Local Reviews

Authorized Service Rated 4.8 out of 5 stars based on 1835 customer reviews

sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

REFRIGERATOR SAMSUNG RF28M9580SR/AA 01 Inspected unit and found the icemaker large amount of frost buildup around it preventing ice from dropping. Removed icemaker and cleared ice and frost in the Icebox. Install new icemaker and sealed up any gaps of warm air coming into the unit also installed metal clips for icemaker. All checks ok.; used 1 Da97-1517d (Icemaker) from stock

Near Spencer Terrace, Liberty Township, OH 45044
Kevin M.

Kevin M.

FREEZER FRIGIDAIRE FFFU20F2VW0 Installed magnetic strip for light switch and checks OK

Near Beckley Farm Way, Springboro, OH 45066
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE FR6LF7JS3 Checked drain and checked ok but unit doesnt have any water hooked up to

Near Glen Martin Dr, Riverside, OH 45431
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

DISHWASHER WHIRLPOOL DU1055XTSS2 Installed control board and panel. Unit powered up and I ran a test cycle. All checks OK

Near Forge Dr, Lebanon, OH 45036
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

WASHER MAYTAG MHW3505FW Inspected unit and found the spring for the boot gasket had come off. Made adjustments to the gasket and reinstalled the spring clip to hold it in place. Were in a short test cycle and found no leaks. The model and serial number is scratched off and unable to read the correct serial number. The unit is in the laundry room and roughly 5 years old

Near King Richard Pkwy, Dayton, OH 45449
Kevin S.

Kevin S.

DRYER ELECTROLUX EFME427UIW1 Replaced steam valve. Unit checks ok

Near Klipstine Rd, Versailles, OH 45380
Kevin S.

Kevin S.

DRYER SPEED QUEEN ADEE9BGS175TW01 "Unit not heating, found hi limit open. Replace with element from truck stock. Unit checks ok; used 1 D510329P ( Element) from stock"

Near Conover Rd, Versailles, OH 45380
Tim  R.

Tim R.

RANGE WHIRLPOOL RF368LXPQ Checked unit over found that the interior of the oven was completely caked full of junk and unit smokes every time they attempt to clean it. There is nothing physically wrong the the oven except it being extremely dirty. Pictures are attached to the record that we can send homebuyers. Told them we send report to homebuyer and see what they want to do.; rqstng P&A on 1 ##### (Oven cavity)

Near Woods Dr, Dayton, OH 45432
Kevin S.

Kevin S.

DRYER GE HTDX100ED2WW "Found timer knob cracked, not allowing timer to turn. Replaced with truck stock. Unit checks ok.; used 1 WE1M652 (Timer knob) from stock"

Near W 4th St, Greenville, OH 45331
Tim  R.

Tim R.

WASHER LG WT5680HWA Customer OKd parts order; ordrng 1 EBR79523101 (Control)

Near Star Valley Ct, Centerville, OH 45458
Tim  R.

Tim R.

DRYER GE GTD42EASJ1WW "Rear bearing went out and cut into heater, and front bearing assembly. Needs drum, beards and heater; rqstng P&A on 1 WE03X25217 (Front bearing) and 1 WE03X25275 (Front lower bearing) and 1 WE11X21156 (Heater/bearing) and 1 WE21X24544 (Tub)"

Near Southlyn Dr, Kettering, OH 45409
Kevin M.

Kevin M.

REFRIGERATOR WHIRLPOOL WRF560SMYEO1 Customer had unit unplugged compressor fans and everything is running ok at this time

Near Mulberry Rd, Dayton, OH 45414
Steve M.

Steve M.

REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Icemaker is freezing over causing the unit not to inject ice during harvest. Need to install icemaker service kit; ordrng 1 DA82-02673A (Imk SVC kit)

Near Addison St, Casstown, OH 45312
Kevin M.

Kevin M.

REFRIGERATOR AMANA ABB2223DEW Adjusted damper wasnt opening properly and checks ok

Near Echo Valley Dr, Vandalia, OH 45377
Steve M.

Steve M.

RANGE SAMSUNG NE59J7850WG/AA Oven display segments are going out and cannot read what temperature is set; ordrng 1 DE07-00130A (Display board)

Near Emeraldgate Dr, Dayton, OH 45424
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE FFHT1826PS0 Installed new TSTAT not opening properly; used 1 241537103 (Tstat) from stock

Near Burroughs Dr, Dayton, OH 45406
Steve M.

Steve M.

RANGE GENERAL ELECTRIC JBS27BH2BB Oven is not heating due to faulty bake element.; ordrd 1 WB44K10005 (Bake element)

Near Hartley Ave, New Carlisle, OH 45344
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF28HFEDTSR/AA French door mullion is broke replaced and checks OK

Near Scarborough Village Dr, Dayton, OH 45458
Steve M.

Steve M.

DISHWASHER WHIRLPOOL WDT720PADM2 Wash motor impeller is broken. ; ordrng 1 W11032770 (Wash motor)

Near Vale Rd, Springfield, OH 45504
Steve G.

Steve G.

DISHWASHER GE CDT875M5N3S5 Unit half way thru shows up a leak detection and no water is around. ; ordrng 1 Wd21x25990 (Control board)

Near Conley Bottom Ct, Hamilton, OH 45011
Kevin M.

Kevin M.

REFRIGERATORA FRIGIDAIRE n/a Cleared ice out from auger and solenoid and replaced icemaker was leaking; used 1 243297609 (Icemaker) from stock

Near Honey Jane Dr, Dayton, OH 45434
Steve G.

Steve G.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 Ice maker is leaking and the lights are flashing. ; rqstng P&A on 1 W10300022 (Ice maker) and 1 1111 (Refrigerator light) and 1 2222 (Freezer light)

Near Grand Blvd, Hamilton, OH 45011
Brad A.

Brad A.

DRYER WHIRLPOOL WED94HEXW1 "Found idler pulley making loud noise, installed new pulley. Unit is working properly.; used 1 279640 (Pulley) from stock"

Near Beard Rd, Springfield, OH 45502
Steve G.

Steve G.

DISHWASHER KENMORE 665.13543N410 ;unit is not washing.5 -7 ;years old in kitchen; rqstng P&A on 1 1111 (Sump assy) and 1 2222 (Control board)

Near Gem Stone Dr, Liberty Township, OH 45044
Steve G.

Steve G.

MICROWAVE FRIGIDAIRE FGMV176NTF "Unit is tripping the breaker. ; (created new UIS, deleted prior attachment to UisID 24844), ordrng 1 5304509459 (Switch)"

Near Grey Owl Cove, Franklin, OH 45005
Brad A.

Brad A.

RANGE GE JBP26G0P1AD "Found burner connection not making contact, repaired connection, unit is working properly."

Near Clay St, Yellow Springs, OH 45387
Brad A.

Brad A.

WASHER GE GTW840CPN0DG Installed new control and detergent level sensor. Unit checks ok.

Near Vanderlyn Ct, Fairborn, OH 45324
Steve G.

Steve G.

DRYER GE GTD65EBSJ4WS Unit will not start up. Power to the board; ordrd 1 WE04X29097 (Board)

Near Center St, Lebanon, OH 45036
Steve G.

Steve G.

DISHWASHER FRIGIDAIRE FGIP2468UF0A Customer is getting an OU error code. Try to free up the vent. ; ordrng 1 5304523304 (Vent)

Near Cincinnati Dayton Rd, Liberty Township, OH 45044
Brad A.

Brad A.

WASHER AMANA NTW4516FW3 "Customer claims unit was damaging clothes, checked and tested unit, all operations test ok."

Near Forest St, Fairborn, OH 45324
Shawn H.

Shawn H.

REFRIGERATOR WHIRLPOOL ASI2175GRS00 Upon arrival found ice bucket with large chunk of ice in it. Ran ice maker to test. Ice maker is shorted and continually running. It is dumping water into ice bucket and forming block. Unit needs ice maker. ; rqstng P&A on 1 W10300022 (Icemaker)

Near Lutz Dr, Englewood, OH 45322
Brad A.

Brad A.

DISHWASHER SAMSUNG DMR78AHS/XAA "Installed new control board, unit checks ok."

Near Oak Ridge Dr, Dayton, OH 45424
Shawn H.

Shawn H.

OVEN LG LDE3035ST/00 Upon arrival customer stated that upper oven wont heat and lower is off. Checked all elements and sensors. Bake element for upper oven is shorted open causing no heat. All sensors test good. Ran unit to test voltage. Unit is sending proper voltage to all elements. Control isnt sensing temp of lower oven correctly. Unit needs bake element and relay board. ; rqstng P&A on 1 MEE61925304 (Bake element) and 1 EBR64624605 (Relay board)

Near Gorman Ave, Englewood, OH 45322
Shawn H.

Shawn H.

DRYER MAYTAG MEDB835DW3 "Upon arrival customer stated that unit takes several cycles to dry and shows AF error. This is an air flow error. Ran unit to test. Unit is heating and moving air as it should. No blockages in blower housing, vent duct or screen. Good airflow and good cycling temps(135-160). Lint screen is blocked and is reducing air flow. Also unable to get unit into diagnostics to check errors. All buttons are functioning. Unit needs lint screen and electronic control. ; rqstng P&A on 1 W10859086 (Lint screen) and 1 W10827974 (Electronic Control)"

Near Landis Rd, Brookville, OH 45309
Shawn H.

Shawn H.

DISHWASHER FRIGIDAIRE FGIP2468UF0A "Unit is 18 months old in kitchen. Upon arrival customer stated that unit isnt draining, doesnt wash well, and has a burnt smell at the end of the cycle. Ran unit to test. Drain pump is getting voltage but not moving water. Removed pump to inspect for blockages. Found a piece of a plate wedged in impeller. Reinstalled and ran to test. Drain pump isnt moving. Replaced from truck stock and ran to test. All ok. Unit is draining well. Heating element is coated in calcium and scale build up. Customer has ran vinegar through machine but this did not help with scale. Unit needs heating element. This is affecting the wash ability of unit as well. Its not heating the water to a proper temp for the soap to work. Customer said that the dispenser doesnt always open. Found dispenser getting voltage but wont open. Unit needs heating element and dispenser. Deductible removed by warranty company. ; rqstng P&A on 1 154825001 (Heating element) and 1 5304506521 (Dispens

Near Glenada Ct, New Lebanon, OH 45345
Shaun S.

Shaun S.

WASHER LG WM3370HWA "Upon arrival, found that motor that was sent to us was not the correct part didn't have hall sensor nor was correct part number given to tech to order tech obtained correct part number and is ordering ; ordrng 1 4417EA10024 (Stator w/ Hall Sensor)"

Near Freeport Dr, Dayton, OH 45415
Shaun S.

Shaun S.

RANGE KENMORE 79094182310 "Found unit needs new eoc, temp probe, and vent assm; ordrng 1 316602800 and 1 316630004 and 1 316490000"

Near Rivers Edge Blvd, Dayton, OH 45414
Shaun S.

Shaun S.

WASHER GENERAL ELECTRIC GFWN1100L "Upon arrival found that inner basket broke, rear tub bearing is blown and door boot is also bad all need to be replaced Unit is a 8 yr old washer in fair condition would be wise to replace than fix ; ordrng 1 Rear tub and 1 Basket and 1 Door boot"

Near Turtle Creek Dr, Dayton, OH 45414
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

DISHWASHER FRIGIDAIRE FBD2400KW12B Inspected unit and found the spray arm had come off and melted by the heater. Ordering parts.; ordrng 1 154825001 (Heater) and 1 5304518927 (Spray arm) and 1 154335201 (Nut)

Near Apple Ridge Ct, Middletown, OH 45044
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

DISHWASHER GE GSD3300K55BB Inspected the unit could get not get it to fill with water or drain the small amount of water in the unit. Ordering parts; ordrng 1 WD21X10476 (Timer) and 1 WD15X22015 (Water valve) and 1 WD21X10268 (Solenoid)

Near Marty Lee Ln, Carlisle, OH 45005
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

DISHWASHER GE GDT695SMJES Spoke with electrician about the connection to the dishwasher and the breaker passed and they connected the dishwasher to multiple junction box and the unit is still tripped each breaker. Faulty wiring in the unit is causing it to sporadically trip the breaker. Ordering electrical circuit.; rqstng P&A on 1 WD21X24901 (Control) and 1 WD21X24096 (Wire harness) and 1 WD21X26122 (Wire harness dc) and 1 WD21X10490 (Latch) and 1 WD21X23559 (Jumper harness) and 1 WD21X23462 (Electric panel)

Near Banyon Ln, Springboro, OH 45066
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

DISHWASHER FRIGIDAIRE FDB4315LFC0 Upon arrival the customer had the unit running through a cycle and was almost completed. The HD code was displayed. HD is for heat delay due to the water temp not being over or at 120 degrees. I advised the customer they could run the hot water at the sink for about a min before running a wash cycle and that will help avoid the HD code. Ordering soap and rinse aid dispenser.; rqstng P&A on 1 5304507354 (Dispenser) and 1 154290204 (Thermistat)

Near Glen Vista Ct, Centerville, OH 45459
Kevin S.

Kevin S.

RANGE WHIRLPOOL WFE550S0HZ1 "Door needs new springs, not opening and closing properly.; ordrng 1 WPW10299224 (Active spring) and 1 WPW10299227 (Passive spring)"

Near Monterey Dr, Fort Loramie, OH 45845
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF25HMEDBBC/AA Error code shows ff fan assy and sensor needs ; ordrng 1 DA32-10104NPW (Sencors) and 1 DA97-13757APW (Ff fan assy)

Near Parkridge Dr, Dayton, OH 45459
Kevin M.

Kevin M.

UPRIGHT / CHEST FRIGIDAIRE FFFU20F2VW0 EVAP fan motor is locked up ; ordrng 1 5304523741 (EVAP fan motor)

Near Wakeshire Ct, Trotwood, OH 45426
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE FG4H2272UF "Upon arrival unit was cooling in fresh food section at 40F and freezer measure 67F. Removed drawers, door, evap cover. All lights fans etc running, no frost on freezer evap. Called techline, had the, run me through some tests and force mode. Unit is not getting any frost, tech says its a sealed system issue, pic attached. The refrigerator is only aound one month out of warranty. Tech gave me a case number #84093563. "

Near Fox Rd, Greenville, OH 45331
Brad A.

Brad A.

REFRIGERATOR BO SAMSUNG RF263BEAESR/AA "Found ff ice room frozen up, found water leaking on ff floor, ice build up behind ff evaporator cover. Unit needs icemaker repair kit, ice bucket, leak kit, and ff evaporator cover. Located in the kitchen, manufactured 1/2016.; rqstng P&A on 1 Unknown (Leak kit) and 1 Unknown (FF evaporator cover), ordrng 1 Unknown (FF ice container), rqstng P&A on 1 DA82-02697A (ICEMAKER kit)"

Near Suncrest Dr, Springfield, OH 45503
Tim  R.

Tim R.

DRYER LG DLEX7900BE Adjusted door hinge. Checks OK

Near MacKenzie Ct, Dayton, OH 45458
Tim  R.

Tim R.

WASHER LG WT7300CV "Instructed customer to run cleaning tablets through unit and keep lid open. Told him the only other option is removing the tub and cleaning and hed be responsible for paying for that cause LG wont cover it. Tightened down agitator, checks ok"

Near Christopher Dr, Dayton, OH 45458
Tim  R.

Tim R.

DRYER SAMSUNG DV45H7000EWIA2 Replaced right rear roller and shaft due to being worn out. Checks ok; used 1 DC97-16782A (ROLLER) from stock

Near Aldora Dr, Miamisburg, OH 45342
Tim  R.

Tim R.

REFRIGERATOR SAMSUNG RF4287HARS Replaced shorted icemaker. Checks ok; used 1 DA97-07365G (Ice maker) from stock

Near Sonia Cir, West Carrollton, OH 45449
Tim  R.

Tim R.

DISHWASHER GE PDT715SMN0ES Check unit over found that the wire for the heater had come off reinstall the wire ran unit through diagnostics test heater was turning on and functioning properly. For some reason the unit continues to act up over the next few days we will need to order a new control board

Near Jamaica Rd, Miamisburg, OH 45342
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF22M9581SR/AA "Customer has already have the latest upgrade kit. Found ice wedge between ice maker, ice room wall and container. Removed ice build up. Cycled."

Near Paddington Ct, West Chester Township, OH 45069
Steve G.

Steve G.

DISHWASHER GE GDP6455SYN3F2 ;found the drain line was pinched. Freed up. Cycled.

Near US-42, Mason, OH 45040
Steve G.

Steve G.

REFRIGERATOR FRIGIDAIRE LGHD2369TF7 Install new main board gasket and air tower cycled unit test

Near Riverstone Way, Mason, OH 45040
Shawn H.

Shawn H.

DRYER WHIRLPOOL WED4815EW1 Unit is 2 years old in basement. Upon arrival found unit wont start. Checked for voltage to unit. Do not have proper voltage. Inspected rest of unit. Heater and all thermals are good. No short to ground. Found breaker not fully set. Reset breaker and it held. Ran unit to test. Unit started heating fine with no issues. Issue is with breaker. Advised customer and called warranty to inform.

Near Robert Ulrich Ave, Dayton, OH 45415
Shawn H.

Shawn H.

REFRIGERATOR FRIGIDAIRE FFHB2740PSEA Installed all provided parts and ran to test. All ok. Unit is functioning as it should.

Near Englewood Dr, Englewood, OH 45322
Shawn H.

Shawn H.

DRYER MAYTAG MEDB850YW0 "Upon arrival customer stated that unit makes a squeal noise when tumbling. Ran unit to test. Noise is coming from idler. Removed drum to inspect. Found idler jammed up with lint causing it to squeal. Cleared unit of lint, reassembled and ran to test. No more noise. All ok. Please mail out receipt."

Near Meadowgrove Dr, Englewood, OH 45322
Shaun S.

Shaun S.

DRYER MAYTAG LSE1000 "Removed and replaced defective blower wheel on unit, ran and checked unit checks ok"

Near Westhafer Rd, Vandalia, OH 45377
Shaun S.

Shaun S.

WASHER SAMSUNG WA52M7750AW/A4 "Removed and replaced lid on unit, ran and checked out,, unit checks ok"

Near Karns Dr, Vandalia, OH 45377
Tim  R.

Tim R.

DISHWASHER KITCHEN AID KUDC25CHSS Replaced door switches and adjusted latch. Put unit into wash cycle and let run for 10 mins no issues.

Near Little Woods Ln, Dayton, OH 45429
Tim  R.

Tim R.

DISHWASHER BOSCH SHS843AF5N/01 Checked unit over found that the unit was filling with water properly and washing properly.

Near Foxmoor Cir, Centerville, OH 45429
Tim  R.

Tim R.

DOUBLE WALL OVEN GENERAL ELECTRIC PT9800SH8SS Checked unit over found shorted main control and display causing control to start smoking and no display. Customer doesnt want oven. Shes contacting about replacement

Near Flatrock Ct, Washington Township, OH 45458
Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RF4287HARS/XAA 01 "Customer claims they just bought the unit used off of an individual, the unit was running and cooling at the time. Now its not cooling. The user interface is partially out not able to get any good readings. Plugged in unit to watt/amp,meter. Unit first pulled about 3A then proceeded to drop to .2A Compressor not running, no LED light on inverter board. Called techline, ran through some things, unit needs inverter board. If there are any other issues at hand will have to be dealt with after. Gave estimate for repair to customer."

Near N Walnut St, Union City, OH 45390
Kevin S.

Kevin S.

WASHER LG WM8100HVA "Drain pump malfunction, changed with truck stock part. Unit checks ok, no leaks; used 1 4681EA2001T ( Drain pump) from stock"

Near Hollansburg Tampico Rd, Greenville, OH 45331
Tim  R.

Tim R.

RANGE KENMORE 790.7423331 No repair

Near Kingsley Ave, Dayton, OH 45406
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF260BEAESR/AA Door handle was loose tightened screw & set screw and checks ok

Near Race St, Xenia, OH 45385
Kevin M.

Kevin M.

REFRIGERATOR GE PYE22KELIDS Loosen the water and got it out for customer

Near Summerfield Dr, Dayton, OH 45432
Kevin M.

Kevin M.

FREEZER FRIGIDAIRE FFFU20F2VW0 Installed new EVAP fan motor and control board not communicating properly

Near Rugby Rd, Dayton, OH 45406
Brad A.

Brad A.

WASHER WHIRLPOOL W10607427C "100 deductible collectedFound outlet not putting out any voltage to unit. Unit works properly, customer is contacting HBW to ask for an electrician to come to repair the line."

Near Spring Meadows Dr, Xenia, OH 45385
Shawn H.

Shawn H.

REFRIGERATOR SAMSUNG RF263TEAESR/AA Installed new hinge. Door no longer pops when opening or closing. All ok.

Near Cambridge Ave, Dayton, OH 45406
Shaun S.

Shaun S.

RANGE KENMORE 790.943897 "Removed and replaced eoc on unit, ran and checked out unit checks ok"

Near Brynford Pl, Dayton, OH 45426
Shaun S.

Shaun S.

WASHER MAYTAG MVWC415EW1 "Removed and replaced control, ran and tested product, unit checks ok"

Near US-35, West Alexandria, OH 45381
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

DISHWASHER WHIRLPOOL DU1030XTXS3 Inspected the unit and still found gunk and a large amount of soapsuds built up inside the unit while running a wash cycle with no detergent. I demonstrated this to the customer and advise them if they would continue to have to use the fresh tablets to clean the unit as a large amount of soap suds are building up and causing it to leak. I advise the customer they would have to use these tablets for about 30 days before they noticed a leak in going away and the smell in the inside going away. Customer said they would have to run multiple clean cycles for the next 30 days.

Near Foliage Ln, Springboro, OH 45066
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

REFRIGERATOR BO SAMSUNG RF28HMEDBSR/AA Installed ice bin. All checks OK

Near Valley View Point, Clearcreek Township, OH 45066
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

REFRIGERATOR FRIGIDAIRE FG4H2272UF Inspected unit and found it had gotten stuck in the icemaker mold and prevented the ice tray from running a cycle. Cleared ice out of ice bin section. Removed icemaker and cleared ice out of mold. Reinstalled icemaker and advise the customer to give it a couple days before it returns to Making ice like normal.

Near Springmill Dr, Springboro, OH 45066
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

REFRIGERATOR GE TFX22RNA Inspected unit and found a defective icemaker. It was calling for water longer than it should have and freezing up the ice bin and icemaker.

Near Quiet Brook Trail, Dayton, OH 45458
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

DISHWASHER GE GDF630PSM3SS "Inspected unit and found it filled with water, food and gunk. Ran unit through a drain cycle and could tell the drain pump kicked on and could feel it running when I inspected the underside of the unit. The water did not drain out. I removed the drain line from the garbage disposal and used The wet vac to suck out all the water. The drain line was clogged and I could not get the water out. I advised the customer that they need to contact a plumber and have them clean out the line or replace it. All checks OK"

Near Prairie Smoke Ct, Lebanon, OH 45036
Tim  R.

Tim R.

RANGE WHIRLPOOL WEE730H0DS0 Checked unit over found that the unit would not respond to certain buttons on the touchpad. Unit also would not hold temperature and would not heat up properly. Needs new control LED module for touchpad and touchpad itself. Unit is about 15 years old in the kitchen. AHS is attempting to come up with the parts if they come up with the parts they will email us and let us know.; rqstng P&A on 1 W10728531(BO) (Display) and 1 W10603098(BO) (Led module) and 1 W11050557(BO) (Control)

Near East Dr, Dayton, OH 45419
Tim  R.

Tim R.

REFRIGERATOR GE DFE28JSKBSS Unit needs icemaker for the refrigerator and the freezer section.; ordrng 1 WR49X31524 (Ice maker) and 1 ###### (Freezer ice maker)

Near Kable's Mill Dr, Bellbrook, OH 45305
Tim  R.

Tim R.

OVEN FRIGIDAIRE FEB556CET-5B "Checked unit over found shorted main control and oven sensor. Unit is about 15 to 20 years old in the kitchen white single oven. Parts showing NLA.; rqstng P&A on 1 318010900(Nla) (Control), ordrng 1 316217002(HBW) (Sensor)"

Near Greenhill Rd, Dayton, OH 45405
Steve G.

Steve G.

OVEN SAMSUNG NE59J7630SG/AA 02 Customer states that the unit shuts off and does not start back up. Last time out replaced the main board. ; ordrng 1 DE92-03761Bpw (Board)

Near Oxford State Rd, Middletown, OH 45044
Steve G.

Steve G.

MICROWAVE GE CVM517P3M2D1 When customer turns on his vent you can hear plastics pieces hitting . ; ordrng 1 Wb26x27040 (Vent fan)

Near Carey Woods Ln, Beckett Ridge, OH 45069
Steve G.

Steve G.

DISHWASHER GE GSD3360K65SS ordrng 1 Wd15x22015 (Water valve)

Near Mason, OH 45040
Steve G.

Steve G.

DISHWASHER GE GDT605PSM4SS Unit will not start up. ; saved tckt

Near Williamstown Ln, Mason, OH 45040
Shawn H.

Shawn H.

REFRIGERATOR MAYTAG MFI2269VEM2 Installed new harness and have power to ice maker now. Ice maker wont cycle still. Ice maker is shorted. Went to install new ice maker but it is not correct. Part number is off by one digit. Part was picked wrong. Please reorder ice maker. ; ordrng 1 W1090981 (Icemaker)

Near Mt Olive Ct, Dayton, OH 45426
Steve G.

Steve G.

WASHER GENERAL ELECTRIC GFW550SSN0WW Pulley fell off the motor shaft; ordrng 1 Wh03x29524 (Motor assy)

Near Red Fox Run, Franklin, OH 45005
Shawn H.

Shawn H.

WASHER MAYTAG MAV6200AWW Upon arrival customer stated that unit stops mid cycle and doesnt advance at times and other times it will. Also unit makes a squeal when unit is braking. Found lid switch sliding back in cabinet keeping it from closing properly. Noise is from brake assembly. Unit needs lid switch and breaker assembly. Customer only wished to repair lid switch at this time. ; ordrng 1 22003804 (Lid switch)

Near W Main St, Eaton, OH 45320
Shawn H.

Shawn H.

DISHWASHER FRIGIDAIRE FGID2466QF4A Upon arrival found door sweep torn from door. Unable to reattach sweep. Unit needs door sweep. ; ordrng 1 5304500204 (Door sweep)

Near Crownwood Ave, Dayton, OH 45415
Shaun S.

Shaun S.

DRYER KENMORE 796.69002 "Upon arrival found that unit has a defective terminal block and power cord, 3 blade straight prong cord ; ordrng 1 Ead60946205 and 1 Dc3-30-5"

Near Duncan Ct, Dayton, OH 45426
Shaun S.

Shaun S.

REFRIGERATOR GE PFSS9PKYASS Needs new inlet water valve ; ordrng 1 WR57X10091 (Valve)

Near Fayetta Ct, Dayton, OH 45424
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

DRYER GE DLSR483EG6WW Inspected the unit and found that the start and temperature keys not staying connected to the console. Remove the back panel and found the console clips that hold the switches in or cracked. Ordering console and start switch. The unit is nine years old and located in the basement.; rqstng P&A on 1 WE19M1485 (Back assembly) and 1 WE4M412 (Start switch)

Near Foxwood Ct, Liberty Township, OH 45044
Kevin S.

Kevin S.

UPRIGHT / CHEST GE FCM22DLCWW "Verified the unit is still over cooling reading -25F. No matter what adjustment is made to control. Called techline, suggest replacing both parts, no bulletins. Case #04831034; ordrng 1 WR55X28029 (Thermistor) and 1 WR09X28056 (Control)"

Near S 200 W, Winchester, IN 47394
Kevin S.

Kevin S.

DISHWASHER FRIGIDAIRE FPID2498SF5A "Upon inspection new door panel the styrofoam was mounted incorrectly and is glued down, can be moved. The foam is in the way of the mounting holes for the door handle. Returning with note in office. Ordering new please check orientation of new door before sending to HHS. Pics attached.; ordrng 1 117495103 (Door skin)"

Near Sweitzer St, Greenville, OH 45331
Kevin S.

Kevin S.

DISHWASHER - POR GENERAL ELECTRIC GPT225SGL0WW "Customer dishwasher not draining, checked sump area for blockages none. Ordering new drain pump. See sticky note.; ordrng 1 WD19X24651 (Drain pump)"

Near OH-722, New Madison, OH 45346
Kevin S.

Kevin S.

WASHER LG WT7800CW "Upon removing old user interface assembly the new part is not the same as the old. Took pics, took pic of part number directly off board and looked up via DAP and put that number in. Will return other part.; ordrng 1 EBR85755505 (Pcb assembly pic off actual board)"

Near McCue Rd, Laura, OH 45337
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE DFHS2313MFKA DISP is inter kicking in & out; ordrng 1 242083003 (Disp) and 1 242053503 (Cont brd) and 1 241946813 (Module)

Near Eastman Ave, Dayton, OH 45432
Brad A.

Brad A.

DISHWASHER WHIRLPOOL DU840CWDB3 "100 deductible collectedFound unit leaking from seal from motor, ordered motor assembly and seals. Located in the kitchen, manufactured 2005.; rqstng P&A on 1 W10247394 (Pump assembly) and 1 WP3369037 (Grommet) and 1 3400959 (Clamp) and 1 3369038 (Washer)"

Near Lonesome Dove Ln W, Springfield, OH 45505
Brad A.

Brad A.

WASHER WHIRLPOOL WTW8500DC0 "Found control not responding properly, found gearcase making noise and washplate stripped. Ordered gearcase, washplate, and control. Located in the laundry room, manufactured 2016.; rqstng P&A on 1 W10811956 (Gearcase) and 1 W10752283 (Washplate) and 1 W10812418 (Control)"

Near Kinsey Rd, Xenia, OH 45385
Brad A.

Brad A.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Found ice will not dispense properly, ordered auger motor and ice container. Located in the kitchen, manufactured 2009.; rqstng P&A on 1 W11202789 (Auger motor) and 1 W11244434 (Ice container)"

Near Fairway Dr, Fairborn, OH 45324
Brad A.

Brad A.

WASHER WHIRLPOOL WTW6200VW0 "Found wash tub seized to drive shaft, need new outer tub and wash tub. Located in the laundry room, manufactured 2010. Collected 75.00 deductible.; rqstng P&A on 1 W10321522 (Tub) and 1 W10128830 (Outer tub with drive shaft)"

Near Silver Oak St, Dayton, OH 45424
Brad A.

Brad A.

DISHWASHER FRIGIDAIRE FGID2479SF0A "Found touch pad not responding properly, ordered new console with touchpad. Located in the kitchen, manufactured 3/2018.; rqstng P&A on 1 117512430 (Control panel)"

Near Saddlebrook Run, Springfield, OH 45502
Tim  R.

Tim R.

WASHER SAMSUNG WF45K6500AW/A2 Installed parts. Washer fired up and started to run through the cycle and then completely shut down. Unit shut down as soon as it started to spin. Potentially needs a new motor assembly and possibly a wiring harness. Customer does not want to continue with the repair.

Near Cascade Dr, Dayton, OH 45431
Tim  R.

Tim R.

REFRIGERATOR FRIGIDAIRE LGUB2642LF2 Checked unit over found that the unit was not going in the defrost. Unit needs a new main control and defrost thermostat. Refrigerator section was all taken apart by customer. Pictures are attached. Customer wants to think about repair

Near Orchard Dr, Dayton, OH 45419
Tim  R.

Tim R.

REFRIGERATOR KITCHEN AID KFIS27CXMS5 Checked unit over found that the icemaker was leaking. Needs new icemaker assembly. Customer will be out of town for 8 weeks and will decide on the repair when he comes home

Near Bellfield St, Dayton, OH 45420
Tim  R.

Tim R.

DISHWASHER GE CDT845P3N1D1 Fixed door latch. Checks ok

Near Barberry Blvd, Dayton, OH 45440
Tim  R.

Tim R.

DISHWASHER SAMSUNG DW80K7050US Removed dishwasher and replaced drain hose and mounting bracket. Tested unit checks OK

Near Silverlake Dr, Dayton, OH 45458
Tim  R.

Tim R.

REFRIGERATOR GE PFSS9PKYASS Cleared frozen drain and installed heater. Replaced icemaker due to heater shorted out. Checks ok; used 1 DA97-07365G (ICE MAKER) from stock

Near N Church Ct, Bellbrook, OH 45305
Tim  R.

Tim R.

REFRIGERATOR FRIGIDAIRE FFFU20F2VW0 Fixed reed switch. Checks ok

Near Beck Ct, Springboro, OH 45066
Tim  R.

Tim R.

UPRIGHT / CHEST FRIGIDAIRE FFFU20F2VW0 Adjusted switch at the bottom of the door as far out as possible so that would make better contact with the magnet on the door. Tested the unit several times and every time the door closed the light went off. Checks OK if it does continue to act up we will need to replace the reed switch on the bottom of the unit

Near Duberry Pl, Dayton, OH 45459
Tim  R.

Tim R.

DRYER SAMSUNG DV45H7000EW/A2 Removed and greased rollers. Replaced melted idler. Reassembled unit checked OK; used 1 DC93-00634A (IDLER PULLEY) from stock

Near Miami Village Dr, Miamisburg, OH 45342
Tim  R.

Tim R.

RANGE - ELECTRIC FRIGIDAIRE PLES399ECC Replaced oven sensor. Checks ok

Near Spring Rose Dr, Dayton, OH 45459
Steve M.

Steve M.

REFRIGERATOR SAMSUNG RF26J7500SR/AA Installed new icemaker and auger with updated control board. Silicone ice room and adjusted waterline. Installed cooling loop clips; used 1 DA97-12540g (Auger) from stock

Near Country Side Ct, Springfield, OH 45503
Steve M.

Steve M.

REFRIGERATOR AMANA ART318FFDW03 Installed new main control and new thermistor.

Near Irwin Ave, Springfield, OH 45505
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE LGUI2149LR0 Freezer too full not cooling properly. Saved estimate

Near Lower Valley Pike, New Carlisle, OH 45344
Steve M.

Steve M.

WASHER LG WM3370HWA LE error code. Motor winding check ok. Replaced hall sensor. Washer running ok; used 1 6501kw2002a (Hall sensor) from stock

Near McKees Mill Run, New Carlisle, OH 45344
Steve M.

Steve M.

DISHWASHER WHIRLPOOL WDT780SAEM1 Unit not washing properly . Heater error due to old pump being replaced without diag sequence ran to eliminate code not allowing heat to activate.

Near Floral Acres Dr, Tipp City, OH 45371
Steve M.

Steve M.

RANGE FRIGIDAIRE FGF335CGTG Install new bake igniter and oven thermostat

Near S Mystic Ln, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE PLHS267ZDB6 Installed new fan motor. No further repairs.

Near Wunderwood Dr, Tipp City, OH 45371
Steve G.

Steve G.

DISHWASHER SAMSUNG DW80K5050US/AA 02 Install new water valve case break lower spray arm top seal cycled unit test OK

Near Eaglet Dr, Beckett Ridge, OH 45069
Steve G.

Steve G.

HOME LAUNDRY - E ELECTROLUX EFLS627UTT0 ray techline Explain the customers issues. He states that at this current time they know they leak a little but engineering does not have a solid solution for the leaking at this time. Tech did advise customer.

Near Anchors Way, Liberty Township, OH 45011
Steve G.

Steve G.

DRYER SAMSUNG DV42H5000EW/A2 Customer needs main board. He is repairing himself.

Near Roosevelt Ave, Middletown, OH 45044
Steve G.

Steve G.

WASHER MAYTAG MVWB700BW0 Unit is not washing. Customer needs main board and lock assy. Customer is not going to repair.

Near Mars Dr, Trenton, OH 45067
Steve G.

Steve G.

DISHWASHER - BUI GENERAL ELECTRIC PD1715SYN2FS Unit will not start up. Found loose wire to the lock assy. Reseated. Cycled.

Near Mallard Creek Dr, Mason, OH 45040
Steve G.

Steve G.

RANGE SAMSUNG NE59J7850WS/AA Installed new display. Cycled. Test ok.

Near Greenbrier Glen, Mason, OH 45040
Steve G.

Steve G.

WASHER GENERAL ELECTRIC GFW550SSN0WW Install new belt cycled unit test OK

Near Red Fox Run, Franklin, OH 45005
Shawn H.

Shawn H.

REFRIGERATOR LG LMXS30776D/01 Installed all provided parts and ran unit to test. UI works as it should and ice maker is cycling fine. All ok.

Near Wysong Rd, West Alexandria, OH 45381
Shawn H.

Shawn H.

MICROWAVE SAMSUNG ME16K3000AS/AA Installed all provided parts and ran to test. Unit is heating nicely and consistently. All ok.

Near E 3rd St, Dayton, OH 45402
Shawn H.

Shawn H.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 Installed all provided parts and ran to test. All ok. Ice maker cycles as it should.

Near Dayton, OH 45414
Shaun S.

Shaun S.

RANGE WHIRLPOOL WFG361LV02 "Upon arrival,found that unit is in need of new eoc board gave customer est for repair, declines at the time"

Near Huber Heights, OH 45424
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

RANGE FRIGIDAIRE FCRC3012ABB "Inspected the unit and found all four burners heating to the correct temp. Burners are direct heating elements and have no cover over the element. It is normal for the element to smoke for a few seconds when activated, this is just the element burning off dust and other things on the element. This is normal for the design. Ran a test bake cycle for the oven at 350 and the unit heated without issue. The left portion of the heating element was brighter in color than the right side but the unit heated evenly and without any issues. All checks ok"

Near Woodlawn Ave, Middletown, OH 45044
Shaun S.

Shaun S.

REFRIGERATOR SAMSUNG RF24R7201S "Removed and replaced imk on unit, board and drain tube, also adjusted water line unit checks ok upon techs departure"

Near Seminole Ln, Arcanum, OH 45304
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

DISHWASHER SAMSUNG DW80M2020US Called customer multiple times they did not answer. Sent a message to the customer with instructions. Soap dispenser door inconsistently opening due to gunk and food built up on the inside of the unit. I advise the customer that it Will take up to 45 days while using the Affresh cleaning tablets before the dispenser door opens consistently. I recommended the customer drop the detergent tablets in the bottom of the dishwasher tub until the dispenser door starts to open consistently.

Near Stonebrook Ct, Springboro, OH 45066
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

LAUNDRY CENTER GE GUD27ESSJ0WW Inspected the unit and found the gearcase leaking oil on the underside of the unit. Provided info to the customer about the repair and the possible future issues. Customer declined any repair.

Near Post Rail Ln, Franklin, OH 45005
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

REFRIGERATOR FRIGIDAIRE LFHG2251TF3 Inspected the unit and found the fresh food section at an average of 37 degrees in the top shelf and between 10-15 degrees under the crisper drawer. Found the water line to the freezer frozen at the crisper drawer section. Removed the water line and cleared the ice. Showed the blockage to the customer. Reinserted the water line and connected it back to the water valve. The freezer fan was on but could not hear the dampener door opening/closing when the doors were opened/closed. Called tech line and they advised there has to be an issue with the control board and thermistor readings. Customer will contact us if they wish to repair the unit.

Near Camp Creek Rd, Waynesville, OH 45068
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

MICROWAVE OVEN LG LMV1762ST/01 Inspected unit and found the plate and ring completely melted in roughly a 1 to 2 inch diameter area. This has also caused damage to the bottom of the microwave. Advise the customer we would send this information over to LG and to expect a call from LG. The damage done is not repairable. Called LG and spoke with Jan and advised them of the issues. They stated the damage is not considered normal wear and tear and is not covered under the warranty coverage. Called the customer back and advised him of the information from LG.

Near Balsam Wood Ln, Lebanon, OH 45036
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

WASHER SAMSUNG WF42H5200AF/A2 01 Found the hot water valve turned off. Disconnected the valve for the dryer steam due to it leaking and ran the new line from the washer to the house hook up. Ran a test cycle on hot and the unit filled without issue and no error codes. All checks ok.

Near Marty Lee Ln, Carlisle, OH 45005
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 No leaks since last visit. No condensation around the filter. Reinstalled filter housing shield and light shield in the fresh food section. I advise the customer to monitor the unit and if it starts leaking again to reach out to whirlpool directly for assistance. At this time the tech cannot find any other issues or get the unit to leak.

Near Cypress Ct, Germantown, OH 45327
Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RF28R7201SR/AA Changed out icemaker cooling fan and main board. Unit checks ok

Near Hollansburg Arcanum Rd, Arcanum, OH 45304
Kevin S.

Kevin S.

COOKTOP FRIGIDAIRE FEC32S6ABF Replaced burner switch. Unit checks ok.

Near Hickory Dr, Greenville, OH 45331
Kevin M.

Kevin M.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Defrosted ff EVAP coil and installed fan motor with sensors and checks ok

Near Broadstone Dr, Mason, OH 45040
Kevin S.

Kevin S.

DISHWASHER GE GPT225SGL0WW "Replaced drain pump, had unit fill, wash and canceled and drain. Unit checks ok."

Near Hillside Dr, Greenville, OH 45331
Kevin M.

Kevin M.

REFRIGERATOR GE ESS25XGMCWW Cleared out defrost drain and checks

Near Summer Park Way, Dayton, OH 45458
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE LFHT1831QF2 Sealed liner near cabinet used silicone.

Near Forest Glen Ave, Dayton, OH 45405
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE LFTR2021TFA No repair.

Near Mimi Dr, Dayton, OH 45414
Kevin M.

Kevin M.

REFRIGERATOR WHIRLPOOL UNIT Unit is running properly at this time went over with cust what the possibilities could so just charged customer a service call

Near Fountainhead Dr, Dayton, OH 45424
Kevin M.

Kevin M.

RESIDENTIAL REFR WHIRLPOOL MFF2258FEZ01 Installed new door gasket and checks ok

Near Hoop Rd, Xenia, OH 45385
Brad A.

Brad A.

RANGE WHIRLPOOL WFE515S0EW1 "Found terminal block melted, the cord was damaged, needs new block and cord. Customer considering repair."

Near Blackshear Dr, Dayton, OH 45424
Brad A.

Brad A.

DRYER WHIRLPOOL MEDC215EW1 "Installed new door seal, unit checks ok."

Near Cheyenne Trail, Jamestown, OH 45335
Tim  R.

Tim R.

DISHWASHER FRIGIDAIRE FFCD2413US2A Need wash motor. ; ordrng 1 5304519906 (MOTOR)

Near Scarletoak Ln, Sugarcreek Township, OH 45305
Tim  R.

Tim R.

DISHWASHER FRIGIDAIRE FFCD2413US2A Needs wash motor; ordrng 1 5304519906 (MOTOR)

Near Scarletoak Ln, Sugarcreek Township, OH 45305
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE LFSS2612TP5 Refrigerator not cooling due to faulty compressor. Unit keeps tripping overload shutting off. Only runs for 15 seconds pulling 11.8 amps. Compressor needs replaced ; O-emld tckt

Near S Walnut St, Urbana, OH 43078
Tim  R.

Tim R.

REFRIGERATOR FRIGIDAIRE FFTR1814TBB Unit needs freezer door seal.; ordrng 1 242193209 (gasket-frzr door)

Near Vaniman Ave, Dayton, OH 45426
Steve M.

Steve M.

REFRIG/SIDE-BY-S KITCHEN AID KRSC503ESS0 Icemaker is not functioning properly only works when you flip the switch off and back on. Need new cycling switch; ordrd 1 W10918003 (Switch)

Near Looney Rd, Piqua, OH 45356
Steve G.

Steve G.

MICROWAVE SAMSUNG ME21M706BAG/AA "Load test several times and unit did not heat up. ; ordrng 1 1111pw (Magtube), rqstng P&A on 1 2222 (Door switch) and 2 3333 (Door switch)s and 1 4444 (Door switch holder) and 1 5555 (Transformer), states that autho needed"

Near Plantation Dr, West Chester Township, OH 45069
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF28HMEDBSR/AA 10 Spoke to customer she described the issue pre-order ice container assembly; saved tckt

Near Raven Ct, Liberty Township, OH 45011
Steve G.

Steve G.

MICROWAVE SAMSUNG n/a Unit will count down and sometimes keep running. ; rqstng P&A on 1 1111 (Door switch) and 2 2222 (Door switches)s and 1 3333 (Switch holder) and 1 5555 (Main control board with panel)

Near Kyles Station Meadows Dr, Liberty Township, OH 45044
Shawn H.

Shawn H.

DISHWASHER GE GSDL112F01BB Installed new pump assembly and ran unit to test. No more leaks from machine. Machine did have a lot of suds when running. Advised customer to clear suds and run vinegar to help clean. All ok. ; saved tckt

Near Lexington Salem Rd, West Alexandria, OH 45381
Shawn H.

Shawn H.

RANGE JENN AIR JGD8348CDP Unit is 13 years old in kitchen. Upon arrival customer stated that rear burners wont ignite. Found voltage to strikers but no strike. Unit needs igniters and harness for back burners. ; rqstng P&A on 3 74004053 (Igniter)s and 3 74005890 (Harness)s

Near S Preble County Line Rd, West Alexandria, OH 45381
Shawn H.

Shawn H.

DISHWASHER LG LDF7551ST Forced unit into drain to test. Unit is draining very slow again. Removed drain hose to inspect for blockages. None found but cannot move much air through hose. Hose has a blockage. Unit needs drain hose. ; ordrng 1 AEM69493808 (Drain hose)

Near Stillcrest Way, Dayton, OH 45414
Shaun S.

Shaun S.

RANGE KENMORE 790.974598 Found that unit needs both left front and left rear burner switches ; ordrng 1 Fr316436000 and 1 Fr316436001

Near Springview Cir, Dayton, OH 45426
Shaun S.

Shaun S.

DISHWASHER GE GDT655SMJ2ES Needs additional part for repair ; ordrng 1 WD12X21322

Near W Main St, New Paris, OH 45347
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

RANGE LG LTE4815ST/00 Wrong part. Ordering correct element. ; rqstng P&A on 1 111111 (Upper broil element)

Near E Concord Dr, Lebanon, OH 45036
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

MICROWAVE GENERAL ELECTRIC JVM1540DN1BB Inspected the unit and found a loose ribbon harness to the control board. Made adjustments. All checks ok. Ran 2 test cycle and the unit heated properly and without any other issues. ; rqstng P&A on 1 WB27X10934 (Smart control board) and 1 WB56X10823 (Control panel black)

Near Eagle Ridge Ct, Lebanon, OH 45036
Kevin S.

Kevin S.

MICROWAVE GE PVM1790DR1WW "Found latch is broken, no spring tension. Unplugged unit to prevent light from burning out. Ordering latch and spring. Called Dennis from Leis realty collected payment in full.; ordrng 1 WB10X21098 (Latch) and 1 WB09X10017 (Spring)"

Near Sugar Maple Dr, Greenville, OH 45331
Brad A.

Brad A.

DISHWASHER BOSCH SHE3AR76UC/22 Found wash motor not pumping with proper voltage applied. Ordered wash pump.; rqstng P&A on 1 Unknown (Wash motor)

Near Murdock Rd, Cedarville, OH 45314
Brad A.

Brad A.

WASHER WHIRLPOOL WTW8900BC0 "Found outer tub was defective, there is a hole in the tub. Ordered new outer tub; ordrng 1 W10381077(PW) (Tub-outer)"

Near Dayton St, Yellow Springs, OH 45387
Brad A.

Brad A.

WASHER GE GTW460ASJ9WW "Found control not responding properly, ordered control.; rqstng P&A on 1 Wh22x29556 (Control board)"

Near Ridgecliff Dr, Dayton, OH 45440
Tim  R.

Tim R.

RANGE LG LRE3193ST Replaced fan assembly. Checks ok.

Near Athens Ave, Dayton, OH 45406
Tim  R.

Tim R.

WASHER LG WT5680HVA Replaced hose to drain pump. Checks ok

Near Ashley Ct, Dayton, OH 45434
Tim  R.

Tim R.

DISHWASHER MAYTAG MDB8959SBS2 Replace parts listed. Checks ok

Near Tealwood Dr, Beavercreek, OH 45430
Tim  R.

Tim R.

REFRIGERATOR SAMSUNG RF18HFENBSR Adjusted door mullion. Checks ok

Near S Patterson Blvd, Dayton, OH 45409
Tim  R.

Tim R.

DISHWASHER BOSCH SHEM3AY56N/01 Cleared drain and hose were all clear. Couldn’t get unit to error. If unit acts up again we are just talking with Lowe’s about a second opinion.

Near Dushore Dr, Dayton, OH 45417
Tim  R.

Tim R.

DRYER WHIRLPOOL WED4815EW1 Replaced belt and greased rollers. Checks ok

Near Morton Ave, Dayton, OH 45410
Tim  R.

Tim R.

REFRIGERATOR WHIRLPOOL WRX986SIHV00 Replaced light. Checks ok; used 2 W10695459 (MODULE) from stock

Near Fawn Lea Trail, Centerville, OH 45459
Tim  R.

Tim R.

DISHWASHER FRIGIDAIRE FGID2466QF6A Instructed customer on usage and cleaning.

Near Rockcreek Dr, Dayton, OH 45458
Tim  R.

Tim R.

DRYER WHIRLPOOL WED8500DC1 Checked unit over found no issues. Functioning normal.

Near Spicer Dr, Dayton, OH 45431
Steve M.

Steve M.

DRYER MAYTAG MEDB855DC4 Found a loose drums to contact side of cabinet. Secured all components to secure drum. Dryer is operating properly

Near Cypress Pl, Tipp City, OH 45371
Steve M.

Steve M.

DRYER SAMSUNG DV56H9100EG/A2 Replaced drum support roller and cleaned the other five rollers free of hair; used 1 DC97-16782A (Drum roller) from stock

Near S Co Rd 25A, Troy, OH 45373
Steve M.

Steve M.

DRYER SAMSUNG DVE52M7750V/A3 Installed new screws to hold dryer drum baffles In place

Near Watercraft Dr, Huntsville, OH 43324
Steve M.

Steve M.

DRYER SPEED QUEEN ADEE8RGS173TW01 Maintenance check on belt and rollers also inspected and monitored heating element cycling temperatures. Everything checks out OK at this time. only recommendation is to ensure that the dryer vent hose on this unit is not smashed up against the back of the dryer causing excessive heat buildup.

Near Co Rd 26, West Mansfield, OH 43358
Steve M.

Steve M.

UPRIGHT / CHEST FRIGIDAIRE LFFH20F3QWC Unit not cooling due to faulty thermostat. Replaced thermostat; used 1 5304513033 (Thermostat) from stock

Near OH-508, West Liberty, OH 43357
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 Freezer evap drain is clogged and needs cleaned out. Not allowing defrost water to drain to the condensation pan. Also recommended replacement of icemaker due to slow production ; used 1 4317943 (Icemaker) from stock

Near OH-287, West Liberty, OH 43357
Steve G.

Steve G.

WASHER SAMSUNG WF45M5500AZ/A5 Unit is not spinning out.

Near Cincinnati Dayton Rd, Liberty Township, OH 45044
Steve G.

Steve G.

MICROWAVE GE JNM7196SK4SS Customer states that the unit is making a grinding noise and both sides of the unit got hot. Don techline, Did a load test with a potato and the sides did get warm. Not able to get the unit to make the noise that the customer had a recording of. Per techline the unit getting warm on the sides is normal for longer cooking items.

Near Treeside Dr, Liberty Township, OH 45044
Kevin S.

Kevin S.

WASHER LG WM8100HVA "Upon arrival customer had a large load of blankets washing ready to spin out. Unit was a bit noisy and vibrated a bit in the early stages, that seemed to level out. Could not duplicate the noise or smell at the time. Customer claims she could smell an odor from the unit, but did not smell it this time. They will continue to monitor with video recordings. I took some recordings myself."

Near Byrket Rd, New Madison, OH 45346
Kevin S.

Kevin S.

MICROWAVE GE PVM9005EJ2ES "Removed unit, found fuse open again, checked all door switches ok. Called GE techline, everything checks out. Suspect possibly someone opening door or monitor switch tripping while running. Discussed details with husband. Unit checks ok."

Near Southland Rd, New Bremen, OH 45869
Shawn H.

Shawn H.

DISHWASHER BOSCH SHPM65Z52N/01 Upon arrival customer stated that threads where damaged on inlet valve and unit leaks. Checked unit and found threads damaged but not beyond repair. Cleaned up threads and got fitting to seat fully and not leak. Ran unit to test. Unit is leaking from valve still but not from fitting. No signs of damage to valve other than threads. Replaced from from ASI stock and ran to test. All ok. No more leaks.

Near Ridge Ave, Dayton, OH 45414
Shawn H.

Shawn H.

REFRIGERATOR LG LSXS26366S/02 Installed new ice maker and cycled to test. All ok.

Near Jenlee Dr, Dayton, OH 45414
Shaun S.

Shaun S.

REFRIGERATOR KITCHEN AID KSRG25F8VMS02 Replaced imk on unit

Near Diamond Mill Rd, Brookville, OH 45309
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE FFSS2614QP0 Checked temps and icemaker unit checks ok and not making any noise at this time

Near Little York Rd, Dayton, OH 45414
Shaun S.

Shaun S.

MICROWAVE WHIRLPOOL GMH6185XVS-2 Removed and replaced mag tube and diode

Near Cornwallis Ct, Dayton, OH 45414
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

OVEN SAMSUNG NE58095DW5 "Inspected the unit and ran a bake test cycle to 350°. The unit heated properly without any issues. Unit functioning properly, all checks OK"

Near Manistique Lakes Dr, Lebanon, OH 45036
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

REFRIGERATOR KENMORE 79575552401 Inspected the unit and found ice built up in the freezer section. The drain line clogged. Provided quote for repair and the customer declined repair due to the age of the unit.

Near Kelly Marie Ct, Miamisburg, OH 45342
Brad A.

Brad A.

REFRIGERATOR FRIGIDAIRE FFTR2021TB5 "Installed new heater and thermostat, unit checks ok."

Near Ironwood Dr, Fairborn, OH 45324
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

DISHWASHER BOSCH SHEM63W55N/13 Installed control panel cover assembly. All checks OK

Near Country Walk Dr, Carlisle, OH 45005
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

DISHWASHER GE GDT695SMJES Inspected unit and found the breaker kept flipping off even before I attempted to run a test cycle. Inspected the underside of the unit and found an extra ground wire not connected. Remove the ground wire and flip the breaker back on but the breaker continue to flip. I advise the customer to have a certified electrician come out and inspect the breaker along with the outlet and the connections to the dishwasher.

Near Banyon Ln, Springboro, OH 45066
Kevin S.

Kevin S.

OVEN ELECTROLUX EW30EW55GS7 "Per frigidaire tech sheet the F14 error is a communication error between display and touch panel. Says to check 2 ribbon cables, removed out unit part way to check all connections, are good. Installed everything and tested again, so far so good. If issue persists tech sheet says to replace touch pad first then control."

Near White Oak Dr, Greenville, OH 45331
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE FFTR2021TW5 "Checked temps in freezer and frig read 2F and 37F. Unit was in defrost mode, manually cycled unit, compressor and evap fan on and cooling. No issues, gave customer tips to look out for."

Near IN-28, Union City, IN 47390
Tim  R.

Tim R.

OVEN WHIRLPOOL RBD245PDB15 "Checked unit over found shorted control and touchpad. Parts are NLA. Unit 25 years old in kitchen.; rqstng P&A on 1 8300427(NLA) (switch,membrane assy) and 1 W10438751(NLA) (CONTROL )"

Near Old Spanish Trail, Dayton, OH 45459

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