Service History 241 - Authorized Service

We serviced a

KITCHENAID MICROWAVE

Model KMHP519ESS1

Near Tipp City, OH 45371

Shawn H

Job Details: 09/22/2021

Installed all provided parts and ran to test. All ok. Unit is heating as it should.

We serviced a

GE REFRIGERATOR

Model PFSF2MIXBWW

Near Woodbourne-Hyde Park, OH 45459

Sam

Job Details: 09/22/2021

"Inspected the unit and found both the freezer and fresh food section at room temperature. Tested the compressor and it would kick on and pulled the correct amps and then shortly after the amps drop below .40 amps, indicating a sealed system leak. Found no ice buildup on the evaporator. Called American home shield and advise them of the issues, they are replacing the unit. The unit is 25 years old and located in the kitchen. Tech recommended to replace the unit."

We serviced a

LG WASHER

Model WM3900HBA

Near Dayton, OH 45458

Sam

Job Details: 09/22/2021

Inspected the unit and found the door boot with a large amount of gunk buildup on it and water pooling at the bottom of the door boot. Cleared drain lines in the door boot and cleaned door boot as best as possible. Made adjustments to the door and boot to allow it to close more secure. I advise the customer they need to use cleaning tablets on a regular basis to help prevent mold buildup inside the unit and if possible to keep the door open.

We serviced a

AMANA REFRIGERATOR

Model AS12575GRB

Near Dayton, OH 45459

Sam

Job Details: 09/22/2021

Inspected unit and found icemaker not functioning. Installed new icemaker and ran test cycle. Unit filled with water. Advised the customer can take up to 48 hours before it starts producing ice on a regular basis. All checks OK

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT314TFDB00

Near Bellbrook, OH 45305

Sam

Job Details: 09/22/2021

Replaced parts, checks okay.

We serviced a

LG WASHER

Model WT1101CW

Near Dayton, OH 45440

Sam

Job Details: 09/22/2021

Inspected the unit and found a large amount detergent build up underneath the wash plate. Showed this to the customer and advised them they need to run cleaning tablets through the unit every 2 to 3 weeks. All other checks OK

We serviced a

MAYTAG DRYER

Model MED8630HW2

Near Dayton, OH 45420

Sam

Job Details: 09/22/2021

Inspected unit and found the heat temperature set on normal. Recalibrated it back to high temperature and cleared off moisture sensor bars. Provided information to the customer. The unit is heating properly without any issues.

We serviced a

KITCHEN AID REFRIGERATOR

Model KRFF707ESS01

Near Dayton, OH 45458

Kevin

Job Details: 09/22/2021

Wiring shorting out in the cabinet. Non repairable causing the ice maker and water valve to intermittently run water to the ice maker causing it to leak and not make ice

We serviced a

SAMSUNG MICROWAVE

Model SMH7174BC

Near Beavercreek, OH 45431

Sam

Job Details: 09/22/2021

Inspected the unit and found the fan motor not functioning on low and medium settings and the cavity liner chipped and the paint peeling. Damages from normal wear and tear. The unit is 17 years old and located in the kitchen. The unit is not repairable. called AHS and spoke with Julia and they are replacing the unit.

We serviced a

GE REFRIGERATOR

Model GTS17BBSARWW

Near Dayton, OH 45405

Kevin

Job Details: 09/22/2021

Outlet in kitchen didnt work called Tara to let her know about unit

We serviced a

LG REFRIGERATOR

Model LMXS27626D

Near Greenville, OH 45331

Kevin

Job Details: 09/22/2021

Installed new compressor and recharged unit

We serviced a

WHIRLPOOL ICEMAKER

Model WRF767SDHZ00

Near Troy, OH 45373

Kevin

Job Details: 09/22/2021

Installed new water valve and activated the water valve to ice maker and checks ok

We serviced a

WHIRLPOOL FREEZER

Model EV161NZTQ02

Near Clayton, OH 45315

Kevin

Job Details: 09/22/2021

Defrost timer is only working part of the time, not defrosting .

We serviced a

FRIGIDAIRE RANGE

Model FGGH3047VFA

Near Goshen, OH 45122

Charles

Job Details: 09/22/2021

"Installed parts listed. All checked ok."

We serviced a

FRIGIDAIRE DISHWASHER

Model FDSH450LAF3A

Near Batavia, OH 45103

Charles

Job Details: 09/22/2021

Found knock out in drain wasnt removed. Unit could not drain water out. Removed knock out in disposal and unit was able to drain as designed. All checked ok.

We serviced a

SAMSUNG REFRIGERATOR

Model RFG298HDRS/XAA

Near Monroe, OH 45050

Charles

Job Details: 09/22/2021

Replaced parts, checks okay.

We serviced a

GE WASHER

Model GTW525ACP0WB

Near Morrow, OH 45152

Charles

Job Details: 09/22/2021

Installed parts listed. All checks ok.

We serviced a

WHIRLPOOL FREEZER

Model WRX988SIBM03

Near Mason, OH 45040

Charles

Job Details: 09/22/2021

"Found seal blocked by sealing correctly. Adjusted seal and checked over unit. All checked ok."

We serviced a

SAMSUNG WASHER

Model WF42H5200AF/A2

Near Mason, OH 45040

Charles

Job Details: 09/22/2021

Replaced parts, checks okay.

We serviced a

GE REFRIGERATOR

Model PVD28BYNBFS

Near West Chester Township, OH 45069

Charles

Job Details: 09/22/2021

Adjusted door hinge. All checked ok. Unit operates as designed.

We serviced a

FRIGIDAIRE RANGE

Model FGGH3047VFA

Near Goshen, OH 45122

Charles

Job Details: 09/22/2021

"Installed parts listed. All checked ok. Installed parts."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHD2368TF5

Near Loveland, OH 45140

Charles

Job Details: 09/22/2021

"Installed all parts listed. Checked ok."

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Pleasant Hill, OH 45359

Amber

Job Details: 09/22/2021

Inspected customer vent for good airflow. Found them clean not a lot of lint. Ran test cycle heating element kicked on and off properly. Checked the back for lint buildup. Changed the cut off thermostat.; used 1 279816 (FUSE) from stock

We serviced a

SAMSUNG REFRIGERATOR

Model RF260BEAESG/AA

Near Bradford, OH 45308

Amber

Job Details: 09/22/2021

Inspected unit and found no frost pattern on the fridge evaporator. Customer stated there was corrosion on the copper line coming from the compressor. Waiting for Lowes dispatch.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFSS2614QE4A

Near Ansonia, OH 45303

Amber

Job Details: 09/22/2021

Inspected unit and found large cracks on the inner liner of the freezer on both sides. Found flapper for the ice dispenser had broken off. Also found damper had frozen up causing the fridge not to cool. Informed customer that the cracks in the liner were letting in moisture and was not repairable. Control board is not working properly. Customer stated there was work being done to the transformer outside their home and had a power surge. Customer declined future repairs.

We serviced a

FRIGIDAIRE RANGE

Model n/a

Near Greenville, OH 45331

Amber

Job Details: 09/22/2021

Inspected unit and found broil element cycling on but not the bake element. Tested continuity and got OL. Changed bake element. All checks ok. ; used 1 316075103 (BAKE ELEMENT) from stock

We serviced a

WHIRLPOOL WASHER

Model MISSING TAG 9/20/21

Near Xenia, OH 45385

Tim

Job Details: 09/22/2021

Checked unit over found that the unit was throwing an error code for a motor control issue and the unit was extremely loud when spun by hand. Unit needs new motor control and complete tub assembly. No model and serial could be located tag was missing. Pictures are attached; rqstng P&A on 1 ##### (Motor control) and 1 #### (Tub assembly)

We serviced a

WHIRLPOOL WALL OVEN

Model RBS275PDB16

Near Troy, OH 45373

Shawn H

Job Details: 09/22/2021

Customer states that inner glass is broken and they're not sure if self clean functions work. No signs of impact to inner glass. Thermal cracked from age. Self clean feature does work. Advised customer not to use though. Unit is 20 years old and self clean may cause issues and failures. Unit needs door glass. ; ordrng 1 4449253 (Inner glass) and 1 4449257 (Middle glass) and 1 8300973 (Outer glass)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF550SAHB

Near Vandalia, OH 45377

Shawn H

Job Details: 09/22/2021

Unit needs main control. Customer stated that unit had flashing lights under control when running. This is a heat error. Heater has been replaced and is not shorted. Unit needs control.; ordrng 1 W11230457 (Control)

We serviced a

LG WASHER

Model WT1701CW

Near Vandalia, OH 45377

Shawn H

Job Details: 09/22/2021

Customer states unit is making a noise and wont spin. Noise is coming from rotor/stator. Inspected rotor/stator and found clutch pieces broken and dragging. Nothing causing bind up of transmission. Unit needs clutch assembly and coupler. ; ordrng 1 MCJ61861201 (Coupler) and 1 ACP72929002 (Coupling assembly)

We serviced a

KITCHEN AID DISHWASHER

Model KUDP01FLSS5

Near Bellbrook, OH 45305

Sam

Job Details: 09/22/2021

Inspected the unit and found the fill valve not closing properly and allowing a small amount of water to leak into the unit. Provided estimate for repair the customer approved. Ordering parts.; ordrng 1 WP8531669 (Valve)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW05

Near Washington Township, OH 45459

Sam

Job Details: 09/22/2021

Inspected the unit and found the icemaker mold filled with ice and not harvesting. Ordering parts.; ordrng 1 W11284458 (Icemaker)

We serviced a

GE REFRIGERATOR

Model GFD28GMLCES

Near Troy, OH 45373

Kevin

Job Details: 09/22/2021

Not getting water to the ice maker ; ordrng 1 WR57X10098 (Water valve)

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HMEDBSR/AA

Near Tipp City, OH 45371

Kevin

Job Details: 09/22/2021

Ice maker not cycling ; ordrng 1 Da97-15217d (Imk)

We serviced a

WHIRLPOOL DISHWASHER

Model DU940QWDZ6

Near Moraine, OH 45439

Sam

Job Details: 09/22/2021

"Inspected unit and found the control board not responding and the motor not starting. The unit is 23 years old, located in the kitchen, tech recommends the unit to be replaced. ; rqstng P&A on 1 3374501(nla) (Dual motor) and 1 WP8531292(nla) (Control) and 1 675813 (Fuse) and 1 W10428023(nla) (Motor)"

We serviced a

LG RANGE

Model LRG3194ST/00

Near Arcanum, OH 45304

Amber

Job Details: 09/22/2021

"Inspected unit and found broil element misaligned and not allowing the gas to flow through it properly. When broil element turned on, large flames shoot out due to the gas not flowing properly. Ordering broil element assembly, orifice, and igniter. ; rqstng P&A on 1 ABF72989701 (Broil assembly) and 1 MEG61851202 (Orifice holder) and 1 MFV61841409 (Nozzle)"

We serviced a

FRIGIDAIRE RANGE

Model FGEF3059TF

Near Piqua, OH 45356

Amber

Job Details: 09/22/2021

Inspected unit and found oven not getting up to correct temp. Customer stated she constantly had undercooked food and had to cook it a lot longer. When using my temp probe it was under about 20 and didnt cycle on as often as it should to preheat. Customer also stated they had issues with the burners coming on at all. When tested all burners came on and got hot. Ordering control and temp probe. ; rqstng P&A on 1 5304509229 (Control board) and 1 316490000 (Temp sensor)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHB2866PF4

Near Troy, OH 45373

Kevin

Job Details: 09/22/2021

Dispenser lever is broken and needs to order new module; ordrng 1 242270102 (Disp module)

We serviced a

ELECTROLUX REFRIGERATOR

Model n/a

Near Greenville, OH 45331

Amber

Job Details: 09/22/2021

Inspected unit and found when plugged in the compressor not trying to kick on or run. Found the fans running properly. Informed customer it was a sealed system issue and it was not recommended he repair with the age of the unit. Customer requested sealed system repair estimate.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHS2311LWQA

Near Greenville, OH 45331

Amber

Job Details: 09/22/2021

Replaced parts, checks okay.

We serviced a

BOSCH DISHWASHER

Model SHE3ARF2UC/21

Near Dayton, OH 45403

Tim

Job Details: 09/20/2021

"Cleared out drain pump. Removed garbage disposal plug. Tested checks ok"

We serviced a

FRIGIDAIRE DISHWASHER

Model FDPC4221AW0A

Near Dayton, OH 45432

Tim

Job Details: 09/20/2021

"Checked unit over found tub warped tried installing new door seal, spray arm and lower seal. Still leaking. No repair. File#84833167; used 1 154827601, 1 809006501 (DOOR GASKET), and 1 5304517203 (Sprayer) from stock"

We serviced a

SAMSUNG DRYER

Model DVE45T6200W/A3

Near Dayton, OH 45431

Tim

Job Details: 09/20/2021

Replaced idler. Unit checks OK; used 1 DC93-00634 () from stock

We serviced a

LG DISHWASHER

Model LDFN4542S

Near Beavercreek, OH 45431

Tim

Job Details: 09/20/2021

Checked unit over found that the unit was draining but extremely slow check drain pump and drain pump was clear. Pulled dishwasher out and found that when the dishwasher was installed they twisted and caused a drain hose to collapse. Unit needs a new drain hose this is not a manufacturer defect so it will not be covered by LG.

We serviced a

LG RANGE

Model LRE3061BD/00

Near Beavercreek, OH 45434

Tim

Job Details: 09/20/2021

Checked unit over found that the unit wasnt holding temp. Freed up fan and reset control and tested. Checks ok

We serviced a

SAMSUNG RANGE

Model NE58K9430SS/AA

Near Beavercreek, OH 45430

Tim

Job Details: 09/20/2021

Checked unit over found the power cord was partially unplugged. Plugged power cord back in and tested checks ok

We serviced a

SPEED QUEEN DRYER

Model ADE4BRGS175TW01

Near Dayton, OH 45431

Tim

Job Details: 09/20/2021

Replaced rollers and drum. Checks ok

We serviced a

BOSCH REFRIGERATOR

Model B36CT80SNS/03

Near Bellbrook, OH 45305

Tim

Job Details: 09/20/2021

Replaced icemaker and told customer to give it 24 hrs to make ice. Checks ok

We serviced a

KENMORE RANGE

Model 790.953548

Near Dayton, OH 45410

Tim

Job Details: 09/20/2021

Replaced bake element and repaired burnt wires. Checks ok

We serviced a

BOSCH DISHWASHER

Model SHE3ARF6UC/22

Near Dayton, OH 45410

Tim

Job Details: 09/20/2021

Needs new motor. No repair due to cost.

We serviced a

KENMORE DRYER

Model 110.6991299

Near Dayton, OH 45410

Tim

Job Details: 09/20/2021

Replaced thermal fuse and high limit thermostat. Tested unit checks OK customer had found blockage in vent after unit had blown.

We serviced a

KITCHEN AID DISHWASHER

Model KDTM354DSS4

Near Dayton, OH 45409

Tim

Job Details: 09/20/2021

Checked unit over found that the unit was shutting down in mid cycle and wouldnt complete a cycle found two error codes. One for not reaching correct water temperature and the other for a wash motor over heating. Unit needs new wash motor and control due to both being shorted out from normal wear and tear. No repair yet

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT314TFDW00

Near Dayton, OH 45406

Tim

Job Details: 09/20/2021

Replaced shorted fan motor and cleared ice out of drain. Checks ok

We serviced a

KENMORE DRYER

Model 110.630521

Near Dayton, OH 45419

Tim

Job Details: 09/20/2021

Checked unit over found that the unit was coming on by itself. Tested unit and relay for control board is sticking. Board isnt available anymore.

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD2418US3A

Near Dayton, OH 45429

Tim

Job Details: 09/20/2021

Checked unit over found dispenser leaking. Found missing screw for dispenser. Reinstalled dispenser correctly. Checks ok

We serviced a

SAMSUNG WASHER

Model WA40J3000AW/A2

Near Franklin, OH 45005

Steve G

Job Details: 09/20/2021

Unit is loud in agitation. Customer needs gearcase. Customer is not going to repair.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGHX2636TF9

Near Franklin, OH 45005

Steve G

Job Details: 09/20/2021

Install new icemaker cycled and checks OK

We serviced a

FRIGIDAIRE DISHWASHER

Model LFID2426TF5A

Near Vandalia, OH 45377

Shawn H

Job Details: 09/20/2021

Customer states that unit isnt washing. Soap is sitting in the bottom. Nothing in sump blocking the pump. Found water supply shut off to dishwasher. Turned on and ran to test. Unit is operating as it should. Unit isnt level and door is dragging the cabinet. Leveled unit and adjusted door. All ok.

We serviced a

FRIGIDAIRE RANGE

Model FGF355ECB

Near Dayton, OH 45414

Shawn H

Job Details: 09/20/2021

Customer stated that bake burner wont ignite. Ignitor isnt glowing. Voltage from control is good. Ignitor is bad. Replaced ignitor and ran to test. Unit is heating as it should. All ok. ; used 1 5303935066 (Ignitor) from stock

We serviced a

FRIGIDAIRE RANGE

Model FEFL79HQB

Near Brookville, OH 45309

Shawn H

Job Details: 09/20/2021

Installed new control and ran to test. Unit is heating as it should. All ok.

We serviced a

GE RANGE

Model JB645DK6WW

Near Eaton, OH 45320

Shawn H

Job Details: 09/20/2021

Installed new top. All burners operate as they should and customer is satisfied with top.

We serviced a

KITCHEN AID DISHWASHER

Model KUDW03CTBL0

Near Eaton, OH 45320

Shawn H

Job Details: 09/20/2021

Installed new dispenser and ran to test. All ok. Dispenser is opening as it should. Cables are noisy again. Quoted cable kit and customer does not wish to repair at this time. No frayed cables or broken wheels. Just noisy from age.

We serviced a

GE DISHWASHER

Model GDT695SSJ0SS

Near Dayton, OH 45429

Sam

Job Details: 09/20/2021

Replaced parts, checks okay.

We serviced a

GENERAL ELECTRIC DRYER - ELECTRIC

Model GTD84ECPN1DG

Near Dayton, OH 45459

Sam

Job Details: 09/20/2021

Inspected unit and found the heater wiring harness defective and damaged along with the bearing guides rubbing. Customer approved repair. Removed the wire harness and reran the wire harness to prevent strain on the heater harness. Clipped wire harness connector and installed new connector. Reattached to heater. Made adjustments to element fins to keep them from touching. Made adjustments to the bearing glides. Reassembled the unit and ran a test cycle. Secured the vent line on the back of the unit. All checks ok.

We serviced a

WHIRLPOOL RANGE

Model WFE550S0HZ1

Near Miamisburg, OH 45342

Shawn H

Job Details: 09/20/2021

Installed new cord for customer. ; used 1 RC4-50-4 (Range cord) from stock

We serviced a

WHIRLPOOL DRYER

Model WED9500TW2

Near Dayton, OH 45458

Sam

Job Details: 09/20/2021

Inspected unit and found the idler pulley damaged and locking up along with the support wheels. Installed new idler pulley and cleaned support wheels. All checks OK; used 1 W10837240 (BRACKET) from stock

We serviced a

GE REFRIGERATOR

Model GFE28GMKES

Near Sugarcreek Township, OH 45440

Sam

Job Details: 09/20/2021

"Inspected the unit and found the fresh food section fan shorting out and causing the fans to stop running. Installed new fan, all checks OK."

We serviced a

LG DISHWASHER

Model LDFN4542D

Near Dayton, OH 45458

Sam

Job Details: 09/20/2021

"Found the sink drain clogged and water backing up into the dishwasher. One way valve is working but can occasionally get clogged and let water back in. Drained out the unit, all checks ok."

We serviced a

BOSCH DISHWASHER

Model SHPM78Z55N/01

Near Dayton, OH 45459

Sam

Job Details: 09/20/2021

Inspected the unit and found add salt/ rinse aid displayed on the UI. Reset the control board and it was still displayed. This model does not have a salt reservoir and this should not be displayed. The unit had displayed this since it was installed. The unit was purchased from online and not a certified retailer with Bosch. Advised the customer we would recommend to replace the control board. Contacting techline on Monday.

We serviced a

LG DISHWASHER

Model LDT5678ST

Near Bellbrook, OH 45305

Sam

Job Details: 09/20/2021

Inspected the unit and found the door latch assembly not consistently latching in the unit beeping. Made adjustments to the top of the basket and advised the customer that I recommended to replace the door latch. Customer declined repair at the time and if the issue continues to happen they will need to replace the latch assembly. All checks OK

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRS26R4CW1

Near New Carlisle, OH 45344

Kevin

Job Details: 09/20/2021

Unit non repairable .

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFSS2612TP5

Near Dayton, OH 45414

Kevin

Job Details: 09/20/2021

Installed ice maker and hinge risers and lubricated the hinges and checks ok

We serviced a

KITCHENAID REFRIGERATOR

Model KSRG25FKSS16

Near Vandalia, OH 45377

Kevin

Job Details: 09/20/2021

Installed door , checks okay

We serviced a

KENMORE REFRIGERATOR

Model 253.7882201

Near Dayton, OH 45414

Kevin

Job Details: 09/20/2021

Installed drain ferrule and sealed around air tower; used 1 A04520001 (Drain ferrule) from stock

We serviced a

SAMSUNG REFRIGERATOR

Model RF263BEAESR/AA

Near Dayton, OH 45415

Kevin

Job Details: 09/20/2021

Ice maker not advancing properly installed new ice maker; used 1 Da97-15217d (Imk) from stock

We serviced a

AMANA REFRIGERATOR

Model SX25NW

Near Dayton, OH 45429

Kevin

Job Details: 09/20/2021

Unit has a refrigerant leak and not economical to repair

We serviced a

SAMSUNG REFRIGERATOR

Model RFG297ABWP/XAA

Near Xenia, OH 45385

Kevin

Job Details: 09/20/2021

Unit has sealed system leak no frost on freezer evaporator coil, not economical to repair 10+ yrs old

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HFEDTSR/AA

Near Dayton, OH 45429

Kevin

Job Details: 09/20/2021

Ice maker not advancing properly need to install new ice maker; used 1 Da97-15217d (Imk) from stock

We serviced a

KITCHEN AID REFRIGERATOR

Model KFIS20XVMS10

Near Greenville, OH 45331

Amber

Job Details: 09/20/2021

Installed new control. Customer had found display panel online. Installed it as well. Programmed control. Informed customer it would take 24-48 hours before getting consistent temps. Advised him not to put anything temp sensitive in the fridge or freezer for a few days. All checks ok.

We serviced a

GE RANGE

Model PTD9000SN1SS

Near Mason, OH 45040

Charles

Job Details: 09/20/2021

Customer used self clean for top oven. Afterwards was left with white residue looking stains on unit. Customer said all they did was use self clean from buttons on control. Documenting and took pictures. Calling GE tech line. Case # 06584197Non repairable. Advised Customer.

We serviced a

LG WASHER

Model WT1101CW

Near Loveland, OH 45140

Charles

Job Details: 09/20/2021

Ran unit several times. Filled with water. Drained spin. No signs of any leaks. Advised customer to monitor.

We serviced a

SPEED QUEEN DRYER

Model ADE4BRGS175TW01

Near West Milton, OH 45383

Amber

Job Details: 09/20/2021

Installed new parts. All checks ok. Informed customer she may notice a smell coming from the heating element the first few loads.

We serviced a

FRIGIDAIRE DRYER

Model GLER341AS2

Near Greenville, OH 45331

Amber

Job Details: 09/20/2021

"Inspected unit and found heating element coil completely broken in two. Gave estimate and was approved. Replaced heating element. When unit plugged back in it automatically shorted. Upon further inspection found three wires unplugged from the timer touching the back panel as well as the timer itself. When plugged back in, all checks OK."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHT1824US

Near Dayton, OH 45429

Tim

Job Details: 09/20/2021

Checked unit over found that the unit had a cracked condenser fan. We are ordering a new condenser fan. When we reschedule this the customer is going to leave out the keys so she does not need to be home; ordrng 1 5304520270 (Condenser pan)

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Dayton, OH 45414

Shawn H

Job Details: 09/20/2021

Customer states that unit is squealing and handle broke. Squeal is from a locked up roller. Cleared rollers of lint and lubricated. No more noise. Unit needs door handle. ; ordrng 1 W10861225 (Handle)

We serviced a

WHIRLPOOL WASHER

Model WTW4815EW1

Near Dayton, OH 45414

Shawn H

Job Details: 09/20/2021

"Customer states that unit makes a clicking noise in the cycle. Checked unit for error codes. F2E1 stuck button, F0E2 oversuds, errors present. Ran to test for noise. Noise is something under the basket rubbing in spin. Tech cannot remove agitator to remove basket. Would need to break agitator to remove. ; ordrng 1 63235 (Agitator)"

We serviced a

GE REFRIGERATOR

Model GFE29HGDIWW

Near Tipp City, OH 45371

Shawn H

Job Details: 09/20/2021

Customer states that water wont stop dispensing unless control is locked and paddle is broken. Inspect dispenser and found micro switch shorted closed causing valve to stay on. Paddle tabs that lock it in are broke. Unit needs dispenser paddle with switch. Please mail out receipt. ; ordrng 1 WR17X13140 (Dispenser paddle)

We serviced a

SAMSUNG WASHER

Model WA456DRHDWR/AA 01

Near Middletown, OH 45042

Steve G

Job Details: 09/20/2021

Unit will not spin out. ; ordrng 1 DC90-09448A (Gearcase assy with stator/rotor) and 1 DC97-16967A (Outer tub) and 1 DC97-16350E (Dampers)

We serviced a

KITCHEN AID REFRIGERATOR

Model KRSC503EBS00

Near Centerville, OH 45458

Sam

Job Details: 09/20/2021

"Inspected the unit and found ice buildup on the fresh food section evaporator cover. Ran a diagnostics test and found the freshfood fan activating without any issues. Checked the thermistors. Followed the service bulletin provided by whirlpool and checked for proper door and gasket closure, fan, evaporator cover sealed, proper placement of thermistor and the evaporator insulation has been replaced. Service Bulletin advises to replace the UI if all other checks do not resolve the issue. Called techline and asked questions as to how replacing the UI would fix the issue and why it is happening in the first place. provided estimate and it was approved. ; ordrng 1 W11509095 (UI)"

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HFEDTSR/AA

Near Waynesville, OH 45068

Sam

Job Details: 09/20/2021

Inspected the unit and found ice buildup around the fresh food section icemaker and the freezer icemaker not cycling. Ordering parts; rqstng P&A on 1 11111 (Sealant) and 1 222222 (Icemaker upgrade kit (freshfood section)) and 1 3333 (Freezer icemaker) and 1 4444 (Water valve assembly for ice makers.)

We serviced a

KITCHEN AID REFRIGERATOR

Model KRFC704FBS03

Near Waynesville, OH 45068

Sam

Job Details: 09/20/2021

Inspected the unit and found the fan not running in the fresh food section ordering evaporator cover with fan and air tower. I advised the customer they will need to defrost the unit with the doors open 24 hours before the unit can be repaired.; ordrng 1 W11259417 (Air tower) and 1 W11395558 (Evap cover and fan) and 1 11111 (Sealant)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFTR1835VF

Near Maineville, OH 45039

Charles

Job Details: 09/20/2021

Replaced parts, checks okay.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGHD2369TF8

Near Milford, OH 45150

Charles

Job Details: 09/20/2021

Light switch stuck. Ordering for repair. ; ordrng 2 241835505 (Switch)s

We serviced a

WHIRLPOOL DISHWASHER

Model GU2400XTPB1

Near Bellbrook, OH 45305

Sam

Job Details: 09/20/2021

"Inspected unit and found several severe issues. Found both the upper and lower racks damaged and not opening closing properly. Found the control panel button is not responding consistently, found the drain pump with low water flow and part of the impeller blade broke. Found the wash motor with low water flow, this is an indicator the motor is going out. The soap dispenser would not stay closed. The unit is 17 years old and located in the kitchen. Called homebuyers warranty."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF760SADB

Near Englewood, OH 45322

Amber

Job Details: 09/20/2021

"Inspected unit and found wash motor not pumping water through the spray arms like it should. Also found heating element not kicking on. Ordering heating element, wash motor, grommet, hose, and control board. ; rqstng P&A on 1 W10703867 (Heating element) and 1 W10538166 (Grommet) and 1 W10445975 (Hose and clamps) and 1 W11032770 (Wash motor) and 1 W10854220 (Control board)"

We serviced a

SAMSUNG DRYER

Model DV42H5000EW/A3

Near Beckett Ridge, OH 45069

Charles

Job Details: 09/20/2021

Installed part listed.; ordrng 1 DE486A (Element)

We serviced a

SAMSUNG WASHER

Model WA50R5200AW/US

Near West Chester Township, OH 45069

Charles

Job Details: 09/20/2021

Cracked top and intermittent control.; rqstng P&A on 1 DC97-21530G (Control) and 1 DC97-21537E (Top)

We serviced a

GE WALL OVEN

Model JTS5000SN1SS

Near Greenville, OH 45331

Amber

Job Details: 09/20/2021

Inspected unit and found when unit was turned on there was a grinding/clicking noise coming from the lid latch. When I tried to open the door it was still locked. I got in from the top and watched the lid latch as it was running. Latch was not moving thus not opening the door. Ordering lid latch ; rqstng P&A on 1 WB10X28391 (Lid latch)

We serviced a

ELECTROLUX WASHER

Model EIFLS60LT1

Near Brookville, OH 45309

Amber

Job Details: 09/20/2021

Inspected unit and found drain pump weak and not wanting to drain water properly allowing clothes to still be soaking wet when getting them out of the washer. Ordering drain pump. ; rqstng P&A on 1 137240800 (Drain pump)

We serviced a

MAYTAG WASHER

Model MVWB855DC3

Near Dayton, OH 45414

Tim

Job Details: 09/17/2021

Replaced parts listed checks ok