Local Reviews
Powered by Fluid LOCAL
sam.robertson@authorizedco.com
REFRIGERATOR SAMSUNG RF28M9580SR/AA 01 Inspected unit and found the icemaker large amount of frost buildup around it preventing ice from dropping. Removed icemaker and cleared ice and frost in the Icebox. Install new icemaker and sealed up any gaps of warm air coming into the unit also installed metal clips for icemaker. All checks ok.; used 1 Da97-1517d (Icemaker) from stock
Kevin M.
FREEZER FRIGIDAIRE FFFU20F2VW0 Installed magnetic strip for light switch and checks OK
Kevin M.
REFRIGERATOR FRIGIDAIRE FR6LF7JS3 Checked drain and checked ok but unit doesnt have any water hooked up to
sam.robertson@authorizedco.com
DISHWASHER WHIRLPOOL DU1055XTSS2 Installed control board and panel. Unit powered up and I ran a test cycle. All checks OK
sam.robertson@authorizedco.com
WASHER MAYTAG MHW3505FW Inspected unit and found the spring for the boot gasket had come off. Made adjustments to the gasket and reinstalled the spring clip to hold it in place. Were in a short test cycle and found no leaks. The model and serial number is scratched off and unable to read the correct serial number. The unit is in the laundry room and roughly 5 years old
Kevin S.
DRYER ELECTROLUX EFME427UIW1 Replaced steam valve. Unit checks ok
Kevin S.
DRYER SPEED QUEEN ADEE9BGS175TW01 "Unit not heating, found hi limit open. Replace with element from truck stock. Unit checks ok; used 1 D510329P ( Element) from stock"
Tim R.
RANGE WHIRLPOOL RF368LXPQ Checked unit over found that the interior of the oven was completely caked full of junk and unit smokes every time they attempt to clean it. There is nothing physically wrong the the oven except it being extremely dirty. Pictures are attached to the record that we can send homebuyers. Told them we send report to homebuyer and see what they want to do.; rqstng P&A on 1 ##### (Oven cavity)
Kevin S.
DRYER GE HTDX100ED2WW "Found timer knob cracked, not allowing timer to turn. Replaced with truck stock. Unit checks ok.; used 1 WE1M652 (Timer knob) from stock"
Tim R.
WASHER LG WT5680HWA Customer OKd parts order; ordrng 1 EBR79523101 (Control)
Tim R.
DRYER GE GTD42EASJ1WW "Rear bearing went out and cut into heater, and front bearing assembly. Needs drum, beards and heater; rqstng P&A on 1 WE03X25217 (Front bearing) and 1 WE03X25275 (Front lower bearing) and 1 WE11X21156 (Heater/bearing) and 1 WE21X24544 (Tub)"
Kevin M.
REFRIGERATOR WHIRLPOOL WRF560SMYEO1 Customer had unit unplugged compressor fans and everything is running ok at this time
Steve M.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Icemaker is freezing over causing the unit not to inject ice during harvest. Need to install icemaker service kit; ordrng 1 DA82-02673A (Imk SVC kit)
Kevin M.
REFRIGERATOR AMANA ABB2223DEW Adjusted damper wasnt opening properly and checks ok
Steve M.
RANGE SAMSUNG NE59J7850WG/AA Oven display segments are going out and cannot read what temperature is set; ordrng 1 DE07-00130A (Display board)
Kevin M.
REFRIGERATOR FRIGIDAIRE FFHT1826PS0 Installed new TSTAT not opening properly; used 1 241537103 (Tstat) from stock
Steve M.
RANGE GENERAL ELECTRIC JBS27BH2BB Oven is not heating due to faulty bake element.; ordrd 1 WB44K10005 (Bake element)
Kevin M.
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA French door mullion is broke replaced and checks OK
Steve M.
DISHWASHER WHIRLPOOL WDT720PADM2 Wash motor impeller is broken. ; ordrng 1 W11032770 (Wash motor)
Steve G.
DISHWASHER GE CDT875M5N3S5 Unit half way thru shows up a leak detection and no water is around. ; ordrng 1 Wd21x25990 (Control board)
Kevin M.
REFRIGERATORA FRIGIDAIRE n/a Cleared ice out from auger and solenoid and replaced icemaker was leaking; used 1 243297609 (Icemaker) from stock
Steve G.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Ice maker is leaking and the lights are flashing. ; rqstng P&A on 1 W10300022 (Ice maker) and 1 1111 (Refrigerator light) and 1 2222 (Freezer light)
Brad A.
DRYER WHIRLPOOL WED94HEXW1 "Found idler pulley making loud noise, installed new pulley. Unit is working properly.; used 1 279640 (Pulley) from stock"
Steve G.
DISHWASHER KENMORE 665.13543N410 ;unit is not washing.5 -7 ;years old in kitchen; rqstng P&A on 1 1111 (Sump assy) and 1 2222 (Control board)
Steve G.
MICROWAVE FRIGIDAIRE FGMV176NTF "Unit is tripping the breaker. ; (created new UIS, deleted prior attachment to UisID 24844), ordrng 1 5304509459 (Switch)"
Brad A.
RANGE GE JBP26G0P1AD "Found burner connection not making contact, repaired connection, unit is working properly."
Brad A.
WASHER GE GTW840CPN0DG Installed new control and detergent level sensor. Unit checks ok.
Steve G.
DRYER GE GTD65EBSJ4WS Unit will not start up. Power to the board; ordrd 1 WE04X29097 (Board)
Steve G.
DISHWASHER FRIGIDAIRE FGIP2468UF0A Customer is getting an OU error code. Try to free up the vent. ; ordrng 1 5304523304 (Vent)
Brad A.
WASHER AMANA NTW4516FW3 "Customer claims unit was damaging clothes, checked and tested unit, all operations test ok."
Shawn H.
REFRIGERATOR WHIRLPOOL ASI2175GRS00 Upon arrival found ice bucket with large chunk of ice in it. Ran ice maker to test. Ice maker is shorted and continually running. It is dumping water into ice bucket and forming block. Unit needs ice maker. ; rqstng P&A on 1 W10300022 (Icemaker)
Brad A.
DISHWASHER SAMSUNG DMR78AHS/XAA "Installed new control board, unit checks ok."
Shawn H.
OVEN LG LDE3035ST/00 Upon arrival customer stated that upper oven wont heat and lower is off. Checked all elements and sensors. Bake element for upper oven is shorted open causing no heat. All sensors test good. Ran unit to test voltage. Unit is sending proper voltage to all elements. Control isnt sensing temp of lower oven correctly. Unit needs bake element and relay board. ; rqstng P&A on 1 MEE61925304 (Bake element) and 1 EBR64624605 (Relay board)
Shawn H.
DRYER MAYTAG MEDB835DW3 "Upon arrival customer stated that unit takes several cycles to dry and shows AF error. This is an air flow error. Ran unit to test. Unit is heating and moving air as it should. No blockages in blower housing, vent duct or screen. Good airflow and good cycling temps(135-160). Lint screen is blocked and is reducing air flow. Also unable to get unit into diagnostics to check errors. All buttons are functioning. Unit needs lint screen and electronic control. ; rqstng P&A on 1 W10859086 (Lint screen) and 1 W10827974 (Electronic Control)"
Shawn H.
DISHWASHER FRIGIDAIRE FGIP2468UF0A "Unit is 18 months old in kitchen. Upon arrival customer stated that unit isnt draining, doesnt wash well, and has a burnt smell at the end of the cycle. Ran unit to test. Drain pump is getting voltage but not moving water. Removed pump to inspect for blockages. Found a piece of a plate wedged in impeller. Reinstalled and ran to test. Drain pump isnt moving. Replaced from truck stock and ran to test. All ok. Unit is draining well. Heating element is coated in calcium and scale build up. Customer has ran vinegar through machine but this did not help with scale. Unit needs heating element. This is affecting the wash ability of unit as well. Its not heating the water to a proper temp for the soap to work. Customer said that the dispenser doesnt always open. Found dispenser getting voltage but wont open. Unit needs heating element and dispenser. Deductible removed by warranty company. ; rqstng P&A on 1 154825001 (Heating element) and 1 5304506521 (Dispens
Shaun S.
WASHER LG WM3370HWA "Upon arrival, found that motor that was sent to us was not the correct part didn't have hall sensor nor was correct part number given to tech to order tech obtained correct part number and is ordering ; ordrng 1 4417EA10024 (Stator w/ Hall Sensor)"
Shaun S.
RANGE KENMORE 79094182310 "Found unit needs new eoc, temp probe, and vent assm; ordrng 1 316602800 and 1 316630004 and 1 316490000"
Shaun S.
WASHER GENERAL ELECTRIC GFWN1100L "Upon arrival found that inner basket broke, rear tub bearing is blown and door boot is also bad all need to be replaced Unit is a 8 yr old washer in fair condition would be wise to replace than fix ; ordrng 1 Rear tub and 1 Basket and 1 Door boot"
sam.robertson@authorizedco.com
DISHWASHER FRIGIDAIRE FBD2400KW12B Inspected unit and found the spray arm had come off and melted by the heater. Ordering parts.; ordrng 1 154825001 (Heater) and 1 5304518927 (Spray arm) and 1 154335201 (Nut)
sam.robertson@authorizedco.com
DISHWASHER GE GSD3300K55BB Inspected the unit could get not get it to fill with water or drain the small amount of water in the unit. Ordering parts; ordrng 1 WD21X10476 (Timer) and 1 WD15X22015 (Water valve) and 1 WD21X10268 (Solenoid)
sam.robertson@authorizedco.com
DISHWASHER GE GDT695SMJES Spoke with electrician about the connection to the dishwasher and the breaker passed and they connected the dishwasher to multiple junction box and the unit is still tripped each breaker. Faulty wiring in the unit is causing it to sporadically trip the breaker. Ordering electrical circuit.; rqstng P&A on 1 WD21X24901 (Control) and 1 WD21X24096 (Wire harness) and 1 WD21X26122 (Wire harness dc) and 1 WD21X10490 (Latch) and 1 WD21X23559 (Jumper harness) and 1 WD21X23462 (Electric panel)
sam.robertson@authorizedco.com
DISHWASHER FRIGIDAIRE FDB4315LFC0 Upon arrival the customer had the unit running through a cycle and was almost completed. The HD code was displayed. HD is for heat delay due to the water temp not being over or at 120 degrees. I advised the customer they could run the hot water at the sink for about a min before running a wash cycle and that will help avoid the HD code. Ordering soap and rinse aid dispenser.; rqstng P&A on 1 5304507354 (Dispenser) and 1 154290204 (Thermistat)
Kevin S.
RANGE WHIRLPOOL WFE550S0HZ1 "Door needs new springs, not opening and closing properly.; ordrng 1 WPW10299224 (Active spring) and 1 WPW10299227 (Passive spring)"
Kevin M.
REFRIGERATOR SAMSUNG RF25HMEDBBC/AA Error code shows ff fan assy and sensor needs ; ordrng 1 DA32-10104NPW (Sencors) and 1 DA97-13757APW (Ff fan assy)
Kevin M.
UPRIGHT / CHEST FRIGIDAIRE FFFU20F2VW0 EVAP fan motor is locked up ; ordrng 1 5304523741 (EVAP fan motor)
Kevin S.
REFRIGERATOR FRIGIDAIRE FG4H2272UF "Upon arrival unit was cooling in fresh food section at 40F and freezer measure 67F. Removed drawers, door, evap cover. All lights fans etc running, no frost on freezer evap. Called techline, had the, run me through some tests and force mode. Unit is not getting any frost, tech says its a sealed system issue, pic attached. The refrigerator is only aound one month out of warranty. Tech gave me a case number #84093563. "
Brad A.
REFRIGERATOR BO SAMSUNG RF263BEAESR/AA "Found ff ice room frozen up, found water leaking on ff floor, ice build up behind ff evaporator cover. Unit needs icemaker repair kit, ice bucket, leak kit, and ff evaporator cover. Located in the kitchen, manufactured 1/2016.; rqstng P&A on 1 Unknown (Leak kit) and 1 Unknown (FF evaporator cover), ordrng 1 Unknown (FF ice container), rqstng P&A on 1 DA82-02697A (ICEMAKER kit)"
Tim R.
DRYER LG DLEX7900BE Adjusted door hinge. Checks OK
Tim R.
WASHER LG WT7300CV "Instructed customer to run cleaning tablets through unit and keep lid open. Told him the only other option is removing the tub and cleaning and hed be responsible for paying for that cause LG wont cover it. Tightened down agitator, checks ok"
Tim R.
DRYER SAMSUNG DV45H7000EWIA2 Replaced right rear roller and shaft due to being worn out. Checks ok; used 1 DC97-16782A (ROLLER) from stock
Tim R.
REFRIGERATOR SAMSUNG RF4287HARS Replaced shorted icemaker. Checks ok; used 1 DA97-07365G (Ice maker) from stock
Tim R.
DISHWASHER GE PDT715SMN0ES Check unit over found that the wire for the heater had come off reinstall the wire ran unit through diagnostics test heater was turning on and functioning properly. For some reason the unit continues to act up over the next few days we will need to order a new control board
Steve G.
REFRIGERATOR SAMSUNG RF22M9581SR/AA "Customer has already have the latest upgrade kit. Found ice wedge between ice maker, ice room wall and container. Removed ice build up. Cycled."
Steve G.
DISHWASHER GE GDP6455SYN3F2 ;found the drain line was pinched. Freed up. Cycled.
Steve G.
REFRIGERATOR FRIGIDAIRE LGHD2369TF7 Install new main board gasket and air tower cycled unit test
Shawn H.
DRYER WHIRLPOOL WED4815EW1 Unit is 2 years old in basement. Upon arrival found unit wont start. Checked for voltage to unit. Do not have proper voltage. Inspected rest of unit. Heater and all thermals are good. No short to ground. Found breaker not fully set. Reset breaker and it held. Ran unit to test. Unit started heating fine with no issues. Issue is with breaker. Advised customer and called warranty to inform.
Shawn H.
REFRIGERATOR FRIGIDAIRE FFHB2740PSEA Installed all provided parts and ran to test. All ok. Unit is functioning as it should.
Shawn H.
DRYER MAYTAG MEDB850YW0 "Upon arrival customer stated that unit makes a squeal noise when tumbling. Ran unit to test. Noise is coming from idler. Removed drum to inspect. Found idler jammed up with lint causing it to squeal. Cleared unit of lint, reassembled and ran to test. No more noise. All ok. Please mail out receipt."
Shaun S.
DRYER MAYTAG LSE1000 "Removed and replaced defective blower wheel on unit, ran and checked unit checks ok"
Shaun S.
WASHER SAMSUNG WA52M7750AW/A4 "Removed and replaced lid on unit, ran and checked out,, unit checks ok"
Tim R.
DISHWASHER KITCHEN AID KUDC25CHSS Replaced door switches and adjusted latch. Put unit into wash cycle and let run for 10 mins no issues.
Tim R.
DISHWASHER BOSCH SHS843AF5N/01 Checked unit over found that the unit was filling with water properly and washing properly.
Tim R.
DOUBLE WALL OVEN GENERAL ELECTRIC PT9800SH8SS Checked unit over found shorted main control and display causing control to start smoking and no display. Customer doesnt want oven. Shes contacting about replacement
Kevin S.
REFRIGERATOR SAMSUNG RF4287HARS/XAA 01 "Customer claims they just bought the unit used off of an individual, the unit was running and cooling at the time. Now its not cooling. The user interface is partially out not able to get any good readings. Plugged in unit to watt/amp,meter. Unit first pulled about 3A then proceeded to drop to .2A Compressor not running, no LED light on inverter board. Called techline, ran through some things, unit needs inverter board. If there are any other issues at hand will have to be dealt with after. Gave estimate for repair to customer."
Kevin S.
WASHER LG WM8100HVA "Drain pump malfunction, changed with truck stock part. Unit checks ok, no leaks; used 1 4681EA2001T ( Drain pump) from stock"
Tim R.
RANGE KENMORE 790.7423331 No repair
Kevin M.
REFRIGERATOR SAMSUNG RF260BEAESR/AA Door handle was loose tightened screw & set screw and checks ok
Kevin M.
REFRIGERATOR GE PYE22KELIDS Loosen the water and got it out for customer
Kevin M.
FREEZER FRIGIDAIRE FFFU20F2VW0 Installed new EVAP fan motor and control board not communicating properly
Brad A.
WASHER WHIRLPOOL W10607427C "100 deductible collectedFound outlet not putting out any voltage to unit. Unit works properly, customer is contacting HBW to ask for an electrician to come to repair the line."
Shawn H.
REFRIGERATOR SAMSUNG RF263TEAESR/AA Installed new hinge. Door no longer pops when opening or closing. All ok.
Shaun S.
RANGE KENMORE 790.943897 "Removed and replaced eoc on unit, ran and checked out unit checks ok"
Shaun S.
WASHER MAYTAG MVWC415EW1 "Removed and replaced control, ran and tested product, unit checks ok"
sam.robertson@authorizedco.com
DISHWASHER WHIRLPOOL DU1030XTXS3 Inspected the unit and still found gunk and a large amount of soapsuds built up inside the unit while running a wash cycle with no detergent. I demonstrated this to the customer and advise them if they would continue to have to use the fresh tablets to clean the unit as a large amount of soap suds are building up and causing it to leak. I advise the customer they would have to use these tablets for about 30 days before they noticed a leak in going away and the smell in the inside going away. Customer said they would have to run multiple clean cycles for the next 30 days.
sam.robertson@authorizedco.com
REFRIGERATOR BO SAMSUNG RF28HMEDBSR/AA Installed ice bin. All checks OK
sam.robertson@authorizedco.com
REFRIGERATOR FRIGIDAIRE FG4H2272UF Inspected unit and found it had gotten stuck in the icemaker mold and prevented the ice tray from running a cycle. Cleared ice out of ice bin section. Removed icemaker and cleared ice out of mold. Reinstalled icemaker and advise the customer to give it a couple days before it returns to Making ice like normal.
sam.robertson@authorizedco.com
REFRIGERATOR GE TFX22RNA Inspected unit and found a defective icemaker. It was calling for water longer than it should have and freezing up the ice bin and icemaker.
sam.robertson@authorizedco.com
DISHWASHER GE GDF630PSM3SS "Inspected unit and found it filled with water, food and gunk. Ran unit through a drain cycle and could tell the drain pump kicked on and could feel it running when I inspected the underside of the unit. The water did not drain out. I removed the drain line from the garbage disposal and used The wet vac to suck out all the water. The drain line was clogged and I could not get the water out. I advised the customer that they need to contact a plumber and have them clean out the line or replace it. All checks OK"
Tim R.
RANGE WHIRLPOOL WEE730H0DS0 Checked unit over found that the unit would not respond to certain buttons on the touchpad. Unit also would not hold temperature and would not heat up properly. Needs new control LED module for touchpad and touchpad itself. Unit is about 15 years old in the kitchen. AHS is attempting to come up with the parts if they come up with the parts they will email us and let us know.; rqstng P&A on 1 W10728531(BO) (Display) and 1 W10603098(BO) (Led module) and 1 W11050557(BO) (Control)
Tim R.
REFRIGERATOR GE DFE28JSKBSS Unit needs icemaker for the refrigerator and the freezer section.; ordrng 1 WR49X31524 (Ice maker) and 1 ###### (Freezer ice maker)
Tim R.
OVEN FRIGIDAIRE FEB556CET-5B "Checked unit over found shorted main control and oven sensor. Unit is about 15 to 20 years old in the kitchen white single oven. Parts showing NLA.; rqstng P&A on 1 318010900(Nla) (Control), ordrng 1 316217002(HBW) (Sensor)"
Steve G.
OVEN SAMSUNG NE59J7630SG/AA 02 Customer states that the unit shuts off and does not start back up. Last time out replaced the main board. ; ordrng 1 DE92-03761Bpw (Board)
Steve G.
MICROWAVE GE CVM517P3M2D1 When customer turns on his vent you can hear plastics pieces hitting . ; ordrng 1 Wb26x27040 (Vent fan)
Steve G.
DISHWASHER GE GSD3360K65SS ordrng 1 Wd15x22015 (Water valve)
Steve G.
DISHWASHER GE GDT605PSM4SS Unit will not start up. ; saved tckt
Shawn H.
REFRIGERATOR MAYTAG MFI2269VEM2 Installed new harness and have power to ice maker now. Ice maker wont cycle still. Ice maker is shorted. Went to install new ice maker but it is not correct. Part number is off by one digit. Part was picked wrong. Please reorder ice maker. ; ordrng 1 W1090981 (Icemaker)
Steve G.
WASHER GENERAL ELECTRIC GFW550SSN0WW Pulley fell off the motor shaft; ordrng 1 Wh03x29524 (Motor assy)
Shawn H.
WASHER MAYTAG MAV6200AWW Upon arrival customer stated that unit stops mid cycle and doesnt advance at times and other times it will. Also unit makes a squeal when unit is braking. Found lid switch sliding back in cabinet keeping it from closing properly. Noise is from brake assembly. Unit needs lid switch and breaker assembly. Customer only wished to repair lid switch at this time. ; ordrng 1 22003804 (Lid switch)
Shawn H.
DISHWASHER FRIGIDAIRE FGID2466QF4A Upon arrival found door sweep torn from door. Unable to reattach sweep. Unit needs door sweep. ; ordrng 1 5304500204 (Door sweep)
Shaun S.
DRYER KENMORE 796.69002 "Upon arrival found that unit has a defective terminal block and power cord, 3 blade straight prong cord ; ordrng 1 Ead60946205 and 1 Dc3-30-5"
Shaun S.
REFRIGERATOR GE PFSS9PKYASS Needs new inlet water valve ; ordrng 1 WR57X10091 (Valve)
sam.robertson@authorizedco.com
DRYER GE DLSR483EG6WW Inspected the unit and found that the start and temperature keys not staying connected to the console. Remove the back panel and found the console clips that hold the switches in or cracked. Ordering console and start switch. The unit is nine years old and located in the basement.; rqstng P&A on 1 WE19M1485 (Back assembly) and 1 WE4M412 (Start switch)
Kevin S.
UPRIGHT / CHEST GE FCM22DLCWW "Verified the unit is still over cooling reading -25F. No matter what adjustment is made to control. Called techline, suggest replacing both parts, no bulletins. Case #04831034; ordrng 1 WR55X28029 (Thermistor) and 1 WR09X28056 (Control)"
Kevin S.
DISHWASHER FRIGIDAIRE FPID2498SF5A "Upon inspection new door panel the styrofoam was mounted incorrectly and is glued down, can be moved. The foam is in the way of the mounting holes for the door handle. Returning with note in office. Ordering new please check orientation of new door before sending to HHS. Pics attached.; ordrng 1 117495103 (Door skin)"
Kevin S.
DISHWASHER - POR GENERAL ELECTRIC GPT225SGL0WW "Customer dishwasher not draining, checked sump area for blockages none. Ordering new drain pump. See sticky note.; ordrng 1 WD19X24651 (Drain pump)"
Kevin S.
WASHER LG WT7800CW "Upon removing old user interface assembly the new part is not the same as the old. Took pics, took pic of part number directly off board and looked up via DAP and put that number in. Will return other part.; ordrng 1 EBR85755505 (Pcb assembly pic off actual board)"
Kevin M.
REFRIGERATOR FRIGIDAIRE DFHS2313MFKA DISP is inter kicking in & out; ordrng 1 242083003 (Disp) and 1 242053503 (Cont brd) and 1 241946813 (Module)
Brad A.
DISHWASHER WHIRLPOOL DU840CWDB3 "100 deductible collectedFound unit leaking from seal from motor, ordered motor assembly and seals. Located in the kitchen, manufactured 2005.; rqstng P&A on 1 W10247394 (Pump assembly) and 1 WP3369037 (Grommet) and 1 3400959 (Clamp) and 1 3369038 (Washer)"
Brad A.
WASHER WHIRLPOOL WTW8500DC0 "Found control not responding properly, found gearcase making noise and washplate stripped. Ordered gearcase, washplate, and control. Located in the laundry room, manufactured 2016.; rqstng P&A on 1 W10811956 (Gearcase) and 1 W10752283 (Washplate) and 1 W10812418 (Control)"
Brad A.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Found ice will not dispense properly, ordered auger motor and ice container. Located in the kitchen, manufactured 2009.; rqstng P&A on 1 W11202789 (Auger motor) and 1 W11244434 (Ice container)"
Brad A.
WASHER WHIRLPOOL WTW6200VW0 "Found wash tub seized to drive shaft, need new outer tub and wash tub. Located in the laundry room, manufactured 2010. Collected 75.00 deductible.; rqstng P&A on 1 W10321522 (Tub) and 1 W10128830 (Outer tub with drive shaft)"
Brad A.
DISHWASHER FRIGIDAIRE FGID2479SF0A "Found touch pad not responding properly, ordered new console with touchpad. Located in the kitchen, manufactured 3/2018.; rqstng P&A on 1 117512430 (Control panel)"
Tim R.
WASHER SAMSUNG WF45K6500AW/A2 Installed parts. Washer fired up and started to run through the cycle and then completely shut down. Unit shut down as soon as it started to spin. Potentially needs a new motor assembly and possibly a wiring harness. Customer does not want to continue with the repair.
Tim R.
REFRIGERATOR FRIGIDAIRE LGUB2642LF2 Checked unit over found that the unit was not going in the defrost. Unit needs a new main control and defrost thermostat. Refrigerator section was all taken apart by customer. Pictures are attached. Customer wants to think about repair
Tim R.
REFRIGERATOR KITCHEN AID KFIS27CXMS5 Checked unit over found that the icemaker was leaking. Needs new icemaker assembly. Customer will be out of town for 8 weeks and will decide on the repair when he comes home
Tim R.
DISHWASHER GE CDT845P3N1D1 Fixed door latch. Checks ok
Tim R.
DISHWASHER SAMSUNG DW80K7050US Removed dishwasher and replaced drain hose and mounting bracket. Tested unit checks OK
Tim R.
REFRIGERATOR GE PFSS9PKYASS Cleared frozen drain and installed heater. Replaced icemaker due to heater shorted out. Checks ok; used 1 DA97-07365G (ICE MAKER) from stock
Tim R.
REFRIGERATOR FRIGIDAIRE FFFU20F2VW0 Fixed reed switch. Checks ok
Tim R.
UPRIGHT / CHEST FRIGIDAIRE FFFU20F2VW0 Adjusted switch at the bottom of the door as far out as possible so that would make better contact with the magnet on the door. Tested the unit several times and every time the door closed the light went off. Checks OK if it does continue to act up we will need to replace the reed switch on the bottom of the unit
Tim R.
DRYER SAMSUNG DV45H7000EW/A2 Removed and greased rollers. Replaced melted idler. Reassembled unit checked OK; used 1 DC93-00634A (IDLER PULLEY) from stock
Tim R.
RANGE - ELECTRIC FRIGIDAIRE PLES399ECC Replaced oven sensor. Checks ok
Steve M.
REFRIGERATOR SAMSUNG RF26J7500SR/AA Installed new icemaker and auger with updated control board. Silicone ice room and adjusted waterline. Installed cooling loop clips; used 1 DA97-12540g (Auger) from stock
Steve M.
REFRIGERATOR AMANA ART318FFDW03 Installed new main control and new thermistor.
Steve M.
REFRIGERATOR FRIGIDAIRE LGUI2149LR0 Freezer too full not cooling properly. Saved estimate
Steve M.
WASHER LG WM3370HWA LE error code. Motor winding check ok. Replaced hall sensor. Washer running ok; used 1 6501kw2002a (Hall sensor) from stock
Steve M.
DISHWASHER WHIRLPOOL WDT780SAEM1 Unit not washing properly . Heater error due to old pump being replaced without diag sequence ran to eliminate code not allowing heat to activate.
Steve M.
RANGE FRIGIDAIRE FGF335CGTG Install new bake igniter and oven thermostat
Steve M.
REFRIGERATOR FRIGIDAIRE PLHS267ZDB6 Installed new fan motor. No further repairs.
Steve G.
DISHWASHER SAMSUNG DW80K5050US/AA 02 Install new water valve case break lower spray arm top seal cycled unit test OK
Steve G.
HOME LAUNDRY - E ELECTROLUX EFLS627UTT0 ray techline Explain the customers issues. He states that at this current time they know they leak a little but engineering does not have a solid solution for the leaking at this time. Tech did advise customer.
Steve G.
DRYER SAMSUNG DV42H5000EW/A2 Customer needs main board. He is repairing himself.
Steve G.
WASHER MAYTAG MVWB700BW0 Unit is not washing. Customer needs main board and lock assy. Customer is not going to repair.
Steve G.
DISHWASHER - BUI GENERAL ELECTRIC PD1715SYN2FS Unit will not start up. Found loose wire to the lock assy. Reseated. Cycled.
Steve G.
RANGE SAMSUNG NE59J7850WS/AA Installed new display. Cycled. Test ok.
Steve G.
WASHER GENERAL ELECTRIC GFW550SSN0WW Install new belt cycled unit test OK
Shawn H.
REFRIGERATOR LG LMXS30776D/01 Installed all provided parts and ran unit to test. UI works as it should and ice maker is cycling fine. All ok.
Shawn H.
MICROWAVE SAMSUNG ME16K3000AS/AA Installed all provided parts and ran to test. Unit is heating nicely and consistently. All ok.
Shawn H.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Installed all provided parts and ran to test. All ok. Ice maker cycles as it should.
Shaun S.
RANGE WHIRLPOOL WFG361LV02 "Upon arrival,found that unit is in need of new eoc board gave customer est for repair, declines at the time"
sam.robertson@authorizedco.com
RANGE FRIGIDAIRE FCRC3012ABB "Inspected the unit and found all four burners heating to the correct temp. Burners are direct heating elements and have no cover over the element. It is normal for the element to smoke for a few seconds when activated, this is just the element burning off dust and other things on the element. This is normal for the design. Ran a test bake cycle for the oven at 350 and the unit heated without issue. The left portion of the heating element was brighter in color than the right side but the unit heated evenly and without any issues. All checks ok"
Shaun S.
REFRIGERATOR SAMSUNG RF24R7201S "Removed and replaced imk on unit, board and drain tube, also adjusted water line unit checks ok upon techs departure"
sam.robertson@authorizedco.com
DISHWASHER SAMSUNG DW80M2020US Called customer multiple times they did not answer. Sent a message to the customer with instructions. Soap dispenser door inconsistently opening due to gunk and food built up on the inside of the unit. I advise the customer that it Will take up to 45 days while using the Affresh cleaning tablets before the dispenser door opens consistently. I recommended the customer drop the detergent tablets in the bottom of the dishwasher tub until the dispenser door starts to open consistently.
sam.robertson@authorizedco.com
LAUNDRY CENTER GE GUD27ESSJ0WW Inspected the unit and found the gearcase leaking oil on the underside of the unit. Provided info to the customer about the repair and the possible future issues. Customer declined any repair.
sam.robertson@authorizedco.com
REFRIGERATOR FRIGIDAIRE LFHG2251TF3 Inspected the unit and found the fresh food section at an average of 37 degrees in the top shelf and between 10-15 degrees under the crisper drawer. Found the water line to the freezer frozen at the crisper drawer section. Removed the water line and cleared the ice. Showed the blockage to the customer. Reinserted the water line and connected it back to the water valve. The freezer fan was on but could not hear the dampener door opening/closing when the doors were opened/closed. Called tech line and they advised there has to be an issue with the control board and thermistor readings. Customer will contact us if they wish to repair the unit.
sam.robertson@authorizedco.com
MICROWAVE OVEN LG LMV1762ST/01 Inspected unit and found the plate and ring completely melted in roughly a 1 to 2 inch diameter area. This has also caused damage to the bottom of the microwave. Advise the customer we would send this information over to LG and to expect a call from LG. The damage done is not repairable. Called LG and spoke with Jan and advised them of the issues. They stated the damage is not considered normal wear and tear and is not covered under the warranty coverage. Called the customer back and advised him of the information from LG.
sam.robertson@authorizedco.com
WASHER SAMSUNG WF42H5200AF/A2 01 Found the hot water valve turned off. Disconnected the valve for the dryer steam due to it leaking and ran the new line from the washer to the house hook up. Ran a test cycle on hot and the unit filled without issue and no error codes. All checks ok.
sam.robertson@authorizedco.com
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 No leaks since last visit. No condensation around the filter. Reinstalled filter housing shield and light shield in the fresh food section. I advise the customer to monitor the unit and if it starts leaking again to reach out to whirlpool directly for assistance. At this time the tech cannot find any other issues or get the unit to leak.
Kevin S.
REFRIGERATOR SAMSUNG RF28R7201SR/AA Changed out icemaker cooling fan and main board. Unit checks ok
Kevin S.
COOKTOP FRIGIDAIRE FEC32S6ABF Replaced burner switch. Unit checks ok.
Kevin M.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Defrosted ff EVAP coil and installed fan motor with sensors and checks ok
Kevin S.
DISHWASHER GE GPT225SGL0WW "Replaced drain pump, had unit fill, wash and canceled and drain. Unit checks ok."
Kevin M.
REFRIGERATOR GE ESS25XGMCWW Cleared out defrost drain and checks
Kevin M.
REFRIGERATOR FRIGIDAIRE LFHT1831QF2 Sealed liner near cabinet used silicone.
Kevin M.
REFRIGERATOR FRIGIDAIRE LFTR2021TFA No repair.
Kevin M.
REFRIGERATOR WHIRLPOOL UNIT Unit is running properly at this time went over with cust what the possibilities could so just charged customer a service call
Kevin M.
RESIDENTIAL REFR WHIRLPOOL MFF2258FEZ01 Installed new door gasket and checks ok
Brad A.
RANGE WHIRLPOOL WFE515S0EW1 "Found terminal block melted, the cord was damaged, needs new block and cord. Customer considering repair."
Brad A.
DRYER WHIRLPOOL MEDC215EW1 "Installed new door seal, unit checks ok."
Tim R.
DISHWASHER FRIGIDAIRE FFCD2413US2A Need wash motor. ; ordrng 1 5304519906 (MOTOR)
Tim R.
DISHWASHER FRIGIDAIRE FFCD2413US2A Needs wash motor; ordrng 1 5304519906 (MOTOR)
Steve M.
REFRIGERATOR FRIGIDAIRE LFSS2612TP5 Refrigerator not cooling due to faulty compressor. Unit keeps tripping overload shutting off. Only runs for 15 seconds pulling 11.8 amps. Compressor needs replaced ; O-emld tckt
Tim R.
REFRIGERATOR FRIGIDAIRE FFTR1814TBB Unit needs freezer door seal.; ordrng 1 242193209 (gasket-frzr door)
Steve M.
REFRIG/SIDE-BY-S KITCHEN AID KRSC503ESS0 Icemaker is not functioning properly only works when you flip the switch off and back on. Need new cycling switch; ordrd 1 W10918003 (Switch)
Steve G.
MICROWAVE SAMSUNG ME21M706BAG/AA "Load test several times and unit did not heat up. ; ordrng 1 1111pw (Magtube), rqstng P&A on 1 2222 (Door switch) and 2 3333 (Door switch)s and 1 4444 (Door switch holder) and 1 5555 (Transformer), states that autho needed"
Steve G.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA 10 Spoke to customer she described the issue pre-order ice container assembly; saved tckt
Steve G.
MICROWAVE SAMSUNG n/a Unit will count down and sometimes keep running. ; rqstng P&A on 1 1111 (Door switch) and 2 2222 (Door switches)s and 1 3333 (Switch holder) and 1 5555 (Main control board with panel)
Shawn H.
DISHWASHER GE GSDL112F01BB Installed new pump assembly and ran unit to test. No more leaks from machine. Machine did have a lot of suds when running. Advised customer to clear suds and run vinegar to help clean. All ok. ; saved tckt
Shawn H.
RANGE JENN AIR JGD8348CDP Unit is 13 years old in kitchen. Upon arrival customer stated that rear burners wont ignite. Found voltage to strikers but no strike. Unit needs igniters and harness for back burners. ; rqstng P&A on 3 74004053 (Igniter)s and 3 74005890 (Harness)s
Shawn H.
DISHWASHER LG LDF7551ST Forced unit into drain to test. Unit is draining very slow again. Removed drain hose to inspect for blockages. None found but cannot move much air through hose. Hose has a blockage. Unit needs drain hose. ; ordrng 1 AEM69493808 (Drain hose)
Shaun S.
RANGE KENMORE 790.974598 Found that unit needs both left front and left rear burner switches ; ordrng 1 Fr316436000 and 1 Fr316436001
Shaun S.
DISHWASHER GE GDT655SMJ2ES Needs additional part for repair ; ordrng 1 WD12X21322
sam.robertson@authorizedco.com
RANGE LG LTE4815ST/00 Wrong part. Ordering correct element. ; rqstng P&A on 1 111111 (Upper broil element)
sam.robertson@authorizedco.com
MICROWAVE GENERAL ELECTRIC JVM1540DN1BB Inspected the unit and found a loose ribbon harness to the control board. Made adjustments. All checks ok. Ran 2 test cycle and the unit heated properly and without any other issues. ; rqstng P&A on 1 WB27X10934 (Smart control board) and 1 WB56X10823 (Control panel black)
Kevin S.
MICROWAVE GE PVM1790DR1WW "Found latch is broken, no spring tension. Unplugged unit to prevent light from burning out. Ordering latch and spring. Called Dennis from Leis realty collected payment in full.; ordrng 1 WB10X21098 (Latch) and 1 WB09X10017 (Spring)"
Brad A.
DISHWASHER BOSCH SHE3AR76UC/22 Found wash motor not pumping with proper voltage applied. Ordered wash pump.; rqstng P&A on 1 Unknown (Wash motor)
Brad A.
WASHER WHIRLPOOL WTW8900BC0 "Found outer tub was defective, there is a hole in the tub. Ordered new outer tub; ordrng 1 W10381077(PW) (Tub-outer)"
Brad A.
WASHER GE GTW460ASJ9WW "Found control not responding properly, ordered control.; rqstng P&A on 1 Wh22x29556 (Control board)"
Tim R.
RANGE LG LRE3193ST Replaced fan assembly. Checks ok.
Tim R.
WASHER LG WT5680HVA Replaced hose to drain pump. Checks ok
Tim R.
DISHWASHER MAYTAG MDB8959SBS2 Replace parts listed. Checks ok
Tim R.
REFRIGERATOR SAMSUNG RF18HFENBSR Adjusted door mullion. Checks ok
Tim R.
DISHWASHER BOSCH SHEM3AY56N/01 Cleared drain and hose were all clear. Couldnt get unit to error. If unit acts up again we are just talking with Lowes about a second opinion.
Tim R.
DRYER WHIRLPOOL WED4815EW1 Replaced belt and greased rollers. Checks ok
Tim R.
REFRIGERATOR WHIRLPOOL WRX986SIHV00 Replaced light. Checks ok; used 2 W10695459 (MODULE) from stock
Tim R.
DISHWASHER FRIGIDAIRE FGID2466QF6A Instructed customer on usage and cleaning.
Tim R.
DRYER WHIRLPOOL WED8500DC1 Checked unit over found no issues. Functioning normal.
Steve M.
DRYER MAYTAG MEDB855DC4 Found a loose drums to contact side of cabinet. Secured all components to secure drum. Dryer is operating properly
Steve M.
DRYER SAMSUNG DV56H9100EG/A2 Replaced drum support roller and cleaned the other five rollers free of hair; used 1 DC97-16782A (Drum roller) from stock
Steve M.
DRYER SAMSUNG DVE52M7750V/A3 Installed new screws to hold dryer drum baffles In place
Steve M.
DRYER SPEED QUEEN ADEE8RGS173TW01 Maintenance check on belt and rollers also inspected and monitored heating element cycling temperatures. Everything checks out OK at this time. only recommendation is to ensure that the dryer vent hose on this unit is not smashed up against the back of the dryer causing excessive heat buildup.
Steve M.
UPRIGHT / CHEST FRIGIDAIRE LFFH20F3QWC Unit not cooling due to faulty thermostat. Replaced thermostat; used 1 5304513033 (Thermostat) from stock
Steve M.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Freezer evap drain is clogged and needs cleaned out. Not allowing defrost water to drain to the condensation pan. Also recommended replacement of icemaker due to slow production ; used 1 4317943 (Icemaker) from stock
Steve G.
WASHER SAMSUNG WF45M5500AZ/A5 Unit is not spinning out.
Steve G.
MICROWAVE GE JNM7196SK4SS Customer states that the unit is making a grinding noise and both sides of the unit got hot. Don techline, Did a load test with a potato and the sides did get warm. Not able to get the unit to make the noise that the customer had a recording of. Per techline the unit getting warm on the sides is normal for longer cooking items.
Kevin S.
WASHER LG WM8100HVA "Upon arrival customer had a large load of blankets washing ready to spin out. Unit was a bit noisy and vibrated a bit in the early stages, that seemed to level out. Could not duplicate the noise or smell at the time. Customer claims she could smell an odor from the unit, but did not smell it this time. They will continue to monitor with video recordings. I took some recordings myself."
Kevin S.
MICROWAVE GE PVM9005EJ2ES "Removed unit, found fuse open again, checked all door switches ok. Called GE techline, everything checks out. Suspect possibly someone opening door or monitor switch tripping while running. Discussed details with husband. Unit checks ok."
Shawn H.
DISHWASHER BOSCH SHPM65Z52N/01 Upon arrival customer stated that threads where damaged on inlet valve and unit leaks. Checked unit and found threads damaged but not beyond repair. Cleaned up threads and got fitting to seat fully and not leak. Ran unit to test. Unit is leaking from valve still but not from fitting. No signs of damage to valve other than threads. Replaced from from ASI stock and ran to test. All ok. No more leaks.
Shawn H.
REFRIGERATOR LG LSXS26366S/02 Installed new ice maker and cycled to test. All ok.
Shaun S.
REFRIGERATOR KITCHEN AID KSRG25F8VMS02 Replaced imk on unit
Kevin M.
REFRIGERATOR FRIGIDAIRE FFSS2614QP0 Checked temps and icemaker unit checks ok and not making any noise at this time
Shaun S.
MICROWAVE WHIRLPOOL GMH6185XVS-2 Removed and replaced mag tube and diode
sam.robertson@authorizedco.com
OVEN SAMSUNG NE58095DW5 "Inspected the unit and ran a bake test cycle to 350°. The unit heated properly without any issues. Unit functioning properly, all checks OK"
sam.robertson@authorizedco.com
REFRIGERATOR KENMORE 79575552401 Inspected the unit and found ice built up in the freezer section. The drain line clogged. Provided quote for repair and the customer declined repair due to the age of the unit.
Brad A.
REFRIGERATOR FRIGIDAIRE FFTR2021TB5 "Installed new heater and thermostat, unit checks ok."
sam.robertson@authorizedco.com
DISHWASHER BOSCH SHEM63W55N/13 Installed control panel cover assembly. All checks OK
sam.robertson@authorizedco.com
DISHWASHER GE GDT695SMJES Inspected unit and found the breaker kept flipping off even before I attempted to run a test cycle. Inspected the underside of the unit and found an extra ground wire not connected. Remove the ground wire and flip the breaker back on but the breaker continue to flip. I advise the customer to have a certified electrician come out and inspect the breaker along with the outlet and the connections to the dishwasher.
Kevin S.
OVEN ELECTROLUX EW30EW55GS7 "Per frigidaire tech sheet the F14 error is a communication error between display and touch panel. Says to check 2 ribbon cables, removed out unit part way to check all connections, are good. Installed everything and tested again, so far so good. If issue persists tech sheet says to replace touch pad first then control."
Kevin S.
REFRIGERATOR FRIGIDAIRE FFTR2021TW5 "Checked temps in freezer and frig read 2F and 37F. Unit was in defrost mode, manually cycled unit, compressor and evap fan on and cooling. No issues, gave customer tips to look out for."
Tim R.
OVEN WHIRLPOOL RBD245PDB15 "Checked unit over found shorted control and touchpad. Parts are NLA. Unit 25 years old in kitchen.; rqstng P&A on 1 8300427(NLA) (switch,membrane assy) and 1 W10438751(NLA) (CONTROL )"