Near Dayton, OH 45458
Kevin
Job Details: 08/28/2019
REFRIGERATOR SAMSUNG RF28K9380SR/AA Installed parts per ice maker bulletin and took pictures as I went
Near Woodbourne-Hyde Park, OH 45459
Kevin
Job Details: 08/28/2019
REFRIGERATOR KITCHENAID KBFS22EWMS9 Def drain plugged up needs cleaned out
Near Arcanum, OH 45304
Shaun S
Job Details: 08/28/2019
WASHER MAYTAG MVWC555DW0 Upon arrival found that basket hub is worn out not locking basket into place ; ordrng 1 W10528947 (drive hub kit)
Near Dayton, OH 45458
Kevin
Job Details: 08/28/2019
REFRIGERATOR SAMSUNG RF260BEAESR/AA IMk not advancing installed new IMk; pckd up 1 DA97-07603B (IMK)
Near Dayton, OH 45415
Shaun S
Job Details: 08/28/2019
RANGE KENMORE 790.9301331 "Upon arrival found that unit didnÕt have a defective ground wire, the L1 line power line burnt up and so did terminal block on back of unit; rqstng P&A on 1 4PRONGPOWERCORD and 1 TERMINALBLOCK, states that autho needed"
Near Waynesville, OH 45068
Kevin
Job Details: 08/28/2019
REFRIGERATOR ULINE U-1024BEVS-00B Installed door and hinge and checks ok
Near New Madison, OH 45346
Kevin
Job Details: 08/28/2019
DRYER SPEED QUEEN ADE30RGS171TW01 "Uni is not advancing in the timer on either sense or timed dry. Unit is cycling heat on and off from visually watching heating element from access panel, but at different time intervals. Talked to techline Robert. He gave me various troubleshooting hints and voltages to check. Checked over heating element physically examined to make sure no partial expanding breaks, checked and replace thermostat to test. All seems ok with heating element. Pulled and replaced all wires on timer etc just in case of bad connection. Referred back to old picture saved of wiring from first replacement to just check over. Unit is now advancing in the timer now watched for over 20 mins. I suspect only remaining issue to be in cycling thermostat on blower housing which I have no truck stock. Told customer to run unit and continue to monitor. Saved estimate on cycling thermostat."
Near Dayton, OH 45426
Shaun S
Job Details: 08/28/2019
ELECTRIC RANGE FRIGIDAIRE FFEF3003RBA "Installed both burner block and new burner still having issue with unit, believe that the left front infinite switch is defective ; ordrng 1 LEFTFRONTBURNERSWITCH"
Near Greenville, OH 45331
Kevin
Job Details: 08/28/2019
REFRIGERATOR FRIGIDAIRE FFTR1821QS1 "Water buildup in frig section on top shelf below frig vent area. Unit is cooling properly, evap,fan is running and no,ice buildup. Put hand up through frig vent area and through backside did not feel any moisture at all. Customer complaint is water build up,about every few days they have to use a towel to dry up contents. Unit is sealing with no frost issue. No issue with doors, however they claim since they moved in unit has never been leveled exactly right. Unit might be tweaked. Will not mess with leveling. Looking to order new diffuser kit and gasket. Called Joe of maintenance left a message.; ordrng 1 242240602 (gasket) and 1 5303918717 (diffuser kit)"
Near Englewood, OH 45322
Kevin
Job Details: 08/28/2019
REFRIGERATOR KENMORE 106.619791 Insulating refrigerant lines making noise of refrigerant traveling thru the system called AHS- Rachel-auth 107RRBL
Near Clayton, OH 45315
Kevin
Job Details: 08/28/2019
REFRIGERATOR SAMSUNG RF28K9070SG/AA Called LoweÕs-Brenda-auth # L1-307901812163 unit needs repaired per IMk bulletin installed parts and took pictures as I went
Near Pleasant Hill, OH 45359
Kevin
Job Details: 08/28/2019
DISHWASHER KITCHENAID KDTE334GPS0 "Upon arrival, with customer, unit powered on just fine, put unit into an express wash and started. Unit filled and wash without issue. Opened door and closed started again. Opened door once more and canceled unit. Unit drained without issue. Tried to run another wash and control was completely dead... had customer flip breaker and then tried again nothing suspect issue with control. Waited a few minutes proceeded to get working again for a few. Suspect issue with top console interface but will order main board to have on hand.; ordrng 1 W11120155 (control-elect) and 1 W11165145 (console)"
Near Dayton, OH 45424
Kevin
Job Details: 08/28/2019
REFRIGERATOR FRIGIDAIRE FFHB2750TD0 Fill tube to ice maker is frozen up installed new fill tube; used 1 5303918860 (FILL TUBE) from stock
Near Englewood, OH 45322
Kevin
Job Details: 08/28/2019
REFRIGERATOR FRIGIDAIRE LFTR1814LW9 Drain was plugged up cleaned out and checks ok
Near Yorkshire, OH 45388
Kevin
Job Details: 08/28/2019
REFRIGERATOR SAMSUNG RF263TEAESR/AA "Customer claims unit is not making ice in either the top nor bottom icemakers. Took temp, reads for frig, freezer and ice compartment in frig. All temps look good. Manually cycled icemaker in bottom, unit is harvesting and yuo can hear the water valve kick on but no water is dispensing. Checked receiving 12 volts DC from connector but read open ohm reading on fill tube which should read 72 ohms. Unit was getting 33E error Suspect heater has failed and fill tube is frozen. For upper compartment customer has typical samsung ice compartment freeze issue per bulletin. Customer has been just manually dealing with by running the defrost mode etc. ; ordrng 1 DA47-00192E (HEATER WATER PIPE)"
Near Dayton, OH 45406
Kevin
Job Details: 08/28/2019
REFRIGERATOR SAMSUNG RS25J500DSR/AA Unit needs control brd cust having unit exchanged ticket #4150952171 Julissa
Near Dayton, OH 45459
Kevin
Job Details: 08/28/2019
REFRIGERATOR GE A4425GDTAWW Installed new defrost heater and checks ok
Near Germantown, OH 45327
Kevin
Job Details: 08/28/2019
REFRIGERATOR FRIGIDAIRE LFSS2312TF0 Damper sensor and control box is not hold accurate temps and ice maker is making noise; ordrng 1 241608902 (box-control) and 1 241798231 (IMK) and 1 242303001 (damper assy) and 1 242303101 (wiring harness) and 1 A01078804 (control)
Near Dayton, OH 45449
Kevin
Job Details: 08/28/2019
REFRIGERATOR SAMSUNG RF20HFENBBC/US Installed door & handle supports
Near Centerville, OH 45459
Kevin
Job Details: 08/28/2019
REFRIGERATOR FRIGIDAIRE FGHC2331PFCA adjusted the FF Door gasket and checks ok
Near Miamisburg, OH 45342
Kevin
Job Details: 08/28/2019
REFRIGERATOR SAMSUNG RF26J7500SR/AA Unit needs repaired per ice maker bulletin # bucket is cracked; ordrng 1 DA82-02367A (CLIPS) and 1 DA97-12604D (BUCKET) and 1 DA97-15217D (IMK) and 1 DA97-19898A (DRAIN)
Near Beavercreek, OH 45431
Kevin
Job Details: 08/28/2019
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Needs repaired per icemaker bulletin; ordrng 1 DA82-02673A (IM SVC KIT) and 1 DA97-14474C (BUCKET)
Near Dayton, OH 45431
Kevin
Job Details: 08/28/2019
REFRIGERATOR KENMORE 10641169310 Reservoir frozen due to damper not closing properly& DISP door not sealing ; ordrng 1 W11164593 (diffuser) and 3 WPW10271543 (connector)s and 1 w10366790 (reservoir) and 1 w10781995 (door-ice)
Near Dayton, OH 45424
Brad Anders
Job Details: 08/28/2019
DRYER SAMSUNG DV50K8600EV/A3 "Installed new main control board and air seal, unit is working properly."
Near Dayton, OH 45424
Brad Anders
Job Details: 08/28/2019
DISHWASHER LG LDT9965BD "Installed new detergent dispenser, unit checks ok."
Near Fairborn, OH 45324
Brad Anders
Job Details: 08/28/2019
DISHWASHER GE GDF520PGJ4WW "Installed new main control, interface, and harness. Unit checks ok."
Near Beavercreek, OH 45430
Kevin
Job Details: 08/28/2019
REFRIGERATOR SAMSUNG RF23J9011SR/AA Unit needs repaired per IMk bulletin; ordrng 1 DA82-02367A (CLIPS) and 1 DA92-00606E (MAIN PCB) and 1 DA97-13718C (IMK) and 1 DA97-14504C (BUCKET) and 1 DA97-19898A (TUBE)
Near Xenia, OH 45385
Brad Anders
Job Details: 08/28/2019
DISHWASHER WHIRLPOOL KDFE104DSS2 "Installed new user interface, unit is working properly."
Near Miamisburg, OH 45342
Kevin
Job Details: 08/28/2019
REFRIGERATOR FRIGIDAIRE LGHB2867PFIA Called cust made some ice but not much ordering new brd & IMk ; ordrng 1 243297607PW (IMK) and 1 5304502779 (board-main power)
Near Xenia, OH 45385
Brad Anders
Job Details: 08/28/2019
DISHWASHER WHIRLPOOL DU1055XTVS2 "Installed new console, latch, and tub gasket, tub is not able to seal properly. Called home buyers, authorization 256.59771340528752 Angela"
Near Englewood, OH 45322
Kevin
Job Details: 08/28/2019
REFRIGERATOR SAMSUNG RF263BEAESG/AA Drain is leaking I ff section and needs repaired per IMk bulletin ; rqstng P&A on 1 DA82-01415A (LEAK) and 1 DA82-02697A (IÕM SCV KIT) and 1 DA97-12604D (BUCKET) and 1 DA97-12609C (FF FAN ASSY)
Near Xenia, OH 45385
Brad Anders
Job Details: 08/28/2019
MICROWAVE FRIGIDAIRE GLMV169DBD "Installed new door with handle, checks ok."
Near Dayton, OH 45415
Kevin
Job Details: 08/28/2019
REFRIGERATOR SAMSUNG RS2555SL/XAA Garage 16 yrs relay and main brd not sending enough power to turn compressor on; ordrng 1 DA34-10003S (OVERLOAD) and 1 DA35-10013Q (RELAY) and 1 DA41-00104M (CONTBRD)
Near Dayton, OH 45449
Kevin
Job Details: 08/28/2019
REFRIGERATOR FRIGIDAIRE FGHS2631PF4A Lights out on user interface and maker not advancing properly & refrigerant noise ; ordrng 1 242058232 (user interface) and 1 5303918344 (ice maker assy) and 3 5305877995 (compound)s
Near Dayton, OH 45402
Kevin
Job Details: 08/28/2019
REFRIGERATOR FRIGIDAIRE FFTR1817LBE TSTAT not opening properly and door handle is broken ; ordrng 1 241537103 (control-temperatur) and 1 241542001 (deflector) and 1 5304506471 (handle set)
Near Xenia, OH 45385
Brad Anders
Job Details: 08/28/2019
COOKTOP WHIRLPOOL RF386PXGQ1 "Installed new bake element, burner, and infinite switch. All operations test ok."
Near Xenia, OH 45385
Brad Anders
Job Details: 08/28/2019
REFRIGERATOR SAMSUNG RF4287HARS/XAA "Installed new main board, customer does not want display replaced, unit checks ok."
Near Fairborn, OH 45324
Brad Anders
Job Details: 08/28/2019
FREEZER SAMSUNG RF263TEAESG/AA "Found door latch broken, installed new door and handle, unit checks ok."
Near Fairborn, OH 45324
Brad Anders
Job Details: 08/28/2019
DISHWASHER KENMORE 665.1579579 "Found detergent door out of alignment, corrected issue causing door to not open. Checks ok."
Near Dayton, OH 45409
Kevin
Job Details: 08/28/2019
REFRIGERATOR SAMSUNG RF28JBEDBSR/AA Needs repaired per ice maker bulletin; ordrng 1 DA82-02675A (IMK SRV KIT) and 1 DA97-14474C (BUCKET)
Near Dayton, OH 45458
Kevin
Job Details: 08/28/2019
REFRIGERATOR SAMSUNG RF263BEAESR/AA "kitchen 4 yrs Ice maker is frozen up needs repaired per ice bulletin; rqstng P&A on 1 DA82-02367A (CLIPS) and 1 DA92-00348B (MAIN BRD) and 1 DA97-12540G (AUGER) and 1 DA97-12604D (BUCKET) and 1 DA97-15217D (IMK), states that autho needed"
Near Washington Township, OH 45458
Kevin
Job Details: 08/28/2019
REFRIGERATOR SAMSUNG RF24FSEDBSR/AA Error code is 22 & 25 ff fan assy and def bimetal is open needs to be replaced ; ordrng 1 DA32-00011D (SENSOR ) and 1 DA47-00243K (BIMETAL) and 1 DA97-13015C (GASKET) and 1 DA97-13757A (FF FAN ASSY)
Near Springfield, OH 45504
Brad Anders
Job Details: 08/28/2019
WASHER GE GTW680BSJ5WS "Installed new gearcase and dampers, unit checks ok."
Near West Carrollton, OH 45449
Kevin
Job Details: 08/28/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Ordered adapter per pointer W10842568 & freezer door rails; ordrng 1 W10625069 (bracket) and 1 W10625070 (bracket) and 1 W10864519 (adapter)
Near Dayton, OH 45458
Kevin
Job Details: 08/28/2019
REFRIGERATOR SAMSUNG RF30KMEDBSR/AA "Error code 22 replace ff fan assy and door gaskets are torn; rqstng P&A on 1 DA97-12688E (RAILS) and 1 DA97-12625A (CLOSER) and 1 DA97-13015C (GASKET ) and 1 DA97-13757A (FF FAN ASSY ) and 1 DA97-13757A (GASKET), states that autho needed"
Near Springfield, OH 45505
Brad Anders
Job Details: 08/28/2019
WASHER GE GTW330ASK0WW "Found drain hose clamp not holding hose properly, installed new clamp, unit checks ok."
Near Xenia, OH 45385
Brad Anders
Job Details: 08/28/2019
REFRIGERATOR/TOP GE GTS21FGKDWW "Installed new defrost control, harness, and heater, unit checks ok."
Near Jamestown, OH 45335
Brad Anders
Job Details: 08/28/2019
REFRIGERATOR WHIRLPOOL GSF26C4EXB02 "Found diffuser getting stuck while closing, found icemaker leaking water into ice chute. Ordered diffuser and icemaker.; ordrng 1 W10814173 (DIFFUSER ) and 1 WPW10251076 (ICEMAKER )"
Near Springfield, OH 45505
Brad Anders
Job Details: 08/28/2019
REFRIGERATOR SAMSUNG RF263TEAESG/AA "Found icemaker room frozen up, ordered icemaker kit.; rqstng P&A on 1 DA82-02714A (ICEMAKER KIT), states that autho needed"
Near Xenia, OH 45385
Brad Anders
Job Details: 08/28/2019
DISHWASHER WHIRLPOOL WDF320PADB2 "Found drain pump not turning with proper voltage applied, ordered new drain pump. Located in the kitchen, manufactured 2015100 deductible collected.; ordrng 1 W10876537 (DRAIN PUMP)"
Near Jamestown, OH 45335
Brad Anders
Job Details: 08/28/2019
WASHER HOTPOINT HTW200ASK0WW "Found gearcase leaking oil, grinding, needs new gearcase, belt, tub nut, and bolt. Located in the laundry room, manufactured 10/2016.Double labor on this job.; rqstng P&A on 1 WH01X24697 (BELT) and 1 WH02X10363 (TUB NUT) and 1 WH02X24374 (BOLT) and 1 WH38X27335 (GEARCASE) and 1 WH49X25379 (PULLEY )"
Near Spring Valley, OH 45370
Brad Anders
Job Details: 08/28/2019
REFRIGERATOR SAMSUNG RF263TEAESR/AA "Found back wall frozen, unit will not defrost. Ordered main control, evaporator cover, heater, icemaker, and defrost sensor.Error 5e, 22e,33e, 39e100.00 Deductible paidPlease inform customer to unplug unit 48 hours prior to service.; rqstng P&A on 1 UNKNOWN (FREEZER ICE PIPE HEATER) and 1 UNKNOWN (ICEMAKER) and 1 UNKNOWN (FF HEATER) and 1 UNKNOWN (MAIN CONTROL BOARD) and 1 UNKNOWN (DEFROST SENSOR) and 1 UNKNOWN (FF EVAPORATOR COVER)"
Near Dayton, OH 45424
Brad Anders
Job Details: 08/28/2019
DISHWASHER MAYTAG MDB8959SFZ4 "Found unit will not power on, ordered control, user interface, and drain pump.; rqstng P&A on 1 W10906431 (CONTROL ) and 1 W10910626 (CONSOLE) and 1 WPW10348269 (DRAIN PUMP)"
Near Springfield, OH 45505
Brad Anders
Job Details: 08/28/2019
DRYER GE GTD42EASJ2WW "Found unit making squealing and grinding noise, ordered bearing assembly, idler pulley, shaft and retainer. Located in the kitchen, manufactured 4/2018.; ordrng 1 WE03X25576 (BEARING ASSEMBLY) and 1 WE12X20395 (IDLER PULLEY) and 1 WE1M300 (RETAINER) and 1 WE3M33 (SHAFT ASSEMBLY )"
Near Jamestown, OH 45335
Brad Anders
Job Details: 08/28/2019
DISHWASHER SAMSUNG DMT400RHS/XAA "Found detergent door being blocked, not allowing door to open during cycle. Informed customer to have dishes not obstruct dispenser door. Unit checks ok."
Near Jamestown, OH 45335
Brad Anders
Job Details: 08/28/2019
WASHER WHIRLPOOL WTW8040DW4 "Found unit will not power on, ordered new main control and user interface. Unit located in the laundry room, manufactured 3/2018; rqstng P&A on 1 W11125152 (CONSOLE ASSEMBLY) and 1 W11182868 (CONTROL)"
Near Spring Valley, OH 45370
Brad Anders
Job Details: 08/28/2019
DISHWASHER WHIRLPOOL WDF730PAYM3 Found drain pump not turning with proper voltage applied. Ordered new drain pump.; ordrng 1 WPW10348269 (DRAIN PUMP)
Near Centerville, OH 45458
Tim
Job Details: 08/21/2019
DISHWASHER LG LDF7774ST Unit needs new control and upper rack. Upper rack was taken apart by A&E and now missing multiple parts. ; rqstng P&A on 1 AHB32983760 (RACK UPPER ) and 1 EBR79686304 (CONTROL)
Near Dayton, OH 45459
Tim
Job Details: 08/21/2019
RANGE FRIGIDAIRE LGEF4046TFH Replace sensor. Checks ok; ordrng 1 316490000(TSDN) (probe)
Near Bellefontaine, OH 43311
Steve
Job Details: 08/21/2019
ICEMAKER FRIGIDAIRE LFSS2612TF0 Auger motor shaft is broken. Need motor 2 yrs old in kitchen ; ordrd 1 241726501 (bar-drive) and 1 242221501 (motor-auger)
Near Zanesfield, OH 43360
Steve
Job Details: 08/21/2019
WASHER GE GTWN4250D1WS Main control is out.5 yrs old laundry area ; ordrd 1 WH12X10614 (control asm)
Near Monroe, OH 45050
Steve G
Job Details: 08/21/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Customer states that the refrigerator section is not going into defrost ;modeCustomer has to shut unit down 2 days proper to coming back out. .; rqstng P&A on 1 WPW10889841 (EVAP MOTOR WITH COVER) and 1 WPW11389713 (BOARD)
Near Waynesville, OH 45068
Steve G
Job Details: 08/21/2019
WASHER LG WM2688HNM Customer states that the unit has a burn smell. Customer needs a complete tub job. Adv customer not to use the unit.Unit 12 years old and in laundry closet. ; rqstng P&A on 1 1111 (SPIN BASKET) and 1 2222 (FRONT TUB) and 1 3333 (REAR TUB) and 1 4444 (TUB SEAL) and 1 5555 (DOOR BOOT) and 1 6666 (STATOR) and 1 7777 (ROTOR)
Near Springboro, OH 45066
Steve G
Job Details: 08/21/2019
REFRIGERATOR FRIGIDAIRE LGHD2369TF5 Customer and tech had a difficult time removing the water filter. Once removed the filter tech installed new filter base. Cycled.; ordrng 1 FR807931801TS (WATER FILTER BASE)
Near Dayton, OH 45420
Tim
Job Details: 08/21/2019
REFRIGERATOR FRIGIDAIRE FFTR1814QW0 Cleared out frozen drain. Checks ok.
Near Dayton, OH 45440
Tim
Job Details: 08/21/2019
REFRIGERATOR WHIRLPOOL GB2FHDXWQ02 Replaced icemaker. Checks ok
Near Dayton, OH 45429
Tim
Job Details: 08/21/2019
FREEZER FRIGIDAIRE FGHF2366PFBA Replaced control. Checks ok
Near Arcanum, OH 45304
Shawn H
Job Details: 08/21/2019
REFRIGERATOR FRIGIDAIRE FPBS2777RF0 "Checked unit and condensation is coming from the door gasket being torn and mullion heater being shorted open. Unit has water leak from dispenser chute and fill tube. Water valve is sticking open and letting water leak, dispenser chute needs replaced under bulletin for leak.; rqstng P&A on 1 241778307 (gasket-refr door) and 1 241778811 (flipper mullion as) and 1 242253002 (valve-water) and 1 5303918794 (dispenser flapper)"
Near Dayton, OH 45459
Tim
Job Details: 08/21/2019
DISHWASHER KITCHENAID KUDS30IXSS7 Replaced main control due to unit running non stop in almost demo mode. Checks ok
Near West Alexandria, OH 45381
Shawn H
Job Details: 08/21/2019
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Unit is only dispensing crushed ice because ice maker is frosting up. Crushed ice customer is seeing is frost and ice build up. Unit is in need of ice maker service kit. ; ordrng 1 DA82-02367A (CLIP) and 1 DA97-15217D (ICE MKR ) and 1 DA97-19898A (DEFROST DRAIN)
Near Bellbrook, OH 45305
Tim
Job Details: 08/21/2019
WASHER LG WM2501HVA Checked unit over found that the unit had a stripped shaft and wouldnêt spin. No repair due to cost.
Near Bellbrook, OH 45305
Tim
Job Details: 08/21/2019
DISHWASHER FRIGIDAIRE FGHD2433KW1 Replaced control and valve. Checks ok.
Near Dayton, OH 45431
Tim
Job Details: 08/21/2019
REFRIGERATOR GE TFH22PRSMAA Checked unit over found that the unit wasnêt going into defrost and was building up frost and ice in freezer. Unit needs new timer. Parts is NLA. No repair.
Near Dayton, OH 45449
Tim
Job Details: 08/21/2019
REFRIGERATOR WHIRLPOOL ED2GVEXVD00 Checked unit over found broken dispenser motor and auger plate. no repair due to cost.
Near Greenville, OH 45331
Shaun S
Job Details: 08/21/2019
WASHER MAYTAG MVWC416FW0 Found no issue with unit customer states noise issue but only noise tech heard was when drain pump is powered up Unit checks ok
Near Greenville, OH 45331
Shaun S
Job Details: 08/21/2019
RANGE GE JB655DKBB Found that both burner needs replaced along with switches that controls them; ordrng 1 LEFTFRONTBURNER and 1 LEFTFRONTINFINITESWITCH and 1 RIGHTFRONTBURNER and 1 RIGHTFRONTSWITCH
Near Vandalia, OH 45377
Shaun S
Job Details: 08/21/2019
REFRIGERATOR GE GFSS6KKXASS Unit needs new drain tube kit installed ; rqstng P&A on 1 DRAINTUBEKIT
Near Bellefontaine, OH 43311
Steve
Job Details: 08/21/2019
DRYER MAYTAG MEDC215EW1 Replaced hi limit t stat kit. If fuse goes again customer will be responsible for charges due to venting. All checks ok at this time.; used 1 279816 (FUSE) from stock
Near Belle Center, OH 43310
Steve
Job Details: 08/21/2019
REFRIGERATOR LG LMXC23796S/00 Door not closing properly. Adjusted door hinge Strike for door heater. Doors are closing properly.
Near Huntsville, OH 43324
Steve
Job Details: 08/21/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Installed new user interface to correct defrost issue per whirlpool.
Near Bellefontaine, OH 43311
Steve
Job Details: 08/21/2019
WASHER SAMSUNG WA56H9000AP/A2 Install new controls to enter diagnostics. No error codes and no water leakage from unit throughout every test procedure. Customer will be responsible for future call no problem found. Customer needs to replace supply hoses.
Near Covington, OH 45318
Kevin
Job Details: 08/21/2019
REFRIGERATOR SAMSUNG RT21M6215SG/AA "Upon arrival unit is still not quite cooling as it should, took temp checks reading the same as always. Called techline, spoke with an Alex, he had me force the unit into cooling mode and wait 20 mins then call back and check the evap. Waited the allocated time, had customer remove food, called techline spoke with Jessica and did a visual support. The evap has a good frost pattern, and from details she believes unit is working properly but the customer is not convinced or happy. We both believe the evap,fan needs to provide better airflow in the unit. At this point i asked about having another servicer come out and or 2nd opinion but then again according to all the data, checks, parts replaced and good frost pattern techline believes unit checks ok.
Near Mason, OH 45040
Steve G
Job Details: 08/21/2019
MICROWAVE GENERAL ELECTRIC PSB9240SFSS Customer states that when they use the unit it will arc and spark. Customer is calling manufacture and see if they will cover the door and turn table ring. Tech will get back with customer and give him a final cost of the repair. Customer was advised that the service call is not refundable if Warranty does cover. $120 for labor and parts if manufacture does not cover. Unit is in the kitchen and 4 years old.
Near Deerfield Township, OH 45040
Steve G
Job Details: 08/21/2019
REFRIGERATOR/TOP GENERAL ELECTRIC n/a Installed new main board. Test ok
Near Waynesville, OH 45068
Steve G
Job Details: 08/21/2019
REFRIGERATOR SUMMIT n/a Customer states that he is going thru CO2 tanks faster then he is going thru kegs. Tech noticed the pressure release valve was not closing. Marlise and Kendall are working on getting the customer the part.
Near Springboro, OH 45066
Steve G
Job Details: 08/21/2019
DISHWASHER SAMSUNG DW80K5050US/AA 03 "installed new case brake, did cycle unit and the unit started washing."
Near Franklin, OH 45005
Steve G
Job Details: 08/21/2019
REFRIGERATOR FRIGIDAIRE FFHS2611LWKA ;;customer did have a little bit of ice on the evap motor. Remove ice and adjust the fill chute. Also notice that the ice maker was leaking and causing large chunks of ice in the ice container. Installed new ice maker. Cycle.; pckd up 1 241798224 (ice maker)
Near West Chester Township, OH 45069
Steve G
Job Details: 08/21/2019
WASHER GE GTW460ASJ0WW "Customer states that the unit is not filling. Installed new main board, program and cycled. Test ok. ; pckd up 1 WH18X28174 (washing machine cont)"
Near Dayton, OH 45419
Kevin
Job Details: 08/21/2019
REFRIGERATOR GE PFCS1NJXCSS 11 yrs kitchen main brd not getting power to compressor; ordrng 1 WR55X10956 (control board asm)
Near Monroe, OH 45050
Steve G
Job Details: 08/21/2019
REFRIGERATOR FRIGIDAIRE FGHS2631PF4A Customer states that display panel has several lights that are out.Installed new display assy. ; pckd up 1 242058232 (user interface)
Near Miamisburg, OH 45342
Kevin
Job Details: 08/21/2019
REFRIGERATOR FRIGIDAIRE LGHB2867PFIA Check IMk out and checked ok rebooted unit for 2 mins and Iêll reschedule to call cust back to what is going on if need to come back and check unit; saved tckt
Near Miamisburg, OH 45342
Kevin
Job Details: 08/21/2019
REFRIGERATOR GE GYE18JSLGFSS Water line to ice maker is plugged up called tech line need to replace complete left ff door; ordrng 1 LEFTFRESHFOODDOOR (LEFT FF DOOR)
Near Englewood, OH 45322
Shawn H
Job Details: 08/21/2019
WASHER SAMSUNG WF42H5000AW/A2 Installed all provided parts. All ok.
Near West Alexandria, OH 45381
Shawn H
Job Details: 08/21/2019
REFRIGERATOR SAMSUNG RF28HMEDBWW/AA Installed all provided parts and ran diagnostics to test. All ok.
Near Dayton, OH 45402
Shawn H
Job Details: 08/21/2019
REFRIGERATOR WHIRLPOOL ED5FVGXWS07 Checked unit over and found water leak coming from defrost drip pan. Pan is cracked and not holding any water. Replaced pan and inspected for other leaks. All ok. ; pckd up 1 WPW10614158 (tray-evap)
Near Clayton, OH 45315
Shawn H
Job Details: 08/21/2019
DISHWASHER BOSCH SHX3AR75UC/21 Found pod stuck in handle of upper rack. I had put a pod in for the customer to start a load before I left on previous visit. Pod drops into handle by design of machine. Dispenser is center of door right above upper rack handle. Advised customer to put pods into bottom of unit or to use liquid detergent. Added liquid detergent and ran unit to test. Dispenser door opens and deposited detergent as it should.
Near Fairborn, OH 45324
Brad Anders
Job Details: 08/21/2019
DRYER HAIER n/a "Unit is not heating, found element open. Found belt shredded, ordered element and belt.; ordrng 1 WE12X27366 (BELT) and 1 wE11X27362 (HEATING ELEMENT)"
Near Dayton, OH 45426
Shaun S
Job Details: 08/21/2019
DRYER WHIRLPOOL WED9200SQ0 Remov d and replace parts on unit ran and checked out unit checks ok
Near Dayton, OH 45414
Shaun S
Job Details: 08/21/2019
DISHWASHER BOSCH SHS5AVF2UC/01 "Upon arrival found that mounting screw in top of dishwasher as missing causing unit not to be secure, t checks installed new screws, unit checks ok"
Near Greenville, OH 45331
Shaun S
Job Details: 08/21/2019
REFRIGERATOR SAMSUNG RF263BEAESR/AA "Upon arrival found that imk as jammed with cubes, tech removed all jammed cubes cleaned out imk area check ok"