Local Reviews
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Steve G.
RANGE LG LRE3061BD/00 Customer needs fan motor; ordrd 1 EAU61865302 (MOTOR)
Shawn H.
DRYER LG DLEX7177WM "Checked unit and found heating element out of spec with high resistance. Unit also has lint build up through out. Unit needs heating element, and unit cleaned. Customer hasnÕt had exterior vent cleaned recently. Advised customer to have vent cleaned. Installed new heater, cleaned machine and ran to test. Unit heats fine now but has poor flow from the vent outside. Informed customer.; used 1 5301EL1001J (HEATER) from stock"
Steve G.
WASHER SAMSUNG WA40J3000AW/A2 Customer states that on a normal wash unit will not spin out. If he puts it on spin and drain it will spin out. ; rqstng P&A on 1 1111 (MAIN BOARD) and 1 2222 (LOCK)
Shawn H.
WASHER SAMSUNG WF330ANW/XAA "Checked unit and found inner spin basket sagging/out of round causing unit to shake violently. Bearings are quiet. Unit needs inner basket, and suspension due to excessive wear. Customer does not wish to repair due to age and cost of repair."
Shawn H.
DRYER MAYTAG MEDB200VQ1 Dropped lint screen off to customer. Took photo of screen in box at front door.
Shaun S.
REFRIGERATOR GE TPX24BPBJ BB "Upon arrival found that water leaking from shut off valve on wall, tech able to repair valve,ran and'' checked out, unit checks ok upon departure"
Shaun S.
REFRIGERATOR WHIRLPOOL GX5SHDXTQ01 "Removed and replace board on unit, programmed board, unit checks ok upon techs departure"
Shaun S.
DRYER SAMSUNG DV400EWHDWR/AA "Removed and replaced motor on unit, ran and tested unit checks ok upon techs departure"
Shawn H.
WASHER WHIRLPOOL WTW5600XW3 "F8E5 error code found. Checked unit and noise is coming from worn bearings in the gearcase. Error code says water lines are swapped. Lines are hooked up correct. Thermistor is out of range. Unit needs gearcase, drive hub, impeller screw, and harness w/thermistor; rqstng P&A on 1 W10240967 (harns-wire) and 1 W10528947 (drive hub kit) and 1 W10772621 (screw) and 1 W11035747 (gearcase)"
Shaun S.
ELECTRIC RANGE FRIGIDAIRE FFEF3016USB "Tech was able to reset unit and get door lock back to home position, ran and tested unit, ch cos ok upon techs departure"
Shaun S.
WASHER SPEED QUEEN AWN43RSN115TW01 "Upon arrival found that drive nut on bottom pulley not tightend all the way, tech tightened pulley, ran and tested unit checks ok"
Shaun S.
REFRIGERATOR WHIRLPOOL ED5LHAXWQ00 "Removed and replaced cold cont oil on unit, ran and checked out, unit checks ok upon techs departure"
Shaun S.
OVEN FRIGIDAIRE FEFL79DQF Upon arrival found that eoc not working correctly and convection motor has extreme noise coming from it; ordrng 1 CONVECTIONBLADE and 1 CONVECTIONMOTOR and 1 EOC
Shaun S.
REFRIGERATOR GE GFFS6KKXASS Found unit needs new evap cover not sealing causing moisture build up; ordrng 1 EVAPCOVERFRIDGE
Kevin S.
ICEMAKER WHIRLPOOL WRF555SDFZ02 "Replaced icemaker, checked tommake sure dispenser is dispensing ice ok. Hopefully this icemaker will prevent buildup of 3 and 4 cubes being harvested out at the same time because this is what is jamming the dispenser."
Shaun S.
WASHER LG WM3470HWA Removed and replaced control board on unit but found unit now needs new pressure switch hose not sealing properly; ordrng 1 PRESSURESWITCHHOSE
Kevin S.
DRYER ELECTROLUX EFME617SIW0 "Changed out parts, ran unit in heated time dry. Unit is tumbling and heating ok, squeaking noise is gone however still has slight rumble noise to it. Unit was extremely full of lint for no longer than they had it. Told husband to make sure that lint screen is cleaned after every load, i went ahead and vacuumed out unit and in bulkhead and blower wheel housing. Told customer to run unit and check to make sure the dryer is venting through the roof properly, however customer never stated problems heating or drying. Both washer and dryer are on pedestals assume some of the noise attributed to being on these pedestals. Unit checks ok."
Kevin M.
REFRIGERATOR MAYTAG MFI2568AES Control brd is out but concerned it needs user interface which is NLA
Kevin M.
REFRIGERATOR FRIGIDAIRE LGUB2642LP3 Showing error code SY CE installed new main brd and checks ok; pckd up 1 242115279 (board-main power)
Kevin S.
DRYER SAMSUNG DV42H5200EP Found front felt seal is detaching from the drum. Will order new drum. Unit purchased 7/16 located in hallway.; rqstng P&A on 1 DC97-14849M (DRUM)
Kevin S.
DRYER ELECTROLUX EIMED55IRR0 "Upon arrival unit door latch is broken on door, you have to hold door closed to run unit, appears they have been taping it closed. Put unit into a time high heat cycle unit is heating and venting, only let it run a few minutes. Customer claims unit produces E64 error code after about 5 minutes. Unit also needs new rollers and overall unit is in poor condition. Pics taken. Gave estimate for repairs, customer declined, will look to find another used or refurbished unit. Collected service call fee."
Kevin M.
UPRIGHT / CHEST FRIGIDAIRE LFFH20F3QWC in garage TSTAT was open installed new t-stat and checks ok; used 1 5304513033 (THERMOSTAT) from stock
Kevin S.
REFRIGERATOR FRIGIDAIRE FPHF2399PF6 "Upon arrival units lower icemaker not functioning. Checked to make sure arm was in proper place, checked for 120v coming into unit, and made sure fill tube was not frozen. Unit is cooling properly and upper dispenser and icemaker working fine.; ordrng 1 5303918493 (freezer ice maker)"
Kevin M.
REFRIGERATOR FRIGIDAIRE FFTR1814TW6 Installed new compressor recharged and checks ok
Kevin S.
REFRIGERATOR FRIGIDAIRE FFHB2750TD5 "Customer claims unit is hardly making ice compared to new, maybe a couple harvests in 24hrs. Called techline to get latest info on service bulletin #RF1902 need kit part number #5303918860.; ordrng 1 5303918860 (KIT FOR FILL TUBE)"
Kevin S.
REFRIGERATOR GE TBX18TAZDRWH "Upon arrival found temps around 55 to 60 for fresh food section and freezer reading around 40-44 degrees. Compressor is running and very hot however condenser fan is not turning and seized up. lights and evap fans are working inside unit. Bottom door shelving is damaged. Pics attached. Deductible collected.; rqstng P&A on 1 WR17X3880 (shelf,dr frnt) and 2 WR2X9144 (end cap)s and 1 WR60X187 (motor,cond.fan) and 1 WR60X275 (blade,condenser fan)"
Kevin M.
REFRIGERATOR SAMSUNG RF20HFENBBC/US Adjusted cond fan and some of the noise could be compressor variable speed
Brad A.
REFRIGERATOR ELECTROLUX EI28BS65KS9 "Found water valve not opening when proper voltage is applied, installed new water valve, unit is dispensing water correctly. Unit checks ok.; used 1 242253002 (TS) (WATER VALVE) from stock"
Kevin M.
REFRIGERATOR SAMSUNG RF28HFEDBSR/AA in Kitchen Needs repaired per ice bulletin ; rqstng P&A on 1 DA82-02704A (IÕM SAC KIT)
Brad A.
REFRIGERATOR SAMSUNG RS265TDRS/XAA "Installed new evaporator heater and cover, found crack in liner behind ff evaporator. Put permagum over the crack to seal it. Unit checks ok."
Kevin M.
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA Unit needs repaired per ice bulletin asc20170602002 cust already paid SC & Labor on WO#62547; ordrng 1 DA82-02675A (IÕM SAC KIT)
Brad A.
REFRIGERATOR WHIRLPOOL WRF555SDHV00 Installed new ice maker and separator. Unit is making and dispensing ice properly. All operations test ok.
Tim R.
RANGE FRIGIDAIRE LGEF3046TFH Replaced front right burner switch. Checks ok; used 1 316436000 (SWITCH) from stock
Tim R.
WASHER WHIRLPOOL LCE4332PQ1 Checked unit over found that the 7nit needs the main control board due to not sending power to motor. Control is NLA SINCE 2017. No repair.
Brad A.
WASHER LG WM4370HKA Found hot water valve not opening and dispensing water when proper. Outage is applied. Ordered hot water valve; ordrng 1 UNKNOWN(DN) (HOT WATER VALVE)
Tim R.
RANGE WHIRLPOOL WFE515S0EB1 Replaced hinge checks ok.
Brad A.
RANGE FRIGIDAIRE LGEF3046TFH "Found hot surface light staying on, found 6Ó burner has burn marks, and is open, 9Ó burner has closed connection on hot surface element sensor when cold. Ordered one 6Ó burner, and one 9Ó burner.; ordrng 1 316282000 (element) and 1 318178110 (element,surface)"
Tim R.
REFRIGERATOR FRIGIDAIRE FFHS2322MW2 Replaced auger motor due to not dispensing ice on crushed or cubes. Checks ok.; pckd up 1 242221501 (motor-auger)
Brad A.
DRYER SAMSUNG DV40J3000EW/A2 "Found door seal torn and missing half of it, ordered door seal.; ordrng 1 UNKNOWN (DOOR SEAL (LOWES PRICE))"
Tim R.
WASHER LG WT1301CW Checked unit over found that the unit needs a new drain pump due to broken impeller. Replaced drain pump. Checks ok.; used 1 5859EA1004G (DRAIN PUMP) from stock
Brad A.
REFRIGERATOR FRIGIDAIRE LFSS2312TP0 "Found light switch not turning off when pressed, ordered new switch.; ordrng 1 240505801(DN) (LIGHT SWITCH)"
Tim R.
WASHER FRIGIDAIRE GLWS1649AS2 Checked unit over found that the agitator had. One loose. Retightend agitator. Checks ok
Tim R.
DRYER SAMSUNG DV48H7400EW/A2 Replaced idler and reinstalled belt tested unit checks OK; used 1 DC93-00634A (IDLER PULLEY) from stock
Brad A.
DISHWASHER SAMSUNG DW80F600UTS/AA "Ordered dispenser, received main PCB cover, ordered dispenser.; ordrng 1 DD59-01001A (DISPENSER)"
Tim R.
WASHER LG WM3250HWA Replaced fill valve. Checks ok ; used 1 5220FR2075L (WATER VALVE) from stock
Tim R.
WASHER WHIRLPOOL WTW4816FW2 Checked unit over found that the actuator was short. Replaced actuator. Checks ok; pckd up 1 W10913953VP (actuator)
Tim R.
DRYER LG DLEX3470V Checked unit over found shorted heating element. Replaced heating element tested checks ok; used 1 5301EL1001H (ELEMENT) from stock
Tim R.
REFRIGERATOR SAMSUNG RF22K9581SR/AA Replaced control and evaporators due to neither fans running. Checks ok both fans running now.
Tim R.
MICROWAVE SAMSUNG ME18H704SFS Removed microwave. Replaced gas sensor checks ok
Steve M.
WASHER MAYTAG MHW5500FW1 Installed new door boot washer is no longer leaking
Steve M.
DISHWASHER FRIGIDAIRE KUDS24SEBL5 Dishwasher not filling with water. Removed kick panel checked water valve at checks OK remove waterline found no water coming from house to valve
Steve M.
REFRIGERATOR SAMSUNG RF4287HABP/XAA Icemaker not working. Control had ice off. Test cycled icemaker. Unit only filling half way. Low water pressure. Recommend replacement of filter or turning up water pressure.
Steve M.
WASHER GE WCVH6800J2WW Spider assembly all the wash basket has failed causing unit to vibrate violently wash basket and rear tub priced the unit out of repair
Steve M.
DISHWASHER KITCHEN AID KUDI02CRBS3 "Install new door latch, dishwasher door still will not stay closed. Original door seal looks to be OK and is not compromised. Dishwasher frame or tub is compromised and unable to be repaired."
Steve M.
WASHER GE GTW460ASJ9WW Unit wonÕt spin out. Found suspension rod come detached from tub. Reinstalled . Ran through spin cycle. Completed ok
Tim R.
DISHWASHER WHIRLPOOL WDTA50SAHV "Motor and sump crashed when dropped also outer stainless steel destroyed also. This is a tub job so will need additional labor; rqstng P&A on 1 W11084656 (motor-pump) and 1 WPW10455268 (sump and seal assem) and 1 WPW10681507 (tub-dishwr), states that autho needed"
Steve M.
REFRIGERATOR SAMSUNG RF260BEAESG/AA "8e. Imk sensor error. 22e fridge fan error 26e imk function errorInstalled ne icemaker and installed drain clip.; used 1 DA61-06796A (DRAIN CLIP), and 1 DA97-07603B (IMK) from stock"
Steve M.
REFRIGERATOR FRIGIDAIRE FFHT1821QB1 Freezer keeps completely frosting over perform Service bulletin RF 1405. Installed new freezer door gasket and defrost sensor harness. Installed new evaporator fan blade due to broken blade and control box. Icemaker motor will not cycle installed new icemaker. Refrigerator is operating properly; used 1 241798224 (IMK) from stock
Steve G.
REFRIGERATOR KENMORE 106.577037 Customer is not getting ice when he hits the paddle. ice paddle button is no longer available ASI did research through several vendors and came up with the same result part is no longer availablePart number 2305321wg
Steve G.
DRYER LG DLEX3370W Customer states that unit just clicks. Can hear the clicking coming from the main board. Tech did check all the fuses. In the unit. And did check ok. Customer is not going to repair unit.
Steve G.
REFRIGERATOR WHIRLPOOL GB2FHDXWS06 Customer had a clogged defrost drain line. Thawed out defrost drain line and installed new defrost drain line hose. Cycled. ; pckd up 1 W10619951 (drain tube)
Steve G.
REFRIGERATOR WHIRLPOOL GI5FVAXVL00 Customer stats that the unit is not cooling. Customer has a locked up compressor. Customer is not going to repair.
Steve M.
WASHER WHIRLPOOL WTW5200VQ0 Washer will not spin out. Found broken lid switch. Adjusted lid hinge to ensure proper strike point on lid switch to prevent it from breaking in future. Washer is operating properly. Unit is shaking excessively due to rusted frame and rear leg missing; ordrng 1 8318084(PW) (lid switch)
Shawn H.
DISHWASHER KENMORE 665.163693 Installed all provided parts and ran to test. All ok.
Shawn H.
WASHER SAMSUNG WF42H5200AP/A2 Installed all provided parts. All ok
Steve G.
BUILT- IN MICROW BOSCH HBLP451RUC/02 Customer states that the whole left side of the console is not working everything on the right side is unit age unknown in kitchen ; rqstng P&A on 1 1111 (STAINLESS STEEL CONSOLE ) and 1 2222 (DISPLAY BOARD)
Steve G.
DISHWASHER BOSCH SHE3ARF5UC/07 "Customer states that the unit is not washing, and when the customer does close the door the soap dispenser does open up and she has to close the door very slow. Customer did say not washing fine, did give customer some helpTips and did a load test to show the customer that the unit motor is washing. ; pckd up 1 645208 (dispenser)"
Shawn H.
DRYER HAIER RDE350AW Installed new thermostat and ran to test. Unit wonÕt get to temp. Called GE and per tech I tested all thermostats. All test good. Unit needs control board. Relay wonÕt stay closed to allow unit to heat properly. Customer does not wish to replace the board and is getting a new unit.
Shawn H.
REFRIGERATOR FRIGIDAIRE FGHS2655PF5A "Checked unit and found ice build up around evap fan causing SY Ef error. Ice coming from leaking ice maker fill tube. Replaced fill tube, insulated around fill tube, replaced evap fan and blade. Ran to test. All ok. ; used 1 241509402 (MOTOR) from stock"
Steve G.
DISHWASHER FRIGIDAIRE FGHD2433KW1 "Customer states that the unit is throwing up an error code. Customer needs main board and console assy. Tech spoke to customer several times and looked up error code. Tech was not able to get parts today, so he pre order the parts. WAITING autho.; rqstng P&A on 1 154791801 (console assembly) and 1 154815601 (control)"
Shawn H.
DISHWASHER FRIGIDAIRE FBD2400KB4A Installed all provided parts and ran to test. All ok.
Shawn H.
REFRIGERATOR WHIRLPOOL ET1CHEXVQ01 Installed all provided parts and ran to test.
Shaun S.
REFRIGERATOR GE TPX24BPBJ BB "Upon arrival installed new fill line from valve to imk for customer, unit checks ok upon techs departure"
Shawn H.
WASHER LG WM2301HR "Checked unit and found spider flange for inner spin basket broken free from basket. Tub dragging and damaged front half of tub and boot. Unit needs inner basket w/spider flange, front tub, and door boot."
Shawn H.
RANGE ROPER 2022110 "Checked unit and found broil element for upper oven shorted open, bake element for lower oven shorted open, & upper thermostat is off by almost a hundred degrees. Elements are available but I was advised by part supplier that it could take upwards of three weeks to receive the broil element. Thermostat is NLA.; rqstng P&A on 1 4351848 (THERMOSTAT (NLA)) and 1 CH1020 (BROIL ELEMENT) and 1 CH4854 (BAKE ELEMENT)"
Shawn H.
MICROWAVE OVEN FRIGIDAIRE FFMV1645TS "Checked unit and buzzing sound is coming from the magnetron/hv transformer. Nothing loose causing vibration. Turntable motor is intermittently making a grinding sound and struggles to turn. Found wave guide cover cracked as well. Unit needs turntable motor, magnetron, hv transformer, and wave guide cover. ; ordrng 1 5304509435 (wave guide cover ) and 1 5304509440 (turntable motor ) and 1 5304509470 (magnetron ) and 1 5304509476 (hv transformer )"
Shaun S.
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA "Upon arrival found imk froze up on unit due to faulty install of water line, cleared issue, cleaned up all ice build up, adjusted fill tube, ran and checked out, unit checks ok"
Shaun S.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA "Removed and replaced middle door on unit, ran and tested product, unit checks ok"
Shaun S.
DISHWASHER BOSCH SHX46A07UC/21 "Upon arrival removed and replaced control on unit, ran and checked out, unit checks ok upon techs departure"
Kevin S.
DISHWASHER BOSCH SHV57C03UC/47 "Installed parts, ran a quick wash mode for 15 minutes. Checked for leaks didnt see any, unit checks ok."
Kevin S.
WASHER HOTPOINT HTW240ASK4WS "Replaced transmission parts. Put unit in a quick wash warm water. Unit filled, agitated, drained and spun without issue. No noticeable noises at the time. Unit checks ok."
Kevin S.
DRYER SAMSUNG DV42H5000EW/A3 "Put unit into a time dry, high heat, no heat coming from back of unit. Checked found heating element open. Replaced element, tested, unit checks ok.; used 1 DC97-14486A (ELEMENT) from stock"
Kevin M.
FREEZER FRIGIDAIRE FFFC09M1RW Compressor is locked up contacted tech line -John- non serviceable unit file#82613393 called vendor
Shaun S.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Upon arrival found that freezer had a froze over drain, upon sliding fridge out copper water line busted, line needs replaced but drain has been fixed and ready to go; ordrng 1 COPPERWATERLINE"
Kevin M.
REFRIGERATOR FRIGIDAIRE LFHG2251TF0 Installed new cont brd and EVAP fan motor and rebooted system and checks ok
Kevin M.
REFRIGERATOR KITCHEN AID KTRS20KAWH10 Installed new drain pan
Kevin M.
FREEZER FRIGIDAIRE FFU1464DW2 Def drain is frozen up cleaned out and put probe off the heater down into the drain
Shaun S.
DISHWASHER KITCHEN AID KDFE204EBL4 Unit is in need of a new sump assm; ordrng 1 SUMPASSM
Shaun S.
REFRIGERATOR SAMSUNG RS25J500DSR/AA Upon arrival found that unit has a defective evap fan motor not producing cold air to fridge side and cover needs replaced ; ordrng 1 DA97-08062A (COVER) and 1 DA97-16668A (MOTOR)
Kevin M.
REFRIGERATOR SAMSUNG RF4287HARS/XAA Installed new DISP and checks ok; pckd up 1 DA97-08518D (DISP)
Kevin M.
REFRIGERATOR SAMSUNG RF260BEAEBC/AA In kitchen installed bimetal ff EVAP fan assy and leak kit sealed some cracks in liner and checks ok
Brad A.
RANGE FRIGIDAIRE LFEF3017LBD "Installed 3 burners, unit is heating properly."
Brad A.
DRYER LG DLE7200VE "Installed new idler pulley, unit is working properly, all operations check ok."
Brad A.
REFRIGERATOR SAMSUNG RF34H9950S4/AA "Installed new ice flap, unit checks ok."
Kevin M.
REFRIGERATOR KITCHEN AID KRFF507ESS01 In the Kitchen repairing per bulletin W11329116; rqstng P&A on 1 W11332011 (CONT BRD) and 1 WPW10501260 (cover-evap)
Brad A.
OVEN WHIRLPOOL WOS11EM4EW01 Ordered new glass; saved tckt
Brad A.
REFRIGERATOR SAMSUNG RF18HFENBSR/US "Installed new defrost sensor and leak kit, found freezer not cooling properly. Only top 25% of freezer evaporator has a frost pattern. Compressor was making loud rattling noise. Needs compressor, dye filter to check for refrigerant leak.; ordrng 1 12345 (COMPRESSOR) and 1 12345 (DYE DRIER FILTER)"
Brad A.
WASHER SAMSUNG WF45K6500AW/A2 "Found door not latching properly, door is not lining up with the door catch. Ordered door. ; ordrng 1 DC97-18977K (DOOR), used 1 DC64-00519D (TS) (LOCK) from stock"
Steve G.
HOME LAUNDRY ELE FRIGIDAIRE FFLE3911QW0 Installed new main board on the back and door lock. Cycled unit. Installed new washplate due to being striped. Cycle.d
Tim R.
REFRIGERATOR FRIGIDAIRE PLHS39EESS9 Checked unit over found that unit wasnÍt going into defrost. Needs control and defrost Bi-metal. No repair per customer
Tim R.
DISHWASHER SAMSUNG DW80J3020US/AA Unit shuts down mid cycle. Needs control and door seal.
Tim R.
WASHER SAMSUNG WV60M9900AV/A5 Checks unit over found drain pump wire pinched and would intermittently blow breaker. Fixed wire and zip tighter out of the way. Checks ok.
Steve M.
RANGE FRIGIDAIRE LGGF3043KFC Right front burner not working properly. ; ordrd 1 FR5303935233 (REGULATOR)
Jeffrey G.
DRYER LG DLEX4370K Unit making squealing noise from cabinet at left front foot. Tightened screws that hold foot to bottom of cabinet. Ok
Jeffrey G.
WASHER WHIRLPOOL 0 Replaced cam set and coupler. Unit may need to have transmission replaced also Unit is spinning in spin cycle now.
Jeffrey G.
WASHER WHIRLPOOL WTW4800XQ4 Needs tub supports. Obviously bad. ; rqstng P&A on 1 W10780048 (TUB SUPPORTS)
Jeffrey G.
WASHER WHIRLPOOL GHW9250MT0 Replaced control board. All buttons working Ok
Jeffrey G.
REFRIGERATOR SAMSUNG RF4267HAWP/XAA Replaced freezer drain tube. Cust to clean behind unit. Left out so they could. Also cut will defrost so drain pan will be clear. Part from a/ 5 truck stock ; ordrng 1 DA9704049E.T.S (DRAIN TUBE T.S.)
Kevin M.
REFRIGERATOR WHIRLPOOL KRMF706EBS01 Called tech line - Bruce- ice build up in room - order ice chute assy per tech line; ordrng 1 W11188517 (CHUTE)
Kevin M.
REFRIGERATOR KENMORE 596.516721 Installed new Compressor and re-charged in unit checks OK
Kevin M.
REFRIGERATOR SAMSUNG RS261MDWP/XAA Installed new icemaker the motor was locked up on old one and checks ok; used 1 DA97-08059A (ICE MAKER) from stock
Kevin M.
REFRIGERATOR SAMSUNG RF24FSEDBSR/AA Unit needs repaired per the ice bulletin; ordrng 1 DA82-02367A (CLIPS) and 1 DA97-13015C (GASKET) and 1 DA97-13718C (IMK) and 1 DA97-14504C (BUCKET)
Steve G.
REFRIGERATOR FRIGIDAIRE LFHB2751TF5 Customer states that the refrigerator is not going into defrost mode. Customer has to unplug the unit Wednesday night. Parts are being shipped to tech. Tech reschedule appt for Friday at 6:30; ordrd 1 FR5304510307 (BOARD) and 1 FR808062701 (BI METAL)
Jeffrey G.
WASHER SAMSUNG WF42H5200AP/A2 3-e. Needs main board. Cust to have unit unshackled..reschedualing before we order anything more. Talked to tech line on this one they said to order main and or wire harness. ; saved tckt
Tim R.
DISHWASHER BOSCH SHP65T55UC/07 Reinstalled power button. Checks ok.
Tim R.
REFRIGERATOR LG LSC27925ST Adjusted doors and leveled unit. Checks ok.
Tim R.
REFRIGERATOR FRIGIDAIRE FGHD2866PFJA Replaced icemaker. Checks ok; used 1 243297607 (IMK) from stock
Tim R.
WASHER GENERAL ELECTRIC GFW450SSM1WW Reset control and instructed customer on usage and loading and how the machine will run and shake a bit. Found rear shock had come loose and unit was not spinning properly. Reinstalled shock correctly.
Steve G.
WASHER WHIRLPOOL WET4027HW0 Installed new pulley shield. Test ok.
Jeffrey G.
DRYER ELECTROLUX EIMED55IIW0 Replaced heater and cleared blower housing and lint filter areas. Run and checked ok
Kevin S.
DISHWASHER GE GDF520PSF2SS "Customer unit was not starting properly. Suspect door latch, adjusted as needed. Tested all buttons on interface, quick test in light, normal and auto sense mode. Unit fills, washes and drains without issue. Told customer to continue to monitor. Unit checks ok."
Kevin S.
REFRIGERATOR SAMSUNG RF260BEAEWW/AA "Replaced parts as needed, checked to make sure all board connectors in place properly, put unit in power freeze and cool. Lights, fans etc all working. Used bath towels to wipe up water from having customer leave unplugged for 48hrs. Unit checks ok, asked customer to advise over time."
Kevin M.
REFRIGERATOR FRIGIDAIRE DFHS2313MFKA "Arm bent on IMK & solenoid is sticking & auger motor intermittently turning & checks ok; used 1 241675704 (SOLENOID), 1 241798231 ("
Jeffrey G.
WASHER WHIRLPOOL WTW5200VQ0 Needs lid switch and timer knob; ordrng 1 LID SWITCH and 1 TIMER KNOB
Kevin S.
RANGE FRIGIDAIRE FGEF3059TFH "Unit door would not close, had to adjust hinge bracket on unit screws had come loose. Unit checks ok."
Steve M.
DISHWASHER SAMSUNG DW80J3020US/AA Unit constantly filling and draining. Found faulty case assembly. Installed new case assembly. Unit running ok; ordrng 1 DD82-01111A.(TS) (CASE BREAK)
Steve M.
WASHER MAGIC CHEF MCSCWD20W3 "Unit will not drain. Pump is not running. Found wire pushed from drainpump connector. Secured wiring, washer is now draining ok."
Kevin M.
REFRIGERATOR FRIGIDAIRE FFHS2311LWPA Installed sensors damper assembly and control board rebooted system and checks OKq
Kevin S.
RANGE WHIRLPOOL WFE715H0ES0 "Replaced control pcb, checked cooktop, bake and broil functions. Unit checks ok, no error codes."
Steve M.
REFRIGERATOR LG LTCS24223D/03 "Unit leaking water from rear of unit from manufacturer port where insulation is filled. Defrost drain issue, frozen over and clogged drain. Cleared drain. If issue continues need to contact manufacturer."
Steve M.
WASHER AMANA NTW4516FW0 "Unit is not agitating. Found broken splutch assembly. Shifter not fully shifting causing damage to splutch. Replaced both items . Washer is agitating properly ; used 1 W10721967 (PW) (SPLUTCH ), and 1 W10913953 (PW) (ACTUATOR) from stock"
Tim R.
REFRIGERATOR U-LINE n/a Needs fan assembly. No longer available.
Steve M.
REFRIGERATOR MAYTAG MSD2655HEW Unit not cooling properly. Compressor is not pumping refrigerant.
Steve M.
OVEN SAMSUNG ELECTRON NX58K3310SB/AA Bake element is not heating. Igniter is glowing but there is sporadic operation recommend main control and igniter; rqstng P&A on 1 DE94-03595B (CONTROL) and 1 DG94-01012A (IGNITER )
Tim R.
REFRIGERATOR WHIRLPOOL EHT201VKCR0 "Unit not cooling, no frost pattern and fan isnÍt running. No repair per NSA."
Kevin S.
RANGE WHIRLPOOL WFG505M0BW0 "Customer claims unit not igniting as it should for bake or broil function. Cooktop works fine, flames look normal. Set bake to 350 watch flame sensor and unit ignited without issue. Explained this process takes a a few seconds. Placed cookie sheet in middle of oven did temp checks and show customer off temp probe read right at 348 degrees. Canceled unit, waited couple of minutes, placed unit in bake function again at 350, unit ignited again without issue, did this a couple of times and then same broil function. Each time checked ok. Ran diagnostics cancel x2 then start. 0 temp offset, 526 software version, no fault codes, showed customer unit checks ok."
Kevin S.
WASHER AMANA LW8203W2 "Removed front panel, put unit into a rinse and spin. Unit filled, agitated and spun out without issue and no leaks. Talked to customer that lives there Jeff, is a special needs person, asked if he did his laundry yes, however spoke with landlord Kathy he has a caretaker that does his laundry. I asked Jeff to bring down clothes, i observed hat he did and noticed the clothes were not evenly distributed in the washer, i let him start in normal mode. Unit agitated fine then proceed to move onto the rinse and spin. Noticed when unit first spinning the tub was way off balance and stops. Proceeded again, same result. Opened lid and showed Jeff he needed to redistribute the load evenly. Once we did that the unit continued to spin out no issue, no leaks. Took several pics and video of basement and process suspect drainage issues and water issues as well. Call and spoke back to Kathy and explained in detail, unit checks ok. If further action Kathy said she would tell them
Kevin S.
REFRIGERATOR GE GFE28GSKSS Needs more work... ; schdld next appmnt for 4/19 FRI !
Tim R.
REFRIGERATOR LG LFX25973D Replaced icemaker due to no ic production. Talked with safe ware and they will not cover the door peeling due to being a cosmetic issue.; ordrng 1 AEQ72909602(TS) (ICE MAKER)
Tim R.
DRYER AMANA MEDC400VW0 Replaced parts listed. Checks ok.
Shaun S.
WASHER MAYTAG MHW7100DC0 Found drain pump bad on unit has voltage but wonÍt runWill not drain the water from the tub; ordrng 1 W10605427 (pump-water)
Shaun S.
DRYER WHIRLPOOL WED49STBW1 "Upon arrival found unit wonÍt heat, upon checking it out found that unit has a defective heating element, removed and replaced element ran and checked out, unit checks ok; used 1 279838 (ELEMENT) from stock"
Shaun S.
WASHER MAYTAG MVWB765FW0 Upon arrival found that unit will not power up and work found that there is power at the receptacle ; ordrng 1 CONSOLE ASSM and 1 MAIN BOARD
Shaun S.
WASHER SAMSUNG WA56H9000AW/A2 "Upon arrival tech found debris floating in water, pulled agitator and found cloth that that had gotten caught under agitator, removed debris, ran and checked out, unit checks ok"
Shaun S.
WASHER WHIRLPOOL WTW6800WW1 "Upon arrival found that inner bearing blown on tub assm, tub needs replaced to fix issue; ordrng 1 W10193886 (tub outer)"
Shaun S.
REFRIGERATOR KENMORE 795.775496 "Upon arrival found that unit had a door adjustment issue, tech repaired door removed frost off railing causing door not to slide properly, unit ch cos ok upon techs departure"
Steve G.
REFRIGERATOR SAMSUNG RF28HDEDTSR/AA Installed new Mullion strip. Test ok.
Steve G.
WASHER WHIRLPOOL WTW5000DW1 "Customer states that the unit will start and would not advance unit shut down. Robert at techline; pckd up 1 W11116590 (cntrl-elec), ordrd 1 WPW11307244 (LOCK)"
Tim R.
REFRIGERATOR MAYTAG MFI2269FRZ00 Replaced all door seal. Checks ok.
Steve G.
WASHER FRIGIDAIRE FFLE3911QW0 Call tech line advise them what was going on tech line advise that the unit had a short in the wire harness advised to order three wire harnesses.2 hrs on return ; ordrng 1 5304500476 (harness) and 1 5304500523 (harness) and 1 5304500823 (harness)
Shawn H.
DRYER WHIRLPOOL EED4100SQ0 "Checked unit and found blower duct full of lint. Cleared lint from unit and ran to test. All ok. Heating just fine. Heater ohms out good, thermals and cycling thermostats are good. Unit need lint screen. Previous owner was a heavy user of dryer sheets which coated the lint screen in fabric softener not allowing lint to collect properly. Per Rob Pilder not covering lint screen. Just labor and service fee."
Shawn H.
WASHER LG WM2301HW "Found both hot and cold valves leaking at solenoids. Replaced both valves and ran to test. ; used 1 5220FR2006H (WATER VALVE), and 1 5220FR2075L (WATER VALVE) from stock"
Shawn H.
DRYER SAMSUNG DV40J3000EW/A2 Unit will not stop tumbling when power button is pushed. Heat shuts down but motor continues to run. Checked unit and found relay for motor shorted closed sending voltage to motor. Unit needs main PCB. Samsung ticket# 4149966246; ordrng 1 DC92-01025D (MAIN PCB)
Shawn H.
WASHER GENERAL ELECTRIC GTWN4250D1WS Installed all provided parts and ran to test. All ok.
Jeffrey G.
REFRIGERATOR WHIRLPOOL ED5GYEXVD04 Compressor bad tried new relay. Comp windings fused. Cust to buy new.
Jeffrey G.
WASHER FRIGIDAIRE FAFS4073NRO Drum bearing out. Basket warped from rubbing boot. Mfd 06/12. Unit has other cosmetic damage on console. 876.92 pts. 282.00labor 86.91 tax.. called AHS.put in options.adrianne.. autho# 107ADGM.
Jeffrey G.
REFRIGERATOR MAYTAG MFD2562VEB3 Needs bottom drawer lid end caps.; ordrng 1 W10874836 (END CAP KIT)
Jeffrey G.
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA "Needs ice bucket, ice maker clip kit. ; rqstng P&A on 1 ICE BUCKET and 1 ICE MAKER and 1 CLIP KIT"
Steve G.
RANGE BOSCH HBE5451UC/02 Customer states that the unit will not turn on. Tech noticed that the unit would not cycle at all and the display was just flashing. ; ordrng 1 1111 (MAIN BOARD. ) and 1 2222 (COMPLETE DISPLAY ASSY. )
Steve G.
REFRIGERATOR SAMSUNG RF28HFEDTBC/AA Customer states that the refrigerator section is not cooling. Removed the evap cover and found the thermistor was covered with the black sound reading insulation. Remove the insulation from the sensor. Cycled.
Tim R.
DRYER LG DLEX3370W Checked unit over could not get unit to duplicate no Waze. Told customer to keep an ion it and get a video if possible of issues. No service charge extended another 30 days
Kevin M.
RESIDENTIAL REFR LG LMXS27626D/01 Not adequate water flow to ice maker at times ordered new water valve and ice maker; rqstng P&A on 1 5221JB2010G (WV) and 1 AEQ73110210 (IMK)
Steve G.
REFRIGERATOR LG LFX28968ST/04 After calling techline they adv trying their dispenser assy. Installed new dispenser assy and cycled 3 cups of ice the unit did not act up.
Steve G.
REFRIGERATOR BOSCH B26FT50SNS/01 "Called techline. Ran thru several diag checks. Found heater was out and sensor. Installed main board, heater, Evap motor and both sensors. Cycled. Unit."
Steve G.
REFRIGERATOR SAMSUNG RS25J500DSG/AA 01 Customer states that ice is forming in the holes on the refrigerator section evaporator cover tech pre-ordered parts after talking to customer order the main board evaporator cover customer is a vies he must shut down two days prior to coming out once parts come in; ordrng 1 1111 (MAIN BOARD) and 1 2222 (EVAP COVER W/FAN REFRIGERATOR SECTION )
Tim R.
RANGE KENMORE 790.9082141 Repaired broken wiring to front left burner switch. Checks ok.
Tim R.
OVEN FRIGIDAIRE FGIF3036TFA Checked unit over found loose connection on fret right burner. Fixed connection. Checks ok.
Tim R.
WASHER LG WM3470HWA Checked unit over found unit was walking out during spin cycle. Leveled feet. Needs shocks. No repair
Tim R.
MICROWAVE OVEN ELECTROLUX E30MO65GSSA Unit will not heat on convection or regular. Door will not open with latch button either. Needs control and control assembly. Also magnetron and the heater is shorted out.; ordrng 1 5304461120 (HEATER) and 1 5304461123 (magnetron) and 1 5304461135 (control board) and 1 5304461136 (control panel assy) and 1 5304470539 (capacitor)
Kevin M.
REFRIGERATOR WHIRLPOOL ET1FTTXKB02 IMk was leaking replaced and checks ok
Kevin M.
REFRIGERATOR FRIGIDAIRE FRS23KF6EM8 Frosting up not going into defrost wiring shorted out in cabinet -Joe -auth#107JEBL
Jeffrey G.
WASHER LG WM3700HVA No power to unit at outlet.will need electrician.
Kevin M.
REFRIGERATOR LG LSXS26326S/02 Nothing on DISP housing is working; ordrng 1 ACQ87270803 (DISP HOUSING)
Kevin M.
REFRIGERATOR FRIGIDAIRE LGTR1842TF0 Installed new tray and checks ok
Steve M.
RANGE MAYTAG MER8700DS1 Unit taking too long to heat. Found open bale element. Installed new bake element. Unit heating properly ; used 1 W10779716 (BAKE ELEMENT) from stock
Steve M.
REFRIGERATOR SAMSUNG RF4287HABP/XAA Unit making strange noises. Found icemaker completely overflowing with ice. Cleaned entire icemaker out. Unit seems to working properly. Checked entire unit over. Everything looks ok.
Jeffrey G.
DRYER SAMSUNG DV448AEW/XANADU Replaced heater and idler pulley ok under AHS autho. ; ordrng 1 DC93-00634AT.S. (IDLER PULLEY. T.S.) and 1 DC97-14486AT.S (HEATER. T.S.)
Kevin M.
REFRIGERATOR SAMSUNG RF265ABWP/XAA Unit has refrigerant leak calling AHS - Shannon- autho#107SRLC
Kevin M.
REFRIGERATOR KENMORE 106.5113321 Unit is working fine at this time
Tim R.
RANGE GE JS750EF2ES Replaced shorted burner. Checks ok.
Tim R.
REFRIGERATOR FRIGIDAIRE LFHG2251TF3 Replaced control. Unit checks ok.
Tim R.
DISHWASHER WHIRLPOOL DU945PWSB0 Checked unit over found that the unit was leaking from around the door. Replaced doo seal. Adjusted feet and door. Checks ok.; ordrng 1 WPW10509257(TS) (gasket)
Steve M.
FREEZER FRIGIDAIRE FFHS2311LWKA Needs damper ; ordrng 1 242303001 (damper assy)
Steve M.
DRYER SAMSUNG DV56H9100EG/A2 Unit not heating. Found loose wire on moisture sensor. Secured wiring. Unit heating and cycling properly. No other problems found.
Tim R.
DISHWASHER GE GU110XTLB1 Checked unit over found that the blinking clean light was blinking 7 times indicating a short in the control and motor. Reset control and fixed wiring to motor. Checks ok.
Tim R.
MICROWAVE SAMSUNG ME20H705MSS Checked unit over found that touchpad wasnÍt responding and no lights in microwave. No repair per LoweÍs.
Tim R.
REFRIGERATOR LG LSXS26396S/AA Reinstalled door switch correctly. Checks ok.
Shaun S.
RANGE ESTATE n/a "Upon arrival found that unit needs a new thermostat for unit to stop burning of product, unit doesnÍt cycle properly Contacted Matt with est declines repairs they will replace unit"
Shaun S.
APPLIANCE SAMSUNG RF28JBEDBSR/AA "Upon arrival found that imk was defective on unit, not making ice , techs removed and replaced defective parts on unit ran and checked operation unit checked ok; used 1 DA97-15217D (IMK) from stock"
Shaun S.
UPRIGHT / CHEST HAIER IF71CM33NW "Contacted Haeir and spoke to tech support was told that unit is not repairable that unit will be exchanged, also informed them that we do not do R600 refrigerator at this Tim, tech support said anything 7ft or smaller is a disposable product"
Shaun S.
RANGE MAYTAG MER5765RAW "Upon arrival found that unit is need of a new bake element, broil works just fine; ordrng 1 BAKE ELEMENT"
Steve M.
DRYER SAMSUNG DV219AEW/XAA "Dryer will not start. Found seized idler pulley caused belt to break. Installed new pulley and belt. Dryer running properly.296sjlc autho per Stephanie@ AHS; used 1 6602-001655 (DRYER BELT), and 1 DC93-00634A (IDLER PULLEY) from stock"
Steve M.
RANGE FRIGIDAIRE FFEF3054TSF Spoke to Eric at Frigidaire tech line informed him of the odor coming from the oven use. Adjusted wiring in the rear of unit near the light socket to prevent any wires from coming in contact with oven vent to reduce cause of any electrical or rubber odors
Kevin M.
REFRIGERATOR SAMSUNG RFG298HDRS/XAA Found def sencor & heater are open ; ordrng 1 DA32-00006S (SENCOR) and 1 DA47-00424M (HEATER)
Shaun S.
WASHER FRIGIDAIRE FTF530FS1 "Upon arrival found that inner basket is broken and causing severe noise in spin cycle on high speed basket would cause bad noise, gave cust est for repair, declines at this time"
Shaun S.
RANGE LG LRE3083ST/00 "Upon arrival found that unit is giving a F9 error code 5 min into preheat cycle contacted LG Tech support, error code stands for bad relay on broil side of unit, gave cust est for repair, declines repairs at this time"
Shaun S.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Removed and replaced imk and fan motor on unit, ran. And checked out, unit checks ok upon techs departure"
Steve M.
REFRIGERATOR FRIGIDAIRE LFHD2251TF4 Resealed icemaker box
Steve G.
WASHER WHIRLPOOL WTW5000DW0 "Customer states that the unit will stop in the middle of the cycle, it will stop for 15 minutes. Tech put unit into diag, no error codes, calibrated the unit and no error codes. Had customer run several loads to test. Tech called customer and she stated everything ran well."
Steve G.
REFRIGERATOR WHIRLPOOL KRMF706EBS01 Customer states that the unit has a little bit of water on the dispenser tray. Found a loose connection letting air get in and dripping water at the water unit on. Reseated water line at door. Cycle.