Near Dayton, OH 45417
Tim
Job Details: 03/17/2020
WASHER SAMSUNG WA45M7050AW/A4 Cleared out drain pump. Checks ok
Near Dayton, OH 45458
Tim
Job Details: 03/17/2020
REFRIGERATOR KITCHEN AID KSBS25FKBT02 Replaced solenoid checks ok
Near Dayton, OH 45417
Tim
Job Details: 03/17/2020
COOKTOP KENMORE 362.7361893 Unit hasn’t been used in a few years and it’s missing multiple parts for the top of the stove and inner oven. Not covered by home warranty.
Near Centerville, OH 45459
Tim
Job Details: 03/17/2020
MICROWAVE FRIGIDAIRE FGMV176NTF "Replaced door switches. Check ok; used 1 5304509459 (MICRO SWITCH), and 2 5304509460 (MICRO SWITCH) from stock"
Near Dayton, OH 45405
Tim
Job Details: 03/17/2020
DISHWASHER FRIGIDAIRE FFCD2413UW1A Checked unit over found that the upper rack had come off and the wire to the wash motor had broke. Fixed wire and reinstalled rack. Checks ok.
Near Dayton, OH 45429
Tim
Job Details: 03/17/2020
DISHWASHER KENMORE 665.13183K802 Replaced wash motor. Checks ok
Near New Carlisle, OH 45344
Steve
Job Details: 03/17/2020
RANGE FRIGIDAIRE FES366ECA Customer wanted to have the dual elements checks. Both are holding same temps set to matching heat settings.
Near Kettering, OH 45429
Tim
Job Details: 03/17/2020
WASHER WHIRLPOOL WTW7000DW4 Replaced parts listed. Checks ok
Near Troy, OH 45373
Steve
Job Details: 03/17/2020
WASHER MAYTAG MVWB765FW1 F2E1 error. Stuck button error. Reset unit. All audio and functions working properly. Ran through auto diag. Unit checks ok
Near Quincy, OH 43343
Steve
Job Details: 03/17/2020
WASHER ROPER RTW4516FW2 Unit not shifting to spin properly. Installed new splutch assembly. Unit operating properly.; used 1 W10721967 (SPLUTCH) from stock
Near Belle Center, OH 43310
Steve
Job Details: 03/17/2020
WASHER GE GTW750CPL1DG Out of balance. Errors. Unit does have a service bulletin. Checked balance ring for possible replacement. Check ring is in correct order. No need to replace Unit is operating ok. Balanced and leveled from moving unit. Spinning ok. Recommend changing laundry loads to help with shaking
Near Middletown, OH 45044
Steve G
Job Details: 03/17/2020
DISHWASHER WHIRLPOOL WDF320PADW3 Customer said the unit is not cleaning. Found the hot water line was some how turn off. Cycled. Unit.
Near Springboro, OH 45066
Steve G
Job Details: 03/17/2020
REFRIGERATOR FRIGIDAIRE FFHS2611LBK Found the refrigerator is not cooling at all by the damper assembly will not open up install new damper door cycled unit test OK
Near Piqua, OH 45356
Steve
Job Details: 03/17/2020
RANGE FRIGIDAIRE FGEH3047VDA Installed new touch pad. Unit operating ok
Near Carlisle, OH 45005
Steve G
Job Details: 03/17/2020
RANGE WHIRLPOOL WFC310S0EB1 Customer had f9E0 error code. Call the warranty company spoke to Betsy advise Betsy parts labor service call was over $500 they do not want to repair the unit due to age versus cost bill out for a service call
Near Middletown, OH 45042
Steve G
Job Details: 03/17/2020
MICROWAVE SAMSUNG SMH1816S Unit will not start up. Customer needs new door switch. Installed new bottom door switch. Cycled. ; pckd up 1 3405-001034 (switch micro)
Near Monroe, OH 45050
Steve G
Job Details: 03/17/2020
REFRIGERATOR FRIGIDAIRE FGHS2631PF4A Found the fill tube was cracked and installed new filter cycled unit test OK; used 1 241523501 (
Near Vandalia, OH 45377
Shawn H
Job Details: 03/17/2020
RANGE - ELECTRIC SAMSUNG NE58F9710WS/AA Upon arrival found unit showing EOE error. Door lock error. Removed back panel to inspect lock motor and found screw for lock motor cam loose and cam off of motor shaft. Screw or threads aren’t damaged. Lock motor works and micro switch is good. Resecured screw with lock tight and ran to test. Lock works as it should and code is gone. All ok. Please mail invoice invoice.
Near Dayton, OH 45424
Shawn H
Job Details: 03/17/2020
WASHER GE GTW485ASJ1WS "Installed new control, updated firmware via NEWFI, and ran unit to test. Unit operates as it should."
Near Brookville, OH 45309
Shawn H
Job Details: 03/17/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Installed all provided parts and ran to test. Ice maker cycled as it should. All ok.
Near Clayton, OH 45315
Shawn H
Job Details: 03/17/2020
WASHER SAMSUNG WA50K8600AV/A2 Upon arrival found unit with water in tub. Put unit into spin only and unit won’t drain. Vacuumed out water and inspected drain pump. Drain pump has proper voltage to it but won’t move. Nothing blocking drain either. Replaced pump and ran to test. All ok. Unit drains and spins fine. ; used 1 DC31-00178A (PUMP) from stock
Near Vandalia, OH 45377
Shaun S
Job Details: 03/17/2020
WASHER LG WT5101HV "Upon arrival found that unit had a loose rotor creating drag on motor giving customer LE error code, retightened drive nut on bottom of rotor, ran and checked out"
Near Bradford, OH 45308
Shaun S
Job Details: 03/17/2020
WASHER WHIRLPOOL WFW8540FW1 "Upon arrival found that drain pump was jammed on unit, cleared pump ran and tested unit checks ok"
Near Covington, OH 45318
Shaun S
Job Details: 03/17/2020
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA "Upon arrival found that cubes was jammed along side of imk, cleared jam on unit, pulled imk and auger assm from unit, cleared all ice and cleaned both parts, readjusted water line on unit, put back together, ran and tested unit, checks ok upon techs departure"
Near West Milton, OH 45383
Shaun S
Job Details: 03/17/2020
DRYER SAMSUNG DV42H5000EW/A3 "Removed and replaced defective heating element, ran and checked out, unit checks ok upon techs departure; used 1 DC97-14486A () from stock"
Near West Milton, OH 45383
Shaun S
Job Details: 03/17/2020
REFRIGERATOR MAYTAG MFI2568AES "Upon arrival found that unit was plugged in and turned on, upon checking unit found that comp is running but there is no heat transfer on high side of line and there is no frost pattern on unit, need to set Kevin up to have him check for leak or defective comp"
Near New Madison, OH 45346
Kevin
Job Details: 03/17/2020
WASHER SAMSUNG WV55M9600AV/A5 "Replaced parts, checked buttons before installing to unit. Installed and provided power, again checked all buttons make sure leds responding. Put unit into a quick wash mode for both main and rinse and spin for top. Both completed successfully."
Near Dayton, OH 45439
Kevin
Job Details: 03/17/2020
RESIDENTIAL REFR WHIRLPOOL WRT518SZFM00 Installed new control board and checks OK
Near Dayton, OH 45410
Kevin
Job Details: 03/17/2020
REFRIGERATOR SAMSUNG RFG237AARS/XAA Error codes indicate called tech line upper ice maker and a sealed system issue recommended cust get new unit not economically to repair please send cust receipt
Near Miamisburg, OH 45342
Kevin
Job Details: 03/17/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Installed new light brd and checks ok; used 1 W11205083 (MODULE) from stock
Near Xenia, OH 45385
Kevin
Job Details: 03/17/2020
REFRIGERATOR GENERAL ELECTRIC GSHS5BGXAESS Unit had no refrigerant in it installed new dye drier and recharged unit getting good frost patern and checks ok Chris okd the repair per our conversation ; used 1 W10143759 (DRIER FILTER) from stock
Near Springfield, OH 45502
Brad Anders
Job Details: 03/17/2020
WASHER MAYTAG MVWB765FW0 "Found water valve not closing properly, installed new valve, unit checks ok.; used 1 W11165546 (WATER VALVE) from stock"
Near Fairborn, OH 45324
Brad Anders
Job Details: 03/17/2020
WASHER FRIGIDAIRE LAFW7000LW0 "Found a lot Of hair built up on the door not allowing bellow to seal to door properly, causing leak. Informed customer to clean door off. Talked to Jackie to let her know the diagnosis."
Near Fairborn, OH 45324
Brad Anders
Job Details: 03/17/2020
REFRIGERATOR KENMORE 106.9710683 "Found drain clogged, cleaned drain out, unit checks ok."
Near Xenia, OH 45385
Brad Anders
Job Details: 03/17/2020
WASHER AMANA NTW4516FW3 Found customers hot water hose leaking where it attaches to the washer. Called Rent a center to inform them of the diagnosis. talked to Rhonda.
Near Fairborn, OH 45324
Kevin
Job Details: 03/17/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Check coils and compressor And exterior tubing no visible leaks has internal leak in cabinet non repairable called AHS-Javonna- putting unit into options cust should get a call back by end of week per conversation with Javonna -
Near Troy, OH 45373
Steve
Job Details: 03/17/2020
REFRIGERATOR SAMSUNG RF22KREDBSG/AA Called techline visual support. Was informed that the icemaker service kit that was installed is outdated. Need to reorder kit. DA82-02671A. Check for certain characters on board numbers to ensure it is updated.Letter m in the line of smaller characters indicates year 2019Edward ; ordrng 1 DA82-02671A (ICEMAKER SVC KIT )PW))
Near Liberty Township, OH 45044
Steve G
Job Details: 03/17/2020
DISHWASHER WHIRLPOOL DU1014XTXB4 Unit is not heating at all. ; rqstng P&A on 1 W10440227 (cntrl-elec)
Near Springboro, OH 45066
Steve G
Job Details: 03/17/2020
ELECTRIC RANGE KENMORE 790.471534 "Unit is burning everything, and not switching from bake to broil. Also notice the bake element has some blistering. . 15 years old and in kitchen ; rqstng P&A on 1 316272209 (CLOCK) and 1 318255400 (element)"
Near West Alexandria, OH 45381
Shawn H
Job Details: 03/17/2020
RANGE - ELECTRIC GENERAL ELECTRIC JS645FL3DS Upon arrival installed all preordered parts. Switch was ordered wrong or shipped wrong because it is the switch for the small burner. Installed dual burner Samsung switch temporarily but shaft of switch is too long. Need to order correct switch. ; ordrng 1 WB24X25013 (range infinite contr)
Near Dayton, OH 45414
Shaun S
Job Details: 03/17/2020
REFRIGERATOR FRIGIDAIRE FRS28ZGEED0 "Upon arrival found that unit has a defective defrost bi metal, unit went 45 days with no issue, tech also checked defrost timer which is running and defrost element has continuity, bi metal has failed on unit. ; ordrng 1 5303917954 (thermostat,defrost)"
Near New Madison, OH 45346
Kevin
Job Details: 03/17/2020
COOKTOP SAMSUNG NA36N7755TS "Wrong part had been pre ordered. Will return part, called Chris Cash to confirm.; ordrng 1 DG62-00060B (RIGHT REAR)"
Near Englewood, OH 45322
Shawn H
Job Details: 03/17/2020
WASHER MAYTAG MVWB880BW0 Upon arrival customer stated that in large loads unit would go out of balance. Now it does on any load size. Ran diagnostics and found error F32 long drain. Ran pump in diagnostics and it runs but is extremely noisy and intermittently stops. Unit needs drain pump. Unit is going out of balance due to worn suspension set. Tub had bad lean to rear even though it’s level. Unit needs drain pump and suspension set; ordrng 1 W10409079 (water pump) and 1 W10440786 (suspension set)
Near Greenville, OH 45331
Kevin
Job Details: 03/17/2020
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA "Found top of mullion strip broken, will need new assembly. Pic attached.; rqstng P&A on 1 DA97-12624A (MULLION STRIP)"
Near Arcanum, OH 45304
Kevin
Job Details: 03/17/2020
DISHWASHER SAMSUNG ELECTRON DW80N3030US/AA "Unit is filling, washing, and draining ok. Unit noise is coming from vent fan motor is excessive loud. Also customer couldnt figure put how to get rinse aid door open. It appears the tab is broke off in order to release the door. Need new dispenser also.; rqstng P&A on 1 DD81-02628A (DISPENSER) and 1 DD82-01597A (VENT ASSEMBLY)"
Near Springfield, OH 45502
Brad Anders
Job Details: 03/17/2020
DISHWASHER FRIGIDAIRE FFID2426TD2A "Found door latch not closing properly, installed new latch, unit is working properly.; ordrng 1 5304516818 (DOOR LATCH (DN))"
Near Dayton, OH 45404
Kevin
Job Details: 03/17/2020
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA Kitchen 3 yrs unit need repaired per ice maker bulletin ; rqstng P&A on 1 DA82-02675A (IMK KIT) and 1 DA97-12540G (AUGER) and 1 DA97-14474C (CONTAINER)
Near Xenia, OH 45385
Brad Anders
Job Details: 03/17/2020
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Found back wall frozen, evaporator fan hitting ice build up. Called Techline, talked to master tech Brian, was instructed to change ADC defrost mode to Basic mode. Was instructed to install new user interface, which controls defrost mode. Ordered new user interface.File 7727386410; rqstng P&A on 1 W10849460 (cntrl-elec)"
Near Xenia, OH 45385
Brad Anders
Job Details: 03/17/2020
MICROWAVE GE JNM1851DM2BB "Found unit only drawing 8 amps, not heating, ordered new magnetron. Located in the kitchen, manufactured 5/2008; rqstng P&A on 1 WB27X10880 (magnetron asm)"
Near Dayton, OH 45431
Tim
Job Details: 03/16/2020
DISHWASHER WHIRLPOOL GU2200XTSB3 Replaced wash motor checks ok ; pckd up 1 W10780877 (pump&motor)
Near Dayton, OH 45426
Shawn H
Job Details: 03/16/2020
DRYER HOTPOINT HTDX100EM8WW Installed new knob and ran to test. Unit heats fine and timer turns easily.
Near Dayton, OH 45415
Shawn H
Job Details: 03/16/2020
REFRIGERATOR SAMSUNG RF263BEAEBC/AA Installed ice maker service kit. Cycled ice maker to test. Advised customer that ice bucket will be full in 24 hours and to dispose of first full bucket.
Near Urbana, OH 43078
Steve
Job Details: 03/16/2020
RANGE GE JGB860EEJ1ES Installed new temp sensor
Near Middletown, OH 45044
Steve G
Job Details: 03/16/2020
DRYER SAMSUNG DV45K6200EZ/A3 Customer is not getting proper power to the unit. On one leg getting 120v on the other leg getting 0volts. On the two hot only getting 110v.
Near Franklin, OH 45005
Steve G
Job Details: 03/16/2020
WASHER WHIRLPOOL WTW4950HW0 "Customer states that another company has been out several times and the installed new board, transmission and other parts. Tech calibrated the unit and load test Check ok"
Near Monroe, OH 45050
Steve G
Job Details: 03/16/2020
WASHER WHIRLPOOL WFW85HEFC1 Installed new pressure switch and pump assy . Cycled.; pckd up 1 W10605427 (pump-water)
Near Urbana, OH 43078
Steve
Job Details: 03/16/2020
WASHER MAYTAG MVWB765FW3 Installed new agitator W11161960 due to the component being warped on base causing sheets to get stuck underneath it. Unit operating ok
Near Dayton, OH 45431
Tim
Job Details: 03/16/2020
COOKTOP JENN AIR CVEX4370B Replaced elements and fan switch. Checks ok
Near Huntsville, OH 43324
Steve
Job Details: 03/16/2020
REFRIGERATOR GE GFE28HMHEES Installed new condenser fan assembly. Unit is already dropping into the 6 degree range rather that 10 after hours of running.
Near Dayton, OH 45431
Tim
Job Details: 03/16/2020
DISHWASHER BOSCH SHXM78Z55N/01 Cleared blockage from drain pump. Looked like it was seed. Checks ok customer is paying due to not being covered by warranty.
Near Springfield, OH 45502
Steve
Job Details: 03/16/2020
DRYER SAMSUNG DV42H5000EW/A3 Unit not heating due to burnt heater element.; used 1 DE486A (ELEMENT) from stock
Near Centerville, OH 45458
Tim
Job Details: 03/16/2020
DRYER SAMSUNG DV457EWHDWR/AA Checked unit over found that unit needs a blower wheel and rollers cleared out due to sock being tangled inside of it. Cleared out. Checks ok
Near Springfield, OH 45505
Steve
Job Details: 03/16/2020
DISHWASHER MAYTAG DWU8860BAB Frame of dishwasher is bent causing tub to bow and door not aligning properly for seal to mesh with door properly. Leaking from both sides. Cannot repair
Near Dayton, OH 45429
Tim
Job Details: 03/16/2020
DISHWASHER BOSCH SHXM4AY55N/01 Checked unit over found that the customer was getting an e24 error code. Unit wouldn’t drain. Replaced drain pump. Checks ok; used 1 00631200 (DRAIN PUMP) from stock
Near Dayton, OH 45458
Tim
Job Details: 03/16/2020
DISHWASHER KENMORE 665.13973K015 Cleared blockage in drain pump and replaced control due to unit not cycling through. Checks ok; pckd up 1 W10473199 (cntrl-elec)
Near Dayton, OH 45432
Tim
Job Details: 03/16/2020
DRYER WHIRLPOOL WED4815EW Arrived and customer informed me that another company had just been there and fixed it. Called Lowe’s and Kent said they didn’t send it to any other company and we can bill for trip charge.
Near Farmersville, OH 45325
Shawn H
Job Details: 03/16/2020
WASHER KENMORE 796.3151221 Installed all provided parts and ran to test. Unit no longer goes out of balance and no more oil stains. All ok.
Near Dayton, OH 45402
Tim
Job Details: 03/16/2020
MICROWAVE FRIGIDAIRE PLMV168CC1 Replaced bulb. Checks ok; pckd up 1 5304408949 (lamp)
Near Pleasant Hill, OH 45359
Shaun S
Job Details: 03/16/2020
WASHER LG WM3500CW "Upon arrival found that seal was leaking on unit, repaired leak ran and checked out, unit checks ok"
Near Beavercreek, OH 45431
Kevin
Job Details: 03/16/2020
REFRIGERATOR FRIGIDAIRE LFHD2751TF7 Installed new dye dryer and recharged the system and checks ok
Near Dayton, OH 45410
Shawn H
Job Details: 03/16/2020
DISHWASHER GENERAL ELECTRIC GSD1100G00WW "Installed new rinse aid injector, added rinse aid, and detergent pod. Ran unit to test for leaks after dispenser opens. New injector doesn’t leak but machine is still foaming over. Unit has a lot of built up soap and rinse aid in tub. Ran cup of vinegar in unit for customer and advised them to run another load without dishes with soap and see how much foam forms."
Near Yellow Springs, OH 45387
Brad Anders
Job Details: 03/16/2020
WASHER WHIRLPOOL WTW5000DW0 "Found washplate not secure on gearcase shaft, installed new washplate. Unit is working properly."
Near Dayton, OH 45459
Brad Anders
Job Details: 03/16/2020
DISHWASHER FRIGIDAIRE FGBD2431KW1 "Installed new motor, pump, and bracket, all operations check ok."
Near Dayton, OH 45414
Kevin
Job Details: 03/16/2020
REFRIGERATOR SAMSUNG RF323TEDBSR/AA Install parts for icemaker bulletins and took pictures as I went and checks ok
Near Fairborn, OH 45324
Brad Anders
Job Details: 03/16/2020
WASHER WHIRLPOOL WTW8040DW1 "Found gearcase leaking oil, found stator and rotor not turning properly, ordered gearcase, stator, rotor. Located in the laundry room, manufactured 10/2016.; rqstng P&A on 1 W10811956 (drum assy) and 1 W10915700 (stator) and 1 W10915701 (rotor)"
Near Fairborn, OH 45324
Brad Anders
Job Details: 03/16/2020
REFRIGERATOR MAYTAG MFW2055FRZ00 "Installed new light switch and drain tube, unit is working properly."
Near Xenia, OH 45385
Brad Anders
Job Details: 03/16/2020
DRYER SAMSUNG DV56H9100EG/A2 "Installed new latch, unit is working properly."
Near Dayton, OH 45459
Kevin
Job Details: 03/16/2020
REFRIGERATOR/TOP HAIER HRQ16N3BGS Installed new door and checks ok
Near West Chester Township, OH 45069
Steve G
Job Details: 03/16/2020
REFRIGERATOR LG LFC25776ST/00 Customer has a lock up compressor. Unit is not cooling at all;. Unit is 10 years old did give customer a verbal est. of 800.00. Customer is not going to repair the unit. Tech did give the customer suggestion to call LG.
Near Dayton, OH 45405
Kevin
Job Details: 03/16/2020
REFRIGERATOR FRIGIDAIRE FFHS2611LWMA Cleaned defrost drain and checks ok
Near Dayton, OH 45415
Shaun S
Job Details: 03/16/2020
OVEN FRIGIDAIRE LGEF3045KFK "Upon arrival found that all components check ok but unit has a defective control board, removed and replaced board on unit, ran and checked out, unit checks ok"
Near Lebanon, OH 45036
Steve G
Job Details: 03/16/2020
DISHWASHER - BUI GENERAL ELECTRIC PDT855SSJ2SS Install complete inner door panel assembly cycled unit test OK
Near Fairborn, OH 45324
Brad Anders
Job Details: 03/16/2020
DISHWASHER GE GDF510PSJ5SS "Found unit not filling properly, flood switch and valve not cycling properly. Ordered flood switch and valve. Collected 100 deductible ; ordrng 1 WD15X24213 (valve water asm) and 1 WD21X10519 (switch flood)"
Near Dayton, OH 45415
Shaun S
Job Details: 03/16/2020
OVEN GE J796A30C "Contacted AHS spoke Ashley, notified them that part was NLA.....part number was wb23x55, part has been NLA since 2001 auth number 100.00 elclLeft front burner switch is defective can only cook on high and that's it"
Near Spring Valley, OH 45370
Kevin
Job Details: 03/16/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Kitchen 4 yrs control brd aren’t communicating to one another but intermittently ; rqstng P&A on 1 W11330971 (USER INTERFACE) and 1 WPW10675033 (cntrl-elec)
Near Beckett Ridge, OH 45069
Steve G
Job Details: 03/16/2020
DISHWASHER WHIRLPOOL KDFE104DSS5 "Customer states that the unit is not washing and does stop in the middle of the cycled. Sometimes when the customer does have to hold the door close to get it to run thru the cycle. Customer works 3rds, tech adv customer he would make them 6:30 am call . Please contact tech before setting up to make sure tech doesn’t have another call already set up for 6:30; rqstng P&A on 1 W10653840 (CONTROL) and 1 W11305293 (LOCK)"
Near New Madison, OH 45346
Kevin
Job Details: 03/16/2020
WASHER SAMSUNG WV55M9600AV/A5 Unit doa... checked both outlets wired corrctly and getting 120v. Called samsung techline spoke with oscar. Main board top had flashing green led light ok. Checked got proper 12 and 5V dc to UI. And also checked proper voltage to sub main board below. Tech gave me 2 part numbers to order neither in stock at DAP. ; ordrng 1 DC92-01992E (PART OF UI) and 1 DC92-01993A (PART OF UI)
Near Vandalia, OH 45377
Shaun S
Job Details: 03/16/2020
RANGE MAYTAG MGR775QDW "Upon arrival found that unit has a defective glow coil or igniter, needs to be replaced ; ordrng 1 12400035 (igniter,oven)"
Near Englewood, OH 45322
Shaun S
Job Details: 03/16/2020
MICROWAVE WHIRLPOOL WMH1164XWS1 "Found no power to turntable motor and light fixture bad, both needs replaced ; ordrng 1 LIGHTFIXTURE and 1 MAINBOARD"
Near Xenia, OH 45385
Kevin
Job Details: 03/16/2020
REFRIGERATOR FRIGIDAIRE LFSS2612TE3 "Installed new auger motor and seal liner and found purple wire in wiring harness has no continuity thru it needs new wiring harness; ordrng 1 5304521765 (WIRING HARNESS), used 1 242221501 (AUGER) from stock"
Near Liberty Township, OH 45044
Steve G
Job Details: 03/16/2020
FREEZER WHIRLPOOL WRS588FIHV00 Unit is not cooling. Found that the unit is not going into defrost mode. ; ordrng 1 W10857624 (HEATER) and 1 W11089236 (cntrl-elec)
Near Miamisburg, OH 45342
Shawn H
Job Details: 03/16/2020
REFRIGERATOR FRIGIDAIRE FGSC2335TFA "Upon arrival customer showed me items in crisper drawer that are frozen. No complaints of items freezing on top shelf near damper though. Ran unit through diagnostics to check operation. Damper is opening and closing fine, evap fan is running properly on both speeds. Checked chill drawer adjuster to make sure it’s sealing well and it is. Can feel cold air coming through return port on bottom left side of crisper where items are freezing. Temps set at 37 and 0. Sensors show good through diagnostics. Temp in freezer at 36 degrees and freezer at 15. Control shows it as reading around 4 degrees. Sensor isn’t shorted. Not getting 5vdc to freezer temp sensor from main control as tech sheet states I should. Unit needs control and freezer temp sensor. Unit isn’t reading freezer temp and over cooling allowing cold air to seep into crisper area from return. ; rqstng P&A on 1 11111FREEZERTHERMISTOR (11111FREEZER THERMISTOR ) and 1 5304521260 (MAIN PCB)"
Near Eaton, OH 45320
Shawn H
Job Details: 03/16/2020
REFRIGERATOR BO AMANA ...... Unit needs both gaskets. Spoke with customer and she wants me to see if there is any availability for the fresh food gasket. She may not want either if it’s truly unavailable. Will get with Shari on Monday. ; ordrng 1 12550104Q (GASKET FF)
Near Urbana, OH 43078
Steve
Job Details: 03/16/2020
WASHER SPEED QUEEN AWNE9RSN115TW01 Balance ring came loose from tub and damaged tub cap; ordrng 1 XXX (BALANCE RING) and 1 XXX (TUB CAP)
Near Dayton, OH 45426
Shawn H
Job Details: 03/16/2020
REFRIGERATOR MAYTAG MFI2569YEM0 "Unit is 11 years old in kitchen. Upon arrival customer stated that lights on U/I would flash intermittently at times but come back on. U/I lights went out last night and cooling stopped then as well. Checked unit and have proper voltage to the control 121vac but do not have voltage to any outputs. No voltage to display, or motors. Sensors test good. Unit needs main control. Customer recently had appliance moved back home from storage after the tornado last May. Since then the unit has had issues with the display flashing intermittently. Possible that a power surge during the storm damaged control. Please order and mail out invoice. ; ordrng 1 W10312695 (cntrl-elec)"
Near Dayton, OH 45459
Tim
Job Details: 03/16/2020
DISHWASHER KITCHEN AID KDTE304GPS0 "Replaced upper left track. Replaced lower roller wheels. And replaced upper rack. This is a remodel in the builders are constantly in and out. I told him we would just drop the upper rack off at the house and let him now. Do not schedule this as a call when the part comes in set in up as a pseudo.; ordrng 1 W11027154(TS) (dishrack), pckd up 4 W10195416V (dish rack wheel)s and 1 W11259785 (track)"
Near Middletown, OH 45042
Steve G
Job Details: 03/16/2020
DISHWASHER LG LDF7774ST Customer states the unit is not washing and had an error code of AE; rqstng P&A on 1 1111 (COMPLETE SUMP ASSY)
Near Xenia, OH 45385
Kevin
Job Details: 03/16/2020
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Installed new cont and the adapter per service bulletin and checks ok
Near Dayton, OH 45415
Tim
Job Details: 03/13/2020
COOKTOP KITCHEN AID KECC568GBT0 Attempted to replace element and found that control was shorted out also. Control is no longer available. No repair.
Near Dayton, OH 45406
Tim
Job Details: 03/13/2020
DRYER LG DLE7300VE Checked dryer over it heats well on all cycles and the internal vents are clean. Instructed customer to check venting because she’s says it takes multiple cycle to dry the unit.