Service History 171 - Authorized Service

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRS6LR5EM6

Near Springfield, OH 45505

Shawn H

Job Details: 01/06/2023

"Unit is 16 years old in the kitchen. Customer states that freezer is weak cooling and the fresh food side isnt cooling at all. Inspected freezer section and found the evaporator frosted over. Unit isnt defrosting. Thawed out defrost thermostat; it is shorted open. Forced unit into defrost and heater has voltage to it and through it. Heater and defrost control are good. Customer also states that the fresh food door wont stay open or closed. Found cam closer worn out. Unit needs defrost thermostat, and cam closer. Advised customer to unplug unit 48 hours before tech is scheduled to thaw. ; ordrng 1 5303918214 (Defrost thermostat) and 1 240328203 (Hinge bearing) and 1 240457701 (Cam closer)"

We serviced a

WHIRLPOOL RANGE - GAS

Model WFG550S0HZ1

Near Lebanon, OH 45036

Steve G

Job Details: 01/06/2023

Bake will preheat but when It tries to relight it just clicks. ; schdld next appmnt for 1/9 MON AM

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GRMC2273BF

Near Loveland, OH 45140

Charles

Job Details: 01/06/2023

"Unit boards flashing. Tried resetting in diagnostics and unplugging unit. No gain. Ordering part for repair . ; rqstng P&A on 1 5304529567 (Board) and 1 5304529532 (Main control) and 1 5304523011 (Light)"

We serviced a

SAMSUNG REFRIGERATOR

Model RF28R7351SG/AA

Near Englewood, OH 45322

Kellen

Job Details: 01/06/2023

Inspected the unit and found a sealed system leak. Ordering Parts. ; ordrng 1 DA62-04309F (Filter dryer)

We serviced a

WHIRLPOOL WASHER

Model GTUP270EM1WW

Near Covington, OH 45318

Ron M.

Job Details: 01/06/2023

Ran tests found motor locked up shorting out control board.

We serviced a

SAMSUNG REFRIGERATOR

Model RF267AERS/XAA

Near Dayton, OH 45440

Tim

Job Details: 01/05/2023

Disassembled and repaired ice maker bucket. Checks ok

We serviced a

LG WASHER

Model WM8000HVA

Near Beavercreek, OH 45430

Tim

Job Details: 01/05/2023

Replaced cold water valve due to leaking. Checks ok.; used 1 5220FR2075L (WATER VALVE) from stock

We serviced a

SPEED QUEEN DRYER

Model ADE4BRGS177TW01

Near Kettering, OH 45429

Tim

Job Details: 01/05/2023

Straightened down and adjusted door strike and latch so door closed easier. Checks ok

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GRSC2352AF0

Near Dayton, OH 45419

Tim

Job Details: 01/05/2023

Replaced icemaker checks ok ; used 1 243297613 (ICE MAKER) from stock

We serviced a

KENMORE WASHER

Model 110.8287412

Near Dayton, OH 45416

Tim

Job Details: 01/05/2023

Fixed lid switch checks ok.

We serviced a

KENMORE DISHWASHER

Model 665.13409N411

Near Dayton, OH 45415

Tim

Job Details: 01/05/2023

Cleared drain line checks ok

We serviced a

GE RANGE

Model JB256DM2BB

Near Dayton, OH 45402

Tim

Job Details: 01/05/2023

Adjusted burner, all checks okay

We serviced a

WHIRLPOOL DISHWASHER

Model WDF730PAYW7

Near Dayton, OH 45404

Tim

Job Details: 01/05/2023

Adjusted door and instructed customer leak under sink isnt related to dishwasher.

We serviced a

GE WASHER

Model GTWN5550D1WW

Near Huber Heights, OH 45424

Tim

Job Details: 01/05/2023

Tightened down transmission pulley. Checks ok

We serviced a

KENMORE WASHER

Model 110.2110201

Near Xenia, OH 45385

Tim

Job Details: 01/05/2023

Replaced shorted actuator and reprogrammed unit. Checks ok ; used 1 W10006355 (ACTUATOR) from stock

We serviced a

KENMORE WASHER

Model 110.2600201

Near Dayton, OH 45440

Tim

Job Details: 01/05/2023

Freed up stuck bearings and reprogrammed unit. Checks ok.

We serviced a

FRIGIDAIRE RANGE

Model PLEF398CCD

Near Bellbrook, OH 45305

Sam

Job Details: 01/05/2023

Inspected the unit and found the terminal block damaged which caused damage to the bake element thermostor convection fan and wiring behind the unit. Due to the short an extensive damage to the back of unit the tech would not be able to repair. Called American home shield and advise the unit is not repairable. Auth#107JRAI

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHS2655PF4

Near Troy, OH 45373

Shawn H

Job Details: 01/05/2023

Installed parts listed, all checks okay

We serviced a

MAYTAG WALL OVEN

Model RBS275PDB14

Near Troy, OH 45373

Shawn H

Job Details: 01/05/2023

"Customer states that unit is not heating correctly. Tested bake element, broil element , and temperature sensor. All test good. Voltage to the unit is correct. Ran unit to test. Unit got to 350 in 12 minutes. Allowed unit to cycle to get average temperature. Unit continued to cycle on/off to maintain temperature. Temperature averages out to 367. Well within range for set temp. Unable to duplicate concern of not heating properly. If issue reoccurs it is most likely the control. Control is no longer available."

We serviced a

SAMSUNG DISHWASHER

Model DW80K7050UG/AA

Near Troy, OH 45373

Shawn H

Job Details: 01/05/2023

Installed new gasket and ran to check for leaks. All ok. Unit operates as it should.

We serviced a

WHIRLPOOL WASHER

Model WTW6600SW1

Near Troy, OH 45373

Shawn H

Job Details: 01/05/2023

"Installed new bearings, calibrated control, and ran to test. No leaks and unit is quiet again. Advised customer to run tub clean cycle using Affresh cleaner."

We serviced a

LG WASHER

Model WM8100HVA

Near West Liberty, OH 43357

Ron M.

Job Details: 01/05/2023

Ran test cycle with towels found unit going out of balance. Adjusted feet ran test checked good.

We serviced a

GE REFRIGERATOR

Model PYE22KSKLSS

Near Clearcreek Township, OH 45458

Sam

Job Details: 01/05/2023

Made adjustments to the temperatures and more than by adding some lubricant. Reset the control board and ran a test cycle and from the thermistor reading correctly and the fan running up to high speed. Unit is functioning properly and reset temperatures. All checks OK

We serviced a

MAYTAG WASHER

Model MVWB765FW1

Near Dayton, OH 45458

Sam

Job Details: 01/05/2023

Inspected the unit and found lid locked and the unit not powering on. Reset the unit and attempted to enter diagnostics with no response from the control or display. Removed the top panel and found water damage on the control and display along with what appeared as burn marks on the inner display and control from the board shorting out. Provided info and parts needed to AHS and they declined coverage for the repair. They advised they were going to notify the customer of coverage issues. Auth#107AJBL

We serviced a

MAYTAG WASHER

Model MAH6500AWQ

Near Dayton, OH 45458

Sam

Job Details: 01/05/2023

"Inspected the unit and found the gearcase damaged and making a grinding sound when attempting to spin it. But the gear case in the inner baskets are showing no longer available from the manufacture. Recommended the customer to just replace the unit as the cost for repair would not be worth it even if you can find it from a third-party supplier."

We serviced a

GE MICROWAVE

Model JVM3160DF2WW

Near Springboro, OH 45066

Sam

Job Details: 01/05/2023

Inspected unit and found failed fuse and door switches. Replaced parts and ran a test cycle and the unit is now functioning properly. While running a test cycle found the ceiling lights in the kitchen starting to dim. Advised the customer that the microwave should be on a dedicated breaker and that future coverage of the unit may be avoided if the unit is not placed on a separate breaker. All other checks ok ; used 1 5304509451 (FUSE) from stock

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GRSC2352AF

Near Liberty Township, OH 45044

Sam

Job Details: 01/05/2023

"Inspected the unit and found cracking in the linear on the both the freshfood and freezer sides. Photos taken. Temps around the cracks at 27-29 degrees with no fan running and the temp in the freshfood section set at 39. Other food products on the top shelf at 39 but anything close to the middle wall is freezing. Liquid and sour cream completely frozen and they are beside the wall. All other fans, thermistors, and thermostats functioning properly. Called techline and advised of the issues, emailed photos, ticket # 86027853. Advised the customer to use the ticket number and call Frigidaire customer service for evaluation."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Liberty Township, OH 45044

Sam

Job Details: 01/05/2023

"Inspected unit and found the water line going to the icemaker partially frozen not allowing to fill with water. Cleared the line and replaced two light modules. Ran a test cycle unit filled with water, while in diagnostics checked the motor and thermistor and everything with the icemakers reading correctly. All checks OK; used 2 W10695459 (MODULE) from stock"

We serviced a

LG LAUNDRY CENTER

Model WM3997HWA/01

Near Miamisburg, OH 45342

Sam

Job Details: 01/05/2023

Inspected the unit and found lint all around the drain pump blade. Removed the drain pump and cleared the line. Ran a test cycle and the unit ran without any issues. All checks ok

We serviced a

SAMSUNG MICROWAVE OVEN

Model ME17R7021ES

Near Greenville, OH 45331

Kellen

Job Details: 01/05/2023

Inspected the unit and found that the hinge spring had fallen off track. Secured hinge spring. Ran a test cycle. All checks OK

We serviced a

SAMSUNG REFRIGERATOR

Model RF260BEAEWW/AA

Near Xenia, OH 45385

Kevin

Job Details: 01/05/2023

Unit was in demo mode reset unit

We serviced a

SAMSUNG REFRIGERATOR

Model RF27T5501SG/AA

Near Bellbrook, OH 45305

Kevin

Job Details: 01/05/2023

Tightened the screw to freezer door handle

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZDW00

Near Dayton, OH 45420

Kevin

Job Details: 01/05/2023

Unit has refrigerant leak not economical to repair

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1814WW2

Near Franklin, OH 45005

Kevin

Job Details: 01/05/2023

Pressurized captube going into cabinet called techline-Russell-case#86026836 gave customer the case #

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Dayton, OH 45431

Kevin

Job Details: 01/05/2023

Unit had previous company install compressor and unit is non repairable due to internal refrigerant leak called Ast-Jetson-

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HMEDBSR/AA

Near Cable, OH 43009

Ron M.

Job Details: 01/05/2023

Ran tests inspected unit all fans clear no frost buildup. No issue with ice maker found. Could not duplicate sounds. Advised customer to record any noise from unit and to call back in.

We serviced a

SAMSUNG RANGE

Model NE594R0ABSR/AA

Near Arcanum, OH 45304

Kellen

Job Details: 01/05/2023

Inspected the unit and found a failed control board and broil element. Control is no longer available.

We serviced a

KITCHEN AID DISHWASHER

Model KDTE234GPS0

Near Laura, OH 45337

Kellen

Job Details: 01/05/2023

Inspected the unit and found it working as it should upon arrival. All checks OK

We serviced a

FRIGIDAIRE FREEZER

Model FFFU20F2VW0

Near West Milton, OH 45383

Kellen

Job Details: 01/05/2023

Inspected the unit and found that the magnet wasnt lining up with the door indicator. Made adjustments to the magnet. All checks OK

We serviced a

GE RANGE

Model JSP28G0P2BG

Near West Milton, OH 45383

Kellen

Job Details: 01/05/2023

Inspected the unit and found a failed bake element. Replaced element with truck stock. Ran a test cycle. All checks ok; used 1 WB44K5010 (Element) from stock

We serviced a

SAMSUNG WASHER

Model WA44A3405AP

Near Greenville, OH 45331

Kellen

Job Details: 01/05/2023

Inspected the unit and found that it was off-balance a good deal. Balanced out the unit. Re-calibrated the control. Found error codes for an unbalanced load. Cleared error codes. Ran a test cycle. All checks OK

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRSS2323AW0

Near Batavia, OH 45103

Charles

Job Details: 01/05/2023

Installed sensor. Checked ok

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRSS2623AS1

Near Loveland, OH 45140

Charles

Job Details: 01/05/2023

Unit operates as designed. All checked ok.

We serviced a

SAMSUNG REFRIGERATOR

Model RF27T5241SR/AA 0E

Near West Chester Township, OH 45069

Charles

Job Details: 01/05/2023

Fixed water line on top of fridge. Line wasnt in coupler correctly.

We serviced a

SAMSUNG DRYER

Model DV42H5200EP/A3

Near Greenville, OH 45331

Kellen

Job Details: 01/05/2023

Inspected the unit and found a failed tension pulley. Replaced pulley with truck stock. Serviced all support wheels. Ran a test cycle. All checks OK; used 1 DE634A (IDLER PULLEY) from stock

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FPRU19F8WF3

Near Vandalia, OH 45377

Shawn H

Job Details: 01/05/2023

Customer states that the unit has frost built up on the evaporator cover. Inspected unit and found frost on the evaporator on the right side only. Thawed ice and removed evaporator cover. Evaporator has a large ball of ice on the right side and no frost elsewhere. Unit has a leak in the sealed system. Unit needs drier filter and leak checked. Unit is built in and bolted to the freezer. ; ordrng 1 A19676501 (R600 Drier)

We serviced a

SAMSUNG RANGE

Model NE63T8511SS

Near Xenia, OH 45385

Tim

Job Details: 01/05/2023

Getting estimate for control; rqstng P&A on 1 ####(callme) (Control)

We serviced a

SPEED QUEEN DRYER

Model ADE4BRGS175TW01

Near New Weston, OH 45348

Amber

Job Details: 01/05/2023

Installed new parts. All checks ok.

We serviced a

SPEED QUEEN WASHER

Model AWNE9RSN116TW01

Near Versailles, OH 45380

Amber

Job Details: 01/05/2023

"Inspected unit and found the unit working properly. Found no leaks when unit was out into a cycle. Unit filled, agitated, drained and spun without any issues or leaks. All checks ok."

We serviced a

GE MICROWAVE

Model JVM6175EK2ES

Near Piqua, OH 45356

Ron M.

Job Details: 01/05/2023

"Unit is 4 yrs old in kitchen. Ran tests found door switches faulty, humidity sensor faulty.; ordrng 1 JVM6175EK2ES (Sensor) and 1 JVM6175EK2ES (Holder sensor) and 2 JVM6175EK2ES (Switch)s and 1 JVM6175EK2ES (Switch) and 1 JVM6175EK2ES (Holder)"

We serviced a

ELECTROLUX HOME LAUNDRY - E

Model EFLS627UTT0

Near Lebanon, OH 45036

Sam

Job Details: 01/05/2023

"Inspected the unit and found the hose and gasket from the dispenser assembly to the tub damaged. Provided estimate and the customer approved. Ordering parts.; ordrng 1 134625700 (Gasket, clamp , and hose)"

We serviced a

FRIGIDAIRE ELECTRIC RANGE

Model GCRE3060AFG

Near Middletown, OH 45042

Sam

Job Details: 01/05/2023

Inspected the unit and found the clock not keeping the correct time. Ordering control board.; ordrng 1 5304523298 (Control)

We serviced a

BOSCH REFRIGERATOR

Model B36CL80SNS/07

Near Troy, OH 45373

Shawn H

Job Details: 01/05/2023

"Customer states that freezer door doesnt close properly, ice maker produces too much ice, and ice bin drawer roller is broken. Inspected unit and found excessive play in the freezer rails, ice maker bail arm is short, and ice drawer roller broke from drawer. Unit needs ice maker, drawer and rails. ; ordrng 1 11030666 (Drawer) and 1 12028493 (Ice maker) and 1 11030552 (Guide right) and 1 11030551 (Guide left) and 1 11030543 (Rail left) and 1 11030545 (Rail right)"

We serviced a

GENERAL ELECTRIC REFRIGERATOR

Model GFE29HMEFES

Near Troy, OH 45373

Shawn H

Job Details: 01/05/2023

"Customer states that the ice and water buttons are stuck. Also they state it makes a loud sound intermittently when running. Inspected unit and found button broken, switch behind the button is stuck. Unit needs display board and assembly. Ran all fans but no noise. Compressor is running quietly. Cycled both ice makers and they are normal. Unable to duplicate concern of noise. ; ordrng 1 WR17X13155 (Display assembly) and 1 WR55X11144 (Display board)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ02

Near Tipp City, OH 45371

Shawn H

Job Details: 01/05/2023

Customer states that led panel in the FF section is dim. Inspected assembly and found correct voltage to it. LED panel is shorting out. Also found door gasket torn on the right door allowing air leakage. Unit needs LED assembly and door gasket. ; ordrng 1 W11527432 (LED assembly) and 1 W10830274 (Door gasket)

We serviced a

KITCHEN AID REFRIGERATOR-SID

Model KRSC703HPS00

Near Mason, OH 45040

Charles

Job Details: 01/05/2023

Unit ice maker not making ice. Some ice build up in water chute. Needs parts for repair.Also when working its intermittent.; rqstng P&A on 1 W10873791 (Ice maker) and 1 W11172798 (Control main) and 1 WPW10341320 (Valve) and 1 WPW10238100 (Valve) and 1 W11340158 (Ui)

We serviced a

SPEED QUEEN WASHER

Model AFNE9BSP116TW13

Near Arcanum, OH 45304

Kellen

Job Details: 01/05/2023

Inspected the unit and found a failed door latch. Ordering part. ; ordrng 1 803920 (Door latch)

We serviced a

UNKNOWN RANGE

Model PRD366WGU/01

Near Covington, OH 45318

Kellen

Job Details: 01/05/2023

Installed parts. Still having electronic issues. Ordering parts. ; saved tckt

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near Bellefontaine, OH 43311

Ron M.

Job Details: 01/05/2023

"Ran test cycle with towels, found transmission and splutch grinding causing noise.; ordrng 1 W11454734 (Transmission) and 1 W11481722 (Shifter) and 1 W10721967 (Splutch)"

We serviced a

SAMSUNG REFRIGERATOR

Model RF27T5241SR/AA

Near Bellefontaine, OH 43311

Ron M.

Job Details: 01/05/2023

Ran tests found ice maker shorted out causing no ice issue. Control not always sending power to ice maker.; ordrng 1 DA92-01199F (Pcb) and 1 DA97-15217D (Ice maker)

We serviced a

MAYTAG WASHER

Model MVWC415EW0

Near Piqua, OH 45356

Ron M.

Job Details: 01/05/2023

Ran tests found inlet valve faulty causing low to no fill.

We serviced a

ELECTROLUX DRYER

Model EFME617SIW0

Near Ansonia, OH 45303

Amber

Job Details: 01/05/2023

Inspected unit and found unit would only run for about 2-3 seconds then shut down. Put unit into diagnostic mode and found e61 for heater relay issue. Took the top off of the unit and found a large black spot. Found heater relay on the control board melted and burnt. Informed customer that I would need that control in order to run the unit to test if anything else was bad. Ordering part. ; ordrng 1 5304505522 (Main control board)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHB2868TF3

Near New Weston, OH 45348

Amber

Job Details: 01/05/2023

Installed new parts. Mullion wiring broke as soon as I took it off of old door. Ordering part. ; rqstng P&A on 1 242036303 (Mullion)

We serviced a

LG MICROWAVE OVEN

Model LMV2031BD/00

Near Rossburg, OH 45362

Amber

Job Details: 01/05/2023

Installed new parts. Microwave still not heating. Ordering part. ; rqstng P&A on 1 Acm74119046 (Control board)

We serviced a

BOSCH DISHWASHER

Model SHXM98W75N/13

Near Dayton, OH 45414

Tim

Job Details: 01/04/2023

Reprogrammed control and cleared error. Checks ok

We serviced a

SAMSUNG MICROWAVE

Model ME21M706BAS/AA

Near Dayton, OH 45424

Tim

Job Details: 01/04/2023

Replaced all the parts listed and unit started heating and then the transformer started smoking and it stopped heating. Unit now potentially needs transformer and wire harness. No repair

We serviced a

LG WASHER

Model WT4870CW

Near Dayton, OH 45431

Tim

Job Details: 01/04/2023

Replaced clamps on drain hose. Tested unit checks ok

We serviced a

GE DISHWASHER

Model GDT535PSM4SS

Near Beavercreek Township, OH 45434

Tim

Job Details: 01/04/2023

Fixed door latch so it wasnt dragging on console when closing.

We serviced a

LG DRYER

Model DLE5977W

Near Dayton, OH 45440

Tim

Job Details: 01/04/2023

Checked unit over found shorted motor. Unit needs new motor. No repair as of yet.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRSS2623AB1

Near Dayton, OH 45429

Tim

Job Details: 01/04/2023

Checked unit over found that the unit was leaking from the water line. Repaired water line. Tested checks ok

We serviced a

GE REFRIGERATOR

Model GZS22IYNRHFS

Near Troy, OH 45373

Shawn H

Job Details: 01/04/2023

Customer states that the ice maker is slow to produce ice. They havent noticed any cooling issues. They stated the control does show temp fluctuations on the freezer side. Temps are good and unit is cooling fine. Ice maker heater is shorted keeping it from cycling. Replaced ice maker and verified operation. All ok. Advised customer that unit will fill the ice bucket in 24-48 hours.

We serviced a

SPEED QUEEN WASHER

Model AWN63RSN115TW01

Near West Milton, OH 45383

Shawn H

Job Details: 01/04/2023

Customer states that unit wont fill in the rinse cycle. No issues in the wash cycle. Customer uses mostly warm or cool setting. Inspected water valve and found signs of rust buildup on the cold side. This will prevent the unit from filling in rinse. When using warm and cool setting the unit uses mostly hot water. This is why she never had issues in wash. Replaced water valve and ran unit to test. Unit fills as it should.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRSS2623AB0

Near Dayton, OH 45406

Shawn H

Job Details: 01/04/2023

Installed all provided parts and verified correct operation. Advised customer that unit should be back to normal in 24 hours. All ok.

We serviced a

GE DISHWASHER

Model GDT535PSM4SS

Near Beavercreek Township, OH 45434

Tim

Job Details: 01/04/2023

Installed control panel cover. Checks ok

We serviced a

KENMORE RANGE

Model 790.756037

Near Brookville, OH 45309

Tim

Job Details: 01/04/2023

Checked unit over found unit has shorted main control throwing f10 error code. Needs new control. Customer thinking about repair

We serviced a

WHIRLPOOL DISHWASHER

Model GU2275XTVYO

Near Clayton, OH 45315

Tim

Job Details: 01/04/2023

Fixed door latch checks ok .

We serviced a

FRIGIDAIRE WALL OVEN

Model RBH-53

Near Union, OH 45322

Tim

Job Details: 01/04/2023

Checked unit over found shorted terminals on element. Replaced elements and terminals. Checks ok

We serviced a

KENMORE DISHWASHER

Model 58715269900A

Near Springboro, OH 45066

Sam

Job Details: 01/04/2023

Installed parts listed, all checks okay

We serviced a

SAMSUNG REFRIGERATOR

Model RF220NCTASR/AA

Near Middletown, OH 45042

Sam

Job Details: 01/04/2023

Inspected the unit and found the freezer door handle loose and coming off. Reinstalled handle. All checks OK

We serviced a

SAMSUNG MICROWAVE

Model ME21M706BAG

Near Franklin, OH 45005

Sam

Job Details: 01/04/2023

"Inspected the unit and found the door latch and seal closing up properly and sealing without any issues. Customers concern was the plastic display area towards the right of the microwave. Found the door closing and opening properly, all checks ok. Ticket#4169092432"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHB2868TF5

Near Miamisburg, OH 45342

Sam

Job Details: 01/04/2023

Inspected the unit and found the icemaker not automatically cycling. Found the control and display board not telling the icemaker to start back up again and cycle. Pulled unit and checked the water valve and found one of the lines partially frozen possibly due to insulation/sealed system failure. Contacted 2-10 homebuyers warranty and provided them with information. Unit being sent to replacement options and 2-10 homebuyers warranty will contact the customer. Auth #025445959533

We serviced a

SAMSUNG REFRIGERATOR

Model RF220NCTASR/AA

Near Piqua, OH 45356

Shawn H

Job Details: 01/04/2023

"Customer states that unit is making a vibration noise again. Unit is currently running normal. No abnormal noises. Removed machine compartment cover to inspect. Nothing in the condenser fan, compressor is tight, adjusted clearance of discharge line. It was close to the cabinet and may vibrate under the right conditions. No noise from the evaporator fan or damper motor. Ice maker is off. Noise isnt coming from the valve cycling. Compressor is a multi speed. Suspect that when the unit calls for the compressor to run on high speed that it is vibrating. Currently unable to duplicate concern again."

We serviced a

KENMORE WASHER

Model 79641392510

Near Troy, OH 45373

Shawn H

Job Details: 01/04/2023

Installed all provided parts and verified correct operation. Unit operates as it should. All ok.

We serviced a

GE REFRIGERATOR

Model GFE28GSKJSS

Near Troy, OH 45373

Shawn H

Job Details: 01/04/2023

Installed new control and verified correct operation of unit. All ok.

We serviced a

GE WASHER

Model GFW650SPN2SN

Near Moraine, OH 45439

Sam

Job Details: 01/04/2023

Inspected the unit and found the hot water valve not completely opened made adjustments to the valve ran multiple test cycles and found no other issues. All checks OK

We serviced a

WHIRLPOOL MICROWAVE OVEN

Model WMH78019HZ3

Near Farmersville, OH 45325

Sam

Job Details: 01/04/2023

Inspected the unit and found a stuck keypad on the display board. Reset the board and the wire connections in the door. Ran multiple test cycles and all checks OK.

We serviced a

ROPER DRYER

Model REX5634KQ0

Near Dayton, OH 45417

Sam

Job Details: 01/04/2023

Unit has a short in the wiring and keeps blowing the fuse. Vent lines cleared out. Called American home shield and advised of the issues and they are sending unit to replacement options. Auth #107ALIL

We serviced a

BOSCH MICROWAVE

Model HMC87152UC/01

Near Dayton, OH 45459

Sam

Job Details: 01/04/2023

"Found 3 failed switches. Replaced all checks ok.; used 1 5304509459 (Switch), 1 W10211974 (Switch), and 1 Wb24x10204 (Switch) from stock"

We serviced a

LG WASHER

Model WM3470HVA

Near Dayton, OH 45459

Sam

Job Details: 01/04/2023

Inspected the unit and found the cold water valve leaking on the motor and rotor and shock absorber. Provided information to the customer and they declined repair.

We serviced a

BOSCH DISHWASHER

Model SHP865ZP5N/01

Near Dayton, OH 45459

Sam

Job Details: 01/04/2023

"Inspected the unit and found it not installed properly and leaning towards the front and right and found the drain pump leaking. Cleared debris from drain pump, pulled the unit out from under the counter and cleared water in base, reinstalled unit and resecured legs to the floor and side brackets to the cabinets. Ran to test, cycles and found no other leaks. All checks OK"

We serviced a

BOSCH REFRIGERATOR

Model B36FD50SNS/01

Near Dayton, OH 45429

Kevin

Job Details: 01/04/2023

Installed new boards and ice maker and reset unit

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GRSS2652AF1

Near Xenia, OH 45385

Kevin

Job Details: 01/04/2023

Called techline-Mike- mullion is bowed did video support case # for options #86022539

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Piqua, OH 45356

Ron M.

Job Details: 01/04/2023

Ran tests found bottom pulley loose causing belt damage causing unit not to finish cycle. Replaced belt tightened pulley and checks good .; used 1 W11239857 (Belt) from stock

We serviced a

BOSCH WASHER

Model WFMC1001UC

Near Urbana, OH 43078

Ron M.

Job Details: 01/04/2023

Unit will not drain out found debris inside drain pump also found drain pump propeller was broken, part is no longer available

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFTR1832TP0

Near North Lewisburg, OH 43060

Ron M.

Job Details: 01/04/2023

Ran tests adjusted thermostat and adjusted air flow tested good.

We serviced a

LG WASHER

Model WM2016CW

Near Fletcher, OH 45326

Ron M.

Job Details: 01/04/2023

Customer is getting IE error code. Gave customer estimate shes going to think about the repair

We serviced a

SPEED QUEEN WASHER

Model AWNE92SP113TW01

Near New Paris, OH 45347

Kellen

Job Details: 01/04/2023

"Inspected the unit and found the cold water screen in the line was clogged, not allowing a proper fill, removed line. Removed screen. Cleaned out both screens to the hot and cold and reassembled. Reset control. Ran a test cycle. All checks OK"

We serviced a

GE WASHER

Model PTW600BSR1WS

Near New Paris, OH 45347

Kellen

Job Details: 01/04/2023

Inspected the unit and found that the hot water line was not hooked up. Unit was in a barn. Allowing the cold weather to affect performance. Hooked up hot water line. Ran hot water through the unit. To thaw out any ice that may have formed hindering performance. Ran a test cycle. All checks OK

We serviced a

MAYTAG WASHER

Model MVWC300XW1

Near Hollansburg, OH 45332

Kellen

Job Details: 01/04/2023

Installed parts. Recalibrated. Ran a test cycle. All checks ok; used 1 W10404050 (Latch) from stock

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HFEDBSR/AA

Near Fairborn, OH 45324

Kevin

Job Details: 01/04/2023

Replaced ice maker container and fresh food to reset unit, checks okay

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