We serviced a
MAYTAG DISHWASHER
Model MDB8989SHZ0
Near Tipp City, OH 45371
Shawn H
Job Details: 03/10/2023
Customer states that unit intermittently wont drain. Ran diagnostics cycle and found errors for a stuck button and stuck float switch. Both test good. Cycle ran with no issues but the drain pump is very noisy. Suspect the drain pump is locking up intermittently. Replaced drain pump and ran to test. Unit drains fine with no issues. All ok. ; used 1 W10876537 (Drain pump) from stock
We serviced a
SAMSUNG WASHER
Model WF42H5000AW/A2
Near New Carlisle, OH 45344
Shawn H
Job Details: 03/10/2023
Customer states that unit was displaying a water level sensor error and wouldnt complete the cycle. The customer replaced the water level sensor but still has the same issue. No error codes is occurring this time though. It wont advanced beyond the rinse cycle. They are able to power down the unit then set to rinse and spin. It functions fine then. Ran unit to test. Unit advanced fine into the cycle. Ran unit to test with load and it stalled out at 21 minutes. Pulled unit to inspect control. No signs of loose or broken wires. Motor and tachometer test good. Ran test again and unit advanced on fine its no issues. Problem is in the main PCB. Customer is going to po use the unit no see if it acts up again. If it does they will call in.
We serviced a
FRIGIDAIRE RANGE
Model FFGF3011LWC
Near New Carlisle, OH 45344
Shawn H
Job Details: 03/10/2023
Customer states that unit isnt heating. Inspected unit and found no voltage to the oven igniter. Voltage to the unit is correct. The oven control is shorted and needs replaced. Customer is discussing repair and will call in if they wish to proceed.
We serviced a
BOSCH REFRIGERATOR
Model B36CD50SNS/03
Near Waynesville, OH 45068
Steve G
Job Details: 03/10/2023
"Installed new freezer door, checks okay"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHK2336TF4
Near Franklin, OH 45005
Sam
Job Details: 03/10/2023
Inspected the unit and found a bad water valve. Installed new water valve and still cannot get water through the dispenser. Found the filters they are using are off brand from Amazon. Emptied out one of the filters completely attempted to clean it out. Reconnected it to the filter housing assembly in the unit is now dispensing water correctly.; used 1 242252702 (WATER VALVE) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF590SAJM0
Near Franklin, OH 45005
Sam
Job Details: 03/10/2023
Found an old error code of F9E1 for lost diverter position. Found the control board not consistently turning on the heating element. Reprogrammed board. Filled rinse aid dispenser and advised customer to keep it filled as it does the majority of the drying for the unit. During the test cycle found the heating element turning on and getting hot. All checks OK
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Franklin, OH 45005
Sam
Job Details: 03/10/2023
Installed control board and re-calibrated the unit. All checks OK.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET18NKXDN04
Near Middletown, OH 45044
Sam
Job Details: 03/10/2023
"Inspected the unit and found an ice ball behind the freezer evaporator. This is an indicator of sealed system issues, possible leak or blockage. The unit is 28 years old and located in the kitchen. Called IPM and left a VM and recommended to replace the unit due to the age and cost of repair."
We serviced a
SAMSUNG DISHWASHER
Model DW80R2031UW
Near Middletown, OH 45042
Sam
Job Details: 03/10/2023
Inspected the unit and found the customer is not using rinse aid on a regular basis. Heating element showing good. Advise the customer they have to use rinse aid on a regular basis and keep it topped off in order to allow the rinse aid to coat the dishes in the inner tub to lower unit to properly dry. Customer also using cascade detergent tablet with Dawn dish soap in them. Advised the customer not to use those. All other checks OK. Ticket# 4170075085
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2418US3A
Near Germantown, OH 45327
Sam
Job Details: 03/10/2023
"Inspected the unit and found the door latch assembly and strike not aligning correctly. Made adjustments, all checks ok."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS2623AB
Near Miamisburg, OH 45342
Sam
Job Details: 03/10/2023
Installed parts listed, all checks good
We serviced a
KENMORE RANGE
Model 790.9505331
Near Miamisburg, OH 45342
Sam
Job Details: 03/10/2023
"Pulled the unit forward with the help of the customer. Installed parts, ran a test cycle, all checks ok."
We serviced a
LG DISHWASHER
Model LDFN4542D
Near Beavercreek, OH 45430
Sam
Job Details: 03/10/2023
"Customers complaint is concerning the unit completing the cycles, drying, and dishes not being clean. Inspected the unit and found no error codes. Slight odor found inside the unit. Customer regularly using rinse aid and cleaning tablets. Ran a test cycle and the unit filled with water, activated the wash motor on a low and high pressure cycle, found the mid and lower sprayarms spinning during the wash cycle indicating good water flow and cleaned out the filter and sump area. During the test cycle the drain pump activated multiple times and drained properly. The drain hose does have a high loop in the line. The rinse aid and detergent dispenser functioned properly. Possible software issues with the unit as mechanically everything is functioning properly. Advised the customer to contact LG and request factory service team come out and evaluate for software issues."
We serviced a
LG DRYER
Model DLEX3470V
Near Fletcher, OH 45326
Ron M.
Job Details: 03/10/2023
Ran tests found drum wheels bad causing noise. Installed new drum wheels tested good.; used 1 AGM75510755 (Drum wheels) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHZ0
Near Piqua, OH 45356
Ron M.
Job Details: 03/10/2023
"Ran tests found wash motor locked up causing no wash, customer does not wish to move forward with repair."
We serviced a
FRIGIDAIRE RANGE
Model FES365ESB
Near Piqua, OH 45356
Ron M.
Job Details: 03/10/2023
Installed new switch and all checked good
We serviced a
GE RANGE
Model JB755EJ1ES
Near Germantown, OH 45327
Sam
Job Details: 03/10/2023
Inspected the unit and found the bake and broil elements not activating. Found the front two cooktop burners only heating on hi when turned up to any cycle. Pulled the unit forward and found the power cord all twisted and kinked. Unplugged the unit and straightened the line. Reconnected the power cord and ran another test cycle. Both the bake and broil elements are now working properly.
We serviced a
GE RANGE
Model JBP26GV3AD
Near Dayton, OH 45449
Sam
Job Details: 03/10/2023
Installed parts and ran a test cycle. All checks OK. Unit is heating properly now.
We serviced a
SAMSUNG WASHER
Model WF405ATPAWR/A2
Near Springboro, OH 45066
Sam
Job Details: 03/10/2023
Part installed. All checks ok.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2614QS6A
Near Dayton, OH 45417
Kevin
Job Details: 03/10/2023
Installed new damper motor and checks ok; used 1 242303001 from stock
We serviced a
GE REFRIGERATOR
Model HTS17CBTDRBB
Near Dayton, OH 45417
Kevin
Job Details: 03/10/2023
Adjusted the door and all checks okay
We serviced a
LG REFRIGERATOR
Model LRTLS2403S/00
Near Troy, OH 45373
Kevin
Job Details: 03/10/2023
Fill tube going into ice maker clogged up, cleared out and checks ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHB271PFBA
Near Troy, OH 45373
Kevin
Job Details: 03/10/2023
Water line leaking. Repaired and tightened water line and all checks okay
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS2623AS9
Near Vandalia, OH 45377
Kevin
Job Details: 03/10/2023
Fill tube not going into ice maker adjusted and recycled and checks ok
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFC704FPS03
Near Piqua, OH 45356
Ron M.
Job Details: 03/10/2023
"Ran tests found all fans and compressor running. Compressor hot unit has no frost pattern on evaporator, unit has sealed system leak causing no cool."
We serviced a
GE DRYER
Model HTDX100ED4WW
Near Hollansburg, OH 45332
Kellen
Job Details: 03/10/2023
"Inspected the unit and found a failed timer and timer knob. Replaced both with truck stock. Ran a test cycle. All checks OK ; used 1 WE4M532 (TIMER), and 1 WE1M652 (TIMER KNOB) from stock"
We serviced a
SPEED QUEEN WASHER
Model AWNE9RSN116TW01
Near Arcanum, OH 45304
Kellen
Job Details: 03/10/2023
Installed part. All checks ok
We serviced a
SAMSUNG WASHER
Model WA50R5200AW/US
Near Greenville, OH 45331
Kellen
Job Details: 03/10/2023
"Inspected the unit and found that the top had been slammed down in such a way that it broke the top main assembly along with the lidlock housing. Damage is not covered per warranty"
We serviced a
BOSCH DISHWASHER
Model SHPM65Z52N/20
Near Gettysburg, OH 45328
Amber
Job Details: 03/10/2023
Installed new parts. All checks ok.
We serviced a
KENMORE REFRIGERATOR
Model 596.735092
Near Bradford, OH 45308
Amber
Job Details: 03/10/2023
Installed new part. All checks ok
We serviced a
KITCHEN AID DISHWASHER
Model KDFE204KPS0
Near Anna, OH 45302
Amber
Job Details: 03/10/2023
Installed new part. Unit still did not want to drain. Advised customer to replace drain line as it was likely clogged.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Anna, OH 45302
Amber
Job Details: 03/10/2023
Inspected unit and found the led modules in the freezer out and some of the lights in the fridge out. Replaced freezer module. All lights came on. All checks ok. ; used 1 W10695459 (MODULE) from stock
We serviced a
GE REFRIGERATOR
Model GFE28GSKJSS
Near Troy, OH 45373
Shawn H
Job Details: 03/10/2023
Customer states that unit is freezing items in the deli drawer. GE has been out and replaced both fresh food temperature sensor. Customer is still having the issue. No error codes for deli drawer thermistor error. The unit does have a thermistor error for the freezer ice maker. The unit does not and never had a freezer ice maker. Control shows sensor reading at 300 degrees for the freezer ice maker and 127 degrees for the deli drawer. The wiring diagram shows a deli thermistor but the unit does not have one at the board. Fresh food thermistors test within spec. Need to speak with GE techline. Possibility that the board has the wrong software. No update shown but board has several part numbers that sub to the one we installed in January. ; saved tckt
We serviced a
MAYTAG WASHER
Model MVWC200XW3
Near Troy, OH 45373
Shawn H
Job Details: 03/10/2023
"Customer states that unit isnt spinning out the clothes. Checked control for error codes F7E1 basket speed fault, and F7E7 motor unable to reach rpm codes present. Both will keep the unit from spinning out properly. Ran the tachometer test and the unit isnt sensing its speed. Also when spinning the tub by hand the gearcase is very loud. The unit isnt detecting the speed due to a dirty optic sensor. The sensor is covered in rusty water stains. Cleared optics and ran tachometer test again. The unit now senses the speed but is extremely noisy in spin. The bearings in the gearcase are rusted from a leak. This is causing the noise and error codes. The unit needs the gearcase assembly. Due to the age of the unit and cost the customer does not wish to repair."
We serviced a
GE WASHER
Model GFW650SSN2WW
Near Tipp City, OH 45371
Shawn H
Job Details: 03/10/2023
Customer states that the door bellow spring came off and the bellow isnt sealing. Inspected bellow for damage and none found. Re-installed bellow and spring. Ran diagnostics cycle to test for other leaks. Unit is leaking from the bellow still. No tears but it is slightly deformed causing it not to seal against the glass. Unit needs door bellow. ; ordrng 1 WH05X29514 (Door bellow)
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7351SG/AA
Near Dayton, OH 45458
Steve G
Job Details: 03/10/2023
When the water filter was taken out the filter head tab was in the open position. ; ordrng 1 DA97-14365L (Filter housing.)
We serviced a
LG WASHER
Model WT7600HKA
Near Dayton, OH 45419
Tim
Job Details: 03/10/2023
Checked unit over found unit needs new control and pressure switch; rqstng P&A on 1 #### (Control) and 1 #### (Pressure switch)
We serviced a
BOSCH REFRIGERATOR
Model B36CL80SNS/08
Near Tipp City, OH 45371
Kevin
Job Details: 03/10/2023
Frosted up in freezer and bottom of freezer. Checked unit with tech line Mike and seems door might not of sealed up properly and control board not going into defrost ; ordrng 1 Mainbrd (Main brd)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Lakeview, OH 43331
Ron M.
Job Details: 03/10/2023
"Ran tests found water valve restricted causing low to no fill, ordered valve.; ordrng 1 W11210463 (Water valve)"
We serviced a
FRIGIDAIRE RANGE
Model GCRE3060AFH
Near Piqua, OH 45356
Ron M.
Job Details: 03/10/2023
Ran tests found relay board not keeping correct time ordering relay.; ordrng 1 5304516862 (Pc board)
We serviced a
WHIRLPOOL WASHER
Model LSQ9564MQ0
Near Miamisburg, OH 45342
Sam
Job Details: 03/10/2023
"Inspected the unit and found the gearcase, splutch transmission, and support damaged. Ran multiple test cycles and could not get the unit to agitate or spin. The inner basket and lower portion of the agitator would not spin and eventually locked up and would not move. Unit needs a tub and gearcase replacement. Second tech would be required for repair. Unit is 20 years old and located in the laundry room. Tech recommends to replace the unit. ; rqstng P&A on 1 3360629 (Gearcase) and 1 280184 (Support for gearcase) and 1 285203 (Bearing kit) and 1 3946509 (Washer plate) and 1 W10820043 (Drive) and 1 W10389328 (Inner basket) and 1 63849 (Outer tub (nla))"
We serviced a
GE WASHER
Model GTW755CSM1WS
Near Troy, OH 45373
Shawn H
Job Details: 03/10/2023
Customer states that several buttons wont operate. No signs of loose or broken wires. Control has an error code for stuck button. Voltage to the unit is correct. The unit will need the main control. ; ordrng 1 WH22X29348 (UI & control)
We serviced a
WHIRLPOOL DRYER
Model RED4440VQ1
Near Troy, OH 45373
Shawn H
Job Details: 03/10/2023
"Unit is 12 years old in the laundry room. Customer states that the unit only heats on the timed dry high temperature cycle. Ran to test and unit isnt heating on any cycle now. Voltage to the unit is correct. Heater, thermal fuse, and thermostat all test good. A contact in the timer is not closing. Unit needs the timer. ; ordrng 1 W10185972 (Timer)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Washington Township, OH 45459
Kevin
Job Details: 03/10/2023
Ran unit through diagnostics, damper not opening and closing properly ; ordrng 1 W11440346 (Cont brd) and 1 W11175955 (Damper)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFTR1835VF3
Near Troy, OH 45373
Kevin
Job Details: 03/10/2023
Replaced cold control per tech line John- file #86171139 ; ordrng 1 5304522330 (Cold control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Troy, OH 45373
Kevin
Job Details: 03/10/2023
Control board not defrosting properly, ordered new control board ; ordrng 1 WpW10503278 (Cont brd)
We serviced a
WHIRLPOOL DRYER
Model WED5100HW0
Near Anna, OH 45302
Amber
Job Details: 03/10/2023
Inspected unit and found the door to the dryer loose and not having the tension it needs to keep the door switch pressed in. Found the door opening up to more than 90? as well. Ordering parts. ; rqstng P&A on 2 W11568982 (Hinge receptacle)s and 2 W11551301 (Hinge)s
We serviced a
FRIGIDAIRE FREEZER
Model FFU20FC6AW4
Near Dayton, OH 45414
Tim
Job Details: 03/08/2023
Replaced faulty cold control and cleared frozen drain checks ok.; used 1 5304513033 (THERMOSTAT) from stock
We serviced a
[UIS FAILED] WALL OVEN
Model C106SIX-PT
Near Dayton, OH 45405
Tim
Job Details: 03/08/2023
Checked unit over found power coming to control but no display. Unit needs potentially a new control and display. Sent info to Tracie.
We serviced a
CROSLEY RANGE
Model CE3520SRA
Near Trotwood, OH 45416
Tim
Job Details: 03/08/2023
Replaced blown heating element and fixed front right burner wire harness. Checks ok; used 1 316075103 (BAKE ELEMENT) from stock
We serviced a
KITCHEN AID DISHWASHER
Model KUDI24SEBL1
Near Dayton, OH 45426
Tim
Job Details: 03/08/2023
Adjusted float switch so that unit would fill with water properly. Upper rack is broken. Due to rust. I informed the customer that this is not something that is covered by American home shield. Attached pictures.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Dayton, OH 45420
Tim
Job Details: 03/08/2023
Adjusted door seal. Trim of door seal was ripped but didnt affect the functioning of the unit. Also informed customer gaskets arent covered.
We serviced a
FRIGIDAIRE RANGE
Model GCRG3060AFH
Near Dayton, OH 45410
Tim
Job Details: 03/08/2023
Adjusted door hinges. Checks ok
We serviced a
SAMSUNG DRYER
Model DV410AERXAA
Near Dayton, OH 45431
Tim
Job Details: 03/08/2023
Check unit over found the unit had a bad idler and the rollers were dragging. Replaced idler and greased rollers. Checks OK; used 1 DE634A (IDLER PULLEY) from stock
We serviced a
LG DRYER
Model DLE7300VE
Near Xenia, OH 45385
Tim
Job Details: 03/08/2023
Replaced heatering element. Checks ok
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Cedarville, OH 45314
Tim
Job Details: 03/08/2023
Spoke to Jewan due to the unit catching fire at the bottom of the harness and motor they're putting unit into options.
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706EBS01
Near Dayton, OH 45434
Tim
Job Details: 03/08/2023
Checked unit over found that the lower right hand side crisper drawer was not closing properly. Spoke with Juan at AST and they will not cover to replace the drawer or the glides. Not covered per AST
We serviced a
GE WASHER
Model GTW220ACK7WW
Near Fairborn, OH 45324
Tim
Job Details: 03/08/2023
Replaced faulty lid lock assembly and harness. Check ok ; used 1 WH08X32697 (LID LOCK) from stock
We serviced a
LG DISHWASHER
Model LDFN4542S
Near Fairborn, OH 45324
Tim
Job Details: 03/08/2023
Cleared error code and couldnt locate any leaks. Checks ok
We serviced a
ELECTROLUX WASHER
Model EISL560L550
Near Dayton, OH 45414
Tim
Job Details: 03/08/2023
Bearings have failed in washer cussing it to be loud. Needs new tub. No repair.
We serviced a
SAMSUNG REFRIGERATOR
Model RFG298HDRS/XAA
Near Dayton, OH 45429
Sam
Job Details: 03/08/2023
Inspected the unit and found the drain line in the fresh food section under the evaporator frozen over. Removed wrap cover and cleared drain line and installed a wire connector onto the heating element and ran it down the drain line to prevent the line from freezing again. All other checks OK.
We serviced a
GE RANGE
Model JB640SF5SS
Near Dayton, OH 45458
Sam
Job Details: 03/08/2023
Inspected the unit and found the glass cooktop cracked at multiple places. Photos taken. Called AHS and advised of the issues. AHS advised the cracking in the glass cooktop is not normal wear and tear and not covered under the warranty. Advised the customer. Auth# 107JRAI
We serviced a
WHIRLPOOL WASHER
Model WTW8500DW5
Near Springboro, OH 45066
Sam
Job Details: 03/08/2023
Inspected unit and found a faulty water valve assembly. Installed part and all checks okay ; used 1 W11165546 (WATER VALVE) from stock
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Springboro, OH 45066
Sam
Job Details: 03/08/2023
Inspected the unit and found an error code for off balance and oversudes. Also found the front right leg not aligned properly. Made adjustments to the leg and recalibrated the unit. All other checks ok.
We serviced a
BOSCH MICROWAVE
Model HMC80251UC/01
Near Springboro, OH 45066
Sam
Job Details: 03/08/2023
Installed parts and one additional micro door switch (from loose truck stock). Ran a test cycle and the unit is functioning properly at this time. All checks OK
We serviced a
SAMSUNG REFRIGERATOR
Model RF260BEAESG/AA
Near Franklin, OH 45005
Sam
Job Details: 03/08/2023
Inspected the unit and found the board kept turning the icemaker to the off position on the display. Reset the board and it is now keeping the icemaker on. Icemaker dumped ice and filled with water. All checks ok. If issue returns the unit will need a new board and icemaker for freezer section.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28JBEDBSR/AA
Near Miamisburg, OH 45342
Sam
Job Details: 03/08/2023
"Inspected unit and found icemaker in the fresh detection frozen up. Installed new icemaker, all checks OK; used 1 DA97-15217D (ICE MAKER) from stock"
We serviced a
KITCHEN AID RANGE
Model KFGG500ESS2
Near Lakeview, OH 43331
Ron M.
Job Details: 03/08/2023
"Ran tests found convection working normally, bake temps not matching up with control recalibrated temps ran to 200 350 400 all within 5 degrees tested good."
We serviced a
HISENSE DISHWASHER
Model HUI6220XCUS
Near Bellefontaine, OH 43311
Ron M.
Job Details: 03/08/2023
"Ran tests found cabinet not square dishwasher was matched up to cabinet causing door to bind causing leak. Leveled unit. Customer is using cascade pods with dawn soap, ran wash cycle with pod unit over sudsing. Advisd customer only to use the pods"
We serviced a
LG DISHWASHER
Model LDF7561ST
Near Sidney, OH 45365
Ron M.
Job Details: 03/08/2023
Installed new door tested good .
We serviced a
WHIRLPOOL WASHER
Model GHW9100LW1
Near Bellbrook, OH 45305
Sam
Job Details: 03/08/2023
"Inspected unit and can hear a loud grinding noise when running a test cycle. Found the gear case on the inner basket damaged and wobbling. Part of the outer tub damaged as well. Found the door not closing properly due to damage to the door boot and door hinges. (photos taken) Unit is 21 years old and located in the laundry room. Due to extensive damage and age of the unit, technician does not recommend repair. Called American home shield and advised of issues and recommended to replace the unit. Auth# 107RLOI"
We serviced a
SAMSUNG WASHER
Model WF50R8500AV/US
Near Dayton, OH 45458
Sam
Job Details: 03/08/2023
Inspected the unit and found several error codes for oversuds and found the unit leaking from the door boot due to detergent buildup. Provided information to the customer. Cleared the error codes and cleaned up detergent and door gasket. All checks OK
We serviced a
GE WASHER
Model GTW220ACK7WW
Near Dayton, OH 45440
Sam
Job Details: 03/08/2023
Inspected the unit and found a piece of metal in the drain pump hose that was causing it to leak. Removed the item and hose. Replaced hose and repaired end. Cleared drain pump. Provided estimate to Aarons (tonya) and they approved repair. All checks ok.
We serviced a
KITCHEN AID DISHWASHER
Model KDFE204KPS0
Near New Carlisle, OH 45344
Tim
Job Details: 03/08/2023
Checked unit over found that the unit was giving an error code for communication error between control and user interface. Put unit into diagnostics and tried running wash motor and it wont run and throws code. Found water under wash motor and looks like around motor seal its leaking. Unit needs new motor and tub. Unit needs new control and front interface panel. ; rqstng P&A on 1 W11409866 (Tub) and 1 W11460946 (Motor) and 1 W11462461 (Control) and 1 W11461691 (Control panel)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Greenville, OH 45331
Kellen
Job Details: 03/08/2023
Installed part. Ran a test cycle, all checks good
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Greenville, OH 45331
Kellen
Job Details: 03/08/2023
Inspected the unit and found a failed water valve. Replaced water valve with truck stock. Ran a test cycle. All checks OK ; used 1 W11165546 (WATER VALVE) from stock
We serviced a
CRITERION REFRIGERATOR
Model CFRR255WD1S
Near Brookville, OH 45309
Kellen
Job Details: 03/08/2023
Inspected the unit and suggested that the unit be put through a 48 hour defrost first before any parts are ordered to ensure all ice has been removed from all vents and lines.
We serviced a
SPEED QUEEN DRYER
Model ADEE9RGS175TW01
Near Arcanum, OH 45304
Kellen
Job Details: 03/08/2023
Disassembled the unit. Found nothing out of the ordinary. Felt liner checked OK. All pulleys and support wheels checked OK. Went ahead and serviced all support wheels and pulley. Reassembled. Ran a test cycle. All checks OK
We serviced a
LG WASHER
Model WM4270HVA
Near Lewisburg, OH 45338
Kellen
Job Details: 03/08/2023
Inspected the unit and found a failed sensor. Replaced sensor with truck stock. Ran a test cycle. All checks OK ; used 1 6501KW2002B (SPEED SENSOR) from stock
We serviced a
BOSCH WALL OVEN
Model HBE5451UC/02
Near West Alexandria, OH 45381
Kellen
Job Details: 03/08/2023
Installed parts listed, all checked okay
We serviced a
GE RANGE
Model JBP26GV3AD
Near Dayton, OH 45449
Sam
Job Details: 03/08/2023
Inspected unit and found a failed bake element and part of the element wire harness was damaged. Unit needs a new element and wire harness repaired. Called MMP for estimate and approval.; ordrng 1 WB44X5082 (Element)
We serviced a
SAMSUNG DRYER
Model DVE50R8500V/A3
Near Dayton, OH 45458
Sam
Job Details: 03/08/2023
Inspected the unit and found a faulty steam valve for the dryer. Ordering new valve.; rqstng P&A on 1 Xxxx (Steam water valve)
We serviced a
MAYTAG WASHER
Model MHW5500FW1
Near Xenia, OH 45385
Sam
Job Details: 03/08/2023
Spoke with customer about issue. Ordering parts. ; ordrng 1 W11201286 (Control) and 1 W10448876 (Pressure sensor)
We serviced a
SAMSUNG WASHER
Model WF405ATPAWR/A2
Near Springboro, OH 45066
Sam
Job Details: 03/08/2023
Inspected the unit and found a faulty door switch. Ordering switch; ordrng 1 DC34-00024B (Door switch)
We serviced a
KENMORE RANGE
Model 790.9505331
Near Miamisburg, OH 45342
Sam
Job Details: 03/08/2023
Inspected unit and found the control board not consistently opening the relays for the oven or running a test cycle. Unit is not heating consistently. Ordering parts.; rqstng P&A on 1 316650010 (Board) and 1 316655001 (Overlay) and 1 316563600 (Element)
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HFEDTSR/AA 06
Near Miamisburg, OH 45342
Sam
Job Details: 03/08/2023
Inspected the unit and found ice buildup behind the evaporator cover in the fresh food section causing the fan to make abnormal noise randomly. Pushed on the back wall covering can hear crunching of ice. Advised the customer of the repair and estimate. Advised the customer they will need to be defrosted the unit prior to the repair or after the repair. Customer is going to defrost the unit in a couple days and will reschedule for us to come in to do the repair after they defrost the unit.
We serviced a
SAMSUNG WASHER
Model WA55A7300AE
Near New Paris, OH 45347
Kellen
Job Details: 03/08/2023
Issue still remains. Ordering parts. ; ordrng 1 DC97-22830C (Control panel) and 1 DC92-02965B (Control board)
We serviced a
GE REFRIGERATOR
Model GNE25JYKEFFS
Near Lakeview, OH 43331
Ron M.
Job Details: 03/08/2023
Ran tests found freezer rails bad leaving gap at door causing frost buildup around evaporator fan assembly and causing unit to run a lot.; ordrng 2 WR72X24815 (Freezer rails)s
We serviced a
GE RANGE
Model JGBS66DEK4WW
Near Belle Center, OH 43310
Ron M.
Job Details: 03/08/2023
"Ran tests found igniter weak and found control not sending power to valve. Unit needs control and igniter.; ordrng 1 WB27X42807 (Control) and 1 WB07X26703 (Overlay), used 1 5303935066 (Igniter) from stock"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near De Graff, OH 43318
Ron M.
Job Details: 03/08/2023
Ran tests found element warped over heated warping plate causing element to ground to case causing no heat. ; ordrng 1 279838 (Element) and 1 W10900067 (Thermal)
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near De Graff, OH 43318
Ron M.
Job Details: 03/08/2023
Ran tests found trans shaft dropped causing splutch to grind; ordrng 1 W11449840 (Trans) and 1 W10752283 (Disc) and 1 W10721967 (Splutch)
We serviced a
GE DRYER
Model GTD42EASJ2WW
Near Dayton, OH 45417
Tim
Job Details: 03/07/2023
Adjusted timer and door switch checks ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Beavercreek, OH 45430
Tim
Job Details: 03/07/2023
"Checked unit over found that the heating element got stuck on and burnt in half and burnt the tub also and caused it to leak. Needs new tub, heater and control. No repair per AHS."
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW
Near Beavercreek, OH 45430
Tim
Job Details: 03/07/2023
Disassembled unit and cleared rug debris. Checks ok
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS1
Near Dayton, OH 45431
Tim
Job Details: 03/07/2023
Reset control and tested unit heated up with no issues. Checks ok
We serviced a
THERMADOR RANGE HOOD
Model HDDW36FS/02
Near Fairborn, OH 45324
Tim
Job Details: 03/07/2023
"Checked unit over, found that the unit was tripping the breaker and would not power on. Disassembled the unit and got down to the control board. Found that the wire harness for the control board was not connected and was grounding out to the frame. Fixed connection on control board reassembled unit checked OK"
We serviced a
SAMSUNG RANGE
Model NE63T8511SS/AA
Near Dayton, OH 45424
Tim
Job Details: 03/07/2023
Replaced parts listed checks ok
We serviced a
SPEED QUEEN WASHER
Model AWN43RSN116TW01
Near Dayton, OH 45414
Tim
Job Details: 03/07/2023
Adjusted rear door catch and door latch checks ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFUE2022AW
Near West Chester Township, OH 45069
Steve G
Job Details: 03/07/2023
Installed parts listed, all checked good
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Mason, OH 45040
Steve G
Job Details: 03/07/2023
"Installed new motor, calibrated unit checks OK"