Local Reviews
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Steve G.
WASHER MAYTAG MVWX655DW1 While disassembling the unit found at the motor pool he was cracked as well spoke to Caroline at extend warranty company that push the unit over the non-economical repair limit all parts return to the office bill out for diagnostic trip charge
Brad A.
DISHWASHER BOSCH SHV66A03UC/14 "Found unit not ending cycle, it fills washes and drains properly. Ordered control board. Located in kitchen, manufactured 2004; rqstng P&A on 1 UNKNOWN (MAIN CONTROL BOARD)"
Shawn H.
WASHER MAYTAG MVWX655DW0 Checked unit and found wash plate loose causing no agitation. Removed wash plate and inspected. Plate is in good shape. Applied blue thread locker to screw and reinstalled wash plate. Ran to test in diagnostics. Unit agitates fine now. No error codes found either. All ok.
Brad A.
WASHER MAYTAG MVWB880BW0 "Found tub off balance, causing leaking from splashing out of tub. Found bearings making dragging sound. Needs outer tub, suspension rods, and hub. Customer considering repair."
Shawn H.
DISHWASHER BOSCH SHP65T55UC/07 Installed all provided parts and ran to test. All ok.
Brad A.
WASHER FRIGIDAIRE FFLE3911QW0 Did not have harness that was needed.; saved tckt
Shawn H.
DISHWASHER BOSCH SHX3AR76UC/22 Installed all provided parts and ran to test. All ok. Unit drains fine.
Shawn H.
REFRIGERATOR WHIRLPOOL GC3NHAXVY01 Installed new ice maker and cycled to test. Adjusted water level of ice cubes to smaller. All ok. Part covered under PW.; used 1 2198597 (ICE MAKER) from stock
Brad A.
WASHER GE WJRE5500G1WW "Found oil leaking from machine shaft, drive pulley causing metal noise during agitate. Ordered pulley and shaft. Requesting extra labor on this job. Located in laundry room, manufactured 2008; rqstng P&A on 1 WH07X10019 (washing machine driv) and 1 WH38X10017 (washing machine shaf)"
Shawn H.
RANGE WHIRLPOOL WFE515S0EB1 Installed all provided parts. Door operates fine now as does drawer. All ok.
Brad A.
REFRIGERATOR FRIGIDAIRE LGHD2369TF1 "Found gasket missing from damper, ordered new gasket, found icemaker not advancing with proper voltage applied, ordered lower icemaker.; ordrng 1 5304508008 (gasket) and 1 UNKNOWN (LOWER ICEMAKER (PW))"
Shawn H.
DRYER MAYTAG PYE2300AYW Installed all provided parts and ran to test. All ok.
Kevin S.
REFRIGERATOR GE CYE22TP4MCW2 "Replaced door, checked water dispensing, checked for leaks, and all lights working. Unit checks ok"
Kevin S.
WASHER MAYTAG MVWB850YW0 "Upon inspection checked underneath no water residue at that time, the customer has had the unit worked on prior some years ago by another servicer. According to their paperwork showed they replaced the subtop. Floor as already noted by customer has had prior water damage from unit. Customer has bee putting paper towels dow to collect what little water is coming out. Put in a few towels, on normal load. Let unit fill through soap dispenser and other dispensers. Paused unit did not see any leaks during fill process. When unit went into agitation mode, the tub moves around in zigzag fashion after a couple minutes of this i paused the unit, tilted it up and did note water residue from subtop has been leaking down front side of tub onto floor. My diagnosis is to replace the sub top again, also referred to those washer leak pans at lowes and walmart. Customer is looking to purchase one of those pans at this time. Collected service call fee."
Kevin S.
WASHER WHIRLPOOL WTW5000DW1 Found that the agitator plate was loose and stripped. Replaced agitator plate from truck stock. Ran unit in auto diagnostics. Unit checks ok.; used 1 W10902814 (WASHPLATE) from stock
Tim R.
REFRIGERATOR FRIGIDAIRE FGHS2631PF4A "Replaced icemaker. Customer also had dispenser and touchpad issues.; rqstng P&A on 1 240324101 (shelf-pizza) and 1 242058232 (user interface) and 1 242270101 (module), states that autho needed"
Kevin M.
REFRIGERATOR FRIGIDAIRE FFSS2615TS0 Installed new DISP module and checks ok
Kevin M.
REFRIGERATOR SAMSUNG RF22KREDBSR/AA Left fresh food door has a dent in it got an estimate for a customer and will get back with us if they need the repair
Kevin M.
REFRIGERATOR GE GFD28GSLESS Installed door and water coming thru and checks ok
Kevin M.
REFRIGERATOR SAMSUNG ELECTRON RF31FMEDBBC/AA Called NEW about unit needs repaired spoke -Jenni -they are reviewing for possible replacement
Brad A.
REFRIGERATOR SAMSUNG RF265BEAESG/AA "Installed new ice maker kit, unit is working properly. Checks ok."
Brad A.
WASHER LG WT5170HW "Installed new drain pump, unit is draining properly. Checks ok."
Brad A.
DRYER LG DLEX7177WM "Found blower wheel and housing damaged, causing loud noise. Customer does not want to repair."
Brad A.
REFRIGERATOR WHIRLPOOL WRS586FLDW00 "Installed new control and thermistor, unit is cooling properly. Checks ok."
Steve M.
REFRIGERATOR ELECTROLUX E24RD50QS0 Incorrect wire harness. Has the wrong connector endsThis was the only part number available after calling Frigidaire to locate parts; saved tckt
Shawn H.
DISHWASHER BOSCH SHSM63W52N/11 "Customer had ran wash last night and hadnÍt opened unit yet until I arrived. I opened unit and got a strong odor from unit. Smells like a chemical of some sorts. Not a decaying food odor or odor from the drain. Drain still has a good high loop and rinse aid setting is still at 1. Called Bosch Techline and per suggestion of Mark to run 2 rinse cycles and see if odor comes back. If it does not he states that the insulation around the wash motor/heater may be heating up and causing odor. He suggested to replace wash motor and door seals. Seals may have become impregnated with odor. Ran 2 rinse cycles to test; odor was not present after rinse cycles. Please order 12008381 wash motor, 494772 door gasket, and 744884 door seal per Bosch.; ordrng 1 12008381 (HEAT PUMP D/W) and 1 494772 (DOOR GASKET) and 1 744884 (DOOR SEAL)"
Brad A.
DRYER SAMSUNG DV45H7000EW/A2 "Found thermostat open, not allowing element to heat up, replaced thermostat, unit checks ok. Informed customer to have dryer vent cleaned out.; used 1 DC96-00887A (THERMOSTAT ) from stock"
Tim R.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Replaced drain pump. Checks ok; pckd up 1 W10876537 (drain pump)
Shawn H.
MICROWAVE OVEN FRIGIDAIRE LFMV1645TFA Want to preorder high voltage parts to have on hand.; ordrng 1 5304509470 (MAG TUBE) and 1 5304509476 (TRANSFORMER ) and 1 5304509478 (CAPACITOR ) and 1 5304509479 (DIODE)
Tim R.
DRYER FRIGIDAIRE FFLE3900UW0 Replaced rear bearing kit. Checks ok; pckd up 1 5303281153 (bearing kit-rear)
Shawn H.
RANGE SAMSUNG NE59M4310SS/AA Outer door glass is shattered due to door slamming. Checked and found hinge pin on left side loose causing door to slam shut. Unit needs outer door assembly and hinges. Collected $75.00 deductible by card. In kitchen good condition less than a year old. ; rqstng P&A on 2 DG94-00358A (HINGES)s and 1 DG94-01306B (OUTER DOOR ASSY)
Tim R.
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 Replaced condenser fan due to not cooling properly. Check ok
Shawn H.
ICEMAKER SAMSUNG RF28HFEDTSR/AA "the led unit and lower ice maker isnÍt making ice. Cycled ice maker and itÍs not powering up water valve. Replaced ice maker and cycled again. All ok. Freezer door gasket isnÍt sealing well at corners allowing moisture in and frosting up. Unit needs door seal. ; rqstng P&A on 1 DA97-12522J (FREEZER GASKET), used 1 DA97-07603B (IMK) from stock, states that autho needed"
Tim R.
DISHWASHER FRIGIDAIRE LFID2426TF2A Replaced drain pump. Checks ok
Tim R.
WASHER WHIRLPOOL LSN1000KQ0 Replaced lid switch. Checks ok.; used 1 3949247V (LID SWITCH) from stock
Shawn H.
REFRIGERATOR FRIGIDAIRE LFSS2612TP0 "Checked unit over and found fresh food door not sealing at bottom left. Checked level of unit and it is good. Adjusted door alignment to help but it didnÍt change. Shut door and measured gap along inner edge of door. Door has a 1/4î difference from top to bottom. Door is warped keeping it from sealing. Water leakage is from moisture entering unit. Customer stated that unit doesnÍt change from crushed ice. Checked and found solenoid sticking. Unit needs fresh food door, gasket, and crush solenoid. Unit is clean and in the kitchen 2 years old.; rqstng P&A on 1 241675704 (solenoid assy) and 1 241786001 (gasket-refr door) and 1 807460116 (dsp refrig. door)"
Tim R.
WASHER LG WT5001CW Checked unit over found that unit needs suspension rods. Customer to decide on repair.
Tim R.
DRYER MAYTAG MEDC215EW0 Replaced blower and motor. Checks ok
Tim R.
REFRIGERATOR LG LSFD2491ST/01 Replaced icemaker. Checks ok
Tim R.
DRYER LG DLE4970W Replaced heater and thermal fuse. Checks ok.
Tim R.
REFRIGERATOR SAMSUNG RS265TDRS/XAA Checked unit over found thick layer of ice build up in bottom of refrigerator. Evaporator cover full of ice along with evaporator. Cleared ice build up and cleared evaporator. Cleared frozen drain. So much ice build up I had to fill steamer multiple timer.
Shaun S.
REFRIGERATOR WHIRLPOOL WRF757SDEM00 Upona arrival found no issue with unit cycled all fans on and comp and let unit run for a while had customer check to see if odor was present customer nor tech could find any odor at this time coming from unit inside or out
Tim R.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Replaced condenser fan. Checks ok
Shaun S.
WASHER KENMORE 110.2670269 "Upon arrival found that drain pump has a crack in it, and drive motor is locked up on unit also, both need replaced ; ordrng 1 WP3363394 (drain pump) and 1 WP611600 (MOTOR)"
Tim R.
DRYER WHIRLPOOL GEW9250PW0 checked unit over found that the unit had a shorted control. No repair due to cost.
Tim R.
WASHER WHIRLPOOL WTW5500XW3 Checked unit over found that the washer was leaking from the bearings. Needs new outer and inner tub. No repair
Tim R.
MICROWAVE SAMSUNG SMH7185STG Checked unit over found shorted touchpad. No repair due to cost
Tim R.
REFRIGERATOR WHIRLPOOL ED25DSXDB00 Checked unit over found that the unit had a sealed system issue. No repair.
Kevin S.
DRYER HOTPOINT HTX24EASK0WS "Checked over unit, scraping badly the slides/supports are worn out, just tub making noise. Ran unit is heating ok, no unusual smells, vent and outlet is clear. Will get new supports for front and rear.; ordrng 1 WE03X25314 (bearing top asm) and 1 WE3M33 (shaft & bracket ass')"
Steve M.
DRYER GE GTD45EASJ2WS Found front bearing loose from front panel. Tightened entire front bearing assembly dryer is operating properly advise customer that needs cleaned as wellTwo years old located in laundry room
Kevin S.
WASHER MAYTAG MVWB765FW0 "Customer claims unit is snagging clothes and or certain clothes and sheets getting caught between the agitator plate, pics shown to me from customers phone. Also complaint about squeal or squeak noise. Put unit into rapid wash, and also tried delicate wash. Let unit agitate, could hear a slight grid noise as unit move agitator back one way. Put unit into drain and spin but could not replicate any squeal or squeak noise. Put in a load of towels in unit, rapid wash and then drained and spun out. Could not replicate the sound issue. Will order new agitator however.; rqstng P&A on 1 W11161960 (AGITATOR)"
Steve M.
REFRIGERATOR BO GENERAL ELECTRIC GFE28GMKDES Installed parts listed in the fridge is to be operating OK
Steve M.
REFRIGERATOR SAMSUNG RFG297HDRS/XAA Unit not making ice. Found foreign object in icemaker chute. Unable to hold temp to properly produce ice
Steve M.
REFRIGERATOR WHIRLPOOL WRB322DMBW00 Installed new control.
Kevin M.
REFRIGERATOR FRIGIDAIRE FFHB2750TS5 Ice maker not advancing and not getting the right fill; ordrng 1 242253002 (valve-water) and 1 243297606 (ice maker)
Steve M.
REFRIGERATOR SAMSUNG RF263BEAESR/AA Found lower portion of icemaker frosted over. Applied silicone to ice room box and adjusted the waterline with installing y clipFour years old located in kitchen; used 1 DA82-02367A (Y CLIP) from stock
Steve M.
REFRIGERATOR GE PYE22PSHSS "Freezer door not sealing, found lower rack closer not engaged to drawer rail. Reinstalled mechanism doors closing properly3 yrs old. Kitchen"
Steve M.
REFRIGERATOR FRIGIDAIRE FFHS2611LWF Icemaker and water dispenser not working properly. Refrigerator has low water pressure causing poor ice production and low water dispensing 5 yrs old main kitchen
Steve M.
DISHWASHER GE GDT695SMJ0ES Unit not operating. No response from controls. Installled new controls. Unit operating ok.
Kevin M.
REFRIGERATOR WHIRLPOOL WRS325FDAM02 IMk is all jammed up & water wave isnÍt opening properly ; ordrng 1 WPW10179146 and 1 WPW10300022 (icemaker)
Kevin M.
REFRIGERATOR SAMSUNG RF260BEAEBC/AA replaced heater assy and ff fan assy plus advanced IMk and checks ok
Kevin M.
REFRIGERATOR WHIRLPOOL GZ25FSRXYY2 Defrost drain and rail needs replaced; ordrng 1 W10619951 (drain tube) and 1 w10120018 (slide)
Shawn H.
RANGE SAMSUNG FER300SX/XAA Removed old element that was welded to bottom. Installed all provided parts and ran to test. All ok. Unit maintains temp fine.
Shawn H.
RANGE AMANA ARTC8621WW Installed all provided parts and ran to test. All ok unit heats fine now.
Shawn H.
WASHER WHIRLPOOL LSQ9645KQ1 Checked unit and found lid switch broken open. Replaced and ran to test. All ok. ; used 1 3949247 from stock
Brad A.
REFRIGERATOR KENMORE 106.566125 "Unit located in the garage, manufactured 4/2013Found partial frost pattern on evaporator, unit has refrigerant leak. Needs compressor and dye filter.; rqstng P&A on 1 UNKNOWN (COMPRESSOR ) and 1 UNKNOWN (DYE FILTER)"
Brad A.
WASHER WHIRLPOOL WFW8300SW02 "Unit will still not run properly, spoke to Andrew at Techline, was advised that unit needs motor control board also, customer does not want to repair."
Brad A.
REFRIGERATOR GE PSE29KSEBCSS "Found icemaker frozen, overflowing water down back wall of the freezer. Ordered new icemaker.; ordrng 1 WR30X10093 (icemaker asm)"
Shawn H.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Installed new door and ran dispenser to test. Dispenses fine now. Cubed, crushed and water all ok."
Shaun S.
APPLIANCE BOSCH SHPM98W75N "Upon arrival ran and tested product, found no abnormal noises coming from unit as it runs, checked wash motor and drain motor operation, unit checks ok upon techs departure"
Brad A.
DRYER WHIRLPOOL WED7500GC0 "estimate has approved the estimate, please order parts.; saved tckt"
Shaun S.
REFRIGERATOR AMANA ABB2222FEB1 "Removed and replaced imk on unit, ran and cycled imk through unit filled with water and checks ok upon techs departure"
Shaun S.
WASHER SPEED QUEEN AWNE9RSN115TW01 "Upon arrival found that unit is not getting any cold water, pulled fill hose off cold water side and found inlet screen clogged with sediment from well, tech cleaned inlet screen, ran and checked out"
Shaun S.
REFRIGERATOR WHIRLPOOL GI5FSAXVY00 "Upon arrival found that imk as in the off position via switch on side of imk, tech turned imk on, watched unit cycle through, dumped the ice in mold, then refilled with water, at this time unit checks ok"
Shaun S.
DISHWASHER FRIGIDAIRE FFED2406NS0A "Found bad ground wire and neutral wire, repaired both wiring on unit ran and checked out unit checks ok"
Kevin S.
DRYER FRIGIDAIRE FRE5711KW0 "Replaced heating element, tested unit checks ok. Showed customer."
Kevin S.
REFRIGERATOR FRIGIDAIRE FFTR2021TD2 "Replaced parts, made sure everything was running and cooling ok. Unit checks ok, gave customer advice on signs to look for like frost issue, turning of defrost timer if it gets stuck etc."
Kevin S.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Replaced both spray arms. Told customer to continue to monitor.
Kevin M.
REFRIGERATOR FRIGIDAIRE FFSS2614QP0 IMk motor locked up installed new IMk; used 1 241798224 (IMK) from stock
Kevin M.
REFRIGERATOR AMANA ARS2661BW Ice maker and DISP indoor wiring is shorted out going into the cabinet called vendor and they will contact cust about the options auth945542112681
Kevin M.
REFRIGERATOR FRIGIDAIRE FGHB2866PF9A Called tech line unit is rusted out on the back took pictures Michael- unit is nonrepairable ref#82774433 called warrantech-Talya
Brad A.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA "Installed new ice maker, drain tube, and y clips, unit is making ice properly. Checks ok."
Brad A.
DISHWASHER BOSCH SHXM4AY55N/01 "Customer claims unit is not drying dishes and stinks all the time, talked to John at Techline, he suggested to the customer to open door within one hour of cleaning, changed setting for rinse aid, adjusted drain hose. Unit checks ok."
Brad A.
WASHER HAIER HLPW028BXW "Installed new drain pump, unit is draining properly, all operations check ok."
Brad A.
DRYER MAYTAG 110.607201 "Unit will not heat, Needs timer motor, customer does not want to repair."
Brad A.
DISHWASHER WHIRLPOOL WDF520PADM6 "Installed new float switch, unit is working properly. Checks ok."
Brad A.
RANGE GE JBP35W0H2WW Unit checks ok.
Brad A.
DISHWASHER KENMORE 665.1579579 "Installed new spring, latch, actuator, and draw bar, detergent door working properly. Unit checks ok."
Tim R.
WASHER LG WM3575CW Checked unit over found that the rear shock absorber had come out of place so unit wasnÕt spinning out properly. Reinstalled checks ok
Tim R.
WASHER SAMSUNG WA40J3000AW/AA Customer had water lines hooked up backwards .
Tim R.
DISHWASHER WHIRLPOOL WDT720PADH0 Replaced control due to not power to heater. Checks ok
Tim R.
DISHWASHER SAMSUNG DMT400RHS/XAA Checked unit over found that the dispenser wasnÕt opening and wasnÕt draining. Needs new drain pump and dispenser. No repair.
Tim R.
FREEZER KITCHENAID KRMF706ESS01 Replaced control. Adjusted door seal for freezer. Ok
Tim R.
REFRIGERATOR FRIGIDAIRE FFHS2611LWF Checked unit over found blockage in evaporator. Needs new compressor and evaporator. No repair.
Tim R.
REFRIGERATOR SAMSUNG RF261BEAESR Replaced frozen drain tube due to out of ohm range. Checks ok.
Tim R.
REFRIGERATOR ELECTROLUX EI28BS36IS0 Replaced control due to not defrosting. Checks ok.
Tim R.
WASHER MAYTAG MVWX655BW1 Replaced agitator plate because it was completely stripped out. Had to break the plate off because it was seized onto the transmission. Transmission had a little bit of play in it if customer continues to have issues we will have to replace the tub assembly and the transmission.
Tim R.
WASHER WHIRLPOOL GHW9100LW Checks unit over found that the unit had a control issue but only on the heavy duty and drain and spin. No repair needs control.
Tim R.
REFRIGERATOR FRIGIDAIRE LGHX2636TF0 Replaced auger and motor. Ok
Steve M.
DRYER KENMORE 110.6120201 Unit not heating. Found bad centric switch. Motor needs replaced. Customer is going to buy new unit.
Steve M.
DISHWASHER MAYTAG MDB8959SFZ4 Unit not running wash motor. Found connector unplugged at main board. Secured wiring. Dishwasher running ok
Steve M.
REFRIGERATOR SAMSUNG RS25J500DSG/AA ticket. 4150621101 Install new door and ice route cap
Steve M.
RANGE FRIGIDAIRE FGEF3055MWD F11 error. Shorted keypadInstalled new clock assembly and noise filter; pckd up 1 5304495521 (CLOCK)
Steve M.
DRYER SAMSUNG DV48J7770EW/A2 Unit will not run found and replaced broken idler pulley ; used 1 DC93-00634A (IDLER PULLEY) from stock
Steve G.
WASHER SAMSUNG WF45K6200AZ/A2 Customer states that the unit is not spinning out on any load. Did a load size and unit did check out fine. Adv customer to do larger loads.
Steve G.
DISHWASHER WHIRLPOOL WDT790SLYM3 Customer states that the unit is not starting. Found a loose wire to the lock assy.
Steve G.
REFRIGERATOR SAMSUNG RB195BSSB/XAA Tech found last time out he did not hook up a bad motor fan recede it also found another issue with the unit sold out drain line cleared cycle unit test OK
Steve G.
RANGE BOSCH HD18054U/08 Customer states that the front right is not lighting. Found the igniter was sitting Down too low. Remove the burner cap and adjust the igniter. Cycled.
Steve G.
REFRIGERATOR KENMORE 106.7021941 "Found ice build up on the top liner and the back around the evap fan. Thawed out the unit and inspect the unit and did not see any way humidity could get into the unit. Check gasket, water tube to ice maker, check cabinet and liner. Did not see any cracks. Spoke to AHS Dawn. Adv her of the same. Advised her tech was not able to call techline. Autho 107dfwm"
Steve G.
REFRIG/SIDE-BY-S SAMSUNG RS25H5111SR/AA Installed new icemaker called out ice chute cycled unit test OK
Shawn H.
REFRIGERATOR WHIRLPOOL GB2FHDXWQ02 Checked unit and found noise coming from water valve cycling to fill ice maker. Customer does not have water line hooked to unit. Ice maker was accidentally turned on. Removed ice maker for customer so this doesnÕt happen again. Please mail out invoice.
Shawn H.
DISHWASHER BOSCH SHX3AR75UC/21 Checked unit and could not duplicate concern. Customer stated that unit was full of cold water and pod hadnÕt dissolved. Pod didnÕt dissolve because it was stuck in the upper rack handle. Dispenser is right above handle and customer uses pods in dispenser. When door opened pod dropped into the handle. Advised customer to put pods in the sump area. Ran unit in diagnostics. No error codes and it ran through entire cycle fine. Customer stated she has had electrical issues throughout the house. Unit may have stopped mid cycle because of a power surge. Could not duplicate concern. Please mail out invoice.
Shawn H.
WASHER SAMSUNG WA45H7000AW/A2 Checked unit and found wash plate loose causing noise. Removed plate and inspect d shaft for damage. All ok. Applied blue thread lock to bolt and reinstalled wash plate. Ran to test. No more noise. Unit is quiet in high speed spin as well. All ok.
Shaun S.
WASHER KENMORE 417.440723 "Removed and replaced drain pump on unit, ran and tested on quick wash and checked drain, unit checks ok upon techs departure"
Shaun S.
WASHER SAMSUNG WA50K8600AV/A2 "Removed and replaced board on unit, ran and checked out, checks ok"
Shaun S.
RANGE GE KGST307HBL3 "Upon arrival found that unit needs a new EOC board (electronic oven control) upon checking part number and price found that board is NLA., notified customer of findings."
Shaun S.
DRYER SAMSUNG DV209AEW/XAA "Upon arrival removed and replaced thermistor on dryer, ran and checked out, unit checks ok upon techs departure"
Shaun S.
DRYER WHIRLPOOL GEW9250PW0 "Upon arrival removed and replaced thermistor on unit, ran and checked out, unit checks ok upon techs departure"
Tim R.
WASHER WHIRLPOOL WTW5000DW1 Checked unit over found loose agitator plate. Replaced agitator plate ok.; ordrng 1 W10752283(TSDN) (AGITATOR PLATE )
Shaun S.
REFRIGERATOR FRIGIDAIRE LGHD2369TF1 "Removed and replaced damper assm on unit, ran and tested damper, unit checks ok upon techs departure"
Tim R.
WASHER WHIRLPOOL WTW5830SW0 "Checked unit over found gearcase locked up and transmission snapped in half. Needs tub assembly, gearcase and motor. Unit 12-15 years old in laundry room. Not worth fixing due to cost of repair being more then new unit.; rqstng P&A on 1 W10389328 (basket & bal ring) and 1 WH38X135 (trans,rebuilt-direct) and 1 WP63849 (TUB) and 1 WP8529896 (motor switch), states that autho needed"
Tim R.
DISHWASHER KITCHEN AID KUDK02CRBS2 Checked unit over and found that unit has shorted control board and display. Unit is about 10 to 12 years old located in the kitchen.; ordrng 1 WP8531873 (board) and 1 WP8573046 (overlay) and 1 WPW10084141 (cntrl-elec)
Kevin S.
RANGE FRIGIDAIRE FFEF3018LWG "Upon arrival, customer claims unit not heating to correct temps. Had customer place cookie sheet on center rack. Preheat oven to 350F. Placed oven thermometer, my meter temp probe both on cookie sheet. At point of preheat signal unit was reading low around 330F mark. Explained to customer that industry wide they recommend 3-4 heat cycles or maybe another 10 mins into the process. Continued to monitor temps rise and fall from as high as 380F to around 330F. Unit did typically even out at least 350F or above. Explained to customer about the pre heat process and cycles. Unit checks ok."
Kevin S.
REFRIGERATOR WHIRLPOOL WRF989SDAM02 Customer leaning towards shopping for a new frig. Collected service call fee. If they decide to repair will order display, main control and labor."
Kevin S.
WASHER SPEED QUEEN AWN63RSN115TW01 "Opened up unit checked for signs of water residue, none. Proceeded put unit into a large load, let unit agitate, then drain and spin 2x times. No signs of any water leakage at the hoses nor the drain hose or drain pipe. Felt with my hand for any leaks internally around the pump, internal or external hoses, all dry and in cabinet. Suggested customer to get those water valves replaced by a plumber. Unit checks ok, collected service call fee as this is not a unit issue."
Kevin S.
WASHER WHIRLPOOL WTW7300DW0 Replaced lid lock check make sure functions lock and unlock multiple times. Unit checks ok. No errors.
Kevin M.
REFRIGERATOR FRIGIDAIRE LGHX2636TF0 Defrost drain was plugged up cleaned out and checks ok
Steve M.
REFRIGERATOR HOTPOINT CSX20BAXA AD "Unit not cooling faulty defrost circuit Manufactured 1995; ordrd 1 WR51X442 (heater,defrost) and 1 WR9X489 (control,defrost)"
Steve M.
REFRIGERATOR WHIRLPOOL GSC25C4EYY03 Unit not cooling. Found seized evap fan ; ordrd 1 W2315549 (EVAP FAN)
Kevin M.
REFRIGERATOR KENMORE 106.5707179 Kitchen 22 yrs insulation in the door is broken down and causing moisture door would need replaced but not economically to repair & door is NLA Called Terronia-107TSTL
Steve M.
COOKTOP MAYTAG LFGF3027LWA IgniterÕs are not working on several switches need to replace igniter switch harness. Cannot locate parts; rqstng P&A on 1 316580624 (harness-ignitor)
Brad A.
DRYER ELECTROLUX EFMG627UIW0 "Installed new user interface and main board, unit is working properly."
Steve M.
DISHWASHER KITCHEN AID KDFE304DSS0 Unit is not washing dishes properly. Found faulty diverter valve. Replaced valve unit is operating properly4 yrs old kitchen; ordrng 1 W10537869(TS) (diverter mtr)
Kevin M.
REFRIGERATOR SAMSUNG RF22KREDBSR/AA Installed parts per IMk bulletin and took pictures as I went and checks ok
Kevin M.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Installed new ice maker and checks ok
Brad A.
REFRIGERATOR FRIGIDAIRE FFTR2021TS0 "Installed new ff and freezer door gaskets, unit checks ok."
Kevin M.
REFRIGERATOR WHIRLPOOL WRS571CIDB00 Installed new IMk and checks ok
Steve M.
DISHWASHER GE GDT695SMJ0ES Dishwasher will not turn on need main control. Some LED lights are not working need to user interface ; ordrd 1 WD21X23456 (MAIN CNTRL) and 1 WD21X23462 (kit svc ui top logic. UI)
Brad A.
OVEN GE JB640DR5BB "Installed new infinite switch, unit is heating properly, unit checks ok."
Shawn H.
RANGE WHIRLPOOL WFE515S0ES1 Door isnÕt closing properly due to right side hinge being broken. Pin for hinge has broke free and causing door to bind. Unit needs right side hinge. ; ordrng 1 WPW10299224 (hinge-door)
Brad A.
RANGE LG LDG3036ST/01 "Installed new igniter, unit is lighting properly. Checks ok."
Brad A.
REFRIGERATOR FRIGIDAIRE LFHG2251TF3 "Installed new main board and user interface, unit is cooling properly. Checks ok."
Shawn H.
WASHER FRIGIDAIRE FFTW4120SW1 Checked unit and found shocks worn on right rear causing tub to lean to one side. This is causing unit to go out of balance easier and not proceeding on to spin cycle. Unit is out of level and needs shims to level. Advised customer to have unit leveled. Unit needs front and rear shocks. ; ordrng 2 5304511328 (SUSPENSION REAR)s and 2 5304511329 (SUSPENSION FRONT)s
Brad A.
WASHER LG WT4870CW "unit will not spin properly, found stator rotor not turning. Needs new stator and rotor. Customer does not want to repair."
Shawn H.
MICROWAVE GE JVM1740DM1WW "Checked unit and found humming sound coming from high voltage transformer. Checked transformer and found it getting voltage from main board but not sending to mag tube. Connection from mag tube to hv transformer is burnt up. Unit needs hv transformer, mag tube, capacitor, and diode. ; rqstng P&A on 1 WB27X10011 (capacitor) and 1 WB27X10597 (h.v. diode) and 1 WB27X10868 (trans-hv) and 1 WB27X10939 (magnetron asm)"
Shawn H.
RANGE GE JB550G0N2AD "Checked unit over and found control intermittently working. Control isnÕt sensing input. No loose connections or broken buttons. Also one top element is shorted open. Unit needs control which is NLA and one 6Ó element. Unit is in the kitchen and is 28 years old. ; rqstng P&A on 1 WB27X5467 (timer electronic(NLA)) and 1 WB30M1 (surface unit, 6")"
Shawn H.
REFRIGERATOR WHIRLPOOL GX5SHDXVB01 Checked unit and found weak cooling in fresh food section due to damper being stuck closed. Ran diagnostics to test damper; damper is getting voltage but will not open. Unit needs damper assembly. ; ordrng 1 W10196393 (damper control assy)
Shaun S.
REFRIGERATOR WHIRLPOOL ED5PHAXMS10 "Upon arrival found that unit has a bad cold control, had to jump out contacts on unit to fridge to run; ordrng 1 WP2198202 (thermostat)"
Shaun S.
DISHWASHER GE GSD3200G00WW "After running and checking unit found now that motor is not running consistently as it should to pump all water out, Need a new motor assm; rqstng P&A on 1 MOTORASSM, states that autho needed"
Kevin S.
WASHER WHIRLPOOL WTW5000DW0 "Put unit into auto diagnostics mode, there is a definite noise coming from transmission. Put unit into a quick wash to fill, and agitate with customer checked numerous times found water seeping from transmission shaft. Drained water, removed agitator bolt, pulled off plate and with it came the hole transmission shaft out of unit. Explained to customer details, this unit is around 4yrs old and has been worked on multiple times from other servicers and us. There is significant corrosion on all the components underneath motor, actuator, capacitor etc and will continue to rust over time. Highly advise to replace all parts otherwise future issue down the road. DO NOT revise having unit repaired at this time but for some replacement option.; rqstng P&A on 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W10752283 (washplate) and 1 W10913953 (actuator) and 1 W11035751 (gearcase) and 1 W11158831 (CAPACITOR) and 1 W11283592 (MOTOR) and 1 WPW10006384
Kevin S.
DISHWASHER FRIGIDAIRE FGID2479SD0A "Unit is new dishwasher, upon arrival found water in base of tub. Customer claims unit never completed cycle. Led light was flashing and unit continuous beeping. Customer powered off unit at breaker box. Garbage disposal punchout was checked, removed filter nothing in sump assembly. Used shopvac to remove water. reinstalled unit did not have to unhook any water or electrical. Checked ohm reading on drain pump 32 ohms. Tried to get unit to start or drain nothing, not even a sound. Customer claims at one point that evening he could hear relay clicking back and forth. Suspect faulty relay on board. Ordering new control and drain pump.; ordrng 1 117499450 (CONTROL) and 1 A00044305 (drain pump)"
Kevin S.
WASHER WHIRLPOOL WTW5840BW0 "Customer claims unit is only filling or she can't get unit to drain. I put unit into auto diagnostics and only filled, never proceeded to agitation part. Unplugged unit for a few minutes then back in. Tried putting unit back into a quick wash unit only fills then moves slightly again nothing. Problem either with control or actuator. Unit lid is locking and unlocking ok. Obtained stored error codes of F7E6 motor open circuit and F7E5 actuator or shifter error. Unit Fills and drains ok. Ordering new motor and actuator.; rqstng P&A on 1 W10832724 (drive motor) and 1 WPW10006355 (actuator)"
Kevin M.
REFRIGERATOR SAMSUNG RF268ABBP/XAA Installed new dye drier and recharged unit temps dropped a few degrees while I was cleaning up; used 1 DA81-06006A (DRIER FILTER) from stock
Kevin M.
REFRIGERATOR SAMSUNG RF266ADPN/XAA Error code cond fan motor is open windings ; ordrng 1 DA31-00146H (COND FAN )
Kevin M.
REFRIGERATOR FRIGIDAIRE FFTR1821TB0 Frosting up in FZ door and cord causing unit to speed up & slow down ; ordrng 1 241705102 (timer-defrost) and 1 242019701 (harness-wiring) and 1 242193209 (gasket-frzr door)
Brad A.
DRYER WHIRLPOOL WED7500GC0 "Found door and door hinges bent, found front panel with two dents in the door opening. Door will not stay closed. Unit needs new front panel, inner and outer door and hinges. ordrng 1 W11126813 (door) and 1 W11236403 (door) and 1 W11371722 (HINGE) and 1 W11376139 (HINGE) and 1 WPW10459661 (panel)"
Brad A.
RANGE GE JBP35W0H2WW "Found right front burner not connected properly, reconnected burner, unit Checks ok.; schdld next appmnt for 7/12 FRI !"
Brad A.
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA "Found ice maker room frozen up, ordered ice maker kit.; ordrng 1 DA82-02675A (IM SVC KIT)"
Brad A.
MICROWAVE WHIRLPOOL GMC305PDT08 "Found microwave not heating, need oven cart on return. Located in the kitchen, manufactured 2012; rqstng P&A on 1 W10245183 (magnetron) and 1 WP4375020 (capactr-mg) and 1 WP4375079 (thrmst-fix)"
Brad A.
DISHWASHER FRIGIDAIRE FGID2466QF6A "Found latch not locking properly, buttons on user interface not responding. Ordered control, console, and latch assembly.; ordrng 1 5304506663 (console assembly) and 1 5304514670 (CONTROL BOARD) and 1 5304516818 (LATCH)"
Tim R.
WASHER SAMSUNG WA40J3000AW/AA Fixed wire to capacitor so that unit would agitate and spinFor billing purposes only.
Tim R.
DRYER GE GTD45EASJ2WS Replaced drum bearing. Checks OK; ordrng 1 WE03X25576(TSDN) (bearing top asm)
Tim R.
DRYER MAYTAG DE410 Checked unit over found that the thermostats werenÕt cycling properly. Needs thermostats. Customer OKÕd repair; ordrng 1 WP33303391 (thermostat) and 1 WP694674 (thrmst-fix)
Tim R.
WASHER WHIRLPOOL GSQ9631LL1 Checked unit over found that the unit needs new transmission and gear with outer tub. No repair.
Tim R.
COOKTOP FRIGIDAIRE FEF366CCC "Unit need front right burner due to not heating up. ; ordrng 1 318198819 (switch,element 9")"
Tim R.
DRYER GE GTD65EBSJ3WS Replace thermostat and control board. Unit checks OK
Tim R.
WASHER FRIGIDAIRE NO MODEL MISSING DIG Checked unit over found missing model and serial due to wear on the tag. No repair.
Tim R.
WASHER MAYTAG MAV8557AWW Checked unit over found that the lid switch wasnÕt hitting. Adjusted lid switch. Checks ok. Also Checked out ac unit. Need control. No repair
Tim R.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Replaced icemaker. Checks ok ; used 1 DA97-15217D (ICE MAKER) from stock
Tim R.
DRYER LG DLEX7177WM Replaced rollers. Checks ok; used 1 4581EL3001E (ROLLER) from stock
Tim R.
DRYER FRIGIDAIRE AEQB6400FS0 Checked unit over found control intermittently sending power to heater. Needs control. No repair.
Steve M.
ICE MACHINE SCOTSMAN n/a Cleaned and checked over icemaker.
Steve M.
DRYER GE GTD45EASJ2WS Unit making noise while running. Found loose bearing in bulkhead. Adjusted and test ran. Unit running ok.
Steve M.
WASHER AMANA NTW4516FW2 Unit not spinning clothes out. Found lid lock error.installd new lock. Washer operating ok.Unit is 2 yrs old located in kitchen laundry area.; used 1 W11307244 (LATCH) from stock
Steve M.
REFRIGERATOR WHIRLPOOL WRB322DMBW00 Unit is not cooling. Found faulty control board lost defrost.Customer declined repair.
Steve G.
DRYER GE GTD33EASK0WW Last time out spoke to GE tech line they advised to order fuses itÕs all new fuses unit was still get extremely hot call G tagline spoke to Cory advise to install the blower wheel thermostat; ordrd 1 WE04X26214 (thermostat)
Steve G.
REFRIGERATOR BOSCH B21CL80SNS Call manufacture tech line told him what was going on with the icemaker that it was grinding his vitals replace the icemaker I told him that would be icemaker number three then he went on about possible getting too much voltage to the motor which could be causing it to grime tech lines recommendation new icemaker and ice maker board; rqstng P&A on 1 11016442 (ICE MAKER) and 1 11016457 (BOARD)
Steve M.
REFRIGERATOR KENMORE 106.454238 Icemaker not cycling and optics are faulty... customer declined repair.Per MR. Chronister wanted icemaker removed exposing pigtail in freezer section.7/10/19
Steve M.
REFRIGERATOR SAMSUNG RF28JBEDBSR/AA Icemaker frosting over. Adjusted water line and sealed iceroom.2 yrs old in main kitchen
Steve G.
REFRIGERATOR SAMSUNG RF22M9581SR/AA Ice maker is not making ice. Found that the unit is Jammed up again. Did a video chat with samsung and they want tech to remove all parts and take pictures of everything. Samsung will get back with us or the customer in next couple of business days. ; saved tckt
Steve M.
REFRIGERATOR FRIGIDAIRE FGHS2631PF4A Display is going out. Cannot read temps. Icemaker not working perfectly.. found filll line freezing up. Installed permagum to water inlet to prevent frosting.Unit is operating properly 4 yrs old located in kitchen
Steve M.
REFRIGERATOR HAIER HA10TG31SS Unit not cooling. Compressor is locked up. Too hot to touch. Cannot service sealed system. Butane refrigerant.Michael at LoweÕs stated they will be in contact with customer in the next couple business days for replacement options
Steve M.
REFRIGERATOR SAMSUNG RF25HMEDBSR/AA "Unit not making ice. Found icemaker not cycling properly. Ice clumped together not dispensing. Needs update on icemaker and auger. Installed y clip and sealed iceroom with silicone to prevent further issues. Unit operating properly. Customer also concerned with cracked ice bin. Replaced bin.L1-30289384988 per Stacey at LoweÕs.; used 1 DA82-02367A (Y CLIP), 1 DA97-12540G (AUGER), 1 DA97-14474C (ICE TRAY), and 1 DA97-15217D (ICE MAKER) from stock"
Steve G.
HOME COOKING DUA SAMSUNG NE59J7850WS/AA 03 Customer states that the unit is not heating up all the time will not get to 350 2 out of 10 times.
Steve G.
DRYER GE GTDP200EF3WW Customer states that the unit is not turning on. Found a brown wire what was off of the timer . Reseated wire test ok.
Shawn H.
DISHWASHER BOSCH SHP65T55UC/07 Checked unit and found E25 code present. Code is referring to the drain pump cover being off. Customer had found pump cover in bottom of sump when they pulled cover to see if sump was clogged. Reinstalled old sump cover and ran to test. Unit runs fine now. Need to order new pump cover. Old one isnÕt fitting tight into the machine and will come loose again. ; ordrng 1 611322 (lid)
Steve G.
REFRIGERATOR GE GSE25GGHBCBB Customer states that the unit refrigerator section was warm. He notice some ice build up around the damper. He removed the ice and the unit has been cooling off since.
Shawn H.
RANGE WHIRLPOOL RF375PXEN0 "Checked unit and found drip pans for 8Ó burners are too large keeping burner from inserting into terminal all the way. One terminal is shorted. Unit needs burner pans and one terminal. Okay for repair per Mary Lou. 22 years old in kitchen. ; ordrng 1 814399 (receptical,surf.unit) and 2 W10196405 (drip bowl)s"
Shawn H.
REFRIGERATOR WHIRLPOOL GC3NHAXVY01 Checked unit and found ice maker over filled with ice and ice down into bucket. Thawed out and cycled ice maker to test. Ice maker is shorted causing water valve to stay open and overfill mold. Unit needs ice maker under part warranty. No signs as to why this new ice maker is shorted. No power surges and voltage is normal. ; ordrng 1 WPW10190929 (mold-ice)
Steve G.
WASHER BOSCH WFMC5440UC/15 Customer had issues with closing the door. Found that the door boot spring was not center in the grove.
Steve G.
REFRIGERATOR WHIRLPOOL GB2FHDXWS03 Installed new heater and jazz board. Program the unit. Test ok
Steve G.
WASHER GE GUD24ESSJ0WW Customer states that the unit will not spin out. Tech got the unit to spin out but unit needs a drive tube. Parts and labor customer is looking around 800.Customer is not going to repair the unit.
Shawn H.
DISHWASHER KENMORE 665.13229N412 Checked unit and found gasket for dispenser door out of place. Pulled door apart and reinstalled gasket. Opened and closed several times with no issues. Customer uses finish pods in dispenser. This may have caused gasket to come out. Advised customer to throw pod into sump area. Please mail out invoice.
Shaun S.
REFRIGERATOR AMANA ABB2222FEB1 "Upon arrival found that imk is stuck in harvest position, the part number given to us for imk was incorrect, that number was for the imk kit that was installed when first purchased; ordrng 1 D7824706Q (ice maker)"
Shaun S.
MICROWAVE GE JVM3160DF4WW "Upon arrival found that unit still doing same thing
Shawn H.
WASHER KENMORE 110.2002201 "Checked unit over and could not duplicate concern of no agitate. No codes stored, ran diagnostics with no issues, motor, shifter, and capacitor all test good. Ran calibration on unit and reran to test. Still could not duplicate concern. Please mail out invoice."
Shaun S.
DRYER SAMSUNG DV363EWBEUF/A1 "Upon arrival ran and tested unit found that wet bar sensor not working correctly on unit, needs replaced ; ordrng 1 DC61-01231A (SENSOR)"
Shawn H.
DRYER KENMORE MEDC215EW1 "Checked unit and found exhaust thermal fuse shorted open. Vent is a long run and needs cleaned. Advised customer. Replaced thermal fuse and ran to test.After running found heater shorted to ground and constantly heating. Unit needs heater as well. Replaced and ran to test. All o; used 1 279838 (ELEMENT), and 1 3392519 (FUSE) from stock"
Shawn H.
DRYER SAMSUNG DV42H5200EF/A3 Checked unit and found heater shorted open. Replaced and ran to test. All ok. ; used 1 DC97-14486A (ELEMENT) from stock
Shawn H.
DRYER WHIRLPOOL MEDB400VQ1 Checked unit and found idler pulley tight causing squealing noise. Installed new idler and ran to test. All ok no more noise.