Near Dayton, OH 45420
Steve
Job Details: 09/26/2019
MICROWAVE SAMSUNG MC12J8035CT Unit won’t heat. Mag tube is sparking; ordrng 1 OMG75(20)ESGN (MAGTUBE)
Near Bellefontaine, OH 43311
Steve
Job Details: 09/26/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 Icemaker is overfilling with water and FF evap is frosted over. Need updated UI control and evap fan with sensor.; ordrng 1 W11087438 (motor-evap) and 1 W11330971 (CONTROL)
Near Springfield, OH 45502
Steve
Job Details: 09/26/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Austin @ whirlpool techline. No additional parts to correct issue. Installed part is correct along with installation Jason @ Lowe’s updated file and putting work order in for review.
Near Dayton, OH 45424
Steve
Job Details: 09/26/2019
REFRIGERATOR SAMSUNG RF4287HARS/XAA Unit is not cooling and icemaker not working. Found unit was turned off at the display board.
Near Huber Heights, OH 45424
Steve
Job Details: 09/26/2019
REFRIGERATOR SAMSUNG RF220NCTASR/AA "unit is cooling properly. Checked all fans and motor, blend door and no errors comp running good.Flipper assembly 168 plus tax If repaired"
Near Dayton, OH 45424
Steve
Job Details: 09/26/2019
DRYER SAMSUNG DV40J3000EW/A2 Not heating. Found bad heater. Installed heater. Unit heating properly. Att..... vent is clogged left hose undone; used 1 DC97-14486A (ELEMENT) from stock
Near Springfield, OH 45502
Steve
Job Details: 09/26/2019
REFRIGERATOR FRIGIDAIRE FFSS2615TS2 Unit leaking water underneath refrigerator from icemaker fill tube. Faulty seal on water valve to icemaker water line. Replaced water valve checked for leaks and no signs of any water. ; used 1 242252702 (VALVE) from stock
Near New Carlisle, OH 45344
Steve
Job Details: 09/26/2019
RANGE HOOD UNKNOWN DKI001MX Arietta made by Elica. Can not access blower without removing panels which have been encased in drywall in the ceiling. Called AHS spoke to Zach and informed him of the installation of the unit. He transferred the called to venting specialized company 107zcwl Zach
Near Mason, OH 45040
Steve G
Job Details: 09/26/2019
COOKTOP JENN-AIR CVGX2423B Customer states that when they turn on a burner all of the igniters will continue to click. ; rqstng P&A on 1 71001383 (SWITCHES WITH HARNESS) and 1 WPWPW10475147.NLA (SPARK MODULE )
Near Beckett Ridge, OH 45069
Steve G
Job Details: 09/26/2019
RANGE SAMSUNG NE59J342SS/AA Customer states that the buttons wont work sometimes. :Tech did cycled the unit several times and it did start up each. Each button did work. Customer has water streaks between the glass door. Tech advised the customer that the cleaning of the glass is not a covered item. Did give the customer verbal est of 175.00 to
Near Dayton, OH 45458
Steve G
Job Details: 09/26/2019
WASHER SAMSUNG WA48H7400AW/A2 Customer states that the unit will not start after touching the start/pause button. Advised customers mother in law that the unit will need main board and control board. Did explain to her that the boards do communicate with each other. Unit is 5/6 years old. Customer going to think about repair. Did advise them that the service call is good for 30 days. If customer wants repair to call the office and order parts so the tech will have parts on return.
Near Huntsville, OH 43324
Steve
Job Details: 09/26/2019
REFRIGERATOR HAIER HA10TG31SS "Unit has recall on start device,harness and capacitor. Unit was not cooling. Unit was unplugged upon arrival installed service kit that was shipped to customer. Unit started up. Comp and fans are running. If call comes back this unit has a SS issue and cannot be repaired. R600A flammable refrigerant"
Near Quincy, OH 43343
Steve
Job Details: 09/26/2019
WASHER HOTPOINT HTW200ASK00WW Unit will not run. Found shredded drive belt. Installed new drive belt. Changed belt. Unit checks out ok; used 1 WH01X24697 (DRIVE BELT) from stock
Near Troy, OH 45373
Steve
Job Details: 09/26/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Install parts list the refrigerator is cooling properly
Near Troy, OH 45373
Steve
Job Details: 09/26/2019
REFRIGERATOR FRIGIDAIRE LFSS2612TF0 Installed all parts listed refrigerator is cooling OK
Near Franklin, OH 45005
Steve G
Job Details: 09/26/2019
REFRIGERATOR SAMSUNG RF220NCTASG/AA 01 Unit is not going into defrost mode. Custom has to shut off the unit several times. ; ordrng 1 DA92-00426A (MAIN BOARD) and 1 DA97-13192A (FREEZER EVAP MOTOR ASSY)
Near Dayton, OH 45458
Steve G
Job Details: 09/26/2019
REFRIGERATOR SAMSUNG RS265TDBP/XAA "Customer states that the unit is not cooling. Found that the unit is not going into defrost. Customer has to shut down 2 days prior to coming back out. Unit is on the kitchen, 8-10 years old; rqstng P&A on 1 1111 (;EVAP MOTOR WITH COVER REFRIGERATOR SECTION), ordrng 1 2222 (HEATER REFRIGERATOR SECTION), rqstng P&A on 1 3333 (MAIN BOARD)"
Near Centerville, OH 45458
Steve G
Job Details: 09/26/2019
ELECTRIC RANGE FRIGIDAIRE FFEF3054TSH "Customer states that the unit is not baking. Found the bake element had a hold in the element. Installed new element. Cycled ; ordrd 1 316075103 (element,bake) and 1 316419145 (OVERLAY) and 1 5304508925 (CLOCK)"
Near Xenia, OH 45385
Steve
Job Details: 09/26/2019
REFRIGERATOR FRIGIDAIRE FFTR1814TW9 Installed new compressor unit with relay kit. Fridge is cooling properly
Near Centerville, OH 45459
Steve G
Job Details: 09/26/2019
REFRIGERATOR WHIRLPOOL ET18JKYSN05 Customer states that the unit is not cooling. Found that the unit has a restriction. ;Unit is 30 years old in the kitchen. Unit is not repairable. Unit has R12; rqstng P&A on 1 R121111 (FREON)
Near West Liberty, OH 43357
Steve
Job Details: 09/26/2019
MICROWAVE WHIRLPOOL WMH76719CE-2 Microwave is not started. Just clicks. Found loose wire on monitor switch. Tightened wiring. Unit operating properly
Near Middletown, OH 45042
Steve G
Job Details: 09/26/2019
WASHER MAYTAG MVWX655DW1 Customer states that the unit is not washing . Found oil from the gearcase all over ; rqstng P&A on 1 W10006354 (SPLUCH ASSY) and 1 WPW10913953 (ACTUATOR) and 1 WPW11035751 (GEARCASE) and 1 WPW11239857 (BELT)
Near Springboro, OH 45066
Steve G
Job Details: 09/26/2019
MICROWAVE THERMADOR 16-11-157 Spoke to Gary at Techline explain to him all the test that we have done to the unit and put in the trim kit on somehow is restricting the flow to keep the mag tube call Techline did I have any suggestions at all; saved tckt
Near Piqua, OH 45356
Steve
Job Details: 09/26/2019
DRYER SAMSUNG DV48H7400EW/A2 Unit not heating. Found open thermal fuse and burnt wiring. Repaired wiring and replaced fuse. Unit heating properly.; used 1 DC96-00887C (BRACKET) from stock
Near Tipp City, OH 45371
Steve
Job Details: 09/26/2019
REFRIGERATOR WHIRLPOOL KFXS25RYMS4 Unit leaking water from freezer. Found frozen drain tube. Pulled fridge out cleared duck bill and cleaned drain.
Near Fairborn, OH 45324
Steve
Job Details: 09/26/2019
REFRIGERATOR WHIRLPOOL WRT511SZDM00 Evap drain line frozen over. Removed and cleaned duck bill and thawed freezer drain. Unit operating ok.5 yrs old in kitchen
Near Urbana, OH 43078
Steve
Job Details: 09/26/2019
DRYER HOTPOINT HTX24EASK0WS Dryer will not start. Found faulty door switch. Replaced door switch. Unit operating ok.; used 1 WE10X23879 (SWITCH) from stock
Near Springfield, OH 45502
Steve
Job Details: 09/26/2019
REFRIGERATOR KENMORE 596.628242 "Unit is not defrosting. Found open heater circuit, def timer checks ok. Installed new defrost heater and bimetallic. Unit is operating ok."
Near Beckett Ridge, OH 45069
Steve G
Job Details: 09/26/2019
MICROWAVE GE JVM7195SK3SS Installed new capacitor diode and mag tube cycled unit several times test OK
Near Dayton, OH 45459
Steve G
Job Details: 09/26/2019
RANGE KITCHENAID KFEG500EBS3 Found that the clip for the oven gasket was not attached and tore the gasket. ; ordrd 1 WOW10162385 (SEAL)
Near Mason, OH 45040
Steve G
Job Details: 09/26/2019
WASHER GE GTW680BSJ6WS Installed new recirculating hose cycle test OK
Near Springboro, OH 45066
Steve G
Job Details: 09/26/2019
MICROWAVE THERMADOR 16-11-157 Jeff techline; schdld next appmnt for 9/24 TUE !
Near Dayton, OH 45459
Steve G
Job Details: 09/26/2019
RANGE - ELECTRIC SAMSUNG NE58F9500SS/AA "Customers glass top is crack, customer wants replaced and was given an est. Customer did pay for service call and part. ; ordrng 1 DG94-00889B (BLACK GLASS TOP)"
Near Springboro, OH 45066
Steve G
Job Details: 09/26/2019
RANGE JENN-AIR CVEX4100B Found that the knobs where on backwards. Old homeowner had forced them on. Tech was able to remove them and put them in the right position. Test.
Near Dayton, OH 45459
Steve G
Job Details: 09/26/2019
RANGE KITCHENAID KFEG500EBS3 Found that the clip for the oven gasket was not attached and tore the gasket. ; ordrd 1 WOW10162385 (SEAL)
Near Springboro, OH 45066
Steve G
Job Details: 09/26/2019
WASHER AMANA LW8303L2 Install new drain pump check OK
Near Miamisburg, OH 45342
Steve G
Job Details: 09/26/2019
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA 06 Customer states that the unit is not making ice. Thawed out and installed new ice maker kit and clips assy. Sealed up the entire ice room. Did remove the evap cover in the refrigerator section and move over temp sensor. Cycled. Test ok; pckd up 1 DA82-02367A (CLIPS) and 1 DA97-15217D (ICE MAKER)
Near Centerville, OH 45458
Steve G
Job Details: 09/26/2019
ELECTRIC RANGE FRIGIDAIRE FFEF3054TSH Notice that bake element burned in half install new bake element cycled unit found that the main board was out as well install new main board and overlay cycled unit test OK
Near Dayton, OH 45458
Steve G
Job Details: 09/26/2019
DISHWASHER BOSCH SHU9915UC/U12 Customer states that the unit is not draining. Found that the garbage disposal knock out was not taken out when dishwasher drain line was installed. Tech took out plug. Also cycled the unit several times and check unit out.
Near Dayton, OH 45458
Steve G
Job Details: 09/26/2019
LAUNDRY CENTER GE GUD27ESSJ0WW Techline ;GaryAfter speaking with techline and he adv replace the motor I adv him that it has already been done. The states check neutral line or you have a broken wire harness. Reroute the neutral wire and ground. Ran the unit.
Near Springboro, OH 45066
Steve G
Job Details: 09/26/2019
DISHWASHER LG LDF5545ST Customer states that the unit starts flashing and stops. He called LG and they drop ship out a console. Tech installed part that was drop ship to customer. Did turn on to ;power.
Near Farmersville, OH 45325
Shawn H
Job Details: 09/26/2019
OVEN KENMORE 790.490634 "Checked unit and found run away heat condition for upper oven only. Temp sensor is within spec. 1.084 ohms at room temp. Ran unit in preheat and found broil element on when it shouldn’t be. Unit does not use broil element in preheat. When unit reaches set temp broil element does not shut off. Broil relay for upper oven is shorted closed. Unit will need EOC. ; rqstng P&A on 1 316429800 (board), states that autho needed"
Near Dayton, OH 45419
Shawn H
Job Details: 09/26/2019
DRYER SAMSUNG DV45H7000EW/A2 "Checked unit over; found motor going into thermal overload and shutting down after 8 seconds. Also found idler locked up and belt fraying. Unit needs motor/blower assembly, idler, and belt. ; rqstng P&A on 1 6602-001655 (BELT) and 1 DC93-00101U (MTR BLWR ASSY) and 1 DC96-00882C (IDLER)"
Near Miamisburg, OH 45342
Steve G
Job Details: 09/26/2019
LAUNDRY CENTER GE GUD27ESSMWW Customer states that the unit bangs. Found that one of the support rods had come off the outer tub. Reseated rod. Load test
Near Dayton, OH 45409
Shawn H
Job Details: 09/26/2019
WASHER FRIGIDAIRE n/a "Checked unit and found E23 error code. Drain pump failure code. Ran unit in drain and spin to test. Pump is getting voltage but will not run. Unit needs drain pump, called customer and left voicemail with quote. ; rqstng P&A on 1 137221600 (pump), states that autho needed"
Near Dayton, OH 45459
Steve G
Job Details: 09/26/2019
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Customers unit was not making any ice. Found to have a bad ice maker. Installed new ice maker upgrade and clips. Sealed up the ice room. Cycled. ; pckd up 1 DA82-02367A (CLIPS) and 1 DA97-15217D (ICE MAKER)
Near Dayton, OH 45417
Shawn H
Job Details: 09/26/2019
REFRIGERATOR LG LMXS30776D/02 "Need to order board with updated software and condenser fan. ; rqstng P&A on 1 EAU63103301 (CONDENSER FAN) and 1 EBR78643414 (CNTRL(PW)), states that autho needed"
Near Dayton, OH 45459
Steve G
Job Details: 09/26/2019
DRYER FRIGIDAIRE GLET1041AS2 Customer states that the unit is not drying. Did show the customer that the unit is heating.
Near Beavercreek, OH 45431
Shawn H
Job Details: 09/26/2019
DISHWASHER WHIRLPOOL DU915PWPS0 "Unit is 14 years old. Checked unit and found sump with water in it. Cleared water and ran unit to test. Found motor not changing direction which won’t allow it to drain. Called and left quote on voicemail. ; rqstng P&A on 1 W10428167 (pump&motor), states that autho needed"
Near Centerville, OH 45458
Steve G
Job Details: 09/26/2019
REFRIGERATOR LG LFX28979ST/00 Lower ice maker is not making ice and leaking onto the floor. Removed ice build up from base of the unit. Installed new ice maker assy. Cycled; pckd up 1 AEQ72909602 (ICE MAKER)
Near Beavercreek, OH 45434
Shawn H
Job Details: 09/26/2019
WASHER SAMSUNG WV60M9900AV/A5 "Checked unit and found communication error codes between the upper and lower washer. Also have door error codes but both door locks work fine. Customer states that one of the PCB had been replaced by another service company sent by Samsung in warranty. Could not duplicate concern of breaker tripping. Checked connections at boards and found no loose connections or broken wires. Also found gasket for upper washer lid split. Unit needs main controls, inverter PCB and lid gasket. Inverter is on cabinet page number 21-3.; rqstng P&A on 1 11111111INVERTERPCB (11111INVERTERPCB) and 1 DC92-01989A (MAIN PCB) and 1 DC92-02004D (MAIN PCB(UPPER)) and 1 DC97-20036A (COVER)"
Near Middletown, OH 45005
Steve G
Job Details: 09/26/2019
REFRIGERATOR BO SAMSUNG RF23HCEDBSR/AA 08 Found ice build up around the fan area. Thawed out and installed new sensor. Sealed up around the evap cover and also sealed up around the ice maker room. Cycled. ; pckd up 1 DSA32-10104N (SENSOR)
Near Bellbrook, OH 45305
Shawn H
Job Details: 09/26/2019
DISHWASHER MAYTAG MDB6769PAW0 Checked unit and found power to control but no operation. F9 fuse is shorted open. Touchpad has several cracks and shorted buttons. Unit needs main control and touchpad. Unit is 7 years old and in kitchen. Collected deductible by card.; rqstng P&A on 1 W10475771 (panel-cntl) and 1 W10589069 (cntrl-elec)
Near Dayton, OH 45410
Shawn H
Job Details: 09/26/2019
REFRIGERATOR LG LMX31985ST/01 Removed door to install new hinge and found the hinge sent was for the right door not the left. Unit needs left hinge. ; ordrng 1 AEH36821908 (HINGE CENTER)
Near Dayton, OH 45405
Shawn H
Job Details: 09/26/2019
OVEN JENN-AIR W131B Unit is 25 years old in kitchen. Customer states that unit has been working okay for a little while now. Ran unit in preheat to 400 with no issues. Ran unit again on preheat to 450 with no issues. Ran unit on broil preheat hi with no issues. When cancelling the broil the unit threw a F1 error code. Touchpad shorted. Unit needs clock/ERC. Part is NLA as of 11/08. ; rqstng P&A on 1 7601P214-60 (CLOCK(NLA))
Near West Alexandria, OH 45381
Shawn H
Job Details: 09/26/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Installed all provided parts and ran to test. Freezer evap fan is running and no PO code. All ok.
Near Dayton, OH 45419
Shawn H
Job Details: 09/26/2019
DISHWASHER FRIGIDAIRE LFID2426TF2A "Checked unit nd found intermittent operation from buttons. Touchpad has no loose connections or signs of shorting, unit needs touchpad. ; ordrng 1 5304518467 (SWITCH ASSY.)"
Near Lewisburg, OH 45338
Shawn H
Job Details: 09/26/2019
REFRIGERATOR SAMSUNG RF260BEAESG/AA Installed all provided parts and ran to test. All ok.
Near Dayton, OH 45458
Shawn H
Job Details: 09/26/2019
WASHER LG WT7200CW Customer recorded unit in rinse cycle and rinse nozzle is spraying to the right out of the tub. Nozzle has came loose in top. Removed console and found locating pin for nozzle broken allowing nozzle to rotate. Unit needs rinse nozzle part A157 on top cover parts page. Repositioned nozzle and ran to test for leaks. Unit no longer leaks but still needs nozzle. ; rqstng P&A on 1 111111RINSENOZZLE (RINSE NOZZLE (A157 TOP COVER PAGE))
Near Brookville, OH 45309
Shawn H
Job Details: 09/26/2019
MICROWAVE GE JVM7195SK3SS Installed all provided parts and ran to test. No more noise and unit heats fine.
Near Beavercreek, OH 45431
Shawn H
Job Details: 09/26/2019
MICROWAVE FRIGIDAIRE LFMV1645TF "Upon arrival found unit inop. Checked fuse and fuse is good. Inspected control and found no loose connections. Reassembled and unit powered up. Ran to test and it heats fine. Ran again and unit powered down. Unit needs main control, noise filter, and fuse. ; ordrng 1 5304509451 (FUSE) and 1 5304509452 (NOISE FILTER) and 1 5304509575 (CNTRL PANEL)"
Near Dayton, OH 45424
Shawn H
Job Details: 09/26/2019
DISHWASHER MAYTAG MDB8949SBM0 Installed all provided parts and ran to test. All ok. All functions work as they should.
Near Dayton, OH 45419
Shawn H
Job Details: 09/26/2019
DISHWASHER GE PDF820SSJ0SS Upon arrival found no operation from unit at all. Removed kick plate and checked connections from board to u/I. Disconnected and reconnected u/I plug and unit powered up. Ran unit in normal cycle to test functions. All functions work as they should. All ok.
Near Dayton, OH 45419
Shawn H
Job Details: 09/26/2019
DISHWASHER FRIGIDAIRE FFCD2413UB1A Upon arrival machine was empty. Customer stated that it drains at times and other times it won’t. Unit has a 9’ run before it connects to the sink. Drain line did not have a loop in it under the sink. Zip tied drain hose up into loop and ran through several fill and drains to test. Unit drains fine every time. Advised customer that unit requires a 32” minimum drain loop for proper drainage. All ok.
Near Dayton, OH 45420
Shawn H
Job Details: 09/26/2019
DRYER MAYTAG MDE5500AYW "Unit is 13 years old in the laundry room. Customer states that unit squeaks and long dry times. Checked unit and found idler noisy. Lubricated idler and rollers. Noise is gone. Found blower housing full of lint. Cleared unit of lint and ran to test. Temps are within spec. Air flow at the exterior is so so. Advised customer to have duct cleared. Otherwise unit is quiet, and heats fine now. Collected deductible by check."
Near Englewood, OH 45322
Shaun S
Job Details: 09/26/2019
RANGE HOOD BROAN CLSC130SS Upon arrival found no issue with hood unit was functioning JSU tasting should checked ok
Near Dayton, OH 45417
Shawn H
Job Details: 09/26/2019
REFRIGERATOR FRIGIDAIRE LFSS2612TF0 "Checked unit and found evap fan not running and defrost drain clogged. Has good voltage to it but won’t move. Replaced fan, cleared drain and ran to test. All ok."
Near Dayton, OH 45414
Shaun S
Job Details: 09/26/2019
REFRIGERATOR FRIGIDAIRE FRT17G4BWD Upon arrival found that unit is in need new defrost timer and customer would like to go ahead and have a garage kit installed on unit for proper functioning during winter ; ordrng 1 241621501 (timer-defrost) and 1 5303918301 (garage kit)
Near Moraine, OH 45439
Shawn H
Job Details: 09/26/2019
WASHER MAYTAG MVWB835DW2 "F9E1, F3E2, F8E6, F0E3, codes present. Long drain no drain, incorrect water temp, overload, and water hazard codes. Put unit into diagnostics and have voltage to pump but won’t move water and getting hot. Replaced drain pump and ran to test. All ok. ; used 1 W10876600 (DRAIN PUMP) from stock"
Near Centerville, OH 45458
Shawn H
Job Details: 09/26/2019
DRYER MAYTAG MED5100DW1 Checked unit over and found noise coming from console rattling against frame. Added insulation tape to lower mounts of console and noise is gone. All ok.
Near Eaton, OH 45320
Shaun S
Job Details: 09/26/2019
REFRIGERATOR WHIRLPOOL ED5LVAXWB02 "Upon arrival, found that ice bucket was frozen to door and jammed not allowing ice to dispense from machine, tech steamed ice bucket and got it free from door then melted all ice build up from bucket, cleaned and cleared all problem, reinstalled bucket, made sure auger blade turns to disp ice, unit checks ok"
Near Miamisburg, OH 45342
Shawn H
Job Details: 09/26/2019
WASHER LG WT7500CW Installed all provided parts and ran to test. All ok. Valve is no longer sticking.
Near Dayton, OH 45449
Shawn H
Job Details: 09/26/2019
DISHWASHER WHIRLPOOL WDF310PAAS5 Unit is 5 years old. Found sump full of water. Cleared water and ran unit to test. Unit won’t drain because pump has a dead spot in the armature. Replaced pump and ran to test. All ok. Unit will drain fine now. Collected deductible by card. ; used 1 W10348269 (DRAIN PUMP) from stock
Near Clayton, OH 45315
Shaun S
Job Details: 09/26/2019
WASHER SAMSUNG WA50K8600AV/A2 Upon arrival found that unit will not balance load out properly ; ordrng 1 MEMSENSOR and 1 SUPPORTRODS
Near Vandalia, OH 45377
Shaun S
Job Details: 09/26/2019
COOKTOP LG LRE30453SB/01 "Upon arrival found that all burners working properly except for right front large burner ; rqstng P&A on 1 RIGHTFRONTBURNER, states that autho needed"
Near Farmersville, OH 45325
Shawn H
Job Details: 09/26/2019
REFRIGERATOR GE PWE23KSKBSS Upon arrival found unit running normal with no noise. Customer ales that noise was present Thursday and sounded like a jet engine. Customer unplugged unit and let sit for 2 minutes and plugged back in. Noise went away then and has not occurred since. Could not duplicate concern of noise. Possible compressor but unsure.
Near Dayton, OH 45449
Shawn H
Job Details: 09/26/2019
UPRIGHT / CHEST FRIGIDAIRE LFFH20F3QWC Checked unit and found defrost drain clogged and bi metal shorted open. Cleared drain and replaced heater w/bi-metal. Ran to test all ok.
Near Dayton, OH 45416
Shaun S
Job Details: 09/26/2019
WASHER KENMORE 110.2204529 "Upon arrival found that unit has a defective accuator on unit, gave customer est for repaired which was ok but doesn’t want repair done till thurs when she has funds available ; used 1 W10006355 (ACTUATOR) from stock"
Near Dayton, OH 45432
Shawn H
Job Details: 09/26/2019
REFRIGERATOR SAMSUNG RF263TEAESG/AA Found bail arm for freezer ice maker broken off. Replaced ice maker and cycled to test. All ok. ; used 1 DC97-07603B (ICE MAKER) from stock
Near Bradford, OH 45308
Kevin
Job Details: 09/26/2019
RANGE FRIGIDAIRE FFEF3003UWB "Upon inspection found unit wiring to terminal block melted on the black hot wire terminal shorted over to cabinet. Cord appears to be attached properly and has proper strain relief attached. Unit needs new terminal block and wiring harness. Unit is not operable at this time told customer to NOT PLUG in unit and to NOT USE unit. Customers are tenants/renters, contacted landlord Colleen sticky note attached. Pics attached.; ordrng 1 5303935271 (terminal block) and 1 5304516155 (MAIN WIRE HARNESS)"
Near Hollansburg, OH 45332
Kevin
Job Details: 09/26/2019
REFRIGERATOR GENERAL ELECTRIC GTS18FSLFSS "Upon arrival temp checks freezer is around 5 degrees and frig 50 to 54F. Unit was purchased late June and has been working fine up until the past few days. Mostly spoiling of milk and juice on door. Removed freezer evap,cover, fan is running and good frost pattern pic attached. Customer has cold control/ thermostat turned all the way up in frig section. Was able to turn unit off and on from cold control. Noted nothing in particular blocking vent areas but made customer aware of entry and exit vents for proper air circulation. Suspect possible defrost control or thermostat issue.; ordrng 1 PSEUDOXXX (THERMOSTAT) and 1 PSEUDOXXX (DEFROST CONTROL)"
Near Dayton, OH 45404
Shaun S
Job Details: 09/26/2019
DRYER AMANA NED4655EW1 "Upon arrival found that unit doesn’t have proper power going to unit, tech checked voltage and found that between L1 & L2 there is not 240v coming to unit"
Near Arcanum, OH 45304
Kevin
Job Details: 09/26/2019
DRYER MAYTAG MEDB200VQ0 "Unit making loud screeching noise, even when turning drum by hand. Unit needs new idle pulley, ran part number cross reference with every part number listed on dap and none show up as truck stock. Collected service call gave customer estimate.; ordrng 1 WPW10547292 (pulley-idr)"
Near Brookville, OH 45309
Shaun S
Job Details: 09/26/2019
REFRIGERATOR KENMORE 106.536443 Upon arrival found that unit was in defrost but unit has been running and product in fridge cold and product in freezer frozen customer to keep eye on unit next coupl of days will call back if needed
Near Arcanum, OH 45304
Kevin
Job Details: 09/26/2019
REFRIGERATOR SAMSUNG RF263TEAESG/AA Ice container buildup issue per samsung bulletin. Ordering parts. Took temp checks ok in fresh food and feezer sections. Showed customer how to adjust shelving for it to lock in place properly.; ordrng 1 DA82-02714A (IMK KIT)
Near Brookville, OH 45309
Shaun S
Job Details: 09/26/2019
REFRIGERATOR SAMSUNG RFG295AAWP "Upon arrival found that imk not cycling thru, tech pulled imk from unit checked for jammed or stuck cubes found none, tech then reinstalled imk and unit cycled through and filled with water, gave customer est in case imk quits working again so he has price of replacement."
Near Englewood, OH 45322
Shaun S
Job Details: 09/26/2019
REFRIGERATOR KENMORE 795.775426 "Upon arrival found that unit had a pin hole in 5/16 line on back of fridge, tech cut out bad spot in hose and coupling together , unit checks ok"
Near Englewood, OH 45322
Shaun S
Job Details: 09/26/2019
REFRIGERATOR GE GTH18EBC2RBB "Upon arrival removed broken end of bulb still in socket and repaired wire, installed bulb, unit checks ok"
Near Englewood, OH 45322
Shaun S
Job Details: 09/26/2019
DISHWASHER FRIGIDAIRE LGBD2431NF0B "Upon arrival found that unit was not heating due to wiring going to heating element was not hooked up, tech reconnected power leads to element, ran and checked out, unit checks ok"
Near Greenville, OH 45331
Kevin
Job Details: 09/26/2019
WASHER FRIGIDAIRE PSEUDOXXX Washer is an older frigidaire laundry center. Unit is in a bathroom in a closet area. Took pic of model serial tag but its worn out and unreadable. Customers nephew had earlier pulled out unit and removed bottom panel. Unit has lots of rust and corrosion from age and humidity factors. Took multiple pics of rust on unit. Put unit into a wash cycle monitored with light did not notice anything leaking after 15 mins of agitation. Put unit into a drain and spin ok. No leaks from hoses or door or boot. Told customer if it is leaking given age and condition not sure about repair especially if leaking around the tub area. Shes going to monitor the leak advised a second opinion of another servicer.
Near Dayton, OH 45415
Shaun S
Job Details: 09/26/2019
REFRIGERATOR SAMSUNG RS265TDWP/XAA 01 "Upon arrival removed and replaced imk and fridge evap cover on unit, ran and tested both checks ok"
Near Arcanum, OH 45304
Kevin
Job Details: 09/26/2019
REFRIGERATOR SAMSUNG RF18HFENBSR/US Found leak from fresh food evaporator in frig. Will need new evaporator and filter for sealed system repair. Sealed system job for Kevin M.; rqstng P&A on 1 DA96-00845D (EVAPORATOR) and 1 PSEUDOXXX (DRYER FILTER)
Near Dayton, OH 45414
Shaun S
Job Details: 09/26/2019
RANGE GE J BP35D M1BB "Removed and replaced defective terminal block on right front burner, unit checks ok ; used 1 5303935058 (TERMINAL BLOCK) from stock"
Near Union City, OH 45390
Kevin
Job Details: 09/26/2019
REFRIGERATOR FRIGIDAIRE FFHS2311LBRA "Upon arrival temp checks -20 plus in freeze and 60 in frig. Removed freezer evap cover. Drain clear, good frost pattern on evap, fan is running no excess frost or ice buildup. The fresh food damper not letting in proper cool air. Suspect issue with damper ordering one damper and control. ; rqstng P&A on 1 242303001 (damper assy) and 1 A01078804 (control)"
Near Arcanum, OH 45304
Kevin
Job Details: 09/26/2019
REFRIGERATOR KENMORE 59669272991 "Upon arrival checked unit temps 42-45F in frig and around 20F in freezer however unit settings for frig were at 5 and freezer was only set to 2 both go up to 7. Talked to husband stopped in for a few minutes. Showed me a pic of unit frosted up on back cover. Upon arrival was told unit has been plugged in since Thurs and has been cooling ok, did not notice any excess frost, fan is working good and air is coming up and through damper for frig. Removed evap cover in freezer, ohm out heater ok, found bi metal thermostat open. Will order gave estimate to Rick said to go ahead with repair.; ordrng 1 WP10442411 (thermostat)"
Near Trotwood, OH 45426
Shaun S
Job Details: 09/26/2019
MICROWAVE WHIRLPOOL UMV1160CS-3 "Upon arrival removed and replaced hi voltage Trans and capacitor, customer cooked side of Mac and ch see for 10 min unit ran with no problem"
Near Trotwood, OH 45426
Shaun S
Job Details: 09/26/2019
DISHWASHER WHIRLPOOL DU1345XTVB1 "Upon arrival found that unit will not drain water out of unit due to drain hose clogged with harden grease and food particularly, tech snaked drain line ran and checked out, unit checks k pork"
Near Troy, OH 45373
Kevin
Job Details: 09/26/2019
DRYER LG DLE3500W "Called LG tech spoke with Collin over phone, had me do an visual support with LG sense app. Showed him the situation, explained in detail. He wants me to one more time order all 4 of these parts, from LG and come back out and see if or mix and match parts to make work. Part numbers from him and i checked against DAP. If it still doesnt work will have to call LG talk to conseiur about defective parts and go from there. Case# ETCC190923109109; ordrng 1 4930EL2004D (SENSOR BAR) and 1 ADQ56656401 (FILTER) and 1 MCK49049101 (LINT SCREEN GUIDE) and 1 MCK66787901 (COVER FILTER)"
Near Dayton, OH 45415
Shaun S
Job Details: 09/26/2019
WASHER LG WM2050CW "Upon arrival, found that unit has a leaking cold water inlet valve, tech removed and replaced valve on unit, ran and checked out unit checks ok; used 1 5220FR2075L (WATER VALVE) from stock"
Near Englewood, OH 45322
Shaun S
Job Details: 09/26/2019
DISHWASHER WHIRLPOOL KDFE104DBL2 "Removed and replaced board on unit, ran and tested thru diag checks out ok"