Local Reviews
Powered by Fluid LOCALMicrowave Service
John - Versailles, OH
Kevin was knowledgeable about removing the microwave and disassembling the covers. He could tell it had blown the internal fuse. Since there were no obvious burns/arcs, he was unable to diagnose the specific cause of the blown fuse. When the different possibilities were discussed and the cost of repairs was estimated, it became obvious to us that a better option was to replace our 11 year old microwave appliance.
Very thorough
Matt - Russia, OH
Very thorough
Awesome service.
Billy - Carlisle, OH
The technician was awesome. He was very nice and got the job done quick. He had great manners.
Shawn
Shawn - Tipp City, OH
Great experience. Steve arrived, inspected the fridge and completed repairs in about 30 minutes. He had all the necessary parts in stock on his truck. I’m a customer for life.
Great service!
Willis - Carlisle, OH
Sam did a great job He was prompt and worked quickly. This was a home warranty repair, so I don’t really have an opinion on their pricing.
Great efficient and fast service!!
Lori - Franklin, OH
He was extremely competent. His work was quick, thorough, and efficient! I am extremely satisfied and would highly recommend his work!!
Washer Door Seal Leaking
Jeff - Saint Henry, OH
Like any repair they give you a 5 hour window to show up, this is always an inconvenience, however they did call 30 minutes prior to report their arrival time which was very nice.
Toni
Sam - Versailles, OH
Good service tech
Mark - Jamestown, OH
Your service tech is very helpful & knowledgeable.
Knowledgeable, quick
Zachary - Dayton, OH
They did great
Natalie
Dale - Dayton, OH
Dryer Repair
Randy - Dayton, OH
Good service
Marti - Fairborn, OH
Very nice and professional
Great Service!
Michael - Troy, OH
Explained things well.
Great service
Shelly - Clayton, OH
Excellent & quick service
Jeff - Dayton, OH
Great service! Thanks.
Sharon - Springboro, OH
Victor
Victor - Springfield, OH
Dino
Dino - West Alexandria, OH
He did a great job
Great service
Travis - Fort Recovery, OH
Kevin was very polite and handled everything to our satisfaction.
Great service
Phillip - Xenia, OH
Everything was fine
Tom
Thomas - Centerville, OH
Professionally done. Refrig still operating fine
Great Service!
Pam - Dayton, OH
Prompt courteous arrival. Answered questions. Completed repair quickly.
Son
Don - Tipp City, OH
What a nice guy! He did a super job!
Great service.Shawn & Robbin are awesome team members. They rock.
Jim Bucher - Dayton, OH
So happy everything is up and running here in the Bucher household.
G
Tom - Piqua, OH
Stove Evaluation
Grover - Beavercreek, OH
Expert Advice
Linda
"Dunson - Dayton, OH
The repairman was knowledgeable and explained the repairs step by step.
James
James - Dayton, OH
Great service Tim was very professional
Washer repair
Thomas - Carlisle, OH
Very knowledgeable service representative
Great service and friendly
Jennifer - Arcanum, OH
Wonder Customer Service
Lori - West Liberty, OH
Steve was awesome
Great service
Karl - Springfield, OH
He was very polite and took the time to explain what the problem was. Thank you
Great Service
Brett - Liberty Township, OH
Steve was ahead of schedule which worked out perfectly. He called ahead of time to let us know he could be early. Steve arrived was very professional and was very cautious moving our appliance around making sure no other issues would occur. He explained everything very thoroughly to the extent of replacing the failed warranty part showing us why the part failed and what the manufacturer has done to fix and replacing the new part. Steve showed us all the resets for the appliance along with some things we did not know it even did. We have had appliance service folks in our home before for multiple things but Steve was by far the best and we have ever experienced
Highly recommend Steve And Authorized Service
Renaee - Huntsville, OH
I feel lucky to have found a new appliance repair company. Our local people have retired and Authorized Service has filled the spot! I will definitely recommend them to others because of the professional service and their technician Steve. Steve is very informative and my appliances are fixed!
Rana Peake
Rana - Spring Valley, OH
Friendly service. On time. Worked and waited to ensure the job was done. Washing machine is working great!!! Great job—thank you soooo much!!!!
Great service
Elsa - Trotwood, OH
Andrea
Andrea - Dayton, OH
On time; called ahead, efficient
Great
Mary - Brookville, OH
He was great very nice man very clean he all most wipe my whole floor lol
Pat
Pat - North Lewisburg, OH
Tony
Tony - New Lebanon, OH
Sean was excellent, very professional and very mannerly. Solved the problem quickly and was out of here.
Fabulous assistance!!!
Jeff - New Carlisle, OH
Wonderful service and fast scheduling!! The best service around.
Good experience
Mark - Belle Center, OH
Steve is low key and knows his stuff, no high pressure bit willing and able for whatever repair is needed
Great service
Suggar - Lewisburg, OH
He did a good job. This was warranty work, so no discussion on costs. He diagnosed problem, replaced part, explained what was wrong and what he replaced. He was courteous and efficient.
Repair Dryer
Andrae - Dayton, OH
You will be happy you called them!
MAH - Piqua, OH
I highly recommend Authorized Service, and technician Steve Morris in particular. Our Samsung refrigerator ice maker has been an ongoing problem. After repeated failed repair attempts by a different company, thankfully, we found Authorized Service. In a day and age where it is difficult to find service providers who care about the quality of their work and customer service, Steve Morris was a breath of fresh air. He called to let us know that he was running a little late for our appointment (unheard of!). We found Steve to be professional, friendly, knowledgable, and conscientious. Most importantly, he correctly diagnosed and fixed our long-standing ice maker problem! We will definitely use Authorized Service / Steve Morris in the future!
Gina
Gina - Versailles, OH
Kevin was thorough in looking over my refrigerator that was not cooling. He was able to diagnose the problem and give me details as to the cost and procedure of the repair. I feel he was a very honest and knowledgeable repair man and I wouldn’t hesitate to call the company again for repairs as he represented the company very professionally.
Tim
Tim - Troy, OH
Great service
Maria - Dayton, OH
Great service
Glenn - Hamilton, OH
Knowledgeable personable repairman
Shaun did a great job!
Sandy - Union, OH
Thank You
Berry
Matt - Springboro, OH
Excellent +
Quick with great customer service
Megan - Dayton, OH
Would recommend
Got it fixed.
Richard - Springfield, OH
Brad is knowledgable and friendly.
Great service
Ted - Tipp City, OH
Kevin offered wonderful service
Brenda - Union City, IN
Kevin was very courteous and knowledgeable after look in the refrigerator over thoroughly he knew exactly what the problem was he fixed it and now we have no more weird sounds.
Great Service
Kip - Mason, OH
Steve did a great job, he called the day before his appointment and asked some questions about the problem. He then asked me to text him a picture of the model and serial number tag. He arrived early for the appointment with the part to fix the problem. Great job Steve thanks for quickly fixing our problem.
Great job
Kathy - Lakeview, OH
Steve was competent and friendly. Very satisfied with the service
Helpful service response
Carol - Russells Point, OH
We appreciate his honest assessment of our problem and good advice. Very polite.
Fantastic Service
Heather - Xenia, OH
Tim was efficient, friendly and focused. He answered my questions thoroughly.
Debbie
Gem - Englewood, OH
He was great , very knowledgeable, polite and friendly
Lee
Aletha - Dayton, OH
Authorized service were great..they even picked up the slack left by "another" contractor...Kevin was above the rest... Thx
Great service
April - De Graff, OH
My Dryer is Fixed
Justin - Dayton, OH
GE Fredric
Lori - Troy, OH
Doesn’t get any better!
Mike - Dayton, OH
Great service
Sarah - Dayton, OH
Great
Marie - Versailles, OH
Kevin did a great job, professional and knowledgeable, would recommend him
Great Service at fair price!
Judith - Washington Township, OH
Every Tech we’ve had is knowledgeable, friendly and informative. Thats why we keep going back!
Excellent Service!
Danielle - West Milton, OH
Fantastic service. I was able to get on the schedule very quickly. Steve was on time and finished the work so quickly. I’ll be contacting Authorized Service for any future appliance work I may need.
Too expensive for no service .
Terry - Dayton, OH
Since the repairman had the model number and make of the dishwasher he knew the parts for repairs were hard to get. A five minute check of the unit and info that the $400 pump and back order for the pump made replacement of the whole dishwasher recommended but no dishwasher from his business was available. A simple telephone call would have saved us both time and money.
Response from Authorized Service:
At Authorized Service, we are committed to being the preferred appliance servicer in the Miami Valley and we regret that our service did not live up to your standards. Unfortunately, due to the complex nature of the appliances we repair, it is our company policy to not provide a diagnosis over the phone. There are simply too many variables for us to make an accurate diagnosis 100% of the time without observing the appliance in person which is why it was necessary to visit your home. Moreover, under non-pandemic circumstances we would have very much enjoyed the opportunity to sell you a replacement dishwasher but our supply chains have been significantly disrupted in the past few months. Again, we regret that our performance did not live up to your expectations and hope that if there is anything else we can do as a company you will call us at 937.252.3200.
Great Tech
Thomas - Liberty Township, OH
What a nice guy! Great experience having him look at our problem.
Kenneth
Kenneth - Xenia, OH
Very professional service.
Thorough job
Pamela - West Alexandria, OH
Very courteous and conscientious. Did a great job.
Very professional and efficient!
Jenny - Mason, OH
Great experience - good communication prior to the service call to make sure he had the parts in hand to make the repairs.
Home owners
Chuck - Dayton, OH
Good job
Dave - Vandalia, OH
friendly, helpful, knew his business!
Kathy Graham
Kathy - Greenville, OH
The part that Authorized had to order took over a month to get to me but I got continual communication from Authorized that they were on top of it where I did not feel forgotten
Patrick
Patrick - Bellefontaine, OH
Steve was quite professional. He arrived promptly and even squeezed us into a tight schedule. He was dressed neatly and communicated well. Steve inserted the control panel quickly. We would definitely recommend him as a repair person for dishwashers. Thank you!
Randy
Randy - West Chester Township, OH
Great at fixing my appliances!! Very professional, informative , and very nice !!!
Dawn - Springfield, OH
Drier repair
David - Miamisburg, OH
Great Service
Richard - Woodbourne-Hyde Park, OH
Tim is a very pleasant and he is very informative in what he is doing!
Great service and very helpful.
Jack - Huntsville, OH
Right on time fixed problem quickly
Teresa - Dayton, OH
Karen
Karen - Dayton, OH
Great job!
Excellent Service
Chrissy - West Chester Township, OH
Quick service for my refrigerator under warranty
James - Dayton, OH
Have used Allied Services for Year's. Always had good service
Great Service
Srihari - Mason, OH
Great Service and very well explained the problem and issue and friendly manner
Very competent & efficient
Daniel - West Chester Township, OH
Steve is well prepared and wastes no time in getting the work done. Took time to answer my questions.
Great service
Ronnell - Middletown, OH
This is the 2nd time Steve G has fixed an issue with our Whirlpool. He is always fast and friendly, and more importantly honest.
my dryer
Deborah - Englewood, OH
He did not even look at the dryer, the noise I was talking about did not happen at the time he was here, he tried to make it make the sound, but all he said it was t until my warranty is out then it will break down and I will have to buy another dryer but it won't be a Maytag! A dryer does not make the sound I am talking about it is not normal, BUT thanks for trying I guess.
Lill
Lillian - Union, OH
The technician said the refrigerator drawer gasket wasn’t sealing the left upper freazer drawer. He adjusted the gasket, scraped the ice buildup o the
David - Mason, OH
Prompt Repair Service
Lenos - Middletown, OH
Steve was able to fix my problem with the washer and I was able to wash clothing that afternoon.
Very good at what he does and explains what the problem is in detail.
Willis - Carlisle, OH
GREAT SERVICE
Kathy - Lakeview, OH
HIGHLY RECOMMEND! Very professional, knowledgeable, courteous, and kind.
Great service over and above!
Tina - Spring Valley, OH
Brad totally knew exactly what he was doing very knowledgeable about all appliances
Great Service
Tabitha - Trotwood, OH
Dishwasher repair
Rosemary - Centerville, OH
The serviceman was on time and very friendly. He fixed the dishwasher promptly and explained the next step, in the event that the “fix” did not work. The only thing I was surprised at was that he did not wear a mask. I was, however, asked ahead of time by the company customer service caller questions about COVID exposure, etc.
Response from Authorized Service:
Thank you very much for your follow up review! Our technicians are required to wear masks in the home. We are committed to training and reinforcing the standards that are expected but appreciate feedback from our customers! Please let us know if you have any additional questions!
On time and did a great job
Mark - Springfield, OH
Replaced ice maker and ran diagnostics. I’ve maker is working better than ever now.
Friendly & fast service!
Susan - Liberty Township, OH
Steve was super friendly and did a great job fixing our dishwasher!
Awesome Job
Connor - Dayton, OH
Great service
Jason - Arcanum, OH
LG dryer
Maureen - Springfield, OH
Tech arrived on time, wore a mask, polite, courteous. Diagnosed and repaired my dryer quickly, had parts on the truck, and without a return trip. Excellent service and dryer is working great!
Fridge Repair
Ogbebor - Miamisburg, OH
Instruct your workers to use mask at all time they’re in a customer’s house, especially this period, whether they believe in the existence of COVID-19 or not. He was coughing and coughing without his mask on. He said he’s on a particular kind of BP medication that makes him have coughing spells, the more reason he should have had his mask on. Otherwise he did his job. So far, the fridge has been work fine.
Response from Authorized Service:
Thank you very much for your follow up review! Our technicians are required to wear masks in the home. We are committed to training and reinforcing the standards that are expected but appreciate feedback from our customers! Please let us know if you have any additional questions!
Ice maker issues
Brian - Dayton, OH
Brad arrived on time - quickly assessed the issue - gave me a solution - and was back in a few hours to make the necessary repair. Excellent service! Great job Brad!
Our Ice maker continued to have ice build up, interfering with retrieving ice.
Lisa - Huber Heights, OH
Brad Anders did an excellent job on repairing our ice maker. He was very professional and knowledgeable. His skill set and technical know how is much appreciated. We commend him on a job well done. Please extend our appreciation. Thanks Brad
Great job nice guy!
Christina - Troy, OH
Steve did a great job dealing with my renovated 177 yr old kitchen issues! Tight spaces for up to date appliances but he got the frig in a position to fix it perfectly!
Residential
Paul - Versailles, OH
Great Service
Robin - Mason, OH
Steve is awesome!! He did a fantastic job on my dishwasher repair. He’s a great technician! Steve went out of his way to accommodate my schedule. He took the extra time to make sure I was up and running before leaving. Thank you!
The BEST EVER 👍🏻
Karla - Middletown, OH
Steve had performed service on another product a few years back. Totally impressive service. Still impressed today. He not only is prompt, courteous, caring, professional, but he knows his stuff. 💪. Was so excited that you sent me your BEST 👍🏻🇺🇸🙌🏻 Many many thanks. He is a great asset to your company 😎
Excellent service!
Wesley - Sugarcreek Township, OH
Great service completed quickly and correctly.
Good Service
Robert - Springfield, OH
Great Service
Sue - Xenia, OH
Brad is courteous, very competent, and willing to take time to answer questions. Appreciate his professionalism. Will use again.
Professional employee / service
Ronne - North Lewisburg, OH
tech was very polite and professional. He knew exactly what he was doing and was very efficient in the repair. Answered all questions when asked.
Nancy
Nancy - Springfield, OH
Great service
Tim was on time very professional and personable. Certainly knew what he was doing and took care of a problem in just a few minutes.
Richard - Centerville, OH
Fixed the problem
Tawn - Springboro, OH
Good service
Good service
Della - Eaton, OH
Great service
Michael - Dayton, OH
Dryer Lint repair
Scott - Troy, OH
very impressed with Kevin's work
Linda - Dayton, OH
Barb
Barb - Huber Heights, OH
Good experience! Very professional! Can’t compare the cost, seemed steep! At least we have plenty of ice now!
Awesome Service
Angela - Carlisle, OH
Steve is amazing! Great communication keeping me informed of every step in the process.
Homeowner
Janet - Liberty Township, OH
Excellent
Old fashion Quality Services
Connie - New Lebanon, OH
Tack was timely. Neat and explained what he was doing periodically fixed the problem and was a pleasure to work with.
Excellent!
Linda - Xenia, OH
Homeowner
John - Urbana, OH
Service tech was extremely helpful, courteous and knowledgeabLe.
Makin' it easy!
Brian - Dayton, OH
I appreciate your responsiveness to my website inquiry. I got a call back winthin 24 hours and service was scheduled in a matter of days. The service tech was professional and also worked quickly. I will contact y'all again for appliance service.
Top service
Mark - Kettering, OH
Knew problem immediately
Great job. In and out. Dryer working great
Brynnan - Dayton, OH
10/10
good people
Dean - Springboro, OH
went right to problem will call in future with other problems
Fast, courteous service
Susan - Springboro, OH
Service itself was good. Disappointed it took so long to come out though. A week is a long time with a fridge/freezer not working at all.
Great service
Catherine - Brookville, OH
Shawn was very knowledgeable and professional. I appreciate the service
Retired
Gary - Dayton, OH
I would loved to have an employee with Tim’s savvy when I ran my business for over 40 years. Do everything you can to keep such a quality employee. They don’t come around often.
Fast and Easy
Daniel - Dayton, OH
Tim was wonderful. Diagnosed the problem and fixed the ice maker in a matter of minutes. I would definitely recommend
Rebecca
Rebecca - Lewisburg, OH
Great service. Want Shaun back when needed
Appreciated honest advice
Becky - Troy, OH
Appreciated the honest advice
Howard
Howard - Germantown, OH
Knowledge,personable young man
Good service
William - Dayton, OH
He inspected the dishwasher. He needed a part. It was no longer available he was done
Great service!
Bridget - Dayton, OH
Excellent Service
Bill - Dayton, OH
Tim fixed my refrigerator quickly and was respectful of my time.
Teri
Teri - Dayton, OH
excellent service
David - Versailles, OH
Kevin has been at our house several times. He has always been professional and provided excellent service.
very polite respectful
Florence - Dayton, OH
Barb
Barbara - Washington Township, OH
Very prompt, professional assessment of the issue.
Great service
Judy - Dayton, OH
With the Call
David - Beavercreek, OH
The serviceman knew his business and was able to trace the problem within minutes. I’m so glad I called Authorized Appliance before moving to Plan B which would have, in turn, forced me to Plan C... my final expense would have been very costly and I still would have had to deal with a very simple, inexpensive root problem.
Great service
Beverly - Dayton, OH
Kevin was friendly & willing to explain things. He was thorough & efficient. A little pricey but I was glad to have the repair completed.
Great Service
Dana - Yellow Springs, OH
Prompt and efficient service!
Diana - Springfield, OH
I have always been very pleased with the quality of the service provided by Authorized Service.
Washer repair
Tom - Greenville, OH
Thankful for friendly service that fixed our washer. The only part we wish was better was wait time. Almost two weeks from first call to repair. That’s a long time to be without a washer. Fortunately we had a spare in barn. Not everyone would have that. We installed it for the second week waiting on parts and appointment time. We had to get some laundry done.
Microwave repair
Vicki - Liberty Township, OH
Great customer service. Efficient and professional.
Great Service! Arrived on time!
Kenyatta - Trotwood, OH
I’m very pleased. The technician was knowledgeable, polite, respectful of my house and explained to me the cause of the problem.
Yay!
Deb - Sidney, OH
Steve was very knowledgeable and very friendly. He was able to fix our ice maker but not the dishwasher door even though he tried a few different options. Thank you Steve!
Service Call
JB - Dayton, OH
Tim was super nice and professional. Unfortunately my washing machine could not be fixed due to the manufacturer discontinuing parts. $100 to be told sorry I can't fix it is frustrating. Not happy with manufacturer for not making replacement parts on 9-year-old equipment. Tim was clean and very professional. He showed up at the designated time and called in advance. It's hard for me to give higher marks as no repairs were actually made.
Very responsive, easy to work with
Sheri - Clayton, OH
Authorized Service was very easy to schedule, and they communicated very well with me about the repair. I’m very pleased with their service.
Tim
Robert - Dayton, OH
Great service
Great Service
Brian - Dayton, OH
Tim professionally identified the problem, obtained the necessary part and quickly effected the repair. He was very knowledgeable.
Angie
Matt - Greenville, OH
Fast and great service
Bridget - Dayton, OH
Great service
Paul - Fairborn, OH
Technician came and analyzed the problem from what we told him. He ordered the parts and when they came in he installed them quickly.
Extended warranty work - never a hassle
Shawn - Bellefontaine, OH
Lowes contract with this company. Usually takes less than a week, repair guy that comes out is always professional
Satisfactory
Kerry - Dayton, OH
I was not totally happy with the response time of 3 days - lost a lot if food. Then had to have frozen food out for too long to accommodate the technician to go to another call.
Great Service!
Justin - Greenville, OH
He is always thorough, polite and knows what he is doing.
Great Service
Mayme - Brookville, OH
Very good service call
Erbaugh
Kathy - Eaton, OH
Good job. Very thorough and explained all he did.
Great tech
David - Troy, OH
Deborah
Debra - Troy, OH
Excellent service
Brad was very knowledgeable, extremely polite and helpful. Nice young man
Thomas - Dayton, OH
Will recommend you all.
Excellent service
Melissa - Sugarcreek Township, OH
Tim was friendly and professional. He explained what part he was replacing and why. He was right on time and the repair was quick. Would definitely use this company again. Thank you!
Awesome service
Paul - Franklin, OH
On time, very knowledgeable and professional
Eler
Eler - Dayton, OH
Great Service.
Sabrinna - Dayton, OH
Knowledgable of the appliance. Polite and prompt.
Anna
Anna - Spring Valley, OH
Great service
Jim
James - Dayton, OH
Great service
Cheryl - Dayton, OH
Easy fast scheduling. Very nice and professional staff.
Tara
Vacant - Trotwood, OH
Great Service!
Great job
Mike - Xenia, OH
Great service.
Nicholas - West Milton, OH
Kevin was extremely professional and kind. He worked very efficient and clean. Very satisfied with his service.
great service and subject knowledge
Richard - Dayton, OH
on time on task
Great Service
Rod - Dayton, OH
Cheri
Cheri - New Paris, OH
Service tech was very professional and polite
Tracey
Tracey - Dayton, OH
Friendly and efficient!
Michael
"Mclaughlin - Waynesville, OH
Fast clean service
Mrs. Blome
Mary - Mason, OH
Steve was a good technician - courteous and efficient. I would have him wear shoe guards next time but his shoes did not soil my carpet. Your company is blessed to have him.
Great service , explained everything very thorough!
Laurel - Miamisburg, OH
Very polite and accommodating. Worked fast and was through
Diane - Fort Recovery, OH
Jessica
Jessica - Dayton, OH
It would have been too expensive to replace a needed part. I appreciate Tim’s recommendation to replace the microwave.
Frig repair
Janet - Springboro, OH
Great
Theresa - Dayton, OH
Quick and efficient. He knows his product
Mike
Michael - Versailles, OH
Very informative, good experience, everything explained...good experience.
Great best I had
John - Versailles, OH
Great
Joanne - West Alexandria, OH
He was very courteous did a good job and got it done. Thank you very much for the service now I have ice again
Great Service
Dorothy - Dayton, OH
Service
Gary - Dayton, OH
Great Service - Steve G is awesome
Kiran Salam - Mason, OH
Tina
Tina - Dayton, OH
Did a fantastic Job!! Likes that he called ahead to understand door ken and took care of it the same day!!
Quick fast service!
Heather - Xenia, OH
This company was great. Called and they came the next day to fix my washer. Very good communication as well.
Steve G.
MICROWAVE SAMSUNG ME21M706BAG/AA C-10 error code. Only on happens on preselect buttons; ordrng 1 1111 (Gas sensor) and 1 2222 (Main board.)
Shawn H.
DRYER MAYTAG MGDC465HW0 Upon arrival customer stated that unit is making a rubbing noise from the front. Ran unit to verify. Noise is coming from the upper glides. Removed front panel and found a button stuck on glide. Removed button and unit is quiet again. All ok.
Steve G.
OVEN BOSCH HBL5751UCC/01 incorrect part.
Shawn H.
REFRIGERATOR SAMSUNG RF263BEAEWW/AA Installed new ice bucket.
Shawn H.
DRYER SAMSUNG DV40J3000EW/A2 Upon arrival customer stated that unit will tumble but no heat. Inspected unit and found heater shorted open. Replaced from stock and ran to test. All ok. Unit is heating as it should. Advised customer to run unit on 60 minutes times dry to burn off oil residue from heater. ; used 1 DE486A (Heater) from stock
Steve G.
REFRIGERATOR FRIGIDAIRE FPRU19F8RFC Unit is not cooling. Unit has a restriction in the system/.; rqstng P&A on 1 297396820 (Filter dryer) and 1 297414901 (Evaporator)
Shawn H.
RANGE SAMSUNG PPPP/XAA Upon arrival customer stated that unit is showing E27 error and left front burner has only high settings. Ran to test and found oven control not reading temperature properly causing error code. Sensor is good and harness. Found infinite switch shorted causing high heat. Replaced switch. Needs to order control. ; ordrng 1 DE92-03019B (Main pcb)
Shawn H.
DISHWASHER BOSCH SHV863WD3N/13 Installed all provided parts and ran to test. All ok. Unit is draining out fully.
Shawn H.
REFRIGERATOR SAMSUNG RF23J9011SR/AA "Upon arrival customer stated that unit isnt dispensing ice. Its not making ice to be able to dispense ice. Forced ice maker to cycle. It started to cycle but stalled out half way through. Replaced ice maker from stock and cycled to test. Ice maker cycles fine. Ice bucket is cracked in the middle and binds up when auger runs. Unit needs ice bucket. ; ordrng 1 DA97-14504C (Ice bucket), used 1 DA97-13718C (Ice maker(PW)) from stock"
sam.robertson@authorizedco.com
RANGE SAMSUNG NE58K9500SG/AA "Inspected the unit and found the convect fans making a loud rumbling noise from the motor and fan blades.; rqstng P&A on 1 111111 (Range convention fan motor) and 1 222222 (Range convection reverse fan motor), ordrng 1 111111a (Range convect fan blade), rqstng P&A on 1 22222 (Range convect reverse fan blade) and 1 11111b (Fan blade nut) and 1 2222b (Reverse fan blade nut)"
sam.robertson@authorizedco.com
HOME LAUNDRY - E FRIGIDAIRE FFFW5000QW0 "Ordering parts due to faulty connections and the console damaged causing the faulty connection. ; rqstng P&A on 1 137313961 (White console), ordrng 1 809055505 (User interface) and 1 137288500 (Wiring harness)"
Kevin M.
REFRIGERATOR SAMSUNG RF263TEAESR/AA Unit needs repaired per icemaker bulletin ; ordrng 1 Da82-02714a (Icemaker kit) and 1 DA97-12540G (Auger) and 1 Da97-12604d (Container)
sam.robertson@authorizedco.com
WASHER WHIRLPOOL WTW5000DW3 "Inspected unit and found an error code for over suds and off-balance. Recalibrated the unit and ran a test cycle. The unit failed, washed, spun, and drained without any issues. When running a test cycle I found the utility sink that the washer drained into was not draining out properly and the water is backing up. I advise the customer that the water backs up enough end it blocks airflow from getting into the drain line then well stop running this cycle or continue to try draining. All other checks OK"
Kevin M.
REFRIGERATOR SAMSUNG RF263BEAESR/AA Checked error codes; ordrng 1 DA97-12609C (Ff EVAP fan)
sam.robertson@authorizedco.com
REFRIGERATOR SAMSUNG RF263BEAESR/AA Inspected the unit and found a leak in the sealed system. Provided estimate for repair and the customer stated they would think about the repair. They will contact us if they wish to move forward with the repair. All checks ok.
Brad A.
DISHWASHER SAMSUNG DW80J7550UG/AA "Found water wall not moving back and forth properly, ordered water wall and magnet on part warranty.; ordrng 1 Dd97-00318b(PW) (Magnet) and 1 Dd97-00204c(PW) (Water wall)"
Kevin M.
REFRIGERATOR FRIGIDAIRE FFHT1831QP1 Unit not going into defrost replaced main brd please send cust a receipt
Kevin M.
REFRIGERATOR FRIGIDAIRE FRS23H5A5B7 In Kitchen 18+ yrs Unit has a restriction that is non repairable calling HBW-Jalen-they will contact customer
Kevin M.
REFRIGERATOR GE GFE29HGDCWWQAAA Installed ff fan motor assy and defrosted EVAP coil and checks ok
Brad A.
DRYER MAYTAG MEDE300VF0 "Installed new element and fuses, unit checks ok."
Brad A.
WASHER MAYTAG MVWC416FW1 "Customer claims unit would not go into spin properly, recalibrated unit, all operations test ok."
Brad A.
WASHER SAMSUNG WV55M9600AV/A5 "Found unit was leaking from fabric softener dispenser, adjusted and cleaned out dispenser cup. Unit checks ok."
Brad A.
RANGE GE JS750EF4ES "Found element open, installed new element, unit checks ok."
Brad A.
WASHER LG WM2650HWA "Found dispenser hose leaking, customer is going to complete the repair on his own."
Brad A.
WASHER SAMSUNG n/a "Found unit going out of balance during spin, needs new gearcase and speed sensorneeds drain pump also. There is no model/serial tag on unit, cannot look up parts for unit. Called AHS, talked to Patricia, they will contact the homeowner within two business days Authorization 107PAHM"
Brad A.
DRYER WHIRLPOOL WGD92HEFW0 "Installed control, UI, igniter, thermistors, unit is heating properly. All operations test ok."
Tim R.
RANGE WHIRLPOOL WFE770H0FZ1 Reset control because it kept saying feature not available. Tested oven and it cycled on and off with no issues. Told customer to use and if it still had run away temps we would need a main control.
Tim R.
RANGE WHIRLPOOL SF362LXSQ Fixed wiring to ignitor and replaced ignitor. Checks ok
Tim R.
REFRIGERATOR SAMSUNG RF23M8090SG/AA 03 Replaced shorted icemaker. Checks ok; used 1 DA97-13718C (ICE MAKER) from stock
Tim R.
DISHWASHER KITCHENAID KDFE104HPS0 Needs motor assembly part isnt available. Customer says they cant go without dishwasher. Calling Lowes with info. Spoke with Rhonda at Lowes in because they are not able to come up with this part they are putting the customer into buyout options
Tim R.
DRYER GE DPSE810EG4WT Removed top cover and tighten down baffle screws. Checks ok
Tim R.
REFRIGERATOR MAYTAG MFI2569VEB3 Replaced control. Checks ok
Tim R.
DRYER GE GTDP300EM1WS Checked unit over found that the wire going to the heater assembly had shorted out. Disassembled unit and repaired wire. Unit is heating properly now. They need to have the vents cleaned due to large amount of lint buildup inside the dryer and previously taking a long time to dry before this stopped working.
Steve M.
WASHER GE GTW465ASN0WW Belt slipped from pulley guide rubbing on motor fins causing noise. Test ran unit. Unit checks ok
Steve M.
DISHWASHER SAMSUNG DW80F600UTS/AA Drain error. Case brake sensor malfunctioning. Replaced case brake assembly. Unit operating properly. 865845311609 auth# Dorean; used 1 DD82-01373A (Case brake) from stock
Tim R.
DRYER KENMORE 796.910229 Checked unit over found that the unit would not heat up. Replaced thermostat and unit started heating properly on time dry. Unit would only intermittently work on sensor dry. Clean the sensors well unit still intermittent with sensor dry. Instructed customer that we would have to replace the control board in order to fix the sensor issue. As long as they use time dry it will function as designed. Checks OK. Customer doesnt want to do the control board at this moment
Tim R.
RANGE LG LRE3061ST Replaced parts listed checks ok
Steve M.
REFRIGERATOR SAMSUNG RFG237AABP/XAA Installed new inverter board
Tim R.
WASHER MAYTAG MHWE500VP00 Disassembled unit and cleared pressure hose and reset switch. I had to flush the unit with hot water about 4-5 times to get the error codes to go away. Finally able to clear code and customer and I ran cycle for about 10 mins and worked fine. If it acts up again it will need a new pressure switch.
Steve M.
WASHER LG WT4870CW PE error. Pressure sensor error. Cleared pressure tube. Removed and inspected sensor. Reinstalled and ran through diagnostics. Unit operating ok
Steve G.
DISHWASHER GE GDT605PSM4SS3 Installed new water valve cycled test OK
Steve M.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Installed new door. Unit operating ok
Steve G.
WASHER LG WM2233HW Customer states that the unit is loud. Customer needs complete tub job. Verbal est of $1100 - $1200. ;customer is not going to repair. Customer is not going to repair.
Steve G.
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA Install new icemaker upgrade kit install new ice container cycled unit test OK
Steve G.
WASHER MAYTAG MVWC565FW1 Unit is leaking. Installed new watervalve. Cycled. ;; used 1 W11038869 (Water valve.) from stock
Steve G.
REFRIGERATOR FRIGIDAIRE FFTR1835VS0 Install new refrigerator door and new gasket test OK
Steve G.
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA Install new icemaker upgrade kit install new ice container cycled unit test OK
Steve G.
REFRIGERATOR KITCHEN AID KFIS20XVMS10 Unit is not cooling. Found that the display is out and would not let tech unlock control or show display temp. Customer needs main board on the back and the display board. Display board is No Longer Available. Advised customer to get a Frigidaire 18 cube refrigerator for the garage so we can install a garage kit.
Steve G.
DISHWASHER FRIGIDAIRE FGIP2468UF0A installed new lower spray arm assy
Shawn H.
REFRIGERATOR SAMSUNG RF28R7351SG/AA Upon arrival customer stated that unit isnt dispensing ice and makes a weird noise in cubed. Ice bucket is frozen in place. Thawed ice from ice box and removed bucket. Found defrost drain clogged and water back filling. Cleared defrost drain and cycled to test. No more leaking water and drain is clear. Noise is from ice build up. All ok.
Shawn H.
DRYER SAMSUNG DV42H5200EF/A3 "Upon arrival customer stated that unit wouldnt heat but tumble up until last night. They ran unit and it began to heat. Heater, thermal fuse, and cycling thermostat are good. No loose connections. Ran unit to test. Unit is heating fine. Cannot duplicate concern of no heat. Possible that relay on control is shorting out causing no heat. Advised customer to use and if problem reoccurs that main control would need replaced. Part number DC92-00669Y"
sam.robertson@authorizedco.com
MICROWAVE THERMADOR MBES/01 Inspected unit and found the top door switch had failed due to the latch assembly having cracked. Latch assembly no longer available and showing discontinued on all resource sites. Parts needed listed below.Latch 00415518 (discontinued)Control 006418632x door switches
sam.robertson@authorizedco.com
DISHWASHER FRIGIDAIRE FDB1250REC2 "Inspected unit and found the door latch and top latch assembly not lining up properly and allowing the door to close. Made adjustments to both latches for the door close properly. Ran multiple test cycles through on the unit filled, washed, and drain without any issues. Also discovered the plug still in the garbage disposal preventing water from draining from the tub. If customer has issues down the road with training recommended they replace the drain line."
Shawn H.
DRYER SPEED QUEEN ADE4BRGS176TW01 Installed all provided parts and advised customer to monitor.
sam.robertson@authorizedco.com
MICROWAVE FRIGIDAIRE PLMV168KC4 Inspected the unit and found the door not closing properly. Made adjustments. Ran a test cycle and could smell a very strong plastic burning smell. both the magnetron and transform out. The unit is 19 years old and in the kitchen. Called AHS and spoke with Kesha and they going to replace the unit. Notified customer.
Shawn H.
REFRIGERATOR SAMSUNG RF26XAERS/XAA Installed new water reservoir with lines and cycled dispenser to test. All ok. Ice maker has water to it and dispenser works as it should.
sam.robertson@authorizedco.com
DISHWASHER SAMSUNG DW80R2031US/AA00 "Installed parts and ran a test cycle. No leaks found, all checks OK; used 1 W10685193 (Elbow fitting) from stock"
Kevin M.
REFRIGERATOR FRIGIDAIRE FGTR2037TF5 Unit had no refrigerant installed dye drier and recharged unit ; used 1 5303918358 (Dye drier) from stock
Kevin M.
REFRIGERATOR FRIGIDAIRE LFTR1814LW3 Not getting power out of that outlet called land lord and AHS.
sam.robertson@authorizedco.com
REFRIGERATOR FRIGIDAIRE FG4H2272UF Icemaker mold empty and turned off at the display. Installed icemaker and turned it on at the display. Advised the customer that the light above the icemaker button on the display needs to be on in order for the icemaker to work. All checks ok. ; pckd up 1 243297609 (Icemaker)
Kevin M.
REFRIGERATOR FRIGIDAIRE FFTR1821TB8 TSTAT IS WORKING INTERMITTENTLY replaced TSTAT and checks ok; used 1 241537103 (Tstat) from stock
Kevin M.
REFRIGERATOR SAMSUNG RH25H5611SR/AA Adjusted ice maker and filled and checks ok
Brad A.
DRYER AMANA NED4655EW1 "Found heating element open, installed new element, unit checks ok.; used 1 279838 (Heating element) from stock"
Brad A.
DISHWASHER WHIRLPOOL WDT970SAHV0 "Installed sump and control, unit checks ok."
Brad A.
RANGE FRIGIDAIRE REG533MD/0 "Found heating element open, installed new element, unit checks ok."
Kevin M.
REFRIGERATOR SAMSUNG RF23HCEDBSR/AA Calling warrantech-Richard-internal wiring in the cabinet shorting out the fan the cust will get a call back from warrantech within 3-5 business days
Brad A.
WASHER LG WM3488HW "Found drain pump not draining properly, installed new pump, unit checks ok.; used 1 4681ea2001t (Drain pump) from stock"
Brad A.
REFRIGERATOR FRIGIDAIRE FFTR1814TW5 "Found unit not cooling properly in the garage, installed garage kit, unit checks ok.; used 1 5303918301 (Garage kit) from stock"
Brad A.
WASHER GE WJSR2070B2WW "Found timer not advancing, installed new timer, unit checks ok."
Tim R.
DBL WALL OVEN ELECTROLUX EW30EW65GS8 Replaced control board and unit still didnt heat. Needs another relay board per Frigidaire.; ordrng 1 3164439919(pw) (Control board)
Steve M.
DISHWASHER ELECTROLUX EW24ID80QS0A i30 error. Unit leaked from over soap use. Also unit cant be tilted backwards anymore due to countertop to prevent leakage. Control panel not responding. Need control; ordrd 1 117494861 (Control)
Steve M.
WASHER WHIRLPOOL WTW7040DW Unit will not power on. Sporadic function from touchpad and now the unit will not power on at all--L1-38208785846 Julie ; ordrng 1 W10858298 (Panel..) and 1 W10812423 (Control..)
Steve G.
REFRIGERATOR SAMSUNG RF34H9960S4/AA "Unit is not making ice. ; rqstng P&A on 1 1111 (Ice maker upgrade kit.), ordrng 1 2222 (Ice container.)"
Steve G.
REFRIGERATOR BOSCH B36CD50SNS/02 Unit is not making ice. Chris techline; ordrng 1 1111 (Watervalve. Sits behind the water filter housing) and 1 2222 (Ice maker board sits behind the display on top the the unit)
Shawn H.
DISHWASHER BOSCH SHU43C02UC/22 "Upon arrival customer stated that unit leaves dishes wet now after cycle but no standing water. Ran diagnostics and unit is showing an E1 heating error. Heater is good at 11ohms, flow switch is good, ntc and high limit are good. Checked for voltage from control. Not getting 120 vac from control in test mode. Relay on board is shorted causing no heat. Unit needs main control. ; ordrng 1 445925 (Control)"
Shawn H.
REFRIGERATOR KITCHEN AID KRMF606ESS01 Upon arrival customer stated that unit had frost build up around the evaporator cover. Asked customer to that unit over night. Inspected evaporator fan and found it not moving. Getting voltage but not moving. Fan assembly was replaced by another service company. ; ordrng 1 W11087438(PW) (Evaporator fan w/harness)
Shawn H.
RANGE HOOD BROAN n/a Unit is 32 years old in kitchen. Customer stated that unit intermittently works. Ran unit to test. It hums but wont start. Removed cover and found piece of the blower housing wedge in the wheel keeping it locked up. Removed piece and blower is running. Housing of blower is broken and not actually exhausting. Unit needs blower motor with housing. ; rqstng P&A on 1 Unkown (Blower motor w/housing)
sam.robertson@authorizedco.com
REFRIGERATOR LG LSXC22396D/01 Chris and Shari found the correct part and ordered. ; saved tckt
sam.robertson@authorizedco.com
REFRIGERATOR SAMSUNG RF23R6301SR/AA Customer states the unit will not work for several weeks and then randomly will start working again for about a day and then stop working again for several weeks. Researching icemaker upgrade kit to order. ; rqstng P&A on 1 11111111 (Icemaker upgrade kit???)
Kevin M.
REFRIGERATOR WHIRLPOOL WRF757SDEM00 Called tech line Michael recommended a seal kit ; ordrng 1 W10688359 (Seal kit)
Tim R.
REFRIGERATOR SAMSUNG RF4287HAWP/XAA Replaced display due to intermittently shutting off. Checks ok
Tim R.
MICROWAVE OVEN FRIGIDAIRE FGMV176NTF Replace door switches. Tested unit checks OK. Instructed customer on usage of microwave. Did find that the upper vent was cracked by previous servicer. Showed customer damage.
Tim R.
DRYER WHIRLPOOL WED4815EW1 Replaced fuse kit and instructed customer to get their venting fixed. Venting was shutting off airflow going outside.
Tim R.
DRYER MAYTAG MEDB855DC4 No issues. Unit heating properly. Cycling and good temps at back of dryer vent.
Tim R.
COOKTOP WHIRLPOOL WCG55US0HS00 Checked unit over unit functioning as designed. Checks OK
Tim R.
DISHWASHER WHIRLPOOL WDF520PADM5 Checked unit over found that both the spray arms were completely caked with hard water buildup. Cleared out spray arms and tested unit seems to be functioning normal and cleaning. If customer continues to have issues with this please check the estimate for parts needed to take care of repair
Tim R.
DRYER AMANA NED4655EW1 Unit not heating. Customer said unit takes three or four cycles to dry the clothes. Replaced thermal fuse cleared out debris in housing. Instructed customer to get their vents cleaned or this will happen again. Checks OK; used 1 3392519 (Fuse) from stock
Tim R.
WASHER GE GTW680BSJ5WS Checked unit over and found that multiple buttons on the display would not work. Replace control and display. Checks OK
Steve M.
WASHER MAYTAG MVWB865GW0 "Water temp sensor fault. Low flow. Installed new valve. Ran, checks ok; used 1 W11165546 (Valve) from stock"
Tim R.
DISHWASHER KITCHEN AID KDTE334GBS0 Fixed connection on junction. Checks ok
Steve M.
OVEN FRIGIDAIRE FFEW2415QWC Customer complaint of not heating properly. Ran unit for 40 minutes. Temp cycle is as follows. Unit operating properly 426 313 415 349410 340393 352 387 353
Steve M.
DISHWASHER BOSCH SHXM78W55N/11 Found loose wire in junction box check unit. everything looks OK
Steve M.
REFRIGERATOR SAMSUNG RF28JBEDBSG Install icemaker service kit adjusted waterline and applied silicone to icebox
Steve M.
REFRIGERATOR FRIGIDAIRE FFTR2021TW5 Unit not cooling properly due to being located in garage.
Steve M.
WASHER-DRYER COM GENERAL ELECTRIC GUD27EESN0WW Unit wont complete cycle. Found loose harness from lid switch. Secured harness. Unit operating ok
Steve G.
WALL OVEN COMBO LG LWC3063ST/00 Installed new bake element, test OK
Steve M.
DRYER WHIRLPOOL WED5840SW0 Unit not heating due to bad element. Replaced element ; used 1 279838 (Heater) from stock
Steve M.
RANGE WHIRLPOOL WOS31ES7JS00 Installed parts listed unit is operating properly
Steve G.
RANGE SAMSUNG NE59M4310SS/AA Front right burner is over heating and the left front is not heating as well. Customer needs both front inf. Switches. Customer paid the service call fee. She is going to think about the repair. If she want repair please preorder the part.
Steve G.
WASHER GE GFW450SSM1WW Unit very loud. Customer needs a tub job. Verbal est of $1100-$1200. Customer is not repairing.
Steve G.
DRYER BOSCH WTVC3300US/10 Reset the fuse to the heater. Customer is going to have someone come out and clean vent. Adv customer not to use the dryer because of the house vent. Cycled unit and it did heat.
Steve G.
RANGE LG LRE30453ST/01 Install new relay board installed new sensor and thermostat cycled test OK
Steve G.
DRYER WHIRLPOOL WED7990FW0 Customer lint door is broken. Door/cover is not a cover item. Gave customer part number.
Steve G.
REFRIGERATOR FRIGIDAIRE FFHB2750TS3 Unit is not making ice. Installed new ice fill tube. Cycled. ; used 1 241920106 (Fill tube kit) from stock
Shawn H.
RANGE WHIRLPOOL WFE550S0HV0 "Installed new control, and calibrated temperature. All ok. Unit is maintaining temp properly."
Shawn H.
WASHER LG WT7060CW Installed user interface and ran to test. All ok. All cycles work as they should.
Shawn H.
RANGE WHIRLPOOL WFE550S0HV0 Customer wanted to keep old board. Charged for core cost and left part with customer. Ok per Shari W. ; used 1 W11295998(CORE) (EOC(CORE)) from stock
sam.robertson@authorizedco.com
DISHWASHER FRIGIDAIRE FFCD2413UB2A Inspected the unit and found the door not closing properly. The unit is also not installed properly. The legs are not level and it is not attached to the countertop. This is resulting in the unit not completing a wash cycle. I advised the customer they need to have it properly installed and to make sure the door is closing all the way. No issues found.
sam.robertson@authorizedco.com
DISHWASHER WHIRLPOOL WDT750SAHZ0 Installed parts. Ran a test cycle and found no leaks. All checks ok.
sam.robertson@authorizedco.com
MICROWAVE OVEN FRIGIDAIRE FGMO226NUFA "Inspected the unit and found the fuse was blown. Replaced fuse and door switches. All checks ok. ; used 1 3501W1A019S (Lock assembly switches), and 1 14QBP20CSB (Fuse) from stock"
sam.robertson@authorizedco.com
DISHWASHER SAMSUNG DW80R2031US/AA 00 Installed parts and ran a test cycle. Ran a normal cycle for about 12 minutes and found no leaks at the door under the unit. All checks OK
Kevin S.
WASHER MAYTAG MVWB835DW3 "Replaced ui console, checked functionality, unit checks ok."
sam.robertson@authorizedco.com
WASHER SAMSUNG WA45T3200AW/A4 "Inspected unit and found Styrofoam insulation in between the motor and belt causing a burning smell. Removed insulation and ran a test cycle. Unit filled with hot and cold water, agitated, drained and spun up to a high speed without any issues. All checks OK."
Kevin S.
WASHER SPEED QUEEN AWN63RSN115TW01 "Customer claims unit was making weird noises, took video but i could not duplicate and they have since used it without issue. Listened to unit fill on hot and cold valves ok. Agitated, drain and spun without issue. Unit checks ok."
Kevin S.
WASHER KENMORE 110.248723 "Unit is draining just fine, seems to have issue at first going from agitation to spin mode. Had put in clothes to test, had unit fill, agitate, then proceed to drain and spin. Customer states gets in a bind, if you open lid then close again you will hear like a light pop noise. Checked underneath unit inside some oily residue, possibly clutch slipping from transmission leaking. Gave estimate, collected service call fee."
Kevin S.
WASHER FRIGIDAIRE FFFW5100PW0 "Customer claims unit would not fill or wash just sensed then stopped. Upon arrival put in diagnostics and found E11 error for long fill time. Upon testing all functions unit passed all water valve tests, filled agitated, drained and spun. Explained all options etc. had customer put in load of clothes to wash, unit checks ok. Collected service call fee."
Kevin S.
WASHER WHIRLPOOL WTW8500DC5 "Customer is getting F6E3 error code communication issue with main control and ui. Was able to put into diagnostics and perform key tests ok, pulled up error codes had F6E3 and F2E1 stuck key, but all keys functioned. Unit main board had proper flashing led. Called techline spoke with rory had me do some checks on lid lock and thermistor on water valve from each harness. All checks were ok. Tech suggested changing out user interface console. Customer has no extended warranty. Collected service call, customer will think about repair."
Kevin M.
REFRIGERATOR FRIGIDAIRE LFSS2612TE0 Installed ice container.
Kevin S.
REFRIGERATOR WHIRLPOOL GI5FVAXVB02 "Customer issue with food freezing in fresh food section, freezer appears fine. Upon arrival unit fresh food temps was 22F, freezer is ok at around 0F. Pulled up service matters found service pointer R4317470 says refrigerator temps maybe too cold if icemaker is turned on but water is not hooked up to the unit. This is exactly the situation at hand. Showed customer service pointer and on off switch to icemaker. Told customer to give 24hrs see if things get better."
Kevin M.
REFRIGERATOR FRIGIDAIRE LFHD2251TF5 Ice maker not advancing into a cycle; used 1 243297609 (Icemaker) from stock
Kevin M.
REFRIGERATOR SAMSUNG RS261MDWP/XAA Def drain is plugged up
Brad A.
WASHER LG WM4270HWA "Customer claims unit is going out of balance intermittently, tested with load of towels, unit was able to spin out properly, unit checks ok."
Brad A.
REFRIGERATOR FRIGIDAIRE FFSS2625TS "Found icemaker not cycling properly, installed new icemaker, unit checks ok.; used 1 241798224 (Icemaker) from stock"
Brad A.
WASHER GE GTW485ASJ0WS "Installed agitator base and auger, unit checks ok."
Tim R.
WASHER SAMSUNG WA45H7000AW/A2 "Checked unit over found that the bolt that holds the agitator in place has snapped off. Agitator is stripped. Basket and transmission shaft are seized together. Unit needs new transmission, agitator, inner basket and motor. ; rqstng P&A on 1 DC97-16984A (Clutch) and 1 DC93-00309A (Motor) and 1 DC97-18154A (Agitator) and 1 DC97-16990E (Basket)"
Brad A.
REFRIGERATOR FRIGIDAIRE FFSS2615TE4 "Found ice container not dispensing properly, installed new ice container, unit checks ok."
Tim R.
DISHWASHER KENMORE 665.12773K310 Replace drain pump due to short. Checks OK; ordrng 1 W10531320(TS) (Drain pump)
Steve G.
DISHWASHER WHIRLPOOL WDT970SAHV0 Unit is not washing. ; rqstng P&A on 1 W11305296 (Board) and 1 W11087376 (Sump assy)
Shawn H.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Upon arrival found freezer lint erupt light inoperable, fresh food lights dim, and led behind cubed button inoperable. All other lights on display work except the cubed. Light in freezer is shorted out. Molex connector is was twisted when installed and yellow wire is near breaking. Unit needs 1 tappers led, display, and harness. ; rqstng P&A on 1 W10397958 (Display) and 1 W10515057 (Tapered LED) and 1 W10871583 (Harness)"
Shawn H.
REFRIGERATOR SAMSUNG RF263BEAEWW/AA "Upon arrival customer stated that unit isnt dispensing any ice. Attempted to remove ice bucket but it is frozen in. Thawed ice bucket to remove. No error codes stored in diagnostics. When removing ice bucket the gasket around it tore from being frozen. Ice maker is shorted causing it to continuously cycle and dump water. Replaced ice maker under warranty and need to order ice bucket. ; rqstng P&A on 1 DA97-14474C (Ice bucket), used 1 DA97-15217D (Ice maker(PW)) from stock, states that autho needed"
sam.robertson@authorizedco.com
DISHWASHER MAYTAG MDB9959SKZ0 Spoke with customer. Ordering drain pump.; ordrng 1 W11497943 (Drain pump)
sam.robertson@authorizedco.com
DISHWASHER SAMSUNG DW80R2031US/AA00 "Inspected unit and found water in the base of the unit. Cleaned up water ran a test cycle. Found the inlet water valve leaking. Ordering valve; ordrng 1 DD81-02265A (Water valve)"
Kevin M.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Icemaker was locked up replaced ice maker and checks ok ; ordrng 1 Da97-15217d (Icemaker)
Kevin M.
REFRIGERATOR GE GFE29HGDCWWQAAA Ff fan is out needs replaced; ordrng 1 WR17X13142 (Fan assy) and 1 Wr60x26866 (Motor) and 1 Wr24x27948 (Boot)
Kevin M.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Unit control brds are communicating properly showed customer how to reset until we get back; ordrng 1 W10226427 (Brd) and 1 W11035835 (Brd)
Brad A.
REFRIGERATOR SAMSUNG RF25HMEDBSG/AA "Found unit not cooling properly, giving error code for condenser fan, needs fan and main PCB replaced, ordered fan motor and main PCB.; ordrng 1 da92-00592a (Main control) and 1 da97-15765c (Condenser fan)"
Brad A.
WASHER MAYTAG MVWC415EW1 "Found gearcase making loud noise during spin cycle, agitator stripped, ordered gearcase, agitator, belt, and hub. Located in the laundry room, manufactured 11/2015.; rqstng P&A on 1 W11454372 (Gear case) and 1 W10846191 (Agitator) and 1 W10528947 (Hub) and 1 W10006384 (Belt)"
Brad A.
WASHER GE GTW330ASK1WW "Found unit will not reach maximum spin speed, ordered control, speed sensor, and belt. Located in the laundry room, manufactured 2/2017.; rqstng P&A on 1 WH22X32357 (Control) and 1 WH01X24697 (Belt) and 1 WH12X25294 (Speed sensor)"
Tim R.
DISHWASHER KITCHEN AID KUDS01FLSS3 Replaced parts listed. Checks ok
Tim R.
DISHWASHER AMANA ADB1100AWW5 Checked unit over and found that multiple buttons on the control would not respond. Heat dry also did not work. Wash motor lower spray arm would not move at all. Unit needs a new control and motor. Chad did not want to go ahead with the repair
Tim R.
DRYER ELECTROLUX EIMED55IIW0 Checked unit over found that the unit was only partially heating and giving an E64 error code. Checked thermostat and fuse both check OK. Unit has shorted heating element. Replaced heating element. Checks OK
Tim R.
RANGE KENMORE 790.956641 "Checked unit over found that the unit door wont close. Unit wont heat. Found that the unit needs new control, door hinges and burners. Issue with cavity also. Talked with AHS about the conditions of the unit and decided best option was replacement. Spoke with Tammy."
Tim R.
WASHER KENMORE 110.2120201 Found agitator loose. Couldnt removed bolt. Bolt was loose. I was able to tighten down and agitator now functioning normal . Customer has had this done by pervious services she said.
Steve M.
RANGE FRIGIDAIRE FGEH3047VFC Install new thermostat / element. oven is heating properly
Tim R.
RANGE GE JS760BL1TS Checked unit over found scratches were just cosmetic and no defect of cooktop and isnt cover per AIG. Instructed customer in cleaning and usage.
Tim R.
MICROWAVE FRIGIDAIRE FGMV174KFB Fixed door spring. Checks ok
Steve M.
REFRIGERATOR FRIGIDAIRE LFTR1821TFA Install garage kit to help improve cooling through winter months; used 1 5303918301 (Garage kit) from stock
Steve M.
REFRIGERATOR FRIGIDAIRE FFTR1814TWB Unit is in garage not allowing it to cool properly.
Steve M.
DISHWASHER FRIGIDAIRE FGIP2468UF0A Installed new lower wash arm mechanism
Tim R.
WASHER KENMORE 110.238321 Needs brake and transmission. No repair.
Steve G.
DRYER WHIRLPOOL WED49STBW1 Unit is not starting. Installed new door switch . Cycled. ; used 1 W3406107 (Door switch) from stock
Steve G.
WASHER SAMSUNG WF45K6200AZ/A2 Customer states about a week ago unit started making a ticking noise found the base of the pump was vibrating adjust the base low test check OK
Steve G.
DISHWASHER KENMORE 665.13543N410 Install new main control board cycle