We serviced a
KITCHENAID MICROWAVE
Model KMHP519ESS1
Near Tipp City, OH 45371
Shawn H
Job Details:
09/22/2021
Installed all provided parts and ran to test. All ok. Unit is heating as it should.
We serviced a
GE REFRIGERATOR
Model PFSF2MIXBWW
Near Woodbourne-Hyde Park, OH 45459
Sam
Job Details:
09/22/2021
"Inspected the unit and found both the freezer and fresh food section at room temperature. Tested the compressor and it would kick on and pulled the correct amps and then shortly after the amps drop below .40 amps, indicating a sealed system leak. Found no ice buildup on the evaporator. Called American home shield and advise them of the issues, they are replacing the unit. The unit is 25 years old and located in the kitchen. Tech recommended to replace the unit."
We serviced a
LG WASHER
Model WM3900HBA
Near Dayton, OH 45458
Sam
Job Details:
09/22/2021
Inspected the unit and found the door boot with a large amount of gunk buildup on it and water pooling at the bottom of the door boot. Cleared drain lines in the door boot and cleaned door boot as best as possible. Made adjustments to the door and boot to allow it to close more secure. I advise the customer they need to use cleaning tablets on a regular basis to help prevent mold buildup inside the unit and if possible to keep the door open.
We serviced a
AMANA REFRIGERATOR
Model AS12575GRB
Near Dayton, OH 45459
Sam
Job Details:
09/22/2021
Inspected unit and found icemaker not functioning. Installed new icemaker and ran test cycle. Unit filled with water. Advised the customer can take up to 48 hours before it starts producing ice on a regular basis. All checks OK
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDB00
Near Bellbrook, OH 45305
Sam
Job Details:
09/22/2021
Replaced parts, checks okay.
We serviced a
LG WASHER
Model WT1101CW
Near Dayton, OH 45440
Sam
Job Details:
09/22/2021
Inspected the unit and found a large amount detergent build up underneath the wash plate. Showed this to the customer and advised them they need to run cleaning tablets through the unit every 2 to 3 weeks. All other checks OK
We serviced a
MAYTAG DRYER
Model MED8630HW2
Near Dayton, OH 45420
Sam
Job Details:
09/22/2021
Inspected unit and found the heat temperature set on normal. Recalibrated it back to high temperature and cleared off moisture sensor bars. Provided information to the customer. The unit is heating properly without any issues.
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFF707ESS01
Near Dayton, OH 45458
Kevin
Job Details:
09/22/2021
Wiring shorting out in the cabinet. Non repairable causing the ice maker and water valve to intermittently run water to the ice maker causing it to leak and not make ice
We serviced a
SAMSUNG MICROWAVE
Model SMH7174BC
Near Beavercreek, OH 45431
Sam
Job Details:
09/22/2021
Inspected the unit and found the fan motor not functioning on low and medium settings and the cavity liner chipped and the paint peeling. Damages from normal wear and tear. The unit is 17 years old and located in the kitchen. The unit is not repairable. called AHS and spoke with Julia and they are replacing the unit.
We serviced a
GE REFRIGERATOR
Model GTS17BBSARWW
Near Dayton, OH 45405
Kevin
Job Details:
09/22/2021
Outlet in kitchen didnt work called Tara to let her know about unit
We serviced a
LG REFRIGERATOR
Model LMXS27626D
Near Greenville, OH 45331
Kevin
Job Details:
09/22/2021
Installed new compressor and recharged unit
We serviced a
WHIRLPOOL ICEMAKER
Model WRF767SDHZ00
Near Troy, OH 45373
Kevin
Job Details:
09/22/2021
Installed new water valve and activated the water valve to ice maker and checks ok
We serviced a
WHIRLPOOL FREEZER
Model EV161NZTQ02
Near Clayton, OH 45315
Kevin
Job Details:
09/22/2021
Defrost timer is only working part of the time, not defrosting .
We serviced a
FRIGIDAIRE RANGE
Model FGGH3047VFA
Near Goshen, OH 45122
Charles
Job Details:
09/22/2021
"Installed parts listed. All checked ok."
We serviced a
FRIGIDAIRE DISHWASHER
Model FDSH450LAF3A
Near Batavia, OH 45103
Charles
Job Details:
09/22/2021
Found knock out in drain wasnt removed. Unit could not drain water out. Removed knock out in disposal and unit was able to drain as designed. All checked ok.
We serviced a
SAMSUNG REFRIGERATOR
Model RFG298HDRS/XAA
Near Monroe, OH 45050
Charles
Job Details:
09/22/2021
Replaced parts, checks okay.
We serviced a
GE WASHER
Model GTW525ACP0WB
Near Morrow, OH 45152
Charles
Job Details:
09/22/2021
Installed parts listed. All checks ok.
We serviced a
WHIRLPOOL FREEZER
Model WRX988SIBM03
Near Mason, OH 45040
Charles
Job Details:
09/22/2021
"Found seal blocked by sealing correctly. Adjusted seal and checked over unit. All checked ok."
We serviced a
SAMSUNG WASHER
Model WF42H5200AF/A2
Near Mason, OH 45040
Charles
Job Details:
09/22/2021
Replaced parts, checks okay.
We serviced a
GE REFRIGERATOR
Model PVD28BYNBFS
Near West Chester Township, OH 45069
Charles
Job Details:
09/22/2021
Adjusted door hinge. All checked ok. Unit operates as designed.
We serviced a
FRIGIDAIRE RANGE
Model FGGH3047VFA
Near Goshen, OH 45122
Charles
Job Details:
09/22/2021
"Installed parts listed. All checked ok. Installed parts."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHD2368TF5
Near Loveland, OH 45140
Charles
Job Details:
09/22/2021
"Installed all parts listed. Checked ok."
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Pleasant Hill, OH 45359
Amber
Job Details:
09/22/2021
Inspected customer vent for good airflow. Found them clean not a lot of lint. Ran test cycle heating element kicked on and off properly. Checked the back for lint buildup. Changed the cut off thermostat.; used 1 279816 (FUSE) from stock
We serviced a
SAMSUNG REFRIGERATOR
Model RF260BEAESG/AA
Near Bradford, OH 45308
Amber
Job Details:
09/22/2021
Inspected unit and found no frost pattern on the fridge evaporator. Customer stated there was corrosion on the copper line coming from the compressor. Waiting for Lowes dispatch.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2614QE4A
Near Ansonia, OH 45303
Amber
Job Details:
09/22/2021
Inspected unit and found large cracks on the inner liner of the freezer on both sides. Found flapper for the ice dispenser had broken off. Also found damper had frozen up causing the fridge not to cool. Informed customer that the cracks in the liner were letting in moisture and was not repairable. Control board is not working properly. Customer stated there was work being done to the transformer outside their home and had a power surge. Customer declined future repairs.
We serviced a
FRIGIDAIRE RANGE
Model n/a
Near Greenville, OH 45331
Amber
Job Details:
09/22/2021
Inspected unit and found broil element cycling on but not the bake element. Tested continuity and got OL. Changed bake element. All checks ok. ; used 1 316075103 (BAKE ELEMENT) from stock
We serviced a
WHIRLPOOL WASHER
Model MISSING TAG 9/20/21
Near Xenia, OH 45385
Tim
Job Details:
09/22/2021
Checked unit over found that the unit was throwing an error code for a motor control issue and the unit was extremely loud when spun by hand. Unit needs new motor control and complete tub assembly. No model and serial could be located tag was missing. Pictures are attached; rqstng P&A on 1 ##### (Motor control) and 1 #### (Tub assembly)
We serviced a
WHIRLPOOL WALL OVEN
Model RBS275PDB16
Near Troy, OH 45373
Shawn H
Job Details:
09/22/2021
Customer states that inner glass is broken and they're not sure if self clean functions work. No signs of impact to inner glass. Thermal cracked from age. Self clean feature does work. Advised customer not to use though. Unit is 20 years old and self clean may cause issues and failures. Unit needs door glass. ; ordrng 1 4449253 (Inner glass) and 1 4449257 (Middle glass) and 1 8300973 (Outer glass)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF550SAHB
Near Vandalia, OH 45377
Shawn H
Job Details:
09/22/2021
Unit needs main control. Customer stated that unit had flashing lights under control when running. This is a heat error. Heater has been replaced and is not shorted. Unit needs control.; ordrng 1 W11230457 (Control)
We serviced a
LG WASHER
Model WT1701CW
Near Vandalia, OH 45377
Shawn H
Job Details:
09/22/2021
Customer states unit is making a noise and wont spin. Noise is coming from rotor/stator. Inspected rotor/stator and found clutch pieces broken and dragging. Nothing causing bind up of transmission. Unit needs clutch assembly and coupler. ; ordrng 1 MCJ61861201 (Coupler) and 1 ACP72929002 (Coupling assembly)
We serviced a
KITCHEN AID DISHWASHER
Model KUDP01FLSS5
Near Bellbrook, OH 45305
Sam
Job Details:
09/22/2021
Inspected the unit and found the fill valve not closing properly and allowing a small amount of water to leak into the unit. Provided estimate for repair the customer approved. Ordering parts.; ordrng 1 WP8531669 (Valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW05
Near Washington Township, OH 45459
Sam
Job Details:
09/22/2021
Inspected the unit and found the icemaker mold filled with ice and not harvesting. Ordering parts.; ordrng 1 W11284458 (Icemaker)
We serviced a
GE REFRIGERATOR
Model GFD28GMLCES
Near Troy, OH 45373
Kevin
Job Details:
09/22/2021
Not getting water to the ice maker ; ordrng 1 WR57X10098 (Water valve)
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBSR/AA
Near Tipp City, OH 45371
Kevin
Job Details:
09/22/2021
Ice maker not cycling ; ordrng 1 Da97-15217d (Imk)
We serviced a
WHIRLPOOL DISHWASHER
Model DU940QWDZ6
Near Moraine, OH 45439
Sam
Job Details:
09/22/2021
"Inspected unit and found the control board not responding and the motor not starting. The unit is 23 years old, located in the kitchen, tech recommends the unit to be replaced. ; rqstng P&A on 1 3374501(nla) (Dual motor) and 1 WP8531292(nla) (Control) and 1 675813 (Fuse) and 1 W10428023(nla) (Motor)"
We serviced a
LG RANGE
Model LRG3194ST/00
Near Arcanum, OH 45304
Amber
Job Details:
09/22/2021
"Inspected unit and found broil element misaligned and not allowing the gas to flow through it properly. When broil element turned on, large flames shoot out due to the gas not flowing properly. Ordering broil element assembly, orifice, and igniter. ; rqstng P&A on 1 ABF72989701 (Broil assembly) and 1 MEG61851202 (Orifice holder) and 1 MFV61841409 (Nozzle)"
We serviced a
FRIGIDAIRE RANGE
Model FGEF3059TF
Near Piqua, OH 45356
Amber
Job Details:
09/22/2021
Inspected unit and found oven not getting up to correct temp. Customer stated she constantly had undercooked food and had to cook it a lot longer. When using my temp probe it was under about 20 and didnt cycle on as often as it should to preheat. Customer also stated they had issues with the burners coming on at all. When tested all burners came on and got hot. Ordering control and temp probe. ; rqstng P&A on 1 5304509229 (Control board) and 1 316490000 (Temp sensor)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2866PF4
Near Troy, OH 45373
Kevin
Job Details:
09/22/2021
Dispenser lever is broken and needs to order new module; ordrng 1 242270102 (Disp module)
We serviced a
ELECTROLUX REFRIGERATOR
Model n/a
Near Greenville, OH 45331
Amber
Job Details:
09/22/2021
Inspected unit and found when plugged in the compressor not trying to kick on or run. Found the fans running properly. Informed customer it was a sealed system issue and it was not recommended he repair with the age of the unit. Customer requested sealed system repair estimate.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2311LWQA
Near Greenville, OH 45331
Amber
Job Details:
09/22/2021
Replaced parts, checks okay.
We serviced a
BOSCH DISHWASHER
Model SHE3ARF2UC/21
Near Dayton, OH 45403
Tim
Job Details:
09/20/2021
"Cleared out drain pump. Removed garbage disposal plug. Tested checks ok"
We serviced a
FRIGIDAIRE DISHWASHER
Model FDPC4221AW0A
Near Dayton, OH 45432
Tim
Job Details:
09/20/2021
"Checked unit over found tub warped tried installing new door seal, spray arm and lower seal. Still leaking. No repair. File#84833167; used 1 154827601, 1 809006501 (DOOR GASKET), and 1 5304517203 (Sprayer) from stock"
We serviced a
SAMSUNG DRYER
Model DVE45T6200W/A3
Near Dayton, OH 45431
Tim
Job Details:
09/20/2021
Replaced idler. Unit checks OK; used 1 DC93-00634 () from stock
We serviced a
LG DISHWASHER
Model LDFN4542S
Near Beavercreek, OH 45431
Tim
Job Details:
09/20/2021
Checked unit over found that the unit was draining but extremely slow check drain pump and drain pump was clear. Pulled dishwasher out and found that when the dishwasher was installed they twisted and caused a drain hose to collapse. Unit needs a new drain hose this is not a manufacturer defect so it will not be covered by LG.
We serviced a
LG RANGE
Model LRE3061BD/00
Near Beavercreek, OH 45434
Tim
Job Details:
09/20/2021
Checked unit over found that the unit wasnt holding temp. Freed up fan and reset control and tested. Checks ok
We serviced a
SAMSUNG RANGE
Model NE58K9430SS/AA
Near Beavercreek, OH 45430
Tim
Job Details:
09/20/2021
Checked unit over found the power cord was partially unplugged. Plugged power cord back in and tested checks ok
We serviced a
SPEED QUEEN DRYER
Model ADE4BRGS175TW01
Near Dayton, OH 45431
Tim
Job Details:
09/20/2021
Replaced rollers and drum. Checks ok
We serviced a
BOSCH REFRIGERATOR
Model B36CT80SNS/03
Near Bellbrook, OH 45305
Tim
Job Details:
09/20/2021
Replaced icemaker and told customer to give it 24 hrs to make ice. Checks ok
We serviced a
KENMORE RANGE
Model 790.953548
Near Dayton, OH 45410
Tim
Job Details:
09/20/2021
Replaced bake element and repaired burnt wires. Checks ok
We serviced a
BOSCH DISHWASHER
Model SHE3ARF6UC/22
Near Dayton, OH 45410
Tim
Job Details:
09/20/2021
Needs new motor. No repair due to cost.
We serviced a
KENMORE DRYER
Model 110.6991299
Near Dayton, OH 45410
Tim
Job Details:
09/20/2021
Replaced thermal fuse and high limit thermostat. Tested unit checks OK customer had found blockage in vent after unit had blown.
We serviced a
KITCHEN AID DISHWASHER
Model KDTM354DSS4
Near Dayton, OH 45409
Tim
Job Details:
09/20/2021
Checked unit over found that the unit was shutting down in mid cycle and wouldnt complete a cycle found two error codes. One for not reaching correct water temperature and the other for a wash motor over heating. Unit needs new wash motor and control due to both being shorted out from normal wear and tear. No repair yet
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDW00
Near Dayton, OH 45406
Tim
Job Details:
09/20/2021
Replaced shorted fan motor and cleared ice out of drain. Checks ok
We serviced a
KENMORE DRYER
Model 110.630521
Near Dayton, OH 45419
Tim
Job Details:
09/20/2021
Checked unit over found that the unit was coming on by itself. Tested unit and relay for control board is sticking. Board isnt available anymore.
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2418US3A
Near Dayton, OH 45429
Tim
Job Details:
09/20/2021
Checked unit over found dispenser leaking. Found missing screw for dispenser. Reinstalled dispenser correctly. Checks ok
We serviced a
SAMSUNG WASHER
Model WA40J3000AW/A2
Near Franklin, OH 45005
Steve G
Job Details:
09/20/2021
Unit is loud in agitation. Customer needs gearcase. Customer is not going to repair.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHX2636TF9
Near Franklin, OH 45005
Steve G
Job Details:
09/20/2021
Install new icemaker cycled and checks OK
We serviced a
FRIGIDAIRE DISHWASHER
Model LFID2426TF5A
Near Vandalia, OH 45377
Shawn H
Job Details:
09/20/2021
Customer states that unit isnt washing. Soap is sitting in the bottom. Nothing in sump blocking the pump. Found water supply shut off to dishwasher. Turned on and ran to test. Unit is operating as it should. Unit isnt level and door is dragging the cabinet. Leveled unit and adjusted door. All ok.
We serviced a
FRIGIDAIRE RANGE
Model FGF355ECB
Near Dayton, OH 45414
Shawn H
Job Details:
09/20/2021
Customer stated that bake burner wont ignite. Ignitor isnt glowing. Voltage from control is good. Ignitor is bad. Replaced ignitor and ran to test. Unit is heating as it should. All ok. ; used 1 5303935066 (Ignitor) from stock
We serviced a
FRIGIDAIRE RANGE
Model FEFL79HQB
Near Brookville, OH 45309
Shawn H
Job Details:
09/20/2021
Installed new control and ran to test. Unit is heating as it should. All ok.
We serviced a
GE RANGE
Model JB645DK6WW
Near Eaton, OH 45320
Shawn H
Job Details:
09/20/2021
Installed new top. All burners operate as they should and customer is satisfied with top.
We serviced a
KITCHEN AID DISHWASHER
Model KUDW03CTBL0
Near Eaton, OH 45320
Shawn H
Job Details:
09/20/2021
Installed new dispenser and ran to test. All ok. Dispenser is opening as it should. Cables are noisy again. Quoted cable kit and customer does not wish to repair at this time. No frayed cables or broken wheels. Just noisy from age.
We serviced a
GE DISHWASHER
Model GDT695SSJ0SS
Near Dayton, OH 45429
Sam
Job Details:
09/20/2021
Replaced parts, checks okay.
We serviced a
GENERAL ELECTRIC DRYER - ELECTRIC
Model GTD84ECPN1DG
Near Dayton, OH 45459
Sam
Job Details:
09/20/2021
Inspected unit and found the heater wiring harness defective and damaged along with the bearing guides rubbing. Customer approved repair. Removed the wire harness and reran the wire harness to prevent strain on the heater harness. Clipped wire harness connector and installed new connector. Reattached to heater. Made adjustments to element fins to keep them from touching. Made adjustments to the bearing glides. Reassembled the unit and ran a test cycle. Secured the vent line on the back of the unit. All checks ok.
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Miamisburg, OH 45342
Shawn H
Job Details:
09/20/2021
Installed new cord for customer. ; used 1 RC4-50-4 (Range cord) from stock
We serviced a
WHIRLPOOL DRYER
Model WED9500TW2
Near Dayton, OH 45458
Sam
Job Details:
09/20/2021
Inspected unit and found the idler pulley damaged and locking up along with the support wheels. Installed new idler pulley and cleaned support wheels. All checks OK; used 1 W10837240 (BRACKET) from stock
We serviced a
GE REFRIGERATOR
Model GFE28GMKES
Near Sugarcreek Township, OH 45440
Sam
Job Details:
09/20/2021
"Inspected the unit and found the fresh food section fan shorting out and causing the fans to stop running. Installed new fan, all checks OK."
We serviced a
LG DISHWASHER
Model LDFN4542D
Near Dayton, OH 45458
Sam
Job Details:
09/20/2021
"Found the sink drain clogged and water backing up into the dishwasher. One way valve is working but can occasionally get clogged and let water back in. Drained out the unit, all checks ok."
We serviced a
BOSCH DISHWASHER
Model SHPM78Z55N/01
Near Dayton, OH 45459
Sam
Job Details:
09/20/2021
Inspected the unit and found add salt/ rinse aid displayed on the UI. Reset the control board and it was still displayed. This model does not have a salt reservoir and this should not be displayed. The unit had displayed this since it was installed. The unit was purchased from online and not a certified retailer with Bosch. Advised the customer we would recommend to replace the control board. Contacting techline on Monday.
We serviced a
LG DISHWASHER
Model LDT5678ST
Near Bellbrook, OH 45305
Sam
Job Details:
09/20/2021
Inspected the unit and found the door latch assembly not consistently latching in the unit beeping. Made adjustments to the top of the basket and advised the customer that I recommended to replace the door latch. Customer declined repair at the time and if the issue continues to happen they will need to replace the latch assembly. All checks OK
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS26R4CW1
Near New Carlisle, OH 45344
Kevin
Job Details:
09/20/2021
Unit non repairable .
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2612TP5
Near Dayton, OH 45414
Kevin
Job Details:
09/20/2021
Installed ice maker and hinge risers and lubricated the hinges and checks ok
We serviced a
KITCHENAID REFRIGERATOR
Model KSRG25FKSS16
Near Vandalia, OH 45377
Kevin
Job Details:
09/20/2021
Installed door , checks okay
We serviced a
KENMORE REFRIGERATOR
Model 253.7882201
Near Dayton, OH 45414
Kevin
Job Details:
09/20/2021
Installed drain ferrule and sealed around air tower; used 1 A04520001 (Drain ferrule) from stock
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAESR/AA
Near Dayton, OH 45415
Kevin
Job Details:
09/20/2021
Ice maker not advancing properly installed new ice maker; used 1 Da97-15217d (Imk) from stock
We serviced a
AMANA REFRIGERATOR
Model SX25NW
Near Dayton, OH 45429
Kevin
Job Details:
09/20/2021
Unit has a refrigerant leak and not economical to repair
We serviced a
SAMSUNG REFRIGERATOR
Model RFG297ABWP/XAA
Near Xenia, OH 45385
Kevin
Job Details:
09/20/2021
Unit has sealed system leak no frost on freezer evaporator coil, not economical to repair 10+ yrs old
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HFEDTSR/AA
Near Dayton, OH 45429
Kevin
Job Details:
09/20/2021
Ice maker not advancing properly need to install new ice maker; used 1 Da97-15217d (Imk) from stock
We serviced a
KITCHEN AID REFRIGERATOR
Model KFIS20XVMS10
Near Greenville, OH 45331
Amber
Job Details:
09/20/2021
Installed new control. Customer had found display panel online. Installed it as well. Programmed control. Informed customer it would take 24-48 hours before getting consistent temps. Advised him not to put anything temp sensitive in the fridge or freezer for a few days. All checks ok.
We serviced a
GE RANGE
Model PTD9000SN1SS
Near Mason, OH 45040
Charles
Job Details:
09/20/2021
Customer used self clean for top oven. Afterwards was left with white residue looking stains on unit. Customer said all they did was use self clean from buttons on control. Documenting and took pictures. Calling GE tech line. Case # 06584197Non repairable. Advised Customer.
We serviced a
LG WASHER
Model WT1101CW
Near Loveland, OH 45140
Charles
Job Details:
09/20/2021
Ran unit several times. Filled with water. Drained spin. No signs of any leaks. Advised customer to monitor.
We serviced a
SPEED QUEEN DRYER
Model ADE4BRGS175TW01
Near West Milton, OH 45383
Amber
Job Details:
09/20/2021
Installed new parts. All checks ok. Informed customer she may notice a smell coming from the heating element the first few loads.
We serviced a
FRIGIDAIRE DRYER
Model GLER341AS2
Near Greenville, OH 45331
Amber
Job Details:
09/20/2021
"Inspected unit and found heating element coil completely broken in two. Gave estimate and was approved. Replaced heating element. When unit plugged back in it automatically shorted. Upon further inspection found three wires unplugged from the timer touching the back panel as well as the timer itself. When plugged back in, all checks OK."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT1824US
Near Dayton, OH 45429
Tim
Job Details:
09/20/2021
Checked unit over found that the unit had a cracked condenser fan. We are ordering a new condenser fan. When we reschedule this the customer is going to leave out the keys so she does not need to be home; ordrng 1 5304520270 (Condenser pan)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Dayton, OH 45414
Shawn H
Job Details:
09/20/2021
Customer states that unit is squealing and handle broke. Squeal is from a locked up roller. Cleared rollers of lint and lubricated. No more noise. Unit needs door handle. ; ordrng 1 W10861225 (Handle)
We serviced a
WHIRLPOOL WASHER
Model WTW4815EW1
Near Dayton, OH 45414
Shawn H
Job Details:
09/20/2021
"Customer states that unit makes a clicking noise in the cycle. Checked unit for error codes. F2E1 stuck button, F0E2 oversuds, errors present. Ran to test for noise. Noise is something under the basket rubbing in spin. Tech cannot remove agitator to remove basket. Would need to break agitator to remove. ; ordrng 1 63235 (Agitator)"
We serviced a
GE REFRIGERATOR
Model GFE29HGDIWW
Near Tipp City, OH 45371
Shawn H
Job Details:
09/20/2021
Customer states that water wont stop dispensing unless control is locked and paddle is broken. Inspect dispenser and found micro switch shorted closed causing valve to stay on. Paddle tabs that lock it in are broke. Unit needs dispenser paddle with switch. Please mail out receipt. ; ordrng 1 WR17X13140 (Dispenser paddle)
We serviced a
SAMSUNG WASHER
Model WA456DRHDWR/AA 01
Near Middletown, OH 45042
Steve G
Job Details:
09/20/2021
Unit will not spin out. ; ordrng 1 DC90-09448A (Gearcase assy with stator/rotor) and 1 DC97-16967A (Outer tub) and 1 DC97-16350E (Dampers)
We serviced a
KITCHEN AID REFRIGERATOR
Model KRSC503EBS00
Near Centerville, OH 45458
Sam
Job Details:
09/20/2021
"Inspected the unit and found ice buildup on the fresh food section evaporator cover. Ran a diagnostics test and found the freshfood fan activating without any issues. Checked the thermistors. Followed the service bulletin provided by whirlpool and checked for proper door and gasket closure, fan, evaporator cover sealed, proper placement of thermistor and the evaporator insulation has been replaced. Service Bulletin advises to replace the UI if all other checks do not resolve the issue. Called techline and asked questions as to how replacing the UI would fix the issue and why it is happening in the first place. provided estimate and it was approved. ; ordrng 1 W11509095 (UI)"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HFEDTSR/AA
Near Waynesville, OH 45068
Sam
Job Details:
09/20/2021
Inspected the unit and found ice buildup around the fresh food section icemaker and the freezer icemaker not cycling. Ordering parts; rqstng P&A on 1 11111 (Sealant) and 1 222222 (Icemaker upgrade kit (freshfood section)) and 1 3333 (Freezer icemaker) and 1 4444 (Water valve assembly for ice makers.)
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFC704FBS03
Near Waynesville, OH 45068
Sam
Job Details:
09/20/2021
Inspected the unit and found the fan not running in the fresh food section ordering evaporator cover with fan and air tower. I advised the customer they will need to defrost the unit with the doors open 24 hours before the unit can be repaired.; ordrng 1 W11259417 (Air tower) and 1 W11395558 (Evap cover and fan) and 1 11111 (Sealant)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFTR1835VF
Near Maineville, OH 45039
Charles
Job Details:
09/20/2021
Replaced parts, checks okay.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHD2369TF8
Near Milford, OH 45150
Charles
Job Details:
09/20/2021
Light switch stuck. Ordering for repair. ; ordrng 2 241835505 (Switch)s
We serviced a
WHIRLPOOL DISHWASHER
Model GU2400XTPB1
Near Bellbrook, OH 45305
Sam
Job Details:
09/20/2021
"Inspected unit and found several severe issues. Found both the upper and lower racks damaged and not opening closing properly. Found the control panel button is not responding consistently, found the drain pump with low water flow and part of the impeller blade broke. Found the wash motor with low water flow, this is an indicator the motor is going out. The soap dispenser would not stay closed. The unit is 17 years old and located in the kitchen. Called homebuyers warranty."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF760SADB
Near Englewood, OH 45322
Amber
Job Details:
09/20/2021
"Inspected unit and found wash motor not pumping water through the spray arms like it should. Also found heating element not kicking on. Ordering heating element, wash motor, grommet, hose, and control board. ; rqstng P&A on 1 W10703867 (Heating element) and 1 W10538166 (Grommet) and 1 W10445975 (Hose and clamps) and 1 W11032770 (Wash motor) and 1 W10854220 (Control board)"
We serviced a
SAMSUNG DRYER
Model DV42H5000EW/A3
Near Beckett Ridge, OH 45069
Charles
Job Details:
09/20/2021
Installed part listed.; ordrng 1 DE486A (Element)
We serviced a
SAMSUNG WASHER
Model WA50R5200AW/US
Near West Chester Township, OH 45069
Charles
Job Details:
09/20/2021
Cracked top and intermittent control.; rqstng P&A on 1 DC97-21530G (Control) and 1 DC97-21537E (Top)
We serviced a
GE WALL OVEN
Model JTS5000SN1SS
Near Greenville, OH 45331
Amber
Job Details:
09/20/2021
Inspected unit and found when unit was turned on there was a grinding/clicking noise coming from the lid latch. When I tried to open the door it was still locked. I got in from the top and watched the lid latch as it was running. Latch was not moving thus not opening the door. Ordering lid latch ; rqstng P&A on 1 WB10X28391 (Lid latch)
We serviced a
ELECTROLUX WASHER
Model EIFLS60LT1
Near Brookville, OH 45309
Amber
Job Details:
09/20/2021
Inspected unit and found drain pump weak and not wanting to drain water properly allowing clothes to still be soaking wet when getting them out of the washer. Ordering drain pump. ; rqstng P&A on 1 137240800 (Drain pump)
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Dayton, OH 45414
Tim
Job Details:
09/17/2021
Replaced parts listed checks ok