Near Miamisburg, OH 45342
Tim
Job Details: 09/21/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Checked unit over found no noises or issues unit cleaning, drying and functioning normal. Checks ok"
Near New Carlisle, OH 45344
Steve
Job Details: 09/21/2019
REFRIGERATOR SAMSUNG RF28JBEDBSR/AA Physical damage to auger assembly and deformed cabinet liner due to customer thawing unit which cannot be fixed. Pictures attachedCaleb @ Lowe’s.1.2 yrs old in kitchen
Near Centerville, OH 45458
Tim
Job Details: 09/21/2019
WASHER WHIRLPOOL WTW5000DW1 Checked unit over found that the washer wasn’t leaking it was coming from the customer plumbing. No issues.
Near Bellbrook, OH 45305
Tim
Job Details: 09/21/2019
MICROWAVE LG LMVH1711ST/02 Checked unit over found that the unit needs a new touchpad and control due to turn table not turning. Customer wants exchange due to part not being available now and doesn’t want to wait not happy with Me not having part.
Near Dayton, OH 45431
Tim
Job Details: 09/21/2019
WASHER MAYTAG MVWC400VW0 Replaced lid switch. Checks ok; used 1 8318084 (LID SWITCH) from stock
Near Dayton, OH 45410
Tim
Job Details: 09/21/2019
RANGE LG LRG3085ST Replaced broil ignitor. Checks ok
Near Mason, OH 45040
Steve G
Job Details: 09/21/2019
RANGE - ELECTRIC WHIRLPOOL WFC310S0ES1 "Installed new front infinite switch, installed new left rear burner, receptacle, and infinite switch. While installing the left rear parts Tech also noticed that the front left infinite switch was bad as well and needed to be replaced cycled unit test OK also note that the customer did not have a stress clamp on the range cord"
Near Springboro, OH 45066
Steve G
Job Details: 09/21/2019
DISHWASHER SAMSUNG DMT800RHS/XAA "Customer states that unit is not working at all. Customer needs another main board and display. Needs autho. Did not collect ded, but customer did state that if it due customer will pay. ; rqstng P&A on 1 1111 (MAIN BOARD) and 1 2222 (DISPLAY)"
Near Springboro, OH 45066
Steve G
Job Details: 09/21/2019
REFRIGERATOR SAMSUNG RF25HMEDBSR/AA 03 Customer states that the refrigerator sections had ice build up on the upper part of the evap. Customer has several other servers out on the the same issue. Removed the back wall to check if the sensor and did move it. Also check to see if the liner had a crack in it. Customer needs evap motor with cover and temp sensor ; rqstng P&A on 1 1111 (REF SECTION EVAP COVER WITH FAN) and 1 2222 (REF. SECTION TEMP SENSOR;. )
Near New Carlisle, OH 45344
Steve
Job Details: 09/21/2019
DRYER WHIRLPOOL WED7500GC0 Tightened door strike and latch assembly
Near Springboro, OH 45066
Steve G
Job Details: 09/21/2019
MICROWAVE THERMADOR 16-11-157 Jim techline ; schdld next appmnt for 9/23 MON !
Near Tipp City, OH 45371
Steve
Job Details: 09/21/2019
DRYER SAMSUNG DV56H9000EP Dryer not heating found open thermal fuse. Dryer vent needs cleaned and cover installed. Further repair will not be covered due to this issue4 yrs old in laundry area ; used 1 DC96-00887C (BRACKET) from stock
Near Beckett Ridge, OH 45069
Steve G
Job Details: 09/21/2019
DISHWASHER WHIRLPOOL WDF760SADM0 "Customer states the the unit is leaking and in the morning her floor is wet. Did see a drop on the floor before tech got working on the unit;. ; pckd up 1 W10300924VP (gasket), ordrd 1 W10497235 (door seal,lwr)"
Near Troy, OH 45373
Steve
Job Details: 09/21/2019
DISHWASHER GE GLDT696TSS00 "Unit will not start, cannot select cycle and cannot cancel any selections. Need to replace control assembly. Called warranty company denied repair5/7 yrs old in kitchen"
Near Middletown, OH 45044
Steve G
Job Details: 09/21/2019
REFRIGERATOR HAIER HT21TS77SP Customer states that the unit is not cooling but the freezer is fine. Found ice build up around the damper area. Thawed out. Installed new defrost timer.; ordrng 1 1111:TS (DEFROST TIMER )
Near Belle Center, OH 43310
Steve
Job Details: 09/21/2019
ELECTRIC RANGE FRIGIDAIRE FFES3025LWD Installed new switch and element. Unit operating ok.
Near Bellefontaine, OH 43311
Steve
Job Details: 09/21/2019
DRYER SAMSUNG DV42H5000EW/A3 Noisy operation due to bad roller bearing installed new roller. Checks ok3 yrs old in laundry area; used 1 DC97-16782A (PLASTIC SUPPORT) from stock
Near Springboro, OH 45066
Steve G
Job Details: 09/21/2019
REFRIGERATOR KENMORE 253.7041341B Customers lower ice maker is leaking. Installed new ice maker assy..5304504052; pckd up 1 5304504052 (ice maker)
Near Springboro, OH 45066
Steve G
Job Details: 09/21/2019
REFRIGERATOR GE TBX18ZRBR Customer states that the frig is not getting cold. Did check to see if any ice build up was on the damper or evap. No ice was found. Did find the damper door was closed and did show the customer how to open it up.. unit did check ok. Did advise the customer to put water in the unit so it will actually cool down and stay stable better.
Near Lebanon, OH 45036
Steve G
Job Details: 09/21/2019
RANGE GE PGS950SEF3SS "Customer states that the unit is not cooking. The control will not let you make a choice. Customers bottom door is locked as well, not able to unlock the bottom door. Did try to start the upper oven and the unit would not let it start. If customer does want to repair the unit they have to pay for the part prior since it is a special order part."
Near Brookville, OH 45309
Shawn H
Job Details: 09/21/2019
REFRIGERATOR FRIGIDAIRE FFHB2740PEDA Upon arrival found unit cooling and operating correctly. User interface is missing a few segments of the numbers. All functions work. Removed U/I to inspect. No loose connection or signs of damage. Unit needs U/I. ; ordrng 1 242058229 (user interface)
Near Lewisburg, OH 45338
Shawn H
Job Details: 09/21/2019
REFRIGERATOR SAMSUNG RF260BEAESG/AA Upon arrival found a smaller amount of water in deli drawer and some ice built up around deli drawer damper. Inspected filter housing above tray and found leak at water valve. Unit needs filter case with valve. ; ordrng 1 DA97-12663A (FILTER CASE)
Near Monroe, OH 45050
Steve G
Job Details: 09/21/2019
WASHER WHIRLPOOL WFW85HEFC1 Install new door boot cycled unit test OK
Near Eaton, OH 45320
Shawn H
Job Details: 09/21/2019
WASHER ROPER RTW4516FW1 "Checked unit over and found tub seal leaking. Water has gotten into the transmission and rusted the bearings. The clutch assembly is broken from lime scale build up. Clutch won’t shift to agitate position. Unit will need transmission, clutch assembly, drive block, spanner nut, and agitator bolt. ; ordrng 1 W10721967 (drive pulley) and 1 W10772621 (screw) and 1 W11255272 (gearcase) and 1 WP21366 (nut-spaner) and 1 WP389140 (drive block)"
Near Middletown, OH 45042
Steve G
Job Details: 09/21/2019
REFRIGERATOR FRIGIDAIRE LFSS2612TE1 "Customer states that unit is not cooling on the refrigerator section, found cold air return had ice blockage thought out cycled unit test OK. Check gaskets and gasket seems to be sealing fine"
Near Dayton, OH 45415
Shaun S
Job Details: 09/21/2019
REFRIGERATOR SAMSUNG RS265TDWP/XAA 01 Upon arrival found that fridge side of the unit has a defective fan motor and freezer side is in need of new imk; rqstng P&A on 1 EVAPCOVERFRIDGESIDE and 1 IMK
Near Brookville, OH 45309
Shawn H
Job Details: 09/21/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Installed all provided parts and ran diagnostics to test. Valve is functioning as it should and fan is running. All ok.
Near Lewisburg, OH 45338
Shawn H
Job Details: 09/21/2019
DRYER SAMSUNG DV52J8700EP/A2 Upon arrival found noise coming from rear. Removed drum and found right rear roller worn causing noise. Replaced roller and shaft. Ran to test. No more noise. All ok. ; used 1 DC97-16782A (PLASTIC SUPPORT) from stock
Near Lewisburg, OH 45338
Shawn H
Job Details: 09/21/2019
REFRIGERATOR SAMSUNG RF25HMEDBSG/AA Upon arrival found water under flex zone drawer and crisper drawer in ff. Removed evap cover and found drain clogged. Cleared drain and installed leak kit per service bulletin. No more leaks. Unit has been leaking for awhile and damaged floor under unit. Have photos of damage. Water valve and supply hook ups are leak free. ; used 1 DA82-01415A (LEAK KIT) from stock
Near Eaton, OH 45320
Shawn H
Job Details: 09/21/2019
WASHER SAMSUNG WA56H9000AW/A2 Upon arrival found unit half full with water. Put unit into drain and spin and pump has voltage but won’t move water. Replaced pump and ran to test. All ok. ; used 1 DC97-17349 (
Near Covington, OH 45318
Kevin
Job Details: 09/21/2019
REFRIGERATOR FRIGIDAIRE FFSS2615TP0 Unit still clicking. Ordering new door closer parts for both sides. ; ordrng 2 241856501 (plate-door closer)s
Near Dayton, OH 45417
Shawn H
Job Details: 09/21/2019
REFRIGERATOR LG LMXS30776D/02 Installed all provided parts. Advised customer ice bucket should be full in 24 hours.
Near Greenville, OH 45331
Kevin
Job Details: 09/21/2019
MICROWAVE SAMSUNG ME18H704SFW "Unit is running but not heating. Checked diode, suspect that it maybe bad. Found middle interlock switch had continuity both ways. Ordering 1 monitor and 1 door switch. Also customer had one mounting nut missing but had used some washers and nut in place. Check remaining fuses and thermostats had continuity. Checked transformer had continuity. Magnetron had continuity and was less than 1 ohm which should be good. Checked capacitance read good .98 uF. DOP is 9-27-18. Ticket #4151199093. Unit is out of manufacturer date will have to email bill of sale. Ticket@sea.samsung.com ; ordrng 1 3405-001033 (switch micro) and 1 3405-001034 (switch micro INTERLOCK) and 1 DE91-70063D (hv diode cable) and 1 DE92-90508A (MOUNTING NUT)"
Near Greenville, OH 45331
Kevin
Job Details: 09/21/2019
REFRIGERATOR KITCHENAID WRV986FDEM01 "When opening door lights do not come on, water will dispense. Icemaker in top is not working. With doors closed unit will show door is open from led light on display. Frig and freezer both cooling ok. 36F and 0F. Bottom icemaker is working. Called techline ran diagnostics test 16 and 17. 16 for left hand door working as should. Test 17 for righ hand door did not change state when opening and closing however that is tied in also with both pantry drawers and freezer door. Removed both door switches from frig and checked continuity both switches exactly the same. Called back techline file #7725926710 the left pantry drawer ui is working properly. They suspect left hand pantry drawer switch. Order 2x switches.; ordrng 2 WP12466104 (switch)s"
Near West Milton, OH 45383
Shaun S
Job Details: 09/21/2019
DISHWASHER FRIGIDAIRE FFID2426TS2A "Upon arrival found that in junction box had loose wiring, tech repaired wiring on unit, ran and checked out, unit checks ok"
Near Englewood, OH 45322
Shaun S
Job Details: 09/21/2019
REFRIGERATOR MAYTAG MEP5770AAB "Upon arrival removed and replaced eoc and temp probe on unit, ran and tested unit checks ok"
Near Clayton, OH 45315
Shaun S
Job Details: 09/21/2019
REFRIGERATOR SAMSUNG RF263BEAESG/AA "Remove and replaced ice bucket assm on unit, ran and tested product, unit checks ok"
Near Dayton, OH 45415
Shaun S
Job Details: 09/21/2019
WASHER LG WM3470HWA "Upon arrival found that door glass on washer was extremely dirty causing water to leak between glass and door boot, tech cleaned door glass unit checks ok"
Near Franklin, OH 45005
Kevin
Job Details: 09/21/2019
REFRIG/SIDE-BY-S SAMSUNG RF263TEAESG/AA Ff section freezing up and left door closer is broken lower IMk sencor is broken off; ordrng 1 DA32-10104N (temp sensor) and 1 DA47-00243K (BIMETAL ) and 1 DA47-00243K (HEATER) and 1 DA97-12609C (FF FAN ASSY) and 1 DA97-13070A (CLOSER) and 1 LOWERICEMAKER (LOWER ICE MAKER)
Near Dayton, OH 45415
Shaun S
Job Details: 09/21/2019
REFRIGERATOR SAMSUNG RH25H5611SR/AA "Upon arrival found that unit is cycling and working as it supposed to, customer to watch unit over weekend"
Near Centerville, OH 45459
Kevin
Job Details: 09/21/2019
REFRIGERATOR WHIRLPOOL WRX986SIHV00 Installed parts and per service pointer W11218221 and needs wiring harness for pantry drawer; ordrng 1 W11170612 (harns-wire)
Near Bradford, OH 45308
Kevin
Job Details: 09/21/2019
REFRIGERATOR SAMSUNG RF263TEAESG/AA Replaced parts per samsung bulletin. Unit checks ok.
Near Arcanum, OH 45304
Kevin
Job Details: 09/21/2019
REFRIGERATOR SAMSUNG RF18HFENBSR/US "Replaced evap cover, plugged in unit, replaced shelving. Told customer wait a few days make sure unit is cooling and checks ok."
Near Greenville, OH 45331
Kevin
Job Details: 09/21/2019
WASHER SAMSUNG WF42H5200AW "Upon arrival unit was DOA wouldnt power on. Unplugged unit, found arc burnt mark on plug. Bottom plug for recepticle loose. Place plug in top, powered on unit. Put unit into rinse and spin, unit filled, washed, drained and spun without issue. Door latches and locks fine. Unit checks ok."
Near Dayton, OH 45424
Brad Anders
Job Details: 09/21/2019
DRYER LG DLEX3700W "Found unit will not heat on normal cycle, will heat on all other cycles. Ordered main control and user interface.; ordrng 1 UNKNOWN (USER INTERFACE ) and 1 UNKNOWN (MAIN CONTROL BOARD )"
Near Dayton, OH 45424
Brad Anders
Job Details: 09/21/2019
WASHER AMANA NTW4605EW0 "Found agitator will not break free from gearcase, ordered new agitator and shield.; ordrng 1 W10908289 (AGITATOR) and 1 W11085570 (SHIELD)"
Near Medway, OH 45341
Brad Anders
Job Details: 09/21/2019
REFRIGERATOR SAMSUNG RF263BEAESG/AA "Found icemaker frozen up, not producing ice. Ordered icemaker service kit.; rqstng P&A on 1 DA82-02697A (ICEMAKER SERVICE KIT), states that autho needed"
Near New Carlisle, OH 45344
Brad Anders
Job Details: 09/21/2019
OVEN MAYTAG CHE9800BCB "Customer was not home, will have to reschedule.; saved tckt"
Near Dayton, OH 45424
Kevin
Job Details: 09/21/2019
REFRIGERATOR SAMSUNG RF28HDEDBSR/AA Installed parts did ice maker bulletin and took pictures
Near Springfield, OH 45503
Brad Anders
Job Details: 09/21/2019
WASHER MAYTAG MVWC555DW0 "Deductible 100 Collected.Found hub and washplate warn out, not spinning properly. Ordered washplate and hub kit. Located in the basement, manufactured 7/2105; ordrng 1 W10528947 (HUB) and 1 W10902814 (IMPELLER )"
Near Kettering, OH 45429
Kevin
Job Details: 09/21/2019
REFRIGERATOR SAMSUNG RF28HDEDBSR/AA Installed parts and took pictures of ice maker bulletin has been done
Near Dayton, OH 45459
Kevin
Job Details: 09/21/2019
REFRIGERATOR FRIGIDAIRE FRS26R4AB5 Kitchen 17 yrs old FZ temp 1 & FF 38 unit checks ok at this time
Near Yellow Springs, OH 45387
Brad Anders
Job Details: 09/21/2019
DISHWASHER BOSCH SHP878WD5N/11 "Installed new door and harness, unit checks ok."
Near Fairborn, OH 45324
Brad Anders
Job Details: 09/21/2019
WASHER WHIRLPOOL WTW5500XW1 "Installed new capacitor and motor, unit checks ok."
Near Springfield, OH 45503
Brad Anders
Job Details: 09/21/2019
DRYER HOTPOINT HTDX100EM7WW "Installed new timer and knob, unit checks ok."
Near Dayton, OH 45434
Tim
Job Details: 09/20/2019
DISHWASHER KITCHEN AID KUDS301XSS9 Installed new dishwasher upper rack. Checks ok
Near Beavercreek, OH 45440
Tim
Job Details: 09/20/2019
DRYER SAMSUNG DV42H5000EW/A3 Replaced idler unit checks OK
Near Centerville, OH 45459
Tim
Job Details: 09/20/2019
REFRIGERATOR SAMSUNG RF23HCEDBS Replaced icemaker and adjusted water line. Checks ok; used 1 DA97-13718C (IMK) from stock
Near Dayton, OH 45459
Tim
Job Details: 09/20/2019
WASHER LG WT4870CW Checked unit over found unit giving a UE error even when empty. Needs main control. No repair.
Near Dayton, OH 45429
Tim
Job Details: 09/20/2019
WASHER MAYTAG MHW6000XW1 Checked unit over found that the unit needs motor control due to F06-E01 no communication between motor control and main control. Per whirlpool unit needs motor control. Customer to decide.
Near Dayton, OH 45420
Tim
Job Details: 09/20/2019
WASHER LG WM0642HW Checked unit over found that the washer has loud bearing noise. needs tub assembly. No repair due to cost.
Near Dayton, OH 45409
Tim
Job Details: 09/20/2019
DRYER GE DCVH680EJ0WW "Checked unit over found shorted thermostat replaced thermostat. Unit had to be removed in order to service. Instructed customer also to clean their vents to keep this from happening again. Additional 25 labor for second man charge; used 1 WE4M160 (T-STAT,HI LIMIT L210) from stock"
Near Dayton, OH 45409
Tim
Job Details: 09/20/2019
WASHER WHIRLPOOL WTW7040DW0 Checked unit over found and F0 E5 error and an F1 E2 error code indicating shorted main control. Replaced control and cleared codes. Checks ok.
Near Dayton, OH 45417
Tim
Job Details: 09/20/2019
COOKTOP KENMORE NO MODEL GONE111 Checked unit over found broken ignitor wire which was grounding out and keeping unit from lighting. Fixed wire checks ok
Near Springfield, OH 45504
Steve
Job Details: 09/20/2019
DISHWASHER GE GDF520PGD0WW Leak coming from dishwasher area. No signs of fault with dishwasher. Found dishwasher drain line without a loop may be cause of backup in dishwasher. removed and Cleaned float assembly and recommended cleaners for calcium build up.
Near Troy, OH 45373
Steve
Job Details: 09/20/2019
WASHER SAMSUNG WF42H5200AF/A2 Installed new door boot. washer is operating ok 2.5 yrs old
Near De Graff, OH 43318
Steve
Job Details: 09/20/2019
MICROWAVE GE PEB7226EH2ES Interior cabinet is burnt. Waveguide cover is completely burnt through and melted 2yrs old in kitchen. Casey @Ge techline 190919-004612 unit non repairable. Carolyn @ Lowe’s was notified
Near Saint Paris, OH 43072
Steve
Job Details: 09/20/2019
RANGE FRIGIDAIRE FFEF3012UWB Installed new elements. Unit operating ok
Near Dayton, OH 45459
Tim
Job Details: 09/20/2019
RANGE GE JB700DJ5WW Door glass was broken while unit was being installed. Not a manufacture defect GE will not pay for the door glass. Instructed customer billing GE for customer instruct.
Near Urbana, OH 43078
Steve
Job Details: 09/20/2019
MICROWAVE SAMSUNG ME21K7010DG Lights and turntable not working. Found wire harness not plugged in on. Main board from previous service 3 yrs old in kitchenBatman3392@gmail.com
Near Bellefontaine, OH 43311
Steve
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Coils and drain needed cleaned. Unit operating ok
Near West Chester Township, OH 45069
Steve G
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRS322FDAW04 Last time out customer had water filter issues. This time the metal arm for the ice container was under the solenoid assy for the crush and cube arm on the ice container. Did show customer how to correct if happens next time
Near Lebanon, OH 45036
Steve G
Job Details: 09/20/2019
MICROWAVE GE JVM3160 Customer just purchased the unit and does not heat or start up. When the door is closed the cooling fan kicks on. Check the door switches and noticed that the cabinet is damaged. Customer going back to vender.
Near Dayton, OH 45458
Steve G
Job Details: 09/20/2019
LAUNDRY CENTER GE GUD27ESSJ0WW Installed new motor assy. Cycled unit test ok.
Near Waynesville, OH 45068
Steve G
Job Details: 09/20/2019
REFRIGERATOR SAMSUNG RF28JBEDBSR/AA 06 Customer states that the unit is not making ice ... Found large amount of ice build up on top of the ice container. Did explain to the customer that the ice container does not rest against the ice room wall. Did give customer helpful hint on how to release ice if it build up.
Near Trenton, OH 45067
Steve G
Job Details: 09/20/2019
DISHWASHER GE GDT695SGJBB Customer states that the unit only wash one time the second time the second time it ran for less then a minute and the unit start flashing and shuts off and then back on and starts flashing. Customer called vendor and they are exchanging the unit out.
Near Dayton, OH 45440
Tim
Job Details: 09/20/2019
WALL OVEN KITCHEN AID KOCE507EBS03 "Replaced door locks, appliance a manger board and oven control board. Unit starts and runs for 1 second them gives and F1 E5 error code inverter issues. Ordering magnetron, inverter and light build. ; rqstng P&A on 1 W10886919 (lmp-basles), states that autho needed"
Near Dayton, OH 45458
Steve G
Job Details: 09/20/2019
WASHER ELECTROLUX EIFLS60LT1 Customer states that the unit is not draining.. found debris in the filter. Cycled.
Near Middletown, OH 45044
Steve G
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL GI6FARXXY07 Installed new ice maker assy. Cycled.
Near Dayton, OH 45402
Shawn H
Job Details: 09/20/2019
REFRIGERATOR FRIGIDAIRE FFHS2622MSJ Upon arrival found unit freezing items in upper left side of fresh food section near damper. Ran diagnostics and found no codes. Ran damper and it isn’t fully closing. Removed and inspected. Found pivot arm of damper loose from door. Reassembled and ran to test. Damper functions as it should. All functions work as they should.
Near Springfield, OH 45502
Steve
Job Details: 09/20/2019
REFRIGERATOR KENMORE 596.628242 Unit not defrosting. Previously service and timer was installed. Defrost circuit is open. Unit needs to be thawed for 24 hours with doors open prior to being repaired15 yrs old in kitchen ; ordrd 1 12001937 (thermostat) and 1 WP67002135 (heater- de)
Near Dayton, OH 45405
Shawn H
Job Details: 09/20/2019
WASHER WHIRLPOOL WTW5840BW0 "F5E1 Long fill no fill, F8E1 lid open, F0E2 over suds, F2E1 stuck button, codes present. Ran unit in diagnostics and found no flow from cold and weak flow from hot. Found supply valve for cold shut and filter screen clogged on hot side. Turned valve on and cleaned screens. Ran unit in diagnostics again and have good flow. Lid lock works fine and all buttons function. Over suds condition was from too much detergent. Leveled unit and calibrated. Ran auto test and all ok. No more codes and unit will complete cycle. 6 years old in laundry room."
Near Vandalia, OH 45377
Shaun S
Job Details: 09/20/2019
REFRIGERATOR FRIGIDAIRE FFHS2322MBHA "Removed and replaced damper motor on unit, ran and tested product, had customer observe and check repair, unit checks ok"
Near Mason, OH 45040
Steve G
Job Details: 09/20/2019
RANGE - ELECTRIC WHIRLPOOL WFC310S0ES1 "Repair the part that spark. After installing the new switch, receptical and small burner found another issue with the unit. Need to order front left large burner switch as well. ; schdld next appmnt for 9/20 FRI 8 am"
Near Beckett Ridge, OH 45069
Steve G
Job Details: 09/20/2019
MICROWAVE GE JVM7195SK3SS Customer states that the unit is not heating. ; ordrng 1 GEWB27X10011 (CAPACITOR ) and 1 GEWB27X11079 (MAGTUBE) and 1 GEWB27X1160 (DIODE)
Near Covington, OH 45318
Shaun S
Job Details: 09/20/2019
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA "Removed and replaced evap cover and sensor on unit, ran and checked out, unit checks ok"
Near Mason, OH 45040
Steve G
Job Details: 09/20/2019
WASHER GE GTW680BSJ6WS Customer states that the unit is leaking just about every time. Found leak coming from the hose. ; ordrng 1 WH41X24174 (recirculation tube)
Near Dayton, OH 45414
Shaun S
Job Details: 09/20/2019
REFRIGERATOR FRIGIDAIRE LFHB2741PF5A Upon arrival found that unit has a evap fan motor not running due to fan motor being froze up du to doo no shutting and sealing properly and frosts up freezer cabinet. Made repairs unit checks ok
Near Lebanon, OH 45036
Steve G
Job Details: 09/20/2019
DISHWASHER BOSCH ;SHXM98W75N/11 Customer states that the unit is not getting any water into the unit. ; ordrng 1 1111 (WATER VALVE) and 1 2222 (SENSOR /BLADDER ON LEFT SIDE)
Near Dayton, OH 45414
Shaun S
Job Details: 09/20/2019
REFRIGERATOR FRIGIDAIRE LFSS2612TF0 Upon arrival found that unit has a froze up water tank not giving water to imk and disp area tech repaired issue unit checksmok
Near Springboro, OH 45066
Kevin
Job Details: 09/20/2019
REFRIGERATOR GE GFE29HSDASS Installed new compressor and recharged and checks ok
Near Dayton, OH 45415
Shawn H
Job Details: 09/20/2019
REFRIGERATOR KITCHEN AID KFCS22EVMS0 "Checked unit over and could not duplicate concern of fluctuations in temp. Ran diagnostics and all functions work as they should. Evap fan runs, compressor runs, condenser fan runs, sensors test good, damper opens with ease. Possible control issue or possible compressor overheating. Quoted customer both options and advised to monitor. Could not duplicate concern."
Near Dayton, OH 45440
Kevin
Job Details: 09/20/2019
REFRIGERATOR MAYTAG MFX2876DRM00 Removed water filter and adjusted the water flow and unit checks ok
Near West Alexandria, OH 45381
Shawn H
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Upon arrival found unit plugged in running, and PO on display. PO is a power outage code. Cleared PO and put unit into diagnostics. When putting unit into test 3 sub test 4 the unit powers down and shows PO. Main board still has voltage to it from the power supply board. This is a test for both fc and rc fans to run. Ran each fan on its own and fc fan isn’t running. Not getting voltage from board. Unit t needs main control and fc evap fan. ; rqstng P&A on 1 W11109595 (motor-evap) and 1 WPW10675033 (cntrl-elec), states that autho needed"
Near Dayton, OH 45409
Kevin
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL ED5PHEXRQ00 Defrost drain is plugged up called Kaeli from HBW- cleaned out def drain-
Near Brookville, OH 45309
Shawn H
Job Details: 09/20/2019
MICROWAVE GE JVM7195SK3SS "Upon arrival found turntable motor making a clicking noise. Coupler is installed correctly and plate is lined up correctly. Also found wave guide cover torn. Unit will need wave guide cover, turntable motor, and coupler. ; ordrng 1 WB02X28880 (cover mgt) and 1 WB06X10815 (coupler) and 1 WB26X10233 (turntable,motor)"
Near Dayton, OH 45406
Shawn H
Job Details: 09/20/2019
REFRIGERATOR FRIGIDAIRE FRS24WRBW0 25 years old in kitchen. Unit has an almost fish like odor to it. Has no fish in unit and has bleached it several times and uses baking powder but nothing helps. Also found crack in liner of door at ice chute. Water leak is from the defrost drain being clogged and overflowing. Cleared drain. Could not find source of odor. Customer states unit will get condensation and frost along the top of the freezer and food freezes in fresh food section. Damper is closing properly but cold control is stuck on and won’t shut down. Crack in door liner is cause of moisture. Liner is NLA. Unit needs liner and cold control. ; rqstng P&A on 1 215201501 (LINER(NLA)) and 1 5303300027 (control-temperature)
Near Dayton, OH 45406
Shawn H
Job Details: 09/20/2019
WASHER AMANA NTW4501XQ0 "F7E7, F2E1, F7E1 codes present. F7E7 motor unable to reach target rpm, F2E1 stuck button, F7E1 basket speed sensor fault. The last code was present previous service. Checked unit and found tub locked up. Removed belt and could not turn tub by hand. Gearcase is locked up preventing unit from spinning. Unit was quiet and had no signs of bearing noise on previous visit. Unit needs transmission. This is a recall and did not collect deductible. Customer is calling NSA to dispute deductible. Unit will need transmission. ; rqstng P&A on 1 W11255272 (gearcase)"
Near Dayton, OH 45424
Shawn H
Job Details: 09/20/2019
DISHWASHER MAYTAG MDB8949SBM0 "6-1, 6-6, 6-4, 10-1 codes present. No fill code, cool water code, open float switch code, and dispenser circuit code. Ran unit in diagnostics and all functions work fine. Control is shorting out causing error codes. Unit needs control. This is a separate issue from last service. Collected deductible by check. ; rqstng P&A on 1 W10595568 (cntrl-elec)"
Near Dayton, OH 45424
Brad Anders
Job Details: 09/20/2019
REFRIGERATOR FRIGIDAIRE FFTR1814QW8B "Unit was not holding proper temperatures, found cold control connector not seated properly. Connected control properly. Unit checks ok."