Local Reviews

Authorized Service Rated 4.8 out of 5 stars based on 1838 customer reviews

Brad A.

Brad A.

REFRIGERATOR WHIRLPOOL WRF36SDAM12 "Found unit will not defrost properly, ordered control, heater, and evaporator fan motor. Located in the kitchen, manufactured 2014.; rqstng P&A on 1 W10561029 (motor-evap) and 1 W10589838 (cntrl-elec) and 1 WP12729128 (heater)"

Near Belle Plain Dr, Dayton, OH 45424
Brad A.

Brad A.

REFRIGERATOR ELECTROLUX EI28BS36IS1 "Found evaporator fan motor not turning, installed new fan, proper voltage is not being sent to the fan. Found freezer gasket not sealing properly. Ordered main control and freezer gasket. Located in the kitchen, manufactured 2010.; rqstng P&A on 1 5304478378 (board-main power) and 1 5304502840 (gasket-frzr drawer), used 1 241509402 (MOTOR) from stock"

Near Pompano St, Springfield, OH 45506
Tim  R.

Tim R.

REFRIGERATOR FRIGIDAIRE LFHB2751TF3 "Replaced icemaker due to not cycling, checks ok; used 1 243297609 (ICE MAKER) from stock"

Near Shakertown Rd, Beavercreek, OH 45430
Tim  R.

Tim R.

RANGE FRIGIDAIRE FFEF3017LBC Replaced control and overlay. Fixed wire harness. Checks ok

Near W Norman Ave, Dayton, OH 45405
Tim  R.

Tim R.

WASHER GE GTW460ASJ2WW Replaced control. Checks ok

Near Cobb Dr, Dayton, OH 45431
Tim  R.

Tim R.

DRYER - ELECTRIC MAYTAG MEDC555DW1 Replaced thermostat. Checks ok instructed customer to clean vents.; used 1 279816 (FUSE) from stock

Near Sunray Rd, Dayton, OH 45429
Tim  R.

Tim R.

DISHWASHER WHIRLPOOL WDF110PABB4 Massive amount of food build up in spray arms cleared out and tested. Checks ok

Near Larue Dr, Dayton, OH 45429
Tim  R.

Tim R.

WASHER ELECTROLUX EFLS627UTT1 Checked unit over found valve was stuck in the open position. Tested unit when I arrived and it functioned normal. Checks ok. Customer instruct

Near Park Haven Point, Dayton, OH 45458
Tim  R.

Tim R.

REFRIGERATOR LG LFX25973D No issues with the refrigerator it is making ice the way it supposed to.

Near Hingham Ln, Centerville, OH 45459
Tim  R.

Tim R.

DISHWASHER WHIRLPOOL DU1345XTVB0 Replaced parts listed. Checks ok

Near Bimni Dr, Dayton, OH 45459
Tim  R.

Tim R.

REFRIGERATOR KITCHEN AID KSBS25FKBT00 Removed ice bucket flap. Checks ok. Customer only wanted cubed ice.

Near Club View Dr, Dayton, OH 45458
Steve M.

Steve M.

ICEMAKER WHIRLPOOL WRF535SWHZ00 Icemaker will not see the ice production due to incorrect placement of bale arm. Installed arm in proper position unit is operating properly

Near Country Park Dr, Tipp City, OH 45371
Steve M.

Steve M.

REFRIGERATOR SAMSUNG RF20HFENBWW/US After reviewing customer complaints and service history of prior refrigerator and now this one doing the same thing found that customer does not have water hooked up to the unit causing the icemaker freezer section to continuously run over freezing the unit. Fresh food evaporator drain is frozen causing water to leak in crisper drawers. Disassembled interior of freezer forest defrost. Sold out evaporator drain lines and turned icemaker off To prevent over cooling.

Near Camp St, Piqua, OH 45356
Steve G.

Steve G.

WASHER WHIRLPOOL WFW8540FW1 F11. F9 E1 Customer states she had an f11 error. Put unit in into diagnostic and found another error code. Cycled unit in test mode . Found the drain pump was clogged. Adv customer that this issue is not. Covered by warranty co. Noticed floor damage done prior to moving the unit out. Removed drain filter and clean out. Cycled. Test ok.

Near Aspenwood Dr, Liberty Township, OH 45011
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE FFHS2311LWD Installed damper motor. Actuator arm unhooked again; used 1 242303001 (DAMPER) from stock

Near US-36, Conover, OH 45317
Steve M.

Steve M.

MICROWAVE GE JVM7195FL1DS Installed all parts listed. Microwave is operating properly

Near Scott St, Piqua, OH 45356
Steve G.

Steve G.

DISHWASHER KITCHENAID KDFE104DSS2 Install new board test OK

Near Chestnut Hill Ln, West Chester Township, OH 45069
Shawn H.

Shawn H.

RANGE KENMORE 790.940387 Unit is 12 years old in kitchen. Found bake element shorted open. Replaced element and ran to test. Unit is heating as it should all ok. ; used 1 316075103 (BAKE ELEMENT) from stock

Near Breezewood Ave, Dayton, OH 45406
Steve G.

Steve G.

DRYER LG DLEX3370W Unit is not drying.. found that the unit is heating up but it takes the customer 3 times to dry. Tech went outside and did not see any heat waves coming from the vent. Cycled several times and unit did heat up.

Near Fieldsedge Dr, Mason, OH 45040
Steve G.

Steve G.

HOME COOKING - E LG LRG3194BM/00 Installed new broiler gas tube installed new 90° elbow going to gas tube ,cycled, unit test ok

Near Timber Rail Ln, Mason, OH 45040
Steve G.

Steve G.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Unit is not cooling. Found lights on and no fans where going .. unplug unit and plug unit back in and compressor kicked on and so did the fans. Had customer run the unit for several hours. Called customer back and unit has been working fine.

Near Misrach Ct, West Chester Township, OH 45069
Shawn H.

Shawn H.

RANGE KENMORE 790.795236 Dropped off knobs All ok.

Near E 5th St, Dayton, OH 45402
Shaun S.

Shaun S.

RANGE AMANA ACS4250AC "Upon arrival found that eoc is not providing power to back element, upon checking on part found that it was NLA and has been since Dec 2008 "

Near Colby Way, Englewood, OH 45322
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

WASHER WHIRLPOOL WTW4800XQ4 Called the customer and they stated they were having the unit exchanged with the warranty company.

Near Bellaire Ave, Dayton, OH 45420
Kevin S.

Kevin S.

WASHER ELECTROLUX EFLS627UIW0 "Replaced valve assembly, Checks ok."

Near OH-121, Greenville, OH 45331
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

WASHER GE GTW460ASJ9WW Installed parts and re-calibrated the unit. Ran a test cycle and both the hot and cold water valves worked properly. All checks OK

Near Cedar Hill Rd, Waynesville, OH 45068
Shaun S.

Shaun S.

REFRIGERATOR FRIGIDAIRE FFFU13F2WW Removed and replace board on unit that was sent to customer from frigid unit is running and cooling upon techs departure

Near Robinhill Ct, Dayton, OH 45416
Kevin M.

Kevin M.

REFRIGERATOR BOSCH B21CL81SNS Installed new icemaker and water valve

Near Abbey Park Pl, Xenia, OH 45385
Kevin S.

Kevin S.

WASHER GE HTW240ASK5WS Nothing wrong with unit had out of balance error that I showed customer in manual. Told them to put in more clothes and adjusting settings.

Near Warren St, Versailles, OH 45380
Kevin S.

Kevin S.

WASHER SPEED QUEEN AWN63RSN116TW01 Not sure why the control is listed 2x but replaced upper board. Tested unit out checks ok. Told customer to monitor and write down any problems.

Near Arcanum Bears Mill Rd, Greenville, OH 45331
Kevin M.

Kevin M.

REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Installed new rt door and no more thumping of the door and checks ok

Near Aberfield Ln, Miamisburg, OH 45342
Kevin M.

Kevin M.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 Found connector from cabinet shorting out the control and compressor unit is non repairable due to the wiring is in the cabinet and took pictures

Near Caddies Way, Mason, OH 45040
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE LFHG2251TF3 Installed new damper assy not opening and closing properly

Near Camp Creek Rd, Waynesville, OH 45068
Kevin M.

Kevin M.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Did some checking wiring in the cabinet is shorting out causing unit to operate unusually intermittently lights cooling but the EVAP coil had a full frost pattern when I arrived and compressor was running and dispensing called Lowe’s-spoke with Kaitlynn and they will get back with customer within 72 business hrs about a resolution

Near Parkview Ct, Monroe, OH 45050
Kevin S.

Kevin S.

OVEN ELECTROLUX EW30EW65GSA All operations check ok .

Near Fannie Ave, Greenville, OH 45331
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE FFTR1814QS0 Cust is getting part from Frigidaire EVAP fan motor is locked up

Near E Market St, Xenia, OH 45385
Brad A.

Brad A.

DRYER SAMSUNG DV42H5200EW/A3 "Found idler pulley making loud squealing, installed new pulley, unit checks ok.; used 1 DC93-00634A (IDLER PULLEY) from stock"

Near Sharon Dr, Fairborn, OH 45324
Brad A.

Brad A.

REFRIGERATOR FRIGIDAIRE FFHI1835VS0 "Installed water valve, found evaporator fan was hitting the shroud, not allowing fan to cool freezer, adjusted fan bracket. Unit is working properly."

Near Fairborn, OH 45324
Brad A.

Brad A.

OVEN KITCHENAID KSEG700ESS1 "Installed new control and fan, also adjusted temperature up 15 degrees. Unit checks ok."

Near N Broadmoor Blvd, Springfield, OH 45504
Brad A.

Brad A.

RANGE WHIRLPOOL WMH53521HZ0 "Installed new control and interlock switches, unit is working properly."

Near Delta Ave, Xenia, OH 45385
Brad A.

Brad A.

RANGE SAMSUNG NE595R0ABSR/AA "Customer claims unit keeps giving SE error code, that code indicates a miscommunication between the touch pad and the main control. When I tested the unit, it worked properly. I called the landlord, but he did not answer. I left a message for him to call me to discuss the unit. Landlord returned call, he wants to see if the unit stays working right now."

Near Bowman Dr, Xenia, OH 45385
Steve M.

Steve M.

DISHWASHER SAMSUNG DW80M9550UG/AA Right hand lower tub seam from side panel is leaking water causing leak error. Dishwasher tub needs replaced. Requesting additional labor. Parts show NLA 2 yrs old in kitchen; rqstng P&A on 1 DD97-00526A (TUB ASSY (NLA))

Near OH-55, Ludlow Falls, OH 45339
Steve M.

Steve M.

REFRIGERATOR SAMSUNG RF28HFEDTSR/AA Fridge door still not closing properly causing frost inside of freezer recommend new door tracks and gasket; ordrng 1 XXX (LEFT FREEZER DOOR TRACK) and 1 XXX (RIGHT FREEZER DOOR TRACK) and 1 XXX (FREEZER DOOR GASKET)

Near Rosewood Dr, Troy, OH 45373
Steve G.

Steve G.

DRYER SAMSUNG DV42H5600EP/A3 Unit is not turning. ; found the motor is locked up. ; ordrd 1 6602-001655 (BELT) and 1 DC93-00101N (MOTOR ASSY )

Near Morris Rd, Hamilton, OH 45011
Steve G.

Steve G.

RANGE - GAS FRIGIDAIRE GCRG3060AFB Customer unit is not beeping. ; ordrng 1 5304523299 (CONTTROL BOARD. )

Near Strata Ct, Mason, OH 45040
Steve G.

Steve G.

COOKTOP JENN AIR CVGX2423B wire harness came in but not as an assy as whirlpool stated. Need to order all new switches. ; rqstng P&A on 4 W71003385 (SIWTCHES)s

Near Old Walnut Dr, West Chester Township, OH 45069
Steve G.

Steve G.

DISHWASHER SAMSUNG DW80K7050UG/AA 02 ; rqstng P&A on 1 DD31-00005A (DRAIN PUMP) and 1 DD82-01111B (CASE BRAKE/OVERFLOW SENSER) and 1 DD82-01337A (MAIN BOARD) and 1 DD97-00403A (DRAIN HOSE)

Near Lakeview Ct, Hamilton, OH 45011
Steve G.

Steve G.

REFRIGERATOR FRIGIDAIRE LGUB2642LF3 Installed new solenoid assy. Did notice that the inside had melted causing the shaft not to go up or down. After installing the solenoid did a test cycled and unit still didn’t work. Check power to the solenoid and not power. Solenoid blew out the boards.; rqstng P&A on 1 241973711 (control-electrical) and 1 242115279 (board-main power)

Near McGee Ave, Middletown, OH 45044
Shawn H.

Shawn H.

REFRIGERATOR KITCHENAID KRMF706ESS01 Door is missing u/i that part break down shows it comes with. Need to order u/i. Installed ice maker and cycled to test. Ice maker cycles as it should. Advised customer to dispose of first full ice bucket and bucket should be full in 24 hours. U/I was just replaced in June for same issue so part is under warranty still. ; ordrng 1 W10769076(PW) (cntrl-elec(PW))

Near Pontiac Ave, Dayton, OH 45417
Shawn H.

Shawn H.

REFRIGERATOR SAMSUNG RF263BEAEWW/AA Upon arrival found ice maker frosted over. Inspected unit to see if service bulletin has been performed yet and it has not. Thawed ice maker to inspect. Fill tube is in proper position and defrost drain is clear. Unit needs service kit. ; rqstng P&A on 1 DA82-02367A (Y CLIPS) and 1 DA92-00384B (MAIN PCB) and 1 DA97-15217D (ICE MAKER) and 1 DA97-19898A (DEFROST DRAIN TUBE)

Near Little Richmond Rd, Brookville, OH 45309
Shawn H.

Shawn H.

COOKTOP FRIGIDAIRE FFEC3024LB1 Inspected top for signs of impact damage and none found. Customer stated that crack started in the left front burner and extended out from there. Cracks get larger when they use the unit. Unit needs main top. ; rqstng P&A on 1 305379341 (maintop assembly)

Near Honeybrook Ave, Dayton, OH 45415
Shawn H.

Shawn H.

WASHER WHIRLPOOL WTW8500BR0 F32/Ld long drain code present. Ran diagnostics test and found basket won’t float to engage or agitate and drain pump won’t move water. Pump is getting voltage but not moving water. No blockages in drain pump. Drain pump has a dead spot in it. Freed up the basket and it floats as it should. Unit needs drain pump. ; ordrng 1 W10409079 (water pump)

Near Hermosa Dr, Dayton, OH 45416
Shaun S.

Shaun S.

DISHWASHER WHIRLPOOL ADB1400AGS0 "Upon arrival found that unit is in need of new tub gasket and lower spray arm, gasket is ripped in several spots and sparky arm has fallen off and laying on heating element Tried to contact Rob for ok, got his voice mail, sent him a text with the pricing and what needs to be replaced, waiting on call back for approval See SD Quick pic if needed for text message sent ; ordrng 1 W10319027 (spray arm) and 1 W10524469 (tub gasket)"

Near Benchwood Rd, Dayton, OH 45414
Shaun S.

Shaun S.

REFRIGERATOR SAMSUNG RF28HFEDTSR/AA "Installed new disp on unit but still having same problem, unit needs main board replaced ; ordrng 1 MAINBOARD"

Near Greystone Cir, Dayton, OH 45414
Shaun S.

Shaun S.

REFRIGERATOR WHIRLPOOL WRT318FZDM02 "Removed and replaced defused sensor on unit, upon repairing noticed that unit is not cooling properly at all, tech feels there may be a leak in system, contacted Chris notified him of findings was told ok to set up for Kevin to come back on with a die filter ; ordrng 1 DIEFILTER"

Near Overla Blvd, Englewood, OH 45322
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

DISHWASHER BOSCH SHPM78W55N/10 "Attempted to pull the unit out from under the counter and did not have a long enough electric line, water line, or drain line. Advise the customer to have a contractor extend the lines to allow it to fully be removed from underneath the counter and still be connected. Provided them with number to call the office upon rescheduling.; saved tckt"

Near Noble Way, Franklin, OH 45005
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

WASHER LG WM3400CW Inspected unit and found a failed door lock. Ordering part.; rqstng P&A on 1 Ebf61315802 (DOOR LOCK)

Near Whispering Pine Way, Lebanon, OH 45036
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

MICROWAVE SAMSUNG SMH1816S Inspected unit and found several buttons on the relay control not responding. Ran a test cycle and smell a hint of burning plastic which is an indicator that the transformer has failed. Could also not hear the magnetron kicking on. Order parts ; rqstng P&A on 1 DE26-00126B (TRANSFORMER) and 1 DE92-02329F (RELAY CONTROL) and 1 OM75P-21-ESGN (MAGNETRON )

Near N Elmer Dr, Middletown, OH 45042
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

DISHWASHER MAYTAG MDB7749SBM1 Installed control panel and the unit is still doing the same thing. Not all the buttons are responding. Ordering control board.; rqstng P&A on 1 W10595568 (CONTROL BOARD)

Near Pinecone Ln, Springboro, OH 45066
Kevin M.

Kevin M.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Ff section is frosting up need to order new main brd and wiring harness that has defrost sencors ; rqstng P&A on 1 W10727641 (motor-evap) and 1 W10843055 (cntrl-elec)

Near Broadstone Dr, Mason, OH 45040
Kevin S.

Kevin S.

WASHER WHIRLPOOL WTW8000DW2 "After talking with customer and exam the unit, I dont believe the customer is doing anything wrong and has been careful with the unit. The springs are really stiff, i suggest at this point to go ahead and replace the hinge springs and hinges at this point. Those should be covered under extended warranty and lid under manufacturer part warranty. Pics attached.; rqstng P&A on 1 W10861714 (hinge SPRING LEFT) and 1 W11023747 (hinge SPRING RIGHT) and 1 WP8563965 (lid hinge LEFT)"

Near N Broadway St, Greenville, OH 45331
Brad A.

Brad A.

WASHER WHIRLPOOL WTW5100HC0 "Installed the gearcase and drive pulley, unit is still squeaking. Called Techline, talked to Bryan, they suggested replacing the belt and motor. Ordered belt and the motor.File number-7729160450; ordrng 1 W10808317 (belt) and 1 W11026785 (motor-drve)"

Near Commonwealth Dr, Xenia, OH 45385
Brad A.

Brad A.

WASHER GE WWA8900SALAA "Found leak from drain hose, customer had a unusable cold water valve. Shut off main water valve, removed a lot of sediment from cold water line and filter at valve. Replaced hose, unit allowed cold water through but the line was clogged up again. Told customer that she needs her line cleaned out and valve replaced by plumber. Ordered drain hose.; ordrng 1 WH41X324 (drain hose)"

Near Powell Rd, Dayton, OH 45424
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KRFF707ESS01 Installed new inverter board. Compressor and all fans are running

Near Helltown Rd, Saint Paris, OH 43072
Tim  R.

Tim R.

HOME LAUNDRY - E FRIGIDAIRE FFTW4120SW1 "Checked unit over found that the drain hose for the drain pump was leaking around the clamp, tightened and adjusted clamp. Checks ok''

Near Conway Rd, Dayton, OH 45431
Tim  R.

Tim R.

WALL OVEN KENMORE 790.4911341 Unit doesn’t have 240 going to the unit. Could not pull out and test because cord wasn’t long enough attempted to removed with customers help and could not get it out. He’s having an electrician come and fix the cord and box

Near SUGARCRK Township, OH 45458
Shaun S.

Shaun S.

DISHWASHER FRIGIDAIRE FFBD2406NB6A "Upon arrival made necessary adjustments that home owner wanted tech to do, reinstalled dishwasher, had customer check unit before tech departed from home."

Near Lakengren Dr, Eaton, OH 45320
Tim  R.

Tim R.

MICROWAVE SAMSUNG ME20H705MSS Replaced parts listed. Checks ok

Near S 9th St, Miamisburg, OH 45342
Tim  R.

Tim R.

DISHWASHER GE GDT625PSJ2SS Replaced main control and user interface due to unit not starting or responding. Checks OK

Near Jonathon Dr, Dayton, OH 45434
Tim  R.

Tim R.

DISHWASHER FRIGIDAIRE FFID2459VS1A replaced control. Checks ok

Near Cortina Dr, Dayton, OH 45459
Tim  R.

Tim R.

DRYER - ELECTRIC SAMSUNG DV45H7000EW/A2 Replaced roller. Checks ok; used 1 DC97-16782A (ROLLER) from stock

Near Aerial Ave, Dayton, OH 45419
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRS325SDHW01 Unit not cooling. No frost pattern on evap but 6”. Removed all panels. No oil traces anywhere. Quoted on SS job. Customer declined.

Near Bellefontaine, OH 43311
Tim  R.

Tim R.

WASHER LG WT1150CW Replaced pressure switch. Checks ok. Customer had massive amounts of sediment in lines. Cleared out.

Near Ambridge Rd, Dayton, OH 45459
Tim  R.

Tim R.

WASHER MAYTAG MHWZ400TQ02 Replaced bellow. Checks ok

Near Mill Run Ln, Bellbrook, OH 45305
Steve M.

Steve M.

RANGE FRIGIDAIRE FGGH3047VFA Installed second thermal fuse on cooling fan duct

Near Tollhouse Rd, Springfield, OH 45504
Steve G.

Steve G.

DRYER ELECTROLUX EFME627UIW0 All operations check ok .

Near Nordan Dr, West Chester Township, OH 45069
Tim  R.

Tim R.

DRYER WHIRLPOOL WED8500DC3 No issues. Instructed customer on time dry and sensor dry.

Near Cobblegate Dr, Dayton, OH 45449
Steve G.

Steve G.

RANGE GE JBS86SP1SS Installed new element and control cycled unit test OK

Near Churchview Ln, West Chester Township, OH 45069
Tim  R.

Tim R.

WASHER SAMSUNG WF45K6200A Adjusted door and cleaned door seal. Checks ok

Near Nettie Dr, Miamisburg, OH 45342
Steve G.

Steve G.

DISHWASHER MAYTAG MDB4949SDM1 Installed new main board. Cycled.

Near Stratford Dr, Middletown, OH 45042
Tim  R.

Tim R.

DISHWASHER MAYTAG MDB9959SKZ0 Adjusted vent on door that was leaking. Checks ok

Near Karlsridge Dr, Dayton, OH 45459
Steve G.

Steve G.

REFRIGERATOR KITCHENAID KRMF706ESS01 No repair.

Near Gem Stone Dr, Centerville, OH 45458
Shawn H.

Shawn H.

RANGE ADMIRAL LER1115AAW Unit is 17 years old. Upon arrival tenant stated that unit will be heating with control off but oven on light is lit. Touched control and unit came on. Did not set to any temp but unit is heating. Oven thermostat has a short in it. Unit needs thermostat. Spoke with Tara and due to age and cost they are swapping unit.

Near Wentworth Ave, Dayton, OH 45406
Steve M.

Steve M.

RANGE SAMSUNG NE59J7630SS/AA Install new display board unit is operating properly

Near Teakwood Rd, Tipp City, OH 45371
Shaun S.

Shaun S.

FREEZER FRIGIDAIRE FCM11PHCWW Upon arrival found that unit is operating normally upon checking unit out

Near Mary Ln, Eaton, OH 45320
Steve G.

Steve G.

DRYER GE GTD42EASJWW Unit is tripping the breaker. Found heater wire was rubbing against the back of the drum. Removed bad section of wire. Cycle

Near Beacon St, Mason, OH 45040
Steve G.

Steve G.

REFRIGERATOR FRIGIDAIRE FGRU19F6QFD Handle keeps falling off. Found that the door handle stud was loose. Tighten up and reattached the handle. Check ok.

Near Riverview Ave, Middletown, OH 45042
Shaun S.

Shaun S.

WASHER ELECTROLUX EFLS527UTTAA "Removed and replaced parts on unit, ran and checked out"

Near Weffler Rd, Bradford, OH 45308
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

MICROWAVE FRIGIDAIRE FGMV17WNVDA Inspected unit and found A small scratch on the interior of the unit. The customer stated it happened when the rack was not properly placed and pushing back up against the rear wall. The customer stated it only sparks if the rack is pushed against the back wall which is not the way it is designed. Called Frigidaire tech line and they advised that the dark/burnt spot will not cause any issues as long as the rack is properly seated. Tech line advised this is not a defect but only user error. Advised customer.

Near N Lindsey Ave, Miamisburg, OH 45342
Shawn H.

Shawn H.

WASHER LG WM2801HWA "Unit is 11 years old. Upon arrival customer stated that unit won’t finish the cycle or drain and is noisy. Ran unit to test. Pump is getting voltage but not moving water. Removed pump screen to inspect. No blockages in pump or hose. Drain pump has a dead spot in it. Noise is from the bearings in the tub. Tub seal failed and bearings rusted causing noisy operation. Unit needs rear tub, seal, and drain pump. Customer would like to shop around and call in if they wish to repair."

Near Wales Dr, Dayton, OH 45405
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

WASHER KENMORE 796.400219 Inspected unit and found it leaking at the door and gasket area. Found a large amount of dog hair and gunk around the door. Cleaned door and gasket. Ran a bedding/bulk load and tipped the unit forward to confirm no leaks at the door. I advised the customer to clean the unit on a regular basis and to use affresh cleaning tablets.

Near Forge Dr, Lebanon, OH 45036
Shawn H.

Shawn H.

RANGE KENMORE 790.946499 Upon arrival found bake element shorted open and infinite switch for the left rear burner inop. Switch is missing adapter for knob. Switch works but needs adapter. Only way to get is with new switch. Unit needs bake element and switch. Picking up parts from DAP and returning later today. Installed all provided parts and ran to test. All ok. Please mail out invoice. ; pckd up 1 5303051519 (element-bake) and 1 5303935086 (switch-surface lg)

Near Catalpa Dr., Dayton, OH 45406
Shawn H.

Shawn H.

REFRIGERATOR FRIGIDAIRE FFSS2315TP4 Upon arrival customer stated that doors aren’t flush at top or front. Checked unit for level and door adjustment. Unit is level and door is adjusted as far as it can be and still won’t line up. Inspected unit further and found signs of bulging in the mullion. Called Electrolux and spoke with Russ. Mullion and liner are bulging causing issue with door. Not repairable. Electrolux is reviewing for replacement and I’ll contact customer in 5 business days. File# 84025852

Near Grove Ave, Dayton, OH 45404
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

UPRIGHT / CHEST FRIGIDAIRE FFFU20F2VW0 Inspected the unit and found the fan frozen over. Cleared off ice from the evaporator cover in evaporator area and discovered two large cracks in the inner liner. One of the cracks is roughly a quarter inch wide at one point and roughly 10 inches long. The crack run horizontally along the shelf bracket and back wall. Attempted to seal the gap but due to the location of the shelf the weight is preventing it from sealing. Information emailed to tech line including photo and file number.File #84026398Na.technicalhelp@electrolux.com

Near Franklin, OH 45005
Shaun S.

Shaun S.

DISHWASHER GE GDP645SYNFS "Removed and replaced board on unit, went through test cycle unit checks ok"

Near Lakengren Cove, Eaton, OH 45320
Kevin S.

Kevin S.

WASHER SPEED QUEEN AWN63RSN115TW01 "Replaced upper control. Put unit into a normal warm wash, then proceeded to drain and pin out. Unit checks ok."

Near Sweet Loretta Way, Rossburg, OH 45362
Kevin S.

Kevin S.

DRYER GE GTD33EASK0WW "Replaced parts, tested in timed dry heat mode. Unit checks ok."

Near N Sycamore St, Union City, OH 45390
Kevin M.

Kevin M.

REFRIGERATOR GE GFE26GSKISS Adjusted the freezer drawer and closing better

Near Dakota Dr, Xenia, OH 45385
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

REFRIGERATOR HAIER HB21FC45NS Inspected the unit and found the water filter stuck. Used pliers to remove filter. Customer did not have another one to replace it. Unit is roughly 5 years old and in the kitchen. All checks ok.

Near Decker Rd, Franklin, OH 45005
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF28K9380SR/AA One of the captubes going into the cabinet was leaking and broke off unit is not repairable refrigerant had leaked out

Near Verona Rd, Dayton, OH 45417
Kevin M.

Kevin M.

REFRIGERATOR KITCHEN AID KSCS25INSS01 Calling HBW-wiring in cabinet is shorted out to the fan motor and controls to work intermittently unit is non repairable unit is 14 yrs old& in the Kitchen-spoke to Marina

Near Ambridge Rd, Dayton, OH 45459
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

DRYER GE GTDP490ED5WS Installed parts and ran a test cycle. Unit is functioning properly. All checks OK

Near Arnold Dr, Middletown, OH 45044
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE LGHB2867PF0 Found fill tube frozen cleared out and checks ok

Near Southwood Trail, Dayton, OH 45440
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

DRYER SAMSUNG DVE52M8650V/A3 Inspected unit and found the belt off the pulley and a roller locked up. Made adjustments to the belt and pulley and replaced roller. All checks OK unit functioning properly.; used 1 DC97-16782A (ROLLER) from stock

Near Finley St, Middletown, OH 45044
Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RF28JBEDBSR/AA "Upon inspection found ice bucket frozen up from bottom, appears drain possibly plugged. Had to steam and remove all parts again. Checked over everything. Applied more silicone to seems inside and outside this time. Checked and steamed out drain fill tube ok. Removed compartment cover checked and cleaned out any drain tubes, has latest design. Unit checks ok, told customer to monitor."

Near Royal Oak Dr, Greenville, OH 45331
Kevin M.

Kevin M.

REFRIGERATOR WHIRLPOOL WRS26C2EXB01 Unit has sealed system has a refrigerant leak cust going to look at getting a new unit please mail customer a receipt

Near Greencrest Dr, Kettering, OH 45432
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE FFTR1835VW0 The wiring is coming out of the cabinet to the snd the connector is broken out - customer will contact the store for an exchange

Near Larchmont Dr, Dayton, OH 45417
Tim  R.

Tim R.

REFRIGERATOR WHIRLPOOL ET8CHMXK05 "Unit still not going into defrost. Heater isn’t coming on. Unit is packed with frost. 15-20 years old in kitchen; rqstng P&A on 1 W10822278 (timer-def) and 1 WP2315531 (heater) and 1 WP4387503 (bimetl-def), states that autho needed"

Near Beatty Dr, Dayton, OH 45416
Steve M.

Steve M.

DISHWASHER FRIGIDAIRE FGID2474QF0A Removed and cleaned out pressure sensor which was plugged up causing an I20 error. Cleaned and ran through diagnostics. Unit started beeping I40. Pressure error ; ordrd 1 5304504077 (pressure sensor)

Near Shady Tree Dr, Troy, OH 45373
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF266AEPN/XAA Unit need new gasket EVAP fan motor is frozen up and needs a leak kit for the defrost drain cust going to check on getting a new unit

Near Home Path Ct, Dayton, OH 45459
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE FFTR2021TW5 Unit not cooling due to bad evaporator fan motor. Replaced fan motor unit is operating properly;

Near Forrest Ln, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR MAYTAG MBF2258DEM00 Unit not cooling due to bad evap fan motor ; ordrng 1 W11024089 (motor-evap)

Near Shaggy Bark Rd, Troy, OH 45373
Steve G.

Steve G.

MICROWAVE SAMSUNG ME21M706BAG/AA Unit is not heating. Model tag number is scratch ; rqstng P&A on 1 1111 (MAGTUBE) and 1 2222 (DIODE) and 1 3333 (CAPACITOR) and 1 4444 (MAGTUBE THEROMASTAT)

Near Plantation Dr, West Chester Township, OH 45069
Brad A.

Brad A.

DISHWASHER GE GDT695SSJSS "Found left side door spring not attached to the door properly, allowing door to fall down when opened. Put door spring back on door how it should be. Unit checks ok."

Near Stone Rd, Xenia, OH 45385
Steve G.

Steve G.

DISHWASHER - BUI GENERAL ELECTRIC GSD3300K55WW Unit is not washing. Found the motor was locked up. ; ordrd 1 WD26X10051 (mechanism s/s asm)

Near Governors Ave, Trenton, OH 45067
Shawn H.

Shawn H.

FREEZER FRIGIDAIRE 253.447331 Upon arrival found unit with frost over evaporator cover again. Thawed and removed to inspect. Found defrost thermostat shorted open causing unit not to defrost. Heater is good and voltage to it is good. Unit needs defrost thermostat under warranty. ; ordrng 1 297216600 (thermostat(PW))

Near Crestridge Dr, Dayton, OH 45414
Shawn H.

Shawn H.

DISHWASHER BOSCH SHP65T55UC/07 "Upon arrival customer stated that unit never functioned correctly after previous parts were replaced. Ran diagnostics and found error E06. This is a door sensor error. This will keep the unit from finishing cycle. Customer also stated that unit still leaks. Ran unit to test for leaks. Found leak at top of door. Inspected and found door seal installed wrong. Reinstalled gasket correctly and ran to test. No more leaks from door seal but door sweep is leaking at the right side. Checked door latch and found harness corroded at latch assembly. Cleaned corrosion away and ran to test. Unit still not sensing door. Voltage from control is good but not at switch. Unit needs door sweep, door latch, and harness. ; rqstng P&A on 1 12014146 (HARNESS) and 1 630784 (DOOR LATCH ASSY ) and 1 744884 (DOOR SWEEP), states that autho needed"

Near Hillpoint Ln, Dayton, OH 45414
Brad A.

Brad A.

DRYER FRIGIDAIRE CLEQ2152ES1 Found metal object stuck between drum and frame causing thumping noise. Removed object. Unit checks ok.

Near Barlington Ct, Beavercreek, OH 45430
Brad A.

Brad A.

DISHWASHER BOSCH SHPM65Z52N/01 "Installed new water valve and harness, unit is working properly."

Near Shrine Rd, Springfield, OH 45504
Shawn H.

Shawn H.

REFRIGERATOR FRIGIDAIRE LFSS2612TF0 Opened boxes of door bin and found 1 of each cracked. Installed 2 good bins. Need to reorder 1 of each bin. ; ordrng 1 240356402(PW) (bin-door(PW)) and 1 242126602(PW) (2LITER BIN(PW))

Near Tuscola Dr, Dayton, OH 45426
Shawn H.

Shawn H.

REFRIGERATOR SAMSUNG RF263TEAESR/AA "21E freezer fan error, 33E ice pipe error codes present in diagnostics. Inspected freezer section for signs of ice build up. None found. Removed evaporator cover to inspect. Found evaporator fan iced up and not moving. Removed ice from fan and ran fan to test. Fan is getting voltage but won’t run. Unit needs freezer evaporator fan assembly. When inspecting unit found the left side door closer for the fresh food section popping. Inspected and found closer weak causing pop noise. Unit needs closer and evaporator fan assembly. ; rqstng P&A on 1 DA61-02383C (CLOSER SUPPORT ) and 1 DA97-12617A (EVAP COVER W/FAN) and 1 DA97-13070A (DOOR CLOSER)"

Near Cambridge Ave, Dayton, OH 45406
Brad A.

Brad A.

DRYER ROPER RED4516FW0 "Found heating element open, installed new element. Unit checks ok; used 1 279838 (ELEMENT) from stock"

Near Birch Rd, Springfield, OH 45503
Shaun S.

Shaun S.

WASHER WHIRLPOOL GHW9400PW0 "Door lock has failed on unit, needs replaced; ordrng 1 WP81826334VP (DOOR LOCK)"

Near San Bernardino Trail, Englewood, OH 45322
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

DISHWASHER FRIGIDAIRE FDB4315LFC0 Inspected the unit and could not get it to go into diagnostics. Tried multiple times. Several keys now not responding. Ordering control board and panel.; rqstng P&A on 1 154639208 (CONTROL PANEL) and 1 154757002 (CONTROL BOARD)

Near Glen Vista Ct, Centerville, OH 45459
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

WASHER LG WM2277HB Spoke with the customer and the issue has returned. Unit needs a new tub and washer dampers as the basket has appeared to warp and is slightly misshaped. Order parts.; rqstng P&A on 1 3045ER1006E (BASKET) and 1 3551ER0003R (FRONT TUB ASSEMBLY ) and 1 383EER3001E (WASHER DAMPERS ) and 1 4866ER0004A (COUNTER WEIGHT) and 1 4866ER0007A (COUNTER WEIGHT) and 1 4986ER0004B (WASHER GASKET) and 1 AJQ35154201 (OUTER REAR TUB ASSEMBLY)

Near Cousin Dr, Carlisle, OH 45005
Kevin S.

Kevin S.

REFRIGERATOR AMANA ABB1924BRW01 "Upon arrival found frig at 55F and freezer around zero. Noticed excess frost buildup on outside of evap cover. Pic attached. Fan was still running and damper door in frig was open but no air blowing out which means there is a circulation issue. Put unit into diagnostics, FF and FR thermistors read good. Damper control open and shuts ok. Defrost circuit you can hear working. Ordering new jazz control, told customer to take everything out of unit and let manually defrost 24hrs with doors open and then plug in unit and take temp checks. If not done prior then to definitely do this prior to coming back out on schedule.; rqstng P&A on 1 WPW10503278 (refer elect cont brd)"

Near Dull Rd, Arcanum, OH 45304
Kevin S.

Kevin S.

REFRIGERATOR LG LFX28979ST/01 "Upon inspection customer claims lower icemaker not working. The bail arm is also broken. Will need new icemaker. Pics attached. Located in kitchen.; rqstng P&A on 1 AEQ72909602 (ICEMAKER)"

Near Arcanum Bearsmill Rd, Greenville, OH 45331
Kevin S.

Kevin S.

RANGE FRIGIDAIRE GLES389FBD "Upon inspection customer states unit will not heat properly. Inspected 240V at terminal good. Checked ohm reading of broil, convection bake and bake element read 40, 22, 18 ohms. Wire condition looked ok. Checked temp probe read 1080 ohms. Thermal cutoff circuit breaker i believe was tripped. Pressed unit, getting continuity, wasnt earlier. Put unit into broil, unit heated, getting 240V. Put on convection bake, found getting 120V. Checks ok. Put in bake mode, getting 240V across bake element, unit preheated, checked temp on cookie sheet read about 100F more than should of at 350F setting.proceeded to let unit run, unit still ran hot. Called techline, suggest getting new control. Saved estimate, collected service call, will see about part availability and call customer."

Near Euclid St, Versailles, OH 45380
Brad A.

Brad A.

DISHWASHER LG LDF5545ST.ASTEEUS "Found noise filter open, not allowing voltage to flow through. Ordered noise filter.; ordrng 1 UNKNOWN(DN) (NOISE FILTER)"

Near Frostwood Dr, Beavercreek, OH 45430
Kevin M.

Kevin M.

REFRIGERATOR WHIRLPOOL ED5JHGXRQ00 "Kitchen-15 yrs- not defrosting properly bimetal is stuck open and cont brd not sending signal to go into def; ordrng 1 4388932 (control,defrost adap) and 1 W10225581 (defrost bimetal)"

Near Waterview Way, Dayton, OH 45424
Brad A.

Brad A.

WASHER WHIRLPOOL WTW8900BC0 "Found bearings dragging making loud noise and bringing up SD error code. Needs new outer tub with bearings, new washplate ,stator, rotor, and FPS sensor. Located in the laundry room, manufactured 4/2014. Extra labor on this repair.; rqstng P&A on 1 280146 (rotor) and 1 W10178988 (sensor) and 1 W10380698 (washplate) and 1 W10381077 (tub-outer) and 1 WPW10419333 (stator)"

Near Dayton St, Yellow Springs, OH 45387
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF25HMEDBBC/AA Unit is frosting up in ff food section and sencor is open cust paid in full; ordrng 1 DA32-10104N (temp sensor) and 1 DA97-13757A (FF FAN ASSY)

Near Parkridge Dr, Dayton, OH 45459
Brad A.

Brad A.

REFRIGERATOR SAMSUNG RF260BEAESG/AA "Found freezer door gasket not sealing properly, ordered new door gasket.Samsung ticket number-4155154925; ordrng 1 (FREEZER DOOR GASKET)"

Near OH-54, Mechanicsburg, OH 43044
Brad A.

Brad A.

DISHWASHER SAMSUNG DW80R2031US/AA "Found leaking at drain pump connection to sump, found water valve leaking. Ordered sump assembly and water valve. Located in the kitchen, manufactured 2019.; rqstng P&A on 1 DD81-02265A (INLET VALVE) and 1 DD82-01376B (SUMP ASSEMBLY )"

Near Derr Rd, Springfield, OH 45503
Tim  R.

Tim R.

WASHER LG WT7100CW Checked unit over found that the unit wasn’t spinning out and was banging. Found rear suspension rod making noise and not locked into position causing out of balance.

Near Obetz Dr, Beavercreek, OH 45434
Tim  R.

Tim R.

WASHER GE GTW220AC5WW Replaced lid lock due to being shorted. Instructed customer to switch water lines because they were backwards. Too rusted so I didn’t try. Also customer extensions for drain hose was leaking. Explained to customer.; used 1 WH01X27954 (LID LOCK) from stock

Near Steele Ave, Dayton, OH 45410
Tim  R.

Tim R.

WASHER WHIRLPOOL WTW7500GC2 Checked unit over found clothes inside tub under inner basket. Also found clothes inside the drain pump removed drain pump cleared out clothes and removed in a basket cleared out clothes also. Tested checked OK

Near Larue Dr, Dayton, OH 45429
Tim  R.

Tim R.

DRYER LG DLEX4370K Found blower wheel had come loose and wasn’t venting properly. Fixed blower wheel checks ok

Near Fox Trail, Bellbrook, OH 45305
Tim  R.

Tim R.

REFRIGERATOR BO SAMSUNG RF28HFEDBBC/AA Customer stated unit was dripping water. Couldn’t find any leaks or issues with water. Adjusted freezer door and seal because they were getting frost build up on their food.

Near Shetterly Ln, Dayton, OH 45440
Tim  R.

Tim R.

COOKTOP THERMADORE n/a Removed unit and replaced ignitor. Checks ok. Unit is 10 to 12 years old in the kitchen

Near Stafford Springs Pl, Dayton, OH 45458
Tim  R.

Tim R.

OVEN FRIGIDAIRE FEF376ASE Check unit over found the door lock was not opening and closing correctly. Fixed switch on door lock. Checks OK unit is about 15 years old in the kitchen white. If you need continues to act up it will need a new main control.

Near Holler Rd, Dayton, OH 45417
Tim  R.

Tim R.

COOKTOP FRIGIDAIRE GLEC36S8ABA Checked unit over found that the unit needed the left side bridge burner. No repair.

Near Lounsbury Dr, Dayton, OH 45417
Steve G.

Steve G.

REFRIGERATOR WHIRLPOOL WRF555SDFZ02 Door not closing right. Found the top part of the strip was off. Reseated .. test ok.

Near Eaton Dr, Middletown, OH 45044
Steve G.

Steve G.

RANGE GE JGBS66EEK1ES "installed new bake ignitor, cycled"

Near Morgan Dr, Monroe, OH 45050
Steve G.

Steve G.

REFRIGERATOR FRIGIDAIRE FGHS2655PF5A All operations check ok .

Near Dorsetshire Dr, West Chester Township, OH 45069
Steve G.

Steve G.

DRYER - ELECTRIC LG DLE7100W All operations check ok .

Near Palmera Dr, Mason, OH 45040
Steve G.

Steve G.

REFRIGERATOR/TOP GE GTE18ETHPRWW Noticed a slow drip coming from the blue water line where it attaches onto the water valve. Cut off the bad section and installed new barrel and plastic compression fitting. Turn on water to check for leaks. After checking for leaks tech did turn off the water to the unit .

Near Baywatch Way, Mason, OH 45040
Steve G.

Steve G.

RESIDENTIAL REFR KITCHENAID KRSF505ESS01 Installed new icemaker not able to cycle due to customer had water shut off from a boil advisory

Near Weatherwood Dr, Middletown, OH 45042
Steve G.

Steve G.

WASHER KENMORE 110.2085299 Install new knob and timer cycled unit test

Near Bentwood Dr, Middletown, OH 45042
Shawn H.

Shawn H.

FREEZER-VERTICAL FRIGIDAIRE LFFH20F3QM0 Upon arrival customer stated that that unit is constantly running. When I arrived unit was plugged in but not running. Control set at 5. Unit was in defrost. Food in freezer is solid. Customer stated that another service company replaced the thermostat after we did for same issue. Let unit run to check frost pattern. Unit has a good frost pattern developing on evaporator. Could not duplicate concern of constant running. Temp got down to 10 degrees while I was present.

Near Parkview Dr, New Lebanon, OH 45345
Steve G.

Steve G.

REFRIGERATOR FRIGIDAIRE LFHB2741PF Spoke to Jeannette at warranty company. Unit has ice build up on the inside of the back wall of the unit. Indications show that their was a shift in the Freon lines resting up against the wall. Unit is non repairable. Warranty company is reaching out to the customer.

Near S Sutphin St, Middletown, OH 45044
Shawn H.

Shawn H.

MICROWAVE GE JVM3160DF4WW Installed new door and grille. All ok.

Near St Johns Ave, Dayton, OH 45406
Shaun S.

Shaun S.

REFRIGERATOR WHIRLPOOL WRB322DMBB "Removed and replaced damper on unit, ran and tested with customer present, unit checks ok"

Near Salem Crossing Pl, Englewood, OH 45322
Shawn H.

Shawn H.

RANGE GE JB650DF1BB Installed oven control and ran unit to test. All ok. Broil element is shutting down the way it should. Please mail out invoice.

Near Garvin Rd, Dayton, OH 45405
Shawn H.

Shawn H.

REFRIGERATOR FRIGIDAIRE FFSS26152S5 Upon arrival found supply line leaking at water valve. Removed line and reinstalled correctly. No more leaks. Leveled doors and installed kick plate that delivery guys didn’t install. Customer did not have a receipt and was never given one from delivery driver. Unit was swapped out under warranty from Electrolux.

Near Longman Rd, Eaton, OH 45320
Shawn H.

Shawn H.

RANGE BOSCH HDI8054U/01 Installed all provided parts and ran burners to test. All have good flame height and adjustment now.

Near Alfred Dr, Dayton, OH 45417
Shaun S.

Shaun S.

DISHWASHER FRIGIDAIRE FFCD2413US2A "Removed and replaced motor on unit, ran and checked out, unit was functioning upon techs departure Replacement of motor was part warranty"

Near Caprice Rd, Englewood, OH 45322
Shaun S.

Shaun S.

MICROWAVE SAMSUNG ME18H704SFW "Upon arrival tried to install bulb that customer had for tech, bulb will not fit in socket properly, upon looking at old bulb versus new bulb there is clearly a difference in the two, showed customer tech findings, also replacement bulb was a GE under counter LED bulb not for a microwave or appliance period, customer to take old bulb with him to Loews and see if it can be matched up, if not informed him he may have to contact Samsung directly"

Near Little York Rd, Dayton, OH 45414
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

WASHER SAMSUNG WA48J7770AP/A2 Installed parts. Door opening and closing properly. Run a test cycle in the unit is functioning properly. All checks OK

Near Bailey Ln, Springboro, OH 45066
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

REFRIGERATOR WHIRLPOOL WRF555SDFZ "Inspected unit and found temperatures in the refrigerator section ranging anywhere from 45° to 22°. The temperature range in the refrigerator should be between 30 and 40°. The customer had a large amount of items surrounding the vent that brings cool air into the unit, items she complained about freezer were all located around the vent. The items at 45 degrees were at the top right shelf which is another indicator or poor air circulation. I remove the items near the vent and made adjustments to how the customer was filling their unit with items and food. I provided information to customer about why the unit needs to have good air circulation. The unit is functioning as designed. I also advise the customer that if we receive another call where no defects are found that there will be a service charge to come out."

Near Old 122 Rd, Lebanon, OH 45036
Kevin M.

Kevin M.

REFRIGERATOR GE GTH18DBXCRWW Checked unit out temps and everything checked ok instructed cust about blocking air flow unit was packed pretty full but checks ok

Near Fisher Dr, Dayton, OH 45424
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Inspected unit and found condensation buildup around the filter housing. Remove the filter housing and applied food grade sealant trivet warm air from getting into the unit. Advise customer to monitor the unit and to contact us if the condensation returns.

Near Cypress Ct, Germantown, OH 45327
Kevin M.

Kevin M.

REFRIGERATOR GE TPX24BRDAWW Damper is NLA Shari checked also

Near Howard Ln, Vandalia, OH 45377
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE FGHT1832PF3 Unit has ref leak would need new compressor & EVAP coil not economical to repair unit

Near Poplar Grove Dr, Vandalia, OH 45377
Kevin M.

Kevin M.

REFRIGERATOR WHIRLPOOL ED5FVGXWS00 Relay on the compressor was open installed new relay and checks ok; used 1 8201786 (RELAY) from stock

Near Straight Arrow Rd, Beavercreek, OH 45430
Kevin S.

Kevin S.

WASHER GE GTW680BSJ4WS "Replaced valve assembly. Unit checks ok, no leaks."

Near OH-49, Arcanum, OH 45304
Brad A.

Brad A.

WASHER LG WM3670HRA "Installed new display board, unit is working properly."

Near S Main St, North Hampton, OH 45349
Kevin S.

Kevin S.

DISHWASHER FRIGIDAIRE FFBD2411NW6B "Upon arrival had customer start unit, ... unit filled and started washing, let run for about 5 mins. Canceled and started again, no issue. ''

Near Chestnut Cir, Greenville, OH 45331
Kevin S.

Kevin S.

WASHER GE HTW240ASK5WS "Customer claims unit didnt rinse out. Went over washer features in unit owners manual. Checked by running normal wash cycle, medium load, warm water. Explained how unit does a spray rinse then drains and spins out. She would have to select a deep rinse otherwise. Unit checks ok."

Near Warren St, Versailles, OH 45380
Brad A.

Brad A.

DRYER GE GTD45EASJ1WS "Installed new timer and knob, unit is working properly."

Near June Dr, Xenia, OH 45385
Kevin S.

Kevin S.

WASHER ELECTROLUX EFLS627UTT0 "Customer took some pictures of unit, showed some leakage from the dispenser housing. Removed dispenser, checked cleanliness good. Place under faucet in bathroom sink. The only siphoning areas are bleach and fabric softener areas. Watched unit siphon, also noticed some leakage coming out towards the front. Had tested unit in quick wash was able to get unit to leak from front of dispenser and ran down along door seal and into pedestal handle. Noticed both top and bottom halves when snapped together there is a gap , not sure if water is spraying out from there. Used foil tape and did bot sides and tested unit again. No leaks this time. If problem persists customer will call in and will order dispenser first and go from there."

Near E Main St, Saint Henry, OH 45883
Brad A.

Brad A.

REFRIGERATOR SAMSUNG RF267AEBP/XAA "Found mullion strip not closing properly, picked up part at DAP, installed mullion strip. Unit checks ok."

Near Pheasant Ridge Rd, Dayton, OH 45424
Kevin M.

Kevin M.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 Install compressor kit, told cust to give it 24-48 hrs to cool properly

Near Caddies Way, Mason, OH 45040
Brad A.

Brad A.

DRYER SAMSUNG DVE45T6000W/A3 "Explained to customer how sensor dry worked and other features on the dryer, was able to help them reverse the door. Unit checks ok."

Near Addison St, Casstown, OH 45312
Steve G.

Steve G.

REFRIGERATOR KITCHEN AID KRSC503ESS00 Ice maker will not go back to the home position. ; ordrng 1 W10873791 (icemaker)

Near Oakcrest Way, West Chester Township, OH 45069
Steve G.

Steve G.

MICROWAVE OVEN LG LMV2031ST/ 00 "Installed new noise filter per techline. Unit still did not light up. Took unit to shop; ordrng 1 1111 (TRANSFORMER. ) and 1 2222 (SWITCH HOLDER), rqstng P&A on 1 3333 (TOP DOOR SWITCH ) and 1 4444 (MIDDLE SWITCH ), ordrng 1 5555 (BOTTOM SWITCH )"

Near Windy Meadows Dr, Hamilton, OH 45011
Shaun S.

Shaun S.

FREEZER SAMSUNG RF260BEAESG/AA "Upon arrival dound that unit also needs the metal strip that hold evap cover in place that runs down middle of cover, part shows to be NLA but was told by Lowe's that this part should be available in 5 days, to wait the 5 days then see if part can be ordered if not then call Lowe's back and we will proceed from there ; ordrng 1 DA61-08275A (BRACKET)"

Near Concord Farm Rd, Union, OH 45322
Shaun S.

Shaun S.

REFRIGERATOR SAMSUNG RF28HFEDTSR/AA "Upon arrival found that motor on disp keeps running causing the flap door to continually open and close and not stop, tech was able to seal flap and unplug dispenser until part can be obtained to repair unit; ordrng 1 DA97-13829C"

Near Greystone Cir, Dayton, OH 45414
Shaun S.

Shaun S.

DISHWASHER BOSCH SHEM63W56N "Upon arrival found that as you fill up dispenser with rinse aid it runs right back out and down the inner door, soap disp will need replaced ; ordrng 1 12008380 (DISP ASSM)"

Near Kley Rd, Vandalia, OH 45377
Kevin M.

Kevin M.

FREEZER FRIGIDAIRE FFFU20F2VW0 Door switch isn’t activated properly; rqstng P&A on 1 5304519044 (SWITCH) and 1 5304523792(NOTAVAILABLE) (SWITCH)

Near Beckley Farm Way, Springboro, OH 45066
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

OVEN WHIRLPOOL WFG714HLAS Installed igniters. Igniters still not lighting. Checked for proper voltage now and igniters are not getting the correct voltage. Ordering parts.; rqstng P&A on 1 W10331686 (SPARK MODULE) and 1 W10417051 (CONTROL)

Near Wilmington Rd, Lebanon, OH 45036
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

DISHWASHER WHIRLPOOL WDT750SAHZ Inspected unit and found the damage to the upper rack and lower rack wheel kits. Ordering parts.; ordrng 1 W10195416 (WHEEL KIT) and 2 W10712395 (RACK ADJUSTER )s

Near Paddock Trail, Springboro, OH 45066
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

DISHWASHER LG LDP6797BD Inspected unit and found the latch assembly not closing properly with the door shut. Manually closed the latch assembly in the unit turned on and ran without any issues. Ordering part. There is a new floor in the kitchen which puts about a half inch lip in front of the dishwasher. I advised the customer they would have to remove the screws securing the unit in place and pull it out about a door over the new floor in order for the tech to install the part.; rqstng P&A on 1 AGM76209501 (DOOR LATCH ASSEMBLY )

Near Garfield Park Blvd, Lebanon, OH 45036
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

REFRIGERATOR GE GSE25GGHBCBB Inspect the unit and found the evaporator with a partial frost pattern. Ordering compressor.; ordrng 1 WR87X10224 (COMPRESSOR)

Near Summerwood Dr, Lebanon, OH 45036
Brad A.

Brad A.

REFRIGERATOR FRIGIDAIRE LFHT1817LW3 "Found evaporator getting 10 percent frost pattern, needs an evaporator and dye filter. Ordered evaporator and dye filter. Located in the kitchen, manufactured 4/2011. Transfer repair to Kevin Montgomery if approved per Chris.; rqstng P&A on 1 5303918492 (evaporator kit) and 1 UNKNOWN (DYE FILTER)"

Near Westport Dr, Fairborn, OH 45324
Brad A.

Brad A.

HOME LAUNDRY - E LG WM3500CW/01 "Customer claims unit is taking excessive amounts of time to cycle properly. Also claims clothes are not getting clean enough. Found unit working properly, all operations test ok. Unit fills, agitates, drains, and spins like it should. Wash times are normal.Found water valve not opening properly, ordered water valve.; (HOT WATER VALVE)"

Near Kewanna Ln, Dayton, OH 45434
Tim  R.

Tim R.

RANGE AMANA AER5630BAS0 Replaced burner switch and control because the unit was intermittently shut down and not come back on. Cooktop continuously worked but the oven would not work at all. Checks OK

Near Polo Park Dr, Dayton, OH 45439
Tim  R.

Tim R.

DISHWASHER MIDEA MDT24H3AST Fixed handle. Checks ok.

Near Catherine Ct, Germantown, OH 45327
Tim  R.

Tim R.

REFRIGERATOR LG LFX25960ST Replaced door seals and cleared ice build up. If unit has more issues then it’ll need a new dispenser door. Complete door.

Near Stanley Mill Dr, Dayton, OH 45459
Tim  R.

Tim R.

DISHWASHER KITCHEN AID KDTE334GPS0 Cleared out drain pump. Checks ok

Near Shady Hill Ln, Dayton, OH 45429
Tim  R.

Tim R.

LAUNDRY CENTER FRIGIDAIRE FFLE3900UW1 Checked unit over found that the unit was filling with water with no issues.

Near Mia Ave, Dayton, OH 45417
Tim  R.

Tim R.

WASHER WHIRLPOOL WTW5000DW0 Replaced parts listed checks ok

Near Catalpa Dr., Dayton, OH 45406
Tim  R.

Tim R.

WASHER GE GTW220ACK6WW Replaced main control. Checks ok.

Near Larkspur Dr, Dayton, OH 45406
Tim  R.

Tim R.

DRYER WHIRLPOOL WED4950HW0 Replaced door switch. Checks ok; used 1 3406107 (SWITCH) from stock

Near Deering Ave, Dayton, OH 45406
Tim  R.

Tim R.

MICROWAVE FRIGIDAIRE LMFV164QFA "Replaced all three door switches and glass fuse. Unit checks OK; used 2 5304509459 (MICRO SWITCH), and 1 5304509460 (MICRO SWITCH) from stock"

Near Majestic Dr, Dayton, OH 45417
Tim  R.

Tim R.

DRYER GE GTX22EASK0WW Checked unit over found at front slides were worn out. Replaced front slide unit checks OK; used 1 WE3M51 (BEARING SLIDE) from stock

Near Larkspur Dr, Dayton, OH 45406
Steve M.

Steve M.

RANGE HOOD THERMADOR n/a Hood extension is very hard to pull open. Binding up due to weight of unit hanging on wall. Called Bosch tech. They’re reviewing the file. Zacarias.reynoso@bshg.com

Near W Water St, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE LFSS2612TE4 Icemaker is not working due to faulty heater assembly cubes are not ejecting just keeps clicking. Installed new icemaker unit is operating OK; used 1 241798224 (ICE MAKER) from stock

Near Woodville Pike, Urbana, OH 43078
Steve M.

Steve M.

REFRIGERATOR SAMSUNG RF28R7201SR/AA Installed new control and icemaker along with drain hose. Sealed iceroom with silicone and adjusted water line.

Near Chatham Dr, Troy, OH 45373
Steve M.

Steve M.

FREEZER-VERTICAL FRIGIDAIRE PLFU1778ES2 Unit has a sealed system issue. Cannot service .

Near Burnside Dr, Tipp City, OH 45371

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