Near Dayton, OH 45414
Shawn H
Job Details: 10/09/2019
REFRIGERATOR SAMSUNG RF4287HABP/XAA Installed new ice maker and cycled to test. All ok. Unit cycled fine. Advised customer bucket would be full in 24 hours and to dispose of first batch.
Near Dayton, OH 45405
Shawn H
Job Details: 10/09/2019
REFRIGERATOR FRIGIDAIRE FFHS2611LWMA Checked unit and found crush mechanism in ice bucket broken. Unit needs ice bucket. ; ordrng 1 241860803 (ice container asm)
Near Englewood, OH 45322
Shawn H
Job Details: 10/09/2019
REFRIGERATOR WHIRLPOOL WRF560SMYW05 "Checked unit over and found ice maker not sending proper voltage to fill valve. Removed ice maker to inspect and found corrosion on harness, and corrosion at valve. Unit needs ice maker, harness, and water valve. ; ordrng 1 4317943 (icemaker only) and 1 WPW10279909 (valve-inlt) and 1 WPW10487766 (harns-wire)"
Near Dayton, OH 45410
Shawn H
Job Details: 10/09/2019
DRYER SAMSUNG DVE50M7450W/A3 Upon arrival customer states that on auto setting unit will count down time then reset to beginning of cycle on its own. Checked unit over for loose or shorted connections. None found. No error codes found. Moisture sensor is good. Unit will need main control and u/I. ; ordrng 1 DC92-01624M (U/I) and 1 DC92-01729P (PCB)
Near Dayton, OH 45414
Shaun S
Job Details: 10/09/2019
MICROWAVE MAYTAG MMV5208WB-1 "Remove and replaced mag tube and diode on unit, ran and checked out, unit checks ok"
Near Dayton, OH 45406
Shaun S
Job Details: 10/09/2019
OVEN SAMSUNG NE594R0ABSR/AA Upon arrival found that only broil element is functioning on oven due to a bad bake element ; rqstng P&A on 1 BAKEELEMENT
Near Dayton, OH 45402
Shaun S
Job Details: 10/09/2019
REFRIGERATOR SAMSUNG RF4287HARS/XAA "Upon arrival found that unit only giving water due to bad disp assm, gave customer price of $274.47 just for disp, declines repair at this time"
Near Dayton, OH 45406
Shaun S
Job Details: 10/09/2019
REFRIGERATOR FRIGIDAIRE FDBN2750SS4 Upon arrival found that damper motor not working correctly and tower will meet changed with new seals ; ordrng 1 DAMPERASSM and 1 TOWERWITHSEALS
Near Dayton, OH 45414
Shaun S
Job Details: 10/09/2019
RANGE FRIGIDAIRE FFES3005LWA "Upon arrival found that unit left rear burner block had fallen out of place not making contact with burner, tech repaired burner but unit has a bad eoc oven not functioning; ordrng 1 316220722 (overlay,clock (wht)) and 1 318185352 (clock/timer)"
Near Arcanum, OH 45304
Kevin
Job Details: 10/09/2019
RANGE SAMSUNG NE59J7630SS "Changed out main control. Placed cookie sheet in middle of rack. Unit set to 350F bake. Unit preheated by signal in about 10mins. Took temp reading off cookie sheet at that time around 363F. Continued to let unit cycle for another 10 mins, took another reading at 372F. Continued to monitor temp readings a bit high. Proceeded to calibrate per samsung bulletin and decreased by 20 degrees. Let oven cycle again and took temp readings now spot on for cookie sheet. Proceeded to 400F unit checks ok, no run away heat. Collected check from customers mother."
Near Union City, OH 45390
Kevin
Job Details: 10/09/2019
DRYER SAMSUNG DV42H5000EW/A3 "Found heating element open, this makes truck stock part number 2 today. Definitely make sure to have order 2 of these for today. Replaced, element tested on time and high heat. Unit checks ok.; used 1 DC97-14486A (ELEMENT) from stock"
Near Versailles, OH 45380
Kevin
Job Details: 10/09/2019
WASHER GE GTW485ASJ3WS "Put unit into diagnostics, found unit failed lid lock test, which would also fail spin test. Do not have any TS. Ordering new lid lock.; ordrng 1 WH01X27954 (lid lock quick release)"
Near New Weston, OH 45348
Kevin
Job Details: 10/09/2019
DRYER SAMSUNG DV45H7000EW/A2 "Tested heating element, found open, replaced with truck stock. Unit is heating and venting ok.; used 1 DC97-14486A (ELEMENT) from stock"
Near Greenville, OH 45331
Kevin
Job Details: 10/09/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Upon arrival found out not only is unit not making ice but is not cooling properly in freezer or frig. Noticed ice and frost buildup in freezer section around bottom icemaker and evap cover. Possibly from leaving door open? Unit has been randomly beeping according to past couple of weeks. While inspecting, noticed seemed unit just shut off for a few then back on. Temps in freezer around 18F and 53F in frig. Checked Service matters, pulled up bulletin W11033419D and read through various issues and changes. First off in service mode test 128 found control not up to the 7.0.0 revision or newer. Will need to order new Main control. Next, upon having to remove frig evap cover and check thermistor, ordering as assembly. As for freezer drawer railing checked per bulletin unit needs updated with latest design revision. Customer has spare frig and freezer in garage. Will look to transfer food as needed, told customer upon coming back out to have unit unplugg
Near Xenia, OH 45385
Kevin
Job Details: 10/09/2019
REFRIGERATOR SAMSUNG RF260BEAEBC/AA Unit needs leak kit def drain is plugged up cleaned out and installed part; used 1 DA82-01415A (LEAK KIT) from stock
Near Arcanum, OH 45304
Kevin
Job Details: 10/09/2019
REFRIGERATOR SAMSUNG RF263TEAESG/AA No power coming out of the brds but getting power to brds; ordrng 1 INVERTERBRD (INVERTER BRD) and 1 MAINBRD (MAIN BRD)
Near New Weston, OH 45348
Kevin
Job Details: 10/09/2019
REFRIGERATOR MAYTAG MFX2676FRZ00 Called whirlpool-Rob-file # 7725989521 non repairable leak internal-called Lowe’s -Tammy-cust should hear from Lowe’s within 2 business days
Near Dayton, OH 45403
Kevin
Job Details: 10/09/2019
REFRIGERATOR MAYTAG MFI2269VEM6 No power coming out of main brd; ordrng 1 WPW10310240 (cntrl-elec)
Near Springfield, OH 45502
Brad Anders
Job Details: 10/09/2019
DISHWASHER BOSCH SHE863WF5N/01 "Installed new drain pump, unit is draining properly. Checks ok."
Near Fairborn, OH 45324
Brad Anders
Job Details: 10/09/2019
RANGE FRIGIDAIRE RGC32BAL "Found thermostat connection loose, not making good contact. Secured the connection, unit is cycling properly. Checks ok."
Near Huber Heights, OH 45424
Brad Anders
Job Details: 10/09/2019
DRYER FRIGIDAIRE AEQ8000FE0 "Found heating element open. Ordered new element.Called AHS for authorization, (199sshl) for 199.63; ordrng 1 131553900 (HEATER)"
Near Xenia, OH 45385
Brad Anders
Job Details: 10/09/2019
DISHWASHER FRIGIDAIRE FFID2426TD0A "Found drain pump not turning with proper voltage applied, installed new drain pump. Unit checks ok.; used 1 A00126401 (DRAIN PUMP) from stock"
Near Fairborn, OH 45324
Brad Anders
Job Details: 10/09/2019
REFRIGERATOR SAMSUNG RF28HDEDTSR/AA "Found ff back wall frozen, needs new ff evaporator cover, heater, defrost sensor. Found icemaker freezing up. Needs icemaker, and bracket and y clips. Located in the kitchen, manufactured 2/2016; rqstng P&A on 1 BRACKETANDCLIPS (DA82-02367A) and 1 ICEMAKER (DA97-15217D) and 1 UNKNOWN (FF EVAPORATOR COVER ) and 1 UNKNOWN (FF HEATER) and 1 UNKNOWN (DEFROST SENSOR) and 1 UNKNOWN (MAIN CONTROL BOARD)"
Near Xenia, OH 45385
Brad Anders
Job Details: 10/09/2019
WASHER WHIRLPOOL WTW8040DW4 "Found lid coming apart at the hinge, ordered new lid. Located in the laundry room. Manufactured 1/2018; rqstng P&A on 1 W11101059 (LID)"
Near Xenia, OH 45385
Brad Anders
Job Details: 10/09/2019
WASHER WHIRLPOOL GHW9150PW0 "unit is stacked, second man needed for service, found unit will not go into diagnostic mode, giving f02 error code, needs pressure switch and microcomputer. Located in the bedroom, manufactured 2004second man needed to unstack.; rqstng P&A on 1 WP8182695 (MICRO COMPUTER) and 1 WPW10514214 (PRESSURE SWITCH)"
Near Centerville, OH 45459
Tim
Job Details: 10/08/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Replaced shelf glass. Checks ok
Near Dayton, OH 45432
Tim
Job Details: 10/08/2019
REFRIGERATOR FRIGIDAIRE LGUB2642LP9 Replaced heater and thermostats. Checks ok
Near Dayton, OH 45458
Tim
Job Details: 10/08/2019
DISHWASHER FRIGIDAIRE FGHD2433KF1 Checked unit over found that the drain pump wasn’t draining all of the way. Replaced the drain pump. I had to completely removed dishwasher to install drain pump due to cabinet and flooring. Reinstalled and adjusted drain tube. Checks ok; used 1 A00126401 (DRAIN PUMP) from stock
Near Centerville, OH 45458
Tim
Job Details: 10/08/2019
WASHER LG NO MODEL—- Checked unit over found that the unit was giving and LE error code and wouldn’t run through the cycle. Found water in tub put unit into drain and it drained the water out and spun out fine. Bearings sounded fine and spun up good. Customer has overloaded the washer and caused unit to give LE error. Reprogrammed and instructed customer on loading and usage. Tested unit by running quick cycle with towels in it and it worked good also tested spin. Checks ok
Near Dayton, OH 45459
Tim
Job Details: 10/08/2019
COOKTOP BOSCH NET9652UC Checked unit over found that the unit needs a new main control. No repair due to cost of the repair.
Near Dayton, OH 45449
Tim
Job Details: 10/08/2019
WASHER WHIRLPOOL LSW9520LQ0 Replaced broken lid switch. Checks ok; used 1 3949247V (LID SWITCH) from stock
Near Dayton, OH 45429
Tim
Job Details: 10/08/2019
DISHWASHER BOSCH SHX5AV55UC/22 Checked unit over found that the drain pump was plugged up and also the drain line. Cleared drain pump and drain line. Checks ok. Called and left a message for Neal and sent a texts letting him know what was going on and for him to call me.
Near Miamisburg, OH 45342
Tim
Job Details: 10/08/2019
DRYER SAMSUNG DV40J300EW/A2 Checked unit over found shorted heater. Replaced heater checks ok; used 1 DC97-14486A (ELEMENT) from stock
Near Dayton, OH 45410
Tim
Job Details: 10/08/2019
REFRIGERATOR FRIGIDAIRE FRT18IL6JB7 Checked unit over found frozen drain and leaking water. Cleared fro%3rd; drain and patched freezer linear. Installed heater wire. Checks ok
Near Dayton, OH 45449
Tim
Job Details: 10/08/2019
DISHWASHER AMANA ADB1400AGW1 Checked unit over found that the unit had a bad connection on door latch and wasn’t registering that the door was closed. Fixed connection. Checks ok
Near Dayton, OH 45440
Tim
Job Details: 10/08/2019
DISHWASHER KITCHENAID KDTM704EBS0 "Checked unit over found that the was water under the dishwasher which looked like it had been coming from the seal around that base of the motor. Looks like the tub assembly is warped and motor isn’t setting down inside flush causing it to leak. Needs tub and motor. Additional labor due to being a tub job.; rqstng P&A on 1 W10681499 (tub-dishwr) and 1 W10861526 (pump&motor), states that autho needed"
Near Dayton, OH 45429
Tim
Job Details: 10/08/2019
DRYER MAYTAG MEDC215EW1 "Replaced shorted heater and thermal fuse. Checks ok; ordrng 1 279838(DO) (element,heater), used 1 3392519 (FUSE) from stock"
Near Beavercreek, OH 45431
Tim
Job Details: 10/08/2019
MICROWAVE SAMSUNG ME18H704SFS Replaced sensor. Checks ok Authorization GQH435
Near Dayton, OH 45459
Tim
Job Details: 10/08/2019
DRYER - ELECTRIC MAYTAG LDE8414ACM Needs dryer belt due to not spinning. Customer talking to wife
Near Miamisburg, OH 45342
Tim
Job Details: 10/08/2019
DISHWASHER KITCHENAID KDTE254ESS1 Checked unit over found shorted wash motor. Needs new motor due to poor circulation. Customer to think about repair.
Near Miamisburg, OH 45342
Tim
Job Details: 10/08/2019
HOME LAUNDRY ELE SAMSUNG ELECTRON WF42H5200AWA2 "Checked unit over found that the noise was coming from front right adjusted feet and noise went away. Checks,ok."
Near Washington Township, OH 45458
Tim
Job Details: 10/08/2019
DRYER KENMORE 110.850884 Cleared mice from vent and checks for any nests. Replaced venting. Checks ok
Near Centerville, OH 45459
Tim
Job Details: 10/08/2019
DISHWASHER FRIGIDAIRE LGID2478SF0A "Check unit over found unit has error code for fault pressure switch. Cleared code, reprogrammed and tested unit checks ok. Will needs pressure switch if it continues to act up."
Near Sugarcreek Township, OH 45305
Tim
Job Details: 10/08/2019
REFRIG/SIDE-BY-S SAMSUNG RF28HFEDBSG/AA Replaced ice maker and cleared frozen waterline. Checks ok; used 1 DA97-15217B (ICE MAKER) from stock
Near Beavercreek, OH 45430
Tim
Job Details: 10/08/2019
REFRIGERATOR GE TBX18JABKRWW Replaced thermostat checks ok
Near Dayton, OH 45419
Tim
Job Details: 10/08/2019
REFRIGERATOR SAMSUNG RF31FMESBSR/AA Replaced icemaker and cleared ice build up. Checks ok; used 1 DA97-15217D (IMK) from stock
Near Dayton, OH 45419
Tim
Job Details: 10/08/2019
OVEN FRIGIDAIRE PLCS389DCB Checked unit over found that the lock was out of position. Reset and reprogrammed control so lock would be in correct position. Checks ok.
Near Dayton, OH 45417
Tim
Job Details: 10/08/2019
WASHER AMANA NTW4605EW0 no longer servicing unit. Let BMS know this also they said they said they were only covering service charge but nothing else’s
Near Dayton, OH 45410
Tim
Job Details: 10/08/2019
DRYER MAYTAG MEDE6CTBW2 Arrived and customer said the breaker had kicked off and that why it wasn’t working. It’s working fine now. Billing for trip charge. Let Aaron’s know what happen
Near Dayton, OH 45449
Tim
Job Details: 10/08/2019
REFRIGERATOR KITCHEN AID KTRS22ELXHO1 Replaced shorted icemaker. Checks ok; used 1 1129316 (ICE MAKER) from stock
Near Germantown, OH 45327
Tim
Job Details: 10/08/2019
REFRIGERATOR GENERAL ELECTRIC GFE29HMEEES Replaced checked unit over found that the fan wasn’t running full speed causing refrigerator not to cool properly. Replaced fan checks ok cleared frost build up.
Near Germantown, OH 45327
Tim
Job Details: 10/08/2019
RANGE SAMSUNG NE59J7630SG/AA Replaced main control. Checks ok
Near Miamisburg, OH 45342
Tim
Job Details: 10/08/2019
DISHWASHER GE GLD2800V00WW Reset control and cleared error codes tested unit. Checks ok. If continues to act up will need control.
Near Miamisburg, OH 45342
Tim
Job Details: 10/08/2019
DISHWASHER GE GDT655SMJ2ES Replaced gasket and cover. Checks ok.
Near Centerville, OH 45458
Tim
Job Details: 10/08/2019
WASHER WHIRLPOOL WFW95HEDW0 Checked unit over and found that unit was giving F3E1 area code talked with whirlpool MA suggested to replace the main control and the pressure switch. Customer does not want to do repair.
Near Dayton, OH 45459
Tim
Job Details: 10/08/2019
OVEN WHIRLPOOL WFE361LVB0 Checked unit over found that the 7nit wasn’t going into self clean. Found bad connection on control giving F5 error. Fixed connection. Checks ok
Near Bellbrook, OH 45305
Tim
Job Details: 10/08/2019
DISHWASHER BOSCH SHP878WD6N/11 Checked unit over found that unit was leaking from around the right side of the door. Adjusted door seal. Checks ok
Near Dayton, OH 45440
Tim
Job Details: 10/08/2019
REFRIGERATOR KITCHEN AID KSSS48QMX02 Replaced auger motor and dispenser kit. Checks ok
Near Miamisburg, OH 45342
Tim
Job Details: 10/08/2019
MICROWAVE SAMSUNG SMH9151B/XAA "Checked unit over found that the control was shorted out and wouldn’t do anything. Unit stopped heating a few days before unit stopped working completely. Needs magnetron and control. Unit 10 years old in kitchen. Not worth repairing due to cost.; rqstng P&A on 1 DE94-01807L (CONTROL BOX) and 1 OM75P-21-ESGN (magnetron), states that autho needed"
Near Piqua, OH 45356
Steve
Job Details: 10/08/2019
REFRIGERATOR FRIGIDAIRE FFHS2611PFEA Unit is not making ice. Cannot cycle icemaker. Motor is bad. Replaced icemaker. Unit now operating properly.3.5 yrs old in kitchen; used 1 241798231 (
Near Troy, OH 45373
Steve
Job Details: 10/08/2019
DRYER KENMORE 110.676526 Unit won’t start. Found open thermal fuse. Replaced fuse runs ok now10-15 yrs old in basement ; used 1 3392519 (FUSE) from stock
Near New Carlisle, OH 45344
Steve
Job Details: 10/08/2019
DISHWASHER FRIGIDAIRE FDB2000RFS1 Unit not washing properly... gasket was loose on upper rack wash arm manifold. Reposition the gasket unit operating properly.10 yrs old in kitchen
Near Urbana, OH 43078
Steve
Job Details: 10/08/2019
DISHWASHER SAMSUNG DW80M2020US/AA Unit leaking water. Normal light flashing. Found loose hose clamp on water fill tube. Secured tubing. Unit running ok.
Near Troy, OH 45373
Steve
Job Details: 10/08/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 Top rack will not stay in the dishwasher. Need two rack supports and track stops2 yrs old in kitchen ; ordrd 1 W10712395 (RACK SUPPORT) and 2 WPW10508950 (RACK STOP)s
Near Troy, OH 45373
Steve
Job Details: 10/08/2019
REFRIGERATOR GE GSL25JFPABS Unit not cooling. Need main board and selector . Comp not getting power. Comp tests good 10 yrs old in kitchenOnce job is approved let tech know to order through marcone ; rqstng P&A on 1 WR55X10150 (SELECTOR (MARCONE)) and 1 WR55X10942P (MAIN CONTROL (MARCONE CR))
Near Troy, OH 45373
Steve
Job Details: 10/08/2019
RANGE SAMSUNG FE710DRS/XAA Installed new fan motors nuts and blades. Unit running properly.
Near Troy, OH 45373
Steve
Job Details: 10/08/2019
REFRIGERATOR KITCHENAID KSRI25FNWH00 Ice bucket freezing up. Found flapper i;dispenser not sealing. Installed new flapper. Adjusted temp is ff side. Unit is 15 yrs old in kitchen.; used 1 W10823377 (ICE DOOR KIT) from stock
Near Troy, OH 45373
Steve
Job Details: 10/08/2019
REFRIGERATOR WHIRLPOOL ED5JHEXTS00 Unit was not cooling properly. Unit was way over packed blocking air flow. Completely frosted over. Recommend letting unit thaw out. If problem comes back$235.86 Defrost control 4388932. Recheck unit first
Near Tipp City, OH 45371
Steve
Job Details: 10/08/2019
DRYER MAYTAG MEDB765FW0 Installed new blower wheel. Unit operating ok2 yrs old in laundry area
Near Dayton, OH 45424
Steve
Job Details: 10/08/2019
REFRIGERATOR GE PSHF9PGZBCBB Installed new inverter board module. Unit is operating ok
Near Washington Township, OH 43348
Steve
Job Details: 10/08/2019
WASHER WHIRLPOOL WTW7040DW0 Installed new harness and control. New lid lock was installed and washer is running ok 4.5 yrs old; used 1 W10861642 (LATCH) from stock
Near Rushsylvania, OH 43347
Steve
Job Details: 10/08/2019
DRYER FRIGIDAIRE FFLE1011MW2 Unit will not start. Found belt off pulley. Reinstalled belt unit running ok
Near De Graff, OH 43318
Steve
Job Details: 10/08/2019
WASHER WHIRLPOOL WTW8500DC0 Installed new Lid supports. Lid operating ok.
Near Tipp City, OH 45371
Steve
Job Details: 10/08/2019
REFRIGERATOR FRIGIDAIRE FRS6HF6JSB0 Installed new paddle assembly. Unit operating ok
Near Zanesfield, OH 43360
Steve
Job Details: 10/08/2019
WASHER WHIRLPOOL WTW8040DW1 Unit has very loud bearing noise in spin. Replaced GEARCASE. Washer is operating okI have autho for labor. Call. Me; ordrng 1 W10811956 (GEARCASE (TS))
Near Bellefontaine, OH 43311
Steve
Job Details: 10/08/2019
REFRIGERATOR GE GSHF5KGXBCWW After installing new control board displays went out. Found a broken wire in lower corner door hinge. Repaired wire. Old parts on on counter. Dispenser ok
Near Bellefontaine, OH 43311
Steve
Job Details: 10/08/2019
REFRIGERATOR FRIGIDAIRE LGHB2867TD0 "Unit not dispensing water. Found seized water valve. Installed new water valve. Unit operating ok. Unit is hooked to hot water, recommended proper hook up; used 1 242253002 (VALVE) from stock"
Near Dayton, OH 45424
Steve
Job Details: 10/08/2019
REFRIG/SIDE-BY-S MAYTAG MFX2876DRM02 Ice bucket is stuck and will not come out. Adjusted release mechanism. Unit operating ok5/7 yrs old in kitchen.
Near Dayton, OH 45424
Steve
Job Details: 10/08/2019
DRYER SAMSUNG DV42H5200EP/A3 Installed parts listed. Dryer running properly.
Near Tipp City, OH 45371
Steve
Job Details: 10/08/2019
DRYER MAYTAG MEDB765FW0 Blower wheel hub is broken. Unit is over heating. !!!do not use dryer until repaired !!!; ordrng 1 W10349492 (BLOWER) and 1 W10508324 (MOTOR)
Near Conover, OH 45317
Steve
Job Details: 10/08/2019
MICROWAVE FRIGIDAIRE FGMV176NTF Microwave keeps tripping the breaker. Found faulty monitor switch; ordrd 1 5304509459 (MONITOR SWITCH )
Near Middletown, OH 45042
Steve G
Job Details: 10/08/2019
REFRIGERATOR FRIGIDAIRE LFSS2312TP0 "Customer states that the unit is frosting up., Tech inspect the door, ice chute . Tech did inspect liner and cabinet and the unit was sealed fine. Spoke to Frigidaire Techline we both went over cabinet issues and we’re not able to determine if the cabinet was bowed out as they have seen before Moen strip look good liner look good are we can do per Techline right now and a customer does understand and agrees is with a couple days and see if Ross builds up since Tech did Saul the frost area up Tech did several test with Techline with lights inside the reef"
Near Springboro, OH 45066
Steve G
Job Details: 10/08/2019
REFRIGERATOR SAMSUNG RSG257AARS/XAA 03 Customer states that sometime last week the unit stop cooling on both sides. They did not see any frost build up. Time of the service call the unit had been working fine and making ice. Adv customer that when they unplug the unit for several minutes that the system may have reset the main board. Adv customer next time it happens to leave the unit plug in and call warranty company.
Near Mason, OH 45040
Steve G
Job Details: 10/08/2019
DISHWASHER GE GLD4400N10BB Customer states that the unit is not filling. Removed the float switch cover and free up float switch shaft. Cycled unit several times.
Near Middletown, OH 45044
Steve G
Job Details: 10/08/2019
UPRIGHT / CHEST GE FUN 14SVERWW Customers unit is not cooling. No frost pattern and compressor is running customer has a leak in the system. Verbal estof over 700.00
Near Beckett Ridge, OH 45069
Steve G
Job Details: 10/08/2019
DISHWASHER WHIRLPOOL WDF760SADM0 Customer states that the unit is still leaking. Tech double check his work from last time. Tech removed the outer door panel and let the unit wash. Did see water coming from the lip of the tub. Check water level on the unit and check ok. Tech did remove the bottom panel to adjust the lets up and noticed that the entire floor was wet. It was an additional issue with the unit. You can clearly see in the pictures the the front leaking had nothing to do with underneath the unit. Spoke too billy at lowes and he wants to run thru and let autho dept see if they want to go on with repairs. If they repair we can bill out for system rate minus the 100 from last out. Unit is 5 yrs old and in kitchen; rqstng P&A on 1 W10380376 (door-inner) and 1 W1061942 (SUMP ASSY) and 1 W10837249 (spray arm lower)
Near Lebanon, OH 45036
Steve G
Job Details: 10/08/2019
REFRIGERATOR FRIGIDAIRE LGHB2867PFHA Customer states that the unit is leaking from the front dispenser. Found the dispenser is not closing all the way. Faith at HBW Autho 458443341752; ordrd 1 242270102 (module)
Near Mason, OH 45040
Steve G
Job Details: 10/08/2019
DRYER WHIRLPOOL WED5300VW0 "Customer states that the unit is not heating. Cycled the unit and found that the unit is heating, but the house bent was clogged. Customer is going clean out house vent. ."
Near Mason, OH 45040
Steve G
Job Details: 10/08/2019
MICROWAVE LG LMV1762ST/01 Customer states that they have a arcing sound or a cabinet noise. Noise has been going on since they moved in. Unit in kitchen and is 2 yrs oldSpoke to faith at HBW adv unit is working fine. And with the cabinet vibration we will never be able to locate the vibration
Near Middletown, OH 45042
Steve G
Job Details: 10/08/2019
DRYER MAYTAG MEDX655DW1 "Customer states that the unit has a electrical burn. Found the heater was shorted out;. Installed new heater. 279838; pckd up 1 279838 (element,heater)"
Near Carlisle, OH 45005
Steve G
Job Details: 10/08/2019
REFRIGERATOR FRIGIDAIRE FFSS2615TE0 Customer states that the ice maker chute was frozen and the unit was leaking. Found that the filter was bad. Cycled water with by pass filter and unit had great flow. Not able to find a leak from the unit.
Near Springboro, OH 45066
Steve G
Job Details: 10/08/2019
RANGE FRIGIDAIRE LGEF3046TFD Installed new light socket and light switch . Cycled.
Near Springboro, OH 45066
Steve G
Job Details: 10/08/2019
REFRIGERATOR SAMSUNG RF260BEAEWW/AA Installed new icemaker and fill tube assembly cycle test OK; pckd up 1 DA900209Z
Near Franklin, OH 45005
Steve G
Job Details: 10/08/2019
REFRIGERATOR SAMSUNG RF28HMEDBWW/AA Customs states she has no ice. Found ice was all caught up between the ice container and the ice maker. Thawed out. And inspect auger assy. Cycled unit
Near Franklin, OH 45005
Steve G
Job Details: 10/08/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Customer had several issues. Found that the ice maker is leaking and had to form the freezer gasket. ; ordrng 1 WPW10884297 (FREEZER GASKET) and 1 WPW10898289 (ICE MAKER)
Near Trenton, OH 45067
Steve G
Job Details: 10/08/2019
REFRIGERATOR FRIGIDAIRE FGHS2631PE4A Installed new evaporator motor as well as new main board cycled unit test OK also know that customer unit does not have wheels on the unit nor did it have a kickplate
Near Franklin, OH 45005
Steve G
Job Details: 10/08/2019
REFRIGERATOR SAMSUNG RF220NCTASG/AA 01 Install new main board cycled unit test OK customers freezer evaporator fan was fine did not need to replace that part part return back to office
Near Middletown, OH 45005
Steve G
Job Details: 10/08/2019
COOKTOP WHIRLPOOL WFE520C0AS0 Customer states that the unit top does not stay on. Cycled each burner and unit is working right. On the bottom drawer the rails guides had come off. Reinstalled them. Cycled unit.
Near Franklin, OH 45005
Steve G
Job Details: 10/08/2019
DRYER WHIRLPOOL WED9400VE0 Customer states f1 error code. Customer needs a control board and heater. Customer is not going to repair the unit just the board and labor was going to be $446. Customer is not going to repair the unit.
Near Franklin, OH 45005
Steve G
Job Details: 10/08/2019
REFRIGERATOR FRIGIDAIRE LGHB2869TF4 Customer states the the unit is not making ice. Installed new water fill tube. Cycled. ; pckd up 1 5393918860 (FILL TUBE KIT)