Near Miamisburg, OH 45342
Tim
Job Details: 11/15/2019
DISHWASHER BOSCH SHE3AR75UC/08 Replaced drain pump. Checks ok. ; used 1 611332 (PUMP) from stock
Near Troy, OH 45373
Steve
Job Details: 11/15/2019
RANGE-ELEC LG n/a Installed new control panel. All burners operating properly.
Near Piqua, OH 45356
Steve
Job Details: 11/15/2019
DRYER SAMSUNG DV48H7400EW/A2 Unit was noisy now turning at all. Found broken idler pulley... replaced. Pulley. Unit runs ok; used 1 DC93-00634A (IDLER PULLEY) from stock
Near Tipp City, OH 45371
Steve
Job Details: 11/15/2019
WASHER LG WM3570HWA Unit is not draining properly. Found impeller bad on drain pump. Installed new pump. Unit operating properly.; used 1 4681EA2001T (DRAIN PUMP) from stock
Near Dayton, OH 45417
Tim
Job Details: 11/15/2019
MICROWAVE SHARP R-1514 Checked unit over found microwave door was melted and interior of microwave. No repair possible due to the damage caused by fire. Not normal wear and tear picture attached. Also missing turn table tray and glass. Unit 15 years old in the kitchen.
Near Tipp City, OH 45371
Steve
Job Details: 11/15/2019
DISHWASHER WHIRLPOOL WDF530PLYW1 Unit not cleaning properly. Test ran unit. Running ok. Recommend cleaner for unit.
Near Troy, OH 45373
Steve
Job Details: 11/15/2019
REFRIGERATOR FRIGIDAIRE LFFH20F3QWG Noisy operation. Found fan blade in contact evap cover. Repositioned fan blade further on motor. Unit operating ok
Near Lebanon, OH 45036
Steve G
Job Details: 11/15/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Customer complaint is that she had the unit worked on last April , about a week ago the unit started to act up. Time of service call the unit is working fine. Tech did not see any frost build up on the freezer evap cover or the refrigerator evap; cover. Did check the gaskets and they are all sealing fine. Rails check fine, Unit is in the kitchen and 3 years old. Tech did take pictures of the unit and the dings prior to touching the unit. Called lowes spoke to Jeannette said since time of service unit was working fine.
Near Tipp City, OH 45371
Steve
Job Details: 11/15/2019
WASHER WHIRLPOOL WFW8740DW Installed new door boot clamp.
Near Lebanon, OH 45036
Steve G
Job Details: 11/15/2019
REFRIGERATOR SAMSUNG RF267AEBP/XAA Tech called the warranty company explain that the drain line has been pinched and cannot free up nor does Samsung have any repair kit for that since it is inside the cabinet unit is nonrepairable advised the situation to the customers warranty company and they are placing an options for replacement technician did have to put new evaporator due to the other removable part was broken -- Plus the fan was not working at all on the evaporator cover tech return icemaker and water valve back to office.
Near Springboro, OH 45066
Steve G
Job Details: 11/15/2019
OVEN SAMSUNG NE59J7630SG/AA Installed new main board and display. Cycled.
Near West Chester Township, OH 45069
Steve G
Job Details: 11/15/2019
REFRIGERATOR FRIGIDAIRE LGHB2867PFLA Customer states that the unit is not making ice. Found fill tube was frozen. Installed new fill tube kit. Cycled. ; pckd up 1 241920106 (FILL TUBE)
Near Middletown, OH 45042
Steve G
Job Details: 11/15/2019
WASHER SAMSUNG WA50K8600AV/AA Installed all new support rods cycle test OK
Near New Lebanon, OH 45345
Shawn H
Job Details: 11/15/2019
DISHWASHER FRIGIDAIRE FGIP2468UF0A Installed all provided parts and ran to test. Unit won’t power up. Do not have voltage to control. Checked outlet and have voltage at outlet but when unit is plugged in it won’t power up. The outlet it is plugged into is a 2 prong with an adapter to 3. Plugged unit into another outlet and it powers up fine and operates as it should. Advised customer to have outlet replaced.
Near Dayton, OH 45406
Shawn H
Job Details: 11/15/2019
DRYER SAMSUNG DV40J3000EW/A2 Upon arrival found unit with good voltage to it but no heat. He led heater and found it shorted open. Replaced from stock and ran to test. Unit heats fine. Advised customer to have vent cleaned out due to lint build up in vent. ; used 1 DC97-14486A (ELEMENT) from stock
Near Clayton, OH 45315
Shawn H
Job Details: 11/15/2019
RANGE - ELECTRIC KENMORE 790.974328 Installed new control and ran to test at 350. Unit is heating fine. Set calibration for customer. All ok
Near Dayton, OH 45415
Shawn H
Job Details: 11/15/2019
REFRIGERATOR FRIGIDAIRE FRS23KF6EM1 Upon arrival found ice maker off. turned ice maker on and it cycles but won’t add water. Checked dispenser and it won’t dispense water either. Pulled machine and found no pressure at back. Found supply line shut off. Turned on and cycled ice maker. Adds water fine now and dispenser works as it should. Customer had remodel work done and contractor shut down the water and forgot to turn it back on. All ok. Unit is 14 years old in kitchen.
Near Dayton, OH 45415
Shawn H
Job Details: 11/15/2019
MICROWAVE GE JVM1350WW002 Upon arrival found unit plugged in but inop. Checked outlet and have no power at outlet. Ran unit on extension cord to a known good outlet and ran to test. Unit heats fine with no issues. All functions work as they should. Advised customer issue is with outlet and requires an electrician. Advising 210 HBW of electric issue. Collected deductible by check. Unit 23 years old in kitchen.
Near Vandalia, OH 45377
Shaun S
Job Details: 11/15/2019
MICROWAVE FRIGIDAIRE FGMV176NTF "Removed and replaced door switches on unit along with lever, ran and checked out unit checks ok"
Near Dayton, OH 45414
Shaun S
Job Details: 11/15/2019
MICROWAVE WHIRLPOOL UMV1160CS-3 "Removed and replaced holsters and switches on both upper door latch and for bottom door latch, ran and checked unit operation, unit checks ok upon techs departure"
Near Greenville, OH 45331
Kevin
Job Details: 11/15/2019
REFRIGERATOR SAMSUNG RS25J500DSG/AA "Removed everything from freezer. Removed evap covers and icemaker. Took multiple pics. Steamed pit any frost and ice and wiped down dry completely. Then proceeded to change out damper assembly and cover. Explained a few things to customer, out of any other ideas of frost buildup in unit."
Near Greenville, OH 45331
Kevin
Job Details: 11/15/2019
DISHWASHER FRIGIDAIRE FGID2466QF4A "Customer claims unit will not drain. Has standing water in unit. Shop vac out water, and from drain line. When canceling unit you can hear drain pump activate but not draining. Having vacuumed line out clear. Removed unit, and removed drain pump all was clear. Checked drain line again, found that cutout for dishwasher drain in garbage disposal was not knocked out, even though i asked customer specifically if they had any work done and on garbage disposal. After the fact knocked put plug, then put everything back together. Customer told me there was some plumbing recently done so if garbage disposal was not changed then the drain line had to be hooked up differently. Ran unit in quick wash had filled, washed and drained. Unit checks ok, showed customer."
Near Fairborn, OH 45324
Kevin
Job Details: 11/15/2019
REFRIG/SIDE-BY-S FRIGIDAIRE PLHS269ZDBH Fill tube leaking repaired and checks ok called AHS-
Near Fairborn, OH 45324
Kevin
Job Details: 11/15/2019
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Unit needs repaired per IMk bulletin installed parts and took pictures; used 1 DA97-14474C (ICE TRAY) from stock
Near Dayton, OH 45406
Kevin
Job Details: 11/15/2019
REFRIGERATOR SAMSUNG RF26HFENDSR/AA Installed def heater and ff fan assy & sealed liner and checks ok
Near Miamisburg, OH 45342
Kevin
Job Details: 11/15/2019
REFRIGERATOR SAMSUNG RS25H5111SR/AA Same problem calling Warrantech about wiring issue causing fan to short cycle intermittently Talya- they will contact cust within 2-3 business day about their options
Near Donnelsville, OH 45319
Brad Anders
Job Details: 11/15/2019
REFRIGERATOR MAYTAG MFF2558VEW4 "100 deductible collected--Found ice build up in freezer section, steamed out the ice, installed new drain pipe in unit. Checks ok.; used 1 W10619951 (DRAIN PIPE) from stock"
Near Dayton, OH 45406
Kevin
Job Details: 11/15/2019
REFRIGERATOR FRIGIDAIRE FFHS2622MSYA issue with wiring and board.
Near Springfield, OH 45502
Brad Anders
Job Details: 11/15/2019
WASHER HAIER HLPW028BXW "Found drain pump not turning with proper voltage applied. Talked to Betsy at BMS, let her know that the drain pump is not available to replace."
Near Springfield, OH 45504
Brad Anders
Job Details: 11/15/2019
REFRIGERATOR KITCHENAID KRFF300ESS01 "Found drain line clogged, installed new drain kit. Unit is working properly."
Near Washington Township, OH 45459
Tim
Job Details: 11/15/2019
DISHWASHER WHIRLPOOL WDF550SAA "Checked unit over found melted heater and tub. Also found shorted control. Unit needs tub, heater and both control. About 10-15 years old. Black in the kitchen. Not worth repairing low end unit.; rqstng P&A on 1 W10567498 (tub-dishwr) and 1 WPW10565690 (cntrl-elec) and 1 WPW10567589 (cntrl-elec) and 1 WPW10567630 (heater), states that autho needed"
Near Dayton, OH 45458
Tim
Job Details: 11/15/2019
RANGE WESTINGHOUSE KS860GDD2 Replaced front right and rear left burners. Checks ok.; ordrng 2 318372211(TS) (element-surface)s
Near Piqua, OH 45356
Steve
Job Details: 11/15/2019
DISHWASHER SAMSUNG DW80M2020US/AA00 Unit leaking water from valve.; ordrd 1 DD81-02265A (WATER VALVE )
Near Troy, OH 45373
Steve
Job Details: 11/15/2019
MICROWAVE WHIRLPOOL WMH53520CH2 Unit not heating nor light in cavity is working. Found faulty door switch. Replaced door switch unit operating ok.; ordrng 1 W10727360 (microswitch (TS))
Near Troy, OH 45373
Steve
Job Details: 11/15/2019
MICROWAVE WHIRLPOOL WMH76719CZ-1 Unit won’t heat and cavity light not working. Replaced top switches in door latch. Unit operating ok.2.9 yrs old in kitchen; ordrng 1 W10269458 (switch (TS)) and 1 W10727360 (microswitch (TS))
Near Troy, OH 45373
Steve
Job Details: 11/15/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 LED lighting out in fresh food section. Replaced 2 modules. Unit lighting properly.; ordrng 2 W11205083 (module (TS))s
Near Dayton, OH 45416
Shawn H
Job Details: 11/15/2019
REFRIGERATOR GE GTL21KCXABS Checked unit and found ice maker stuck mid cycle. Forced ice maker into cycle and it began to turn but was very sluggish. Ice maker finished cycle and filled with water fine. Unit needs ice maker assembly. It has an intermittent dead spot. Called CC and left voicemail at extension 7028. ; rqstng P&A on 1 WR30X10093 (icemaker asm)
Near Troy, OH 45373
Steve
Job Details: 11/15/2019
REFRIGERATOR SAMSUNG RS25J500DWW/AA Freezer evap frosted over. RR evap cover temp sensor. Cleared ice. Unit running ok; ordrng 1 DA32-10105H (TEMP SENSOR (TS))
Near Monroe, OH 45050
Steve G
Job Details: 11/15/2019
WASHER MAYTAG MVWC565FW1 Customer states that unit is shaking . Cycled unit with nothing in the unit. Customer needs tub ring and support rods. ; ordrd 1 W10849477 (ring-tub) and 1 W11130362 (suspension)
Near Dayton, OH 45419
Shawn H
Job Details: 11/15/2019
WASHER SAMSUNG 110.8287082 "Checked unit over and found motor getting voltage to it and humming but won’t move. Removed motor to inspect and found centrifugal switch stuck open. Closed switch and ran to test. Unit will agitate, drain and spin fine. Unit will need motor. Unit is 28 years old in laundry room. ; ordrng 1 WP661600 (drive motor)"
Near Centerville, OH 45458
Steve G
Job Details: 11/15/2019
OVEN GENERAL ELECTRIC JT5500SF2SS Customer need a new cord installed on the unit. No one has the part special order. ; ordrng 1 WB18T10573 (conduit wire asm)
Near West Milton, OH 45383
Shaun S
Job Details: 11/15/2019
DISHWASHER FRIGIDAIRE FFBD2411NS1A "Upon running and testing unit, found that unit has a defective wash pump motor and seals are also bad causing unit to leak water Tech would like to return 11-15 between 12-3 for repair ; ordrng 1 WASHPUMPMOTOR"
Near Englewood, OH 45322
Shaun S
Job Details: 11/15/2019
REFRIGERATOR SAMSUNG RF263BEAESR/AA "Upon arrival found that unit has product that is frozen inside of unit, upon checking temp in unit, found the unit is running at 32* and lower. Contacted tech support was told to change main board and evap cover to resolve situation; rqstng P&A on 1 EVAPCOVER and 1 MAINBOARD"
Near Greenville, OH 45331
Kevin
Job Details: 11/15/2019
RANGE FRIGIDAIRE FFEF3018LWE "Upon arrival customer front right burner when turning on switch you can hear it sizziling/cracking a little bit. Tested other burner switches appear ok. No other complaints. Elements are working fine. Will order new infinite switch. Called Joe head of maintenance, said to go ahead with repair. Collected service call today; ordrng 1 316436001 (switch,infinite lrg)"
Near Dayton, OH 45424
Brad Anders
Job Details: 11/15/2019
REFRIGERATOR FRIGIDAIRE FRS26LF8CS5 Found ice container assemby not dispensing ice properly. Ordered new assembly.; ordrng 1 241860801 (ice container assy)
Near Dayton, OH 45434
Kevin
Job Details: 11/15/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM00 IMk not advancing & fan not running; ordrng 1 W10764668 (icemaker) and 1 W10833801 (fan)
Near Dayton, OH 45424
Brad Anders
Job Details: 11/15/2019
REFRIGERATOR FRIGIDAIRE FRS26LF8CS5 Found ice container assemby not dispensing ice properly. Ordered new assembly.; ordrng 1 241860801 (ice container assy)
Near Cedarville, OH 45314
Brad Anders
Job Details: 11/15/2019
RANGE LG LRE3061ST Found left front dual burner not working properly. Ordered burner and control. Ordered parts through Shari.; ordrng 1 UNKNOWN (CONTROL) and 1 UNKNOWN (LEFT FRONT BURNER)
Near Dayton, OH 45419
Tim
Job Details: 11/14/2019
ICEMAKER ULINE UHNP315-SS01A Checked unit over found issue with drain hose. Giving an error 13 which indicates issue with water standing in the unit. Instructed customer to fix drain line which he had running about 25 feet. Then we’d go from there is that didn’t resolve it. Per uline only suppose to run up max 10 feet.
Near Franklin, OH 45005
Steve G
Job Details: 11/14/2019
WASHER MAYTAG MVWC300VW1 All operations check ok.
Near Dayton, OH 45434
Tim
Job Details: 11/14/2019
OVEN GE JGBP26WEA3WW Replaced bake ignitor checks ok.; used 1 5303935066 (IGNITOR) from stock
Near Beavercreek, OH 45430
Tim
Job Details: 11/14/2019
DISHWASHER KENMORE 665.12773K311 Replaced control due to the unit continuously running a cycle. Replaced divert motor due to leaking around seal.
Near Dayton, OH 45440
Tim
Job Details: 11/14/2019
REFRIGERATOR FRIGIDAIRE LGHB2867PF0 "Checked unit over found that the unit need control, defrost and door seal. Customer wants to decide."
Near Dayton, OH 45459
Tim
Job Details: 11/14/2019
WALL OVEN WHIRLPOOL NO MODEL 11/13/19 Checked unit over model and serial gone. Needs new control due to E1 F2 error code. No repair.
Near Miamisburg, OH 45342
Tim
Job Details: 11/14/2019
OVEN FRIGIDAIRE FEF375GCB Replaced shorted bake ignitor. Checks ok; used 1 316075104 (
Near Dayton, OH 45429
Tim
Job Details: 11/14/2019
REFRIGERATOR GE PFS22SISBSS Checked unit over found broken water line. Repaired line. Checks ok
Near Urbana, OH 43078
Steve
Job Details: 11/14/2019
WASHER MAYTAG MVWB835DW0 F7e9 f0e3 f7e3 suds error and rotor locked error. Overload error Recalibrated to factory settings. Unit operating ok.
Near Springfield, OH 45503
Steve
Job Details: 11/14/2019
WASHER LG WT5001CW Unit has power and will not turn on. Lid is locked and cannot open--Customer declined repair
Near Troy, OH 45373
Steve
Job Details: 11/14/2019
DISHWASHER - BUI BOSCH SHXM4AY55N/01 E15 error. Found stuck float switch. Rimmed stem of float to allow free movement. Unit operating ok.
Near Middletown, OH 45042
Steve G
Job Details: 11/14/2019
WASHER KENMORE 110.45872 400 Customer states that the unit is not washing. Found that the spin basket was dropped down about 1.25. Could not hand spin the tub. Unit needs a complete tub job. 12-14 years old. In basementNeed complete tub job. Will needs extra labor and two men. 2;hrs.; rqstng P&A on 1 1111 (FRONT TUB) and 1 2222 (REAR TUB) and 1 3333 (SPIN BASKET) and 1 4444 (DOOR BOOT) and 1 5555 (TUB SEAL) and 1 7777 (PULLEY IN REAR OF TUB) and 1 8888 (PULLEY BOLT)
Near Miamisburg, OH 45342
Tim
Job Details: 11/14/2019
FREEZER WHIRLPOOL WRF767SDHZ00 Replaced one freezer light and refrigerator light. Checks ok; ordrng 2 W11205083(TS) (module)s
Near Troy, OH 45373
Steve
Job Details: 11/14/2019
REFRIGERATOR FRIGIDAIRE LGHB2869TF6 Upper icemaker not working. Water line is frozen. Installed insulation and sealed rear cavity; used 1 5305877995 (COMPOUND) from stock
Near Lakeview, OH 43331
Steve
Job Details: 11/14/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Icemaker doesn’t work. Will not advance through sequence. Installed new icemaker. Unit cycling and filling properly.; used 1 W11188383 (
Near Stokes Township, OH 43331
Steve
Job Details: 11/14/2019
REFRIGERATOR FRIGIDAIRE FFTR2021TB2 Found defrost heater unplugged. Tightened connections. Unit operating properly.
Near Franklin, OH 45005
Steve G
Job Details: 11/14/2019
REFRIGERATOR GE GFE29HSDASS Spoke to Ron at Techline-- states that the control board blew the display board out need to order display customer approved via phone; ordrd 1 WR55X11144 (pcb asm led icon ui)
Near Belle Center, OH 43310
Steve
Job Details: 11/14/2019
DISHWASHER FRIGIDAIRE FFID2426TD2A Unit will not start. Found door latch sprung in closed position not allowing door to close. Removed latch reset switch unit operating properly.
Near Dayton, OH 45426
Shawn H
Job Details: 11/14/2019
RANGE - ELECTRIC LG LRE3060ST/00 Upon arrival found unit unplugged. Customer stated she was using the left rear small burner with a 6” pan heating butter on 3 to make grilled cheese. Customer set burner to 3 and turned away to prep. Customer stated burner heated to a glowing red and ignited butter. Flame from pan melted the touchpad. Removed back cover and inspected. Found short at main control causing run away heating on the burner. Unit needs console and main PCB. Model won’t pull up on any sites. ; ordrng 1 1111CONSOLE (1111CONSOLE) and 1 1111PCB (1111PCB)
Near Brookville, OH 45309
Shawn H
Job Details: 11/14/2019
OVEN JENN-AIR JES9800AAB Installed new control assembly and ran unit to test. All functions work as they should. Customer wants top replaced. Please order and schedule for service after the first of December. Please order top.; ordrng 1 12002557 (cooktop)
Near Bellefontaine, OH 43311
Steve
Job Details: 11/14/2019
MICROWAVE OVEN LG LMV2031BD /00 Unit not heating consistently. Found loose terminal on middle door switch --- Unit operating properly.
Near Dayton, OH 45426
Shawn H
Job Details: 11/14/2019
DRYER WHIRLPOOL WED9200SQ0 "Upon arrival found unit would power up but won’t start. Removed lower cover to inspect. Found exhaust thermal fuse shorted open. This is the third one since August. Checked blower housing for blockages. None found. Removed exhaust tube from blower housing to inspect. Clear and free of lint. Replaced thermal fuse and ran unit to test. Temps at exterior are 130 on high. Heater is cycling fine. Checked for error codes and found F28 code. Open moisture sensor. Sensor isn’t shorted open. Checked lint screen for blockages and it won’t let water through. Unit needs lint screen. Ok per CC.; ordrng 1 W10120998VP (screen - q), used 1 8577274 (THERMISTOR) from stock"
Near Bellefontaine, OH 43311
Steve
Job Details: 11/14/2019
FREEZER KENMORE 253.280928 Installed new control unit operating properly.
Near Dayton, OH 45415
Shawn H
Job Details: 11/14/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Customer states that lower spray arm isn’t moving any water. Removed arm to inspect. Found lower arm split on side causing water to flow in the wrong direction. Also found split in upper arm. Unit needs upper and lower wash arms. Ran unit through diagnostics to check for other issue. No codes present and all functions work. ; ordrng 1 WPW10317197 (upper spray arm) and 1 WPW10319027 (spray arm)
Near Vandalia, OH 45377
Shaun S
Job Details: 11/14/2019
MICROWAVE FRIGIDAIRE FGMV176NTF Upon arrival founded that unit is heating on its own without unit being used ; ordrng 1 DIODE and 1 DOORSWITCHESALL and 1 MAGTUBE
Near Brookville, OH 45309
Shaun S
Job Details: 11/14/2019
REFRIGERATOR FRIGIDAIRE FPBC2277RFJ "Upon arrival found that tube is froze up again after installing new fill tube with tape, was told to order a bypass filter for customer to see if problem is resolved ; ordrng 1 BYPASSFILTER"
Near Middletown, OH 45042
Steve G
Job Details: 11/14/2019
WASHER MAYTAG MVWC415EW0 Customer states that the unit lock light just flashes. Unplug the unit and did a calibration on the unit. Unit did pass the calibration with no error codes.
Near Carlisle, OH 45005
Steve G
Job Details: 11/14/2019
REFRIGERATOR WHIRLPOOL WRF540CWBM00 Customer states that unit is not making ice -- Tech installed new icemaker assembly cycled unit advise customer to change out water filter --pckd up 1 W10884390 (icemaker)
Near Franklin, OH 45005
Steve G
Job Details: 11/14/2019
DRYER MAYTAG MEDB880BW0 Customer states that the unit is not making ice. Installed new ice maker. Cycled. Customer is on well water and has to change out the water filter. Filter has not been change for close to 5 years. ; pckd up 1 WPW10884390 (ICE MAKER )
Near Arcanum, OH 45304
Kevin
Job Details: 11/14/2019
WASHER MAYTAG MVWB765FW0 "E2F6 communication error, UI cannot hear ACU. Unplugged unit for a few minutes then proceeded to plug in, and put into diagnostics mode. Was able to bring up error code and no other errors at this time however trying to proceed tests it would not. Tried multiple times, unit otherwise will not power on or do anything by just hitting power button. Ordering new main control and interface.; rqstng P&A on 1 W10919546 (console) and 1 W10920541 (cntrl-elec)"
Near Dayton, OH 45414
Shaun S
Job Details: 11/14/2019
MICROWAVE SAMSUNG SMH1816S "Upon arrival found that unit needs a new turntable motor installed, motor has power but will not turn; ordrng 1 DE31-10172C (TURN TABLE MOTOR)"
Near Springboro, OH 45066
Steve G
Job Details: 11/14/2019
REFRIGERATOR SAMSUNG RF23HCEDBSR/AA Customer states that the unit had frost build up again on the back wall of the refrigerator section. Spoke to Rodney at Warrantech they are going to place the unit into replacement options Tech notified customer to keep him up-to-date
Near Dayton, OH 45414
Shaun S
Job Details: 11/14/2019
RANGE FRIGIDAIRE FPES3085KFG "Upon arrival found that cooktop not working on unit, contacted tech support spoke to Russ went through checks found that user interface and meter need changed; ordrng 1 316442062 (board) and 1 318411401 (CONTROL)"
Near Franklin, OH 45005
Steve G
Job Details: 11/14/2019
REFRIGERATOR FRIGIDAIRE LFSS2612TP0 Customer states that the ice is not dispensing. Found a blockage in the ice container
Near Franklin, OH 45005
Steve G
Job Details: 11/14/2019
DRYER MAYTAG MEDB880BW0 Customer states that the unit is not making ice. Installed new ice maker. Cycled. Customer is on well water and has to change out the water filter. Filter has not been change for close to 5 years. ; pckd up 1 WPW10884390 (ICE MAKER )
Near Union City, IN 47390
Kevin
Job Details: 11/14/2019
REFRIGERATOR GE GFE26JEMAFDS "Customer claims unit hasnt been making ice and noise coming from freezer. Icemaker was off at the time. Removed freezer door, and contents, evap cover. Removed icemaker fan in left hand corner, found about half inch of ice buildup in fan and ductwork. pics attached, Used steamer to clear all ice, made sure IM venting was clear. Turned icemaker back on, Told customer to monitor and how to visually inspect any frost buildup and to check airflow through venting by holding in door switch. Freezer door handle also has broken and needs replaced.; ordrng 2 WR01X25070 (refrigerator handle FASTENER)s and 1 WR12X30288 (black stainless hand)"
Near Dayton, OH 45416
Shawn H
Job Details: 11/14/2019
WASHER WHIRLPOOL WTW5700XW0 Upon arrival found unit plugged in but won’t power up. Removed console to inspect. Found the hot water valve leaking onto the main control causing a short. Unit needs valve assembly and main control. Due to cost and age customer does not wish to repair.
Near Fairborn, OH 45324
Kevin
Job Details: 11/14/2019
REFRIGERATOR FRIGIDAIRE LFHB2751TF7 "Auger motor is locked up installed motor ordered wiring harness & main brd voltage is fluctuating to the auger motor & solenoid; ordrng 1 5304508052 (harness) and 1 5304510307 (CONT BRD), used 1 241816602 (AUGER MOTOR) from stock"
Near Dayton, OH 45406
Kevin
Job Details: 11/14/2019
REFRIGERATOR SAMSUNG RF26HFENDSR/AA Ff section frozen up error code 22 & 25; ordrng 1 DA96-00660J (EVAP ) and 1 DA97-12609B (FF FAN ASSY)
Near Dayton, OH 45405
Shawn H
Job Details: 11/14/2019
WASHER WHIRLPOOL LAT8014AAL Upon arrival found unit with no power to it. Checked power cord and it was partially plugged in to outlet with grounding adapter. Fully inserted plug and unit began to fill. Ran unit to test. All operations work as it should. Found timer not pulling out to stop load. Unit needs timer but has been like this since customer has lived here. (14 years). Quoted 200 plus tax for parts and labor. He does not wish to repair.
Near Dayton, OH 45415
Kevin
Job Details: 11/14/2019
REFRIGERATOR SAMSUNG RSG257AARS/XAA Cam is cracked on freezer door; ordrng 1 DA66-00558B (RISOR) and 1 DA97-06158A (LOWER HINGE)
Near Miamisburg, OH 45342
Shawn H
Job Details: 11/14/2019
DISHWASHER WHIRLPOOL DU900PCDB3 "Unit is 23 years old in kitchen. Found signs of water leakage at the main supply line. Line is a copper line. Advised customer to have plumber from AHS address the leak. Ran unit to test cycles. Unit is also leaking from door seal and sweep. Otherwise unit fills, washes, drains, and heats with no issue. Unit needs door seal, sweep and water line replaced. Called AHS to get authorization and inform of water line leak. AHS is putting into replacement due to age. Authorization for diagnosis. 107KFGP"
Near Dayton, OH 45404
Shawn H
Job Details: 11/14/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "Installed all provided parts. Door closes easily, lights work and door alarm no longer sounds."
Near Vandalia, OH 45377
Kevin
Job Details: 11/14/2019
REFRIGERATOR SAMSUNG RF30HBEDBSR/AA Showing error code of ff fan assy plus needs repaired per IMk bulletin; ordrng 1 DA82-01396A (CONTAINER) and 1 DA82-02367A (CLIPS) and 1 DA97-12540G (AUGER) and 1 DA97-13757A (FF FAN ASSY)
Near Fairborn, OH 45324
Brad Anders
Job Details: 11/14/2019
DISHWASHER FRIGIDAIRE FGHD2465NF1A Found rinse button on console not responding properly. Ordered new console. Authorization (221LAJM) for 221.82.; rqstng P&A on 1 807545704 (console assembly)
Near Springfield, OH 45504
Brad Anders
Job Details: 11/14/2019
REFRIGERATOR SAMSUNG RF28JBEDBSR "Found icemaker frozen up, ordered ICEMAKER service kit. Located in the kitchen, manufactured 4/2017; rqstng P&A on 1 DA82-02675A (ICEMAKER SERVICE KIT), states that autho needed"
Near Dayton, OH 45414
Shaun S
Job Details: 11/14/2019
RANGE SAMSUNG NE58F9500SS/AA "Removed and replaced upper and lower convection motors, blades, and nuts, along with new temp sensor, unit checks ok upon techs departure"
Near Versailles, OH 45380
Kevin
Job Details: 11/14/2019
WASHER SPEED QUEEN AWN432SP113TW01 "Unit belt and main pulley has tremendous wear. Too much slack in drive belt when running unit with front cover off. Removed motor and belt unit. Spun by hand shaft in one direction to engage spinout. Opposite way for agitation. Thus far i believe the transmission is fine just excessive wear and slop on pulleys and belt.
Near Bradford, OH 45308
Kevin
Job Details: 11/14/2019
WASHER AMANA NTW4501XQ0 "Upon inspection, put unit into diagnostics, passed. however very loud noise when spinning out. Unit will need new transmission, and tub bearing. Customer says unit will drain water but not get clothes spun out properly. Gave rough estimate for repair, recommended to get new washer as they do 20plus loads a week. Unit is around 5years old. Collected service call."
Near Greenville, OH 45331
Kevin
Job Details: 11/14/2019
DRYER SAMSUNG DV42H5200EF/A3 "Unit not heating, found heating element open. Replaced part from truck stock. Unit is heating and working ok. ; used 1 DC97-14486A (ELEMENT) from stock"
Near Springfield, OH 45503
Brad Anders
Job Details: 11/14/2019
MICROWAVE OVEN LG LMV2031SW/00 Found cooling fan not turning properly. Ordered fan motor and control.; ordrng 1 UNKNOWN (COOLING FAN MOTOR) and 1 UNKNOWN (CONTROL BOARD)
Near Greenville, OH 45331
Kevin
Job Details: 11/14/2019
REFRIGERATOR WHIRLPOOL EL87TRRRV05 "Upon arrival took temp checks said 44F. Unit has been worked on several times but customer only had paperwork for one work order from authorized from 4-2011 and that only stated about keeping food away from vents. Removed items customer keeping food outside in cold. Removed evap cover, turned unit back on unit developed a full frost pattern across evap, cold control appears to be working ok. Evap fan and lights working ok. Compressor is turning on ok, fairly warm to touch. Unit has no condenser coil or fan. Told customer keep at setting number 6 and monitor after 24 hours check thermometer in frig see how low it goes to with food out. If it drops properly then its a circulation issue with food storage if not possible unit might be low on charge. Unit appears to have a process stub and customer seems to think compressor has been changed out before. Called into office talked to Robin looked up prior history and compressor has been changed out. Told cu