Service History 205 - Authorized Service

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRSS2323AS0

Near Centerville, OH 45458

Kevin

Job Details: 12/19/2021

Installed new ice maker, now advancing through a cycle and checks ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Clayton, OH 45315

Kevin

Job Details: 12/19/2021

Unit is working properly at this time.

We serviced a

GE REFRIGERATOR

Model GSS25LGMBBB

Near Dayton, OH 45424

Kevin

Job Details: 12/19/2021

Compressor is making really loud noise but is working not economical to repair

We serviced a

LG REFRIGERATOR

Model LSXS26366D/10

Near Fairborn, OH 45324

Kevin

Job Details: 12/19/2021

Reset ice maker through a cycle and checks ok

We serviced a

SAMSUNG REFRIGERATOR

Model RF28M9580SR/AA 01

Near Liberty Township, OH 45044

Kevin

Job Details: 12/19/2021

Installed parts. All checks OK

We serviced a

KITCHEN AID REFRIGERATOR

Model WRV986FDEM01

Near Dayton, OH 45458

Kevin

Job Details: 12/19/2021

Wiring issue in the cabinet causing unit to shut off and on. Contacting Lowes -John- customer shall get a follow up call from Lowes. Nonrepairable unit

We serviced a

KENMORE WALL OVEN

Model 790.487899

Near Vandalia, OH 45377

Brad Anders

Job Details: 12/19/2021

"Bake element not heating properly, found loose connection at heating element, repaired connection, unit is cycling properly. All operations check ok."

We serviced a

GENERAL ELECTRIC REFRIGERATOR

Model GNE25JSKNFSS

Near Springfield, OH 45504

Brad Anders

Job Details: 12/19/2021

"Found loose connection at heating element, repaired connection, unit checks ok."

We serviced a

LG REFRIGERATOR-SID

Model LSXS26366S/02

Near Jamestown, OH 45335

Kevin

Job Details: 12/19/2021

Installed new ice maker and advanced through a cycle and checks ok

We serviced a

SAMSUNG REFRIGERATOR

Model RF263TEAESG/AA

Near Waynesville, OH 45068

Kevin

Job Details: 12/19/2021

Filter broke due to freezing and thawing. Customer to get new water filter

We serviced a

KITCHEN AID REFRIGERATOR

Model KFXS25RYMS4

Near Greenville, OH 45331

Amber

Job Details: 12/19/2021

Found icemaker full of ice. Attempted to cycle icemaker. Powered motor running but teeth were not moving and harvesting ice. Replaced icemaker. All checks OK

We serviced a

SAMSUNG WASHER

Model DW80R2031UG/AA

Near Xenia, OH 45385

Brad Anders

Job Details: 12/19/2021

"Found control not responding, installed new control. Unit checks ok. Samsung ticket- 4162935148"

We serviced a

WHIRLPOOL RANGE

Model WFE361LVD0

Near Xenia, OH 45385

Brad Anders

Job Details: 12/19/2021

"Found control not responding properly, will not allow bake to be set higher than 275 , giving F2 error, will need main control replaced. Customer does not want to repair unit."

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2KHAXVB01

Near Pleasant Hill, OH 45359

Amber

Job Details: 12/19/2021

Inspected unit and found icemaker not cycling. Attempted to jump the icemaker as well as the water valve. Neither responded. Checked voltage in coming to the icemaker module. Found no voltage. Also found PC receiver board that controls the icemaker blinking red indicating an issue. Informed customer that if the receiver board was not the root cause of the problem the main board was no longer available. Gave quote for receiver board. Customer declined repairs.

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW3

Near West Manchester, OH 45382

Amber

Job Details: 12/19/2021

Inspected unit and found touchpad not properly responding to touching it. Was able to get a cycle started after a minute or so. Quoted customer for the console replacement. Customer declined repairs.

We serviced a

LG DISHWASHER

Model LDT7808BD

Near New Madison, OH 45346

Amber

Job Details: 12/19/2021

Installed new parts. Made sure unit was not leaking from door. All checks ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ02

Near Lebanon, OH 45036

Steve G

Job Details: 12/19/2021

Unit is not cooling at all or working. Shut off breaker and when turned back on unit did start up. ; schdld next appmnt for 12/21 TUE !

We serviced a

MAYTAG WASHER

Model MVWC415EW2

Near Dayton, OH 45426

Tim

Job Details: 12/19/2021

"Checked unit over found that the transmission was completely locked up and had sheared off the motor pulley. Unit needs a new motor, gearcase, agitator and the inner basket. Unit needs additional labor due to being a gearcase job; rqstng P&A on 1 W11454372 (Gearcase) and 1 W10832724 (Motor) and 1 W10846191 (Agitator) and 1 W10521298 (Basket)"

We serviced a

LG RANGE

Model LREL6325F/00

Near Tipp City, OH 45371

Shawn H

Job Details: 12/19/2021

Installed new top and verified operation of burners. New top has a small dent in the front. Did not see when inspecting before installing. Unit needs another top. Box wasnt damaged. ; ordrng 1 AGU76970501 (Glass top)

We serviced a

GE REFRIGERATOR

Model GSS25GSHSS

Near Troy, OH 45373

Shawn H

Job Details: 12/19/2021

Customer states that unit is noisy from the freezer and has frost on the back wall. No frost or noise present currently. Found signs of water leakage from the ice maker. It is currently off because the bucket is full. Cycled ice maker and it did not over fill. It is sitting at an odd angle. Ice maker is tight and mounts are but it is sitting low to the right. Liner has signs of heat in the upper left corner where the ice maker mounts. Liner may be warped letting ice maker sit at an angle. Would like to replace ice maker to see if it sits level then proceed from there. ; ordrng 1 WR30X10093 (Ice maker)

We serviced a

SAMSUNG DISHWASHER

Model DW80J7550UG/AA

Near Troy, OH 45373

Shawn H

Job Details: 12/19/2021

Customer states that unit is doing the exact same thing as last time. Noise is gone from motor. But unit will not start. Inspected and found unit not filling. Getting voltage to valve on line side and on neutral side. Voltage from board is correct. Inspected harness and found harness shorted to ground. Unit needs wiring harness and would like to have water valve on hand in case it is damaged from shorting.; ordrng 1 DD39-00012A (Wiring harness) and 1 DD33-01001A (Valve)

We serviced a

GE REFRIGERATOR

Model CQE28DM5NBS5

Near Washington Township, OH 45458

Kevin

Job Details: 12/19/2021

Found evaporator fan making noise need to order new evaporator fan motor unit is under; ordrng 1 WR60X32071 (Fan) and 1 WR14X32923 (Fan)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW05

Near Middletown, OH 45042

Sam

Job Details: 12/19/2021

Customer complaint that units making different weird noises one of which sounded like water running. Inspected the unit and found good temperatures in the freezer and refrigerator section. Found the fan in the freezer section running without any issues or abnormal sounds. Found the compressor running and compressor fan running without any issues or abnormal sounds. Found gapping between the inner and outer liner in the freezer section. Use food grade sealant to seal up the gapping. Customer also complained of frosting in the freezer section and the only frost we could find was inside containers that were not properly sealed. I advised the customer that this is freezer burn from the package is not being sealed properly. I also advise the customer and the sounds are more likely coming from the compressor and that we could not find any issues with unit at this time and that the water dripping sound is from the defrost cycle and is normal. ; ordrng 1 11111 (Sealant for TS)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFSS2615TS5

Near Springfield, OH 45504

Brad Anders

Job Details: 12/19/2021

"Found fresh food door will not retain door gasket, will need fresh food door, stainless steel.; saved tckt"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1835VB0

Near Springfield, OH 45505

Brad Anders

Job Details: 12/19/2021

"Found unit leaking refrigerant, will need to install dye filter and test unit for leak location. Ordered dye filter.; ordrng 1 Unknown (Dye filter)"

We serviced a

SAMSUNG DISHWASHER

Model DW80N3030US

Near Versailles, OH 45380

Amber

Job Details: 12/19/2021

Inspected unit and found unit running properly. Customer had stated that every so many cycles the drain pump would kick on and suck out all the water and it will stay on even with the door closed and her panel would flashlights and beep at her. This is indicative of a leak and water touching the leak sensor. Found a small leak at the water valve. Ordering parts. ; rqstng P&A on 1 DD82-01588A (Water valve) and 1 DD82-01438A (Inlet water tube)

We serviced a

GE MICROWAVE

Model JVM3160RF5SS

Near Dayton, OH 45424

Brad Anders

Job Details: 12/19/2021

"Found magnetron and transformer overheating, magnetron making loud noise, burning smell during operation. Ordered transformer, magnetron, thermostat, capacitor, and diode. Located in the kitchen, manufactured 4/2018.; rqstng P&A on 1 WB20X10067 (Transformer) and 1 WB27X11214 (Capacitor) and 1 WB26X28935 (Diode) and 1 WB26X23320 (Magnetron) and 1 WB27X11210 (Thermostat), used 1 Unknown (20 amp fuse) from stock"

We serviced a

SAMSUNG DISHWASHER

Model DW80M2020US/AA

Near Dayton, OH 45424

Brad Anders

Job Details: 12/19/2021

"Found dispenser assembly leaking, ordered dispenser.; ordrng 1 DD81-02202A (Dispenser assembly) and 1 Unknown (Tub gasket)"

We serviced a

SPEED QUEEN WASHER

Model AWNE9RSN115TW01

Near Versailles, OH 45380

Amber

Job Details: 12/19/2021

Inspected unit and found the unit still flashing LD even when lid was down. I adjusted the lid switch in the back per the service bulletin. This did not fix the LD issue. Ordering parts. ; rqstng P&A on 1 204696 (Lid switch assembly) and 1 203573 (Lid catch) and 1 203504 (Lid lock) and 1 203664 (Lid lock harness)

We serviced a

GENERAL ELECTRIC RANGE

Model JGBS66REK3SS

Near Versailles, OH 45380

Amber

Job Details: 12/19/2021

"Inspected unit and found when turning on two burners, burners would sputter out as if there was not enough gas. Customer stated they already had a gas company come out and look at their pressure coming into the unit. Ordering regulator valve. ; rqstng P&A on 1 WB21X38549 (Valve control assembly)"

We serviced a

WHIRLPOOL WASHER

Model LBR5232EQ1

Near Dayton, OH 45419

Tim

Job Details: 12/17/2021

Removed screw that had threaded through the inner basket. Checks ok

We serviced a

GE REFRIGERATOR

Model GNE29GSHDSS

Near Dayton, OH 45459

Tim

Job Details: 12/17/2021

Checked unit over found no frost pattern on refrigerator side and no fan running. Replaced fan and reset control. Unit developed good frost pattern and started cooling. Did inform customer they still may need a new control.

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GDF510PGR0BB

Near West Carrollton, OH 45449

Tim

Job Details: 12/17/2021

Adjusted door latch. Checks ok

We serviced a

WHIRLPOOL WASHER

Model WTW4950XW1

Near Kettering, OH 45429

Tim

Job Details: 12/17/2021

Checked unit over found that the unit had two error codes both referring to a shorted main control. Could not cycle unit through diagnostics. Unit would not respond to the start button at all. Needs new control. No repair.

We serviced a

BOSCH DISHWASHER

Model SHP87PW55N/11

Near Fairborn, OH 45324

Tim

Job Details: 12/17/2021

Repaired terminal connection. Checks ok

We serviced a

SAMSUNG DRYER

Model DV45K6500EV/A3

Near Xenia, OH 45385

Tim

Job Details: 12/17/2021

Checked unit over found that the relay was sticking on the control board reset control and re-programmed. Tested unit, unit checked OK. If customer has any further issues he will need a new control board

We serviced a

GENERAL ELECTRIC REFRIGERATOR

Model GWE19JGLNFWW

Near Dayton, OH 45459

Tim

Job Details: 12/17/2021

Adjusted door seal for freezer. Checks ok

We serviced a

GENERAL ELECTRIC WASHER

Model GTW335ASN2WW

Near Dayton, OH 45417

Tim

Job Details: 12/17/2021

Adjusted agitator and instructed customer on usage.

We serviced a

FRIGIDAIRE RANGE

Model FCRE305LAFA

Near Dayton, OH 45406

Tim

Job Details: 12/17/2021

Checked unit over found that the unit has a broken outer door glass. Needs new outer door glass. Spoke with lowes and they arent covering door glass. Spoke with Kent at authorization and this is categorized as unintentional physical damage. It will not be covered

We serviced a

SAMSUNG REFRIGERATOR

Model RF260BEAEBC/AA

Near Dayton, OH 45410

Tim

Job Details: 12/17/2021

Sealed system leak. No repair.

We serviced a

KENMORE DRYER

Model 417.979127

Near Fairborn, OH 45324

Tim

Job Details: 12/17/2021

Disassembled unit and replaced broken belt. Checks ok

We serviced a

LG WASHER

Model WM3400CW

Near Dayton, OH 45410

Tim

Job Details: 12/17/2021

Fixed control lock.

We serviced a

LG HOME COOKING - E

Model LWD3063ST/03

Near Lebanon, OH 45036

Steve G

Job Details: 12/17/2021

Installed new relay board and fuses. Cycled unit tested OK

We serviced a

GE DISHWASHER

Model GDT630PYM4FS

Near Middletown, OH 45042

Steve G

Job Details: 12/17/2021

Installed new vent. Cycled unit test OK

We serviced a

GENERAL ELECTRIC RANGE

Model JB655SK8SS

Near Trenton, OH 45067

Steve G

Job Details: 12/17/2021

Install new drawer in front. Checked OK

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near New Lebanon, OH 45345

Shawn H

Job Details: 12/17/2021

"Installed all provided parts, calibrated unit, and ran to test. Unit is operating as it should. All ok."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1835VB0

Near West Chester Township, OH 45069

Steve G

Job Details: 12/17/2021

Installed new icemaker. Cycled and tested OK

We serviced a

GE DRYER

Model GTD72EBSN0WS

Near Eaton, OH 45320

Shawn H

Job Details: 12/17/2021

Customer states that unit isnt heating. Voltage to unit is correct. Removed drum and found wire to heater shorted. It overheated and opened up. Repaired wire and ran to test. All ok. Unit is heating as it should.

We serviced a

SAMSUNG RANGE

Model NE58K9850WG/AA

Near West Alexandria, OH 45381

Shawn H

Job Details: 12/17/2021

Customer states that unit was making a vibration noise and now just hums. Hum is from upper convection fan motor. It is locked up and not moving. Replaced fan motor and nut. Ran to test. Unit operates as it should. All ok.

We serviced a

LG RANGE

Model LREL6323S/01

Near New Lebanon, OH 45345

Shawn H

Job Details: 12/17/2021

Installed new front glass. All ok.

We serviced a

BOSH DISHWASHER

Model SHE53TF5UC/02

Near Springboro, OH 45066

Sam

Job Details: 12/17/2021

Inspected unit and found the water valve on the dishwasher leaking as long as the water was turned on. There was water damage to the lower portion of the cabinets and the wood floor surrounding it. Photos taken of the damage. Estimate provided to the customer to replace the water valve and approved. Picked up water valve from DAP South and installed. Ran a test cycle and found no other leaks. All checks OK; pckd up 1 628334 (Valve)

We serviced a

KITCHEN AID RANGE

Model KECD807XSS01

Near Brookville, OH 45309

Shawn H

Job Details: 12/17/2021

Installed all provided parts and ran to test. All burners operate as they should. All ok.

We serviced a

FRIGIDAIRE RANGE

Model FGEH3047VFD

Near Englewood, OH 45322

Shawn H

Job Details: 12/17/2021

Installed parts, all operations check okay

We serviced a

GE WASHER

Model GTW335ASN2WW

Near Middletown, OH 45042

Sam

Job Details: 12/17/2021

"Inspected unit and found excessive amount of dirt, hair, and soap residue all throughout the lower half of the basket. This amount of gunk and residue can cause the unit to activate a flood safety cycle which will lock the lid and run the drain pump until it senses the suds and gunk has cleared out. This would have prevented the door from being opened unless forced open. Found a part of the lid lock assembly broken and laying inside the basket. Damage to the lid lock assembly and lack of maintenance on the unit not covered under warranty as stated by GE. Spoke with GE about ordering parts and warranty and they confirmed the repair would not be covered under the warranty. Notified customer via text of the decline in coverage and recommended they contact GE."

We serviced a

GE DISHWASHER

Model GDF530PSM5SS

Near Middletown, OH 45005

Sam

Job Details: 12/17/2021

Inspected the dishwasher and found no voltage to the unit. Inspected breaker box and made sure the breaker was on. Inspected the outlet that the dishwasher was connected to and found no voltage at the outlet. Unplugged the dishwasher and plugged it into another electrical outlet in that function properly. Advised the customer that the electrical outlet underneath the sink on the left is no good and needs an electrician to repair. All other checks OK

We serviced a

GE DISHWASHER

Model GDT665SMN0ES

Near Springboro, OH 45066

Sam

Job Details: 12/17/2021

"Inspected the unit and found the rinse aid dispenser low, filled dispenser. Checked heater and it read good. Turned on a heater sanitize cycle and advised the customer to contact us if it does not dry now."

We serviced a

LG REFRIGERATOR

Model LSXS26366D/11

Near Xenia, OH 45385

Kevin

Job Details: 12/17/2021

Installed new icemaker and handle with latch , all checks okay

We serviced a

SAMSUNG REFRIGERATOR

Model RF28R7351SG/AA

Near Spring Valley, OH 45370

Sam

Job Details: 12/17/2021

"Inspected the unit and found a failed icemaker, it was stuck in the defrost cycle. Water in the ice mold and temp at 11 degrees in the ice box. Installed new icemaker, all checks ok. ; used 1 DA97-15217D (Icemaker) from stock"

We serviced a

HOTPOINT DRYER

Model HTX24GASK0WS

Near Franklin, OH 45005

Sam

Job Details: 12/17/2021

"Customers complaint of the unit takes multiple cycles to dry. Inspected unit and found good airflow out the vent line, found the unit heating on timed and sense cycles. And multiple test cycles and you get heated without issues. I advised the customer that the issues with clothes not drying may be the result of the washer not spinning out the clothes properly. All checks OK"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFFU20F2VW0

Near Dayton, OH 45458

Kevin

Job Details: 12/17/2021

Installed new freezer door

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRSS26L3AF0

Near Dayton, OH 45402

Kevin

Job Details: 12/17/2021

Adjusted the arm on the ice maker and checks ok

We serviced a

FRIGIDAIRE FREEZER

Model LFFH20F3QWG

Near Dayton, OH 45429

Kevin

Job Details: 12/17/2021

Adjusted the door to prevent frost from collecting

We serviced a

GE REFRIGERATOR

Model GTS18FBSARWW

Near Dayton, OH 45440

Kevin

Job Details: 12/17/2021

Defrost timer was sticking replaced defrost timer and checks OK

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ01

Near Springboro, OH 45066

Kevin

Job Details: 12/17/2021

Installed parts, all operations check okay

We serviced a

LG REFRIGERTOR

Model LMXS28626S/06

Near Dayton, OH 45426

Kevin

Job Details: 12/17/2021

Installed ice maker, all checks okay

We serviced a

LG REFRIGERATOR-SID

Model LRFDS3016S/00 AST

Near Dayton, OH 45426

Kevin

Job Details: 12/17/2021

The old filter goes in properly and the new filter wont but they are a little different. Ordering filter

We serviced a

SAMSUNG FRENCH DOOR REFR

Model RF260BEAESG/AA

Near Dayton, OH 45402

Kevin

Job Details: 12/17/2021

Installed new evaporator fan and defrosted evaporator coil

We serviced a

WHIRLPOOL DRYER

Model GEQ8811KT0

Near Liberty Township, OH 45044

Charles

Job Details: 12/17/2021

Installed parts listed. Checked ok

We serviced a

FRIGIDAIRE RANGE - GAS

Model FGGH3047VFB

Near Maineville, OH 45039

Charles

Job Details: 12/17/2021

Installed parts listed, all checks okay

We serviced a

GE DISHWASHER

Model DDT5955FL4DS

Near Morrow, OH 45152

Charles

Job Details: 12/17/2021

"Installed part listed. All checked ok."

We serviced a

FRIGIDAIRE DISHWASHER

Model FFID2426TB3A

Near Batavia, OH 45103

Charles

Job Details: 12/17/2021

"Unit was leaking. Adjusted pump, and harness to control. All checked ok."

We serviced a

GE DISHWASHER

Model GDP665SYN3FS

Near Batavia, OH 45103

Charles

Job Details: 12/17/2021

Installed parts listed . All checked ok.

We serviced a

GE RANGE

Model JB735SP1SS

Near Loveland, OH 45140

Charles

Job Details: 12/17/2021

Checked control and all checked ok. Temps are good and unit functions as designed.

We serviced a

GENERAL ELECTRIC REFRIGERATOR

Model GSE25GSHMCSS

Near Huber Heights, OH 45371

Brad Anders

Job Details: 12/17/2021

"Found icemaker not cycling properly, installed new icemaker, unit checks ok."

We serviced a

GE DISHWASHER

Model PDP715SYN3FS

Near Troy, OH 45373

Brad Anders

Job Details: 12/17/2021

"Found top rack not rolling out, rollers were not sitting in track properly, aligned track rollers, unit checks ok."

We serviced a

FRIGIDAIRE ELECTRIC RANGE

Model FGEH3047VFC

Near Milford, OH 45150

Charles

Job Details: 12/17/2021

Installed listed parts, all checks okay

We serviced a

KITCHEN AID REFRIGERATOR

Model KSRA25CNSS00

Near Greenville, OH 45331

Amber

Job Details: 12/17/2021

Inspected unit and found Icemaker not cycling. Tried to jump icemaker as well as water valve and it was not working. Tested voltage incoming to the icemaker and found none. Checked to see if voltage was coming into the icemaker control board and it was not. Customer it was likely a main control board issue but this control board was no longer available due to the age of the unit.

We serviced a

GE DISHWASHER

Model GLD4500N00CC

Near Fairborn, OH 45324

Brad Anders

Job Details: 12/17/2021

Unit still has food and debris in spray arms and wash motor restricting water flow during cycle. Informed customer that cleaning the unit is not covered by their warranty company.

We serviced a

MAYTAG WASHER

Model MVWC350AW1

Near Dayton, OH 45424

Brad Anders

Job Details: 12/17/2021

"Found actuator not shifting or communicating with main control properly, not allowing unit to spin clothes out. Replaced actuator, recalibrated control. Unit checks ok.; used 1 W10006355 (ACTUATOR) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFSS2612TF4

Near Piqua, OH 45356

Amber

Job Details: 12/17/2021

Inspected unit and found icemaker cycling properly. Found incoming water to icemaker not enough. Checked water valves and found the icemaker solenoid reading very low ohms. Replaced water valve. Made sure water was incoming to icemaker. Informed customer if this does not fix the issue that he would need to check the water pressure coming from the house. All checks OK ; used 1 242252702 (WATER VALVE) from stock

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHS2631PF4A

Near Versailles, OH 45380

Amber

Job Details: 12/17/2021

Inspected unit and found it unplugged. When plugged back in I heard the condenser fan kick on as well as the compressor. I also heard the evaporator fan in the freezer come on. I manually cycled the icemaker and made sure it was running and filling with water. Did so properly without excessive noise. Also made sure water valve was opening and shutting properly. Talked with customer and explained that the refrigerator was running properly and I did not hear any excessive noise. Explained the next steps were to be to keep it running and if the noise comes up again take a video as well as leaving it plugged in until I can come out diagnose it. All checks ok.

We serviced a

SPEED QUEEN WASHER

Model AWN63RSN115TW01

Near Greenville, OH 45331

Amber

Job Details: 12/17/2021

Inspected unit and found it was not draining properly. Rinse and spin were blinking two times indicating a lid lock issue. Took front panel off of the washer. Found lid lock harness had become unattached from the lid lock mechanism. Plugged harness back in. Put unit into a spin cycle to drain the water out. Washer locked properly drained and spun. Unclip the top clip holding the wire harness to allow the wires to have more movement. All checks OK.

We serviced a

SAMSUNG REFRIGERATOR

Model RF28K9580SG/AA

Near Greenville, OH 45331

Amber

Job Details: 12/17/2021

Inspected unit and found everything working properly. Customer had stated that she had some produce that had gone bad and thought it froze. She had a thermometer in her deli drawer. She stated the thermometer was bad and not reading correctly. I checked the temperatures with my temp gun as well as checked the temperatures reading from the display on the fridge. All checks OK.

We serviced a

FRIGIDAIRE RANGE

Model FEF389CFSK

Near Gettysburg, OH 45328

Amber

Job Details: 12/17/2021

Found the bake element melted and separated in the back left-hand corner. Replaced to bake element. Preheated oven to 350 and made sure bake element was heating and glowing red hot. All checks OK. ; used 1 316075103 (BAKE ELEMENT) from stock

We serviced a

KENMORE RANGE

Model 790.9414231

Near Dayton, OH 45429

Tim

Job Details: 12/17/2021

"Replaced switch due to being shorted checks ok; ordrng 1 316436000(ts) (Switch), used 1 316436001 (ELEMENT SWITCH) from stock"

We serviced a

KENMORE WASHER

Model 110.470916

Near Dayton, OH 45419

Tim

Job Details: 12/17/2021

Bearings are completely worn out and inner basket has come apart from outer tub. Unit needs a complete tub assembly. Unit will need a second technician to do repair. Unit is about 15 years old in the basement. Not worth the repair; rqstng P&A on 1 W10772618 (Outer tub) and 1 8182247 (Inner basket) and 1 W10772607 (Front tub)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFTR2021TFF

Near Kettering, OH 45420

Tim

Job Details: 12/17/2021

Unit needs new freezer gasket. ; ordrng 1 242193211 (Gasket)

We serviced a

WHIRLPOOL WASHER

Model MVW7230HW0

Near New Lebanon, OH 45345

Shawn H

Job Details: 12/17/2021

"Customer states that unit wont agitate at times, wont spin, and drains out on its own. Checked unit for error codes. F0E3 overload error, F8E3 overflow error codes present. Ran diagnostics to test. Unit fills fine and to proper level in test. Water valves are not sticking open. Pressure hose is connected, no blockage or holes. Control isnt sensing water level properly. This is why its pumping out water. Unit spins and agitates fine in test. Overload can cause issues in spin/agitate. Advised customer on load size and cycle selections. Unit needs main control. Main control is on factory back order. No source with no ETA. Calling big Sandys to inform. ; ordrng 1 W11419171 (Control)"

We serviced a

GENERAL ELECTRIC RANGE

Model JS645SL5SS

Near Dayton, OH 45459

Tim

Job Details: 12/17/2021

Unit needs new main control. ; ordrng 1 WB27X38678 (Control)

We serviced a

SAMSUNG RANGE

Model NE58K9500SG/AA

Near Eldorado, OH 45321

Shawn H

Job Details: 12/17/2021

Customer states that oven is inop and door wont open after self clean. Found high limit thermostat shorted open. Door is locked because thermostat failed in the cycle with the door locked. Power to control board. Would like relay board on hand in case it is shorted from self clean. Unit needs high limit thermostat. ; ordrng 1 DE92-03960G (Relay board) and 1 DE47-20037A (High limit thermostat)

We serviced a

SPEED QUEEN DRYER

Model ADE4BRGS175TW01

Near West Alexandria, OH 45381

Shawn H

Job Details: 12/17/2021

Customer states that unit makes a wobble noise. Inspected unit and found rollers slipping on drum causing wobble. Unit needs rollers and residue cleaned from back edge of drum. Tech needs to bring goo-gone to clean rubber residue. ; ordrng 1 RB170002 (Roller kit)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRSS2623AB0

Near Dayton, OH 45416

Kevin

Job Details: 12/17/2021

Ordering new damper motor ; ordrng 1 241518501 (Damper)

We serviced a

LG WASHER

Model WM4370HKA

Near Waynesville, OH 45068

Sam

Job Details: 12/17/2021

Inspected the unit and could hear a grinding sound when the circulatory pump kicks on. Something has gotten into the drain pump area. Ordering the drain pump and water valves.; ordrng 1 5220FR2075P (Hot valve) and 1 5220FR2006H (Water valve) and 1 EAU61383503 (Pump) and 1 4681EA2001T (Drain pump)

We serviced a

GE MICROWAVE

Model JVM3160DF8WW

Near Franklin, OH 45005

Sam

Job Details: 12/17/2021

Inspected unit and found the magnetron making a loud rumbling noise and the control board shorting out when you press on it. Ordering parts.; rqstng P&A on 1 WB27X29801 (Control) and 1 WB27X37960 (Trans) and 1 WB27X10927 (Magnetron) and 1 WB27X35672 (Fuse assembly) and 1 WB20X10048 (Thermo)

We serviced a

SAMSUNG WASHER

Model WF448AAW/XAA

Near Fairborn, OH 45324

Brad Anders

Job Details: 12/17/2021

"Found unit has worn rear bearings in outer tub, inner basket going out of balance on spin cycle, shocks not supporting tub properly. Will need inner basket, front and rear outer tub, and shocks replaced. There is no model serial tag on unit to verify proper parts. ; rqstng P&A on 1 Unknown (Rear outer tub) and 1 Unknown (Front outer tub) and 1 Unknown (Inner basket), ordrng 4 Unknown (Shock)s"

We serviced a

GE REFRIGERATOR

Model GSS25LSLJCSS

Near Huber Heights, OH 45424

Brad Anders

Job Details: 12/17/2021

"Found icemaker not cycling properly, installed new icemaker, found ice container broken, ordered ice container, will ship to customer to install.; ordrng 1 WR17X12091(STC) (Ice container)"

We serviced a

BOSCH MICROWAVE OVEN

Model HMC80251UC/01

Near Maineville, OH 45039

Charles

Job Details: 12/17/2021

"Unit blew wires at door switches I found after board replacement. Turned on and now no heat and power gone again. Ordering parts for repair. ; rqstng P&A on 2 00614767 (Switch)s and 2 00631512 (Switch)s and 1 10001590 (Magnatron) and 1 00625682 (Diode) and 1 00631397 (Cap) and 2 00631510 (Fuse)s, states that autho needed"

We serviced a

LG HOME COOKING - E

Model LDE4415ST

Near Laura, OH 45337

Amber

Job Details: 12/17/2021

Inspected unit and everything seem to be working properly. Customer explained that when using the timer button it would freeze up the user interface and customer had to reset the breaker multiple times to get the interface working. Customer stated there seem to be issues with the temperatures with the oven as well as with the burners. Ordering parts; rqstng P&A on 1 EBR80595401 (Range relay control board)

We serviced a

SPEED QUEEN WASHER

Model AWN63RSN115TW01

Near Versailles, OH 45380

Amber

Job Details: 12/17/2021

Inspected unit and found it took multiple times of pressing the start button for the washer to start a cycle. When i looked at the control panel I found the start switch with some mild corrosion on the terminals. Ordering parts. ; rqstng P&A on 1 203935 (Push button switch) and 1 204163P (Control assembly)

We serviced a

GE REFRIGERATOR

Model GFE28GSKBSS

Near Vandalia, OH 45377

Brad Anders

Job Details: 12/17/2021

"Found icemaker not cycling properly, ordered icemaker.; ordrng 1 WR30X28682 (Icemaker)"