We serviced a
KENMORE REFRIGERATOR
Model 106.953258
Near Dayton, OH 45406
Tim
Job Details: 04/20/2021
Checked unit over found that the compressor and fans were not running. Found harness for the hard wires pulled out. Fixed harness and found unit stuck in defrost fixed defrost timer. Instructed customer to plug refrigerator into none GFI outlet. Checks ok
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Huber Heights, OH 45424
Tim
Job Details: 04/20/2021
Replaced water valve. Checks ok
We serviced a
FRIGIDAIRE RANGE
Model FCRC3005AWB
Near Dayton, OH 45424
Tim
Job Details: 04/20/2021
Replaced burner switches. Checks ok; used 2 316436001 (ELEMENT SWITCH) from stock
We serviced a
LG WASHER
Model WM2650HRA
Near Dayton, OH 45410
Tim
Job Details: 04/20/2021
Needs new tub assembly. No repair due to cost.
We serviced a
SAMSUNG WASHER
Model WA400PJHDWR/AA
Near Dayton, OH 45404
Tim
Job Details: 04/20/2021
Unit needs new control and display board due to not responding to any of the settings. Spoke with Rob and they are going to replace the unit
We serviced a
KENMORE DRYER
Model 796.6155361
Near Xenia, OH 45385
Tim
Job Details: 04/20/2021
Cleared out vents and fix sensor wires. Checks OK Rhonda okay'd repair
We serviced a
FRIGIDAIRE WASHER
Model FAFS4474LW0
Near Dayton, OH 45420
Tim
Job Details: 04/20/2021
Fixed water line and drain hose. Replaced control. Checks ok
We serviced a
WASHER LG
Model n/a
Near Dayton, OH 45406
Tim
Job Details: 04/20/2021
Fixed door seal and leaking drain line. Checks ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHI1835VS
Near Sugarcreek Township, OH 45305
Tim
Job Details: 04/20/2021
Installed parts listed in unit still did not function properly. Called Frigidaire and they are putting the unit in for replacement TID84427378....
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2406NS10B
Near Xenia, OH 45385
Tim
Job Details: 04/20/2021
Fixed door latch. Checks ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Troy, OH 45373
Steve
Job Details: 04/20/2021
Installed refrigerator door flapper assembly. Unit is working properly
We serviced a
ROPER WASHER
Model RTW4340SQ0
Near Tipp City, OH 45371
Steve
Job Details: 04/20/2021
Customer noticed unit is leaking water during the rinse cycle, found that when the unit spun out main wash cycle it was causing the tub to tilt forward and rinse water was not able to enter the basket. Adjusted wash basket so that it will stay centered in the cabinet. Unit is filling properly in the rinse cycle. If theres any more service needed on this washer due to the tub movement no further recommendations can be made nor adjustments. The cabinet of the washer is in poor condition and isnt going to withstand any more adjustments due to the conditions.
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Belle Center, OH 43310
Steve
Job Details: 04/20/2021
Dryer does not have sufficient power and unit is wired wrong. Advised customer if the incorrect wiring caused damage to the dryer they would be responsible of all charges.
We serviced a
FRIGIDAIRE WASHER
Model LTF2140ES3
Near Russells Point, OH 43348
Steve
Job Details: 04/20/2021
Installed machine control. Test ran through quick cycle. Filled hot and cold. Ran and unit drained and spun ok.
We serviced a
GE RANGE
Model JP5036DJ2BB
Near Belle Center, OH 43310
Steve
Job Details: 04/20/2021
installed machine relay and power supply boards unit is operating properly
We serviced a
GE REFRIGERATOR BO
Model GFE28HSHFSS
Near Mason, OH 45040
Steve G
Job Details: 04/20/2021
Replaced parts, unit checks ok.
We serviced a
SAMSUNG REFRIGERATOR BO
Model RF31FMEDBSR/AA
Near East Liberty, OH 43319
Steve
Job Details: 04/20/2021
Installed new evaporator cover with defrost sensor and a new main control board. Unit seems to be operating OK
We serviced a
THERMADOR RANGE
Model PRG486JDG07
Near Springboro, OH 45066
Steve G
Job Details: 04/20/2021
"Calibrated the ovens, cycled unit and checks ok. Customer is going to think about cleaning the doors."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Mason, OH 45040
Steve G
Job Details: 04/20/2021
Replaced parts, unit checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM05
Near Mason, OH 45040
Steve G
Job Details: 04/20/2021
Unit is making a noise. Installed new evaporator fan cycled and tested OK
We serviced a
LG DISHWASHER
Model LDP6809BD
Near Franklin, OH 45005
Steve G
Job Details: 04/20/2021
"Customer states that the unit is not drying. Unit is hooked directly up to the hot water heater. Unit is working fine, just had installed, advised customer that the jet dry has to start working and gave her some tips on how to reduce some of the tear drops."
We serviced a
LG RANGE
Model LRE30453ST/00
Near Springboro, OH 45066
Steve G
Job Details: 04/20/2021
Unit is not cooking. Found the relay board is out. Customer is going to repair themselves.
We serviced a
SAMSUNG REFRIGERATOR
Model RS25J500DSR/AA 2
Near Middletown, OH 45044
Steve G
Job Details: 04/20/2021
Customer is going to think about repair. If wants repair please preorder parts and ship to CAP
We serviced a
GE MICROWAVE
Model PEB7226SF1SS
Near Clayton, OH 45315
Shawn H
Job Details: 04/20/2021
Upon arrival customer stated that unit is heating fine now. For the first few uses it would heat but very weak. Since then it has been heating fine. Ran unit to test. It is heating fine and amp draw is good. 14 amps. Cannot duplicate concern of weak heat.
We serviced a
SAMSUNG RANGE
Model FTQ3531WUB/XAA
Near Trotwood, OH 45426
Shawn H
Job Details: 04/20/2021
Upon arrival customer stated that top oven wont come on. Display has power but no function. Inspected unit and found line 2 voltage not present. Unit is only getting 124 vac to line 1. Advised customer to have electrician repair circuit.
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near Trotwood, OH 45426
Shawn H
Job Details: 04/20/2021
"Upon arrival customer stated that unit isnt spinning out clothes and makes a banging noise in spin. Ran diagnostics to check for error. F0E5 off balance, F2E1 stuck button errors present. Inspected unit and found it out of level. This will cause unit to go out of balance and bang in spin. Leveled unit and advised customer on proper load type, size, and selection. All ok. Ok to bill per Chasity."
We serviced a
LG MICROWAVE
Model LMV2031BD/00
Near Englewood, OH 45322
Shawn H
Job Details: 04/20/2021
Installed new fan motor and ran to test. All ok. Unit is heating fine and is quiet.
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC1
Near Springboro, OH 45066
Sam
Job Details: 04/20/2021
"Inspected the unit and found an error code for door lock failure and oversudes while in diagnostic. Ran a manual test cycle and an automatic test cycle and both filled with hot and cold water testing each valve, washed, drained, and spun through the low, medium, and high speed cycles. The customer is using powered amway HE detergent and using 1 scoop which is roughly 2 tbs. I advised the customer to use the affresh cleaning tablets once a month to break down and cleanout the remaining detergent in the unit. No other issues found, the unit is functioning as designed."
We serviced a
BOSCH WASHER
Model WFMC1001UC/06
Near Dayton, OH 45415
Shawn H
Job Details: 04/20/2021
Installed new drain pump and ran to test. Unit is draining and spinning as it should. All ok.
We serviced a
JENNAIR RANGE
Model n/a
Near Middletown, OH 45044
Sam
Job Details: 04/20/2021
"Installed parts, ran a test cycle and all four burners heated on low medium and high. All checks OK"
We serviced a
MIDEA WASHER
Model MLV45N1BWW
Near Waynesville, OH 45068
Sam
Job Details: 04/20/2021
"Inspected the unit and ran a normal load test cycle in the unit filled with both hot and cold water, washed, drained, and spun on low, medium and high. Customer stated when running bedding on heavy duty unit was overfilling. While running the test cycle I found a large amount of soap suds buildup in the unit. I showed this to the customer and advise them that excessive soap suds can mess with the sensors and the unit not be able to determine how much water is in the unit. I advise the customer to use cleaning tablets on a regular basis. Tested the hot and cold water valves and they both open and close properly. Ran a test and found the pressure sensor functioning properly and turning off when the unit was filled to the correct amount of water. I advise the customer on heavy loads if there is blockage in the drain line it can cause the drain line to back up. All checks OK, unit functioning properly at this time."
We serviced a
MAYTAG DRYER
Model MEDB855DC
Near Centerville, OH 45458
Sam
Job Details: 04/20/2021
Installed new drum. Ran a test cycle. All checks OK
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHB2869TF7
Near Franklin, OH 45005
Sam
Job Details: 04/20/2021
Inspected unit and found ice buildup in the drain line of the icemaker section. Cleared drain line and ice build up. Made adjustments to the fan. The fan is now running. Advised customer to wait 24 hours before ice production would return. All checks OK
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFFU20F2VW0
Near Middletown, OH 45042
Sam
Job Details: 04/20/2021
"Inspected unit and found cosmetic damage to the exterior liner on both sides of the unit. The damage appears to be superficial and only dense. Photos taken of the damage. I advised the customer to contact Home Depot about a replacement or a refund due to the unit being damaged upon delivery. Unit functioning properly, all checks OK."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHB2867PFCA
Near Miamisburg, OH 45342
Sam
Job Details: 04/20/2021
Called Lowes extended warranty and spoke with Kent. Provided information on the continued issues with the unit and recommended it be replaced due to it not being repairable. Kent stated he would reach out the the customer in the next 2 business days.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Carlisle, OH 45005
Sam
Job Details: 04/20/2021
Inspected unit and found the door not activating the door switch completely. Installed spacer. Made adjustments to temperatures in the freezer section. All checks OK
We serviced a
GE REFRIGERATOR
Model DFE29JMDJES
Near Greenville, OH 45331
Kevin
Job Details: 04/20/2021
Replaced evaporator fan and cleaned ice from drain pan. Apparently old water filter had been cracked and was leaking contributing to water freezing around evaporator. Unit checks ok. Fan is working.
We serviced a
FRIGIDAIRE RANGE
Model FGES3045KBC
Near Greenville, OH 45331
Kevin
Job Details: 04/20/2021
"Oven off no voltage going to elements. Proceeded to put into bake 350F bake element getting 240V as it should and 120V to convection fan while pre-heating. Once pre-heated unit will not use convection fan but upper cooling fan will run. Explained and showed customer when relay closes sending voltage to element and display will show lower light bar, and go off when not sending voltage. Unit has been functioning ok, and when turned off checked temperature was dropping. Unit checks ok."
We serviced a
WHIRLPOOL RANGE
Model WFC310S0EB3
Near Yorkshire, OH 45388
Kevin
Job Details: 04/20/2021
"Upon arrival when plugging in unit, it immediately gives F9E0 error. Pulled up technician sheet and checked for proper voltages and wiring to terminal block ok. Checked all other connections and looked ok. Called tech line, tech said main control needs replaced. Case #7730549700. Suggested customer call customer service and see if they stand behind the control, unit is located in a finished out building and has only been used a handful of times. Like brand new. Collected service call fee."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Dayton, OH 45416
Kevin
Job Details: 04/20/2021
Installed parts and recharged unit and checks ok.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHB2869TF9
Near Springfield, OH 45503
Kevin
Job Details: 04/20/2021
Adjusted fill tube to the ice maker and checks ok
We serviced a
FRIGIDAIRE FREEZER
Model FFFU13F2VW
Near Trotwood, OH 45426
Kevin
Job Details: 04/20/2021
Installed new upper hinge and gasket is sealing around cabinet, told customer to let set 24 hours for gasket to seal good.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS6LF7JS3
Near Clayton, OH 45315
Kevin
Job Details: 04/20/2021
Found mouse in condensor fan and relay out not kicking on compressor.; used 1 241527806 (Relay) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Bellbrook, OH 45305
Kevin
Job Details: 04/20/2021
Unit has a refrigerant leak could possibly be non repairable, not a good repair due to age of the unit.
We serviced a
SAMSUNG REFRIGERATOR
Model RF323TEDBSR/AA
Near Dayton, OH 45440
Kevin
Job Details: 04/20/2021
No error codes but sounds like customer defrosted, customer going to keep a look out for a new unit.
We serviced a
GE REFRIGERATOR
Model GSE23GGKWW
Near Springfield, OH 45503
Brad Anders
Job Details: 04/20/2021
"Found unit not dispensing cubed ice, found wire stuck in position, repositioned wire, unit checks ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV02
Near Springfield, OH 45503
Brad Anders
Job Details: 04/20/2021
"Installed new ice container and auger motor, unit checks ok."
We serviced a
WHIRLPOOL DRYER
Model WED5100HC0
Near Springfield, OH 45503
Brad Anders
Job Details: 04/20/2021
"Found idler pulley not turning properly, installed new pulley, unit checks ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV00
Near Dayton, OH 45424
Brad Anders
Job Details: 04/20/2021
"Called Lowes, explained that the wiring in the cabinet that is attached to diffuser does not have continuity, the unit cannot be repaired. Talked to Julie at Lowes, they will reach out to the customer within 48 hours with options. Called the customer, let them know that Lowes will contact them."
We serviced a
GE WASHER
Model GTW220ACK6WW
Near Fairborn, OH 45324
Brad Anders
Job Details: 04/20/2021
"Installed new agitator, gearcase, control, speed sensor, and belt, unit checks ok."
We serviced a
WHIRLPOOL RANGE
Model WFE540H0ES0
Near Tipp City, OH 45371
Steve
Job Details: 04/20/2021
Installed new bake element and infinite switch for left front cook top. Bake is working. Cooktop needs additional left front element. ; ordrd 1 W10823727 (LF element) and 1 W10823727 (LF element)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near New Carlisle, OH 45344
Steve
Job Details: 04/20/2021
Refrigerator not running at all. Entered service mode all components checked OK upon exiting service mode entire fridge shut down. Recommend power supply and main control; rqstng P&A on 1 W10830278 (Power supply ..) and 1 W10843055 (Main control..)
We serviced a
LG WASHER
Model WM3050CW
Near Fairborn, OH 45324
Brad Anders
Job Details: 04/20/2021
"Found hall sensor not communicating with control, installed new hall sensor, unit checks ok.; used 1 6501KW2002A (Hall sensor) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC0
Near Miami Township, OH 45150
Shawn H
Job Details: 04/20/2021
"Installed control, calibrated unit and ran to test. Unit still wont agitate. It will spin but clutch will not allow it to agitate. Inspected transmission and clutch. Clutch is installed properly and so is slider. Slider doesnt have much movement to disengage. Unit needs transmission. F7E5 shifter fault, F7E9 locked rotor, ; rqstng P&A on 1 W11455453 (Transmission), ordrng 1 W11455453 (Transmission), states that autho needed"
We serviced a
SAMSUNG DRYER
Model DV331AEW/XAA
Near Lebanon, OH 45036
Shawn H
Job Details: 04/20/2021
Upon arrival customer stated that unit makes a rubbing noise but heats and tumbles fine. Ran to test. Noise is coming from blower housing. Disassembled unit to inspect and found string and pieces of clothes behind blower wheel. They're getting past the lint screen. Screen in unit is not original and has damaged cover. Unit needs lint screen and cover to prevent more clothes from getting behind blower wheel. ; rqstng P&A on 1 DC63-00675A (Filter cover) and 1 DC61-01521A (Lint screen)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS26R4AW2
Near Dayton, OH 45439
Sam
Job Details: 04/20/2021
Inspected unit and found ice buildup on the evaporator cover. Removed the evaporator cover and found an ice ball at the top of the evaporator. Photo attached to the ticket of ice ball. Requesting authorization from warranty company for repair.; rqstng P&A on 1 5304475102 (Compressor and dye filter)
We serviced a
GE RANGE
Model JGSP28SEN3SS
Near West Alexandria, OH 45381
Shawn H
Job Details: 04/20/2021
Upon arrival customer stated that right front burner wont ignite. Ran to test. It is striking but not to the burner. It is shorting to ground. Unit needs igniter. Please order and schedule. ; ordrng 1 WB13K10014 (Electrode)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS6NHAXVK00
Near Englewood, OH 45322
Shawn H
Job Details: 04/20/2021
Upon arrival customer stated that unit hasnt made any ice. Inspected unit and found ice maker not cycling. Has voltage to it. Optic boards are good. Unit needs ice maker under warranty. ; ordrng 1 2198597 (Ice maker(PW))
We serviced a
FRIGIDAIRE DISHWASHER
Model LFID2426TF2A
Near Arcanum, OH 45304
Kevin
Job Details: 04/20/2021
"Ui buttons can depress the wash cycles, but depressing start or choosing options is not working. Start will not go solid green, and or denote to close the door. Ordering new ui and main control, latch. ; ordrng 1 5304518467 (Ui) and 1 5304518470 (Control) and 1 5304527418 (Latch)"
We serviced a
FRIGIDAIRE RANGE
Model FPGF3077QFM
Near Versailles, OH 45380
Kevin
Job Details: 04/20/2021
"Changed out parts, fan still not working called tech line, had me check through connections, checked wire continuity in harness from control to fan and element etc. everything checked out but not getting voltage source sent. Noted when opening oven door light does not come on. Light will work when turned on from switch on ui and when powering on. Door switch has to be reading open. Ordering new door switch per tech line. ; ordrng 1 316445507 (Door switch)"
We serviced a
SAMSUNG MICROWAVE
Model ME21M706BAS/AA
Near Lebanon, OH 45036
Sam
Job Details: 04/20/2021
Installed parts and plug the unit back in. The unit is still displaying error code CF0. Disassembled the top portion of the microwave and found the communication harness running between the control board and the display was not properly secured and was sitting up against the interior lightbulb and burnt part of the harness. Provided information to the customer. Requesting authorization to order parts.; rqstng P&A on 1 1111 (Wire harness between control board and display)
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JV0
Near Springfield, OH 45504
Brad Anders
Job Details: 04/20/2021
"Found element open, installed new element, unit will not bake or broil, ordered control, and thermal fuse.; ordrng 1 W11314391 (Control) and 1 3196548 (Thermal fuse)"
We serviced a
SPEED QUEEN WASHER
Model ATEE9ASP175TW01
Near Springfield, OH 45503
Kevin
Job Details: 04/20/2021
Technician was assigned as a helper;
We serviced a
MAYTAG DRYER
Model MED3500FW0
Near Dayton, OH 45431
Tim
Job Details: 04/19/2021
Replaced door hinge. Checks ok
We serviced a
GE WASHER
Model GTW680BSJWS
Near Dayton, OH 45414
Tim
Job Details: 04/19/2021
Replaced control. Checks ok
We serviced a
LG WASHER
Model WM8100HWA
Near Dayton, OH 45431
Tim
Job Details: 04/19/2021
Cleaned out dispenser and and drain line. Checks ok
We serviced a
SAMSUNG WASHER
Model WF42H5000AW/A2
Near Xenia, OH 45385
Tim
Job Details: 04/19/2021
Disassembled and cleaned out the drain hose and screen. Checks ok. Unit is stacked.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Xenia, OH 45385
Tim
Job Details: 04/19/2021
Replaced broken belt. Checks ok; used 1 341241 (BELT) from stock
We serviced a
SAMSUNG DRYER
Model DV48H7400EW/A2
Near Xenia, OH 45385
Tim
Job Details: 04/19/2021
Replaced idler. Checks ok; used 1 DC93-00634A (IDLER PULLEY) from stock
We serviced a
AMANA WASHER
Model NED4655EW1
Near Xenia, OH 45385
Tim
Job Details: 04/19/2021
Checked unit over found blown thermal fuse and melted wires on heater. Repaired wiring and replaced fuse. Checks ok; used 1 3392519 (FUSE) from stock
We serviced a
FRIGIDAIRE RANGE
Model FEFL7GCA
Near Xenia, OH 45385
Tim
Job Details: 04/19/2021
Adjusted oven temperature because it was off. Recalibrated. Checks ok. If acts up again will need new control and faceplate.
We serviced a
KENMORE OVEN
Model NO MODEL 4/16/21
Near Xenia, OH 45385
Tim
Job Details: 04/19/2021
Fixed broken wire on broil. Checks ok
We serviced a
MAYTAG WASHER
Model MHW5630HC1
Near Urbana, OH 43078
Steve
Job Details: 04/19/2021
Installed parts, unit checks ok.
We serviced a
GE DISHWASHER
Model GDF570SGJ0CC
Near Dayton, OH 45419
Tim
Job Details: 04/19/2021
Replaced shorted control. Checks ok. No screws were in the kick panel when I arrived.; used 1 WD21X24901 (SERVICE MAC) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW8400TW00
Near Dayton, OH 45419
Tim
Job Details: 04/19/2021
Cleared nails out of drain pump and ran through drain and spin. Unit drained fine. If it acts up any more it'll need a new drain pump.
We serviced a
FRIGIDAIRE UPRIGHT / CHEST
Model FGVU17F8QWA
Near Bellefontaine, OH 43311
Steve
Job Details: 04/19/2021
Freezer not cooling. Unit has Freon leak in cabinet. Unit is non repairable. Recommend replacement freezer. Unit 7 yrs old in garage
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBSG/AA
Near Troy, OH 45373
Steve
Job Details: 04/19/2021
"Install new icemaker and sealed ice room with silicone and adjusted waterline; used 1 Da97-15217D (Icemaker), and 1 White Silicone from stock"
We serviced a
GE RANGE
Model JB645DK6WW
Near De Graff, OH 43318
Steve
Job Details: 04/19/2021
Install new glass top
We serviced a
FRIGIDAIRE RANGE
Model FGEF3032MFH
Near Troy, OH 45373
Steve
Job Details: 04/19/2021
Installed new oven light socket. Unit is operating properly
We serviced a
SAMSUNG DISHWASHER
Model DW80M9550US/AA
Near Piqua, OH 45356
Steve
Job Details: 04/19/2021
Replaced parts, unit checks okay.
We serviced a
LG WASHER
Model WM3360HWCA
Near Tipp City, OH 45371
Steve
Job Details: 04/19/2021
Installed new door boot
We serviced a
SAMSUNG REFRIGERATOR
Model RF268ABRS/XAA01
Near Ludlow Falls, OH 45339
Steve
Job Details: 04/19/2021
Reset upper icemaker. Cycled and filled with water. Lower icemaker arm is busted. Installed new icemaker. Unit operating properly ; used 1 DA97-07603B (Icemaker) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV00
Near Ludlow Falls, OH 45339
Steve
Job Details: 04/19/2021
Installed new LED control board and freezer LED light
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7352SG/AA
Near Middletown, OH 45042
Steve G
Job Details: 04/19/2021
Installed new board, unit checks ok.
We serviced a
SAMSUNG REFRIGERATOR
Model RF263TEAESG/AA 04
Near West Chester Township, OH 45069
Steve G
Job Details: 04/19/2021
Unit is not making ice or dispensing water. Found that the unit is not getting water to the unit. Customer has a house plumbing issue.
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Mason, OH 45040
Steve G
Job Details: 04/19/2021
"Unit not getting up to temperature. Customer did make the calibration adjustment, but was not able to test because we got out the next day. Technician verified them and unit is cycling and was slightly higher then what the customer adjusted. Advised customer to adjust down lower. ."
We serviced a
BROAN RANGE HOOD
Model 41.000-L
Near Middletown, OH 45042
Steve G
Job Details: 04/19/2021
"Unit will not start, installed new belt. Cycled. ; used 1 WE12M29 (Belt) from stock"
We serviced a
SAMSUNG DISHWASHER
Model DMT800RHS/XAA
Near Union, OH 45322
Shawn H
Job Details: 04/19/2021
Upon arrival customer stated that unit hasnt been used in a year. It had stopped draining and they stopped using it. They went to run unit but it did not fill. Ran unit in quick wash to test. Wash motor isnt running. Removed semi screen and wash impeller. Impeller was jammed up with scale build up. Reassembled and ran to test. Unit is running as it should and motor is quiet. Machine has lots of scale build up. Advised customer on maintenance to clear scale. If problem reoccurs it will need the wash motor
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Dayton, OH 45415
Shawn H
Job Details: 04/19/2021
"Upon arrival customer stated that unit would start and sense load, fill with water but not advance further. Has done this a few times but hasnt since they've reset the unit. No error codes stored. Ran diagnostics cycle with no issues. Ran load size calibration. Unit ran through calibration fine. Rechecked for error codes. None stored. Unit is spinning out smoothly and agitating fine. All functions work as they should. Unable to duplicate concern. If problem reoccurs it most likely is a control issue."
We serviced a
SAMSUNG DRYER
Model DV42H5200EW/A3
Near Dayton, OH 45402
Shawn H
Job Details: 04/19/2021
Upon arrival customer stated that unit makes a squealing noise after running for awhile. Inspected unit and found right rear roller loose. Replaced roller and cleared unit of lint. Ran to test, no more noise. All ok. Please mail out receipt. ; used 1 DC97-16782A (Roller) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model DU1010XTXQ3
Near Dayton, OH 45414
Shawn H
Job Details: 04/19/2021
Upon arrival customer stated that unit has a garbage odor to it. They have cleaned the sump area and used cleaning tablets on a regular basis. Inspected drain line and it appears clean. Odor is coming from the house drain. It is slow to drain and causing an odor. Advised to run drains to clear.
We serviced a
WHIRLPOOL WASHER
Model WFW6620HW
Near Waynesville, OH 45068
Sam
Job Details: 04/19/2021
"Inspected unit and found an error code for off-balance load detected. Ran a test cycle in diagnostics and the unit filled with water, washed, drained, and spun without any issues. I advised that due to the unit being on a pedestal and not being against the dryer or wall that it is normal to see this error code and heavy vibrations. All checks ok."
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Waynesville, OH 45068
Sam
Job Details: 04/19/2021
Inspected the unit and found a failed cold water valve and an error code for oversuds. Replaced the water valve and advised the customer to use no more than 2tbs of detergent. All other checks ok.; used 1 W11038689 (WATER VALVE) from stock
We serviced a
WHIRLPOOL RANGE
Model RF388LXGQ
Near Centerville, OH 45459
Sam
Job Details: 04/19/2021
"Inspected the unit and found all 4 burners heating to the correct temperature on low, medium, and high. Tested the control board and it responded properly without any issues. Ran a test cycle on bake at 350 degrees. The oven preheated and temperature read in range for a 350 bake cycle. Ran a test cycle on broil and temperature read in range for broil on high. Door making a squeaking noise when opening and closing. This is normal for the age of the unit. I advised the customer they could apply some wd40 to see if the sound goes away. All other checks ok."
We serviced a
SAMSUNG WASHER
Model WF306LAW/XAA
Near Centerville, OH 45459
Sam
Job Details: 04/19/2021
Inspected the unit and could hear the gear case making a loud grinding noise during the spin cycle. Provided information to the customer. The customer declined any repair due to age of the unit.
We serviced a
SAMSUNG REFRIGERATOR
Model RF25HMEDBSR/AA
Near Dayton, OH 45429
Sam
Job Details: 04/19/2021
Inspected the unit and found the display showing -8?. The customer had power freeze on. Removed power freeze. Made adjustments to the temperature in the freezer section. All checks OK
We serviced a
WHIRLPOOL WASHER
Model WFW5090GW
Near Middletown, OH 45044
Sam
Job Details: 04/19/2021
"Inspected the unit and found the pressure sensor hose disconnected and leaking water underneath unit. Reattached hose to the pressure sensor. Ran a test cycle unit filled with water, washed, drained, and spinned without any issues. All checks OK."
We serviced a
GE MICROWAVE
Model JVM6175RF1SS
Near Franklin, OH 45005
Sam
Job Details: 04/19/2021
"Inspected the unit and found the door switches failed. Installed new switches. All checks ok. The unit is seven years old and located in the kitchen; used 2 5304509459 (Door switch), and 1 5304509460 (Switch) from stock"
We serviced a
KENMORE WASHER
Model 110.2253251
Near Arcanum, OH 45304
Kevin
Job Details: 04/19/2021
"Customer claims squeaking noise upon going into and during spin cycle. Put unit into a spin mode, unit did squeak noticed that went away when pressing on unit, then when off it would squeak, physically moved unit to adjust, and squeak went away. Had customer put in load of towels to rinse and spin to check. Unit checks ok."
We serviced a
SAMSUNG REFRIGERATOR
Model RF260BEAEBC
Near Dayton, OH 45458
Sam
Job Details: 04/19/2021
Inspected unit and found the fresh food evaporator drain line frozen over. Remove the evaporator cover and cleared off the ice around the evaporator and the drain line. Installed New adjusted heater in the line. Reinstalled evaporator cover and used permagum to seal cracks on the back liner. All checks OK