Near Versailles, OH 45380
Kevin
Job Details: 02/14/2020
DRYER SAMSUNG DV42H5200EP/A3 "Unit not heating, customer had purchased a heating element kit online. Found element and thermostat good but thermal cutoff was bad. Customer had kept old parts, re used his old thermal cutoff. Unit is heating ok, has good venting Told customer to continue to monitor and it it goes out again recommended replacing with our kit. Unit checks ok."
Near Huber Heights, OH 45424
Brad Anders
Job Details: 02/14/2020
RANGE SAMSUNG NE59J7630SS/AA "Installed new display, unit is working properly."
Near Fairborn, OH 45324
Brad Anders
Job Details: 02/14/2020
REFRIGERATOR WHIRLPOOL ET18PKXGW01 ALL OPERATIONS CHECK OK.
Near Dayton, OH 45424
Brad Anders
Job Details: 02/14/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Found incoming water line filled with grit, clogged water filter housing. Call Lowe’s, talked to Amy, they are not going to cover the repair due to debris in waterline causing the issue. Call customer to let them know to talk to Lowe’s for further information."
Near Beavercreek, OH 45434
Brad Anders
Job Details: 02/14/2020
DRYER SPEED QUEEN ADEE8RGS173TW01 "Installed new motor, unit is working properly."
Near Xenia, OH 45385
Brad Anders
Job Details: 02/14/2020
RANGE LG LRE3194SW/00 "Installed new relay board, unit is working properly."
Near Fairborn, OH 45324
Brad Anders
Job Details: 02/14/2020
HOME COOKING - E LG LSE4613ST/00 "Installed new main control and user interface, unit is working properly."
Near Lakeview, OH 43331
Steve
Job Details: 02/14/2020
DISHWASHER GE GDT625PSJSS Latch is broken. Needs replaced ; ordrd 1 WD21X10490 (latch tub)
Near Troy, OH 45373
Steve
Job Details: 02/14/2020
WASHER GENERAL ELECTRIC WJRR4170G0WW Inverter motor is smoking. Need motor replacement.13 yrs old in laundry room ; ordrng 1 WH20X10093 (washing machine moto)
Near Springfield, OH 45505
Brad Anders
Job Details: 02/14/2020
MICROWAVE SAMSUNG ME21M706BAG "Found unit not heating, installed new magnetron, unit is working properly."
Near Springboro, OH 45066
Steve G
Job Details: 02/14/2020
DISHWASHER LG LDP6809SS Found some to the lights not working right on the control panel. ; ordrng 1 1111 (DISPLAY PANEL )
Near Dayton, OH 45416
Shawn H
Job Details: 02/14/2020
RANGE AMANA ARG7200W "Upon arrival customer states control is inop, oven won’t ignite, and 2 burners won’t ignite. Have voltage to control but no display or operation. Have correct voltage to thermostat for oven but not putting out voltage to igniter. Left front and right rear burner won’t ignite because igniter is cracked and shorting to ground. Unit needs EOC, thermostat and 2 igniters. EOC is NLA as of 04/12. Customer paid deductible by cash. ; rqstng P&A on 1 WP315568B (EOC(NLA 04/12)) and 1 WP31770401 (THERMOSTAT ) and 2 WPY0316773 (igntr-surf)s"
Near Springfield, OH 45503
Brad Anders
Job Details: 02/14/2020
WASHER SAMSUNG WF45K6200AZ/A2 "Installed new bellow, unit checks ok. Customers drain is overflowing when unit drains. Showed customer drain issue."
Near Springfield, OH 45503
Brad Anders
Job Details: 02/14/2020
DRYER SAMSUNG DV50K8600EV/A3 "Found idler pulley broken, found two rollers making noise, installed new pulley and rollers, unit is working properly.; used 1 DC93-00634A (IDLER PULLEY), and 2 DC97-16782A (ROLLER) from stock"
Near Dayton, OH 45431
Shawn H
Job Details: 02/14/2020
WASHER SAMSUNG WA45N3050AW/A4 Upon arrival customer stated that unit makes a knocking noise in spin. Put unit into spin only to test. Tub is hitting the left side of the cabinet in spin. Checked and found shocks worn causing tub to hit sides. Unit is level. Advised customer to cut down load size. Unit needs shocks. Samsung ticket # 4152260637; ordrng 4 1111111SHOCKS (1111111SHOCKS)s
Near Dayton, OH 45405
Tim
Job Details: 02/13/2020
RANGE MAYTAG CRG9700CAM Replaced ignitor. Checks ok.
Near Dayton, OH 45432
Tim
Job Details: 02/13/2020
WASHER MAYTAG WTW5000DW2 Replaced drive hub. Checks ok. Customer has drainage issue with house piping.
Near Dayton, OH 45449
Tim
Job Details: 02/13/2020
RANGE WHIRLPOOL WFG320M0VW2 Replaced shorted ignitor. Checks ok
Near Kettering, OH 45419
Tim
Job Details: 02/13/2020
DRYER WHIRLPOOL WGD4800XQ0 Checked unit over found that the unit needs new thermal fuse kit. Replaced fuse kit. Tested Checks ok.; used 1 3392519 (FUSE) from stock
Near Dayton, OH 45449
Tim
Job Details: 02/13/2020
REFRIGERATOR WHIRLPOOL GLRS263ZDW0 Replaced leaking icemaker. Checks ok; used 1 241709804 (ICE MAKER) from stock
Near Dayton, OH 45409
Tim
Job Details: 02/13/2020
WALL OVEN WHIRLPOOL GBS277PDQ1 Checked unit over found shorted key pad. Parts is NLA per Dave at DAP. No repair possible. Informed landlord.
Near Dayton, OH 45439
Tim
Job Details: 02/13/2020
DISHWASHER LG LDF5545ST Checked unit over found that right side door seal wasn’t sealing up properly. Adjusted door seal and door latch. Also adjusted leveling kit on dishwasher sink unit with set level. Instructed the customer on rinse aid usage. Checks OK
Near Covington, OH 45318
Steve
Job Details: 02/13/2020
DRYER SAMSUNG DV42H5000EW/A3 Unit not heating due to faulty heater. RR heater. Unit operating ok
Near Dayton, OH 45424
Steve
Job Details: 02/13/2020
WASHER MAYTAG MAVT446AWW Installed new drain pump. Unit operating ok
Near Bellefontaine, OH 43311
Steve
Job Details: 02/13/2020
WASHER WHIRLPOOL WTW8500DC1 Unit only spinning clothes put on bulky cycle. No error codes found. Test ran unit running ok. No mechanical failure. Installed new control. Calibrated. Test ran through service mode. Unit checks ok.
Near Urbana, OH 43078
Steve
Job Details: 02/13/2020
REFRIGERATOR FRIGIDAIRE FFHN2750TP3 Icemaker not cycling due to frozen water line. Applied foil tape to water line and sealed rear of refrigerator line. ; used 1 5305877995 (COMPOUND) from stock
Near Urbana, OH 43078
Steve
Job Details: 02/13/2020
WASHER HOTPOINT HTW240ASK5WS Unit making noise during wash and spin cycle. Found loose drive pulley not causing belt to come in contact with pulley cover. tighten all components unit is operating properly
Near Urbana, OH 43078
Steve
Job Details: 02/13/2020
REFRIGERATOR FRIGIDAIRE FFHB2750TP5 Unit not making ice due to frozen water line. Applied foil tape and putty to water line and rear line cavity .
Near Franklin, OH 45005
Steve G
Job Details: 02/13/2020
DISHWASHER SAMSUNG DMT4000RHW/XAA Customer states that the not start. Found the customer needs the bladder/sensor and main board. Gave customer est.
Near Dayton, OH 45459
Steve G
Job Details: 02/13/2020
WASHER LG WM8000HWA Customer is getting an OE code... found the pump was out. Installed new pump assy. Cycled test ok.; pckd up 1 4681EA2001T (DRAIN PUMP)
Near Centerville, OH 45458
Steve G
Job Details: 02/13/2020
DRYER WHIRLPOOL WED5600XW0 Customer states that the unit is not drying. Found that the unit is heating fine and that the customer needs house vent clean out.
Near Middletown, OH 45042
Steve G
Job Details: 02/13/2020
REFRIGERATOR SAMSUNG RF28HMEDBSR/11 12 Customer states that the unit is not making ice;. Thawed out ice room. sealed up ice room and installed new ice maker and clips assy. Cycled. ; pckd up 1 DA82-02367A (CLIPS) and 1 DA97-15217B (ICE MAKERDS9230320)
Near Englewood, OH 45322
Shawn H
Job Details: 02/13/2020
RANGE SAMSUNG NE59J7630SW/AA Installed new fan motor and ran unit in convection bake to test. Fan is quiet. All ok.
Near Clayton, OH 45315
Shawn H
Job Details: 02/13/2020
DRYER SAMSUNG DVE50R5400W/A3 Installed all provided parts and ran unit to test. Unit is quiet and runs smooth. All ok.
Near Brookville, OH 45309
Shawn H
Job Details: 02/13/2020
REFRIGERATOR LG LFC24770SB/02 Upon arrival found defrost drain clogged causing overflow of melt water into bottom of freezer. Thawed drain and added heater wire to prevent. Unit is all ok.
Near Eaton, OH 45320
Shawn H
Job Details: 02/13/2020
DISHWASHER BOSCH SHP865WF6N/01 Called Lowes corporate to inform them of no issues of mice to keep warranty in good standings. No charge to customer.
Near Eaton, OH 45320
Shawn H
Job Details: 02/13/2020
DISHWASHER BOSCH SHP865WF6N/01 This is a Lowes extended warranty call. Customer had SIS out to diagnosis machine for an E09 error code which is a open heater. They ordered a motor and installed it but did not install it properly. They did not have it clamped to the sump. The clamp was there but not tight and on the wrong side. The unit was leaking from the pump causing the E15 code. Removed pump and reinstalled properly. Ran unit in rinse cycle to test. All ok no more leaks. Customer was informed that SIS stated they had extensive damage to unit caused by mice. No signs of any damage to unit. No signs of mice at all. Have photos to show. Have photo of POP. Bill to Lowes please.
Near Ansonia, OH 45303
Kevin
Job Details: 02/13/2020
DISHWASHER KITCHEN AID KUDS30IXBLA "Customer issue unit not cleaning as it should, mostly on top. Removed and checked spray arms appeared clear. The middle spray arm has a clean split to the plastic seal but not sure if that is normal around where it fits in. Marked each spray arm with a marker to denote physical position. Put coffee mug in each of 4 corners of upper rack. Set unit to a 1 hr. Wash. Let unit fill and wash, opened the door a few times to inspect fill level and wash. Upon multiple inspections it appears middle and upper spray arm have not moved positions, however when open door water is draining down the side holes on bottom side of middle spray arm so it at least is getting water. Ran unit in another quick wash, this time unit was washing and filling mugs in upper rack. Unit checks ok."
Near Greenville, OH 45331
Kevin
Job Details: 02/13/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Replaced door, so far unit appears to be working ok, unit is cooling and is now dispensing water as it wasnt before. Told customer to monitor temps in freezer and frig as they said it has been intermittent some days ok some times seems warm. Evap fans and everything working."
Near Dayton, OH 45458
Steve G
Job Details: 02/13/2020
DISHWASHER KENMORE 587.152544 Customer had a different issue. Customer did have it on lock. Tech unlock the panel and cycled.
Near Dayton, OH 45424
Kevin
Job Details: 02/13/2020
REFRIGERATOR SAMSUNG RS25H5111BC/AA Error code 22 ff fan assy installed new ff fan assy
Near Dayton, OH 45424
Kevin
Job Details: 02/13/2020
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA "Installed auger motor and took picture of ice maker bulletin and checks ok; used 1 DA81-05595A (SEALANT), and 1 DA97-12540G (AUGER) from stock"
Near Fairborn, OH 45324
Kevin
Job Details: 02/13/2020
REFRIGERATOR KITCHENAID KRSC503ESS00 Arm broke on the ice maker and installed new ice maker and checks ok
Near Xenia, OH 45385
Kevin
Job Details: 02/13/2020
REFRIGERATOR ELECTROLUX EW28BS71ISC Unit has a refrigerant line leaking into the outside liner of the cabinet that is nonrepairable- calling AHS-Taylor 133TTPP
Near Lebanon, OH 45036
Steve G
Job Details: 02/13/2020
REFRIGERATOR SAMSUNG RF28HFEDTBC/AA Install new heater filter and relay board cycle that’s OK
Near Springfield, OH 45504
Brad Anders
Job Details: 02/13/2020
REFRIGERATOR SAMSUNG RF23HCEDBBC/AA "Installed new icemaker kit, unit checks ok."
Near Xenia, OH 45385
Brad Anders
Job Details: 02/13/2020
WASHER LG WT4970CW "Found 3 items stuck in drain pump, removed items, unit checks ok."
Near Greenville, OH 45331
Kevin
Job Details: 02/13/2020
DISHWASHER BOSCH SHEM3AY52N/24 "Replace main control, had put unit into an auto wash function for 2hrs 10 mins. Unit completed through cycle without issue, ran 2 calls during that time. Upon coming back reinstalled unit in the cabinet, put unit in a quick 60 wash so far unit has been washing for half the cycle. Told customer to continue to monitor. Unit checks ok."
Near Greenville, OH 45331
Kevin
Job Details: 02/13/2020
REFRIGERATOR WHIRLPOOL WRS325FDAW04 "Upon arrival again freezer led lamp not working, popped out, unplugged applied a little heat plugged back in it works. Called techline, no known issue with the lamps themselves but have had issues with this situation. Checked electrical connections again. Both door switches seem to be ok. Used some electrical tape around the 2 pin connector to board in freezer to help insulate. Connector seems good. Customer will continue to monitor. "
Near Washington Township, OH 45458
Kevin
Job Details: 02/13/2020
REFRIGERATOR GE PSS26SGPASS Installed new control board and water valve and unit checks OK
Near Miamisburg, OH 45342
Kevin
Job Details: 02/13/2020
REFRIGERATOR FRIGIDAIRE LGHD2369TF7 All operations check ok.
Near Dayton, OH 45429
Tim
Job Details: 02/13/2020
RANGE SAMSUNG NE595R0ABSR/AA "Replaced front right burner switch. Unit still continued to over heat. Called Samsung technical support they said to replace the switch again due to them thinking it’s defective. ; ordrng 1 DG44-01008A(PW (SWITCH), states that autho needed"
Near Dayton, OH 45431
Tim
Job Details: 02/13/2020
RANGE FRIGIDAIRE FGEH3047VFA Needs control seal. ; ordrng 2 5304521020 (CONTROL SEAL)s
Near Dayton, OH 45439
Tim
Job Details: 02/13/2020
WASHER LG WM3500CW Checked unit over found that the unit needed a new control and displays. unit is stacked. ; ordrng 1 AEZ73913414 (KNOB) and 1 EBR85018201 (CONTROL) and 1 EBR85194701 (DISPLAY)
Near Dayton, OH 45424
Steve
Job Details: 02/13/2020
DRYER WHIRLPOOL WED7300DW0 Found bad door switch. Installed new one. Unit operating ok.; ordrng 1 W10569603 (switch door. (DNR) )
Near Huber Heights, OH 45424
Steve
Job Details: 02/13/2020
WASHER MAYTAG A506 Unit is getting stuck in cycle going into rinse. Need actual timer assembly DOP 4/26/86Parts NLA. Needs timer assembly not motorUnit is 34 yrs old in laundry room; ordrng 1 206230 (timer)
Near Troy, OH 45373
Steve
Job Details: 02/13/2020
RANGE FRIGIDAIRE FGES3045KFF Control and sensor needed due to temp issue. All components checked ok otherwise ; ordrng 1 316560140 (controller) and 1 5304504897 (sensor)
Near Miamisburg, OH 45342
Steve G
Job Details: 02/13/2020
MICROWAVE MAYTAG MMV5207AAW Debbi at HBW said they are going to research the parts again. Tech removed the unit from the wall and installed the vent motor and main board. Cycled the unit and the unit still did not work. The board that HBW sent was not OEM. Did talk to Debbie and they are going to research the parts again. ; saved tckt
Near Waynesville, OH 45068
Steve G
Job Details: 02/13/2020
WASHER KENMORE 110.2813241 "Customer states that the washer was not washing. Found that the washplate was striped out and the bolt was out. Bolt was out would not come out with out hammer drill, had to bang out the unit. ; pckd up 1 W10752187 (screw) and 1 W10752285 (washplate)"
Near Urbana, OH 43078
Steve
Job Details: 02/13/2020
DISHWASHER FRIGIDAIRE FDB780RCQ0 Leaking from door gasket; ordrd 1 154827601 (gasket)
Near Dayton, OH 45458
Steve G
Job Details: 02/13/2020
MICROWAVE GE JVM1860CF 001 Customer states that the unit is not heating.. found door switch is out. Installed new door switches; ordrng 1 WB06X10128TS (lever switch lower) and 2 WB24X830.TS (sw-monitor)s
Near Middletown, OH 45042
Steve G
Job Details: 02/13/2020
DRYER SAMSUNG DV45H7000EW/A2 Customer unit is not turning. Installed new front rollers and one left rear roller. Installed new idler pulley. Cycled. ; ordrng 1 dc93-00634aTS (IDLER PULLEY) and 3 dc97-17782a (ROLLERS)s
Near Brookville, OH 45309
Shawn H
Job Details: 02/13/2020
WASHER FRIGIDAIRE FAFS4272LA0 "Unit is 9 years old in laundry room. Checked door and found lower pin for door hinge broken causing door to sag. Unit needs inner frame, outer frame, and hinge. ; rqstng P&A on 1 134550800 (hinge,door) and 1 137280302 (frame) and 1 5304506743 (panel)"
Near Brookville, OH 45309
Shawn H
Job Details: 02/13/2020
DRYER FRIGIDAIRE FASE7073LA0 Upon arrival customer stated unit isn’t sensing door shut. Checked and found door switch good and contacting. Control isn’t sensing door shut. Checked for error codes and found E63 heater shorted to ground. Checked and found heater shorted to ground. Unit needs main control and heater assembly. ; ordrng 1 134792700 (heater) and 1 809160802 (control asmy)
Near Greenville, OH 45331
Kevin
Job Details: 02/13/2020
MICROWAVE OVEN FRIGIDAIRE FGMO226NUFA "Customers interior lamp bulb has burned out. Unit is a countertop but mounted inside the wall. Customer removed trim for me, unit was mounted on rails. Measure connector had 120V with door open and 0v with closed. Customer claims unit still heating ok. DAP site says special order.; ordrng 1 5304519338 (INTERIOR BULB)"
Near Union City, IN 47390
Kevin
Job Details: 02/13/2020
RANGE - ELECTRIC SAMSUNG NE59J7630SS Customer claims every time he replaces the bulb they seem to last only about a week. Ordering switch and bulb.; rqstng P&A on 1 DG34-00006A (DOOR SWITCH) and 1 DG97-00083A (BULB)
Near Springfield, OH 45502
Brad Anders
Job Details: 02/13/2020
MICROWAVE SAMSUNG ME21M706BAG "User interface in door does not responding, unit will not power on, needs main control, needs door with user interface. Ordered door and main control. Located in the kitchen, manufactured 2017; rqstng P&A on 1 UNKNOWN (DOOR) and 1 UNKNOWN (MAIN CONTROL BOARD)"
Near Springfield, OH 45505
Brad Anders
Job Details: 02/13/2020
WASHER SAMSUNG WA45M7050AW/A4 "Found unit not responding properly, the pressure switch is not communicating with the main control. Ordered control and pressure switch.Ticket number: 4152252797; ordrng 1 UNKNOWN (MAIN CONTROL BOARD) and 1 UNKNOWN (PRESSURE SWITCH)"
Near Dayton, OH 45434
Tim
Job Details: 02/12/2020
DISHWASHER GE GSD940G01 Checked unit over found that the unit is still leaking front the front corner of the tub even after replacing the seals. Door closing properly and tilted back. Needs new tub. No part number available. Says it’s not a serviceable part. Please submit to home warranty.
Near Dayton, OH 45431
Tim
Job Details: 02/12/2020
DRYER WHIRLPOOL WED9270XW1 Replaced heater. Checks ok.
Near Dayton, OH 45405
Tim
Job Details: 02/12/2020
RANGE - ELECTRIC GE JB655SK4SS Repaired broken wire for front left burner.
Near Dayton, OH 45417
Tim
Job Details: 02/12/2020
DISHWASHER KENMORE NO MODEL..... 2/11/2 Unit needs a new touchpad due to lock button not responding. No model and serial tag available. Book has about 6 different model options and no serial info. Couldn’t locate any type of model tag any where. Previous company installed control and it was covered in roach shit. No ideal how they came up with part number or if it was correct.
Near Dayton, OH 45431
Tim
Job Details: 02/12/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Adjusted door seal and door latch. Checks ok
Near Huber Heights, OH 45371
Steve
Job Details: 02/12/2020
REFRIGERATOR WHIRLPOOL WRX735SDBH02 Unit is cooling properly. Pictures attached. LED lighting not working in fresh food section. Found loose wire in moles to LED module. Re inserted wire. lighting is ok.
Near Dayton, OH 45415
Shawn H
Job Details: 02/12/2020
WASHER KENMORE 110.2110201 "Installed all provided parts, calibrated control, and ran unit to test. Unit ran fine in auto test. Ran tach verification test and unit is now sensing tach. All ok."
Near Dayton, OH 45431
Tim
Job Details: 02/12/2020
RANGE FRIGIDAIRE FGEH3047VFA Installed upper door seal properly. Checks ok
Near Dayton, OH 45415
Tim
Job Details: 02/12/2020
WASHER MAYTAG MTW5740TQ0 Checked unit over found that the transmission was locked up. Unit needs new transmission. No repair due to cost.
Near Arcanum, OH 45304
Kevin
Job Details: 02/12/2020
REFRIGERATOR MAYTAG PSD2450GRW "Customer had me take a quick look at icemaker again after completing out. Unit did seem to either run over or splash through part way where the fill hopper is. Removed icemaker and thawed out completely. Inspected for any ice buildup or cracks none. Installed unit, had it cycle and fill, no leaks. Went ahead and turned water set screw half a turn clockwise to lower the amount. Told customer to monitor."
Near Dayton, OH 45415
Tim
Job Details: 02/12/2020
WASHER LG WM2442HW Reprogrammed and reposted display so that display repositioned better. Checks ok. Explained customer need to push buttons harder she’s old and isn’t pushing them hard.
Near Centerville, OH 45459
Tim
Job Details: 02/12/2020
MICROWAVE WHIRLPOOL WMH75520AS0 Replaced parts listed. Fan runs fine and unit heated first 2-3 times then started buzzing again and wouldn’t heat up. Power going to magnetron but no heat. Unit has issue with magnetron and wave guide. No repair possible informed homebuyers.
Near Pleasant Hill, OH 45359
Kevin
Job Details: 02/12/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 Installed control brds and and rebooted unit and checks ok
Near Dayton, OH 45409
Tim
Job Details: 02/12/2020
DRYER KENMORE 110.669245 Replaced motor and idler. Checks ok; used 1 279640 (PULLEY) from stock
Near Medway, OH 45341
Kevin
Job Details: 02/12/2020
REFRIGERATOR KENMORE 401.4100301 Called AHS-Ebony-unit has a internal sealed system leak non repairable
Near Moraine, OH 45439
Tim
Job Details: 02/12/2020
DRYER SAMSUNG DV40J3000EW/A2 Replaced idler. Unit checks OK; used 1 DC93-00634A (IDLER PULLEY) from stock
Near Troy, OH 45373
Steve
Job Details: 02/12/2020
WASHER SPEED QUEEN AWNE92SP113TW01 Unit leaking water. Found loose water inlet hose. Also water level may be too high on certain loads. Tightened all connections. Unit operating properly.
Near New Carlisle, OH 45344
Brad Anders
Job Details: 02/12/2020
REFRIG/SIDE-BY-S LG LSXS26366D/02 "Installed new control board, unit checks ok."
Near West Liberty, OH 43357
Steve
Job Details: 02/12/2020
DRYER - ELECTRIC MAYTAG MEDC200XW3 Installed new roller kit due to seized drum roller; used 1 349241T (ROLLER KIT) from stock
Near Urbana, OH 43078
Steve
Job Details: 02/12/2020
DRYER SAMSUNG DV42H5200EP/A3 Unit not running due to a failed idler pulley install new pulley. Unit running ok.; used 1 DC93-00634A (IDLER PULLEY) from stock
Near Lebanon, OH 45036
Steve G
Job Details: 02/12/2020
REFRIGERATOR FRIGIDAIRE FGHB2866PFDA Customer states that the unit is not making ice. Found that the ice mold was broken. Installed new ice maker assy. ; pckd up 1 243297609 (ICE MAKER)
Near Springboro, OH 45066
Steve G
Job Details: 02/12/2020
RANGE HOOD INDEPENDENT n/a Customer states that the left side light is not working. Unit is a Independent manufacture Advised Kylah of not able to order or look up parts for the unit. Being an off brand. AHS is looking for a service that works on independent products. Autho 107krwp
Near Moraine, OH 45439
Tim
Job Details: 02/12/2020
WASHER SAMSUNG WA45N30F0AW/A4 Replaced drain pump. Checks ok; ordrng 1 DC97-19289F(TSDN) (DRAIN PUMP)
Near Beavercreek, OH 45434
Tim
Job Details: 02/12/2020
MICROWAVE KITCHEN AID KCMS135GSS Checked unit over found bad burning smell and unit not helping. Needs control and magnetron. Unit is stainless steel and about 20 years old. In kitchen not an OTR small built in kitchen aid.; rqstng P&A on 1 4359119(NLA) (MAGNETRON) and 1 4359854(NLA) (CONTROL ASSEMBLY)
Near Franklin, OH 45005
Steve G
Job Details: 02/12/2020
ELECTRIC RANGE FRIGIDAIRE FGEF3036TFG Customer states that the unit door is not closing properly. Customer also had issues with top staining and the inner door staining. Did advise the customer that its been over 30 days for cosmetic issues. Customer states that the door will not close. Found the door gasket right corner had come off the . Reseated that the gasket.
Near Springboro, OH 45066
Steve G
Job Details: 02/12/2020
REFRIGERATOR FRIGIDAIRE LGHB2869TF5 Installed new right door right door gasket main board and air tower cycled unit test OK
Near West Milton, OH 45383
Steve
Job Details: 02/12/2020
WASHER FRIGIDAIRE FAFW3511KW Rear bearing is out and tub is loose. Needs complete tub job and drive belt pulley and bolt; ordrng 1 XXX (FRONT TUB) and 1 XXX (REAR TUB) and 1 XXX (WASH BASKET) and 1 XXX (DRIVE PULLEY) and 1 XXX (DRIVE PULLEY BOLT)
Near Franklin, OH 45005
Steve G
Job Details: 02/12/2020
REFRIGERATOR SAMSUNG RF28HMEDBWW/AA Customer has ice build up of between the wall the ice container Ordering ice maker kit.; rqstng P&A on 1 1111 (MAIN BOARD) and 1 2222 (ICE CONTAINER ) and 1 DA82-02673A (ICE MAKER SERVICE KIT)
Near Springboro, OH 45066
Steve G
Job Details: 02/12/2020
DISHWASHER MAYTAG MDB8959SFZ4 Customer states that since the motor was installed the dishes are not drying. The wires are hooked up to the heater. Unit has a bad board.; rqstng P&A on 1 W10906431 (cntrl-elec)
Near Springboro, OH 45066
Steve G
Job Details: 02/12/2020
DISHWASHER BOSCH SHEM63W55N/01 Last time out customer states that the dishwasher was packed and that the unit had steam coming from the right corner and damaging her drawers. She used it several times and it did not happen. I advised her that if it does continue to happen we would preorder parts. Customer called back and said It did start to steam out the corner again and the unit was not that full. ; rqstng P&A on 1 1111 (INNER DOOR PANEL) and 1 2222 (DOOR SEAL)
Near West Alexandria, OH 45381
Shawn H
Job Details: 02/12/2020
MICROWAVE KITCHEN AID n/a Unit is a wall oven microwave combo unit. No model or serial tag on unit. Microwave has a 2 blown fuses. One is the standard size 20 amp fuse behind the control and the other is a large main fuse above the unit. Customer stated that another service company was out and bypassed large fuse and unit hummed then blew smaller fuse. I do not have the type of large fuse in stock to replace. Small fuse is blown too but unit has larger issue with transformer and magnetron that is causing fuses to blow. No model tag to order parts. Unit is a high end Kitchenaid with convection in oven and microwave. Unit measures 27” wide x 50” height. Unit is approximately 20+ years old. Calling warranty company to inform of no repair possible due to lack of model tag.
Near Eaton, OH 45320
Shawn H
Job Details: 02/12/2020
REFRIGERATOR KITCHENAID KRSC503ESS00 Installed new ice bucket and dispensed to test. Unit now dispenses ice properly and no longer skips on auger.