We serviced a
KENMORE WASHER
Model 796.403119
Near Dayton, OH 45426
Tim
Job Details: 04/28/2023
"Replaced leaking water valves checks ok ; used 1 5220FR2075L (WATER VALVE), and 1 5220FR2006H (WATER VALVE) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model wrs325sd4205
Near Englewood, OH 45322
Tim
Job Details: 04/28/2023
Reset the icemaker and it started producing ice. Instructed customer to change out the filter and this would help with ice production. Checks ok
We serviced a
GE DISHWASHER
Model GDF530PSM0SS
Near Fairborn, OH 45324
Tim
Job Details: 04/28/2023
Installed parts listed, all checked okay
We serviced a
SAMSUNG DISHWASHER
Model DMT400RHS/XAA
Near Union, OH 45322
Tim
Job Details: 04/28/2023
"Checked unit over found that the unit wasnt filling properly. Tried cleaning case break and sensors and unit still threw code. Customer thinking about repair. Estimate saved, needs case break."
We serviced a
SAMSUNG RANGE
Model NE59J7850WG/AA
Near Vandalia, OH 45377
Tim
Job Details: 04/28/2023
Replaced front right burner checks ok.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR2021TW5
Near Dayton, OH 45424
Shawn H
Job Details: 04/28/2023
Installed all provided parts and verified correct operation and no leaks. All OK.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM03
Near New Carlisle, OH 45344
Shawn H
Job Details: 04/28/2023
"Customer states that freezer section isnt cooling well. Items arent fully frozen. Compressor, condenser fan, and evaporator fan are all running. Condenser coils are clean and free of dirt/dust. Door gaskets are in good shape. Compressor is drawing 1 amp. Found freezer control set to cold. This unit uses a mechanical damper to control the air flow from the freezer. Setting at cold is going to allow more air into the fresh food section. This will result in higher temps in the freezer. Adjusted temp and advised customer to monitor."
We serviced a
SAMSUNG DRYER
Model DV45H7000EW/A2
Near Troy, OH 45373
Shawn H
Job Details: 04/28/2023
"Customer states the unit tumbles, but does not heat. Voltage at the outlet is correct at 250 VAC. Inspected heater assembly and found it shorted open. This is why it wont heat. Replaced heater assembly and ran to test. Unit is heating as it should. All OK.; used 1 DE486A (Heater assembly) from stock"
We serviced a
SAMSUNG DISHWASHER
Model DW80R7060US/AA
Near Troy, OH 45373
Shawn H
Job Details: 04/28/2023
Installed new dispenser and verified correct operation. Dispenser is opening as it should. All OK.
We serviced a
BOSCH RANGE
Model HIIP054U/CS
Near Tipp City, OH 45371
Shawn H
Job Details: 04/28/2023
Installed new glides and verified correct operation. All ok.
We serviced a
WHIRLPOOL DRYER
Model WED8740DW1
Near Miamisburg, OH 45342
Sam
Job Details: 04/28/2023
Inspecting the unit found a large amount of lint buildup inside the unit. Advised the customer they will need a maintenance clean out of all the lint and re-grease up all the support wheels and idler pulley this is not something that is covered underneath the warranty. Customer approved the clean out. All checks OK
We serviced a
FRIGIDAIRE RANGE
Model FCRG3052AWD
Near Dayton, OH 45458
Sam
Job Details: 04/28/2023
Installed parts listed, all checked okay
We serviced a
WHIRLPOOL DRYER
Model WED8740DW1
Near Miamisburg, OH 45342
Sam
Job Details: 04/28/2023
Inspected the unit and replaced the element. All other checks ok. ; used 1 8544771 (ELEMENT) from stock
We serviced a
GE DISHWASHER
Model DDT595SSJ2SS
Near Springboro, OH 45066
Sam
Job Details: 04/28/2023
Inspected the unit and found voltage going to the display board with the display board not responding and several of the buttons stuck which appear to have sticky gunk around the keys. Photo attached of the keypad. Unit is going to need a new display board and control panel as something has gotten down into the buttons and caused an issue. Contacted American home shield and advised of the issue and the parts needed. AHS deemed the repair not normal wear and tear and declined coverage. Auth#380RLA
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Carlisle, OH 45005
Sam
Job Details: 04/28/2023
Installed parts and reset the board. All checks ok.
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Trenton, OH 45067
Sam
Job Details: 04/28/2023
Inspected unit and found an error code for faulty pressure sensor on the board. Reset the pressure sensor and reprogram the board ran a test cycle with no other issues. Advise customer to run several cleaning tablets through the unit and if the issue returns the board will need to be replaced.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRFS2853AF3
Near Sugarcreek Township, OH 45440
Kevin
Job Details: 04/28/2023
Installed new control and reset unit and checks ok
We serviced a
SPEED QUEEN WASHER
Model AWN63RSN116TW01
Near West Liberty, OH 43357
Ron M.
Job Details: 04/28/2023
Installed all supplied parts ran tests and checked good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138TFYW00
Near Saint Paris, OH 43072
Ron M.
Job Details: 04/28/2023
"Ran tests found unit has sealed system leak, customer does not wish to move forward."
We serviced a
WHIRLPOOL DISHWASHER
Model DU930PWPB2
Near Sidney, OH 45365
Ron M.
Job Details: 04/28/2023
Installed new door seal ran test cycle no leaks tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near West Alexandria, OH 45381
Kellen
Job Details: 04/28/2023
Inspected the unit and found that the inner cabinet inside the door closest to the door switch was caved in just enough to not allow the door switch to catch. And in return wasnt allowing the unit to understand that the door was shut in order to dispense ice. Built out the cabinet wall enough to set off the door switch. Ran a test cycle. All checks OK
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS26LF8CS3
Near Dayton, OH 45440
Kevin
Job Details: 04/28/2023
Installed fan bimetal and defrost board and reset unit checks ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2868TF7
Near Dayton, OH 45459
Kevin
Job Details: 04/28/2023
Installed parts listed, all checked okay
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814WW2
Near Dayton, OH 45424
Kevin
Job Details: 04/28/2023
Installed new evaporator fan motor reset unit and checks ok
We serviced a
BOSCH DISHWASHER
Model SHP65T55UC/07
Near Covington, OH 45318
Amber
Job Details: 04/28/2023
Installed parts and all checked good
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHF2366PFBA
Near Arcanum, OH 45304
Kellen
Job Details: 04/28/2023
Inspected the unit and found that the inner cabinet inside the door closest to the door switch was caved in just enough to not allow the door switch to catch. And in return wasnt allowing the unit to understand that the door was shut in order to dispense ice. Built out the cabinet wall enough to set off the door switch. Ran a test cycle. All checks OK
We serviced a
SPEED QUEEN WASHER
Model AWNE9RSN115TW01
Near Greenville, OH 45331
Kellen
Job Details: 04/28/2023
Inspected the unit and found that it was tilted back a great deal and to the left. Adjusted the feet and made sure the unit was level front to back and side to side. Ran a test cycle. All checks OK
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHF2366PFBA
Near Arcanum, OH 45304
Kellen
Job Details: 04/28/2023
Inspected the unit and found that the inner cabinet inside the door closest to the door switch was caved in just enough to not allow the door switch to catch. And in return wasnt allowing the unit to understand that the door was shut in order to dispense ice. Built out the cabinet wall enough to set off the door switch. Ran a test cycle. All checks OK
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD1831UW0A
Near Arcanum, OH 45304
Kellen
Job Details: 04/28/2023
Inspected the unit and found everything functioning as it is supposed to. Advised to keep the selectors on normal wash and heat dry. And to get a cleaning agent to be sure that the Sump system is clean. Also filled their rinse aid to the top. All checks OK.
We serviced a
SAMSUNG WASHER
Model WF50A8600AE
Near Mason, OH 45040
Sam
Job Details: 04/28/2023
"Inspected unit and found the gearcase cracked and making a loud grinding noise while running the spin cycle and several buttons not responding when testing the unit. Unit will need a tub job, additional labor, a second technician and at least two hours for repair. tech does not recommend repair. ; rqstng P&A on 1 DC97-21753C (Rear tub) and 1 DC97-21466A (Tub front) and 1 DC90-27591A (Basket assembly) and 1 DC92-02688M (Control) and 1 DC97-22011J (Display)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPFU19F8WF4
Near Casstown, OH 45312
Shawn H
Job Details: 04/28/2023
Customer states that the freezer isnt cooling properly. Things in the upper section arent freezing but things in the lower section are. Compressor and evaporator fans are running as they should. Evaporator cover has excessive frost build up on it. Removed evaporator cover and found unit isnt defrosting properly. Heater and sensor are good. Unit needs the main control. ; ordrng 1 5304524866 (Main pcb)
We serviced a
SPEED QUEEN WASHER
Model AWNE9RSN115TW01
Near Troy, OH 45373
Shawn H
Job Details: 04/28/2023
"Customer states that the control is not recognizing the lid closed. The lid switch is good but the lock is loose in the cabinet. Found the bezel cracked where lock bolts to it. This is why the lid intermittently wont lock. The unit needs lid lock, bezel, screws, and drip tray. Tech glued old bezel to help it hold until we can get back with the parts needed. Tech to bring zip tie to secure harness to lid lock. This model has an issue with the lid lock harness not staying in place. ; ordrng 1 204698 (Lid lock) and 1 203643 (Bezel) and 2 800548 (Screw)s and 1 204038 (Drip tray)"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW2
Near Tipp City, OH 45371
Shawn H
Job Details: 04/28/2023
"Customer states that unit wont fill. Checked control for error codes and found F7E1 tachometer missing, F7E6 motor open circuit, and F7E7 motor unable to reach rpm. No errors for filling issues. Basket spins freely by hand. Ran diagnostics cycle to test functions. Unit fills with no issues. Unit will not spin or agitate. The motor just hums. The motor has a shorted winding and a bad capacitor. The unit wont fill because the control attempts to sense the motor first. If it detects an issue it wont fill. The unit needs the motor and capacitor. ; ordrng 1 W11026785 (Drive motor) and 1 W11395618 (Capacitor)"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Covington, OH 45318
Amber
Job Details: 04/28/2023
"Inspected unit and found the unit making a loud noise. Customer also concerned with heater vent on bulkhead getting very hot. Took dryer apart and found a piece of metal stuck between the drum and glide. Checked drum, support wheels, motor, and pulley for any other abnormal sounds or movements. Started unit and watched the heating element cycle on and off. Everything looked normal. All checks ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM00
Near Anna, OH 45302
Ron M.
Job Details: 04/28/2023
Ran tests found water valve not opening all the way ice maker cycled fine, ordering valve.; ordrng 1 WPW10238100 (Valve)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2611PF7
Near Bellbrook, OH 45305
Sam
Job Details: 04/28/2023
"Spoke with the customer about the issue and ordering parts.; rqstng P&A on 1 241798231 (Icemaker) and 1 241796405 (Fill tub) and 1 242252702 (Valve), states that autho needed"
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Waynesville, OH 45068
Sam
Job Details: 04/28/2023
"Inspected unit and found it leaking grease on the underside of the tub. Cannot separate the basket from the tub. Unit needs a tub job, additional labor, a second tech, and 2 hours for repair. The technician does not recommend repairing the unit, recommend replacing the unit due to the age and the cost of repair.; rqstng P&A on 1 W11219115 (Outer tub) and 1 W11178224 (Basket) and 1 W11551646 (Nut) and 1 W11423758 (Gearcase) and 1 W11087188 (Guard) and 1 W11239857 (Drive belt) and 1 W10721967 (Pulley kit)"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7551SR/AA
Near Dayton, OH 45402
Kevin
Job Details: 04/28/2023
Filter housing leaking. Ordered new filter housing; ordrng 1 DA97-14365L (Filter housing)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRFS282LAF1
Near Dayton, OH 45424
Kevin
Job Details: 04/28/2023
File#86316316 called tech line ran diagnostics with Clark determined it is main board ; saved tckt
We serviced a
SAMSUNG REFRIGERATOR
Model RF18HFENBSR
Near Springboro, OH 45066
Kevin
Job Details: 04/28/2023
"Cleared out defrost drain, installed probe or defrost clip into the drain to help prevent issue; ordrng 1 DA61-06796A (Clip)"
We serviced a
SAMSUNG RANGE
Model NX60A6511SS/AA
Near Saint Paris, OH 43072
Ron M.
Job Details: 04/28/2023
"Unit is in main kitchen and is 1 1/2 years old, ran tests found no functions working on bake control not all buttons are functioning steam damage to ui touch control , ordered 3 boards.; ordrng 1 DG94-04041B (Control) and 1 DG92-01232A (Ui) and 1 DG96-00850B (Touch control)"
We serviced a
FRIGIDAIRE RANGE
Model FGEH3047VFD
Near Sidney, OH 45365
Ron M.
Job Details: 04/28/2023
Unit is in main kitchen and is about 3 years old. Ui has moisture damage ordering ui and cover.; ordrng 1 5304526193 (Ui) and 1 5304533254 (Moisture cover)
We serviced a
BOSCH DISHWASHER
Model SHPM65Z52N/20
Near Gettysburg, OH 45328
Amber
Job Details: 04/28/2023
Found unit not working properly. Ordering parts. ; rqstng P&A on 1 00778925 (Fascia) and 1 00628334 (Water valve)
We serviced a
BOSCH DISHWASHER
Model SHPM78Z55N
Near Rossburg, OH 45362
Amber
Job Details: 04/28/2023
"Inspected unit and found the unit not responding well to touch. Ordering parts. ; rqstng P&A on 1 11031131 (Operating module, programmed)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FG4H2272UF
Near Versailles, OH 45380
Amber
Job Details: 04/28/2023
Inspected unit and found unit with fill tube frozen up. Found service bulletin about housing opening for the fill tube being too small and freezing up. Ordering parts. ; rqstng P&A on 1 5304530081 (Icemaker housing) and 1 243297613 (Ice maker)
We serviced a
SAMSUNG REFRIGERATOR
Model RF28N9780SR/AA
Near Dayton, OH 45419
Tim
Job Details: 04/27/2023
Cleared ice build up out of icemaker checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW04
Near Dayton, OH 45419
Tim
Job Details: 04/27/2023
Fixed ice maker bail arm. Checks ok
We serviced a
FRIGIDAIRE DISHWASHER
Model LFID2459VF1A
Near Dayton, OH 45409
Tim
Job Details: 04/27/2023
"Checked unit over, found the lower spray arm was not attached properly. This was keeping the spray arm from cleaning the dishes and it was also causing the unit to leak. Reattached spray arm properly and tested."
We serviced a
SAMSUNG DRYER
Model DVE52M8650V/A3
Near Dayton, OH 45405
Tim
Job Details: 04/27/2023
Checked unit over found buildup inside the blower wheel area, keeping the motor from kicking on. Cleared out lint buildup. Unit checks OK
We serviced a
MAYTAG WASHER
Model MVWC415EW1
Near Dayton, OH 45426
Tim
Job Details: 04/27/2023
Tightened down lower pulley and readjusted belt. Unit checks OK
We serviced a
BOSCH DISHWASHER
Model SHE65T56UC/07
Near Dayton, OH 45426
Tim
Job Details: 04/27/2023
Replaced parts listed checks ok.
We serviced a
GENERAL ELECTRIC WASHER
Model HTW240ASK6WS
Near Springfield, OH 45506
Shawn H
Job Details: 04/27/2023
Installed new transmission and ran to test. Unit is operating as it should. All ok.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Springboro, OH 45066
Steve G
Job Details: 04/27/2023
Installed parts listed, all checked good
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Dayton, OH 45419
Tim
Job Details: 04/27/2023
Adjusted upper rack and reinstalled kick plate. Checks ok
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Fairborn, OH 45324
Tim
Job Details: 04/27/2023
Tightened down rotor checks ok
We serviced a
KENMORE WASHER
Model 110.169225
Near Dayton, OH 45432
Tim
Job Details: 04/27/2023
Installed parts and all tested good
We serviced a
SPEED QUEEN WASHER
Model TR5003WN
Near Germantown, OH 45327
Sam
Job Details: 04/27/2023
Customer said the unit was originally leaking but it was because the installation team did not install the waterlines properly. Made adjustments to the level of the unit and found no other issues. All checks OK.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28K9070SR/AA
Near Kettering, OH 45429
Sam
Job Details: 04/27/2023
Inspected the unit and found ice buildup in the icemaker section of the refrigerator to the point I could not remove the ice bin. Contacted HBW and advised of the issues and the parts needed. Issue deemed preexisting condition and declined. HBW to contact the customer. Auth#486744688321
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Huber Heights, OH 45424
Shawn H
Job Details: 04/27/2023
"Customer states that the unit isnt spinning the water out of the clothes. They have to run any additional drain/spin cycle to get them spun out enough to dry. Ran diagnostics cycle to check for error codes. Found F7E6 motor circuit open, and F0E4 spin limited by water temperature. Inspected water lines and found the reversed. This will limit the spin speed of the unit. The motor test good. No loose connections or broken wires. Unit spins up to full speed with no issues. Also agitates with no issues. When switching to drain/spin cycle the control does not look at the water temperature so it will not effect the spin speed in this cycle. Swapped water lines and calibrated the control. Ran diagnostics cycle to test. Unit is operating as it should."
We serviced a
MAYTAG WASHER
Model MVW6230RHW1
Near Springfield, OH 45503
Shawn H
Job Details: 04/27/2023
Installed parts listed, all checked good
We serviced a
SAMSUNG WASHER
Model WA44A3405AP/A4
Near Springfield, OH 45502
Shawn H
Job Details: 04/27/2023
Customer states that unit is making a growling sound during the spin portion of the cycle. Basket is spinning freely and has no indications of bearing noise. Drain pump is louder then normal when draining. Replaced drain pump and ran to test. Drain pump is nice and quiet. All OK.; used 1 DC31-00187A (Drain pump) from stock
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Lakeview, OH 43331
Ron M.
Job Details: 04/27/2023
"Ran tests found water valve restricted causing long fill, replaced valve tested good.; used 1 W11038689 (Water valve) from stock"
We serviced a
GE WASHER
Model GTW490ACJ5WS
Near Bellefontaine, OH 43311
Ron M.
Job Details: 04/27/2023
Installed parts listed, all checked good
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRTD2021AW0
Near Piqua, OH 45356
Ron M.
Job Details: 04/27/2023
"Installed new defrost timer, cleared evap of frost, cleared drain, cycled ice maker tested good."
We serviced a
KENMORE DRYER
Model 11069132413
Near Middletown, OH 45044
Sam
Job Details: 04/27/2023
"Inspected the unit and found the motor activating, the drum tumbling, and the heating element running. The filter is cleaned out and the unit has good airflow through the unit. The vent line is currently attached to an interior vent bucket and they have not had any issues. Advised to have the vent line inspected."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ01
Near Middletown, OH 45044
Sam
Job Details: 04/27/2023
Inspected the unit and found good temperatures in the freezer and refrigerator section but could hear an abnormal sound coming from behind the unit. Pulled the unit forward and found a piece of plastic blocking the compressor fan. Removed the piece and found no other issues.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHI1835VS3
Near Fairborn, OH 45324
Kevin
Job Details: 04/27/2023
"Installed new wiring harness and control board and checks OK"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814WW2
Near Dayton, OH 45424
Kevin
Job Details: 04/27/2023
Installed parts listed, all checked good
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRFS282LAF1
Near Dayton, OH 45424
Kevin
Job Details: 04/27/2023
Installed parts listed, all checked good
We serviced a
KENMORE REFRIGERATOR
Model 106.9759715
Near Dayton, OH 45417
Kevin
Job Details: 04/27/2023
Checked temps and seals and adjusted the damper and checks ok
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Eaton, OH 45320
Kellen
Job Details: 04/27/2023
"Ran unit through diagnostics. And found no error codes stored. Inspected the motor, belt and actuator. All checks OK. Re-calibrated the computer. Manually tested the functionality. All checks OK"
We serviced a
SPEED QUEEN DRYER
Model ADEE9RGS175TW01
Near Arcanum, OH 45304
Kellen
Job Details: 04/27/2023
Inspected the unit and found a failed Thermal fuse. Replaced thermal fuse with truck stock. Ran a test cycle. All checks OK ; used 1 D518542 (THERMAL FUSE) from stock
We serviced a
SAMSUNG WASHER
Model WF45N5300AV/US
Near Arcanum, OH 45304
Kellen
Job Details: 04/27/2023
Inspected the unit and found that it needed a user interface/control board. Customer declined repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW05
Near Greenville, OH 45331
Kellen
Job Details: 04/27/2023
Installed parts. Ran a test cycle. All checks OK
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814WW4
Near Xenia, OH 45385
Kevin
Job Details: 04/27/2023
Installed parts and reset unit and checks ok
We serviced a
SPEED QUEEN DRYER
Model ADEE9RGS175TW01
Near Greenville, OH 45331
Amber
Job Details: 04/27/2023
Inspected unit and found the unit not heating up. Found heating element coil broken. Replaced heating element. All checks ok. ; used 1 964P3 (ELEMENT) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHV0
Near Greenville, OH 45331
Amber
Job Details: 04/27/2023
Installed new part. All checks ok.
We serviced a
SAMSUNG REFRIGERATOR
Model RS25J500DWW/AA
Near West Milton, OH 45383
Kellen
Job Details: 04/27/2023
Inspected the unit and found the Customer needed a new ice bin and icemaker. Customer declined with her.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSS26C5XXY02
Near Clayton, OH 45315
Kellen
Job Details: 04/27/2023
Inspected the unit and found temperatures in the freezer to be around 0?and 32? in the fridge. No error codes were found. Reset the control. Unit is functioning as it should. All checks OK
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Springfield, OH 45502
Shawn H
Job Details: 04/27/2023
"Customer states that unit wont complete the cycle. Ran diagnostics cycle to check for errors. F7E6 motor fault, F7E7 motor unable to reach rpm codes present. Both codes will prevent the unit from finishing the cycle. Motor, capacitor, rpm sensor, and drive hub are all good. The control is shorting out causing it to misread the basket speed. Unit needs main control. ; ordrng 1 W11399433 (Main control)"
We serviced a
BOSCH DISHWASHER
Model SHPM65Z55N/20
Near South Vienna, OH 45369
Shawn H
Job Details: 04/27/2023
Unit is showing E15 error. This is a leak error. Spoke with customer and they had the unit pulled out and running to watch for water leaks. They saw the unit leaking from a seam in the siphon break.; ordrng 1 11030996 (Siphon break)
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Springfield, OH 45502
Shawn H
Job Details: 04/27/2023
"Customer states that unit leaks when running bulky cycle, towels cycle, and clean washer cycle. All of these cycles use a higher water level. Inspected unit and found no obvious signs of leaks. No loose hoses. Unit is level. No cracks in the outer tub. Ran diagnostics to test. No error codes and unit functioned as it should. Ran bulky cycle with deep water to test. Whirlpool has a service bulletin to address water leaks from the softener area. They have a redesign of the tub ring to help prevent water splashing out when filling. Unit did not leak when filling or drying large amount of water. Leak is from water splashing over the tub near the softener area. Unit needs new tub ring. ; ordrng 1 W11590590 (Tub ring)"
We serviced a
MAYTAG WASHER
Model MHW7000AW2
Near Anna, OH 45302
Amber
Job Details: 04/27/2023
Inspected unit and found unit working properly. Put unit into diagnostic mode and found error code f9e1 for a long drain. Ran a test cycle and found everything testing ok. Found when unit was tumbling with water that it created a lot of suds. Checked filter for any clogs and found none. Discussed with customer possible issues and repairs. Advised customer to run washing machine cleaner through until no suds are created when detergent is not put into the unit. All checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Troy, OH 45373
Kevin
Job Details: 04/27/2023
Damper not closing ; ordrng 1 WpW10479155 (Damper assy)
We serviced a
GE WASHER
Model GTW465ASN8WW
Near Belle Center, OH 43310
Ron M.
Job Details: 04/27/2023
Ran tests found control not set correct, water levels causing pump to run all the time. Ordering control.; ordrng 1 WH22X35597 (Control)
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Bellefontaine, OH 43311
Ron M.
Job Details: 04/27/2023
"Ran tests found control not sensing correct water pressure causing pump to run all the time, unit is in main laundry room and is approximately 2 years old.; ordrng 1 W11556725 (Control)"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Springboro, OH 45066
Sam
Job Details: 04/27/2023
Inspected the unit and found the suspension rods need replaced and the drive belt. Ordering parts. ; ordrng 1 W10006384 (Belt) and 1 W11130362 (Suspension rods)
We serviced a
SAMSUNG WALL OVEN
Model Ne58f9500ss
Near Dayton, OH 45429
Sam
Job Details: 04/27/2023
Wrong part. Re-ordering correct part.; ordrng 1 DG96-0011A (Motor fan)
We serviced a
WHIRLPOOL DRYER
Model WED5300SQ0
Near Beavercreek, OH 45430
Tim
Job Details: 04/26/2023
Checked unit over found exterior vents plugged up causing unit not to dry properly. Adjusted blower wheel and instructed customer to have exterior vents cleaned.
We serviced a
FRIGIDAIRE DISHWASHER
Model LFID2426TF5A
Near Fairborn, OH 45324
Tim
Job Details: 04/26/2023
Installed parts listed, all checked good
We serviced a
GENERAL ELECTRIC DISHWASHER
Model GDP665SYN2FS
Near Fairborn, OH 45324
Tim
Job Details: 04/26/2023
Checked and found that the unit had debris lodged in the drain pump. Cleaned out the drain pump. Unit checks OK
We serviced a
FRIGIDAIRE RANGE
Model FGES3065PFD
Near Dayton, OH 45406
Tim
Job Details: 04/26/2023
Unit has shorted front left burner assembly. Customer to think about repair.
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model WFW3090JW0
Near Dayton, OH 45402
Tim
Job Details: 04/26/2023
Checked unit over would not fill with water in the unit. Also it would not spin or drain. Unstacked unit, disassembled washer and cleaned out drain pump. Ran unit through diagnostics and reprogram the control board. Sending unit into the spin cycle. Reassembled unit and restart the dryer. Tested unit on quickwash unit ran through cycle. It is functioning properly.
We serviced a
SAMSUNG WASHER
Model WF45N5300AF/US
Near Dayton, OH 45431
Tim
Job Details: 04/26/2023
Checked unit over could not find any leaks with the washer. Adjusted door lock and door boot. Unit checks OK
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW1
Near Dayton, OH 45432
Tim
Job Details: 04/26/2023
Repaired broken wire on drain pump. Checks ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR2021TW5
Near Dayton, OH 45410
Tim
Job Details: 04/26/2023
Replaced cooling fan in freezer. Checks ok ; used 1 242077702 () from stock
We serviced a
ADMIRAL WASHER
Model ATW4675YQ1
Near Dayton, OH 45432
Tim
Job Details: 04/26/2023
Installed parts listed, all checked good.
We serviced a
LG DISHWASHER
Model LDP6810SS
Near Yellow Springs, OH 45387
Tim
Job Details: 04/26/2023
Installed parts listed, all checked good
We serviced a
GENERAL ELECTRIC WASHER
Model GFW550SSN2WW
Near Yellow Springs, OH 45387
Tim
Job Details: 04/26/2023
"Checked unit over, found that the unit had a rip in the door seal. Informed the customer that this ripped seal would not be covered by the warranty company because it is not considered normal wear and tear. Cleaned door and adjusted checks ok"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS2323AS4
Near Fairborn, OH 45324
Tim
Job Details: 04/26/2023
"Checked unit over, found that the fill tube was leaking and dripping onto the fan. Adjusted fill tube and cleared ice buildup around fan. Unit checks OK"