Near Dayton, OH 45424
Brad Anders
Job Details: 10/21/2019
DRYER - ELECTRIC AMANA NEC3120FW0 Found necklace wrapped around blower wheel shaft. Removed necklace. Unit checks ok. Amount approved by Rent A Center.
Near Spring Valley, OH 45370
Brad Anders
Job Details: 10/21/2019
DRYER - ELECTRIC WHIRLPOOL WED9600TW0 "Found heating element open, customer wants to repair his self."
Near Xenia, OH 45385
Brad Anders
Job Details: 10/21/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Found icemaker not cycling properly, ordered icemaker.; ordrng 1 WPW10300024 (icemaker)"
Near Spring Valley, OH 45370
Brad Anders
Job Details: 10/21/2019
REFRIGERATOR GE CWE23SSHNSS "Found water not passing through filter housing properly, ordered manifold and water valve.; rqstng P&A on 1 WR02X13684 (filter manifold) and 1 WR57X27517 (valve double iw asm), states that autho needed"
Near Dayton, OH 45417
Tim
Job Details: 10/21/2019
ELECTRIC RANGE FRIGIDAIRE FGEF3035RFA Outer door glass shattered well unit was running through self cleaning. Replace door last checks OK
Near Dayton, OH 45417
Tim
Job Details: 10/21/2019
DISHWASHER GE GSD3200J00BB Checked unit over found everything functioning properly. Called AHS for second opinion because customer doesn’t think it’s doing what it suppose to do. AHS SENDING A SECOND OPNION OUT TALKED WITH GWEN.
Near Dayton, OH 45429
Tim
Job Details: 10/21/2019
REFRIGERATOR KITCHEN AID KSSS36QTB00 Replaced fill valve and tested for leaks. Checks ok
Near Dayton, OH 45449
Tim
Job Details: 10/21/2019
WASHER SAMSUNG WF42H5000AW/A2 Replaced control and door lock and cleaned out drain. Checks ok; used 1 DC64-00519D (LOCK) from stock
Near Dayton, OH 45449
Tim
Job Details: 10/21/2019
DRYER SAMSUNG DVE50M7450W/A3 Replaced heating element. Checks ok; used 1 DC97-14486A (ELEMENT) from stock
Near Miamisburg, OH 45342
Tim
Job Details: 10/21/2019
REFRIGERATOR SAMSUNG RF263BEAESR Checked unit over found that the refrigerator had ice up and that the linear has two huge cracks in it that run across the back wall is not repairable. Icemaker and refrigerator freezing up due to cracked linear. Talked to HBW Gabriela in purchasing gave us authorization for a no repair due to different issue. No deductible-collected. Auth#466844449668
Near Dayton, OH 45440
Tim
Job Details: 10/21/2019
DISHWASHER WHIRLPOOL WDT780SAEM1 Replaced shorted wash motor. Checks ok
Near Dayton, OH 45432
Tim
Job Details: 10/21/2019
REFRIGERATOR FRIGIDAIRE LFHB2741PF5A Replaced leaking ice maker and cleared ice build up around auger. Checks ok; used 1 243297609 (IMK) from stock
Near Dayton, OH 45449
Tim
Job Details: 10/21/2019
DRYER SAMSUNG DVE50M7450W/A3 Replaced shorted heater. Checks ok.; used 1 DC97-14486A (ELEMENT) from stock
Near Beavercreek, OH 45434
Tim
Job Details: 10/21/2019
WASHER SAMSUNG WV60M9900AV/A5 I talked with Samsung and they do not believe it is an issue with the washer they believe it is an issue with the customers home electric. Because the unit doesn’t always kick the breaker. Made notes with Samsung. Called and talked to customer. Samsung wants them to try and run it with an extension cord to a different breaker to see what happens.customer going to try and see what happens
Near Miamisburg, OH 45342
Tim
Job Details: 10/21/2019
WASHER GE GTW490ACJ5WS Checked unit over found that the unit wasn’t spinning out properly. Replaced speed spin sensor checks ok ; ordrng 1 WH12X26330(TSDN) (sensor speed)
Near Dayton, OH 45409
Tim
Job Details: 10/21/2019
WASHER GE GTWN4250WS "Checked unit over found that unit was leaking oil and shaking bad and sounded like an airplane was taking off. Found transmission leaking oil and very loud. Found bearings around tub seal worn out. Unit is about 10 to 15 years old in the basement. No worth repairing. New unit cost between 400-500 dollars; rqstng P&A on 1 WH38X10017 (washing machine shaf) and 1 WH45X10060 (basket,hub assy), states that autho needed"
Near Troy, OH 45373
Steve
Job Details: 10/21/2019
REFRIGERATOR KITCHENAID KSRI25FNWH00 Found auger spline rusted unable to slide in position to turn ice crusher within bucket. This is a separate issue. Removed and Greased spline coupling assembly to ensue it engages in icebucket. Unit operating properly.132448639603 Troy noted in system at HBW customer refused to pay deductible
Near Troy, OH 45373
Steve
Job Details: 10/21/2019
REFRIGERATOR GE GSL25JFPABS Refrigerator is running and cooling. FF section is unable to cool due to missing air duct cabinet part in freezer section. Part is not shown in parts breakdownUnit is non repairable and HBW will not cover a repair for parts missing.Tamika 907648532027
Near Springfield, OH 45502
Steve
Job Details: 10/21/2019
WASHER SAMSUNG WF338AAW/XAA Unit not draining. Installed new drain pump. Unit running ok.; used 1 DC31-00054A (PUMP) from stock
Near Troy, OH 45373
Steve
Job Details: 10/21/2019
WASHER LG WT1501CW Installed new washplate. Unit checks ok
Near Piqua, OH 45356
Steve
Job Details: 10/21/2019
DISHWASHER GE GDT655SMJ5ES Top rack falls out. Rack rails defective. Need replaced.; ordrd 2 WD30X20110 (RACK RAIL)s
Near Piqua, OH 45356
Steve
Job Details: 10/21/2019
ELECTRIC RANGE FRIGIDAIRE FGEH3047VFA Unit rattling while fan is running. Found loose fan nut and shroud. Installed fan Tightened all components. Oven operation is ok; ordrng 1 5304514166 (FAN (TS))
Near Tipp City, OH 45371
Steve
Job Details: 10/21/2019
RANGE SAMSUNG NE595R0ABSR/AA Unit is not responding. Bake not working. Need new control and membrane. ; ordrd 1 DE92-03045F (CONTROL) and 1 DG34-00020A (MEMBRANE)
Near Monroe, OH 45050
Steve G
Job Details: 10/21/2019
DISHWASHER GE GDT625PSJ0SS Install new main board stall new pump drain assembly cycled unit test OK
Near Liberty Township, OH 45044
Steve G
Job Details: 10/21/2019
HOME LAUNDRY ELE SAMSUNG ELECTRON DV45K6500EV/A3 Customer states that the unit is not ;heating up. Customer found that the of the cord had caught fire. They had an electrician out and tech advised customer to get a new cord and tech would install the new cord so it was done right. Once the core was installed cycled unit and the unit did heat.
Near Springboro, OH 45066
Steve G
Job Details: 10/21/2019
DISHWASHER WHIRLPOOL GSD3230F01WW "Unit started to fill up with water when not in use. Found the water valve was stuck open. Installed new valve. Cycled. ; pckd up 1 WD15X10003 (valve,water)"
Near Dayton, OH 45458
Steve G
Job Details: 10/21/2019
REFRIGERATOR SAMSUNG RF267ABRS/XAA 01 Customer states that the unit is not making ice. Found ice build up between the sweeping fingers. Thawed out and cycled ice maker. Tech did not want to throw parts at unit since it did cycle. Service call good for 30 days same issue
Near Middletown, OH 45044
Steve G
Job Details: 10/21/2019
RANGE FRIGIDAIRE FFGF3054TSB Customer states the unit will not come on. Customer needs clock and overlay. Unit had signs of an infestation in the unit. Per management they are not repairing unit. Verbal est was given . Unit clock does need replace but we have to get that working first to see if any other issues.
Near Springboro, OH 45066
Steve G
Job Details: 10/21/2019
RANGE SAMSUNG NE59J7630SG/AA Customer states that the unit display is flashing ; ordrng 1 DE92-03761B (MAIN BOARD) and 1 DG34-00030A (DISPLAY)
Near Dayton, OH 45458
Steve G
Job Details: 10/21/2019
REFRIG/SIDE-BY-S FRIGIDAIRE FPHG2399PF0 Customer states that the unit is not cooling. Found the unit not going into defrost mode. ; ordrng 1 FR241509402 (EVAP FAN) and 1 FR241996361 (MAIN BOARD) and 1 FR242046001 (BI METAL)
Near Springboro, OH 45066
Steve G
Job Details: 10/21/2019
DISHWASHER KENMORE 665.13979K015 Customers states that the bottom part of spray arm fell off and melted. Tech ordered lower spray arm. ; ordrd 1 WPW10195601 (arm-spray)
Near Trotwood, OH 45426
Shawn H
Job Details: 10/21/2019
WASHER GE WDRR2500K1WW Installed all provided parts and ran to test. All ok. Timer stays in place and functions as it should
Near Englewood, OH 45322
Shawn H
Job Details: 10/21/2019
WASHER SAMSUNG WA45N3050AW/A4 Installed all provided parts and ran diagnostics to test. All ok. All functions work as they should.
Near Vandalia, OH 45377
Shawn H
Job Details: 10/21/2019
WASHER LG WM2016CW Installed all provided parts and ran to test. All ok. Unit is smooth now. Please mail out invoice.
Near Englewood, OH 45322
Shawn H
Job Details: 10/21/2019
RANGE ELECTROLUX E30EC65ESS Installed all provided parts and ran to test. All burners work as they should. All ok.
Near Dayton, OH 45403
Shawn H
Job Details: 10/21/2019
DISHWASHER FRIGIDAIRE LFBD2409LF3C Upon arrival found status lights flashing and rinse light flashing. Removed door panel and inspected board for loose connections. None found. Removed touchpad and found shorted buttons causing no operation and flashing lights. Unit needs touchpad. Spoke with Chris ok to charge for cost of part only. No mark up or labor. Spoke with Jackie and she okayed the repair. Installed new touchpad and ran to test. All ok. All functions work as they should.
Near Beavercreek, OH 45434
Shawn H
Job Details: 10/21/2019
DISHWASHER GE GDT655SMJ4ES Put unit into diagnostics to check for codes. None found. Unit ran through service test with no issues. Checked unit and found blockage at check valve in drain hose. Lime scale/calcium build up clogged check valve keeping it closed. Cleared hose of scale build up and lengthened siphon loop under sink. Ran unit to test. Unit is draining out fine.
Near Vandalia, OH 45377
Shaun S
Job Details: 10/21/2019
WASHER WHIRLPOOL WFW8540FW1 "Upon arrival found that unit is giving a F9E1 error for long drain tech ran series of testing on unit and found no issue with drain pump not working correctly, unit checks ok"
Near Brookville, OH 45309
Shaun S
Job Details: 10/21/2019
REFRIGERATOR SAMSUNG RFG295AAWP "Upon arrival removed and replaced imk on u it, cycled imk through, ran and checked out, unit checks ok"
Near Laura, OH 45337
Shaun S
Job Details: 10/21/2019
REFRIGERATOR FRIGIDAIRE FFTR1821TS5 Installed insert in door were handle can be revered unit checks ok
Near Englewood, OH 45322
Shaun S
Job Details: 10/21/2019
DRYER SAMSUNG DV42H5400EW/A3 Customer had to reschedule
Near Vandalia, OH 45377
Shaun S
Job Details: 10/21/2019
REFRIGERATOR GE GFSS6KKXASS "Upon making contact with Mr Miller tech was informed that Home Buyers contacted customer or customer contacted Home Buyer and was told that unit is being put up for review for replacement, contacted Chris to inform him make sure that not going out to Home was ok, tech will be in contact with Mr Miller to find out resolution"
Near Dayton, OH 45404
Shaun S
Job Details: 10/21/2019
DRYER LG DLEX9000V "Upon arrival found that unit has power but when set unit to run unit does not much of anything, upon calling tech support and spoke to Lisa we can to fact that blower housing thermostat is bad and has killed the 120v to motor not allowing it to run; ordrng 1 6931EL3002M"
Near Dayton, OH 45415
Shaun S
Job Details: 10/21/2019
MICROWAVE LG LMV1680WW "Upon arrival removed and replaced parts on unit, tech then found that there is a problem with the high voltage transformer, needs replaced ; rqstng P&A on 1 HIGHVOLTAGETRANS, states that autho needed"
Near Bradford, OH 45308
Kevin
Job Details: 10/21/2019
REFRIGERATOR WHIRLPOOL WRB322DMBW00 "Jumpered T and H could not get old im to cycle. Replaced with new im from truck stock. Cycled im , and filled ok. Told customer dump out first batches of ice. Unit checks ok.; used 1 W10884390 (IMK) from stock"
Near Brookville, OH 45309
Shaun S
Job Details: 10/21/2019
REFRIGERATOR FRIGIDAIRE FPBC2277RFJ "Upon arrival found that fill tube is froze up again, tech checked water source and water flow from disp, all checks ok will change fill tube to correct problemRf1902; ordrng 1 5303918860"
Near Greenville, OH 45331
Kevin
Job Details: 10/21/2019
DRYER MAYTAG MEDB855DC4 unit checks ok.; used 1 W10314173 (ROLLER KIT), and 1 W10837240 (BRACKET) from stock"
Near Greenville, OH 45331
Kevin
Job Details: 10/21/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Replaced parts, plugged in unit, compressor running. Checked diagnostics for each thermistor ok, also check each fan was working. Told customer Willie to monitor for 24 to 48 before putting in alot of food."
Near Versailles, OH 45380
Kevin
Job Details: 10/21/2019
REFRIGERATOR FRIGIDAIRE FGHB2868TF2 Found broken wheel supports to rh side shelving of crisper drawer. Wheels on crisper drawer ok.; rqstng P&A on 1 5304508033 (RAIL CRISPER RIGHTHAND SIDE) and 1 5304508067 (SHELVING)
Near Versailles, OH 45380
Kevin
Job Details: 10/21/2019
DISHWASHER SAMSUNG DW80K7050US/AA "Unit gave LC error code for leak. Upon inspection found unit still had some water in bottom of tub, removed water with shop vac, checked filter and for any blockages. Removed bottom base plate. Wiped bas and leak sensor dry. Removed drain pump, drain line and end from garbage disposal for any blockages. ; rqstng P&A on 1 DD31-00005A (DRAIN PUMP) and 1 DD82-01111B (CASE BRAKE)"
Near Greenville, OH 45331
Kevin
Job Details: 10/21/2019
RANGE SAMSUNG NE59M4320SS/AA "Replaced parts unit still not fixed, called techline, said to check when cold each burner from 1B to 2B for infinite resistance, if resistance replace burner assembly. Found resistance on both rear burner elements. Front dual burners read ok.; rqstng P&A on 2 DG47-00060A (ELEMENT REAR SINGLE BURNER)s"
Near Springfield, OH 45503
Brad Anders
Job Details: 10/21/2019
WASHER WHIRLPOOL WTW7040DW0 "Found door lock not engaging properly, installed new lock, unit is working properly."
Near Greenville, OH 45331
Kevin
Job Details: 10/21/2019
WASHER SAMSUNG WA45N3050AW/A4 "Unit still not working properly, called techline, neither app nor techline could help,me get in diagnostics mode. Unit appears to be filling and will agitate just not getting unit to drain. Drain pump not even making any noise. Techline said to order drain pump.; rqstng P&A on 1 DC97-19289F (DRAIN PUMP)"
Near Springfield, OH 45502
Brad Anders
Job Details: 10/21/2019
HOME LAUNDRY ELE SAMSUNG ELECTRON WV60M9900AV/A5 "Found leak sensor not making good contact. Connection was loose, giving and error code. Connected sensor properly. Unit checks ok."
Near Jamestown, OH 45335
Brad Anders
Job Details: 10/21/2019
DISHWASHER LG LDT7808BM "Installed new motor, drain p7mp, and main control. Unit checks ok."
Near Xenia, OH 45385
Brad Anders
Job Details: 10/21/2019
REFRIGERATOR SAMSUNG RS25H5000BC/AA "Found control lock turned on. Turned control lock off, unit checks ok."
Near Fairborn, OH 45324
Brad Anders
Job Details: 10/21/2019
WASHER LG WT1501CW Found drain pump not turning with proper voltage applied. Installed new drain pump. Unit checks ok.; used 1 5859EA1004F (DRAIN PUMP) from stock
Near Xenia, OH 45385
Brad Anders
Job Details: 10/21/2019
DISHWASHER GE GDT695SMJ2ES "Found user control not working properly. Buttons not responding. Ordered user interface, console, buttons. Located in the kitchen, manufactured 10/2017; rqstng P&A on 1 WD09X21694 (button) and 1 WD12X20184 (console) and 1 WD12X23316 (dishwasher silicone) and 1 WD21X23462 (kit svc ui top logic) and 1 WD34X21699 (dishwasher interface), states that autho needed"
Near Dayton, OH 45424
Brad Anders
Job Details: 10/21/2019
DISHWASHER FRIGIDAIRE FFBD2406NS11B Installed new control and heating element. Unit checks ok.
Near Dayton, OH 45424
Brad Anders
Job Details: 10/21/2019
DRYER MAYTAG MEDB400VQ0 Found heating element open. Ordered element; ordrng 1 WP8544771 (element)
Near Dayton, OH 45410
Tim
Job Details: 10/21/2019
WASHER MAYTAG MVWB765FW1 Replaced console. Checks 9k
Near Dayton, OH 45417
Tim
Job Details: 10/21/2019
RANGE PREMIER SLK240TP01 Checked unit over found that the thermostat wasn’t shutting the oven off. Thermostat is NLA...
Near Dayton, OH 45419
Tim
Job Details: 10/21/2019
DISHWASHER BOSCH SHEM3AY55N/01 Replaced drain pump. Checks ok.
Near Dayton, OH 45434
Tim
Job Details: 10/21/2019
DISHWASHER FRIGIDAIRE FGHD2433KF1 Replaced door seal. Checks ok; used 1 154827601 (GASKET) from stock
Near Dayton, OH 45434
Tim
Job Details: 10/21/2019
DISHWASHER LG LDF5545ST Checked unit over found that the control panel was shorted out and wouldn’t turn on but had power going to panel. Needs new control panel. Customer contacting LG about coverage.
Near Dayton, OH 45458
Tim
Job Details: 10/21/2019
DISHWASHER BOSCH SHX68T55UC/07 Checked unit over found that the unit needs a new motor due to E09 error and motor testing bad. Not repairing.
Near Dayton, OH 45459
Tim
Job Details: 10/21/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Replaced icemaker and adjusted refrigerator temperatures. Checks ok. Customer said they were having issues with the LED in the pull out drawer going out. Unit still functioning properly. I called Lowe’s to see if they would cover it and they said only if it affected the functioning of the unit which it does not Lowes said they would let the customer know it was not covered
Near Dayton, OH 45429
Tim
Job Details: 10/21/2019
REFRIGERATOR KITCHEN AID KSSS36QTB00 Checked unit over found fill valve leaking. Customer to talk with wife. Will let me know.
Near Dayton, OH 45429
Tim
Job Details: 10/21/2019
DRYER - GAS MAYTAG MEDB835DW1 "Checked unit over found that the unit was giving the customer issues with and AF error code and long time to dry doesn’t think it’s getting hot enough. Replaced thermostat to help make her happy. But the unit didn’t need it. Customer said vent was clean but when her husband cleaned it part of the vent cleaning tool came off in the vents. Won’t listen when I tell her that blockage can cause the AF error code. ; used 1 279973 (THERMAL CUT OFF), and 1 8577274 (THERMISTOR) from stock"
Near Dayton, OH 45440
Tim
Job Details: 10/21/2019
WASHER LG WT1101CW Replaced drain pump due to broken impeller. Checks OK; used 1 5859EA1004F (DRAIN PUMP) from stock
Near Farmersville, OH 45325
Tim
Job Details: 10/21/2019
RANGE FRIGIDAIRE FGFLZ87GCG replaced ignitor. Cleaned ignitor and adjusted so all burner would lite and work on high and simmer. Tested oven and both bake and broil where working properly fixed and adjusted lower draw. Checks ok
Near Dayton, OH 45410
Tim
Job Details: 10/21/2019
WASHER WHIRLPOOL 110.922821 "Checked unit over found that the unit wasn’t spinning or draining. Found transmission was locked up and motor burnt out and blackish. Needs transmission, motor and tub. Unit 25-30 years old in basement. Not worth repairing new unit old 400 dollars; rqstng P&A on 1 W10389328 (basket & bal ring) and 1 W10820043 (brake & drive tube) and 1 WP661600 (drive motor), states that autho needed"
Near Tipp City, OH 45371
Steve
Job Details: 10/21/2019
REFRIGERATOR FRIGIDAIRE FGSS2635TF1 Unit has frost build up on icemaker. Found ice route not sealing properly. Adjusted dispenser assembly.. cabinet slightly bent/ air leak. Frost build up on Icemaker. Geek squad has been servicing. unit operating ok. If problem persists customer needs to contact geek squad 2 yrs old in kitchen
Near Medway, OH 45341
Steve
Job Details: 10/21/2019
DISHWASHER AMANA ADB1400AGW1 Unit not heating properly. Test ran through diagnostic cycle. Unit runs ok
Near Springfield, OH 45504
Steve
Job Details: 10/21/2019
LAUNDRY CENTER SPEED QUEEN ATEE9ASP176TW01 Unit checks ok. Possibly too high of water pressure causing dispenser tray to overflow. Slightly closed water valves. Monitor next couple cycles. .
Near Springfield, OH 45504
Steve
Job Details: 10/21/2019
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA "Unit not cooling properly in FF section. Icemaker is not working, bucket is cracked. Installed y clip New icemaker, ice tray and auger assembly. Sealed ice room with silicone and adjusted waterline. Also reposition defrost sensor on fresh food evaporatorKatlyn ok’d repair at Lowe’s. ; used 1 DA82-02367A (Y CLIP), 1 DA97-12540G (AUGER), 1 DA97-14474C (ICE TRAY), and 1 DA97-15217B (ICE MAKER) from stock"
Near Springfield, OH 45503
Steve
Job Details: 10/21/2019
UPRIGHT / CHEST HAIER IF71CM33NW Compressor is tripping the overload device. Call tech line and spoke to Ron. Unit cannot be repaired. Needs replaced 190014-007693Called Lowe’s
Near Springfield, OH 45506
Steve
Job Details: 10/21/2019
REFRIG/SIDE-BY-S KITCHEN AID KRFF707ESS01 Unit not cooling properly. Checked unit over. Fridge checks out ok.
Near Bellefontaine, OH 43311
Steve
Job Details: 10/21/2019
WASHER GE WCVH4800K2WW Washer needs new door lock mechanism ; ordrd 1 WH10X10008 (DOOR LOCK)
Near Springfield, OH 45503
Steve
Job Details: 10/21/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Fresh food lighting is not working found bad LED modules in pantry/freezer2.5 yrs old; ordrng 2 W11205083 (LED MODULE )s
Near Liberty Township, OH 45044
Steve G
Job Details: 10/21/2019
REFRIGERATOR SAMSUNG RF28HFEDTWW/AA Customers upper ice maker is not making ice and is all frosted up. Thawed out and installed new ice maker. Cycled unit test okDa97-15217d; pckd up 1 DA97-15217D (ICE MAKER )
Near Springboro, OH 45066
Steve G
Job Details: 10/21/2019
WASHER WHIRLPOOL WTW8500DC0 "Customer states that the unit is making a loud noise and the trim is coming off the lid and making a clicking noise. ;Spoke to Jerry at lowes and advise him of the top making a clicking noise, due to the trim popping off. He adv that would not be a covered item. Adv customer. Installed new wash ;plate. Test ok. ; pckd up 1 W10752283 (washplate)"
Near Springboro, OH 45066
Steve G
Job Details: 10/21/2019
REFRIGERATOR SAMSUNG RF260BEAEWW/AA Install new main board cycled icemaker check OK
Near Dayton, OH 45458
Steve G
Job Details: 10/21/2019
LAUNDRY CENTER GE GUD27ESSJ0WW Did check the ohm value and they where off. Installed new thermostat. Cycle.d ; pckd up 1 WE4M137 (THERMOSTAT)
Near Springboro, OH 45066
Steve G
Job Details: 10/21/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM03 Customer states that the unit is not cooling. Customer said they unplug the unit and plug it back in. Tech check out several things and had customer do a couple of test. Tech check back with customer and u it is cooling down.
Near Springboro, OH 45066
Steve G
Job Details: 10/21/2019
DRYER SAMSUNG DV42H5000EW/A3 04 Custom states that unit will not start. Found that the child lock was on. Did show customer how to remove. Cycled unit.
Near Middletown, OH 45042
Steve G
Job Details: 10/21/2019
RANGE WHIRLPOOL WFE515S0ES0 Install new main board cycled unit test OK; pckd up 1 WPW11122543 (BOARD)
Near Beckett Ridge, OH 45069
Steve G
Job Details: 10/21/2019
RANGE SAMSUNG NE59J7630SS/AA Installed new burner front left. And noticed right rear. Burner is not. Working. Properly; ordrng 1 1111 (RIGHT REAR SMALL BURNeR)
Near Middletown, OH 45044
Steve G
Job Details: 10/21/2019
WASHER WHIRLPOOL WTW5000DW0 "Customer states that the unit is making a whistling noise Load test the unit. Had the customer start a load when tech was on the way, according to the customer complaint. Put the unit into a drain and spin mode, and could not get the unit to act up. Customer did put the washer on quick wash and ran thru a complete cycle. ; ordrd 1 WPW11035751 (GEARCASE)"
Near Springboro, OH 45066
Steve G
Job Details: 10/21/2019
DISHWASHER SAMSUNG DW80J7550UG 01 Customer states that the unit is loud durning operation. Original part is NLA and sub part number is NLA; ordrng 1 DD97-00204B (LOWER SPRAY ARM ASSY WITH RAIL)
Near Dayton, OH 45415
Shawn H
Job Details: 10/21/2019
DRYER ELECTROLUX EIED55HMB0 Found unit showing E63 error code. Heater shorted to ground. Removed to inspect and found one element shorted to ground. Replaced and ran to test. All ok. Unit starts and heats fine. Unit is 10 years old in laundry room. Collected deductible by card. ; used 1 134792700 (ELEMENT) from stock
Near Dayton, OH 45415
Shawn H
Job Details: 10/21/2019
REFRIGERATOR FRIGIDAIRE LFHT2131QF0 Installed ice maker and cycled to test. All ok. Ice maker cycles at a normal rate and water valve is shutting down. Advised customer to dispose of first full bucket.
Near Trotwood, OH 45426
Shawn H
Job Details: 10/21/2019
DRYER WHIRLPOOL LEN2000JT1 "Upon arrival found unit has good voltage but no operation. Found thermal fuse on blower housing shorted open. Also found loose connections at terminal block. Tightened terminal and bolt snapped. Replaced block and fuse. Ran to test. All ok. Unit heats fine now. Advised customer to have vent cleaned to prevent fuse from failing again. Collected deductible by check. Unit is 19 years old in laundry room. ; used 1 279320 (BLOCK-TERMINAL ), and 1 3392519 (FUSE) from stock"
Near Dayton, OH 45406
Shawn H
Job Details: 10/21/2019
REFRIGERATOR MAYTAG MFF2558VEB4 Installed all provided parts. All ok. Doors all seal properly.
Near Dayton, OH 45405
Shawn H
Job Details: 10/21/2019
WASHER SAMSUNG WF42H5600AW/A2 Installed new door switch and ran to test. Door lock had a loose connection in the harness as well. Repaired connection and ran to test. All ok.
Near Eaton, OH 45320
Shawn H
Job Details: 10/21/2019
MICROWAVE GE JVM7195FL1DS "Upon arrival found unit inop with no power. Removed control panel and found loose connection at bottom tco. Secured connection and ran to test. Unit isn’t heating. Found voltage from board to hv transformer. Transformer shows signs of overheating and shorting. Unit needs transformer, capacitor, diode, and magnetron. ; ordrng 1 WB27X10011 (capacitor) and 1 WB27X10910 (trans h.v.) and 1 WB27X11079 (magnetron) and 1 WB27X1160 (diode hv)"
Near Dayton, OH 45416
Shawn H
Job Details: 10/21/2019
DRYER - ELECTRIC GE GTX22EASK0WW Installed all provided parts and ran to test. Blower is rubbing on the housing. Mount is bent causing binding. Unit needs mount. ; ordrng 1 WE03X23858 (plate motor) and 1 WE13M39 (motor support)
Near Vandalia, OH 45377
Shaun S
Job Details: 10/21/2019
WASHER WHIRLPOOL WTW4800X0 "Upon arrival found that unit is working just fine, ran multiple series of test on unit, found no error codes ran on different settings everything checked ok upon techs departure"
Near West Milton, OH 45383
Shaun S
Job Details: 10/21/2019
DISHWASHER KITCHENAID KDTM354DSS4 Upon arrival found that unit is in need of new roller wheels all around they bottom rack; ordrng 4 W101955417 (WHEEL ASSM)s
Near Trotwood, OH 45426
Shaun S
Job Details: 10/21/2019
RANGE KENMORE 790.9421240E Upon arrival found that the left front burner switch is out of calibration will not cycle stuck on high all the time ; ordrng 1 LEFTFRONTBURNERSWITCH