We serviced a
MAYTAG REFRIGERATOR
Model MBF2556HEB
Near Dayton, OH 45458
Tim
Job Details: 05/13/2021
Checked unit over found that the freezer door wouldnt close and had a massive amount of frost build up on it. Cleared frost build up. Checks ok
We serviced a
BOSCH REFRIGERATOR
Model B36T80SNS/03
Near Bellbrook, OH 45305
Tim
Job Details: 05/13/2021
Reset icemaker and it started cycling. Informed customer if they have issues we will replace ice maker. Checks ok
We serviced a
MAYTAG REFRIGERATOR
Model MSD2456GQ
Near Dayton, OH 45434
Tim
Job Details: 05/13/2021
Checking unit over and it is not making any ice. Replaced ice maker and instructed customer to change water filter that was leaving particles in the water. Adjusted temperatures in refrigerator section. Checks OK ; used 1 4317943 (ICE MAKER) from stock
We serviced a
GE WASHER
Model GTW460ASJ7WW
Near Bellefontaine, OH 43311
Steve
Job Details: 05/13/2021
Unit not spinning clothes out due to faulty drain pump. Installed new drain pump washer is operating properly; used 1 WH23X28418 (Pump) from stock
We serviced a
GE WASHER
Model WSM2700HBWWW
Near Dayton, OH 45459
Tim
Job Details: 05/13/2021
Checking unit over and the front of the unit was not agitating or spinning. Found belt had come off. Reinstalled belt. Checks ok
We serviced a
KITCHEN AID REFRIGERATOR
Model KSFS25FKBT00
Near West Milton, OH 45383
Steve
Job Details: 05/13/2021
Installed new fan motor. Checks ok
We serviced a
WHIRLPOOL RANGE
Model WFG525S0HB1
Near Lakeview, OH 43331
Steve
Job Details: 05/13/2021
Unit wouldnt light bake element. Keeps clicking. Adjusted spark igniter. If problem starts again recommend replacement of igniter.
We serviced a
GE RANGE HOOD
Model PVX7360SJ2SS
Near West Chester Township, OH 45069
Steve G
Job Details: 05/13/2021
Installed parts, unit checks okay.
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413UB3A
Near West Chester Township, OH 45069
Steve G
Job Details: 05/13/2021
Customer states that the unit is not drying the dishes, water is paddling up on top of cups with ridges. Cycled unit and it is heating. Did advise customer that water will collect up in the grooves, tested OK.
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near West Chester Township, OH 45069
Steve G
Job Details: 05/13/2021
Unit is not getting hot water. Installed new valve ; used 1 W11165546 (Water valve.) from stock
We serviced a
GE REFRIGERATOR/TOP
Model GTS18HGNDRWW
Near Dayton, OH 45417
Shawn H
Job Details: 05/13/2021
Upon arrival customer stated freezer door pops open when closing fresh food door. Inspected unit and found it not level and freezer overfilled. Leveled unit and advised customer of loading of freezer. Removed items to show customer that lack of air movement from overloading was causing door to pop open.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2612TF4
Near Dayton, OH 45403
Shawn H
Job Details: 05/13/2021
Upon arrival found unit showing high temperature error in both sides. Put unit into forced mode and evaporator fan won't run but all other functions work. Replaced fan and ran to test. All ok. Fan is running. Temperature will be down to normal in 24 hours.
We serviced a
LG WASHER
Model WM2301HR
Near Dayton, OH 45406
Shawn H
Job Details: 05/13/2021
"Upon arrival customer stated that unit wont spin. Found unit with standing water and large gap between inner basket and tub. Attempted to turn basket by hand but it is tight and binds up. Inner basket has broken free from flange and is dragging. It cut into the front tub and door boot. Debris got into drain pump and blocked it. Unit would need inner basket, front tub, rear tub, and door boot at minimum. Due to cost of repair customer does not wish to repair. Please mail out receipt."
We serviced a
FRIGIDAIRE DISHWASHER
Model FFID2426TD2A
Near Dayton, OH 45405
Shawn H
Job Details: 05/13/2021
Unit purchased in 2020 but just installed. Customer stated that unit didnt dry first run of dishes. After adding rinse aid and running high temp wash the dishes came out better than before. Ran unit in diagnostics to test. Heater is good and getting proper voltage from control. All ok. Unit is functioning as it should.
We serviced a
GE REFRIGERATOR
Model PFCS1NFYASS
Near West Alexandria, OH 45381
Shawn H
Job Details: 05/13/2021
Replaced gasket and all is good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2KHAXVS02
Near Dayton, OH 45415
Shawn H
Job Details: 05/13/2021
Upon arrival found dispenser arm flexing and binding up on bracket. Bracket is warped from arm binding up. Replaced arm and bracket. Thawed ice from dispenser chute. Ran to test. All ok. Ice build up in chute is from dispenser flapper being open.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2615TP4
Near Franklin, OH 45005
Sam
Job Details: 05/13/2021
Installed parts, unit checks okay.
We serviced a
SAMSUNG WASHER
Model WF42H5200AW/E2
Near Middletown, OH 45042
Sam
Job Details: 05/13/2021
Customer had purchased door gasket and requested we replace it. Provided customer with an estimate for service call and labor. Customer approved. Installed gasket and ran a test cycle. Found no leaks or other issues with unit. All checks OK
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Franklin, OH 45005
Sam
Job Details: 05/13/2021
"Inspected unit and found multiple error codes ranging from faulty board to basket speed to water valve. Ran a test cycle in the unit closed and clocked, filled with water, agitated, drained the water out, and spinned on the low medium and high cycles without any issues. Multiple random error codes is an indicator of a failed board. Replaced control board and latch, recalibrated the unit. Ran a second test cycle and found no issues. The lid was cracked, provided an estimate for the customer due to it being cosmetic warranty and only covered under 30 day warranty."
We serviced a
GE RANGE - GAS
Model ZGP366NR5SS
Near Springboro, OH 45066
Sam
Job Details: 05/13/2021
"Inspected unit and found no leaks from the bake or the broil oven cycles, found no insulation or debris in the burner orifices, inspected the burner caps and rings and found no issues. Ran a test cycle on the bake and broil, and all six burners and found no abnormal flame patterns or excessive smell of gas. All checks OK"
We serviced a
SPEED QUEEN WASHER
Model AFNE9BSP116TW13
Near Arcanum, OH 45304
Kevin
Job Details: 05/13/2021
"Found shipping bolt still lodged in unit, and leveled. Unit checks ok."
We serviced a
LG DISHWASHER
Model LDT5678ST
Near Dayton, OH 45440
Sam
Job Details: 05/13/2021
Installed parts, unit checks okay.
We serviced a
SAMSUNG DRYER
Model DV42H5200EF
Near Greenville, OH 45331
Kevin
Job Details: 05/13/2021
"Unit is heating but customer claims throws HE code. Samsung says this means unit is over heating. Checked venting outside, unit outside vent is recessed down on a hole, overtime dirt and debris, mostly leaves settles down in there. Told customer they need to have cleaned out. Told customer continue to use and if still acting up, will order some parts. Unit checks ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHW00
Near Greenville, OH 45331
Kevin
Job Details: 05/13/2021
Installed parts, unit checks okay.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS00
Near Dayton, OH 45414
Kevin
Job Details: 05/13/2021
Installed parts, unit checks okay.
We serviced a
SPEED QUEEN WASHER
Model AWN43RSN116TW01
Near Bradford, OH 45308
Kevin
Job Details: 05/13/2021
"Replaced both boards, checked all wiring connections. Tested unit in wash for a few then advanced to drain and spin unit checks ok. Told customer to monitor and let us know."
We serviced a
SAMSUNG REFRIGERATOR
Model RF260BEAESR/AA
Near Dayton, OH 45410
Kevin
Job Details: 05/13/2021
Installed new rails and checks ok
We serviced a
FRIGIDAIRE UPRIGHT / CHEST
Model FFFU20F2VW0
Near Dayton, OH 45426
Kevin
Job Details: 05/13/2021
Called techline -Russ-took pictures of lower cabinet bowed in -Ref#84480096- they will contact the customer to resolve problem
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near New Carlisle, OH 45344
Kevin
Job Details: 05/13/2021
Installed new dye drier and recharged system ; used 1 W10143759 (Drier) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2614QS6A
Near Dayton, OH 45406
Kevin
Job Details: 05/13/2021
Cleared defrost drain, unit checks okay.
We serviced a
FRIGIDAIRE RANGE
Model FFEH3054UWC
Near Dayton, OH 45424
Brad Anders
Job Details: 05/13/2021
"Installed new glass top, unit checks ok."
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Fairborn, OH 45324
Brad Anders
Job Details: 05/13/2021
"Found actuator not shifting properly, installed new shifter, unit checks ok.; used 1 W10913953 (Actuator) from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model WTW5500BW0
Near Dayton, OH 45424
Brad Anders
Job Details: 05/13/2021
"Installed new magnetron, diode, and capacitor, unit checks ok."
We serviced a
SAMSUNG DRYER
Model DVE45N5300W/A3
Near Dayton, OH 45424
Brad Anders
Job Details: 05/13/2021
"Found idler pulley making loud noise, installed pulley, unit checks ok.; used 1 Dc93-00634a (Pulley) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC2
Near Dayton, OH 45424
Brad Anders
Job Details: 05/13/2021
"Found loose connection at main control board, repaired connection, unit checks ok."
We serviced a
SAMSUNG DRYER
Model DV42H5200EF/A3
Near Xenia, OH 45385
Brad Anders
Job Details: 05/13/2021
"Found heating element open and idler pulley dragging, replaced element and pulley. Unit checks ok.; used 1 De486A (Element), and 1 Dc93-00634a (Pulley) from stock"
We serviced a
JENN AIR REFRIGERATOR
Model JCB2282HTW
Near Bellefontaine, OH 43311
Steve
Job Details: 05/13/2021
"Icemaker and water valve need to be replaced. ; used 1 4317943 (Imk) from stock, ordrd 1 WR57X10033 (Valve)"
We serviced a
GE WALL OVEN
Model n/a
Near Jamestown, OH 45335
Brad Anders
Job Details: 05/13/2021
"Found lower oven temperature 20 degrees to hot, upper oven 30 degrees to hot, calibrated upper to -30 and lower to -20. Unit checks ok."
We serviced a
FRIGIDAIRE RANGE
Model FFEF3052TWC
Near Troy, OH 45373
Steve
Job Details: 05/13/2021
Found loose wire connections on range cord to terminal block. All wires are completely burnt off on harness and burn spots on the heating elements in the oven. Terminal block is completely melted.Cannot tell if theres any damage to the clock assembly the whole unit powered off. Recommend new harness with bake and broil element and terminal block along with clock assembly with overlay; rqstng P&A on 1 316225001 (Bake element ..) and 1 316203200 (Broil element ..) and 1 5303935271 (Terminal block ..) and 1 5304518660 (Control..) and 1 316220728 (Overlay..) and 1 5304516202 (Harness main..)
We serviced a
GE RANGE
Model JBS360RM2SS
Near Lakeview, OH 43331
Steve
Job Details: 05/13/2021
Clock display is not advancing; ordrd 1 WB27X29137 (Clock) and 1 WB07X21373 (Overlay)
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706ESS01
Near Huntsville, OH 43324
Steve
Job Details: 05/13/2021
Called whirlpool Techline advised and recommended to install adapter on rear of icemaker compartment to help keep the air circulating through channel 2 freezer section; ordrng 1 Adaptor..
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHZ0
Near Springboro, OH 45066
Steve G
Job Details: 05/13/2021
"Install new motor, motor blew out to the board, no power to the motor now or in the Board; ordrng 1 W11225084 (Board), states that autho needed"
We serviced a
BOSCH DISHWASHER
Model SHXM4AY55N/01
Near Tipp City, OH 45371
Steve
Job Details: 05/13/2021
Customer has to get the dishwasher removed from the cabinet opening. Newer flooring installed in the kitchen is preventing the dishwasher from coming out; O-emld tckt
We serviced a
SAMSUNG DISHWASHER
Model DW80F600UTS/AA
Near Troy, OH 45373
Steve
Job Details: 05/13/2021
Parts were broken in half in undamaged box; ordrd 1 Dd94-01030a (Air duct)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDW00
Near Dayton, OH 45415
Shawn H
Job Details: 05/13/2021
Upon arrival customer stated that unit is cooling weakly in the fresh food section and frosting up in the freezer. Inspected unit and found gasket not sealing at corner allowing air and moisture to enter. Moisture froze in air passages for evaporator fan causing weak cooling in the fresh food section. Thawed ice and verified air flow. Unit needs door gasket again. ; ordrng 1 W10860480(PW) (Gasket(PW))
We serviced a
LG WASHER
Model LSG4513ST
Near Dayton, OH 45414
Shawn H
Job Details: 05/13/2021
Installed new control and ran broiler to test. Broil igniter is still not getting voltage. Broil igniter is good. When hooked to bake wiring and ran igniter glows but not when hooked to broil harness. Possible user interface isnt sensing signal to relay board. No way to test for voltage per LG. Control shows as no longer available. Customer is looking for part on their own.; O-emld tckt
We serviced a
GE WASHER
Model GTW680BPL2DG
Near Mason, OH 45040
Steve G
Job Details: 05/13/2021
Unit is not responding to any commands. Hook up newfi and upload firmware and try to cycle different modes and unit would not respond ; ordrng 1 WH22X29345 (Board)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAW04
Near Middletown, OH 45042
Sam
Job Details: 05/13/2021
Inspected the unit and found the icemaker leaking. Disassembled the icemaker and found it leaking at the mold. Provided the customer with an estimate and they approved. Ordering part.; ordrng 1 W10300022 (Icemaker)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ
Near Miamisburg, OH 45342
Sam
Job Details: 05/13/2021
Inspected unit and found an error code for motor failure and for control board failure. Ordering parts.; rqstng P&A on 1 W11087376 (Sump and motor) and 1 W11305296 (Control)
We serviced a
SPEED QUEEN WASHER
Model AFNE9RSP113TW01
Near West Alexandria, OH 45381
Shawn H
Job Details: 05/13/2021
"Upon arrival customer stated that it made a loud banging sound. Ran unit in spin to test. Unit is making a noise from the rear of the basket. Nothing loose in back of machine. No noise from bearings. When rotating the drum by hand you can hear something rattling around. Basket has come loose at one point. Bolt came out and is rattling around. Unit needs inner spin basket, seal, and bolt. ; ordrng 1 804376P (Inner basket kit) and 1 803801 (Seal) and 1 685831 (Bolt)"
We serviced a
BOSCH DISHWASHER
Model SHXM78W55N/10
Near Lebanon, OH 45036
Sam
Job Details: 05/13/2021
Spoke with the customer over the phone. Ordering parts. ; rqstng P&A on 1 11111 (Display control panel) and 1 22222 (Main control board)
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Franklin, OH 45005
Sam
Job Details: 05/13/2021
Inspected the unit and found the lid cracked. Ordering part. ; ordrng 1 W11259006 (Lid)
We serviced a
WHIRLPOOL WASHER
Model WFW9500TC01
Near New Madison, OH 45346
Kevin
Job Details: 05/13/2021
"Customer claims they get F21 error code for slow drain. Checked drain hose and any blockage to pump. Talked to customer husband, will order new drain pump. ; ordrng 1 280187 (Drain pump)"
We serviced a
HOTPOINT WASHER
Model HTW240ASK4WS
Near Union City, OH 45390
Kevin
Job Details: 05/13/2021
Upon inspection unit would not engage, agitate or spin. When removing motor cover noticed 2 of the wires to the mode shifter were broken. Didnt see any other wires damaged at this time. Ordering new shifter.; ordrng 1 WH03X30517 (Shifter)
We serviced a
GE DRYER
Model GUD27ESSMWW
Near Dayton, OH 45459
Sam
Job Details: 05/13/2021
Tech was assigned as a helper; snapped 1 QuickPics
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2315TP0
Near Springfield, OH 45506
Kevin
Job Details: 05/13/2021
Installed parts, unit checks okay.
We serviced a
GE REFRIGERATOR
Model GSE26GGECCBB
Near Fairborn, OH 45324
Kevin
Job Details: 05/13/2021
Water valve is pulsating intermittently needs replaced; ordrng 1 WR57X33326 (Wv)
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAESR/AA
Near Miamisburg, OH 45342
Kevin
Job Details: 05/13/2021
Customer wants to reschedule.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6SARXXF05
Near Yellow Springs, OH 45387
Brad Anders
Job Details: 05/13/2021
"Door gasket was packed wrongly, came in black instead of grey, ordered replacement through Shari. Called customer to let her know that we are reordering part.; O-emld tckt"
We serviced a
SAMSUNG WASHER
Model WA52M7750AV/A4
Near Dayton, OH 45424
Brad Anders
Job Details: 05/13/2021
"Unit will not spin properly, control not responding, clutch making noise during spin, motor and sensor not communicating with control, ordered control, sensor, clutch, and motor assembly. Located in the laundry room, manufactured 4/2017.; rqstng P&A on 1 Dc93-00278b (Mem sensor) and 1 DC93-00665A (MAIN HARNESS) and 1 Unknown (Main board) and 1 DC93-00236C (STATOR/ROTOR ASSY) and 1 DC97-18439A (ASSY CLUTCH), states that autho needed"
We serviced a
MAYTAG WASHER
Model MVWX665DW1
Near Dayton, OH 45420
Tim
Job Details: 05/10/2021
Recalibrated and tested. Unit checks ok
We serviced a
AMANA DISHWASHER
Model ADB1400PYS0
Near Fairborn, OH 45324
Tim
Job Details: 05/10/2021
Checked unit over found that the unit needs a new wash motor due to not circulating water. No repair due to cost
We serviced a
WHIRLPOOL DRYER
Model GE9868KQ3
Near Dayton, OH 45431
Tim
Job Details: 05/10/2021
Replaced thermal fuses and fixed heater wire. Checks ok; used 2 3392519 (FUSE) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHB01
Near Dayton, OH 45431
Tim
Job Details: 05/10/2021
Unit was pushed too far back against the wall and making a really loud vibration noise. Pulled unit away from wall and noise completely stopped. Checks ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHX2636TFB
Near Beavercreek Township, OH 45434
Tim
Job Details: 05/10/2021
Reformed freezer door seal because it was not sealing up properly. Unit checks OK
We serviced a
FRIGIDAIRE DRYER - ELECTRIC
Model LEQ7000ES1
Near Dayton, OH 45440
Tim
Job Details: 05/10/2021
Replaced parts, unit checks ok.
We serviced a
KITCHEN AID DISHWASHER
Model KUDS30IVWH3
Near Dayton, OH 45434
Tim
Job Details: 05/10/2021
Checked unit over found that the unit was washing properly and cleaning. Adjusted door latch. Wash motor bearing is making very minimal noise but still functioning properly
We serviced a
MAYTAG REFRIGERATOR
Model MTB1976HRB
Near Dayton, OH 45458
Tim
Job Details: 05/10/2021
Checked unit over found that the customer had unplugged unit for two days and found water underneath the refrigerator. Removed that cover and found that the drain tube was not inserted into the drain pan. Inserted into the drain pan and secured properly. Instructed customer to give unit 24 hours to get down to the proper temperature. Checks OK
We serviced a
SAMSUNG REFRIGERATOR
Model RFG238AARS/XAA
Near Spring Valley, OH 45370
Tim
Job Details: 05/10/2021
Checked unit over found that the door handle and the door were both broken. Spoke with HBW and gave them pictures and its not something they're willing to cover because they dont consider it normal wear and tear. Customer could not get door open. Opened door and adjusted drawer and tracks. Checks OK called homebuyers and gave them this information. Alex is informing customer of their decision.
We serviced a
SAMSUNG WASHER
Model WF42H5200AW/A2
Near Xenia, OH 45385
Tim
Job Details: 05/10/2021
Removed door boot and found broken door latch. Replaced door latch and tested. Checks ok; used 1 DC64-00519B (LOCK) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ02
Near Centerville, OH 45459
Tim
Job Details: 05/10/2021
Icemaker jammed. Cleared checks ok
We serviced a
GE REFRIGERATOR
Model PFE28KYNBFS
Near Washington Township, OH 45458
Tim
Job Details: 05/10/2021
Installed icemaker kit provided by GE. Checks OK
We serviced a
ELECTROLUX WASHER
Model EIFLW55IRR0
Near Springfield, OH 45502
Steve
Job Details: 05/10/2021
Customer has random issues with water accessibility in the unit spinning through the cycle. Ran install mode to check all components in washing machine, cycled through activation cycle of all components and recalibrated unit. All components check OK, cleared air history of water level error codes. Advised customer to try and run a sanitize cycle three times. If the problem comes back a new control board and pressure sensor will need to be installed
We serviced a
FRIGIDAIRE RANGE
Model FEF352FUB
Near Dayton, OH 45429
Tim
Job Details: 05/10/2021
Replaced front left burner and fixed wire harness. Checks ok
We serviced a
FRIGIDAIRE RANGE
Model FPEF3077QFN
Near Troy, OH 45373
Steve
Job Details: 05/10/2021
Installed new door panel
We serviced a
LG WASHER
Model WT5680HWA/01
Near Vandalia, OH 45377
Steve
Job Details: 05/10/2021
Found washing machine with a faulty drain pump. Installed new pump unit operating properly; used 1 5859EA1004G (Pump) from stock
We serviced a
AMANA DRYER
Model NED4655EW1
Near Vandalia, OH 45377
Steve
Job Details: 05/10/2021
"Dryer will not start. Removed rear panel to find blown thermal fuse disabling drive motor. Checked venting. Venting is completely clogged and reduces from 4 down to 2 1/2 or 3 . This needs to be fixed. Cleaned out all dryer duct work in cabinet. Installed new thermal fuse and thermostat. Unit heating and cycling properly. Leaving dryer vent hose unhoooked for customer safety to have it fixed ; used 1 279816 (Thermal cut out), and 1 3392519 (Thermal fuse) from stock"
We serviced a
BROAN RANGE HOOD
Model 41.000-L
Near Middletown, OH 45042
Steve G
Job Details: 05/10/2021
Install new light socket motor and switches, cycled unit tested OK
We serviced a
FRIGIDAIRE WASHER-DRYER COM
Model GLET1041AS1
Near New Carlisle, OH 45344
Steve
Job Details: 05/10/2021
Washer tub pressure port for pressure tube completely blocked cannot clear. Recommend new tub. Unit uneconomic for repair
We serviced a
FRIGIDAIRE DISHWASHER
Model FPID2498SF0A
Near Liberty Township, OH 45044
Steve G
Job Details: 05/10/2021
"Unit is getting an I30 error code, pulled unit out dried up base, cycled unit and could not find any leaks."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR2045VS
Near Trenton, OH 45067
Steve G
Job Details: 05/10/2021
Installed new freezer door and refrigerated door checks OK
We serviced a
GE WASHER
Model GTW720BSN0WS
Near Middletown, OH 45042
Steve G
Job Details: 05/10/2021
Unit is leaking. Found the drain pump hose was loose. Cycled and checks ok.
We serviced a
FRIGIDAIRE DISHWASHER
Model FPID2498SF5A
Near Beckett Ridge, OH 45069
Steve G
Job Details: 05/10/2021
Install new drain pump, cycled and tested OK
We serviced a
HAIER WALL OVEN
Model HCW225RAES
Near Clayton, OH 45315
Shawn H
Job Details: 05/10/2021
Inspected unit and found door hard to open because frame/body is bent. Frame is bent along the bottom and bottom of oven is bowed. Door latch is hitting door frame making it hard to open and close. Unit is not secured into wall. It is in a brick wall and installer did not secure it to brick. He was going to come back and glue it in but never showed. Unit is not repairable due to bowed frame. Installer caused damage to unit. Cannot bill to GE. Customer had been dealing with Kathy at Lowes CPO in regards to replacing unit because of installer damages. Called her to give information and left voicemail. Have not heard back from Lowes.
We serviced a
BOSCH DISHWASHER
Model SHEM63W56N/13
Near Vandalia, OH 45377
Shawn H
Job Details: 05/10/2021
Installed all provided parts. All ok. Unit is operating as it should.
We serviced a
MAYTAG WASHER
Model MEDC456HW0
Near Dayton, OH 45404
Shawn H
Job Details: 05/10/2021
Customer stated that unit is spinning out clothes. Put unit into diagnostic mode to check for errors. F0E5 off balance error present. Found unit out of level to the right side. Leveled and calibrated unit. Ran to test and unit is spinning out smooth. Advised customer on proper loading and cycle selection. All ok.
We serviced a
LG REFRIGERATOR
Model LFX28978ST/00
Near Dayton, OH 45415
Shawn H
Job Details: 05/10/2021
"Upon arrival customer ice maker intermittently hangs up, mullion is broke and freezer leaks water. Forced ice maker to cycle and it cycled slowly. Ice maker has an intermittent dead spot in the motor causing no ice production. Mullion spring broke. Replaced ice maker and mullion. Cycled ice maker to test and it functions as it should. Water from freezer is from a clogged defrost drain. Cleared drain of ice and installed heater wire. All ok no more leaks."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32L19AS-1
Near Lewisburg, OH 45338
Shawn H
Job Details: 05/10/2021
Unit is 5 years old in kitchen. Upon arrival customer stated that unit runs but wont heat. Checked unit and its only drawing 1.13 amps. Not getting voltage to transformer. Found hv fuse shorted open. Replaced fuse and ran to test. Unit is drawing 16 amps. Ran several more times and amp draw never changed. Unit is heating as it should. All ok. ; used 1 14QBP20CSB (20 amp fuse) from stock
We serviced a
GE RANGE - ELECTRIC
Model JB645DK6WW
Near Brookville, OH 45309
Shawn H
Job Details: 05/10/2021
Customer stated that drawer is installed right but is tight. Inspected drawer and found frame of oven pushed in. It is squeezing the drawer making it hard to open. Issue is non repairable. Have photos of frame damage. Call Drexler Appliances and gave them the info. Left voicemail with retailer. They are currently closed.
We serviced a
WHIRLPOOL DRYER
Model WED5600XW0
Near Eaton, OH 45320
Shawn H
Job Details: 05/10/2021
"Upon arrival customer stated that unit squeals under load. Inspected unit and found idler pulley locked up on bracket. Cleared unit of lint, installed idler bracket and pulley. Ran unit to test. All ok no more noise and unit is heating as it should. ; used 1 W10837240 (Idler bracket), and 1 279640 (Idler pulley) from stock"
We serviced a
GE REFRIGERATOR
Model PYE22PSHISS
Near Dayton, OH 45458
Sam
Job Details: 05/10/2021
"Inspected unit and found the fan motor had failed. Provided estimate to the customer and they approved. Installed fan, all checks OK. I advised the customer they need to wait 48 hours for the unit to stabilize temperature."
We serviced a
LG DISHWASHER
Model LDT5678ST
Near Dayton, OH 45440
Sam
Job Details: 05/10/2021
"Installed motor and ran a test cycle. All checks ok, no leaks found."
We serviced a
SPEED QUEEN WASHER
Model ADE4BRGS175TW01
Near Lebanon, OH 45036
Sam
Job Details: 05/10/2021
Inspected the unit and found low air flow through the exterior vent line. Unit heated and functioning properly.
We serviced a
MAYTAG WASHER
Model MHW5100DW0
Near Middletown, OH 45042
Sam
Job Details: 05/10/2021
Inspected the unit and found an error code for oversuds and found a large amount of detergent built up in the dispenser assembly. Cleaned out the assembly of detergent. Ran a test cycle and found no other issues. Provided information to the customer about detergent use. All checks OK
We serviced a
GE WASHER
Model GTW220ACK5WW
Near Middletown, OH 45042
Sam
Job Details: 05/10/2021
Inspected the unit and found the control board not responding well to diagnostics. Ran a test cycle and the speed sensor is not controlling the speed of the basket and is winding up and down. Could hear light grinding noise coming from the basket in gear case. This is an indicator that the gear case will fail in the future probably a year or two from now. Unit needs new control board and hall sensor. Provided the information to Arrons and they said they would contact the customer about the repair. All checks OK
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAEWW
Near Franklin, OH 45005
Sam
Job Details: 05/10/2021
Inspected unit and found ice buildup on the icemaker and water underneath the deli drawer. Remove the evaporator cover and cleared out the drain line. Installed new icemaker and made adjustments to the ice bin to allow the dispenser to dispense cubed ice instead of crushed. All checks OK
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FG4H2272UF
Near Carlisle, OH 45005
Sam
Job Details: 05/10/2021
Inspected the unit and found the unit in Sabbath mode. Took the unit out of sabbath mode. All checks ok.
We serviced a
MAYTAG DRYER
Model MEDB200VQ0
Near Arcanum, OH 45304
Kevin
Job Details: 05/10/2021
"Replaced heating element, unit checks ok."
We serviced a
FRIGIDAIRE MICROWAVE OVEN
Model MWV150KBA
Near Arcanum, OH 45304
Kevin
Job Details: 05/10/2021
"Upon arrival unit was plugged in, had power and clock was set. Inspected the wave guide looked in good condition, no holes. Proceeded to test using coffee mug and water, set for beverage settings and ran several times just using 30s setting. Each time unit proceeded without any issues, no sparks, heated up just fine. Told customer to make sure to always let unit finish running before opening the door. Suspect that is the issue that maybe causing problems. Unit checks ok, could not duplicate any problems."
We serviced a
WHIRLPOOL RANGE
Model WFE515S0ES0
Near Arcanum, OH 45304
Kevin
Job Details: 05/10/2021
"Upon arrival door lock mechanism was in locked position but door was open at the time. Unit checks ok."