Near Lebanon, OH 45036
Steve G
Job Details: 02/09/2021
DISHWASHER LG LDP6979BD Install new main board and cycled unit
Near Eaton, OH 45320
Shawn H
Job Details: 02/09/2021
REFRIGERATOR WHIRLPOOL WRV986FDEM00 "Upon arrival found fresh food evaporator frosted over. Unit falls under service bulletin for frosted fresh food evaporator. Thawed ice from evaporator, removed cover, and inspected evaporator. Thermistor is not in the proper place. Unit isnt reading defrost temperature correctly. Repositioned thermistor. Reassembled and set to 8hr defrost per bulletin. All fans are running and operating as they should. Customer also stated that U/I for left pantry drawer is inop. It has voltage but wont operate. Unit needs touchpad."
Near Franklin, OH 45005
Sam
Job Details: 02/09/2021
WASHER GE GTW490ACJWS Inspected the unit and found the legs not level and not sitting on the concrete pad all the way. Moved unit back onto the pad and made adjustments to the legs. Ran a test cycle and all checks ok. I advised the customer if the issue returns to relocate the unit the a flatter surface or resecure the unit back on the pad.
Near Middletown, OH 45044
Sam
Job Details: 02/09/2021
ELECTRIC RANGE FRIGIDAIRE LFEF3054TFJ Removed Broken glass cooktop and cleaned up all the glass underneath it. Install new control board. Removed damaged burners and install new burners. Install glass cooktop and tested the unit. Found the back two burners were not aligned properly. Remove the glass cooktop again and realigned burners. Install the glass cooktop and ran a test cycle. All checks OK.
Near Lebanon, OH 45036
Sam
Job Details: 02/09/2021
DISHWASHER LG LDT5665ST The unit is still pausing in the middle of the cycle. On 12/31 we diagnosed a failed control board and installed a new board from LG. The customer ran the unit with no issues for a few weeks then the problem returned. Inspected the unit and followed the LG techsheet to test the door switch and control panel and both passed without any issues. This issue randomly occurs. It is the techs opinion that there is a communication issue throughout the unit or possible lemon with a short in the circuit causing the unit to stop in the middle of the cycle. No LG techsheet tests have proven to resolve the issue. Customer to contact LG with techs report.
Near Waynesville, OH 45068
Sam
Job Details: 02/09/2021
MICROWAVE OVEN LG LMV2031ST.BSBELGA Installed door switches. Ran a test cycle and all checks ok.
Near Versailles, OH 45380
Kevin
Job Details: 02/09/2021
WASHER SPEED QUEEN AFNE9RSP113TW01 "Changed out door boot, checked and wiped any areas as needed, wiped and cleared any plugged holes going into tub. Raised front of all three washer units to keep gravity towards back. Ran tested with towels seems ok. They have 2 different people that do laundry on different days. Told this person today when doing loads this afternoon if still leaking take a picture from front and back of unit. Advise both on cutting back on soap because when running towels, there is so much soap suds still coming out of them with just water. Explained about keeping door boots and glass clean and dry and periodically check down in those little holes leading back into the tub. Customer is going to continue to run laundry this afternoon has no uniforms or jackets at this time, only towels. Went back this afternoon there has been 2 loads of laundry ran since, no leaks, checked and watched the thjrd unit. Again had conversation about cutting back on soap, took pics and vid
Near Dayton, OH 45402
Tim
Job Details: 02/09/2021
DISHWASHER SAMSUNG DW80M2020US/AA 00 Adjusted vent fan. Checks ok
Near Dayton, OH 45417
Tim
Job Details: 02/09/2021
ELECTRIC RANGE WHIRLPOOL WFC310S0EW3 Adjusted oven temps and instructed customer on self cleaning.
Near Huber Heights, OH 45424
Kevin
Job Details: 02/09/2021
REFRIGERATOR MAYTAG MFW2055FRZ00 Found loose connection on brd compressor and everything running
Near Dayton, OH 45432
Tim
Job Details: 02/09/2021
WASHER MAYTAG LAT8650BAW Checked unit over found leaking from tub hose that was attached to the drain pump. Removed and replaced hose. Checks ok
Near Beavercreek, OH 45430
Tim
Job Details: 02/09/2021
DISHWASHER KITCHEN AID KUDE60FVSS0 Checked unit over found that the unit had a defective drain pump and it was super hot to the touch and wouldnt drain. Installed new pump and it drained good. Checks Ok; used 1 W10348269(pw) (DRAIN PUMP) from stock
Near Centerville, OH 45458
Tim
Job Details: 02/09/2021
DRYER WHIRLPOOL MED7230HC1 Instructed customer on cleaning their vents. Outside vent didnt have a cap and wasnt allowing much air out.
Near Centerville, OH 45459
Tim
Job Details: 02/09/2021
WASHER LG WT5001CW Checeds unit over found far left valve leaking. Removed valve disassembled and cleaned valve seal and tested and unit didnt leak after running 2-3 fill cycles. Instructed customer to observe and if it does leak again we will need a new water valve assembly 5221EA1008F valve. Checks ok for now
Near Dayton, OH 45424
Brad Anders
Job Details: 02/09/2021
DISHWASHER SAMSUNG DW80R7060US/AA "Installed new control, drain pump, and case brake, unit checks ok."
Near Urbana, OH 43078
Steve
Job Details: 02/09/2021
DRYER WHIRLPOOL MED7230HW0 Unit not drying clothes due to wire pulled loose from moisture sensor. Secured wiring. Unit operating ok
Near Fairborn, OH 45324
Brad Anders
Job Details: 02/09/2021
DRYER ESTATE TEDS840JQ0 "Found terminal block broken, found belt broken, needs new block and belt, customer does not want to repair the unit, customer refused to pay service charge."
Near Xenia, OH 45385
Brad Anders
Job Details: 02/09/2021
MICROWAVE MAYTAG MMV4205DS1 "Installed new magnetron, diode, and capacitor, unit checks ok."
Near Covington, OH 45318
Steve
Job Details: 02/09/2021
REFRIGERATOR FRIGIDAIRE LFHB2751TF5 Icemaker not functioning properly due to frozen water line coming through the cabinet. Wrapped aluminum tape around water inlet tube unit is filling and operating properly
Near Dayton, OH 45431
Tim
Job Details: 02/09/2021
DISHWASHER GE GDT695SMJ2ES Adjusted door vent that was leaking and replaced control. Checks ok; ordrng 1 WD21X24901 (Control)
Near West Milton, OH 45383
Steve
Job Details: 02/09/2021
DISHWASHER FRIGIDAIRE LFID2459VF1A Dishwasher is operating properly. Found loose water inlet through tank assembly allowing water to drip outside of dishwasher tub into the base secured all connections unit checks OK
Near Spring Valley, OH 45370
Tim
Job Details: 02/09/2021
REFRIGERATOR FRIGIDAIRE LFHB2751TF7 "Needs water line for ice maker, gaskets and housing.; ordrng 1 241920106 (Fill tube) and 1 5303918571 (Water chute) and 1 5303918784 (Air handler) and 1 5303918779 (Housing kit)"
Near Dayton, OH 45458
Tim
Job Details: 02/09/2021
DISHWASHER KITCHEN AID KDFE204ESS1 Unit intermittently wont run or fill with water. Needs control and display and switch assembly.; rqstng P&A on 1 W10854229 (Control) and 1 W11094415 (Control panel) and 1 W10873429 (Housing) and 1 8531743 (Gasket)
Near Tipp City, OH 45371
Steve
Job Details: 02/09/2021
WASHER MAYTAG MVWX655DW0 Hub drive stripped again. Replaced again. Advised customer may need GEARCASE replacement. ; used 1 W10528947 (Hub drive) from stock
Near Woodbourne-Hyde Park, OH 45459
Tim
Job Details: 02/09/2021
MICROWAVE OVEN FRIGIDAIRE FGMV176NTF Removed the door out of box and found that both of the door catches were broken off. Needs new door. Will install remain parts when new door comes in; saved tckt
Near Middletown, OH 45044
Steve G
Job Details: 02/09/2021
WASHER MIDEA MLH52S7AGS Wrong board. Manufacturer does not give picture break down or clear descriptions ; ordrng 1 1111 (Motor control near motor)
Near Mason, OH 45040
Steve G
Job Details: 02/09/2021
MICROWAVE OVEN LG LMV2031ST/00 Unit is not heating up. Found the switch assy was out. ; used 1 3501W1A019S (Switch assy with switches) from stock
Near Mason, OH 45040
Steve G
Job Details: 02/09/2021
HOME LAUNDRY - E LG WM9500HKA Install new main board cycled unit test OK
Near Franklin, OH 45005
Steve G
Job Details: 02/09/2021
RANGE LG LDE4415BD/00 "Customer did a self clean and the door will not unlock. Customer was able to get the unit to unlock but controls are not responding. ; rqstng P&A on 1 EBR78789101 (Board), ordrng 1 EBR80595401 (Relay board) and 1 EBR80595301 (Oven control board) and 1 AGM75309001 (Control)"
Near Clayton, OH 45315
Shawn H
Job Details: 02/09/2021
DISHWASHER WHIRLPOOL GU2500XTPQ6 Unit is 15 years old in kitchen. Upon arrival customer stated that unit makes a horrible noise in cycle. Inspected unit and found some bestie in sump. Cleared sump and ran to test. Unit is making a horrible grinding sound from the wash motor. Unit needs sump assembly and door gasket. Gasket is torn. Advised customer that parts are on back order and we do not have an eta. ; ordrng 1 W10782773 (Sump assembly) and 1 W10542314 (Seal)
Near Englewood, OH 45322
Shawn H
Job Details: 02/09/2021
WASHER SAMSUNG WA50K8600AV/A2 "Upon arrival customer stated that unit wont start. Powers on locks lid but wont do anything else. Checked unit for error codes and found 8C2 error. This is a mems sensor error. Per tech sheet inspected harness and sensor. No loose connections. Installed main pcb and ran to test. Unit still isnt starting cycle. Unit needs sensor. ; ordrng 1 DC93-00278B (Vibration Sensor), pckd up 1 DC92-01625U (Main PCB)"
Near Middletown, OH 45042
Steve G
Job Details: 02/09/2021
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Install new ice container and icemaker upgrade kit
Near Dayton, OH 45405
Shawn H
Job Details: 02/09/2021
WASHER MAYTAG WTW5520SQ0 Upon arrival customer stated that unit will fill but wont agitate. Ran unit to test. Motor is getting voltage but not moving. Capacitor is good. Tub isnt locked up. Motor has signs of corrosion on windings from basement flooding. Unit needs motor. ; ordrng 1 661600 (Wash motor)
Near Germantown, OH 45327
Sam
Job Details: 02/09/2021
WASHER MAYTAG MHW5100DW Spoke with customer on the phone and they approved for us to order parts and reschedule when parts arrive. ; rqstng P&A on 1 W11029844 (Control board)
Near New Paris, OH 45347
Shawn H
Job Details: 02/09/2021
REFRIGERATOR GE GTS19KGNBRWW Upon arrival customer stated that unit isnt running often and isnt keeping things frozen solid. Unit is in the garage but per model number is garage ready. Left door open to force unit to run. Compressor and fans are running as they should. Called GE Techline. Tech states that even though unit is garage ready it cannot cool properly with outside temps below 55. Unit isnt cycling often enough to keep food solid. GE suggested moving unit or insulating cabinet with a blanket.
Near Franklin, OH 45005
Sam
Job Details: 02/09/2021
DISHWASHER KITCHEN AID KUDS01DLBL2 "Damaged caused by lack of maintenance. Inspected the unit and found a large amount of calcium buildup over the heating element, the lower spray arm, and the motor and pump assembly and not allowing the unit to function properly. Photo attached of calcium.The unit is 19 years old and located in the kitchen. Not recommend repair. ; rqstng P&A on 1 8194200 (Heater (NLA)) and 2 8268548 (Nuts (NLA))s and 1 W10782773 (Sump and motor) and 1 WPW10320510 (Spray arm)"
Near Brookville, OH 45309
Shawn H
Job Details: 02/09/2021
REFRIGERATOR LG LRFXC2416D/00 Installed new ice maker and cycled to test. All ok. Advised customer to dispose of first full ice bucket.
Near Yorkshire, OH 45388
Kevin
Job Details: 02/09/2021
RESIDENTIAL REFR SAMSUNG RF260BEAEW "See notes about first call, on 2nd trip Received one LH and one RH door bin when should have gotten 2 LH bins, again called and talked to Cash about this, will be returning the other RH bin to store, and ordering 1x LH bin. See if we can just have them ship to customer.; ordrng 1 Da97-12657a (LH door bin), states that autho needed"
Near Dayton, OH 45440
Kevin
Job Details: 02/09/2021
REFRIGERATOR GE CFE28TP2MDS1 Water valve isnt opening up properly ordered new water valves; ordrng 1 WR57X24974 (Wv) and 1 WR57X27487 (Water valve)
Near Dayton, OH 45415
Shawn H
Job Details: 02/09/2021
DISHWASHER FRIGIDAIRE FFID2426TS3A Upon arrival customer stated that unit at times doesnt wash or dissolve the soap. Ran unit to test. Unit filled but would not start wash motor. Motor has voltage to it but isnt moving. Replaced pump and ran to test. All ok. Unit starts and runs as it should. ; pckd up 1 5304529906 (Motor & pump assembly)
Near Dayton, OH 45424
Brad Anders
Job Details: 02/09/2021
REFRIGERATOR SAMSUNG RF22KREDBSR/AA "Water is leaking through dispenser, Needs dispenser, ice box, and icemaker, found ice container cracked and icemaker room freezing up. Ordered dispenser assembly, located in the kitchen, manufactured 7/2017.; rqstng P&A on 1 Unknown (Dispenser assembly)"
Near Dayton, OH 45424
Brad Anders
Job Details: 02/09/2021
REFRIGERATOR KENMORE 795.751964 "Found leak in water line, need to return with water line union on 2/9. ; used 1 Unknown (5/16 John guest union) from stock"
Near Springboro, OH 45066
Sam
Job Details: 02/09/2021
REFRIGERATOR SAMSUNG RF28JBEDBSR Inspected unit and found the icemaker all frozen up. Installed icemaker upgrade kit. Advise the customer to give it 24 to 40 hours before the unit returns to normal ice production levels. All checks OK.; pckd up 1 Sada82-02675A (Icemaker kit)
Near Miamisburg, OH 45342
Sam
Job Details: 02/09/2021
DRYER KENMORE 110.6713241 "Inspected unit and found a failed fuse. Installed a new fuse . Ran a test cycle, all checks OK."
Near Greenville, OH 45331
Kevin
Job Details: 02/09/2021
WASHER GE GTW465ASN1WW "Unit was a new install that never agitated, brought back to store. Upon inspection found drive belt off motor pulley, examined and reattached. Tested unit in a quick speed wash and had it drain and spin out. Unit checks ok, told Kendall."
Near New Weston, OH 45348
Kevin
Job Details: 02/09/2021
WASHER MAYTAG MVWB835DW0 "Removed pump and replaced, also found 2 small pieces of fabric between the tub and pump area and removed. Unit checks ok, no leaks. Showed customer, advised anything small like that to use laundry bag and or in small loads, non deep fill water."
Near Xenia, OH 45385
Kevin
Job Details: 02/09/2021
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Installed new ice maker and switch and checks ok
Near Dayton, OH 45406
Kevin
Job Details: 02/09/2021
REFRIGERATOR SAMSUNG RS25J500DSR/AA DISP wasnt working due to switch not screwed down installed screw and checked ok called ticket-Henry-4157667555
Near Dayton, OH 45417
Kevin
Job Details: 02/09/2021
REFRIGERATOR FRIGIDAIRE FFHS2322MBA Unit has a sealed system leak non repairable going into the cabinet called AHS- Dericia -134DDBL
Near Middletown, OH 45042
Kevin
Job Details: 02/09/2021
REFRIGERATOR FRIGIDAIRE LGHB2869TF3Y Installing shelf for crisper drawer and checks ok
Near Middletown, OH 45042
Kevin
Job Details: 02/09/2021
REFRIGERATOR FRIGIDAIRE FFTR1814TWG Installed garage kit for cust charged cust for parts & labor please send customer a receipt ; used 1 5303918301 (Garage kit) from stock
Near Springfield, OH 45504
Brad Anders
Job Details: 02/09/2021
DISHWASHER GE GDT580SSF5SS "Found unit leaking from water inlet box, seal was twisted, repositioned seal, unit checks ok."
Near Springfield, OH 45502
Brad Anders
Job Details: 02/09/2021
DISHWASHER KENMORE 665.13672K602 "Deductible 100 collectedFound soap dispenser not working properly, installed new dispenser, unit checks ok.; pckd up 1 W10224428 (Dispenser)"
Near Fairborn, OH 45324
Brad Anders
Job Details: 02/09/2021
RANGE FRIGIDAIRE LGEF3043KFP "Found terminal block melted, installed new block, unit checks ok.; used 1 5303935271 (Block) from stock"
Near Dayton, OH 45420
Tim
Job Details: 02/08/2021
WASHER AMANA NTW4516FW3 Checked unit over found that the unit would not power on. Unit has shorted main control. Needs new main control. Called Nick and informed him what the unit needed also informed him we would not continue to service this unit due to the conditions of the home.
Near Dayton, OH 45403
Tim
Job Details: 02/08/2021
DRYER LG DLEY1901KE Checked unit over found that the unit wouldnt start. Fixed door switch and was able to get unit to start. Customer has broken the door off and thats not normal wear and tear. Also customer has been running this without lint screen and now build up down inside filter area also not covered by warranty. Brandy said they would let the customer know that this is not a covered repair. They would cover fixing the door switch but they will not cover the door or the lint filter or any issues that came from that
Near Vandalia, OH 45377
Steve
Job Details: 02/08/2021
DISHWASHER FRIGIDAIRE FFCD2413UB3A Dishwasher water line is not hooked up. Customer had turned the water on and flooded kitchen. Informed her that the installation crew needs to be contacted.
Near Mason, OH 45040
Steve G
Job Details: 02/08/2021
RANGE GE JGBS66REK4SS Install parts, cycled unit several times, test OK
Near Dayton, OH 45459
Sam
Job Details: 02/08/2021
WASHER KENMORE 41741122410 Installed parts all checks OK.
Near Dayton, OH 45434
Tim
Job Details: 02/08/2021
DISHWASHER LG LDF5545ST Checked unit over found unit functions properly. Error code for user interface miss communication. If it acts up again customer will need a new display. Gave customer quote
Near Dayton, OH 45458
Tim
Job Details: 02/08/2021
DISHWASHER FRIGIDAIRE PLD2560LCC1 Replaced door latch and door seal. Checks ok unit is about 15 years old in the kitchen.; used 1 154827601 (GASKET) from stock
Near Yorkshire, OH 45388
Kevin
Job Details: 02/08/2021
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Replaced fresh food sensor. Unit checks ok.
Near Dayton, OH 45458
Tim
Job Details: 02/08/2021
WASHER SAMSUNG WF42H5200AF/A2 Removed filter and cleared o ring that has dirt on it. Reinstalled and no leaks. Checks ok
Near Tipp City, OH 45371
Steve
Job Details: 02/08/2021
DRYER SAMSUNG DV42H5000EW/A3 "Dryer not heating due to bad heating element. Replaced and tested unit, unit checks OK; used 1 DE486A (Heater) from stock"
Near Dayton, OH 45429
Kevin
Job Details: 02/08/2021
REFRIGERATOR FRIGIDAIRE DGUS2645LF6A Installed a tube to stop splashing over ice maker and adjusted the fill
Near Tipp City, OH 45371
Steve
Job Details: 02/08/2021
REFRIGERATOR SAMSUNG RSG257AARS/XAA Freezer section not cooling properly due to low Freon charge. Unit is cooling but no frost pattern on freezer coil. Fresh food section holding 45 degrees. Unit is 12 yrs old. Recommend replacement
Near Dayton, OH 45458
Tim
Job Details: 02/08/2021
REFRIGERATOR WHIRLPOOL WRT318FMDB00 Unit only has a partial frost pattern. Needs sealed system work. No repair due to cost.
Near West Milton, OH 45383
Steve
Job Details: 02/08/2021
DRYER HOTPOINT DLB2450BPLWH Washer and dryer are about 25-30 yrs old. No signs of cause of black marks in clothing besides possible using too much HE soap. Advised customer to cut back on soap usage.
Near Troy, OH 45373
Steve
Job Details: 02/08/2021
REFRIGERATOR KITCHEN AID KBFS25ETSS01 Icemaker mold leaking into icebucket during fill. Installed new icemaker. No signs of leak. ; used 1 4317943 (Icemaker) from stock
Near Dayton, OH 45429
Kevin
Job Details: 02/08/2021
REFRIGERATOR FRIGIDAIRE DGUS2645LF6A Called HBW-spoke with Essence- wiring in the cabinet is intermittently activating the water valve to ice maker causing the water over flow the ice maker
Near Piqua, OH 45356
Steve
Job Details: 02/08/2021
REFRIGERATOR FRIGIDAIRE LFSS2612TE2 Found frozen fill nozzle to icemaker going through cabinet. removed fill nozzle defrosted unit applied putty and aluminum tape to nozzle. Icemaker functioning properly
Near Bellefontaine, OH 43311
Steve
Job Details: 02/08/2021
DRYER GE GTD42EASJ2WW Customer home wiring is not hooked up correct not pushing 240 to the dryer
Near Xenia, OH 45385
Brad Anders
Job Details: 02/08/2021
DRYER MAYTAG MEDB835DW4 "Installed new heating element, unit checks ok."
Near Xenia, OH 45385
Brad Anders
Job Details: 02/08/2021
DISHWASHER KITCHEN AID KUDC10FXSS6 "Installed new control and user interface, unit checks ok."
Near Bellefontaine, OH 43311
Steve
Job Details: 02/08/2021
DRYER FRIGIDAIRE AEQ7000ES0 Heater coil has been overheated causing excess heat inside of the dryer cavity putting extra stress on the motor. Most likely due to inadequate venting over the years causing the motor to be extremely loud during operation and rattling of the heating element. Recommend new heating assembly with motor and blower
Near Beckett Ridge, OH 45069
Steve G
Job Details: 02/08/2021
WASHER GE GTW485ASJ5WS Unit stops in middle of cycle. Hook up the computer to the unit and ran thru diag and all of the functions. Each function did pass and no new software update was available for this unit.. did tilt unit and inspect underneath the unit and found no visible issues.
Near Beavercreek, OH 45431
Tim
Job Details: 02/08/2021
MICROWAVE SAMSUNG SMH2117S/XAA "Checked unit over found that the unit had no display and would not power on. Jumped fuse and unit ran for about 15 seconds and started smoking and buzzing really loud. Need magnetron, capacitor, and diode. Also need control and display due to not display when jumped. Unit is 10 years old in the kitchen in very poor shape. Microwave has to be removed in order to do repair need additional labor; rqstng P&A on 1 ##### (Door assembly(display)) and 1 #### (Control) and 1 #### (Magnetron) and 1 ##### (Diode) and 1 #### (Capacitor)"
Near Mason, OH 45040
Steve G
Job Details: 02/08/2021
WASHER LG WM3600HWA Leaking came from coin collector filter, installed coin collector filter, cycled unit several times, unit was not leaking out of the front
Near Dayton, OH 45429
Tim
Job Details: 02/08/2021
DISHWASHER KITCHEN AID KDFE104DSS1 "Not cleaning, spray arms blocked up and dispenser not opening and broken rack wheels. Unit about 5 years old in the kitchen; rqstng P&A on 1 W10605057 (Motor) and 1 W11101428 (Spray arm) and 1 W10327455 (Spray arm) and 1 W10463906 (Screen) and 1 W10872845 (Filter) and 1 W11032769 (Dispenser), ordrng 4 W10195417 (Wheels)s"
Near Dayton, OH 45459
Tim
Job Details: 02/08/2021
MICROWAVE SAMSUNG SMH1611B Control isnt reposnding and unit starting on its own. Needs control box. Part is Nla. Unit is 15-20 years old.; rqstng P&A on 1 DE94-02414A(Nla) (Control box)
Near Spring Valley, OH 45370
Tim
Job Details: 02/08/2021
COOKTOP JENN AIR NO MODEL 2/5/21 Checked unit over found that the unit was not heating up at all. Needs both the oven selector thermostat and the temperature selector thermostat. Model and serial tag is missing. Unit is about 25 to 30 years old. In the basement; rqstng P&A on 1 #### (Oven selector) and 1 #### (Temp selector)
Near Lebanon, OH 45036
Steve G
Job Details: 02/08/2021
WASHER LG WT7100CW Install new pump assembly cycled unit test OK
Near Dayton, OH 45458
Tim
Job Details: 02/08/2021
MICROWAVE KITCHEN AID KHMS1850SSS0 Checked unit over found that the coating inside the oven cavity is completely worn off and every time the unit was used it was sparking severely. Attached pictures of issue. Unit is about 15 years old in the kitchen. No repair possible.; rqstng P&A on 1 #### (Oven cavity(not serviceable))
Near Eaton, OH 45320
Shawn H
Job Details: 02/08/2021
DISHWASHER LG LDF7551ST/00 Installed new drain pump and ran to test. Unit is drawing out fine and operating as it should. No leaks from machine. Supply line is tight but is seeping from the stainless braided line. Advised customer to have line replaced. All ok otherwise.
Near Piqua, OH 45356
Steve
Job Details: 02/08/2021
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA Flex drawer wire harness is broken causing lamp not to work for the freezer section; ordrng 1 DA96-00640A (Flex drawer harness..)
Near Trotwood, OH 45426
Shawn H
Job Details: 02/08/2021
DISHWASHER WHIRLPOOL WDF520PADW7 Customer stated that unit will drain okay but is overfilling. After reset unit did not continue filing. Checked float switch and it is free and clear. Ran unit in diagnostics to check operation and errors. No error codes and unit drained out fine. Started quick wash and unit filled fine. Allowed to run through cycle to verify it will drain on its own in cycle. Unit drained fine and filled fine. Could not duplicate concern of no drain.
Near Trotwood, OH 45426
Shawn H
Job Details: 02/08/2021
RANGE GE JB250DF4BB "Installed new EOC , repaired wire and ran to test. All ok unit is heating as it should."
Near Middletown, OH 45044
Steve G
Job Details: 02/08/2021
WASHER GE GTWN2800D1WW Unit is not spinning out. Found error code on the board/motor. And oil around the gear case. Unit 5-7 yrs old in laundry room; rqstng P&A on 1 WH38X10019 (Tube drive) and 1 WH20X10093 (Motor) and 2 Wh16x10158 (Front suspension rods)s and 2 Wh16x10159 (Rear support rods)s and 1 Wh02x1197 (Bearing) and 1 Wh43x10032 (Brice block) and 1 Wh02x1195 (Ring split) and 1 Wh02x1199 (Washer) and 1 Wh02x1193 (Hub nut)
Near Dayton, OH 45414
Shawn H
Job Details: 02/08/2021
WASHER WHIRLPOOL WTW8200YW0 "Installed bearing kit, leveled unit, and ran to test. All ok. No more leaks or noise."
Near Middletown, OH 45042
Steve G
Job Details: 02/08/2021
WASHER SAMSUNG WF350ANR/XAA Need to order inverter board; ordrng 1 1111 (Inverter board)
Near West Alexandria, OH 45381
Shawn H
Job Details: 02/08/2021
RANGE SAMSUNG NX58K7850SG/AA Customer stated that upper oven convection fan makes noise after it preheats. Inspected fan blade for rubbing and its clear. Disassembled fan motor to clean bearings and reassembled. Ran unit to test. Motor is still noisy. Unit needs fan motor. ; ordrng 1 DG31-00014F (Convection fan motor)
Near Spring Valley, OH 45370
Sam
Job Details: 02/08/2021
WASHER MAYTAG MHW5100DW0 Found the water pressure sensor had failed. Installed new sensor. All checks ok. ; used 1 W10448876 (Wate pressure switch) from stock
Near New Lebanon, OH 45345
Shawn H
Job Details: 02/08/2021
REFRIGERATOR KITCHEN AID KRMF706ESS01 Customer stated that since unit was delivered the doors wont close on their own. Customer stated delivery people had to remove all doors to get it in. Inspected unit and found closer springs broken from improper installation of doors. Unit does have a back tilt to it. Unit needs closers. ; ordrng 1 W11163783 (Closer left hand) and 1 W11188796 (Closer right hand)
Near Trotwood, OH 45426
Shawn H
Job Details: 02/08/2021
RANGE LG LRE3061BD/00 Unit is 4 years old in kitchen. Customer stated that when boiling water on the right front burner when pot was removed the glass came with it in chips. No signs of abuse or impact. Unit needs glass top. Authorization# 600CEPC; rqstng P&A on 1 AGU73969710 (Glass top)
Near Springboro, OH 45066
Sam
Job Details: 02/08/2021
REFRIGERATOR KITCHEN AID KRMF706ESS01 Inspected unit and found the fresh food section and average of 36° in the freezer section an average of 8°. The customer stated that the unit was running warm until 48 hours ago and they put it on vacation mode which appear to have reset the unit and has been cooling fine ever since. Enter diagnostics and took the unit off smart defrost and put it on eight hour defrost. Customer stated the unit had previously completely died and no lights were on in the refrigerator or freezer section. Possible future issues with the control board. All checks OK unit cooling properly.
Near Dayton, OH 45458
Sam
Job Details: 02/08/2021
DRYER WESTINGHOUSE WDE336RBW1 "Inspected unit and found damage to the pulley, drum, and belt. appears to have been caused from the drum slipping off the back bulkhead. Sending parts to AHS for authorization. The unit is 27 years old and located in the laundry room. Tech does not recommend repair due to financial cost.; rqstng P&A on 1 3201199 (Drum) and 1 134503600 (Belt) and 1 5303931781 (Rear shaft) and 1 3204254 (Baffle) and 1 5303212849 (Idler pulley)"
Near Franklin, OH 45005
Sam
Job Details: 02/08/2021
REFRIGERATOR FRIGIDAIRE LFHB2751TF8 Inspected the unit and found ice built up around the fan and icemaker. Pulled icemaker and changed it out while defrosting the fan and icemaker evap. Sealed around the ice box to prevent warm air from getting into it. All checks ok. I advised the customer to monitor it for the next week for possible issues. ; pckd up 1 Fr243297609 (Icemaker)
Near Arcanum, OH 45304
Kevin
Job Details: 02/08/2021
WASHER ELECTROLUX EFLW417SIW0 "Customer claims unit would stop and sometimes shutdown around 5 mins remaining in spin cycle. Put unit into diagnostics, found E41 error for control board thinks door switch is open. Will order new door lock. Talked to customer about care in closing the door properly. ; ordrng 1 5304505231 (Door lock)"
Near Jamestown, OH 45335
Kevin
Job Details: 02/08/2021
REFRIGERATOR FRIGIDAIRE FFHB2740PPAA Ice maker needs air handler kit and display brd isnt working properly; ordrng 1 242058229 (Display) and 1 5303918784 (Air handler)
Near Cedarville, OH 45314
Brad Anders
Job Details: 02/08/2021
DISHWASHER FRIGIDAIRE FGIP2468UF0A "Found tub gasket not sealing properly, installed new gasket, unit checks ok.; ordrng 1 154827601 (Tub gasket)"