Near Mason, OH 45040
Steve G
Job Details: 02/03/2020
DISHWASHER GE GLD4400N10BB Customer states that the unit is not filling up with water. Tech check to see if the water line was on and started the unit up. Water went into the unit cycled the unit again and unit did not start up and did shut off. Unit in kitchen and 8-10 years old; rqstng P&A on 1 GEWD21X10247 (BOARD) and 1 GEWD34X11275 (PANEL)
Near Yellow Springs, OH 45387
Brad Anders
Job Details: 02/03/2020
DRYER MAYTAG MDG7500AWQ "Found grease on inside of drum causing stains on customers clothing, informed customer to clean up grease. Unit heating and tumbling properly."
Near Mason, OH 45040
Steve G
Job Details: 02/03/2020
COOKTOP JENN AIR CVGX2423B Front right burner is not always starting./. ; ordrd 2 WPWP71003385 (SWITCH )s
Near Lebanon, OH 45036
Steve G
Job Details: 02/03/2020
REFRIGERATOR ELECTROLUX FRS26RLECS0 Customer states that the unit is not cooling properly. Found a restriction in the evap. Unit needs a system job. 2 hrs on return. Unit is 16 years old in kitchen; rqstng P&A on 1 530305677 (FILTER DRYER) and 1 FR5303918284 (EVAP) and 1 FR5304475102 (COMPRRESSOR)
Near Dayton, OH 45426
Shawn H
Job Details: 02/03/2020
OVEN SAMSUNG FTQ353IWUX/XAA Unit is 11 years old in kitchen. Customer states that 3 of the 4 burners are inop or have run away heat. Checked and found wire to small right rear burner burnt off terminal. 2 front dual burners have shorted infinite switches. Repaired terminal for right rear element and same wire on left rear that showed signs of overheating. Ran to test and both the small rear burners work as they should. Unit needs 2 dual infinite switches. ; ordrng 2 DG44-01002A (surface switch range )
Near Dayton, OH 45414
Shawn H
Job Details: 02/03/2020
RANGE - ELECTRIC JENN AIR SVE47600B "Upon arrival customer states that they are getting a cold draft from under the slide in range. Unit has a down draft blower. Removed kick panel and inspected blower housing. No leaks found from blower or duct to range. Slide range out to inspect duct. Wall behind range has little insulation and no dry wall. Cold air is coming from outside. Advised customer to have insulation added, duct sealed, and drywall added. Customer is having work done over weekend. Please reschedule for Monday to slide range back in."
Near Farmersville, OH 45325
Shawn H
Job Details: 02/03/2020
WASHER KENMORE 796.3151221 "Began to remove washplate but could not get it to free from transmission shaft. Can not remove wash plate without breaking it. Unit needs washplate. Machine is still functional at this time. ; rqstng P&A on 1 AGZ72909711 (WASH PLATE), states that autho needed"
Near Dayton, OH 45415
Shaun S
Job Details: 02/03/2020
RANGE LG LDE3037BD upon arrival found that unit needs all four of the leveling legs reinstalled ; ordrng 4 4778W1n001bs
Near Englewood, OH 45322
Shaun S
Job Details: 02/03/2020
RANGE - ELECTRIC FRIGIDAIRE LFEF3054TFG found that lrg burner has bad switch for hot surface indicator- ordrng 1 5304510566 (burner)
Near Greenville, OH 45331
Kevin
Job Details: 02/03/2020
DISHWASHER BOSCH SHEM3AY52N/24 "Customer claims unit will still randomly just shutoff at various times. Upon arrival, unplugged unit from inside kitchen sink, has plug in cord, checked connection to DW wiring at junction box was tight. Plugged in, hit power button, turned on then selected auto function. On auto it starts time at 2hrs and 10 mins. Unit ran 2 mins to 2 and 8 then stopped, no display, opened and closed door then unit started washing again without even hitting start to resume the wash. No error codes. Let unit run for a few more minutes then decided to cancel and had it drain out. Started up unit again with auto function. Unit again filled and washed for several minutes. During this time proceeded to open and shut the door to check wash function. Never lost display and each time was able to resume without issue. Again canceled unit, called techline. Went in to check for any stored error codes, there was none. Noticed the receptacle under sink seemed like plug was not all
Near Greenville, OH 45331
Kevin
Job Details: 02/03/2020
DRYER WHIRLPOOL WED8000DW3 "Belt is broken on unit, checked made sure motor pulley was good. Will replace belt and tension together.; rqstng P&A on 1 W10837240 (idler pulley) and 1 W10849499 (belt)"
Near Englewood, OH 45322
Kevin
Job Details: 02/03/2020
REFRIGERATOR WHIRLPOOL WRF989SDAB03 Kitchen 7-8 yrs-Cont brd not communicating with FZ thermistor needs new thermistor and main brd container is broke to DISP the ice; rqstng P&A on 1 W10316760 (thermistor) and 1 WPW10347093 (ice container) and 1 WPW10589837 (cntrl-elec)
Near Miamisburg, OH 45342
Kevin
Job Details: 02/03/2020
REFRIGERATOR FRIGIDAIRE LGHD2369TF7 Water not getting to lower IMk; ordrng 1 242253002 (valve-water) and 1 5303918602 (kit water tube)
Near Enon, OH 45323
Brad Anders
Job Details: 02/03/2020
WASHER SPEED QUEEN AFNE9BSP116TW13 "Found tub making thumping noise, called speed queen Techline, they didn’t call back. Customer called willman to check if they can return unit for exchange. Will call Techline on 2/3/20.; saved tckt"
Near Springfield, OH 45502
Brad Anders
Job Details: 02/03/2020
DISHWASHER KENMORE 665.13672K602 Found soap dispenser not allowing rinse aid to dispense. Ordered dispenser.Collected 100 deductible.; ordrng 1 UNKNOWN (SOAP DISPENSER)
Near Medway, OH 45341
Brad Anders
Job Details: 02/03/2020
REFRIGERATOR KENMORE 401.4100301 "Found unit leaking refrigerant, needs dye filter installed to check for leak. Ordered dye filter. 200 additional labor needed.; rqstng P&A on 1 UNKNOWN (DYE FILTER)"
Near Springfield, OH 45502
Brad Anders
Job Details: 02/03/2020
WASHER SAMSUNG WV55M9600AV/A5 "Tried to install parts, will have to return to repair unit due to time restraints. ; saved tckt"
Near Dayton, OH 45459
Tim
Job Details: 01/31/2020
REFRIGERATOR GE DFE29JDEES Replaced control and fan. Checks ok 5 years old in kitchen
Near Dayton, OH 45459
Tim
Job Details: 01/31/2020
DRYER GE GTD65EBSJ3WS Check unit over found that the heater is shorted out and unit isn’t heating. Replaced the heater. Checks ok.
Near Dayton, OH 45431
Tim
Job Details: 01/31/2020
WASHER WHIRLPOOL LSR8433KQ0 Fixed leaking waterlines on washer. Checks ok.
Near Dayton, OH 45424
Tim
Job Details: 01/31/2020
REFRIGERATOR GENERAL ELECTRIC GSH25JGDCCC Replaced door gasket and control. Checks ok
Near Dayton, OH 45404
Tim
Job Details: 01/31/2020
WASHER LG WM3500CW Checked unit over found rear shock came off reinstalled. checks ok
Near Dayton, OH 45406
Tim
Job Details: 01/31/2020
RANGE GE JB625RK4SS Checked unit over found broken wire on front right burner. Replaced wire connector. Checks ok.
Near Dayton, OH 45409
Tim
Job Details: 01/31/2020
OVEN KENMORE 665.95802 Replaced control due to no broil. Checks ok
Near Trotwood, OH 45426
Tim
Job Details: 01/31/2020
RANGE - ELECTRIC KENMORE 911.934419 Replaced switch for front right burner because unit wouldn’t go to a low heat only high. . Checks ok
Near West Carrollton, OH 45449
Tim
Job Details: 01/31/2020
WASHER GE GTW220ACK5WW Checked unit over found that the gearcase was grinding and would spin out. Removed basket and gear-case. Reinstalled gear-case and tested unit is quiet and spins out fine. Checks ok
Near Troy, OH 45373
Steve
Job Details: 01/31/2020
DRYER WHIRLPOOL WED8300SW0 Unit not drying properly due clogged vent. Left dryer vent unhooked
Near Springfield, OH 45504
Steve
Job Details: 01/31/2020
REFRIGERATOR GE GSHL5KGXBCLS Icemaker frozen up. Loose wire on valve. Tightened. All valves are working. Customer temp in fridge is 33 degrees. Frozen water tank causing water dispenser not to work. Unit operating ok.
Near Springfield, OH 45502
Steve
Job Details: 01/31/2020
REFRIGERATOR KENMORE 106.762494 Unit is not cooling. Comp is running and cool to touch. Sealed system repair issued. Uneconomical for repair. 15 yrs old.
Near Urbana, OH 43078
Steve
Job Details: 01/31/2020
WASHER SAMSUNG WF42H5000AW/A2 SE error code. Unit not draining. Kinked drain hose. Unit operating ok.
Near Zane Township, OH 43060
Steve
Job Details: 01/31/2020
WASHER LG WT7300CW /01 Unit squeaking, loose damper assembly on the right rear of the tub. Secured assembly unit is running properly
Near Dayton, OH 45458
Steve G
Job Details: 01/31/2020
DISHWASHER BOSCH SHE3AR72UC/21 Customer was having an error code 24. Found the drain pump was lock up. Installed new pump. Cycled ; pckd up 1 611332 (pump-drain)
Near Springboro, OH 45066
Steve G
Job Details: 01/31/2020
RESIDENTIAL REFR KITCHEN AID KRFC704FSS00 Customer has concern about some ice build up. Found some ice build up around the ice maker door. Found the gasket to the ice room was off letting cold air out and not sealing well. Reseated gasket.
Near Springboro, OH 45066
Steve G
Job Details: 01/31/2020
WASHER LG WM3370HVA Unit is not draining out. Found the shaft was broken off the propeller. Installed new drain pump. Cycled; pckd up 1 4681EA2001T (DRAIN PUMP)
Near Middletown, OH 45042
Steve G
Job Details: 01/31/2020
REFRIGERATOR WHIRLPOOL WRF560SEYW05 Installed new water valve installed new icemaker while Tech was taking water line off from the house no water was coming out except a drip Tech did go to the basement and advise customer that he needs to get a plumber or get a water line kit and run a new water line kit not able to cycle or test due to no water coming into the unit advise customer how to install new water line kit .
Near Middletown, OH 45044
Steve G
Job Details: 01/31/2020
REFRIGERATOR FRIGIDAIRE LGHB2869TF4 Customer had ice build up in the ice fill tube. Thawed out and installed piece of tubing and extend the water fill tube. Cycled.
Near Centerville, OH 45458
Steve G
Job Details: 01/31/2020
RANGE - ELECTRIC JENN AIR W27200B Customers clock is out and does not display correctly. Part is NLA
Near Dayton, OH 45414
Shaun S
Job Details: 01/31/2020
REFRIGERATOR FRIGIDAIRE FRS28ZGEED0 "removed and replaced defrost bimetal on unit, ran and checked operation, unit checks ok"
Near West Milton, OH 45383
Shaun S
Job Details: 01/31/2020
DRYER MAYTAG MGDB765FW0 "upon arrival found that unit seemed to be working fine on sensor dry, there was an error code of F2E1 in controller, contacted tech suport to adress problem and error codespoke to Kurt @ whirlpool was told that u can increase the dryness level on the unit by holding down dry level for 3 seconds, once in program if u set the number to 3 it will increase dryness by 15% if u move to number 4 it will increase level by 30%, was asked to try unit at level 3 and see how unit now preforms, customer to try dryer will call back if needed"
Near West Milton, OH 45383
Shaun S
Job Details: 01/31/2020
WASHER GE GFW480SPK0RR "upon arrival found that unit was not working on multiple settings, tech powered unit off at breaker and the power back on. Reset control board, ran and checked different cycles including normal wash, unit functioning ok at this time"
Near Covington, OH 45318
Shaun S
Job Details: 01/31/2020
WASHER WHIRLPOOL WTW7300DW0 "upon arrival removed and replaced washplate on unit, found while removing old and bolt, bolt was not tight coming out, torqured new 7/16 bolt in with impact, ran and checked out, checks ok"
Near Greenville, OH 45331
Kevin
Job Details: 01/31/2020
DISHWASHER WHIRLPOOL WDT780SAEM2 Replaced parts. Unit checks ok.
Near Dayton, OH 45414
Shaun S
Job Details: 01/31/2020
DRYER WHIRLPOOL WED4616FW0 "upon arrival found that vent is clogged on unit, removed vent line notified customer of issue"
Near Greenville, OH 45331
Kevin
Job Details: 01/31/2020
DISHWASHER GE GDT645SMNES Transferred turbidity sensor wire connector to new unit.
Near Dayton, OH 45414
Kevin
Job Details: 01/31/2020
REFRIGERATOR SAMSUNG RF28HFEDBWW/AA Intermittently cooling but needs ff fan assy and sensor cust is think about repair
Near Dayton, OH 45419
Kevin
Job Details: 01/31/2020
REFRIGERATOR SAMSUNG RF4267HARSR/XAA Installed new EVAP fan assy and sealed around possible cracks
Near Xenia, OH 45385
Brad Anders
Job Details: 01/31/2020
REFRIGERATOR SAMSUNG RF28HMEDBBC/AA "Installed new main PCB and inverter board, unit checks ok."
Near Xenia, OH 45385
Brad Anders
Job Details: 01/31/2020
DRYER SAMSUNG DV56H9100EG/A2 "Found unit not turning off, installed new control, unit checks ok."
Near Huber Heights, OH 45424
Brad Anders
Job Details: 01/31/2020
DRYER - ELECTRIC MAYTAG MEDB800VW "Found unit making loud noise, found idler pulley squealing and rollers dragging. Installed new pulley and two rollers, unit checks ok."
Near Dayton, OH 45417
Tim
Job Details: 01/31/2020
RESIDENTIAL REFR FRIGIDAIRE GLRS267ZCB1 Replaced filter housing. Checks ok.
Near Dayton, OH 45424
Brad Anders
Job Details: 01/31/2020
DISHWASHER KENMORE 587.152629 "Found customers sink drain clogged not allowing dishwasher to drain properly, customer says they do not want dishwasher repaired. Called American Home Shield, talked to Jamie, they will contact customer with options. Told customer they will be contacted by AHS. AUTHORIZATION 125JLHL"
Near Piqua, OH 45356
Steve
Job Details: 01/31/2020
DISHWASHER KENMORE 587.161028 Unit is not running properly. Not draining properly.
Near Dayton, OH 45424
Brad Anders
Job Details: 01/31/2020
WASHER SPEED QUEEN AWN432SP113TW04 "Installed new agitator, unit is working properly."
Near Dayton, OH 45424
Brad Anders
Job Details: 01/31/2020
DRYER WHIRLPOOL WED7500GC0 "Customer claimed unit is taking too long to dry, found unit working properly, informed customer to have vent cleaned out. Found two spring clips missing that hold top down, Called Nick at Rent-A-Center, explained vent issue, they will install spring clips on the unit."
Near Troy, OH 45373
Steve
Job Details: 01/31/2020
WASHER MAYTAG MVWC360AW0 Installed new drive pulley and gear case assembly unit is operating OK with no noise no signs of water
Near Dayton, OH 45424
Brad Anders
Job Details: 01/31/2020
DISHWASHER FRIGIDAIRE LFBD2409LB0B "Installed new pump and drain hose, unit checks ok."
Near New Carlisle, OH 45344
Steve
Job Details: 01/31/2020
REFRIGERATOR FRIGIDAIRE FGHF2366PF5A Installed new icemaker seal kit and thermostat.
Near Lebanon, OH 45036
Steve G
Job Details: 01/31/2020
DISHWASHER WHIRLPOOL WDT920SADM Installed seal. No charge
Near Miamisburg, OH 45342
Steve G
Job Details: 01/31/2020
REFRIGERATOR SAMSUNG RF263BEAESG/AA 01 Install new main board cycled icemaker icemaker start cycling last time out tech cycle the icemaker by hitting the reset button icemaker cycle but did not continue cycling
Near Greenville, OH 45331
Kevin
Job Details: 01/31/2020
REFRIGERATOR WHIRLPOOL WRF991BOOM01 Rec 7000# from WPL.
Near Greenville, OH 45331
Kevin
Job Details: 01/31/2020
WASHER MAYTAG MAH5500BWW "Unit would not go into a spin. Put unit into a spin only, door locks, drain pump comes on, unit time is 9 min and goes down to 7 then 0 and stops and beeps 4 times. Diagnostics only 05 offbalance errors. Tub and bearing seem good. Unit will fill and agitate, drains without issue. When in spin test in diagnostics unit only spins lightly and RPMs on display jump all around. Unit is 19-20 years old. Not worth repairing."
Near Greenville, OH 45331
Kevin
Job Details: 01/31/2020
REFRIGERATOR ELECTROLUX EW23BC71IS8 Installed foam on back from where it rusted thru
Near Dayton, OH 45414
Kevin
Job Details: 01/31/2020
REFRIGERATOR FRIGIDAIRE LFHG2251TF0 Temps are 36 was ice in crisper drawer ran thru diagnostics and all air checks checked ok Eric at tech line had me adjust the temps to 39 in the ff food section please send cust a copy of all the service calls
Near Franklin, OH 45005
Steve G
Job Details: 01/31/2020
REFRIGERATOR KITCHEN AID KRFF507ESS01 "Customer states that they are not making any ice. .After looking further into the ice maker noticed that the unit was not that cold. Look at the evap in the freezer section and the unit was running but not frost build up, and did see ice build up at the upper top of the evap. Unit has a restriction. ; rqstng P&A on 1 W10143759 (drier (service)) and 1 W10341329 (WATER VALVE) and 1 W10608485 (evaporator) and 1 W11294907 (icemaker)"
Near Dayton, OH 45414
Shaun S
Job Details: 01/31/2020
DRYER SAMSUNG DV45H7000EW/A2 "upon arrival found that unit needs a new thermister, recieving a HE error code on dryer; ordrng 1 dc32-00007a"
Near Greenville, OH 45331
Kevin
Job Details: 01/31/2020
WASHER MAYTAG MVWB765FW0 "Customer claims when having spin out unit had an F6E2 error. Customer had unplugged it for a few minutes and still wasnt able to use control. Upon arrival, unit had been unplugged for a few days, was able to put unit into a rapid wash mode without issue, then canceled and put into a drain and spin without issue. Went to cancel put by pausing then power down unit locked up giving that same error code where ui not communicating with control. Ordering new ui.; rqstng P&A on 1 W10919546 (console)"
Near Fairborn, OH 45324
Kevin
Job Details: 01/31/2020
REFRIGERATOR WHIRLPOOL WRS325SDHW01 Filter housing isn’t spring the filter out; ordrng 1 W11162041 (housing)
Near Xenia, OH 45385
Brad Anders
Job Details: 01/31/2020
RANGE LG LRE3194SW/00 "Found unit not sending proper voltage to broil element, ordered main control and relay board.; ordrng 1 UNKNOWN (MAIN CONTROL) and 1 UNKNOWN (RELAY BOARD)"
Near Dayton, OH 45410
Tim
Job Details: 01/30/2020
REFRIGERATOR SAMSUNG RF263BEAESG/AA Checked unit over found that the unit is building up frost in the refrigerator section and isn’t cooling properly. We tried repairing previously. By patching the liner and it didn’t fix the unit. This unit is not repairable calling homebuyers.
Near Bellbrook, OH 45305
Tim
Job Details: 01/30/2020
REFRIGERATOR GE TFX25PRYFWW Replaced icemaker under parts warranty. Checks ok.
Near Dayton, OH 45459
Tim
Job Details: 01/30/2020
REFRIGERATOR GE DFE29JDEES Move call
Near New Carlisle, OH 45344
Steve
Job Details: 01/30/2020
REFRIGERATOR WHIRLPOOL WRS571CIDM00 No problem found. Icemaker started working again. Checked wire harness in lower door hinge. Everything checks ok. Recommend removing some freezer product. Packed full.
Near Dayton, OH 45458
Steve G
Job Details: 01/30/2020
REFRIGERATOR KITCHEN AID KRMF706ESS00 Installed new wire harness cycled unit test OK
Near Springboro, OH 45066
Steve G
Job Details: 01/30/2020
OVEN KITCHENAID KDRP707RSS01 Installed new broil element cycled unit test OK
Near Dayton, OH 45410
Shawn H
Job Details: 01/30/2020
DISHWASHER FRIGIDAIRE PLD2850RDC2 Installed new control and ran to test. Unit ran through diagnostics test with no issues. Advised customer to run cycle and monitor.
Near Beavercreek, OH 45431
Tim
Job Details: 01/30/2020
DRYER - ELECTRIC LG DLE7100W Checked unit over found that the wires to the sensor bar was broken shutting the unit down early. Fixed wire. Checks ok.
Near Dayton, OH 45419
Tim
Job Details: 01/30/2020
DISHWASHER MAYTAG MDB7130AWB Checked unit over and found shorted main control and touchpad unit will not power on. Control panel is NLA calling rob and letting him know.
Near Dayton, OH 45432
Tim
Job Details: 01/30/2020
MICROWAVE WHIRLPOOL WMH73521CS5 Replaced door switches. Checks ok
Near Dayton, OH 45429
Tim
Job Details: 01/30/2020
WASHER WHIRLPOOL WFW94HEAW0 Checked unit over found that the unit wouldn’t power on or run a cycle. Checks unit found control wouldn’t respond. Put unit into diagnostics and reprogrammed control started working. Checks ok
Near Miamisburg, OH 45342
Tim
Job Details: 01/30/2020
REFRIGERATOR WHIRLPOOL GX2FHDXVB02 Checked unit over found that the unit wasn’t going into defrost. Reprogrammed control. Tested and unit was cycling into defrost. Checks ok.
Near Dayton, OH 45440
Tim
Job Details: 01/30/2020
WASHER LG WM3885HCCA Checked unit over found that the unit had an error code for a miscommunication between the control and the display. Reprogrammed and recalibrated control. Checks ok.
Near Dayton, OH 45429
Kevin
Job Details: 01/30/2020
REFRIGERATOR FRIGIDAIRE FRT18G6JW2 Drawers are broken calling AHS -Ryan-Jan-Aquiera-107ADWL drawers are not covered
Near Dayton, OH 45424
Brad Anders
Job Details: 01/30/2020
REFRIGERATOR GE GSS25TGMBWW "Installed new water valve, water flows to bottom of door properly now. Water will not dispense through waterline in door. Needs new freezer door, talked to Phil, went to repair unit."
Near Dayton, OH 45417
Tim
Job Details: 01/30/2020
WASHER WHIRLPOOL WTW8000DW5 Unit isn’t leaking from the gearcase and ran unit in casual wash for 10 mins no leaks. Ran unit in rinse and spin for 10 mins no leaks. Couldn’t find any indication of leaks round inside of tub or washer itself. After running a third drain cycle water started pouring out from around the customers water heater. customer is calling a plumber.
Near Troy, OH 45373
Steve
Job Details: 01/30/2020
REFRIGERATOR SAMSUNG RF23M8070SR/AA Oct 18 build. Icemaker frosting up. Not producing ice. Installed new icemaker. Adjusted water fill tube and sealed icebox with silicone ; used 1 DA97-13718C (ICE MAKER) from stock
Near Dayton, OH 45402
Tim
Job Details: 01/30/2020
WASHER WHIRLPOOL MVWX700XW2 Checked unit over found shorted actuator. Needs new actuator. Called got auth from Jeremy. Replaced actuator. Checks ok; used 1 W10006355 (ACTUATOR) from stock
Near Tipp City, OH 45371
Brad Anders
Job Details: 01/30/2020
REFRIGERATOR KITCHENAID WRV986FDEM00 "Installed new evaporator cover and screws, put aluminum tape around sensor, unit checks ok."
Near Springfield, OH 45502
Steve
Job Details: 01/30/2020
WASHER WHIRLPOOL WTW8500DC0 F7E5 F0E5 F2E1. Shifter error codes. Installed new shifter. Unit operating.; used 1 W10734521 (CLUTCH) from stock
Near Pleasant Hill, OH 45359
Steve
Job Details: 01/30/2020
DRYER - ELECTRIC AMANA NED4655EW1 Unit not drying. Thermal fuse popped. Installed new fuse. Unit operating ok. Venting needs replaced; used 1 3392519 (FUSE) from stock
Near New Carlisle, OH 45344
Brad Anders
Job Details: 01/30/2020
REFRIGERATOR FRIGIDAIRE FFSS2615TS2 "Found top of unit warped, causing doors to rub hinges. Called techline, talked to mark, did a video chat, was able to show mark with a ruler the warping on top of the unit. Frigidaire will contact customer after review. Was given a file number,File number: 83334968"
Near Troy, OH 45373
Steve
Job Details: 01/30/2020
DRYER SAMSUNG ELECTRON DV42H5200EW/A3 Dryer won’t start due to broken idler pulley. RR idler ASSY. Unit running ok.; ordrng 1 DC93-00634A ( IDLER PULLEY. (TS))
Near Piqua, OH 45356
Steve
Job Details: 01/30/2020
REFRIGERATOR FRIGIDAIRE LFSS2612TF0 Refrigerator is not dispensing ice due to bent auger assembly and ice bucket. Replaced ice bucket assembly; used 1 241860803 (ICE CONTAINER) from stock
Near Tipp City, OH 45371
Steve
Job Details: 01/30/2020
WASHER SPEED QUEEN AWNE9RSN115TW01 Washer shaking violently and moving across the floor recommend new washer foot pads springs and friction plate; ordrng 1 201521 ( F LEG SPRING (2PACK)) and 4 34318 (foot pad)s and 1 37575 (R LEG SPRING (4PACK)) and 1 37937 (ring- fric)
Near Springfield, OH 45503
Steve
Job Details: 01/30/2020
DRYER SAMSUNG n/a "Dryer will not shut off, only when you open the door. Motor relay is stuck on main control; ordrd 1 DC92-01896G (CONTROL)"
Near Piqua, OH 45356
Steve
Job Details: 01/30/2020
REFRIGERATOR FRIGIDAIRE LFSS2612TF2 Left door was not closing properly due to gasket coming out of channel. Reinstalled door gasket securely. Unit closing properly.
Near Liberty Township, OH 45044
Steve G
Job Details: 01/30/2020
WASHER WHIRLPOOL LSW9700PQ2 Customer states that the unit was not spinning. Customer has oil leaking form the gearcase Customer is not repairing.
Near Middletown, OH 45044
Steve G
Job Details: 01/30/2020
WASHER WHIRLPOOL WTW8040DW Spoke to customer pre-order part tech ordered advise customer will contact her when part comes in; ordrd 1 W10775188 (washplate)
Near Eaton, OH 45320
Shawn H
Job Details: 01/30/2020
RANGE MAYTAG MEC5430BDB Upon arrival found top cracked on right side. Does not appear to be impact. Top thermal cracked. Knobs are broken preventing switches from turning. Tested all burners and all work and cycle as they should. Unit needs top and all knobs. ; ordrng 1 7920P211-60 (cooktop) and 4 WP74011260 (knob blk)s
Near Liberty Township, OH 45044
Steve G
Job Details: 01/30/2020
WASHER SAMSUNG WF45H6300AW/A2 Installed new door boot. Cycled. Unit
Near Greenville, OH 45331
Kevin
Job Details: 01/30/2020
DRYER SPEED QUEEN ADE4BRGS175TW01 "Upon arrival, changed put timer, then set to 70 min time dry. Watched heating element cycle on and off a couple of times but in 10 mins timer never advanced. Proceed to try other settings on timer, noticed not heat... after alot of troubleshooting called techline. They had me set timer to 12 clock position then pull off then pull off other knob and install that in the keyed postion which was 2 oclock. So the sleeve had to have turned in the knob. So,checking unit with spare knob again at timed dry 60 min per tech unit would not advance, was getting 120V to timer motor. Tech said to replace timer, new part was defective. This makes second timer from DAP that was defective. Made note this part was received in a zip bag with hand written number. Shari and chris are aware. Ordering new timer and knob.; ordrng 1 806597 (KNOB) and 1 D516415 (TIMER)"