of 2016.
Shaun S.
FREEZER FRIGIDAIRE FFFH17F2QWC "Upon arrival found that cold control defective on unit, not cycling unit off and on when needed ; ordrng 1 5304513033 (COLD CONTROL)"
Jeffrey G.
DRYER SAMSUNG ELECTRON DV42H5000EW/A3 Needs drive motor; rqstng P&A on 1 DRIVE MOTOR
Shaun S.
REFRIGERATOR GE GHD2465KMO "Upon arrival found that fan motor was not running moving air flow, tech used a frigid motor on unit to get customer up and running, upon departure unit checks ok ; used 1 242077702 ("
Jeffrey G.
WASHER MAYTAG MVWB835DW3 Needs drain pump.; ordrng 1 DRAIN PUMP
Shaun S.
DRYER GE GTD75ECPL0DG "Upon arrival, ran and tested could never get the unit to make noise that was described to tech, ran for over half hour on different settings, unit checked ok upon techs departure"
Shaun S.
WASHER GE GTW330ASK1WW "Upon arrival found that unit will not drain, found debris caught in drain pump on unit, cleared pump, ran and checked out, unit checks ok upon techs departure"
Jeffrey G.
WASHER LG WM2101HW "Needs rotor plate.cust. Ok ,d repair; ordrng 1 4413ER1003A (ROTOR PLATE)"
Jeffrey G.
REFRIGERATOR WHIRLPOOL ET8CHMXKB05 Needs thermostat. Cust. Okd est.; ordrng 1 WP2200859 (T-STAT)
Brad A.
RANGE SAMSUNG NE58F9710WS/AA Found user interface button not working to start unit. Ordered new interface board. Customer wants to go ahead with repair. ; ordrng 1 DE96-01027A (USER INTERFACE BOARD)
Jeffrey G.
REFRIGERATOR KENMORE 795.78304.804 Compressor out. Cust to buy new.
Brad A.
WASHER SAMSUNG WF42H5200AF/A2 "Found unit not spinning, unit will not go into diagnostic mode. Ordered control board.; ordrng 1 DC92-01803C (CONTROL BOARD)"
Jeffrey G.
REFRIGERATOR ELECTROLUX FFHS2611LBLA Leaking because of clogged defrost drain . Cleared clogged defrost drain also re-mounted ice maker so water goes into ice maker chute.
Jeffrey G.
RANGE ELECTROLUX EW30EF65GSC Replaced e.oc. Run and checked operation ok
Steve M.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 You know it was very noisy during operation. Found bad evaporator fan motor replaced fan motor and blade .unit operating normal.; ordrd 1 W11032800 (TS) (motor-evap) and 1 WP67006337 (TS) (blade- fan)
Brad A.
HOME LAUNDRY ELE KENMORE 417.6172251 "Installed new control board, unit is running properly. All operations test ok."
Shaun S.
COOKTOP FRIGIDAIRE FPGC3085KSB "Upon arrival as tech was working on unit found that the middle office 12k btu was not working correctly, contacted frigid tech support and was determined that orfice was not properly drilled out from factory, was asked to replace office should finish problem with cooktop; ordrd 1 316527502 (orifice,12k)"
Steve M.
WASHER ROPER RTW4640YQ1 Installed new suspension rods. Top movement is at a minimal as it should
Steve G.
MICROWAVE WHIRLPOOL WMH53520CS-5 Installed new display and main board assy. Cycled. Test ok; pckd up 1 W11100597 (cntrl-elec)
Shawn M.
DISHWASHER SAMSUNG DW80F600UTS/AA Found dishwasher was leaking out the right side of door need door seal; rqstng P&A on 1 DD62-00043A (SEAL)
Steve M.
DISHWASHER WHIRLPOOL WDF760SADM2 Customer states unit is leaking water. Arrived at home initiated wash cycle three separate occasions advanced through cycles in diagnostic mode. Unit is not leaking. Found standing water underneath dishwasher. Certain times of certain loads water is being forced out of the corners of the tub.Unit needs to be leveled backwards to keep majority of the water away from corners of tub. Unable to level the dishwasher myself due to lack of clearance between the floor and countertop. Advise customer Unit will need to be removed and slightly tilted backwards possibly having to remove rear rollers. granite countertops for recently installed possibly affecting the situation with dishwasher. There are no broken or field items that need to be replaced to correct issues
Jeffrey G.
DRYER GE GTD33EASK0WW Replaced door switch. Run and checked ok
Shawn M.
REFRIGERATOR LG LMXS30776S/03 Replace filter housing everything now has water ice is working fine
Jeffrey G.
WASHER SAMSUNG WF42H5400AF/A2 01 Needs P.R.B. In rear. New part is same part # but only has one relay. Installed door lock and console board. Dc92-01803b; saved tckt
Tim R.
DISHWASHER WHIRLPOOL WDT780SAEM1 Replaced drain pump. Unit checks ok.; used 1 W10348269 (DRAIN PUMP) from stock
Tim R.
OVEN FRIGIDAIRE GLEB27TABA Check unit over found shorted touchpad. Part no longer available. bill for diagnostics.
Shaun S.
REFRIGERATOR FRIGIDAIRE FGHB2866PFJA "Upon arrival found that unit is on a reverse osmosis system with a 1/4” line to fridge water supply, customer to upgrade line to unit, tech needs to replace display board, number and selection burnt out; ordrng 1 DISPLAY BOARD"
Kevin M.
REFRIGERATOR SAMSUNG RF217ACRS/XAA FZ EVAP fan assy froze up and would need a def drain kit
Jeffrey G.
DRYER WHIRLPOOL LEB6000KQ1 Replaced door switch on dryer ok called and got autho; ordrng 1 W10569603T.S. (DOOR SWITCH)
Tim R.
REFRIGERATOR FRIGIDAIRE FFFU13M1QWA Replaced thermostat due to intermittent cooling. ; pckd up 1 5304518756 (THERMOSTAT)
Tim R.
REFRIGERATOR FRIGIDAIRE FFHD2250TS3 Checked unit over found wiring for door switched pulled out of connection. Reconnected properly. Checks ok.
Shawn M.
DRYER SAMSUNG DV42H5000EW/A3 Found the child lock was on on the dryer dryer will not start engage once I disengaged child lock is now working fine
Shaun S.
WASHER SAMSUNG WA50M7450AW/A4 "Removed and replaced all 4 campers around machine, also grease dampers, unit checks ok upon techs departure"
Kevin M.
REFRIGERATOR LG LFXS24623S/00 Found ice maker not mounted in door properly realigned ice maker and checks ok
Steve G.
RE WHIRLPOOL n/a Customer has a different issue. Now the display has condensation on it and could feel cold air coming out from underneath. Took a flashlight to the ice chute and did not see any light coming thru. Spoke to Stacy said it is a different issue; rqstng P&A on 1 FREEZER DOOR COMPLETE and 1 ICE CHUTE ASSY and 1 DISPLAY ASSY
Tim R.
DRYER MAYTAG MEDB850YW2 Replaced thermostat due to heater not cycling properly. Checks ok.; used 1 280148 (THERMAL KI) from stock
Kevin M.
REFRIGERATOR FRIGIDAIRE PLHS267ZAB6 Installed new filter dryer drill vacuum on the system out of vacuum recharge system could frost pattern on event coil unit checks OK at this time
Steve G.
REFRIGERATOR WHIRLPOOL GX5HTXVB05 Customer had unit defrosted for a couple of days. Installed new main control board and program the unit to code. Cycled. ; pckd up 1 WP10503278 (CONTROL )
Steve M.
DRYER SAMSUNG DV330AEB/XAA03 Unit will not start. Found open thermostat. Replaced thermostat and unit is running and heating properly.; used 1 DC47-00016A (THEMOSTAT) from stock
Jeffrey G.
DISHWASHER WHIRLPOOL WDF520PADM5 Replaced wash motor. Run and checked operation ok
Kevin M.
REFRIGERATOR SAMSUNG RF25HMEDBSR/AA Unit has sealed system leak installing uv dryer and recharging soldered some suspect joints too; used 1 DA81-06006B (DRIER FILTER) from stock
Steve M.
DRYER WHIRLPOOL WED8000DW3 Unit not running full cycles. Customer started running smaller loads on auto dry.Found the moisture meter lead not fully seated in plug housing. Secured wiring to sensor. Unit is now running properly.
Kevin M.
REFRIGERATOR KENMORE 79578403801 It has a sealed system issue
Tim R.
RANGE GE JBP26GV3 Checked unit had shorted main control. Replaced main control and repaired main power wire coming to the elements. Checks ok.; pckd up 1 WR27X10311 (CONTROL)
Steve M.
REFRIGERATOR SAMSUNG RF260BEAESG/AA Ice-maker isn’t cycling. Faulty control . No voltage found at icemaker and water tube heater is open. Needs control and heaterTicket#. 4148762370; ordrng 1 DA92-00384N (MAIN PCB) and 1 DA97-00209Z (FILL TUBE HTR )
Shawn M.
DISHWASHER GE GDT580SMF6ES Replaced door latch dishwashers now shutting fine
Shawn H.
DRYER SAMSUNG DV48J7770EP/A2 02 Found rear drum rollers worn causing vibration and noise. Replaced and ran to test. All ok. No noise.; used 2 DC97-16782A (PLASTIC SUPPORT) from stock
Shawn M.
WASHER KENMORE 110.459724 Found there was A pin that went through the door boot order new door boot; ordrng 1 8182119 (bellow)
Tim R.
DISHWASHER BOSCH SHV46C13UC/30 ReplAced main control due to unit not running through cycle properly. Checks ok.; pckd up 1 676976 (CONTROL)
Kevin M.
REFRIGERATOR KENMORE 59672383411 Install new evaporator fans assembly with sensors and main control board and test OK
Tim R.
REFRIGERATOR WHIRLPOOL WRX735SDBM04 Replaced fill valve unit checks OK; pckd up 1 W10349187 (valve) and 1 W10498990 (valve-inlt)
Steve M.
WASHER SAMSUNG WF42H5200AF/A2 "Called tech line. Advised me if calibration is successful then the unit is fine if no error codes are present. We ran unit on high and med spin. Will not complete cycle no matter what. No error codes .Removed rear panel. Found broken temp sensor wire also harness bracket is broken ,Installed new harness. Ran unit, still not completing cycle. No error codes .Checked motor windings and hall sensor. Checked ok. Installed new main PCB and inverter. Finally ran through high spin successfully then received an OE error code. Installed pressure switch. Unit now runs fine. Need to return with new temp sensor. Washer will run fine until substantial change in water inlet temp.; ordrng 1 DC90-10128N (THERMISTOR )"
Shawn H.
DRYER FRIGIDAIRE GLER341AS2 Installed all provided parts and ran to test. No more noise. All ok.
Steve G.
DRYER GE GTD65EBSJ3WS "Unit would not turn on. Drum just spinning freely., installed new belt, cycled unit. Test ok; ordrng 1 WE12M29TS (BELT)"
Steve G.
WASHER MAYTAG MVWB765FW0 Put unit into diag. Found f8-e1 code. Found the lock not telling the main board that the unit is locked. ; pckd up 1 W10810403 (lid lock assy) and 1 W10920541 (cntrl-elec)
Shaun S.
DRYER MAYTAG LDE9206ACE "Removed and replaced belt under part warranty, ran and checked operation, unit checks ok ; used 1 WPY312959 (BELT) from stock"
Steve G.
REFRIGERATOR FRIGIDAIRE LGHB2869TF1 Heard a fan hitting noise. Found small bit of ice hitting the ice room fan. Cleared away. Cycled.
Jeffrey G.
DRYER FRIGIDAIRE FDEB23RGS1 Replaced timer knob ok