Local Reviews

Authorized Service Rated 4.8 out of 5 stars based on 1832 customer reviews

Shawn H.

Shawn H.

WASHER HOTPOINT HSWP1000M4WW Upon arrival customer stated that unit was banging when in spin and agitate but unit since has stopped making noise. Customer had load in machine when I arrived and was nearing spin cycle. Unit spun out fine with no banging or excessive vibration. Suspension has a lot of rebound. Unit is banging under large loads due to worn suspension. ; ordrng 2 WH16X10158 (washer front rod/spr)s and 2 WH16X10159 (washer rear rod/spri)s

Near Putnam Rd, Englewood, OH 45322
Shaun S.

Shaun S.

REFRIGERATOR SAMSUNG RF23M8090SR "Upon arrival found that imk will still not cycle through properly, tech tried running it through with test switch on unit with no progress, ; ordrng 1 DA97-13718C (IMK )"

Near Allanhurst Ave, Vandalia, OH 45377
Shaun S.

Shaun S.

REFRIGERATOR SAMSUNG RF263TEAESG Upon arrival found that imk is froze up and needs new service kit installed to clear issue ; ordrng 1 DA82-02714A

Near Hoke Rd, Clayton, OH 45315
Shaun S.

Shaun S.

MICROWAVE OVEN GE JVM7195BL1TS Upon arrival found that unit is not heating due to a bad mag tube and also need to change the diode ; ordrng 1 DIODE and 1 MAGTUBE

Near Hollansburg Arcanum Rd, Arcanum, OH 45304
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

WASHER MAYTAG MVWX655DW1 Inspected unit and found one plug in the control board would continue to make a clicking sound and not inner diagnostics and not respond to keys pressed. Also found damage to the power cord. Ordering control board and cord.; ordrng 1 W11087430 (CORD) and 1 W11116592 (CONTROL)

Near Nikki Ct, Carlisle, OH 45005
Shaun S.

Shaun S.

REFRIGERATOR GE GSS23GMKJCES Upon arrival found that LED light in freezer out and needs replaced ; ordrng 1 LIGHTFREEZERLED

Near Buttercup Ave, Vandalia, OH 45377
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

OVEN GE JKP07G0J3BG Inspected unit and found the lower bake element damaged. Ordering part; ordrng 1 WB44X200 (ELEMENT )

Near Evergreen Dr, Springboro, OH 45066
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

WASHER MAYTAG MVWX655DW1 Inspected the unit and found the control board not responding and entering diagnostics. Attempted to run a normal cycle but the lid would not lock. While filling with water I could hear a loud screeching sound coming from the inlet water valves. Ordering parts.; rqstng P&A on 1 111111 (INLET WATER VALVE) and 1 W11116592 (CONTROL)

Near E 2nd St, Franklin, OH 45005
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

WASHER LG WM4270HWA Inspected unit and found it leaking from the small drain pump hose used to clear out the drain pump. Ordering parts.; ordrng 1 AHA72973309 (DRAIN PUMP WITH SMALL HOSE)

Near Butler Warren Rd, Liberty Township, OH 45044
Kevin M.

Kevin M.

REFRIGERATOR MAYTAG MFI2269VEM2 Tube is cracked at top of unit 102.07; ordrng 1 W11337212 (TUBE)

Near Mt Olive Ct, Dayton, OH 45426
Brad A.

Brad A.

RANGE SAMSUNG NE595R0ABSR/AA "Found display distorted, ordered new display board. Located in the kitchen, manufactured 11/2012.; rqstng P&A on 1 de92-03045f (CONTROL)"

Near E Xenia Dr, Fairborn, OH 45324
Brad A.

Brad A.

REFRIGERATOR SAMSUNG RF28JBEDBSG/AA "Found ice room frozen up, talked to peter at Techline, did video chat, they suggested replacing water filter housing. Ordered filter housing.; ordrng 1 UNKNOWN (WATER FILTER HOUSING ASSEMBLY)"

Near Meadowsweet Dr, Dayton, OH 45424
Brad A.

Brad A.

REFRIGERATOR SAMSUNG RF28HFEDTSR "Found ff back wall frozen, unit not defrosting properly. Ordered control, defrost sensor, and heater. ; ordrng 1 da32-10104n (temp sensor) and 1 da47-00244d (HEATER) and 1 da94-02679a (CONTROL)"

Near Pheasant Finch Dr, Dayton, OH 45424
Brad A.

Brad A.

DRYER WHIRLPOOL WED49STBW1 "Found timer does not advance properly, ordered timer.; ordrng 1 W10846428 (timer)"

Near White Oak Dr, Springfield, OH 45504
Brad A.

Brad A.

DRYER MAYTAG MED5500FW1 "Found drum out of round, rollers and pulley making loud noise. Ordered pulley, rollers, and drum. Located in the laundry room, manufactured 12/2017.; rqstng P&A on 1 279640 (pulley,idler) and 4 W10314173 (support)s and 1 W10381481 (drum)"

Near W John St, Springfield, OH 45506
Tim  R.

Tim R.

WASHER LG WM3500CW Checked unit over found that the unit over found missing spring. Broken shock and broken drain pump. Customer to decide on repair.

Near Princess Dr, Beavercreek, OH 45434
Tim  R.

Tim R.

WALL OVEN COMBO GE JKP90DP3BB Replaced parts listed. When oven was being reinstalled the conduit for the oven wouldn’t allow for the top of the unit to go back all of the way. The wiring needs to be moved to the side so the oven can be reinstalled properly. Told customer and electrician would need to move wiring.

Near Turnbull Rd, Dayton, OH 45432
Tim  R.

Tim R.

DISHWASHER FRIGIDAIRE FFID2426TS0A Adjusted door springs due to door falling down and and drain line due to back filling from sink into dishwasher. Control was working properly. If it acts up again it’ll need new control and panel.

Near Bakersfield Ct, Miamisburg, OH 45342
Tim  R.

Tim R.

MICROWAVE FRIGIDAIRE FGMV174KFA Fixed door latch and springs. checks ok

Near Mill Run Dr, Dayton, OH 45432
Tim  R.

Tim R.

RANGE LG LRE3061BD/00 Unit needs new convection fan motor due to play in the end of the motor shaft. Customer going to repair themselves. Will let us know if they want to repair.

Near Rustling Brook Ln, Beavercreek, OH 45434
Steve M.

Steve M.

REFRIGERATOR GE GFE28GMKMES Located correct left-hand door bin. Contacted retail center so part could be ordered

Near Short Dr, Piqua, OH 45356
Shawn H.

Shawn H.

DISHWASHER BOSCH SHX878ZD5N/01 Installed new door sweep and ran unit to test. No more leaks. All ok. Bill to BSH.

Near Champion Way, Dayton, OH 45458
Shaun S.

Shaun S.

REFRIGERATOR SAMSUNG KWMWK Upon arrival tried calling customer and got no answer stopped by customer house and wife was there and told tech at the door they needed to cancel call unit is now working normally

Near Bright Ave, Vandalia, OH 45377
Steve G.

Steve G.

WASHER MAYTAG MVWB880BW0 Installed new control board calibrate cycle that’s OK

Near Stonerun Pl, Liberty Township, OH 45044
Tim  R.

Tim R.

RANGE AMANA AER5630BAS0 Fixed connection on terminal block checks ok

Near Polo Park Dr, Dayton, OH 45439
Steve M.

Steve M.

DRYER WHIRLPOOL WED8500DC4 "Installed new thermistor, thermal fuse and cycling thermostat kit; used 1 8577274 (THERMISTOR) from stock"

Near Whitetail Ln, Piqua, OH 45356
Steve M.

Steve M.

DRYER SAMSUNG DV40J3000EW/A2 Replace burnt out heating element causing unit not to dry. Unit operating properly; used 1 DE486A (ELEMENT) from stock

Near Stonyridge Ave, Troy, OH 45373
Shawn H.

Shawn H.

WASHER SAMSUNG WA40J3000AW/AA Installed all provided parts and ran to test. All ok no more noise.

Near Scarborough Ct, New Lebanon, OH 45345
Steve G.

Steve G.

MICROWAVE OVEN LG LMV1762ST.BSBELGA Unit is not heating. Unit does not have a model tag. Adv customer that manufacture has to have model tag. Customer is return back to vendor.

Near English Garden Way, Mason, OH 45040
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

DISHWASHER HOTPOINT HDA2000G00WW "Customer stated the spray arm was broken. Inspected the unit and found no issues with the spray arm. Ran a test cycle through and the unit filled, washed, and drained without issue. The sink back filled with the dirty water from unit. I showed this to the customer and advised them that the spray arm is not broken. All checks ok."

Near Kenway Pl, Middletown, OH 45044
Steve G.

Steve G.

MICROWAVE FRIGIDAIRE FFMV1645TS Turn tables not turning; ordrd 1 5304509419 (CONTROL)

Near Arrowwood Dr, Mason, OH 45040
Shaun S.

Shaun S.

REFRIG/SIDE-BY-S WHIRLPOOL WRS325FDAB02 "Upon arrival found that unit has both bad fridge and freezer lights, lights are on back order customer declined repairs"

Near Highland Dr, Greenville, OH 45331
Steve M.

Steve M.

WASHER GE GTW680BSJ5WS Water valve seals are bad causing unit to constantly drip and fill up wash tub; ordrd 1 WH13X26637 (valve quad water asm)

Near County Rd 37, Lewistown, OH 43333
Shaun S.

Shaun S.

WASHER LG WT5101HV "Upon arrival found that drive nut on bottom of rotor was loose and caused motor to drop and drag when spinning, tech reinstalled drive nut, rotor, and stator, ran and checked out, unit checks ok"

Near Cheviot Hills Ln, Vandalia, OH 45377
Brad A.

Brad A.

DISHWASHER KENMORE 665.1577799 "Found suds building up inside unit and leaking out. Explained to the customer again that she needs to not allow dishwashing liquid from the sink into the dishwasher. Called AHS, talked to Anne, explained to her that this was the third trip out for this issue, which is not a malfunction of the unit. Was told to ask for a different vendor to go out if the customer calls again. They are paying the trip charge for today of 106.75Authorization 106AETL"

Near Ortego Dr, Fairborn, OH 45324
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

WASHER MAYTAG MVWC415EW1 Installed part and ran a test cycle. All checks OK.

Near Washington Church Rd, Miamisburg, OH 45342
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF260BEAEBC/AA Replaced fill tube filter was froze up; used 1 DA47-00192E (FILL TUBE) from stock

Near N Columbus St, Xenia, OH 45385
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

DRYER KENMORE 110.875626 Inspected unit and found a bad pulley. Installed new pulley. All checks OK; used 1 W10837240 (BRACKET) from stock

Near Tillman Rd, Dayton, OH 45458
Kevin M.

Kevin M.

REFRIGERATOR KITCHENAID KTRF22ELBT01 Installed new relay on a compressor and checks OK; used 1 W10197428 (RELAY ) from stock

Near Honeybrook Ave, Dayton, OH 45415
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RS265TDRS/XAA Install new fresh food fan assembly and checks ok

Near Bonnie Villa Ln, Dayton, OH 45431
Tim  R.

Tim R.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Unit needs new freezer door seal.; rqstng P&A on 1 W10714545 (gasket-fip)

Near Vineland Trail, Beavercreek, OH 45430
Kevin M.

Kevin M.

REFRIGERATOR KENMORE 596.759627 Reinstalled shut off arm on icemaker and adjusted door gasket please send receipt to customer

Near Overlook St, Englewood, OH 45322
Tim  R.

Tim R.

WASHER MAYTAG MVWC565FW0 "Checked unit over found that the unit would not unlock the door once the cycle started. Midway through cycle when unit was agitating it would get a loud grinding noise coming from the transmission. Unit needs a new transmission, basket and control.; rqstng P&A on 1 W10752719 (basket) and 1 W11035751 (gearcase) and 1 W11116594 (cntrl-elec), states that autho needed"

Near Darst Rd, Dayton, OH 45440
Tim  R.

Tim R.

DISHWASHER MAYTAG MDB5601AWW2 Checked unit over found shorted display and control. Unit is 15 years old in the kitchen and white. Console showing NLA.....; rqstng P&A on 1 6-919819(NLA) (CONSOLE/DISPLAY) and 1 W10218837 (control board)

Near Westfield Ave, Dayton, OH 45420
Kevin M.

Kevin M.

REFRIGERATOR GE CYE22TSHSS Unit needs ff fan assy; ordrng 1 WR17X28923 (fresh food evaporato)

Near Hardacre Dr, Xenia, OH 45385
Brad A.

Brad A.

WASHER WHIRLPOOL WTW8500DC3 "Installed new lid with hinges, unit checks ok."

Near Leon Ln, Springfield, OH 45502
Steve M.

Steve M.

WASHER ROPER RTW4516FW0 "Motor buzzes when plugged in and main board won’t enter diagnostics. Need capacitor and controlCall 2nd number; rqstng P&A on 1 W11124712 (cntrl-elec (MARCONE/CORE)) and 1 W11158830 (capacitor (MARCONE)), states that autho needed"

Near Co Rd 54, Lewistown, OH 43333
Brad A.

Brad A.

REFRIGERATOR SAMSUNG RF34H9960S4/AA "Installed control, icemaker, and container. Unit checks ok."

Near Ballentine Pike, Springfield, OH 45502
Steve M.

Steve M.

WASHER WHIRLPOOL WTW6400SW3 Unit needs a set of shocks. Customer pending

Near OH-571, Tipp City, OH 45371
Steve M.

Steve M.

RANGE FRIGIDAIRE FGGF305MKFK Clock display and touchpad are not working properly. F 11 error codeRecommend clock display and overlay; ordrng 1 316419819 (overlay (MARCONE)) and 1 316560161 (controller (MARCONE))

Near Edgewater Dr, Troy, OH 45373
Steve G.

Steve G.

DRYER MAYTAG MEDX655DW1 Unit is making a humming sound. Was able to to get the dryer to turn. Ordering motor; ordrng 1 W279827 (MOTOR) and 1 W694089 (BLOWER WHEEL.)

Near Blossom Ct, Mason, OH 45040
Steve G.

Steve G.

MICROWAVE GE JVM3160EF1ES Customer states that the unit is tripping the breaker . ; ordrng 1 WB06X10610 (latch board) and 1 WB24X10146 (micro switch(stand o) and 1 WB24X10204 (switch micro) and 1 WB24X10205 (microwave switch)

Near Morgan Dr, Monroe, OH 45050
Steve G.

Steve G.

HOME LAUNDRY ELE SAMSUNG DVE50M7450W/A3 "Unit is not heating found a thermal fuse was blown install new thermal fuse cycled unit found unit still not heating no power coming from motor; rqstng P&A on 1 1111 (MOTOR BLOWER WHEEL ASSY), used 1 DC96-00887CPW (BRACKET) from stock"

Near Promenade Dr, Lebanon, OH 45036
Shawn H.

Shawn H.

MICROWAVE KENMORE 721.804195 Unit is 13 years old in kitchen. Upon arrival customer stated that unit made a loud buzz/hum then started smelling smoke. Removed console to inspect. Found hv transformer burnt/over heated. Unit needs hv transformer and magnetron. 401FAHM; rqstng P&A on 1 2B71165R (magnetron) and 1 6170W1D052Z (TRANSFORMER )

Near Thistle Dr, Dayton, OH 45417
Shawn H.

Shawn H.

WASHER SAMSUNG WF42H5000AW/A2 "Unit is 18 months old in laundry room. Upon arrival customer stated that unit didn’t complete the cycle, shut itself off, turned back on then off again. Since then it will not power up. Unit has proper voltage to it but no operation from the u/i. Main PCB isn’t sending voltage to u/i. Unit needs main PCB and inverter PCB. ; rqstng P&A on 1 DC92-01531B (INVERTER PCB) and 1 DC92-01803D (MAIN PCB)"

Near Shadywood Dr, Dayton, OH 45415
Shawn H.

Shawn H.

OVEN KENMORE 911.93411 Unit is 19 years old in kitchen. Upon arrival found element shorted open. Unit needs bake element. Picking up part tomorrow and installing tomorrow. ; ordrd 1 WB44T10010 (range oven bake elem)

Near Fer Don Rd, Dayton, OH 45405
Shawn H.

Shawn H.

RANGE KENMORE 790.795236 Upon arrival customer stated that knob for temp turns but unit won’t heat. Found knob cracked and slipping on shaft. Turned shaft with pliers and preheated unit to verify operation. Unit heats as it should. Checked other knobs and found oven selector knob cracked as well. Unit needs knobs. ; ordrng 1 318353225 (knob) and 1 318353226 (knob)

Near E 5th St, Dayton, OH 45402
Shaun S.

Shaun S.

WASHER MAYTAG MAV6601AWW Found now that unit needs a new transmission ; ordrng 1 TRANSMISSION

Near Mile Rd, New Lebanon, OH 45345
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

DISHWASHER LG LDF5545ST "Not the correct part. Part needed is the electric control board, not the control panel. ; rqstng P&A on 1 11111 (CONTROL BOARD)"

Near Kiwi Ct, Miamisburg, OH 45342
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

REFRIGERATOR ELECTROLUX EW23BC85KSBA Inspected the unit and found the ice bin frozen closed. I advised the customer to defrost the unit and we would reach back out on Monday to see if they can remove the ice bin and if so we will schedule the repair for Tuesday. ; ordrng 1 243297609 (ICEMAKER)

Near W Pekin Rd, Lebanon, OH 45036
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

REFRIGERATOR FRIGIDAIRE LGHK2336TF4 Inspected unit and found the icemaker leaking water into the ice bin and the auger motor had failed. Ordering parts; ordrng 1 241816602 (AUG MOTOR) and 1 241829001 (COUPLER) and 1 243297609 (ICEMAKER)

Near Arlington Ave, Franklin, OH 45005
Kevin M.

Kevin M.

REFRIGERATOR WHIRLPOOL WRX986SIHV00 Unit needs Thermistor in fresh food section and main control board not defrosting properly ; ordrng 1 W10843055 (cntrl-elec)

Near Plantation Pl, Dayton, OH 45434
Brad A.

Brad A.

WASHER MAYTAG MVWB850YW0 "Found outer tub has small hole in the bottom, ordered outer tub.; ordrng 1 W10381078(PW) (outer tub)"

Near Middle Urbana Rd, Springfield, OH 45502
Tim  R.

Tim R.

RANGE WHIRLPOOL WFE505W0HW0 Adjusted oven temps because oven wasn’t getting up to proper temps. Checks ok. If unit continues to act up it will need a new main control.

Near Johnson St, Dayton, OH 45410
Tim  R.

Tim R.

MICROWAVE GE JVM250AL002 Sparking inside of the microwave due to paint peeling. No repair possible.

Near Kingswood Dr, Dayton, OH 45429
Tim  R.

Tim R.

WASHER BOSCH WFMC3301UC/01 Cleared drain pump had sock wrapped around impeller. Checks ok

Near Runnymede Rd, Dayton, OH 45419
Tim  R.

Tim R.

WASHER MAYTAG MAV2755AWW Checks unit over found that the unit needs a new transmission due to loud and not shifting into spin cycle. No repair due to cost.

Near Darst Ave, Dayton, OH 45403
Tim  R.

Tim R.

DRYER WHIRLPOOL WED4800XQ3 Checked unit over found that the unit didn’t have 240v coming to the unit only 120v. Need electrical fixed.

Near Hodapp Ave, Dayton, OH 45410
Tim  R.

Tim R.

WASHER FRIGIDAIRE FFLE4033QW0 Replaced shorted pressure switch. Checks ok. Ran through diagnostics. Checks ok

Near E Dorothy Ln, Dayton, OH 45420
Tim  R.

Tim R.

MICROWAVE FRIGIDAIRE FGMV173KQB Replaced parts and unit still isn’t heating. No repair customer replacing unit. I took old unit for her since it was already down.

Near Pine Needles Dr, Centerville, OH 45458
Tim  R.

Tim R.

DISHWASHER FRIGIDAIRE FFCD2413US2A Checked unit over found that the unit wasn’t washing. Fixed wire in motor. Ok

Near Amaryllis Dr, Sugarcreek Township, OH 45305
Steve M.

Steve M.

DRYER GE GTD72EBSNOWS All lights on control panel are flashing when you press the start button it cycles through number one and number zero on digital display unit will not start. Drum light will not come on. Hooked up NEWFI forced cycled all components in the dryer. There was no air code history. Unplugged NewFI dryer operating ok. If problem persists a new main control board will need to be installed

Near Flatfoot Rd, Cable, OH 43009
Steve M.

Steve M.

WASHER SAMSUNG WF50K7500AW/A2 Unit randomly stops and restarts. Dc errors. Installed new rear shocks. Checks pump filter and drain hose depth in stand pipe. Ran twice through smart install. Unit checks ok. No error codes.; used 2 DC66-00470A (DAMPERS) from stock

Near Lost Creek Dr, Bellefontaine, OH 43311
Steve M.

Steve M.

ICEMAKER WHIRLPOOL WRX735SDHZ02 "Ice selector arm in the ice bucket was jammed due to the return spring popped loose. Corrected selector arm, unit operating OK"

Near Red Buckeye Dr, Phoneton, OH 45371
Shawn H.

Shawn H.

REFRIGERATOR FRIGIDAIRE FFSS2315TD4 Upon arrival customer stated that unit intermittently trips a gfci outlet that is wired in series with fridge outlet. Ran dispenser and could not duplicate concern. Inspected dispenser micro switches for signs of shorts. None found. No signs of pinched or shorted wires at water valve. No signs of water leaks that could short. Tested outlet and it’s not properly grounded and shows reversed neutral and hot. Advised customer to change outlet and monitor.

Near N Main St, Lewisburg, OH 45338
Shawn H.

Shawn H.

WASHER GE GTW330ASK1WW Installed all provided parts and ran unit to test. All ok. Unit agitates as it should.

Near Hialeah Ct, Vandalia, OH 45377
Tim  R.

Tim R.

WASHER LG WM3455HS Replaced drain pump provided by customer. Checks ok

Near W Grand Ave, Dayton, OH 45402
Shawn H.

Shawn H.

RANGE LG LRE30453ST/02 "Upon arrival customer stated that that lf, rf, and rr burners are inop. Ran to test. RR burner works as it should. Lf and rf will not heat. Have voltage to both elements. Unit needs both burners. Customer wants to shop around and will call in if they wish to proceed with repair."

Near Joyce Ann Dr, Dayton, OH 45415
Tim  R.

Tim R.

DRYER MAYTAG MGDB835DW4 Replaced lower wheel and adjusted housing took picture of damaged blower wheel. Checks ok

Near Brentwood Dr, Dayton, OH 45406
Shaun S.

Shaun S.

WASHER LG WT5480CW/01 "Upon arrival ran and tested product on settings that customer had issue with, upon testing found that unit is operating normally at this time with no issue, tested unit with customer present with tech"

Near W Union St, Hollansburg, OH 45332
Tim  R.

Tim R.

WASHER LG WM3500CW Check unit over ran four cycles with clothes in it and let it spin out no noise at all. Ran an additional four cycles with clothes in it again and let it spin out no noise at all. Ran one load with unstacked and then restacked it and still no noise

Near Washington South Rd, Washington Township, OH 45458
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

DISHWASHER GE GDT695SMJ2ES Installed parts and ran a test cycle. All checks OK

Near Redmont Ct, Liberty Township, OH 45044
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

DISHWASHER FRIGIDAIRE FDSH4501AS0A Inspected unit and found a small amount of water in the drain pan underneath the unit. The unit also consistently displayed error code I 30 for bad water sensor. I provided them with the diagnosis. They advised me they did not want it repaired and they plan on returning it to Lowe’s.

Near Flemming Rd, Middletown, OH 45042
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF260BEAESG/AA Ticket # 4154698318 no power to unit rebooted and checks ok spoke to Victor

Near Westwood Ave, Dayton, OH 45402
Steve M.

Steve M.

WASHER LG WM2240CW Locks didn’t work. And main control NLA

Near Greenbank Ct, Dayton, OH 45415
Steve G.

Steve G.

DRYER AMANA NED4655EW1 Unit is not shutting off. Bill out for trip

Near Lester Ave, Hamilton, OH 45011
Kevin M.

Kevin M.

REFRIGERATOR KENMORE 106.415638 Relay on compressor open not kicking on compressor please send customer a receipt ; used 1 W10189190 (RELAY AND OVERLOAD) from stock

Near Parkway Dr, Dayton, OH 45416
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE LSTR1814LW6 Cleared out defrost drain and checked ok

Near Knollcroft Rd, Trotwood, OH 45426
Steve G.

Steve G.

REFRIGERATOR GE GFE28GSKFSS Install new main board , cycled , unit test OK

Near Chessie Dr, West Chester Township, OH 45069
Kevin M.

Kevin M.

FREEZER KENMORE 253.2805281 Cleared out defrost drain and put probe on the heater down into the drain to prevent happening again

Near Willowridge Dr, Dayton, OH 45414
Shawn H.

Shawn H.

DISHWASHER BOSCH SHE6AP05UC/03 No repair.

Near Voyage Dr, Eaton, OH 45320
Shawn H.

Shawn H.

DISHWASHER BOSCH SHX68T56UC/01 Upon arrival customer stated that soap dispenser isn’t opening. Inspected dispenser for blockages that would prevent it from opening. Excess soap built up under door. Cleaned soap and reassembled. Removed door to check for loose connections. None found. Ran unit in diagnostics to see if dispenser is getting voltage and if there are any errors. No errors found. Dispenser is opening as it should. Dispenser was jammed with soap.

Near Pennywood Dr, Beavercreek, OH 45430
Brad A.

Brad A.

MICROWAVE SAMSUNG ME18H704SFG "Found control not sending voltage to humidity sensor, needs new control. Customer considering repair."

Near Christygate Ln, Dayton, OH 45424
Shaun S.

Shaun S.

DRYER SAMSUNG DV330AEW/XAA Upon arrival ran and checked operation of dryer with customer present and found no noise at this time coming from dryer, educated customer on using afresh tablets on washer to clear up suds issue and odor smell, both checks ok upon techs departure

Near Cornell Dr, Dayton, OH 45406
Shaun S.

Shaun S.

REFRIGERATOR WHIRLPOOL GC3SHEXNS00 Upon arrival found that wiring harness to cond fan motor and water solenoid was burnt up and arching, tech removed and replaced harness on unit, ran and checks out ok"

Near Coppersmith Ave, Dayton, OH 45414
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

WASHER WHIRLPOOL WTW4800XQ4 Installed control board and sensor. Ran an automatic test cycle and the unit ran through without any issues. Attempted to re-calibrate the unit and the drain pump continue to kick on periodically. Double check the pressure sensor line and there’s no blockage or issues. I advise the customer to run a couple test cycles through and if it continues to give the issue to call our office and we will call the warranty company. Possible communication issue with wiring harness throughout the unit. No part or part number on parts breakdown.

Near Bellaire Ave, Dayton, OH 45420
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

REFRIGERATOR WHIRLPOOL WRX735SDBM00 Upon arrival the customer had the user interface control off the unit and the fresh food section and freezer section were both within normal temps and the customer stated the unit had been running fine as long as they had the user interface panel off. Inspected the unit and plugged the UI control panel back in and it started displaying PO and turning the unit on and off. I disconnected the panel and it stopped powering the unit off. While inspecting the unit the freezer section fan turned on and ran without issues. I advised them since the unit has been running fine without the panel connected that the panel should be replaced but advised them they could have an issue with the control board as well. The customer only wanted a diagnosis.

Near Fry Ct, Springboro, OH 45066
Kevin M.

Kevin M.

REFRIGERATOR MAGIC CHEF HMR440SE Installed new TSTAT and checks ok

Near S Dixie Dr, Kettering, OH 45439
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE FRT18HS6JW4 Cleared out defrost drain and checks ok

Near Crosswind Ct, Englewood, OH 45322
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE FGHC2331PF0 Drain hose came out of the cabinet realigned

Near N King St, Xenia, OH 45385
Tim  R.

Tim R.

DISHWASHER WHIRLPOOL WDT710PAHB1 "Checked unit over found no cycle except the sensor or soak and clean would work and had to hit start button several times to get the unit to register. Ran through sensor cycle and the wash motor wouldn’t kick on. Tested for power at the motor and it was getting power. Needs control, interface and motor.; rqstng P&A on 1 W11085683 (pump&motor) and 1 W11116422 (panel-cntl) and 1 W11306302 (cntrl-elec)"

Near Cleveland Ave, Dayton, OH 45410
Brad A.

Brad A.

RANGE SAMSUNG NE58F9500SS/AA "Installed fan assembly and fan blade, unit checks ok."

Near Mallard Dr, Dayton, OH 45424
Tim  R.

Tim R.

MICROWAVE GE PEB7226SF1SS looked like fireworks were going off inside the microwave when it was running down big bubble on the right hand side of the cabinet. Unit is non-repairable due to pitting and bubbling on the right hand side of the cabinet. Attached pictures - five years old in the kitchen; rqstng P&A on 1 #### (CABINET)

Near W Alex Bell Rd, Dayton, OH 45459
Tim  R.

Tim R.

MICROWAVE KITCHEN AID KBHS109BSS00 "Door hinge springs broke and door fell down. Unit needs hinges, springs, supports and inner door linear from bring cracked from door hinge breaking. Throwing F1 error needs control panel. Unit is 10 to 12 years old in the kitchen stainless steel. Microwave oven combination has to be removed it is a major repair.; rqstng P&A on 2 461967570351 (spring)s and 1 W10420954 (panl-cntrl) and 1 W10486210(NLA) (INNER DOOR) and 2 W10874474 (hinge-door)s and 2 W11214480 (arm)s"

Near Kodiak Run Dr, Miamisburg, OH 45342
Steve M.

Steve M.

WASHER MAYTAG MVWX655DW1 "Slow fill error. Couldn’t determine which valve is slow. Recommend both with new control; rqstng P&A on 1 W11116592 (cntrl-elec) and 1 W11168740 (valve COLD) and 1 W11168743 (valve HOT), states that autho needed"

Near Co Rd 87, Lakeview, OH 43331
Steve M.

Steve M.

WASHER GE GTW680BSJ4WS Control not responding to water level. Bulletin already performed on pressure port. ; ordrng 1 WH22X29345 (MAIN CONTROL )

Near N Lincoln St, Christiansburg, OH 45389
Steve G.

Steve G.

REFRIGERATOR GE GFD28GELDS Unit is not cooling right. Found that the unit is going into defrost mode. Customer has to unplug for two days prior to coming out. ; rqstng P&A on 1 1111 (MAIN CONTROL BOARD ON BACK) and 1 WR50X10108 (thermostat defrost f) and 1 WR51X10131 (heater def asm fz) and 1 WR60X10352 (fz fan and felt asm)

Near Millikin Rd, Hamilton, OH 45011
Steve M.

Steve M.

DISHWASHER SAMSUNG DMT400RHB/XAA Heavy smart auto. Fill error; ordrng 1 DD94-01005A (CASE BREAK)

Near Ridge Rd, Urbana, OH 43078
Steve G.

Steve G.

REFRIG/SIDE-BY-S WHIRLPOOL WRS342FIAB00 Customer states that the milk is freezing; ordrng 1 W10899382 (diffuser)

Near Lind Pl, Mason, OH 45040
Shawn H.

Shawn H.

REFRIGERATOR WHIRLPOOL WRF532SMBB00 Upon arrival customer stated that just fresh food section isn’t cooling well. Inspected evaporator and found it frosted over. Forced unit into defrost. Unit is getting voltage from control to heater. At this time unit is defrosting fine in forced mode. May have an intermittent failure of the control or the defrost thermostat. Customer wants to replace thermostat and is aware that this may not fix the issue and may still need control. ; ordrng 1 W10290745 (harns-wire)

Near W Dayton St, West Alexandria, OH 45381
Shawn H.

Shawn H.

RANGE - ELECTRIC SAMSUNG NE59M6850SS/AA Went to install switches that were order but they are not correct. Switch that was ordered is for small burner not large. Diagram has number for small burner listed for the large burner switch. Please order switches. ; ordrng 2 DG44-01006B (INFINITE SWITCH )s

Near Ashlee Dr, Lewisburg, OH 45338
Shawn H.

Shawn H.

WASHER WHIRLPOOL WTW8040DW4 Upon arrival found unit would power up but no function from controls. Buttons give audible tone but aren’t operating. Removed console to inspect for loose connections. None found. Reassembled and ran diagnostics to check. No errors present. Unit won’t go into test mode. Lid will not lock. Not getting correct voltage from board to lock. Unit needs main control and would like to have lid lock on hand in case it still won’t operate with correct voltage. ; rqstng P&A on 1 W10810403 (lid lock assy) and 1 W11182868 (cntrl-elec)

Near Pugliese Pl, Dayton, OH 45415
Shawn H.

Shawn H.

REFRIGERATOR SAMSUNG RF263TEAESG/AA Upon arrival customer stated that unit has been cooling ok for the past few days. They also stated that they have water under the deli tray. Put unit into diagnostics to check for errors. None found. No signs of water under tray at this time but you can see water staining. Checked temps in fresh food section. Temps are at 37. Control set to 37 as well. Unit needs service bulletin for leak/moisture build up at top. ; ordrng 1 DA82-01415A (LEAK KIT) and 1 DA97-12609C (EVAP COVER W/FAN)

Near Ridge Ave, Dayton, OH 45414
Shaun S.

Shaun S.

DISHWASHER FRIGIDAIRE FGID2468UF1A "Upon arrival found as soon as you plug in dishwasher comes up with U0 error for defective vent fan, according to trouble shooting says to check wire harness first, it checks ok, the issue either in fan or in main board tech to order both ; ordrng 1 5304517594 (BOARD) and 1 5304523304 (VENT ASSM)"

Near Sweitzer St, Greenville, OH 45331
Shaun S.

Shaun S.

REFRIGERATOR SAMSUNG RF28M9580SR/AA "Upon arrival found that unit has a frozen up and jammed imk on unit causing it not to make ice properly, unit needs new service kit installed ; ordrng 1 DA82--02707A (KIT )"

Near Otterbein-Ithaca Rd, Arcanum, OH 45304
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

WASHER MAYTAG MVWX655DW0 Inspected unit and found the WASHPLATE damaged. Ordering part; ordrng 1 W10752187 (SCREW) and 1 W10902814 (WASHPLATE)

Near Beal Rd, Franklin, OH 45005
Kevin M.

Kevin M.

REFRIGERATOR GE GFE26GSKISS Needs rails and gasket for freezer door okayed for Dan at Aarons; ordrng 1 WR14X31558 (GASKET) and 1 WR72X10427 (slide lower fz rh) and 1 WR72X10428 (slide lower fz lh)

Near Dakota Dr, Xenia, OH 45385
Kevin M.

Kevin M.

REFRIGERATOR GE CYE22TSHBSS Ff fan is assy is out an ordering parts for it; rqstng P&A on 1 WR17X13177 (refrigerator evapora) and 1 WR60X20880 (FAN)

Near Atherton Rd, Dayton, OH 45409
Brad A.

Brad A.

RESIDENTIAL REFR WHIRLPOOL KRFF507HPS01 Found dent and scratches on left ff door. Ordered door.; ordrng 1 W11420904 (LEFT FF DOOR)

Near Cambridge Dr, Springfield, OH 45503
Brad A.

Brad A.

REFRIGERATOR MAYTAG MFI2569VEW2 "Found unit is not powering fans, compressor, and front display is not responding. Ordered main control, user interface. Located in the kitchen, manufactured 2010.; rqstng P&A on 1 12939601 (cntrl-elec) and 1 W10312695 (cntrl-elec) and 1 W10776982 (cntrl-elec)"

Near S Main St, North Hampton, OH 45349
Brad A.

Brad A.

WASHER KENMORE 110.280327 "Found bearings making loud noise, rotor is rubbing stator, control is not responding properly. Ordered outer tub, stator, rotor, and control. Located in the laundry room, manufactured 2005.; rqstng P&A on 1 280146 (rotor) and 1 W10051176 (control unit assy) and 1 W10128830 (tub/drive shaft assy) and 1 W10419333 (stator) and 1 W10820039 (hub)"

Near Pitcairn Rd, Dayton, OH 45424
Brad A.

Brad A.

REFRIGERATOR FRIGIDAIRE FFHD2250TS3 "Found evaporator only partially cooling, will transfer repair to checks for leak to Kevin Montgomery per Chris.; saved tckt"

Near Autumn Creek Dr, Fairborn, OH 45324
Tim  R.

Tim R.

REFRIGERATOR WHIRLPOOL GC3NHAXVY01 Replaced optics sensor. Checks ok

Near Burgoyne Dr, Dayton, OH 45405
Steve M.

Steve M.

DISHWASHER MAYTAG MDB8959SFZ Installed new sensor and main board ran through diagnostic unit checks OK

Near Township Rd 55, Bellefontaine, OH 43311
Steve M.

Steve M.

REFRIGERATOR BO SAMSUNG RF263BEAESG/AA Install new evaporator cover and defrost sensor.

Near Chinook Pass, Piqua, OH 45356
Tim  R.

Tim R.

WASHER MAYTAG MVWC565FW0 Could not get unit to make any noise ran through multiple cycles. I believe issues was with shifter not shifting. Reprogrammed and unit. Checks ok

Near Darst Rd, Dayton, OH 45440
Tim  R.

Tim R.

DRYER - ELECTRIC LG DLEX3700V Checked unit over found bad connected on display. Fixed connection checks ok

Near Trafalgar Ct, Centerville, OH 45459
Steve G.

Steve G.

REFRIGERATOR FRIGIDAIRE FFSS26D8RS0 No problem found unit working fine customer states it was working fine for several days

Near Dorset Dr, Middletown, OH 45044
Tim  R.

Tim R.

RANGE WESTINGHOUSE WFE550S0HZ0 Checked unit over found that the unit wasn’t reading the correct temperature. Reprogrammed control and adjusted temps. Checks ok. Informed customer if unit acts up again they’ll needs a new control.

Near Piper Ln, Dayton, OH 45440
Steve G.

Steve G.

RESIDENTIAL REFR WHIRLPOOL GI15NDXZB1 Unit is not making ice. Found out it is a ice maker. Spoke to Michelle at warranty company advised it’s a true under the counter ice maker they are going to dispatch to another company fill out for trip

Near Schaffers Run Ct, Hamilton, OH 45011
Tim  R.

Tim R.

REFRIGERATOR SAMSUNG RF28HMEDBSR Replaced icemaker. Checks ok; used 1 DA97-15217D (ICE MAKER) from stock

Near Linden Brook Dr, Centerville, OH 45458
Tim  R.

Tim R.

MICROWAVE KENMORE 40185043210 Tested unit found we had 120 volts going to the socket bulb is bad. Customer replacing bulb.

Near Bourdeaux Way, Centerville, OH 45458
Steve G.

Steve G.

DISHWASHER MAYTAG MDBH979AWS3 Installed new console and main board cycled unit test OK

Near Springmeadow Dr, Hamilton, OH 45011
Steve G.

Steve G.

RANGE GE C2S900M2N1S5 Installed new bolts screws installed new gas valves wire harness and tube manifold supply, cycled unit several times and checked OK

Near Livingston Dr, Mason, OH 45040
Tim  R.

Tim R.

WASHER LG WM8000HVA Replaced door boot. Checks ok

Near Runnymede Rd, Dayton, OH 45419
Steve M.

Steve M.

DRYER WHIRLPOOL WED8500DC4 Dryer not heating due to blown heating element. Recommend customer have dryer vent cleaned as soon as possible. Unit Heating properly with new heating element; used 1 8544771 (ELEMENT) from stock

Near Oak Hill Ct, Troy, OH 45373
Shaun S.

Shaun S.

DISHWASHER SAMSUNG DMT400RHS/XAA "Removed and replaced drain house on unit, ran and checked operation of the unit, watched unit operate with customer present, unit checks ok upon techs departure"

Near Centre St, Dayton, OH 45403
Shaun S.

Shaun S.

DISHWASHER WHIRLPOOL GU2300XTVS3 "Installed new wiring harness on unit ran and checks out ok upon techs departure, made sure before tech left that customer observed unit functioning, and left unit running when departed"

Near Turtle Shell Dr, Dayton, OH 45414
Steve M.

Steve M.

REFRIGERATOR SAMSUNG RF28HFEDTSR/AA Found freezer door closer assembly stuck in the open position not allowing the door to close. Reset closer springs unit is closing properly

Near Rosewood Dr, Troy, OH 45373
Shaun S.

Shaun S.

DRYER SAMSUNG WA400JHDWR/AA "Replaced rods and greased ran towels through unit, watched unit cycle unit checks ok"

Near Twin Lakes Cir, Clayton, OH 45315
Shaun S.

Shaun S.

WASHER MAYTAG MVWX655DW1 "Upon arrival found clutch slipping, tech repaired clutch ran and tested product with customer present, unit checks ok"

Near N Jefferson St, Arcanum, OH 45304
Steve G.

Steve G.

DRYER MAYTAG MEDB835DW4 Customer states that the unit is making a loud noise starting with the second load. He had a video of it but it was hard to determine where the noise is coming from. Removed the drum and inspect all 5 rollers and the idler pulley. Did find some large build up lint on the drum felt. Inspect the entire unit. Load test unit with wet towels could not recreate the noise.

Near Marshall Rd S, Middletown, OH 45044
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

WASHER MAYTAG MVWC565FW1 Installed parts and re-calibrated the unit. Ran a test cycle and the unit functioned properly. All checks OK

Near Eaton Ave, Middletown, OH 45044
Steve G.

Steve G.

RANGE FRIGIDAIRE FGEH3047VFB Installed new relay board and thermostat cycled unit test OK

Near Hichitee Ct, Liberty Township, OH 45011
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

WASHER-DRYER COM GE GUD27ESSMWW Called customer and they say that they do not need the service.

Near Tytus Ave, Middletown, OH 45042
Shawn H.

Shawn H.

DRYER LG DLEX3700V Installed main control and ran unit to test. Unit operates as it should. All ok.

Near Forsythe Ave, Dayton, OH 45406
Shawn H.

Shawn H.

FREEZER FRIGIDAIRE 253.447331 "Upon arrival found unit with frost on the evaporator cover. Removed cover to inspect. Unit isn’t defrosting properly. Forced unit into defrost. Getting voltage from the time to heater, through heater, but not through defrost thermostat. Replaced defrost thermostat. Unit is defrosting as it should. All ok."

Near Crestridge Dr, Dayton, OH 45414
Brad A.

Brad A.

RANGE AMANA AER6303MFS2 "Installed harness, block and fuse. Unit checks ok."

Near Hayden Ave, Dayton, OH 45431
Brad A.

Brad A.

REFRIGERATOR SAMSUNG RFG297ABRS/XAA Installed ff evaporator cover and leak kit. Unit checks ok.

Near Hampton Pl, Xenia, OH 45385
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

RANGE FRIGIDAIRE LFEH3054UFD Inspected the unit and found the front left burner not turning on. Removed The front panel and inspected the infinity switch. Found loose wiring at the infinity switch and burner. Secured harnesses. Tested the unit and it is now heating properly on high and low. All checks OK

Near Montgomery Ln, Springboro, OH 45066
Tim  R.

Tim R.

DRYER MAYTAG MGDB835DW4 Checked unit over found marks on blower wheel. Unit need new blower wheel. Due to noise half way through cycle; rqstng P&A on 1 697772 (blower wheel)

Near Brentwood Dr, Dayton, OH 45406
Tim  R.

Tim R.

DISHWASHER BOSCH SHPM78Z55N/01 Checked unit over found that the unit needs a new drain hose due to leaking.; ordrng 1 #### (DRAIN HOSE)

Near Fairwood Dr, Dayton, OH 45432
Tim  R.

Tim R.

COOKTOP WHIRLPOOL WFE525S0HV1 Unit needs new main control due to f6 e4 error code. Unit 2 years old in the kitchen; rqstng P&A on 1 W11256088 (cntrl-elec)

Near S Union Rd, Miamisburg, OH 45342
Steve M.

Steve M.

MICROWAVE OVEN LG LMV2031BD/00 Cooling fan motor is seized and the magnetron overheated and melted the fan blade and pop the fuse; ordrd 1 5900W1A007C (fan) and 1 EAF36358316 (FUSE) and 1 EAU42744409 (fan motor)

Near OH-638, Bellefontaine, OH 43311
Steve M.

Steve M.

DRYER SAMSUNG DVE50M7450W/A3 Motor relay is stuck. Need main board. ; ordrng 1 DC92-01729P (CONTROL)

Near Murphy Ln E, Troy, OH 45373
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

REFRIGERATOR SAMSUNG RF28HMEDBSG/AA Inspected the unit and found the fresh food section at an average of 37 degrees and an average of 6 degrees in the freezer. I entered diagnostics and found a power of error code. Unplugged the unit for 5 minutes and rest the error code. All checks ok. Unit functioning properly at this time.

Near Sycamore Creek Dr, Springboro, OH 45066
Steve M.

Steve M.

MICROWAVE KITCHENAID KOCE500ESS08 F1E5 inverter error. Ran through diagnostics. Possible inverter with appliance manager board. Unit was making a strange noise. Possible mag tube. This is a built-in wall oven microwave combo. Requesting additional labor and flat oven cart. 2hr job; rqstng P&A on 1 W11325604 (INVERTER BOARD) and 1 W11325786 (APPLIANCE MANAGER) and 1 W11346197 (MAGNETRON )

Near Rosewood Creek Dr, Troy, OH 45373
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF260BEAESR/AA Def sensor fan assy and fill tube to ice maker cust declined estimate

Near Garnet Dr, Dayton, OH 45458
Steve G.

Steve G.

WASHER SAMSUNG WF42H5200AF/A2 Unit is getting an error code , unit is filling up above the rim advise customer do not use unit the door can push open and flood her house or the main board and pressure switch; rqstng P&A on 1 1111 (MAIN BOARD) and 1 2222 (PRESSURE SWITCH)

Near Roberts Park Dr, Mason, OH 45040
Steve G.

Steve G.

HOME COOKING - E LG LRG3194BM/00 "Installed new broil ignitor, cycled and found that gas was trying to come thru the burner tube. It was sputtering out. ; ordrng 1 1111 (BURNER)"

Near Timber Rail Ln, Mason, OH 45040
Brad A.

Brad A.

WASHER SAMSUNG WF218ANW/XAA "Found unit not draining, found drain pump connector at main control not making contact. Repaired connection. Unit is draining properly."

Near W Liberty St, Springfield, OH 45506
Steve G.

Steve G.

RANGE GE JBS86SP1SS "Installed new bake element and stand-off adaptor. Found the relay board was not correct, and reordering ; ordrng 1 1111 (OVEN CONTROL WITH FACEPLATE)"

Near Churchview Ln, West Chester Township, OH 45069
Shawn H.

Shawn H.

RANGE BOSCH HDI8054U/01 "Upon arrival found all burners but the right rear with low flames and little to no adjustment. Tried adjusting burners at valves but this did not change anything. Unit needs lf, rf, or, and center burner bases. ; ordrng 1 12003348 (LF JET ASSEMBLY ) and 1 12003351 (CENTER JET ASSEMBLY ) and 1 12003352 (REAR JET ASSEMBLY ) and 1 12003360 (RF JET ASSEMBLY )"

Near Alfred Dr, Dayton, OH 45417
Brad A.

Brad A.

DISHWASHER WHIRLPOOL WDT780SAEM1 Found wash motor out of ohm range and main control burned at wash motor connection. Unit needs motor and control. Customer does not want to repair.

Near St Paris Pike, Springfield, OH 45504
Shawn H.

Shawn H.

REFRIGERATOR SAMSUNG RF18HFENBSR/AA Upon arrival found unit with frosted over evaporator. Put unit into forced defrost mode to check circuit. Not getting voltage from control. New board that was installed has failed. Unit needs main PCB under part warranty. ; ordrng 1 DA92-00420T (MAIN PCB(PW))

Near Hutson Ave, Nashville, TN 37216
Shawn H.

Shawn H.

WASHER MAYTAG MVWB835DC3 Upon arrival customer stated that unit will power on but cannot get my operation from u/i. Removed console to inspect and found moisture damage to main control. Control has large amount of corrosion on it. Disconnected u/i and reconnected. No change. Unit needs main control but would like to have console on hand in case it is shorted as well. Called BMS to give quote. Waiting on call back. ; rqstng P&A on 1 W11115285 (panel-cntl) and 1 W11170706 (cntrl-elec)

Near Merrimac Ave, Dayton, OH 45405
Shawn H.

Shawn H.

REFRIGERATOR BOSCH B26FT80SNS/02 Upon arrival customer stated that unit has started dispensing crushed ice. Ran dispenser to test and it functions as it should. Went to remove ice bucket but it is stuck. Lock tab for brisket is broken already. Unit needs ice bucket because trying to remove stuck bucket it cracked. Could not duplicate no crushed concern but suspect bucket may be causing the issue. ; ordrng 1 677502 (case)

Near S Kimmel Rd, Clayton, OH 45315
Shawn H.

Shawn H.

FREEZER WHIRLPOOL WZF34X18DW00 Upon arrival found unit making noise from evaporator fan. Fan is rubbing on ice and frost build up. Removed evaporator cover to inspect. No ice built up on evaporator. Ice and frost is coming from outside and freezing up at evaporator fan causing noise. Gasket is allowing air in at the top right corner. Gasket isn’t sealing well. ; ordrng 1 W10856583 (gasket-dor)

Near Lowell Ave, Eldorado, OH 45321
Shawn H.

Shawn H.

REFRIGERATOR SAMSUNG RF23HCEDBSR/AA Part that was ordered is the main PCB. It is listed as the inverter PCB on the breakdown but is not. Please order and schedule for this week if possible. Afternoon appointment please. ; ordrng 1 DA92-00483C (INVERTER PCB )

Near Brantford Rd, Dayton, OH 45414
Shaun S.

Shaun S.

COOKTOP ADMIRAL JP3030SJ4SS "Upon arrival found that breaker was tripped, reset breaker on unit and found that left front burner is defective and not heatingDeductible paid Chk #1092 $75.00; ordrng 1 WB30T10145 (radiant element)"

Near Harvard Blvd, Dayton, OH 45406
Shaun S.

Shaun S.

REFRIGERATOR WHIRLPOOL GI5FSAXVY02 "Found that imk was defective will not cycle thru properly, drain tube has been taken care of ; ordrng 1 W10190981 (icemaker)"

Near Foxboro Dr, Dayton, OH 45416
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

REFRIGERATOR GE CFE29TSDBSS Inspected unit and found the door paddle sticking and ui board not accepting changes in selection. Ordering parts; rqstng P&A on 1 WR01X11027 (SPRING) and 1 WR17X13165 (PADDLE ASSEMBLY ) and 1 WR55X11183 (UI BOARD)

Near Stolle Dr, Springboro, OH 45066
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Call customer and they stated they would like the filter housing replaced. Ordering part.; ordrng 1 W10394053 (FILTER HOUSING)

Near Cypress Ct, Germantown, OH 45327
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Inspected unit and found the refrigerator breaker also had several other outlets on the breaker. I advise the customer that appliances should be on a dedicated line and not connected to other outlets. I recommended they contact an electrician to have it fixed. Inspected the inside of the unit and found ice buildup in the icebox area in the fresh food section. Ordering Samsung icemaker upgrade kit.; rqstng P&A on 1 111111 (ICEMAKER UPGRADE KIT)

Near Gadwall Ln, Franklin, OH 45005
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF260BEAESR/AA Unit needs defrost sensor drain kit and ff fan assy; rqstng P&A on 1 DA82-02367A (LEAK KIT ) and 1 DA96-00660J (DEF SENCOR ) and 1 DA97-12609C (FF FAN ASSY)

Near Woodmont Dr, Dayton, OH 45434
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF4287HARS/XAA brd & Imk; ordrng 1 DA92-00233DPW and 1 DA97-07365GPW

Near Woodbluff Ln, Dayton, OH 45458
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RS265TDRS/XAA Error code ff fan is out ordered new ff fan assy; rqstng P&A on 1 DA97-08724N (FF FAN ASSY )

Near Bonnie Villa Ln, Dayton, OH 45431
Kevin M.

Kevin M.

REFRIGERATOR GE GFE28GMKBES Fresh food fan and cover needs replaced frosting up and ice door hinge is broken need new door; ordrng 1 WR17X24080 (evaporator cover ff) and 1 WR60X26866 (fan dc ff evap) and 1 WR78X26304 (LEFT FF DOOR)

Near Elston Ct, Dayton, OH 45434
Brad A.

Brad A.

DRYER MAGIC CHEF MCSDRY1S "Installed timer, heater, and knob, unit will not heat. Called Techline, they suggested replacing PCB board, eco switch, and humidity switch. They are sending the parts.; saved tckt"

Near Hoppes Ave, Springfield, OH 45503
Brad A.

Brad A.

REFRIGERATOR SAMSUNG RS261MDWP/XAA "Found icemaker not cycling properly, ordered icemaker.; ordrng 1 DA97-08059A (ICEMAKER)"

Near Ridgewood Rd E, Springfield, OH 45503
Brad A.

Brad A.

RANGE FRIGIDAIRE FEFL67DCA "Deductible 60 collected Found unit not cycling bake properly, ordered control and temperature sensor. Located in the kitchen, manufactured 2004.; rqstng P&A on 1 316490001 (probe) and 1 5304509493 (CONTROL)"

Near Lovell Ct, Dayton, OH 45424
Brad A.

Brad A.

RANGE SAMSUNG NE58F9500SS/AA The wrong part was listed on the Samsung parts list. Picked up proper part. Will return for repair.; saved tckt

Near Mallard Dr, Dayton, OH 45424
Tim  R.

Tim R.

WASHER LG WM2016CW Checked unit over found that the door would not unlocked. Reprogrammed control and opened up door tested unit unit now locking properly

Near Pine Knott Dr, Dayton, OH 45431
Tim  R.

Tim R.

DRYER WHIRLPOOL WED7500GC0 Adjusted door strike and loosened door and straighten bent hinges tightened up hinges. Unit checks OK.

Near Bayside Dr, Dayton, OH 45431
Tim  R.

Tim R.

DRYER GE DSKP333EC6WW Disassembled unit down at the blower wheel bolt came loose. Reinstalled bolt. Checked OK

Near Valley Forge Dr, Dayton, OH 45440
Tim  R.

Tim R.

DRYER SAMSUNG DV45H7000EW/A2 "Replaced rollers and idler, checks ok; used 1 DC93-00634A (IDLER PULLEY), and 2 DC97-16782A (ROLLER) from stock"

Near Huffman Ave, Dayton, OH 45403
Tim  R.

Tim R.

DISHWASHER BOSCH SHXM78W55N/11 Checked unit over found that the unit wasn’t draining. I had power to the drain pump but wasn’t emptying the water. Cleared out pump area and there was no blockage. Customer debating repair.

Near S Patterson Blvd, Dayton, OH 45409
Tim  R.

Tim R.

REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Cleared frozen drain and installed heater. Check ok

Near Innsbruck Dr, Dayton, OH 45459
Tim  R.

Tim R.

DRYER SAMSUNG DV52J8700EW/A2 Replaced control due to check filter light never going off. Checks ok

Near Bellfield St, Dayton, OH 45420
Steve M.

Steve M.

DRYER WHIRLPOOL WED75HEFW0 Unit loud squealing due to seized belt tensioner. Replaced and checked ok; used 1 W10837240 (BRACKET) from stock

Near Christine Ct, Piqua, OH 45356
Steve M.

Steve M.

REFRIGERATOR SAMSUNG RF28NHEDBSR/AA Installed new door and display

Near Red Buckeye Dr, Phoneton, OH 45371
Steve M.

Steve M.

RANGE - GAS LG LSG4513BD/00 Installed LP conversion kit.

Near Agenbroad Rd, Tipp City, OH 45371
Steve G.

Steve G.

RANGE - ELECTRIC GE CHS950P2M1S1 Installed new control. Went to test and unit did not work. Per techline they are sending over to CRS.

Near Great Waters Ln, West Chester Township, OH 45069
Steve G.

Steve G.

REFRIGERATOR/TOP GENERAL ELECTRIC GTE18ETHPRWW Installed new water valve and installed new icemaker

Near Baywatch Way, Mason, OH 45040
Steve G.

Steve G.

REFRIGERATOR FRIGIDAIRE FFHS2311PFGA "Unit is not making ice. Several days before the service call the unit started to work and has been working fine, but wanted someone to look at the unit."

Near Woodberry Dr, Hamilton, OH 45011
Shawn H.

Shawn H.

REFRIGERATOR KENMORE 106.5002321 Installed new gasket with a small bead of silicone. Advised tenant to keep door closed for as long as possible to help gasket hold shape from being twisted in box. All ok.

Near Lauren Cir Dr, Englewood, OH 45322
Shawn H.

Shawn H.

DRYER ELECTROLUX EWED65HSS0 "Upon arrival customer stated that unit heats fine on low and medium but shows E64 when on high. Removed drum to inspect. Found heating element shorted open causing E64. Cleared unit of lint, installed heater, and ran to test. All ok. Unit heats as it should. ; used 1 134792700 (ELEMENT) from stock"

Near Willow Wind Ct, Clayton, OH 45315
Shawn H.

Shawn H.

WASHER SPEED QUEEN AWN63RSN116TW01 "Upon arrival customer stated that unit had flashing wash and rinse light, then unlocked and stopped cycle. Ran unit through diagnostics to check. No error codes present. Unit ran through test with no issues. Could not duplicate concern of buzzing noise or error codes. Customer stated that they have use the machine since with no issue."

Near Crawford Toms Run Rd, Brookville, OH 45309
Shaun S.

Shaun S.

DRYER SAMSUNG DVE45R6100P "Upon arrival found that unit has no power at terminal block on unit, checked breaker and found no issue there tech found that power cord going into plug was not secured in receptacle, tech made repairs ran and checked out unit checks ok"

Near Folkerth Rd, Greenville, OH 45331
Shaun S.

Shaun S.

DISHWASHER FRIGIDAIRE FGID2476SF0A "Upon arrival ran and tested product on every cycle there is on control panel, each time found that all selections are functionin properly at this time, ran and had customer observe operation upon techs departure"

Near Cedar Dr, West Milton, OH 45383

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