Near Dayton, OH 45419
Tim
Job Details: 09/17/2019
WASHER KENMORE 110.475616 Checked unit over found that drain pump impeller was broken replaced drain pump. Unit in basement in laundry room dryer had to be moved out in order to get to the washer to replace the drain pump. Unit is 10 years old
Near Dayton, OH 45419
Tim
Job Details: 09/17/2019
DISHWASHER FRIGIDAIRE LFID2426TF2A Checked unit over found shorted control and touchpad. Needs new co troll and touchpad.; ordrng 1 5304518470 (CONTROL) and 1 5304518473 (CONSOLE)
Near Dayton, OH 45434
Tim
Job Details: 09/17/2019
DISHWASHER KENMORE 665.1761591 "Checked unit over found timer wouldn’t advance and when manual advanced drain pump was shorted and motor very loud. Needs drain pump, wash motor and timer. Multiple parts NLA unit is 20-25 years old. Not worth repairing ; rqstng P&A on 1 3369893(NLA) (timer) and 1 W10428023(NLA) (pump&motor), states that autho needed"
Near Dayton, OH 45440
Tim
Job Details: 09/17/2019
OVEN BOSCH HMC87152UC/05 Checked unit over found turntable wasn’t spinning. Reset breaker and tested unit again this time turntable was moving and working properly. Adjusted door switches so that unit would make better contact and start properly.
Near Piqua, OH 45356
Steve
Job Details: 09/17/2019
REFRIGERATOR SAMSUNG RF25HMEDBSR/AA "Installed parts listed, adjusted water line and sealed ice room compartment with silicone. Cabinet is deformed, no further repair can be made if problem comes back. Pictures attached"
Near Lakeview, OH 43331
Steve
Job Details: 09/17/2019
WASHER SAMSUNG WA45H7000AW/A2 Unit not draining. Won’t spin. Found broken wire on pump harness. Repaired wire connector. Unit running ok.3 yrs old in laundry area
Near Piqua, OH 45356
Steve
Job Details: 09/17/2019
REFRIGERATOR FRIGIDAIRE FGHD2368TD3 Unit not making ice. Installed additional gasket and new icemaker. Unit operating ok.; ordrng 1 243297609 (ICEMAKER. (TS))
Near Belle Center, OH 43310
Steve
Job Details: 09/17/2019
ELECTRIC RANGE FRIGIDAIRE FFES3025LWD Unit need new switch and element.; ordrd 1 316135401 (element) and 1 318293830 (switch)
Near Huntsville, OH 43324
Steve
Job Details: 09/17/2019
UPRIGHT / CHEST FRIGIDAIRE LFFH17F3QWA Customer lost all food in freezer. Defrost timer not advancing. Installed new timer.3 yrs old in garage ; used 1 5304518034 (TIMER) from stock
Near Bellefontaine, OH 43311
Steve
Job Details: 09/17/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Installed new gasket. Door sealing properly.3 yrs old in kitchen
Near Mason, OH 45040
Steve G
Job Details: 09/17/2019
RANGE GE PP9030SJ2SS Customers glass top cracked from something being drop on it. Installed new glass top. Had to transfer every burner over and secure.
Near Mason, OH 45040
Steve G
Job Details: 09/17/2019
DISHWASHER - BUI GENERAL ELECTRIC GDT695SGJ5BB Customer states that the door will not latch. Found that catch/lock was loose and not seated right. Reseated and secure. Cycled.
Near West Chester Township, OH 45069
Steve G
Job Details: 09/17/2019
REFRIGERATOR WHIRLPOOL WRS322FDAW04 Customer states that she is not getting water and ice.; Tech verified no water and removed the filter and the unit started to fill the cup. Advised the customer to get a manufacture filter.
Near Lebanon, OH 45036
Steve G
Job Details: 09/17/2019
REFRIGERATOR FRIGIDAIRE LGHB2867PFHA Thawed out upper icemaker ice room installed new air handler kit. Installed new main control board cycled unit test OK
Near Springboro, OH 45066
Steve G
Job Details: 09/17/2019
REFRIGERATOR GE GFE28HMHGES Installed new freezer gasket installed new refrigerator section evaporator motor stall new control board for the door and install new main board in the back of the unit cycled unit test OK
Near Springboro, OH 45066
Steve G
Job Details: 09/17/2019
MICROWAVE THERMADOR 16-11-157 Installed new switch holder and all three switches. Installed new cams to activate the switches. Cycled. Repair burnt wire. Cycled.
Near Springboro, OH 45066
Steve G
Job Details: 09/17/2019
REFRIGERATOR WHIRLPOOL ET18PKXZN00 Customer states that unit is not cooling.....Found that the unit has a restriction in the system. Customer also states that when the compressor kicks on it make a horrible grinding noise. ; rqstng P&A on 1 1111 (EVAP ) and 1 2222 (COMPRESSOR) and 1 3333 (FILTER DRYER)
Near Springboro, OH 45066
Steve G
Job Details: 09/17/2019
DISHWASHER GE GDT695SSJ5SS Installed new silverware rack and cap for the rail test OK
Near Dayton, OH 45426
Shawn H
Job Details: 09/17/2019
DRYER FRIGIDAIRE FDE336NBS0 Checked unit and found belt broken. Replaced belt and ran to test. All ok. Unit runs and heats fine. Unit is in laundry room and is 25 years old. ; used 1 137292700 (BELT) from stock
Near Lewisburg, OH 45338
Shawn H
Job Details: 09/17/2019
REFRIGERATOR SAMSUNG RF260BEAESG/AA Checked unit and found some water under deli tray. Checked drain and found unit in need of leak kit. Installed leak kit and all ok. No more leaks. ; used 1 DA82-01415A (LEAK KIT) from stock
Near New Paris, OH 45347
Shawn H
Job Details: 09/17/2019
WASHER SPEED QUEEN AWNE9RSN115TW0 Checked unit over and found ub code. Non fatal unbalance. Customer states that cycle wouldn’t complete on heavy duty when washing two pillows twice. Advised customer to use bulky setting for those items. That cycle is more suited to those items. Also stated that fabric softener won’t dispense. Advised customer to use extra rinse setting. Without using extra rinse softener won’t dispense properly. Leveled unit as well. All ok.
Near Dayton, OH 45405
Shawn H
Job Details: 09/17/2019
REFRIGERATOR WHIRLPOOL n/a Upon arrival found unit frosted over on evap cover. Removed cover and found bi metal open. Unit will need bi metal and defrost heater. No model/serial tag on unit. Unable to look up parts for repair. Advised Tara at MAK that we cannot repair unit without a model/serial tag. Management getting a new unit. Unit is 15 years old in kitchen.
Near Dayton, OH 45405
Shawn H
Job Details: 09/17/2019
RANGE KENMORE n/a Upon arrival found left front infinite switch shorted causing indicator light to remain on. Model/serial tag is not legible. Infinite switch has part number stamped on to it. Able to match part up and repair. Ok per Matt. Installed new switch and ran to test. All ok. ; used 1 316436001 (ELEMENT SWITCH) from stock
Near Dayton, OH 45406
Shawn H
Job Details: 09/17/2019
WASHER GE WBSE3120B2WW "Checked unit and found shocks worn causing lean to the right and control not sensing water level. Pressure hose is clear and switch is good. Unit needs main control and shock set. Main control is NLA as of 8/19. Unit 16 years old in basement. Authorization 530ANCL; rqstng P&A on 1 WH12X10224 (controls asm(NLA 8/19)) and 2 WH16X543 (rod/spr yllw)s and 2 WH16X544 (washing machine susp)s, states that autho needed"
Near Dayton, OH 45426
Shawn H
Job Details: 09/17/2019
REFRIGERATOR WHIRLPOOL ET20GMXSN01 Customer states that unit makes noise from rear of machine. Otherwise unit is cooling fine. Checked unit and found compressor making noise when it slows down to shut off and upon start up. Springs inside compressor have become loose and allow it to shake. Unit needs compressor. Unit is 31 years old I kitchen. Not able to pull up any part breakdown for unit. ; saved tckt
Near Dayton, OH 45405
Shawn H
Job Details: 09/17/2019
RANGE KENMORE 790.960224 "Upon arrival found bake element shorted open and right front infinite switch shorted closed causing run away heating. Installed new switch and element. Ran to test. All ok. Unit is in kitchen 15 years old.; used 1 316075103 (BAKE ELEMENT), and 1 316436001 (ELEMENT SWITCH) from stock"
Near Greenville, OH 45331
Kevin
Job Details: 09/17/2019
WASHER SPEED QUEEN AWN63RSN115TW01 " Customer says in beginning unit would work then not finish cycles now not filling at all. Was getting wash and rinse LED flashing errors. Upon arrival, put unit in a quick wash mode hot water only, filling ok, put unit into a cold only water would trickle in. Removed customers hoses, tested each by dispensing into sink basin next to the washer, hot pressure was good, cold water pressure was just a trickle. Showed this to customer wife and she had phoned husband while i was there to,explain to him the problem. Not sure if any other problems at this point until they get plumbing fixed. See sticky note...."
Near Bradford, OH 45308
Kevin
Job Details: 09/17/2019
REFRIGERATOR SAMSUNG RF263TEAESG/AA "Ice and frost buildup in icemaker compartment. Pics attached. Went ahead and helped steam out unit, customer had removed ice bucket. Icemaker is off, ordering new kit.; rqstng P&A on 1 DA82-02714A (IM SVC KIT)"
Near Arcanum, OH 45304
Kevin
Job Details: 09/17/2019
REFRIGERATOR FRIGIDAIRE FPBS2778UF1 "Customer claims unit has intermittent or low ice production. Upon arrival took temp checks good in ice compartment, frig and freezer. Cooling fan working properly. Production date 10/18. Removed ice compartment ,and pulled out water fill tube, taped 8 inches back with foil tape and replaced. Replaced with fill tube kit, per bulletin RF1902. Checked unit make sure no leaks. Told customer to continue to monitor, next step would be new icemaker. Unit checks ok.; used 1 5303918860 (FILL TUBE) from stock"
Near Springfield, OH 45503
Brad Anders
Job Details: 09/17/2019
REFRIGERATOR WHIRLPOOL WRF736SDAB13 "Installed new separator and gaskets, unit checks ok."
Near Springfield, OH 45503
Brad Anders
Job Details: 09/17/2019
REFRIGERATOR FRIGIDAIRE FGHF2366PF5A Found filter housing not allowing filter to be removed due to casing out of place. Removed filter adjusted casing and installed new filter. Unit checks ok.
Near Fairborn, OH 45324
Brad Anders
Job Details: 09/17/2019
WASHER LG WM2455HW "Found cold water valve leaking, installed new valve, unit checks ok.; used 1 5220FR2075L (WATER VALVE) from stock"
Near Dayton, OH 45424
Brad Anders
Job Details: 09/17/2019
WASHER LG WM2650HWA "Installed new door lock, unit checks ok."
Near Huber Heights, OH 45424
Brad Anders
Job Details: 09/17/2019
REFRIGERATOR FRIGIDAIRE FFSS2614QS4A "Found water coming to refrigerator has proper pressure, the water coming through filter is slowed due to the filter has not been changed for 4 years. Informed customer to have filter replaced. Unit checks ok."
Near New Carlisle, OH 45344
Brad Anders
Job Details: 09/17/2019
OVEN MAYTAG CHE9800BCB "Found bake element open, ordered new element.; ordrng 1 WP74003019 (ELEMENT)"
Near Jamestown, OH 45335
Brad Anders
Job Details: 09/17/2019
WASHER SAMSUNG WF42H5200AF/A2 "Found unit will not spin, will not drain. Unit is stacked in a closet in the garage. Will need second man. Manufactured 10/2016; rqstng P&A on 1 UNKNOWN (DRAIN PUMP) and 1 UNKNOWN (MAIN CONTROL) and 1 UNKNOWN (STATOR) and 1 UNKNOWN (ROTOR)"
Near Huber Heights, OH 45424
Brad Anders
Job Details: 09/17/2019
WASHER WHIRLPOOL WTW8000BW0 "Installed new tub and hub, unit checks ok."
Near Dayton, OH 45410
Tim
Job Details: 09/16/2019
REFRIGERATOR FRIGIDAIRE LFSS2612TP0 Adjusted waterline because it was leaking into the freezer. Checks ok
Near Miamisburg, OH 45342
Tim
Job Details: 09/16/2019
WASHER WHIRLPOOL WTW6800WW1 Checked unit over found that the rotor had come loose at the bottom of the tub causing an F51 error code. Tightened down rotor and reprogrammed control. Checks ok.
Near Dayton, OH 45459
Tim
Job Details: 09/16/2019
WASHER LG WM1814CW Replaced cold water valve. Checks ok; used 1 5220FR2075L (WATER VALVE) from stock
Near Dayton, OH 45420
Tim
Job Details: 09/16/2019
WASHER MAYTAG MVWC416FW0 Checked unit over found broken transmission. No repair due to cost
Near Dayton, OH 45431
Tim
Job Details: 09/16/2019
DRYER SAMSUNG DV431AEW/XAA Replaced shorted heater. Checks ok.; used 1 DC97-14486A (ELEMENT) from stock
Near Kettering, OH 45429
Tim
Job Details: 09/16/2019
LAUNDRY CENTER FRIGIDAIRE FEX831CS0 Grass bearings and replaced shorted heater. Checks ok
Near Bellbrook, OH 45305
Tim
Job Details: 09/16/2019
DRYER MAYTAG MEDX655DW1 Checked unit over found that we were not getting 220 V to the dryer tested the cord in the cord tested fine. Issue was inside the outlet box.
Near Dayton, OH 45458
Tim
Job Details: 09/16/2019
DRYER WHIRLPOOL WED7000DW1 Replaced main control. Checks ok
Near Dayton, OH 45458
Tim
Job Details: 09/16/2019
DISHWASHER WHIRLPOOL DU810SWPQ0 Checked unit over fill and drained dishwasher 3-4 times no leaks or even water marks where it had leaked in the past. No issues.
Near Dayton, OH 45459
Tim
Job Details: 09/16/2019
WALL OVEN LG LDE3037BD Removed upper door and disassembled cleaned door. Checks ok
Near Dayton, OH 45431
Tim
Job Details: 09/16/2019
WASHER AMANA NTW4516FW3 Checked unit over found grinding noise in agitation. Found loose agitator plate. Tightened down plate. Checks ok
Near Urbana, OH 43078
Steve
Job Details: 09/16/2019
REFRIGERATOR FRIGIDAIRE LFHB2741PFAA Mounts for door handle loose in cabinet. Installed new screws for mount to secure door handle with. 3.5 yrs old in kitchen
Near Tipp City, OH 45371
Steve
Job Details: 09/16/2019
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Installed new icemaker. Ran a few tests on it. Adjusted water line. Unit is operating ok
Near Tipp City, OH 45371
Steve
Job Details: 09/16/2019
WASHER WHIRLPOOL LSN2000LG1 Cannot find water leak anywhere. Only possibility is that the washer is being overloaded and spinning water out of tub. Found bad agitator dogs in the process. Replaced parts needed.10-15 yr old in laundry room ; used 1 285809 (CAM-AGIT) from stock
Near Springboro, OH 45066
Steve G
Job Details: 09/16/2019
REFRIGERATOR FRIGIDAIRE PHSC39EHSS2 Customer states that the unit is making a loud fan noise. Found ice build up around the evap motor. remove the ice and adjust the fill tube for the ice maker cycle.
Near Liberty Township, OH 45044
Steve G
Job Details: 09/16/2019
WALL OVEN FRIGIDAIRE PLEB30T9FCA Installed new main board cycle unit test OK customer did have to help technician get unit out due to the way it was installed and the way the bracing was holding the unit up
Near Springboro, OH 45066
Steve G
Job Details: 09/16/2019
RANGE GE C2S950P4M1W2 Call customer to let her know that I was on my way to come and check out the range she stated that the plumber was out yesterday everything is hooked up and everything is fine I ask her if you want me to come out and doublecheck she buys me that the vendor is exchanging her unit out bill out for diagnostic and trip charge
Near Springboro, OH 45066
Steve G
Job Details: 09/16/2019
REFRIGERATOR FRIGIDAIRE FRS6R5EMB7 Customer can not get bulb in the unit. Customer did have bulb and tech was able to get the bulb in. Check ok.
Near Dayton, OH 45458
Steve G
Job Details: 09/16/2019
REFRIGERATOR WHIRLPOOL ED5FVGXWS00 Customer states that the unit is not making ice. Installed new ice maker assy. Cycled unit test ok. ; pckd up 1 WP4317943 (ICE MAKER)
Near Waynesville, OH 45068
Steve G
Job Details: 09/16/2019
WASHER ELECTROLUX EIFLW55HIW0 Customer states that the unit is banging. Found out that the customer needs a tub job. Customer was given a verbal est. and does not want repaired. ;;
Near Dayton, OH 45426
Shawn H
Job Details: 09/16/2019
WASHER ROPER RTW4340SQ0 Upon arrival found lid switch not engaging. Switch is not shorted but is sliding in mount. Unit needs lid switch. Installed from stock and ran to test. All ok. ; used 1 8318084 (LID SWITCH) from stock
Near Brookville, OH 45309
Shawn H
Job Details: 09/16/2019
DISHWASHER MAYTAG MDB8959SFZ4 Upon arrival found unit slow leak from door area. Found door binding up on right side. Checked level of unit and right side was low. Leveled unit and door closes properly now. Ran to test for leaks. No more leaks all ok.
Near Brookville, OH 45309
Shawn H
Job Details: 09/16/2019
DISHWASHER SAMSUNG DW80K7050UG/AA Installed all provided parts and ran to test. All ok. Unit washes fine now.
Near Dayton, OH 45409
Shawn H
Job Details: 09/16/2019
RANGE FRIGIDAIRE FEF352DSC Unit is 14 years old in kitchen. Checked unit and found both terminals for large burners with burnt wires. Unit needs 2 terminal blocks. Installed two new blocks and ran to test. All ok. ; pckd up 2 5303935058 (univ terminal )s
Near Dayton, OH 45403
Shawn H
Job Details: 09/16/2019
RANGE WHIRLPOOL WFG231LVQ0 Installed all provided parts and ran to test. All ok oven works fine. Adjusted all burner flame heights for customer.
Near Dayton, OH 45419
Tim
Job Details: 09/16/2019
RANGE GE CGS986SEL2SS Replaced broil and bake ignitor. Checks ok; ordrng 1 WB13X24755(TS) (igniter glowbar) and 1 WB13X25500(TS) (range igniter glowba)
Near Dayton, OH 45417
Shawn H
Job Details: 09/16/2019
WASHER FRIGIDAIRE GLTF2940FS1 Installed all provided parts and ran to test. Unit still throws E 23 code. Tech sheet states this is a relay failure on the board. Checked and found drain pump getting voltage but inop. Replace pump from stock and ran to test. All ok. ; used 1 137221600 (DRAIN PUMP) from stock
Near Tipp City, OH 45371
Steve
Job Details: 09/16/2019
DRYER KENMORE 11067432600 Customer refusal
Near Vandalia, OH 45377
Shaun S
Job Details: 09/16/2019
REFRIGERATOR WHIRLPOOL ET18NKXFWO 1 "Removed and replaced motor on unit, ran and checked out, new motor extremely more quit than original one unitbchecks ok"
Near Troy, OH 45373
Steve
Job Details: 09/16/2019
DISHWASHER KITCHENAID KDTM354EBS2 Called and spoke to customer about prior service done to dishwasher and the amount of food and grit inside of her spray arms. She stated that there is food sometimes being stuck to the dishes granular of sorts. Advised her that the state of the dishwasher last visit was operating properly all spray arms were moving and that a thorough cleaning needs to be done or else she will be responsible of a service call to come clean her dishwasher
Near Tipp City, OH 45371
Steve
Job Details: 09/16/2019
REFRIGERATOR SAMSUNG RF18HFENBSR/US Unit not cooling. Hot in both compartments. Compressor running at .5 amps.Transfer S.S work to Montgomery. Ordering filter dryer.; ordrng 1 DYEDRYER
Near Saint Paris, OH 43072
Steve
Job Details: 09/16/2019
RANGE FRIGIDAIRE FFEF3012UWB Large elements thermal fuses are open.; ordrng 2 5304516159 (ELEMENT )s
Near Arcanum, OH 45304
Kevin
Job Details: 09/16/2019
WASHER ELECTROLUX EIFLS60LT1 "Replaced door boot, ran unit checks to make sure unit had no leaks. Unit is ok, showed customer."
Near Arcanum, OH 45304
Kevin
Job Details: 09/16/2019
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA "Replaced parts per bulletin, cycled icemaker,. Definitely had to push in water fill line as it was not center in fill tube per bulletin even though marker line is incorrect on back side. Changed out main board, unit checks ok."
Near Dayton, OH 45459
Kevin
Job Details: 09/16/2019
REFRIGERATOR SAMSUNG RF24FSEDBSR/AA Installed ff EVAP fan assy and sensors and checks ok
Near Dayton, OH 45429
Kevin
Job Details: 09/16/2019
REFRIGERATOR WHIRLPOOL ED5FVGXVS01 Installed new relay on the compressor and checks ok
Near Dayton, OH 45419
Kevin
Job Details: 09/16/2019
REFRIGERATOR SAMSUNG RF24FSEDBSR/AA Installed parts per ice bulletin and took pictures and checks ok
Near Troy, OH 45373
Kevin
Job Details: 09/16/2019
REFRIGERATOR FRIGIDAIRE FGHB2868TF3 Installed IMk fill tube main brd and rebooted the unit and checks ok; used 1 5303918860 (FILL TUBE) from stock
Near Mason, OH 45040
Steve G
Job Details: 09/16/2019
RANGE - ELECTRIC WHIRLPOOL WFC310S0ES1 "Customer states that the unit left rear start to catch on fire, and customer was not using the unit at the time. After taking to the customer tech preorde; ordrd 1 3148952 (switch,infinite lf) and 1 814399 (receptical,surf.unit) and 1 W10269868 (SMALL BURNER)"
Near Monroe, OH 45050
Steve G
Job Details: 09/16/2019
WASHER WHIRLPOOL WFW85HEFC1 Customer states that the unit is leaking from the front. ; pckd up 1 WPW11106747 (BELLOW)
Near Fairborn, OH 45324
Kevin
Job Details: 09/16/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Installed wiring harness & guide and checks ok
Near Beavercreek, OH 45431
Kevin
Job Details: 09/16/2019
REFRIGERATOR GE GNE22GMEBFES Checked temps FF 38 FZ 0 unit running fine at this time
Near Middletown, OH 45042
Steve G
Job Details: 09/16/2019
WASHER MAYTAG MVWX655DW1 Customer states that the unit only pumps out; customer needs main board. ; ordrd 1 W11116592 (cntrl-elec)
Near Springfield, OH 45504
Brad Anders
Job Details: 09/16/2019
REFRIGERATOR SAMSUNG RF268ABRS/XAA "Found icemaker in freezer section broken, installed new icemaker, checks ok.; used 1 DA97-07603B (IMK) from stock"
Near Liberty Township, OH 45044
Steve G
Job Details: 09/16/2019
REFRIGERATOR SAMSUNG RF28JBEDBSGAA 06 "Customer states that the unit is not making ice. Thawed out the ice room and installed new ice maker, clips and sealed up the cracks in the ice box. Cycled. ; ordrng 1 DA81-05585ATS (SEALANT) and 1 DA82-02367ATS (CLIPS) and 1 DA97-15217DTS (ICE MAKER)"
Near Springfield, OH 45503
Brad Anders
Job Details: 09/16/2019
DISHWASHER WHIRLPOOL GU2400XTPS6 Deductible 100 collectedFound water line coming to the unit not supplying sufficient water pressure to fill unit properly. Informed customer to have water line and saddle valve replaced. Told customer that I turned water line going to unit off due to slow leak in there copper line.
Near Xenia, OH 45385
Brad Anders
Job Details: 09/16/2019
REFRIGERATOR FRIGIDAIRE FFTR2021TW2 "Found evaporator fan not turning with proper voltage applied, installed new motor, unit checks ok.; used 1 242077705 (EVAP MOTOR) from stock"
Near Springfield, OH 45506
Brad Anders
Job Details: 09/16/2019
REFRIGERATOR FRIGIDAIRE FFHS2311PFEA "Found no frost pattern on evaporator, unit has refrigerant leak. Needs dye filter and compressor. Customer considering repair."
Near Fairborn, OH 45324
Brad Anders
Job Details: 09/16/2019
DISHWASHER FRIGIDAIRE FFBD2406NW7B "Installed new control and drain pump, unit checks ok."
Near Dayton, OH 45424
Brad Anders
Job Details: 09/16/2019
REFRIGERATOR SAMSUNG RF4287HARS/XAA "Found unit is sales mode, unit would not cool, put unit back into proper mode, unit is cooling properly."
Near Brookville, OH 45309
Shawn H
Job Details: 09/16/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Upon arrival found fresh food evaporator frosted over. Thawed ice and inspected evaporator. Ran diagnostics to check thermistors and fan. Rc fan runs and thermistors show good. Unit uses evap fan to defrost rc evaporator. Evap fan runs fine in diagnostics. Thermistor has been moved already at previous service. Unit is set in the ADC mode for defrost. Called Whirlpool Techline and spoke with Don. He said to replace the evap fan with thermistors and to check 3 way valve. Checked 3 way valve and valve isn’t switching from home. Valve being stuck in home position can cause frosting of rc evaporator. Unit needs fan and 3 way valve. Customer spoke with whirlpool and Lowes and is wanting to have unit replaced. Advised I’d proceed as normal and if they exchange it to notify us. Please mail out invoice and previous service invoices for customers records. Spoke with Kevin M ok to move to him 3 job count. ; rqstng P&A on 1 W11033168 (harns-wire) and 1 W1103644
Near Englewood, OH 45322
Shaun S
Job Details: 09/16/2019
REFRIGERATOR SAMSUNG RF23HCEDBSR/AA "Upon arrival went to install new display board of unit and tech received a oP Ch error code, tech contacted Samsung and found that part number that was given to us via Ryan @ DAP was not correct, tech line furnished correct part number to order ; ordrng 1 DA97-13809H (BOARD)"
Near West Milton, OH 45383
Shaun S
Job Details: 09/16/2019
WASHER WHIRLPOOL WTW7800XW2 "Upon arrival installed new hub assm on unit, unit still having same problem, in order to fix machine after talking to whirlpool tech support again would be to change outer tub with drive shaft, contacted DAP spoke to Mark and found that tub is on factory back order it’s no potential realese date, informed customer of situation."
Near Englewood, OH 45322
Shaun S
Job Details: 09/16/2019
DISHWASHER WHIRLPOOL KDFE104DBL2 Upon arrival found that unit is giving a 7-1 error code which is for a heating issue ran through diag and found that heat relay on board is bad; ordrng 1 MAINBOARD
Near Englewood, OH 45322
Shaun S
Job Details: 09/16/2019
REFRIGERATOR MAYTAG MEP5770AAB "Upon arrival found that unit gives error code of aF1 and F3 for stuck key on Eoc board and for a defective temp probe; rqstng P&A on 1 EOCW/OVERLAY and 1 TEMPPROBE, states that autho needed"
Near Versailles, OH 45380
Kevin
Job Details: 09/16/2019
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Upon arrival found typical ice compartment issues per samsung bulletin. Warrentech is the warranty.; rqstng P&A on 1 DA82-02367A and 1 DA97-15217D and 1 DA97-19898A
Near Arcanum, OH 45304
Kevin
Job Details: 09/16/2019
ICEMAKER SAMSUNG RF25HMEDBSG/AA Ice formation and cubes stuck in im compartment. Pic attached. Per samsung bulletin ordering new IM service kit. Went ahead and used steamer to clear out ice buildup and mostly wipe dry. ; rqstng P&A on 1 DA82-02695A (IM SVC KIT)
Near Kettering, OH 45429
Kevin
Job Details: 09/16/2019
REFRIGERATOR SAMSUNG RF28HDEDBSR/AA Ff fan is intermittently and ice bucket is cracked; rqstng P&A on 1 DA32-10104N (temp sensor) and 1 DA97-12608A (FF FAN ASSY) and 1 DA97-14474C (CONTAINER)
Near Xenia, OH 45385
Kevin
Job Details: 09/16/2019
REFRIGERATOR LG LFX25976ST/00 Calling HBW unit is non repairable wiring shorted out making ice & cooling intermittently -; schdld next appmnt for 9/16 MON !
Near Fairborn, OH 45324
Brad Anders
Job Details: 09/16/2019
DISHWASHER FRIGIDAIRE FGID2466QF4A "Ordered control and element.; rqstng P&A on 1 154825001 (ELEMENT) and 1 5304504782 (CONTROL), states that autho needed"
Near Dayton, OH 45424
Brad Anders
Job Details: 09/16/2019
REFRIGERATOR SAMSUNG RS25J500DSG/AA "Found unit not defrosting properly. Needs new control, evaporator heater, defrost thermostat. Located in the kitchen, manufactured 8/2017Please remind customer to unplug 24 hours prior to service.; rqstng P&A on 1 UNKNOWN (MAIN CONTROL) and 1 UNKNOWN (DEFROST HEATER) and 1 UNKNOWN (DEFROST THERMOSTAT)"
Near Dayton, OH 45424
Brad Anders
Job Details: 09/16/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 "Found ff door gasket not seating properly in door, unit will not hold proper temperatures. Ordered diffuser, control, and ff door gasket. Located in the kitchen, manufactured 11/2017; rqstng P&A on 1 W11174836 (CONTROL) and 1 W11317276 (DIFFUSER ) and 1 WPW10136734 (FF DOOR GASKET), states that autho needed"
Near Dayton, OH 45424
Brad Anders
Job Details: 09/16/2019
DISHWASHER FRIGIDAIRE LGBD2431LF0A "Found crack in tub above motor, ordered new tub assembly.; rqstng P&A on 1 154729401 (TUB ASSEMBLY ), states that autho needed"