We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Greenville, OH 45331
Kellen
Job Details:
09/18/2023
Installed parts. Ran a test cycle. All checks ok
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Greenville, OH 45331
Kellen
Job Details:
09/18/2023
Inspected the unit and found a cat toy lodged in the pulley/motor assembly. Removed toy. Ran a test cycle. All checks ok
We serviced a
SAMSUNG RANGE
Model NE59M4320SS/AA
Near Greenville, OH 45331
Kellen
Job Details:
09/18/2023
Installed parts. Ran a test cycle. All checks ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Clayton, OH 45315
Kellen
Job Details:
09/18/2023
Inspected the unit and found a failed rack adjuster. Replaced rack adjuster with truck stuck. All checks OK; used 1 W10712395 (Rack adjuster) from stock
We serviced a
MAYTAG WASHER
Model MEDC215EW
Near Vandalia, OH 45377
Kellen
Job Details:
09/18/2023
Inspected the unit and found a failed fuse kit. Replaced fuse with truck stuck. Ran a test cycle. All checks OK ; used 1 279816 (Fuse) from stock
We serviced a
KITCHEN AID DISHWASHER
Model KDPM604KFS2
Near Troy, OH 45373
Kellen
Job Details:
09/18/2023
Installed door. All checks OK
We serviced a
SAMSUNG HOME LAUNDRY - E
Model WA55A7700AV/US
Near West Chester Township, OH 45069
Shawn H
Job Details:
09/18/2023
Customer states that unit is barely filling with water. Ran diagnostics cycle with no issues. Checked for error codes. Found unbalanced codes. Put unit into deep fill rinse/spin cycle to test. Unit filled fine in that setting. Added comforter and ran deep wash. Unit did not fill to an appropriate level. Control board has a software that is not allowing to since the load properly unit needs control. Need pressure switch on hand as well.; ordrng 1 DC96-01703N (Pressure switch) and 1 DC92-02965A (Main PCB)
We serviced a
WHIRLPOOL RESIDENTIAL REFR
Model WRS555SIHZ00
Near Maineville, OH 45039
Shawn H
Job Details:
09/18/2023
Customer states that ice maker intermittently works. No water or ice in the tray currently. Lots of frost build up in the ice bucket. Thawed frost from bucket. Removed ice maker shroud and found the fill tube frozen. Fill tube heater is testing open. Forced ice maker to cycle and fill. Water valve comes on but no water flow. Unit needs freezer door assembly. Fill tube heater is only available with the door assembly. ; ordrng 1 LW11026425 (Freezer door)
We serviced a
FRIGIDAIRE RANGE
Model GCWD3067ADB
Near Maineville, OH 45039
Shawn H
Job Details:
09/18/2023
Installed new parts. All checks ok.
We serviced a
FRIGIDAIRE WASHER
Model 30 PLUS YEARS OLD
Near Dayton, OH 45415
Tim
Job Details:
09/18/2023
Checked unit over found that the timer would not advance in the spin cycle. Unit needs new timer. Unit also was extremely loud when spinning. Unit needs a new transmission. Unit is 25 to 30 years old located in the laundry room. Model and serial tag is gone. Pictures are attached.; rqstng P&A on 1 #### (Timer) and 1 #### (Transmission)
We serviced a
GENERAL ELECTRIC MICROWAVE
Model JVM3160DF8WW
Near Mechanicsburg, OH 43044
Ron M.
Job Details:
09/18/2023
"Ran tests found unit not heating, found magnatron shorted out causing no heat; ordrng 1 WB49X45009 (Magnatron) and 1 WB27X35382 (Diode) and 1 WB27X11011 (Capacitor)"
We serviced a
FRIGIDAIRE WALL OVEN COMBO
Model GCWM2767ADE
Near Dayton, OH 45459
Sam
Job Details:
09/18/2023
Inspected unit and found a knocking noise in the microwave fans would run. Ordering parts.; ordrng 1 A18653201 (Cooling fan) and 1 555027103 (Motor)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRFC2353AF0
Near Middletown, OH 45044
Sam
Job Details:
09/18/2023
"Spoke with with customer, ordering part.; ordrng 1 Xxxxx (Freezer door gasket)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814LMH
Near Miamisburg, OH 45458
Sam
Job Details:
09/18/2023
Ordering parts.
We serviced a
LG RESIDENTIAL REFR
Model LFXS26596S/10
Near Middletown, OH 45042
Shawn H
Job Details:
09/18/2023
"Customer states that unit is very slow to dispense crushed ice. Inspected the unit and found no loose connections or visual abnormalities. LG has to service bulletins in regards to dispenser issues. Auger motor can become noisy and bind up due to a lack of grease. Also can intermittently short out from water leakage, causing it not to dispense slowly. Unit will need auger motor assembly and dispenser assembly.; ordrng 1 ACQ88651568 (Dispenser cover) and 1 6600JB3001C (Micro switch) and 1 ACZ74010502 (Dispenser assembly) and 1 MBL66018102 (Seal)"
We serviced a
SAMSUNG RANGE
Model FTQ387LWGX
Near Fairborn, OH 45324
Tim
Job Details:
09/15/2023
Replaced burner checks ok
We serviced a
SAMSUNG REFRIGERATOR
Model RSG257AARS/XAA
Near Fairborn, OH 45324
Tim
Job Details:
09/15/2023
Replaced parts listed checks ok
We serviced a
BOSCH DISHWASHER
Model SHPM78W55N/10
Near Fairborn, OH 45324
Tim
Job Details:
09/15/2023
Replaced shorted wash motor checks ok
We serviced a
SAMSUNG WASHER
Model WF45H6300aw/a2
Near Xenia, OH 45385
Tim
Job Details:
09/15/2023
Checked unit over found that the unit had a short in the main control board. Customer does not want to continue with repair.
We serviced a
LG WASHER-DRYER COM
Model WKEX200HRA
Near Beavercreek, OH 45430
Tim
Job Details:
09/15/2023
Installed door boot and door spring properly. Checks OK
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814WW5
Near Dayton, OH 45420
Tim
Job Details:
09/15/2023
Icemaker was not locked in place. Causing it to leak. Installed icemaker properly and cycled. Checks OK.
We serviced a
GE DRYER
Model GUV27ESSM1WW
Near Dayton, OH 45402
Tim
Job Details:
09/15/2023
Insatlled parts listed, all checked good
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRFS2823AD3
Near Dayton, OH 45406
Tim
Job Details:
09/15/2023
Installed parts listed, all checked good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM03
Near Dayton, OH 45415
Tim
Job Details:
09/15/2023
Installed parts listed, all checked good
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRFS2853AF4
Near Dayton, OH 45426
Tim
Job Details:
09/15/2023
Adjusted left hand side refrigerator door. Unit checks OK
We serviced a
HOTPOINT DRYER
Model HTDP120ED0WW
Near Englewood, OH 45322
Tim
Job Details:
09/15/2023
Reinstalled timer and installed knob.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1835VW6
Near Dayton, OH 45424
Tim
Job Details:
09/15/2023
Adjusted freezer fan. Unit checks OK
We serviced a
SAMSUNG REFRIGERATOR
Model RS217ACRS
Near Dayton, OH 45424
Tim
Job Details:
09/15/2023
"Checked unit over, found that the unit was not going to defrost properly went into diagnostics and changed unit into eight hour defrost. Cleared out freezer drain and installed heater wire. Instructed Customer to defrost the unit for a minimum of two days because of the amount of ice buildup. Checks OK"
We serviced a
FRIGIDAIRE DISHWASHER
Model LFID2459VF1A
Near Dayton, OH 45424
Tim
Job Details:
09/15/2023
Checked unit over found with unit was leaking from the drain line. Replaced drain line. Ran unit through a test cycle and drain line is not leaking. Unit is still leaking water from the back right hand corner coming out of the seam with the time has been welded. Unit is leaking from the tub. This is not a replaceable part. Spoke with Home Buyers and they're putting the unit into options.
We serviced a
KITCHEN AID RANGE
Model KDRS467VSS05
Near Waynesville, OH 45068
Sam
Job Details:
09/15/2023
Installed parts. All checks ok.
We serviced a
GE REFRIGERATOR
Model GZS22IYNXHFS
Near Springfield, OH 45506
Shawn H
Job Details:
09/15/2023
Customer states that unit is making a buzz/vibration noise from the rear. When they place their hand on the compartment cover the noise goes away. Inspected compartment area and found the process stub of the filter drier vibrating against the cover. Gently moved refrigerant lines away from the cover. Insulated with foam tape to prevent noise. All ok. Unit is less than a year old. Have picture of receipt.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ01
Near Springfield, OH 45503
Shawn H
Job Details:
09/15/2023
Installed new display and verified correct operation. All ok.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRFS2823AD1
Near Springfield, OH 45503
Shawn H
Job Details:
09/15/2023
Installed new icemaker in verified correct/quiet operation. All OK.
We serviced a
FRIGIDAIRE DRYER
Model GLER341AS1
Near Springfield, OH 45505
Shawn H
Job Details:
09/15/2023
Customer states that the dryer is making an intermittent squeal noise. Unit is heating and tumbling. Ran to test and could not duplicate concern of squealing noise. Drum is tight and has no excessive play. Advised customer that when the noise reoccurs to record a video.
We serviced a
THERMADOR REFRIGERATOR
Model KBUDT4255E/05
Near Springfield, OH 45503
Shawn H
Job Details:
09/15/2023
"Customer states that unit isnt cooling in either section. Temps in the 60s. Evaporator fan, and condenser fan are running. Compressor is not running. Forced compressor on in test mode and it will not run. Windings test good. The inverter LED is flashing 3 times. This is an inverter fault. Both supply and communication voltage are present at the inverter. Unit needs inverter. Installed fill tube while there."
We serviced a
LG REFRIGERATOR
Model LRFXS2503D/01
Near Springfield, OH 45503
Shawn H
Job Details:
09/15/2023
Installed parts listed, all checked good
We serviced a
SAMSUNG REFRIGERATOR
Model RF267AERS
Near Dayton, OH 45449
Sam
Job Details:
09/15/2023
"Inspected the unit and found the unit not running in defrost cycle. Provided estimate to reset the unit to kick it out of the cycle. Customer approved, reset the unit and cleared error codes and then to defrost the unit. All checks ok."
We serviced a
KENMORE DRYER
Model 110.60922990
Near Dayton, OH 45458
Sam
Job Details:
09/15/2023
Installed parts listed, all checked good
We serviced a
LG DRYER - ELECTRIC
Model DLE7400WE.ABWEEUS
Near Dayton, OH 45458
Sam
Job Details:
09/15/2023
Customer is having a D 80 error code since purchased. Disassembled the unit and found the heating element was installed properly with good airflow to the exterior vent and the filter vent of the unit. Other possible issues for D80 error code is poor air flow to the exterior of the home. Advised the customer to have maintenance come out and clean the line.
We serviced a
GENERAL ELECTRIC DISHWASHER
Model PDT715SYN0FS
Near Dayton, OH 45458
Sam
Job Details:
09/15/2023
"Installed parts and ran a test cycle, all checks ok."
We serviced a
KITCHEN AID RANGE
Model KSDB900ESS0
Near Franklin, OH 45005
Sam
Job Details:
09/15/2023
Inspected the unit and found the control not shutting off the cycle upon completion. Reset the control board and cleared error codes. Advised the customer to monitor the unit over the next week.
We serviced a
SAMSUNG REFRIGERATOR
Model RF27T5201SG/AA
Near Middletown, OH 45042
Sam
Job Details:
09/15/2023
Unit needs a new icemaker and sealed around the ice bin section. Estimate approved. All checks ok; used 1 DA97-15217D (ICE MAKER) from stock
We serviced a
GE REFRIGERATOR
Model PSHS6TGXBDSS
Near Middletown, OH 45042
Sam
Job Details:
09/15/2023
"Inspected the unit and found it stuck in turbo cooling and not activating the defrost cycle, reset the main control board and advised the customer to defrost the unit for 48 hours. Once they turn the unit back on they should get temps returning to normal."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Lebanon, OH 45036
Sam
Job Details:
09/15/2023
"Inspected the unit and found no voltage to the display board. Reset the breaker. Attempted to enter diagnostics and it would not respond. Remove the bottom kickplate and found a loose connection. Display now has power, ran a diagnostics test cycle and found no other issues. All checks OK."
We serviced a
KITCHEN AID DISHWASHER
Model KDFM404KBS0
Near New Paris, OH 45347
Kellen
Job Details:
09/15/2023
Installed Parts. Ran a test cycle. All checks OK
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRSS2652AF
Near Greenville, OH 45331
Kellen
Job Details:
09/15/2023
Inspected the unit and found that the hinge cap was on too tight. Loosened the hinge cab. All checks OK
We serviced a
GE REFRIGERATOR
Model GFD28GELEDS
Near Lakeview, OH 43331
Ron M.
Job Details:
09/15/2023
"Upon arrival unit running and cooling fine at this point no errors stored ran tests with Newfie found no error codes all functions working at this time temps good no noise , installed firmware update"
We serviced a
GE WASHER-DRYER COM
Model GUD24ESSM1WW
Near Russells Point, OH 43348
Ron M.
Job Details:
09/15/2023
"Ran tests with Newfie found only 1 error code out of balance loads , found issue in outlet loosing connection"
We serviced a
GE RANGE
Model JBS86SP4SS
Near Bellefontaine, OH 43311
Ron M.
Job Details:
09/15/2023
Installed new control board ran bake test both ovens tested good.
We serviced a
FRIGIDAIRE RANGE
Model FGIH3047VFC
Near Zanesfield, OH 43357
Ron M.
Job Details:
09/15/2023
Installed new relay board ran bake test tested good.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS2323ABO
Near Dayton, OH 45415
Sam
Job Details:
09/15/2023
Inspected the unit and found the condenser fan blade had come off the motor. Pulled unit forward and removed the back panel and reinstalled fan blade. Ran the unit for a few minutes and all checks OK.
We serviced a
SAMSUNG REFRIGERATOR
Model RF4287HARS/XAA
Near West Milton, OH 45383
Kellen
Job Details:
09/15/2023
"Inspected the unit and found a failed icemaker, and a clogged drain line in the freezer. Unclogged drain line. Made adjustments to the drain. Replaced icemaker with truck stock. Ran a test cycle. All checks OK ; used 1 DA97-07365G (ICE MAKER) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS26L3AF4
Near Arcanum, OH 45304
Kellen
Job Details:
09/15/2023
Inspected the unit and found that water was spilling over the ice fill tube and gathering on the fan housing causing a loud noise while fan was running. Removed food. Removed evaporator cover. Removed fan. Removed all ice. Made adjustments to the fill tube. Reassembled. All checks OK
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS2323AD4
Near Arcanum, OH 45304
Kellen
Job Details:
09/15/2023
Inspected the unit and found that the air filter light was off. Turned the light on. All checks OK
We serviced a
SAMSUNG DRYER - ELECTRIC
Model DV5471AETXAA
Near West Manchester, OH 45382
Kellen
Job Details:
09/15/2023
Inspected the unit and found a failed heating element. Replaced heating element with truck stock. Ran a test cycle. All checks OK ; used 1 DE486A (ELEMENT) from stock
We serviced a
SAMSUNG REFRIGERATOR
Model RF263TEAESG/AA
Near Eaton, OH 45320
Kellen
Job Details:
09/15/2023
Inspected the unit and found a failed icemaker. Replaced Icemaker with truck stock. Ran a test cycle. All checks OK ; used 1 DA97-15217D (ICE MAKER) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRFS2853AF2
Near Eaton, OH 45320
Kellen
Job Details:
09/15/2023
Inspected the unit and found a crack in the fill tube. Repaired fill tube with tube on truck stock. Ran a test cycle. All checks OK ; used 1 242220119 (FILL TUBE) from stock
We serviced a
KITCHEN AID RANGE
Model KDRP467KSS0
Near Dayton, OH 45420
Tim
Job Details:
09/15/2023
Checked unit over found the unit has a short a control board and a shorted selector. Located in the kitchen. Model tag completely worn off. Pictures attached. Gave info to AHS they're putting into options ; rqstng P&A on 1 ### (Control) and 1 #### (Selector)
We serviced a
GE RANGE
Model PB965YP3FS
Near Rossburg, OH 45362
Amber
Job Details:
09/15/2023
Installed new parts. All checks ok.
We serviced a
LG REFRIGERATOR
Model LFXS26596S/00
Near Bradford, OH 45308
Kellen
Job Details:
09/15/2023
Inspected the unit and found everything functioning as it should upon arrival. All checks OK
We serviced a
LG MICROWAVE
Model LMV1831ST
Near Miamisburg, OH 45342
Sam
Job Details:
09/15/2023
Spoke with customer about the unit and the LED lights on the display are flashing and going out. Pre-ordering parts.; ordrng 1 Xxxxxx (Display led panel)
We serviced a
BOSCH RANGE
Model HIIP056U/04
Near Woodbourne-Hyde Park, OH 45459
Sam
Job Details:
09/15/2023
Inspected the unit and found the oven door hinge is damaged. Ordering parts; ordrng 2 10021345 (Door hinge)s
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814WW
Near Middletown, OH 45042
Sam
Job Details:
09/15/2023
Installed parts listed, all checked good
We serviced a
GE REFRIGERATOR
Model PVD28BYNCFS
Near Mason, OH 45040
Sam
Job Details:
09/15/2023
Inspected the unit and found the Icemaker with a knocking sound during harvesting. Also found water on the floor when the refrigerator was pulled out away from the wall. Found damage to the customers floor and found one of the two drain tubes for the defrost cycles missing. Photos attached of damaged floor and secondary missing drain tube area. Currently when the unit cycles through a defrost the left rear drain hole dumps water on the floor instead of the drain pan. Ordering parts. ; ordrng 1 WR01X28429 (Drain tube) and 1 WR30X38005 (Icemaker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM00
Near Springfield, OH 45502
Shawn H
Job Details:
09/15/2023
"Unit is 10 years old in the kitchen. Customer states that the freezer section is frosting up. Freezer and fresh food section have signs of condensation build up. Fresh food door gaskets are torn and mullion is damaged. Mullion is getting proper voltage in test mode. Spring is broken and not letting it seal well. Housing that mullion slides into is also broken. Both fresh food door gaskets are torn. All these combined are allowing excessive moisture in. Moisture freezes up the evaporator fan causing the unit to cool poorly. Unit needs doors w/gaskets, mullion, and housing. ; ordrng 1 W10453580 (Housing) and 1 W10624450 (Mullion) and 1 LW10406934 (Dispenser door) and 1 LW10413519 (Door right)"
We serviced a
LG REFRIGERATOR
Model LRSOS2706S/00
Near Springfield, OH 45505
Shawn H
Job Details:
09/15/2023
Customer states that the ice maker stopped making ice and the craft ice maker is extremely noisy when it is harvesting. In door ice maker has ice in it but didnt harvest. Ice maker was turned off at the control. Turned ice maker on and it harvested on its own with no issues. Forced it to harvest again in test mode. It harvest and filled with no issues. Forced craft ice maker to harvest and when it is harvesting the ice maker motor is slipping causing a loud noise. There is a service bulletin for an updated craft ice maker and software update. Bulletin advises that if any problem occurs with the craft ice maker to replace it and update the software. Software can be updated using compressor jig or ThinkQ app. The craft ice maker system has a 3 year parts and labor warranty. ; ordrng 1 AEQ73449910 (Craft ice maker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Springfield, OH 45504
Shawn H
Job Details:
09/15/2023
Customer states that the top corner of the freezer door isnt sealing. Outside air is getting in and frosting up along the top. Gasket isnt torn. No food items are keeping the door open. Cabinet and mullion are square and not bowed. Magnet strip has slid down causing a gap in the upper corner. Door gasket is behind the liner. Ordering door assembly because it comes with the gasket installed. ; ordrng 1 LW11037733 (Door w/gasket)
We serviced a
KENMORE DISHWASHER
Model 665.15898790
Near Xenia, OH 45385
Tim
Job Details:
09/15/2023
Installed parts listed, all checked good
We serviced a
GE RANGE
Model PHB920SJ7SS
Near Eaton, OH 45320
Kellen
Job Details:
09/15/2023
Inspected the unit and found a failed control board. Ordering part. ; ordrng 1 WB27X33128 (Control)
We serviced a
GE MICROWAVE
Model JVM6175YK5FS
Near New Weston, OH 45348
Kellen
Job Details:
09/15/2023
Tech was assigned as a helper;
We serviced a
LG RANGE
Model LRE3194ST/00
Near Bellefontaine, OH 43311
Ron M.
Job Details:
09/15/2023
Installed part listed, all checked good
We serviced a
GE RANGE
Model PHP9036DJ6BB
Near Urbana, OH 43078
Ron M.
Job Details:
09/15/2023
Called tech line ran tests found generator board bad causing breakdown in computer packs; ordrng 1 WB27X42895 (Computer pack) and 1 WB27X42896 (Computer pack)
We serviced a
SPEED QUEEN WASHER
Model AWN63RSN116TW01
Near Versailles, OH 45380
Amber
Job Details:
09/15/2023
Inspected unit and found unit constantly tripping gfi outlet. Ordering part. ; ordrng 1 205402 (Gfi kit)
We serviced a
GE REFRIGERATOR
Model TBX22PAXFRAA
Near Huber Heights, OH 45424
Tim
Job Details:
09/14/2023
Cleaned condenser coils and checked unit over. Checks OK
We serviced a
SAMSUNG REFRIGERATOR
Model RF23J9011SG/AA
Near Dayton, OH 45424
Tim
Job Details:
09/14/2023
Removed and cleared ice build up from ice maker and bucket. Checks ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Dayton, OH 45404
Tim
Job Details:
09/14/2023
Installed parts listed, all checked good
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FG4H2272UF
Near Dayton, OH 45403
Tim
Job Details:
09/14/2023
Checked unit over found wire harness from lower draw to control broken and that is in the cabinet. Not repairable. File#86652789
We serviced a
SAMSUNG REFRIGERATOR
Model RB195BSBB
Near Dayton, OH 45409
Tim
Job Details:
09/14/2023
Replaced lower icemaker and informed the customer they needed to completely defrost refrigerator because of the ice buildup in the refrigeration section. Changed default settings on control board checks OK; used 1 DA97-07603B (ICE MAKER) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1835VW3
Near Dayton, OH 45429
Tim
Job Details:
09/14/2023
Adjusted timer in thermostat. Unit is functioning properly. All noises are normal. Checks OK.
We serviced a
WHIRLPOOL REFRIGERATOR
Model EDSFHEXMQ08
Near Dayton, OH 45420
Tim
Job Details:
09/14/2023
Checked unit over found the fill tube was frozen. Cleared out frozen fill tube. Cycled icemaker. Icemaker cycling good. Checks OK.
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US5A
Near Xenia, OH 45385
Tim
Job Details:
09/14/2023
Reprogrammed unit and instructed customer on usage.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP370PAHW1
Near Dayton, OH 45431
Tim
Job Details:
09/14/2023
"Disassemble drain pump and cleaned out drain pump. Also cleaned out drain hose. Instructed customer to be sure to clean their plates prior to loading the dishwasher."
We serviced a
AMANA DISHWASHER
Model ADB1400AGW3
Near Dayton, OH 45424
Tim
Job Details:
09/14/2023
Reprogrammed control board. Checked dishwasher over could not find any leaks with dishwasher checks OK
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2VHEXVB01
Near Dayton, OH 45424
Tim
Job Details:
09/14/2023
Replaced leaking icemaker and all checked good
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706ESS01
Near Mason, OH 45040
Shawn H
Job Details:
09/14/2023
Customer states that one LED in the ceiling is out and the rest are dim. Removed inoperable LED and found no broken wires. Installed new LED; all LEDs are bright and operating as it should. All ok. ; used 1 W11462342 (LED Module) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET22RKXGN00
Near Mason, OH 45040
Shawn H
Job Details:
09/14/2023
Installed all provided parts and verified door is sealing well. All ok.
We serviced a
WHIRLPOOL RANGE
Model WFE770H0FZ1
Near Lebanon, OH 45036
Shawn H
Job Details:
09/14/2023
"Customer states that the unit got extremely hot and showed an error code. Customer cannot remember the code. Voltage to the unit is correct at 241vac. Bake, broil, and convection elements test good. None shorted to ground/open. Temperature sensors tests good as well. The broil relay on the control was not opening causing it to overheat. Replaced the main control and ran to test. Unit got to 350 in under 15 minutes. Relays shut down and did not overheat. All ok."
We serviced a
FRIGIDAIRE MICROWAVE
Model FFMV1846VSA
Near Lebanon, OH 45036
Shawn H
Job Details:
09/14/2023
"Customer states that the microwave tripped the breaker. Reset the breaker and it tripped right away again. Tried one more time to reset it and it came on and stayed on. When they were running the unit, it started to spark, and then the main panel in the garage started to spark as well. Inspected microwave and found no signs of shorts or sparking. No shorts to ground no broken wires and no damage visible. Outlet the microwave is plugged into is dead and has no voltage to it. Ran extension cord and ran microwave on another outlet to test. Unit is drawing 14, well within spec. Ran several times and I was unable to duplicate concern of tripping breaker or sparking. Advised them the issue is in there electric."
We serviced a
WHIRLPOOL DRYER
Model WED94HEAW1
Near Lebanon, OH 45036
Shawn H
Job Details:
09/14/2023
Installed control and ran to test. Relay is now shutting down properly. Unit is no longer over heating. Control is properly cycling the temperature. All ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Monroe, OH 45050
Shawn H
Job Details:
09/14/2023
Customer states that the upper rack wheel broke off. This is a common issue with this unit. Whirlpool has an update to the adjusters. Replaced rack adjusters with updated kit. Rack is adjusting as it should. All ok.
We serviced a
FRIGIDAIRE DRYER
Model FLXE52RBS9
Near Dayton, OH 45402
Tim
Job Details:
09/14/2023
Checked unit over found unit needs a new drum and a new felt guide. Drum is wearing on frame and causing clothes to get stuck. Sent estimate to Tyrone to be approved. They will inform us if they want to continue with repair.
We serviced a
GE RANGE
Model JBP23DR4BB
Near Dayton, OH 45439
Sam
Job Details:
09/14/2023
"Installed parts, all checks OK"
We serviced a
KENMORE DISHWASHER
Model 665.13549N412
Near Dayton, OH 45440
Sam
Job Details:
09/14/2023
Inspected unit and found a failed wash motor pump and control board. Provided rough estimate to the customer and they declined repair.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRFS2853AF0
Near Mason, OH 45040
Shawn H
Job Details:
09/14/2023
Installed parts listed, all checked good
We serviced a
KITCHEN AID RANGE
Model KECD807XBL01
Near Spring Valley, OH 45370
Sam
Job Details:
09/14/2023
"Inspected the unit and found the top glass cracked, photos taken. All other aspects functioning properly. Provided info to AHS and they declined coverage due to the damaged glass coverage is only under the cosmetic warranty and through the manufacturer, and not a manufacturer defect."
We serviced a
GE MICROWAVE
Model PEB2060SM1SS
Near Washington Township, OH 45458
Sam
Job Details:
09/14/2023
"Inspected the unit and found the magnetron capacitor and transformer had failed in the unit and it would not heat. Anytime you run a cycle you could hear sparking and could smell something burning coming from the unit. The unit is 15 years old and located in the kitchen. Called AHS and advised of issues, unit to be replaced. Auth# 306KLSA"
We serviced a
SAMSUNG DRYER
Model DV42H5000EW/A3
Near Franklin, OH 45005
Sam
Job Details:
09/14/2023
Inspected the unit and found damage to the drum. Photos taken. Made adjustments to the door to make sure its closing properly. Contacted AHS and advised of the issues and the damage. AHS declined coverage due to the damage not being normal wear and tear. AHS advised they would contact the customer. Auth#135VGMA
We serviced a
MAYTAG DRYER
Model MED6630HW1
Near Germantown, OH 45327
Sam
Job Details:
09/14/2023
Inspected the unit and found the vent line blocked and causing the unit to overheat and shut down. Made adjustments to the front door to make sure it closed properly. Advised to have a vent cleaning company out to service and clean the line.
We serviced a
KENMORE REFRIGERATOR
Model 111.75505020
Near Dayton, OH 45439
Sam
Job Details:
09/14/2023
Inspected the unit and found the main control board not responding to information on the display board. The unit would not activate the fan at a lower temperature and would not close the dampener door to the fresh food section when temperatures were adjusted. Advised the customer they are having an issue with the main control board and the first step would be to reprogram the board and completely defrost the unit for 24 hours after reprogramming. Provided an estimate. Approved. Reset and reprogrammed control board. I advised the customer after the defrosting for 24 hours it can take anywhere from 5 to 12 hours to return to normal temperatures.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7351SG/AA
Near Englewood, OH 45322
Kellen
Job Details:
09/14/2023
Inspected the unit and found a failed ice maker. Replaced ice maker with truck stock. Ran a test cycle. All checks ok; used 1 DA97-15217D (ICE MAKER) from stock