Near Laura, OH 45337
Shawn H
Job Details: 05/22/2020
WASHER SAMSUNG WV55M9600AV/A5 Upon arrival customer stated they had cleared the drain pump screen but could not get it to seal. Removed drain screen and cleared pump. Reinstalled screen and ran unit to test. No more leaks from pump screen. No 5C error either. Ratchet mechanism on front of the screen is stripped and won’t loosen. Unit needs pump screen. Samsung ticket #4152885088; ordrng 1 DC97-16991A (FILTER SCREEN)
Near Dayton, OH 45406
Kevin
Job Details: 05/22/2020
REFRIGERATOR SAMSUNG RB195ACPN/XAA Called techline and spoke to Elvis-FZ temp sencor not reading properly ; ordrng 1 DA32-00024V (FZ SENCOR )
Near Fairborn, OH 45324
Brad Anders
Job Details: 05/22/2020
REFRIGERATOR WHIRLPOOL WRF560SEYM04 "Found user interface not cycling defrost on properly. Ordered user interface. Located in the kitchen, manufactured 7/2015.; ordrng 1 W11082783 (cntrl-elec)"
Near Dayton, OH 45424
Brad Anders
Job Details: 05/22/2020
MICROWAVE GE PVM1790DR1BB "Found door switches not closing properly, ordered holder and switches. Located in the kitchen, manufactured 2/2012.; rqstng P&A on 1 WB10X21789 (holder asm locker)"
Near Huber Heights, OH 45424
Brad Anders
Job Details: 05/22/2020
OVEN FRIGIDAIRE MGF354BFWA "Found clock/timer control not adjusting properly, lights not working. Ordered clock timer. Located in the kitchen, manufactured over 20 years ago.; rqstng P&A on 1 316101102 (clock)"
Near Springfield, OH 45504
Brad Anders
Job Details: 05/22/2020
REFRIGERATOR SAMSUNG RF23J9011SR/AA "Found ice room frozen, called Techline, talked to Patrick, they suggested replacing the auger motor assembly. Ordered auger assembly. ; ordrng 1 DA97-12540K (AUGER)"
Near Dayton, OH 45424
Brad Anders
Job Details: 05/22/2020
REFRIGERATOR SAMSUNG RF25HMEDBSG/AA "Found icemaker freezing up, ordered icemaker service kit. Located in the kitchen, manufactured 4/2017.; rqstng P&A on 1 DA82-02695A (SERVICE KIT)"
Near Kettering, OH 45429
Tim
Job Details: 05/21/2020
REFRIGERATOR KENMORE 106.5113921 Checked unit over found that the icemaker had produce no ice. Put unit into diagnostics and manually forced icemaker to cycle. Icemaker would not cycle was not getting 120 V to the icemaker. Checked connection at the bottom of the door and connection was good we did not have 120 V at the bottom of the door. Main control tested good and was sending power. Unit has a broken wire running through the bottom portion of the cabinet. No repair possible. Auth by kiyra.
Near Beavercreek, OH 45431
Tim
Job Details: 05/21/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Adjusted freezer fan and. Hanged defrost settings. Checks ok
Near Dayton, OH 45414
Tim
Job Details: 05/21/2020
WASHER ROPER RTW4516FW2 Checked unit over found had an error code for over sudsing and unbalance load. Recalibrated and tested. Checks ok. Customer refused to pay any of the bill after agreeing he’d pay. Took video of interaction
Near Springboro, OH 45066
Steve G
Job Details: 05/21/2020
REFRIGERATOR FRIGIDAIRE LGHB2867PF6A Found that frost on top of the liner in the freezer . Normally that is usually caused by the door left open. Customer is going to thaw out and keep track of it.
Near Dayton, OH 45458
Tim
Job Details: 05/21/2020
WASHER MAYTAG MHW5500FW1 Unit was giving an E01 F01 error code. Cleared code and tested. Still have code. Disconnected display and reconnected and unit started running. If it acts up again it’ll need a new control and display.
Near New Lebanon, OH 45345
Shawn H
Job Details: 05/21/2020
REFRIGERATOR FRIGIDAIRE LFHB2741PFBA Upon arrival customer stated ice maker is working fine. Unit has water leak from dispenser area. Removed U/I to inspect. Found scale built up around flapper for chute. Cleaned scale build up and reassembled. Ran water to check for leaks. No leaks from water line. Advised customer to monitor. If leak persists the flapper needs replaced because it isn’t sealing well.
Near Dayton, OH 45431
Tim
Job Details: 05/21/2020
DISHWASHER BOSCH SHXM4AY55N/24 Instructed customer on usage. Checks ok
Near Dayton, OH 45431
Tim
Job Details: 05/21/2020
DISHWASHER KITCHEN AID KUDI24SEBL1 Checked unit over found broken door switch wire and plugged drain pump. Cleared pump and repaired wire. Checks ok
Near Dayton, OH 45410
Tim
Job Details: 05/21/2020
RANGE GE JB625DK4BB Removed draw and straighten. Checks ok
Near Dayton, OH 45405
Tim
Job Details: 05/21/2020
WASHER KENMORE 796.29272 Checked unit over found that the dispenser was plugged with detergent and leaking. Cleared blockage. Checks ok
Near Piqua, OH 45356
Steve
Job Details: 05/21/2020
WASHER MAYTAG MVWB865GW0 Unit needed factory calibration.
Near Covington, OH 45318
Steve
Job Details: 05/21/2020
DISHWASHER KITCHEN AID KDFE204EWH4 Unit not running due to stuck float switch. Reattached float. Unit operating properly.
Near Troy, OH 45373
Steve
Job Details: 05/21/2020
REFRIGERATOR SAMSUNG RF263TEAESG/AA "Install icemaker service kit. Icemaker calling loop clips, new icemaker new auger drain heater assembly and main control board. Insured that the filter was adjusted correctly and that the dispenser is not leaking water entire ice room is sealed properly with silicone and water pressure is sufficient. Took pictures of everything"
Near Springboro, OH 45066
Steve G
Job Details: 05/21/2020
REFRIGERATOR FRIGIDAIRE FFHS2611LBRA Installed new control cycled unit test OK
Near Washington Township, OH 45458
Steve G
Job Details: 05/21/2020
RANGE KENMORE 790.410228 Installed new fuses in main relay board on the back cycled unit test OK
Near Dayton, OH 45440
Kevin
Job Details: 05/21/2020
REFRIGERATOR FRIGIDAIRE FRS26ZRGD3 Found icemaker arm hung up under icemaker adjusted and checks OK
Near Springboro, OH 45066
Steve G
Job Details: 05/21/2020
WASHER SAMSUNG WA45H7000AW/A2 02 Customer states that the unit is leaving marks on her clothes. Did check the gearcase and the stator. Load test the unit and unit had no unusual noises. Check wash plate and plate was not strip out.
Near Franklin, OH 45005
Steve G
Job Details: 05/21/2020
REFRIGERATOR SAMSUNG RF263TEAESG/AA01 Installed new refrigerator temp sensor icemaker kit refrigerator back wall and top roller glide for left door cycle test OK
Near Centerville, OH 45459
Steve G
Job Details: 05/21/2020
REFRIGERATOR WHIRLPOOL GI5FSAXVY03 Install new front control assembly test OK
Near Dayton, OH 45458
Steve G
Job Details: 05/21/2020
DISHWASHER KITCHEN AID KDTM504EPA2 Installed new spray arm that’s OK
Near Medway, OH 45341
Steve
Job Details: 05/21/2020
DRYER FRIGIDAIRE NMER336FS0 Heater broke and bearing making noise. ; ordrd 1 131553900 (heater-housing assy) and 1 5303281153 (bearing kit-rear)
Near Pleasant Hill, OH 45359
Steve
Job Details: 05/21/2020
REFRIGERATOR FRIGIDAIRE FPBG2277RF6 Power cord shorted out on tie down clamp. Need cord; ordrd 1 241516901 (cord-service)
Near Troy, OH 45373
Steve
Job Details: 05/21/2020
REFRIGERATOR KENMORE 363.4804289 "Unit is not defrosting. Need heater and timer; ordrd 1 WR51X442 (heater,defrost) and 1 WR9X489 (control,defrost)"
Near Dayton, OH 45426
Shawn H
Job Details: 05/21/2020
WASHER WHIRLPOOL WTW5000DW1 Upon arrival customer stated that when adding detergent to cup it leaks out. Advised customer that cup on top is for bleach only. Detergent was overflowing the bleach cup because the hole in the tub cover was clogged. Removed cover and cleared detergent from hole. Reinstalled cover and ran unit in diagnostics to test. No more leaks. Unit does show a F5E3 lid unlock fault. Checked operation of lock and it functions as it should. Leveled and calibrated unit. Advised customer of proper detergent use. All ok.
Near Urbana, OH 43078
Steve
Job Details: 05/21/2020
WASHER SPEED QUEEN AWNE9RSN116TW01 Unit won’t complete cycle. Replace the lid switch unit is operating properly; ordrng 1 203504 (LID LOCK (DNR))
Near Medway, OH 45341
Steve
Job Details: 05/21/2020
WASHER MAYTAG n/a Hot water valve seized; ordrd 1 W11168743 (valve)
Near Franklin, OH 45005
Steve G
Job Details: 05/21/2020
DISHWASHER WHIRLPOOL WDT780SAEM1 Unit is not washing. Found the unit had water in it. Heard the board relays clicking. Unit did drain with out hitting anything. Unit needs main board and motor Unit is in the kitchen and is 9 years old; rqstng P&A on 1 W10605057 (pump&motor) and 1 W10854221 (cntrl-elec)
Near Middletown, OH 45042
Steve G
Job Details: 05/21/2020
WASHER SAMSUNG WA50M7450AW/A4 "Unit is not powering on, or unlocking. Power out of plug. ; rqstng P&A on 1 1111 (MAIN BOARD AND DISPLAY) and 1 2222 (LOCK. ) and 1 3333 (CAPACITOR)"
Near Dayton, OH 45406
Shawn H
Job Details: 05/21/2020
REFRIGERATOR KENMORE 253.6480240C "Upon arrival found fridge door slightly open. Water is coming from condensation. Door isn’t closing fully. Lower hinge and bushings are worn causing door to drag on right side. Unit needs hinge and bushings. Found support for meat drawer broken and keeping drawer from closing fully. Please mail out invoice. Unit is 13 years old in kitchen. ; ordrng 1 240311303 (washer) and 1 240312421 (door stop) and 1 240314011 (bracket-lower hing) and 1 240530601 (track) and 1 240530701 (support,meat pan) and 1 5304507146 (bearing-hinge)"
Near Dayton, OH 45406
Shawn H
Job Details: 05/21/2020
RANGE WHIRLPOOL RF3020XKQ0 Unit is 18 years old. Found right front knob hard to turn due to worn switch. Element for left front burner is shorted open. Reinstalled drawer properly. Unit needs right front infinite switch and left front burner. Ok per Tara. Installed switch and ran to test. Right front operates as it should. Ran unit in bake and broil to test. All ok. Unit needs burner installed. ; ordrng 1 WP9761346 (elmnt-surf)
Near Beavercreek, OH 45431
Kevin
Job Details: 05/21/2020
REFRIGERATOR GE TFX25JPCGAA Installed new defrost heater and checks OK
Near Brookville, OH 45309
Shawn H
Job Details: 05/21/2020
WASHER SPEED QUEEN AWNE9RSN115TW01 Upon arrival customer stated that since previous repair the agitator is snagging clothes. Inspected agitator and found rough spots from using puller to remove agitator. Sanded rough edges down on agitator. Unit needs agitator. ; ordrng 1 203852 (agitator )
Near Dayton, OH 45402
Shawn H
Job Details: 05/21/2020
LAUNDRY CENTER FRIGIDAIRE FFLE1011MW1 "Upon arrival found dryer drum loose from bearing. Bearing plate is missing 2 screws to secure tub. Installed 2 screws and ran to test. Unit will tumble but does not heat. Checked and found heater open. Heater was damaged when tub came free. Unit needs bearing kit and heater assembly. Spoke with maintenance man on site and he said go ahead with repair. Spoke with Erica as well. Ok to repair. ; ordrng 1 137392700 (heater asmy w/hous), used 1 5303281153 (BEARING) from stock"
Near Dayton, OH 45405
Kevin
Job Details: 05/21/2020
REFRIGERATOR SAMSUNG RS25J500DSR/AA FF fan assy is intermittently stopping & icing up
Near Hollansburg, OH 45332
Kevin
Job Details: 05/21/2020
WASHER LG WT1901CW "Upon inspection removed hot and cold water lines and inspected hoses, screens and water pressure in bucket all good. Unit has decent hot water flow in but cold water not so much. Suspect faulty water valve and looking to replace dispenser tray. Customer claims they get IE error on rinse cycles which use cold water.; rqstng P&A on 1 AAZ73855914 (DETERGENT DISPENSER) and 1 ACJ73350401 (CONNECTOR ASSEMBLY) and 1 AJU73213301 (WATER VALVE ASSEMBLY)"
Near Dayton, OH 45414
Kevin
Job Details: 05/21/2020
REFRIGERATOR KENMORE 11173045610 Def drain is plugged up -
Near Dayton, OH 45417
Kevin
Job Details: 05/21/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Ice maker is locked up container latch is broke; ordrng 1 W10882923 (icemaker) and 1 W11185686 (ice-contnr)
Near Dayton, OH 45424
Kevin
Job Details: 05/21/2020
REFRIGERATOR HISENSE n/a Leveled unit making a vibration sound from cabinet
Near Dayton, OH 45424
Kevin
Job Details: 05/21/2020
REFRIGERATOR GE GSS25WGTABB "DISP cont brd and ice maker aren’t communicating ( Kitchen 15yrs ); rqstng P&A on 1 WR30X10093 (icemaker asm) and 1 WR49X10228 (housing shield disp) and 1 WR55X10059 (bracket & overlay bi) and 1 WR55X10942P (board asm main contr) and 1 WR57X10032 (valve,water)"
Near Xenia, OH 45385
Kevin
Job Details: 05/21/2020
REFRIGERATOR BOSCH B22CT80SNS01 Installed new damper and checks ok 262.85
Near Springfield, OH 45504
Brad Anders
Job Details: 05/21/2020
WASHER MAYTAG MAH5500BWW "Found bearings worn out, inner tub loose, needs new inner basket and outer tub.And bearing kit. Located in the basement, manufactured over 15 years ago.; rqstng P&A on 1 12002022 (lip seal assy) and 1 22002115 (spinner assy w/balan) and 1 22004465 (outer tub)"
Near Fairborn, OH 45324
Brad Anders
Job Details: 05/21/2020
WASHER MAYTAG MVWX655DW1 "Found pulley guard rubbing the pulley, causing noise during the cycle. Adjusted pulley. Unit is working properly. Located in the laundry room. Manufactured 10/2017"
Near Fairborn, OH 45324
Brad Anders
Job Details: 05/21/2020
WASHER SAMSUNG WF210ANW/XAA "Found drain clogged, not allowing water to drain out. Cleaned drain out. Unit checks ok. Called Joshua, was authorized for 176.08."
Near Xenia, OH 45385
Brad Anders
Job Details: 05/21/2020
DISHWASHER LG LDF610ST/01 "Installed new dispenser, the provided. Unit checks ok."
Near Centerville, OH 45459
Tim
Job Details: 05/20/2020
DRYER SAMSUNG DV45H7000EW/A2 Replaced idler that was squealing. Greased rollers. Checks ok; used 1 DC93-00634A (IDLER PULLEY) from stock
Near Fairborn, OH 45324
Tim
Job Details: 05/20/2020
DRYER HAIER RDE350AW Checked unit over found that the heater shorted out. No repair per parts available.
Near Troy, OH 45373
Steve
Job Details: 05/20/2020
FREEZER AMANA AQF1613TEW03 Installed new evaporator fan. Fan is running and compressor is cooling
Near Troy, OH 45373
Steve
Job Details: 05/20/2020
DISHWASHER LG LDP6797BB Installed control and heat pump
Near Springfield, OH 45506
Steve
Job Details: 05/20/2020
REFRIGERATOR SAMSUNG RF265BEAESG/AA "Installed icemaker kit. Adjusted water line applied silicone to interior and exterior of ice room, water leak checked the dispenser. Installed clips on coolant line. Verified drain line in cabinet was clear and installed new heater drain on auger assembly. Installed new icemaker and verified gasket was OK on ice bucket. Took pictures of everything to be used for future"
Near Dayton, OH 45426
Shawn H
Job Details: 05/20/2020
COOKTOP GE JB680SP2SS Installed new latch and ran unit in preheat to test. Unit heats fine. Broil also heats fine. All ok.
Near Dayton, OH 45414
Shawn H
Job Details: 05/20/2020
REFRIGERATOR FRIGIDAIRE FFHB2740PE5A "Customer stated that unit only made 2 or 3 trays worth of ice. Inspected ice maker and found ice build up behind evaporator fan. Thawed ice and cleared defrost drain. Ice and frost wasn’t present last visit. Installed U/I and cycled ice maker to test. All ok. Advised customer to monitor, and that bucket would be full in 48 hours."
Near Dayton, OH 45415
Shawn H
Job Details: 05/20/2020
MICROWAVE WHIRLPOOL MH6130XEQ2 Unit is 20 years old in kitchen. Ran unit to test heat. Unit won’t heat. It’s very noisy and has a burnt odor when running. Removed control panel and found signs of charred connections at magnetron. Has voltage to it but no heat. Unit needs magnetron. Part is NLA . Confirmed with Shari. No repair possible. Will call AHS to inform.
Near Dayton, OH 45426
Shawn H
Job Details: 05/20/2020
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA Upon arrival found freezer door slightly open. Freezer is full of ice. Removed ice from freezer and inspected. Ice build up was due to the lower ice maker continually cycling and dumping water into freezer. Removed ice maker and turned off at control. Customer does not want to replace the ice maker. The upper still works fine and wasn’t aware of lower ice maker. All ok. Mail out invoice please.
Near Bradford, OH 45308
Kevin
Job Details: 05/20/2020
WASHER SPEED QUEEN AWN63RSN115TW01 "Found wiring harness pulled loose from lid lock. Fastened then used double zip tie to secure. Unit checks ok, showed customer."
Near Dayton, OH 45424
Tim
Job Details: 05/20/2020
RANGE SAMSUNG NE59N6630SS/AA Checked unit over found that the cooktop was cracked. It is not a thermal crack. Explain to the customer that it is not covered. Gave them estimate of what it would cost to replace.
Near Greenville, OH 45331
Kevin
Job Details: 05/20/2020
RANGE FRIGIDAIRE FGEH3047VFA "Showed customer how to put door on, needed to set back just a hair and allowed door to seat properly. Checks ok."
Near Xenia, OH 45385
Kevin
Job Details: 05/20/2020
REFRIGERATOR SAMSUNG RF25HMEDBSR/AA Freezer fan motor is out replaced fan motor assy and checks ok ; used 1 DA97-14474C (ICE TRAY) from stock
Near Dayton, OH 45402
Kevin
Job Details: 05/20/2020
REFRIGERATOR WHIRLPOOL ET18TKXDN05 Adjusted the doors
Near Dayton, OH 45424
Steve
Job Details: 05/20/2020
MICROWAVE LG LCM0975ST/01 While installing new magtube found severe cabinet damage from mag tube shorting out. Called LG tech support. Unit is non repairable.Christian.collins@lge.com. Tcc200519794940
Near Troy, OH 45373
Steve
Job Details: 05/20/2020
DISHWASHER LG LDP6797BB Installed heat pump and control
Near Liberty Township, OH 45044
Steve G
Job Details: 05/20/2020
DISHWASHER BOSCH SHE43P16UC/56 Bosch is covering diagnostics . Unit needs a drain pump.
Near Dayton, OH 45459
Steve G
Job Details: 05/20/2020
RANGE BOSCH HIIP055U/01 installed new touch pad board cycle unit test OK
Near Mason, OH 45040
Steve G
Job Details: 05/20/2020
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA 07 Installed new refrigerator back wall installed new main board cycled unit checked OK
Near Dayton, OH 45414
Shawn H
Job Details: 05/20/2020
DISHWASHER SAMSUNG DMT400RHS/XAA Installed LED board and ran unit to test for leaks. Unit is not leaking at this time. Unit functions as it should.
Near Greenville, OH 45331
Kevin
Job Details: 05/20/2020
REFRIGERATOR FRIGIDAIRE XXXPSEUDO "Upon inspection customer frig in garage with bungie cords holding doors closed. Removed bungie cords, unit is mostly used for ice and cold drinks. It was completely full even too much on the door. Talked to customer son and showed him they need to remove all the extra weight stored on top of frig, move some things off the door. Shim the front slightly and to use cleaner and clean door seals and cabinet over time. Unit seals were actually doing their job, used piece of paper to show that its sealing all around. They just have too much in the door etc and that gravity is the only thing to keep door closed. Unit checks ok. Forgot to get pic of model and serial. Collected service call."
Near Jamestown, OH 45335
Kevin
Job Details: 05/20/2020
REFRIGERATOR MAYTAG MFW2055FRZ00 Installed new damper in checks OK
Near Englewood, OH 45322
Kevin
Job Details: 05/20/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM02 Screw came out of back of ice maker replaced and checks ok
Near Sugarcreek Township, OH 45305
Tim
Job Details: 05/20/2020
DISHWASHER LG LSDT9908BD Spoke with LG they suggested running milk through unit to clear detergent build up. We ran cycle with milk and no change. LG said to order a new control. ; saved tckt
Near Troy, OH 45373
Steve
Job Details: 05/20/2020
REFRIGERATOR GE GSH25JFTABB "Freezer is frosted over not defrosting. Needs defrost heater and t stat ; ordrd 1 WR50X10068 (thermostat defrost) and 1 WR51X10055 (heater,defrost)"
Near Vandalia, OH 45377
Tim
Job Details: 05/20/2020
WASHER GE GUD27ESSJ1WW Replaced spring pulley and shifter could not get motor pulley off. Removed motor and bringing unit back to shop to try and remove it. Will reschedule when we are able to get the part off.; saved tckt
Near New Carlisle, OH 45344
Steve
Job Details: 05/20/2020
MICROWAVE SAMSUNG ME21K7010DG "Service bulletin ASC20170811001 Display 7. Intermittently microwave will start and heat without product insideShorted keypad in door. Need replaced along with screw. ; rqstng P&A on 1 6006-001170 (screw) and 1 DE94-03611B,C (DOOR ASSEMBLY )"
Near Huber Heights, OH 45424
Steve
Job Details: 05/20/2020
REFRIGERATOR SAMSUNG RF263BEAEBC/AA Cannot get icebucket in order to take pictures and contact Samsung tech support. Need to have the unit unplugged to thaw out
Near Springfield, OH 45503
Steve
Job Details: 05/20/2020
WASHER FRIGIDAIRE FFTW4120SW1 Washer is not filling with water properly due to seized cold water valve. Installed new valve unit is operating properly; ordrng 1 5304511334 (WATER VALVE. (TS))
Near Middletown, OH 45042
Steve G
Job Details: 05/20/2020
BUILT- IN MICROW SAMSUNG ME18H704SFG Door is not latching... installed new door latch. ; ordrng 1 1111.DN (DOOR LATCH)
Near Carlisle, OH 45005
Steve G
Job Details: 05/20/2020
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Unit was completely dead. Customer trip breaker and when it came on unit started up. ; rqstng P&A on 1 W10830278 (cntrl-elec) and 1 W10843055 (cntrl-elec)
Near Dayton, OH 45458
Steve G
Job Details: 05/20/2020
DISHWASHER KITCHEN AID KDTM504EPA2 One of the auditors on the lower spray arm is locked up will not turn; ordrd 1 W10860176 (arm-spray)
Near Springboro, OH 45066
Steve G
Job Details: 05/20/2020
WASHER GE GTW680BSJ3WS Unit started up on the customers when not in use;. Pump kick on. GEWH22X29345; ordrd 1 WH22X29345 (MAIN BOARD)
Near Dayton, OH 45405
Shawn H
Job Details: 05/20/2020
RANGE KITCHEN AID KGSS907SSS03 Checked connections for U/I to PCB . Connections are good and harness is good. Replaced control and ran to test. Unit heats fine with no errors. When removing console to inspect the igniter switch accidentally shorted to console. Switch are inop. Have power to but no strike. Unit needs switch harness. ; ordrng 1 WP9756824 (harns-wire)
Near Dayton, OH 45414
Shawn H
Job Details: 05/20/2020
REFRIGERATOR FRIGIDAIRE LFHB2741PF5A Upon arrival customer stated that fresh food section isn’t as cold as it is set to. They’re judging by a thermometer in the fresh food section and comparing to the U/I reading. No issues or complaints with freezer. Ran unit in diagnostics to check sensors. None showing open or shorted. Let unit run with my thermometer in fresh food to compare. Unit is off by 7 degrees from what it is set at. Checked sensors at main board and they are within spec. Not getting full 5vdc from board to sensors. Unit needs main control. ; ordrng 1 5304502780 (board-main power)
Near Versailles, OH 45380
Kevin
Job Details: 05/20/2020
REFRIGERATOR FRIGIDAIRE LGHB2867PF7A "Unit user interface screen is going out, some segments are not showing. Need new UI, and also cycled lower icemaker not working needs replacement.; rqstng P&A on 1 242058230 (user interface) and 1 5303918493 (freezer ice maker)"
Near Versailles, OH 45380
Kevin
Job Details: 05/20/2020
REFRIGERATOR SAMSUNG RF25HMEDBSR/AA "Unit fresh food section, fan is frozen up behind the evap cover not providing circulation to the unit. Advised customer to move fresh food contents to another unit in garage. Unit has 22C error for fresh food evap fan problem. Typical of these units. Replace parts per samsung bulletin. Gave estimate to customer wants to go ahead with repair. Collected service call fee. ; ordrng 1 DA97-13757B (EVAP COVER) and 1 DA97-13757B (SENSOR)"
Near Greenville, OH 45331
Kevin
Job Details: 05/20/2020
ELECTRIC RANGE FRIGIDAIRE FGEF3036TFG "Customer claims unit continues to heat even when turned off... has to unplug from wall. checked household plug ok, checked all wiring and connections and elements ok. No marks on control but probably stuck relay. Ordering new control and overlay.; ordrng 1 316419378 (OVERLAY) and 1 5304511270 (CONTROL)"
Near Dayton, OH 45417
Kevin
Job Details: 05/20/2020
REFRIGERATOR FRIGIDAIRE FFSS2614QP6A Auger gears are bent; ordrng 1 241860803 (ice container asm)
Near Brookville, OH 45309
Kevin
Job Details: 05/20/2020
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA 22c & 40 c error codes Ff fan assy and the auger assy; ordrng 1 DA97-12540G (AUGER) and 1 DA97-12608A (FF FAN ASSY)
Near Dayton, OH 45424
Kevin
Job Details: 05/20/2020
REFRIGERATOR SAMSUNG RF263BEAESR/AA Error code 39 unit needs repaired per Icemaker bulletin and ff fan assy is iced up; ordrng 1 DA82-02697A (ICEMAKER KIT ) and 1 DA97-12540G (AUGER) and 1 DA97-12604D (CONTAINER ) and 1 DA97-12609C (FF FAN ASSY)
Near Dayton, OH 45410
Kevin
Job Details: 05/20/2020
REFRIGERATOR HOTPOINT HSS25GFPJWW "Unit needs new def heater and bimetal ; ordrng 1 WR50X10068 (thermostat defrost) and 1 WR51X10055 (heater,defrost)"
Near Dayton, OH 45417
Kevin
Job Details: 05/20/2020
REFRIGERATOR FRIGIDAIRE FFSS2614QP6A Auger gears are bent; ordrng 1 241860803 (ice container asm)
Near Bellbrook, OH 45305
Tim
Job Details: 05/18/2020
DRYER WHIRLPOOL WED4850BW0 Replaced blower wheel and idler. Checks ok
Near Sugarcreek Township, OH 45305
Tim
Job Details: 05/18/2020
DISHWASHER LG LSDT9908BD Adjusted door seal due to leak and instructed customer on detergent usage and cleaned due to BE error code.
Near Dayton, OH 45410
Tim
Job Details: 05/18/2020
LAUNDRY CENTER GE WS2700HAWWW Checked unit over found that the rear bearings were squealing and idler. Disassembled greased checks ok
Near Dayton, OH 45417
Tim
Job Details: 05/18/2020
HOME LAUNDRY - E LG WM3500CW reattached front shock checks ok
Near Enon, OH 45323
Steve
Job Details: 05/18/2020
REFRIGERATOR FRIGIDAIRE PHS68EJSBO Installed shelf support. Unit is cooling properly and shelf support corrected broken shell falling down
Near Troy, OH 45373
Steve
Job Details: 05/18/2020
REFRIGERATOR SAMSUNG RF28K9380SR/AA Installed new icemaker and auger drain tube adjusted waterline and applied silicone to icebox. Installed clips on cooling loop. Adjusted waterline and installed new ice bucket took pictures of all processors and verified that dispenser was not leaking water through ice route door