Near Springboro, OH 45066
Steve G
Job Details: 09/27/2019
WASHER MAYTAG MAV8557AWW Customer states that the unit kept filling up . While checking out the washer tech put the unit into spin drain and could hear the transmission was out. Did take cover off the thrust bearing and did show customer oil was in the cap;. did show the customer that the transmission was out. Customer is not going to repair
Near Mason, OH 45040
Steve G
Job Details: 09/27/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Installed new icemaker wire harness kit cycled unit test OK
Near Mason, OH 45040
Steve G
Job Details: 09/27/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Customer states that the unit is not making any ice. Found that the freezer is not going into defrost mode. Customer has to unplug 2 days prior ; rqstng P&A on 1 WPW10807590 (CONTROL BOARD) and 1 WPW11032800 (FAN WITH BI-METAL) and 1 WPWP12729128 (HEATER)
Near Dayton, OH 45419
Shawn H
Job Details: 09/27/2019
DISHWASHER FRIGIDAIRE LFID2426TF2A Installed all provided parts and ran to test. All functions work as they should. All ok.
Near Mason, OH 45040
Steve G
Job Details: 09/27/2019
WASHER GE GTW680BSJ6WS Last out customer installed new recirculating hose. Hose just slides into the top tub ring and onto the pump. Clamp was on and tip was in the tub ring. Load test the unit and found a crack in the tub. ; ordrng 1 1111 (OUTER TUB)
Near Dayton, OH 45419
Shawn H
Job Details: 09/27/2019
DISHWASHER FRIGIDAIRE FFCD2413UB1A Upon arrival found sump full of water. Cancelled cycle to force drain and unit would not drain. Pump has voltage to it but isn’t moving water. Installed new pump from stock and ran to test. All ok. ; used 1 A00126401 (DRAIN PUMP) from stock
Near Dayton, OH 45410
Shawn H
Job Details: 09/27/2019
DRYER SAMSUNG DVE50M7450W/A3 "Upon arrival unit was noisy from right rear of machine. Aaron’s service center just had the machine for a month and replaced the belt and idler. Since the unit came back the noise has occurred. Disassembled unit and inspected bulkhead. All rollers are tight, no loose screws. Vibration is coming from the heater duct/bulkhead. Tightened screws for duct and noise is gone. Advised customer to monitor. If noise comes back unit will need heater duct. Samsung ticket# 4151248236 Samsung states that unit is out of warranty unless we send in bill of sale. Need to send pop to Samsung."
Near Dayton, OH 45431
Shawn H
Job Details: 09/27/2019
WASHER SAMSUNG WA40J3000AW/AA "Upon arrival customer states that unit will get to the final spin and drain then refill and continue this for hours. Customer isn’t using extra rinse setting. No error codes found, all functions work as they should in test mode. Found service bulletin that pertains to this exact issue. Per bulletin replace main control. Unit needs main PCB. Samsung ticket# 4151248147; rqstng P&A on 1 DC92-01739A (PCB(NLA 7/19))"
Near Dayton, OH 45431
Shawn H
Job Details: 09/27/2019
DRYER SAMSUNG DV42H5000EW/A3 Upon arrival found some option buttons inop and some working. Removed console and inspected for loose connections. Found corrosion from moisture on circuit board. Unit needs options u/I. Unit heats fine otherwise. ; ordrng 1 DC97-18494A (U/I)
Near Dayton, OH 45440
Shawn H
Job Details: 09/27/2019
OVEN LG LRE3012ST/01 "Unit is 7 years old in kitchen. Customer states that unit will continue to heat after cancelling bake and that both left burners do not have any temp adjustment. Both left burners only run on hi. Can not adjust temp at control panel. - button for both is inop. Ran unit in preheat to test. Unit stops heating after it gets to temp but you cannot cancel out the cycle. The cancel button is inop. Unit needs u/i.; rqstng P&A on 1 AGM73371703 (CNTRL PNL ), states that autho needed"
Near Dayton, OH 45449
Shawn H
Job Details: 09/27/2019
DISHWASHER KITCHENAID KUDI01ILBL2 "Unit is 16 years old in kitchen. Customer states that unit will run and run and won’t complete the cycle on any setting. Also the cancel button is inop. Pulled console and found shorted cancel button. Unit has long wash times because it isn’t heating the water to temp. Heater, thermal fuse, and thermistor are all in spec. Main control not sending voltage to heater. Unit needs main control and user interface. Main control shows NLA as of 6/19. ; rqstng P&A on 1 W10757829 (u/i ) and 1 WP8564543 (cntrl-elec(NLA 6/19))"
Near Dayton, OH 45416
Shaun S
Job Details: 09/27/2019
WASHER KENMORE 110.2204529 "Upon arrival removed and replaced accuator on unit, ran unit through diag mode, unit checks ok; used 1 W10006355 (ACTUATOR) from stock"
Near Dayton, OH 45405
Shawn H
Job Details: 09/27/2019
WASHER SAMSUNG WF42H5600AW/A2 "Installed all provided parts and ran to test. Still no operation. Have voltage to u/i but no operation. Unit needs u/i board. ; rqstng P&A on 1 11111U/IBOARD (111111U/I BOARD), states that autho needed"
Near Dayton, OH 45417
Shaun S
Job Details: 09/27/2019
WALL OVEN TAPPAN E0V-116 5 "Upon arrival found that unit has a defective thermostat, contacted DAP and Verdi’s that part is NLA, informed customer of findings. Talked to customer about replacement of oven, lost her know that either Lowe’s, Home Depot, or Custume Distributers could help her out as far as a replacement"
Near Dayton, OH 45417
Shaun S
Job Details: 09/27/2019
REFRIGERATOR SAMSUNG RF268ABBP "Upon arrival found that head on bottom imk was ripped of causing unit not to cycle through, tech removed and replaced lower imk, cycled thru, unit checks ok. Found that upper imk that the shut of arm was jammed on outside of imk causing unit to stay in off position, tech repaired upper imk, cycled thru unit checks ok ; used 1 DA97-07365G (IMK) from stock"
Near Dayton, OH 45406
Shaun S
Job Details: 09/27/2019
REFRIGERATOR FRIGIDAIRE FFHS2322MBKA "Upon arrival found that flap door not sealing against fridge causing unit to frost up and cubes to jam as there being disp, tech repaired dispenser, ran and tested on both crush’s and cubed, unit checks ok Spoke to Brandy in service dept auth# 146227"
Near Dayton, OH 45405
Shaun S
Job Details: 09/27/2019
DRYER WHIRLPOOL WED5700SW0 Upon arrival found that dryer was functioning correctly problem being had clothes are not coming out of washer completely spun out causing dryer to run multiple times to dry clothes
Near Dayton, OH 45415
Shaun S
Job Details: 09/27/2019
REFRIGERATOR SAMSUNG RH25H5611SR/AA Upon arrival found that shutoff arm on side of imk was jammed on outside of imk and not in position that it should of been in for imk to cycle through properly repaired imk ran and cycled unit through 2 times both times unit rotated through properly with no issue
Near Union City, OH 45390
Kevin
Job Details: 09/27/2019
REFRIGERATOR FRIGIDAIRE FFHS2311LBRA Replaced parts. Set unit to 7 on both freezer and frig sections. Checked the damper door is open. Checked freezer to make sure fan is running and vents are cleared. Told customer to monitor.
Near Vandalia, OH 45377
Shaun S
Job Details: 09/27/2019
REFRIGERATOR GE GFSS6KKXASS "Upon arrival found that water seems to be coming from froze up drain but evap panel frozen in place, need new evap cover and drain steamed and evaluated ; ordrng 1 EVAPCOVER"
Near Union City, OH 45390
Kevin
Job Details: 09/27/2019
REFRIGERATOR FRIGIDAIRE LFFH20F3QWG Freezer had frozen drain, which prevents unit from circulating air properly, unit is cooling fine just air intake at bottom frozen shut
Near Greenville, OH 45331
Kevin
Job Details: 09/27/2019
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Unit has ice and frost buildup per samsung bulletin. Customer has no extended warranty. Gave customer estimate on parts and labor for service. Customer declined parts and repair at this time.
Near Greenville, OH 45331
Kevin
Job Details: 09/27/2019
MICROWAVE SAMSUNG ME18H704SFW "Replaced parts. Connected unit to power, checked by warming a cup of water, heating ok, did 2x. Checked light and blower fan. Replaced unit mounting nut, explained to customer wife theynhave one fine and one course thread bolt. Need to purchase another fine thread bolt to use with new mounting nut. Customer will finish mounting unit above stove. Unit checks ok."
Near Ansonia, OH 45303
Kevin
Job Details: 09/27/2019
WASHER SPEED QUEEN AWNE9RSN115TW01 "Tightened up main nut on drive per bulletin FB19-9. Put unit in wash cycle, no noise. Then proceeded to drain and spin. Customer husband there the whole time to monitor, is happy. Unit checks ok."
Near Dayton, OH 45405
Kevin
Job Details: 09/27/2019
REFRIGERATOR FRIGIDAIRE LFTR2032TP0 Installed new door gasket need to run cc
Near New Paris, OH 45347
Kevin
Job Details: 09/27/2019
REFRIGERATOR KENMORE 596.735032 Upon arrival found frig at 77F and freezer around 10F. Removed freezer contents and evap cover. Unit has good frost pattern. Evap fan was not running i was able to spin and get it going but it is very weak. Needs new evap fan also customer has issue with lower icemaker. Ordering new evap motor and ice maker.; ordrng 1 12002225 (motor-evap) and 1 D7824706Q (ice maker)
Near Dayton, OH 45440
Kevin
Job Details: 09/27/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ02 Installed new water valve and checks ok but may need Wiring harness to the ice maker
Near Arcanum, OH 45304
Kevin
Job Details: 09/27/2019
REFRIGERATOR SAMSUNG RF18HFENBSR/US Installed new ff EVAP coil dye dryer and recharged unit; used 1 DA81-06006B (DRIER FILTER) from stock
Near Beavercreek, OH 45430
Kevin
Job Details: 09/27/2019
REFRIGERATOR WHIRLPOOL 79572049316 Adjusted filter housing and installed filter housing for the cust
Near Dayton, OH 45405
Kevin
Job Details: 09/27/2019
REFRIGERATOR GE CFE28TSHFSS Ff section frosting up ordered def system and EVAP fan ; rqstng P&A on 1 WR17X27084 (refrigerator evapora) and 1 WR50X10108 (thermostat defrost f) and 1 WR51X10132 (heater def asm ff) and 1 WR60X26866 (fan dc ff evap)
Near Miamisburg, OH 45342
Kevin
Job Details: 09/27/2019
FREEZER FRIGIDAIRE LFFH20F3QWC Unit working right now but possibly timer sticking or TSTAT ; ordrng 1 5304513033 (TSTAT) and 1 5304518034 (TIMER)
Near Xenia, OH 45385
Brad Anders
Job Details: 09/27/2019
REFRIGERATOR GE PGSS5NFXASS "Found unit cooling properly, checks ok."
Near Cedarville, OH 45314
Brad Anders
Job Details: 09/27/2019
MICROWAVE KENMORE 790.8037331 "Found unit not heating, needs new magnetron, customer considering repair."
Near Washington Township, OH 45458
Kevin
Job Details: 09/27/2019
REFRIGERATOR KITCHEN AID WUW35X24DS Lower hinge is rubbing ; ordrng 1 W10782241 (closer) and 1 W10782242 (bracket) and 1 W10782243 (switch) and 4 W10782261 (screw)s and 1 W10782267 (bracket) and 1 W11243790 (hinge-door) and 1 W11255164 (grille) and 1 W11255595 (stop-door)
Near Fairborn, OH 45324
Brad Anders
Job Details: 09/27/2019
RANGE FRIGIDAIRE FFEF3050LSH Installed new control. Unit is heating properly.
Near Springfield, OH 45502
Brad Anders
Job Details: 09/27/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM00 "Installed new pantry door, user interface, and harness. Unit checks ok."
Near Cedarville, OH 45314
Brad Anders
Job Details: 09/27/2019
OVEN WHIRLPOOL WFE515S0ES0 "Found bake element open, found left front burner not coming on, ordered infinite switch, element, and bake element. Located in the kitchen, manufactured 4/2017; rqstng P&A on 1 W10823729 (ELEMENT) and 1 WP9755770 (BAKE ELEMENT) and 1 WPW10434452 (INFINITE SWITCH )"
Near Fairborn, OH 45324
Brad Anders
Job Details: 09/27/2019
DISHWASHER GE GLD4260L00SS "Found unit will not start cycle properly, ordered control and user interface. Located in the kitchen, manufactured 9/2005100 deductible collected; rqstng P&A on 1 WD21X10247 (MAIN BOARD)"
Near Dayton, OH 45424
Brad Anders
Job Details: 09/27/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 "Found door liner coming apart from insulation on ff door. Ordered new door. Called Lowes, talked to Jason.Authorized for 717.05( PRQ1741528) approved.; rqstng P&A on 1 LW10912110 (FF DOOR STAINLESS)"
Near Springfield, OH 45506
Steve
Job Details: 09/26/2019
DISHWASHER SAMSUNG DMR77LHS Door will not stay latched shut. Found worn keeper on latch assembly installed new latch. Unit operating ok.; ordrng 1 DD81-02132A (DOOR SWITCH (TS))
Near Tipp City, OH 45371
Steve
Job Details: 09/26/2019
REFRIGERATOR FRIGIDAIRE LGHB2869TF3 Freezer section not cooling properly. Fresh food evap temp in diag mode shows 10 degrees. Removed evap cover. No solid frost pattern. Needs dye drier.Assign Montgomery. Pre ordering drier; ordrng 1 XXX (DYE DRIER)
Near Troy, OH 45373
Steve
Job Details: 09/26/2019
OVEN WHIRLPOOL WOD51EC0AS05 Inner Door glass is shattered. Ordering inner glass packSpoke to Amy @ Lowe’s ; ordrd 1 WPW10347596 (glass-door)
Near Urbana, OH 43078
Steve
Job Details: 09/26/2019
MICROWAVE SAMSUNG ME21K7010DG/AA "Error 7 flashing ; ordrng 1 6006-001170 (screw) and 1 DE94-03611B,C (DOOR ASSEMBLY )"
Near Dayton, OH 45420
Steve
Job Details: 09/26/2019
MICROWAVE SAMSUNG MC12J8035CT Unit won’t heat. Mag tube is sparking; ordrng 1 OMG75(20)ESGN (MAGTUBE)
Near Bellefontaine, OH 43311
Steve
Job Details: 09/26/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 Icemaker is overfilling with water and FF evap is frosted over. Need updated UI control and evap fan with sensor.; ordrng 1 W11087438 (motor-evap) and 1 W11330971 (CONTROL)
Near Springfield, OH 45502
Steve
Job Details: 09/26/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Austin @ whirlpool techline. No additional parts to correct issue. Installed part is correct along with installation Jason @ Lowe’s updated file and putting work order in for review.
Near Dayton, OH 45424
Steve
Job Details: 09/26/2019
REFRIGERATOR SAMSUNG RF4287HARS/XAA Unit is not cooling and icemaker not working. Found unit was turned off at the display board.
Near Huber Heights, OH 45424
Steve
Job Details: 09/26/2019
REFRIGERATOR SAMSUNG RF220NCTASR/AA "unit is cooling properly. Checked all fans and motor, blend door and no errors comp running good.Flipper assembly 168 plus tax If repaired"
Near Dayton, OH 45424
Steve
Job Details: 09/26/2019
DRYER SAMSUNG DV40J3000EW/A2 Not heating. Found bad heater. Installed heater. Unit heating properly. Att..... vent is clogged left hose undone; used 1 DC97-14486A (ELEMENT) from stock
Near Springfield, OH 45502
Steve
Job Details: 09/26/2019
REFRIGERATOR FRIGIDAIRE FFSS2615TS2 Unit leaking water underneath refrigerator from icemaker fill tube. Faulty seal on water valve to icemaker water line. Replaced water valve checked for leaks and no signs of any water. ; used 1 242252702 (VALVE) from stock
Near New Carlisle, OH 45344
Steve
Job Details: 09/26/2019
RANGE HOOD UNKNOWN DKI001MX Arietta made by Elica. Can not access blower without removing panels which have been encased in drywall in the ceiling. Called AHS spoke to Zach and informed him of the installation of the unit. He transferred the called to venting specialized company 107zcwl Zach
Near Mason, OH 45040
Steve G
Job Details: 09/26/2019
COOKTOP JENN-AIR CVGX2423B Customer states that when they turn on a burner all of the igniters will continue to click. ; rqstng P&A on 1 71001383 (SWITCHES WITH HARNESS) and 1 WPWPW10475147.NLA (SPARK MODULE )
Near Beckett Ridge, OH 45069
Steve G
Job Details: 09/26/2019
RANGE SAMSUNG NE59J342SS/AA Customer states that the buttons wont work sometimes. :Tech did cycled the unit several times and it did start up each. Each button did work. Customer has water streaks between the glass door. Tech advised the customer that the cleaning of the glass is not a covered item. Did give the customer verbal est of 175.00 to
Near Dayton, OH 45458
Steve G
Job Details: 09/26/2019
WASHER SAMSUNG WA48H7400AW/A2 Customer states that the unit will not start after touching the start/pause button. Advised customers mother in law that the unit will need main board and control board. Did explain to her that the boards do communicate with each other. Unit is 5/6 years old. Customer going to think about repair. Did advise them that the service call is good for 30 days. If customer wants repair to call the office and order parts so the tech will have parts on return.
Near Huntsville, OH 43324
Steve
Job Details: 09/26/2019
REFRIGERATOR HAIER HA10TG31SS "Unit has recall on start device,harness and capacitor. Unit was not cooling. Unit was unplugged upon arrival installed service kit that was shipped to customer. Unit started up. Comp and fans are running. If call comes back this unit has a SS issue and cannot be repaired. R600A flammable refrigerant"
Near Quincy, OH 43343
Steve
Job Details: 09/26/2019
WASHER HOTPOINT HTW200ASK00WW Unit will not run. Found shredded drive belt. Installed new drive belt. Changed belt. Unit checks out ok; used 1 WH01X24697 (DRIVE BELT) from stock
Near Troy, OH 45373
Steve
Job Details: 09/26/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Install parts list the refrigerator is cooling properly
Near Troy, OH 45373
Steve
Job Details: 09/26/2019
REFRIGERATOR FRIGIDAIRE LFSS2612TF0 Installed all parts listed refrigerator is cooling OK
Near Franklin, OH 45005
Steve G
Job Details: 09/26/2019
REFRIGERATOR SAMSUNG RF220NCTASG/AA 01 Unit is not going into defrost mode. Custom has to shut off the unit several times. ; ordrng 1 DA92-00426A (MAIN BOARD) and 1 DA97-13192A (FREEZER EVAP MOTOR ASSY)
Near Dayton, OH 45458
Steve G
Job Details: 09/26/2019
REFRIGERATOR SAMSUNG RS265TDBP/XAA "Customer states that the unit is not cooling. Found that the unit is not going into defrost. Customer has to shut down 2 days prior to coming back out. Unit is on the kitchen, 8-10 years old; rqstng P&A on 1 1111 (;EVAP MOTOR WITH COVER REFRIGERATOR SECTION), ordrng 1 2222 (HEATER REFRIGERATOR SECTION), rqstng P&A on 1 3333 (MAIN BOARD)"
Near Centerville, OH 45458
Steve G
Job Details: 09/26/2019
ELECTRIC RANGE FRIGIDAIRE FFEF3054TSH "Customer states that the unit is not baking. Found the bake element had a hold in the element. Installed new element. Cycled ; ordrd 1 316075103 (element,bake) and 1 316419145 (OVERLAY) and 1 5304508925 (CLOCK)"
Near Xenia, OH 45385
Steve
Job Details: 09/26/2019
REFRIGERATOR FRIGIDAIRE FFTR1814TW9 Installed new compressor unit with relay kit. Fridge is cooling properly
Near Centerville, OH 45459
Steve G
Job Details: 09/26/2019
REFRIGERATOR WHIRLPOOL ET18JKYSN05 Customer states that the unit is not cooling. Found that the unit has a restriction. ;Unit is 30 years old in the kitchen. Unit is not repairable. Unit has R12; rqstng P&A on 1 R121111 (FREON)
Near West Liberty, OH 43357
Steve
Job Details: 09/26/2019
MICROWAVE WHIRLPOOL WMH76719CE-2 Microwave is not started. Just clicks. Found loose wire on monitor switch. Tightened wiring. Unit operating properly
Near Middletown, OH 45042
Steve G
Job Details: 09/26/2019
WASHER MAYTAG MVWX655DW1 Customer states that the unit is not washing . Found oil from the gearcase all over ; rqstng P&A on 1 W10006354 (SPLUCH ASSY) and 1 WPW10913953 (ACTUATOR) and 1 WPW11035751 (GEARCASE) and 1 WPW11239857 (BELT)
Near Springboro, OH 45066
Steve G
Job Details: 09/26/2019
MICROWAVE THERMADOR 16-11-157 Spoke to Gary at Techline explain to him all the test that we have done to the unit and put in the trim kit on somehow is restricting the flow to keep the mag tube call Techline did I have any suggestions at all; saved tckt
Near Piqua, OH 45356
Steve
Job Details: 09/26/2019
DRYER SAMSUNG DV48H7400EW/A2 Unit not heating. Found open thermal fuse and burnt wiring. Repaired wiring and replaced fuse. Unit heating properly.; used 1 DC96-00887C (BRACKET) from stock
Near Tipp City, OH 45371
Steve
Job Details: 09/26/2019
REFRIGERATOR WHIRLPOOL KFXS25RYMS4 Unit leaking water from freezer. Found frozen drain tube. Pulled fridge out cleared duck bill and cleaned drain.
Near Fairborn, OH 45324
Steve
Job Details: 09/26/2019
REFRIGERATOR WHIRLPOOL WRT511SZDM00 Evap drain line frozen over. Removed and cleaned duck bill and thawed freezer drain. Unit operating ok.5 yrs old in kitchen
Near Urbana, OH 43078
Steve
Job Details: 09/26/2019
DRYER HOTPOINT HTX24EASK0WS Dryer will not start. Found faulty door switch. Replaced door switch. Unit operating ok.; used 1 WE10X23879 (SWITCH) from stock
Near Springfield, OH 45502
Steve
Job Details: 09/26/2019
REFRIGERATOR KENMORE 596.628242 "Unit is not defrosting. Found open heater circuit, def timer checks ok. Installed new defrost heater and bimetallic. Unit is operating ok."
Near Beckett Ridge, OH 45069
Steve G
Job Details: 09/26/2019
MICROWAVE GE JVM7195SK3SS Installed new capacitor diode and mag tube cycled unit several times test OK
Near Dayton, OH 45459
Steve G
Job Details: 09/26/2019
RANGE KITCHENAID KFEG500EBS3 Found that the clip for the oven gasket was not attached and tore the gasket. ; ordrd 1 WOW10162385 (SEAL)
Near Mason, OH 45040
Steve G
Job Details: 09/26/2019
WASHER GE GTW680BSJ6WS Installed new recirculating hose cycle test OK
Near Springboro, OH 45066
Steve G
Job Details: 09/26/2019
MICROWAVE THERMADOR 16-11-157 Jeff techline; schdld next appmnt for 9/24 TUE !
Near Dayton, OH 45459
Steve G
Job Details: 09/26/2019
RANGE - ELECTRIC SAMSUNG NE58F9500SS/AA "Customers glass top is crack, customer wants replaced and was given an est. Customer did pay for service call and part. ; ordrng 1 DG94-00889B (BLACK GLASS TOP)"
Near Springboro, OH 45066
Steve G
Job Details: 09/26/2019
RANGE JENN-AIR CVEX4100B Found that the knobs where on backwards. Old homeowner had forced them on. Tech was able to remove them and put them in the right position. Test.
Near Dayton, OH 45459
Steve G
Job Details: 09/26/2019
RANGE KITCHENAID KFEG500EBS3 Found that the clip for the oven gasket was not attached and tore the gasket. ; ordrd 1 WOW10162385 (SEAL)
Near Springboro, OH 45066
Steve G
Job Details: 09/26/2019
WASHER AMANA LW8303L2 Install new drain pump check OK
Near Miamisburg, OH 45342
Steve G
Job Details: 09/26/2019
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA 06 Customer states that the unit is not making ice. Thawed out and installed new ice maker kit and clips assy. Sealed up the entire ice room. Did remove the evap cover in the refrigerator section and move over temp sensor. Cycled. Test ok; pckd up 1 DA82-02367A (CLIPS) and 1 DA97-15217D (ICE MAKER)
Near Centerville, OH 45458
Steve G
Job Details: 09/26/2019
ELECTRIC RANGE FRIGIDAIRE FFEF3054TSH Notice that bake element burned in half install new bake element cycled unit found that the main board was out as well install new main board and overlay cycled unit test OK
Near Dayton, OH 45458
Steve G
Job Details: 09/26/2019
DISHWASHER BOSCH SHU9915UC/U12 Customer states that the unit is not draining. Found that the garbage disposal knock out was not taken out when dishwasher drain line was installed. Tech took out plug. Also cycled the unit several times and check unit out.
Near Dayton, OH 45458
Steve G
Job Details: 09/26/2019
LAUNDRY CENTER GE GUD27ESSJ0WW Techline ;GaryAfter speaking with techline and he adv replace the motor I adv him that it has already been done. The states check neutral line or you have a broken wire harness. Reroute the neutral wire and ground. Ran the unit.
Near Springboro, OH 45066
Steve G
Job Details: 09/26/2019
DISHWASHER LG LDF5545ST Customer states that the unit starts flashing and stops. He called LG and they drop ship out a console. Tech installed part that was drop ship to customer. Did turn on to ;power.
Near Farmersville, OH 45325
Shawn H
Job Details: 09/26/2019
OVEN KENMORE 790.490634 "Checked unit and found run away heat condition for upper oven only. Temp sensor is within spec. 1.084 ohms at room temp. Ran unit in preheat and found broil element on when it shouldn’t be. Unit does not use broil element in preheat. When unit reaches set temp broil element does not shut off. Broil relay for upper oven is shorted closed. Unit will need EOC. ; rqstng P&A on 1 316429800 (board), states that autho needed"
Near Dayton, OH 45419
Shawn H
Job Details: 09/26/2019
DRYER SAMSUNG DV45H7000EW/A2 "Checked unit over; found motor going into thermal overload and shutting down after 8 seconds. Also found idler locked up and belt fraying. Unit needs motor/blower assembly, idler, and belt. ; rqstng P&A on 1 6602-001655 (BELT) and 1 DC93-00101U (MTR BLWR ASSY) and 1 DC96-00882C (IDLER)"
Near Miamisburg, OH 45342
Steve G
Job Details: 09/26/2019
LAUNDRY CENTER GE GUD27ESSMWW Customer states that the unit bangs. Found that one of the support rods had come off the outer tub. Reseated rod. Load test
Near Dayton, OH 45409
Shawn H
Job Details: 09/26/2019
WASHER FRIGIDAIRE n/a "Checked unit and found E23 error code. Drain pump failure code. Ran unit in drain and spin to test. Pump is getting voltage but will not run. Unit needs drain pump, called customer and left voicemail with quote. ; rqstng P&A on 1 137221600 (pump), states that autho needed"
Near Dayton, OH 45459
Steve G
Job Details: 09/26/2019
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Customers unit was not making any ice. Found to have a bad ice maker. Installed new ice maker upgrade and clips. Sealed up the ice room. Cycled. ; pckd up 1 DA82-02367A (CLIPS) and 1 DA97-15217D (ICE MAKER)
Near Dayton, OH 45417
Shawn H
Job Details: 09/26/2019
REFRIGERATOR LG LMXS30776D/02 "Need to order board with updated software and condenser fan. ; rqstng P&A on 1 EAU63103301 (CONDENSER FAN) and 1 EBR78643414 (CNTRL(PW)), states that autho needed"
Near Dayton, OH 45459
Steve G
Job Details: 09/26/2019
DRYER FRIGIDAIRE GLET1041AS2 Customer states that the unit is not drying. Did show the customer that the unit is heating.
Near Beavercreek, OH 45431
Shawn H
Job Details: 09/26/2019
DISHWASHER WHIRLPOOL DU915PWPS0 "Unit is 14 years old. Checked unit and found sump with water in it. Cleared water and ran unit to test. Found motor not changing direction which won’t allow it to drain. Called and left quote on voicemail. ; rqstng P&A on 1 W10428167 (pump&motor), states that autho needed"
Near Centerville, OH 45458
Steve G
Job Details: 09/26/2019
REFRIGERATOR LG LFX28979ST/00 Lower ice maker is not making ice and leaking onto the floor. Removed ice build up from base of the unit. Installed new ice maker assy. Cycled; pckd up 1 AEQ72909602 (ICE MAKER)
Near Beavercreek, OH 45434
Shawn H
Job Details: 09/26/2019
WASHER SAMSUNG WV60M9900AV/A5 "Checked unit and found communication error codes between the upper and lower washer. Also have door error codes but both door locks work fine. Customer states that one of the PCB had been replaced by another service company sent by Samsung in warranty. Could not duplicate concern of breaker tripping. Checked connections at boards and found no loose connections or broken wires. Also found gasket for upper washer lid split. Unit needs main controls, inverter PCB and lid gasket. Inverter is on cabinet page number 21-3.; rqstng P&A on 1 11111111INVERTERPCB (11111INVERTERPCB) and 1 DC92-01989A (MAIN PCB) and 1 DC92-02004D (MAIN PCB(UPPER)) and 1 DC97-20036A (COVER)"
Near Middletown, OH 45005
Steve G
Job Details: 09/26/2019
REFRIGERATOR BO SAMSUNG RF23HCEDBSR/AA 08 Found ice build up around the fan area. Thawed out and installed new sensor. Sealed up around the evap cover and also sealed up around the ice maker room. Cycled. ; pckd up 1 DSA32-10104N (SENSOR)
Near Bellbrook, OH 45305
Shawn H
Job Details: 09/26/2019
DISHWASHER MAYTAG MDB6769PAW0 Checked unit and found power to control but no operation. F9 fuse is shorted open. Touchpad has several cracks and shorted buttons. Unit needs main control and touchpad. Unit is 7 years old and in kitchen. Collected deductible by card.; rqstng P&A on 1 W10475771 (panel-cntl) and 1 W10589069 (cntrl-elec)
Near Dayton, OH 45410
Shawn H
Job Details: 09/26/2019
REFRIGERATOR LG LMX31985ST/01 Removed door to install new hinge and found the hinge sent was for the right door not the left. Unit needs left hinge. ; ordrng 1 AEH36821908 (HINGE CENTER)
Near Dayton, OH 45405
Shawn H
Job Details: 09/26/2019
OVEN JENN-AIR W131B Unit is 25 years old in kitchen. Customer states that unit has been working okay for a little while now. Ran unit in preheat to 400 with no issues. Ran unit again on preheat to 450 with no issues. Ran unit on broil preheat hi with no issues. When cancelling the broil the unit threw a F1 error code. Touchpad shorted. Unit needs clock/ERC. Part is NLA as of 11/08. ; rqstng P&A on 1 7601P214-60 (CLOCK(NLA))
Near West Alexandria, OH 45381
Shawn H
Job Details: 09/26/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Installed all provided parts and ran to test. Freezer evap fan is running and no PO code. All ok.
Near Dayton, OH 45419
Shawn H
Job Details: 09/26/2019
DISHWASHER FRIGIDAIRE LFID2426TF2A "Checked unit nd found intermittent operation from buttons. Touchpad has no loose connections or signs of shorting, unit needs touchpad. ; ordrng 1 5304518467 (SWITCH ASSY.)"