Near Bellbrook, OH 45305
Tim
Job Details: 09/11/2019
OVEN KITCHEN AID KESC308LSS0 Checked unit over found that the unit was giving an F2 e1 error code. Reset unit and tested. Working good. If unit still having issues it will need touch pad.
Near Dayton, OH 45440
Tim
Job Details: 09/11/2019
DRYER HOTPOINT n/a Checked unit over found that the unit would not start found issue with timer. Replaced timer knob and fixed wiring to switches. Checks ok
Near Dayton, OH 45419
Tim
Job Details: 09/11/2019
DISHWASHER KITCHEN AID KDTE334GPS0 Replaced track and adjusters. Checks ok
Near Dayton, OH 45417
Tim
Job Details: 09/11/2019
DISHWASHER WHIRLPOOL DP8500XXN3 Checked unit over found that the unit needs a new water valve due to completely shorted out. Customer not wanting to repair.
Near Zanesfield, OH 43360
Steve
Job Details: 09/11/2019
REFRIGERATOR KITCHENAID WRV986FDEM00 Icemaker not working. E2 error. Home position not found. Ran through diagnostics. Did not pass harvest test. Recommend imk replacement.; used 1 W10764668 (IMK) from stock
Near Bellefontaine, OH 43311
Steve
Job Details: 09/11/2019
REFRIGERATOR MAYTAG MFX2876DRH00 "Unit is not cooling. Comp and fans not running. Entered diagnostics. All fans, air dampers and compressor run properly. Reset unit. Refrigerator is running properly.4.5 yrs old in kitchendfbrph@embarqmail.com for review"
Near Huntsville, OH 43324
Steve
Job Details: 09/11/2019
WASHER GE GTW485ASJ4WS Unit will not spin clothes out. Found kink in pressure hose unable to reach spin speed. Corrected issue. Towel came apart in tub.
Near Tipp City, OH 45371
Steve
Job Details: 09/11/2019
REFRIGERATOR FRIGIDAIRE FFHS2311PFEA Icemaker not cycling properly. Faulty motor. Need to replace. Installed new icemaker . Unit cycling properly ; used 1 241798224 (IMK) from stock
Near Piqua, OH 45356
Steve
Job Details: 09/11/2019
DISHWASHER FRIGIDAIRE FGID2477RF6A Installed parts listed. Test ran through diag. Unit is heating up. No error codes at this time. Recommended 2 products for customer to use for wash ability
Near Tipp City, OH 45371
Steve
Job Details: 09/11/2019
DOUBLE WALL OVEN FRIGIDAIRE FPET3077RFD Convection fan nut was loose from factory. Tightened. Unit operating ok
Near Tipp City, OH 45371
Steve
Job Details: 09/11/2019
REFRIGERATOR SAMSUNG RF18HFENBSR/US Unit has no water hooked to icemaker causing an over cooling issue. Imk must be turned off
Near Centerville, OH 45459
Tim
Job Details: 09/11/2019
REFRIGERATOR WHIRLPOOL WRB322DMBB00 Checked unit over found leaking icemaker and frozen. Cleared drain and replaced icemaker. Checks ok.; ordrng 1 W10884390(TS) (icemaker)
Near Dayton, OH 45440
Tim
Job Details: 09/11/2019
WALL OVEN KITCHEN AID KOCE507EBS03 Checked unit over found shorted appliances manger board and main control. Also bad door switches. Controls covered by kitchen aid 5 year warranty. Unit is less the. Two years old. Microwave oven comb in kitchen unit will need to be removed to repair. Requesting additional labor due to have to removed and replace multiple control board and door switches.; rqstng P&A on 1 W10915648 (cntrl-elec) and 1 W11179310 (cntrl-elec) and 2 W11241293 (harns-wire INTERLOCK)s
Near Lebanon, OH 45036
Steve G
Job Details: 09/11/2019
MICROWAVE GENERAL ELECTRIC JVM3160DF4WW Audrey at GE is replacing the unit. Unit display is flickering on and off load test unit unit did not get hot at all didn’t second test you need to get warm but not as hot as it should spoke to Audrey at GE customer service the parts labor does exceed 250 they are replacing the unit and Audrey will be contacting the homeowner bill out for diagnostics
Near Franklin, OH 45005
Steve G
Job Details: 09/11/2019
DRYER WHIRLPOOL WED8000DW4 Customer states that he unit squealing noise. Installed new rear right support. Cycled. Adv. customer to clean out house vent. ; pckd up 1 WPW10314173 (support)
Near West Milton, OH 45383
Steve
Job Details: 09/11/2019
REFRIGERATOR FRIGIDAIRE FPSS2677RF1 Defrost thermistor is out of range reading 56 degrees. . Not 240597203 or 5303918214; ordrng 1 XXX (DEFROST THERMISTOR HARNESS ASSEMBLY )
Near Springboro, OH 45066
Steve G
Job Details: 09/11/2019
REFRIGERATOR BOSCH B26FT50SNS/01 Installed new icemaker cycled unit checked OK
Near Springboro, OH 45066
Steve G
Job Details: 09/11/2019
WASHER AMANA LW8303L2 Installed new belt and pump assy. Cycled unit. Autho 762TNCL
Near Troy, OH 45373
Steve
Job Details: 09/11/2019
REFRIGERATOR SAMSUNG RF28JBEDBSR/AA "Icemaker freezing over again already installed icemaker, auger and y clip. Need main control and auger drain tube which is part of the service kit; ordrng 1 AUGERDRAINTUBEUPDATE (XXX) and 1 MAINBOARDUPDATE (XXX)"
Near Troy, OH 45373
Steve
Job Details: 09/11/2019
WASHER SAMSUNG WF45K6500AV/A2 Door boot is torn; ordrd 1 DC97-16140N (DOOR BOOT)
Near Bellefontaine, OH 43311
Steve
Job Details: 09/11/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Freezer is not sealing. Door seal will not stay in retainer in liner causing door to stay open.; ordrd 1 W10407216 (gasket-fip)
Near Dayton, OH 45417
Shawn H
Job Details: 09/11/2019
LAUNDRY CENTER WHIRLPOOL LTE5243DQ8 "Checked unit and found change and lint in felt seal around front of drum causing clicking noise. Removed coins and lint, lubed rollers and idler. Ran to test. All ok. No more noise. Unit heats fine as well. Called and left voicemails on all 3 numbers. Waiting to hear back."
Near Dayton, OH 45406
Shawn H
Job Details: 09/11/2019
FREEZER FRIGIDAIRE FFFC07M2UW Upon arrival found unit plugged in and not running. No power at the outlet. Checked other outlets in basement and all are dead. Advised customer to have an electrician check out. No tripped breakers or obvious signs. Bill to Aaron’s for service fee.
Near Englewood, OH 45322
Shawn H
Job Details: 09/11/2019
REFRIGERATOR FRIGIDAIRE FFHS2311LBRA Installed all provided parts and ran to test. All ok light works fine. ; pckd up 1 QB7C7 (BULB)
Near Springboro, OH 45066
Steve G
Job Details: 09/11/2019
MICROWAVE THERMADOR 16-11-157 Customer states that when he turns on the unit it will shut off right away. Tech held the door in and found that the customer needs all door switches and switch holder ; ordrng 1 00415826 (SWITCH) and 1 00606693 (SWITCH) and 1 00617187 (SWITCH) and 1 11018656 (SWITCH HOLDER)
Near Englewood, OH 45322
Shawn H
Job Details: 09/11/2019
REFRIGERATOR FRIGIDAIRE FFHS2311LBRA Installed all provided parts. See 67732 for other.
Near Dayton, OH 45458
Steve G
Job Details: 09/11/2019
RANGE FRIGIDAIRE FEB30S6FCC Pick up hinges; saved tckt
Near Waynesville, OH 45068
Steve G
Job Details: 09/11/2019
WASHER GE GTW485ASJ1WS Customer states that the unit is loud. Found the transmission is leaking oil. And found that the tub bearing. ; rqstng P&A on 1 GEWH01X24180 (BELT) and 1 GEWH38X27407 (GEARCASE/TRANSMISSION) and 1 WH45X24195 (OUTER TUB)
Near Eaton, OH 45320
Shawn H
Job Details: 09/11/2019
REFRIGERATOR FRIGIDAIRE FFHB2740TS3 Installed all provided parts and ran to test. All ok.
Near Dayton, OH 45417
Shawn H
Job Details: 09/11/2019
REFRIGERATOR HOTPOINT HTR18ABMBRWW Upon arrival found unit plugged in and running. Temps in fresh food section are around 55. Checked evaporator and found fan not running. Evaporator fan is getting voltage but is locked up. Unit needs evap fan motor. Ok per Tara to repair. Installed new fan and ran to test. All ok. ; used 1 WR60X23584 (EVAP FAN MOTOR) from stock
Near West Milton, OH 45383
Shaun S
Job Details: 09/11/2019
DRYER WHIRLPOOL WED7300XW0 Removed and replaced grill on unit
Near West Milton, OH 45383
Shaun S
Job Details: 09/11/2019
REFRIGERATOR SAMSUNG RFG293HAWP "Removed and replaced bi metal and evap cover on fridge side of unit, checks out ok"
Near Dayton, OH 45410
Shawn H
Job Details: 09/11/2019
REFRIGERATOR LG LMX31985ST/01 Upon arrival found lower hinge on left binding up. Unit needs bushing and lower hinge. Need to call LG to get correct part number. ; rqstng P&A on 1 AEH36821910 (HINGE LEFT) and 1 AEH73577614 (HINGE RIGHT)
Near Pleasant Hill, OH 45359
Shaun S
Job Details: 09/11/2019
APPLIANCE FRIGIDAIRE FGHB2868TD2 "Removed and replaced freezer rail on bottom right side, checks ok"
Near Dayton, OH 45406
Shawn H
Job Details: 09/11/2019
WASHER GE WHRE5550K2WW "Ten year old unit in basement. Checked unit and found leak coming from tub seal. Noise is coming from the transmission and clutch. The clutch is damaged from the water leak and is dragging causing noise. Clutch only comes with trans. Unit will need tub seal, tub bearing, transmission, and coupled. 2 job count please when scheduling for parts. ; rqstng P&A on 1 WH02X10383 (washing machine tub) and 1 WH2X1198 (washer tub bearing) and 1 WH38X10017 (washing machine shaf) and 1 WH43X10037 (coupling pulsator), states that autho needed"
Near Dayton, OH 45403
Shawn H
Job Details: 09/11/2019
WASHER MAYTAG MVWX655DW1 "F0E5 off balance code present. Checked unit and found noise and spin issue coming from the basket. The spin basket is separated from the drive hub causing noise and no spin. Unit will need basket, drive hub, washplate, and retainer. Basket is under a ten year warranty from manufacturer, but need to know purchase date to get covered by Whirlpool. Unit is a 2016 model. Purchased from Aaron’s 8/1/16. Tub is covered. Authorization #146921.; ordrng 1 W10528947 (drive hub kit) and 1 W10752719 (basket) and 1 W10902814 (washplate) and 1 WPW10402178 (retainer)"
Near Dayton, OH 45403
Shawn H
Job Details: 09/11/2019
RANGE GE JGBS23GEV6WH "Installed factory igniter and ran unit to test. Unit still won’t ignite. I have proper amp draw to valve but valve won’t open. Unit needs gas valve as well. Unit is 23 years old in kitchen. ; ordrng 1 WB19K31 (valve,safety)"
Near Laura, OH 45337
Shaun S
Job Details: 09/11/2019
WASHER SPEED QUEEN AWNE9RSN115TW01 "Removed and replaced inlet water valve, ran and checked out, unit checks ok"
Near West Milton, OH 45383
Shaun S
Job Details: 09/11/2019
WASHER WHIRLPOOL WTW7800XW2 "Upon arrival ran and tested unit, then contacted whirlpool tech support, believes problem is in drive hub again which will be part warranty was installed replaced less than 3 months ago; ordrng 1 DRIVEHIB"
Near Osgood, OH 45351
Kevin
Job Details: 09/11/2019
REFRIGERATOR SAMSUNG RF263BEAESG/AA "Found freezer door handle had came off, adjusted and tighten screw. Drawer off track a bit, readjusted.
Near Yorkshire, OH 45388
Kevin
Job Details: 09/11/2019
WASHER MAYTAG MVWB865GW0 "Replaced user ui. Unit powered on, checked all button presses and functions. Proceeded in an express wash, unit filled, agitated and drain ok. Showed customer wife. Unit checks ok."
Near Covington, OH 45318
Shaun S
Job Details: 09/11/2019
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA Unit needs new evap cover for fridge and a defrost sensor for fridge ; ordrng 1 DEFROSTSENSOR and 1 EVAPCOVERFRIDGE
Near Dayton, OH 45414
Shaun S
Job Details: 09/11/2019
WASHER GE GTW460ASJWW "Upon arrival tech was trying to remove agitator from unit to get to tub nut below it, tech not successfull on removing agitator, talked to Steve which told me to contact Brad who has done a couple of these and was told that tech will need the speed queen hooks to remove agitator and also based off of his success rate that we should bring a agitator with us also he was able to remove 2 of the 4 he has done but had to cut out other ones out to complete job; ordrng 1 AGITATOR"
Near Vandalia, OH 45377
Shaun S
Job Details: 09/11/2019
WASHER SAMSUNG WA52M7750AW/A4 "Pre wash tub that was not the same as original one that was on unit, tech took pics and sent to Marlise so we can see what is going on ; saved tckt"
Near Arcanum, OH 45304
Kevin
Job Details: 09/11/2019
REFRIGERATOR MAYTAG MFI2665XEB7 "Upon arrival found lever up on icemaker, flipped down. Felt with fingers there was ice in tray but nothing harvested. Removed cover checked for 120v from L to N and held door switch in read 120V. Jumper the T and H and watched unit cycle and fill. But once you cycle there is a time period according to techline before the board resets and you can do this again. I believe the unit is ok, just bail arm was up. Told customer to monitor and let us know. Unit is in a tight spot, plugged in an extension cord with no ground adapter. Customer power is old round fuses for breaker box not labeled. Unit is in a tight spot and difficult to remove and or even get behind."
Near Dayton, OH 45406
Kevin
Job Details: 09/11/2019
REFRIGERATOR WHIRLPOOL ED5GNDXWD00 Installed new compressor and recharged system and checks ok
Near Dayton, OH 45415
Kevin
Job Details: 09/11/2019
REFRIGERATOR GE PFSF5RKZABB Installed new door and checks ok
Near Arcanum, OH 45304
Kevin
Job Details: 09/11/2019
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA Ice buildup in ice compartment of unit. Pics attached. Ordering IM SVC Kit per samsung bulletin. Ticket # 4151109882.; ordrng 1 DA82-02675A (IM SVC KIT)
Near Miamisburg, OH 45342
Kevin
Job Details: 09/11/2019
REFRIGERATOR FRIGIDAIRE LGHB2867PFIA Installed new IMk and main brd and checks ok please send cust receipt
Near Arcanum, OH 45304
Kevin
Job Details: 09/11/2019
REFRIGERATOR SAMSUNG RF18HFENBSR/US "Customer issue water leaking under vegetable drawers suspect drain blocked, and frost buildup in freezer around seal towards top of door, and on ceiling. Customer clams unit has been doing this since the beginning of purchase. Put unit into diagnostics did not see any error codes. Unit appears to be cooling ok in both frig and freezer section. Customer has freezer setting on 8 degrees and unit checks out at 8 degrees claims when set at 0 degrees things are too hard like ice cream. Suspect either door seal or insulation issue for freezer frost buildup. Ordering new door gasket.; ordrng 1 DA97-16990A (FREEZER GASKET)"
Near Arcanum, OH 45304
Kevin
Job Details: 09/11/2019
WASHER ELECTROLUX EIFLS60LT1 "Customer has slight odor issue, claims they keep the door open and use cleaning liquid as needed when unit asks for to be cleaned. Customer is using an HE soap by ecosense mela soft and mela power brand, pic attached. Highly concentrated but customer claims they use very little and have been using this soap for years. Customer is on well water, you can see some rust stain on the door boot. Door boot also has some typical molding in around inner lip. ; ordrng 1 134616100 (bellows)"
Near Germantown, OH 45327
Kevin
Job Details: 09/11/2019
REFRIGERATOR FRIGIDAIRE LFSS2312TF0 Installed parts and unit is operating properly now
Near Springfield, OH 45505
Brad Anders
Job Details: 09/11/2019
REFRIGERATOR FRIGIDAIRE FFHB2750TD "Found fill tube frozen, installed new fill tube with tape applied, unit checks ok.; used 1 5303918860 (FILL TUBE) from stock"
Near Huber Heights, OH 45424
Brad Anders
Job Details: 09/11/2019
DISHWASHER FRIGIDAIRE LFBD2412SF0A "Installed new gasket and dispenser, unit checks ok."
Near Dayton, OH 45459
Kevin
Job Details: 09/11/2019
REFRIGERATOR GE A4425GDTAWW Installed new ice maker but cont brd not advancing into defrost ; ordrng 1 WR55X10942 (bd asm main control)
Near Xenia, OH 45385
Brad Anders
Job Details: 09/11/2019
REFRIGERATOR FRIGIDAIRE FGHB2866PFNA "Installed new water valve and fill tube, unit is working properly."
Near Xenia, OH 45385
Brad Anders
Job Details: 09/11/2019
DISHWASHER KENMORE 630.163034 "Found power connector to dishwasher melted due to bad connection, repaired and cleaned wire, reconnected power, unit checks ok."
Near Clayton, OH 45315
Kevin
Job Details: 09/11/2019
REFRIGERATOR SAMSUNG RF28HFEDTWW/AA Unit needs repaired per IMk bulletin lower imk intermittently working and gasket not sealing properly; rqstng P&A on 1 DA82-02705A (IMK SERVICE KIT) and 1 DA97-07603B (IMK) and 1 DA97-12522J (FZ GASKET )
Near Dayton, OH 45440
Kevin
Job Details: 09/11/2019
REFRIGERATOR ELECTROLUX EI23BC35KS7 Ran thru diagnostic found bad def TSTAT need to order part ; ordrng 1 242046001 (thermostat-defrost)
Near Fairborn, OH 45324
Brad Anders
Job Details: 09/11/2019
MICROWAVE ELECTROLUX EI30BM60MSA "Found bottom door hinge detached from body of the unit, causing door and casing to be damaged. Needs new body, door, and casing. Located in the kitchen, manufactured 9/2014.; rqstng P&A on 1 5304488420 (CASING) and 1 5304503310 (DOOR) and 1 UNKNOWN (BODY)"
Near Dayton, OH 45424
Brad Anders
Job Details: 09/11/2019
RANGE LG LRE3193ST.FSTLLGA "Found unit turning burner, oven light, and display on by itself. Ordered control board and user interface.; ordrng 1 UNKNOWN (CONTROL BOARD) and 1 UNKNOWN (USER INTERFACE)"
Near Xenia, OH 45385
Brad Anders
Job Details: 09/11/2019
WASHER MAYTAG MVWC350AW1 "Found gearcase locked up, motor not turning with proper voltage applied. Ordered gearcase, motor, and tub seal.Located in the laundry room, manufactured 8/2003; rqstng P&A on 1 W10324647 (SEAL) and 1 W10885487 (MOTOR) and 1 W11255272 (GEARCASE), states that autho needed"
Near Yellow Springs, OH 45387
Brad Anders
Job Details: 09/11/2019
DISHWASHER WHIRLPOOL GU2475XTVY1 "Found crack on the bottom of the tub, unit needs new tub, motor assembly, and tub seal. Located in the kitchen, manufactured 2010. Not a good repair.; rqstng P&A on 1 W10413849 (TUB ASSEMBLY ) and 1 W10542314 (TUB SEAL) and 1 W10806705 (PUMP ASSEMBLY )"
Near Dayton, OH 45434
Tim
Job Details: 09/10/2019
WASHER LG WM2010CW Checked unit over found that the bearing in the tub have completely gone out and needs tub assembly. No repair.
Near Dayton, OH 45429
Tim
Job Details: 09/10/2019
WASHER LG WT1001CW Checked unit over found unit wouldn’t start any cycle and no display. Called LG and we were able to run unit through diagnostic and get unit reprogrammed. Checks ok.
Near Kettering, OH 45429
Tim
Job Details: 09/10/2019
REFRIGERATOR BOSCH B21CL80SNS/01 Cleared out frozen drain and removed refrigerator and cleaned drain tube. Checks ok. Instructed customer if it happens again it’s due to blockage in the tube in the cabinet. Not repairable
Near Dayton, OH 45459
Tim
Job Details: 09/10/2019
RANGE KITCHEN AID KESS907SSS06 Replaced broiler. Checks ok. If unit continues to act up unit needs main control
Near Dayton, OH 45434
Tim
Job Details: 09/10/2019
REFRIGERATOR GE CFE29TSDBSS Checked unit over found both refrigerator freezer fan and condenser fan running properly and no noise out of the ordinary. Instructed customer on changing water filter and other filter. Customer wants fans replaced because they believe they are noisy.
Near Miamisburg, OH 45342
Tim
Job Details: 09/10/2019
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Checked unit over found that the unit needed a new ice maker. Replaced icemaker. Checks ok.
Near Miamisburg, OH 45342
Tim
Job Details: 09/10/2019
REFRIGERATOR WHIRLPOOL WSF26C2EXW01 Checked unit over found poor water pressure going to icemaker clearing out waterline and was getting better water pressure. Tested icemaker is cycled and filled with ice instructed customer to keep an eye on it to see what happens.
Near Miamisburg, OH 45342
Tim
Job Details: 09/10/2019
REFRIGERATOR SAMSUNG RF263BEAESR Replaced icemaker. Checks ok ; used 1 DA97-15217B (ICE MAKER) from stock
Near Miamisburg, OH 45342
Tim
Job Details: 09/10/2019
DISHWASHER BOSCH SGX68U55UC/F2 Installed dishwasher. Checks ok
Near Dayton, OH 45458
Tim
Job Details: 09/10/2019
REFRIGERATOR GE GSS23QSWASS Checked unit over found that the fill line for the icemaker was frozen inside the fill tube which would cause the unit to leak water every time it filled. Customer stated that the fill tube was completely pulled out of the refrigerator and her son put it back in. Showed customer frozen fill tube and that the fill line wasn’t connected to the rest of the tub which would also cause leaking. No leaks on the water valve itself or any other water lines. Customer thinks technician pulled water line for icemaker out when he replaced the fill valve which is not possible because line is completely tapped up to back wall. Tested icemaker after repairing the waterline and it didn’t leak.
Near Germantown, OH 45327
Tim
Job Details: 09/10/2019
DRYER MAYTAG MEDC555DW1 Replaced thermal fuse. Checks ok; used 1 W10909685 (FUSE) from stock
Near Piqua, OH 45356
Steve
Job Details: 09/10/2019
WASHER MAYTAG MVWX655DW1 Installed new shocks belt and GEARCASE.2 yrs old in laundry room; used 1 W10006384 (BELT) from stock
Near Troy, OH 45373
Steve
Job Details: 09/10/2019
WASHER SAMSUNG WA45K7600AW/A2 Fabric softener just pours out. Unit shaking while spinning and clothes not getting clean. Ran unit through smart install mode. Completed cycle with no faults and machine has no stored error code. Balanced unit and cleaned softener dispenser. Unit checks ok. Next no problem found customer will be responsible for charges
Near New Carlisle, OH 45344
Steve
Job Details: 09/10/2019
OVEN GE JB710SN1SS Unit not heating properly. Both bake and broil elements are heating properly.5-10 yrs old in kitchenautho 127441619443
Near Tipp City, OH 45371
Steve
Job Details: 09/10/2019
REFRIGERATOR SAMSUNG RF28HDEDTSR/AA 25E. Defrost error. Unit not defrosting properly. Tested all circuits. Everything checks ok. Entered 117 mode. Defrosted unit adjusted def sensor and cleared drain tubes. Unit was unable to drain def water and frosted over.5 yrs old in kitchen; used 1 DA61-06796A (DRAIN CLIP) from stock
Near Dayton, OH 45440
Tim
Job Details: 09/10/2019
DISHWASHER FRIGIDAIRE FFBD1821MS1B Checked unit over found unit was leaking from sump gasket talked with Frigidaire and they suggested replacing the tub along with the sump and gasket.; ordrng 1 5304483503 (tub assembly) and 1 5304512882 (GASKET) and 1 5304512883 (SUMP )
Near Troy, OH 45373
Steve
Job Details: 09/10/2019
DISHWASHER FRIGIDAIRE FFBD2406NB11B Installed new control board sent from manufacturer. Dishwasher operating ok.
Near Kettering, OH 45429
Tim
Job Details: 09/10/2019
WASHER MAYTAG MVWB880BW0 Checked unit over found loud during spin and unit leaking from bottom seal on outer tub. Unit is 5-6 years old in laundry room. No worth the repair due to cost.; rqstng P&A on 1 W10381078 (outer tub) and 1 W10549509 (basket)
Near Mason, OH 45040
Steve G
Job Details: 09/10/2019
DISHWASHER THERMADOR DWHD650JFM/55 Customer states that the unit will turn on but will not respond to any button selections. The unit would not start up for the customer after several tries. Durning that time the customer had a power outage at the home and the customer did not try the unit since she made the call to the warranty company. Possible that the power outage did reset the computer. At time of service tech was not able to get the unit to act up.
Near Mason, OH 45040
Steve G
Job Details: 09/10/2019
RANGE GE PP9030SJ2SS Customer has a crack on the top; right corner. Tech ask customer what fell of the glass top and she stated that the installed who installed the tile drop something on the glass top. Advised customer that Manufacture will not cover the repair of the unit. Customer may be responsible for the trip charge but will Manufacture may pay for the trip charge only. If not the customer did agree to pay the service call. Did advise the customer that if she wants the unit repaired that she will be responsible for he cost of the repair and ASI does not bill out her contractor. Est was given.Customer wants repaired ASAP and she will pay for the repair not.
Near Lebanon, OH 45036
Steve G
Job Details: 09/10/2019
REFRIGERATOR SAMSUNG RF28HFEDTBC/AA Spoke to candy at lowes. Spoke to Jessica samsung techline.Removed the upper refrigerator back wall. Noticed that the upper part is frozen up again. Called samsung they recommended doing the same things as I already did. Techline try to do a visual conference but would not work. We put the unit into diagnostic and no error codes. We extended the defrost time and also once I put the back wall back on I was advised to seal the back wall.
Near Troy, OH 45373
Steve
Job Details: 09/10/2019
WASHER WHIRLPOOL RAS8244LQ1 Timer not advancing. Needs new timer15 yrs old; rqstng P&A on 1 8541939 (timer)
Near Troy, OH 45373
Steve
Job Details: 09/10/2019
DISHWASHER FRIGIDAIRE FFBD2406NB11B Installed new door latch relay and repaired burnt wiring. Properly installed household wiring into junction box. Unit is operating properly.; ordrng 1 5304517278 (LATCH )
Near Springboro, OH 45066
Steve G
Job Details: 09/10/2019
DRYER BOSCH WTMC5321US/06 Customer states that the unit was not heating. Turn on the unit on unit did start to warm up. After checking several things the unit did not heat up. Check power to the unit and was getting 120v to each leg of the unit. But when tech goes from hot to hot leg I should be getting 240v. Tech is getting 0Volts. Loosing ground.
Near Lebanon, OH 45036
Steve G
Job Details: 09/10/2019
REFRIGERATOR FRIGIDAIRE LGHB2867PFHA Customer states that the upper ice maker is making ice and is leaking. And the freezer has thawed out a would refreeze. ; rqstng P&A on 1 5303918784 (air handler housin) and 1 5304502768 (board-main power)
Near Lebanon, OH 45036
Steve G
Job Details: 09/10/2019
DISHWASHER - BUI GENERAL ELECTRIC DDT595SMJES When in drying the customer states the unit is making a loud fan noise. ; ordrng 1 GEWD24X20256 (VENT MOTOR)
Near West Chester Township, OH 45069
Steve G
Job Details: 09/10/2019
MICROWAVE GE JNM7196SK3SS Customer states that the unit is not heating at all. Tech load test the unit and heard loud vibration noise. ; ordrng 1 GEWB27X10011 (CAPACITOR) and 1 GEWB27X11079 (MAGTUBE) and 1 GEWB27X1160 (DIODE)
Near Dayton, OH 45410
Shawn H
Job Details: 09/10/2019
DRYER GE DSXH47EG1WW Installed all provided parts. All ok no more noise.
Near Springboro, OH 45066
Steve G
Job Details: 09/10/2019
RANGE GE C2S950P4M1W2 Customer states that the gas company came and said the that unit was leaking gas. The customer called GE and they sent the customer a regulator. Tech put floor protection down and when he pulled the unit the gas line was off the shut off valve. tech spent close to 15 minutes trying to put the gas line onto the male end of the nipple. With no success due to either the nipple is stripped or the gas line is stripped or wrong size nipple. Customer is going to call plumber back out or vendor. Once the customer has the unit all hooked up she will call us to check for the leak. ; schdld next appmnt for 9/13 FRI !
Near Trenton, OH 45067
Steve G
Job Details: 09/10/2019
REFRIGERATOR BO FRIGIDAIRE FGHB2866PFJA Customer states that she is hearing a loud fan noise. Found that the ice room has some ice build up. ; ordrng 1 FR242094802TS (HEATER)
Near Dayton, OH 45406
Shawn H
Job Details: 09/10/2019
REFRIGERATOR SAMSUNG RS25J500DSG/AA Sealed lines and installed evap cover. All ok.
Near Union, OH 45322
Shawn H
Job Details: 09/10/2019
REFRIGERATOR WHIRLPOOL WRF560SEHW00 Installed reservoir and sealed around damper for air leaks.
Near Springboro, OH 45066
Steve G
Job Details: 09/10/2019
REFRIGERATOR GE GFE29HSDASS Customer states that the unit has has other cooling issues with the unit. This time tech found out that the unit compressor is locked up. Did kick the com;pressure to see if it would free up;. Unit is about 6 years old and in the kitchen. Prior to moving out the unit tech inspect the floor and adv the customer of floor scratches prior to moving unit out. 2 hr on return. ; rqstng P&A on 1 GEWR07X10083 (RELAY) and 1 GEWR87X20798 (COMPRERSSER) and 1 WR08X10135 (overload) and 1 WR86X93 (drier)
Near Clayton, OH 45315
Shawn H
Job Details: 09/10/2019
DISHWASHER WHIRLPOOL WDF520PADW7 "F4E3, F7E1, codes present. F4E3 is a wash motor error, and F7E1 is a heater error. Wash motor operates fine in all cycles and test mode. Found heater getting voltage and within resistance. Customer states that unit doesn’t seem to fill with as much water as normal. Fill valve screens are clear, pressure is good, float is free and clear. Could not duplicate concern of no fill/low fill. Unit needs cleaned out. Sump and screens are clogged. Cleared sump and screens as best as I can. Advised customer to use vinegar to clean machine and run."
Near Mason, OH 45040
Steve G
Job Details: 09/10/2019
RANGE GE PP9030SJ2SS Customers tile installed damaged the glass top. The customer is paying out of pocket for the repair. Service call maybe covered by manufacture if not the customer will cover the service call fee. Due to the glass top being special order the customer prepaid for the top. ; ordrng 1 WB62X24152 (maintop glass & fram)
Near Dayton, OH 45405
Shawn H
Job Details: 09/10/2019
REFRIGERATOR WHIRLPOOL ED25LFXHB00 Upon arrival found unit frosted over. Cleared frost and forced unit into defrost. Getting voltage to the bimetal but none out. Heater is good. Unit needs bimetal. Installed new bimetal and ran in defrost to test. Unit is defrosting properly. Called AHS for authorization 18kabc.; pckd up 1 WPW10225581 (bi-metal thermo)
Near Clayton, OH 45315
Shaun S
Job Details: 09/10/2019
REFRIGERATOR KENMORE 795.72043.110 "Upon arrival found that ice shoot was clogged with ice and won’t dispense, tech cleared issue ran and ch caked out, unit checks ok"