Local Reviews
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Kenneth - Lakeview, OH
Awesome I called and talked to Jane and told her he's an asset to your company
Very good, thanks
Roberta - Troy, OH
Lori
Lori - Clayton, OH
Great service. Got everything taken care of with one visit. Tech really knew what he was doing, and was very friendly and polite.
Knows what he is doing
David - Troy, OH
He fixed our problem with our washer, explained exactly what was wrong. Great personality, would be happy to have him back, if we have problems in the future.
Steve is very professional and thorough.
Shelley - Urbana, OH
Was very satisfied
James - Arcanum, OH
Great service
JR - West Chester Township, OH
Great service.
Bernard - Dayton, OH
Richard
Richard - Greenville, OH
Great job
Great service, fast work!
Gary - New Lebanon, OH
Shawn came out and looked at 2 things for me. My oven didn’t need serviced as I first thought, but my dishwasher did. Shawn explained the problem to me, ordered the parts and was back again to fix it soon thereafter! He got the job done in a timely manner and was very thorough. Thanks again!
Technician was very professional and knowledgeable
Sherri - Dayton, OH
Rich
Rich - Englewood, OH
Very professional would recommend him anytime
thanks
Jim - Urbana, OH
good
Satisfied customer
Olga - Beavercreek, OH
Quick, reliable and professional
Great service
David - Dayton, OH
We’ve had the same gentleman before for service, always professional.
Ron
Ronald - Springfield, OH
Steve has been to my home twice over last several months resolving two different issues. Steve is both courteous and takes pride in his job! True professional...
Excellent service
Joy - Troy, OH
Steve figured out the dryers issue and did the necessary repairs. Very nice and responsible guy.
Great service
June - Tipp City, OH
Steve was good workvery knowledgeable and through process of elimination found the simple problem, which was not the dish washer at all.
Great service
Lexis - Xenia, OH
excellent service
Gene - Tipp City, OH
Steve came out to repair our refrigerator and washer. He did so effieciently and professionally.
Great service.
Donald - Washington Township, OH
Steve was excellent.
Refrigerator Seal
Jeannette - Bellbrook, OH
Tim did a great job but even before the scheduled appointment to fix the seal on our refrigerator, he called and asked questions about the piece. As a result, he was able to make sure he had the correct piece with him to fix the problem avoiding ordering the part and scheduling a second appointment! That’s great customer service! Thank you!
Kathy Graham
John - Greenville, OH
Great and prompt
Andy - Brookville, OH
Fixed range in very short time knew what was wrong right away
Great
Roger - Tipp City, OH
I was well pleased with the service. Very professional, would recommend them very highly for service work.
Mrs
Janet - Huber Heights, OH
Excellent service!
Great service!
James - Dayton, OH
Brad was knowledgeable, prompt and professional. He provided steps to avoid future problems.
VERY pleased
Robert - Fairborn, OH
What thrilled me was during the initial call I provided the young lady with a model and serial number plus my opinion of what failed. The tech actually showed up with that part which fixed it. I wasn’t stuck with a disassembled convection oven while he went part shopping. Yes I would hire them again.
Great Job
Providence - Moraine, OH
Tim was nice and professional. He determined what the issue was with our microwave, told me he could fix it because the parts were on his truck, gave me a price that was good and it was fixed within 15 minutes after that.
Great
Richard - West Chester Township, OH
Vary good, he knows what he is doing. Went right to the problem, 5 to 7 minutes he was done. He was very professional. Than you
Service
Anderson - Dayton, OH
I want Shawn out on every appliance service call
Refrigerator repair
Customer - Dayton, OH
The technician left dirty handprints on both outside of refrigerator and inside freezer.
Very knowledgeable and friendly.
William - Dayton, OH
The lady that took my call had VERY POOR people skills, hard to understand!
Great
Sharon - Dayton, OH
He is very good and helpful fixed my problem and told me just how to use it
Fridge repair
Bill - Tipp City, OH
Excellent service
Quick and easy service
Matthew - Fairborn, OH
Good Service
MR - Fairborn, OH
Came out the day after the part came it to repair dishwasher. Good service.
Great Service...
Marcia - Dayton, OH
I had excellent service and will use your company again...Thank you...
Great
Dave - Springfield, OH
Very helpful and would highly recommend
Great technician
Danielle - Dayton, OH
Steve took his Tim and explained everything!
Wonderful
Victoria - Trotwood, OH
Great service
Ron - Versailles, OH
Dishwasher was broke no power.
Great service
Bob - Mechanicsburg, OH
Great service! Awesome job. Very friendly.
He was a very nice man and very polite. The nice man fixed nothing.
Brenda - Fairborn, OH
Nice men fixed nothing fixed. The burner is not fixed and now another one is not working. The dishwasher after it was “fixed” with a dish load of dishes is still not working.
Response from Authorized Service:
I apologize you are still having an issue with your appliances. I know we have you back on our schedule so we can get the issues resolved! Please feel free to call our office during the service process if you have additional questions! 937-252-3200, ext 106. Please ask for Robbin. Thank you!!
So far so good
Lora - Springfield, OH
professional service
Michael - Troy, OH
the technician was knowledgeable and courteous.
Great service
Nancy - Dayton, OH
Samsung Stove Repair
Kim - Springboro, OH
Communication was good. Tech was friendly and efficient.
Good
Kathy - Spring Valley, OH
Great job!
Rebecca - Dayton, OH
Shawn did a quick job of taking care of my dryer, explaining what needed to be replaced. He was very kind and courteous, and I greatly appreciate the work he did.
very polite
Phil - Bellefontaine, OH
Service great price great
Mike - Middletown, OH
We g We get great service
Great
Gary - Dayton, OH
Very good at what he does
Great service
Ken - Dayton, OH
Tim came right on time.He quickly identified the problem with my dishwasher in less than 10 minutes and had the part on order. He returned several days later with the part,that had to be specially built, and installed it...tested the unit and was out in 10 minutes again. Great job Tim!
Kathy
John - Greenville, OH
Refridgerator repair
Stana - Belle Center, OH
Excellent service! Neat appearance, on time and had to work a long time to find the problem. Once found it was quickly fixed and put back together.
Very helpful
Pontia - Springfield, OH
Brad worked with my time availability & I greatly appreciated that. Friendly and knowledgeable.
Great
Cynthia - Dayton, OH
Excellent service I would highly recommend you service to everyone. Thank-you again
Dish Washer repair
Carlos - Springboro, OH
Was early(great), provided outstanding service
Mary Ciesa
Mary - Kettering, OH
Great
James - Union City, OH
Very good and profesional
Patty
Patricia - Beavercreek, OH
He was great. Called on Friday and my frig was fixed by Wednesday
Steve is awesome. We have enjoyed working with him and would welcome him back anytime.
Barbara - Springboro, OH
Barb
Barbara - Dayton, OH
Stephen
Sumner - Springfield, OH
Very pleased with Brad's service and demeanor. Thank you
Customer
Amy - Springfield, OH
Service Tech was excellent!!!!!
Excellent Service
Matthew - Bellefontaine, OH
Courteous and thorough service. Great communication! Very prompt!
Colleen
Mike - Dayton, OH
Service technician review
Brandy - Verona, OH
Shawn was awesome
top notch service, reasonable price
Mike - Dayton, OH
called on Friday, set appt. for Monday, tech was on time. Steve was very personable, wasted no time, finished job right away. very willing to answer questions. checked washer afterwards for water leaks, ran cycle, all good.
Great service
Lance - Dayton, OH
Tim went above and beyond to help us out to complete our job in time for our closing of our house.
Great Service
Vickie - Huber Heights, OH
Brad was very professional, and informative
Review
Xia - Tipp City, OH
very good service
Shawn was VERY knowledgable and answered all my questions
Carolyn - Englewood, OH
Great Service
Lisa - Urbana, OH
Steve was great! Knowledgeable of the problem and how to fix my refrigerator ice maker. I would definitely call him again!
Great service
Harriet - Xenia, OH
On time, polite, clean and efficient
Knowledgeable and helpful
Jeffrey - Middletown, OH
Very knowledgeable about our refrigerator...fixed the problem and gave us tips for future
Excellent
Megan - Dayton, OH
He was quick and professional!!!
thanks
Lemon - Urbana, OH
hood
Fred
Fred - Troy, OH
Super experience. Helpful, knowledgeable, and efficient.
Quick Service
Michael - Dayton, OH
The repair person, Tim, called ahead and was here promptly. He explained everything well and performed the fix he recommended efficiently. He also asked about our other Thermador appliances. Very helpful.
Great Service
Bill - Dayton, OH
Oven fixed.
He did well
Peter - Dayton, OH
Work done right eventually
Paul - Fairborn, OH
Missed initial diagnosis caused delay in getting the right parts then wrong parts were ordered after correct diagnosis. Tech was friendly and did the job quickly but it took a week or so longer than it needed to.
Na
Doug - Dayton, OH
Good
John - Dayton, OH
Steve
Chris - Lebanon, OH
Steve is always easy to deal with. I appreciate his honesty.
Leslie
Leslie - Kettering, OH
Great service
Ryan - Fairborn, OH
Service was great, thank you
Samsung Dishwasher Repair
Ashley - Englewood, OH
Shawn was kind and professional. He was honest and very straightforward. Shawn is awesome!
Good service.
Ronald - Springfield, OH
Did not get a receipt for the $100.00 service fee I paid to you. Otherwise service was very good.
Great communication
Cassie - Jamestown, OH
Brad communicated what time he would be here and got the work done very quickly. He was very friendly and professional
Great Service
Michael - Springfield, OH
Went the extra mile to get the job done right!!!
good
Jimmie - Englewood, OH
very nice young man
It was great service
Thomas - Tipp City, OH
I was very impressed. My Tech came prepared, resolved the problem and was a very nice person. I would recommend them to anyone.
Great
Patrick - West Liberty, OH
Dennis
Dennis - Liberty Township, OH
I was very happy with the service provided by Steve.
Fred
Fred - New Carlisle, OH
Efficient and professional. Very knowledgeable,
He was great
Tracy -
Exceptional Service
Suzy - Dayton, OH
Tim was able to quickly diagnose the issue and replace the parts in a very efficient manner. He had the parts on his truck so it was less than 20 minutes from start to finish. This will definitely be my "go to" repair service from now on.
Wonderful service, delightful guy!
Doug - Lebanon, OH
Steve clearly knew about our fridge and how to address our problem. He helped us through an excellent short term solution and talked about a good long term solution if the short term one stopped working. Great guy, good attitude, top notch skills!
Work Completed - Outstanding
Richard - Fairborn, OH
Authorized Service provides Excellent troubleshooting/parts-replacement/repair/equipment training (for temp controls) and configuration adjustments ( 0 for freezer & 40 for refrigerator).
Refrigerator
Kyle - Rossburg, OH
Great service
Joyce - Liberty Township, OH
Great service
Greg - Vandalia, OH
Steve did a great job. Was on time and completed the repair to our complete satisfaction.
Great service. Prompt, knowledgable, friendly
George - Dayton, OH
Washer repair
Patricia - Dayton, OH
Great Service.
Ryan - Covington, OH
I didn’t mind this at all but, he did come to the back door instead of the front. For other people that may seam a little “unprofessional“. Like I said though, I am not upset about it.☺️
great service, reasonable price
Michele - Kettering, OH
Awesome
Gary - Greenville, OH
Good work, but might have call again
Great Service
Larry - Dayton, OH
The job was well done and well explained. The service man was very friendly and kind.
Great service, very efficient
Timothy - West Liberty, OH
Steve arrived as stated, was efficient and personable. He was quick in the repair, asked if there was anything else he could and left his card in case we had any issues.
Oven overheating - great diagnosis, problem sorted!
Carolyn - Dayton, OH
Excellent service
Craig - Xenia, OH
Frank
Frank - Middletown, OH
Great experience
great service!!
Diana - Dayton, OH
Awesome Service!
Cathie - Bellefontaine, OH
Quick to provide an appointment, and top notch customer service. I cannot say enough about how happy were are with this technician. Knowable, approachable and everything I would expect from this experience.
Great
Sherry - Springfield, OH
The best help ever! Very kind and personable also completed the repair of my dryer quickly and efficiently. I would call him if I ever have an appliance problem again
Very good service from Brad
Bob - Springfield, OH
While Brad gave great service, my bill was $298. I understand the $84.50 service call but still a little over $200 was a little pricey for a part and 45 minutes of labor. Again, Brad did a great job and glad to have fixed.
great deal
Linda - Dayton, OH
He met all my needs
Great Service
Meredith - Middletown, OH
Resolved the problem
Ronald - Dayton, OH
Serviced the laundry washer and identified the source of flooding caused when using washer!
Great
Aaron - West Carrollton, OH
He was very pleasant and helpful
Great
Paulet - Dayton, OH
Very satisfied he knew what he was doing good job
Quick turnaround
Sarabeth - Springboro, OH
Collette
Collette - Centerville, OH
Great service
Great
Richard - Greenville, OH
Good service and washing machine is working fine
Great job by Steve!
George - Middletown, OH
Steve has serviced our appliances, always does a great job. Fixed our dryer quickly, and with no mess. Thank you!
Highly efficient
Charles - Liberty Township, OH
Steve got the job done quickly despite several interruptions from colleagues.
Everything Works Again
Richard - Dayton, OH
The maintenance was quick and effective. It was tested before he left and has been working fine since the repair was completed.
Very knowledgeable and confident serviceman.
Burt - Dayton, OH
We are grateful for the service. We could wish it was not so expensive Shawan was excellent
Awesome service
Ryan - Dayton, OH
Tim was quick and efficient, and a great attitude
Great job!
Patricia - Dayton, OH
Great service
Mark - Troy, OH
He came out at the prescribed time and did a very though job.
He was great
Terri - Troy, OH
Great
Diane - Greenville, OH
Great. Did a good job
Great
Renee - Dayton, OH
He was fantastic thank you
Excellent service every time
Joe - Greenville, OH
Kevin has fixed things for us before and is always on time, very professional and great to deal with!
Excellent service
Romond susan - Dayton, OH
Did a great job neatly. Very pleasant.
Great service
Terrill - Dayton, OH
If. It really fixed the problem this time.
Tim did a great job fixing the problem with my stove
Kevin - Dayton, OH
Tim was here within an hour of my call. I was very happy with that. Great service.
Fantastic Service
S - Dayton, OH
Great service experience
Springboro customer - Springboro, OH
Service repairman is GREAT!
Mark - Jamestown, OH
Brad has worked on our appliances several times and he is always so good. He's friendly, helpful and very efficient. We will continue to use his company because of him.
Great Job
Michael - Dayton, OH
Good service
Roger - Dayton, OH
Great job
Greg - West Alexandria, OH
Great job didn’t take a minute don’t feel like I should have been charged a 50.00 a hour when it took a minute to fix a ice door no problem with service charge
Great service
Donna - Clayton, OH
Dependable
Great Service!
Robert - Washington Township, OH
Tim was the best.
John
John - Liberty Township, OH
Steve has been & was amazing again. He is a true professional.
Great service and quick to see.
KetteringDN - Kettering, OH
They were very nice, the service was great and the technician was awesome.
Great service
Randall - Cedarville, OH
Great
Kathy - Dayton, OH
He was polite did a great job at fixing it I would rate his performance at a 10 he was excellent
good service
Dotty - Dayton, OH
Excellent service!
Barbara - Miamisburg, OH
Great Service
Yvonne - Dayton, OH
He was very professional, kind and was very focused on his job.
Fast service
Carol - Greenville, OH
Kevin was very thorough explaining things to me. However the squeaking sound occurred again when the washer is loaded. Thanks for a really nice representative of your company.
Westy
Kathy - Minster, OH
Kevin was terrific! Resolved the problem quickly!
Bill Evans
William - Englewood, OH
Good job!
Great service
Ed - Springfield, OH
service technician was excellent
Lisa
Lisa - Englewood, OH
Great
good service
Bobby - Dayton, OH
Excellent service, quick work
Anthony - Liberty Township, OH
Steve was going to be in my neighborhood that morning so called and moved my time to earlier. He was in and out in less than 30 minutes.
Susan
Susan - Dayton, OH
Thumbs up!
Steve - Dayton, OH
Very knowledgeable about all appliances. Extremely friendly. Great experience.
Great
Doris - Middletown, OH
He fixed it and did a great job
Great Service!
Linda - Troy, OH
Our product was under warranty, so there was no charge. Steve was there early and was very efficient! He was able to take care of the problem and I was really pleased!
good service
Larry - Dayton, OH
Did a good job and answered all my questions
My refrigerator systems go!
Lynn - Xenia, OH
Great think ahead derive and customer education.
Great Service
Donald - Springfield, OH
Great Service
Chris - New Weston, OH
Kevin was very respectful and thorough with his work. Thanks
Good customer service
Pamela - Springfield, OH
We had problems with the flames on our gas stove. Gas company said to contact repairman. We did that, and it wasn't an issue with the stove. Brad was very professional and did extra trouble shooting to make it wasn't the stove.
Great Service
David - Mason, OH
We have had Steve on several occasions. He is patient, friendly and always thorough.
Great
James - Dayton, OH
Good job & courteous
Dryer repair
Bridget - Greenville, OH
Customer service and repair handled in a professional manner. Repair completed under an extended warranty contract & dryer working like new.
Oven Repair/Service
Frederick - Centerville, OH
Exemplary care and service. And Steve has an outstanding personality.
Great service
Gary - Dayton, OH
Excellent, professional and on time service.
He was great
Terri - North Lewisburg, OH
Great Service
Terrill - Dayton, OH
Was pleased with every part of the repair.
great service.
John - Ansonia, OH
was very throughy.
Great service! Brad is very personable and easy to work with ,
Charles - Beavercreek, OH
Efficient and professional
Rita - Xenia, OH
Brad called before to let me know his ETA and was there when he stated he would be. He diagnosed the issue quickly and called to inform me of the issue and cost to repair and completed the repair quickly and checked to make sure the repair fixed the problem. He has been to my house to fix another problem with the same appliance and was also quick and efficient!
Quick service
James - Vandalia, OH
He came in and got my dryer up and running quickly.
Amazing service and 110% Satisfaction
Lauree - Troy, OH
Steve was the epitome of customer service. He was knowledgeable, friendly, and made sure everything was cleaned up and back in the correct space. I will recommend him and Authorized to all my family and friends. Thank you!
Sharon
Sharon - Liberty Township, OH
Great service. Quick.
Great Service, came the next day after I called!
Brittany - Urbana, OH
Washer Repair
Brenda - Dayton, OH
Great service. Washer was repaired on the initial visit.
DON
Wehrmeyer - Middletown, OH
Great fast service
Prompt, professional and knowledgeable
Randy - Dayton, OH
The repairman quickly assessed the problem and notified the insurance company. He also informed us of a potential wiring problem that we should address.
awesome response time
Jerome - Dayton, OH
Washer repair
Sidney - Miamisburg, OH
Fast friendly service
Great service! Friendly and professional
Joseph - Troy, OH
Knew what he was doing
Tom - Tipp City, OH
Figured problem out went right after it. Changed pump cleaned up great man to work with.
Great service
Justin - Dayton, OH
Amazing did excellent work knowledgeable about what the problem was with washer
Rick is very knowledgable and completed the service quickly
Vicki - Lebanon, OH
Always get great service
Fantastic Service
BSharp - Dayton, OH
Quick, efficient and effective.
Owner
Stanlee - Franklin, OH
Informative
David - Dayton, OH
Great service and knowledgeable
DEJAY9 - Springboro, OH
Dishwasher and washer
Constance - Miamisburg, OH
Kevin M.
REFRIGERATOR SAMSUNG RF263TEAESG/AA Install parts for icemaker bulletin and took pictures as I went and checked ok
Kevin M.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Installed new light kit and had to call whirlpool wiring in liner is broke to the freezer light JK- SO#7727840383 unit is non repairable
Kevin M.
REFRIGERATOR FRIGIDAIRE FGTR2037TF1 Motor on icemaker is locked up replaced and checks ok; used 1 241798224 (ICE MAKER) from stock
Kevin M.
REFRIGERATOR FRIGIDAIRE LFHB2741PF5A Call new main board checks OK
Kevin M.
REFRIGERATOR WHIRLPOOL gs5shaxnb00 Wiring is messed up at relay and main brd. let cust know we won’t work on unit because of wiring being spliced and Loose wiring just hanging they calling AHS-
Brad A.
WASHER WHIRLPOOL WTW7600XW2 "Found bearings making loud noise. needs outer tub, rps sensor, and washplate. Customer does not want to repair."
Brad A.
DISHWASHER BOSCH SHP865WF5N/11 "Tub seal was not seated properly into channel causing unit to leak under the door. Adjusted seal, unit is working properly."
Brad A.
REFRIGERATOR WHIRLPOOL WRF560SEYM04 "Installed new control, unit is working properly."
Brad A.
MICROWAVE FRIGIDAIRE FFMV1645TS Found interlock switch not closing properly. Installed new switch. Checks ok.; used 1 5304509460 (MICRO SWITCH) from stock
Brad A.
DISHWASHER KENMORE 665.160494 "Found control not advancing, stuck with heater circuit error code. Cleared code, unit checks ok."
Tim R.
RANGE LG LTE4815ST Needs lower outer door shell.; ordrng 1 ### (LOWER DOOR SKIN)
Tim R.
DISHWASHER SAMSUNG DMT400RHS/XAA Cheeked unit over found that the door vent wasn’t sealing tight causing unit to leak while washing. Leaking from middle of the door. Customer OK’d repair.; rqstng P&A on 1 DD94-01045A (DOOR VENT)
Steve M.
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA Icemakers freezing over. Previously serviced by another company. Recommend installing icemaker service kit.Manufactured October 2017; ordrd 1 DA82-02675A (IMK SERVICE KIT)
Steve M.
RANGE - ELECTRIC MAYTAG MER7662WS1 RF burner not working. Found bad infinite switch and faulty door switch. ; ordrd 1 WP9757262 (swtch-lite) and 1 WPW10149355 (switch-inf)
Steve M.
REFRIGERATOR SAMSUNG RF263BEAESR/AA Icemaker frosted over need to order icemaker svc kit; ordrd 1 DA82-02697A (ICEMAKER SVC KIT)
Steve G.
OVEN GE CT9550SH5SS "Unit is having a E97 error code. ; ordrng 1 1111 (COOLING FAN. ), rqstng P&A on 1 WB27X25552 (board machine contro) and 1 WB27X25553 (board machine contro)"
Steve G.
WASHER KENMORE 110.280628 Unit is leaking and loud in spin. Unit is 14 years old. Found the bearing is out and unit is leaking and loud. ; rqstng P&A on 1 1111 (OUTER TUB WITH SHAFT) and 1 2222 (SHAFT) and 1 3333 (ROTOR) and 1 4444 (HUB KIT) and 1 5555 (HALL SENSOR )
Steve G.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Unit fan is loud. Found that the fan blade was warped hitting the housing. Installed new fan blade. Test ok. ; ordrng 1 W67006337DN (;FAN BLADE)
Steve G.
REFRIGERATOR FRIGIDAIRE LGUB2642LF3 Unit is leaking from the defrost drain line. Ordering drain line. ; ordrng 1 241830904 (tube-drain)
Kevin S.
RANGE GE JB645DK1WW right hand front burner only inner element working. Ordeing switch and burner. Inspected wiring looked ok.; rqstng P&A on 1 WB24X25013 (range infinite contr) and 1 WB30X24111 (range radiant elemen)
Kevin M.
REFRIGERATOR KENMORE 10650503990 Damper isn’t opening up ordered new damper; ordrng 1 WP2209751 (diffuser)
Brad A.
WASHER LG WM9000HVA "Found control to responding properly, needs PCB Assembly/display. Ordered PCB.; ordrng 1 EBR79848503 (PCB ASSEMBLY, DISPLAY)"
Brad A.
DISHWASHER KENMORE 13922K012 "Found wash motor and drain pump not turning with proper voltage applied. Found control not responding properly. Needs new wash motor, drain pump, Unser interface and control. Manufactured 2011.; rqstng P&A on 1 UNKNOWN (WASH MOTOR) and 1 UNKNOWN (DRAIN PUMP) and 1 UNKNOWN (MAIN CONTROL) and 1 UNKNOWN (USER INTERFACE)"
Brad A.
DRYER WHIRLPOOL n/a "Found dryer element open, needs new element. manufactured 2011; rqstng P&A on 1 WP3387747 (element)"
Tim R.
DISHWASHER WHIRLPOOL WDT710PAYM5 Checked unit over found that the control panel buttons weren’t working. Needs new control panel. Customer to talk with wife when she wakes up.
Tim R.
DISHWASHER KITCHENAID KDTE104DSS1 Checked unit over found that the unit wasn’t dissolving the pods. Found that the float switch was stuck and wouldn’t fill with water. Fixed floor switch. Checks ok
Tim R.
DISHWASHER FRIGIDAIRE LFID2426TF2A Replaced controls. Checks ok
Tim R.
WASHER MAYTAG MVWC200BW1 Checked unit over found that the unit wouldn’t go into a spin cycle.unit had error code for not reached targeted speed. Recalibrated and tested and it ran through properly. Checks ok
Tim R.
WASHER WHIRLPOOL WTW8800YC0 Checked unit over found that the outer tub was leaking due to bearings in the tub being worn out. No repair due to cost.
Tim R.
DISHWASHER MAYTAG MDB8969SDE Replaced tracks. Checks ok
Tim R.
WASHER LG WM3700HWA Adjusted door seal and door. Checks ok
Tim R.
REFRIGERATOR FRIGIDAIRE FFSS2614QS6A Replaced shorted icemaker checks ok; used 1 241798224 (ICE MAKER) from stock
Steve M.
REFRIGERATOR SAMSUNG RF263TEAESG/AA Checked defrost pattern in fresh food. Everything is operating properly
Steve M.
WASHER MAYTAG MVWC555DW1 "Unit has. Ew clutch pack. Test ran, couldn’t find anything acting up at this time"
Steve M.
MICROWAVE FRIGIDAIRE FGMV17WNVFA Unit won’t start. Replaced monitor switch. Unit operating properly ; used 1 5304509459 (MICRO SWITCH) from stock
Steve M.
WASHER LG WM2487HRM Cleaned out drain hose.
Steve M.
DRYER AMANA NED4655EW1 "Found fuse blown again installed new cycling thermostat and fuse. Unit is heating properly; used 1 279816 (FUSE (PW)), and 1 3387134 (THERMOSTAT) from stock"
Steve G.
MICROWAVE KENMORE 790.8036331 Unit is 7 years old in kitchen.Unit is a microwave not a hood. Customer wants to unit to vent outside not above the microwave as it should. I adv. customer that they need to get a hood and have a contractor vent it outside.
Steve G.
DRYER MAYTAG LDE840ACL Unit is not heating as well as it should...Customer is not going to repair. Est of 500.00. Parts labor and tax
Steve G.
REFRIGERATOR FRIGIDAIRE LGHX2636TF5 Customer had freezer bins falling down. Warranty sent him the bins and they continue to drop down. Tech put spacers next to the rails. Load test.
Steve G.
DISHWASHER LG LDP6797BD Customer unit will not respond when the unit is closed. Customer need console assy and latch. Customer is not going to repair the unit.. He is going to call warranty company to see if they will cover repair.
Steve G.
WASHER SAMSUNG WA40J3000AW/AA 12 Customer states that the unit is loud in drain. Cycled unit and was not able to get the unit to recreate the noise.
Steve G.
WASHER GE GTW680BSJ3WS Installed new bank control cycled unit program unit test OK
Shawn H.
REFRIGERATOR FRIGIDAIRE FRS26R4AW5 "Unit is 18 years old in garage. Upon arrival customer stated that unit wouldn’t cool for 3 days but last night the unit kicked on. He placed some items in the freezer and they’re frozen solid. Unit is running and cooling at this time. Suspect defrost board relay is sticking or compressor is overheating. All fans are running, cold controls are working properly. Could not duplicate concern of no cool. Advised customer to monitor unit. Collected deductible by check."
Shawn H.
WASHER SAMSUNG WF42H5200AF/A2 Upon arrival customer stated that since the unit was moved to repair a leaking water line behind; that it goes out of balance code and found unit not level causing unit to shake. Left rear leg wasn’t contacting the ground. Leveled unit and ran in spin to test. Unit no longer shakes and spins smooth. All ok.
Kevin S.
REFRIGERATOR KITCHEN AID KSCS25MVMK02 "Customer claimed they only had a little bit of water in the front toward left hand side of unit. Unit is a side by side, inspected freezer side drain was clear. Customer had recently changed water filter and turned off icemaker. Filter is located on bottom center left. Drain pan is far left. Turned on icemaker was able to see it cycle and kick on water valve, did not see any water leaking from waterlines or filter housing. Unit has no water dispenser only icemaker. Drain pan was empty, unit i believe is over 12yrs old in good shape. Went ahead and cleaned dust off condenser coil never been done will improve air flow. Told customer to continue to monitor or if happens to remove that bottom bezzel to determine where leak may be coming from. Drain pan on DAP not available."
Kevin S.
DRYER AMANA NED4655EW1 "Found thermal cutoff went bad again, heating element and thermostat good. There appears to be a venting issue explained to both husband and wife, the unit is on a second story and when putting my hand into the opening of wall appears to be full of lint. Husband had got a ladder to outside vent and making appropriate changes to allow lint not to build up and flow better. Unit is now heating ok.; used 1 279816 (FUSE) from stock"
Kevin S.
DRYER MAYTAG MEDB835DW4 Replaced door catch. Unit checks ok.
Kevin S.
REFRIGERATOR SAMSUNG RS25J500DSG/AA "Replaced all parts, had discussion with customers wife on cooling process etc."
Kevin S.
WALL OVEN GENERAL ELECTRIC JTS3000SN1SS "Upon power on unit says bad line bad outlet see card. Light doesnt even come on. Inspected power box, installer from Lowes had incorrectly wired. The home has older wiring and has black,white and copper ground. Both the white and black are hot wires, inspected by taking voltage readings across and then each to ground. installer hooked black to black and white to white which the white is neutral on oven. Correctly hooked black to black, white to red on oven and tied white and green from oven to ground. Unit powered up, no errors, set clock then pre heated to bake 350F. Unit checks ok. Screws were not mounted, and cabinet needs minor trimming for unit to stay flush. Told customer they will have to modify that. Unit checks ok, pics attached."
Kevin S.
REFRIGERATOR KITCHEN AID KRMF706EBS01 "Upon arrival customer had unplugged unit on Thurs till Sunday to allow unit to defrost. Description sounds like excessive frost buildup in fresh food section of unit. Since they allowed to manually defrost unit has been cooling fine and holding temps. Put unit into,diagnostics to check for adaptive defrost to manual defrost. Unit will also not dispense ice but is making ice and water. This issue has happened many months prior to this problem. Customer bought the home in past couple of years not original owner of frig. Called tech line the auger motor is to receive between 130-140VDC and was reading 108VDC customer not wanting to put any money in the auger motor or control at this time. Told customer continue monitoring temps."
Kevin M.
FREEZER GE ALL——&MD Cancel.
Kevin M.
REFRIGERATOR FRIGIDAIRE FFTR1814TW8 Install new die dryer and recharge system
Kevin M.
REFRIGERATOR SAMSUNG RF263TEAESG/AA Installed new leak kit cleared out defrost drain and checked OK; used 1 DA82-01415A (LEAK KIT) from stock
Kevin M.
REFRIGERATOR KENMORE AAAAAAAAAAA Unit is frosted up to bad cust needs to defrost unit not charging cust service call and was cussing me out trying to charge him $50 for second appl.
Brad A.
WASHER WHIRLPOOL WTW8600YW1 "Found leaking on water lines, hinges won’t hold lid up, needs bleach and detergent water lines, needs right and left lid hinges. Customer does not want to repair unit."
Brad A.
COOKTOP SAMSUNG FTQ307NWGX/XAA "Found loose connection at burner, repaired connection. Unit is working properly."
Brad A.
DISHWASHER FRIGIDAIRE FDB710LCQ0 "Found loose connection at hi limit thermostat, repaired connection. Unit is working properly."
Tim R.
DISHWASHER KENMORE 665.13882K800 Checked unit over found that the unit wouldn’t go into a dry cycle due to shorted control.; ordrng 1 W10285178 (CONTROL)
Steve G.
REFRIGERATOR SAMSUNG RF23J9011SR/AA 08 Unit is not making ice. ; ordrng 1 1111 (UPGRADE ICE MAKER KIT )
Steve G.
REFRIGERATOR WHIRLPOOL WRT519SZDW02 Unit is not freezing. Found that the unit has a restriction in the freezer evap.Unit needs a system job. ; rqstng P&A on 1 W10836706 (evaporator) and 1 W10843121 (filter dryer) and 1 W11092625 (compressor)
Steve G.
RANGE FRIGIDAIRE LFEF3048QFB "Front right burner is not cycling. ; ordrd 1 316436001 (switch,infinite lrg)"
Steve G.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA 10 Unit is not making ice. ; rqstng P&A on 1 1111 (ICE MAKER UP GRADE KIT) and 1 2222 (ICE CONTAINER. )
Shawn H.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Upon arrival customer stated unit won’t dispense ice and makes a odd sound when trying. Cycled dispenser to test. Found auger for ice bucket binding up and not twisting. Removed ice bucket to test auger motor. Motor operates as it should. Ice bucket is binding up. Emptied ice to inspect and found pieces of the bucket cracked and binding. Unit will need ice bucket. ; ordrng 1 WPW10558424 (ice-contnr)
Shawn H.
REFRIGERATOR FRIGIDAIRE LFHB2741PFBA Upon arrival customer stated that water was visible after a few hours. Removed ice bucket to check and see if ice has melted and clumped together. Ice is still good and not clumped. Dispenser flap is sealing well. Not suspecting air leakage issue any more. No evidence to show that leak is caused by air leakage into ice container and melting ice. Checked water valve diodes and they test good. Suspect that water valve is sticking at times and causing leak. Put tall cup under fill tube and advised customer to monitor. If cup fills; water is coming from the valve. Have cup positioned so it should only catch drip water from tube. Will call customer tomorrow to check on unit. ; O-emld tckt
Shawn H.
WASHER SAMSUNG WV55M9600AV/A5 Upon arrival customer stated they had cleared the drain pump screen but could not get it to seal. Removed drain screen and cleared pump. Reinstalled screen and ran unit to test. No more leaks from pump screen. No 5C error either. Ratchet mechanism on front of the screen is stripped and won’t loosen. Unit needs pump screen. Samsung ticket #4152885088; ordrng 1 DC97-16991A (FILTER SCREEN)
Kevin M.
REFRIGERATOR SAMSUNG RB195ACPN/XAA Called techline and spoke to Elvis-FZ temp sencor not reading properly ; ordrng 1 DA32-00024V (FZ SENCOR )
Brad A.
REFRIGERATOR WHIRLPOOL WRF560SEYM04 "Found user interface not cycling defrost on properly. Ordered user interface. Located in the kitchen, manufactured 7/2015.; ordrng 1 W11082783 (cntrl-elec)"
Brad A.
MICROWAVE GE PVM1790DR1BB "Found door switches not closing properly, ordered holder and switches. Located in the kitchen, manufactured 2/2012.; rqstng P&A on 1 WB10X21789 (holder asm locker)"
Brad A.
OVEN FRIGIDAIRE MGF354BFWA "Found clock/timer control not adjusting properly, lights not working. Ordered clock timer. Located in the kitchen, manufactured over 20 years ago.; rqstng P&A on 1 316101102 (clock)"
Brad A.
REFRIGERATOR SAMSUNG RF23J9011SR/AA "Found ice room frozen, called Techline, talked to Patrick, they suggested replacing the auger motor assembly. Ordered auger assembly. ; ordrng 1 DA97-12540K (AUGER)"
Brad A.
REFRIGERATOR SAMSUNG RF25HMEDBSG/AA "Found icemaker freezing up, ordered icemaker service kit. Located in the kitchen, manufactured 4/2017.; rqstng P&A on 1 DA82-02695A (SERVICE KIT)"
Tim R.
REFRIGERATOR KENMORE 106.5113921 Checked unit over found that the icemaker had produce no ice. Put unit into diagnostics and manually forced icemaker to cycle. Icemaker would not cycle was not getting 120 V to the icemaker. Checked connection at the bottom of the door and connection was good we did not have 120 V at the bottom of the door. Main control tested good and was sending power. Unit has a broken wire running through the bottom portion of the cabinet. No repair possible. Auth by kiyra.
Tim R.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Adjusted freezer fan and. Hanged defrost settings. Checks ok
Tim R.
WASHER ROPER RTW4516FW2 Checked unit over found had an error code for over sudsing and unbalance load. Recalibrated and tested. Checks ok. Customer refused to pay any of the bill after agreeing he’d pay. Took video of interaction
Steve G.
REFRIGERATOR FRIGIDAIRE LGHB2867PF6A Found that frost on top of the liner in the freezer . Normally that is usually caused by the door left open. Customer is going to thaw out and keep track of it.
Tim R.
WASHER MAYTAG MHW5500FW1 Unit was giving an E01 F01 error code. Cleared code and tested. Still have code. Disconnected display and reconnected and unit started running. If it acts up again it’ll need a new control and display.
Shawn H.
REFRIGERATOR FRIGIDAIRE LFHB2741PFBA Upon arrival customer stated ice maker is working fine. Unit has water leak from dispenser area. Removed U/I to inspect. Found scale built up around flapper for chute. Cleaned scale build up and reassembled. Ran water to check for leaks. No leaks from water line. Advised customer to monitor. If leak persists the flapper needs replaced because it isn’t sealing well.
Tim R.
DISHWASHER BOSCH SHXM4AY55N/24 Instructed customer on usage. Checks ok
Tim R.
DISHWASHER KITCHEN AID KUDI24SEBL1 Checked unit over found broken door switch wire and plugged drain pump. Cleared pump and repaired wire. Checks ok
Tim R.
RANGE GE JB625DK4BB Removed draw and straighten. Checks ok
Tim R.
WASHER KENMORE 796.29272 Checked unit over found that the dispenser was plugged with detergent and leaking. Cleared blockage. Checks ok
Steve M.
WASHER MAYTAG MVWB865GW0 Unit needed factory calibration.
Steve M.
DISHWASHER KITCHEN AID KDFE204EWH4 Unit not running due to stuck float switch. Reattached float. Unit operating properly.
Steve M.
REFRIGERATOR SAMSUNG RF263TEAESG/AA "Install icemaker service kit. Icemaker calling loop clips, new icemaker new auger drain heater assembly and main control board. Insured that the filter was adjusted correctly and that the dispenser is not leaking water entire ice room is sealed properly with silicone and water pressure is sufficient. Took pictures of everything"
Steve G.
REFRIGERATOR FRIGIDAIRE FFHS2611LBRA Installed new control cycled unit test OK
Steve G.
RANGE KENMORE 790.410228 Installed new fuses in main relay board on the back cycled unit test OK
Kevin M.
REFRIGERATOR FRIGIDAIRE FRS26ZRGD3 Found icemaker arm hung up under icemaker adjusted and checks OK
Steve G.
WASHER SAMSUNG WA45H7000AW/A2 02 Customer states that the unit is leaving marks on her clothes. Did check the gearcase and the stator. Load test the unit and unit had no unusual noises. Check wash plate and plate was not strip out.
Steve G.
REFRIGERATOR SAMSUNG RF263TEAESG/AA01 Installed new refrigerator temp sensor icemaker kit refrigerator back wall and top roller glide for left door cycle test OK
Steve G.
REFRIGERATOR WHIRLPOOL GI5FSAXVY03 Install new front control assembly test OK
Steve G.
DISHWASHER KITCHEN AID KDTM504EPA2 Installed new spray arm that’s OK
Steve M.
DRYER FRIGIDAIRE NMER336FS0 Heater broke and bearing making noise. ; ordrd 1 131553900 (heater-housing assy) and 1 5303281153 (bearing kit-rear)
Steve M.
REFRIGERATOR FRIGIDAIRE FPBG2277RF6 Power cord shorted out on tie down clamp. Need cord; ordrd 1 241516901 (cord-service)
Steve M.
REFRIGERATOR KENMORE 363.4804289 "Unit is not defrosting. Need heater and timer; ordrd 1 WR51X442 (heater,defrost) and 1 WR9X489 (control,defrost)"
Shawn H.
WASHER WHIRLPOOL WTW5000DW1 Upon arrival customer stated that when adding detergent to cup it leaks out. Advised customer that cup on top is for bleach only. Detergent was overflowing the bleach cup because the hole in the tub cover was clogged. Removed cover and cleared detergent from hole. Reinstalled cover and ran unit in diagnostics to test. No more leaks. Unit does show a F5E3 lid unlock fault. Checked operation of lock and it functions as it should. Leveled and calibrated unit. Advised customer of proper detergent use. All ok.
Steve M.
WASHER SPEED QUEEN AWNE9RSN116TW01 Unit won’t complete cycle. Replace the lid switch unit is operating properly; ordrng 1 203504 (LID LOCK (DNR))
Steve M.
WASHER MAYTAG n/a Hot water valve seized; ordrd 1 W11168743 (valve)
Steve G.
DISHWASHER WHIRLPOOL WDT780SAEM1 Unit is not washing. Found the unit had water in it. Heard the board relays clicking. Unit did drain with out hitting anything. Unit needs main board and motor Unit is in the kitchen and is 9 years old; rqstng P&A on 1 W10605057 (pump&motor) and 1 W10854221 (cntrl-elec)
Steve G.
WASHER SAMSUNG WA50M7450AW/A4 "Unit is not powering on, or unlocking. Power out of plug. ; rqstng P&A on 1 1111 (MAIN BOARD AND DISPLAY) and 1 2222 (LOCK. ) and 1 3333 (CAPACITOR)"
Shawn H.
REFRIGERATOR KENMORE 253.6480240C "Upon arrival found fridge door slightly open. Water is coming from condensation. Door isn’t closing fully. Lower hinge and bushings are worn causing door to drag on right side. Unit needs hinge and bushings. Found support for meat drawer broken and keeping drawer from closing fully. Please mail out invoice. Unit is 13 years old in kitchen. ; ordrng 1 240311303 (washer) and 1 240312421 (door stop) and 1 240314011 (bracket-lower hing) and 1 240530601 (track) and 1 240530701 (support,meat pan) and 1 5304507146 (bearing-hinge)"
Shawn H.
RANGE WHIRLPOOL RF3020XKQ0 Unit is 18 years old. Found right front knob hard to turn due to worn switch. Element for left front burner is shorted open. Reinstalled drawer properly. Unit needs right front infinite switch and left front burner. Ok per Tara. Installed switch and ran to test. Right front operates as it should. Ran unit in bake and broil to test. All ok. Unit needs burner installed. ; ordrng 1 WP9761346 (elmnt-surf)
Kevin M.
REFRIGERATOR GE TFX25JPCGAA Installed new defrost heater and checks OK
Shawn H.
WASHER SPEED QUEEN AWNE9RSN115TW01 Upon arrival customer stated that since previous repair the agitator is snagging clothes. Inspected agitator and found rough spots from using puller to remove agitator. Sanded rough edges down on agitator. Unit needs agitator. ; ordrng 1 203852 (agitator )
Shawn H.
LAUNDRY CENTER FRIGIDAIRE FFLE1011MW1 "Upon arrival found dryer drum loose from bearing. Bearing plate is missing 2 screws to secure tub. Installed 2 screws and ran to test. Unit will tumble but does not heat. Checked and found heater open. Heater was damaged when tub came free. Unit needs bearing kit and heater assembly. Spoke with maintenance man on site and he said go ahead with repair. Spoke with Erica as well. Ok to repair. ; ordrng 1 137392700 (heater asmy w/hous), used 1 5303281153 (BEARING) from stock"
Kevin M.
REFRIGERATOR SAMSUNG RS25J500DSR/AA FF fan assy is intermittently stopping & icing up
Kevin S.
WASHER LG WT1901CW "Upon inspection removed hot and cold water lines and inspected hoses, screens and water pressure in bucket all good. Unit has decent hot water flow in but cold water not so much. Suspect faulty water valve and looking to replace dispenser tray. Customer claims they get IE error on rinse cycles which use cold water.; rqstng P&A on 1 AAZ73855914 (DETERGENT DISPENSER) and 1 ACJ73350401 (CONNECTOR ASSEMBLY) and 1 AJU73213301 (WATER VALVE ASSEMBLY)"
Kevin M.
REFRIGERATOR KENMORE 11173045610 Def drain is plugged up -
Kevin S.
MICROWAVE FRIGIDAIRE FGMV176NTD "Customer issue with turntable making noise. Upon inspection checked the wheels on support ring seemed ok, and the coupler off the motor. Will look to replace motor. See sticky notes; ordrng 1 5304509440 (MOTOR)"
Kevin M.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Ice maker is locked up container latch is broke; ordrng 1 W10882923 (icemaker) and 1 W11185686 (ice-contnr)
Kevin M.
REFRIGERATOR HISENSE n/a Leveled unit making a vibration sound from cabinet
Kevin M.
REFRIGERATOR GE GSS25WGTABB "DISP cont brd and ice maker aren’t communicating ( Kitchen 15yrs ); rqstng P&A on 1 WR30X10093 (icemaker asm) and 1 WR49X10228 (housing shield disp) and 1 WR55X10059 (bracket & overlay bi) and 1 WR55X10942P (board asm main contr) and 1 WR57X10032 (valve,water)"
Kevin M.
REFRIGERATOR BOSCH B22CT80SNS01 Installed new damper and checks ok 262.85
Brad A.
WASHER MAYTAG MAH5500BWW "Found bearings worn out, inner tub loose, needs new inner basket and outer tub.And bearing kit. Located in the basement, manufactured over 15 years ago.; rqstng P&A on 1 12002022 (lip seal assy) and 1 22002115 (spinner assy w/balan) and 1 22004465 (outer tub)"
Brad A.
WASHER MAYTAG MVWX655DW1 "Found pulley guard rubbing the pulley, causing noise during the cycle. Adjusted pulley. Unit is working properly. Located in the laundry room. Manufactured 10/2017"
Brad A.
WASHER SAMSUNG WF210ANW/XAA "Found drain clogged, not allowing water to drain out. Cleaned drain out. Unit checks ok. Called Joshua, was authorized for 176.08."
Brad A.
DISHWASHER LG LDF610ST/01 "Installed new dispenser, the provided. Unit checks ok."
Tim R.
DRYER SAMSUNG DV45H7000EW/A2 Replaced idler that was squealing. Greased rollers. Checks ok; used 1 DC93-00634A (IDLER PULLEY) from stock
Tim R.
DRYER HAIER RDE350AW Checked unit over found that the heater shorted out. No repair per parts available.
Steve M.
FREEZER AMANA AQF1613TEW03 Installed new evaporator fan. Fan is running and compressor is cooling
Steve M.
DISHWASHER LG LDP6797BB Installed control and heat pump
Steve M.
REFRIGERATOR SAMSUNG RF265BEAESG/AA "Installed icemaker kit. Adjusted water line applied silicone to interior and exterior of ice room, water leak checked the dispenser. Installed clips on coolant line. Verified drain line in cabinet was clear and installed new heater drain on auger assembly. Installed new icemaker and verified gasket was OK on ice bucket. Took pictures of everything to be used for future"
Shawn H.
COOKTOP GE JB680SP2SS Installed new latch and ran unit in preheat to test. Unit heats fine. Broil also heats fine. All ok.
Shawn H.
REFRIGERATOR FRIGIDAIRE FFHB2740PE5A "Customer stated that unit only made 2 or 3 trays worth of ice. Inspected ice maker and found ice build up behind evaporator fan. Thawed ice and cleared defrost drain. Ice and frost wasn’t present last visit. Installed U/I and cycled ice maker to test. All ok. Advised customer to monitor, and that bucket would be full in 48 hours."
Shawn H.
MICROWAVE WHIRLPOOL MH6130XEQ2 Unit is 20 years old in kitchen. Ran unit to test heat. Unit won’t heat. It’s very noisy and has a burnt odor when running. Removed control panel and found signs of charred connections at magnetron. Has voltage to it but no heat. Unit needs magnetron. Part is NLA . Confirmed with Shari. No repair possible. Will call AHS to inform.
Shawn H.
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA Upon arrival found freezer door slightly open. Freezer is full of ice. Removed ice from freezer and inspected. Ice build up was due to the lower ice maker continually cycling and dumping water into freezer. Removed ice maker and turned off at control. Customer does not want to replace the ice maker. The upper still works fine and wasn’t aware of lower ice maker. All ok. Mail out invoice please.
Kevin S.
WASHER SPEED QUEEN AWN63RSN115TW01 "Found wiring harness pulled loose from lid lock. Fastened then used double zip tie to secure. Unit checks ok, showed customer."
Tim R.
RANGE SAMSUNG NE59N6630SS/AA Checked unit over found that the cooktop was cracked. It is not a thermal crack. Explain to the customer that it is not covered. Gave them estimate of what it would cost to replace.
Kevin S.
RANGE FRIGIDAIRE FGEH3047VFA "Showed customer how to put door on, needed to set back just a hair and allowed door to seat properly. Checks ok."
Kevin M.
REFRIGERATOR SAMSUNG RF25HMEDBSR/AA Freezer fan motor is out replaced fan motor assy and checks ok ; used 1 DA97-14474C (ICE TRAY) from stock
Kevin M.
REFRIGERATOR WHIRLPOOL ET18TKXDN05 Adjusted the doors
Steve M.
MICROWAVE LG LCM0975ST/01 While installing new magtube found severe cabinet damage from mag tube shorting out. Called LG tech support. Unit is non repairable.Christian.collins@lge.com. Tcc200519794940
Steve M.
DISHWASHER LG LDP6797BB Installed heat pump and control
Steve G.
DISHWASHER BOSCH SHE43P16UC/56 Bosch is covering diagnostics . Unit needs a drain pump.
Steve G.
RANGE BOSCH HIIP055U/01 installed new touch pad board cycle unit test OK
Steve G.
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA 07 Installed new refrigerator back wall installed new main board cycled unit checked OK
Shawn H.
DISHWASHER SAMSUNG DMT400RHS/XAA Installed LED board and ran unit to test for leaks. Unit is not leaking at this time. Unit functions as it should.
Kevin S.
REFRIGERATOR FRIGIDAIRE XXXPSEUDO "Upon inspection customer frig in garage with bungie cords holding doors closed. Removed bungie cords, unit is mostly used for ice and cold drinks. It was completely full even too much on the door. Talked to customer son and showed him they need to remove all the extra weight stored on top of frig, move some things off the door. Shim the front slightly and to use cleaner and clean door seals and cabinet over time. Unit seals were actually doing their job, used piece of paper to show that its sealing all around. They just have too much in the door etc and that gravity is the only thing to keep door closed. Unit checks ok. Forgot to get pic of model and serial. Collected service call."
Kevin M.
REFRIGERATOR MAYTAG MFW2055FRZ00 Installed new damper in checks OK
Kevin M.
REFRIGERATOR WHIRLPOOL WRS325FDAM02 Screw came out of back of ice maker replaced and checks ok
Tim R.
DISHWASHER LG LSDT9908BD Spoke with LG they suggested running milk through unit to clear detergent build up. We ran cycle with milk and no change. LG said to order a new control. ; saved tckt
Steve M.
REFRIGERATOR GE GSH25JFTABB "Freezer is frosted over not defrosting. Needs defrost heater and t stat ; ordrd 1 WR50X10068 (thermostat defrost) and 1 WR51X10055 (heater,defrost)"
Tim R.
WASHER GE GUD27ESSJ1WW Replaced spring pulley and shifter could not get motor pulley off. Removed motor and bringing unit back to shop to try and remove it. Will reschedule when we are able to get the part off.; saved tckt
Steve M.
MICROWAVE SAMSUNG ME21K7010DG "Service bulletin ASC20170811001 Display 7. Intermittently microwave will start and heat without product insideShorted keypad in door. Need replaced along with screw. ; rqstng P&A on 1 6006-001170 (screw) and 1 DE94-03611B,C (DOOR ASSEMBLY )"
Steve M.
REFRIGERATOR SAMSUNG RF263BEAEBC/AA Cannot get icebucket in order to take pictures and contact Samsung tech support. Need to have the unit unplugged to thaw out
Steve M.
WASHER FRIGIDAIRE FFTW4120SW1 Washer is not filling with water properly due to seized cold water valve. Installed new valve unit is operating properly; ordrng 1 5304511334 (WATER VALVE. (TS))
Steve G.
BUILT- IN MICROW SAMSUNG ME18H704SFG Door is not latching... installed new door latch. ; ordrng 1 1111.DN (DOOR LATCH)
Steve G.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Unit was completely dead. Customer trip breaker and when it came on unit started up. ; rqstng P&A on 1 W10830278 (cntrl-elec) and 1 W10843055 (cntrl-elec)
Steve G.
DISHWASHER KITCHEN AID KDTM504EPA2 One of the auditors on the lower spray arm is locked up will not turn; ordrd 1 W10860176 (arm-spray)
Steve G.
WASHER GE GTW680BSJ3WS Unit started up on the customers when not in use;. Pump kick on. GEWH22X29345; ordrd 1 WH22X29345 (MAIN BOARD)
Shawn H.
RANGE KITCHEN AID KGSS907SSS03 Checked connections for U/I to PCB . Connections are good and harness is good. Replaced control and ran to test. Unit heats fine with no errors. When removing console to inspect the igniter switch accidentally shorted to console. Switch are inop. Have power to but no strike. Unit needs switch harness. ; ordrng 1 WP9756824 (harns-wire)
Shawn H.
REFRIGERATOR FRIGIDAIRE LFHB2741PF5A Upon arrival customer stated that fresh food section isn’t as cold as it is set to. They’re judging by a thermometer in the fresh food section and comparing to the U/I reading. No issues or complaints with freezer. Ran unit in diagnostics to check sensors. None showing open or shorted. Let unit run with my thermometer in fresh food to compare. Unit is off by 7 degrees from what it is set at. Checked sensors at main board and they are within spec. Not getting full 5vdc from board to sensors. Unit needs main control. ; ordrng 1 5304502780 (board-main power)
Kevin S.
REFRIGERATOR FRIGIDAIRE LGHB2867PF7A "Unit user interface screen is going out, some segments are not showing. Need new UI, and also cycled lower icemaker not working needs replacement.; rqstng P&A on 1 242058230 (user interface) and 1 5303918493 (freezer ice maker)"
Kevin S.
REFRIGERATOR SAMSUNG RF25HMEDBSR/AA "Unit fresh food section, fan is frozen up behind the evap cover not providing circulation to the unit. Advised customer to move fresh food contents to another unit in garage. Unit has 22C error for fresh food evap fan problem. Typical of these units. Replace parts per samsung bulletin. Gave estimate to customer wants to go ahead with repair. Collected service call fee. ; ordrng 1 DA97-13757B (EVAP COVER) and 1 DA97-13757B (SENSOR)"
Kevin S.
ELECTRIC RANGE FRIGIDAIRE FGEF3036TFG "Customer claims unit continues to heat even when turned off... has to unplug from wall. checked household plug ok, checked all wiring and connections and elements ok. No marks on control but probably stuck relay. Ordering new control and overlay.; ordrng 1 316419378 (OVERLAY) and 1 5304511270 (CONTROL)"
Kevin M.
REFRIGERATOR FRIGIDAIRE FFSS2614QP6A Auger gears are bent; ordrng 1 241860803 (ice container asm)
Kevin M.
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA 22c & 40 c error codes Ff fan assy and the auger assy; ordrng 1 DA97-12540G (AUGER) and 1 DA97-12608A (FF FAN ASSY)
Kevin M.
REFRIGERATOR SAMSUNG RF263BEAESR/AA Error code 39 unit needs repaired per Icemaker bulletin and ff fan assy is iced up; ordrng 1 DA82-02697A (ICEMAKER KIT ) and 1 DA97-12540G (AUGER) and 1 DA97-12604D (CONTAINER ) and 1 DA97-12609C (FF FAN ASSY)
Kevin M.
REFRIGERATOR HOTPOINT HSS25GFPJWW "Unit needs new def heater and bimetal ; ordrng 1 WR50X10068 (thermostat defrost) and 1 WR51X10055 (heater,defrost)"
Kevin M.
REFRIGERATOR FRIGIDAIRE FFSS2614QP6A Auger gears are bent; ordrng 1 241860803 (ice container asm)
Tim R.
DRYER WHIRLPOOL WED4850BW0 Replaced blower wheel and idler. Checks ok
Tim R.
DISHWASHER LG LSDT9908BD Adjusted door seal due to leak and instructed customer on detergent usage and cleaned due to BE error code.
Tim R.
LAUNDRY CENTER GE WS2700HAWWW Checked unit over found that the rear bearings were squealing and idler. Disassembled greased checks ok
Tim R.
HOME LAUNDRY - E LG WM3500CW reattached front shock checks ok